You have all the reviews of people who bought the services and products of Burgatory (Restaurant) in Pennsylvania area.
To this day the business receives a score of 4.5 over 5 and this score has been calculated on 1664 reviews.
You may have noticed that its rating is basically the best one, and it is based on a high number of reviews, so we can be quite sure that the rating is very reliable. If many people have bothered to value when they are happy with the business, it works.
You know that we do not usually bother to set scores when these are good and we usually do it only if we've had a problem or issue...
This Restaurant is classified in the category of Hamburger restaurant.
A must go to when you visit Pittsburgh. These burgers are fantastic. Any style you want me anyway you want it. Service is friendly and drinks are delicious. It's a fun place to take your friends.
Best sandwich ive ever had. Great server he was very polite. I will definitely be back soon.
Disappointing. By the time, all the extras were added, the cost of the burger was comparable to a steak!! Staff could have looked more like servers than a group pulled off the corner. Burger was good. Slaw, not so good, wouldn't get it again. Not sure it was a trip I'd make again.
Our server, Zack, was awesome. He was very prompt, he checked on us often without being intrusive. He was friendly as well. The food was almost perfect. I had the veggie burger and chips, which was amazing! My fiancée had a beef burger of some kind and coleslaw. However it was a little bit overcooked. We'll be back. We didn't get a chance to try the milkshakes, but we're looking forward to it.
We had the Australian waitress, I didn't get her name, but she was friendly and the service was great. Their onion rings are delicious, my husband and I got the
Great burgers and shakes. Pleasant and attentive staff.
Delicious burgers and shakes as usual! Very friendly staff!
The server was EXCELLENT. The food was okay, decent size serving. I enjoyed creating my own burger. But wasn't "wowed"by the flavor like I thought I would be. Fries were tasty. The burger was super tall, the pictures was after I smashed it!
Greasy burgers cold soggy fries,Idustrial atmophere,loud noisy. Would not recommend
Fantastic food and service! Best milkshakes in the area! Great place to unwind.
Very busy place waitress was very nice and took time to stop and talk. Their build a burger is excellent although I like the already made ones. Can't decide what goes on what whenever I'm trying to build one.
Unfortunately we ate our burgers before I had a chance to take a picture. The service was very good, but we also went on a Monday at 2pm. The food here was amazing. Total step up from any other burger establishment my husband and I have ate at. I had the wagyu and he had the fiddy-fiddy. Both were amazing. I picked the Cajun seasoning which was recommended by our server, it was delicious. It had just enough spice. The house made chips are very good as well. I’m sad there isn’t one of these is Ohio because I would most definitely be a regular customer! Anytime we visit the Pittsburgh area, we will definitely be back!
Burgers are good, a bit pricey. Meat is slightly over seasoned
Fantastic place to hangout with friends
Interesting options, well-made, good service.
Unfortunately even though the server was pleasant and prompt it didn't make up for the fact that there was hair wrapped around the bacon on the burger! Perhaps the staff should smoke out of sight .and have hair nets on.
Kind of expensive, but totally worth it. Amazing ambience, great gimmick the got going. The food was absolutely AMAZING. I would say it's like the Ruth's Chris of burger joints. Very tasty. Went here for my 28 birthday with my mom and my now ex, but that's irrelevant. Anyways, two very big thumbs up for Burgatory. Keep it up guys!
Great burger and shake. My waitress was great. Only reason I didn't give them 5 stars is due to the hostess. Would it kill them to smile instead of frown.
If you can only have one burger in Pittsburgh I would reccomend burgatory. The options are impressive and there are no bad choices. Ps. The best milkshakes I've ever had as well!
All I have to say is this place is awesome, if you are around here go at least once. They have so many options and pretty good prices. cooked right the first time and tastes great.
My favorite restaurant in Pittsburgh. Nothing beats a build your own burger menu, and their fries are great.
Excellent elk burger and great service!
Love love love this place! The burgers, appetizers, shakes, service, all of it.. SO GOOD! The wait was a little long, but when food is that great you have to expect a crowd!
Very nice atmosphere and staff. My burger was very tasty and the onion rings as an appetizer were cooked perfectly. I would recommend to anyone that has an adventuresome pallet as they have quite a few interesting flavor combinations.
