Here you will be able to see all the reviews of real people who consume the services of Carl\'s Jr. #7447 (Restaurant) in New Mexico area.
At this moment this business gets a score of 4.0 out of 5 and that rating has been based on 426 reviews.
As you can read, the average score it has is quite good, and it is based on a high number of feddbacks, so we may be pretty sure that the rating is quite accurate. If there are many people who bothered to value when they've done well, is that it works.
As you know, we don't usually stop to write evaluations when they are good and we usually do it only if we've had a problem or incidence...
This Restaurant corresponds to the category of Fast food restaurant.
Always a great time to stop in for us. Not very busy. Friendly staff. VERY clean. Conveniently located. Fun when we have our 4 yr old best buddy!
Clean tables and nice staff
$5 meals are a joke! Food was not fresh, and was burned in certain areas. I got a total of about 10 fries in my meal. Service could have been more prompt. This location has really gone down hill.
Took a long time for food.
We eat there several times a week being that we work right around the corner and usually have a great experience however on this occasion not so much, we walked up to the counter and placed two separate orders the second order came up fairly quickly as usual however the first order was still not ready even after the person that ordered after us was already seated and eating. After realizing we were still waiting we were asked what we ordered they told us that it was being prepared when we could see the cook was just standing in the back at that point they scrambled to get our order ready and the two burritos were definitely smaller than what we're used to, not sure if this was due to the fact that they were rushing to get our order done. First negative experience in 14 years.
Breakfast at 11 am was awesome, and the giant biscuit, bacon, egg and sausage breakfast was great.
Cold food young kids bad service
Slow service sometime but good quality.
We were there a few days ago for lunch and the customer service alone was outstanding. The cashiers went above and beyond in making sure we had ketchup and drinks were topped off. We didn’t catch her name but young lady with blonde hair and glasses was so attentive, very sweet girl chatted with us for a bit. Will definitely come back!
Good breakfast
Awesomeness...
Good food, nice employees what more can ya ask for
A great place to have a bite to eat with the Littleman.
Good service!
Amazing
Good fast food and very clean.
This place has extermly quick service.
Good place for hamburgers they are good
Exelent service!!!
We love the food here. Drive through is always quick and food is always hot, it’s great after a long day of shopping at Costco
Good food, and clean places and not to bessy at the time
Great service, food was so fresh it's like they made it just for me. Overall great visit
Good food, good service.
Good as always but bring back green chili condiment
Carl's jr. Is way better than McDonald's 110 better
Not bad
Normally this location exceeds expectations. The last few times the freshness, quality, and customer service has been lacking greatly. The "new" $5 meals went from being great tasting and worth the cost to looking like a poorly put together child's meal. The portions shrunk, the fries and onion rings were like warm (onion rings were soggy too), cookies were over hard and tasted freezer burned. The staff barely spoke when approached. This location is usually my favorite due to friendliness, cleanliness, and freshness. At least they still kept it clean.
The people working there are very nice, but most of the food is greasy in a huge way....all the way through the bag. Yuck.
Always good service
It's ok food
The employees here are very polite and very quick with their service. The dinning room is always clean.
Guacamole, bacon, charbroiled Burger ! Hells yes ! Fast, friendly wait staff !
I used to like Carl's Junior but like every large restaurant chain the quality drops with time. My patty was dry, cheese full of grease, and bacon seemed microwaved. My meal was $10, which can buy a good burger at a decent place like Lotta Burger or FIve Guys. Carl's junior has become McDonald's with a big price tag. It used to be worth paying more than Macdonalds and Burger King but not anymore.
It's pretty much never busy
The people leaving as I entered were talking to each other about how slow the service was. They were not kidding! There are 2 diners in the restaurant and a slow trickle of people at the drive-thru - and after 15 minutes still no food. . . . Wait - 2 burgers and fries at 16 minutes. Whew.
The store was very clean. The service was fair, the new beyond burgers very tasty, food was hot and fresh. The only thing that kept this place from getting 5 stars was some of the workers are not very customer friendly.
