Here you will see the feddbacks of real people like you who are using the services and products of California Tortilla (Restaurant) in Virginia area.
At this moment this firm gets a rating of 3.7 over 5 and this score was based on 114 reviews.
As you can see its rating is really good, and it's founded on a high number of reviews, so we may be quite sure that the evaluation is quite accurate. If there are many people who bothered to rate when they are satisfied with the service, it works.
As you know, we do not usually stop to set scores when they are correct and we usually do it only if we've had a problem or issue...
This Restaurant belongs to the category of Mexican restaurant.
Very elegant and welcoming spot. They serve big meals and for reasonable prices. I liked the menu very much and the staff members were super attentive and informative. Will definitely recommend this restaurant.
Fast and high quality food.
On a school trip and stopped at Union Station for lunch. I had the Caribbean Mango salad and seriously, it was so delicious. Others in our group had different salads, tacos and everything was fresh and very good. The people were very friendly too. I wish we had one of these restaurants in South Carolina!
It was good, I'd like to give it 3.5 stars. The service was great. But the burrito was so big it was almost impossible to eat like a burrito. Ended up falling apart in my hands. The drink machine was out of nearly half of the options too.
Food isn't bad, good selection of hot sauces but the place needs a thorough cleaning. The walls, sauce bottles and floor just looked filthy. If you sit by the enclosed wall cases of hot sauce avoid looking at the wall, it covered with smears of food.
Excellent food.
Good relatively fast service and decent staff.
The food was great, the staff was kinda overwhelmed because we came with a really large group, but other than that it was a good experience. They have great food.
Good location. Food isn't of the same quality as chipotle.
The food here is not great, it's on the bland side and of the many chain Mexican restaurants in Arlington this one comes in about last for me. On our last visit we saw a giant cockroach on the floor near the bathroom.
The food and attention was the best.
I went into this restaurant as a last result because my hubby & I didn't know exactly what we wanted. Now we had California Tortilla at other locations & figured this one should be a good quick bite to eat. However, when we entered the location and the cashier was taking our order, we noticed an older woman with gloves on looking over the adult male's shoulder while taking our order and then she began to cough continuously while sipping a light green beverage (assuming green tea). Anyhow, next thing we notice this chic goes over by my bowl already fixed and touches my lettuce on my blackened chickened bowl (with the same gloves she was coughing in). Then as the other worker was getting my hubby's quesadillas, this same older woman begins coughing by my bowl into her glove, then she began to touch the lettuce on the side of my bowl and tucked it inside of the bowl. I looked at my hubby and said to him, oh this better not be my bowl! And sure enough it was; as the female worker who was finishing up the quesadillas placed my bowl and his quesadillas on a tray. I told my hubby I did not want that! He told the girl what happened and asked to remake it. We were not given any issues with the remake; however after we went to sit down we observed this same older woman walking by the register after the female worker told her why she had to remake my bowl. It didn't change anything as she still kept the same gloves on and only just returned back to the cashier area to sip her beverage and remained coughing in those same gloves for about another good 20mins (not knowing how long she had been wearing these same gloves). Even though they remade my bowl, I took a few bites and was just like I don't want this! I should had asked for a refund versus getting a remake of the bowl. I advise others to avoid this place as I'm not sure how sanitize this place is. Especially, if they allow workers to just cough around the food and into the same gloves; in which they touch customers food with. You could clearly see this older woman was sick; but yet they allowed her to remain behind the kitchen. I know it is not flu season, but that don't mean nothing! AVOID!
Think of this place like a Chipotle, but they determine what goes in your burrito. Menu has some more refreshing items, but really missing the chance to customize (at least it didnt seem like there was one). Burrito was good but they definitely go heavy on the rice, which it then becomes clear why they don't make the burrito in front of you. Chips were decent, not stale. Guac was delicious, but the queso was pretty bland. A cool extra was the hot sauce wall that allows you to pick from about 50 sauces. Staff was nice too. Overall just an okay experience and probably won't go back unless we get another coupon or they run some sort of deal.
Great nachos.
