We have all the information of real people who purchased the services of North China (Restaurant) in Massachusetts.
At the present the firm receives a score of 4.3 stars out of 5 and this score has been calculated on 300 reviews.
As you can see it has an average rating is really good, and it is founded on a very high number of reviews, so we can think that the valuation is very accurate. If many people have bothered to leave their score when they've done well, it works.
As you know, we don't usually stop to give opinions when these are positive and we usually do it only if we've had a problem or issue...
This Restaurant corresponds to the category of Chinese restaurant.
Food was great, and fast. Loved the pork fried rice!
Omg, my boyfriend and I have been ordering from a place not to far from us and we thought they were good. Until we found this place . Let me just say there food is amazing. This will be our place from now on and we can’t wait to try a different dish!!
Best Chinese food around. They are not open on Tuesday, I think.
Love the food. It's the only place I order take out from. But I will never eat at the restaurant again. I've never had a good experience with the waiter there.
One start for getting the order right and one for having it ready on time. Everything else was negative about this place. Crab Rangoons tasted like they were frozen and reheated. Hot and sour soup had good spices but the mushrooms were slimy and grey and very unappealing. Orange chicken so sweet couldn't even eat it... literally tasted like it was coated in plain honey. Crispy duck not crispy at all and very gamey taste. It did have a nice amount of veggies with it though so that was good. Pork fried rice tasted like rice-a-roni with soy sauce. Overall a bad experience. We wanted to like this place since it's close to home but this is our third try and it's always bad. Won't be trying it again.
Their food is the best around.
Great food and people!
I have been eating at north China for close to 20 years. Changed ownership maybe 10 years ago little changed except the egg rolls. The one main waiter is awesome if you come regularly but can see that his personality might come off as rude but he is generally pleasant. The food is awesome. I reccomend the fried dumplings and the Kung po chicken.
Best Asian food in Chicopee
Nice price quick service clean and good quality
Full movie good prices Fair drinks were great
Food tasted amazing, only thing is the shrimp & broccoli could use a few more pieces of shrimp. But I'm satisfied aside from that!
Great prices..good food ...good service You won't be disappointed
Great food great people !
Awesome Chinese food. Very busy place at times. I get the sesame chicken with chicken fingers, fried rice, and bar b q pork dinner combo frequently. It's a lot of food. Good chicken curry , crab rangoon, house special fried rice , and egg drop/won ton soups. Full bar.
Tasty and good quality for cheap
Good food. Not much wait. Did take out
Very good portions and friendly staff
I've been going here for 30+ years and have never had a bad experience here. The food is very good and you get plenty. I remember back in the 70's that building was a "Burger Chef" !!!
Great neighborhood experience and a great opportunity for reasonably priced meals!
Going there for a while.. one of many in my location
Excellent food reasonable prices great service .
Not the best but not bad at all. Always open. Huge portions.
Great food, there is always a long wait for pick up.
I go there every week Great Food
Food is really good I love the crabragoons and rice is good I usually get number 11 with crabragoons plain fried rice and goldfingers. Food is really good and the waiter Tommy is very funny.
Fast service
Good food
My favorite Chinese spot to dine in the whole
Always great food and always hot. Kudos to the staff of North China.
Great lunch specials, very fast service
Great Chinese food! Price is fair. Woman there is friendly and attentive. The guy who is the server is okay.... Great family restaurant! Food is always hot and fresh!
Prices on their menu are $2 more than shown online. Took them 5 minutes to even seat me and was basically ignored. Left without ordering so I can't comment on the food quality.
The waiter is fun and sassy!
I door dash and have to order and wait 45min for food? Kills my dash time. And pisses off my CUSTOMERS! Make it so they pay online and we just p9ck up for better reviews! Just a thought!!!!
Delicious
They did not answer the phone and they are open
Food is very good and prices are asking very good
My new favorite Chinese restaurant
Food was great at a good price friendly waitress
Fantastic Chinese food! Great service, friendly staff, and very reasonably priced. Large portions, always served hot, plenty of leftovers to bring home. Our waiter Ken is the consummate professional. We are always glad to see him. Great place to eat.
Good food and very nice wait staff.
Great food. Excellent service.
Among many OTHER 'things' I've tried here,I had their "Fried Tofu" & vegetables~ EXCELLENT!!!~ (ALL OF IT!!) Service, Food, & Price ~Thanks~I'll be back! ~(& if you've never tried 'seaweed salad'~ U don't know what U are MISSING!!!) Sooo Delicate~ & 'Gingery'~
The same server is there and I believe he is the only one who works there. He is rude. No matter what you say he always says something different. You ask for one menu item he says no you want this one instead
Amazing food great service!
