You have the opinions of real people like you who purchased the services and products of Portillo\'s Hot Dogs (Restaurant) in the area close to the state of Iowa.
Now the firm receives a rating of 4.6 stars over 5 and the score has been calculated on 3820 reviews.
As you can see it has an average rating is virtually the best one, and it's based on a large number of feddbacks, so we may be pretty sure that the score is quite faithful. If there are many people who bothered to evaluate when they've done well, is that it works.
As you know, we do not usually bother to place reviews when these are good and we usually do it only if we've had a problem or issue...
This Restaurant corresponds to the category of Fast food restaurant.
I love the Chicago Dogs. Stop every time we are in.the Chicago area.
LOVED this place! What a great atmosphere: neon lights, nostalgic items, and oldies music. The food was exactly how I ordered it and delicious. My favorite part was actually the staff. The hostess Mariloli took the time to explain menu items, the location, and even gave me some pointers on where to go in the local area. She was so nice that I went told the manager. Well wouldn't you know it, he was great too! Overall great experience.
The food is good. But I hate how the drive threw is. My food was brought to me and there were about 8 cars ahead of me. Not all had there food. I had my food and waited till I got to the front. Cars behind with their food coming from behind on my right, tight space and this huge suv almost hit me. He had his food and wanted out of there. The employee taking orders screaming to all of us ."Every other Car" like I was pushing ahead. I was not going anywhere. So much drama. This was not worth it for me. They have enough business they won't miss me.
I love the Tuscan chicken with bacon salad.
Portillo's is always great. Love the Italian beef and Chicago style hot dogs.
Food for the most part is always good from this location. The managers, especially David have no respect for his customers and talks down to them. Good luck with customer service if David is working there, I’m sure he talks down to his employees as well there.
Every time I come to Chicago I MUST stop at one of the Portillo’s location! I’m craving it just writing thus review! I always get the Italian Beef sandwich dipped with mozzarella! Yummy and delicious! Their famous chopped salad - to die for and a dessert. Usually the chocolate cake and this time I also hit the strawberry cheesecake! I’m so jealous for locals that get to eat here whenever they want! Run don’t walk to any location!
Used the drive through for late night service. They seemed understaffed due to the person taking the orders was running back and forth between the two windows taking payments and then going to the second window to pass out the order. They didn't have any Maxwell Street Polish hot dogs, so I ordered a regular Chicago dog with mustard and onions only and a side order of fries. Both items were tasty and still hot when I arrived back at the hotel room.
Best food around!! I ordered the Big Beef, dipped & a side salad. They have the best salads & I love that their side salads comes with cucumbers!
Food was very good and the garlic bread was very crispy.
Definite go. Delicious selection. 60's-70's feel. Formica chairs
I visit this particular Portillo’s very often and usually have my two kids with me too. The kids enjoy the pasta and Mac n’ Cheese offered at this particular location and I usually go for the standard Italian beef, bacon cheese burger or hotdog. We have always enjoyed our food from Portillos but I can’t give it a 5star rating only because the beef sandwiches often come smashed together and dripping wet as if the sandwich was dipped in juice. Don’t get me wrong - I enjoy a lot of juice but not when the bread is floating away in a mini river of gravy. Great place, great service and we will keep coming back!
While I waited 17 minutes for 4 identical sandwiches and everyone I went with were able to eat there food before I sat down with mine. This allowed me to watch some behind the counter practices. Countless unsanitary procedures and cross contamination with knifes.
This review is for the chocolate cake shake. It was delicious. Would recommend it to anyone.
This place never fails to please. Beefs are the best around. Not to mention the burgers & Dogs! Pasta is great as well. Plenty of space to sit. Noisy and comfortable. Fast service too.
One thing I miss living in New England is portillo's. The cheeseburger and cheese fries are so yummy. So is the chocolate cake.
We had a chicken parmesan and peasant pasta from barnellis our dinner was very good.
