You will be able to see the reviews of real people who are purchasing the products and services of Hard Rock (Restaurant) in the state of North Carolina.
At this moment the business has a score of 4.2 out of 5 and this rating is based on 1872 reviews.
As you can read, it reaches an reviews average is quite positive, and it is based on a very high number of feddbacks, so we can be pretty sure that the score is quite accurate. If many people have bothered to rate when they've done well with the business, is that it works.
You know that we do not usually stop to set scores when they are positive and we usually do it only if we have had a problem or incidence...
This Restaurant corresponds to the category of American restaurant.
Vacations can be expensive, therefore we were looking for somewhere affordable. We chose the Hard Rock Cafe because of the simple yet diverse menu. I have never eaten at a Hard Rock Cafe personally but my friends had. Upon entrance I was happily greeted by good rock music and a fun atmosphere, yet the room was dark as the pits of hell. We expected a long wait because of the high volume nature of such restaurants, but we were seemingly forgotten and watched multiple tables get seated before we did (although we had reservations at 7 and were asked to come inside.) The service itself was slow, but acceptable given the busy nature of the evening. Our meals came out fresh and hot, and other than missing my fries (which was rectified) everything was great. Affordable, fun, and delicious, but dark and could be forgotten upon seating. P.S.- it’s the HARD ROCK cafe- stop playing “Watch Me Whip.”
I came here on a vacation to SC w/ a party of 8. This dinner was excellent as well as the service and views. I had the standard legendary burger and the presentation and taste was exquisite. My server was very perky and seemed to be the manager/owner of this hard rock. I wrote this review just to say, how nice the building is and how tasty the food is. 5 stars!!
Great place!!! The food was amazing and delicious. You can never be disappointed with their customer service and food quality. I love this place. I'd definitely recommend them.
Best thing about this Hard Rock is the memorabilia. The waiter was rude and distracted. NEVER made us feel like he wanted us there. The food is overpriced for the quality. I've been to many Hard Rock Cafes before but this is the worst. Don't waste your time.
This is smaller than some hard rocks but food was great and so was the service. Wings were amazing! Burger was delicious, almost didnt even need ketchup or sauce. Grilled chicken sandwich was also good. It was a little overcooked and could have used a bit more sauce but ok.
Fun place to eat with good food. Wish you got bigger sizes for the price you pay.
Vacations can be expensive, therefore we were looking for somewhere affordable. We chose the Hard Rock Cafe because of the simple yet diverse menu. I have never eaten at a Hard Rock Cafe personally but my friends had. Upon entrance I was happily greeted by good rock music and a fun atmosphere, yet the room was dark as the pits of hell. We expected a long wait because of the high volume nature of such restaurants, but we were seemingly forgotten and watched multiple tables get seated before we did (although we had reservations at 7 and were asked to come inside.) The service itself was slow, but acceptable given the busy nature of the evening. Our meals came out fresh and hot, and other than missing my fries (which was rectified) everything was great. Affordable, fun, and delicious, but dark and could be forgotten upon seating. P.S.- it’s the HARD ROCK cafe- stop playing “Watch Me Whip.”
Great food service family friendly great view excellent for the younger crowd
Cool place and the service is amazing. However, the food is just not that good.
Walked right in and sat down outside. Great service. Food was absolutely fantastic.
Our waiter Tremenous was awesome! Very professional pleasant great attitude and knew the menu not so much for Nicole (hostess) she came over to our table to say that they called him "Captain save a Hoe" which was very unprofessional and not appropriate for our kids (party of 6) sitting at the table, we really don't even know why she was over at the table but nevertheless Love the guy with the blue/green hair (not sure of his name) but was very patient with us being that we didn't like our pic he let us retake and we loved it! Food was great! Service was great! Would have given 5 stars but the comment from Nicole was sooooooo uncalled for
I came here on a vacation to SC w/ a party of 8. This dinner was excellent as well as the service and views. I had the standard legendary burger and the presentation and taste was exquisite. My server was very perky and seemed to be the manager/owner of this hard rock. I wrote this review just to say, how nice the building is and how tasty the food is. 5 stars!!
