Reviews of Jackson Hole (Restaurant)

Becksguy

Monsterous sized hamburgers, which they are famous for, but place is noisy with too much music and not enough wait staff. Burger was good.

Bobby Ayo

Great Food/Great Service

A Google User

Jackson Hole is a great burger place! Their food is delicious, and the space is cool. I had French 'n Fries burger and a mini market salad, and that was a great meal! My burger was cooked to perfection and I had a great time having Sunday lunch with my friends there.

Joseph Guilbert

If you like cozy this is the place it's small, but it's not small on food. I had the mac and cheese burger it was very tasty,, but it was so big I couldn't finish it. the onion rings were also huge, so if like a big tasty burger this is the place.

Jason Westerkon

Took two friends from out of town here and they could not believe the selection, the portion sizes, and the flavor packed into the legendary burgers. I thought, it can't really be that good, right? But it is. It'll sate nearly any appetite, while still being kind on your wallet.

Kenneth Stone

Good, fresh, juicy burgers.

Vuma Whitehead

Great service even if they are not warm and personable, they are professional. Reasonably fast service, especially in as tight a space as they have. And even though they are noticeably pricey and not particularly healthy, (paleo, gaps, whole 30, etc. Not here) they are good for a burger joint. Pretty darn good. Filling portions and well cooked meat make it a recommended location for any.

J B

The best burger spot ever

GOD SON

I used to love this place. I had my 8th grade graduation here and ahve been a loyal customer for over 20 YEARS! Once again 20 YEARS! Nope not anymore, the food is great but the waiters and manager were extremely rude this past evening. Im not quite sure why but everyone was just hostile. I was rushed through my meal without anyone asking me even if I wanted a drink. The check came while I was still eating. I will advise everyone I know ( who were also regulars ) to never go to this Jackson Hole again. The best businesses always know how to put the customer first. They understand this builds loyalty and reputation, in the long run increasing revenue greatly. I guess the people running this place now are too simple minded to understand that

Mark Reeve

GREAT BURGERS , however they are a little pricey, so beware.

Monica DeFilippo

This was by far the worst place I have ever been to. The wings were pure grease . The nachos were smothered in bbq sauce???? Hamburger full of anything but beef A real waste of money. !! I want a response back at. Doc2183@aol.com. Or a r Full refund. Of course I complained but knowonw spoke English. WTF.

Sharon Simmons

Food was good,outdated dusty and dirty.

Docktor Medina

Great customer service. Good food. A little cramped: not good for parties over 6 people or people over 6'3". Not handicap accessible. They take reservations; I recommend a reservation if you are coming with a lot of people.

Stefan Ortiz

Ladies and Gentlemen, This, This is it! I found it

Donald Lee

A little tight squeeze, tables to small. Food was excellent, staff was timely, food prices were fair!

Jim Romanshek

A great find! The food and atmosphere are great and the prices are reasonable. The pickles and ranch are clearly homemade and amazing.

Oscar Torres

Food was great! Amazing service, very friendly!

rob ring

Great burgers. Cold beer. Service is fast

Bijan Sardari

Lots of meat very well made. Not world clasd but worth stoping by.

Gabriel Morales

After a long day in NYC it was great that it was steps from our hotel and open late. The burgers were thick and juicy and the beer complimented it perfect.

Yue Mou

Best choice when you hungry and cold

Ahmed Alkhtry

Food was excellent. Good portions. Price was as expected. A bit on the smaller side, but still worth the visit.

Daniel Dambrosio

Food is delicious and reasonably priced. The location is a little small, but it's not supposed to be a Michelin starred ristorante. Portions are generous, the crowd is on the young side, but the vibe is pretty friendly. I'd reccomend without hesitation, but watch the stairs down to the doorway. This location isn't appropriate for mobility impaired individuals.

David Chan

Great burgers. Unpretentious

Franksn Lorir

VERY friendly staff, burger actually cooked to a perfect medium, and huge order of fries makes this one of the best burger joints in New York.

Joaquin Prieto

Great place to eat good big burguers! Good service too!

George Bennett

Superb food in a great little place. It's a nice atmosphere good service and the food is reasonably priced. You can't go wrong.

