Reviews of Maison Kayser (Restaurant)

Joan Miller

Always have a good meal there. Love the cookies too

Anceli Morais

Fresh squeezed OJ was delicious.

Mishka R.

I buy buckwheat baguette and loaf bread, as well as sunflower seed and the whole wheat bread few times a week. All of these are arguably the best bread in the town. Interestingly, they've managed to have the same great quality bread across few locations in Midtown I've visited.

newrocco

Always super friendly

Aaron Swartz

Not many vegan options

Christine Emberley

Tasty, quality food.

Lori Bauer

Nicole is one of the most pleasant, friendly, and helpful people you can encounter at an early hour in New York City. Even on those rather rough mornings, her warmth and recommendations can brighten up anyone's day. I hope corporate reads these reviews because she is someone in particular who deserves recognition for her outstanding customer service!

Blanca Arregoitia

Delicious

Chris TFS

I was in town and walked by with a friend who insisted we get some macaroons. I was not disappointed

Michael Bastianelli

Limited seating for the store section and only stools to sit in. Rudely was told I could not sit in the very empty restaurant area even though I made a food purchase. No signage that states you can sit at the tables.. instead I had been approached with "what are you doing?" And told to go elsewhere. Update For Owner Response: Again completely unacceptable and I'm lowering my rating due to that response.. your response shows your take on what I experienced. I don't need another explanation of why the restaurant area is meant for and be told by 'you' the owner. If I was politely approached I would completely understand. It was accessible with no signs or a 'please wait here to be seated' and the area was fairly empty.. and I was spoken to rudely. Fix your signage and ways for your staff to approach customers.

ary ouaknine

Very good bread , the best in NYC

Peter M

Excellent French-style pastries and perfect coffee and hot chocolate. Bright and cheerful

Ido M

Amazing

Jason Xiao

The baguettes definitely live up to the hype, and for $3.50 per baguette, you really can't go wrong!

Katherine Kaplan

This location is one of my favorites of the Maison Kayser chain. One of the few locations that provides seating if you are taking a quick snack or coffee to go. The staff here is very helpful and friendly. Last time I was here, I wanted to order a soup (it has been a cold spring in NYC). Of the three specials, the only one left was carrot. Having about a dozen spice allergies, I asked the cashier to check the ingredients. He was wonderful! He called the kitchen and then got the list of ingredients. Nothing I was allergic to. The soup itself was amazing, one of the best puree soups I ever tried.

Dmitry Denisov

Delicious

Hasan Ozmulla

Always delicious desserts and amazing bakery products.

Raz Midd

Incredible services

gary tomkat

Amazing, food is brilliant.

Whit_mexican Quan

Great food very fast service love it

Cristina Diaz

Seems to be pretty short staffed regularly. The wait can be quite long.

Vin B

Good breakfast in NY

Erica Wilson

The food and service is great! We ate here twice.

Emily Shishkin

Super tasty, the most pleasant customer service ever, and super clean spot. It felt like I walked into Paris for a little while, almost like I expected to hear people talking in French.

Erin Owen

Delicious French onion soup. Highly recommend. The staff were polite and attentive.

Samantha Mackowitz

Amazing bread

Rubi K

Love it.

Jennifer Ho

Everything I have here is delicious!

Elizabeth West

Outstanding foods and staff

David Fuhrer

Reql paris bread. Amazing.

Adam Sproul

Excellent breakfast. Beautiful bakery / restaurant. Would visit again and highly recommend

David De La Torre

Best coffee in New York

Perla Hidalgo

Love it and the bread so fresh ... Caramel eclair amazing..

Edward Mantell

I love it

Susan Montani

Really good, comfortable place to sit & eat or do take out. Dining is priced fairly. Great pastry to talk along also.

Shaheryar Mian

Horrible service. Staff is so disorganized I live in the building and every time I've come here it's been a terribly displeasing experience. Maybe they can spend some time on training and paying attention ?