Me me love North China. I’m a Chinese man.
I’ve been a long time costumer. They don’t deliver to Holyoke so I drive to Chicopee to eat their food. My family and I really enjoy their food although their one and only server is racist and rude af. So last night I got out of work late and decided to eat a quick meal there. I new it was late (9pm when I called) so I tried to call to place the order to dine in. Due to the fact that they always bring the rice wait 15 min bring the pupu platter then 15 more min then they bring my lo mein. The lady respond no you can’t do that take order only. So I tell her ok but I’m 5 min away will I be able to still order she said yes but they close at 10pm. Upon entering the door with my 2 girls she points at the clock reading 9:11 pm and says we close at 10. Ok? I look around no one is in there. So I’m assuming it’s fine 45 min should be good there’s no one here. Server comes out rude as well saying we close at ten what u want what u want? I’m like can I just get a high chair real quick. Cuz I’m still standing with the baby on my arm and he’s like wait! Let me take order and put it in then I’ll get u your chair? I’m like are you serious? After a long day and I haven’t ate u got me here standing like an idiot as if we were bothering you? Ok I told him off. He will remember me forever and will also know how to treat me at the very least next time he ever crosses paths with me. He’s such a nasty person his attitude is disgusting. And he thought like every other time I’m there I would just deal with it. No. Plus my baby is heavy how inconsiderate. I will never ever go there again and if my girls weren’t there and I wasn’t holding my baby I would smaked him senseless! The cook came to the front and he said he was sorry and we were absolutely right. Other times I’m there he tries to tell me how to order my food. Leaves us waiting for refills. He’s not good st his job st all and neither is the cashier. Both rude and ignorant. Need People skills.
The only problem I see is I think they need more wait staff but the food is excellent
Best place for Chinese. Awesome people.
Excellent service, cheap, and delicious!
The owners are nice and friendly and the food is good for the price. Takes a little long to get, but totally worth it.
Had a great time will definitely go again
The food was hot and very good
Good chinese fairly priced.
My 1st choice Chinese Restaurant! I frequent several times a month. Orders are consistent quality and made to order including personal requests for meal additions / substitutions. Family owned and extremely personable! Regular customers are treated like family. Highly recommend any choice from menu. Service is timely for both carryout and delivery with fair prices across the board. When returning from travel, it's the 1st place I stop back in for, for my pork fried rice with extra onions...lol. No comparison in my opinion.
Great food!
awsome house special fried rice
Went the with my mother the male waiter was disrespectful and rude .I was very uncomfortable experience apparently big people need not come.
Love this place.
Good food great price
Nice people, my first time there and definitely not my last, their food was the best I've tried in a while. Reasonable prices! Recommend
Great food, great price
Best Chinese food in chicopee love it hands down!!!!
Great place to eat very friendly
Has been open forever, quality dinning experience.
Best chinese food in town
Best rice I've had in a long time
My favorite Chinese restaurant. Owners are very nice!!
Great service great food
Really good food at a great price. Very friendly service as well!
Male server was rude when I asked for honey to sweeten my tea, like really??? Asian restaurant that doesn't use honey in their tea???Who knew? The biggest issue was finding hairs and foreign debris on the pu pu platter serving bowl! When we addressed it with the servers it was brushed off like it's normal to have other people hair served with your food. Disgusting to say the least...and to top it off, a slap in the face by taking $3.00 off the bill! Never again will I eat here!!! Oh yeah almost forgot....the water that is served taste like it came from the toilet bowl...gross!
Great Chinese food and nice owner
Always great food and great staff
Great food!! My favorite place to go!!
We love this place. The food is delicious and prices are great. The waiter can be rude on a bad day, so we usually get take out. The woman at the counter who does to go orders is very pleasant.
Best place for Chinese food
Fast friendly service great prices very clean great lunch specials you gotta try the won ton soup too very good
Excellent food and service with Tommy
Good food, lots of food, good service, inexpensive!