I was really upset on the service and handling of our table, that I immediately had to post this. Several issues here at the Hard Rock Cafe Myrtle Beach location occurred and it's extremely unfortunate. We were seated at our table and noticed that we didn't receive any silverware and had to notify our server. A small apology was mentioned for the mistake. Then we order a few items.The twisted Mac and cheese was not prepared the way we requested, that is without red peppers.... Instead it included hot red pepper flakes. If this was an error on the kitchen then it's on them, if the server knew I was having the red pepper removed I would hope that he would be a little aware of the red pepper flakes contained in the dish that made it spicy and zesty. Not what I wanted. Also, my wife ordered a ceasar salad with chicken and had to turn her dish away due to the croutons tasting like rotten fish. When our server came to us we told him of our concerns and he did offer to remake the pasta. I didn't want to wait the 15 minutes he said it would take. He did not ask if I would like anything else, and he didn't bother asking me if I would like a menu. We said we'll just take a burger and he didn't ask me what kind of burger or how I would like it cooked. It wasn't till 5 minutes later he checked in on us and that was because we had to stop him and ask how they planned on making the burger. He said they were going to make it well done. I told him to just forget it and that I did't want to have to wait any longer and to just take our check for my daughter's two meals and appetizer. There was a minimal apology, little to no sincerity and almost robot like. No discount or deduction of the appetizer. Extremely disappointed so much that this might be the longest review I've ever done for a place and it's unfortunate that it's a negative one. I usually post nothing but positive reviews. We really miss the old Hard Rock, and won't be returning to this location.
We are locals. Growing up and traveling we’d stop at different HRs. Never cared for the food. Anyway, times have changed. We love it and go here regularly. The severs and even people in the store/ hostess people are amazing.
Great place!!! The food was amazing and delicious. You can never be disappointed with their customer service and food quality. I love this place. I'd definitely recommend them.
Wait was only 10 mins. Has small gift shop. Nice atmosphere. Good music! Nachos are excellent!
Food was okay, service great, way overpriced food for the quality.
Food was good. Buffalo cauliflower was delicious. Staff neglected our table and a second staff stepped in and took very good care of us. Also had a fabulous experience shopping in the rock shop.
The food, drinks and atmosphere were great as always, but the service was downright awful. We spoke with the manager about this person, hopefully he took care of the issues. Not a good experience.
Excellent service! Loved the memorabilia on the walls and the chance to take a selfie with the Hard Rock guitar.
It's a great place to go, and pretty cool to see all the stuff- but I liked the old location better. I feel like this one the memorabilia just isnt as accessible- maybe because of the layout. Also, I wish their menu was a bit more diverse. It's pretty much burgers only- I think there was only 1 salad option and 1 pasta dish- but the burgers are really good. The gift shop is kind of crowded but friendly staff and great servers.
Don’t believe the hype. The food was straight trash. I sent mine back because the pork sandwich was swimming in liquid from the coleslaw. Don’t ever order the nachos because it comes with slice cheese on it and you can do that at home. The service was at a one because they brought us food and then realized they brought it to the wrong table and it was for the table next to us that ordered after us
Very good as always just seems like they are getting more expensive! The staff seems to be great. But they were very busy so make sure you come at a good time or not starving because that’s going to make a long experience.... but other then that all in all good just like any other hard rock
Food was good. Live band was playing while I was there. Food came out quickly.
Excellent Food good service wonderful atmosphere. Will come back.
Good food, friendly staff, cool gift shop
Bangkok shrimp is amazing, best burger and ribs are in point. I've never been disappointed with the food nor the service
A little pricey, but the food was good and so was the service
Food was amazing.I can't say enough good stuff about it. The atmosphere was very welcoming and their services were great. The staff was courteous and amiable. I would recommend it to families.
Me and my fiancé drove down hear from Pittsburgh. Worst service I’ve had in long time having to ask for silverware 3 time as I used my fingers to build fiquitas not ranch for wings. So I asked 3 times. Food out before sides can go on and on but the power of google love it
Great food , excellent memorabilia & always have to get a shirt and hat !!
Hate to do it but the server is only getting 10%. She disappeared after taking our order and didn't show back up until we were done eating to ask if we wanted the check. Food was good, came out in a timely manner, otherwise a good experience.
