We offer you all the opinions of people like you who buy the products of Max & Erma\'s (Restaurant) around West Virginia area.
To this day the business has a score of 4.1 stars over 5 and that score has been based on 405 reviews.
You must have seen that its rating is very good, and it is based on a high number of scores, so we may say that the valuation is quite faithful. If people have bothered to rate when they are happy with the business, it works.
You know that we don't usually stop to set feddbacks when these are positive and we usually do it only if we have had a problem or incidence...
This Restaurant corresponds to the category of American restaurant.
I don't eat here often at all, but my burger was great and, from what I can remember, my past meals were too. It was very quiet and nice when I was here last.
Good food, nice atmosphere.
I was unimpressed by the menu and the prices. Nice dining area and a very nice waitress.
Good food but getting more expensive.
Love their fish n chips. Great service. Another great experience!
We had a large group (16 people). Our server was very on top of things. He was also quick and polite. We always love going here and will continue to come back!
Good food. Service was a tad slow, overall it was a good experience
We love this place. They are always very friendly and accommodating. The food is very good.
It has good options on the menu and tasty food. I recommend it
Had a really nice dinner at Max & Erma's today. We had a waitress on her first day and she did great. Keep up the great work Nina and goodluck.
Family food good food,and burgers cooked to your order
Amazing place to eat. Friendly staff and good prices!!!! Thank you
Food is always awesome
Good fod and great service!
Our waiter Mike was very nice but our chicken was over cooked we joined via email and after waiting 15 mins received old/sitting in the back free for joining half dozen cookies..................
Jazzy makes the best sangria s
Wonderful food. Great service
The service was lackluster. All the staff just sorta stood around and talked. The fries were cold and the burger was good (why I gave 2 stars not 1) but the staff was bad.
Slow service, good food
Very good food in a friendly family way
Great food. Friendly service
5$ burgers on Thursday with unlimited
Good food, good price. I got 6 free cookies for signing up on their app. Slow service.
Same as any other M&E I've been to.
Always a good meal and service.
Very good 5 stard
Food was delicious.
Ok food and always noisy
Decent for what it is, American chain food
Music too loud
Can’t beat happy hour menu and price. Appetizers great with a beer. Shareable’s and specials the way to go here. See Jessica for best service.
I love this place very familey friendly well organized. Kids love coming here!!!!
Great food
You get what you pay for. No great shakes ,but a fair shake.
Great place for good food at a reasonable price. Not a lot of options for gluten free, but they have some and what they have is tasty.
Good food reasonable prices
Good food. Good service. No problems noted or experienced during our visit.
Excellent food and customer service
Our server was great. Host tried to seat us at a dirty table..He brushed the food on the floor with his hand... Then he puts the menus on the pop/food sticky table, complete with dirty napkins on the floor...we stand there till the server comes over and we explain why we are not sitting.. She cleans the table and apologizes more than once..None of us could figure with all the empty tables why he chose that one.. The food was okay, going to give it a B-minus because my loaded chicken tacos had onion and Chicken...the server apologized again and brought all the fixings we should have gotten...All during our meal we were entertained by dish breakage in the back of the house... Maybe that is why the place is empty on a Friday at 8 pm. Server gets an A the over all experience is going down as a B-minus...
Actually left. Got there @ 11:07am. Opens @ 11am. Waited until the party of 9 were seated. Waitress has to push tables together. The "hostess" arrived with purse & coat on. Meaning late for work. Told us she would be back. When she finally came back to seat us, in an empty restaurant, she had to get a hair tie. That's why we waited. By now there are many more people in line. So we went to Atria's. Where the wait staff want to serve you. So, bye max & erma, never going back.
Great burgers, but the cookies are what is fantastic here. Always order the cookie when you order your food as they bake them fresh for your order.
Great meal! Enjoyed the once a month ladies night. Great products! I'll be back next month!
My rating for the food is actually a 4+ but I reduced the overall to 3 stars due to my experience at the restaurant. Cashier needed help (she was gracious and polite). She needed help with the # if take out orders she had to handle. Poorly handled by management if there was any on the premises.
Servers are good. Food is good. Nice and cozy
Great Waitress
Always friendly staff and a solid kitchen menu
Fast service and good meal
Great food and wonderful staff. Thank you Justin for doing such a great job!
Food and service was great!
Great
First time here, great place to bring kids and grab a quick lunch or dinner.
Something for everyone on the menu. Excellent burgers and tortilla soup. Fresh baked chocolate chip cookies to order too.
Great service. Wonderful food...especially those chocolate chip cookies.
Slow service, average food. Smaller, less diverse menu than in previous years. Disappointed they removed fajitas from their menu. Great fresh cookies - highly recommended. Nice ecklectic decor in the restaurant and lots of waiting area for busy evenings.
Love the cheeseburger
I've had many dates here, it's a nice place to take someone out to.
Very good quality food
Good atmosphere. Good food and service. Goofy billing errors which the waitor fixed.
Great waitress (Jessica). Very attentive. Nice family place. Clean. Food very good!
