




We offer you the opinions of people like you who used the products and services of Saona Restaurant Bar & Grill (Restaurant) in North Carolina.
Nowadays this business receives a score of 4.0 stars over 5 and this score was based on 393 reviews.
As you can see the average score it has is positive, and it's founded on a high number of reviews, so we can think that the valuation is very accurate. If many people have bothered to give their score when they've done well, is that it works.
As you know, we do not usually stop to put reviews when they are correct and we usually do it only if we've had a problem or issue...
This Restaurant is classified in the category of Dominican restaurant.





My family & I came here due to so many folks telling us how wonderful the food was. I’m Dominican myself, and thought it’d be nice to try it out. Food was not what I expected. The beans were very salty, couldn’t even finish it, the pork was cut so thick. It was awful. I didn’t even eat my food! Be aware :)





Great food, fast service, glad they're back open.





Donw here visiting and was craving some spanish food and found some good good food. A must eat!





Healthy portion of food. The passion fruit juice is on point... I had the oxtails platter and the fried snapper at the same time only because i coudnt choose. Loved it...





First time there oxtails where yummy...looking forward to next visit when in Charlotte...





Food great, music great for the younger generation.





The best AUTHENTIC Dominican food in Charlotte. Very reasonably priced. If you think the P.C place is good, you will love this one. I like most of the the recent upgrades they made.





Tasty....and nice I would give a 5 but sometime they over fry my pork and it’s a little dry.





The food here is good for the most part, & the Portions are amazing. But I will say the service sucks, it’s like the waitresses really don’t care or don’t want to be there to be honest. Two times we went my husband had to take our cups up …





Service and food is excellent. Waitress is always friendly great place to eat.





The food was great service needs a little work but I will go again.





Beautiful staff. Very attentive 2 customers.





Where to begin, how about the most obvious: the place is rundown and smells moldy but I ignored it bc sometimes looks can be deceiving. The service and staff were beyond HORRIBLE. It took so long to get the unfriendly waitress to come to …





I'm Puerto Rican and love the ham and cheese empanadas. Food could come out faster but has been consistently good. Music is good on Saturday nights but it's loud. I enjoy seeing all different colors of Hispanic people having a good time together.





The place looks nice, good service but the food is horrible... Súper salty





Great food, nice atmosphere friendly service. I had the fry fish fry to perfection and perfectly seasoned...





Great Dominican food I love it





Good food my husband bought mondogo it was decent.i had stew pprk ribs they were ok not impressed and also their beans need to improve.cleannplace waiitress were nice.food needs to taste better Dominican food is amazing n saona was not





I always like the food here. Everything I have tried has been delicious. I definitely recommend. The food is authentic and reminds me of home. I highly recommend.





Not sure what happened. This place is changing for the bad. Used to be good food and good service. Now ordered a Morongo de puerco it had one piece of puerco barely inside whole and not cut into small pieces. Throughout the dominican staple.





have tried many meals there and everything taste amazing so good i live 2 hours away and i go there just to eat





Authentic homemade dominican food. One of the few dominican restaurants that food taste like back home. Location is not the best out there but it's worth the food.





The young lady up front was very helpful(It was my first time). And the food was definitely good





The food and service is very good, but a little on the pricey side.





Always eat here love the lunch special best in town very pretty staff too





the place inside needs repairs and the food needs better presentation





When I googled it said closed at midnight but I got there around 10ish and it was al ready closed





Went there for the first time and ordered the lunch special as take out. Very affordable and got plenty of food for the money. So delicious and the meat was very tender!!! I will definitely be back!





Nice people and the food is delicious.





Although the girl didnt care to be a waiter. The food was good.





Food is good , servers are a little to kaki.





Who stole thier seasonings?¿ The food was so bland. Bland and more bland. What was I thinking? The sign outside says Carribbean AND Dominican. For someone with a gentle pallet, go for it. This place is not for me.





