Reviews of Brookside Family Restaurant (Restaurant)

Manny Kim

This is a great place for breakfast. Reasonable prices, friendly competent staff, delicous food, a spectacular breakfast buffet on weekends. I am not a big fan of diner foods for dinner and wouldn't recommend it for dinner, though lunch is above average as well. They don't skimp on the air conditioning and it's a great place. If the dinner wasn't sub-par I would gladly give it 5 stars

Renee Steube

Great soup and salad bar. Service is fast. Nice staff takes care of everything you need. Good portions and If you can finish your meal then you have to look at the pies. Or just stop in for coffee and pie!

Michael Yacko

First time...great place. Will definitely go back. Staff super friendly.

tina schmutz

I come here every Saturday for the lobster bisque with either my dad or my fiance. We love all the people who work here too, always the best care. Not only do they have the best salad bar in the area but the best breakfast buffet during weekend mornings. Get it while it's hot guys ;)

Steve Petrelli

Love their buffet.

Reed Wallace

Delicious Food and wonderful service

Marilyn Epps

Good foods due special prices plus dessert very good!

Trish Wood

Fantastic food and great wait staff! Waffles are too die for!

Dennis Melahn

Good salad bar and pie.

Gary Coppola

Very good breakfast.

Mary

Terrible! I think the only way they stay in business is because mostly seniors eat there and they were raised not to complain!! The only good thing there is the salad bar. Nothing else!!! Manager has major attitude, never smiles. The place seriously needs some new cooks! Won't be going back!!

Boi Yee

I had a wonderful experience here with my mother. Loved the service of this place, all of the employees were wonderful and good at their jobs. They had a friendly attitude and made sure we had a good experience. The food was amazing, it was cooked exactly to our liking. I even ended up bringing a bit of their french toast home with us, haha.

Diane McAllister

Love love live the salad bar Very friendly Food always good Great staff Clear lot

Mike Aguilar

Absolutely always great food great service and great prices

Paul Reimer

Consistent food, decent family dining. If you love salad bar and prepared foods your in luck. The food is always fresh, many of the dishes are pre-made almost as if they are delivered from a food service. The chicken and steak are always the same shape, ounces and style. The seniors love this place due to how everything is almost robotically identical visit after visit. I have been going here for 9 years and it seldom ever changes. Consistency is key. Decent food everytime

unicorn pizza

Love the salad bar, breakfast bar, and soups.

Bill Berry

Terrible. Chuld got charged for a salad bar for a small plate of cottage cheese. Child also got charged for 2 kids meals when only one was ordered but she wanted 2 hot dogs. I'm sorry but you dont bring out 2 kids meals with double the fries and 1 drink. Fiance ordered coconut shrimp with a side of fries. Side was never delivered. Sauce for the shrimp was never delivered. By the time that came, food was cold. Tried to explain to the person at the register and got attitude in return. Response was "I dont k ow I dont deal with the prices". Waiter had an attitude. Never once came back and asked how the food was. Never checked if drink refills were needed. Overall a terrible experience. Will not be going back here again.

Pete F

Decent food and quick service for breakfast. Below average prices compared to other restaurants in the area

Elaine Epps

Visited in the evening with three other folks. Not so great food wise. It was early and still the server had to come back and say they were out of Swedish meatballs. The server did her best.

Jessica Warren

I always enjoy the food here. Wait staff are friendly. Even when it's busy it's quiet. Buffets and salad bar available for all 3 meals depending on when you go. They have several unique cakes and pies too.

Neil Fuerman

Party of 21 guest. Very pleased with arrangements with Chris and the service recd from Tiffany and Pam. Food also very good.

Patty Pennell

Place is hit or miss. Many seniors eat there. Nice salad bar. Soup and sandwiches are usually good. Be careful of entrees. I don't recommend the meat loaf.

Tim Squires

Great food and service, I had the Brookside Omelet, it was awesome!

Chuck Coan

Best salad bar in the area. Food is also tasty and the wait staff is also friendly . Not a bad place to eat for a good price.

Dawn Maher

The service here is very good, the salad bar very good, but the food is just ok.

Michelle Albright

Slow service, but great food.

Donna A

Very enjoyable experience, great customer service and great prices.

Erika W

I'm not a big breakfast eater, but I do recommend this place, especially for breakfast. Their lunch menu is good also. Good customer service and good eats.

Luiz Machado

Ehh. Basic diner food. Dated place. Good food, polite servers. Price kinda high.

