Reviews of LKQ Pick Your Part - Jessup (Scrap Yards)

J R

It's a place you need a part, you pull it yourself. Check their website so you know what cars are in their lot. $2 each person for entrance.

D AngeLov

This place has the worst customer service ever! Way to expensive for a Junk Yard .. this particular location sucks big time!

Taxi Lanyley park

worst customer service,dont buy from this place,i hope someone else could buy and run this place better and stop charging $1 to get in

Shawn Fortier

Called Rays to schedule a pickup for a vehicle and was given an 8 hour window for pickup the following Monday. Got completely blown off no calls. Called back the next day to reschedule and was given a 2 hour window. Called periodically throughout the day and was assured someone "had my ticket and would be calling". No calls day 2. I was too busy to contact them on Wednesday but nobody even called to acknowledge TWO missed appointments. Called Thursday and explained the situation and was apologized to, made another 8 hour window for Thursday and didn't even bother to try to be available physically as I was blown off for a THIRD TIME. Bottom line; DO NOT WASTE YOUR TIME DEALING WITH THESE PEOPLE. They routinely break appointments with ZERO remorse or respect to you or your time.

David Bonilla

Not good

efrem Foreman

Check out is redundant !!!!!

Omar Leon

They have cheap parts but the customer service sucks they think you should be polite when it should be the other way around they not respect for buyers or sellers for that matter

Christopher Mills

Fast and friendly

icutrauma1 RS6

Staff are nice and helpful., Prices are incredible.

Milton Dooby .

Extremely hard-to-find, unhelpful, and unfriendly. It seems like they accuse nearly everyone of stealing....and WAY expensive for a junkyard.

Alejandro Perealta

(Translated by Google) It is (Original) Je

Aracely Delgado

i love this place.... i love junk yards and this one its pretty big

Don Parks

My mom took yesterday off work since they said they would be here to pick up her old car. Needless to say, it is still sitting in the driveway even after repeated phone calls saying yes you are on the list to have it picked up.

Jay B

I frequent Crazy Ray's looking for G-Body parts, and parts for other vehicles from time to time. I've been to 3 different locations so far. Sadly parts prices are going up thanks to LKQ. Hawkins Pt. - They have a pretty good size yard, with decent vehicles. Be prepared to wait in long lines though. You will also be treated like crap and sized up at the checkout window. Don't bother asking anyone to move or lift a vehicle for you, because it won't happen. Erdman Ave. - A smaller yard compared to the others, but they get a lot of new vehicles daily. Employees there are alright, just treat them with respect and they'l help you out. Pulaski hwy. - I've been there once since it's far away from where I live. The yard there is big, so I recommend taking a walk through to scout out cars you might want something off of instead of lugging your tools a quarter mile for nothing. I haven't purchased anything from there yet so I don't know how well the service is.

Olatunde Akinade

Great place to get your parts, not the really essential ones though. Just be prepared with your tools

Joe Szczesny

Found exactly what I needed, as usual.

Abdullah Hassan

Found what I needed at good price

Rosendo Sanchez

Muy canaado buscando partes

Joel Fuentes

(Translated by Google) I am always buying ai..of all..ta warm (Original) Siempre toy comprando ai..de todo..ta calida

Lowprice Engines

Always satisfied when I go to LKQ. Only issue, whoever stack the cars in the lanes damage them so it makes it hard to buy certain body parts.

Jason Ekern

don't expect to be treated like you're walking into a new car lot. These guys are very busy, and you're going there to get stuff cheap, not to be pampered like you're spending 20k on a new car. You go in, find your part, pay a crazy cheap price, and leave. The same mirror that other junk yards wanted $60 for, crazy rays sold for $15. That makes me happy.

Aaron Lipford

The prices here are ridiculous now that it has changed over Ownership!. And it's even more of a mess, very unorganized.

Roderick Holmes

THE BEST !!!!!!!! EVERY VEHICLE IS EASY TO FIND..VERY CLEAN & ORGANIZED !!!!!!!