If you're looking for a quality burger and shake that stuffs the heck out of you, come here. I had an Elk burger rubbed with "magic mushroom" rub with a pretzel bun, real whole grain mustard, provolone, apple wood smoked bacon, fresh greens, dill pickle chips, and tomato, along with a S'mores shake and beer battered onion rings as an appetizer. The food came out looking and smelling amazing, and it was so great to taste. It filled me right up unlike a lot of burgers I had in the past; I had to take it home! Staff is friendly and attentive, and decor is beautiful. I'll definitely come back again, I just have to remember to order less!
The burgers were excellent, though priced fairly high. The environment was noisier than it really needed to be. The service was quite good.
Had Burgatory for a catered lunch for a large meeting. The quality of the ingredients were great, food was flavorful, and while I wasn’t able to experience it fresh off the grill I was impressed enough to make me want to go check out the restaurant.
You are able to design a burger the way you want. There's an enormous list of options for what you can do. But its its not all just burgers. You have plenty other options if you desire. I have gone here numerous times and had to wait every time. It has always been worth it.
I loved Burgatory and loved the food. Its is very Vegan, gluten free, and vegetarian friendly! So many variety of choices to choose from. For example: Create your own Burger Menu. Although the service was not so good. Waiting for food felt like ages. And customer service.....adequate. I dont recommend the Vegan Vanilla Milkshake. They multiple times given me and my party the wrong orders. Especially a non-vegan eater got a beef burger several times in a row in the same seating!! Then they claimed it was vegan and tried to give it back the the consumer. SPOILER ALERT SHE THREW UP IN THE BATHROOM.
This is a one of a kind place as far as I'm concerned. Seems to be busy often and for good reason. The food is amazing, obviously heavy on the burgers. Everything is fresh and of the best quality. The wait staff was friendly and bubbly. Would love to go back again.
Great burgers and excellent service. Cant ever go wrong with a burger
Always Great food and service! The chicken sandwich is exceptional and best of all, it’s a REAL chicken breast pounded nice and thin. A must try!
The food was amazing with friendly helpful wait staff
Tasty burgers with so many options! Fantastic service.
Custom create your burgers with lots of choices. impossible burger done right and vegan milkshakes are fantastic. Even since I’m not vegan. Something for everyone. A must go
Food is good, but service is always very slow.
I've heard good things, but never been to a Burgatory. The burger was awesome! Cooked to perfection. I loved the customization/options to build your own burger.
Great burgers made how you like them and the caramel pretzel shake was amazing!
Very fast seating, waitress was very patient with those in our party that had never dined there. Burgers are $13 however the wagu beef is delicious and the milkshakes are huge and a great treat we loved it!
Great food and shakes and staff.
Love this place. Best burgers and the shakes are awesome
Come hungry! Best burger chain in the area! The bison burger paired with a spiked shake is a must!
Went for lunch with 3 coworkers. It wasn’t crowded but the food took a while to come out. Kitchen mixed up the labels on two of the burgers and we didn’t realize until after the first bite. No problem, they remade both, but by the time they came out we’d been there almost an hour. One was fine, the other was not cooked to order. The manager comped both burgers but we won’t be back.
Service ducked out waitress was too busy talking to fellow employees. Good took forever and it was hardly pantone here. I wouldn't come back.
Impossible burger tasted like a Whopper. Deeeeelish! Good beer choices, unique milkshakes. Place was packed.
Good food. Decent price.
Outstanding beef. Cool atmosphere
This place is delicious. The service is always friendly.
Hamburger joints are everywhere. This one is worth the trip. You can order from the menu or make your own. I reccomend you make your own. Great concept. It can get a little pricey - making your own - but well worth it. Everyone in my party said their food was delicious. Food was hot and salads were nice and cold. It's the little touches that make a difference. Took a picture of the make your own menu "Custom Creations". Just fill it out and give it to your server. Definitely will return next time I'm in town. Since the original review above. I have been there 3 other times. Although i love the food and concept. The service sucks. I waited at least 45 minutes for my food each time on my last three visits.
Great spot for burgers. You can even have your own burger custom-made. Highly recommended.
