You will be able to see the opinions of real people like you who are using the services and products of A&W Restaurant (Restaurant) around Montana area.
To this day this firm gets a score of 3.7 over 5 and that rating is based on 81 reviews.
You may have noticed that it has an average rating is high, and it is based on a high number of opinions, so we can conclude that the valuation is quite credible. If people have bothered to rate when they've done well with the service, it works.
As you know, we don't usually bother to put evaluations when they are good and we usually do it only if we have had a problem or issue...
This Restaurant is classified in the category of Fast food restaurant.
6 of us came in an ordered an every thing was correct an was brought to our table by a cheerful young lady with a smile n asked if everything was correct .. Had a great experience there .. thank you all from the guy from PA !!
Great chicken and root beer
very good Chris is there best asset
I ordered my food and of course the order was not correct.. some items i didnt even get and was in a hurry so i couldnt turn around... The wait is very long but i think its due to the young teens standing around... The prices are too high for the quality of service and it is not near as good and all american as it once was...
Orders are fresh, complete and the service is friendly.
Good bacon burger
Pretty slow drive thru, got my order wrong as well
Always nice to stop in and have an a&w root beer float
Good.
Food was fantastic, price was good, rootbeer float was perfect took a bit of a wait in drive thru but it was lunch time and food was hot drinks were cold, employees were pleasant.
Stopped in for an A & W root beer in a frosted mug as soon as our plane landed! Haven't enjoyed one in quite a long time. Staff was pleasant and attentive. Enjoyed the nostalgic feel but missed the old drive-in style. Root beer is as good as I remembered.
Oily chicken and bathroom smelled
Been years since ive eaten here. Same great food and floats
Awesome food, great service, and an all around great place. I came visiting, and I really liked a&w because they do not have one back where I live. Awesome place.
Messed up my order but still delicious
Friendly staff and good food!!!Come here about one a week. Closest fast food place to Hungry Horse where we live so it's convenient to stop on way to Kalispell.
Best cheese curds ever ♥️♥️
Very good hamburger. Friendly staff. Thus A&W is a landmark for us in Columbia Heights.
Drive thru was super slow. Food was great!
Really good food but, service isn't great
Rude server, 30 minute wait, terrible experience. Three customers came in with food errors while we waited. With mudman burgers a mile away, no more good reason to visit this bad place.
Bacon cheeseburger and onion rings were first-rate, if a bit pricey.
Very slow service, and employees that didn't care. They walked around like "its not my job". After I ordered a simple order, it took 12 minutes at the drive through to get my order.
Short staffed but good eats.
Always good service save some of the younger staff but that is to be expected from that generation.
Good fast food..have to get the root beer float!
good food always made fresh when you order friendly employees
Great service
Very good staff was very friendly!!!
I wish they would not make milkshakes until you get your food. It melts and thdy said we cant make thick shakes. Its like chocolate milk. I was so disappointed in the shake. Won't be ordering shakes from there again sorry
They where SWAMPED when I was here. The drive thro was packed and dining room was full with a line waiting to order. Despite this the staff kept there cool and got her done! Great food served quickly....super good root beer. Friendly busy staff! Place is clean too
Just like my childhood
A good chicken place to eat and good food
Took absolutely forever to get our food out, gave us the wrong drinks, double charged is for chili cheese fries that were cold, the cheese curds were cold and I found plastic in my food. I don't have high standards for fast food but this was ridiculous.
Great
Good food but always slow doesn't seem to matter which a&w you go into.
Great food, great service, friendly staff.
Always tasty food and always a friendly smile from the staff. Plus, the best rootbeer floats in the valley!!
It was the best I would love to go there every day...
Always slow!
I’m still waiting in the drive through. Been here 30 minutes now for 3 flurries ice creams! Very frustrating. Will think twice before coming back.
I go there for the KFC. This location is dated and in need of a remodel, make over.
Friendly employees, great food made hot and fresh to order. Inside was very clean. Drive thru service was great and fast considering they cook everything right as you order it. Definitely going to become a regular here.
The absolute longest wait ever. We had enough time to finished our large rootbeer floats while waiting for two hot dogs in the drive thru. Well, we now understand why we were the only ones there.
Good food but the restaurant is way out dated
I have never written a restaurant review before, but the disgusting state of this establishment has moved me to do so. When we first arrived, the order counter was completely filthy and covered in spilled pop. No one wiped down the counter for the 10-15 minutes we stood waiting for our food, and it was still the same when we left. To top it all off, an employee picked a USED BAND AID (I kid you not) off the counter while we were standing there. Gross!!!
My family were expecting something like A&W in Calgary. The cleanliness and food quality were not something that we expected. The personnel were friendly and polite but we will never go back to this place.