EXCELLENT!! Had not been to a Max and Erma's for years because of a bad experience at a now closed one. This Max & Ermas is above and beyond AMAZING!! Their service, food quality and their spacing of the customers (a little pet-peeve of ours when restaurants sit everyone on top of each other even when they are not busy) was above all other restaurants. The manager must be GREAT at training his employees! We came when it was just before the lunch rush and from not busy to busy our waiter never missed a beat checking on our needs. Glad my husband finally gave in to give them a try again. We eat out 3-4x's per week - Max & Erma's now moved up to one of our most favorite! Glad to be back!!
Good burger
Great burger options
Go for lunch usually once a week. Always good
Food was good but I didn't think that they had a lot on the menu to choose from and they really need a senior menu as I do not eat a lot of that food that they serve
Horrible
Food is good and cookies are great. Tuesdays kids eat free with paying adult. Only issue today was we actually were never given silverware. Had a sandwich so wasn't a BIG deal. But that meant no napkin either. Give it a try.
The service was outstanding and the food was great!
Go there on Thursdays after 4pm, nice 5 dollars menu
I work there. Our burgers are wonderful along with everything else on the menu. Friendly service staff. Fair pricing.
Place not busy for lunch on a Tues. Seated quickly. Server friendly and very attentive. Food hot and very good. Portions ok for the price.
Food and service was okay. The place is on the expensive side. There are better and less expensive places to eat.
Place is good but seemed kind of dirty and service was just OK.
Great hors d'oeuvres for half price
Good food & service
Their tortilla soup is the best!
Great service! Very tasty food and fair prices. Go there on Thursday for their $5 burger and definitely order some fresh baked cookies!
Good food, atmosphere and service
Was driving through after having been out for a day trip out of state and was looking for something different to try. I was a bit unsure if they would be a good place as they were going to close in an hour. The staff was very friendly and the food was hot and fresh even with them working to close. When a place still gives great product and service that late in their day it is a great place. Definitely recommend and will be sure to stop in again whenever I am in the area.
Slower than we anticipated...
Great service and foods
Great food. Carpets need cleaned though.
I forgot to post the great meal we had!
Good but used to be better. We no longer live in the area and hadn't been to Max and Emma's in a few years. I know we used to get the salads all the time. This time the salad was very small and really didn't have a lot on it. It was good but not great. The Tortilla soup was very good I wished I had gotten a bowl of that instead of the cup. Service was excellent though. We would come back just based on the service.
Nice restaurant. Always a good meal. Nice specials.
Best Thursday lunch place $5 cheeseburgers Was seated immediately, good service.
Good food. A consistent family favorite. I just wish there was a fun meal that wasn't a 1000 calories! Does everything need to be that many?
Food was better last time.I went. Not so much this time.
Good, balanced menu. Excellent dessert selections. They have added a number of Cajun menu selections which are good and very different than the typical fare at casual dining in the area.
Excellent food and service
It was pretty good, the food wasn't overpriced and they had a pretty good $4 sundae bar
Good food, great price.
Decent burgers. Good service @ this location.
Family Friendly and good food!
Good burgers and tortilla soup
Simply superb!
Friendly staff, enormous menu, Sam Adams on draught with good prices. Comfort food options as well as healthy food. The portions are perfect. I'm a fan!
Food was good service was very slow
Not a bad restaurant, close to home right of rt. 19 in Peters Township. I had the bacon burger cooked medium and it was really good also their chicken tortilla soup which is always awesome. Nice experience.
Service was below par. Food was decent. But not worth the wait.
I like the cheeseburgers here but the barbecue sandwich is to die for. Lots of cold beer and mixed drinks but all kinds of beer! Lots of parking in the lot. Old time fun place. Great service too!!
Love Max & Erma's! Great people, great food, and great prices.
It took 45 minutes to come after ordering . My wife's salad was wrong, it was to have grille chicken and no chease. It came with frayed chicken and cheese. So my son and I were done when her food came. Nice.
Rachel was our waitress at the Peters Twp store was fantastic! Thanks for making it enjoyable.
Great service and prices!
We like Max and Ermas. We hit it up every once in a while when we are heading to the nearby casino. As usual we had a good meal and great service at this location. We always sit at the bar when we go there unless we have family members meeting up with us. The bartender and other employees were very attentive and very friendly. The food came out perfect. The restrooms were clean. I recommend stopping by.
It was a very good place to visit and take a friend
I always stop when I am around a Max and Erma's to get their Tomato Mozzarella Chicken Sandwich with the baby greens salad! Service is fast, price is reasonable and it doesn't take any longer than if I went into McDonald's to eat at lunchtime!
Good burgers but could use a few healthier options
Good menu options and great salads
Very friendly and knowledgeable staff. The food and drinks are great no matter what you get. This is a splurge day when it comes to calories but it’s sooooooooooo good!
Came back a second time because of the elderly woman that takes you to your table. She is pleasant, upbeat, and friendly. She made our lunch a pleasant experience for the second time.
