Here you will be able to see the feddbacks of real people who use the services of Abuelo\'s Mexican Restaurant (Restaurant) near Oklahoma.
At this moment this firm receives a rating of 4.1 stars over 5 and the score is based on 1088 reviews.
You may have noticed that the average score it has is very high, and it's founded on a very large number of scores, so we can think that the valuation is quite faithful. If many people have bothered to give their review when they are happy with the service, is that it works.
As you know, we do not usually stop to give reviews when they are correct and we usually do it only if we have had a problem or incidence...
This Restaurant belongs to the category of Mexican restaurant.
They had my niece's wedding reception in 1 of their banquet hall 's. It was very nice. The price was reasonable also.
The service and food are ALWAYS great here. We've never had a bad experience. The food portions are generous and the prices are great. By far my favorite Mexican restaurant, period.
The number of star in this review reflects the current experience unlike some of the reviews that have been graded prior. The importance of couples having individuals time together to talk and share crucial. It was asked were would you like to eat? This was somewhere we had not over experience and had enjoyed in past visits. Past visits had seamed to have forecast, this current experience. The menu has gone up numerous times and the portions have decreased. The flavors were still bold and tasty. We probably try five to six dishes when we dine. Not every time but as and experience. Not everyone can drop that type of funds and nor are they that greedy. Its not hard to share . shallow on my part but when the potential bill overrides the rare one on one conversation. It just took something From the time out together.
Abuelo's is large enough to handle big groups. The food is always good. You can count on it being the same no matter who is in the kitchen. The service is great! It is definitely our favorite Mexican food restaurant in town. Best shrimp in town absolutely amazing steak medallions! Cold beer and good margaritas. Service can be slow but it’s worth the wait, the atmosphere is great as well.
The wait wasn't to long the food and service was great !!
Great food, great staff!
Surprisingly better than I expected, will be definitely going back for the Papa's
I work here lol Food is really good
Dont get the enchiladas the meat in them taste way to salty and belongs in tacos . And especially for $14 but other foods good they need a new recipe for enchiladas
Awesome service & great flaverfull foods! A relaxing and beautiful atmosphere to enjoy our first family dinner together since reuniting 29 years ago. Thank you for great memories.
Wicked good cuisine! Excellent service.. Be sure to check out their weekday buffet!!
Decent tex mex
One of the best places I have ever eaten. Very kind waitress and staff. Love the service very fast and had a great lunch.
Yummmmm! Selvin was a tremendous server. Great food. Always love the atmosphere.
The food was pretty good nothing to write home about but I loved the service I was with a party of at least 10 and for the most part it was one lady and she was amazing.
The waitress was drunk. She kept spilling the drinks and forgetting things. The food wasn't very good either. I had the steak fajitas and they had no flavor and came with sauteed onions, beans from a can and halfway frozen rice, the guacamole was brown as well. We were there for a total of 1 hour and only 10mins was eating the rest we were waiting for food. Super dissatisfied.
Our food was delicious. However our service was very poor. Waited forever with empty drinks. Only to have been forgotten by our server. For the price I expect much better service. No complaints on the kitchen though.
The queso was delicious and the shredded beef burrito was worth going back for. Loved the chips, thin n crunchy.
Did the buffet for lunch. Had to wait some to sit, but, the food was worth it, service was good, and the price was reasonable.
Really tasty food and really entertaining waiter would recommend.
The food was great and so was the service.
I always enjoy Abuelo's in Amarillo. The food is consistently good. There enchiladas are outstanding. The service is always good. The margaritas are very good. The atmosphere is welcoming and they have a nice fountain in the center of the dining area.
Amazing food and service, always a favorite
Good food but pricey
Good portions, flavorful dishes, friendly staff and the tomatillos lime salsa was
Love the lunch buffet.. I do wish it was from 11am-2pm that would be perfect! Very nice staff!
We visited this location in Bricktown with friends. The setting is beautiful. Our waitress was new and struggled with the order. However, it all came out correct except for one plate. The food was hot and the portions were plentiful. The sauces and chips were refilled multiple times. We love Mexican food and visit many different establishments and this is one of our top five.
DO NOT RECOMMEND! This place is gross, bathroom is not taken care of and food is disgusting. Burned refried beans, crusty tortillas, and trash all over the floor. And My fiance told a manager about the bathroom and all he said was okay. It seemed like all the manager wanted to do was flirt with the Hostesses. And when we walked up the waitress was outside and cussed because we were coming to eat and were put in her section. Totally unfriendly and priced outrageous. For 2 people it was 50$. This place is not family friendly or kid safe. Plus we had to walk by a few hobos just to get to the restaurant. My Fiance got food poisoning from this place!
I could eat Mexican food every day and not get tired of it.
