You have the information of people like you who are consuming the products of THE PATRON Mexican Restaurant (Restaurant) near to the state of Virginia.
Nowadays this business gets a score of 4.1 stars out of 5 and this rating was based on 740 reviews.
As you can see it reaches an reviews average is really positive, and it is founded on a very high number of scores, so we may conclude that the assessment is very credible. If there are many people who bothered to evaluate when they've done well, is that it works.
You know that we don't usually stop to put reviews when these are good and we usually do it only if we've had a problem or issue...
This Restaurant belongs to the category of Mexican restaurant.
My family loves this place. Good service, good food, food is always fresh and fast! Friendly waiters. We witnessed a waitress walk over to a table that had a fussy toddler. She picked up the little girl, started dancing and singing to her and took her to the front for candy while the parents enjoyed a few minutes of a quiet lunch. Absolutely love this place!!
The service was horrible. They rushed us because they were getting ready to close. They forgot 2 of the items we ordered and when we asked about them the lady said “oh we are sorry they burned it, did you want me to pack it to go?” If we hadn’t asked about it then she wouldn't have even been proactive about telling us. The manager rushed us from the moment we walked in. The food wasn’t that good and to top it off the service was bad. I don’t recommend this place to anyone. There are plenty of other places around which offer great food and great service!
Place was pretty cool. Great margaritas
Awesome !! Food, service, everything. I highly recommend this establishment.
Wonderful time. Service professional. Comfortable environment
My husband love this place
Decent place to eat, but 3 stars is the best i can do
Typical Mexican food, good. Service was good too
The food is good but not very friendly this is why I gave them 4 instead of 5 stars.
Not good ordered fajitas. The meat was in tiny pieces dry and tough. No cheese on the plate to put on them .A tiny drop of sour cream. Waitress was not pleasant!!
My family loves this place. Good service, good food, food is always fresh and fast! Friendly waiters. We witnessed a waitress walk over to a table that had a fussy toddler. She picked up the little girl, started dancing and singing to her and took her to the front for candy while the parents enjoyed a few minutes of a quiet lunch. Absolutely love this place!!
A very Americanized ‘Mexican’ restaurant with low quality food. Terrible decor, terrible food. Save yourself the trip.
Great food and good service
I enjoyed my meal, I also had the ceviche as well. The ceviche was pretty good, I wished it had a greater lime kick to it, but overall I would definitely order again! I also had chicken with fajita veggies, and light queso. Overall, I enjoyed my meal and would return again.
Waiter was in a rush with EVERYTHING... the entire time there. Food was ok. I won't make a return visit!!
We LOVE the Patron... the Food is AWESOME.. the people are so nice and friendly.. we can't wait to go again...
Great food great service
Great food and great customer service
Clean restaurant, quick service and great tasting hot food.
Bewn to this restaurant several times. Love the staff, food and drinks. Feels so good and like home when I'm there.
Good Food, Confortable ambience, Wondeful staff and no room for complaint.
Bar staff wasn't very knowledgeable or friendly. I'm not judging, tho the service should have been better. Maybe a better experience next visit.
Service was a little shakey. Food was ok but nothing to brag about. Drinks were really strong We decided to go here instead of mexicos to try something different. I think I'll just stick with mexicos.
Love this place! We feed the homeless downtown Richmond and they make the Tacos for us and do a awesome job!
The service was horrible. They rushed us because they were getting ready to close. They forgot 2 of the items we ordered and when we asked about them the lady said “oh we are sorry they burned it, did you want me to pack it to go?” If we hadn’t asked about it then she wouldn't have even been proactive about telling us. The manager rushed us from the moment we walked in. The food wasn’t that good and to top it off the service was bad. I don’t recommend this place to anyone. There are plenty of other places around which offer great food and great service!
Good food. Clean, good presentation. Unique atmosphere compared to some Mexican restaurants
Evening out with some coworkers. We went during Happy Hour, but I really wanted some good Mexican food. I was really impressed. The food was delicious, and the service was good.
