We've got all the feddbacks of real people like you who know the services and products of Carl\'s Jr. (Restaurant) in Washington area.
Right now this firm gets a rating of 3.8 out of 5 and this rating is based on 556 reviews.
You may have noticed that it has an average rating is very good, and it is founded on a very large number of opinions, so we can think that the assessment is quite credible. If there are many people who bothered to give their opinion when they've done well with the service, it works.
As you know, we do not usually bother to place evaluations when these are good and we usually do it only if we have had a problem or incidence...
This Restaurant belongs to the category of Fast food restaurant.
Great place! And best of all, they can make any burger as a lettuce wrap
Good service and good food..
The staff was friendly and unusually helpful. The Beyond Burger isn't bad.
delicious and well priced. Amazing compared to the Canadian counter part!
Very helpful and friendly
We've eaten at this location before and usually it is wonderful. This time, however, not so much. I special preferred my burger but they put all the items in it anyway and both mine & my husband's burgers had meat that was not hot; calling it warm would be a stretch even. Also, the fried zucchini came with a deep fried hair in the batter in one of the slices which totally took away my appetite. I would hope that, regardless of how busy they become at times throughout the day, they would retain the quality I've experienced here before.
Bad customer service
The area around the beverage center was a mess, including the floor. We were charged incorrectly although the manager refunded our lunch. The burger was not as good as usual.
Good food. Good service
The fast pace early in the morning; an obvious awesomeness must have. We have become regulars thank you for providing such a great place much is appreciated
Very slow service, food tasted like it was made three days ago. Not impressed!!
Sat in the drive thru for 20 minutes after giving my order. The line didnt move once and everyone was clearly getting impatient. I ended up leaving along with about half the drive thru line once it became clear none of us were getting served any time soon. This is a common occurence here.
They did a really good job!
The food was prepared spot on... Service just lacked a little..... It simply wasn't friendly.
Good, fast food. Great service
2 cars ahead of me and waited 13 minutes
Great taste, they were very polite and friendly first day of the year ,quite fast time to get large order ready. Thumbs up!
Really good grilled chicken club sandwich! I'll be going back for more
The employees there are amazing and attentive. Food was ok.
Love the food
I like carls jr. Just not our local resteraunt everytime i go its either rushed or lower quality food, with the usal rude coustomer servive. I love carls jr in seattle, Spokane surprisingly even yakima .
Doesn't look anything like the picture
Food is good of course, but the real treasure are the employees; from manager to window attendant, everyone is always doing their best to be pleasant, understanding, and helpful... thanks everyone!
Typical fast food
The burgers are awesome. My husband gets one without a bun and he loves it. Great prices for quick and tasty food. Plus we receive coupons sometimes which Rocks. Great location, downtown especially when events are across the street.
They have gotten my order right almost every time. Service is fairly fast, the restaurant and bathrooms are clean. And their play area for the kids is one of the biggest I've seen. Equipment is well maintained.
Fast and good food.
Took 30 minutes to get through drive through after ordering. Sandwich was cold, and got small fries after paying to upgrade to medium.
Burger was overcooked.
Best fast food in eburg...
Good place to eat
Not alot to say. The parking lot and access could be better but the restaurant itself meets expectations. They've done well hiring people that dont reflect the normal sub standards of the Wenatchee valley.
We celebrated my son's 1st birthday here. The staff was accommodating and welcomed our party. I'm not a big fan of fast food but it was a nice experience.
rude supervision for one and they need to learn how to cook the food
Ok, food is ok.
Good food
Nice 5.00 meals
Pretty standard for a CJ's tried their new truffle burger. The only part of the burger that tasted like truffles was the center, not that I expect much else from drive through. Not bad overall.
Have biscuits and gravy.
Awesome all around good
I like this Burger joint best of all the fast food places in East Wenatchee. Good service, cooked to order, and friendly service.
The best breakfast biscuits I've ever had!!
Thank you for bringing Beyond Burgers to your menu
The food wasn't horrible, but man.....we sat down to eat and the staff had blocked off most of the lobby and the restrooms to clean. Now...I am all for a clean place, so please...read on before you judge me. The whole place smelled like an outhouse, since they brought the mop bucket from the restroom to the dining area. Then, they started cleaning where we were sitting. They put up all the chairs around us as we were eating our meal. It was 830 PM. I asked her what time they closed, and she said 10. Why make your customers feel unwelcome??? Why do they do that with customers in the area? I suppose if I want to sit and eat my food, I will go elsewhere.
The staff is amazing! They all need raises! They are always very kind and welcoming when I come. They have never messed up my order no matter how complicated it is. They are fantastic people who deserve real praise for their infectious positive attitudes and great service!
These Folks are great. Their willingness to specialize your particular burger is beyond great. Especially their California Classic with my daughter's weird tastes. They are a 10 in our book. Roby
Consistently good, any time of day. Lots of choices on the menu.
By far the best fast-food burgers in town
Good place to Eat, great food! Don't do Diesels in Drive thru, too loud!!!
Great food. Ordered the California Classic burger and it was delicious. One of the best burgers I've had from a drive through in a long time.
Tried the beyond burger, very good!
Came in to dinne after my sons soccer game. All of the tables where dirty you could see grease smudges and people left over garbage. So I asked for a wet rag to clean the table and high chair. Then went to the restroom and let's just say most portable pottys are more decent.
Great mushroom burger!
Always good burgers at Carls Jr. Just wish they were open later.
I’m scarred for life after eating here. Drive through food made the whole fam half sick. Yucky!
Carl’s has always been known for being innovative, very impressed by the most recent decision to welcome Beyond Meat to their menu, you can actually substitute any burger patty with Beyond, please continue leading the competition.
It is OK, but I miss the El Diablo burger.