I was a party of one, do they sat me at the bar area. Service was terrible. I sat for 35 minutes with a closed menu waiting to order. The bartender/waiter walked past me at least 5 times not even looking. I don't know if he thought he'd already taken my order, or??? He finally noticed he hadn't taken my order, and with absolutely no apology for making me sit there for 35 minutes he took my order. I tried to jedi mind trick him into looking at me, but it never worked. I would have left, but my time was limited. Food (burrito) finally came and it was lackluster at best. It's not a very good abuelos. I've been to better. Keep walking.
Person at carry out was awesome, and served with a smile. But food was cold by the time I got home, salsa tasted old, chips were stale, and rice was cold. Unfortunately it was my first and last time to eat here.
I need more stars!!!! We are working in Oklahoma and are Texas. We have Abuelo's at home and were ecstatic when we found Abuelo's in OKC. The food was superb as always. The staff was happy. Thank you OKC Abuelo's!!! We will be back!!
Meh. For Tex-Mex I'd find another place. Hubby had the grande burrito and he's had better. I had the 2 enchilada choice. One chicken and one spinach. They were so flat I wasn't sure if there really was any filling. Service was good as far as checking in on us but the last step of quality check is the server. The picture I posted is the garnish for my dish. It's suppose to be lettuce, which is suppose to be green. As you can see, it's not. Being as I've had experience in restaurants I would never have allowed that to go out on a guests plate. You eat with you eyes first and that's the first thing I saw... won't go back. Meh
This is our place ( me and my fiance's). Nice, comfortable, lively environment with spacious seating and authentic Mexican cuisine.
Frozen margarita with sangria swirl by Greg the bartender. Spinach enchiladas served hot by friendly staff. Restaurant and bathroom both clean and management always spot on making sure everything is as it should be. Love this place. Best chicken tortilla soup anywhere.
Mary was so awesome! I went in really wanting carnitas, but when she suggested the shrimp tacos, I went for it. They were almost like a spring roll on a taco. It probably doesn't sound appealing, but they were so good!
Great service! Food was great, but wished it was spicier!
Awsome wait staff in the bar . Incredible food
I usually try to stop here every trip through Amarillo for a great Mexican dinner experience. Waitress either did not pay attention to order or brought someone else's dinner. I felt tricked into getting a guacamole appetizer...one avocado for $8.15!. I may change my habit.
We love Abuelo's and I almost always get the Chicken Zucchini. Very consistently delicious! I also get the Agave Margarita!!! This is the only one I ever drink and the only place I get it. Very yummo!
Their lunch buffet is a great value. And they take the cost of parking off your bill
I loved it,food and service were excellent!
No complaint I will be going bacc
Good food excellent staff
Loved it! Mexican food with some twists!
The best food in OKC.
I love the buffet! All good!
No service after being seated for 15 minutes. No water....absolutely nothing. Don't waste your time or energy going to this restaurant...there are plenty restaurants nearby that value your business!!
We went here as a business dinner and we had about 30 or more people. They had the room for us but they sat it up like a buffet style and served us but you could get one chicken or steak taco with rice/beans. Everyone had a glass of water at their seat but we had to ask for something else to drink which was never offered to us. The steak that was cut for the tacos was very chewy didnt care for it at all. After we did have dessert which was cheese cake and it had a caramel milk sauce on it which wasnt eye appealing and did not complement the cheesecake at all. We ended up paying 30$ each for our plates- not happy, not impressed, not ever going back- unfortunately.
The restaurant had great service! Some of the best we had received downtown. Princess was our waitress and she was so caring, quick and attentive. We enjoyed her! The food was just so bad. It was a busy Saturday night right at peak dinner time, so we figured the food would be the most fresh, but boy were we wrong. The queso was so cold it had a firm, cheese film layer on top of it when it came out. The chips were soggy and wet. Our main entrees tasted like expensive microwaved meals. It was a disaster. But thank God we loved our server. She was not the problem at all. Just wish the food was at the same standards.
They have great food and wonderful staff
Good food good service.
Food was delicious! Drinks were so tasty! Service was awesome!
First time visiting and I got my food to go. I ordered a chicken chimichanga with a side of potatoes. All the sauces that came with it were amazing and the chimichanga was absolutely delicious. I was also really impressed that it came in a metal container to make reheating in the oven that much easier. Will be going back!
Great food parking difficult they are always busy. Worth the wait definitely. Handicap parking. We were in the party room. Buffet always replenished. Great time I will be going back. Servers very friendly and helpful.
Delicious food, great service!
Great place if looking for a sit down restraunt prior to a concert or baseball game in Bricktown.
Service was awesome, beautiful atmosphere and setting, food was wonderful. I had the Durango, my favorite. The queso is great too.
Great, delicious food, very good waitress
Arrived at 6 pm on a Saturday packed house. We made reservations so little wait time. Good food great service. Their menu and prices cam be viewed online
Great taste classic service
We love the food and the Bartender Greg makes awesome drinks.
