You will see the opinions of real people who know the products of Taco Bueno (Restaurant) in the state of Oklahoma.
Currently this business gets a score of 2.9 stars over 5 and this score is based on 401 reviews.
You may have noticed that its rating is average, neither too high nor too low, and it's based on a very high number of feddbacks, so we can think that the evaluation is very faithful. If there are many people who bothered to give their score when they've done well, it works.
As you know, we do not usually stop to give reviews when these are correct and we usually do it only if we have had a problem or issue...
This Restaurant is classified in the category of Fast food restaurant.
Love this place. Definitely one of the freshest fast food Mexican Cuisine in Oklahoma. The service isn't always up to par but definitely worth the trip.
Love my Bueno. Service is always so slow. The food is worth the wait
Takes a million years if you go inside but whatever. I'm a baller with a dollar and i have party nachos.
Really good taco
Great fast food.
The food was not good at all. The rice was raw and undercooked dry and tasteless. My caso had a short black hair in it. I have long blond hair! Gross food, small portions and over priced. Dirty not clean!
Good food
Food was good, the overwhelmingly loud music in dinning room wasnt!
Food was absolute garbage. Beans were hard and tortilla was hard. Staff was super slow and had no motivation to move a little quicker.
Great food
At the time of my visit service was very slow
Staff takes very long time to prepare food
Drive thru can be long at times. It makes sense to go inside they are faster inside.
I have been eating here for over 30 years the only thing that's changed their price the food still the same pretty good
Food was good. Customer service could use some work.
A nightmare.... 30 min wait for food. Customers bringing their food back to the counter for a third time bc it wasn't made right, and employees rolling their eyes right at him! Ordered my food at 622pm I'm writing my review at 645pm. Employees arguing with each other out loud! This place is an absolute joke!! I should've know something was up when I walk into the place and no one is eating... they are sitting in front of their receipts looking at their phones . I would give it 0 stars if I could!!!
Rude cashier, she handed us a broken cup after she looked at and shrugged (like she didn't care) and the 2 large drinks we ordered were 5 dollars! The food was great.. but the serve was terrible. NOT going back
Good tex mex food
Needed a quick and easy meal. Tasted great. Employees were respectful.
Taco Bueno is a very good place to eat. It is always clean and neat, and the staff is friendly and courteous. The service is Fast and the food tastes good. There is a much larger selection than at other taco places.
Service was ok. Presentation was awful. Food was half cold, and half full.
Over priced for poor service and mediocre fast food. Not Bueno fan anymore. I remember when they ruled the Mexican fast food market. All gone!
The food was awfull
If I had a choice They would not even get a star.. first time there and it took then over 28 minutes to give me my food. I did a to go order and I walked in to get it. After watching the workers make drive through orders before the people walking in is so wrong. And by the time they made my order they were out of rice. I could not believe it, she scraped the pan to make my order. And there cinnamon things were so hard I could have put a hole in the wall if I threw them. After I got home I opened the rice. And it was the burnt dry rice from the bottom and side. Unbelievable. I would not recommend this place for a dog. Looks like Taco Bell is in my future. Never again. Don’t waste your money at this place.. ..
Gone here 3-4 times and they have yet to get an order correct. And the drive through.... Idk why I have to sit and wait for 5 minutes for someone to take my order when there's no other cars in the drive through.
Good food fast service!
Their platers are great and priced right. The last few times we've ate here, it took a while to go through the drive-thru. So if your in a hurry after 9pm, might go inside because you will def be stuck in the drive-thru.
Got inside, there were two other people waiting for their food, about 9 trays and a drink were left on the trash bin, all the tables and booths were dirty except the tall tables. They didnt have any steak made or and cheesecake chimichangas sadly. After I ordered I waited about 10 minutes for a chicken quesadilla and an order of chips and queso. The food was okay. My queso was extremely thick and I heard someone from the back, about 5 minutes after I got my food, say that they just now changed the queso, so I assume that the queso I got was the old batch due to how thick it was. Other times I've gotten it it's been relatively thinner. My chips were okay, some of them were flimsy and undercooked. The cheese on my quesadilla wasn't very melted and the chicken tasted like it was from a can. One of the guys from the kitchen walked out and came back in but not before he removed his shoe right outside of the door and was touching his foot. I'm not sure if he washed his hands or not, cause he went straight into the kitchen. Should've just gone to Taco Bell..