Terrible service. Mediocre food. Overpriced
Best thing about this Hard Rock is the memorabilia. The waiter was rude and distracted. NEVER made us feel like he wanted us there. The food is overpriced for the quality. I've been to many Hard Rock Cafes before but this is the worst. Don't waste your time.
Went here on a Wednesday evening, expecting it to be wonderful, given the reputation of Hard Rock Cafe. It was anything but! The food was mediocre and WAY overpriced, the music was blaring and the service was horrid! We both got steaks, and they were full of fat and gristle. I’ve never had a New York strip with tough/chewy spots. I couldn’t eat about 1/4 of it. And the broccoli and mashed potatoes were flavorless. The server was too busy taking and giggling with another table to tend to us. I had the signature hurricane, and it was not what was pictured in the menu. In the menu, it’s in a hurricane glass that looks about 20oz, but it came out in a short thin glass, about 12oz, and tasted watered down. The music was so loud, we couldn’t talk over it. We paid $80 for the two of us, and it was miserable. What a waste!!! Won’t be going back to Hard Rock again.
It's wad great to dine
First experience at the Hard Rock Cafe was nothing less then awesome. Our waiter T was the best I ever encountered! He knew everything on the menu by heart, he was energetic,personable and was always smiling.He never wrote down our orders; we had a party of seven and everything was right when our food and drinks came out! That man deserves a raise! I will definitely return because of his wonderful service and the hot wings lol
Food was great! Wait times were very long but we had a party of 11. Waited about an hour and a half but were compensated with an appetizer platter. Fun atmosphere. Excellent service.
Well well well hard rock cafe in Myrtle Beach S.C. All I have to say is get your act together. The waitress takes my wife's and my order without writing it down. Mind you it was only two burgers. They said I'll bring out the ingredients and you can fix it yourself I'm sorry I forgot what you ordered. That was after I asked for lemons for my tea and the bartender grabs two wedges with his hands no gloves on after wiping down the bar with a nasty rag.
Its a great place to have fun
Awesome place. Great food people and atmosphere. Highly recommend.
My server Miles was awesome! Food was amazing!!
Just went there for dinner , my son food was just bad , my wife got vegetarian fajitas, no guacamole & vegetable werent cooked properly. Will never eat there again. Also manager came over & did nothing to help us ....
Food was great! Wait times were very long but we had a party of 11. Waited about an hour and a half but were compensated with an appetizer platter. Fun atmosphere. Excellent service.
Salsa night every Saturday. Turn up. Although it took 3 times.. Ivanka the waitress there went above and beyond all 3 times to make sure our food was cooked properly to our liking.
Great experience. Temerous is an amazing server!! He is attentive, efficient and kind! If he's working when you visit request him you will not be disappointed. The food was typical chain restaurant food (meh) the value was in the service.
Omg Orcun was so cute and adorable, bless his sweet soul. Rock on Orcan!! We will miss you!
Decent but he singer Marty tomorrow if there's more stuff to spend your money on out of this place in Myrtle Beach
Well well well hard rock cafe in Myrtle Beach S.C. All I have to say is get your act together. The waitress takes my wife's and my order without writing it down. Mind you it was only two burgers. They said I'll bring out the ingredients and you can fix it yourself I'm sorry I forgot what you ordered. That was after I asked for lemons for my tea and the bartender grabs two wedges with his hands no gloves on after wiping down the bar with a nasty rag.
My boyfriend and I ate here for lunch. I had the ribs and bbq combo and let me tell you, it was worth every penny!!! The food was spectacular. And to be honest, I'm not sure which was better, the food or the service!! Miles was our server and he was such a pleasure!!! I will DEFINITELY be going back when we make another trip down there!!
Hard Rock has been a tradition of my family for years that I wanted to share with my children. Unfortunately, today’s experience was terrible. First off...we were told 20min wait. 45 min later I walk up to the hostess and ask for how much longer. She told me that our table was ready to go inside. We go inside and are asked if we received a text. Nope. But your friends out front told us we were ready. So another 10 minute wait then we are finally seated. So then another 20 min later someone takes our drink order. So my family went to order and oddly 4 of the 5 wanted the Mac n cheese only to find out it isn’t available. On a good note, what food did come out was good and so was my Hurricane.
