Decided to try a used seat belt with extractor to save some $ ... the new part was over $125 even with a friends discount. The used part from Crazy Rays Edgewood was just $39.50. Removal was a bit of a pain in the ass, but well worth the savings. The front counter guy was very polite and professional even though he was alone with 6 people in line wating to sign in / register, this was right at open 9:10am. He gave me 5 or 6 different vehicles and locations so I could begin the hunt. I found the part and made the purchase at the window. Overall other than the slight log jam at registration, the process was quick and painless. Unfortunately once I got home to install the part it was found defective. The tensioner had locked and would not move or reset. When I brought the part back to the counter, the counter guy said "all sales final, nothing he could do" even though the policy clearly says defective parts can be exchanged, not to mention it hadnt even been 24 hours and again I just wanted an exchange, not a refund. I asked for the manager and was introduced to Jordan. He didnt even blink, immediately said no problemo, go get the replacement and meet him at the window. So 30 mins later I had the working part exchanged and was on my way. Just wanted to take the 10 mins to thank Jordan and let everyone know Crazy Rays Edgewood is a great place to save some cash and get treated fairly. Dont hesitate to do your used auto parts deals here, you wont be disappointed.