Social Media

I love to meet with friends here. Great refreshments a d variety of pasteries

Christopher Veney

Good fresh flavors.

Luiza R

Love it! Everything is so good !

Anne Roth

Very delicious pastries

Sofya Perelman

Counters are dirty, staff is not very helpful.

Ana Cris

Amazing food and service. Love the bread and the salmon salad.

Jonathan Ng

Service at the counter was nice and extremely accommodating. Nothing but compliments from the meeting I catered.

Viktor Bek

My favorite is almond croissant but all choices are really good. And plenty space to Sit down.

Anh Tran

The ham and cheese croissant was excellent. I also picked up some croissants to bring home as gifts. Everyone really enjoyed them. Not as good as the place in Paris but close enough.

Stefan Sweeting

I love cookies....the oatmeal cookie was...no joke....a rock. Way too hard. If you have to struggle even a little to break a cookie in half...it's no bueno.

Robert Murphy

It was an AMAZING experience, the staff was very friendly and helpful, and the cakes, breads and specially the apple tart OMG was super DELICIOUS.

Nadine M

They invested not only into buying an espresso machine, but also into hiring baristas. As a result - good coffee. A rare thing for the US. Google should have implemented a feature, allowing to point if a place has an espresso machine. Would be less pain for finding a nice afternoon shot.

Gifty Sika

I did get their quiche Lorraine and I should say it was great , very yummy

William Cooksley

Poor training. They gave me a double espresso to stay in a 12oz paper cup when the mugs were sitting right on top of the espresso machine...

Prasad Varadkar

Experienced very poor service here this evening. The barista seemed completely disinterested to serve and seemed very confused or tired . I asked for the manager but s/he didn’t seem to be around or possibly wasn’t keen to meet. The lady behind the counter offered a refund in lieu of the poor service which we declined. A sincere apology instead of a refund would surely have been better appreciated this side of the pond. No apology was offered. @ Louis-Jean Egasse - Are you still a French bakery at all ! Think if you keep offering refunds for poor service then this place on 5th Avenue will likely put you on the path to bankruptcy!!

yarilis alvarado

Like

Daniel Gomez

I think is a good addition to the neighborhood. I try to stay away because I am trying to loose weight. But If you want to indulge once in a while why not?

Noureddine Bouchama

Can't beat French patisserie

Ying Ting Huang

The bread is yummy and the juice is sour.

Greg Knudsen

Same menu as other locations, but smaller cafe area

Caroline Johnson

Amazing cafe. I felt like I was transported to Paris. Don't forget the complimentary baguette with your meal. The Avocat toast was perfect for my vegan diet!

Ana Patiño

Excelent France bakery

michael banvolgyi

Great place to have a healthy food.

גיא המסטול

The finest!

Sandeep Chakravorty

Sinfully delicious.

Shaheer Bokhari

Efficient service, nice prices, great food

Uzma Jamille

Lovely place! Excellent variety!

Bradley Dobbs

Very helpful staff. Kind of a long wait but worth it.

DJ Doctor Style

I love this place. A must go.

stephen vos

Best cappuccino in NYC!

Armica Gaspar

Service was ok. Chai latte was milk mainly. Wanted a pastry but got a croissant. No smiles from the cashier but the barista was nice. Not good enough for me to go back.

Jimmy Sanchez

So so cuppicino. They serve a latte in place of cuppicino and then tell you it's a cuppicino.

Vance Joseph

Amazing, best pastry I've ever had

Simona Sivkoff-Livneh

Excellent pastries, bread, coffee.

Marcela LopezGravina

Love it

lisa gonzalez

This New York chain bakery is my favorite place to stop when I'm in New York City! I specifically took a detour this week so that I could get a chocolate almond awesome and a hot chocolate Even though it is summer!I've been all around the world but always will crave Maison Kaysers pastries!

