Reviews of Petrillo's Used Auto Parts (Scrap Yards)

Alex Ordonez

Un buen y buena atención lo recomiendo

Be More

looking to sell a junked car go to Chuck and Eddies they offered me a higher initial price that Petrillo's. I called the guy to ask how much it would be to sell my junked car he gave me a number and then I decided to politely decline at the moment while I shop around and he seemed to have an attitude over this decision. CUSTOMER SERVICE AND RESPECT ARE THE CORNER STONE TO A BUSINESS PEOPLE!!!

Albert Maldonado

Good service. They did not have the part I needed but got it the next day. Only problem was they never called to let me know it was in. I can somewhat understand because they are very busy everytime i go in there.

Richard Lata

purchased a transmission for a Subaru with low miles for 1000.00 installed it and its instantly BAD. they would not make it right. I did not want my money back, I only wanted a GOOD transmission. they said NOPE as is sucker! anyone considering buying costly parts. you better beware

Glen Hoffman

I had been looking for a driver's side headlight assembly for a 2005 Chrysler Crossfire for over 2 years. Finding a new one has been impossible without incurring a significant cost. Due to that I have been searching the internet for a used one, but once again the prices have been ridiculously high and the condition of the ones I found were poor. Recently I found one at Petrillo's. I called and spoke with Kevin who was easy to talk to and promptly sent me pictures of the headlight assembly. I was nervous about purchasing it since it came from a salvage car. Kevin gave great details on the headlight assembly and answered all of my many questions. Kevin worked up the order for me and unfortunately was on vacation the next week that I decided to order it. Kevin had already set up me working with his co-worker Lenny who finished the sales order and shipped it to me. The price was great the speed of shipping was great. The light is installed now looks great and is exactly what I expected based on Kevin's description.

jim gomme

Terrible sold me transfer case with hole in it and said I was one who put hole in it

Alan Benoit

Great service! Great people!!

Maaco Maaco

very lousy customer service

Malikah Tappin

Great warranties !!

Michael Belanger

I came down here from albany, ny for my 2008 Sebring convertible parts.Tthey were excellent to deal with. They sent me pictures of the parts i needed and sent them to my phone. They always responded promptly. I would bot hesitant to get other psrts from them.

Ronald Surajnoth

Could not get a refund for a defective part so now I’m stuck with $170 credit to a place that I probably won’t ever buy another part from again

Sheldon Davis

Excellence customer service and great prices!

john smith

Only thing I get there are used batteries which is a decent deal. Most of the staff there are miserable

Joe Iannotti

Order it here

**Xtreme Tops Videos****

Great customer service

Kyle langner

great service and quality used part's.

Federico

Los empleados son groseros y poco pacientes. No es un lugar muy recomendable.

Kevin Lagace

Good people smooth transaction

Natasha Laureano

Very bad service. So rude.

r bezo

Very good prices

Joseph Jones

Great service

Id Sales

NEVER do business with this place. i ordered parts for my car & they didn't come in when they were supposed to, then they couldn't deliver them so i had to pick them up! the parts i purchased were supposed to be specific to my car & they told me they were.. went to install and the parts were WRONG and one of them was bad!! tried to return/exchange and wouldn't give me a damn penny back or try to help me at all because i didn't have the yellow slip! what business orders you the wrong parts & then won't do anything at all to satisfy you?! so now a month later, the other part i ordered blew! i've talked to other people as well that have been sold bad transmissions & wrong parts &; then they wouldn't help resolve the problems! i will NEVER do business with these guys again personally or my shop! STAY AWAY! their mess up caused me over $1k because i had to get a rental car & order the correct parts from the dealer! they are a scam! they tell you they order you the parts you need and then sell you the wrong parts & if you don't have the yellow slip, you're scr*wed!!! TERRIBLE BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Onoh Udensi

Bought a used 70*k power steering pump 6 months ago, still works

David Smith

Went twice first time they have worng part do had to take old part off to verify right part was gotten

Brian Pinney

Take your posting down if your not open on Saturday,but don't worry Chuck and Eddie helpped me out!

Cottman Manager Manager

THERE POLICYS.... ARE THERE POLICYS. I AM A NATIONAL CHAIN, AND ASKED THEM TO SHIP THE PART TO MY FACILITY.THEY REFUSED DUE TO THE FACT THAT OUR CENTRAL OFFICE HANDLES ALL OF OUR ACCOUNTS PAYABLES WHICH MEANS, THE CREDIT CARD STATEMENT GOES TO A DIFFERNT PLACE THAN OUR SHIPPING ADDRESS SO WOW!!! WHAT A HASSELL BUT THAT IS THERE POLICY I WOULD LIKE TO SEE THEM BE A LITTLE MORE FLEXIBLE WITH A COMPANY AS LARGE AS 400 STORES A NATIONAL FRANCHISE

Christina Moore

Horrible customer service! When I walked in no one acknowledge my being there. I had to say excuse me numerous times. I was tempted to call the phone just to get their attention. Very bad customer service!

Todd Gardner

I've been calling them all morning and they are not picking up their phone. They're the only ones in the state that have this part and I don't want to drive there an hour and not have them be open, which would be weird since its a normal Monday. Pick up the damn phone!!!

alicia brown

You can find parts do sometimes

XLR8 Craig Miller

Terrible service. I was looking for a door for my 2013 Subaru WRX. They had a door listed online as clean and undamaged. I went to pick it up and there was a ~10" long scrape through the paint on a major visible body line, another chip through the paint the size of a fingernail, and a scratch on the handle - the entire length of the handle. I asked them if they had any wiggle room as I was expecting a truly undamaged door since that's what they listed, to which I was sarcastically asked if I wanted to have them buff it out, and then was told "we don't sell new f*****g parts". They then took the door away and put it back on the shelf. No counter offer, not even a "the price is the price". Just a sufficient lack of manners and professionalism. 11/10 would NOT recommend.

Carmen Rivera

Nice place to go for use Auto part

Alexandra Raitskii

The crapiest service, 4 people in the office and 5 out in the field, had to wait ober 2 hours to get one little part even though i ordered it in advance. Worst experience ever. Not suggesting to come there.

Widler Theagene

Difficult place to deal with. As a shop owner they are not the best place to do business with ,and they don't care.