They are a little pricy & have a very small menu HOWEVER the food was delicious! The staff was great! Nice & clean. Five of us all got different meals & we all loves them.i also enjoyed the text alert to let us know our table was ready, they were very busy & there was no available seating near by so it was very helpful.
Amazing food and a fun atmosphere.
I loved it! The different instruments used by different artists, the pictures, the history of certain musicians in there! It was great!!
The best place to have a drink, some food and listen to good music, I highly recommend.
Hard rock cafe at Myrtle Beach, is most definitely one of the most far away from where I come from.. which is Greece!! Since I am a huge fan of these places this one was as great as all the others I've ever been. Very nicely decorated, as always, with great music, food and drinks. A plus is the location, which is great. Don't forget to visit it. If I ever go back there I will most certainly pay my respects again!!
Went from a beautiful pyramid with plenty of room and a lot of memorabilia. To a tightly squeezed place with very little. Prices are still outrageous but without atmosphere it had its worth going to
Food was very good! Service was excellent and super friendly!
The drinks were made perfectly and the steak was delicious! Service was great also.
I came here when I was on vacation, and it was a nice, chill restaurant with a lot of excellent dishes to choose from, but I just got a virgin pina colada (I’m not an alcoholic), and the guy there was super laid back, and sold me a souvenir glass. It was really nice there and It had a shop inside, too. I loved it, deserves a 5 star indeed.
Servers were extremely friendly. Chicken club is very good. It took a little time for the food to get out but overall pretty good.
Ordered drinks and got them.... Waited half hour for a second and ended up leaving due to no service. Thanks guys! NOT
Always fun and great food.
Salmon was excellent service was great !
Great burger and fries. Love to look at the music memorabilia. Picked up a hard rock pin
Nice staff and good food
Destiny was a wonderful waitress. Sara helped with merchandise and was very knowledgeable. Thanks for the great experience! Lisa and Traci
Great food , decor and service
We were in a group and Viktor (from Romania) waited our table, he was attentive and the food was great!
Food was great! Plus we were put in a booth that I loved, Good Charlotte. My 2 y.o really enjoyed see the guitar and eating from a guitar plate. We purchased one from the gift shop to take home.
Best food I've ever had, definitely coming again<3
Food was good...a little bit pricey.. know it is Hard Rock...just didn't feel like it was great value.
The Hard Rock Cafe is one of my absolute favorite places to dine when visiting Myrtle Beach and the Grand Strand! If you find yourself at Broadway at the Beach make sure and check it out!!! Great memorabilia scattered throughout the building and great music! Also i STRONGLY suggest you request a server named Miles!!! He is the absolute best server i have ever encountered!!
Great service and there was not a long a wait time. Our server and the manager were both very great with correcting an error to our meal. Excellent customer service and the food was great.
Our experience for lunch was nothing short of perfect! Our waitress/bar tender Becca was friendly and quick! She answered all of the questions that we had about the menu and events going on in the area. To top that off, the food was great! The chicken fingers were moist and seasoned amazingly and the burger was the best we’ve had. I’ve also posted a photo of all the food for left overs! There was so much bang for your buck! We will be back.
Great drinks and an awesome bar. Prices weren't bad.
Friendly environment, I loved the staff.
Great food, Great experience, buy very pricy. I ordered the twisted Mac n cheese which was 2000 calories and $16.50. It tasted great but the serving is huge.
Had a great time! Our server was very funny and very helpful. She kept drinks filled and kept us laughing the while time. The burgers are huge! They are a little on the pricey side (around $15 each) but you definitely get your monies worth! Loved the atmosphere and will be coming back again when I visit the area!
Typical Hard Rock dinning food. The staff was great. We took a group of over 20 soccer players and they handled everything very smoothly. It is a little loud for group conversations, but once again that is what you would expected. We had a great team dinner and would come back next time we are playing in town.
Great celebrating your anniversary. Loved the cheeseburger cupcakes. Rock on!
Went for lunch and it was a disappointment. They weren’t busy at all and we were seated away from everyone else for some reason. Our drinks took 20 minutes to get, our food took even longer and our waitress kept forgetting about us because we were secluded. The food was good though but not worth the price. Hope you have a better experience then us!