Great food made to order and there is a firm gravel parking area behind for big rigs
Takes a long time to get your food and then it's not really even hot. The food is good though. I like their new $5 deals so I do go here every once in awhile. Seems like it's always the same though slow cook times and cold food. Their customer service is pretty good so that's a us as well.
Makes a better charbroiled burger than the local East Wenatchee Burger King.
The food is good, pretty normal for fast food. The location, is kind of bad though. The bathrooms were not well maintained, and smelled like someone tried to cover up the smell of marijuana with fabreze.
Good fast food. Fresh baked buns and biscuits are so good. Love the breakfast! Very clean, inside and out!
Good food, But the restaurant smells like an old restroom you find on the side of a highway.
Good place for a quick bite to eat
Good food. Prices ok
Long wait hamburger wasn't hot
I like the 2.99 avocado burgers.
There was a really long hair in my bacon biscuit! Pretty gross!
Ordered for dine in the food was hot & fresh. Very clean restaurant, couldn't believe the size.
Great service
Your website says you serve Hit Ham n Cheese but the East Wenatchee locations doesn't, false advertising. Also extremely overpriced. I won't be back.
I love you long time
good food, good service,very fast didn't even fill my soda before my order was out. Clean.
Dirty. Over cooked and over fried. Couldnt finish anything. Milkshake wasnt cold enough to stay, melted so fast. Water temperature in bathrooms was unbelievably hot. Spoke to onsite manager and was treated like I was being outrageous. In 40 years it was my first time ever complaining to management of any establishment, so I know I'm not a complainer. Toy area was nasty.
Good food better than mcdonalds!
The service is fast and friendly. Facilities are clean and kid friendly. The play place is fun for small children.
Good For fast food
Sometimes the breads a little stale but all in all it's okay
Good food nice options
Great atmosphere with friendly people to serve you.
Good food. Trailer parking next door.
The food is good and I like it, that's a given, it's hot, it tastes good, has quality, and the serving sizes are bad(although the milkshakes don't have much taste). The manager that was there when I was, I don't know his name, was extremely loud and disrespectful to his workers. His constant yelling stressed me out, and I'm not too fond of being asked a question by having "WHIPPED CREAM, LADIES?" yelled at my mom and myself across the room. My biggest issue is, as someone who has worked in food service myself, the fact that he was non-stop VERY LOUDLY degrading his workers and they were definitely upset. That's an uncomfortable situation to be in for them and myself.
This food is fine, there is no changing station in the men's room even though there is an area for kids to play. Just not dad friendly at all.
Food was as expected. My complaint is the cleanliness. The kid area has food and garbage all over the play area floor. I took my child to the restroom, and the men's stall had poop and pee all over the toilet and seat, and some degenerate actually wiped their poop on and around the toilet paper dispenser. Pretty bad that I had to clean the toilet myself so that my child could use it.
Try the veggie burger pretty good
Great service. Good food, not for what you pay though.
Good burger and strawberry milkshake
Real good!
Terrible. Food was cold. Pop machine not working right. The help didnt care.
Then food was good but this place could really use more people to work for them. The two people they had upfront did a pretty good job trying to keep up with walk-ins and drive-thru orders
Always good quality food worth the few extra minutes wait.
Excellent customer service. Very clean place and the food was great.
Its carls jr you know?! What do you expect. Food was fast but trash was overflowing. Kind of dirty and grimy in there but then again its not a steakhouse. Had some good deals on food. Id probably stick to the drive through here in the future.
Food was not good.
Great food good price awesome customer service
Love their western burger. Good service
Went there at 11:27 they said they closed it midnight. There was three people standing around and they could clearly see us at drive up menu. Rude service, I'll never go there again.
Enjoyed the meal, had been served. It was just the waiting thats all i had to work on. Other The most, i enjoyed it
Food is grossly overpriced and service is subpar. Go to Dusty's if you want a much higher quality burger.
Not the best fast food place in town. Fries and kids meals tasted, let's just say, not freshly made. They have a good variety on the menu but the actual food was not great.
The only 5 star Burger joint out of all the fast food places. High quality food and very friendly service. Youll always get what you pay for at Carl Jr.s
Excellent! Perfect for when you are headed out of town or not. They are fast & the food is excellent! Great parking & excellent service! Never had any issues here.
Good burgers
Forgot 1 burger and 1 kids star meal and food not to warm,burger soggy
Took awhile to get our food because they kept screwing up orders in front of us. Food was okay once we got it. The employees talking about washing their socks in the sink while in prison made for some interesting background noise
Most times the food is good but this particular store has you pull up and park. That wouldn't be an issue if they could remember who ordered what.
Good ppl
Great burgers decent price
Oh my god these burgers taste like Jesus on a bun please try one of these
Great food, great service, some of the friendliest employees in town. Always a kind word and a smile to go with my order, which is ALWAYS fresh and piping hot.
My first experience with Carl's Junior was in nineteen ninety eight when when the undertaker threw mankind off hеll in a cell, and plummeted sixteen feet through an announcer's table. I only really remember it because my mom liked extra salt but she accidentally got sugar. Sweet fries. Years later when Carl's Jr. moved to Washington State we elected to try them again and oh my, for fast food, they really are something. The super star with cheese is an amazing Burger. The original 6 dollar is nearly as great. The worst part might be the fries but they still have a great crisp and flavor. They have fry sauce too! This location has exceptional service when compared with their peers in the industry virtually all hours with some rare exceptions. As a fast food restaurant, the prices are decent as well providing large portions for a fair price. This is pinnacle fast food.
This is my sons favorite restaurant. I especially like the breakfast!
A little slow but great service and food!
The sliders were amazing
Thanks for a couple of burger boxs and hot dogs!!!!
Worst service and dirty restaurant. If you want a burger that was cooked and cold at the same time go here.