Ed DeWane

Waitress very nice and breakfast bar was complete with all my favorites! Bathroom was clean! Another good visit to BROOKSIDE, our friendly place in POTTSTOWN

Robin L

Delicious food and great service. We plan to visit again, soon!

Annette Ingram

We were greeted as soon as we walked in and didn't have to stand and wait to be seated. Our waitress was friendly and she made sure we had everything we needed. We will be going back.

Antoinette Fasano

Pleasant and friendly. Foid was adequate

Jason Jenison

Good food, good service.

Donna Baus

Great food and salad bar.

Rachel Strouse

Great service. Chicken was a little dry but great service.

Damien Thornton

Great staff and quality service

Peg McMaster

Delicious food and awesome salad bar!

Laura Lea

Better than the High Street Diner....been eating here for 35 years. Good food. Good service.

Melissa Leiro

so my neice had 2 pieces of my food from the salad bar on my plate and the waiter come over and said he is charging me 8.99 for her. that's ridiculous she only had two pieces of macaroni and they were not budging evening the owner he was not kind at all. I would not ever go here again. very poor customer service. it's bad when I only leave a penny for a tip when I work for tips so I usually I'm very generous when it comes to that.

Kelly Adamowicz

Friendly service and good food. Good for an easy-going meal with the family. Good prices and abundant portions.

Ana Novelties

Always a GOOD meal. One of the few places around with a salad bar. But don't confuse with a diner. They have quality food, with great portions, and priced to please all.

Martha Schumaker

Nice family restaurant. Food was good. Friendly helpful employees.

DAVID MILLER

Family friendly. Meals aren't fancy but good. Salad bar one of the best. Always 2 soups and great desserts. They serve breakfast, lunch, and dinner .

Heather Spiece

Great salad bar and soup!

jacks590 w

Love the breakfast buffet. Great service with friendly faces.

Christina Mowery

This was the second time I've been here. Must say better service then the 1st time.

Joe Roberts

They switch up their menu offerings every week.

Yvonne

Very family oriented. Never a bad meal

Diane Dollarton

Best breakfast buffet and customer service. Best waitress, this gal Tiffany 5

Lynn Krynski

Was there twice this week...great Grilled Chicken Caesar Salad!!

Brent Thomas

Good breakfast and dinner. Very polite service.

Louise Lane

Good food!

Ds Bs

Good food

ANONYMOUS USER

Have been going here for years, today my wife asked for a to go cup for a refill that was offered and was told... NO because it's a refill.. she couldn't have a to go cup... the idiot waitress then said she would get the "manager"... my wife figured it would be no problem as we have been there frequently for many years.. and the manager knew us.. well, she was wrong... manager tells us there is a forty cent charge... at this point I interjected that we had NEVER been charged for a to go cup.. she said well, they made a mistake (for 9 years???) and again stated the forty cent charge was their "policy "... so you are willing to lose a long time customer for forty cents,,,???? Apparently the answer is yes... we will NEVER GO BACK..

Denise Dawson

Good food and service

David Yusko

Great breakfast. Suprized at how good it was....I went in with expectations of being average and left wanting to revisit. Give it a try. Reasonably priced and friendly attentive service!

Robert Scholl

I always have a great time here. The food and service is just great.

Big Bob

Hot food

Christina Miner

Food is great and resonable

Elaina Merwin

Had buffet it was absolutely disgusting worst food every ate pancake where hard couldn't eat bacon it was a waste of money

Cecelia Lehman

Everything was amazing from the salad bar to the entree and including the wait staff. An awesome dinner experience!

Theresa McDaniel

The service is always spot on. The food is hot and the desserts amazing

Beverly Ward

Have a really nice salad bar. Lots of choices and everything is fresh. Always has 2 home made soups which I always enjoy. Service was good.

Ric Thomas

Very friendly service, very clean, excellent food, would highly recommend!

William Holt

Great food, good prices and good service...I would go back a third time

Petra Hassan

Great food, salad bar is huge with plenty to choose from and always fresh and clean. Servers go above and beyond to make your visit enjoyable. Portions are great and the price is right. Diner is always clean I recommend you try it I am sure you will not be disappointed

denise ketterer

Great place to eat! Clean, great food, great service! Highly recommended!

George Ondo

Good food, but most importantly, the best and freshest salad bar that you can find anywhere!