First time here and being a burger lover the place is on point. Hands down the best burger joint I've been to in awhile!
Food was very good and service was fantastic.
Amazing burgers and shakes. Delicious
The best burger I've ever had! I had their new burger I believe it was called the three b perfectly seasoned cheese was melted and bacon was crispy. I added the seasoned fries too instead of the included chips. Atmosphere was friendly, fast paced but you don't feel rushed. Server was very attentive thank you Constantine! The sangria was delicious and complimented the burger nicely. I will definitely be back they have a great selection of milkshakes (adult ones too!)
An amazing burger place with a large variety of comfort food and treats. The premade burger selection in the menu range from vegan to caveman and ever thing in between. The last visit I enjoyed the Piggy Butter and jelly burger. To most this sounds like a disgusting mix of what ever is in the fridge, but the combination of sweet and savory with a bacon and beef patty pushing over an inch thick is to dye for. Literally, my arteries were crying with with what I think is joy. If this delicious monstrosity scares you too much, then you can try creating your own beast with the custom burger checklist. Burgers not your style and you have a sweet tooth. Try one of their many shakes. Or just go all in with there special of the week shake and burger. A Great place for small groups of friends. Expect a wait especially during lunch or dinner. Larger parties are accommodated for but will add to your wait.
Starting to not like Burgatory as much..a tad over priced and inconsistent quality... The last time I went there well done burger I ordered came out pink like medium.... Not even medium well.... And tasted fine when I sent it back all of a sudden it was super salty so much so that I couldn't eat it... That was suspect... But the bartender and manager made it right and I did tip well but I might think again before going back....
Loved this place! Great grass fed burgers, plenty of choices of toppings. I had a Bacon Cheeseburger with, angel dust, buffalo cheese and garlic mayo. It was fantastic. I try to stick to very low carbs, but they have evey kind of bun you can think of.
The food was good but not worth the price. Tables a little too close to each other.
Seriously the best milkshake and burger I've had in my life.
Saturday visit at near peak time. Was seated quickly. Service and wait staff was top notch. Food was good. Know that I am a burger critic, and this was a top 5 burger. Highly suggest you customize your sandwich rather than off the menu. Great choices to make a tasty meal.
Plenty to do around this location, if you like shopping. Burgatory rarely disappoints. Great food, cool people. I always look forward to stopping at one of these places whenever I'm in Pittsburgh.
Honestly, I love this place. I've been several times this year and it's never a disappointment. My favorite shake is the Almond Torte. I also recommend always upgrading to the fries. Love the themed decor, industrial-style feel, and pitchfork burger skewers. Vegan options are available for burgers AND shakes. It's usually louder and busy inside so I would probably call ahead if you have a larger party. You wont be disappointed!
I really enjoyed this place. The atmosphere was great as well as the burger. I liked how the build your own burger was on paper with the different options such as dustings, temp, toppings, etc. I also enjoyed the milkshakes which were HUGE! They also have a bar.
Great place. Super friendly staff. Food is amazing.
Not coming back. Can't speak of the food for this review, because we didn't make it that far. We were sat at a high top table and waited for over 20 minutes for someone to take our order before we finally left. Our waiter did not acknowledge us, come over for a drink order, or say they would be right with us. Menu is great for meat eaters and vegans. I've been here before with no issue, but our service today won't be bringing us back any time soon.
Great food, cold drinks, great staff, And they had the Liverpool v Arsenal match on!
The food was very good, and the staff was attentive and friendly. 2 of us ordered take out though and it seemed to take quite a while for a slow night. I assume this isn't typical, but the food was worth the wait either way.
Amazing food. Average price for today. Staff was really nice and food was very very fresh!
Best bourbon vanilla milkshake evah!
Fantastic food and wonderful staff. I go once a week after work and I always enjoy my meals there.
Great burgers! Love the build your own burger option.
Burgatory is THE place to get a good burger. Great meat and meatless options. Bartender was super friendly and made a great from scratch margarita!
Unbelievable burgers and amazingly thick and delicious milkshakes
Yummy. Very friendly to kids! Quick service. A little long of a wait but well worth it.