We ordered the nachos grande and had seen some of our friiends get the same nachos and orderd out they looked delicious so that is what we did. Pd with tax a little over $13 and we were sooo disappointed when we got home and opened them. There wete 9 chips with a very small amount of meat ( ground beef ) with a small amount of cheese that had stuck to the cardboard box ...they were horrible. My husband & I tried eating them but wound up trashing them....the worst !!!! Not to mention pricey. Very disappointed
Thus was my second time, and it was every bit as good as the first. I like eating in the bar area, Clayton (bartender) explained menu & happy hour specials. I had the platinum hand shaken margarita...mmmm. I had one of their house specialties for dinner, pork tenderloin Abrigada, comes with a mashed potatoes and beans. Great flavors. They bring you chips w many salsas to mix. I'll surely stop in next time I'm passing through.
Nice Tex-Mex restaurant the fajitas salad was good. The chicken salad could have used more chicken though. Chips and salsa were good too.
Good food and prices are very reasonable for the high quality.
Not the best place for Mexican food. Everything is overpriced plus the food is either too salty or too bland. In fact it is probably the worst Mexican food I've ever eaten. And to add to it, the service was horrible too.
Delicious food. The best service. The platters are so large you could feed a family of four on one plate. Only issue is parking, especially during events.
Food was good but we spend 1.15 minutes waiting on food they brought us wrong plate and tortillas were cold
Food was incredibly delicious, servings we're huge, service was good considering how busy they were. They told us our wait would be twenty minutes, but we were seated in about twelve minutes. Atmosphere was great. I would definitely recommend Abuelo's.
Very quick service. No wait on a Thursday at 5:30. I ordered Monterrey enchiladas, but was pathetically unprepared for the gut-busting smorgasbord of Mexican deliciousness coming my way. I had to take several breathers and even began sweating, but I nearly finished that pile of food. Please have mercy on me and the hotel room toilet I’m about to destroy.
Incredibly Delicious Mexican Comfort Food with Beautiful Murals and Courtyard Setting....a Feast and a Fiesta in One...These are Extraordinarily Prepared Dishes that make you feel Happy!!! There is another Abuelo's in Abilene Texas
Good food and service
I just want to put this out front, Abuelo's is not cheap. That being said, they make it worth what you spend. The interior is wonderfully decorated and the plates are fantastically full. If you are looking for fine dining with a flair then I suggest Abuelo's to you. The staff are very friendly and attentive, and most importantly they don't hover. Great for a night out with friends or lovers.
Wonderful atmosphere. Great food. Outstanding service. Would be great for a relaxed dress, quick bite ( tapas or something like that) or a longer, dressier, 'date night' meal. Love it! Will definitely go back.
Good Mexican food in Amarillo. The service was awesome and the price wasn't bad.
Food is amazing at Abuelo's, but the service is absolutely terrible. Drinks, salsa, and chips sit empty even though the waitress only had one other table. Which is normal when we go to Abuelo's. We tell the waitress thank you several times and got no response from her. Waitress was also a low talker, so even when she did say something, we struggled to hear her. I would suggest a change in the wait staff training and a manager who walks around to check on them and the customer.
Very good food and the service was excellant. Would go back.
It was acceptable. The price and service were acceptable. Nothing exceptional here. Pay extra for the queso.
Just a solid meh all around. Went for the lunch buffet, and it was just OK. Didn't care that we had to walk around the entire restaurant to get back to the buffet from the bar area. Service was very good, and I enjoyed the salsas. Buffet options were passable only. Might go back and try ordering from the menu instead, but this place feels more like normal fast food tex mex buffet than anything else.
Stopped for supper during a roadtrip. Food was great!
Service and atmosphere where good but the food was just okay. I expected more for the price.
Great food. Waiter was excellent.
Delicious food and great service.
Food was good, margaritas were good, but not so much for the price.
Can't go wrong. Food always excellent and decent price.
Chips and salsa were great followed by excellent food!
The food and service have been great every time.
I honestly had not been here once in the 7 years I have lived here. Decided to meet up with a friend and my brother for lunch because it was close by and was honestly blown away. The waitress we had was very friendly and came around to ask us if we needed anything at perfectly timed intervals. The restaurant was moderately busy and had a wonderful atmosphere, and all around felt very welcoming and enjoyable. Will definitely visit again.
Best food and wait staff.
I went here based on the many reviews that stated this place is great. Sure, the chips and salsa are delicious and the guacamole isn't bad either but these two aspects were not enough to truly enjoy this restaurant when looking for vegan options. I ordered the vegetarian fajitas and was not pleased with them at all. For one, the beans that come with the fajitas are cooked in lard so we had to substitute them for black beans. The black beans were nothing special (i.e. I could have literally bought a can of black beans, heated them up in the microwave and replicated the same flavors/texture) Next, the vegetables brought out weren't even seasoned at all. I had to douse them in salt and pepper. The majority of the vegetables brought out was onion...mixed with some broccoli, some squash, and some zucchini, some carrots...but basically all onion. I would recommend switching it up and adding a "meatier" option to the vegetarian fajitas such as mushrooms. Also please season the vegetables
I've had the lunch buffet a few times, and it's never disappointed. Good food and great service. 5 *
Service was great, food was delicious, and atmosphere was welcoming. I thoroughly enjoyed the work dinner I had at Abuelo's! Will definitely go again when I have the chance. Try the bacon-wrapped shrimp!