Love the itialian beef and everything. I use to eat the wrappers off of people's garbage so good
Consistently great food, even when the place is slammed they get you on your way quickly like a well-oiled machine
Still have the best beef and hotdogs anywhere around. The salads are good too and the ones with barnelli's the pasta is good as well
Great food, a little chaotic if you go inside, but a must visit.
Newer than the Rolling Meadows location. Same great food as all the other locations, of course. My brother in-law had the Maxwell St Polish. He is a true fan.
Vegan dogs are delicious! Always a fun place--love the decor. Line moves very quickly.
There was a long wait, but otherwise the food is good.
The wait is a bit longer than some other equally busy locations, but good customer service.
Portillos is a legend in the Chicagoland area and has been around for 50 years! Most people that have frequented Portillo's and leave the area for a long time make it a priority to go back on their return. The standards are hotdogs and Italian beef but my favaorite is the double cheese burger at just under 1000 calories. You need a shake and fries with that burger and 1/2 dozen napkins. Its all good!! Big salads for those not wanting meat with their meal. My favorite fast food place by far!!
Posting about my experience trying to eat here within the confines of the low carb diet. I have eaten here previously and very much enjoyed the Italian Beef. Returned here with my family hoping to order one without the bun, I'm always a little nervous that staff will be really confused when I make these requests but Portillos apparently has "bucket of beef" as an item menus! It was very good but if I went back I would ask to add peppers to it and some cheese.
If I could give a ZERO star I would... I had a strawberry milkshake and a hamburger from this location on Sunday around 6:00pm, I ended up at the emergency room the next morning for an unbearable pain and vomiting that had after I ate that food. I was treated for Food Poisoning and dehydration. Today is Tuesday and I still have symptoms!. This is the worst experience EVER!. Never eating from this place again!
My favorite hotdog place of all time love the chocolate milkshakes here too! Their cheese fries here are the best too and the service is great. Very efficient drive thru service when they have 5 people taking your order.
Best fast food in town.
You can make it allergy friendly, and they're super helpful. Some of the best food in Chicago, it's a great place to bring a friend who has never been to the city before.
Don't miss this place. Amazing food, service and atmosphere
A variety of good food.
We love Portillo's for their Italian beef and sausage, their salads and bread, and the chocolate cake! My husband loves their shakes. I'm happy with their iced tea...
The hot tuna ceasar salad was tasty. Usually get their sandwiches, thought I would try something different.
Reminds me of my hometown Chicago where we are teaching the world how to dine. Italian beef and cheese fries are a must. The service is one of a kind they make these little rhymes when they call your order, pretty entertaining.
The best Italian beef place to eat in the Chicagoland area. Nice atmosphere, friendly staff, and the wide variety of food to choose from. Their new food ordering concept saves time. You can order any food from either the Portillo's side, or the Barnelli's side of the restaurant from any register inside that location! While we are seated at our table and eating, a staff member came up and offered a paper Portillo's hat to our little three-year-old, he loved it! This is Chicago's best Italian beef restaurant!
The only place in Chicago where "fast food" is FAST(& delicious)! And it's not "freaky"!
Portillo’s hot dogs (with all the toppings) and chocolate cake are must haves on every visit. In regards to catering: I ordered catering for the first time over the weekend for 30ppl. I honestly wanted to order somewhere else and my husband talked me into portillos. I could tell there was a problem with my mostaccoli order because they had to keep “checking” on the order in the back and while I ordered for pickup at 11am, I didn’t leave with all of my items until 11:25am. It wasn’t the end of the world, but I got home with the food just as guests were arriving. Turns out, they forgot to include all the toppings for the hot dogs we ordered and I had nothing on hand but ketchup. :( it was really disappointing to place such a large order and not have everything you need and no time to run back. (It would have take me almost an hour out of the party time to run there and back) I hate complaining and confrontation, but I did pop back into portillos the next day to pick up a free slice of chocolate cake as the birthday reward. I took the opportunity to at least give feedback in the catering area. I got an eye roll with the first gal I tried to tell what happened to, but she pulled in her manager and he looked up my order and quickly offered $ back to my order since I didn’t have the best experience. They didn’t have to do this, but I appreciate they did. If they hadn’t acknowledged the error at all I wouldn’t likely place another order - so well done, you made a catering customer this week! I’ll be back! Tips for anyone ordering catering: make sure you open the boxes and check everything before you leave. I’ll probably ask the person working to do a full checklist and go through everything. If you don’t know what you’re looking for and have a lot of food you’re picking up it’s so hard to know if you’re missing anything until it’s too late!