Joe Hidalgo

Great pastry and coffee limited lunch menu

Srilesh Kannoly

Minus 1 star for inefficient customer management at peak hours. Visited again twice last week & again today. No difference. Its best for office-goers to AVOID this place in the morning tourist rush. No queues whatsoever while placing orders. Chaos around the barista. While I do love myself a good coffee from Maison, I would rather go when the place is quiet & the barista can brew me a perfect cuppa.

Mary Rahimi

They microwaved my cheese spinach croissant, tasted old and butchered. Very disappointed

Abhishek Srinath

Bought a tart which looked amazing but the apricot fruit on it was spoilt. We could not eat it. Threw the entire tart unfortunately. Not sure if it was our bad luck, I visited the place since I saw amazing reviews and ratings

DA PA

Very nice location with a great food offering. The interior is beautiful and the employees are very nice. There is a lot of sitting room and a good variety of diverse breakfast and lunch options. It is very clean and the lighting is perfect. I believe they just need more experience at this location and they will be faster and more efficient. Great place though and I hope they keep up the maintenance and cleanliness.

Mallory Faraday

It's feels like fast casual for pastry. The desserts are pretty good, but lack pizazz.

Maljoe

not bad

Shere Best Barkai

Everytime I come to New York I make it a point to eat at Maison Kaiser. Wonderful, fresh, lovely food.

Katy Solis

Excellent coffee and good costumer service

Comal Fisher

The best Baguettes after a race weekend!

James Tai

totally enjoy my pastries and coffee here. the staff here are very friendly and helpful.

Lyoka Tyagnereva

Amazing food. I know them from Paris. Expensive but really good.

Elizabeth Mannette

Great delicious food; excellent service. It’s a welcome rest stop from the bustle of New York City.

Jason Kahn

Delicious cake

Raja Usman

My new favorite over starbucks. Really good quality stuff

MM RR

Good place for breakfast / brunch.

TN Haole

So many choices!

Marian Donohue

Excellent fresh French fare. Friendly staff! Great coffee. Very clean.. Sit down table service or order at the counter.

Emanuel Gull

Excellent bread and great breakfast options.

Daniella Topp

We have eaten here three times in the same week whilst visiting NY and every time was lovely. The sweet sausage and egg was delicious and so too was the French toast. The coffees were great as well. Will definitely be back if we are in town next.

Dundas Carlaw

Good drip coffee, amazing pastries. Would return!

Mr XP

Subpar service and bakery. Due to poor coordination between service staff members, I waited but did not receive my coffee until I asked. No apologies from the service staff. Eat-in order was served with paper cup and paper bag. Neither a plate nor a tray was provided as they did in Paris. The plain croissant was very dry and lacked both crusty texture and buttery aroma. Compared to the Maison Kayser in Paris, it's much more expensive but with significantly lower quality for both service and food. What a big disappointment from a well-known French pastry chain!

Dan Z

Really great pastries and really great coffee. Care and attention to detail is present in all the food. The staff can be hit or miss. Sometimes you get really sweet and helpful people. Sometimes they are a bit rougher around the edges. Overall, I love the place and will continue to be a regular patron for a quick bite and a quality cup of coffee.

Sven-olaf van Slijpe *Old-Hickory*

taste is good. service i was shocked about...i asked to eat it all in the shop....and still everything packed in plastic..paper...plastic firk and knife...paper cups....and still pay 20 dollars for a 2 coffee and 2 cakes. but hee. the quality was good! only 3 stars....by walking out...again shocked by the dis-interested attitude from the staff.. so decided to take it back to two stars....sorry....

Allan Coo

Great place for a quick bite. Good tasting pastries

Shruti Bhutada

The breads are good but the whole set up is a bit chaotic.

Valerie Lucznikowska

Very good for a chain. I was surprised by how tasty the food is.

Carole Soltermann

Very nice breakfast, coffee is realy good. We went there twice and enjoyed it very much!

Eli Eli

To my opinion, the best baguette in NYC. Butter Croissant is unsweetened and well made. Sandwiches are good as well, and are "american" size, meaning large portions. Coffee is so so. My only complaint is the constant chaos in line for the registers. for some reason they were able to figure out how to make fantastic food but were not able how to arrange a simple bank style line.