Fantastic burritos that rival the taste of Chipotle and Qdoba! Glad to have this so close to work and home.
Great food, fast service. A step up from Chipotle. Food is more authentic. Definitely will go back!
Great staff!!
Food was delicious next time in d.c I plan to go there again
Totally great tacos! I brought this back to work and was surprised at how well everything was packaged, food was great, price was right and my stomach was happy! Will be returning for lunch again some time!
Good place to grab lunch!
Good Mexican food
excellent service
Great food strange service people
Called in to place an order and was put on hold by Ricky for 6 mins and he never returned. I guess that's my que not to eat here! Customer service is what makes or break your business!
I truly enjoyed my blacken fish tortilla.
Delicious and fresh food for a good price. It's been a long time since my wife and I went out for dinner under 20 dollars. This restaurant did not disappoint. I highly recommend California tortilla to anyone looking for well priced fresh and healthy food.
Food was pretty mediocre. Service was okay, but the places was pretty messy. Probably will not go back because I just wasn't impressed.
I always have high hopes when going to cal tor, but the food always seems a little lacking. they have the typical yellow queso with tomatoes and onions and reddish "mexican" rice. their meats are what usually disappoint me the most, even though you can see them grilling everything when ordering from the counter it all still has the taste of being pre-cooked and mass produced.
Good food, but a bit more saucy than the other similar restaurants. The huge selection of hot sauces is great - they have some truly hot sauces to choose from and plenty of flavor heavy hot sauces, too.
The manager is so nice!
This is one heck of a place to get in and out of if you aren't on foot. I think they have gotten my order wrong on every visit.
This place has really gone down. Stale chips and uncleaned tables.
1st time there today.. Decent price/value for the portions you get.. Food tasted "ok".. I was expecting more from the sign outfront showing "Voted Best Food..." but that was in 2014.. But again, decent food, & friendly staff..
Great, fast service and lots of hot sauce
A not bad alternative in the burrito and mexican market. For being the best burrito in the nation and having tons of signage to that effect in the restaurant, i dont agree. Good. Sure. Fresh. Absolutely. But there are options lacking: only black beans for one. So for me it will always be a second option unless no other options are present nearby. The chips are large, but freah. The salsa is mostly tomato and onion so very hard to dip or stretch it out for all the chips provided which is smaller than average when compared to other places.
Don't go here. It was not very clean, and the best thing I can say about the food is that I didn't get food poisoning. It was a depressing place and it rather ruined my night to go eat there. The music was awful too. I should have walked out as soon as I walked in. I will trust my first impression next time.
Good food
Menu selection minimal
I would recommend against going here unless you live very close by. I’d say about half of the times I’ve tried to go, it’s been closed for a private event.
Fast service, love the queso
BEWARE: My wife and I suffered severe food poisoning from this location. Has been reported to Arlington and restaurant management. We strongly suspect the guacamole was tainted.
Staff is always fast and friendly. Food is solid. I wish the one in Crystal City hadn't closed!
Quick grab and eat place.
I love California Tortilla food! The street tacos are amazing... the slaw is sweet and lime-ish but not too much and the blackened fish is the best fish in a fish taco I’ve had anywhere! It’s full of flavor and it’s healthier than the breaded fish a lot of places use. The only issue I have with this location is they don’t put enough salt on the chips so they are very bland, and the parking situation is terrible!!!
Ok food. Ok experience.
Place was unclean and food was very salty. Hot sauce bar did not look sanitary
They craft a very good burrito! Combine that with dozens of hot sauses at the ready, and you have a recipe for Mexican goodness. The place is rather large, so it can handle groups with numbers. Always feel free to reach out to me on Twitter @joerazz
Good burritos and quesadillas
Arrived as a tour group of 47. Manager staff was ready to take care of all of us. Food was fresh and great. All kids were treated like they were just as important as us adults eating.
Burrito was good and fresh. Having basic spicy taste it could be adjusted by enormous variety of sauces and everyone can get a burrito of his own taste. And the cheese sauce was thick and melting as well.
Good solid food. I prefer it to the smoked jalopeno place but I wish there was a little more meat on my burrito. The wall of hot sauces is a nice touch.