Had lunch with a friend it was good as it always is.
There was a communication problem between me and the waitress, I like the restaurant and the food. I would definitely come back again.
Great food, great pricing and nice bar
This place has real Mexican food, awesome margaritas, and a staff that knows their tequila. Always a pleasure.
It was really packed so my food service was slow but other than that it was great...will definitely be going back
The food is always good they're specially their grilled shrimp and bacon wrapped shrimp
Not a good experience they are charging 18% gratuity if your party spends $100 or more. We dined with 4 people and were automatically charged the 18% per person! RIDICULOUS. Will not return!!
The Patron is clean and the service is fine but the food is atrocious! I sent one late back for tasting terrible and the replacement was ICE COLD! Ironically, the server still told me to "be careful, plate is hot." I've had warmer salad plates!
Good food, service and their Sangarias are delicious.
Good customer service and food. We were in a very large group and the food delivery and checks were a little disorganized. Everyone enjoyed all the food (except the queso). Would return!
The margaritas is the only reason I give it 3 stars. The chips are meh, and the food is forgettable
It woouldn't be my first choose next time i travel here. Food had zero tadte other then the nasty after taste that it left in my mouth. I had the the Hawaiian fajitas everything tastes like it came out of a can nothing fresh even the free chips had no taste. Maybr i order the wrong dish but i don't plan to go back and try another one for sure
Atmosphere is great. The food is always prepared efficiently and the staff is friendly.
I wish I was able to give this place a ten star rating. I was a little nervous after reading the reviews. But it was close to the hotel, and I did not want to fight the traffic. So I took my chances. I was pleasantly surprised with how amazing the food was. Was a little more expensive than I really wanted to pay, but that is my own fault. Probably some of the best Mexican food I have ever had. Great job guys! Great service, great food, and amazing atmosphere! Highly recommend
We had a large group, they handled us decently. The servers forgot a few peoples food. The drink refills came once, (upon request) it was a rainy Sunday night, kind of slow so more prompt service would have been nice
The quesadilla I had today was really really soggy
The Patron is a clean restaurant with good food and reasonable prices. I usually stop here if I am in the area and looking to go to a restaurant that I know will not disappoint me. The service is usually fast, the interior of the restaurant is nice, and the quality and portioning of the food is better than a good number of Mexican restaurants to which I have been.
Good service. Food came out pretty quick. It was good.
Fun atmosphere, food, staff too.
Great food good service
Amazing food, and awesome atmosphere. Very affordable.
Great food, service, portions and prices.
Exceptional customer service and good food
The best nachos I've ever had. White salsa??? Yes please! Margaritas are on point!
I wish I was able to give this place a ten star rating. I was a little nervous after reading the reviews. But it was close to the hotel, and I did not want to fight the traffic. So I took my chances. I was pleasantly surprised with how amazing the food was. Was a little more expensive than I really wanted to pay, but that is my own fault. Probably some of the best Mexican food I have ever had. Great job guys! Great service, great food, and amazing atmosphere! Highly recommend
Convenient location to travelers staying near the airport that want a step (or two) above one of the local Waffle Houses. Typical Americanized Mexican fair; the food is plentiful and in general quite delicious. Some of the staples are lacking; such as the tortilla chips tasting bagged, the beans tasting canned, and the lettuce feeling a bit mealy. Overall, the reason I gave The Patron three stars was due to the service. The service was slow, our appetizers were forgotten, and the drinks were not replenished quickly at all. I'd recommend The Patron for anyone that likes a decent selection, decent food, and a slow-paced Mexican experience.
Good service and great food
Lots of staff standing around watching TV. Overpriced food.
Good food and good service.
Very good authentic food
Pros: The service was great. Cons: The food was totally flavorless. No spice at all. The margaritas were pure sugar. Salsa was bland. It seems this place has been dumbed down and “Americanized” removing all authenticity and flavor from the food. Must be what Virginians like.
