Reviews of Kim Lai (Restaurant)

Joe Captain of Therapy

Very prompt service food was very good!

Gerard deliver Service

Either they raised their own food but these people around here don't get out much they got a 4. 2 rating that's the worst Chinese food I've ever had I had to shrimp fried rice it was all oily it look like it was rushed it was just nasty tasting the onions taste it spoil I'm sure I'll never eat there again

Sandra Daniels

Went for a quick eat in lunch. Great and fast service. Lots of lunch specials. Good portion sizes. Very fair prices. Will come again for sure!

Jeffrey Cote

Um, yeah. Solid. Quite consistent. If you haven’t been in a couple years, I’d say they are getting better all the time. Definitely worth eating in if you can for max freshness, but takeout does hold up well. Suggest you order individual dishes. Sometimes the PuPu platter is a little ordinary. Meaning, get individual apps. Not the platters. My suggestion anyway. Eat at the bar sometime!

Ramy G

Did a take out from this place from my hotel room in Portsmouth.Food arrived faster than expected and it was pipping hot. Items were exact as per the order. Taste was excellent. Simply the best low fat healthy food available.

Caitlynn O'Malley

Spring rolls were soggy but the lo mein is amazing.

Lisa Littlefield

FRAUDULENT WOMAN CHARGES TIPS ON RECEIPT WHEN DELIVERED ANF MAKES YOU SIGN A COPY OF TECEIPT NOT THE ORIGINAL::: Well beware ppl when you use your credit card here because I ordered $62 dollars worth of food and asked lady to place $40 on my debit/credit card and when delivered I’d pay the rest in cash: well we all keep track with our phone whenever purchasing from anywhere we track our purchases whenever it’s debit or credit. After order placed, my charge on my bank statement sent its text message as well as to the email we get that we set our banking cards up claimed she charged me $48. I called and she tried saying it was credit fee and would return. We have had never been charged a percentage of 20% credit charge or any charge at that. When delivery came driver presented receipt that said $40 charge. I called back and they yelled and screamed at me as I did to, because not only did I not get a receipt the one stapled but even the bank after calling was aware that the receipt they showed was a copy hoping I would write in an amount under where it is blank for tip. But the receipt wasn’t the original, it was a second printed receipt. They have printed the receipt and took they’re own tip as they pleased and didn’t even show me the original receipt because the original would have a charge of 40.00 printed under charge & a printed charge of $8 would be on the tip line from the computer, not written in because the machine took as one payment that charged immediately to our card as 1 transaction. Bank says call them so I did and tell them to send me a copy of the original receipt placed while I was on the phone and she placed the $40 charge and they still act like no wrong was done. Now my bank releases my direct deposit 2 days before the actual date it’s posted to. My bank told me to call them and explain to them they have my address and to have them Send a printed copy of the first printed original receipt when asked to charge card $40 and the bank believes they based a tip to themselves thinking it wouldn’t be known to us that she took a 20% tip as if being a waitress or something. And I called and told them and they think this is a joke or something. Well it’s not the first time this has not been the only time if I only would had paid for the whole 62.00 charge on my credit card and did that then she might had gotten away with it. But thank god I caught her and told my bank. My bank says not the first time I’ve heard of this happening from this restaurant. Fraudulent charge are taken seriously and not lightly I’m reporting a statement into the police department tomorrow morning. Where this is a class A felony. Doesn’t matter. Tampering with a credit card, theft of deception and knowingly. As well as won’t prove a receipt to me. Wow hopefully they are not copying credit cards. BEWARE

Pat Canny

Good family restaurant. Great General Tso's chicken! They really seem to care about quality.

Erika Bissonette

Awesome food and drinks

Danielle Miles

A bit more expensive than other take outs, but well worth it. Fresh, authentic, not the Mickey Ds of Chinese food like that other HK express place!

Danielle Brown

Great food people are friendly

manny pitsiladis

The best Chinese food ever.