I have always loved Hard Rock... ever since I went to my first one in Dallas TX as a kid and many others until now. Great menu, friendly servers and LIVE SHOWS make this an awesome experience. PS. Although it pains me to say this (as I am a HUGE fan of the other "burger joint across the way"); Hard Rock makes a better burger than Wahlburgers.
Let's talk about the good first. The wait staff was very helpful and courteous. Our bartender had our drinks and orders taken promptly and had a positive attitude. Now with the bad. The food is cheap. No other way to explain it. A 17 dollar burger should at least taste like it cost them a tenth of that to make it. I do not mind paying top dollar but I expect top food as well. Drinks were good but once again over priced. But the biggest pet peeve I had with the entire experience is that they played pop music in a place called "Hard Rock" Cafe. Not a bad experience but not one I'll experience again.
The food was very good I got the classic burger with bacon and the onion rings were great. We had great service and not to crowded but it helped getting to the restaurant a little after it opened.
I have always loved Hard Rock... ever since I went to my first one in Dallas TX as a kid and many others until now. Great menu, friendly servers and LIVE SHOWS make this an awesome experience. PS. Although it pains me to say this (as I am a HUGE fan of the other "burger joint across the way"); Hard Rock makes a better burger than Wahlburgers.
Visit hard rocks all over the US and really enjoy them. This was our second trip here. We enjoyed the first so much that we decided to come again. The first trip was excellent. We came when they first opened so there was no wait and pretty much had the place to ourselves. The waiter and food were awesome. Onto visit #2: At 6pm we figured it would be busy but gave it a try. There were around 20 empty outside tables and with 2 babies and the 75+ degree weather we requested to sit outside, but they said they were no servers serving outside. We checked in and were told there was a half hour wait. After waiting for 50 minutes the babies were not having it and we walked away. We ended up getting a text 59 minutes after checking in saying our table was ready. I know wait times are estimates, but if we were told it would be an hour from the beginning we would not have waited and were annoyed. We were just visiting the area so would have rather spent that time looking at the rest of the boardwalk (if you're not familiar this hard rock is located at the Boardwalk at the Beach which is an outdoor shopping mall with tons of restaurants/shops/activities). We ended up not being able to go to much stuff at the boardwalk after wasting so much time waiting. If we come back, it will be at a less busy time like our first visit.
Love the atmosphere. However the food left something to be desired. I think the food is designed to be good if you are partially drunk already and don't really care what you're eating. Guess that's my fault for not drinking.
The best experience, food and cocktails, as always in HRC!!
Poor service. Waited an hour to get our food. We were hungry and tired. Food was decent. Looked better than it tasted
A co-worker and I came here for dinner one night while in town on business. The restaurant had a really cool set up and had plenty of musical memorabilia on the walls. The staff was super friendly and attentive, but the food was not so good. The waiter noticed I wasnt eating and asked if everything tasted ok and if they could bring me something else. Without even asking the manager came to our table and issued a refund on my meal.
so the food was okay, the drinks we got were too surgery, and when they had a band playing i could barely even hear my own thoughts. way too loud and disruptive for a dinner.. not too fond of that
Let's talk about the good first. The wait staff was very helpful and courteous. Our bartender had our drinks and orders taken promptly and had a positive attitude. Now with the bad. The food is cheap. No other way to explain it. A 17 dollar burger should at least taste like it cost them a tenth of that to make it. I do not mind paying top dollar but I expect top food as well. Drinks were good but once again over priced. But the biggest pet peeve I had with the entire experience is that they played pop music in a place called "Hard Rock" Cafe. Not a bad experience but not one I'll experience again.
My server looks and acts like she is high as a kite. I believe it was a manager who comes and takes away my kids plate. We asked for a to go box. It's been 10 mins and still no box. However, I have watched her have a personal conversation with someone. I have watched her dance around as well. My steak was over done while my child's was under cooked and over seasoned. My other child's food was brought out with only half of the order. My child had ordered a fajita. My child got the meat on top of the vegetables but the tortillas and toppings wasnt brought out for about 5 mins giving time for the meat to get cold. Very dissatisfied and will not return.