My food was so delicious! The sizes and prices are well proportioned. We ordered chicken and pork enchiladas with rice and beans.
We had a very bad experience at Abuelos yesterday. We waited for a long time to be seated even though there were plenty of empty tables. The hosted just old us to wait and took way too long to seat us. She only came back to the reception area when another party showed up. Once seated we then waited again too long for drinks and even longer for food. We had a second round of those appetizer chips come out before our orders were even taken. To have spent over $100 at the restaurant I'd say our experience was very bad. Even our waitress seemed to not care about our table and would not even smile when talking to us. Oh, when we finally got the bill and paid the waitress again took forever getting our receipt. We spent 4 times more waiting than actually eating. This was on a Sunday around 530to 7:00pm. It did not look busy at all. I'll never come back here again.
Excellent food best service. Thank you...
Great TexMex food. We go there for the chips and salsa! The chips are warm and so thin...just the way we like them. Wait staff is always helpful and fast. There can be a big wait after 7:00pm on Fri and Sat nights.
Had chicken fajitas, they were the best fajitas I've had in a long time. Lots of flavor, quality meats, I really enjoyed it.
Amazing food and a friendly staff. Ask for Jeremy as your waiter. Verry attentive and friendly. This place has an amazing atmosphere and the menu is abundant
Best food I've eaten in a long time. And the service is on point. Keep up the good work
Excellent food! Absolutely love this place! Service is always on point as well!
Pretty decent experience with Abuelos Mexican restaurant wait time was little over here.
Excellent food and service
Great food and great service. Thank you for a good evening with my lovely wife
The place nice and has a good Mexican feel to it. They have both a buffet and menus. The food served off the menu is fantastic, so if you have an hour or so, feel free to stop by and enjoy great food. If you are in a hurry they do have a buffet. It is not as good as the menu food (expected) but does offer a few decent options.
Love, love this place! Try to eat there when I am in Amarillo. Also had a class reunion here in there Party/Banquet Room and very delicious!
If you ever get the opportunity to eat at Abuelo’s Mexican Restaurant in Amarillo, TX, you must go!!!!! Our server was Sarah and she was terrific helping us navigate best choices!
As always, excellent food, excellent service!
Sat down and the waitress took quite some time to get to us, and there was no drink menu at the table. Was served chewy, soggy, and greasy store-bought chips with salsa so watery it should be a crime. Ordered queso, and it was clearly microwaved Velveeta with splatter marks all down the edge of the shallow bowl. We asked for the check, and the waitress asked if it was because of something she did. $8 for a microwaved block of Velveeta. We then found a dead spider on the table. We left shortly after this.
Good food good staff but alittle pricey
The food was good. The service was excellent. But even though I give it four stars. I wouldn't go back. The prices were way too high for the food. And the salsa in my opinion wasn't good.
Nice ambiance and good food. I like these restaurants...
Great food and service
Really GREAT Tex-Mex food. The Flond for dessert was PHENOMENAL. Absolutely better than On-the-Border and maybe better than Jalapeno Tree. Need one in Wichita Falls, Tx.
Great food, great service. Not your usual tex-mex fair.
A wonderful experience and wonderful food. Charles behind the bar has some amazing mixology skills and compassionate conversation. Tamaura, our waitress, was attentive and such a joy to meet. A must visit when visiting Bricktown.
Fantastic food and service every time. Great atmosphere makes this a great choice
The lunches for the two day meeting we has were fantastic with the exception of the chicken on day two which had so much salt in it that even the salt lover's couldn't eat it. Other than that the meeting was nice along with the snacks throughout the day.
This is one of my husband's favorite lunch buffets. They provide a good selection of Mexican standards on the buffet, including several kinds of enchiladas and tacos. I usually go for healthier fare and can find the fixings for a good salad on the buffet. The restaurant itself is in a neat old building with a nice open main dining room. Service is usually very good. If you park behind (north of) the building and bring your parking stub in, they will refund $3 toward your parking fee.
The Australian sea bass and shrimp combination with Guerrero sause was very tasty. The was very good and accommodating. I will try this place again.
The food here was pretty good and the server was very nice. It wasn't very busy (I went on a Sunday night). Their house margarita is tasty and not watered down - a good deal for the price. They're a chain, but really don't have that "chain" feel. I'll be back!
Pretty good mexican food. I like the enchiladas the best. They lack in other areas though. Some plates are great, some aren't so much.
Great food and our server valerie t was amazing.
Hands down, best Mexican dining in Amarillo! Staff is always great and food is awesome!
I liked Abuelo’s Mexican Restaurant. I have not tried too many Mexican restaurants but the Abuelo’s . The waiter suggested us to try an item and we just loved the food. It had a combinations of tacos and enchilada which were very delicious. The price of the item is also good, not very expensive. The customer service was great!