Jim Kesseli

Our families favorite for many years. great food and nice people .

Jason Ricker

Fast, friendly service. Good food.

Jim Lee

We eat at Kim Lai several times a month. Very good food and value for your money. The staff is always friendly.

Edward Stec

Price 39.50 (3 Meals and one appetizer) Very disappointed. A very busy place would give you some hope that it is a decent place. Unfortunately, there was only one server for the place of about 12 tables. Took her almost 15 minutes to come take our order. When she did get to our table, she was distracted by another customer complaining his food was cold. She failed to get our drink order and never once came and asked if we needed anything. Took approximately 15 minutes to receive our order, mind you that is not that bad. Concidering the table that order after us received their order before us. The food was very bland, nothing to give you a wow factor. The sauce on Genral Tso was not at all spicy. The chicken tasted like it was processed and the beef was quite tough. We had to go to the server to get our check because we were tired of waiting for her after ending our meal 15 minutes prior. Overall this was a very disappointing place to dine at and I would not be able to recommend it to anyone, as I will not return.

Joe Paula

Always Excellent

Elaine Desilets

Wonderful food in a bright, clean environment!

Mars K

Best Chinese food in Portsmouth!

Craig Sullivan

Best Chinese in my 40yrs.

Cncntr8

Very good dumplings and excellent Crab Rangoon. I found this place when looking for a Chinese food place close to my work on Pease. The menu lacks any sort of size reference for the amount of food per dish (except the spring and egg rolls come with two). With how the prices where we thought the portions would be smaller and acractua over ordered. I base my Chinese food off the dumplings and Crab Rangoon and both were excellent here. The rest of the food did not disappoint. They packed plenty of sauces and cookies with my to go order and even gave me extra leftover boxes. Definitely recommend this place. Side note- saw on the website they do $2 beers for happy hour. My work said no but I plan on going on my own time.

Rick K

Food is ok, prices are reasonable, but this is our third visit now over the last few months and the quality of the food seems to keep going down. Not sure if we will be going back or not.

JLee Senter

Great food and staff! Very friendly environment. Food was very fresh and hot. Service was really fast. Definitely my new favorite place! Thank you again!

Mrs Mama

Great food and service! Our favorite

Steve Jones

My wife and I were driving home to Maine and googled Chinese restaurants, what luck to have found this one. Food and service were spot on and extremely clean.

Amber Thornton

Great food great service

Jo Wiscarva

The best one the Seacoast. So friendly. Grate Food!

Akan Ekanem

Good food. Good drinks. Great service!

Taky 123

I loved it

Troy Hartson

The best Chinese food in Portsmouth!

John D.

Great food. Great atmosphere.

Nick Briscoe

Me and a few friends went for dinner. Half of us experienced food poisoning after eating. Will not being going back and will not be recommending to any friends.

Veronica

The food is overly salty to an extreme to the point where I felt the need to take Benadryl after my dining experience at Kim Lai.... Also, the drinks are very weak and mostly fruit juice. Not impressed and won't be back.

Bill Pappas

We the Hampton car guys like this place and are going there for lunch today

andre fleuriel

Love the food best around for sure

Jonathan Carney

great food cant deny that but if anyone out there is like me you drink ALOT with your food well this place does not have free refill so you pay for each glass

Christopher Jones

Been getting g food from here for over 10 years. Simply the best Chinese we've ever had and the prices are great. Calling now to order again.

Stephanie Seal

The food was very good and they delivered to our hotel.

nancy COOK

Excellent

lisa m

We order from here all the time. Best Chinese food on the Seacoast!!!

Brian Bulger

wicked good food an very friendly an fast service an good food get delivery at home food is always hot i go there with wife atleast once a week

kelly mcglew

This is probably the best Chinese food I have had in a long time. Honestly I was amazed at how good the food was. The only reason I didn’t rate this a 5 was because one of the employees were handling money while handling raw food and the waiter didn’t really listen when we asked for things

Keith Orr

Orange flavored chicken great - large pieces of white meat. Light batter. Rangoons were okay - wife liked the egg rolls.