Called at 11a.m. to make reservations for a party of 6 people at 6 p.m. The girl who answered the phone sounded as if she had been woken up to take the call. After repeating our last name three times we were told reservation was set. Planned the whole day around these dinner reservations. Our party got to the restaurant at 5 minutes to 6 only to be told there was no reservation for our party. We were told that we could wait for another 40 minutes for a table. Very disappointed
We always go to the Hard Rock when we visit Mrytel Beach. We went on Saturday evening and there was no wait. Kinda odd but ok we will take it. Our server Stacy took our order and we got some onion rings to snack on wait on our food. So first strike was we had to get some ketchup from a different table because our server was no where to be found. When we got our food it was not that good compared to past visits. I usually get the chicken club. It was so bland no seasoning or flavor. I let the people at table taste my sandwich. They all thought is was plain. They said their food was not seasoned either. If that was not bad enough we could not even get our drinks refilled. We was done and just wanted to leave. Of course we could not get our check. Had to ask a manager to our check. It still took almost 20 minutes to get it. Very disappointed and we will not be back. Over priced food terrible service. Atmosphere was good though.
The service was bad and we waited about an hour for our food.
We come down to myrtle beach 3 times a year! Yea even Thanksgiving break. We always go to Hard Rock Cafe! My absolute favorite place to go! I love everything about it.. the history of the bands. The food is great, anything you order your gonna love, huge quantities of your favorites, with there own twist on it! The Atmosphere is laid back. The waiters, waitress, Bartenders cooks are friendly, courteous they got it down! If that's not enough. I love the displays of the past present and future bands history and memorabilia. Also I love the to shop before and on the way out they have so much to choose from clothes jewelry and so much more. This will always be my first stop at Myrtle Beach, Orlando Florida and any other state I go.!!
This place was awesome. The food and service was awesome. It is on the expensive side, but worth it. Only thing I didn't like was people up looking at everything on the walls including by my table while we were trying to eat.
Wonderful service and food
Great place. Great food. Great serice
The food was delicious & the service was excellent!! The place was very busy, but the food came out expeditiously. The live music is as very nice as well!!
Here is the email I sent to Hard Rock Corporate office. I haven't received an acknowledgement from anyone at Hard Rock. I did witness the manager disrespecting his staff and customers. I would avoid this location, unless Hard Rock is going to address their management issues. Your manager decided to have a drink class for the wait staff at 11am instead of opening the restaurant. This was done in front of myself and 10 other couples while we waited in the gift shop area 30 feet away. About 10 minutes later the cook came out to the bar and was serving food to the staff to try. The hostess approached the chef and manager and reminded them it was after 11am and the gift area was full of guest. The chef gave a rude gesture to the hostess and the manager smiled and walked away so the chef could continue. I approached the manager and asked what time the restaurant would open. He informed me that he had students at the bar training " but I would receive the great service I deserved when he was done" he then informed me that I should contact Hard Rock if I had an issue. I decided to stay and see how long the manager would continue to ignore the other customers. When he decided he had proven his point, I was the only party that still remained. The others had already walked out and went to Walburgers. I am a Hard Rock Loyalty Memeber and belong to the Hard Rock Vacation Club. Today's events do not represent Hard Rock as a whole, I have always received great service. The issues are soley a reflection of Tony, the manager, at the Myrtle Beach location.
The quality of their food is amazing! The amount they give you is great as well! Their prices are average compared to others.
Went just to shop the Rock Shop and found Sara, the best customer service representative I've encountered in a long time. She helped me find exactly what I was looking for. Way to go, Sara, and thanks.
Great food, super nice wait staff
Worst food ever.. wife ordered a chicken sandwich can completely burnt. My food was bland and sandwich was served on a soggy bun. 60 dollars for 2 chicken sandwiches and a kids burger that was also over done..
This hard rock is gone. It's a Dave and buster's now Edit: I made a glaring mistake and want to apologize to the people at Hard Rock! Sorry, folks! Have a great week!
Still great! Had our 3 kids (3,5, & 9) with us, and we all left smiling.
Food was good. Timing of appetizer and meal coming to table could have been better. Received both at same time.
La comida no me gusto y muy cara. I did not like the food and very expensive.
Food and service was great. Our server did amazing suggestive selling throughout service was great our server temerus was very attentive and knew what he was talking about and carried himself accordingly. Very please. I love the hard rock cafe.the icing on the cake was the hostess nicole super sweet and helpful. Thanks girlie for you finding me what i so desprately needed.
