Here you will see the reviews of real people who are purchasing the services and products of Teppanyaki Grill & Supreme Buffet - Saginaw (Restaurant) in the area close to the state of Michigan.
Currently the firm gets a score of 3.7 out of 5 and that score is based on 1117 reviews.
You must have seen that the average of ratings is very high, and it is founded on a very large number of feddbacks, so we can be quite sure that the assessment is quite reliable. If there are many people who bothered to value when they are happy, is that it works.
You know that we do not usually stop to set opinions when these are good and we usually do it only if we've had a problem or incidence...
This Restaurant corresponds to the category of Buffet restaurant.
I don't normally like to write a bad review, but I felt it necessary to inform anyone thinking about visiting here, to maybe reconsider. At least until they fix some issues. I used to enjoy going here, and even bringing the kids, but after my recent dinner visit, I realized how far this place has fallen. Besides the food being suspect, the atmosphere and interior was just plain dirty. Won't get into details, but I know it wasn't always like that. Did they get different owners? I don't know, but I do know it's going to take a long time to forget enough to go back.
Let me start with the good stuff. The selection is fairly large, and the sushi was better than I expected for this sort of general buffet. They offer many kinds of hand-dipped ice cream for desert and have a chocolate fountain, so I guess that's why the novel fudge-striped cookies. The buffet seemed well kept. But did that matter to me after I found a dirty napkin in the napkin dispenser and could feel the caked-on fingerprints from many former customers on the soy sauce bottle? No. And the food, even basics like chicken and broccoli, is bland and forgettable. And this is the first time I had to pay at an Asian buffet before eating. Now I see why. I wouldn't return, and I am not a picky buffet patron. The wait staff was great, but I asked the hostess for a quiet seat, and it didn't happen. Just a bad experience, perhaps, but there are many places to choose from in Saginaw.
First off, it's a buffet... You gotta know what you're getting yourself into, but man, this was unacceptable. I went during a moderately busy time, around dinner on a Saturday. The food was cold, TWO of the food warmer islands had no food, and we're completely turned off. I love Chinese cuisine, but there was barely any of it! What was there was barely even edible. Most of it was cold, and soggy. However, plenty of chicken wings, Mac and cheese and other "American" cuisine. I give 2 stars just because the sushi was better then other buffet sushi I've had, and that's the only positive thing I have to say about this place. The decor and Koi pond had me thinking I was in for a treat. I was not.
Horrible. Barely any selection that looked good despite the many tables of food. Got some dumplings but they're so dry so I looked for some dumpling sauce. Got led around for 5 minutes by some girl who apparently doesn't speak English as she pointed out all of the salad dressings, sweet and sour sauce, and soups, apparently oblivious to what dumpling sauce is until my husband found someone who speaks English and they told us they don't have dumpling sauce. The lomein was flavorless. Defintely would never come here again.
I like it. It's your pretty average Chinese buffet really, but lots of options. Good crab rangoon. To me that's one of the best parts of Chinese food, so it needs to be good.
Good food good price.
Pretty good food. Good sushi
They completely took out a whole row of food to put in a chocolate fountain. I am definitely not a fan. Quit trying to compete with golden corral. I've also heard many horror stories from people who used to work here. I try not to dine here anymore. The only thing I used to really enjoy was that they had the green beans while other buffets do not.
Great selection and fairly cheap. Good service. Overall a good place to eat. Also they have indoor fish pools with numerous koi
Everything was good and the services were Al's good.
Food was ok but men's restroom was filthy and smelled of urine.