Midnight Meow

Best place for fried dumplings. I've been there loads of time with my family and we have all loved it. They also have the best hot tea I've ever tried. Its really good.

Cameron Geeslin

super good, turned me on to udon noodles

Robert Cornett

Best Chinese around

Richard Rosenberg

Just got a plate of general tso chicken charged me 15$ got nothing with it and was the worst I've ever had Hannaford makes better

Chandler Scully

One of the best Chinese Food places around for a decent price.

Anurag Shrivastava

One of the best one in Portsmouth but compared to really good chinese food, they have a long way to go

Samuel Chase

Excellent experience despite an abbreviated new year's Eve menu. Excellent general gao chicken, no super deep fried, very fresh.

Toolie Goss

Been ordering take out from this establishment for the past four years. It was - up until recently - always terrific food. The past few times I ordered it has gone way downhill. General Tso's - to my knowledge is spicy. The order I got was dry, flavorless and terrible. I threw it away. Today I got the fried shrimp and chinese vegetables. The vegetables are great as is the rice but the fried shrimp is obviously left over from at least a day ago. It was obviously microwaved to heat up and again - worthy of the trash barrel. The quality of the food since the remodel of the restaurant has seriously gone downhill. I won't be returning any time soon.

tami anderson

Really good Chinese food!

Miranda Gould

Fast, fresh, won't go to Hong Kong anymore.

fausto mora

Was lucky to have a Christmas dinner here . Service was quick and food was tasty

Danielle Duguay

This food is better than all chinese restaurants combined

Jeff Cullen

Honestly from a guy who has eaten here for 25 years , this place is second to none, owners are awesome, waitstaff is attentive ( and though they bring in family and whatever into the mix, they remember your order and you.... total win for a server) place is SUPER CLEAN and drinks are good...its a regular haunt for many, especially with remodeled bar!!

Lucretia Gordon

Very nice kind people.... great tasty delicious food at very reasonable prices and very clean....did not have to wait long for food

Dave Costa

One of the better Chinese restaurants in the area, highly recommended!

Alexis Damico

Very nice people

Dluv_International L.

I was told it was the best chinese in town but the crab rangoon was undercooked and doughy and tbe shrimp and broccoli lacked seasoning, but then again I have Louisiana taste buds.

Rich Bard

Great food but great people. Fort time there and I ordered a large order. So friendly and handled it perfectly did not miss a thing. Great place, only complaint was getting out of the parking lot. Very busy area.

Paul Sprague

Delicious food and friendly service! Love the General Tso Chicken!

Darrell Gerber

Very decent Chinese food for Americans

Patricia Kennedy

Lets just say it was gross. I bit into a fried pork dumpling and water poured out with either a worm or skinny noodle. Fried wonton was soggy, chicken wings were hard as if they had been reheated several times. Not sure what happened to this restaurant. Used to be good. Had other dishes too but ended up throwing all the food away. Yuck!

Paul Ringuette

Fast and yummy

Steve Ahlin

Best chinese food around we drive 1hr for there food and the people that work here are absolutely the best thanks and they make the best drinks around this is my favorite restaurant

Tim Duggs

Great food and drinks. unique experience.

michael petersen

Next to road best Chinese in Portsmouth

William Gott

Poor food and poor service they should shut down this place

Garrett Trombley

Awesome

PORT CITY COIN

I eat there every week pretty good food. Changing 4 star to 5 star because of new owners.

Ann Cummings

Fresh flavorful chinese food, clean dining room, and great service!

Paul Doiron

Great little hole in the wall good food decent bar good service

Theryn Virginia

Has been and will always be my favorite restaurant. The best fried rice I can find.

Dennis Graves

Hands down the best Chinese food on the seacoast.

Kathleen Pridham

The best in the area!