Jay Jackson

Don't Eat here. First of all the restaurant is in a basement. I ordered on Jan 2019, A Cheese burger and fries. It cost me 17 dollars, way over-priced ,plus tax. The burger tasted worst then hospital food, no seasoning, salt or anything and the Fries was cooked in old cooking oil, having an over cooked taste to them. I was very disappointed because I ate at the 85th street store many times and was pleased with it. But the one on 64th street needs to take more pride in making a great burger taste good. Avoid this location at all cost. If you visit NYC, Don't stop here not worth your time or money. I would have returned the food but i had to go to work and was so disgusted, I throw away the receipt. I'll Never Eat Here Again. ONE Star from me!!!!!!!!!!!

Lisa Heller

Giant super tasty burgers, and they even have gluten free buns available. We were just in NYC for the weekend, and I'm so happy we had dinner there.

anthony giacobba

The burgers were outrageous but the place to sit are kind of small and the prices are not too bad

Lori Mobley

Jackson Hole never disappoints at any of their locations!!!!! I have been eating there for years would highly recommend.......

Robert J

Best burgers in New York you really need to be there to experience it..

Jessica Deitz

We were up for the weekend to see a show and stayed at the Loews Hotel. Got back a little late and ordered from here using Grubhub. The service was quick and the food was delicious. It was so good, that we ordered again the next night. The delivery was easy and everyone was super nice. Love this place, wish there was one in PA. Hum, Hum good.

Robin Murphy

One of, if not the best places in NYC (and probably anywhere!) for a burger. Rare means rare which is not to be taken for granted. Their buns are perfect but they are also happy to serve on lettuce for Keto followers. This place hasn’t changed since I was a kid snd im grateful for that.

Istvan T

Online menu is old, actual prices are higher. Old trick to get people in. Also burgers’ prices doesn’t include french fries, lettuce and tomato, that’s an additional $3.75. I mean... :/ Entrance opens to the kitchen, customers walk through there. Not what I would call sanitary. But definitely agree with other reviewers, food is delicious.

Cristina Negron

I really miss the 1 that closed on 84th & 2nd, but the food was still awesome. I always order the guacamole burger & it was divine. I took off 1 star because the waitor wasn't friendly at all. Other than him the food is always on point whether you eat here or order out.

Ayaz Sayeed

Very average and tasteless burgers. Slow service. Nice venue though.

Kimberly Russell

Staying in a nearby hotel with my kids and found this place across the street. The burgers were AMAZING -- huge and very tasty. My 10 year old kids are pretty big eaters and they sometimes hesitate to order of the kids' menu. But the kids' burgers were a good size and fully satisfying. Service was good. Definitely a good place to take the family for dinner.

Theresa

LOVED the place.. such a warm, friendly vibe!! AWESOME Decor,, very "gitchy" old western / Cowboy style!! Food was GREAT... Very LARGE portions!! I would HIGHLY recommend this place for a really cool dining experience!!

An St

Service can be very arrogant, but no surprise, reading the answers for the reviews. Owner accepts only positive criticism and pretentious being shocked every time if someone complains, however customers mention the same problems. Improve the service instead of the verbal excuses. Family business or not, pride gets old quickly, not enough to run a show. Food is a hit or miss, no consistent quality. Thank you but no thank you.

A NuYoRican

One of the very few that remain in Manhattan. This one does not seemed to be owned by the family that owned many in Manhattan or in Queens. Yet the food was delicious and exactly what I ordered. Jackson Hole Burgers are still the best.

Sergio Campos

We went to this place following a tourist guide which remmended the place for burges. The burgers were just okay, the flavour of the meat was not good and they were too much done. On the other hand the service was good. The rate is based on the food quality.

Earl Jackson

If the Avengers had a favorite burger place this would be it.

Sally Finn

Had a REALLY good chocolate milkshake.....although i had to ask for it twice, and i asked for a mocha shake lol. My chicken burrito was good, next time some sour cream on the side would be good, it was a little dry (not the chicken, that was very good)

George Acosta

This place is absolutely a great place for a good meal with good service , good prices , good food and good location.

I Entz

Chill, dim place with casual table service. Good music and good AC, and good food too! A little pricey but there's a ton of food in each plate.