R Cooper

Good location and fast service.

송준

Nice atmosphere, great delicious tasty

Abi Hadley-Clift

Great breakfast and fantastic service.

David Solis

Great coffee!

Sara Moretti

Nice place to have breakfast!

Veronika Golberg

In love with their pastries!

Faisal Khan

Nice! Nothing fancy, but nice

Oleg Vilchinski

Delicious desserts...

Guzmán Bañales

Perfect

jonathan castillo

Great treats just over price.

Juda Engelmayer

Good service, nice place for a quick meeting

Yoshi Johnnie K

Veryvery unkind. Nobody explain where shouldI payment andaccept. So i get a coffee for 25min. Shop is busy but staffs are veryvery unkind！

Miriam Blankenheim

Awesome place.

Stacye Donaldson

Some of the best pastry I have ever eaten

Joann Ogawa

Wonderful service and food!

Matt Marsden

Decent breakfasts all round at Maison Kayser. Service fast and friendly. Went on a weekday on Fifth Avenue, before work expecting it to be busy but they squeezed me in. Pastry was fresh and the coffee was decent--something you can't always get from a chain.

Laura Juliá

The product is good, very good baguettes and the chocolate croissant is great but it is way overpriced, and worst of all, the service. It took them 10mins to do a soy latte. 2 or 3 peopke making coffee and they don’t even know what they are doing, talking to each other and not paying attention at all. Not coming back!

Jean Reynolds

Love the fresh bakery items perfect pots of tea and kind staff at this place!

Sysyb AG

(Translated by Google) A bakery like the French! Excellent breakfast with a very nice variety of breads, pastries and more, the American breakfast with French toasts and all kinds of eggs. Friendly staff. (Original) Une boulangerie comme à la française ! Excellent petit-déjeuner avec une très belle variété de pains, viennoiseries avec en plus, le petit-déjeuner à l'américaine avec French toasts et toutes sortes d'oeufs. Personnel sympathique.

ana chechelashvili

Good place for a quick bite.

Krister Hellbom

Pick your own breakfast, everything was perfect and speedy!

Jamie Dales

Reall great staff and great food too

Rosie Serrano

My favorite breakfast place. Good pastries and breakfast sandwiches.

Dustin Shay

Great spot, convenient and quick, but a little pricey (like all MKs)

the 725

Extremely professional staff. Assorted desert is a must. Espresso is so delicious that you would want to drink more and more. Complimentary water tastes great. Always fresh food, best place for lunch or brunch. Store is extremely clean and neat. Thanks for the good work.

Lisa Payne-Chirico

2:30pm set up for expectations of greatness but they were out of most desserts. The Caramel Eclair was too rich and dense (ala Dunkin). Traditionally an eclair should be a lighter pastry. Tea was bagged with these prices loose tea was not much to ask for and the hot chocolate was lukewarm and tasted like Swiss Miss. The staff were inattentive but when present were quite pleasant and apologetic for lack of pastry.

William Denholm

Wonderful brunch time after time

rocky cohen-bach

On Monday 11/19 we sat at your 400 Madison Ave locatio around 5pm. We visited many of your locations throughout the city, so we are quite familiar with your menu. Upon seating down the waitress placed two menus on the table. We order a cappuccino, a regular coffee with skim milk and a smoked salmon sandwich with pumpernickel bread. The coffee was ice cold and burnt.NO sugar was brought to the table. Waitress was nowhere to be found so we asked the busboy to get us a fresh cup. After "parading" the coffee throughout the store to find a manager we got a fresh cup... now we are out of milk and still no sugar. The cappuccino was lukewarm! We understand that sometimes these things happen and its not a big deal, but a server needs to be present to rectify. This was not the case. The lady server had absolutely no disposition to help us, zero desire to be there. She dropped the check without asking if we wanted anything else. On our way out we casually mention what happened to the supervisor and she completely brush us off without even apologizing....