Peggy Dyer

Always good. Great employees good tip

Emily Fuentes

Best diner in Pottstown!!! Great food and staff.

Kenneth Butler

Good good great staff

Lori Rabuck

Large portions and friendly service.

L. Rod

Friendly staff! Great breakfast buffet! Always kept fresh and full. Not to expensive. We come here at least once a month for a family breakfast.

Sue Bechtel

Service is fine, but absolutely give yourself time because its slow. Was very busy when we went which may have effected service. Food could use work. Dining areas could use a good scrub. Table was sticky

Stacey Wallace

Went for the customer appreciation night. We did not order the buffet but off the menu. This is not the first time we have been but it will be the last. The food was so bland it all tasted like nothing..fried shrimp tasted like steamed water, not even shrimp. Chicken croquettes were ok but gravy was tasteless and like a big glob. Just gross to look at. They have a nice little salad and soup bar. Our waitress had a not so nice attitude and never came to ask if we needed anything. I understand that this diner caters to a senior clientele that may have dietary restrictions but wow. Your food should at least have a little taste

Mark Rabuck

Far away from home, and found this place. Very nice clean place with great service. There is no nicer salad bar, an 2 kinds of soup. Nice place.

Diane Makarevitz

Generally good food and good service. Nice salad bar. My son's steak was well done rather than medium rare. They took it back, no problem. My brothers liver was way over cooked, they took it off the bill. Pretty good lunch and nice atmosphere over all.

Ben Harbach

Always a great meal. Wonderful staff. The menu has something for everyone.

heather cooper

Nice place to go 4 breakfast

Michael Lord

Great buffet!! Good service

Gilbert Santiago

Very good and friendly and clean.

Kevin Kitchen

Friendly service and good food

Andrea Lanyon

Always friendly service and great food. Never had a bad experience.

John Soler

Every time I go there it is always a delight! Great food, family friendly and wonderful service with a smile. And did I mention Stacy's a wonderful manager.

Peter Grace

I come here often. It's always good. I think if you're looking for "the place the locals go to" , this is the place. It's usually packed for breakfast during rush.

Richard Moore

Good portions and the prices won't break the bank, family of 4, around $50.00 bucks, and the food is good too

Patrick Morrison

Love Brookside. Good salad bar with great soups. Friendly service and reasonable prices. Love their Crab Cakes and Prime Rib night.

Valeria Lucas-Watkins

It's been 4 yrs since I dined here and as remembered my food, salad bar and staff were great. Loved my Chicken Brookside, it won't be another 4 yrs for my next visit...

Robert Theisen

Did a great job handling or party of 10 for breakfast.

John Janda

Some fantastic food. Haven't had anything I didn't like so far

Alyssa hill

Been going here since I was a kid, and I still love it till this day. I Wanted something light today because I've been carbing it up with the fast food last week, so I got a chicken ceasar wrap and French fries. YUM!!

Laurie Dimarco

The food was excellent and the waitress was very nice. Good service.

Kim Dulick

Love it awesome soup and salad bar! Great prices nice atmosphere great staff

Liz Bernhard

Very good and reasonably priced.

Jodi Zalenski

Food wasn't the best, had a navy SEAL veteran sitting across from us and we watched 2 kids who worked there, mocking him, we were eating dinner and one waitress kept walking by saying "I'm trying to get all of these people to leave so that we can close". We will never be back

Jake Knaub

Good family restaurant but you might have too wait a little too get seated

dennis dry

Gr EA at food and reasonable pricing

Gary Clements

Their salad buffet is good

Margaret garwood

Good comfort food

David Tirpak Sr

Good food,fair prices,service was slow at first then got good.

Kim Trunzo

Good food very reasonable

Mary Manning

Do not like this food at all! Most of the time I'm sending my meal back to the kitchen. Don't get me going on their lunch and dinner!! I'm afraid of geting food poisoning

Scott Shillinger

Best salad bar in town

Richard Frye

It was pleasant and the food very good and reasonably priced. A very nice salad and soup bar. I will recommend it to friends.

James Hallman

Excellent food and service. Pleasant atmosphere.

Ken Perna

Very friendly staff. Good food, for reasonable prices. I would come back.

Charlene Dobry

We are regulars....absolutely love the owners, staff & the food at Brookside!!! Always a nice relaxing dining experience. If you want delicious food, clean atmosphere, and superb service, Brookside is the place to be.

David Tirpak

Good breakfast buffet with plenty of choices and very friendly staff.

