Here we offer you all the feddbacks of real people who use the products of Santa Ana Star Feast Buffet (Restaurant) in New Mexico.
As of day this firm gets a rating of 3.7 stars out of 5 and the rating was based on 235 reviews.
You may have noticed that the average score it has is very good, and it is founded on a large number of scores, so we may think that the assessment is quite reliable. If people have bothered to evaluate when they are satisfied with the business, is that it works.
As you know, we do not usually bother to place scores when these are correct and we usually do it only if we have had a problem or incidence...
This Restaurant corresponds to the category of Buffet restaurant.
We go here occasionally for the all you can eat prime rib and crab legs on either Fridays or Saturdays. This is a great deal especially if you go HAM on the crab legs. I always eat as many as I can and easily get my money's worth. I like thinking about how much I would spend if I bought that many legs from the store. Anyways, go put $25 bucks on your favorite roulette color and see if you can win a free dinner. If you don't hit, just eat until you get double your money's worth and it will all be good.
Amazing seafood selection!! The ribs melted and the flavor of the prime rib was on point! I won't even get into desserts... Ridiculous! Great price and comfortable surroundings for family night or date night. I will be returning!
All you can eat crab is amazing. Great food for a buffet and friendly service.
It's cool i like there salsa
Awesome service
Rude cashier but good food
It deserved 0 stars. This place sucks! Stole my money at bowling and laughed at us later. Do not go there!!!!!!
Great food! Of many kinds! Love the buffet ☆☆☆☆☆
Horrible. The food was dry and nearly tasteless.
One of the worst buffet experiences!! I decided to get the quesadilla first, because the person working that particular area just put fresh ones out. I placed (3) fresh quesadilla on my plate and then noticed the sour cream and guacamole bowls were empty. What's the point of getting fresh quesadilla if you do not have sour cream and guacamole. I told the person working at the quesadilla station that they were out of sour cream and guacamole; he said to come back in 10 minutes. I explained to him about placing (3) quesadilla on my plate due to being a fresh batch that was made at his station. I did not want to wait 10 minutes; the quesadilla would get cold. I then politely asked him if there was someone else that could help; the response was "I'm too busy working the corn!" One of the workers from the rib station ended up bringing the sour cream with a very poor attitude. He slammed the bowl of sour cream hard onto the counter, and when I thanked him the only response was a dirty look. When I asked about the quacamole he completely ignored me and walked away. I'm extremely disappointed with the poor service and don't plan on returning here again.
Its a good small casino
Decent food for a great price
Where is the beef
Machines do not pay.
best food in a casino
Love playing here!
Boom
Ok
Pretty standard buffet food. The ribs are VERY good.
We have been frequent patrons over the last few years. In the past several months we have experienced it getting worse and worse. The slot machines have gotten so tight they should be ashamed. You can't get free spins and when you do it pays what is laughable. A $2.50 - $5.00 bet will get you $25 - $34 dollars on the free spin. That is simply horrible. No one goes expecting to win every time. No one goes expecting to lose money EVERY time. We have gone back several times in the last few months to give it a chance thinking they were restructuring or some such and it would get better. It has only gotten worse. We were there last night and it was just as bad. Their advertisements are totally false - loosest slots and best bet in NM. No way! Save your money stay away. We will never go back and they have lost long time customers in us and others we have spoken to.
It was good. The Asian cuisine was as good as chinese take out. Of course everything else was amazing!
Food is awesome but the services needs to be trained more seem like the ppl are just not there you ask for more ice tea they forget about it & when you leave a tip there right there so id go to 66 instead of santa anna sry but that how i feel
The Feast buffet is nice. We go every week. We love the seafood buffet on fri and sat night. If you play the slot machines, during the month you are there, you will get a discount. Staff is always friendly. The dessert section has more cakes than cupcakes, you see me happy. They are closed on sundays and Tuesdays. Open on sundays for ie .mother's day. Call to make sure there open. The is also a lovely smaller restaurant in the non smoking section. When late we like to get a little snack before going home....etc
Excellent food with a great variety. Desserts are fantastic!
Husband and I always get a stomach ache after eating here
Buffet was okay, but what I don’t care about this place is server have to do a tip pool. Meaning at the end of the night all the servers divide their tips with everyone. I think this is wrong. The owners probably steal the tips from the servers as well. Never again.
