Reviews of Brewster Auto Wrecking & Parts (Scrap Yards)

akeem layne

Terrible customer service. Inconsistent warranty policies.

Matt Rubenstein

Stopped by there last week as I was trying to find a donut spare for my Acura. Tried about three other salvage yards in the area and none of them had it and none of them offered to find it for me. They didn't have it right there but they took my number and got back to me within 24 hours as they could order it for me. They gave me a very fair price, I ordered it with my CC over the phone, and they had the tire in about two days. I picked it up and it was exactly what I needed. Couldn't ask for more.

Chris Vaccaro

Guy tried to be helpful, but they're definitely not the most competent place Bought calipers from these guys and SPECIFICALLY asked them the ONLY reason I was buying them was for the bleeder valve because the calipers I had were fine but the bleeder was wrong. So I specified that I NEEDED the bleeders to be fine. It was literally the only reason I was buying them. I picked them up, and of course, they're stuck. Had to drive all the way back despite my brakes not working and they replaced one and pulled out another. But of course even with the correct itemthey didn't include the mounting bolts to put them on. I mentioned it to the owner Asi and he tried to help... I SPECIFICALLY told him 3 times "it's the ones that mount to the frame".. I even offered to give the guy a tip because I wanted it done right. So which one do they give me? Some bolt that holds the caliper together.. I specifically described the bolt 3 times to make sure they knew it was the right one. I called and told them the mistake and he told "that's your problem"... totally rude and unprofessional, especially considering those bolts should have been with the calipers on the first place. I'll admit it was nice thing he tried to do by leaving them outside for me to pick up after hours, but don't tell me "that's your problem." .. seriously? A common theme here is: you check with them MULTIPLE times to make sure what you're getting is right and they still screw it up. Guy tries to be nice but place is a total hassle and they screwed up multiple times. Also overpriced. Used items are supposed to be 50%... they charged $50 for calipers that were at Autozone for $80 brand new. Should have just done that in retrospect.

Josh Noonan

The guys was so rude that I had to hang up before ever finding out if they had what i needed

birdlandify .

I called and had help within three rings, They knew what i was talking about" windshield wiper trans" and had it pulled within two hours, called me back and i picked up. Right part, works perfect, good price great service, nice people, will be back.

Justin Heath

Do not order from these people. I paid $1200 for a engine. I found it on ebay. They told me too call them direct and order it will give me a better deal. That was a lye. It suppose to have 87.000 miles . I found the serial number on the engine and here to find out it has almost 300.000 miles on it. The timing case was busted up. Oil everywhere. The oil filter looks like it was never changed. I called them and they said just clean it up and put your old timing cover on. And it runs great. I asked them several times for vin off the vehicle it came off of. Would never give it to me. I found it my self with some digging. I could of got that same engine prob in way better shape for 600 around here. Never do business with them beware they will say it has low miles when it doesn't. If you look everything they sell has really low miles. They do they so they can RIP you off. I should of looked up reviews first. There is a couple people say there good. Them people prob know them or they bought something small that dont matter. I asked them to send me a engine that is right and with the miles I bought it with. They said we can give you a refund if I pay for shipping and send it back. I dont believe they will even refund me I dont trust them at all. My mechanic said i been putting in engines for 30 years and never seen one this bad. And he said it cant have 87000 miles that's why he dug Into it and I have to find another one. I'm not putting a engine in that looked like this into a 8000 dallar car.

Robert Adams

they had the part i needed and the price was fair great to get parts for an afordable price thank you for being there

Doodle Doodle

Omg, you made Diego wait a day in the half? And he'll slander AutoZone waiting 20 minutes, oh my, guess he approved this one, he insulted the Hispanic sales lady online. Hmmm upon this note, I will not come here for parts. I'm not waiting days. Mechanic

Wayne Erin

I bought a part from them and it was incorrect. When I went to exchange it, they would not help me. I'm out $600. Thanks for standing behind your warranty. BUYERS BEWARE.

Sheri Caban

this place is horrible. We order heads from this place they didn't take the part out until a week last.then we get the part after paying $200! And the part is missing something and we can't even get the car fix. They haven't return phone calls or emails ! Has anyone had this problem and gone there to get a refund ?! I live an hour away but it's diff worth the drive to get my money back

El Gato

Before you even think about going to this place, think wisely. I read the other bad reviews and thought nothing of it, but they were absolutely right. This place is run by thieves, who by their own incompetence, makes the customer suffer for it. If you need parts, don't go here, it's not worth it.

Kevin Schmidt

Have no idea wha these other people are talking about, the guys at Brewster auto are really helpful and get you exactly what you need for your car, if the part is faulty, the honor their warranty an get you another part. These guys have been my go to for parts for over 10 years now. People don’t understand these are USED PARTS. they’re not perfect, but perfectly functional.

Robert Ratajack

I have to disagree my experiences wete good there. I found them very helpful. In my time of despair. Huh?