Very awful place to go to employees don't care one bit about you or anyone else but themselves. Third time going here to try to find out if they have gotten any better! Boy was I Wrong!!! I went to the bathroom and it was disgusting!! Toilets wouldn't flush and they were filled. I told the person at the register this and that I had to go badly ( diarrhea) and she said I'll get someone. Five minutes later an employee went to the bathroom and tried to flush it repeatedly, and I told him that I really had to go bad to get someone a female to make sure there's no one in the female bathroom so I could go and he just kept flushing the toilet. I went to the cashier and told her that if I didn't get to go immediately to the bathroom I was going to go all over myself and she said well he's working on it. I said he's trying to flush it repeatedly I could have done that! I asked her if she could go to the ladies room and make sure no one is in there so I could go and told me no that I was not going in the ladies room. I said that I was about to mess all over myself and she said SO! I Said I would drop my pants right here if you want, and she said go ahead and IlI' call the police. I said give me back my money and that's why I don't xcom here any more. The only reason I went there in the first place was for my son. Needless to say I ended up messing all over myself. Then I asked for the manager and was told she was not here. I said go get them and she said no. Stay as far away from this place as you can Never have I been treated so horribly in my life at a restaurant. Go at your own peril!!! Just to let anyone know that is reading this I take my reviews very seriously! It really doesn't take much to make me happy and I try my hardest to find something positive about any experience I have. But when someone pretty much tells me that I have to defecate on myself instead of trying to help me out is irreprehensible. It's the lowest of the low!!
Service is poor no personality to the place, food was typical
Service and food was great
The food sucked tonight, the service was horrible, and it was not worth the price we paid Sunday nights are not a good night to go for dinner.
disgusting every single last piece of food was cold only thing fresh was the Hibachi and Sushi everything else was stale and wait staff needs training in customer service
This is place is amazeballs. Beautiful inside, the food is great, and this is probably my favorite buffet anywhere. Heck, the Sushi alone is worth going!
Terrible place, would not recommend anybody to go there. The staff there is very unpleasant, unprofessional and belligerent. I went in there during lunch time and it so happened that it was almost dinner time, so as I was inside they switched out the food to the dinner menu and as i got up to put myself some food I noticed the staff eyeing me down uneasily soon after I prepared myself a plate, a staff member approached me and told me that I'm not allowed to eat until i pay the lunch-dinner difference. WHAT kind of restaurant denies their customers food. 0/10 would not recommend this place to anybody.
Excellent! very clean with excellent food and great service
Service was nice, food was not fresh.
Pretty good for the price and location
Bad experience with food being not fresh
It was the worst we ever had :( the food was so hard it broke my Dad’s tooth. We went when it opened so we could get it fresh. VERY DISAPPOINTED will never go back. The biggest waste of 20.00 bucks. :( I wouldn’t even give it a star but that was the lowest I could give. Also we waited 10 minutes just for a refill. Pooooor all around.
The decoration of the place the food was well-placed out easy to get I'm very delicious and a very large selection of who and the service was quick in
When you go here you feel like you are giving yourself a special treat. The food is yummy. The selection is massive. And the ambience is luxurious. They have a grill and sushi if that is what you want, but I never make it past all the offerings on the buffet. You can also get the buffet to go at a very reasonable price if you opt out of the seafood selections. Go here if you want the BEST Chinese buffet in Saginaw. Go to the other Chinese buffet up the road if you are trying to save a couple bucks, or are mainly going for the mongolian grill.
Very nice Asian Buffet. Tasty, attractive selections. Good price. Clean!
Great food, prices, and atmosphere.
This place has really gone downhill in the last year.
Their buffet had some stations out of order. They use to be much better I hope they get it together soon.
The atmosphere is different and interesting but the food is just okay.
It has alot of choices for everyones appetite, and seems fresh. I just wish the food was labled better. There are random labels The staff is always pleasant
I was in saginaw shopping thought I'd stop here for lunch. I thought the price was OK until I got to the buffet. Not as many choices as other buffets I've been to but I ate non the less. Food was kinda warm not hot like it should be, had to get up and look around for my drink the waitress was eating her lunch and saw me and finally brought it over. She was much more attentive after that. The food was sub par at best will not return to this place to bad was really hoping it would be a diamond in the rough!
Gotta say one of my favorite restaurant buffets can't wait to chow down again here pretty cheap to go out lots of selection of food choices
Food selections and love the sushi at a fair price.
I enjoyed it here, has been a nice place to go.
Best tasting food I've had from a buffet in a very long time. Excellent service and atmosphere.
