Reviews of Boyd's Used Auto Parts, Inc. (Scrap Yards)

Brandon Wenzel

Boyds has been blowing me off for the past few weeks now when I ask them to come pick up a couple of cars. Have called three times and they keeping saying they'll be here tomorrow. *spoiler* they don't show. They're a bunch of liars with horrid customer service. How this place stays around is a mystery to me

Curtis Havens

No problem ever.....it's a junk yard...dont expect them to kiss your ass

Amy Podolski

Always have the used parts we need at affordable rates and always willing to help.

Laurie Benoit

Great spot for used car parts. They also have a state certified scale. They buy junk cars you can drive your junk car there or you can call Boyd's and they will come pick it up. The people there are very helpful to the customers.

Derek Bochese

Sold me broken parts and was very rude to deal with.

BASIC WOLF 6886

No help

Debra Lancaster

I had a car to get rid of AND I needed tires for my new car. Boyd's had an excellent pair of tires to fit my new car (very unusual size). After making arrangements to pick up my old car for $150 I asked if maybe the tires could be put on the wrecker and they agreed!!! So I got a check for $100 and I saved a trip to Norwich because my new tires were on the wrecker per my request!!! AWESOME customer service! Thanks so much Boyd's!!!

John Clark

They're people just like us, they gotta make a few dollars, but they've always been helpful, respectful, and fair with me. I made my first visit about 30 years ago, their attitude has not changed, you're treated as a valued customer and friend.

Braina Velazquez

Nice

rey pascual

(Translated by Google) Bad service bad attitude (Original) Bad service bad actitud

Marie Ramirez

Always has the parts I need. Could lower the prices a bit, but otherwise pretty quick and easy to get.

rei beck

Always gives me a good price.

Freddie Ortiz

Nice guys

Dalia Lassu

That bald lady is rude!!

malek madi

Good service

David St.Claire

Did not have part that they claimed to have.

Charles Houchins

Love Boyd's used auto parts

Peter Grills

Very rude

Damian Preka

You'll find anything here, make sure you put a seat belt if you're riding to go see a part for your car. I recommend this place to anybody. I found what I wanted and more.

Andy Strong

Service was junking a car they were fair

Solo Eagle

Rude staff

Guy O'brien

Very organized, and they are good people.

Jose Nieves

Never return phone calls and even when you visit them they don't make you feel as if they want to sell anything. It's as if your bothering them. Can never find a decent junkyard. Just my luck I guess.

Sempre Fi

Good selection good prices

Tabitha Zorra

My tire blew a flat and this place gave me a tire and mounted it for me for 25 bucks they're very resourceful and helpful about my cars problems and I will definitely be going back to them for any used car parts I may need!

Mr. 94 McCloud

Decent for a junkyard i suppose, but could be much better at treating their customers with more respect and more of a welcome

SpycedJasmine Hunter

Make sure you go down there and not call the place is huge and it's hard for them to look and then there's other customers in front of them. Go down and see them and you'll be taken care of

wanda rodriguez

Great prices

Eric Murillo

DISCLAIMER: This is a JUNKYARD, people. Expecting the same "customer service" [read: coddling] you get elsewhere is LUDICROUS. Of all the junkyards in our area, I'd happily say Boyd's is the best. The service you receive largely depends on the person you talk to - but I have been buying from them for a few years now and have consistently received really quick, cheap service. Parts are cheap, used tires are in GREAT shape, and - while they aren't always "friendly" [read: spoiling their customers like a Wal-Mart Associate] - they are always willing to help or drop prices. Never had an issue here.

John Deane

Good selection of parts. Lousy customer service. The times I've gone I've been treated more like an annoyance than a customer. I don't expect great customer service at a salvage yard, but at least be halfway decent to the people coming through the door. The reality is that the people coming to buy parts will send others there and often are 'backyard mechanics' that do a bit of work for friends and family. These people are what will keep you going when times are tough.

User one Shd

Horrible people. Over priced for everything. Stay away

iroc camaro

Pete is a very smart guy who knows his invintory. Honest and willing to drop a price. Does not over sell or jack up prices like other yards. Excellent place to do busness with

Deb Bresnan

Most unfriendly, lazy people. Never have parts and don't even check their inventory, they just looked at me and said no. Meanwhile walking back to my car i saw at least 3 junk vehicles with the same motor. I don't understand how they stayed in business all these years.

loretta butler

This place has everything.

VintageClassic Gamer

I used them for a junk car removal. They came eventually...they said they would call when they were ready to come out later in the day. They called the next day. Then arrived 4 hours later than they said.

Alexandra Williams

I was just about to call and make a complaint about one of your drivers that I just had to deal with but from looking at your reviews it doesn't seem like you guys care too much so I won't even bother with that, I'll just leave this review... I don't know the name of the driver that I just dealt with but he was extremely rude.