Good tacos. Good nachos. The new cheesy platters are pretty good too.
I’ve been in drive thru line for 19 mins now still 3 cars ahead of me this is ridiculous. I called into the store to see what the problem is. They are short handed. I cannot back out of the line now I’m blocked in. If you don’t have enough employees to run a business don’t keep it open. This is fast food not chili’s. Don’t open when your not prepared for it.
Good customer service, place was kind of dirty, but most of them are around this time of day, Food is still good though
Sauce Shamed and Food Rationing I asked for (1) sauce per item and was told "You have to share with the other customers" are you kidding me!!! This isn't free food $18.53 for (1) half full stale burrito! and some stale tacos. If that's not bad enough I asked the clerk his name so I could inform the Manager he was blaming the situation on the previous shift not prepping enough sauce all I got back from him and the cook was bad attitude and instructions to leave! This was my First and Last visit! The photo is my receipt and 4th bite into the Burrito showing even 4 bites in it still just dough.
I went to this location because the one closest to me on 44th was closed. Normally I have to fight to get the correct food that I ordered. Not at this location. The drive-thru person was nice and helpful, the order was correct the first time and they were quick. Not much more you can ask for. Great overall experience. I'll definitely be back.
No just no
The drive thru lane takes FOREVER. 1 person at speaker to order took 10 min. Then I waited 10 minutes. Trapped in couldn't leave. If going to eat here order at counter. Typing this as I wait. Guess only 1 person inside can take orders and work window. Extremely frustrating. Would not consider a fast food experience. Jeez Louis. God must be testing me. Will I pass this test or die waiting. We shall see.
Thank you Taco Bueno for providing terrible food. No I didn't really want to eat, simply ordered for sh@%s and giggles. It's amazing how Midwest City and Del City Taco Bueno employees clearly don't care about service and food quality but does management at either of these establishments? At least the employee that took my order and money was the bare minimum level of courteous and professional. I'd hate for any of you to go out of your way to exceed expectations. I'll feel mine are exceeded if I can get a decent meal.
Absolutely the worst Taco Bueno experience I've ever had. We were in the drive through for OVER 30 minutes with only two other people ahead of us. When we ordered the black bean burrito the employee said he wanted to check to see if they had any black beans. He returned and said "They dry though". When we asked if they could make more he responded with "We don't sell enough to make a bigger batch." When we arrived at the window, our order was wrong and we were given the excuse that there weren't enough employees to work. This is clearly a very poorly managed location.
Food was good the service not so good. The person who took my order very disengaged. I asked for to go order, it was not. He than bagged my order placed it on the counter without announcement, attached with the wrong receipt. A lot of time wasted because of poor service.
Very nice place,fast service.
Food was good, but the employees were very unprofessional . The entire dining area was filthy !!! EVERY table was dirty and there wasn't any customers besides me and my mother .Floor looked like it hadn't been cleaned in days .The salsa bar was destroyed and out of almost everything and all the employees were just hanging out in the back .I'll probably eat taco bueno again but definitely not at this location . Ughh disgusting !
10-15 min wait time for dining in because of lunch rush in drive thru. Other than that it's ok best taco bueno is off of nw 23rd
Very slow
This place is bad. Serving dog food
The crew people were friendly. Service was quick food was hot and tasted good. Portion size was good.
Easily the worst fast food service in the United States and probably the world. Be prepared to wait half an hour minimum for food you didn't order. I'd be absolutely shocked if this place has an actual manager. A toddler could run a more efficient establishment. They need to get their act together asap or Taco Casa will put them out of business. I love Taco Bueno in general but stay away from this location.
There was something inedible in my nachos
WORST. VISIT. EVER.The order was wrong, which is nothing new. We waited 20 minutes for our order while we sat in the drive thru watching. One employee laid his head on the food prep table with his hair touching. They didn't wash their hands after handling money place utensil under the heater where who knows what all was lurking. Food all over the floor. Fixed about 1\2 of our order moved it to serving counter, made someone else's order, started another one, saw I was watching, finally stared back on our order. They were rude, then were mad because we were watching them. The cashier didn't count the money I gave her, which was to my benefit, but I wouldn't leave w\o giving her what I owed when I realized I hadn't given the full amount. Needless to say, was my last visit to this restaurant. Plan on reporting to the Health Dept.
Decent location with good food. This place is always busy so that shows its quality. Definitely check your order though if you do drive through.