My family and I have went to Teppanyaki Grill and Supreme Buffet in Saginaw while out shopping for clothes. There are not many buff choices left in the Saginaw shopping district. Teppanyaki Grill and Supreme Buffet is still a good choice for a family with a large options for picky eaters. Enjoyed our visit with courteous staff and a clean environment. Thank you!
Like many places, when it opened it was 5 stars, now I struggle to give it 4. Staff is friendly, service is decent. However, the food is not as fresh as it use to be. They have a cool little pond with fish in it and a cool decor.
Excellent selection of food. Lots of seafood. All you can eat. I enjoy sampling different entrees. Buffet is kept clean and stocked. Good service. One of my favorite restaurants!
Always great food sometimes service lacks
Downsizing but still worth the trip
Awesome Buffett loved the sushi
Awsome
Always a great selection and even better food. Buffet style with a bonus, sushi and grill. Would have rated 5 stars if the employees were just a little more attentive.
Numerous buffets that include sushi, soups, salads, oysters, shrimp, crab, hand dipped ice cream and hot apple pie! Pay one price and enjoy.
Not too bad, only not too good with barbq
Food was a little old. A little pricy for my liking.
Gotta watch what time you go in because they don't change their food much after lunch rush and dinner rush.
4 stars for the food and staff, excluding one. The buffet has huge variety. The habichi is always amazing and delicious. And the sushi is great.. unfortunately last night sushi was gone by 8pm, that was disappointing. I'd give 0 stars based on the front counter/cashier girl alone. A group of 4 of us walked in at 8pm, 2 hours before close, so the blatant eyeroll we recieved as a welcome was rude af. 2 of the group went to the restroom. My friend and I paid and told the girl we wanted to wait for the rest of our group to come out of the bathroom. She nodded 'yes', grabbed our silverware and started leading us to the dining area instead of waiting. We were both confused but followed. At our table my friend said again we had 2 joing us, she nodded 'yes' and walked away. My friends were also treated rudely when they paid and never shown where our table was. My friend and I were brought drinks but the other 2 were not. The cashier was walking by and I asked her nicely for two drinks. She looked up from her phone at me, rolled her eyes, swung her body around and walked away. It was the rudest gesture! I honestly couldn't believe the audacity. Aside from this experience, I've always had a great time here.
Love their buffet, only thing I didn't like was the chocolate fountain. The chocolate tasted off and everything they had available to dip into the chocolate was stale, even the marshmallows. That's why a four not a 5 rating.
Lots of food but nothing special there. They have abeautiful koi pond but they need to take care of fish. There were 2 that were definitely struggling to stay alive. Total turn off. Bathrooms and furniture were clean and beautiful.
Very cool place you don't expect it. Could have been a little more tidy but food was great!
Thought it was dirty stuck to the floor. Watch them clean tables and they just brush it on the chairs and did not clean off I brought it to the waitress attention when she was cleaning. No plates for food
It was awesome I tried a few new things today like octopus
They have a clean, well designed place, nice water features, and friendly staff. Reasonably priced food & buffet, plus they have a hibachi grill! Lots of deliciously good food to pick from including sushi, definitely worth your time and money! (I'll see about getting more photos next time I'm there.)
The last two times I've been here it has been a disappointment. Food is barely warm. Sushi bar and grill food area have been shut down and moved to the island area, so alot of other foods have been eliminated. A lot of my favorites are gone. I won't be eating here again. Not worth the drive. Not even sure if the food is safe being kept at luke warm temp.will not recommend to friends anymore. Buffet has really gone down hill.
Food was cold. For advertising itself as a "supreme buffet", there wasn't much of a selection. The sushi selections weren't terrible but all tasted alike. On a positive note, the hot and sour soup was very good.
The hostess at this restaurant is a totally unprofessional, rude woman. Every single time my family and I eat here, we are disgusted at her attitude.
Food galore and all fresh and delicious!!
Awesome food and service
Anything and everything you'd want on a buffet, plus Sushi!! My family and I meet there quite often and love every minute we're there! Very clean facility and considerate servers.
Service sucked but the food was decent
Way worse than it used to be. Our family won't be going there anymore at all! Food was not fresh and nothing fresh was brought out even when it was gone.