Stro Mills

They still have the biggest moist best burger

Ahmed Gewiley

Wow. I was looking for a place to grab a quick bite before seeing a movie nearby and found this slightly hidden gem. The outside looks upscale but rest assured you're in for a very old school New York burger joint vibe once inside. It's small, but that's not a bad thing. Intimate and cozy come to mind. Now, for the food. I had "The Goat" which is a burger with goat cheese, sauteed mushrooms, grilled onions, and pesto. Eating it one sitting may have been a mistake -- it was absolutely huge. But it was just so good that I couldn't stop. Such an amazing find! If you're hungry and in the area, DEFINITELY stop in. You won't regret it.

Larsen Jörn Marquardt

Great food, friendly staff, good draft lager, highly recommend this little joint. :) We’ll be back

Zain M

Space may be limited but a very good place for decent burgers and fries. Service is great and quick!

Bram C

I travelled all the way from Germany to NYC to have a taste of meat in jackson's hole. After I landed, I took a cab straight into Jackson's Hole. I must say, the burgers taste good in Jackson's hole. I specifically liked the Mac n Cheese burger, which was full of flavour in Jackson's hole. I was a bit sweaty after eating in jackson's hole, as it were a lot of calories to swallow. The cheese was nice too. I recommend anyone to have a taste of Jackson's hole, it can get a bit busy, but it's worth it. I wish more places were like Jackson's hole.

Scott Kurman

Without a doubt Jackson hole is the primal Best place for anyone looking for a cheese burger I can’t recommend it more highly Each time I visit the staff blows me away by how quickly the burger arrives as soon as I sit down they also have the best desserts and def try the Mac and cheese it’s to die for jackson hole is the biggest best burger in all of nyc it’s a blessing it’s so close to where I live def check it out you won’t be sorry.

MaríaSierra González Amado

Very good service and wonderful hamburgers. The price was very good for all the food we ate

Benya Chivpat

Always clean, fast n efficient service. Kudos

Alan Arnowitz

Great views and world-class food. The Grand Tetons and the surrounding area are absolutely breathtaking.

Gage Klipper

If you're from Europe and want to see what a caricature of a huge American burger, come here. If you're a local and eat here, shame!

Jonathan Jackson

Hamburgers. Really big hamburgers. That's what Jackson Hole is known for and they don't disappoint. Don't even hope that you'll be able to eat these neatly and of course abandon any diet you may be on before you enter. The food is really good although prices seem to have sharply increased in recent years. The dining area is cozy to say the least but the subdued lighting and nostalgic decor make it fun. A perfect place for comfort food.

Josh Berger

One of the best burgers I've ever had. Their guac goes fantastic on the burgers as well.

Jim & Inna

By far one of the best burgers you’ll find in the city! Generous portions as well!

xXGliderPilotXx

Very good burgers! Service very friendly and interior looks quite comfortable!

Scott Abbott

Had the pineapple surachi burger. Amazing. They have a glutten free bun option.

Bob Schulman

Alway good big, good, juciy burger.

Cliff Corley

Great little out of the way spot! Fantastic food/service!

Robert Canova

Great food, very friendly service. A must if you are in the area.

Gabriele Failla

Well done big burgers. Recommended. Chili bowl very good too.

Ivo Georgiev

It was a great place with supper tasty food and low prices (tho the tax is higher). The atmosphere is awesome and the portions are very big!!!❤

Maria Alejandra Sierra

This place never disappoints. Everything is huge and delicious!! Prepare yourself for a lot of food.

Resilient

Burger was good. French fries were cold and the restaurant is too cramped. The seats are back to back.

David arnzen

Just bumped into this place and decided head in to eat. Fantastic food and cool atmosphere! Definitely will be back.

Veronica Novy

I love Jackson Hole because the burgers are delicious. Savory and cooked to order, I enjoyed every bite. On this special occasion I got the three mini sliders with Mac and cheese and a side order of sweet potato fries. This location is in the heart of Manhattan, not too far from Bloomingdale's. It's located in the basement of an old brownstone and quite eleketic. If you enjoy a seven ounce burger then don't hesitate come on down you won't be disappointed!

Aneta

This place is small that is true but their food and atmosphere is top! Best nachos I ever ate! Burgers are huge and delicious. Price is right. People who work there are warm and professional. Will recommend and visit again.

