Reviews of Payless Auto Salvage (Scrap Yards)

Jessica Pennington

what a ripoff 25 a piece for back bench seatbelt buckle and lap belt. payless my butt go to upullit

Sirena Evans

The experience that I had at this salvage yard was very good! The employee I talked to was very nice, polite and helpful. It took me a little while to walking around the yard to find the vehicle I was looking for. But when I found vehicle, I got the part I needed off myself and I paid a very reasonable price. I was in and out in about 45 minutes.

Benjamin Miller

Here is my first experience with them. When I was looking for a fan blower motor for my 2000 Toyota Celica they had about 4 or 5 options. They had 2 celicas and, I think, 3 scions with compatible blowers. I hadn't gotten around to checking everywhere yet but the places I did check didn't have any celicas with blower motors still in them. They charged me $20 cash or $21.80 credit/debit. I pulled off a couple vacuum hoses while I was at it and they let me have them for free. If I had found it at another yard it might have been cheaper, the fact is I didn't find it anywhere else and it was still a very reasonable price. Worth noting that they did offer to pull it from the vehicle for me and call me when it was done. It sounded like this would have been free. I didn't opt for that in favor of not waiting and hoping it was cheaper if I did it myself, though it doesn't appear that it was any cheaper. Also they have a public searchable online website for parts. Something I haven't seen with a lot of other places. Conclusion, not the first place I would look for parts, but it might be the last.

John Hoffman

Terrible service

Brett Breedlove

Went with my buddy, they are very rude over the phone. Employee took it personal and acted like i was stupid.

jordan garrison

I've been to this place twice, both times to replace a bent rim and both times it has been an amazing experience. Amazingly cheap for a rim WITH a tire in close to new condition, the friendly staff never fails to help you get what you need (especially the guy with the ponytail upfront!). Always seem to have exactly what I need, when I need it, and way more selection than u pull it. Their system actually keeps track of which parts are on the cars as well. This will be my first choice to go to in the future.

Sergey Velet

Bought a set of parts. When received the shipment some tabs on plastic pieces were broken - negligent dismounting of parts. Also one part was missing and refused to refund. Said UPS stole it. Really!? Will not come back for any parts. Rude employee got personal when I told him about the problem and hung up on me. Will not answer emails. Buyer BEWARE!

Rick Ward

Good place to work

Michael Howard

This is what America is all about, good people, good deals!!

Nebulous Insomniac

I needed a transmission for my black Cadillac Escalade. And once I got it was the same as the transmission I was trying to replace. I had my receipt and I was returning their garbage and they wouldn't return my money or a new transmission. I wasted a thousand dollars that I can never get back. Not only that but the employee was rude. I would never return here even if my car depended on it.

Nathaniel Snipes

Went to buy a part from Sam and the part wasn’t in all that good condition. Instead of talking to me about it. He was very rude about the part and it’s condition. Terrible customer service

Shirley Griggs

Man talks to customers like trash and should learn some manners but other than that the price was reasonable. We had to come back five times to finally get our radiator so we are never returning here.

Rick Forrest

DO NOT BUY ANYTHING HERE! YOU WILL REGRET IT!

Service Mcgaugh

HE is a AWFUL person an business, I've been told to write the BBB about them, to try to bring awareness to this company and there scamming. They are scamming people with bad parts, and not sticking to the exchange policy. They take your money and tell you to get lost when you point out that there part is bad or don't work, they ripped you off , they get very rude and start calling you names. This is very bad place to buy anything from, and I have been informed if I can get more people to write to the BBB they will take action faster.

Jorge Romero

(Translated by Google) Find everything there are all the parts you occupy (Original) Encuentra de todo allí están todas las partes que ocupes

Wendy Ziebell

I called two days before I needed the part told I had to call 24 hrs ahead for them to pull it for me that couldnt call earlier. I called 24 hrs before I needed the parts they said ok they will be ready. I called the day I needed them they said for sure they would be ready by 3pm. My friend went to pick the parts up and they inform him that it would be a week or two before they would even begin to get the parts pulled for me.

Gray Cat

Twice I have requested hard-to-find parts for my car from Payless Salvage, and both times they had already retrieved the exact part I needed and had it waiting in their office before I even got there! They made sure of every detail of each part I needed and made a scrupulous search of their extensive yard for it, even asking for an e-mailed photo of what I needed. They are friendly, communicative, and cheap! I live in Fayetteville, but I would rather do business with Payless in Rogers than anywhere closer. Their location is hard to find - their street sign has never been restored by Rogers City, so be sure to ask for directions with landmarks before you head out. But do yourself a favor and try them first for very inexpensive, ready-to-go parts for your older car!

Allen Jackson

The best salvage yard in America!!!

Erin Lee

Had a good experience! People inside seemed to be really professional and nice when they greeted me.

Erick Carty

Excellent customer service with great pricing on spare parts. They may sometimes be busy with multiple folks calling, but they took down my information and called me back the following day to confirm my order.

Jack Adams

Started my business with Payless a year ago. Bought a truck and the motor was hashed so I was recommended to them. Sam sold me a great motor! The motor has held up with no problems! I even got one of my friends to buy a motor and it's had no problems! Sam and his crew are awesome people with great prices and quality parts!

Chase Hallsted

Great employees, extremely helpful to someone who wasnt car knowledgeable like myself. Good prices, very fast to answer questions, even if they were common sense to most people. Highly recommended.

Community Auto Recycling

First off buyer beware they sell there parts AS-IS even if you go through all the procedures to correctly install the part and it turns out that it is junk and was never ever tested. We bought a engine and installed it got it running and it ran really rough had a misfire. The engine timing chain was stretched. So we bought a junk engine and were ass out on our money. They lie and are crocks we are another auto salvage yard and I can't believe they just screwed us like this we are out 550.00. Bad business plain and simple.

Sean Barnes

Just talked to Sam to get a price quote. I've bought parts here before. Never again! He was totally rude and hung up on me when I said the price was more than I wanted to pay. Not even caring that there other parts I was looking for for the same vehicle and others I'm working on. I called back to ask why he hung up and he was even more rude! HE CAN TAKE HIS PARTS AND SHOVE EM!