Food is good. Typical Asian. In process of renovation. Always very friendly. Been going there for many years
Delicious share with family and friends thanks5
Had the worst server (was a man or male species anyway) had attitude from the beginning. Gave wrong food to people at table then TOLD us to pass them to the right people! Seriously? I don't work there. Sadly it was a birthday celebration that was ruined my this little guy! Bad Bad ATTITUDE! then pulled a Sissy fit loudly, when he realized I gave him the EXACT amount for the bill. Literally stood in front of me and DEMANDED a tip! Told me don't come back! Yeah like that's gonna happen! It could've gotten real ugly for this little guy but I kept composure! One star only cause the food was decent! NEVER HAD A WORSE SERVER!
Best place around! I have only had take out and I always have to wait but it is worth it. The people are really nice and work really hard. I heard they do everything from scratch and it tastes like it too. To all of those people who gave it a bad review go somewhere else cause the line is long enough without you in it.
Very tasty food. Great service.
I went in for the first time for lunch today and they have the worse waiter ever. As I asked him a question about a dish he was loud and agitated, he gave me his back and was very rude and unprofessional. The lady at the cash register was nice however the lack of professionalism of the waiter force me to leave due to the hostile environment...
The best Chinese food in Chicopee! I have nothing bad to say about this Restaurant. I order lunch and dinner from here often. Their white rice and crab Rangoon are my favorites. The food is always really good and staff is nice.
The food was delicious and the waiter was awesome.. Definitely going back...
It was very good love it
Pretty good food and atmosphere. U gave 2 b patient hete. It is very liw key.
Went there tonight to celebrate my mother in laws birthday- i’ve Never personally dined in there but the food has been good in the past so we decided to treat her. It was tragic :-/!!! highly understaffed for A Saturday night during dinner rush. This is a family owned and operated outfit so...it’s really up to them to staff appropriately to accommodate their in house guests. The waiter seemed very rushed (he was) and upset. Didn’t organize order taking at all. No manners, no up selling, no drinks....just hurry up and order. Literally how he put it “hurry up tell me what you want.” We just ordered entrees but would have ordered fountain drinks, bar drinks, appetizers and entrees had we not been bumrushed into ordering. A zombie WOULD HAVE BEEN LOVELY and it’s much better for everyone that liquor didn’t make it to me tonight...the waiter would not have lived through it. It took 2 hours TWO to get our food one entree at a time...we weren’t served in unison. My food was...they’ve made better meals. This wasn’t their best. It was really bad LIKE REALLY REALLY bad. Smelled bad, looked bad. It was BAD. The waiter forgot a drink so we went and got it ourselves. No big deal. Another one of us decides to have a ginger so I go to request one and basically get told to wait for the waiter. Smh I told her he’s pretty busy but it’s for that party over there. Just add it to the bill. She basically looked at me sideways like I was trying to swindle a can of ginger ale out of her lol. We finish and wait to leave...another hour...so I bus my table and clear some room for us. Finally my father in law gets fed up let’s the front know we’d like to leave and box our things up and maybe have the bill etc...so she tallies the bill...he pays and let’s her know he will leave the tip on the table. See...we don’t tip on credit cards. Wait staff gets taxed on that and WE don’t agree to that practice so we tip CASH. We’re all sitting at the table. My mother with her walker, my father with his cane waiting patiently for the waiter to complete an order he is taking, myself, and their sons...SITTING at the table...the waiter turn around and YELLS at my father in law about not leaving a tip at the front. He only makes a dollar an hour as a waiter how dare he not tip- THE WHOLE RESTAURANT WENT DEAD SILENT. The accusation was not only unfounded but publicly embarrassing!! This exact moment is why I’m glad no liquor made it to my mouth because unlike my father in law who has the patience of a saint I DO NOT and likely would have decked the guy. My father in law calmly explained what he was doing and why. The couple he was taking the order from said very plainly they wouldn’t have tipped him at all. Frankly- tips are for at least decent service which we didn’t receive for one single solitary moment: Long story short. Don’t dine in at north China. There’s literally WAYYYY better service and WAYYYYY better food a quarter of a mile away at ichiban. 2090 memorial dr 01075. YOU’RE WELCOME.
Always fast & good.
Ah yes, the infamous lightning fast waiter. I was put off at first too with his brisk pace, but let me tell you, that guy is PROMPT. Our teapot was always full, our courses always arrived just in time. I ordered their house special H16, the "Bird's Nest" - a stunning array of diverse ingredients! Shrimp, scallops, beef, chicken, AND pork! And it was served in this amazing edible bowl arrangement. I never expected this kind of artistry out of a little place like this 9 o'clock at night! I plan to return soon.