I'm a firm believer of you have to try it and have your own experience. I went there with a few buddies and we ordered our food. It came pretty quick. But the only problem was the meat wasn't cooked right or the way we ordered. I said medium well it was okay. My buddies said well done and it came rare. Maybe medium rare but it was bloody. They fix one burger and still bought it the same. So try it and find out.
Overall: Excellent burgers at a reasonable price. Menu is expansive and includes fantastic milkshakes. Responsive service in a fun (kid-friendly) atmosphere with plenty of seating. Burgers: fresh ingredients, inspired combinations, and you can build your own. Menu: lots of selection, including milkshakes of all varieties. Price: Service: fast, helpful, and made good recommendations. Atmosphere: lower lighting, plenty of space, kids seats available.
Predictable food. Just what you expect from a chain. Service was good though.
Great food and excellent staff. Cocktails are pretty basic but not bad. Gluten and Vegan Friendly options available.
The food was good, the waitresses are very nice and the fact that I had no voice and they were still as nice as they were, was fantastic, only problem is that the bathroom was small
Great selection of pre-made hamburgers or you can make your own burger. Milkshakes are fantastic! Definitely worth getting but you might have to share after eating a burger! Atmosphere was as expected from a burger restaurant setting - lowish lighting, popular music playing and full house. Our wait staff was great in service and suggestions for the night. Made choosing items smooth.
The food is amazing. Best milkshake I've ever had. However the Burgatory in Robinson township needs more staff, the place is busy! Worth the wait though.
Excellent! They offer unusual topping combinations as well as meats like buffalo & elk. The buffalo was delish, we req med rare. The onions rings were huge & crispy & that porter beer was really good. Service was very good too! Never heard of Burgatory before, wish they had one in FL!
The food here is very good. Great place to get a tasty burger.
Love this place! The menu is crazy good!
This is literally one of the best places I have ever eaten at. The burgers were amazing and the shakes phenomenal. Fun atmosphere and wonderful service. Everytime I go to Pittsburgh I will make sure to stop by.
I ordered it to go. Once I got there I was waiting for them to ask what I was picking up and about 5 of them were just standing behind the counter talking. I had to wait for them to finish until someone finally asked me what I needed. My order was right for the most part they forgot to add extra of something but no big deal and the milkshake was amazing! Definitely recommend the salted pretzel milkshake. When I ate my food the burger was a little dry. But it was all okay. My coworkers order was delicious they said so all in all we got fed and it settled our hunger. It may have been different if I actually ate inside.
If you ever have the chance, go to Burgatory. Their burgers are awesome. You can build your own with lots of choices. Elk, Bison, half ground beef half ground bacon, crabcake........
Excellent. Options. Quality. This place will do it for ya. Especially if you get Brooke as waitress. She'll take care of you. (I love you forever Brooke!)
This place was packed right before Mothers day. Yeah that's right I took my Mom to Burgatory. Nice atmosphere and good selection of beers. I cant wait to go back and try more burgers. Oh and the service was great.
I enjoy a great burger there. Excellent customer service each time I visit there.
Ironically I'm a vegetarian and this is my favorite place to eat out with friends. The atmosphere is fun - it's both relaxing and energizing - and the food is fantastic. Everyone I bring to Burgatory loves their meal. They also love the witty decor and the milkshakes. Sometimes my meat-eating friends will give my veggie burger a try and are actually impressed!
I love Burgatory. It would have to be an incredibly bad experience for me to rare this less than 5 stars. The food is exceptional.
I broke my diet in the most amazing way. Our waitress, Kaitlyn, was a darling and talked me into the most delicious strawberry shortcake boozy drink which my (adult) daughter got into as well. The food was good, a little pricey but really yummy and cooked well. We'll definitely go back on my next cheat day. Mmmm meaty goodness!
Love this place! I enjoy going through and building my own burger. So many options to choose from. Good drinks from the bar. Always make it a point to bring family to check it out when they visit from out of town.
One of my favorite places on the Pittsburgh area. Burgers of any type, along with the best shakes including ones with alcohol. You can also hey milk-free milk shakes and gluten free buns. Salads here are fabulous, along with vegan options of yummy salads. If you have never been here make it a point to experience it. Don't miss the chips or french fries!!! they make everuthing just right Highly recommended!!