I had such a great time there. Excellent customer service
Best hot dogs around plus multiple other dishes Fast service, clean, does serve beer. All self service.
Love your Chicago style dogs! What a scam though, 2 dogs for 5 bucks posted everywhere and even on the news, however when I arrived they said, " sorry, not at this location " what a joke!!!
Da best dipped beef with gardinera around! Mangia!
Absolutely amazing food. Everything was delicious and was made to order. The atmosphere made the place come alive and it was a very joyful experience. Would come here again in a heart beat for some great times and food.
The place had a classy-dinner vibe with some posters, frames, and some other interesting items here and there...... but the food is too small for too much
I have yet to be disappointed by a Portillo's. Great food and my drive thru experience was super quick! I think I spent 3 minutes from entering till exit.
Amazing atmosphere and amazing hot dogs. I wish there was one in Des Moines, Iowa. I try to come here every time I come to the area
Great food! If you're looking for something fast, fresh, and a great price, come to Portillo's!
Introduced some friends to the ribs and Italian beef. Amazing, as always
Fast service. Love the interior decor. Food tastes amazing. Chocolate cake is to die for. (Especially in shake form)
They r so good I wish I had got 2. Don't mistaking eat the hot peppers.
I just to say thank you to Len who deserves a recognition on going around collecting all dishes and garbage that customers are done with smiles. He had a smile on his face as he asks if I’m done and ready to take my finished plate/trade away. It’s really hard find who shows they enjoy doing their work. I appreciate you Len. Manager, Thanks for hiring this person! I’m sure there are more people in restaurant who needs recognition. Keep up the good work!!!
One of my favorite restaurants, ever. You can't get a cheesey beef like this any where else. Not to mention the cheese fries & chocolate cake. Other honorable mentions, their hotdogs (duh) and their chef salad. Every time I visit Chicago this is a must visit.
Not much you can say. Always been the favorite fast food place in Chicago area. Excellent burgers, Italian beef, fries... Fast service and interesting, fun and clean environment.
Amazing food, amazingly high prices. Almost $3 for a large soda? I don't hesitate to pay for their incredible food, I just feel like a Coke shouldn't cost as much as a large fry.
Love it...eat here at least once everytime I come down to vacation
It's quite good. Chicago dogs are my go to. Chocolate cake is also good.
I can't say enough about Portillo's Italian Beef, best in the nation, IMHO.
As busy as this place gets, you'd think that you would wait 30 minutes for your food, but no, they run a tight ship here, and food is typically out within minutes. Double cheeseburger, tamale, cheese fries, all good items, my daughter likes the Barnelli's (attached) salads. We will come back every time we are in town. Looking forward to them building a Portillo's in my state (probably never though.)
Best food on the planet hands down!!! Had the ribs today with baked potato at lunch. Superb. Great ribs I was pleasantly surprised. Baked potato cooked perfect. Never had a bad meal here. Stop here and eat!!!
Plenty of dining options on the menu (even a few healthier ones). They certainly deserve their stellar reputation.
YUM says it all. Make sure to get the hot peppers on your Italian beef and remember to grab plenty of napkins.
This place has great food! If you want a great tasting roast beef sandwich, this is the place to get it from. Their burgers are pretty amazing too!
The food and atmosphere are outstanding. The employees are very friendly. It's a fun place to go
Really nice. Try the Italian beef!
In these modern times one of the best around... CK out
I love Portillo's! Thank god I live somewhere that has one so close me too! The food is always good. If you eat inside it's a lot of fun to see all the old movie posters. It's also great that you can take it home!