Jo-May Ali

The food was really good and the waiter was efficient

Johnnie Climes

Today I came here and the rice was burned and the waitress and the the woman behide the corner was rude and nasty to me. This place was better when it first open up. The older lady that use to be here was nicer to the customers. If you have food allergies and need them to change thing for customers. Theyw not provide any changes to please the customers. This is not fair to everyone.

Thomas Byram

Wrong order delivered.

Peter O

Inexpensive Chinese food which tastes Excellent. The staff there are courteous and provide great service.

Big Hands

Amazing food. Great atmosphere, and delicious drinks. Highly recommend!

Kyle O'Leary

I love having this place deliver. Fast and one of my favorites in the area.

Derek Viger

Sometimes little places like this surprise you. This was a good surprise

Jason Escalera

Ight Chinese food. Could be worse

Jennifer Paisley

Kim Lai is one of the best Chinese food restaurants in the area. The portions are large and reasonably priced. They make a mean mai tai and oddly also a great margarita!

Taylor Denby

Horrible customer service from the “woman” working the register. Would not recommend!

MJ montgomery

Nobody beats them! They are the best !

Lou Lange

Extremely good food, pleasant atmosphere. Great prices and value.

Dot Cleary

Authentic and very much like my favorite place in Chinatown, Boston.

Theresa Boisvert

Love their food !!!!

Emma Bierwas

My go to hangover cure!

Frankie Inmann-Arbo

The food was good but the employees gave little attention to my table so I was very unhappy with the way the waiter and waitress were treating us

James Lucas

Good food very fast service

Mark Polakow

Best Chinese food in Portsmouth. Standard americanized dishes but done well and at very reasonable prices. Great lunch combos too.

Patricia Fitzgerald

Best place to get Chinese food YUMMY!!

Leia Labbe

Delicious food very clean and very polite

Scott Nicol

Best Chinese food, I drive to Portsmouth from madbury, nothing local comes close.

Jill Royer

This is......the best chinese food I've ever eaten!!! You've done well for yourselvse. Congratts!!!!! I highly recomend this resteraunt. Kudows...........!!!!!!!! Well priced toooooo!

James Murray

Best Chinese food for the money!!!

Mark Castro

I love this place

Keith keithfieldsend@yahoo.com

Food was decent but the meals that always came with white rice on the side now you have to ask for and they charge for it.

Fio P

Best chinese food EVER

Mark Willer

Great food good Mai Tai's awesome service.

Sarah Gerry

Delicious, fresh food that was served very quickly!

Kirt Emery

Best food and service I have ever experienced! Their pork fried rice is absolutely amazing!

Brendan Hallissey

I love Chinese food and I have never been disappointed here.

Ed Andrews

Excellent selections, very good prices, servers and manager attentive and quick. Spotlessly clean, freshly painted, simple but tasteful decor. They even noticed we had asked for duck sauce, and included some in our take home bag.

K Swyms

Crazy fast delivery to wentworth hotel and worth every penny!

Roland Carter

This is my go to for awesome lunch. I think it's fair to say it's one of the better options in the northern Portsmouth area. White meat for her general tso's and sesame chicken won me over.

Jon Morse

Very good food excellent service

VeVa aLiVe

Definitely the best Chinese food in the Portsmouth area with reasonable prices and good amounts of food. Their bar offers a variety of mixed drinks and have lots of fancy and cute glasses to serve them in.

Christiaan Jennings

Good food, open late, nice people....can't bear it for 11pm on a Saturday night. We love you Kim Lai!!!!

Rainbow The Macaw

Love the general Tao chicken

Josh Ableman

Terrible cold no flavor not sure what happened to this place

Ant Lowry

It was delivered quickly and tasted great. Their menu is very clearly explained and easily understood. I ordered an appetizer combo and it was a LOT of food for 8$. I Will order here again

Heather MacGregor

I'm a bit underwhelmed here. The service was awesome; all nice and friendly people, and it was really fast too. The only issue was that the food, while not bad, was bland. The orange chicken tasted like it was in an unflavored sauce, the rice didn't have any flavor, and neither did anything else we ordered. The spring roll on the other hand was really flavorful and yummy. Overall, meh.