Viktoria Resto

Great for cheap used parts

Serge Mackandal Lindor

Easy shopping experience.

Allen Michaud

Very knowledgeable

Robert Butler

The best place to get used parts

David Karpinski

Great place for used parts used parts of top quality Pete is a top-notch guy to talk to you to get what you need if he doesn't have it he will get it for you very respectable gentleman good place

kenny rivers

Prices are high.not to frendly

Nicholas Risley

There is some great stuff you can find for your current vehicle but I have at times not had the best luck when getting a vehicle picked up to junk. I can say they know what they are talking about and they definitely a great at what they do! Usually best to call them mid morning I have found.

Mary. C Wetherby

Not as punctual as they use to be

Charlie Atkins

The guy behind the counter is grumpy and acts like he could care less about your business. SMH!

melszy727 .

Usually have what u you need

Eddie Masse

So rude, wouldnt suggest using this company. much better service around. i suggest T&B motors

Brenna Jaskiewicz

Took the junk cars hassle free!

Jason Deschene

These guys are fantastic.Great friendly service,no one can beat they're pricing or selection!

Jenn D

We had it set for them to pick up our car they told us early in the morning, no one showed up or bothered to call us. We have to have it gone by tomorrow (and of course they’re closed) as we’re moving. Very unhappy they didn’t have the common decency to call at least and tell us they weren’t coming instead of basically giving us the run around all day saying they were coming and then never showed up. This isn’t how you run a business.

Sarah Needham

I've been there twice in the last two months trying to get tires, first time there price was so high I had to go back home and save up some money for 2months. So I go back today and see they are closed, go back to my car and while parked start going thru my phone to see where else I can get tires, the guy that works there/lives next door comes outside I ask if there doing business at all today and he says "nope, so beat it!" I thought I misheard him so I asked what he said and he said again "beat it". What kind of service is that!? A possible customer is there and you are gonna talk to them like that!!?? That's absolutely ridiculous!! From now on I'll stick to going to Clemens instead! I stopped by there right after and hear from them that they have had multiple customers coming in lately saying the guys at boyds have been extremely rude to them! I will never go there again! You say beat it to a potential customer!? You obviously don't want any kind of business if your gonna treat your customers like that or you get off on treating them like the junk you sell! I get it's a junkyard but seriously you can at least treat your customers like customers!! Will never go there again!!!

dan haggett

Love these guys seem to always have there shot together

Jack Thayer

+2 stars for the lady on the phone, very kind and personable. -3 for the actual pick up process. Scheduled pick up for 1pm, showed up at 2:10pm, got out of the truck, told me "sign this" under his breath. "Pop out gear." "Bye." I had to ask if I could shake his hand as he was walking away from me. Very unprofessional, conducted himself like a caveman. My experience with Pete has soured my image of Boyd's and I am not likely going to do business with them again. How about a little bit of a screening process for these guys that are interacting with your customers?

Tiffany Van Leeuwen

Caution they take cars without finding out who it belongs too. My car was towed away without my consent and then Boyd's took it in without even checking who the car belonged too. The guy told me that they were told it was 1998 and that's why it was taken and crushed.

JAMES ZOND

I searched all over for the parts that I needed for VW Beetle and I could not find anything, not until I went Boyd's they had at least 5 to 6 VW Beatles in the yard with all of the parts that I needed at a Real affordable price, and the service from the owner was great, if you need any used automotive parts or hard to find parts I recommend that you take a trip to Boyd's

michele ryan

Lots of parts ! A little overpriced

Bryon Vary

A very good yard to pick through for used parts!! Classic car/jeepers paradise!

Cole Salegna

Finally getting what they deserve

John Rekus

Use someone else, they promised pick-up pending weather, which is understandable, said they would call either way. No phone call, no text, no nothing. My father in law us a well established realtor, had similar problems with clients wanting to rid cars off for sale properties. Will never call them again. Irresponsible so called professionals...LMAO!!! You people that boyds are a joke and how you remain in business is a mystery. This place of business is a JOKE. STAY AWAY. These idiots treat thier customers as if they are insignificant.

Adam Relwof

Rude staff and high prices, feels as though they would rather not sell anything than help a customer. Went on several occasions and was treated poorly each time. Although it is a junkyard, one shouldn't have to worry about talking to the "right guy" to receive good customer service.

gonzalo morillo

Bad service at counter

Ms.Jasmine Hendrickson

I bought a part for my car told Pete it didnt look like the right part he then said that if it was the wrong part he would return it... when I went to return it he was very rude and nasty towards me dont bh nothing from his place of business

Amy Brown

They are on point with business thank you guys