Their Italian beef never gets old. And they always get my order right, which is shocking since they just speak it over a mic. Customer for life.
It was awesome that I am able to discover this place for the short visit in Schaumburg. The Italian beef sandwich with hot pepper is delicious. Highly recommended. The beef is a little sweet packed with tons of flavor. Now, picture that and combine with a little kick from the pickled hot pepper. As for the hot dog, it is a must try as well. Of course with everything on it.
Their lobby is supposed to close at 11pm, I got there at 10:20 to it locked up when i was trying to get food after work. An employee walked up toward the door to throw something away, made eye contact, rolled his eyes, and walked away. I think that's a little ridiculous. OKAY editing now. The past three experiences I've had at this location have been poor. 1st was and extremely rude and treated us like we were incompetent for attempting to order barnellis in the drive thru. The second was above. And now the 3rd time, the place is packed and they have over half of the tables are blocked off for closing TWO HOURS before the restaurant actually closes. It isnt even a restaurant where you're waited on and the drive through closes an hour after the lobby. An hour is plenty of time to bus a damn table. The food is good, but the service is awful.
This place never disappoints and now they have gyros.
Best quality, best service and best price
Never can go wrong with your local Portillos. Baked moscahcoli and garlic bread was on the menu for lunch today. Everything was amazing!
Just wish they had them in Florida where I live. Chocolate cake and hot dogs are to die for.
Cathy is a great employee. Rain or shine she's always smiling and friendly in the drive thru.
Awesome Fast Friendly Service. Len is always helpful
Had lunch w/my son he was disappointed in buffalo chicken wrap he thought it was more of a salad w/ minimal chicken.
Love this place!! A classic Chicago spot and a must visit! I come here regularly
Always great food and world class service. We love the Schaumburg Portillo's.
It was delicious. Alot of food 4 your buck
Was surprised there is a 2nd restaurant inside with it. The hot dogs were amazing. A fun experience
Great food. Very expedient service at dinner time going through the Drive Up line.
Best Chicago-style hot dog in Chicago.
Maxwell in chicago should shut down these are the real Maxwell's even better deep fried I guarantee
Always a quality product. And the experience (service) gives this location a 5 star rating.
The only comment, it's a classic that never disappoint. However this Potillo's has a counter service that seems to beat the wait times at the other ones. Maybe its the hungry lunch crowd along Golf Road that pushes the quality of service. So there should be no hesitation to stop and be back on the road again without a loss of time to experience that old school Chicago dog taste.
Fun and casual. Always good for a hot dog or a hamburger. Great fries. Best darned fast food place around.
First try of the Italian beef. Very impressed. Also had my first Chicago dog and really liked it. And no one gave me a hard time for putting ketchup and mustard on my 4 year olds dog.
Miguel was very rude to me this afternoon in explaining the credit card policy, his manager, after finding out what had transpired she came out in the rain to apologize to me. She went above and beyond in handling the situation. Good job lady manager.
Absolutely awesome! Came in from out of town, always on the list of must haves. Italian beef, Chicago style dog, fries, malt. All top notch
You have to try the croissant Italian beef melt (DRY). Soft & worm croissant with melted American cheese and sweet peppers and tender Italian beef cut up to perfection. Is awesome a beef sandwich too die for.
Idk. I just think it's one of those places, no matter what you always end up coming back for another. You can kick it outside or take it to go for lunch on the river. Life is good
Food has remained the same since the older sold the business. Dogs, Beefs and Shakes are great. Salads are decent too
Fire all day! American culture, best italian beef and cheese fires.
Wish I would've taken a picture before my husband threw his charbroiled chicken sandwich in the garbage. So much mayo it was unbearable. I was so excited to have him try portillo's out & he said he would never go back. Comparable to McDonald's, but 5x the price. Next time we'll go to chikfila.
Great food, but could be more environmentally friendly with their packaging. I feel like I make a ton of trash when eating here.