Jdot Sdot

Great food and good service!

Felix Reyes

Small but truly a local and unique place located at Jones and Post, limited seating, but a large menu. Their specialty are burgers with 100% beef, Kolbe Beef or Buffalo. Since they prepare your food once ordered there is a wait. You can call ahead if your limited for time, had the SpicySly loaded with peppers, onions and pepper Jack cheese. The onion rings are totally delicious cut thin and lightly battered,some of the best I have had. Will be back

Dave Ruan

This place give huge portions but my burger was under seasoned and when i ask for medium it was close to well done. For this i can only give 3 stars.

John Numberone

Wow... Big burgers. Burger is a whole meal.....& its worth the 14$. Excelent staff and amazingly fast. Food is fresh...... I give it 6 stars!

zhouyang zhang

Good service and nice renovation with fair price

Tania Mendez

Great burgers and delicious onion rings!

Ed Christiansen

Rather enjoyed the deluxe Brie-Berry 7oz burger with all the fixings the other night. My wife really liked her deluxe Guac burger too. Attentive staff and neat decor to take in while your food is being prepared.

Joseph Garro

Loved it. The burger I had was awesome. The price is nice.

Anton Grenier

The burgers were amazing. Generous portions. Sides could however include more fresh vegetables.

ken awesome

Very awesome place

Tara Moseder

The food was amazing! Both mine and my partners burgers were super juicy (medium rare and medium well respectively). The loaded waffle fries were do die for. I highly recommend the shakes especially the Jackson Hole Shake.. The fabulous banana split ended the great meal perfectly.

Derek Money

I love coming here - it's an amazing burger and the chicken sandwich is phenomenal. If you sit at the bar by the grill, the cooks and chefs are nice and friendly. Food is amazing!!!

Elisabeth Hediger

Atmosphere was cozy and full of western and old Hollywood motif. The Greek burger (beef) was cooked perfectly and the meat was very high quality. The ice cream sundae was also very tasty!

Albert Campa

This was a huge burger guys. Very tasty. Service was good. Small seating space but it wasn't packed and what do you expect in NYC. I was sitting in back near an employee door and apparently that is where the freezer was at. There was a time they were storing some items and the cold air from the freezer hit me. It was all good though. Nice cool breeze.

Milagros Whittlesey

Cozy atmosphere, great food and great service.

kelly vasquez

Never Fails. ALWAYS tastey and great customer service. Only wish they had not made the burgers smaller. A satisfied customer for over 15 years.

Natasha Sullivan

The place was really small, the tables are too close behind & in front of each other, I felt cramped. There was no heat. Once we ordered, my fries were burnt & coffee was cold. The burger was ok. This was my first & last time going to that restaurant, maybe I'll try another location

Tom Czapka

great meal. can't go wrong with the guacamole burger

Ilove freestuff

You guys are always the best.... this is the best diner in the United States.

Johanna Ramirez

I truly enjoyed my meal. The staff was very pleasant and accommodating. The food is delicious, and I'm definitely looking forward to my next visit.

Mylene SuacoHasselrot

Huge, just cooked grilled right burger. Gained 10 lbs just looking at my order.

Ziheng Ma

My favorite burger in NYC. Enough meat to satisfy most people. However, a burger is too much for people who don't eat a lot, like my girl friend.

Twin V-Twizzy

Nice cousins environment. Food was delicious and the wait wasn't long at all. I recommend it. Yes I'm going back.

Roy Mano

One of the best burger places in the area. They have a wide variety of interesting burger types, the portions are big and the price is reasonable. I would definitely recommend this place for somebody looking for a good hamburger in the area. Have yet to try the other items on the menu list.

Bruno Blackmore

Best NYC hamburger by far. We got in fast! We order fast! We got our food fast! And we ate amazing food.

Barbora Veselá

Delicious burgers and chili! Staff is also very nice.

Kirsten Elrod

I come to NYC a lot for work and usually try to find restaurants within walking distance of my hotel. This was my first time eating here and it was phenomenal! The atmosphere was great, very warm and inviting, small but it fit the personality of the place. The food was delicious, the staff was quick and friendly and the price was very reasonable. I will definitely be back!!