Great quick bite to go, fast,excellent customer service! Thanx ☺
Chicken tenders always hand dipped and freshly cooked—they are the bomb!
The food was great but service was a bit under speed then usual.
Took 2 hours to get a simple meal. Also card machine wasn't working. Awesome.
Very disapointed, got there late and they where more intrusted in getting closed than the quality of their food. My burger was precooked, old, and so dried out that it was inedible. Fries were the only thing good although I think they gave me a small when I ordered a med. I got a block away when I saw the mistake but they already locked the doors and wouldn't answer the phone. Won't be back again.
Extremely poor and rude service from LAZY employees who have no problems DISCRIMINATING against disabled customers that appear to be veterans or homeless. Stood at the counter for approximately 5 minutes without even an acknowledgement that I was even in the store and the dining area was DISGUSTING.....I finally left and went across the street to Jimmy John's where my $11.48 was worth some respect and EXCELLENT service!
Better than I expected
Food was fresh and so good. friendly staff
My favorite fast food burger place. Amazing burgers!!!
Bathrooms were the worst I have ever seen! Will never go back!
Marissa was fast and friendly. Beautiful personality....
We had the grill chicken sandwiches. They fell apart, and didn't taste good and were only warm. I don't recommend this restaurant.
Decent food. Service seemed slow but friendly.
Great burgers
I was up in Cheyenne Christmas shopping and we stopped here for a drink to keep with us while we were exploring the area. (I am from Denver) Anyway, when we got there I decided to use the restroom before we ordered, and I was surprised to see that you had to have an associate unlock it for you, and once you got inside I think maybe the sewer was backed up! The smell was terrible. My husband said the men's smelt bad and that the men's restroom was gross! The dining area was nice and the people working seemed nice. Overall, to eat it's probably good.. just don't use the bathrooms!
Great tasting food!
Food is okay (bit below par compared to other one), staff is polite but you may need to repeat your order a few times to get it right. The drive through is slightly mismanaged and you may need to pull up into a parking space to have someone walk out and deliver your food (instead of receiving it at the window).
Love it. Great service and great place to eat
If we have to eat fast food Carl's Jr. is thhe place to go
Pretty quick service . Great for short lunch.
Didn't eat here. Only two employees working waited for a while then just left.
Good lunch meal deal.
Always good.
Yumm! The gal who took it order amd brought or food out (worth a broken arm!) was sooo sweet and helpful!
It took nearly a half hour to get my food because they forgot about me. Aside from that, the grilled chicken was decent.
The staff is friendly, the food is fresh and delicious
Food was not served hot, son said the milkshake didn't taste right either.
Good food as fast food goes, clean, and good service.
I go there it downtown and I Alway there for cool and sit to buy me chocolate shake
I love this place. Things are made by hand, and their food tastes excellent
It's good food but can be some of the worst order taking I've experienced. It's either great customer service or awful.
Carl's Jr. Is somewhat of a treat. I've had it twice in 2018, and tried it once more on February 7th of 2019. It was around 830 pm, and we ordered their charbroiled burgers, the jalapeño and California one. They were actually pretty tasty, coming in at 3 dollars a pop. My issue with the burger, despite waiting about 10 minutes before biting into them, is that the burgers were Luke-warm, at best. The cheese wasn't melted, and it threw off the flavor of the burger. Not sure if it was a one-time occurrence, but I hope that they heat up the cheese some more, as well as the beef patty.
I love eating there and the super star is bomb. Bomb also means ita good or cool you know
Excellent chicken strips ,will get again ,real chicken
I like it.
The waffle Fry's are the beez nezz. Could'nt finish my burger and the service was really slow.
Great breakfast options before work. 2 breakfast sandwiches for $4.00
Good food.
Carl's is always a good place for a quick bite to eat
Good food and clean dining area.
Good prices on the value items. The drive-thru fee are excellent and the food is hot and relatively in shape.
Love their five dollar meals
Clean easy access, and the crew is fantastic, enthusiastic. Small town service in fast food, try the next burger it's vegan friendly and tastes amazing. They have an indoor play area for the kids that is separated from the main dining room for that much needed break from the car.
Had the beyond burger, not bad
The $5 deal was good, not great.
Ordered 2 combos and a kid meal took 25 minutes also went to go use the restroom and you had to have a pass code very ghetto I will not go back again
I love floot donuts
I am usually always happy with Carl's Jr on Lincolnway.
Chicken strips are awesome
The biscuits, chicken fingers and sweet tea rock!
Took the bait and got their BBQ bacon burger.. not very good.. dry.. thinking they had them pre-done because they were pushing them. Won't do that again
Good food, fast service and big sandwichs, plus coupons with great deals.
I got there at closing so they were a little bit in a rush to get done to go home. My fries were great they had to cook them fresh but the burger was well, we'll done and to tough for me to eat. They must cook some a head of time so they can clean and hope they don't have to cook anymore. Been wanting one for a week after hearing about them on the radio but very disappointed
The chicken tenders that I had where tough
Tried them out 2x in a few days to see how they were. They were respectful and polite to us. We got exactly what we ordered. Food was hot and fresh. Supervisor was going around asking folks how their experience was in between helping front end run smoothly. We will go back again for sure.
It was delicious. Service was relatively quick. The only issue was that they didnt have any medium lids or any large cups. That's why it didnt get a 5 star. Overall on a score out of 100, I would give it a 86.
Please stop giving people cold food. The burger patties are cold majority of times I've been. This is has to be the worst Carl's Jr.
Food was good
Food was good. Service was ok. The only issue I had was the locked restrooms. Guess they have issues with non paying customers. Bums and vagrants most likely. Seems to be an issue around here. Oh well.
I think that for a fast food burger restaurant it is better than most.
Their service was terrible. The people at the window and on the order speaker were rude. They were snappy and told us they didn’t provide a service they obviously do.