It took a long time to get our food and when we got the food, the chips we're stale. Also, the condiment bar needed refilled on a couple items as well.
Good except the chips tasted burnt because of the oil
Meat had no flavor and salsa tasted watered down
Wasn't happy with my taco salad it tasted like they didn't cook the shell long enough. Didn't have Dr. pepper and the floors where dirty
Fresh food fast
Fountain drink machine was not working & salsa bar looked nasty onions very old
the new brisket is wonderful
I don't know how anyone can think this location is any good. Service is atrocious and i got a bean burrito minus the filling. Just shell and some cheese. This location appears to have a case of a bad crew. Manager no where to be found. One person is a floater from another store. And the guy who works at the store normally is lost.
Food poisoning here a year ago. Haven't been back since so don't know why it shows me being there since. Not happening
Always fun service. Love the salsa station.
Filthy restrooms filthy floors flies around the condiment bar
Not visited as stated
Slow service no one even greeted me at the counter for a while. There were no napkins in the lobby, the lady making the food was on the phone and swearing the whole time, and the bathroom is really not nice. Food was hot and delicious though.
Good place to eat but the salsa bar some things were old and turning black green
Always fresh nice salsa bar, a little salty
Food was ok. Service was good but not enough people working. Had a lobby full of people waiting for food. Place wasn't very clean.
Boss place for a taco bueno but the salsa bar was barren
I love this place! And the food is great too!!!
Awesome food...when it's correct. Almost every other time I visit here, my order ends up being incorrect!
These are the cinnamon chips I received they taste like dirty grease and definitely aren’t as advertised I started to cancel my order before even receiving them I should’ve went with my first mind smh!
This place is awful. Took over 30 minutes to get my food in the drive thru with only one person in front of me and then the food was cold and soggy.
They didnt have forks -a plsce sellinv platters of food and salads with no forks -
There is always a long wait, no matter how many car or people inside. The past few times the shells are stale and there has been something wrong with my order. I know people have bad days but i'm done giving this location a chance.
This place used to make decent food at decent turnaround time. Now the last few times I was there, the place was FILTHY (I wonder why no health inspector closed them yet). I ordered from them through doordash, took an hour to get my order (I live 5 minutes drive from the place) then I discovered they had sent only half of the order. They should remove themselves from doordash. Ridiculous.
If I could have given 0 stars I would have. The store was dirty and I got the 10 dollar box. The salsa was going bad, the Pico was also bad. The chips were stale.
Good food, staff and courteous
Love the food but always soooo slow
good food and moderatley priced its ok for a quick bite
Air Depot area. Very nice, considerate, but training new crew. Bar had no pico, they had no time to fill. Wait was ok and food was better than other locations, closer to us.
I am the original "Bueno Bunny"!
I'm a little disappointed. We ordered the wholelotta box. And was missing several items. And we waited for our food for 20 mins. But what we had was good.
No consistency in the service or food quality. Occasionally the drive thru closes before regular closing time. With the right crew working, can't get any better. Some of the best nachos I've had came from this restaurant.
Small servings for the price we paid on a salad without the taco shell.
Good food good price
Service was horrible took 15 minutes to get my food messed up to the orders forgot the guacamole altogether worst time ever
My husband & I ate lunch at this location today. Staff wasn't very friendly. We stood in line over 5 minutes before even being greeted. Food took a lil longer to come out. They could definitely use customer service class(es), smile & work more efficiently instead of at a idgad pace.
Told myself time and time again that I would never stop here again because the service sucks,well I did. Got my meal quick but the rice was cold and the beans were spoiled, sour tasting. This place is probably getting people sick all the time.
Went through drive-through. Not an unusual situation today and I should have known better a 30 minute wait before I even got to the window then my order was not even started it was 95゚ temperature outside and the drive-through window told me they were 15 orders behind and that that they were like this every weekend. She said they were always that shorthanded. This was the 3rd and last time I will ever go to thattacobueno.by the way it was on air depot and South East 15th. Naturally I told him to forget my order
Good food. Check order before you leave though. I've had my order prepared wrong a couple times.
Cheap tacos, great service. They have a salsa bar with sauces, onions, jalapenos, cilantro. I highly recommend the "Party box" or whatever it's called. For $10 you get 12 tacos or burritos, and they also include bowls of rice, beans, and salsa. Served in a giant pizza box. Waaaay more food than you get from that "other" taco place, for less money. Ghost chili Queso is also good.
Good food. Friendly service.
