It was the first time my father and I went there. And the Spanish woman at the spare parts desk was one of the rudest, most unprofessional person I've ever met. She was having a personal side conversation with one of her coworkers while we were waiting for her to insist us. She was NOT helpful at all!!! She claimed that she couldn't look things up on the computer. Worst of all, she had an attitude while we were asking her about the rims. As long as she's there, we will NEVER return. I recommend Murray's or Mitchell's instead. At least their employees are professional, won't talk to you like a child AND they're actually helpful.
Edit: Response to owner.
First, Murray's can easily look up rims and tires on their computer system, you should update your system. Many people look for rims and tires for their cars, in case didn't realize.
Second, at first, we were looking for the same STYLE rim, but since we've been searching for a rim for over a month at the time, my father suggested we just focus on the amount of lugs and rim SIZE. You never notice cars with different rims on them? Not the same style but the same size and amount of lugs.
Third, NOTHING you can say can excuse the way YOUR worker was yelling at me and my father. We showed nothing but common courtesy to her and she acted like an animal towards us, that's why we left. If you don't check her or fire her, you WILL lose customers because of HER.
Her attitude is the sole reason we were unsatisfied. Nice to know you care about your customers' experience.