Hoagie like Nick likes...and fries too.
It's what you'd expect from a fast good place. It's not bad or great. Employees are nice.
Had great chicken sandwich and fries, and of course a frosty root beer.
Good old fashioned american food. Oldest fast food franchise in the nation. Started in1949
The bathroom back area smelt so disgusting, like sewage I almost vomited. I probably should not have eaten the food there..
Good food and friendly staff, sometimes wait can be long in the drive thru.
A nice quick stop for some American style fast food and milkshakes. The place has a cool retro feel. The staff was friendly and prompt. The burgers, chicken sandwiches, and chicken strips we ordered were tasty, the fries weren't overly salted or greasy, and the milkshakes were thick and top notch.
Good food and fast service.
Tasty food, nice employees, decent prices. A true American restaurant!
Not a good day with them. Ordered a combo meal minus the drink. When i got my receipt she split up the combo up n charged me separtely for burger n fries, which was more than the combo. Didnt apperciate not being told she changed my order.
Good food cute window girl
Not original Root beer on tap
It is like McDonald.
I love the root beer floats they are the best ever.
Not the A & W you remember. The A & W you remember has good food. This place does not and it is dirty.
Excellent Fish and Chips for a decent price. Milkshakes leave a lot to be desired.
Old style but yummy
We always get friendly service here.its an awsome place to stop for a good bite to eat
Good food authentic setting
Good food and quick service.
Dirty, falling apart, and not overly friendly.
Good food , good prices . Imo better than McDonald's, not as good as burger king
Fantastic
It is expensive to eat here, Greasy and good comfort food! The bathrooms we're dirty and disgusting!!! They need to get better cleaning of there restaurant!!! Would rate higher if they had cleaner restaurant!
Good
Good food friendly staff.
Great food!
Huckleberry pie to die for. YUMMY
One of the last original A&Ws. Still the best hot dog in the area.
Garbage they say they have Huckleberry ice cream but then they give you a vanilla shake with Huckleberry flavoring very disappointed and will never eat there again
Not as good as other fast food chains, but good root beer, food was fair at best.
Liked the decor in this place. Reminded me of the past. Food was very good.
The food is good, but the service could be better. The Order taker couldn’t tell me how big the patties are and when asked “they are the same as any other burger” was the response I got. And when asked how big “weight wise” she said they were 1/3 lb but when the sandwich was revived it looked smaller than a 1/4 lb.
Great service!
Love it!
Food was good for the only fast food place within an hour. Cashier forgot about part of our order, but it was all warm when we got it.
Very slow. Busy but staff seemed disorganized.
Busy at lunch time not friendly staff
Dining area is old and dirty and in desperate need of a remodel
Good food. Service a lol slow
I went andere baught three gallons of anw rootbeer. Went without a Hitch. They gave me a great lemon cake things as a gift for ordering do much.
I only go to A&W to get root beer freezes and polar swirls. I go at least once a week and have been for the last 6 months or so, so I’ve had many. Today, I was charged for a regular swirl when I asked for a mini. Decided to let it go until we tried our items....my freeze had little to no root beer in it. The swirl had barely any cookie dough. I decided to go inside to ask for more root beer and cookie dough. The young girl working got who appeared to be supervisor, maybe manager, who rudely replied “um I put a lot of cookie dough in it, so tell them to dig deeper” then said she’d remake my freeze. Remade it just as horrible as the first time, then said “if I add any more root beer it will make a mess” Not sure how I’ve gotten great freezes every other time then..oh and it had chunks of cookie dough in it when she remade it..who knew blending ice cream was so hard
Food wasn't that great and they put tons of mustard in bottom of hotdogs bun which quickly ran out onto my shirt.
Lady taking our order was a ditz, other than that it was good.
Great service. Very friendly staff. Scrumptious food. Loved it.
Love the cheese curds
Nothing beats a frosty mug.... Great service, burger was grest.... Thanks ladies
I love this A&W. They are more like restaurant than instant food. And They serve fresh burger. Very nice.
Food was great
Friendly staff but ling wait for 4 corndogs that turned out to be 2.50 a piece
Good food and service but the place is filthy
Its getting old an needs a paint job an trim but the food was good I'm going to stop again for sure an look past the way it looks
Slow service
Bathroom smells moldy nasty
Great food and service
It has good food, and its a nice place to quickly get food
there was a lot of flys in there and it was hard to eat when they were all over you and your food
Good food. Service was a little slow but, all staff was nice. Tables were a little dirty, however they were busy. Cheese curds are a must as is a rootbeer float. #rootbeerfloats
Slow drive through, excellent food!!