Always great service and food!
Great management, friendly staff, food always comes hot, and quickly! Family friendly, seats large groups easily.
Best mexican restaurant in Richmond! Always good food and service!
Always delicious food! Great service & clean too. The chori pollo is where it's at!
Food good just tooooo expensive for the food.
Great dining experience. This is our favorite Mexican restaurant in Richmond. The staff is friendly, the owner comes by to say hi sn3d ask how the food is. The only thing that would make this better is offering Salsa dance lessons weekly.
We had a large group, they handled us decently. The servers forgot a few peoples food. The drink refills came once, (upon request) it was a rainy Sunday night, kind of slow so more prompt service would have been nice
Ever since El Patron was purchased by The Patron this place has hit rock bottom compared to the live music the lively brothers who ran the previous restaurant. The owner here is not sociable almost never smiles and just looks miserable all the time! The service is horrible, but I keep coming back here and giving the chances for improvement nope nope nope it just hasn’t happened. We waited once time for over 15 minutes for our table to be created and another 10 minutes for our very distracted server to take our orders. By the time time our lunch came out it was time to go. Tables around us was complaining about how the server would leave before they finished speaking and how he just didn’t get the order right! The food. Large portions. Average pricing but the food is bland. No seasoning at all. I mean NONE! I can not in all honest recommend this place in good faith.
Came in here an really liked the vibe and the place... but probably the worst chicken burrito I’ve ever eaten. Plain shredded chicken, burrito fell apart and wasn’t tightly wrapped, no sauces or anything special, just plain, bland and boring.
Awesome place. Great food. Friendly employees.
Food was great N drinks are excellent service was great n friendly I will visit again.
Great time, great food & great drinks
It was worth every bite
Better than expected for a Sunday night. Really very tasty.
This is my go to spot for tasty mexican good and humongous goblets of frozen strawberry margaritas that pack a punch!! The food is always fast to come out and steam rolling off the plate nice and hot! The customer service is there is exceptional and they make everyone feel invited. Good to take the kids or a nice romantic dinner with your "boo".lol The ambience is nice as well, totally decorated and good lighting! The location is ideal as well because it us right off the highway. 5 thumbs up!!!!
The food was delicious. The staff was amazing and very helpful. You must try the margarita!!!! Strawberry one was super delicious. A must visit place.
Good food. Nice atmosphere.
Good size portions. Good food.
Good food and good service. The Patron restaurant has mexican food that is high quality and quite good. There are not many surprises here, pretty standard fare for a mexican restaurant. One thing they need to work on is their cheese dip. It is not spicy at all and I expect a bit of heat from the queso. Their taco salad was quite good, and they do take special requests to modify dishes (remove X add Y etc) and are quite pleasant about it. While I seldom partake of this restaurant, it is mainly due to it's location not being very convenient for me.
The service here is TERRIBLE. We have given this place so many chances because it's close and convenient but every time we leave disappointed. The servers are rude and are never around when you need something. We tried sitting at the bar next time hoping for a better experience but we actually ended up leaving before ordering because the bartender disappeared for at least 20 minutes after taking our drink order. The food isn't anything special either
The food was bountiful and had great flavor!
Easy location to see from main road and get to, very nice atmosphere, and fantastic service. We got chips and salsa as soon as we made it to our seats. The food came out very quickly and was hot (fresh). They make the guacamole right at the table so its super fresh and very tasty. Three prices are great and they even have taco Tuesdays where tacos are only $1 when you buy a drink. I recommend for anyone to have this as their Mexican restaurant spot!
Now this is my taco place Will not miss $1 on taco Tuesdays hard shell only with a drink purchase....you must try a margarita swirl frozen....do it.... you will be dissatisfied
Excellent food and service
Great food excellent service very clean place
Just okay not anything special. Table side guacamole was tasty.