Linda Landes

I couldn't actually eat my meal there so I took it home. Stuffed peppers, which I was so looking forward to....the meat was overworked and tough...hamburger! Looked like actual dog food shoved and congealed in a pepper. In years past, this was THE place to go....sadly it's been going down hill. I go less and less often and I don't know if I'll be back for anything other than the salad bar again to be honest. This is the 3rd time in a row I was disappointed....I used to rave about them.

Kristin Todd

Great Salad Bar Great Food. Great Service

John Speilman

We enjoyed our food very much.

Debbie Moyer

Love the food and service. Had a great lunch

Michelle Crooker

Great salad bar, Tuscan chicken was really good - servers are friendly - busy place - but nice

Margaret Hegeman

The food was Great and the salad bar was good.....Service was excellent.....we had 16 people......

Rory Robinson Sr.

Love it

Angela Bornholm

GREAT FOOD, GREAT SERVICE AND GREAT PRICES

Phyllis Schiel

Brookside is ok. I take my handy cap friend there because she can get in and out easley!

Anthony Kerner

Good food and service

Sean Dalnodar

Clean dining area, fast friendly service, full breakfast buffet... lunch buffet ... etc. My wife and I enjoyed the biscuits and gravy and we'll be back for more.

Tom Paulk

I love the breakfast omelets at this resteraunt.

Pat O'Connor

Great food! The bill was to much in my opinion but it easily is the best restaurant in the North end of Pottstown!

Mel Christman

Good food and service!

Tristan Smyth

Nice fast and friendly service, good menu selection, always a popular place so it's worth planning your visit. A+ score for this family friendly diner

Nomadic Nissa

I have two kids neither which were given crayons to color with to occupy them. I had to get them myself once seated. We weren't given any extra napkins (with my two kids a necessity). My son ordered pancakes and wasn't given any syrup. The male employees act a little unprofessional for me but considering their age...(young). The manager was nice as well as the waitress. The food was good except for the fact they keep sausage in water which makes it not as tasty. All the flavoring gets washed away. Service could have been better but overall worth the money.

John Connell

Excellent Food! I had the stuffed flounder and it was awesome! The waitress we had was friendly, and the Coconut Cream Pie was decadent. Very family friendly, I would reccomend this for a family outing.

Linda Dimarino

The food is awesome there and its not greasy and service was good

Debbie Bissland

Nice place- always plenty to eat!

Donald derk

Good service, great broiled crab cakes. Good food .basic meals

Sal Alamia

Great food. Very clean. Wonderful staff.

Bridgette Schrack

This place has an amazing breakfast buffet! Very inexpensive. Family oriented. Nice wait staff. Line can be pretty long for buffet at times. Every kind of breakfast item you can think of. Also, fresh fruit,cookies, danish and doughnuts. Only thing I wish they would change is have the buffet every day of the week. There are very few places around here for buffet anymore.

Arlene Barry

I would say that they have the best salad bar in Pottstown. Food not always 4 stars but great prices. Friendly service and great for a quick bite.

joe n karen lapent

A very nice diner to take your family members for lunch and or dinner.

Bryan Seeds

Salad bar/buffet is a great deal! Nice little restaurant, fair pricing. Nice relaxing family dining atmosphere. Wait staff are always attentive & friendly every time we go there. Never had a bad experience all the times we've been there.

Katelyn Favacchia

Very friendly staff, atmosphere is great and they love the kids

Dee Gads

Clean, fresh food and friendly

Kimberly Etheridge

Always a nice place

Ammon Moyer

Always good food, our waitress could of been a little more attentive, but otherwise a great place too dine.

junior firefighter 571

Excellent customer service and good food

Sarah Schwenk

Great family atmosphere

David Vezina

Great soup & salad bar, reasonable prices and wonderful staff.

Keith Brown

Food, prices, service, portions and smiles were all good. Expect me to return when my wife and I are in the area.

scot horchak

Very pleasant polite service is good so is the food great place to check out

Tamara W

Amazing food and staff. Very friendly and fast service. The food is absolutly amazing. The best diner food in town. Best soup and salad bar around. Amazing soups. I get something different everytime and I am fully satisfied with the portions and staff.

Greyson

Great food and service!

Sheila Singleton

Best SALAD bar this side of Texas ! ! !

Cindy Peterka

Food and service were very good.

Janie Kurtz

One of my favorite places to eat, everything is good, food & service. They never rush you, reasonably prices.