Driving home to Arizona craving Mexican food. Very tasty, plenty of food, happy hour margarita very good. Our waiter Tyler nice and friendly. Appreciate that.
Love this place, best hit sauce and tortilla chips. Very friendly and professional waitresses. The food was very tasty and delicious. Pricing was reasonable for two. Considering it was packed, we were able to get seating immediately. The food was prepared timely. Our waitress followed up consistently and kept us happy.
Not impressed with the food or drinks. Cocktails are sweet.
Good service and good food.
Great queso and salsa! Food is also really good! Lunch specials
I always love Abuelo's! The food is always good - Quesadilla al Horno and Cheese Enchiladas were ordered. Both of us agree the food was great! No margaritas tonight, but in the past, they've also been good. I can't give them a full 5-star review because their bathrooms are not good. Gotta make the entire experience positive!
Good food and great service. The wait was long though and it was loud.
Good food great customer service.
We had the lunch buffet. The food is great. The selection is fantastic. We eat here as often as we can.
Just good mexican food. Plain and simple
Consistently good food and good service. Reasonable prices.
Absolutely phenomenal service and food. All meals were cooked and plated to perfection. Waitress was very kindhearted and a delight.
Dylan was amazing! Food was yummy
Love the scenery. Love the appetizer but did like the chili on my enchilada next time I'm going order queso on enchilada
My brother-in-law didn’t find 1 but 2 HAIRS in his food! How Disgusting! I will never come here again after the humiliation I went through with my family! They came down from Texas and California for my wedding I took them out the next day for brunch I thought I made a good choice as this was one of my fav. Places to come eat at. My family was already there waiting for me when I got there the waitress came to get mine and my husbands drinks she looked annoyed she was rolling her eyes as she took our drinks I almost asked for another server but I didn’t wanna cause a scene in front of my family so I bit my tongue for their sake. Then when we got our food my brother-in-law found 2 hairs In his food it was so disgusting he lost his appetite when the manager came he pulled the plate away like it was no big deal! He offered to pay his meal like that’s what he wanted a free meal he didn’t get to enjoy! And that’s about all he offered. Then when my parents went to the front desk to pay out of courtesy because they didn’t want us to know they were picking up the tab, our rude waitress was yelling at them from the table “what are they doing!” Looking at them with eyes that can kill! If she would have been doing her job she would of noticed we were ready to go for at least 20-30 minutes! If it were for me I would have Let them know but my family is humble I didn’t say anything because they don’t like any type of scenes. I came in Sunday 5/19/19 @ 11am we had a party of 13.
Always great service and good food.
This was our first time eating here as were are traveling home from vacation. I saw the reviews on the internet and we choose to eat here. I can not recommend this place enough. The food, the service and the management were AWSOME!!!!!!. I can promise you this much any time we are in Amarillo for any reason at all this is place we are eating for sure for amazing mexican food. The prices are not expensive and the food is out of this world. So if you want great mexican food at a reasonable price you have got to go eat at Abuelo's Mexican Restaurant.
Great food, great service, Mother's Day successful
Wow this is a great place. Great service. Wait staff is friendly and attentive. Food was great. I had a enchilada plate. On chicken one cheese and one carnitas. Nice atmosphere. I would go again. Oh and the chips with three different salsas is good too.
Service and food was excellent and the atmosphere was warm and inviting.
Lots of good food, friendly service & a really fun place to dine out.. Soon they'll be celebrating 30 years in business locally. I'm one of their longtime patrons.
I love Abuelo"s it is my favorite Mexican food restaurant in Amarillo! The food, service and atmosphere are always amazing.
The food was awesome, the price and service were incredible. Location was perfect for downtown access (for travelers).
The best chain Mexican food and amazing tres leches!!
Some people may say " make a good first impression!" Well my first one here at Abuelo's was indeed a good one! :-D From their very accommodating and friendly wait staff to their lunch buffet and their rustic relaxing ambiance, this place is a bricktown gem. Come on down to bricktown and check them out. However do be mindful of the parking!
Great people and great food. Unique flavors that satisfy all of your cravings. We will be back!
Love this place! Been here twice, great food and service! 10 stars if I could, would definitely recommend
Their Papa's are the best I've found!!
The service was poor, the food was great.
Not very good. Service was great. Just food didn't taste that good.
Who would of thought this restaurant prove me wrong..... I love you guys!!!
Was traveling through town and saw this place on doordash. Ordered and was delivered to our room. It was amazing. The chimichanga was top notch. The potatoes were great. I got back to DFW only to find there are at least 5 of them in the area.
Mary our waitresses was amazing. Very attentive and made sure we had everything we needed. Will be back and will make sure to ask for her section
The atmosphere is very nice and comfortable, but the food that I had just wasn't very impressive for the price.
Voted the best in OKC and I concur. We just kinda wandered in and the food was excellent. We didn't know about the vote til after we went there. Quessadilla and soft chicken Fajita tacos were excellent! Hot, fresh. Service was pretty good.