Food was excellent the meat your maker burger is as heavenly as they say it is
Food was fantastic! The shakes we're incredible. However, it took a long time for our food to come out, that is the only reason I gave it 4*. My kids were quite figidity. I've been to other locations that were faster.
Delicious! The bison burgers are awesome. You can get lettuce wraps and make it Whole 30 compliant!
Food topnotch. Seating arrangement for 5 not so much. Stool in the aisle was -1 star right there. Server was attentive at first but became hard to reach when we were ready to order. I'd go again but no one is getting a adult high chair at my table ever again.
SPECTACULAR!! Easily the best burger I've had from a restaurant. Please bring a location to Baltimore!
Best dam burger I've had
Milkshakes are crazy good, like a meal in itself! I had the elk burger and it was great.
Great burgers. Love the selection and the ability to make your own custom burgers.
Best burgers ever tons of options
Very busy told it was a 30-45 minute wait got in in 15 minutes.shakes awesome, Onion rings and truffle fries delicious. Burger one if the best I've had.
The best burger you can get! Every time we're in the area we plan on eating at Burgatory. Love the milkshakes too!
Visited on a Friday night. VERY loud and crowded. Waited an hour for a table WITH a reservation, simply because we had 2 small children and they needed to put 2 tables together. Could barely hear others at my table. Food was good, but didn't feel it lived up to the hype.
It was convenient and had an interesting name. The food was okay.
One of the best burgers I have ever eaten
Good gluten free menu. I like the gluten free burger.
This place has the best burgers! I came in on a date with my wife and couldn't have asked for a better customer experience. I ordered the Steakhouse burger and it was nothing short of amazing! I would also highly recommend trying one of their milkshakes.
This place the best. The bartender(Matt) is great and fast and he stays on top of everything. We had questions about things on the menu and answered them with problem. I would tell everyone to come to this place.
I got the impossible burger as per usual. The bartender was very knowledgable of vegan options on the menu which helped me out alot. Food was delicious and the service was great! I am grateful to those who make this space work so well. Great job!
Great Gluten Free options and the staff never treats my Celiac Disease as a burden on them, they are always very nice!
Best burger joint in town. Build your own is amazing. Bar had very friendly service. Will definitely be back.
Friendly service and staff. The burgers are very good and fresh, made to order. I loved the chips!
Great food! Everything is good! Don’t underestimate the salads either. So yummy! The almond torte alcoholic milkshake is life changing!
Best burgers and shakes hands down I've ever had. You will not be disappointed eating here even vegan burger!
The staff is so friendly and I got seated right away. They told me that between 5 and 5:45 on a Friday is usually pretty good for getting seated immediately. I was waiting for a group and got their early. They still sat me right away. She was very patient. The food was delicious. I got the espresso love shake which is delicious and has a shot of patron in it. My triple b bison burger was delicious. After the shake I couldn't finish it and the chips. I was too full. It was expensive though. 2 shakes and 3 burgers was $77.
The burger was good. I was a little underwhelmed. With the hype, I expected more. Gets pricey quickly. Would I go back? Possibly.
Great atmosphere and awesome menu. The food was delicious. They had popular items as well as a build your own option. Drinks were unique and well made.
Custom create your own burger.
Great burgers and shakes. They'll get 5 stars from me when they replace those God awful uncomfortable chairs.
Seriously awesome place! Great service, great CS (Constantine), very clean. Would stop back in if ever in the area again.
Loved the atmosphere! Whipped cream was so thick we drank the shake without it moving! See pic below! Delicious!!
It was very good and my son loves burgers and was VERY happy. My burger was good but they messed up my toppings but didn't realize it until halfway through. I would still highly recommend.
Burgatory where have you been all my life? I have tried countless burgers in my life and never anything like your PBJ burger. From the delicious bun that is soft to the bite. The peanut butter that gives you the creamy sweet taste. The jelly with that habanero heat gives it sweet and heat taste. The bacon infused burger gives you a salty and savory full balanced taste. Lastly for icing on the cake, the candied bacon sets this burger over the top.The experience covers all the flavor palettes in one serving. The fries are delicious and fresh with a great seasoning. I would highly recommend eating here for a burger experience that is highly unique
This is always a must when we go to Pittsburgh. Their burgers are amazing, and their shakes are phenomenal. This is a must go place.