Terrible. They've gotten my order wrong every single time, and no one has ever responded to my complaints. Waste of time and money.
NO KETCHUP AND THE FRIES ARE ..... COLD! I wont be eating here again!
Always Fresh! and good customer service
The food was good but got my order wrong but 4 stars
First time here, food was good. Ordered the Super Bacon burger, no bacon!!! Someone forgot about the whole bacon thing, not the best first impression.
If I eat a burger, it's probably Carl's. Look, it's fast food, not gourmet fine dining, but the meat is cooked well, not over-cooked, there is plenty of sauce already ON the burger, not in stupid little packets, the fries are hot and tasty, and the choc shake is an enjoyable way to indulge. Plus, important to me, the grass-fed patty is available for whatever burger you choose. There IS life without pink slime!
Ordered food in drive thru sat for 20 mins after paying. To get what looked to be the right food to get home and find out it's just patty's on bun. Terrible staff and attitude!
Good Burgers and chicken, a step above typical fast food. I would like a more lively atmosphere though.
Usually pretty good place to go good service and very good hamburgers. What is the better fast food chains out there. but expensive.
The wife enjoys there Breakfast Bowl
Sloooooooow service. Dirty eating space.
Good food
That place needs some serious help consistently getting the ordered wrong you get no stars
It was good and they give us more then we order
Baby changing station only available in ladies restroom.
A notch above average tasting fast food. Greasy, but perfect if you want a quick greasy burger. Prices are in line with other chains: sub-$10 meals with budget options scattered around. Reasonably large play structure separated from the main restaurant with a small amount of tables and chairs for parents keeps the noise levels out of the main seating area. Great place for kids to work out the wiggles during a road trip. Staff is always friendly and accommodating.
Good food fast service.
Not worth the price. Had to be escorted to the restroom.
Got the Western Burger & it was great!! Food was fast & hot!!
I’ve been going here for several mornings for breakfast and the service has gotten slower and slower. It’s supposed to be a fast food place and I had to wait 13 min in the drive thru for my food. Will continue going because great food but hopefully they can speed up with serving time
Meh fast food stomach no like. Drive through.
Eh it could have better food their stuff could have more flavor
I felt very disrespected, the first time I walked in a lady took my order she was being very rude pushy and was in a hurry even tho the place was empty. I let it go but on my way back from the place I was visiting we stoped their in the drive through and it was the same lady. They took our order wrong and when we confirmed the order she was give me a lot of attitude and telling me she “Hurd what I said” if you Hurd What I said then you would of got it right? I read her tag and she was the manager.. I mean how disrespectful if you choose to work at a place where your supposed to socialize then choose to be nice and a little more greatful. Never eating their agin.
Tried Carls Jr. For the first time in California a few years back and thought it was horrid. So when it came to town I figured I'd give it one more try. Was even more disappointed. Hard buns and super chewy meat. Had to throw my food away. Even my drink tasted funny. Today my bf showed up with a salad from there. I knew it was from there the moment I took a bite
The best low carbs burgers.
Not the best one I've visited but still a good burger.
Tables and baby seat were filthy. Register person was polite.
I would not advise eating at this location in Cheyenne. The bathroom is used by the homeless which contributes to urine on the floor I spotted the few times I haved visited- I also observed dirty tables and an overall unsanitary environment. The food taste fine but I can't get over the restrooms and how people making your food are transfering that to the food prep- back of the house area.Until they upgrade their restrooms,stay away.
Amazing food and service.
Just got back from Carl's junior in I asked for a Western bacon cheeseburger with extra barbecue sauce And onion rings And they made the most best damn hamburger I've ever had!!! Cudos to whoever is working tonight.
Horrible experience if I could give 0stars I would management is the worst !!!!! When I went thru the drive thru I was sitting for 20 mins and no one ever came to come get my money they took my order but not my money so I left after 25 mins of waiting I do not recommend this place to work it eat but that’s just my two cents. My daughter also worked here and had a horrible experience with management
Lots of sauce on the burger and the fries were the boom
It is pretty good for fast food
Consistent food with efficient, kind workers. No attitude!
Better than the other fast food burger joints
Always like the double western cheeseburger. Consistently good. This location was grossly understaffed and the restaurant was a mess. Surprising, as most are very clean.
Best service you can expect at a fast food restaurant.
Good service. Nothing special jalapeno burgers!
They have great service and great food
Good food for the value.. sadly no veggie options
Had the impossible burger - GREAT TASTE! Good, fast and accurate service. Will definitely go back.
Food was good and services was not too slow... I am sure would be faster if wife did not order waffle fries
My son said it tasted like sad McDonald's
Wasn't to crowded and prices were reasonable. Employes were nice place was clean
They had fast service but they did not put bacon on my burger and that made me mad
The food is decent but my experiance was ruuned by the attitude of the work staff. The staff seamed to be over worked and unenthusiastic to everything.
Burger was fine, but the person taking our order didn't seem like they were familiar with the menu.
My wife was able to oder a no carb burger and she loved it!
An amazing place to eat
The customer service was friendly and efficient, and they were also very accommodating about subbing a chicken filet in for a hamburger patty. However, the watery diet Dr. Pepper and the fact that they no longer offer side salads left me less than impressed.
First off its Carl's Jr. Their burgers are pretty good (for me ) 98% of the time. When I have an extra $18 to blow on a great fast food burger and Crisscut fries, maybe some poppers of some sort for only myself...I'm goin to Ole CJ'S Everytime. I just wish (but secretly glad otherwise I'd be heavier haha) it was in Wenatchee.
Love Carl's. I went about 10:45 pm while passing through town. I ordered my go to chicken club. About 5 miles out if town I took a bite and realized chicken was not cooked all the way. Tossed out!