Clean restaurant but food is terrible in taste
Great food. Beautiful Koi.
Pretty good food
I like the decor here. The food is good too. The only reason I give a four star is because I have kids and they eat like tiny birds. They need a much lower price for kids. This is a great place to have lunch while you’re having your oil changed at Muffler Man.
The food here is very wonderful tasting and they keep it very fresh and up kept the restaurant is clean the restrooms are clean and the employees are very pleasant and very helpful I would recommend eating here there is a buffet and a sushi bar, at the sushi bar you can also order specific foods that you want to be specially ordered and made for you and it is very delicious when they make it#Teppanyaki Grill
First few times I came here, I really enjoyed it. But this time, not impressed. Food was not that warm, and NO strawberries by the chocolate fountain. What a let down. Where’s the strawberries???
Big variety of Chinese food
Lots of items to choose from, Mongolian grill, sushi, some american and deserts.
Was great food decent prices Was just cold had to keep jacket on
Now this is one place I recommend everybody should try out this is in Saginaw and it's I think it's on Bay Road but it's an awesome place to go it has all kinds of Chinese food or Japanese food American food it's one good place to eat you will guarantee you will come back again and again and again
1 star is all I want to say.
This is usually our go to Chinese food place and the food is usually really good. However the last couple times we have been there the food has been old and everything is not out. On top of that, we were not offered refills until we were pretty much done. And yes it is nice to have plates removed off your table, but not having your waitress watch the entire time just waiting to take your plates just seemed a bit much. May have to go find another go to place which makes me sad.
Good food and atmosphere
Out of all of the quote Chinese food places that I have been to this one has got to be one of my favorites. When you walk in there is ornate decoration beyond anything I've seen in a restaurant the food is top-notch and there is a whole lot of it to choose from all of it is delicious this is a favorite spot for my wife and kids and myself to go when in Saginaw. She especially loves the coconut shrimp this is a place you must definitely try if you like Chinese cuisine in a fancy environment
They have better food then China city
I really like this place! It’s typically very clean and the food is normally nice and hot. Great selection. I do feel like their lunch price is just a bit expensive. It would be nice to see an all inclusive lunch price of $8.99 or $9.99 including drink (instead of $11+tax). Once again tho, great place. And they do have a Hibachi Grill, so that’s cool.
Good food friendly peolple
They have a large selection of food. I am a vegetarian and I never have an issue finding a variety of items to eat. My favorite part is the atmosphere, the koi pond inside with large koi fish. I've been many times and recommend this place to others
They just let people argue at will in there
Always delicious for the price!!
Good variety of food choices on the buffet
We discovered this place a few years ago and we absolutely love it! Often meet up here with friends or family and everyone we've taken here has always found good food to eat. (Even my nephews, who can be picky eaters, love this place.) The only thing I wish they would change is that I wish their sushi was labeled as I have a shellfish allergy but LOVE sushi. That being said- that is the only thing I'd change about this place. They have an amazing variety of food from Chinese entrees, some American (usually always have Pizza, roasted potatoes, mashed potatoes, and sometimes corn or onion rings), and even Sushi and a salad bar. They also have a hibachi grill so you can put what you want cooked on a plate and they make it right there for you, all included in the buffet price! This is our go-to place to eat when we visit Saginaw!
Great variety and atmosphere... that's about it. Everything else was meh
Beautiful aesthetic, amazing food, good service, great food options like chocolate fountain, ice cream bar, and grill. All around a great experience. Would recommend 10/10!!
My family and I walked in for a quick lunch. I walked up for sushi/rolls and there was nothing but empty plates. Discouraged I read a review they had great hot and sour soup. So I walked up and not a single bowl. I went to the cashier to ask what was going on and she would barely acknowledge I was there. After about 15 minutes of waiting and my family was hungry I decided to throw in the towel and try other things on the buffet Every thing was severely overcook and almost inedible. They eventually brought up rolls and soup bowls and I had the opportunity to try both. The rolls were plain and lacked even a trace of flavor and the soup was ok. In conclusion if you want tasteless inedible food and poor service this is the place otherwise look elsewhere..