Carl's junior is the only place I can go and have me a decent bread free Burger
Lettuce wrap cheese burger...
Great Food, Friendly Service!
Carl's Junior is now refusing to honor long standing 2 for $4.00 milkshake. Mr. Bill Blackmore is district manager Alb. Area. He promised me in an email about a year ago he would continue to honor this non expiring coupon. Previously & presently he refused & refuses to honor a 15% education discount initiated in 2001. What does that tell us about what he thinks of education.? Previous manager, Juan Chavez was a much more honorable man. . Bill said in an email that stock holders were his priority over customer satisfaction. It's a whole new generation of management I guess?!
Best Carl's Jr in town. Great customer service and great food. The manager was super friendly her name was Diana. She runs a good establishment.
Thank you for putting a delicious veggie burger on your menu! My husband enjoyed your meat burger, as well.
Usually they're really good. Today, however, went on my lunch break, ordered a #4 (Dbl. Bacon Western) with no cheese. Got an All-Star meal #4. When it was brought to my table, I explained that I didn't order that. She went back, and put it on the counter. A couple mins later, the manager realizing the front was slammed started helping. Asked what the meal on the counter was, to which the front worker replied, "He said it wasn't what he ordered. He said he ordered a #8 or something." The manager then proceeded to bring me what I didn't order, firmly put the tray down in front of me, and adamantly said, "#54!" (my order #). Pulled out the receipt, and saw the girl rang me up wrong. After waiting 15-20 mins, I didn't have time for them to rectify it as it was busier than it was when we got there, so I just dealt with it. Not a bad visit, just think things could've been handled a better.
A good place to work when you want free soda refills and wifi
Very friendly customer service. was good parking. Good deals on food.
Itll do.
The breakfast burger is my FAVORITE THING!!! YUM!☺ The people who work here are AWESOME!❤
Good for fast food, fresh, hot and reasonable variety
Love Edna.Great service.
i have work there and its the best place the cleanest one and u shouldn't pay attention to all this people righting a review
Great little fast food joint. I liked the bourbon burger promo when it was. Better than the extremely large burger joints out there.
Long waits
Good fast food
The Staff were fast and friendly.
Staff is very friendly. Place is clean. Food is good
Great food
Very bad service tonight food was cold and it took 12 minutes to get my order staff had a very bad attitude staff here tonight never once smiled just a overall bad place to eat I will never stop here again managment should train employees to have more respect for costumers
Love them at this location
Preferential treatment! Labor day 8:30 AM. The place was dead. The couple I front of me finished ordering. I was the only other customer. I ordered 6 sausage and Egg biscuits. Three other customers came in well after I ordered. They were served (4 other biscuit sandwiches) before me! The manager recognized one of them. This is a poor way to do business. Especially when the customer can clearly see others were served ahead of them! Serve people in the order they werebwaited on or tell them why they were passed over. Perhaps they only had 4 biscuits ready and had to cook more.
Nasty!
Love the low carb option they have and the fresh chili they have available.
Big hamburgers and air conditioning
Always a great place to go
The hamburger was prepared nicely not sloppy the place was clean and Employees friendly ,
Tasty food, service is alright.
good food.
Food is always hot and great tasting.
The BEST Carl"s Jr in Albuquerque!!! Employees are Awesome, Friendly & well trained!!
Great $5.00 menu
The service here was good as the employees were friendly. Overboard on clumps of iceberg lettuce on the sandwich. The food was good and tasted fresh. In this area this was a good place to eat for lunch as it wasn't too busy. It was a quiet location in that light which is always nice.
Great service nice people great costumer service awesome place to eat tanks guys
They Have The Beyond Burger
Great spot for an above average fast food burger! Great service, perfect location and clean dining area. Orders are made to order, perfectly every time we go. Drive thru is convenient and quick.
Good place if you don't have a lot of money to eat an the have good burgers
Quick service, expected food quality. No complaintes..but nothing extraordinary.