I work in the plaza so I have ordered from here probably once a week. I am so disappointed in the service today and will not be back. When the manager isn't there, the coworkers are totally unprofessional.
Excellent food/quality/value/service/menu/speed. Even the music they play is good. This is my favorite fast food restaurant by far. Just don't expect a chipotle burrito, this isn't the place for that. They have a lot more interesting burritos.
Is like a fast food. The food is good.
Great for a family night out!!!
Expensive, but big burritos, tasty.
I love the blackened chicken ceasar
The location I go to in Fairlakes always seems dirty. Food has always been just ok. If you are looking for food and not necessarily Mexican then there are other choices close by
Cal Tor is a good fast food place. Expensive for fast food.
Good alternative to Taco Bell or Chipotle.
The cashier was rude af she was giving attitude the whole time
Staff were amazing and very happy and kind! I was surprised when I went in as I thought it would be busy at around lunch time, however that was not the case. My friend and I were the only two in the restaurant. The food itself was extremely flavorful and great. The only downside to the establishment was the price. It was $20 just for two tacos and a soft drink. Seemed a bit high to me, but the service was kind and the food was delicious.
My favorite burritos place.
(Translated by Google) Delicious I recommend it (Original) Delicioso lo recomiendo
Avg Cal tortilla! Great burritos and my way coke machines. This place does from time to time mix stale chips with fresh. Also can get busy during lunch rush.
To expensive for tacos that aren't that good
Good quality food, healthy options
Buena atención,limpio y saludable
The service is fast and you get your money's worth in both quality and quantity.
One of the original locations and originators of the oddness that makes this a GREAT place to eat!
I could make better food myself. Store was dirty. Bathroom smelled like a zoo. Will not return.
Good place for Tex Mex type food, not as good as Chipotle or Qdoba. The best part is their wall of hot sauces.
Had a very mediocre burrito from here, and my girlfriend said her salad was just okay. On Mondays, they have a wheel you spin when you buy a burrito where you can win food. I won a brownie, and it also wasn't that great. I probably won't be coming back.
Food and service were great! Thank you!
Average California Tortilla. The food is standard but not amazing. Nice restroom with a baby changing station.
Placed on-line oders 2 times and one call in and pick-up order on ALL occasions I along with the rest of the "hungry people" I was disappointed! The food is NOT bad for the price however the Customer Service sucks...from the incorrect orders to the fact of adding insult to injury. Okay the food is NOT the right order, we call to make them aware and immediately they offer "REFUND"! Why I don't know being as though just because the order was wrong we are NO LONGER HUNGRY! Really after waiting 30+ mins for an incorrect order we're even MORE HUNGRIER NOW! So it was just Rude to immediaetly suggest refund opposed to correcting the error and returning with what we initially ordered. No Sorry, No Courtesy Chips, just a we'll need your address again REALLY! Customer Service doesn't align with the FOOD and for that I will NOT return! 3 STRIKES you're OUT!!!
Fresh food
Good clean place. Limited parking. Good option for faster good in the area.
Very tasty!
Always a favorite!!
They have great Sauces
Love it...
There nacho cheese is just better.
Fish taco was gross and dry. Avoid!
Best queso out there. I love the fresh salads or bbq ranch burrito. Though the Caesar dressing is amazing too. It has a bite to it.
Food is always good, and they fix it fast
Great food reasonable price
It was okay workers need to be more sanitary f ood was notbad .
Reliably good. Portions seem bigger when I dine in, to me anyway. Had delivery once and salad was smaller than I expected.
I think they need to do things with more love. I would have like to see more sour cream and cheese. Also if their logo is an Avocado they should offer more Guacamole or at least put it in their main Burrito.
First time coming here and enjoyed it a lot. The chicken, bacon, tomato (CBT) was fantastic. They have the coca cola freestyle machines too, so you can mix soft drinks to your liking. Enjoyed it so much I had to come back the next day to have it again.
Great food, portions, service and atmosphere.
<3 the steak tacos
C’est excellent et on s’y rassasie un avertissement ! Certain plats peuvent être très épicé.