Very good food! Very clean and nice cashier girl! We had the little blonde girl and she was very kind and gave good vibes. They got our food to us very quick!
Once my order was corrected, it was delicious! Star deduction for giving me the wrong fries and while I was waiting for the fry fix I checked my cheeseburger and it was lacking cheese.
Very nice people. Hamburger barely warm bun inspired, lettuce completely white, cheap pickle, slightly soggy and absolutely no taste except for the hot house tomatoes. And this was the black Angus. Large fry for 2.99 was same size as McDonald's small fry. Their package is very thin when opened. Not worth the value.
Steve gave us awesome customer service above and beyond what I've experienced in a fast food setting. I ate at Carl's Jr in Sunnyside on Saturday and the girl delivering our order threw the tray on the table and walked off without a word. Steve was polite, courteous and had a big smile. He even asked if we wanted any sauces then happily brought them to us. We observed Steve constantly cleaning while taking drive through orders never missing a beat! We will definitely come back to the Ellensburg store!
Just got home to a burger covered In mayonnaise the burger was literally almost half mayonnaise. There was splattered mayonnaise all over the inside of the burger and on both sides of the lettuce. The drink tasted like it was more than half water disgusting the night crew must really hate there jobs to make food like this seems purposely hateful towards customers I went threw there drive threw and got this aound 7:45-8:00pm 11/1/18 hope there manager actually does something about this apparantly it’s been happening more than once to other people these past few days.
Wow. The food here is great and it is very clean. The service is very kind as well.
The guacamole burgers here are always very tasty and customer service never takes too long to deliver you your food.
They have some of the best burgers you've ever tasted little known gem
Great food and great service
One of the best spots to eat in Wenatchee.
We had order the big chicken sandwich. When we got it the chicken was overcooked and hard and it was a very thin piece of chicken fillet.The tomatoe was the size of a fifty cent piece.For something that big it could have a bigger tomatoe or two that covers the bun.We always have to look for a clean table.
Great food, great service. And they deliver the food to your table when it's ready. 2 thumbs up! :-)
Very disappointed. The sign said 2.99 and they charged us 7.19 for 2 burgers BEFORE tax. Then they made us wait 10 minutes before anyone would even help us. They were so slow the people in front of us left and we wish we would have followed them out. Would not recommend
Normally 5 stars.. Not tonight! Going go take a break.
Pretty good biscuits and gravy, needs more sausage
Big fan of Carl's, good food that you get quickly. Little more than the regulars, but they have deals too.
Juicy big burgers with slices if tomato and onion. Good fries and the peach lemonade was thirst quenching. My husband and I will surely go back. Great box meals for 5$
The owner is a very friendly man. Resturant is super clean and little known fact is you can low carb ur meal with a Lettuce wrap. Charbroiled chicken is excellent
They serve the impossible burger which is amazing!
Ellensburg Carl jr deserves a 5 star rating! Good food great service from Jordan and Antonio!
The staff was absolutely horrible they messed up our order badly and the milkshakes we had were way too runny
Good service
Good food my order was right
Decent food, fries were pretty crispy. Kids like the star shaped chicken nuggets ("twinkle chicken"). It's one of the only places in the area with a play area. It's a pretty good one, too, and the toddler area is actually fun for toddlers.
Carl's is always good
I walk into the lobby around 8:15am. No employee in sight. No other customers in the lobby. No cars in the drive thru. I stand there for five minutes waiting. The only reason they noticed me was because the drive thru bell rang, then I'm told they will be with me in a minute. After my order was taken which was just two sausage egg and cheese biscuits of which they forgot the cheese. I waited eight more minutes for them to get me my order and in that time they had helped two customers in the drive thru.
So hit and miss. They need to toss old patties and fries. No one wants to eat that.
I have been so sick the last two days since eating here . I would not recommend .Not cleanly at all
If i could give less stars i would...drive thru, nobody in front of me, asked to pull foreword, waited for like 15 minutes before i got my food, i had somewhere to be, this is the reason fast food workers shouldn’t get paid more than minimum wage, cause they are slow and can’t handle simple tasks like make burger cook fries
$5 all Star meal is the most insanely and delicious deal going in fast food right now. Good call, Carl!
Great chicken strips May 9.
If I could leave a negative star review I would. I went there and ordered through the drive thru and received a rude attitude while asking questions about the menu, called to complain and it so happens that the person that I got the rude attitude from was the manager.
It was a little crowded but that's understandable. As always, that good was good! I tried the California Classic and I love it. Great price too. I spent $5 for my whole meal.
Best food!!!! Really turned the place around
On a trip to NOLA for New Year's, stopped for a burrito, Steve was super pleasant early in the early hours! Thanks Steve!
I prefer Hardee's but this tastes similar enough.
I had to try their beyond burger..
Clean, good services
Disgusting! Place was dirty! Floor was sticky!' Food was cold. Order was wrong. Onion rings tasted old! Will never go back! Don't waste your money!!'
BAD MANGER IN MORNING.
Like their Beyond Meat burger.
Mmmmm
After eating here I got very sick and so did my significant other.
Better quality and portions than most fast food establishments, while being too close in price to authentic mom and pop burger joints to be great. A good option for fast drive through fast food, but those with 20 minutes on their hands can do a lot better.
Food is ok as far as fast food goes, staff could be a little more friendly...
Filthy establishment! Also, you needed a numerical passcode to get into the bathroom, which is fine, but some random kept walking around asking every Tom, Dick and Harry inside and outside the building if they wanted the number. So I'm not sure what the purpose of even having one is. Food was subpar.
Great food a little on the expensive side
Food was decent. Cashier helpful. Restrooms not very good, although not really nasty or anything.
Its and ok place to eat
Had a great teriyaki burger
Amazing vegetarian burger easily made vegan
It was ok the Mexican in the back is awesome but the supervisor was immature and loud through the whole place
Also a stop when we travel through Ellensburg. Kids love the playground and I enjoy their food!