They used to be good. It used to be one of our favorite. The small amounts of food they served us last time and the burnt food the time before that. We wont be stopping there anymore. I called them and they didnt seem to care.
My family pulled into Columbia Falls A&W drive-thru tonight. As we began thinking how weird it was that we were asked three times by the person who took the order what it was that we ordered while waiting 7-8 mins for two shakes and a small RB float, we finally received the two strawberry shakes with dripping strawberry syrup down the sides of the plastic glasses. I showed this to the lady at the window and she took napkins and wiped them off. Then came the root beer float! As she handed me the glass and I handed to my wife, she said how she had wiped it down with a wet rag (including the lid)! As we pulled forward with a wet glass in hand my wife began saying how she was getting grossed out how it was likely that they used a dirty wet rag
Excellent service and good food
Service is always great. Food almost always is. Sometimes the fries are meh but that's fast food
Excellant food, reasonable prices, fairly fast service.
Great food and staff.
Good food, old fashioned but delicious food. Always clean and great family place!
My sister was servied a warm milk shake. She took a drink of it and it was warm. They asked for a refund or a new one and was denied it. Warm milk shakes.. Clearly something isn't going right with your machines. Also the last time I went to get food it took nearly 25 min for me to get my drinks and 35 to get me food.
Great food, but a little slow.
Service not friendly
It was an A&W/KFC, with a fire pit and a guy running the place who looked a bit like Col Sanders!!!
Good place to eat
Great burgers and chicken strips here. Nicest a&w food i have experienced yet.
Great friendly service.
Chris was super friendly and helpful.
Clean restaurant with respectful, friendly staff! Great food! Love a cold mug!
There has been a place in my heart for A&W since I was a kid and having this place so convenient to where I was staying was great. I visited several times and the food was always hot and up to par. The service wasn't always friendly and fast, but the food was good.
Didn't receive one of my burgers and after requesting no pickles on both burgers, still received pickles on both. We also did not get any of the sauces we asked for. The food still tasted fine.
My son LOVES this place!!!!
Love that they have new ice cream options
Great fast service and they do alot for the high school.
Great food...but don't go if you're in a hurry. It's slow. The drive through is a little faster.
Great service. Love A & W rootbeer and fried mushrooms.
100 Years of yum! Friendly staff in this location. Good burgers, but let's face it... we all come for the Root Beer Floats!
Diet root beer was super! Try the mini hotdogs.
The service took forever, parking was terrible, the food was ok. The root beer was incredible!
They have excellent fish, chicken, and of course, Coney dogs!
Been here many times and food is generally A&W fresh. But last 3 times in over past 6 months server has obviously sick but neither the server or cooks, who do not look healthy either, wear gloves.
The classic experience
The best and only place to eat in town! Who doesn’t like root beer floats?
Possibly the slowest "fast food" experience I ever had but the food was fine although they forgot my fries. I didn't bother to get them fix it because I didn't want to die here waiting.
Food is great as always. But the servers were horrible.
Love that they cook it when you order so it's fresh.
First time coming to one of these. This is like a Jack n the Box with the only bonus being chilled mugs for root beer. Quality was just okay, would rather have the options of Jack n the Box.
Ok Drive up service, could be more prompt, seams Like if no body is in front of me, food would be faster.
Hot good good. Had to wait a bit tho
I'm not a fast food fan because they are normally dirty, but this place is exceptionally clean. I am very impressed with the cleanliness.
Great tasting freezes. The kids like our hometown feel of this place. Yummy!
The employees here were very kind and even entertaining! Can't remember the young man's name but he was spinning trays and keeping kids happy and laughing. Very friendly and clean restaurant! Love the fresh made rootbeer!! Brought back memories of childhood!
Good food
Papa burger ok
Our shakes were good. The little blonde that waited on us extremely rude. She handed us our shakes with ice cream dripping off the sides. We asked if we could have some napkins she threw them at us and slammed the window.
Fast service and great food considering it's a fast food restaurant. Everything was fresher than expected and the place was clean. The cashier was kind, witty and quick.
Food is pretty good, customer service is severely lacking. Time management is also a big factor in this, i recieved my food 30 minutes after ordering. Management needs to step in at some point, and show there employees how to run the operation in a timely matter.
I had the cod and my wife had chicken nuggets. Both were excellent. Staff was polite and friendly--very unusual these days
The food is delicious, speed of service in the drive thru was very slow. We ordered a salad and when we arrived at our destination there wasn't any dressing or a fork. The salad was at the bottom of the bag buried under the hot food. Staff was extremely sweet just needs speed.
I am in love with this place its so cute and everyone was so nice!
Great place to eat after a day of kayaking Lake McDonald inside Glacier National Park.
