Reviews of P.F. Chang's (Restaurant)

110 S Jordan Creek Pkwy, West Des Moines, IA 50266 Located in: Jordan Creek Town Center

Average Rating:

DESCRIPTION

Here you will see all the information of people who are purchasing the services of P.F. Chang\'s (Restaurant) near to the state of Iowa.

At the moment the business receives a score of 3.7 out of 5 and the score has been calculated on 258 reviews.

As you can read, it has an average rating is very high, and it is founded on a very high number of reviews, so we can be pretty sure that the assessment is very credible. If there are many people who bothered to evaluate when they've done well with the service, it works.

You know that we don't usually stop to write evaluations when these are correct and we usually do it only if we've had a problem or incidence...

This Restaurant corresponds to the category of Chinese restaurant.

Where is P.F. Chang's?

REVIEWS OF P.F. Chang's IN Iowa

Craig Miller

If you love Chinese food this is a pretty amazing place to go. Beautiful lighting at night and delicious food.

A Cuatico

The ginger chicken with broccoli & the lettuce wraps were very good but sesame chicken was dry & sea bass was ok but tasted & looked more like salmon. The calamari was fair.

Tammy Bowdre

Amazing

Lacey Peters

We love the good here. Of course the chicken lettuce wraps are a favorite. As usual they were very busy, but we don't mind eating at the bar. You can get served and eat very quickly this way. The staff is sort friendly and helpful as well.

Gene Oleson

Food was cold for three of four orders. 4th order was not available and not informed of order as not available. Manager credited 3 meals. Waiter was attentive.

Sierra Wilkinson

Delicious but could use more veggies options

DF

Delicious and attentive staff!

Becky Acheson

Great food great service. The patio was a perfect place for dinner.

Jodi Reindl

I have eaten here many of times. Great food and atmosphere. I recommend a reservation if you know ahead of time. This was the 1st time we had some problems with wait times and our food getting ordered correctly. They were understaffed this day

Robert Kandik

Love this place!

Jarrod Peters

Good food.

Jake Fox

very good... food was prepared perfectly.. manager..Hannah was one of the best we've ever encountered.. She is the reason we will return and recommend to everyone..THANKS

Sally Green

I love this pf changs! Our server was Aaron and he is absolutely fantastic! He was very accommodating and gave us prompt attention when we requested our bill early. Wonderful service and we will be returning!

Cory Mitchell

PF Changs is one of those interesting and fun places to eat. They have a huge variety of Chinese / Cantonese dishes with some variations to throw you back in your seat. They also have a large selection of wines and drinks. My wife and I started out with a couple appetizers. We tried Chang's Chicken Lettuce Wraps and the Salt and Pepper Calamari. The Lettuce Wraps were a tasty and refreshing. We agreed that we would get that again. We moved right to the main dishes. I tried the Wok seared Lamb. This was tender and full of sesame flavor. My wife elected to go with the Moo Moo Gai Pan. We enjoyed that as well. This was a mixture of shrimp and chicken in a clear sauce. Service was pretty good and they were relatively busy for a 7:30pm Dinner. I would recommend calling ahead and making a reservation- especially on a Friday and Saturday night. It definitely ranks high in my book for service and taste.

Jim Bembenek

I got food poisoning from this place. Other PF Changs that I have been to in other states are very good, but this location is n unfortunate exception. The fruit in the cheesecake was moldy, their shrimp was completely dry and tasted funky, even their rice was hard and stale. What the heck is wrong with this location? Completely unacceptable and I will never go here again.

Becky Ives

Most of the time I love the food and service.

Michael Manno

Yummy

Paul McCrae

Very slow service. But, the food was great.

Kailee P

Food was mediocre but absolutely not worth the price and service was not good. We went at 6 Friday. The check process was horrendous. We waited 10 minutes to get the checks. Another 10 for the server to pick them up and another 15 minutes to get them back to sign. That process was longer than we took to order and eat. The problem o have is that we were not updated on the process. IF the server was having difficulties he did not acknowledge it. And the manager did not stop by our table once. Isn’t that supposed to happen at every restaurant? Will not be returning and this is a reminder as to why I do not come here often.

Jason Clements

Very much enjoyed the food and had a good waiter encounter. Seating area is one large open area with kind of an odd feel where the booths look out over the table area. Not much for sound dampening. If there is a crying baby nearby you will know it (as was my experience) I like the food but doubt I will be back anytime soon because of the atmosphere.

Jeffrey DeLoss

Good service and good food. Is a large dining room and is close to westroads shopping mall.

Nathan Vanderwyst (p)

Gluten free items are delicious, and they carry gluten free beer.

Sedric Joplin

Good food and service

Feelin Nerdy

Great service along with Gluten free items my wife can enjoy.

Mike Ingalls

Staff and food were fantastic

Kurt B

Food was great service was great the server Steph couldn't of done better. Really liked the outdoor patio so relaxing

Chris Conant

Having issues tonight. Lettuce wraps never came. The other order never got rice, water never got refilled and the people next to us had big issues with manager coming out. Plates breaking in the back. Probably done at this location.