Had a busy day today. So we stopped by Carl’s Jr. Must say I am very disappointed. Hamburger meat was dry and burnt and very hard. Like if it’s been sitting in the burner for hours!
Was totally awesome
Worst Carl's Jr I ever had. Had to spit it out...
Extremely rude service and cold food
Fadt. Clean. Yummy
Love the food and the prices but unless a Supervisor is running the window they are a little slow.
Love their burgers. Their a big size and good and not a bad price for what you get
First time going there. It was very pleasant and would recommend it a lot.
This city needed a new fast food type place and couldn't be more happy with Carl's jr.irs getting expensive to eat out especially fast-food and usually not worth the price but I gotta say Carl's Jr is definitely worth the price.all this talk about Carl's Jr has made me hungry .I'm off to Carl's Jr for their Western burger .
Always a great selection for everyone!
Best breakfast, 2 for $4 mix or match, I get the sausage, egg, chze biscuits. And only $4.32 out the door. Hope it lasts forever!
I stopped by Carl's Junior in Ellensburg, WA, for lunch. I noticed that the building was larger than other Carl's Junior places I've stopped at. Closer inspection revealed they had a children's play area similar to that found at many McDonalds in the 1990s. I didn't see any children playing there. I ordered the spicy chicken and the “big” hamburger. They always have some new fancy (hard to eat neatly) menu items that I ignore. The service was fast and the staff was polite. Another customer was friendly. Carl's food is usually somewhat better quality than other fast food chains, and this one was typical. The fries were hot and good. The burger was fresh and tasty. This business was barefoot friendly
Horrible manager. Had driven for 2 hours, my driver asked to use the bathroom because he has to get right back on the road and as he got back in his car the fat manager lady yelled at him to never come back. I was pretty upset so I tried to call and speak to the manager,she got smart mouthy I asked her not to smart off and hear my issue she hung up and will not answer my number at all. I called corporate and they were suprise not only about her attitude but the condition of the bathrooms was so poor I lost my appetite. Had $20 in my hand ready to buy my crew some lunch and this is how the staff acts. Never again will I step foot in this grimey place.
Friendly and helpful cashier but the place needs more cleaning
Like their lunch specials
As fast food burgers go, Carls j.r. is always lit
Every time we eat at Carl's we receive great food and service with on exception.....chicken strips...they are always dry and over cooked.
Fast service but no wifi
Expensive,$ 25.00, way to much. For 2 people. D'Lish in Spokane $ 18.00 for same meal and better.
I love the coupons that I can get in my mailbox. And Carl's Jr. Does have a lot of great Berger's to choose from.
Great
Went through the drive-thru, everything on the drive-through and seem to be fine. Food was good, never ate at one of these before though.
Convenient and quick spot to stop friendly fast service hot food and an easy way to get back into traffic
Service is very fast
Love the guacamole bacon burger!! Jalapeno poppers are great too!
Love the Beyond burger, but this one was a bit burned but still good and food was nice and hot, fresh from the pan.
I wish there french fries were better
Very friendly staff
Love that they have Beyond Burgers now!
Dissatisfied with the appearance and taste. Haven't bought food from this chain in years, a d probably never will again
Bathrooms need work. Toilet seat hanging off, water shooting out of one when you flush.
My favorite
Clean,great variety,wonderful food.
Good burgers
Cold food, rude counter staff, faulty fountain dispenser
Food is great! Fast service as well!
Thanks for the free beyond star burger!!! As always very courteous staff!
I always order the super star and so I love it
Food was great
The food was fresh and the staff was somewhat friendly.
I would like to give this place more stars but, unfortunately, the surrounding area detracts from the overall experience, even though the city could do a lot more to help improve the area. The food is about average but Carl’s Jr. is still good food at an average. Sometimes the staff is a little unprofessional but hey, it’s fast food, right? I think that if this location made a proper effort that it could greatly improve.
Very good.
If you are okay with risking getting sick to eat their delicious burgers, than this place is for you.
Took forever to get the order and both sandwiches were not made as asked and when we approached them about it they got huffy about the no cheese request. Got a refund and will never return.
Can you ever get a order right?
Foods alright, but paying almost $11 for a medium combo?
Exactly what you would expect, fast service and good food.
Great food
I went here last night. I got to the drive thru speaker and the person working let me know they would be with me momentarily. I said ok. Well I sat there and sat there and sat there.....ten minutes later I call the store and I'm like um you guys forgot about me. I was less than pleased. I would have left but you know my heart was set on food from Carl's jr.. so I ordered my stuff and i was like.ok maybe they will give me my dessert for free. 10% off of a more than 18$ total. 10%. Guess it's better than a poke in the eye. Not cool to just be forgotten. Thumbs down.
Gone down hill as far as quality#!
This place is great! It has a good play place which actually seems clean! The food is good and the employee's are so great!!
Ordered a breakfast sandwich after reading previous reviews on Facebook that were poor. My sandwich was very good and the biscuits and gravy as well. Service was excellent, time from order to leaving with my food was maybe 7 minutes. Great job Carl's Jr.
Still don't like their fries. Big Carl just ok. Only ones there at dinner time.
Our order was obviously wauting under a heat lamp. Order apoearedvwithin 1 minute. Fries were barely warm and very crisp. Both our burgers were cold.
Food was hot. Be ready ask for a code to use the restroom.
Wow what a great atmosphere. The tall manager man is awesome. He has such a jubilant personality. It was a joy to hear him at work. Great food too.
Good food and fast service
Food is pretty good. Can be a little long of a wait if they are busy, and short staffed.
Forgot napkins in the bag. Looked vacant
Service good, however the womens bathroom did not meet my expectations. I feel that it could be much cleaner.