Stopped here Saturday evening as a last resort since we missed the "last" McDonald's before Glacier Nat'l Park and my husband wouldn't turn our rig around. We now believe in "silver linings" because it was definitely a blessing in disguise. My husband has mentioned the crispy chicken sandwich twice already today and my fish sandwich was good also. The kids working there on a Saturday night were all pleasant and helpful. We will look for A&W as a first choice now.
Food basic, root beer great, service slow
Who doesn't love Rootbeer on a hot dsy.
Very friendly staff. Tasty food!!
Great Nostalgia and food! Root beer floats on sale, in the frosted glass!!
A&W is nice All American restaurant that serves burgers fries chicken and are best known for their homemade root beer which they have on tap. it is sometimes served with a scoop of ice cream is a float
It's a normal a and w. Greasy food and lots of floats and soft serve options. Service can be great or it can be poor depending on the day. Minimal healthy options which is expected in fast food. You lose 2 stars due to inconsistency in food quality and half the time the cashiers dont know what they are doing. Also drive through microphone is either broken or the person working it did not know how to adjust the volume either way you may want to look into that.
Burger and fries were fresh and hot. Ladies behind the counter made it feel like I was in my home town.
Nice location! Good to see A&W strengthening their brand with these independent restaurants. Way better then a watered down version combined with a KFC. Additionally they have a decor that has an update retro feel that fits their style. Food was great! Service was great!
They are friendly and very clean
Great root beer
Fast food without the fast.
Great food great views been going there since I was a child never have been disappointed
Food was good, service was terrible
Not bad, but there's better burgers out there. Was able to pull out a third of an onion from my Burger.
This place is always clean and friendly. The food is always prepared and presented exactly how you expect. We drive about 18 miles just to get a burger and hotdogs here...don't forget the delicious rootbeer floats!! You are awesome!!
Very cool classic diner!
Even though it was a crowded summer Saturday, the service was fast and the 6 person order was correct. Everything was delicious and the price is right. Good stop before going into Glacier Park, especially if you have kids.
Food and root beer are good but the service in the drive thru is very very slow.
Great food. I love the old tables and booths hasn't changed in years
Clean place, well prepared food.
Decent but the building needs a huge overhaul!
Nice friendly people, good food
I liked the food and the general vibe of the place, but the bathrooms we're a bit lower quality than I would have liked.
Very good service and food.
The bathrooms stink to high heaven and they are way overpriced. Way overpriced
Old time nestalgia
The food was good, but the dining area was cold.
Great food friendly people highly recommend
Just grabbed so early fries for a long drive. Took awhile, instead of asking sauce preferences when they took the order,the woman would drop off people's food and ask then so she had to make two trips each time. Not super efficient. Fries were good and crisp
So sent daughter in to A&W in Columbia Falls to order an Large Ice Cream Cone but in a cup instead of a cone. And I was given some ice cream in a small sundae cup with barely any ice cream in it and they charged me $5.29 for what they gave me. The staff was rude so I guess for now on we will just have to drive to Dairy Queen to get better quality and service. As I will not be going back to A&W anytime soon.
Great Food
Both my husband and I and neighboring friends have all gotten sick eating the food there in the past. We only feel safe having a root beer or root beer float from this business. Young kids that work there act like they don't have any brains!
Camp complain for fast food the burgers are about $ 4.50 & up but Five Guys give you a hell of a better deal on their burgers , for $ 5. 50
We waited in line through the drive thru for over 20 minutes and then they asked us to park and wait for our mushrooms and when we got them everything (french fries and mushrooms) were thrown in the bag upside down and the mushrooms were extremely soggy ...and didnt taste like they were freshly made.
We had a fun time at A&W in Columbia Falls. We had a long day in Glacier National Park, this fast food restaurant was a small drive into from the park exit, but the service was great and the food was exactly what you would expect!
Slow...very slow...........too slow.
Great place to eat
Food is OK but they don't do special orders very well. Rootbeer float was very good.
I love how classy the style is. The one where I am from is remodeled and very modern so I love this one. Service is usually a little slower than typical fast food but always worth it!
Great food. Great atmosphere!
Closest fast food to Glacier. Only place I've been able to find a pork tenderloin sandwich. Its a midwestern thing, I was surprised they had it.
Food really good, but service was slow
This A&W has been here for a long time and always busy so I just don't stop enough , but we did the first sunny day this year for a rootbeer freezy...which was great...A&w=rootbeer right!?!.. But I opted for a fish sandwich which was a little chewy and bland, it did however come with two pieces which made it easy for sharing...so if your in for a wait...I'd say stop..
Its a nice alll American food opn after 10pm