Asaf Malka

Very poor customer service!! I called to ask few questions and no one can answer!

Marlon Alexander Henrriquez Casco

(Translated by Google) You never find parking (Original) Nunca encuentras parqueo

I AM D.E.E.P

New Sensor $35.00. Used Sensor $28.29 + Entry Fee$2 total:$30.29 and no return warranty. Buy new avoid the headache

Absar King

Super rude employee and unhelpful.

Michael Carter

Their prices are a little high for used parts I remember when you went to a U-Pull-It it would be a super bargain I rather buy new part for the price that they are charging for old ones

Scott

Staff was friendly but i wouldn't trust their website, i wasted two dollars and an hour of my time because their website that is "updated daily" (i was told it isn't updated at all currently)

Terminator Jr

A very good place

stkmon1 .

You may think this is a great junkyard. LKQ is a corporation that goes around buying up junkyards around the world. Crazy Ray's was a family-owned business it cost $1 to get into the junkyard, now the price is $2 the price of parts has doubled. I use to buy my tires from here for my car and truck a 13 inch tire $13 a 14 inch $14 a 15 inch $15 18 inch $19 the price double that 19 inch cost $38. You would think they would include the rim for that price but they charge for that too, then you have to go somewhere to pay to get it mounted they more expensive than the used tire man at least he includes mounting. LKQ if you look at the website they charge you for used spark plugs used speaker wire by the Foot. Its mind-blowing for the stuff that they charge for. A lot of mechanics getting away from LKQ. They try to suck you back in with a 1 day 40% off parts that's Corporation Style not your local junk yard anymore.

Joe Nastri

One of the best "u pull it" used auto parts in the DC metro region. They do a great job with elevating their current inventory (using steel tire rims) to allow you to examine / pull items from under-carriage, nice touch! Prices for parts are listed (but feel free to ask prior to access into the yard). $2 entrance fee. What they they have in inventory comes and goes, do your homework by visiting their website (search the LQK site that you want to visit, there's several of them), although you can call them as well.

murphj88 .

They take inventory now and u can see it online before u go. Got an a/c vent and side skirt molding for my mustang for only $10 so I'm happy

Tony P

Great yard. Nice staff.

Daniel C

They have the cars. Check online for the inventory.

John Treadwell

Like it better more organized than Curtis Bay or erdman avenue. 9 out of 10 times find what I'm looking for.

solis perez

(Translated by Google) Very good (Original) Muy bueno

Alex MB

Not friendly. Bad service & prices.

Elgio River

(Translated by Google) Here you cu ..... review to

C Me

As they say another man's junk is another man's treasures.

mike johnson

Parking is not controlled foresee future problems if no serious attention is given...its not the messenger...but the message.

mcswell2001 .

Terrible. They agreed to pick up a car we'd totaled, from a local towing company (which charges $50/ day for storage--one heck of a parking fee). All day long on the agreed day, they assured me that the driver was coming. Of course he never showed up. Today is the day after they were supposed to come, and still no word. (I have arranged with a different junkyard to take it, and they seem much more reliable. If you're in MD, the alternative is Race Auto Parts; I'll try to leave a review of them, in case you're interested.)

Armando Rojas

(Translated by Google) fast and safe place to find what vuscas (Original) Lugar rapido y seguro de encontrar loq vuscas

Alexander Cordón

(Translated by Google) Very good (Original) Muy bueno

Dedrick Thomas

Great selection of parts

Anthony Pannone

Great prices but parking can be a problem

Roberto edmundo Urrutia Rodriguez

(Translated by Google) Very tidy (Original) Muy ordenado

M E

had what i needed great place very clean besides fluids still being in cars and freon which i thought was against the law...parking was horrible as the lot is shut down and they only let one car come in at a time.

Kimberly Cotton

Been calling their listed number online for over a week and it's always "busy". Don't know if they left the phone off the hook or what but have called at different times throughout the whole day and is always the same story. DIdn't have problem getting a hold of someone at the other locations just this one...