It was great to Boom
Really authentic food, high quality ingredients. Our waitress was excellent. Food pretty spicy!
Food good .waitress was a plus.Took good care of us
Love it great atmosphere friendly staff go there every chance I get
Awesome food great customer service Top Notch staff highly recommended second time in town going to this place plenty of food for the price
Super good food and great atmosphere
Food was good but service was a little slow but the server was nice.
Second time here . Shrimp enchiladas are delicious.
I have been going to Abuelos with my friends and family for a while now. I happen to go to this establishment with 20 people for a weekend dinner. Unfortunately i left my wallet in the table when we left. I called them in and they confirmed that they found my wallet and told me it was safe and I could only pick it up next day as it was already late. I was glad that they found it and went the next day to get my it. When i got my wallet all my money inside it was gone and when i told my concern to the manager they said they could not help me as the place where we sat didn’t have any camera and they totally trust their staff. The regional manager also contacted me and told me same. I am not here to play blame games but i just cannot come into terms with what happened. They gave me my wallet and the money was gone. I know i was stupid enough to not take care of my stuff but these kinds of things happen in day to day life. We are humans and accidents and forgetting something is not intentional and can happen with anyone. I am just not comfortable going back to these establishments where there is no credibility, security and no cameras!!! They can say good by to all the business I have given to them all these years. Its just outrageous!! I am just editing this review because i am not able to reply to the restaurant management who replied to this post and offered to investigate. I sent three emails and no reply. If restaurant management is not serious about the matter they should not be wasting my time and write unhelpful review that can be seen by public. I have already come to the terms that no actions or even effort is going to be done for this case. So i can live without coming to Abuelo’s. Please don’t waste my time!!
Our experiance was horrible. We waited for ever for drinks after getting salsa and chips as well as our server did not come check on us, our drinks were all empty...etc.givin 2stars is a stretch for the better! It was not busy@all!
This was the second time I attended a rehearsal dinner here. The food is excellent and the staff very friendly!
Server was awesome super friendly. Food was very good.
Excellent dinner and very unique style, not the typical Mexican food. Mom had ground the beef tacos that were wonderful. Very flavorful! The lime rice was very tasty. I had the seafood enchiladas. The shrimp and scallops were tender and tasty. The enchilada sauce was soooo very tasty. An absolute 10. Service also excellent. Highly recommend! We made notes, when coming into town again, we will be repeat customers.
Great Mexican food, cold beer and a friendly staff.
Tends to lean to the pricey side but the size of the dish makes up for it if ya don't mind leftovers the next night. The quality is excellent and the service is outstanding. Don't know what's in the green salsa they bring but the flavor is amazing.
Finally was able to get there. Have tried a couple of times when in town and was able to make it. Enjoyed it and can't wait to get back there again.
Hard to beat the Lunch buffet. Good selection of dishes and they keep them fresh.
Food good. Very good service. Fantastic waiter named Lin.
By far the worst experience I have ever at a restaurant. We PAID FOR a room and were not only given the most piss poor excuse for a server but even after 2 complaints, were only provided with slightly above bare minimum effort in service. We were there to celebrate a birthday and it took 23 minutes after we sat down to even get asked for a drink which was after the first complaint. The server was absolutely appalling in her attitude but based off of her manager who sat propped up at the host table never coming back even after being addressed, I can see what kind of standard is held. The multitude of us at the table have been in the service industry for years and will all be making sure that this experience is not repeated as it was disgusting.The bartender served beers by the can next to the glass instead of pouring them when a sloppy beer ordered. The food was the same as usual, just good. Not great but not terrible so that is the only thing this store didn't completely obliterate. I could go on but I won't. Trust me... the $450 minimum for the room might as well have gone to the homeless guy out front on the step asking for money as you walked in because I can guarantee he would have done a better job which honestly embarrasses me to say since there is no reason why this should ever be an issue for a group of 15.
Okay food. Very expensive!
Awesome service, and even better food...delicious!!!
The cheese sauce was Velveeta wasn't too impressed with it but the fajita taco's were good
Service was amazing and the food was awesome!
The food was amazing, had the lunch buffet. Only $10!? I thought I'll try it, just flying in town, I'm hungry, anytime I come back I will stop here to eat, awesome wait staff too!
Great service and delicious food
Best Mexican food ever! Room was spacious and comfortable. Waitress was attentive and friendly
Found out they don’t use gloves when they are making the food and not only that the main manager makes the other managers do the hard work for them kinda sucks for them ken is not made to be a manager he isn’t worth it screw him and I got an infection eating here worst place ever and to top it off there was a hair in my food y’all should watch what y’all eat
The food was great and the atmosphere was wonderful.
Always GREAT food & service !
Best lunch buffet ever. $9.99 awesome
Very good buffet for $9.99 and very good service.