Poor customer service. Same food. We had the unfortunate need to eat late and walked in at 8:35. After ordering we were asked if it was for there or to go. Looking around there were others there so we chose our preference and we're warned they'd be closing at 9. The soda machine had 4 choices - good if you wanted diet Coke, fantasizing, or ginger ale. No explanation other than lack of fluids for the lacking choices. At 8:58 we we're told they were closing. We were informed she locked the front door and we'd have to leave through the side door. We we're barely out the door at 8:59 when they locked the doors. Love the way they cherish their customers. It's not like we don't have other choices.
Good fast tacos. Some of the flavor combo can be a bit weird but stick to regular taco menu and you'll be fine. If you like hot sauce the wall of flame may be your new best friend.
Nope. Ordered a burrito and got a bowl, asked for burrito and got a tortilla+bowl... NOPE..
Was great food & great service, I give it 4 Star.
Yum
Great place, comfortable atmosphere, friendly staff. Tried the Blackened Fish street tacos, very tasty.
Tasty many choices hot sauces.
I always enjoy coming here and have never been disappointed. Great hot sauce selection.
Solid meals all the time at very cheap prices. Southwestern salad with blackened chicken.
Terrible customer service. I ordered food from their website ahead of time to pick up. Once I arrived, I was told that my order had not been process even though I received a confirmation and card charged. After 15 minutes of trying to get that across and receive my food or refund. I was told it had already been refunded (lie). I was then told I could place a new order and would have to wait for it to be made. This store is a waste of 30 minutes because of terrible service.
Exceptionally nice staff, good seasonal specials (Thai shrimp quesadillas), and a great rewards program for regulars make for Mexican superior to Chipotle
Love me some Cal Tort!
Best hot sauce
Good
Fast service and fresh food!
We stopped at this California Tortilla location last Saturday to get something to eat before an early evening movie. I wish I got her name to mention it here, but the lady that took our order was awesome. She took some time to give us some suggestions when we were undecided on what to get. We have visited many times to other places, but we did not want to have leftovers, etc. She was very outgoing and friendly, and was very quick with our special requests and order. The food was very good as usual. We had BBQ quesadillas, a burrito bowl, along with their chips and queso combo. Also, on a very cold day, the temperature inside the restaurant was very warm even by their large windows. We will definitely be back!
I found the hair in my sandwich
Great fish tacos and nachos.
I didn't like the flavors, no fresh
Quick service, great sauce selection and awesome management team.
Had a fantastic experience here recently. Manager came around and asked how the food and service was. Loved the build your own, fresh ingredients and friendly staff.
Helpful counter people and tasty burritos/bowls. Queso was yummy!
Well it's a step above Taco Bell but nothing to really Rave about
Not very clean place
First and last time eating there. They cannot follow simple instructions and take forever!!!! 20 min for a lousy burrito... horrendous place.
Ok food (flavor and size) for the prices. I do love their hot sauces collection, when they have them out... Most of the time it just a bunch of near empty bottles.... Definitely taste different than Chipotle and Moes.
Mediocre taste with a side of food poisoning
This is the only place to eat walking distance from work, so I came here and got a boneless chicken bowl with blackened chicken. I am so grossed out by chicken on a bone, and there was a huge bone in my chicken. Never again...
Food is pretty good, and they have some vegan options. But the wall of hot sauces... Amazing.
First of all, I lived is SoCal for the first 31 years of my life and this didn't remind me of home. The California Screamin burrito bowl was too cheesy, chicken didn't seem fresh and didn't taste good. Plus, it got me sick. #2
Uhm...fast food.
I liked it but prefer Chipotle
Love it amigo
Those food bowls are delicious, besides the good prices of their food.
Good quick food
Very good food. Decent prices.
