We've got the feddbacks of real people who are consuming the services of Chevys Fresh Mex (Restaurant) in Washington.
Now this business has a score of 3.9 stars over 5 and this score has been based on 520 reviews.
As you can see the average of ratings is really good, and it's founded on a high number of reviews, so we can think that the assessment is very reliable. If there are many people who bothered to leave their review when they've done well, it works.
As you know, we don't usually stop to write opinions when they are good and we usually do it only if we have had a problem or issue...
This Restaurant corresponds to the category of Mexican restaurant.
Chevys is a friendly and enjoyable place with remarkably outstanding service and a fabulous menu to include a brunch during the weekend. Bar staff is on point even during the most busiest times. Well ran staff by management. Recommend Chevys for and Pentagon special event or just a night to relax and enjoy a great atmosphere!
Dear Denis, I understand that I asked you in the beginning for separate checks so I didn’t spring that info on you at the end. Yet when I’m literally just getting my food, I don’t want my checks dropped on the table with it. My husband and I were the only table with our bill... It was insulting. I couldn’t even eat after that. I lost my appetite and asked you for a box. As a bartender myself, you probably would’ve gotten a 30% or 50% tip from me. As I usually tip this way when every I come here and Mr. Velasquez is my server or someone else. And I also remember you thinking that it was funny when u dropped the check. It will be a very long time before I return to this place. Thanks for the terrible service. I left u only a dollar in cash just because I saw u personally bring our food. And that is just about what the service was worth, $1.00. The only reason I didn’t ask for a manager is because I have things to do. I also couldn’t help but notice that at the time you dropped my checks on the table, I was your only black customer. I really hoping that was a coincidence. Do better in the future.
We were only able to eat tacos
We come here once a year. The food and service are terrific
I always have a great time when I go. Food and drinks are good and affordable.
Margaritas good but lack service
I wanted to rate this place a zero but that wasn’t an option. This place was actually so disgusting. I do NOT RECOMMEND coming here because they did not provide clean dishes! very unsanitary, our straws were bent and gross, my friend found chips in our drink and they don’t even provide real Mexican food.
The happy hour is the main show here. Cheap margaritas and cheap yet tasty tacos.
Excellent White Sangria!!-
Always a good time whenever we go. Great food, great service, and even better prices especially during happy hour.
I have been to this place several times... for lunch, and dinner. Good, tasty food and friendly staff
Best non authentic Mexican food. Best salsa hands down.
I forgot my waiter name but the waiter was really racist.. she thought I was broke because i look young and I’m 22. But you don’t judge a book by its cover. She even brought me jack Daniels when I asked for henny. The food is sooo good but the racist rude waiter makes the place bad. I even tipped her $5 and she said to me that’s enough you have to tip more towards the percentage.. LIKE WHAT? I said $5 is all I have to give. She walked off looking disappointed. Mind u I’m the only one who ordered food
Good basic Mexican food,
Their Mexican rice and chicken in a softshel taco was one of the best foods I've ever eaten
I've been coming to this mall for 20 years and never noticed this very large restaurant somehow. Only a few beers on tap, but they are good and nicely priced at happy hour.
The food is horrible. Its gross, and it's really cold. The only 1/2 edible thing was the chips, and like I'm not a super picky person, but all the food was gross, and they were way overpriced even for the area
Fun place to get together friends and family. $3 margaritas on Wednesday - delicious! Free chips and smoky salsa. Chevy's tacos are delicious. Try the salmon tacos at happy hour in the bar area from 3 to 6 P.M. most days.
Only went for margaritas. The bartender seemed disinterested in her job and our orders. The margaritas were subpar. I'd go again later in the day and see if the vibe changes.
Great atmosphere great food
Get the chicken flautas. You won't regret it!
Great service (thx Jose), food wasn't bad but not great either. Margaritas and draft beer was on point, overall I score it slightly above average.
Great place for large parties. Lots of room. Great appetizers
There were several unsatisfactory things that happened during our meal. The restuarant was too hot inside, especially for summer with all the food smells. We had a hard time getting our order taken (the difficult part included adding an extra taco to a meal?) The cheese dip was pretty good, but when the food came, they brought the tacos with the wrong shells. The food was also VERY salty. Poor results from the waiter after we told him the taco shells were wrong. We just sent part of it back because we did not want to make it a huge deal. I would not recommend this place.
Food was good. Friend really liked the carnita sliders off happy hour menu. Tacos were not so great. Server took forever. Drinks were waiting at the bar for a long time. Server was seen touching his face several times with his fingers and right after touched the straws. Finger prints were seen on the straw...Disgusting. Hardly any salt on the rim of the margaritas. Only reason we stopped here was national's game was cancelled and group decided to eat here.