Eugene Trombley

Way over priced for a junkyard!!! And absolutely no parking!!! Wouldn't go back!!!

Anh Nguyen

5 times call operators transfer to no where, why not list location phone #

Erick Mckenny

I like repairing my own vehicle and have been going to the junkyard for years. Nice selection of parts

David Spitzer

Not really a fair review I know. The parking lot is tiny and a complete mess, never able to park so I left.

Larry McKinney

I went there on Saturday and found all the car parts I was looking for plus more. The guy that worked in the office was very helpful

Spencer kelly

It is what it is!

Alex Baked

Place was awful, wouldn't let people under 16 into the yard, which isn't disclosed on their website at all, Drove all the way from VA for nothing.

Antonio Chávez

good

Amber King

Found what I needed. Love this place

Otis Thomas

I have been to others crazy rays but this one is the best. Thanks

sam vodi

Good

DANIEL HICKS

I don't hate this place. I wanted to take the car so others could use the parts.

Tara Anderson

V GM and then we will not only did it. I will check with

karam abou khalel

They told me we stamped the stereo if you want to return it, when I tried to return they said NO they don’t return

armel possi

RIP off

Reina Garcia

(Translated by Google) Car budgets (Original) Los presupuestos de carros

Panford Antwi

I don't really know how long a junk stays in there but get ya part while u can cuz it might be gone the next time u walk through

Mike Smith

Nice location

Marcus G

Been here 20+ times. Honestly, it is what you can describe it as, an "auto salvage yard". These are cars that have been damaged or died, that have been brought in for YOU to pull parts off of for a discounted price. There isn't an inventory, but the lot is arranged the best way possible. So if you know what car you need a part for and which cars share or interchange parts, you're good. If you aren't willing to pull the part yourself and get a little dirty, don't complain. Jacks aren't allowed for safety reasons. It's not a concrete lot, so you can't guarantee a jack won't shift and drop a car on you. However, most cars are lifted and set on tire stacks for easy access. They do accept cash and credit. Yes, they accept credit now! Great place if you enjoy working on a car to get a part. The staff is great as well, if you aren't rude to them, they aren't rude to you. But like I said, no inventory, so don't ask for a specific car or part. They can give you pricing information, but patience goes a long way on the customers part. Enjoy!

Joseph Cheek

Horrible, horrible, horrible. Called and rescheduled four times just to be told by the asst manager that I had to request, that my car is out of radius to pick up. Nobody could tell me that in the last two an a half weeks that I been trying to get my car picked up. Manager said they could do nothing. Basically told me the drivers decide whether they want to pick the car up or not and she has nothing to do with it. On top of that, she tells me I called and cancelled my quote when I called and was told it was rescheduled. She also told me they called me this morning and said my car was out of radius but why would they do that if I "cancelled" my quote? Not to mention nobody called and did any such thing.

Stephen Powell

NO STARS , they suck , waited a week for deievery of a $1,000 part 20 miles from them to us , never got part ! put on hold 10 minutes+ & then promised again, THEN STILL NO PART, THEN LEFT MESSAGES , NEVER RETURNED . If this was a restaurant on you ordered a meal & it never cam would you go back?, would you recommend them ? Seriously do not go there, dont call, dont waste your time, another example of bigger is not better

Mr. A

Cashier was cool to provide me w an axle socket for free

Dontrizzle Jefferson

Very unhelpful call center. Was given a time frame from 8am - 4pm in which they were supposed to have a tow truck come get my car out of an impound lot. Waited in area all day after many useless calls for them to tell me at 5pm that they won't be able to pick it up till the next day.Terrible communication and service.

Mark Bernardo

The worse junkyard I have ever been.this junkyard need to be more organized with there cars .

Liadi Oladoja

Need more cleaning

Brian Ensminger

Got a headlight and a side view mirror for my friend's car. 100 bucks for both and I know that was expensive for any pick your part yard. The employees are downright nasty to where they treat you like garbage even when you're courteous and polite to them. Why run any kind of business if you're gonna treat your customers like that?