Just passing through Amarillo. Being that it was Labor's Day everything was closed except Abuelos. I was unexpectedly surprised by how great this place was. Amazing service, staff was very attentive bringing out drinks. Food came out very fast and our waiter came back several times to check us on us and ask about our meal. We've been on the road for about a week and this was the best meal we've had so far. My steak salad was superb the steak was 10x better than steak we had in a steakhouse yesterday. We got some fajitas to go and they gave us a more than generous serving of salsa. Superb, excellent, would highly recommend this place. Amazing food and service.
Great service! Great location! For a larger chain restaurant, it is very good. Reasonable prices. Within walking distance of great sights, attractions and bars.
We went on the 4th of July and had their Margarita special plus regular Margaritas. My Mom had the Chile Relleno plate and I had Shrimp Mango Tacos plate. We also had an appetizer of guacamole. Both our meals were wonderful; however, my Shrimp Tacos were outstanding. They are my absolute favorite thing from Abuelo’s now and I’d recommend them to anyone. Great service, fair prices, and beautiful atmosphere.
The food was amazing, but the staff and wait time for food and drinks were a lot to be desired. May give them another chance, but may not.
We lived in okc for years and used to eat at another Mexican restaurant in Bricktown. Yesterday while attending an event at the convention center we were saddened after getting to bricktown and finding them closed. Abuelos has been here for decades So we tried it. We stood at the front desk for about 5 minutes while the staff carried on back at the edge of the bar. When the hostess came to seat a party of 10 in front of us. She was very rude. Our server was wonderful. The food was fine unless you are looking for true Mexican spice. Mostly an upscale Tex mex stop. If looking for authentic Mexican dishes in okc look elsewhere
Update:.... It keeps going down. I used to LOVE this place. This past time my Abrigadas had raw bacon, I told the waiter, he claimed that's how they come because they are grilled. Horrible answer!!! So he then brought me a plate with some bacon! He should have brought me a new properly cooked meal. I did not eat the bacon, I took off the uncooked bacon and put it on the plate (it was slimy and rubbery). I asked for a discount l, so he pulls the ticket off my hand and leaves. Horrible! I wont name the waiter, maybe he was having a bad day and dont want him to get reprimanded for this. I'm giving him the benefit of the doubt. Because of all this I've dropped it to 2 stars.
Really good food and Peach Margaritas!
Restaurant is very nicely designed. Food was delicious and service was pretty good.
More food than I can eat on the plate they brought us. Its pricey but great food!
I was there with a party of 12. The waitress was very friendly and fast. The food was great. Not a fan of the salsa, tastes like spaghetti sauce to me. Still giving 5 stars.
Very good. Server, Valerie excellent.
Great service...average queso
Went to Abuelos, this is how it went, front desk girl was witty and charming, we had chips and multiple types of salsa delivered almost as soon as we sat down and they were warm and tasty. We ordered a cold beverage and our meals. Chicken enchiladas and grandpas favorite and they were both just awesome. The wait staff was over the top. I'm thinking we are coming back tomorrow night before we leave town....highly recommend
Wonderful restaurant! Especially on a cold winter day. Inside is two stories and completely open to the ceiling and looks like your sitting in a town center outdoor plaza South of Texas. They have a lunch buffet for 10 bucks that includes some pretty tasty items and they will discount the meal the cost of parking , 3 bucks during weekdays.
Our server Brook-lynn was very knowledgeable about the menu and gave us wonderful suggestions. She was very attentive and kept our glasses full. My husband and I definitely enjoyed her service. Only problem was one of your other servers was in the restroom with me and she did NOT wash her hands before returning to work
Vinny was great at the bar. Food was good but the service was better. We'll be back.
Love the enchilada dinner.
We eat at Abuelo's in Az. Same chain, great food and atmosphere . Nice selection and presentation.
Have always loved Abuelos. They have changed their recipes as of late and not sure we like the changes. My meal was awesome though and their sangria swirl is always a fave
None of the food was seasoned very well at all. If you order anything expect it to be Bland. The margaritas are very low alcohol content and mostly sugar. $65.00 for three people wasn't horrible so that's a plus.
The best a afrantic Mexican restaurant in Amarillo. Very expensive drinks. Great food and service. Awesome staff
My family & I love Abuelos BUT this one was not so organized. We came in at 2 no other people before or after us and had to wait 20 minutes for a table for 11 people when there was clearly tables available. I understand waiting so they can put a table together for 11 people but 20 minutes is too long for the after the lunch rush and before the supper rush. I recommend this staff go to Plano, TX and do some retraining by their staff.
We arrived w a group of eight (8) @5:25 on a Thursday night. We were waited on promptly (water, drinks, order taken). We received our bill promptly as well...but the in between was dreadful. It took 1 hour and 12 minutes to get our food and when we (at least the four ppl immediately seated close to me) did get it (the meat portion and the rice)it was very, VERY dry and lacked any taste at all. The charro beans were passable but had more “juice” than actual beans. Overall, a poor experience for an established restaurant. Won’t be back.