I first came to this interesting burrito restaurant when I was working up the streetfrom Wilson Blvd. I noticed that once you enter the place you get the sense that things may be way different than your average chain Mexican restaurant. The entire interior including the walls and tables are all decorated with colors. This particular location also has outside seating, which we have enjoyed on at least two occasions, and the parking is not that bad considering the area. They have an awesome selection of burritos and they run about $8 which includes chips with cheese and a medium drink. Compared to other restaurants with similar menu options, I think that the food here has a better kick to it. The last time that we went, my friend and I really enjoyed the Crunchy BBQ Ranch Burrito. Their insane selection of sauces is remarkable and I encourage everyone to explore. I usually go for the one that is a step down from the hottest, just because of the fact that I’ve experienced what hot salsa actually is in Mexico. California Tortilla is definitely a great casual dining experience. It's a great place to grab a something quick, fresh and healthy for lunch! I checked out their website, and it was also interesting to find out about the dietetic information listed there. It appears that there are options to custom make your burrito with ingredients that are lower in calories. Nice touch!
Awesome menu, clean and tons of different hotsauces!!
There are much better choices around the area, stay away.
California Screaming Burrito is the best burrito EVER.
Poor seating options (one table as everyone other table was reserved), multiple order mix ups for our family, both coca cola machines missing key flavors, and odd smell of sulfur towards the kitchen/restrooms during our visit. Love California Tortilla's food but will not be returning to this one.
I usually get the same thing whenever I go to CalTort, the southwest salad w/chicken and their signature honey lime dressing. So good! Their burritos are humongous and yummy. Pleasant staff at the Rockville, Silver Spring, and Arlington, Va locations. One of my favorite lunch spots.
This is my third time here... both other times I didn't like the food, but thought it was probably just the food I chose to order... the food on the menu does not go well with itself, so this time I customized a burrito, my order number was 204... 211 was called before me... when I got my burrito, I found out they put lettuce and salsa in it, which I didn't order. I really only gave two stars because it is edible... it's just not good food, bad service, and messes up your order.
California Tortilla is an awesome alternative to Chipotle and Moe's. It's almost like a mixture of the two. This location seems to always be clean.
I have been to all of the california tortillas in the area. gotta say, this one has the best fish tacos. The fish is fried to order, prefect balance of coleslaw and Chipotle sour cream. Prefect. All the other stuff us good, coke remix machine is a plus. Their QUESO is miles ahead of Chipotle. My favorite lunch spot.
They say their the best in the nation but I just got the worst looking salad I have ever seen
This is NOT Mexican. It's Tex-mex with Asian???? Staff is friendly but food is...... something.
While my food was good, I couldn’t get over how filthy this place was. There was grease on literally every surface. Every table was filthy and sticky. Every chair. The floor was so sticky my shoes were peeling off of the floor. There was splatter all over the walls. The drink machine was out of a bunch of options- it was also filthy and I didn’t even want to get a drink from it because of how gross it was. The place has clearly seen better days and it is not well maintained at all. I won’t be back with my two kids unless they clean the place up. The woman who made my food was sweet and she seemed like a hard worker. Everyone else looked miserable.
Tried the mango chicken salad. Greens were fresh, but chicken was hard and chewy. Plenty of tables , nice atmosphere. I did like their choices of hot sauce. Many varieties !
Good tacos to order
Ordered twice from here via Uber Eats. Food was on time and fresh.
Served our group of 61 quickly and it tasted wonderful.
Have never had any issues with my orders, but on a couple occasions the wait has been long. As far as fast Mexican food places goes, California tortilla is only so-so.
Came to town on vacation, have had horrible service this whole time. Came here and Brittany was the nicest, most helpful person I've encountered yet. She made sure we understood how it worked and got exactly what I wanted. I appreciate her so much and would definitely go back.
I always stop by after going to Kaiser nearby. It's a good place with lots of options.
Great food at reasonable rates.
Let’s try calling this place Arlington Tortilla...small business I love to support. But terrible delivery service and poor customer service via online ordering. The food is very tasty though, hard to find good pickled jalapeños, but i found them here! Step the Customer Service all the way and possibly revisit the webpage designer. Errors made on customer part because of poor selection setup online.
Soggy, tasteless meat. Not good. Go someplace else.
I was incredibly disappointed in my visit today. The establishment lacked cleanliness, the food was less than appetizing, and I even found a piece of hair in my chips. I WILL NOT be returning, at least to this location. The blackened chicken tacos used to be my favorite, too bad they changed the recipe to a disquesting mess. Baja Fresh it is from now on!