Timur Stranger

Nice place! Good looking cars!

Michael Robinson

Great place to be picky

Melvin Gilmer

Needed a part for a elderly lady's car..went there look around found part...very reasonable price..she is very happy....

Joseph Jenkins

Really fits your pocket for those mechanically inclined

Stifler Boccovi

we find everything we want

walter martinez

(Translated by Google) Great prices (Original) Exelentes precios

john j. ronayne jr.

Just left Crazy Rays for the second time.. I had told myself I would never return after the first dealings. I made the mistake and returned for a second visit. The rudest ,least helpful and most vulgar employees I have ever encountered anywhere. The vehicles were displayed in a manner which made me feel unsafe to remove my parts.I went immediately to Brandywine and was greeted by friendly, well versed reps. The vehicles were displayed in a far safer fashion and the prices were better. I will never make the mistake and return to Crazy Rays. If the parts were free I still would not put up with the rudeness and unsafe conditions!

Kelly Marshall

I like it because they're very reasonable you can do it yourself and I like playing in the junk yard. But then again that's just me.

george perry

Very good selection of BMW very good prices i bought several beamer parts for 99 dollars i would have paid 100 at the dealership or online for 1 part big thumbs up to LKQ

Michael Terry

If you need a part, they're awesome!!!

Christopher Barnes

All down hill since the take over.

Bill Green

Terrible service. Crooks. Dont buy a battery or anything for that matter from here. I bought 2 batteries. Supposed to be reconditioned. one was no good. I took back next day ave he would not honor the stated 6 month warranty. He basically told me I was screwed. Their prices are so high you can get cheaper new parts on eBay. Go somewhere else. Don't waste your time at pick and pull

Doug301

Use to be good for hard to find parts, but new owners are more interested in late model cookie cutter cars. No pickup trucks here.

Kenny Richardson

It was great

Memere's Tots Handmade Kids Outfits

Don't bother if you have an older car

austin reidemonn

Always have a good time here the people are good people as well

John Dunston

Long lines to cash out.

Jerry Edwards

From out of town. They explained their policy for picking parts. I did not have any tools so they made an exception and asked one of their employees to give me a hand. The gentleman chosen was the very outstanding, in fact the entire staff made me feel welcomed. They solved a crisis for me. Thank you very much. From New York

fabio lopez

The bad thing about this place is they dont have inventory.

Steve Holloway

I've visited rays junkyard in Maryland and believe me I will not be back not because it's not a nice junk yard but it's because they have a ruled junk yard dog sitting at the front desk very disrespectful for no reason the last time I was there which was today 2/4/13 I am a middle age man in my fifties that don't deserve to be disrespected for no reason whatsoever!!!!! This junk yard is in Aberdeen Maryland or close by

Edgardo fuentes

(Translated by Google) Every day that happens, this is worse, nothing is found (Original) Cada dia q pasa esta mas peor no se encuentra nada

Jon N

Absolutely terrible place to be. They charge you a fee to enter, and give you an attitude with it. They don't have that many foreign cars and most of them are older model (80s-90s). So if you are looking for parts for later model, then don't consider this place. Even for older model cars, they barely have anything left. All their cars are completely striped down. Conclusion: I wouldn't recommend anyone to go here. You will waste time and money. Be warned.

Wil Nusser

Been buying parts here for over 10 years. The 1-star reviewers must be expecting a full-service parts store or something. This is a salvage yard. Expect to look for (and possibly not find) what you need, and come in with some knowledge of which cars have parts compatible with yours, and you won't be disappointed. Come in with a "somebody owes me" attitude and you've created your own bad experience.

Richard Holmes

Good service

David Tyson

Staff was some what nice, however there were some with a bit of an attitude. They seem to be on top of their schedule and are very quick. I had to pick up a wheel and I waited less than five minutes.