Great food great service





Very good food





Food is good. Service is so so. And how do u have the nerve to charge for garlic sauce which should automatically go with ur chicken. Unfortunately I probably won't be going back here for a while unless it's for takeout. I also learned how to make my own garlic sauce. Thank u YouTube.





The food was amazing. Delicious. True Dominican food. The Mangu hit the spot. I did not give it 5 stars because the waitress who brought the food wasn't very good. Needs better training. Rarely checked up on us. The music was a bit loud to the point I couldn't hear my friends. However, the food triumph over everything else.





Ok





Only go here if you like being served by unfriendly staff... Just went for lunch and there was no smiling faces or welcoming attitudes. The waitress we had was horrible and her attitude was the worst...Next time we will try PC;)





Good food but takes to long to come out





Real friendly just a little language barrier





The DJ is better than Punta Cana's, but the food and waiters need to be better, #CompetitionIsOnTheAir!!!





The food is awesome and great atmosphere





I've been here twice. Twice horrible service! I tried to order Mofongo with shrimp but I also wanted a side of Chicharron. I was refused the chicharron! Reason: It's already in the Mofongo! The lady was rude. Needless to say, I will not be ordering from them anymore! Poor poor service...





Food and service are both wonderful best Dominican food in charlotte!!





Love this place and the food reminds me of home





Ate their for years





Best Dominican food I've ever had. The service is super great and the servers are very attentive. Recommend this place 100%.





Good food, good service good music on the weekends, also good hookah spot to chill and eat .





Good food. nice food





Best place ever





Food is DELICIOUS!!! Never disappointed.





Best People ever





This restaurant is real... I have been looking for this for a long time! Some people watch too many shows on FCN..(food channel network)! I am simply saying, I love this place... it brings me back home though I am so far away! The food is cooked as it should be! Thumbs up to the kitchen! All day!





Where do I begin? The food was ok atmosphere was sketchy. Not my type of venue.





Great place too enjoy with friends, drink eat and dance, now that they don't let anyone under 21 come in got much better





Great place! Food is the BOMB! LOVE eating here!





Large food portion. We had to take home part of our order. Quiet during off-peak hours. Overall okay, but not exceptional. the location is a bit inconvenient.





Delicious food





Great atmosphere, food was delicious





The Worst, with it being just two ppl in there at the time they added their tip into your bill and then asks for another tip, they don't offer free refills on drinks and doesn't tell you until you see your bill where they've charged you 10 dollars just for Tea and Lemonade. I ordered chicken fajitas that doesn't come with tortillas just a lot of rice, beans and salad. The chicken was overcooked to the point it was just chewy. Only decent thing was the rice and beans. My bf got the roasted chicken and he said it was over seasoned, it came with the same sides as well. Wouldn't recommend that place to anyone





I had good hopes for this place but after a big in my drink ... incredibly horrible service I would say don't waste your time





Meeeh waiting time was a lot. But then the food was pretty good. So 4 stars it's fair for me.





Great spot for bachata/merengue on Saturday nights. Buckets of Presidente are a staple, and are effective. Food is decent.





We go every Saturday for lunch good prices great food so far it has been an amazing experience they give big portions my favorite is the white rice and red beans I see other reviews that are negative but so far we are very happy hope this helps those of you who are undecided.





Food was pretty, good service not





Food really good





Great food and they have oxtails





Walking in and looking around already had a bad vibe but I was told the food was good so I stayed... boy did I regret it! Waitress wasn't pleasant, we waited over an hour for food we didn't get to eat because we got tired of waiting and just paid our drinks and left. I would NEVER go to this place again.





Food was ok, service ok... They have pool tables!





Authentic Dominican food. Absolutely the best in the Charlotte area tou will not be disappointed





Waited over an hour for food for dine in. Food was ok for all that wait.





The food is awesome! Best Dominican food in Charlotte.





Great dishes...a bit salty





Great Caribbean service and flavor





Great environment en Saturdays! Great place to have fun





Food & music is good but customer services sucks. They have only like 2-3 girls waiting tables and they don't even serve you right. They can care less because the tip is automatically added to the bill. I wont be back. I tried giving them the benefit of the doubt twice and still failed





Food was great, music and crowd was good





First time there is a good spot to chill





Service was not good at all and food was dry. Not happy will not be back.