Richard Franco

We stopped going because of the inconsistency as well. And the handwritten checks were too much to figure out on our business lunches so the last review about the sloppy waiter math was right on point. Customers should not have to analyze a check and wonder what item costs what. The fact that the customer doesn’t automatically get an itemized receipt is unacceptable in NYC. Once that changes and I don’t see finished fries sitting in the basket waiting for an order to come in I’ll add back in the 3 stars. But I agree with the insurance guy - scribbles on a check without items listed just isn’t working.

Carlos Meza

Delicious and bigger than the average sized burger.

Mary Martha Breithaupt

Great burgers at reasonable prices! Generous portions but without sacrificing quality. Hidden gem

Andrea Sboner

Nice place for a quick bite, but be careful, the portions are huge

Kaleb Goodwin

This is definitely one of the best burger restaurants in NYC.

Charles Pettit

A great place to grab a large helping. Parking in the city is always a premium, but if one does brave the traffic they will be pleasantly rewarded. The menu is full of something for everyone.

Julian Gonzalez

I had to think about this one a little bit. It was $30.00 for 1 burger and 2 beers before tip $38.00 with the tip. So a bit pricey but then I take into account the downtown are, cost of overhead... They have to make money somehow. That was my only point of consideration. Other than that, the food was fresh and good, the service was fast and attentive and as friendly as it gets in NYC (busy place, so not a lot of time for small talk?. Loved the decor as well!! You should go at least once!

Jamey Carmichael

Amazing burgers, great atmosphere and really good service. Highly recommend!

Deena Diliberto

Veggie burger to die for!! And the beef next I will try their chicken

Victor Lee

Big fat hamburger with real beef. None of those premade thin patties from a chain. Very tasteful, almost like those made in the old days when one bought ground beef from a butcher. However, avoid the salmon. Stick to hamburgers.

Doug M

Awesome place. I ordered the Texas Breakfast Burger and Buffalo Wings to keep for lunch the next day and still had food left over. Absolutely perfect burger and wings. Very quick and staff was very nice and made sure everything great. The place was packed too so the efficiency was top notch. Thank you!

Juan Jose Reyes

Nice find, and kids friendly

Rod K

Chili Cheese Waffle Fries..Whattttt. Amazing. Burger is tasty too.

K. Michelle

I was shocked at first how tiny & cramped this place is, but the cheap prices and fresh, delicious food more than made up for it. Liked the vintage decor. Quaint and cozy. Would recommend and visit again. Best burgers around

Carmen Henry

My top location for delicious Burgers. The food was amazing. The service was very friendly and attentive.

Tomasz Obrycki

Great food! Had a bacon cheeseburger... it was delicious

Bev Vicars

Not enough personal space

Jimmy Bryant

Good atmosphere, friendly service and the food was excellent.

Scott Green

Wow what a burger! The restaurant's appearance is definitely lacking. But the food makes up for it. One of the best burgers I have ever had.

Benjamin

Underground and small place, nice staff butthe food is very rich not really great.

Stephanie Casper

As usual they did not disappoint. Great service, best burger in the city and a vanilla milk shake topped with whip cream & sprinkles. Who could want more?

A

Burger was a generous size

Harry Otto

Our "go to" spot every 4 weeks when we hit the eye and ear hospital. Only once was the food "off" with an overcooked burger and soggy fries. But every one's entitled to inconsistency here and there but - sorry - no 5 stars for this. In Westchester it's tolerated but not in this dog-eat-dog world of NYC. But look at the onion rings....

Sylvia Madden

Just lovely. ♡.Great food and friendliest service we have had in NYC today after living here for 2 years. I look forward to coming back shortly to enjoy more hospitality. Burgers, pancakes, coffees and beer. Delicious. 2pm. June 8th, 2019.

Whitney Parshall

The staff is friendly, the atmosphere is cozy, the meals are generously portioned with fresh ingredients. Always a fantastic meal here.

Jeni J

It was okay. I ordered the truffle burger which was very tasty, I share a plate of garlic broccoli which was amazingly good but there was something off about the service.