Regular fare of tex-mex. Table side Guacamole is huge and a bargain. Wait staff was great and the price seemed fair. Easy location after a day at the mall across the street. Great margaritas too.
Great food and staff, but their restroom was trashed.
Casual afternoon Tex Mex restaurant and bar. Family atmosphere in restaurant. Fast service. Seats readily available. Tasty appetizers and variety of Mexican foods moderately priced.
Really good chips and salsa, food is standard chain Mexican food fare. Service was fast and servers were friendly. Not the best Mexican food, but not bad.
The manager (Sylvia) was really helpful helping us choose gluten free options. Our server Lauren was nice and kept our drinks full. She was patient as we worked through the modifications to our meals to make them gluten free. We hadn't come here in over a year but will return on our next trip to the Pentagon City mall.
I heard great things about the Happy Hour and decided to check it out. I am happy I did!! Great happy hour, tasty food, and great service. The manager, Silvia really impressed me. She stopped by and asked how I was doing and even made some great recommendations. The bartenders were very friendly. Silvia and team, you all just earned a new regular!
Angel is best server to be honest he is the reason me and husband keep going. he has great customer service, he is very attentive and goes the extra step to keep us coming back. Great happy hour till 9 you can’t beat that the food is good
Good food
Great food!! The manager was very nice and helpful. Will definitely be back.
Great food at great price. I love the happy hour!
Chain Mexican restaurant with some of the normal trappings. Meals come with fresh made tortilla chips and a good salsa. The fajitas are definitely worthwhile. The enchiladas are awesome. Definitely try the refried beans on the side. Seating is usually available except when literally busloads of people flood that side of Pentagon City.
Great food - I had the vegetable fajitas and added guacamole. The salsa is delicious!! Coconut pineapple margarita was also yummy but not a lot of alcohol. Our server was great and attentive, however my boyfriends sunglasses were stolen off our table and we aren’t sure if it was the guy who brought out our food ...no one else was at our table. But enjoy those sunglasses whoever swiped them from us.
While having lunch with a friend/colleague at Chevys Pentagon City, the fire alarm went off. Surprisingly, the staff kept taking orders from customers, and they clearly had NO TRAINING regarding what to do in this situation. As fire trucks started to arrive, most of the customers and staff had gradually left the restaurant. I asked to speak with the manager, noting that, when a fire alarm is activated, the staff should think of the restaurant as an airplane, pointing out exits to customers, explaining to not worry about their food, and to please exit immediately. There was no fire...but the staff didn't know that. If you manage a restaurant, PLEASE conduct some routine training on your staff regarding what to do in this situation. Be PROACTIVE in having your guests exit. Ensure that all of your employees exit. Your professionalism in this regard is the right thing to do, and will result in customers understanding that you truly care. As it is, I had no confidence in the management who, even after I raised the issue, demonstrated no concern whatsoever. Good food and ambiance are important. Safety and concern for your customers and staff is much more important.
Pretty decent. Food was tasty and plentiful, but we had to ask for more chips and salsa, and refills on water and drinks. Waiter could have been a bit more attentive.
Service was kind of slow and the food was okay. I liked the ones back in AZ more
"Produce so fresh you'd swear we grew it ourselves!" Well you just roasted yourself... The chips were stale, also store bought! They had horrible service, we ran out of cheese, they yelled at us for trying to get more, and what Mexican place has no Mexican sauce! Don't get me started on the plastic utensils. Freezer burnt ice cream, and tasted like butter!
Really bad service it took 15 min to get a beer sitting in the bar. I’ll never come back.
They were ready for us. Every thing was good
I always enjoy a great meal and margarita
This locations food quality is top notch. I've had Chevy's before but this place is much better than most. Will definitely return again! Try the mule.. the drink is outstanding!
We had our annual holiday lunch this week at Chevy’s. Our waiter - Robert - was beyond awesome. We had a large group (~22) - and everything was great. Definitely ask for Robert if you stop by.
Ugh what happened here? Haven't been to Chevy's in a few years. Guess I wasn't missing anything. Fairly bland and barely warm. Service was friendly but seemed uninterested.
Great okay food
Always the best spot to grab a last minute or planned or casual walk by meal. In the summer you can even sit outside with your dogs. The service today because it was national margarita day was average. But the food is always good. It's always solid and doesn't change to often.
for me and my family, it was great
Good food, at a really fair price. Definitely the best spot in Arlington if you're looking to pig out on a ridiculous amount of Mexican food for a decent price.
Great food, very good service
Our waiter gave us our food and never came back. We waited 20 minutes hoping to order desert and he ignored us and served the table behind us. I will never return here, which is unfortunate because the food was good.
A little pricey, but the service was good and the food tasted good too! I had a watermelon margarita and it was delicious!!
Great food!