Very great service...
Loads of fun
It is what it is. Nothing flashy but if you want to wet your gambling beak it's not a bad spot. I went there once and i came up $30 so I am good with this place. Nothing special though
My family enjoyed it. Great food fur the price. Nice place
We just got done eating the buffet tonight it was outstanding! !! It was our first time eating here and we definitely will be back when were in town. the food was fresh and had alot to choose from which my husband and I loved!! Our server was really good (Alfreda) very outgoing !!
Food was decent but nothing spectacular.
Really like the Seafood and Prime Rib Buffet can't go wrong with it great deal
Like it, my only problem is that I need more variety. I'm not a meat eater. Also have a problem with their not posting what some of the entrees are or contain. Example, what kind of fish are they using. White fish label doesn't tell me what it is.
Excellent Crab Legs all you can eat yum!!! Excellent Employees!! Friendly Atmosphere great to take the whole family.
Went on a Saturday for the crab and prime rib. Price was good. We went early around 4pm. It got super crowded around 6. Lots of people with small kids. Very kid friendly. Only negative was the noise level.
Basically, you get what you pay for fully applies. The service is outstanding. Our waitstaff was kind, courteous, polite, and most important, he was patient with my children. The food is not amazing. In general I would say mediocre at best. I could make anything I ate here more appetizing if I did it myself at home. Most of the food looked like it had been there since they opened at 11am when we arrived at 6pm. It tasted that way too. The beef was overcooked and the white fish was mushy from being out too long I think. That being said, dessert was actually pretty good. I recommend the apple crisp with some caramel sauce. Salad bar was also good, pretty standard. If you're on a budget and you just dont feel like cooking, I can see coming here on the regular on Monday or Thursday. I dont personally plan to return but I would say it's worth giving it a shot once to see if it's more your ish than mine. We came on a Monday so I can't really speak to the weekend difference. Perhaps the higher price means food is better.
Good food
Need a better menu for the high priced buffet.
Most days the selection makes the cost worth while. Eat as much as you'd like and you can easily justify the cost.
We were harassed by security. We went to eat and came back, security blocked us in and told us we were not allowed to go in and out of the casino, that we had to go in gamble and then leave. Exact words!!!!! That it was against policy to go in and out...... VERY UNPROFESSIONAL!!!!!!!
Good food and casual dining
The food was okay
Expensive
This place is a great deal for Friday brunch, especially if you sign up for their players club card. The food is good and there is a lot of it. The only thing I didn't like was the dark lighting, but my eyes adjusted after a few minutes.
I ate at the buffet on Jan.15th and was celebrating a friends birthday and had the worst service ever.Our servers name was Graciela and she was very rude.She slammed my iced tea glass on the table and it was brimming over with ice so it spilled all over.She never offered us a bread basket,never refilled our drinks and never checked back to see if we needed anything.I am shocked that you would have someone like that working in your nice buffet.I had breakfast there on Jan.28th and had the most wonderful server, her name is Brittany.Maybe she can train Graciela on how to do her job! I love your casino and will continue to frequent it but will refuse to sit at Graciela's' station. Thanks for your attention to this matter.
If they had a minus that’s what I would have given them. I went there today 05/20/19, accompanied by my brother from Alabama around 300pm . I tried to retrieve my buffet coupon the customer service rep told me, I had not been back since 04/19/19 , therefore I was ineligible for senior discount nor was my brother. We alway came for lunch and fun when he came to visit! Meanwhile the service supervisor sat back glaring at me. Yes I was surprised and upset but need not worry I will never bother you again!!!!!!’ Thank you , Caterina Granone m
Great seating..much more like a higher end restaurant. The food is plentiful, delicious, and always fresh.
Amazing Sunday champagne brunch!
Friendly staff. Great slots.
Good food good service nd good money
We went to eat at the buffet for my husband's birthday and it was very good! Our server was very nice and attentive. Plus we got $10 off buffet.
Not bad kinda what you'd expect
Waste of money
Food is pretty good!
Brunch at Santa ana is very limited an you have too print out your discount paper before you go up to counter.....isnt their some why just to show your casino cards.....breakfast food was good but lunch food was very limited desserts was especially small... went for ice cream dessert an was told it was only served for later dinner at four o'clock...upset
They were serving Prime rib and crab today. It was very good. The service at the table was great as well. The only draw back, was having to walk from one end to the other in the casino filled with cigarette smoke. Not knocking smokers but if you're a non smoker, its gross.