We had the happy hour sliders and they were pretty good.
Service was quick and easy. Pleasant customer service
Order arrived quickly, just as we ordered, very good
Best biscuits in town.
Food was good, but long wait. I was the only one in the drive thru when I pulled up, yet it took about two minutes to be greeted and at least another ten to get my food.
Im so sad with how this place has been lately. This used to be my favorite convenient fast food place in town for a good burger until my recent experiences. Just today I order a 5$ meal deal though the drive through and the employee barely talked to me. The total wasn't even 5$ it ended up being 9$ with large order.Which was fine i just wanted a quick bite and leave but to my surprise I had to wait 15 minutes for my food when there was NO cars or people at the restaurant. After waiting so long i went inside where they had my food just sitting. Aside the slow and poor service my burger and fries were cold. Ever since they got rid of the all natural burger, the burgers here taste similar to a McDonald's burger. For the time and money I spent here, i would much rather take my bussiness to McDonalds or Wendy's.
Never been to a Carl's before and it was disappointing. The food came quick but cold and the other onion rings tasted like they were coated with some fine material that tasted "dusty ". The young lady tried to make it right but her efforts fell short. She was friendly but couldn't make it work.
I went to buy the 2pm - 5pm double slider special which was suppose to be $1 at that time. However, the worker charged me $1 for the single slider, after explaining him what special i want. The part i did not get was that the special flyer was right at the counter when i was explaining him. I would not recommend this store to anyone, and the sandwich is really small just a hint.
This was probably the worst service I have ever experienced. The people working the drive-through window were so incredibly rude, even after they forgot two separate parts of our order. On one occasion, it was a guy who yelled at my girlfriend because her card wouldn't work. The very next time we went, we spent FORTY DOLLARS for 3 people to eat and were treated like trash by the brunette girl whe works the drive-through. Also, all of our burgers were fried to a crisp and the best thing about the meal were the ketchup packets. Thanks Heinz 41. We will not be back.
My drive threw rep was amazing. They couldn't make my food so instead of coming to me with an empty apology and a blank stare while I try desperately try to recall the menue he immediately offered me a refund and suggested the next closest replacement.
Haven't eaten at a Carl's since the last time I past through Ellensberg. Was a staple of my young adult menu, dripping fatty goodness the whole time. Not many in Washington so had to stop in - a treat for the road to Spokane. It was as good as I remembered, so not bad. A good cheat food. Never going to be 5 stars, but close as you can get and not be Ranch Burger or even In and Out.
Fast friendly and tasty. This location has poor reviews on yelp, but the 2 times I've eaten here, i was very satisfied. 4 stars instead of 5 because it's still fast food.
great food and prices for a fast dinner served with great customer service!
Great burgers - friendly staff. Just good people.
Good place to get your fat salt and sugar that goes for food in America
They can never get my order right.
I ate the guacamole thick burger. Let me tell ya that thing was thick. That bacon was thick as well. Lastly that guacamole was layed on thick as well! Definitely will be eating it again. Carls jr is the best!
The food waa fantastic. I travel a lot always love Carl's Jr but this one makes all others look bad on quality of food. however there was a lack of decent customer service. I was told I could only get my food to go because they closed in an hour.
Awkward parking in back. Far to walk to the entrance.
Great service, fast. Clean place. Sammich was great.
Big burgers for a smaller price! Definitely some competition for other fast food restaurants in town! The meat is seasoned well and grilled to perfection! 11/10
Great employees, fairly fast. Great at cooking to order burgers.
Completely dead there was one vehicle in front of me and they had forgotten half our order. I would understand if it was busy but when it’s completely empty?? More upset at the fact that I had to drive all the way back to get the rest of the food.
Not busy at all.... Might be the prices.
Good for a quick bite to eat.
They really have cleaned the place up the last couple weeks, the new manager there, Mike, really is making a difference!!!!
The Best Food so far from a fast food joint
Always have good service. Even though they were trying to close, they let us in to order and were kind and polite about it. Thank you.
So originally I didn't have a problem with this place until I decide to make a late night visit around midnight when they all said that they close at 2 in the morning as soon as I pulled up to the drive-thru the girl at the window said sorry we're closed and I asked her what time do you guys close and she didn't respond she even saw me through the window so far I don't have a phone with the food but the workers need discipline
Good, quick service and a wonderful waitperson at the window. Thank you!
Fast and good
Tasted like chemicals. The burger was so dry I had to feed it to my dogs. It had "onion rings" they must have been premade from a factory because they were so hard I couldn't even break them with my hands. Could get a lot better food elsewhere for how much I paid
Lots of food for the price. Not very fast but always very friendly and clean. Food okay for what it is.
Good food, great help, clean
Awesome and delish
The burgers were as described, the milkshakes were not thick, more like partially frozen chocolate milk.
Mediocre food. Way to sloppy
The wait is a little longer than usual and the food was ok.
Service was okay. Store was clean. Traveled 750 miles, and when we got there at 10:45 wanted to order some chicken tenders. They said they couldn't start them until 11. Not sure why. Therefore, all I got was french fries. I love Carl's jr., but I don't see what the big deal about three orders of nuggets being so difficult.
It sucked and the waiter had a very bad adatude
Ok fast food
Kind staff quick service can be busy at times
Food is never hot.
Good coffee! Good atmosphere!