It was OK. I honestly think the Hard Rock is over rated. I could have made a better burger and fries at the house for a lot less.
Very loud cannot hear people at your own table talking hard to hear the waiter Overpriced food didn't taste as good as you would think it should
Great food and pleasant atmosphere.
Great service, food, very cool interior and everybody is extremely nice and helpful will definitely go back
Kudos to the staff and management here. The night we went there was a terrible thunderstorm that caused the power to go out for a little bit in the restaurant, but the staff remained calm and helped people stuck outside get in safely. The staff was patient, and let people hang out in the store area until the storm passed. They did a great job of putting safety first while also still managing to serve customers even after all the commotion and the power outage. Would definitely come back!
The food was delicious and delivered in under 15. Couldn’t believe we we waited , ate and left within 30 minutes. Enjoyed this restaurant a lot we were able to use a 20 percent off coupon as well.
Horrible service. Had to ask for refills on drinks every single time. That included water. Server got our order and brought food. That was about the extent that we saw him. Burgers were good, but don’t get Mac and cheese for your kids. They ate one bite and that was it. For $126 check, I expect a lot more. I don’t plan to come here again. Edit: I reached out to manager of this Hard Rock Cafe and they took a while to reply to my email. They did offer to make it right and wanted more information so they could prevent an experience such as mine in the future. I really respect when a business reaches out to fix an issue, so I changed my review.
I loved the interior and our waitress was the best, coukd not of asked for better. My only negative is the menu itself. Mainly burgers and a couple steak entrees and standard other menu items but to me the steaks were expensively priced for the size and sides included.
Horrid experience. We ordered nachos and they were tortilla chips with cheese on 4 chips. Spinach and artichoke dip was very oily and pretty vulgar. Would never reccomend. Staff was rude. Our waitress said she would split the check and left for 15 minutes...returned with the checks split wrong...and left for another 15 minutes. 0/10.
Good food and good service.
Great place to eat. Just not very many options... The workers in the rock shop are very friendly and super helpful, especially Sara.
Great food and great service. The live music they had playing was awesome too.
Loved the new location but the old place was a unique building that I will always miss.
Awesome place, Awesome food. If you've never been to hard Rock cafe before, give it a go! We have personally never been disappointed with the food or the service, and they have a great gift shop you gotta check out. I also want to point out that this place does drinks right! They don't go skimpy on the alcohol, get a drink or two, or more and enjoy! ;)
Me and my husband absolutely loved it. I wish I remembered our waiters name because he was AMAZING. So friendly, constantly checked on us, him and my husband even rapped one of the songs that was on the radio together lol We bought two t shirts and the staff in their were very friendly and The women who checked us out was very informative and all the different stuff in the cafe. The food was PHENOMENAL. Best hamburger I have ever had in my entire life. Their food isn't cheap but it is 100000% worth it. I can't wait to go back to the beach and go again.
Drinks and food was great. Bartender was aesome. Got our pictures taken. Got to see the fireworks from our seats.
Awesome place, Awesome food. If you've never been to hard Rock cafe before, give it a go! We have personally never been disappointed with the food or the service, and they have a great gift shop you gotta check out. I also want to point out that this place does drinks right! They don't go skimpy on the alcohol, get a drink or two, or more and enjoy! ;)
The customer service here was awesome. We sat outside of the restaurant. There was a lot of singing from neighboring restaurants which was a little annoying. Other than that, it was a fun dinner.
The food was absolutely fabulous.. Our Waitress Heather was extremely nice...We wish her the best of luck in her Nursing Career
Not worth the trip. I use to LOVE going to hard rock at the beach when I was younger. The atmosphere was so pumped and lively! The food was delicious and the staff played the part. NOT ANYMORE. the new facility is less than exciting, you are told to "feel free to walk about and take in the memorabilia" however, all the items are on the wall above tables where people are eating. Uncomfortable to say the least. Staff not as engaged (nice but not "rock stars"). Food was no better than what you would expect at Applebees (I've had better at applebees). Had to send back dry chicken, the child's grilled chicken is so small that my daughter could eat in one bite. Smaller menu, not a lot of great options. Videos playing on the tv were provocative and not family friendly. Save your money.