Some dishes are under seasoned and other are over seasoned. Some of the food was also over cooked.
Not very good this time,, sushi was dry and stale and mainly veggies not the fish,, most of the food was cold not very tasty.. We may not go back,, get better sushi from Kroger on State Street.. That's the main reason for going to Telppanyaki,, they used to have great sushi and food..
In love with this place. They keep it clean and keep food hot and replace quickly
Place is beautiful and so is the food and good.. It was yum
The food is absolutely disgusting, the meat looks like it’s been sitting there for days and the chicken was pink and uncooked. Used to come here for the sushi bar but now it’s disgusting. I’m really not sure how this place hasn’t gotten shut down yet as the person that was seating people and taking care of dishes was also the cook. Very unsanitary and just a waste of money.
Mold on the cream puffs the food wasn’t that good.
Good food. Nice place to fill up if you are extremely hungry
Very good!!! Great food very good service...
Extremely overpriced and consistently has had dry food I personally recommend great wall in Bay city
The service was bad and the food just wasn't as good..
Lots of food was not displayed and needed to be replaced. Some food has set out too long chicken teriyaki dry usually go there two or three times a month not anymore.
So much variety and they even have Sushi. Everything was good - great soups too. They had an awesome beef stew as well. Pizza for the picky eaters(kids) fruits and desserts & a grill for your own specially made stirfry.
Today was the first time I had been back in a while and I usually always have a great experience but today was just not there day. Upon arriving we talked and waited by the fountain for our other party. Upon payment of half our party the kept asking us to pay for them too when we were paying separately. Also when I tried to inform them that two of there fish needed medical attention they ignored me. Being seated in the back after requesting a booth. We asked to be moved so they did. After the other half of our party paid they were rude to them and telling them that we were in a different. Spot when we werent. Then while trying to eat dinner our dinner our rude server literally sat and starred at us eating. After politely asking him to move he relocated to a different spot and continued to stare. So we got up and left. Won't be returning. It's a shame.... food always amazing but service really has left.
Food was pretty good. Server was very good. The hostess was incredibly rude and is the kind of person who showed NOT be working in any form of customer service.
Was amazing I had just had an eye procedure done and couldn't see well waitress helped me get my food and checked on me often. Always good food.
Used to like this place more, it has REALLY declined on quality. Buffet tables are constantly down and they don't even tell you when coming in, so you pay full price with much less food options. It's always cold the last 3-4 times I went, and they are taking away my favorite options. Not my preferred buffet anymore.
Decent price decent selection decent food. The food is what you would expect for the price. Not disappointed for the price.
Very good lots of choices great price
Favorite place to eat
The food here is super good! Very high quality every time I go there. Will definitely go there again. Highly recommend!
Very nice buffet wide variety of desserts....wide variety of sushi. Also wide variety of oriental foods very good
Decent selection of food, but a lot of it has been sitting out for a while. Service is so so. No beer
Pretty sure some of the food had mold on it place has gone down hill ice cream was awesome but everything else made me ill
Same food all the time. Don't get me wrong, it was still good.
They have such a variety of food both oriental and American both cooked and uncooked and desserts with hard ice cream. Fabulous, real good price and all you'd want. My first time, won't be my last.
Good food. Has a great sushi bar. Wish it had more of a selection of actual Chinese food.
Great service and food for a great price
Definitely need to go here at least once. But go for lunch dinner is to much in my opinion. Whether or not your going to eat their crab legs
Everything is fresh and hot. They need to lose the strong air freshener in bathroom. Ruined the taste of foid
I love the food there, my favorite is the orange chicken without the sauce
The food is delicious and replaced frequently, and the staff is friendly.
Nothing special. I've been there to eat many times, when they first opened it was good. Now it's just like any other buffet.
Food is always always quality and the desert bar is better than most buffets I have been to.
Foods ok I love the fish pond and the price is really good for the selection.
Friendly staff. Fair price. Excellent flavor and selection
Oh my goodness the food is good. Wear sweatpants!
