Reviews of Western Scrap Processing (Scrap Yards)

Oscar Cueva

Terrible place. You call for prices and they ignore you and place you on hold. Office full of stuck up People!!!!! Avoid this place like the plague!

raine Raine.Bryant

Pays out for scraps not bad.

Jason Hodson

This place is awesome

Amy Muscarello

Great service - always happy to see us. Always says hi and by and to have a great day!

Broken Life

Friendly and helpful staff.

Detu Maki

I tore off a bunch of old HVAC units before coming here in my truck. I've been driving my vehicle for 4 years and have memorized my weight at 10000 and small change, 9850 for my truck, 150-200 for me. These units weighed 600 pounds each before deconstruction, but after gutting the copper. So I go in and get my initial weight, and I know from not only experience but from double checking before going there I should have weighed at 12000, or close. I weigh in the scale: 11450. I'm thinking to myself it's light, but maybe I miscalculated. So I dump my load, and go with in. 10400. I'm pissed. I'm driving a 1 ton truck fully loaded scraping the pavement, with nothing but those units and some copper inside my truck, and they tipped the scales on me! Then they didn't even pay the price on the sign outside! I got about half what I should have been paid. So later that day I have 3 small units to go in, I weigh myself in at ~11000, pull out and drive away, go to another scrap yard down the road, and weigh in 11150. I hope they get sued for this, even if I know how impossible it can be to prove it

Aaron Vasquez

All the people in the office are rude the girls are rude they look at you like they're better than you they're working on a f****** scrap yard their prices randomly drop yards of mess s*** everywhere screws and nails miss American Iron they had a way better system and I can see the weight of my truck on their scale

Rowdy Lindt

Honest, friendly employees made my trip to the scrap yard great. Was in and out in less 5 minutes. Thank guys!!

Melanie Richards

My Favorite Scrap Yard... I like the system they have in place and they have decent rates.

Timothy Walker

Great and friendly personal and best prices

Dan

AVOID AVOID AVOID. Never sure if they will be open and worth the trip or not. Sometimes wait for office staff to finish their conversation before being barely acknowledged like you're a hassle.

Michael Tackett

This was my first time using western scrap processing, they use a very easy to understand process. You pull on the scale get weighted and go the yard where the yard guys inspects your load for forbidden items you then unload you truck go back to the scale get reweighed, park go inside and get paid. it was nice and easy i talked to several staff today and found them all friendly and helpful this is a nice professional operation. Mike

Daniel Benavides

Fair and square

Mike Muscarello

Very nice people greet you coming in and leaving friendly atmosphere looks like a fun place to work everybody gets along love that place in the prices are better than any pricing town

Atocide Crenoge

Only reason i come here is the prices, but I'm willing to deal with slightly lower prices due to the fact that both the men in charge have disrespected me on multiple occasions for no reason. I cant ask a question or make a comment without being treated like dirt. And god forbid I hit a nail and ask for one of their old dirty spares. This place really needs new owners or at least some manners. Receptionists are fine, owners are rude.

Evelyn Garcia

We always get treated with smiles and great assistance.

Springs Rental Group

This place was great. Billy was very nice to us and helpful. And I got money for my junk! Thanks!

Zachary Vigil

The employees are kind and always willing to help. I believe they are driven first by customer satisfaction, second by environmental responsibility and lastly by the dollar. I can't recommend this company enough.

Evan S

Very inconsiderate! I was scrapping a truck,when they picked it up glass broke everywhere ( no biggie) I pull to area out of the way where there was glass everywhere and ask for a broom to clean it off ( had a box to put it in). An employee told me they didn't except glass and I needed to leave , so I moved up to the front to try to clean it off before going out on the highway. Here came the same employee complaining again. I just ignored him cleaned up the glass and left. In his mind it makes more sense to spread it across the highway I guess. Won't be back.

Albert JS

WHAT A WASTE OF MY F%&K@# TIME! I drive 25 minutes across town, just to get sent away at 11:46 on a Saturday. They "close at 12pm", but apparently they close their gate at 11:45 ... and the jerk manning the gate won't let me in. Awesome Customer Service! - you have permanently lost my business ... better off going to American Recyclers 1 block away.