Hector Martinez-Souss

Outstanding Bread

Carmen Lee

Love! Definitely lives up to its motto of "finding a bit of Paris in New York" Highlight: they served galette des rois (king cakes) there leading up to Mardi Gras

Mariola E Beltrán Ozuna

Always is a good idea drinking a delicious beverage accompanied by a delicious bread. You can also eat salads and relax yourself from all the stress.

Vincent Todisco

Good food, but expensive. Also tables aren't clean often enough

David Garcia

Visiting from Canada, Toronto. I was recommended to come here for a great brunch a few weeks ago. And might I say I was utterly blown away by the food from there and the staff.The Croissants are absolutely amazing! Especially the cheese and ham croissants. As soon as I walked in to be sat The Host Emily if I’m not mistaken greeted me so warmly and sat me down with comfort. Even while enjoying my meal she came to even check on me and offered to see if I needed anything else, I was impressed with her service! Thanks again Emily. I definitely recommend dining in this perfect establishment if you appreciate your French cultures food and a sense of bliss with the food staff and atmosphere! i will be coming back again! Merci beaucoup!

Gert Kopera

Great service

Pedro Pacheco

Perfect attention. Perfect coffee and perfect croissant.

Tracey K Denholm

Always go here for salads and sandwiches on the run during the week. Just check the dates on the bottom of prepacked items bc some can be a few days old and i prefer not to buy those. Always have lunch or brunch here on the weekends as well, I prefer the table service here opposed to the 40th st location, waitstaff is more attentive, maybe bc it’s a smaller location. Will also order cakes and tarts here during the holidays (just make sure to pre order) would highly recommend. Also if visiting from France it’s a great place to get a taste of home.

Ryan Nelson

Amazing!

Alefiya Faizullabhoy

Had a terrible experience with extremely poor service this evening.. The employee was very rude and did not respond to any questions. Poor attitude and would never want to go back to that store or recommend it.

Bruno Robert Deschamps

Reliable products offered..

Kieran Grant

Best place in the Big Apple Great service and great quality food...

F

Great location, great cappuccino. The personnel is very nice and kind.

Susan Bremer

The server was great. I ordered short ribs with mashed potatoes. They did not share they were out of mashed potstoes and brought me rice, which I hate and did not provide any other option. The short ribs were dry, stringy and chewy. Expected more from a 4.3 star french restaurant. Sauce was good.

M

Tried the brunch menu, enjoyed it

Steve Cahill

Great place

Diana D Velez

Always good latte!

Firza Imam Putra

good food, great service , best price

Emma Lee

Love love love this place

Yonatan Machado

Great breakfast menu!

Luz F

lovely place great desserts and very reasonable.

Naveed Riaziat

waste of time. took 30 minutes to get one coffee out. not even anything special, just a latte. no explanation! place wasn't busy at all

Laurent Chantalat

Very poor galette des rois, pastry and stuffing no good at all

Ekaterina Spiridonova

Delightful French style cakes! The prices start from around $5 per cake, which quite high; but worth every penny. You’ll find unique desserts and rich flavors. Coffee is good as well. They also have prepared salads, juices, sandwiches, fresh baked breads and cookies and croissants. ✅Restrooms

Yossi Cohen

Very authentic French pastries!

Eponine BOTTINEAU

A massive joke... I am French, know very well the products, the house. Too see such a poor service in Maison Kayser made me really angry... I bought a chocolate cake : inside the boulangerie it was not possible to eat that with a plate and spoon. It was just a take away box with a napkins. I felt I was in a fast food boulangerie where you pay 18 dollars for 2cakes and 2 teas... Really disappointed. I don't recommend this place.

Tom Reese

My last three visits to three different locations suggest Maison Kayser is falling prey to profits over pastry. Today’s pain au raisin did not adequately rise, is over-baked and lacks the quality ingredients that lead to good taste.

Anna Voblaia

Great baking choices, trendy interior. If you want to get some breakfast or snacks - this spot is perfect for that.