Ordered online and food was like it is always, amazing! Got the big beef and a couple others, all cooked differently, and everything was correct. Dogs were correct too! Love this place and recommend only if you have money to spend because it's no where near cheap or reasonable.
I spent $50 in whole cakes and they refused to give me small styrofoam plates. I was really surprised and disappointed, then shocked when the manager came over and he said "no"........
Consistently great comfort food made even better by not having to pay at seperate counters for sandwich vs. pasta/salad orders. Delicious dipped beef with mozzarella.
It was awesome. And I has a chili cheese hot dog. And onion rings. That wss the best hot dog I have ever had in my life. So good. Ready drive 6 hours again.
Portillo's had great food, fast and friendly service, and plenty of options to choose from. I had a cheeseburger and a chili cheese dog with fries and it was all great. After that I had a chocolate cake shake which is one of their claims to fames and it didn't disappoint. It was also refreshing that they had police outside helping control traffic so that it was easier to get in/out of the parking lot instead of letting it become a free for all.
The clouds of time roll back the years, and with it, nastalgia catches a falling tear..yes, rock 'n' roll is HERE... TO STAY! And so too the best in authentic Italian beef, mouth-watering with slices of bell pepper and saturated in au juice anxiously awaiting that first bite...de-lic-iosa...bellisimo!Just entering those doors sheds the blunders and ills of this devious generation, and, its woes as well! The calm and revelry of the 'baby boom' generations' well-being adds to the ambience of safer and healthier days! Yes...this is THE place where I 'relish' happier times and where living was filled with GREAT food and FUN-FILLED friendships and rock 'n' roll pulled it all together!!! An Avid, die-hard BABY BOOMER. . .Paula L. Benda AKA (SPIRIT)!!!
Chicken Croissant, Cheese Fries and Chocolate Cake!
There is NOTHING and I mean NOTHING better than Portillo's Hot Dogs. I have been eating with them my entire life and I mean it when I say I have never had even the slightest inconvenience (other than a lengthy wait on busy nights) and the food has always been top notch. If you are from out of town, this is the go-to place if you want to be jealous for the rest of your life living somewhere without a Portillo's. You will be convinced to MOVE out here just to be in the same zip code as Portillo's. This place is the best and there are places SIMILAR, but nothing quite like Portillo's.
Great hot dogs and Italian beef. Get the works on both!
Great food at affordable prices, it’s open late and services is fast. Authentic Chicago hot dogs and ribs. They serve pasta ,salads and sandwiches. I love their fries with cheese dips.
Chicago area staple and for good reason. Best Italian beef sandwiches anywhere
Family from out of town loves this food! It is the best hamburgers, Chicago hotdogs & let's don't forget the Italian beef & the cheddar croissant. The flavors are the best around. You must experience it! It's awesome! The chocolate malt & vanilla malt.... they melt-in-your-mouth with so much flavor.... as well of all their food. Fantastic!
I loved the pesto chicken and mushroom pasta. It's so good. And you can add garlic bread for $0.99 and they give you a lot of it. Fantastic place. I fully recomend.
I haven't been to Portillo's for many years. It is still delicious. I had an Italian Beef with cheese. I couldn't finish, I was full. I will have the other half tomorrow. I sure wouldn't mind if they put one in Lake Geneva, WI, or Delavan, WI.
I love Portillo's. I wish we had one in Lincoln.
They are the only restaurant that has tamales and are HUGE and taste great
Chicago staple and institution. Amazing burgers and Italian beef sandwiches!
Food and prices were good. Ribs were really good. Service could have been a little better.
The food was okay and the service was alright. I was double charged and given cold fries, but that was quickly taken care of. The problem came when the server began cleaning the trash and use used a napkin with some spray to clean the bin; she used the SAME NAPKIN to wipe down tables. Then another server was using the saran wrap to food after he used his chin to hold it and it fell against his clothes. Clearly the health department has not been in here in awhile and they need to!!!!!
Went through the drive thru. The food is unbeatable, the drive thru sucks. They have people taking your order 4 car lengths before you even get to the menu board.