This is Great place
Service is always excellent. Friendly, professional staff and delicious food! Just wish we could win all the time!
Riquísimo todo! 100% recomendado. Y la atención ni se diga, muy amables.
Hogh good time fine ask
Great selection of foods.
I have been there yesterday. Last time in December 2018. Yesterday this buffet was different than in December. It was bad. Nothing to compare to December. Very little selection and most of it was chicken. At carving station was only pulled turkey. No more deli almost no selection at Mexican station ( only enchilada and tamales). Chinese food was bad, almost not eatable. Never again, this was my last visit. Also for seniors are no more discount unless you play at casino.
Used to be good, but now is not worth the price.
Good food at fair prices. Casino seems low in slot machine payout.
We ate for 2 hours. Amazing
Small and not as much variety as closer casino buffets, but was good with good desert section.
Casino is fun and they never id
Prefer Sandia casino
Buffet food needs great improvement. Good salad bar, but hot food needs professional attention.
Love it
I went on a Saturday for seafood night. I feel like it was a little over priced. Seafood is pricey but buffet seafood should not be. It was $63 for myself and my dad. The food was great though. I wish they had a bigger salad bar section but it was pretty good. The service was great as well.
Good!!!, the service is good!!!
The food was good very little variety not the place to go to get your moneys worth id rather go to one of the other casinoa much better food and variety
Expensive
Rude managers. Bad service. Unfriendly. Not welcoming.
Greed filled casino. Slots may be labeled to pay 80% off the time. But the pay is only about 5% off what you bid. The casino needs an enormous overhaul in management and security to make it worth going to. Many other casinos to go to. Why waste time here???
Worst Buffett ever. 0 stars! Save your money and go to route 66 or sandia
Better than most buffets crab legs are really good but sometimes you get the real water down crab legs. For the price it's a pretty good place
ACCESS
Good food n nice people
Donde esta la clabe par ganar jiji
I reviewed the buffet 3 weeks ago after eating there a few times. I gave it 5 stars because of the oysters, the crab legs, the desserts, and the cost. Today, I was very dissatisfied because the oysters were low quality- darker, less moist, smaller, and had sand and pieces of shells. I spoke with Narintra and Thinh - kitchen managers-. They said that upper management asked them to shift to Sysco as the distributor for the oysters. I take back my 5 stars. But the service (Patrick) and the new crepe dessert station and the new sushi roll area, are great additions. The crab legs are great. The cost is $29.99.
Love the seafood buffet
Great slot machines
Great selection, service, and very inexpensive.
Love the payouts here!!!
Food is good but unfortunately most of the time is barely warm. I believe people would stop wasting so much food if it was hot enough. Good salad bar.
Very good variety of different foods
Love the crab legs
Not bad
I visit on every Thursday!
This is an awesome buffet and casino!
The buffet was great but gambling was terrible
We went during the seafood and all you can eat crab legs. The cost was $39 but it was worth every penny. The tools for the crab legs were great. They had multiple stations to get the crab legs so there was not a long wait. There were clams, muscle, salmon, and much more. The food was tasty and hot. The bread was fresh and was the salad. The desserts we're amazing! The atmosphere was wonderful and the staff extremely friendly and helpful! What a wonderful experience!
Always great
I love the Friday and Saturday all you can eat crab
Food was cold and unappetizing. Overpriced for what you receive. The service was standard for a Dennys but substandard for a 3 star establishment with a mandated service gratuity.
Food was good
Since I'm been going to this Casino, six years now and spending thousands of dollars, how much tighter can they get with their incentives, horrible and cheap, like getting one if those plastic toys you get from a cheap carnival.. And free play.. Nothing to brag about.
" HAVEN'T BEEN HERE IN YEARS,....SINCE BOWLING TOURNAMENTS" !!!!!! " LOOKING FORWARD TO COMING BACK SOON TO GAMBLE & SIGHTSEEING WITH KIDS THIS TIME AROUND " !!!!!!!! " GREAT PLACE TO GAMBLE, VERY NICE STAFF ALL AROUND HERE @SANTA ANA STAR CASINO " !!!!!! " I PERSONALLY LOVE IT " !!!!!!!!! ☝.