Good service and food in mcmurray Washington not good
There's not much you can say when your food is over 30 minutes late and you have to flag down a waitress from a different section to let them know. To make matters worse, management barely offers an apology or anything for the inconvenience. Enough to keep me away. Take it from me, there are plenty of other generic AMERICAN style restaurants to try
Great value for the food you get!
Great food and great service
Good food and good service.
Friendly service. Well priced food. Consistent. Great atmosphere. It's a great place for larger groups as the staff is very acomindating.
The food is always outstanding, which is why we keep going back. Service leaves a lot to be desired. Always have to ask for silverware and rarely do we see a server a second time until they bring us the check. Always have to track someone down for another drink or refills.
Just bad all the way round....friends 1st choice was bland with no taste,his replacement burger was wrong ..Mine burger not that great....waitress was too much & sorta pushy also responsible for wrong order....JUST A BAD EXPERIENCE....PERIOD
Food and service good. Place -- dark and dingy and sticky.
Not that great. Won't go back.
Great atmosphere, food and service. love M&E
The food was ok...nothing special. The reason for the one star is because of the treatment we got when we arrived. We had a table of 9, the hostess was nice but we heard the bartender say that he should have told us for a table over 6 that we should call ahead. There were a total of 5 tables seated in the restaurant so they were far from busy. Sad way to treat the customer when you're in the service industry. At least our waitress made up for the bartenders lack of service.
The chicken tortilla soup is to die for!!
This place is a great place to eat! I always get full just from eating here!
Hadn't been there to eat in a while, got an appetizer and then main meal was the steak which was very good. Server was extremely nice and treated us good.
Nice and quick lunch! Food was very good and server helped to get us out of there quickly!
They overall have quality food with a lot of different choices. I got the ham and pesto ciabatta and it was fairly good. The atmosphere is typically lively at night but not too active other than then. Their ice cream bar is nice, good for kids and adults. Definitely recommend as a solid fallback if no other places sound good and can easily be a first choice depending on how much you like their 1/2 lb burgers.
I'd give it a two and one half. Friends raved about Max and Ermas burgers. Ordered a beer off the menu only to be told it wasn't available. Ordered a burger medium rare and when it finally arrived it was overcooked to medium. I requested a side of blue cheese dressing and had to remind the server when the meal arrived. Burger was..okay. Finally, the check arrived while we were still eating. I gave the server my card with the check in the folder. The folder was returned with my card, the original bill and a pen. Nothing to sign or to leave a gratuity. When the server finally returned she couldn't find the statement and told me just to sign the bill and she would sort it out later. I had to get the manager to locate the bill for me to sign.
Okay service. Food is decent, not much to choose from though.
Great plae . Friendly service
Check any take out orders very carefully. The last two pick ups were missing vital components. For example, fish tacos with no fish. The staff is really nice though.
The food was great and our server was wonderful.
I stay in the area 1-2 nights a week, always drive here for dinner. Great prices. Great food, great staff
Average food. Good cookies!
Excellent food and service
Great food, great service, great atmosphere
Fried cheese balls were great, my 1/2lb Burger was very tasty, the wife's smothered chicken with bacon was excellent. Service was very quick and friendly, our glasses of pop were never empty
Very strong iced tea unlike many places which gave you almost water.
Comfortable, casual atmosphere. Good food. Friendly staff
Outstanding food and service!
One of our very favorite places to eat. Good food. Attentive service.
Great place. Had a new burger choice and it was so good. French onion burger.
Good burgers, friendly and fast service
Try the meatloaf (especially on Meatloaf Monday)! Cant go wrong with the tortilla soup either. Prices are a little expensive for lunch, but not unreasonable for dinner.
Food was exceptional but we were supposed to have endless fries and the waitress never asked us if we wanted any more than our original order. And without menus to check if we got them, weren't sure.
Good food and good staff
Great service!
Relaxed, calm atmosphere.. tables spread out nice so you don't feel cramped..fire place centerpiece is nice touch..
Your tables are sticky. Almost like you covered the table in syrup. The food is fine though.
Burger was pathetic. Price wasn't bad but other restaurants that compete in this space are starting to make better food. The place has the goofy overdone decor that permeated most casual chain restaurants in the early 2000's with stupid "vintage" things on the walls.
Great service as usual....we go there very often....some of the employees know us by name. Brittany waited on us tonight....very pleasant, good job.
Food was great.
Food is good, service is good
Great food! Burgers made the right way. Much better than Red Robin!!!
I appreciate that it isn't so loud you can't hear each other. Food is good with a lot of options. They are happy to make substitutions. Price just a little pricey for the amount of food, but not so much to keep us away.
The tortilla soup is a must. So delicious. And the fresh baked chocolate chip cookies are a favorite as well.
Server was friendly but much more attentive to larger party tables, my beverage was empty for some time before I had to get her attention for a refill. I ordered a well done cheese burger with their "bottomless" fries. The burger was very pink in the middle, again had to find my server to have it cooked to order, and the wait for more fries was substantial. After the burger was cooked again I did enjoy it. Hope your visit will be great.