On March 15th my partner and I dined at Maison Lacour for the first time. Someone had told us about this little Baton Rouge gem. So we decided to celebrate our wedding anniversary here and made a reservation. When we walked up the plank to the front door there were 3 women ahead of us waiting for the hostess who was holding the door open and greeting them as they journeyed forward. As she did so she made eye contact with us but then let the door close as we quickly stepped inside, as she did not continue to hold the door for us. No words were spoken by her to us. We just kind of awkwardly stood there waiting to be seated. She returned, smiled and said "follow me". No "Welcome to Maison Lacour" or anything. However our chairs were pulled out for us.
While we have traveled the world and visit five star restaurants with frequency, I will say the food was exquisite but the services lacked that personal touch one expects at a restaurant of this status. While our young server was pleasant, our empty plates sat in front of us far too long and our table was never brushed. After we paid the bill which included the healthy tip, the server did not return to our table. We could hear jubilant conversation going on in the kitchen behind us. We kept waiting for someone to come out and say "goodnight, thank you, see you again, etc" any words of appreciation, but none were offered and as we were the last patrons of the evening we finally simply got up and walked ourselves out. Service is utmost in a fine dining experience and we did not feel welcome or served. We will be back because everyone deserves a second chance, and the food and the presentation were superb! One other suggestion: the music should be French for a pure authentic atmosphere; there was some variation of soft rock in the back ground.