Really good customer service and good food as always
I wish I could say " I stopped in too try the New Carls Jr Beyond Beef Classic Star Veggie Burger and I loved it!!" Sadly, my experience was anything but Amazing. Let iT be noted.... I was fine with having too go get Cash when I arrived and was told promptly that all credit/debit/Virtual Pay Services were unavailable My Girl and I were so excited too try this Burger we went and got cash, AND returned promptly. but after waiting 30 minutes för our order the smile on my girlfriends face, turned too disappointment, especially considering we dropped 25.00 för 2 Meals. When I asked the employee what happened he was clearly löst. I had too demand the items be re-made, which was a struggle Ending in a request för a total refund. It seems one of our Bürgers was given Away too a couple who came in after us, AND the remainder of the order was Never Made. while the Manager was giving me my refund the couple Returns screaming about being given a Raw burger.... this part was actually quite funny because the manager could only put his head in his hands turn around and look at its 2 employees and asked if they were trying to kill him what they didn't realize is that they hadn't provided this customer with a raw Burger but that the beyond meat veggie burgers do not actually Brown so they always remain pink in the middle I did inform these guys before I left that was the case and that they have not tried to kill anybody but that was actually pretty funny after that the manager promptly refunded us give us full meals and extra veggie burger and believe it or not they actually tasted really good I was quite proud of his response to my request without any argument he did what was necessary and I would actually compliment him on his service but due to the fact that we had so many problems after being so excited to go try this meal at an establishment that we formally could not eat at I just can't find it within myself to give them a 5-star review due to the service and the apologetic nature of the individuals working behind the counter that afternoon I felt that I couldn't give them a completely bad review and instead would suggest a pat on the back Good job guys kinda.....
The food and service was amazing and I had a good time
Just wasn't for me..didn't like the
Love Carl's Jr. We don't have one in Montana so when we get a chance we always stop.
Burgers were extremely greasy Fries were very salty Have to have a code to use the restroom If a person is sick, they have to wait for someone to get them in with a code!
Service was so bad I almost left without my food.
It's a solid fast food chain, the staff is very friendly, food tastes a lot better than burger king
Very slow service. Three meals of chicken tenders and they were all burnt like somebody forgot them under a heat lamp!
Super friendly, fast service, Its the best burger in town!!!
The bathrooms are filthy. I've never been in a bathroom that bad. I've used public bathrooms that are cleaner. The food was good.
People were very friendly that's why I gave it three stars but the food was pretty bad. Very dry hamburgers.
Great food, even better service. The young lady in training was working very hard to help us and apologized profusely. This kitchen has never let us down. Don’t pass them up.
Only gave 3 stars due the the price.
Best fast food burger around these parts.
Carl's Jr in Ellensburg Washington is a good place, they got good food, good service, and the staff are friendly. So, if you happen by, I'd recommend stopping in and having a bite to eat.
Good place to grab a snack
Good food, very consistent
Had a chicken bbq sandwich and mocha shake. The sandwhich was delicious! Very tasty! The mocha shake was to sweet for me, but my granddaughter liked it. They brought the food to our table in a timely and friendly manner. The cashier was very polite. Did not pressure or try to hurry us, as this was the first time in a Carl's Jr. Not used to menu. We will be back.
Crispy chicken sandwich all burn tastes like old oil nasty food never ever going again
Great service and food! Love their waffle fries. They didn't give me a hard time to get hamburgers cut in half and sauce on the side! My niece loved the star nuggets too
Food was good but kind of cool. Not hot.
Not a place I would usually stop, but it is only 30 seconds from the main drag where all the other fast food is and they were slammed with buses, full kids. The ladies were friendly, the service was fast and the fried zucchini was amazing... I was pleasantly surprised!
It's just fast food, what can I expect? The employees were polite, for the most part. They tell you to take the little number tent and put it on your table then scream your number rather than bringing the tray over.
Good service fast drive thru good food.
I love me a famous star meal yummy!
A great play area for the kids. The best fast food in town.
Not bad. It's a Hardees basically.
Love the fires
Burgers are good, chicken just ok.
The food at this location is disgusting, the floats are a prime example. They keep them in the freezer so by the time you get them the ice cream is hard as a rock and stuck to the bottom, and the soda is completely flat. I don’t know how old it was, but when the ice cream started to melt it just got gooey like snot. There was also a bunch of ice stuck to the cup. When I called to tell them the woman replied “okay”, didn’t even apologize. If I could give 0 stars I would. I’ve never had a bad Carl’s Jr. experience before this place and it’s usually my go-to fast food, the workers are idiots.
So glad Yakima finally got a Carl's Jr. Excellent burgers. Yakima seems to stay a couple of decades behind the times, welcome Carl's!
Very friendly manager here to ensure everyone has a good experience there. The playground is a bit too dark and sticky, otherwise fantastic food and setup.
I love the food. What you see is what you get.
Love the food
That place needs some extra cleaning and for it to be maintained. Floor looks gross and tables and around windows are dusty. Smells, and all around dirty. Makes you wonder how the kitchen are is. Also people hanging around outside always look suspicious. Definitely not a family friendly fast food place.
It's great they do low carb Burger s
I like Carl's Jr this one sucketh
Great food great prices what more can you say
Try the fruit loop doughnuts!
Terrible parking
Cooked while you wait
Tucked away on the farther end of the Ellensburg drive-thru area, Carl's jr. is probably one of my favorite ones to go to. The food, of course, is your typical Carl's Jr. stuff, but it's also a typically clean facility with staff that is friendly and quick.
The food was good and fresh too.
Food was exceptionally good. Crew was great.
Well the services it was ok because the was only two people and is not enough works
I really like Carl's Junior but sometimes this place is at 5 and sometimes as a two or three depending on who's working and who's cooking I don't know what the difference is sometimes I leave and say gee I'm glad it came and sometimes that leave us a Jack In The Box but overall better than it is bad I will be going back again for the good times
Very good burgers. Even though I don't like beef!
Burger was okay but disappointed
Quick and great Breakfast Sandwich"s
Good food and friendly staff. Clean eating areas and playground to boot
Love their speciality burgers!
Very slow service and always out of fry sauce. Out of criss cut fries today. Usually they are much quicker.
I like the burgers here and they often have coupons to help stretch my money.
Quality grease feed