Emily Smith

The rolls are amazing. Ordered wanton soup but it had no wantons in it but they were happy to replace the order. I liked that the menu had a wide variety to choose from and the atmosphere was relaxing, perfect fo date night.

Nathan Vis

Service was slow, waited about 2 hours for our food when it got there the chicken was a bit squishy and the beef was a little dry and a bit flavorless. Okay food overall just maybe not worth 50 bucks.

Trent Neal

Can't get enough of the Chang's spicy chicken

Shirley Treanor

It is interesting to read the reviews because they confirm my experiences at the Jordan Creek restaurant. It is hit or miss. There is no consistency. One time I ordered the sea bass ($26) and it was phenomenal and I couldnt wait to order it again and the 2nd time it was okay but after that experience I will never order it again. Management needs to step up their game because in Arizona I never had a bad experience. There are two standbys that I order, lettuce wraps and the eggplant dish listed under the vegetarian section but even that can be over or undercooked at times. Recently they added three salads to their menu. I ordered the Vietnamese Noodle salad. Oh my God. It looked nothing like the photo and it was horable. I don't know how they can serve it. I brought the waiters attention to the photo of the salad loaded with tomatoes and the salad I was served with no tomatoes. I also told him the dressing was so spicey I couldn't eat it. He said, "Oh, you are right" and walked away. You are taking your chances when you eat at P.F. Chang's in West Des Moines. It is often very disappointing.

Matthew Nieset

Great food and friendly service. Had the chicken pad thai. I would highly recommend it

Bethany Kohler-Martin

Great food, clean bathrooms and service is always wonderful

John Gallagher

The food gave everyone diarrhea. the waiters kept getting everything wrong, I never got my food and when I did my whole family was already done, I asked for soup twice and never got any, it was horrible and I do not recommend this restaurant, the waiters are terrible, please get better waiters and maybe I will recommend this.

sidra ilyas

Love their lettuce wraps

Doris Crayton

The best place to eat. The food is amazing

Andrew Segovis

Best Asian cuisine from a chain around.

Jackie Szynskie

I ordered chicken fried rice. Cost me about $10, which is quite a bit more than I pay for chicken fried rice, but I figured it would be awesome since it cost so much. It's not like any chicken fried rice I've gotten anywhere else. I don't know what pfchang was trying to make, but it is lacking flavor. The chicken is breaded and dry. There was a bunch of veggies and no egg. I drove out of my way for some awesome Chinese food. I was very disappointed.

Elisabeth Clark

Dale Larsen

Pleasant quiet environment

Kranthi Reddy

I usually like PF Changs and it was my first time at this location. I ordered the Black Pepper chicken and the chicken was dry and stringy. Not sure if my dish was fresh or not. It seemed warm but not hot.

The MCMaster

Family Style Dinner. Real good stuff.

Monika Spies

Yummy...great apps and beer choices

yeshwanth kumar

What are the chances when you and your friend meet after long time in a Chinese restaurant and you and your friend get same message in fortune cookie, and that message says," you will soon have a chance encounter with an old friend". That's something no one expects. Had a great time , you should try their shrimp recipes.

Laurie Maxson

Picked up a huge carryout order for my husband's 50th birthday, the girl who gave us our order wouldn't print out a receipt, we got home and had someone else's order. Called back, explained what had happened, went back, the person whose order we got was waiting, said she had been waiting for 45 minutes, no one told her that her order had gone to someone else.

Cannon kids

Great food. Has a gluten free menu!

Rafael Rolon

Review due to service. And consider that I sat at the bar. Lst time I was at this location was at least six months ago and I vowed never to return die to their poor service. Intook a chance on them again today and they did it again. Appetizers simultaneously with entrees and even poorly cooked (burned). I swear I will never return to this location. I do hope they have the chocolate wall cake thing because last time they had ran out believe it or not

P Wilson

I ordered fried rice. The waiter served it to the guy sitting two seats away at the bar. After he got done picking around in it he decided it was not his. What does the waiter do? He picks it up then sits it in front of me. Yeah, like I'm now going to eat it. Overpriced. Microwaved. Guys who can't speak a lick of English cooking fast food. Forget it. Go to Kum and Go and buy yourself one of those microwave burgers. Better tasting, less expensive.

Drew Rash

Love this place. A little pricey but it's a nice place and the food is made well every time. Definitely worth it.

Craig Fowler

Bibimap was not good hot and sour soup was brown paste

Pamela Hutchins

Every time I order takeout my fried rice has beef even though I specify No Beef. I don't understand it!!

Christie Edmonds

Food was great but service was even better!!

lester foust

Nothing authentic about it but over price and for the first time going I felt like I was taken.

elizabeth samm

They're delicious. I love the chicken lettuce wraps. Service is great, location is good, and I love the atmosphere of the restaurant.

crista lorence

We went about 2pm on a Friday afternoon. Our waitress was friendly and the appetizers were pretty fast. The new orange chicken recipe is a bit spicier than my kids remember it to be last visit. Kind of wish I had a heads up the recipe changed. Especially when I said my kids were splitting. But, they toughed it out. It was the girl who had the most unhappiness on the change.