Jon Solomon

I called few Times recently doesn't seem customers friendly as I remember years ago.. it's hard for me to do business or buy from companies that have Nonchalant Attitudes. Every customer should be as important and Priority, Just as every dollar counts. Few years ago I sold couple cars there very happen and fast transaction. I plan to do business again soon hopefully ill have a better Perspective.

Michael Plummer

Looked on computer for veihical, found it and even saw part i need there as well... fast, helpful, and priced well.... awesome experence....

Deon McCurchin

Very bad customer practice. I would recommend finding another spot to get used parts when a mistake is made. This spot would rather you purchase your own tools then sell you items you pull in the yard. Either you rebuy your own tools are leave with nothing after your hard work pulling parts. I wouldn’t return so frustrated after my experience. Try explaining the logic but they ignored everything. Left with nothin after I searing for the poor service.

Aaron Wodka

I love how you can check lot inventory, so I don't waste a trip down there. Good price for a bumper. I've gotten other parts in the past. Great operation. Go during the week, though. Very busy on the weekend.

James Anastasia

Love rays!!Better than going to a regular junkyard where your going to pay 2× more!!!

dante torres

(Translated by Google) You will find everything, you just have to search. You find everything, you just have to search (Original) Se encuentra de todo, sólo tienes que buscar. You find everything, you just have to search

doug hoover

Fair prices

Prabhat Mahato

Worst place. Expensive parts.

Royce elles

To expensive

Numan Al Matoq

Good reasonable place to get used parts.

Dwane Johnson

I found my parts fast and I wasn't there no more than one hour but parking was was very difficult to find and space

MD JDM

Been going here for years. ITS A DAMN JUNKYARD! Not starbucks or McDonalds. It is also a business that has to produce income for their employees and to stick around. Prices will always increase no matter what business it is. People want to be greeted friendly and still be cheap about a used item. This place is great go get what you need for a cheaper price and save money. Then adios!

el canpesino del humor

(Translated by Google) More oh less (Original) Mas oh menos

Douglas Smith

Called on the phone to ask about parts. Person who answered said I could come and look, but has no list of the vehicles they have. Sounded like he was drunk or on drugs. Zero customer service. Would have rated them at zero, but that was not an option

Keith Melchior

truck I looked at was pretty much picked over...oh well..

Antonio Padilla

Bad costumer service the gays who are takin out the tires from the rims scream at me saying that don’t touch the tires only the gay who is Checking the bag at the exit was nice

Johnlenard Beasley

Very good

D Dixon

Horrible place. Employee with major attitudes. Please don't waste your time doing business with LKQ which is a corporate junk business buying up family owned junk yards all over the US where ever possible. They definitely aren't in the business to make it better, just worst.

lily b

Lots of cars for cheap price just remember no outside parts when your entering.

patricia dille

Walk thru and pull your parts. Great place and all makes and models of cars. Tell them the vehicle you need parts for and they will tell you if they have any. Cars are inventoried so they know what and where they are.

Wendy Valery Castillo

(Translated by Google) It's all very polished and very clean (Original) Es todo muy hodenado y muy limpio

Morris Wilder

Was very friendly and helpful with what i needed and was looking for

Nicholas Bartolotta

This is a great junkyard for an array of different automobile parts from vehicles ranging from full-sized trucks to Smart cars. It's quite convenient to pick parts off the vehicles as the yard personnel prop them up on rims that are welded to another rim and tire which holds the vehicle up a bit higher so you can have access to get underneath the vehicle to pick out under-the-engine parts one normally can't get from above. There are all makes and models of cars whether they're American or Imports. The prices are reasonable but be sure to bring $2 to get in. They stamp your hand so you can leave the yard and come back if you need to. They have engine lifts available in the event that you need to hoist an engine out and wheel barrows if you need a hand with heavy or lots of different parts. The wheel barrows have "no-flat" tires that require no air so you don't have to worry about punctures and a rough ride. Overall, this junkyard has a lot to offer. Get in there during the weekdays in order to get a parking spot. Weekends tend to be much more difficult when trying to park. Also, don't forget your tools!