Always good, food is more upscale Mexican. Can always find something new to try and enjoy. Drinks good too!
Food was just right. We stopped in for lunch and truly enjoyed the atmosphere and great service.
Great food and atmosphere, excellent service. Definitely worth checking out if you're in the area.
I brought my family out to eat, to the celebrate a great achievement. I would have paid anything (oh wait I did... $100.00 for one mom and two girls)!!! My food took 10 minutes longer than my girls food took and all I ordered was a silly combination plate. My food was undercooked and the cheese was not even melted (just don’t order cheese dip because it isn’t melted either). As we finished, I decided to use the restroom. I found out that there was no toilet paper in any of the 3 women’s stalls, as well as the soap dispenser was EMPTY! I came out of the restroom and asked for soap, because I needed to wash my hands and I was told sorry and they did not have anymore. Do they expect nobody to notice? I asked about the men’s room? He said yes, it has soap. I then went to the men’s room and found toilet paper in all stalls as well as soap, thank God!!! So ladies... don’t try to go to their bathroom before you eat because you may have to eat with soiled hands... and just so that you know, I saw female workers there and they didn’t know where the soap was either. I cannot even! Never again! WOWWWW
Web said open till 9:00, Arrived at 8:40 with party of 5 and were turned away by lazy hostess. If your going to turn people away at 8:40 then post your closed at 8:40. or better yet, turn off the open sign.
Slow service and no taste to food
First time having dinner here and we enjoyed it very much. Friendly staff, nice atmosphere! The food was great, large portions for a reasonable cost. We'll be back!
This is a great Mexican food place in a surprising location. You would not expect a restaurant connected to a couple of hotels to be above par but Patron's is. They have a huge menu to choose from with all the standards but do yourself a favor and flip to the back pages and look at the chef specialties. Great salsa great ships excellent service. You can tell that the staff cares about their customers. Bit of a kitschy atmosphere but stout Margaritas make up for it
I was there for lunch, the server was nice. He was also helpful with suggestions. My wife had the chicken fajitas and I had the California Burrito. The server had recommended the fajitas and if you were really hungry you couldn't go wrong work that choice. We took half of it home and that was the lunch portion. This restaurant is close to the airport and is much larger than I expected. The food came out quickly and very hot. Do not touch the plates, you have been warned.
First time having dinner here and we enjoyed it very much. Friendly staff, nice atmosphere! The food was great, large portions for a reasonable cost. We'll be back!
I didn't like the food. It was too commercial and not authentic. Service was great though. I won't go back.
Patron is one of my favorite places to go to have a good meal. The customer service here is awesome as well and I always brings your food out hot. If they mess it up they redo it no questions asked and the plates are filled with food. Its tasty, authentic and fresh. You cannot leave without getting the biggest goblet of frozen strawberry margaritas! Even though it comes in 3 sizes, the mega-goblet does it for me everytime! The margaritas also come in different flavors. Good for a lunch or dinner with your buddies or your boo, you have to try it once!
Really fun atmosphere.
The chipotle shrimp tacos were really good.
Wonderful service and great food
Less than okay food. Staff doesn't take kindly to a request for a change-unprofessional (at best). Probably only open because it's walking distance from hotels. Thank goodness they couldn't accommodate me and my dog in a light rain in their fully covered patio ...because it led me to a WAY better place a few blocks away. The Mexican: 5213 Williamsburg Rd, Sandston, VA 23150
Really good food and service. The empire supports this establishment
Food was luke warm and dry. Server did not understand English well enough to take orders. Taco was received upside down with all the ingredients out of the soft shell.
I had a salad in a tortilla bowl, with steak, onions, tomatoes, avacsfo, guacamole, sliced avacado, and sour cream.
Very appealing decor, comfortable interior temp (so nice not to freeze whoever eating), well priced lunch menu and quick, courteous service... Very nice! Oh, love the free chips and dip, too. The same chips and salsa cost a few bucks at Chili's - very enjoyable and free at The Patron.