Girl Gamer

First time to this location and they were great and very helpful!

paul mason

No problems recycling here, prices are very reasonable and this place accepts almost all materials. The staff was very helpful and friendly. Any question that you may have, can be answered simply over the phone, if in doubt.

sterling sterling

why are they blaming their low payouts on gas being soo low? the gas was over 3.50 and their prices were just as low. The last time I was there, I turned in a lot of high end stuff. They did not even put my 15 pounds of brass, 10 pounds of copper, aluminum cans or my computer boards on my receipt. I had to threaten to call the police before the manager finally cooperated with me. they called me a liar? I had 5 witnesses that saw what I turned in. A couple of them have said it has been going on for a while. You may be able to get over on a meth head or drug user... I am neither. I am a respected citizen, college student and community leader. I know when fish is turning and this fish smells funny by the way, not saying all scrappers do drugs. many are just trying to feed their families and I respect that. PLEASE WESTERN BE HONEST WITH US

Daniel Hodson

This place is garbage since American iron bought them. It will be only a matter of time before western competitive price drop to what American iron pays. Went there today to only be told that they close a little before noon when there sign clearly says 1 p.m.. Don't waste your time with these guys go somewhere else

Eric Tuerpe

This place is great prices are descent under president trump I really hope steel prices go up but anyway the employees are great I come here all the time and will continue to do so great job guys

Mofo Dilf

Western Scrap works their people on an overtime schedule. What this really means; is that around Thursday afternoon; management can begin to treat the employees like disposable crap. Please don't call the workers "stupid f***ks", or say stuff like 'get the f**k back to work". Threaten people with an early send home; for nothing except having to take a piss break on a hot day? Think you can use the ~ look stupid f**k; i'll send you home early and cost you your overtime this week ~ abusage crap? No. Treat workers like that on another horrible day in a yard, hot, dusty, windy, dry; chunks of all sorts of debris blowing in the air? Get back to your air conditioned office; and leave your workers to do what they do best. Threatening people with the loss of overtime is disgusting. I do *not* do business with slavers; and a lot of the five star reviews read "fake".

LUziDhAZe

Fast and easy..Bulk and separate metal group processing..Nonferrous metals, light iron, scrap vehicles-you name it! *Hazardous waste much be disposed of properly before salvaging materials.

Cg Jones

Worst scrap yard in town. They don’t take care of their roads they don’t care about the customers. They really don’t do anything to keep a nice welcoming place.

K H

I wouldn't recommend for casual/infrequent scrap metal recycling. The instructions aren't obvious, the staff not overly helpful, and there is a 200 pound limit before they pay anything.

Dan Rau

I have been a loyal customer of Western scrap for over 20 years and have scraped probably 10 tons per year however I WILL NEVER USE THEM AGAIN! Over the last couple years they have Miss categorized lots of my scrap to pay me less than they should and treated me less than expectable. I overlooked all this because they paid more than others. However after my last trip I WILL NEVER DO BUSINESS WITH THEM AGAIN!!! I had a small load that was mixed with item's I wanted to scrap and others I wanted to keep. Long story short some of my keep items came out with the scrap. When I attempted to retrieve said item's I was called a lier and told I could not keep "have" them because the yard guy didn't physically see me throw them out. It is aperantly company policy that even if it's your own personal property, you cannot pick it up off the ground unless the yard guy sees you remove it from your vehicle! My total load paid $42.00. total scrap value of my personal items they refused to let me keep was approx 20 cents. Retail value to replace said items about $50.00. So in the end I literally lost 8 dollars not counting my time and fuel. In closing it has come to my attention (after speaking with the owner) about the time I noticed poor encounters with Western scrap was the same time as the American iron buy out!

Bradf Leeper

Best prices in town :)

cody harris

I will never go back to Western Scrap. It is a wonder they did not ask for my social security number and birth certificate. Western Scrap Robbing the poor people of Colorado Springs.

Emily Woods

Owner was pushy , got into my personal business when I wasn't talking to him. Awkward moment, won't return.

kate straziscar

Don’t waste your time here! Not only do they close their gates way before the time they actually close, they rip you off!! Im in the gutter business, and we scrap our gutters as either aluminum or steel. We spend a lot of time when loading them to assure they are in fact aluminum. We dumped a load last week in a huge trailer and got around $450 for what they called “clean mixed aluminum”. Came back this week with the SAME EXACT material in the same trailer piled just as high and they paid $276 for what they called “high grade aluminum”. They had us dump it where there was both aluminum and metal gutters! So they mix it anyway. When we addressed our problems with them regarding the different pricing, they were unwilling to resolve it onsite. I then called to speak with the manager and she was supposed to have the guy who checked our material at the yard call me back, but no one ever did. I called back the next day to follow up, and basically they don’t care to resolve this issue with us at all and as a customer, I’m in the wrong. I’ve been scrapping there for over two years and know what we should be getting for the material we bring! I will not be going back! I feel cheated and they stole my money at this point. There are plenty of good places to go in Colorado Springs, and this is not one of them. Any other scrap yard will be better then this one.