Won't make that mistake again.
Cold burger, managed to put cheese on a non cheeseburger.
Always good
Working across the street at Costco the girls here at Carl's Jr always make sure that I'm in and out ASAP. Great customer service!
Good breakfast just hate waiting
Friendly and helpful!
Mmmm 6$ burger
Awesome! Food was fresh and hot employees were nice and very helpful
Always a good burger shop if you're looking to spend a little extra
Great fries, but received an overdone burger for the price.
The worlds worst fish sandwich It was soggy I don’t even think it was heated up properly. Waste of 8$
Edna is the best. Her and her staff rock.
Clean, it is across the street from the Costco where I get gas in Albuquerque when I am there.
After having the worst day ever dealing with fast food industry and it's employees to the point of extreme anger, I can't even explain how refreshing it was to get treated with respect, dignity and fantastic customer service. Your staff, especially the young lady named Gema, made my day and put a smile on my face. She deserves some recognition and your management and staff need to be recognized for their outstanding service and attention.
Fast friendly service. Clean dining area and facilities. Food tasted great.
I ordered a Root Beer Float, and an Iced Coffee and both were great..
Box lunch sets are a Win-Win.!!
Not as good as usual. Not as clean either.
We pulled up to the menu board and right away were rushed to ordering our food, when we pulled up to the window we paid and asked for ketchup with our order. The girl said okay. When she gave us our drinks we noticed that one of the two drinks was halfway full (or empty however you wanna put it) then when we asked her to fill it up she grabbed my lid from the bottom with her entire hand, I was like ( in my head ) "Girrll what are you doing
Good eats! Get the beyond burger if you're vegetarian.
Wow the best low carb burger in Albuquerque!
GREAT SERVICE!!! everyone is always so smiley when Im there And managers are constantly checking up on us
Yummy, always well done, no need to ask.
Great food slow service
Usually pretty good, forgot my donuts this time. Had to go back to get them.
VERY poor drive up service. We asked about a certain sandwich and we didn't get an answer. Then we were rushed through with hardly time to order. We were at the window and told to move to the front. I can understand that but, there was no one else there. Just us. Very bad service. Not such great food either. Alrhough the coffee milkshake wad very good.
Love the streak and egg burrito.
Average fast food
Extra green chilies!
When Carl's Jr first came to NM (about 15 yrs ago) they were all dirty, had terrible customer service, and expensive burgers that would make a Burger King ashamed. So many burger joints.. I wrote them off. In 2013 I got a job at a company, and there was CJR at, essentially, the end of the parking lot. I ended up trying it again. The place was clean, service was fast and pleasant, and the food was good and a great value if you got one of the various "$5 lunch" specials they always have. It ended up being one of my favorite places to eat lunch (as my beltline will attest). I don't work there anymore, but this Carl's Jr. is about 2 blocks from where I work now. So I eventually ended up there, despite my desire to cut down my mid-day calorie intake, and I was pleasantly surprised to find that this store met or exceeded any expectations set by my previous experience. It is immaculate (even the bathrooms are ALWAYS spotless), the staff is pleasant and professional (fast food is a high volume game during the lunch rush, if you want "friendly" make some friends). I've been there more than 10 times now and have never waited more than 30 secs to be waited on or 5 mins to get my food. The $5 lunch combos are good, but what's great for the same price is the Western Bacon Cheeseburger sans fries and drink. Suffice it all to say: I eat here a lot more than I intended to when I started this new job and that is down to the professionalism and speed of service, and the great and consistent quality of the food.
Fast service, hot food, cold drinks. What more could you ask for?
Good service and good prices on the meals
Food and service has gotten much better.