Love the food and really nice people
I wanted Spanish type food..was not disappointed..
Good food
Tasty! Great service!
Great place to grab a quick and tasty meal! The staff are very friendly and you will be greater with a pleasant smile...
Worst ever! Waited in line for 15 minutes then get to the speaker and the store manager says sorry we are closing in 15 minutes so we are not taking anymore orders. So i have no choice but to pull up and now im stuck and cannot get out. I will NEVER eat here EVER again. And when i called he said i dont understand what is going on and how busy they are. When i asked for general manager information he wouldnt give it to me...If i could give ZERO stars I would.
Walked in and got a whole lotta box and 4 muchacos. I had a coupon that i showed at the beginning but she never took it. So i paid full price without realizing it. When i pointed it out they wouldnt refund the difference. Once my food came out we almost walked out without our whole order. We got the rest of it before we left. Once we got home the tacos tasted horrible!! The shells tasted stale and rebaked.the rice was crunchy from being undercooked. The only good thing was the muchacos. I dont plan on going back.
We had to clean a table, no salsa on the salsa bar, the forks and spoons on the salsa bar were covered in salsa
Food was ok but had an employee not wearing the proper and provided attire...
25 minute wait on my togo order, the workers are slammed with everyone wanting the whollotta box. Now im the only customer left still waiting for my food..
Had cold food. Bad service.
I'll never eat here again.
The best fast food Texmex!
Always good food. Friendly staff.
Best tex mex in the world
It's great !
Best taco bueno around. Food was goid and didnt taste flovorless like a few of the other stores. Def my fav Taco Bueno.
Currently sitting at the drive through window for over 15 minutes. Ordered 20+ minutes ago. They have yet to acknowledge I'm at the window...
I love this place. They have great food at a great price. The ladies that took care of me were great.
My taco meat was pink! I'm so disgusted
Bueno is the best! I happily choose them over taco Bell or Mayo any day of the week. They don't drown their meat in sauce like Bell does. The prices are normal and the selection is great and growing. Their little salsa bar has several sauces, jalapenos, onions, pico....Oh, and they're better than del taco.
Just went in an there was 3 people in front I nor my husband were greeted nor were we helped to place an order. We waited for 10 minutes an nothing by far the worst service we have ever received at this location. The 3 people in front clearly need to be retrained on customer service
I go there on Sunday afternoon's and it's frequently understaffed so service is slow. One person can't manage the drive thru, make the orders and deal with inside customers as well. This has been ongoing for the store in Midwest City.
Good place to eat when in a hurry
Didn't hardly put any meat in the street tacos
Always hot and right
This taco Bueno gave me a flat burrito with like no filling .
Food is great clean environment friendly staff all together good experience
Restaurant was kinda dirty and the food was a little less than desirable. We love our Taco Buenos but might be traveling to a different one.
Good tacos and close to home
Came in for Taco Tuesday and waited 30 mins for our order. Watched everyone after us get their order before us. Will not be back..the lady at the register was rude and slow talking our order.
Good food. Prices reasonable. Cream cheese chiminis to die for!!
Great service people.
Food was horrible and it took three tried to get my order correct.
The staff at the drive thru was polite. I tried the new brisket tacos and quesadilla today. I like the quesadilla more. It had more filling than the tacos. The tacos were ot even half full. Very expensive for what you get. The flavor was eal good tho. Loved the pickled onions. Dont think I will get them again tho.
Good food not very modern
Just went in with my wife, neither one of us was greeted. We stood there for ten minutes waiting for one of the 3 employees to at the least agnologe us. Nothing, I really hate giving bad reviews, but I felt this to be very necessary. I myself have worked in the customer service industry for 15 years, and I have never before felt so unwelcomed. I have ate here dozens of times, and will never return.
Came here late at night and ordered a chicken big freaking burrito and it is delicious! Super fast service I was there maybe 2 minutes.
I really prefer Bueno over Mayo ( which is right across the street) but this store always seems to be dirty and not kept clean in the dining area. The Salsa bar was not stocked with silverware, salsa cups etc. yet an employee was pit in the lobby area sitting down to talk to someone....(hmmmm!) The drink station was all sticky with spilled over soda/tea. There was no frwah Sweet tea made in dining area.... I just think it is all in the management and what they let go. Maybe more training in customer service would help this store out!!
I usta be a regular at this particular location before I moved away. Great service and food. The brisket is real I tell ya
Slow service rude workers messed up order.
