My 2008 car was in a wreck, and was towed to AutoReturn (basically police impound) and unfortunately insurance did not cover it. Since the air bags had deployed and the damage was too much for me to afford, I looked all over town for options as to what I could do to get something from the situation. I saw the great reviews of Indy-Westside auto and decided to give it a shot, despite most reviews stating they were buying parts.
First time I called it was busy but immediately called again and they answered. The girl who spoke with me was extremely polite (which was welcome because every step of this car "junking" process was a nightmare otherwise). She asked about my car and I told her the make and model and she told me exactly how much I was going to get for it.
The entire process was super easy, we set an appointment when to meet at AutoReturn, told me that all I needed to do was bring my license and my title. The driver (Jared) arrived at our scheduled time and gave me a call right away upon arriving. He was extremely polite as well and gave me the cash and did everything as the girl described. He towed the car, gave me the cash, and that was it. Hassle free from Indy-Westside Auto's end... Thank goodness.
While I wish I could have been giving a review under better circumstances, Indy-Westside Auto gave me the best price out of the 15 different places I called. Not only this, but they were the most helpful and understanding to someone who had never done this before. The phone call and setup took less than 5 minutes.
I hope I never have to be in this situation again but if it does, Indy-Westside Auto Parts is the first place I'm going to call, and I recommend them to anyone else who is in the same situation and left in the dust by their insurance company.