James Dahlberg

I'm an annual recycler, so getting a good price is hard to find. These guys were top of about a half dozen or more for my Cat5 and #2 insulated. They also didn't treat me like a drifter as they didn't know me. I definitely recommended to get a price quote from these guys!

Dawn Lanum

I'm here on a Saturday at 11am and the gates are locked and everything is closed, and there was no sign, or anything on their website about them being closed for the weekend. Definitely a waste of a trip. Won't be coming back.

Christa Chastain

The women in the office need a lesson in customer service.

Grant Livingston

Since when does a plastic shopping cart weigh 68 pounds? If you take anything there, do not let them weigh it in the cart. That extra weight they kept for themselves would have made $100 difference for what we were recycling. I give it 3 stars because the rate was decent and I will go back, but next time we are dumping out the cart right there and not letting them over compensate

Maggie Blackham

Overall a bad business model. They don't pay what they owe. Thats a sure fire way to lose a lot of business

Maria Mcgee

I have had the opportunity to be served by the good people at Western Scrap several times. I have been to their competitors and I have to commend the company as a whole for staying competitive and always offering customers the best prices on scrap. Today's experience is worth mentioning because of the excellence shown by a particular employee. The fellas at door one are nice, they are knowledgeable and for the most part, I'd say they are doing a good job, albeit slow. I noticed a gal that I seem to always notice mainly because while the blonde gal seems to be going out of her way to ensure the flo kept moving at a good pace and customers were being served with a smile and a good attitude, this other gal is rude and has a general bad attitude. That is not something we as customers want to see. I hope management is taking notice of the young blonde who seems to know the business inside and out and knows how to keep the flow moving especially on a Monday which seems to be the busiest day. Kudos to Western Scrap! And a special hats off to the blonde.

Dan Hinton

I love this place as a place to drop off old electronics, computers and computer parts. They take whatever I have and pay me something for it, usually enough to cover gas. Do they fudge on the weight and price, maybe, but a lot of places charge to haul off old computer parts, as it's considered hazardous waste here in Colorado. It also is illegal to dump it in the regular trash. Am I going to get rich dropping off old electronics? No, but I do get a couple of bucks.

DJ Benavides

Closed way early

metalmauler

I HAVE BEEN RECYCLING METAL FOR ABOUT15 YEARS,LEARNED THE RULES FROM OLD SCHOOL BOYS LIKE LEROY FROM AMERICAN METALS 7 HUBCAPS BILL DERBY & LENORD.THE 1ST YEAR I USED OTHER SCRAPPERS LIKE P&L METAL MANAGEMENT COLO INDUSTRIAL EVERY ONE OF THEM SCREWED ME ROYAL,NOT 10 OR 20 BUCKS BUT HUNDREDS ON ONE TRIP.WESTERN HAS ALWAYS BEEN FAIR WITH ME AND HAS HELPED ME OUT WHEN I WAS OUT OF GAS BROKE DOWN,JOE DUNCAN EVEN HELD A 72 CHEVY TRUCK FOR SO I COULD PULL PARTS TO FIX MY JUNK.THEY EVEN PULLED MY STOLEN YARD VAC OUT OF THE PILE & GAVE IT BACK TO ME. I GIVE 6 STARS OUT OF 5.JON FYOCK,OLD DUDE WITH THE BIG WHITE WOLF DOG. SCRAP ON. HEY GRANT,BEING THE EXPERT RECYCLER YOU ARE WHY DID YOU NOT ASK THEM TO WEIGH THE CART EMPTY TO VERIFY THE WEIGHT?I KNOW THEY WOULD HAVE.I HAVE HAD SEVRAL DISPUTES OVER WEIGHT THEY HAVE ALWAYS MADE IT RIGHT.YOU HAVE TO SAY SOMETHING TO THE PEOPLE WEIGHING IT.RIGHT?

Candice Hillen

They were really nice. I dont like the facted that you cant see a scale. But they stay open the latest til 4:30pm

Jacob Simon

Said they were open on the sign, website and answering machine. Apparently not.