AWFUL!! Absolutely NO customer service at all. I called this company from out of state 8-10 times for over a Month! First called to see if they had a part I was needing. Spoke to a male who said his name was Chris. He said they had the part. Said he would call me back to confirm they had the part, and he did NOT call. Called him the next day. He confirmed they had the part and would call me the next day with price? Never called again. Called him back and he gave me the price. Told him I wanted the parts and asked if he would ship them to me, with my paying reasonable shipping prices. Said he would call me back, but of course, he never called! Called again. Chris said Mgr would not let him ship. Told him no problem, as I had relatives that live just down the street from his business and they could pick it up. He was to call me back with details. NEVER called again. Called him back AGAIN and he said the Manager said NO to shipping, but Owner had said OK, they would ship. He was to call me back with the price of shipping! Been over 3 weeks and no calls from him at all. Apparently they have more business than they can handle and do not need my money or business. I will find another salvage company to deal with. Done with these guys. They NEVER return calls and leave you hanging, and give you a complete run around! Might be OK if you live in the area and can go to the lot and get what you need, otherwise, don't waste your time.