Good food
Nice people providing freshly cooked quesadillas.
Stop shoving menus under my door. Next time read the warning that says "no soliciting".
They dont wash there hands
Amazing taste, muy rico, pura vida!
The service and food really weren't all that good. We'll never go back.
The chicken burrito I had was truly poor quality. 75% rice (dry rice at that) and I"m not sure the chicken was even 100% cooked. Cal Tort burritos have never been as juicy and satisfying as Chipotle, but this location has dipped below what it once was.
Difficult to park, but quick and easy. Very delicious!
The rice and beans are poorly cooked and when you order the $11 fajita plate, they only give you four little slices of fajita. Don’t come here.
Tacos are really small for the price. I would go somewhere else if you are craving tacos
Nice and clean
This restaurant is filthy. It is Sunday afternoon at 3:00pm. As I walked in, I noticed how sticky the floor was. The cashier is sitting down behind the register "playing" in his hair. He stands to take my order. A tall gentleman walks to the food line, places a plastic glove on one hand and prepares the BBQ quesadilla. THE FOOD WAS OK. While sitting and looking over the restaurant you notice all the "dirty" details. No music, all the tables were dirty (only 3 were occupied for the time I was there), trash all over the floor, doors, windows, soda counter, all were dirty. A lady came out and began cleaning. She used the same "rag" to wipe 18 dirty tables and never once rinsed it. I can't imagine ever returning. Use Google Maps to find many other places close by.
Worse management ever! Owner is also the delivery person. Very bad attitude.No etiquette whatsoever. Don't order catering service from these people.
Giant dead roach in hallway leading to restroom.
Decent lunch spot. Tasty food and quick service.
Delivery is a really nice feature then have, quick too and 99% of the time they get the order right.
Good grub.
A good place to go and get a quick bite for lunch.
Food is more authentic than Chipotle's
This location recently came under new management, but the food is just as bad as ever. The quality isn't much higher than you'd expect at Taco Bell or another fast food Mexican place, but the prices definitely are. I had a generic chicken burrito, but the meat was pretty tasteless and the lettuce watery. The new decor and facade are nice and the staff are friendly, but they can't make up for the disappointing food. If you're hungry for fast casual Mexican food in the Courthouse area, you're better off walking to the Chipotle in Rosslyn.
Borito was good
TACO TUESDAY!!!!!!!!!!!!!! edited 04/11/2017 : no more taco tuesday... :(
Food is always fresh
I called to place an order for lunch at my office. After being switched between several people on the phone, I was told that they were unable to cater for less than 15... Very bad service!
In the same vein as Chipotle or Baja Fresh, but I just love the personality of CalTort. Its a great team behind the brand and I really like their off-the-wall burrito options. This location has an outside patio in addition to their large indoor space. They are conveniently located across from the Court House Metro station.
I love this place. But the lady at the desk rushes you when you order.
I've only been to California Tortilla once, and would probably never go back... I think I tried their Southwestern Salad without the chicken, and it was very disappointing. The lettuce wasn't very good quality (not fresh), the guac wasn't great, and it had way too much cilantro. Honestly, just skip this place -- you're probably better off going to Chipotle or not eating at all.
Went in on on late sunday after noon, not to many people was there but it took nearly 15 mins to get my food. the korean bbq burrito bowl was great but the blacken fish tacos were bland and were fried. I wasn't excepting that part. While I was waiting they messed another guest pick up food. I don't plan on going back there.
I used to eat Cal Tort all the time in college, so every visit here is a nostalgic step back. They do burritos, but they like to do crazy stuff in them all the time. My particular favorite is the Honey Lime burrito, but they have so many different styles that it's hard to stick with one all of the time. Come in on Mondays after 5pm, and you get to spin the Burrito Wheel as well - win prizes just for buying a regular burrito!
Fast service, love this burritos.
Not so clean, not so cheap either.
The staff and incredibly amazing and kind. Food better than chipotle. ☺️
Great quesadillas!