Jessica Drager

Food was very good. Staff was friendly. And the price is right!

Michelle Dwyer

Wondeful food, just be careful of their styrofoam containers!! If the food is too hot, they melt and leak all over

Edward Shook

Great food and service. We eat there once a week and have been let down

Tom Ellefsen

It's a fast, no-frills, friendly, old-school spot with some bargain combos plates, typically very tasty food, and quite a lot of it for the price. My friends and I typically fluctuate between ordering their kung pao chicken, General Tso's, szechuan shrimp & chicken plates, and Yu Hsiang beef. Their scallion pancakes are incredible too, but it's best to get those when you're dining in so you can attack the plate asap, as steaming in a to-go box softens them somewhat, and that type of dish is best crispy. For a small town with limited Chinese options, I'm happy it's here. Now if only they'd make laziji...

Joe Swenson

I tried to call in an order for new years. I got screamed at for no reason by the owner and then hung up on. I simply wanted to order food for my family. I asked for the price and she told me she was to busy and that she was the owner and I could either order or not she didn't care and hung up. I tried calling back and she hung up again. How is this place still in business? Lady is a complete nightmare and the food is not even that good

Dave Oeser

Always good

Michael Corla

Scorpion drink baby!

eric starnaud

Awsome food fast service

Donna Lavoie

We placed our order on New Year's Eve at 2pm. We were told the order would be ready for pickup at 6pm... Others had a pickup time of 5pm and still waiting for their order like us. It is 7:41 pm and still no order. This is unexceptable and everyone that had to wait should get their meals for free or at least a coupon....

Deb B

Great food

Charles Soule

food always Comes fast and always fresh and hot . Portions are awesome for the price. Staff always been friendly. This place has been good for a long time.

Peter Mularoni

Love this place. It is good price and great food! Never been disappointed. Both eat in and deliver are great.

Caridad Roche

Ordered shrimp with garlic sauce and broccoli with egg fried rice and it was delicious. Met all my expectations. (I am a picky eater big on taste)

terri wright

Not the place to go if you have food allergies. They refused to serve me anything on the menu due to my egg allergy even though there are several items without egg on the menu. Sad.

Aiden Riley

Great food good service

Glen C

Fast delivery. Combo meals are worth at least two meals.

Ryan Hitchings

Ordered some Curry Chicken and Some Lo Mein. Fantastic. Just as I asked no water chestnuts and came very quickly. The staff has been super nice every time I've ordered from them and I'd highly recommend. My only drawback is that they are a little pricey. Highly Recommend.

Jonathan Lynn

The food was great ..saki ok service was fast

Sky Norman

I love the food here because it feels like good, clean chinese

박감독

맛도 좋고 가격도 저렴, 서비스도 만족함.

Samantha Wilcox

Fast hot and fresh! Always a safe bet.

Brian Reynolds

I eat here about once a week for lunch. The food tastes great, the service is very good, and the lunch specials are priced very well. Dinner prices are way too high though. Lunch specials run about $8 before tip. Expect to pay $20-25 for the same meal at dinner. They do give a larger amount of food at dinner... but the lunch portion is plenty. I would prefer to get the lunch portion at dinner time and save the money.

cindy fish

Extremely tender meat...Beef Terriyaki, BBQ Rib Large quanity of meals

Stacey Ranfos

Slow service but good food.

Kimberly Eaton

Got sick

Kalvin Celcius

The people are nice, but the food isn't good. It is fried and greasy. It doesn't make me feel good after. We have parties every year and they buy from Kim Lai, but I bring my lunch now. I really want them to succeed, but it's very fried and hard to digest.

Janice Raynor

Delicious food! Great service, very clean.

Christopher Muro

Great Chinese food with fast service and delivery.

James Murphy

Clean, fast, yummy