Very good food and adult milkshakes. I'm not a big fan of giant burgers with everything including the kitchen sink on them but you can customize the burgers to your own taste. They do have a good selection of different toppings that are very tempting.
The staff here where very nice. Burger tasted amazing. Food took a little longer than It should have.
The service was great. The food was good. We liked that you can customize your burger.
great burgers that actually get cooked right. the medium rare was perfect. Burgatory has awesome pre combined selections but you can also design your own by filling out a sheet. one of the best things is that they offer a variety of "exotic" meats such as dry aged wagyu, elk, and bison so if blows the average burger place out of the water .
Absolutely the best place for a burger. Have gone plenty of times and have yet to be dissapointed. Get to build your own, including rubs, all the fixings and most important the type of beef you want. Decent beer selection and drink menu. Atmosphere is good and staff was very polite.
Absolutely perfect burger, top notch service
Burger, great. Baked beans, great. Milkshake, too much whipcream
I loved the impossible burger!! It was so delicious and a wonderful alternative to meat. I got cole slaw with it which was very tasty. The milkshakes are well prepared and they have a great selection! We got a table on the “patio” which was closed in because of the weather but they had the heaters on (which look like a tube of fire) and it really made the atmosphere cozy. Clean restrooms and fast service.
Great food, amazing atmosphere!
Food was good service was great.
Whenever I am in town, I make sure to eat at Burgatory. The burgers are amazing! They have a great selection for the beef eater to the vegatarian. Since you are blowing the calories anyway, I suggest an adult shake. Espresso love is my favorite. The only down side is the food takes a long time to come out. I don't recommend going if you are in hurry.
Always good burgers and good service. Lovely place
Great shakes. Good burgers not the best. Good service.
Absolutely fantastic! Good atmosphere, excellent staff, great beer selection, and a great menu. Burgers can be fixed to order, rare to well done. Menu burgers are awesome, or create your own. And, the name is great. Will definitely be back.
Classic Pittsburgh fare! Great options and good beer list. Gotta go there if you're in the 'Burgh
Great cook on the burger. Tons of options to satisfy whatever burger desire you walk in with.
Worse burger ever. Updated to 2 stars. Found a worse burger.
Burger was delicious, the meat was so juicy and cooked perfectly. Sadly, the “adult milkshakes” were gross. We both had the choco taco, and it tasted like 90% vodka, to the point where I gagged. The vodka just ruined it.
Wow! Best hamburger I've ever had!
Had the burger of the day (BoD) AWESOME. Was tempted to try a shake but didn't want to be miserable. I left in a good place, lol
Great place, a little loud and it was chilly inside, I'd reccomend bring a light jacket or sweater if you get cold in heavy air conditioning. Food was delicious and service was helpful and fast.
For the low-carb or limited-appetite crowd, you can get a burger with no bun. And they're very good.
Good burgers and shakes. Service was also good.
Easily one of the best burgers I have tried ever. I would like to put this in my top 5.
GREATEST cheeseburger I've ever had!!! And the wait staff is so COURTEOUS!!!! LOVED IT! Will return back SOON!
Burger was very good but NOT worth $15.00, it was smaller than expected. Next time we'll go for dinner elsewhere for the same cost as a burger. Staff was great, they were very helpful.
I went here for a birthday dinner and our server Timothy was absolutely amazing. He recommended the best food and was super funny. We’ll definitely come back
Had the bison burger. Was excellent.
We took our daughter and granddaughter here on a visit to Pittsburgh. So glad she recommended this restaurant. The selection of burgers is great and you get to customize your meat, toppings, seasonings, etc. to your liking. This is a great concept and each person can customize to their specific dietary or taste needs. We even had the adult milkshakes which were really awesome! The portions are large for the average eater. Everyone of us had leftovers to take home. The staff were fantastic, friendly and helpful.
Delicious burgers (beef, elk, bison, crab, veggie) with a variety of interesting and fresh topping choices. Also killer-good milkshakes!