Always love me some carls jr. thx again guys for the great and fast service
Its okay
Good food for a good price. For $7 you get double cheeseburger, hot and spicy, fries, drink and dessert
Pretty good service I've never had a bad experience coming to eat here yet
Yummy food
Enjoyed my late lunch today at this location. I will definitely visit again. One of the cleanest Carl’s JR. in ABQ. The manager, I believe named Chauntel, served my family and me. She was very friendly and polite. I was very surprised she checked on us for condiments and refills on drinks. The food was hot and delicious! Great job to this location!
Great food, great price!
Edna, Alicia and ALL crew are EXCELLENT, RECOMMEND THIS LOCATION
Good for lunch
Great service!!! I will always come back. Management have this handle. Friendly employees. And great fast food love it!!! Keep up the good job.
Great crew, clean, always get exactly what you ordered!
Great food great service. Clean restroom and establishment.
Good service and kind people, also very convenient place to get food and fuel up
Good food, OK prices and service, fast.
The lady at the counter was the best, great service, even brought us our food.
I wasn't there
Best one in town, service and food wise. Veggie patties are a great add to the menu.
Very good food worth the prices.
I asked for green Chile since it was advertised on the register drive thru window and I could literally hear the cook scream ,"are you f**king serious". Yeah dude I'm serious, just do your job and add some green Chile to my burger. It's really concerning to have employees who publically get agitated for small changes and I've actually avoided this location because of how the empolyees reacted.
Servive was quick and the facility was really clean. The day I went in, a girl named Gema was amazing! So nice and attentive.
Great fast service...
Very rude. Rushed. Order was wrong
Very good and very fast to pick up your food.
I absolutely recommend Carl's Jr. Cuz they have amazing service, awesome burgers from breakfast burgers &/or burritos & coffee is great and I really LUV their Angus burgers are a little more, but worth every penny. I'm female and petite so I usually eat 1/2 and eat the other 1/2 as 2nd meal. They also have a condiment cart w/lots different salsas n peppers etc. I have eaten at many of their locations around the state of NM, bur I live closest to location in Los Lunas by the super Walmart store just east of I-25 @ Los Lunas exit. Want a great meal, go to CJ'S eat and enjoy.
It's always a GREAT place to visit
Good food. Friendly and professional staff.
everything was clean and organized, and the service was top-notch!
The food was good thanks
Good breakfast choices.
Pretty good I'm glad they have a plant based alternative. It's really good actually. Service was as expected good not great but that's a good thing.
Always taste great, just a little pricey.
Sunday morning before 11 on 5/13/18 me and my significant other go to grab a bite to eat. It seems like only 2 people are working. Its not very busy at all. We wait patiently in the lobby for our orders to be taken . She has her headset and just says one sec. I agree and continue to wait . Someone pulls up to the drive through and she takes their order and we are already waiting for 5 minuts just for our order to be taken . There is nobody in line but us. I continue to wait. She is getting their order ready and completely ignores us . Another order comes through the drive through and sure enough we are put in the back of the line like people who walk in and want to eat inside don't matter. We decided to go elsewhere for better service.
Very clean with quick and friendly service. Food was ok.
I love the burger
Great food! Love the friendly atmosphere.
Yummm
I tried ordering from the drive though and the lady was extreamly rude (her name was Alicia). I let her know the jalapeno poppers were still on the menu although they no longer carried them. I was just letting her know so they could be removed and no longer get inquiries on them. Very aggressively she let me know that they stoped carrying them Today. Also I was ordering and decided to change my order and I let her know I would like to change it. She was huffing and giving attitude so I just let her know I would go else were. Never had a problem previously.
great service during all my visits. Emp.make you feel that u are in a family restaurant.
Food was great it's just a little pricey for fast food
What can I say it's a Carl jr.
Worst customer experience, the employees are always rude and seem unhappy.
They have the routine down. Good fast food pleasant people, reasonable prices
Great food
Disappointed they don't have malt shakes anymore: (
Good food, good prices, value.
Friendly staff, best part of a business
Good atmosphere good food
Went to get a slider for a dollar did not see the small print only a dollar from 2 to 5
They have the "impossible burger". Meat substitute that tastes pretty darn good.