Awesome food just not very happy with the roach walking on my bench.
Home of the definitive Chicago dog and the best Italian beef sandwich you'll ever eat. This place should never be missed when visiting the Windy City.
A Chicago staple. We get off the plane and head straight to Portillo's!Great beefs, fast service!
Had the most horrible cod fish sandwich! The lettuce was wilted, and the bun was so soggy, it literally fell apart. What a waste!
Service is fast. Consistently yummy!
Great place for lunch! I can’t wait to come back and get hot dog again here- when I’m in the area. The strawberry short cake was wonderful! The staff was friendly!
I love Portillo's Italian Beef sooo goood its the only thing I order along side the boxed Lemon cake.
Stopped in on my birthday weekend. Glad we went there. Been a customer since the DogHouse. Thanks for Another Great Feast!!!!!!!
Barnelli’s Manager needs to learn how to give better customer service. A group of friends and I had ordered from Portillos and Barnelli’s and we noticed a hair in one of the pasta bowls. The manager was so stubborn and rude automatically assumed we were trying to get a “freebie” which we had denied several times. We just wanted to point it out so they can keep an eye out and avoid any future issues. The main problem was how rude and stubborn the so called manager handled the situation. At the end of it all a small comment was made into a big scene which ruined our experience. Overall just poor management
Yum! My favourite here is the beef sandwich! A variety to choose from. Alot of seating.
Love Portillo's! Ask any one from Chicago, Portillo's is the go to place! Can't beat the food or the service.
The staff who works the pickup counter is awesome. They do a thorough job on making sure you walk out with what you have ordered. You got the James Kennedy 5 star rating
Great experience with a really great staff. The food was decent with other food options aside from hotdogs if that's not your thing.
This is really a 4.5 review for the Portillo's on Golf Rd. in Schaumburg, IL. The food was delish as always, but unlike during a typical visit, the fries were not hot.
They always get my order right and the drive thru people get you in and out quick for how many cars are there. The Maxwell polish and the cake shake are my favorites.
Best dog in Chicago. Also try a large chocolate malt, yummy goodness
This joint is cute decorated American dinner caffe. The dogs are just amazing and Sevice is excellent. I like this place because the design and decorations are better than other Portillo joints in Chicago are
Food was excellent. Got it pretty quickly. The gal taking our orders seemed to struggle, my daughter ordered a chili cheese dog with no onions and got a chili dog with no cheese but buried in onions. She was not pleased. I had to ask for a large fry 3 X because she apparently kept thinking I was asking for a lemonade.
Awesome food and great service. Even offered my daughter a little hat to wear while we ate
Try to get separe orders on drive true, they were very rude when they explain they won’t do that. I understand they have their polices but don’t have to talk like that to a customer. Miguel was the order taker.
Portillos always delivers! Hands down the best of the best hot dogs, fries and chocolate cake this side of Grandmas cooking. Love it!
One of my favorite places. Love beef and chedder croissant, full slab rib dinner, chocolate cake, lemon cake. spaghetti with meat sauce.
Step into the 1950's with a heavy dose of Americana and neon dreams. The meals are heavy, classic American diner fare but they are honestly made a step above your Red Robins and Fridays. They do some specialties like the chocolate cake shake (game changer folks) and their dogs (Yahoo). Take the family, or friends, or go alone it truly won't matter you're gonna have a great time and be too full to care about anything else.
These guys had remodeled our bathrooms to perfection. They listened to what we wanted and gave us several options of price estimates. We are very pleased not only with the results, but the entire process from design to completion. We will definitely be working with these home remodeling contractors for our next project.
Always get a hotdog and fries here for a quick snack!
Ole Duphus ate here and was very impressed. Great atmosphere and food. Only negative was the women calling out your order number to be picked. Very strong accent and a challenge to understand.
Great food. This location has pasta and ribs. Drive thru is always busy but lots of help to keep things moving.