Chevys has been the same for years. The chips and salsa is always good. I believe that they should go out on a limb with there menu so that it won't be like every other tex mex restaurant. Maybe add a whole grilled fish option. Something to think about.
My sister and I loved our experience here. The food was delicious and service was excellent. Highly recommend the guac & shrimp with garlic sauce!
We are regulars! The Crispy Chicken Flautas are so amazing and they have the BEST salsa and chips!
All food is delicious. I really liked the salsa.
Poor service, low quality food
The service was horrible !!
When I arrived, Max greeted me warmly and showed me to my seat, even though I was just sitting at the bar. Selene, the bartender, was prompt in bringing chips/salsa and water. She made several recommendations because I have never eaten here. I went with the fajitas. The food tasted extremely fresh, and came out sizzling, as I would expect of good fajitas. I will definitely be returning to this location. P.S. - $3 margaritas on Wednesday’s
Great food, great people, Silvia was really nice
We love Chevy's!! Great cheese enchiladas!!
Angel always provides great service, in the cantina! I love the food, drinks and vibes!
Maurice was the sweetest fastest server I think I ever had in my life. Give this guy a promotion. Crab enchiladas were pretty great too.
My husband and I love Chevy's! The food is great and the atmosphere is very welcoming and comfortable.
It's so so good
Me and my sister came for a lunch date. Our server Jajuan was very nice and polite. He gave good reviews about the food and suggested the perfect meal. The food was delicious, hot and satisfying. And OMG!! the ooey-gooey-chewy sundae was to die for. We’re definitely coming back every Wednesday for $3 margaritas and a good bite.
Poor service for Mothers Day. Food was cold. Not a great experience.
Great food and great service. Leave the mall and walk across the street. You won't regret it.
Great service,good food.
Best Mexican food we've ever had!!! The food was French hit, the seasonings and texture were amazing! First time visitors from Cleveland oh. Thanks for an amazing dinner
Excellent service
Inside a mall. Great time. Good food
Food was horrible and thete was hair in it
Happy hour helpful Friday afternoon just before the start if the Labor Day weekend.
Good but fairly standard Tex Mex good. You won't leave hungry after chips and salsa.
Great food, staff, and prices!!
Excellent food and great portions for the price. The service was a little slow, but good. Too bad there isn't one close to home.
Just finished my second party at Chevy's at Pentagon City. I returned when looking for a party venue because we had such a positive experience last year. Once again, the staff was very helpful and accommodating, food was fresh and very good, and we had a wonderful event. I can't say enough about how much I enjoyed our party there and appreciate Chevy's help in making it a success.
We sat at the bar. Service was very friendly and quick. Drinks were made very well and food was great! Ordered the carne asada and fajitas. We also ordered queso, it was smaller than expected (this might be cause we ordered it during happy hour though). We went on a Saturday at 6 and it wasnt crowded, definitely plan on visiting again.
Happy Hour.. great...
Robert Jackson is a wonderful waiter. He was persistant in his orders, and was very nice to my group. He engaged in conversation with us and was always smiling. I appreciate how nice he was, and should probably get a raise.
Great place great service! Angel took great care of us. Definitely coming back
The second best Mexican restaurant I’ve found in a twenty mile radius. Friendliness is a key to this chain store and it shows. They make strong drinks . I’d give them a five star but I’m from California.
Although the menu is smaller over the years the food is still awesome
I don't know what it is about Chevy's I just think they're all weak. Very very mediocre
Stopped here for dinner. When we arrived, there were about 50 kids off of a tour bus. While it was busy and louder, the service was so fast and it felt like we have been regulars for years. Our server was even seen running across the street to ensure that a diner who just left, was given her sunglasses that she left behind. The food was amazing and the serving was generous. If we are ever in the area, we will be sure to stop here again!!
Mediocre service. Parking is very difficult to find.
My husband and I came to DC for our annniversary. Our metro station was super close to this restaurant. I am glad we stopped by tonight. The food was amazing. The waiter Hector R. was so nice and we never had to ask for a drink refills or chips... he was on top of it. The prices are great too! If you are around this area and Pentagon City is your metro station, take sometime and try this restaurant out. Delicious!
Good was meh. I ordered the queso and the resturant and the menu did not say there was a size difference in price. I ordered the flautas and you could tell they say out as they were cold and not crunchy anymore. Also, they charge you 1.99 for sour cream. I was disappointed.
The food was not so good that night.
We brought over 100 students there for dinner from a tour. They could not have been nicer and were so helpful with allergies .
takes them 20 to 30 min to serve 3 glasses of pops plus the food portions is very small.
Good food, good service and great employees. This may be my new spot for"happy hour" !
Robert is the best waiter Ihave ever had.
I always liked Chevy's. Sorry to see most close. Food is still good but not like it used to be.
