Reviews of Russell Auto Group (Scrap Yards)

3010 N Hwy 71, Alma, AR 72921, United States

DESCRIPTION

You will see all the reviews of people who are purchasing the products and services of Russell Auto Group (Scrap Yards) in the state of Arkansas.

Right now the firm has a score of 4.5 stars over 5 and the score has been based on 34 reviews.

As you can read, the average of ratings is nearly the top, and it is based on a very large number of feddbacks, so we may think that the assessment is very credible. If people have bothered to evaluate when they are satisfied, is that it works.

You know that we don't usually bother to place feddbacks when they are positive and we usually do it only if we've had a problem or incidence...

This Scrap Yards corresponds to the category of Salvage yard.

Where is Russell Auto Group?

REVIEWS OF Russell Auto Group IN Arkansas

Bonnie Weeks

Jason Eagen

Scott Holt

Great people and a great place. Not so hot on letting people know they're closed early.. No sign or anything.

Cody casey

Window

Joe Hose

Very nice helpful and very reasonable

Kyle Enochs

Teresa Johnson

Had what I needed.

Denise Fry

Thomas Hodges

John Byrd

Pamela Williamson

I lived in Alma for 20 years and very fortunate to be able to go down the road and get parts. Russell's has the nicest people you ever want to deal with, they always have the parts I need at the right price. They treat you with respect and will even take your parts back if they don't fit right and exchange them or give you a refund. I am not that knowledgeable when it comes to Auto Parts being a female, I never got a condescending attitude when dealing with Russell's Auto Group. Sometimes you have to wait a bit while they pull the part which is understandable, because why go through all that trouble when sometimes people don't show up to get the part? I just wanted to say it's worth the drive if you don't live in town to come here.

Matt Hipple

Not one to trash someone's business reputation, it's a last resort, but when the guy called me a liar to my face, I feel like I need to leave a review reflecting the experience I had with them. I simply asked for a pair of matching seats, which he said he didn't have, but he had tracks and that was a step forward, so I agreed, and asked if I could see if he had any other specific seats I could try to make work and he said sure go look, so I do and what do you know, they did have a matching pair and his reply was "you only wanted tracks" as if I didn't want seats???? I called him specifically asking for matching seats!!! He said one was no good, but he would throw it in with the track which I said was great only to find out he had a pair, so when I asked him to swap the mismatched seat so I would have a pair he acted like I had already signed a contract and anything else was extra and not worth his time. I tell you what would be worth your time, if you would walk your lazy rear end out to your inventory and LOOK before telling someone what you do or don't have , what a disorganized joke. I am a business owner myself and I totally get that you don't always make a killing on transaction, but one thing is for sure, if you call your customer a liar to his face and explain that since you have been there for 38 years you know what your customer wants better than he does, THAT customer will never use your yard again, there are SO many yards with better organized operations there's just no point in dealing with people like this. But hey maybe they make so much money they just don't give a fart about $100 - $150 transactions .. Who knows... But I know some of these older vehicles are only $200 or so at the salvage auctions and I just don't get why they aren't jumping over theirselves to make everything they can when the returns can be so good, especially the more parts you sell per car...