Service members are great... Didn't care for the food n crab legs...not much of a variety in foods crab was dry. Seating arrangements was good a bit dark for the evening crowd..
Kimberly
This is the worst buffet I have ever experienced. Don't waste your money. I wouldn't eat there for free. 60% of the crab legs have literally NO MEAT in them. I finally figured out that I could hold them up to the light to see which ones were empty. The desserts aren't worth the calories, seriously. My 4 and 7 yo didn't even eat them. Yuck!!
This buffet food quality is average and overpriced. The selection is good.
Very clean, friendly staff, excellent salad bar and food variety!
Far but pays ok
Great food
Its always clean but the menu is lacking. Staff goes through the motions, while not being rude they are far from overly friendly. Its food but thats about it.
The people are very nice but the slot machines are very tight lately. That's not good. I've been going twice to 3 times a week. Now I only go 0-1 a week. They are supposed to be the loosest slots ever. That's not true. Sandia has been getting better. You have been getting worse.
Good buffets and occasional good live music and if your into gambling, lots of that too.
18 wheeler parking and live poker. ..only one table
The atmosphere, great service and most of all the food so good.
Good food
It's a little pricey but the buffet offers great variety and all of the staff are very attentive. The days always have a varying theme and overall it is a fantastic experience.
mediocre casino buffet, only worth it if its on sale
Two times since I said I would stop criticizing for 24 hours I did, first was just about 8 hours later when I did so about how un-photogenic I am, then later that day when I complained to a wait-staff on how rude the woman who was our waiter was (she slammed down two cups of water, two cups of Iced tea and first the saucer then the hot cup of coffee, practically tossed the saucerful of creamer upon the table from a 4" height distance to the table. She didn't bring us the silverware I asked for so I went to another table and grabbed some, when she saw what I did she immediately, again slammed down the replacement silverware at that table. As people were walking in she would lovingly say "Hi, everyone, have a seat, I'll be right with you!' I let the other waitress in on Graces shenanigans, who insisted I tell the on duty manager. I insisted I didn't want to. Grace was an Unapologetic Waitress, but she soon after, came around the corner and became the sickly nice fake outer shell of a hardened actress (its obvious she has done this before). I still left her the customary 20% tip, which she did not deserve, but being in the customer service industry since 1996 I was still forced to be a gentleman.#NeverAgain #SantaAnaStarCasino #Grace #FeastBuffet
It might be more crowded, but the service was on point. Had all condiments, such as soy sauce, A1 sauce, and a couple of hot sauces at every table. This saves the trouble from getting up every time to get it from the buffet line compared to Sandia. Food was surprisingly good for such the discount we got on Thursday nights. Santa Ana just feel more homey versus Sandia, which can be kinda have for basic items. Hell, I think Santa ana 2 dollar burgers are SO MUCH better than sandia. Sandia burgers seemed to changed, they even had a frozen feel to them. Kinda disappointed for something that is a resort versus a smaller casino that barely got a hotel up.
Forgetable
Good buffet and salad bar comparable to any other buffet. The waiters are very nice!
i have never been kicked out of a nicer place. the security was amazing fellow brothers in Christ
Good food selection, family atmosphere, enjoyed caribou java ice cream.
Go early to beat the crowd. Well stocked and attended to. Waiter was very helpful.
Dealers and staff are always friendly. The Casino has the same aspects as Sandia or Hard Rock. Does not have a hotel. Im a Black Jack player and Santa Ana Star offers a lot other casinos don't. Namely mid-deck entry, 10 to 1 tie bet play, and late surrender. If your a Black Jack player this is the casino for you.
Good food. Good prices.
Excellent food, crab legs on saturday all you can eat.
Nice place, great price.
Very limited selections, bland food.
Good buffet clean restaurant, nice people.
Came here for Thanksgiving and it was AMAZING. Full salad bar, turkey, prime rib, crab legs, amazing mashed potatoes, I think they might've had ham but by the time I was finished with my other three plates, I couldn't eat another bite! Adorable little cream puff turkeys, too! SO GOOD. And $4 off for players club members! Definitely coming back!
Disappointed half the food was from frozen not fresh
Thursday night is bbq. Get rewards card for cheaper price $5.95.good deal
Worst food ever. Filled up on bread because food sucked. Beer was warm.
Really good Buffet.
Standard buffet food