The food was good but the bathroom was filthy and stunk
I was very excited that they had one of these in Saginaw as I've ate at another location in the Detroit area. I seen it while working in the area but was a little disappointed on buffet size. Not a lot of actual food options as over half was desserts. Food was good and service was extremely friendly.
Everything was awesome
Nice variety, taste was ok.
The best part of the whole meal was the Grill because everything else was trash I've never been to a Chinese restaurant that didn't have chopsticks other than this one I would give it a zero Stars if it had zero Stars
Food could have been fresher but there is a lot to choose from.
The service was well lacking (the manager)but most of all I want to share how absolutely disgusting the food was, cold and just gross, I kept trying to find something that tastes good and found nothing! Asked for a refund and was told I ate to much lol I took three plates trying out food but I finished none!!! Between the service and the food they should close!!! Puke!!!!!!
This is a Chinese restaurant and very updated. The large reception room has huge leather seating, mirrored mosaic pillars, and a super Koi pond with large fish. The ladies' bathroom has tiled walls with lovely, marble, Romanesque ladies sprawled out naked on daybeds. Onto the banquet!! There's a back room for parties or to have more private seating for guests. Come hungry and don't fill up on drinks. There is so much delicious food from which to choose. The cost for Christmas smorgasbord was $13 for adults. Walk around the room to observe the various selections before choosing your food. Otherwise you might be too full later to eat what you didn't know was there at first. Near the entrance to the right there's a grill where you pick out raw food to have a cook heat up for you, and beyond that is a sushi bar. A server will pour the drinks you decide on when you pay at the door before eating. Lots of beautiful wall decor and glass figures to admire.
It is a large, all you can eat buffet of fresh Chinese food.
It was great I haven't been there in a while so had to adapt to food choice changes
Many options. Good food. Nice environment. But they are a little slow when it comes to bringing out more food.
They need more food to Choose from.
Great dining experience ambience food atmosphere wonderful. Don't sit behind booths with children may diminish experience a bit.
Wonderful atmosphere and food.
Not recommended. Stay away! For the price ($12), there's not very much variety of food except for cheap desserts. Bathrooms were clean but the rest of the restaurant made us worry with every bite. (We were very hungry or we would have left.) There were splatters on the wall that weren't cleaned. The carpet looked like it really needed attention (see picture). The table was not clean--there was half-dried gravy on it that I found with my arm. I also found a fly, minus wings and legs, cooked into my food (see picture). Doughnuts were not fully cooked--how can you mess up doughnuts? Service was okay and they refilled the food trays promptly. Nevertheless, we were lucky not to get food poisoning and we won't go back again.
Nice place and good selection of food
Good food, fair price. This was much better than the Asian buffet by our house and $3 per person less.
It was very busy when I went. Even so, the wait time to be seated was short, staff was prompt and the buffet food was refilled quickly. The down side was the Teppanyaki style "cook-to-order" line. There were so many people, the wait for this line was 10-15 minutes at best. I was really looking forward to trying this but the wait was too long and my friends who picked food from the buffet were almost done eating before I got to the front of the line. So I just had food from the buffet. Tasted great. Other areas, tables, booths and the bathroom were very clean.The waiting area had nice decor. Lots of different food to choose from, including stuff kids would eat.
We LOVE this place and make it a point to eat there whenever we're in Saginaw! Ate at Teppanyaki twice in the last week in fact! The staff is great at keeping the steam tables fresh. Love the vast selection, it never gets old!
Rude staff. Hovers made us feel very rushed even though the place was pretty empty. Although sje was hovering watching making everyone a bit uncomfortable...still had to ask for refills.
Thanks Ed food was over cooked wat below what it was a year and a half ago and not sure if I will be going back there
Third time in three years and still unsastified. The food was dry and unappealing. The wait staff was cold. The price was high for what they has that was decent looking. Would go the chens, park asia, or china city over this place. Could be a good place again with new management.
Went at 11 am. You would think that the food would be hot and fresh. Not! When one leaves a buffet restaurant still hungry, something is wrong. Very wrong.
Great selection. Prompt staff