Best Chinese restaurant around Chicopee, the atmosphere is very relaxing and the service is warm and friendly, the food is omg very delish and affordable :)
By far the most rudest waiter I have ever had ....... the only male waiter that works there is so terribly rude I will never go there again he made me feel so uncomfortable and really embarrassed me ..I went there to have lunch with a friend and he seats us tells me to switch seats with my friend saying her side is bigger and I wouldn’t fit on the other side will never spend a cent in that place again
Great food. Service so so
Friendly, courteous service, good food
Best Chinese food by far.
Great food great service good family environment. I love the owners
Been going there for years. Food is excellent, service is excellent and prices are reasonable.
Food was good. Waiter was very busy.
I've been eating at North China for many years !! Everything is delicious and the food is served hot and promptly ..dine in, take out or delivery !! Their rice is outstanding and the Moo Shoo has the BEST pancakes I've ever eaten.....they cook the food as intended which makes for much more pleasureful eating !! The menu is guaranteed to hit all your taste buds !! Plus the owner is on-site, courteous and accommodating !! I highly recommend North China for a satisfying eating experience !! Enjoy !!!!!
My husband introduced me to this place when I was pregnant. I'm extremely picky as my dad is a 5 star chef. I grew up in that kinda household. Why eat out when he can make everything at home? Well let me tell you something. This is by far my most favourite place to eat asian dishes. The waiter is wonderful and attentive. The food is fresh and HOT. I always get something different. Always. Their egg too young is wonderful. The soup is awesome. The dumpling are to die for. The tea is just right. If you can satisfy a pregnant woman who throws up everything you must be doing something right. I gave birth 2 months ago and this is still the go to spot. I love it. Now nothing is ever perfect, the general tso is supposed to be spicy but is not. And whatever else. But either way I'd pick this place over any other any day of the week. Give it a try.
Very busy on Friday nights. Great Chinese food!
Excellent food, nice people!
Great food. The quantity of food is outstanding for the price you pay, they are very generous. The staff here are prompt and kind. It is my go to place for asian take out!
Best Chinese food around. Always amazing
Good Chinese at a low price
Best chicken fingers. VERY Rude waiter
Foods awesome. Cant beat the prices either
I come back and visit here everytime i am home and in town. Great food at great prices.. delicious as always!
Food is good and the liquor is amazing its cheap and delicious
I love this place food always hot a little wait time cause there so busy but worth it
Like they say, "best Chinese spot in Chicopee".. For that reason the wait can be long sometimes, but the food is always very good.
If I could put no stars I would. The food messed up my stomach. And our waiter was very rude. He was rushing us with our orders and gave so much attitude, so when we decided not to tip, due to the poor service, he Chased us to the door and tried to force us to tip him saying he doesn’t work for free and he will remember our faces and that they will never serve us again. He made sure to yell at each of us on how he doesn’t work for free as we walked out. All in all terrible place. Don’t ever go.
The best chineese food in Massachusetts, the service and prices cant be beat, and you get free soup with the dinner for one.
Great food great people!
Hands down the best Chinese food I've ever had.
The food is amazing.
Love the crab rangoon!!
Great Chinese Cuisine
Absolutely hands down the best Chinese food in western mass!!! Always awesome service if it’s eat in or take out! Don’t listen to any of the other reviewers here who are judgmental! The service is terrific and the food is awesome!!!
Rude waiter, The food is ok,,and the waiter is just unbelievably rude.
Went their with my lady after seeing promo on fb and I must say the food & service was AMAZING the funny part is that I don't even eat Chinese food but guess who loves it NOW yes me lol a matter of fact we are heading their now SWEET!
Some of the best Chinese around
Best food out
Great Chinese food
Food was good but the waiter was rude! We were basically forgotten and when we did not get give a tip the waiter confronted us and yelled in front of my grandchild! We will never come back again!!!
It's good. I visited here looking for an alternate now that Huke Lau is no longer open. Pupu platter was pretty good. Fried rice combination style (Beef, Chicken, pork and shrimp) was very good. Egg foo young was good but I didn't care for the gravy. Egg rolls were just okay. I don't think I'll ever find a place that has egg rolls like Huke Lau had. The atmosphere not so great but the waiter was fabulous! Literally fabulous! They do have a full bar. Missed taking photos. Sorry.
Every time I eat at North China the service is always fantastic
I have ordered takeout several times fom here and the food was good. I am very upset. When I called the woman taking my order was very rude. I was asking if they had a shrimp and broccoli dinner combonation and if there was a moo goo giapan dinner combonation since I couldn't find it on thier menu. Her response" we very busy right now. You need to look at menu and tell me what you want. I can't we are too busy. All I did was ask a simple question and I recieved awful service. They just lost a long time standing customer!