While we were greeted by David with smiles upon arrival we were abandoned for the next 90 minutes. I had to retrieve David who promptly dismissed me when I asked for tortillas that were supposed to arrive 10 minutes earlier with our meal. Even then they delivered the tortillas 5 minutes later and without plates upon which to prepare our fajitas. When we were ready to leave the waiter seemed aghast and offended that we were complaining about the horrid service and overcooked meal. Unfortunately this is the closest restaurant to the Richmond Homewood Suites; I would surely recommend you stop prior to checkin rather than patronize The Patron.
Best Mexican restaurant ever, great drinks for the the price. Very pleased with the service and excellent food
The food is great!! Very tasteful and not overpowering of any one ingredient. The server let me down, big time. I was dining alone and alone is just what it was. Half way thru my lunch my iced tea was empty... It stayed that way until I was done eating and about 5 minutes after. She then came to my table after passing by it frequently during this time, and asked if I wanted more to drink... I just said no, got the check, paid and left. I'm sure it may not happen often, but once is enough to lose a customer. Again, awesome food, maybe if you have a party of at least 2, service will be better. Check on their webpage for coupons.
Great food, always get it quickly.
Good food good service good price.
They have good food but my server was a little rude, like she didn't want to serve us. They still cool tho.
Excellent customer service!!
Very good Mexican food. I usually visit this place several times a month.
This place is amazing, I loved it!
AWESOME!!! SOME OF THE BEST MEXICAN FOOD I HAVE EVER ATE,AND I HAVE ATE A LOT OF IT!!
Very disappointing. This used to be my favorite. Food was cold, our friends food was forgotten. No attempt to help correct the issue was made. Honestly, I was heartbroken. I even had to contact american express to remove a charge from my bill, even after "adjusting" it with the manager. I was charged incorrectly. I have another favorite in the area, but it is far away. I will go there from now on when visiting. So sad.
Delicious, fresh tasting food...excellent service. Visit here whenever we visit Richmond.
Food is bland and so are the chips and salsa. Service was ok
Excellent food with a very welcoming staff!
Good food! Good price! Friendly staff.
This is a great Mexican food place in a surprising location. You would not expect a restaurant connected to a couple of hotels to be above par but Patron's is. They have a huge menu to choose from with all the standards but do yourself a favor and flip to the back pages and look at the chef specialties. Great salsa great ships excellent service. You can tell that the staff cares about their customers. Bit of a kitschy atmosphere but stout Margaritas make up for it
Always delicious and friendly. One of best and favored Mexican restaurants around! Great reputation. Management always treats you like family. Only problem this visit was, service to slow for not being busy.
The people here have nasty attitudes the tacos here are so greasy the shell of the taco was nothing but grease, the chips aren’t warm and you HAVE to by a drink if you want to participate in taco Tuesday's Our waitress was nice sometimes, don’t go on the deck if you have asthma they have smokers out there. Their sweet tea uses Splenda. I don’t recommend this place I wouldn’t feed these tacos to my dog let alone a human being
Great food, great service
i love this place great food
Food came fast, with immediate service. Food was delicious, and fresh!
Great food great drinks friendly service
So good. Try the Carne Asada!
The food is good but I don't recommend the nacho enchiladas unless you really love crab meat. It was very over powering. Overall this is a great place to eat with your family or by yourself
nice restaurant. Food was extremely hot and fresh. the taste was ok. I just wasn't blown away.
Great food. Service was good
FOOD was good and prices are decent. Nice restaurant
The worst restaurant experience I ever had! We had a large group come out to celebrate their sheriff's deputy graduation. It took two hours for us to get food, and when it was served it was cold and dry. Then it took a hour to get the check. The manager didn't seem to really care or the waiters. I will never go back or recommend this restaurant to anyone.
Always delicious and friendly. One of best and favored Mexican restaurants around! Great reputation. Management always treats you like family. Only problem this visit was, service to slow for not being busy.