Was there on a Saturday night and waited over a 1/2 hour and NO ONE came to our table to ask if we wanted to order. A month prior waited Over 40 minutes till I Grabbed a waitress to take my order and it took another 20 minutes before she came back to my table...





The food was really good





The food here is amazing. It took me right back to DR. Finally a Domincan restaurant that actually taste Dominican. 5/5





I've been here a couple times and tonight was BY FAR the worst service I have ever received at any resturant. Me and my husband ordered a picadera to split ($9.99 on the appetizer menu and the ONLY picadera on the menu) along with 2 sides (we were not too hungry, just looking to get a little snack). Besides the fact that our meal took over 50 min to come to the table (there was only two other groups there, and they already had their food) and that someone who got there 20 minutes AFTER us got their food 15 minutes before us, our server ignored us until we finally had to get another server to check on our meal. Cut to the tab, I notice that our picadera was charged at $20. When brought to our servers attention all she kept repeating was that she interpreted our order as us wanting two orders of the picadera and so charged us for a picadera x2 (not on the menu, nor was told to us when we ordered). We specifically stated we wanted the appetizer picadera when we originally ordered and yet we got charged what our server FELT we wanted and not what we actually ordered. I have ordered this plate EVERY time I came to Saona and received the same amount of food as I did this "x2" version, besides receiving extra tostones which I originally thought was the servers way of apologizing for ignoring us and our food taking so long. Ended up paying the full tab regardless minus a measly $5 discounted tab and left it at that since the waitress refused to fix HER mistake. Take your money and go to Punta Cana, better service, music, venue and food.





Delicious food in amazing prices





The food was absolutely delicious. Tasty and fresh. Service was excellent.





Nasty place with out people and angry customer service !!!! The food look good but taste nasty





The owners are the best... Great customer service!





Wish I could give this restaurant zero stars but I can't. Obviously Dominican restaurants are not plentiful in the CLT area so options are limited. Called tonight to pick up and order of mondongo. I called ahead purposefully to make sure they had it available because its not your everyday soup. I was told they did. I get there to pick up my order and somehow they "ran out". They didn't offer me anything to compensate me for my time or incentivize me to return. I have been here before the food and the service has always been mediocre at best but like I said options are limited. Don't bother calling in an order because you will drive there just to find out what you ordered is not available.





Outstanding food, service and atmosphere. More food then you can eat. Two thumbs up along with five stars.





The food is good but I waited for my food to long





Food totally overcooked and dry! Shady place, not our scene!





I love this place





Better service





The food was excellent. Great flavors





Horrible food, bad customer service, and the chairs/tables were wobbly. Don’t waste your money or time coming to this place.





Nothing bad to say... was so good arms they give nice portions I had the fried pork rinds rice n beans... try the oxtails and empanadas it's good too!!!





Great food and service! Very large portions so 2 people could easily share one entree. I got the stewed goat, it was delicious. I shared with a friend and still had some to take home.





Delicious authentic Dominican food.





I really enjoyed the food but the service was a little slow and the restaurant wasn't busy !





The place is good. For those that complain about service they are not used to carribean style service. Come eat some good food and listen to some good music and chill.





The skirt steak taste like liver... didnt really like it. the oxtail was ok but I have taste better...I went there on a thrs about 1pm they only had 1 person in there was a little uncomfortable not seeing ppl in there for lunch but I gave it a try...not to satisfy





I've went to here once before with a friend and the wait was long but worth it. We went today and we had to wait 15 minutes for them to heat up cold soup then when we asked for bread with butter they took so long to comprehend it and to get …





Authentic dominican food. Service is pretty slow though.





Food impeccable service excellent atmosphere delightful need I say more





Food is delicious





Good food ,bad customer service ,they automatically include their own tip meaning not giving you your change back without your permission I would recommend call in orders only!