The workers were really nice and the food was pretty good but the manager was rude, mean, and not happy
It was a good place to meet after touring Arlington Food was good, although not fantastic. Service was good. Drinks were good.
Chicken is horrible, made 6 people in my group throw up that night. The waiter was nice at first but progressively got rude and impatient with us. Those two things make me regret going to Chevys that night. I’d rather have gone to Chipotle at the mall food court across the street than this “Fresh Mex” restaurant
God food and service
Food is fresh, best salsa and chips! We always have a good experience.
Only had a drink here, but it was good and cheap and the service was friendly
Cadillac Citrus Margarita/Chicken Fajitas 5 stars!
So yummy and accomidating
Very nice
In my entire time of being a patron of the Chevy’s franchise, I have never had an experience as bad as this one. I was charged $2.00 for two table spoons of sour cream. My coworkers paid $11 for only six wings. When it came time to pay, my card was exchanged in the hands of more than FOUR people. That is a direct violation of PII. To make matters worse, I was charged a duplicate amount for my order. I will NEVER come to this location again and wouldn’t recommend to anyone. To make matters worse, they don’t even honor military discount and we were all in Uniform. It was the worst experience I’ve ever had at a Chevy Restaurant.
Food is decent. Happy hour prices on drinks are hard to beat!
I go mainly for the happy hour that happens every day from 3pm to 8 pm. On Wednesday, they have $3 margaritas. Great spot to get reasonable drinks and food after work.
Great food!
Great service. Good food and drinks.
Food was alright. Service was friendly.
Happy hour deals are really good. Add in the free chips and salsa and this place is a steal if you are looking for a drink after work in Pentagon City.
Food was tasty. Service was slow and non responsive.
Good food and great service. It was a little loud, due to multiple school groups being there but otherwise it was an enjoyable meal! Prices are pretty decent for the area as well!
Food was delicious, service was sub-par. I get it, you get busy sometimes but this was just lack of training. I've worked in the service industry long enough to know when a server has a bad attitude; that should always be nipped in the bud before it gets to your customers. Used to love this place, I won't be going back.
Very authentic Mexican food. They make fresh flour tortillas. The flour tortillas are made in the center of the restaurant. The restaurant is large enough for tour busses. I saw a few tour groups having dinner. Happy hour is from 4-9 during the week and has excellent prices and several choices for drinks and food. Definitely would visit again. Staff is attentive and prompt.
Celan, great people,Niceto service
let me be real the good is nasty
Above average Mexican restaurants in a convenient location at Pentagon City. The prices were a bit above average for the restaurant type but probably not out of the norm for the area. The service was good and quick.
I always try new restaurants, but I keep going back to Chevys. The meal starts with freshly made chips served with a salsa so thick I don't have to worry about it dripping down my arm en route to my mouth. The portions are generous and everything is made from scratch so you know it's fresh. As I was finishing my meal a couple of years ago, I mentioned to my server, Jose Velasquez, that I didn't get a sweet corn tamalito. I forgot all about it, but when I went back a couple of months later, he brought me a generous extra scoop. That's pretty amazing service. Good food, good service and reasonable prices. It works for me.
Service at the bar is friendly and fast. Food was very good.
Cool atmosphere great food
I have airways loved this restaurant but I haven't been there in quite a while. It was a very disappointing experience. The food tasted like they must have changed their recipes or perhaps the chef had a bad day. But the tamales which I usually love were not good. And nothing on my plate was hot. My server was good but when he was picking up orders and I needed water or hotter salsa there were NO servers on the floor. Disappointing.
Our server Robert was impeccable, we were starving and he handle all of our orders to the T with no compli. We will definitely be coming back just for him. Thanks Chevys for sick excellent service
Love food
Wasn't really fresh. Staff is usually playing around and takes forever to get to you. Wouldn't recommend this place if you are pressed for time.
Good chicken enchiladas. Service is good "MOST" of the time
the foods ok and ok is good enough for a 5 star
I like how you get to pick what you want to have on your taco. Also I've never been to a Mexican buffet, which was an experience.
Great food and extremely laid back atmosphere. If you want an amazing server be sure to ask for Ida!
Great food, better service! The fresh guacamole made at the table was better than other places.
Clean, neat, close to event center.
This restaurant is awesome. Brought 107 8th graders to dinner here and the students loved the place. Great staff, great food, and they know how to handle a large group.
Awesome food awesome service!!!
Good food and excellent service. I appreciate the extra touches they give like smiley faces on the kids food.
We have come here on several occasions during happy hours just after work. We have had a number of our gatherings for work at this location too during lunch, but I never bothered to give a review. I decided to leave one as a result of our earlier visit. Most of the time I've been here, my visit has been okay without any issues. The food and drinks were okay too.