Speedy
Oh my Goodness this is the best Chinese food! Great prices and large portions.
Best Chinese restaurant in Chicopee food is delicious and is always made right. Only downfall delivery takes minimum of a hour to 2 hours.
Best Chinese food in the area... Absolutely love their rice and Generals. Price is good. Foods great.. It's a must try.. Bonus: they deliver.
The food was absolutely nothing to brag about. The waiter was surly and totally unfriendly. It was not like they were busy. I walked in at 4:15pm - the only occupants were the fish - myself and a man folding napkins. The waiter came out seated me and was rude from the get go. He sneered at my order - when I asked for chopsticks I had to wait for 7 minutes. Another couple arrived and when I left after 5pm he had 8 people at one table and 2 tables of 2 people each. It would not have been hard to ask if everything was ok etc... $15.00 later all I can say was that I will never darken that doorstep again. Several Chinese Restaurants are in the area will try someplace else.
Love this place. Not the prettiest, nor the best for atmosphere (lights are too bright for my taste) but the food is consistently great. Been coming here for years and will continue to do so as long as they keep up the great quality of the food they serve!
Good food and service
Best food!! Near me !!
My favorite local chineese food place
There is no other place to get chinese food. This place is consistently absolutely delicious every single time!!
Food is great, so maybe order & pick up to bring home however if you plan on going out to eat for chineese i HIGHLY suggest you go literally anywhere else. The male server & from what i could tell the only one they have is by far the rudest person i have ever met. His attitude is disgusting he has no filter & clearly shouldnt be working with people at all. There are not enough characters to explain my whole experience there but here were just a few comments he made to the people around us. A lady with her 3 kids & mother were there for dinner she ordered her meals for everyone then went to add one more item the server snapped at her, and said "Are you really going to order all of that food? You all dont need all of that food really you dont need to eat all of that" & to the party of maybe 10 behind us 2 men ordered as well for everyone at their table & while they were ordering their kids were joking around not loud at all i could still clearly hear what was being ordered 6+ feet away & the sever yelled at their children. None of them spoke up but just wispered as he walked away because they were w their family didnt want to say anything. I on the other had was on a date & the night was runied because of the way this man was talking to not only us but everyone else. When explained to the manager & i believe owner what happened she simply defended the serve & said hes tired hes been working alot today. I told her this wasnt the first time I've been there & had him speak to me like that she simply said well that's Just how he is what do you want me to do about it? His attitude is what keeps me from eating there but her comments & reasoning for it keeps me from ever spending a cent there again.
As always a family favorite. It's a tradition in my family to eat their each time we visit up north. Everyone enjoyed their meal. They are seriously under priced, you get so much for a little coin. Try them out, family owned and super friendly.
Best chinese in chicopee
Whould give 5 but just 1 time 4 months ago we hated the food
Food is OK
Food is great but the service is rude. God forbid you have an allergy and you inform them and their answer is "you get what you get, you pick out or go somewhere else!" Wondering when are they going to realize that there are laws that are being broken if they serve some one food that informed them of allergies also they don't advertise Any warnings of food allergies in store or menu. Other than that food is good but if you have allergies like they'll tell go somewhere else basically refusing services.
Great food and good service
EXCELLENT CHINESE FOOD!!~(IF U WANT TOFU~THEY DO IT RIGHT!) Other places don't do as good as they do!! (MY OPINION!)
Awesome customer service. Fair prices. Tasty treats!
Great place great food!
Disappointed
The food is great but the waiter is very hard to deal with plus no matter how busy it is they have only the one waiter
I would say: Please do not take the negative reviews as enough to stop you from trying. If you are not sure of what you want, stick to what I get -- I get a small Beef & Broccoli, and a small Sesame Chicken. Mix it with the white rice and it is a great, cheap meal (~14$). I've had no price discrepancies. Please understand as well that this restaurant is generally very busy, but understandably so if you realize that the serving sizes they give are giant! For 14$ I can buy one large pizza, or I could buy an entire filled bag of Chinese.
Best Chinese Food in town.. Won't get my Chinese elsewhere. I just wish they would hire another delivery driver. It sucks when your in the mood for Chinese and don't wanna go out it's ya gotta wait an hr and a half two hours for delivery!!
Not much food and the waiter is rude