An enjoyable experience always at this restaurant. A feel like Cancun Mexico. The food ,employees and a clean place to eat. Great view outside , seen fish and turtles in pond, pondside . Near airport. Mine favorite place. See ya soon. Donnie
Nice place food was good and drink was awesome.
Delicious food, great and fast service
Good food, great drinks and super nice staff!!
They add gratuity to your check without consent.
Love this place. Healthy portions of tasty food in a good location especially for travelers.
Will absolutely never return. Waitress took 15 minutes to even acknowledge us. Manager eventually got us a drink.. then we ordered, 3 times waitress came back to "verify" my order. It was simple, steak tacos. No special requests, exactly like on the menu. My boyfriend ordered a taco salad, again no requests. We also ordered cheese dip. After 15 minutes of no dip, we asked, she tried to say "oh I thought you wanted it with your food" who wants an appetizer with their food???? Best part? I found shrimp legs and carcass in my STEAK tacos. This was the first experience I've ever had at a restaurant. And before you ask - no there was no language barrier her English was perfect, we would have considered that before being upset if we truly believed she didn't understand. The shrimp trash was unacceptable though. I didn't touch the rest of the food. It was horrible.
Food was goid, service kinda slow
Love coming here service is great and the food is phenomenal
The people here have nasty attitudes the tacos here are so greasy the shell of the taco was nothing but grease, the chips aren’t warm and you HAVE to by a drink if you want to participate in taco Tuesday's Our waitress was nice sometimes, don’t go on the deck if you have asthma they have smokers out there. Their sweet tea uses Splenda. I don’t recommend this place I wouldn’t feed these tacos to my dog let alone a human being
This place is trusty for a quick lunch!
The food is as always good here yet it is simple, fast and affordable. Never more than a 10 minute wait on entrees.
Pay attention to your receipt. This is the second time they have charged me for 2 extra drinks that I didn’t have. Imagine if They do this every time. Those extra $6 can add up. The food was good. Portions kind of small
Love this place. Definitely our go-to Mexican joint.
Nice ambiance and convenient location near the airport, but food is lacking compared to similar restaurants. It didn't give me food poisoning or anything, just very lackluster.
Got a taco salad (chicken) and it was flavorless. Classic American Mexican food, looks good but doesn't taste like good food. Such a disappointing proposition, that is. But on a good note, the cup of water was good and cold.
Great Mexican restaurant! Great service, the staff works well with each other. Great selection on the menu. The drinks are good. I would highly recommend this place. They have plenty of parking, located close to Richmond International Airport.
Very friendly staff. The restaurant is very clean and the food was good. The drinks were kind of weak.
Everything was great with the place! My fiance ordered the mix fajita and said the meat was flavorless(not pictured). The ceviche was on POINT!!! (Pictured) & the pineapple seafood meal was amazing! ( Pictured)
The server was overwhelmed. We were a group of 20. The fan was broken, the sweltering heat on the veranda didnt help. The sliding doors were letting the flood come in. It was raining so can't blame them for that. No other servers were helping the poor girl out. I could see that the rest of their crew was just hanging out by the bar. Dont know where the manager was but she or he needed to step up. I ordered the tierra mar (surf and turf) my chicken was dry and overcooked and completely bland. Tried one of my 3 shrimp and it was bland. The same with the bell peppers and the rice. Added salt and some salsa so that I could get it down. It took about 20 min to get water refill and another half hour to get the cheese sauce I ordered on the side. I was one of the fortunate ones. I was signing my receipt and the poor guy was just getting his tacos. Soooooo yeah. Would probably not return and of I do I'd just get appetizer and go with a smaller group on a sunny day in the ac
Always good food and service. Love the white dip but sometimes the salsa is a bit hot for my wife.
Always worth a visit. They hosted a great party of 40 very well!
Very good dining experience. Friendly staff