Food is always good. Good service. Never disappointed
Definitely a good time! Good food, music and staff. Wait time was decent. Will probably visit again when we return for vacation!
Waitress Stacy was vey nice, food was cooked perfectly and enjoyable. Although it was very packed with all us jeep jam enthusiasts the night was great. Thanks
Great NY Strip, burgers. Friendly and quick service
Excellent! Food was very good, friendly staff
Always a great time. Great music, service, and awesome burgers. Don't go expecting fine dining it's an awesome burger, wing, beer joint. The food is as rock and roll as the walls.
Long wait for large group even with reservations. Food came out hot and good. Waitress was fairly attentive. It was good for off season. I would recommend.
Me and my husband absolutely loved it. I wish I remembered our waiters name because he was AMAZING. So friendly, constantly checked on us, him and my husband even rapped one of the songs that was on the radio together lol We bought two t shirts and the staff in their were very friendly and The women who checked us out was very informative and all the different stuff in the cafe. The food was PHENOMENAL. Best hamburger I have ever had in my entire life. Their food isn't cheap but it is 100000% worth it. I can't wait to go back to the beach and go again.
Our server, Victor, was wonderful! The food was great. I wasn't a huge fan of the legendary burger, the meat just wasn't very flavorful. We love this place, the atmosphere is perfect for us.
Food was excellent! Service could of been a little better but enjoyed our meals
Love going to the Hard Rock in Myrtle Beach but still upset that corporate got rid of the iconic Pyramid that could be seen throughout Broadway at the Beach and from the road.
4 hour drive well spent! We came to MB to take the kids to WonderWorks. But we ended up doing other things on the Boardwalk. It was getting late so I was researching places to eat. The place that I originally found had a high wait time. So I found the HardRock Cafe, WHAT A BEAUTIFUL MISTAKE!!!!! Everything from service to the live singer, me and my family had a AMAZING TIME! Food was on point, drinks was on point. I just wish we had better seats to see the live entertainment. But I only want to come back when that singer is there. He can rock a crowd and play multiple instruments.
Food & atmosphere were Great! A little pricey but was to be expected. My Fiancee & Me enjoyed taking pics with all of the scenery.
Fun venue, good American style food!
Always fun. Always have to collect a glass.
The guys singing were awesome! My hats off to them both!
Our waiter T was bloody awesome best service was amazing
A little small but a great bartender
My favorite vacation restaurant came in to find that they discontinued my favorite coconut drink and discontinued cream cheese off the bruschetta I was gonna just walk out until the waitress offered me a drink of more my liking cause most of what I wanted was discontinued. I felt bad for her because I was mad but she done a fantastic job with me. Please bring the old menu back.
They need to work on their fajitas. Really small portions taste bland. Nachos and ribs were good
Had to send my first steak back it was too chewy. After that my steak was amazing. I had a good waiter. Forgot a couple times. But made my birthday special.
Vanja was the best server ever. The food was awesome too....
The food was decent and fatty. The building in itself was very clean and the staff was excellent (Temerous) was our server who was by far one of the best servers we have had.
Had the lb burger was really good. Very nice service and really good food. Spacious and inviting
Music was too loud and we had to ask to move to a different table so that we didn't have to scream over eachother. Food was just okay. The wings were not coated well with the buffalo sauce. The best part of the meal was the flat bread.
Great food. Fun atmosphere. Average meal $13. Pulled pork sandwich was great. Son had salmon. $19.95 he loved it.
Hard Rock is definitely a tourist attraction here in Myrtle Beach...priced a little high. The burger was cooked to perfection...California salad was awesome...kids mac and cheese was excellent. They acknowledge the military with a discount.
worst restaurant experience we ever had in our life ... waiter was way rude ... Grumpy... he supposed to be fired ... we found hair in the food .... orders wasn’t accurate... never come back again ... this experience is a shame on Hard Rock Cafe global franchise
The initial wait to be seated wasn't to bad, about 35 minutes. That being said we then waited about another 45 minutes until we actually got our food. In receiving our food our ordered medium rare stake was cooked well done and the sides were wrong. On the bright side, the kids loved the Mac and Cheese.