Pricey but good food
It's okay. No complaints, but nothing special either. Update: I was looking at this review that I wrote months ago and wanted to include this bit. I had been on business and I think I might have even mentioned that to the server. While I was doing my expenses a few weeks later, I noticed that the server (a tall, thin, younger woman) had changed the tip from 5 (which was more than 20%) to 10 dollars. Pretty annoying and if I had more time I would have called to complain.
Food was bland. Courteous waitstaff and good price, just no flavors.
Absolutely delicious, great service, friendly staff!
Wait staff was great and apparently my granddaughter liked our waiter
We ask to seat a party of twenty and they split us up in parties of ten with table's of ten across the room from one another. The waiter was very friendly but he was very slow about getting chips or drink's to the table. The food was second rate and order was not as specified. The bar tender was very rude. My family will not be returning any time soon.
The pork tenderloin was amazing and flavorful!
Good food. Cool atmosphere. Server was attentive.
Always the best chips and salsa. They have the best ribeye in Amarillo! I didn't care for the queso this time, but usually it's really good. It's worth the wait to get great food. I usually get the chicken fajita chimichanga, it's pretty good but pre-made.
Great food and great wait staff
Abuelos never fails us!! Our whole family loves it!!!
Absolutely love the food! The service is as equally amazing
Great food great atmosphere
Wonderful, tasty filets and margaritas, sat at the bar, great atmosphere
Smoked salsa. Also you don't need 3 enchiladas. They are huge. Delicious but huge.
We always love the food, but yesterday our service was also exceptional! Our favorite is the green salsa. I enjoyed my chicken fajitas but my favorite will always be the pork abrigado
we were a large group. found a good place for us to dine and visit with visiting family.
Grilled chicken salad was good, but I only got 2 pieces of chicken and 1 mandarin orange
Great place to eat recommended for anyone who loves Mexican food not Tex-Mex but Mexican food
The lunch buffet is an excellent way to try new things while having the fallback of classic favorites available if you don't feel so adventurous.
Food was top shelf! We just moved her a week and a half ago and have already been twice! Our waitress was the absolute best we have ever had! Highly recommend!
Very fast service and good food
I would give them 4.5 stars. Had the shrimp lunch fajitas and they were good. Was a reasonable size portion - not too big, not too small. About 6 medium shrimp. Our server also did a fine job.
The food here is delicious. Very authentic, feels like I'm in Mexico.
Nice place good food
Great Chips & Salsa w/ Juicy Fajitas! Thanks for the great service!
Overpriced food in an area that is not user friendly.
Great food with great service
Very good mainstream yet slightly upscale Tex Mex chain. More than just tacos and enchiladas, look up the menu online. Great sauces, steaks etc. wide variety of offerings beyond what you expect.
Friendly service with tasty fares.
Awesome waiter and food... Marked as a favorite for when we pass through again.
Great food but server was slow tonight.
Amarillo has hidden gems abound for the casual passerby. Granted, it's the fortunate that unearth this gastronomy and service of true royalty. Enter this palace and your culinary senses will certainly be transported to a world of splendor that overwhelms expectations and tastes alike. All I can say is this; while Amarillo may be glorious; Abuelo's will redefine your level of acceptable for Mexican cuisine.
The best fajitas and tres leches cake. Will definetly go back any time possible. Plus the whole restaurant is amazing decorated.
Good service and spicy foods.
Great service. Outstanding food.
The food was delicious but the restaurant was dirty as well as the restroom. Trash everywhere. I haven't visited Abuelos in a very, very long time and it lost its elegant charm...and Mexican appeal. It was falling apart, it needed …
Very great food and service.
Love love - Great food. Great service!!!
First time eating at this Restaurant, it was okay the price was ehhh Reasonable but the Rice was amazing. The shrimp soup not to so much had a funny taste.
Great place for Tex Mex food. A lot to choose from and a real Mexican Sazon!!!
Excellent atmosphere with great service. A top choice in Amarillo.
Now that a mexican love their food and restaurant is a fun place to hang out and be with your friends after a long day at work or your spouse
Honestly, this place hits way below par. The environment is generic and cheap-looking. The food is decent. The drinks are way too expensive and not of a good quality. You'll walk away with lighter pockets and a heavier gut.
Great food at a great price.
Great food friendly service. A little pricey. Stingy with chips after buying queso. By the time you get extra chips, your queso is cold.
Okay so the food was hot and good, best part of all was $3 margaritas on Thursdays in July. I did notice that some of the menus were dirty, we waited about 5 minutes before anyone even came to the front to seat us but our actual server was great and very attentive.
We were a table of 9 people on 9-28-19 and the general consensus was every different plate of food was too spicy hot. Most of us didn't finish our plate for that reason. We have eaten at the Memorial in OKC location several times and never had this complaint.
Great place! The building's interior was authentic. The food was some of the best. The combo platters rock.
A quesadilla here will be very different than a quesadilla anywhere else. Fairly priced. Very busy restaurant. And the service was good considering. Thought I took a pic but I can't find it. Oh well maybe next time.
Excellent food and excellent service!
Some of the tastiest enchiladas around and I'm from So Cal.