Diego Montenegro

Bought a grille for my Buick, they were the only local place that had one, closest other one was 50 miles. When I called however their computers were down, so I had to wait about a day and half for then to get back to me. Looked up the part online, they called me back and it was there waiting. Picked it up and went my way.

Geovanny L.

Rude lady

bmulls1214 .

Terribly rude. There is nothing more to say really.

Ro

Worst place ever. Still waiting for a part to be sent to my mechanic who is equally terrible. They sent 3 defective parts so far. Now we are waiting for a 4th presumably defective part. My car has been in the shop for 3 months. Worst mechanic and parts experience of my life. DO NOT USE these people for anything. I wish I didn't have to pursue legal ramifications but unfortunately that is something you must be prepared for if you use this place. Amazing how people run businesses nowadays. Please adhere to the warning to save yourself from misery later. You have to put 1 star in order to post a review but this place is a NO STAR establishment I wouldn't send my worst enemy to this place.

Allison V

Guy told me he was giving me “a deal,” but then Later realized he gave me a part that was a little bit broken. He spent the whole time sweet-talking us, too, probably hoping we would overlook anything weird that happened. At the end of the day I got what I needed, but I also definitely don’t trust these people and will not come back.

Alex Gurevich

if you buy from them after reading the reviews, you are an idiot that hates your money. you have been warned

Timothy Hanrahan

Great service, knowledgeable staff. Always fast and organized.

Robert Bowen

Worst parts prices I’ve ever seen. Want more for a used engine than a new one from the dealer?! Call around folks!

Tabitha CONSTANTINO

Do not buy anything here especially if your a woman. They sold me a door for van. The Osi told me it was a door with no panel. He said it was electric but all I have to do it not connect some wire. When I get the door home there is no latch on the door nothing it was less then not just having the panel. I called him a few times and got a big run around. Then when I called him again and said I should of read the reviews on goggle first. He started to call me a natzi!! And yelling at me!

kevin letorno

these guys are great! excellent service if the part is no good have an excellent warranty and replace quickly!

Gina Alisandrelli

These guys are awesome. They are about 45 minutes from where I live (I couldn't find the part I needed close to me) so I drove out there and it was worth it. I'll definitely be using them again. They were not only kind, they explained in detail what I needed and why I needed it, measurements etc. Asi is the gentleman that helped me and I give such gratitude to him. I never write reviews but I wanted to take the time to write this one because of the excellent service I was provided. Thank you so much guys!

Vito Cirioni

I've used junk yards before, and Brewster is usually one of my phone calls when a used part is all i can get, or the better option. I'm writing this review because a couple people are making them out to be crooks, and liars. The truth is, you are buying a USED part! Is it new? No. Is it in perfect condition? No. Of course its not. Its usually the only option you have, because the dealer no longer makes it, the aftermarket doesn't have it because its obsolete, and you have no other choice.... most of the time... They buy cars that are crashed, or totaled, or have a bad motor, or the frame is rotted out, etc. AND THE PARTS YOU ARE BUYING ARE COMING FROM THOSE CARS. Asi and the other people there have helped me out numerous times, and a lot of times you do need to wait, because the part needs to be removed from the vehicle. Thats common practice at junk yards. One thing I will admit that sucks, is they DO NOT give you back your money, only credit towards your next part.

Laurina Gibbs

Ordered the part, was told it could be sent immediately...nope! it's still in the car. Will anyone get back to me? No.

joel strong

The worst experience ever. On my third non-working Subaru transmission installed by a certified mechanic. They never return calls and the "technician" is useless, incompetent, condescending and unfriendly. There's no way to get a hold of anyone there in a management position. It absolutely is a scam and they don't come close to standing by their customer service commitment. DO NOT BUY FROM THEM. No refunds, no help, complete run-around and out $350. Contacting the better business bureau and my lawyer today. Unfortunately you can't post zero stars. They deserve negative stars.

Michael Nichelas

Just wanna say thanks to all the reviewers for saving me time and money by not doing business with these people. I almost purchased a torque converter from them thank god I didn’t.

Steven Pope

They did not have what I wanted, but they at least looked for it. Dorthy was very nice and easy to work with. Not sure who the guy was that called back for clarification on what I was looking for, but he was the same. Good people.

Ryan Theodore

Helped me out in a pinch, got a good deal too.

SiliconClassics .

Drove an hour to their yard after being told on the phone that they had two hard-to-find aluminum wheels for an older European make. On arriving it was clear that the wheels were in poor condition with bad corrosion around the edges and lots of grime. Only one seemed like it might be usable, but when I got it home I realized it was slightly bent. Spent hours trying to fix it but it looks like it's a write-off. Will not go back.

John Mckenna

BUYERS BEWARE!!! These people do not care about you all they want is your money. They try and give you the run around with their parts, and you always end up losing. This is not a business, it is a scam.