Agustin Cortes

A great place to find your car parts. Prices are incredible

Justin Masone

This is a self-service junkyard. Entry is $1. What does that buy you? Freedom, ladies and gentlemen. Freedom to browse the ever-changing inventory of junked, trashed, and forgotten cars. Freedom to bring your own tools and pull your own part. Must we make sacrifices for such boundless freedom? Of course--there's no guarantee they'll have what you need. There's no guarantee that they'll even know what they have. And there sure as hell isn't any guarantee that what they have will work, SO DO YOUR DAMN HOMEWORK. And keep in mind, this lack of inventory or refund policy is reflected in the price. You want a guarantee? Pay the parts counter at your local dealer. I'll take the $10 alternator and the gamble that comes with it. Domestics? Yup, they're there. Imports? Yup, they got 'em. Trucks? SUVS? Double yup. There is a heaven on earth, ladies and gentlemen, and it's right here in Jessup.

Derwin Gordon

Okay

Volodymyr Yaskulka

Great place to get original and after market parts for fraction of cost. Place is muddy after rainfalls. Jacks are not permitted.

Francisco Lima

(Translated by Google) Good very good (Original) Bueno muy bueno

Angela Harris

This was my first time here, and it was a nice experience. I would come back with a mechanic.

Carlos Guerra

(Translated by Google) Excellent (Original) Exelente

Oscar Portillo

Bad

Mauricio Arias

(Translated by Google) Very expensive charge for the pieces (Original) Muy caro cobran por las piezas

Bill Wright

Worst junk yard I've ever been to. Dont try to ask a question the employees are to stoned to know anything let alone the rude behaviour.

David Sanford

Long time since last there. Much improved easier to get around ,cars up off the ground, pretty clean for a junk yard

Nicholas Dennis

Definitely found what I need just need to be more prepared to take it all apart

Dan Hernandez

It says online that you can find cars by lines and rows by make. That's not the case. At tops it will be by the type of body the car has. Also, there is not a system for how much they charge. The guy in the front will charge you whatever he wants. They tried to charge me the same prize as a new piece. When I called him out on it he simply shrugged his shoulders and stared. This place is only good if you need the piece right away. Also, they will most likely check your bag. Do not bring your own auto part inside because they will take it and throw it away . And they do in fact have signs at the entrance that say not to bring them in, so don't do it lol.

momar jallow

This place is not a car dealership its a junkyard you go in get what you need and leave plain and simple stop complaining about it being messy it is ITS A JUNKYARD what do you expect I've had great experience here and will continue to go back just don't be afraid to get dirty lol and bring your tools. The other customers there are very nice and will let you use their tools if you get lucky

Patrick Feeley

Very organized all the cars are lifted already. Have wheelbarrows to help get parts to front and lifts for engines. Paid 75$ for a differential cant beat that!

Alvaro Lopez

Cheap parts

Jose Ferman

Excellent

Amanda E

DO NOT LOSE YOUR RECEIPT! A DUPLICATE COSTS $100 I have to submit the receipt for surrendering my car to MVA - I never got one but the rude female in the Jessup office swears customers let them blow away while we count our money! Whew-hooo $200 On top of the cost, they are unable to fax or e-mail them! Too hi-tech - and they don't even know the phone number for their corporate office. DONT DO BUSINESS WITH CRAZY RAYS!

Hew Saunders

I found the vehicle that had the part I needed

HAFIZ KALEEM

Prices are very cheap I bought a battery for 33$ (that works well) They paid me 10$ for my old dead battery So in 23$ my battery problem solved Isn't that real cheap Staff is very Nice staff I recommend this place

Tony Snow

The Best place ever !!!!

Pabolo Alva

very expensive for a junk parts

santiago cervantes

I asked to the employees there, how I can check some parts to be sure it's on good working conditions they was open to help but they don't know how

Stacy Dolan

I called just to ask a question and the girl who answered the phone was rude as hell....Guess I'll be going somewhere else...