Robert Fisher

Extremely cute Upper Eastside classic basement restaurant with fun bar food and a good drinks selection including New York classics like Egg Cremes. The highlight is their 7oz burgers which are excellent. Friendly service and reasonable pricing in a really cool atmosphere. Well with checking out but not quite as good as JG Melon if I’m forced to choose between the two.

Miriel Corrada

This is my favorite place in Manhattan. There are not hamburgers like these ones.

BOOMERBAD

Great little place, burger was great, service was also excellent

Daniel Bertolino

Love the vibe at this place! I used to live an hour away from Jackson Hole WY. I honestly felt like I was back in WY eating at a restaurant. Food I great too!!

Rafael Steil

Really good food, in the best NYC style place. Quite small, but definitely worth the it

Minerva Rivera

Great place to get a delicious different kinds of burgers & salmon too! Luv it!

The Timelapse Traveler

Terrific food, with possibly the best burgers in all of NYC, which is saying a lot! Also the place has a really pleasant atmosphere where you can really feel comfortable with great service and fair prices. It's a must if you are ever in the area.

Cj Vaccaro

Was ok nothing really to rave about service was pretty slow throughout the night calamari was over cooked to hell, the burgers were good very nice size portions just when you would start eating they would fall apart overall decent experience

Jan K.

Great food. Great place. Price is alright. Perfect place for a nice evening and great food.

Charles Shorter

Great classic burgers. Nice ambiance.

Angela Visone

Very big and delicious burgers and a very suggested location

javon jones

Burgers is large food is great only problem is they are very small inside so you might be better off taking it to go but they are a little pricey it is well worth it i had chilli cheese burger and my wife had chicken parmesan entree both was great definitely gonna be going back

leigh skelding

Fantastic place which I found via Google maps in NYC. Tiny intimate restaurant. Staff were super friendly and food was just wow!! 100% recommended. Burgers were huge and tasted the best.

Sacha-Wayne Smikle

Definitely didn't disappoint. I wanted a big REAL burger with REAL sides, and that's what I got... REAL SATISFACTION!!!

Rena Strool

Small, cozy atmosphere with delicious burgers and desserts. Excellent staff and fair pricing.

Richard Vazquez

I have been to other Jackson hole, locations. 10 27 18 was my wife son and i.first visit to this location. the storefront is very different from any other Jackson Hole, establishment that I have been to. from the outside it looks upscale. once inside it feels casual. the space is tight but comfortable. the service is fast and friendly. the food here is great. the burgers are huge. the steak fries were cut long and perfectly cooked. I love the homemade pickles and coleslaw. the prices are reasonable. I think this is my favorite Jackson Hole, location. (I will know for sure after a few more visits).i would definitely recommend that you add this location to your must visit list.

Insurance Inspections

That’s it! The last time I ever step foot in Jackson Hole. Every time it’s a different price and today at 12pm all I asked for was a medium rare burger and crispy fries. I get a well done burger with mush fries. They act like they’re doing me a favor and re-fry the same order. Disgusting. Then the check comes for my girlfriend and I and it’s $41 for 2 burgers. When I asked how 2 burgers were $40 he gave us a menu and “check for yourself”. I couldn’t even read the check because they’re hand written by waiter. Why are they making waiters hand write and do the math when a POS is $1000? Customers can’t figure these checks out! They’re not itemized!! So he overcharges for sweet potato fries and deluxe. At the end I couldn’t figure out what the check even said. All I know is I’m never going back. Oh - and over $3.00 for a cup of ice with a s-lash of tap seltzer? Come on...

Michael Andujar

Huge juicy burgers at a fair price.

Juan Rosario

Be ready to devour a huge, yummy burger that will knock your socks off. Great prices with comfortable seating area.

The Stones

Kinda dive-y but clean. The burgers are awesome. Thick, juicy and tasty. The onion rings and fries need to be salted upon arrival to the table. Service is decent. All in all, good, filling burgers, lots of choices of toppings and reasonable prices.

asia strinkovsky

Great hamburger. Not a place for vegetarians

Steven Chiu

Solid burgers, you won't be leaving hungry

Karaley Carmichael

The burgers are AMAZING!! Very good service and very festive. Highly recommend for tourists.

Steven Enanian

Since my first time there in 1999, to today, the quality of the food and amazing historic ambience is impeccable.