12-17-18 Update.... I used the drive through tonight and ordered the chopped salad again. I spoke with a manager named David. I told him about the previous two experiences. He apologized and didn't charge me for tonight's order. He was very nice. I gave four stars in my previous post, but I'm changing to five stars because of David. 12-13-18... I like Portillo's a lot. I would have given 5 stars, but I have to be honest. I ordered the chopped salad twice this past week. First on Tuesday at the drive through, and tonight by doing a telephone order. Both times I asked for no bacon (prosciutto), because it's hard and hurts my teeth a little. Both times I arrived home and the salad had the prosciutto on it. I'm not loving this. Attached is a Photo.
Chile dog and chocolate shake yummy! Always the same shows great quality control. A can't miss kind of place. Cool celebrity photos adorn the walls. Jdr
This is one of my Must Go stops when ever I visit Chicago. Chicago Hot Dogs and Italian Beef Sandwiches are delicious. Not to mention the chocolate cake. Wish they would open a restaurant in my state!
I love this place. I always try to stop here when I get to the Chicago area.
Texas boy here on business and this place was recommended for lunch. Good call! Anne at the front cashier helped me decide on the Italian Beef and onion rings. Great meal and fine service with a smile. Will come back in the future.
Chicken clubs are amazing. I don't necessarily get the hype about their chocolate cake and cake shakes. They're uber sweet and will bring you to the brink of diabetes and diarrhea but hey, don't knock it til you try it. Fantastic customer service and a great place to bring your family.
Portillo’s has often been known for their iconic eats. From one of a kind Italian beefs to their chocolate cake. For years the quality had gone unchanged; unfortunately, things are changing. It was very shortly after their sale in May of 2018 when I started noticing little things. First it was the unprofessional, child-like behavior of the crew handing out the food. Then it was the items missing out of the bag, and over-cooked ribs and chicken sandwich never help. Sure, yes, everyone has plumbing problems here and there, but no one noticed water coming all the way out of the bathrooms? However, I think what has completely pushed me over the edge is when you actually hire employees that go above and beyond to piss you off. Recently visited this location with another family (13 of us in all). It was approximately 8:45, a good 75 minutes before they close. The lower seating areas were pretty packed and nowhere for all of us to sit together. The two elevated seating areas were already sectioned off; however, one section still had people in it. I approached the worker who was cleaning the area and advised of our situation. She said that they were closing in about an hour and we couldn’t come up there! Really? It’s okay we spend $120 on food but we then have to be inconvenienced and split up our kids and family members to different sections of the restaurant? As I went looking for a manager, I noticed my wife when up to the same area only to be run off by the same employee. To find out later a ignorant guest said indirectly “that’s why they put chairs to block the stairs, dumb—-“. To which the employee then thanked the customer for “sticking up” for her! Upon finally getting someone to talk to they told me to go ahead and move the chairs blocking the stairs so we could sit and eat. As soon as I did this, the same employee came running up to me with a disgusted look and she she opened her mouth I advised I was given permission to sit here. To that she turned and pouted off. I can deal with a missing fry and an occasional leaky toilet. However, I will not deal with jerk employees.
The beefs r delicious but I feel it's a little high
It was my only fast food place i like and go, bat never again. Somthing change i was just there and they serv me cold burger. Never again.
Omg....this was our first time visiting and everyone said we had to try this place out. My husband and I were not disappointed at all. He had the beef double dip sandwich and I had the ultimate dog. We also tried their fries, onion rings and a chocolate cake milkshake, which were all fantastic as well. We would highly recommend visiting if you haven't before. We are from Missouri and so this was a Chicago style treat for us!!
My son and daughter cannot get enough of the Italian beef sandwiches
Come to this location a lot. I love Portillo’s food. I ordered a bacon burger, got charged and came home with a reg cheese burger. It’s not the first time this happened.
The go-to chain for Chicago dogs, Italian beef and more. Always a great atmosphere and vibe no matter which location you go to. For 30+ years this has been my tradition when in the Chicago area, and happy they have spread to Wisconsin now.