It was slow, but when we did get it, it was really good!
The workers Tend to play around quite a bit and the wait seems to take forever but other than that their food is good
Great lunch and love the firehouse sause
If I could post lower I would, we were in the drive thru around 8:30 pm and were second in line. About 3 minutes into waiting a van pulls up. Honks for about 3 minutes. We decided to leave because of the wait and the van. As we are reversing a employee comes out, small brunette and starts yelling at our car, mid reverse, yelling and telling us to leave? After explaining it was the person behind us she told us okay and proceeded to yell at the van that was honking and repeatedly flashing lights. While driving away we could hear the employee and customer yelling at each other. Terrible. Unprofessional way to handle a situation. Being a manager off and on I would never allow an employee or myself to be put into that situation.
Great food! Could be a little more organized
Here now at 12:12pm on February 5, 2019. Got to the counter, lobby is full. Said hi I would like a wholotta box. Before I could even finish a white haired lady with accent cut me off and said very rudely, I have 2 ordered ahead of you and they are part of the lunch rush they will get theirs first. It will take at least 30 mins. I said ummmm yeah its still lunch and we will wait! But it was really rude and if you don't like your job work somewhere else!!
Bean burrito was good, but beans were very runny.
They are not fast food but they are good.
Inside of store is extremely dirty. Restrooms are as bad if not worse. The workers wear gloves to prepare the food but also touch everything else... this defeats the purpose. Based on the number of employees and number of customers, they have the time to clean just don"t.
Super good today. Love the platters.
This place has changed ownership and the menu is no longer any good. It's the same as Taco Bell. Bathrooms are disgusting at best. My wife thought the women's Room smelled Awful. The man's Room didn't look like it had been cleaned in a week and looked like there was urine on the light switch. Will not visit this place again.
Service was great!
Some of the employees were not friendly are happy to be helping customers with their order and I wasn't there only customers to experience the service level of service.
Love this food. It's not fancy but the food is some of my favorite.
Quite possibly the SLOWEST "fast food" place in history! The food is good but the staffing issue is outrageous! This one needs ALOT more help! Don't go if you want food within a 1/2 hour or so. You will still be waiting...
Only fast food Mexican I'll eat
Waited over 30 minutes before getting $ back
If I could give this place no stars I would. Ordered a $10 box, thru the drive thru, was asked to drive around front...got it almost 25 minutes later. After I had to come inside from the smoldering heat. The inside was filthy! Trash everywhere. It didn't look like anyone had mopped in days. My food did not come in a box. It came in a bag. When I got home and looked at it the beans were very old, the burritos had very little filling and the taco's were just gross. This store has a lot of turnovers. So I'm sure it was lack of employees and lack of trained employees but either way I will not eat here again.
Slow service. The chefs and servers were so rude to eachother. Neven gonna be my first choice to eat anymore.
The food had a tart taste.
I went through the drive thru and ordered the wholotta box. I had to pull around front for them to bring it out to me after about a ten minute wait. The food was very disappointing.
Great place for a large group. 16 people can sit at the table I posted a picture of. No reservations needed. Food is good and decently priced. The lobby is clean. They also have a large party box that will not brake the bank.
Ordered the 3 street tacos for 5. Straight garbage. Took 10 minutes with no one in front of me. One taco full of meat other two lettuce, cilantro, and a lime. Need to get better staff and management.
It was a mess, they messed up our order twice
BEWARE. STAY CLEAR OF THIS LOCATION. THROW YOUR MONEY IN THE TRASH INSTEAD OF WASTING IT HERE. The prices keep going up and the portions and quality keep going down. Judging from many other reviews it doesn't seem anyone in management or corporate cares about addressing the many repeat complaints. Sad. Update: Hadn't been here in a long time so gave it another try. Big mistake. Overpriced since everything is under portioned and the quality is garbage. Tried a Big Freakin steak quesadilla. There was nothing in one end of the tortilla. The steak was trash, broken down strips of flavorless roast beef at best. BEWARE. STAY CLEAR OF THIS LOCATION. THROW YOUR MONEY IN THE TRASH INSTEAD OF WASTING IT HERE.
It was ok not sure what's happen to Bueno, I'm guessing the lady behind counter was a manager but she ought to learn not to be so loud when customers are around especially when it comes to griping about employees, but it's like most places have become it's not about service anymore and the quality of the food gone down.
Super slow under staffed