Rob Walters

Very nice gr8 service

Susan Hahn

Overpriced. Skimpy portions. Terrible service. Taste just ok. Won't eat there again.

Julie Fain

Go for their happy hour: a few discounted appetizers make for a great meal, and the drinks are pretty good too! Of course their lettuce wraps are amazing. I also like their spring rolls.

Abir J

We always enjoy our meals at P.F. Chang's The location is great, you can walk around, get some shopping done then grab dinner! The food never disappoints. and the service is good

Rick Ashten

Food was great and server kept my glass full. Will definitely be going back often!

Ian Moore

Best crew to work with and experience. Also the food is amazing!!

Ben Riggi

11am Sunday Lunch Date! Great food and great service. This location is the best! Our server was attentive and professional which = a large tip! We can't wait to see you all again!

Drew B

Good food and service. Excellent sauces.

Debbie Rogowski

Haven't even received meal yet and we have been here forever. Not too many people here either. Not sure if waitress is new or just not good but she is not very attentive to drinks or other needs.

Tracy Schlipf

Freshest, crunchier bean sprouts I've ever had. Fresh veggies and nice portions. Nice atmosphere and just right lighting. Prices on par with other places. Went there for lunch and ordered off that menu. Took a bit longer than I'd hoped to get food out , for a lunch stop that should be quick IMHO, but table service was excellent! If lunch menu gets out to table faster....5 stars.

Jered Kuhfahl

Service was good, food was fast and Kung pao was awesome

B B

We ordered delivery, the food was beyond bland. NO taste!!! I felt so bad for my daughter, I put the food back in a skillet and added soy sauce , garlic powder and teriyaki just to give it taste. The sad thing is was expensive!! We have never dined in so I don't know if this is what they serve in the restaurant. If their food tastes better in the restaurant then this means that they have no integrity when they send out such horrible food out for delivery. Never again!!

Jacob Barker

Delicious food and a good atmosphere!

Jared De Soto

Service and food are always great at PF Chang's. Ask for William, he had great recommendations and a great attitude even though he was helping me close to closing time.

Azrael Rossell

Good food! Lo mein was amazing!

Lucy Yearian

Great place for happy hour!

Donna Schillinger

Crab wonton expensive for what you get. Pork egg rolls big and tasty. My sesame cicken was very good and there was a lot. Very good food but expensive.

Brett Elliott

I've been to this place twice now and loved both experiences. The view from the balcony in the summer is very peaceful. Strongly recommend for dates. They're surprisingly good with my kids too, who are two and four, but I recommend leaving the little ones at home for this restaurant if they are anywhere near as rambunctious as mine (they're like a 7.5 on the Richter scale). I think we annoyed one of the other tables near us that time, but they were super kind about it. Shout out to the staff that brought my boys rice out early!

Sprinkles

Best service you can ever get. Their Korean Chicken Stir fry is definitely to spicy. So I switched my meal with someone in my family.

Phil Springer

Food was good and service! Floor dirty!

Troy W

Very good food, service was great. Depending on what you get portion size could be better.

Tim Coble

Always a great place... Good food excellent servers...

Jo Whitney

Very slow service with uneven and poorly cooked food. I took my son to P.F. Chang's this evening. While it was not crowded service was very slow. The wrong meal came to our table and then later my meal came but not my son's meal. 10 minutes later we still did not have his food and I had to find the waitress and ask. While the idea of the jicama tacos is lovely mine were unevenly cooked , with gristle and some rare chicken. It was soggy and sloppy. The chicken in my son's noodles was very tough. When I tried to talk to the waitress about my rare food issue she took the tacos away (uneaten) but did not ask if I would like anything else or offer to address the issue. This is the second time we have eaten there with similar results. From now on we will stick to Cool Basil and Wasabi Chi- both of which have better service and food.

Paige Harmon

Great service, good food

momcalled! !

This is the worst Chinese I have ever had. Its soggy and doesnt taste right at all. The crab ragoon tastes and has the consistency of tuna. It's way to expensive for what you get.

John Whitt

Service was a little slow in the beginning but then Kylie joined in and did a great job managing our very large and obnoxious group. The food is always good.

Stephen Casher

Always great, fresh food. The kimchi fries were amazing!

Beth Abney

Never ate there. We're closing early for Superbowl. Never heard of any place doing that, except Christmas eve.

Sunil Bolisetty

I have been here a few times as this is the go to place for our team to go out. I feel most dishes (vegetarian) are under cooked. I ordered Thai garden fresh curry and the vegetables are chunky and way under cooked. I could actually say they are very raw. There ambience is very good and place is very clean.

Simon S

Bad service and food

Melissa Aymond

Great food, decent prices, nice atmosphere, friendly staff

Joe Sinnwell

Great food, a little pricey for a chain restaurant

Connie Rader

Good food had terrible service

Kathy Nath

Food is always fantastic. Never had a bad experience in all the times I have been there. A little pricey but worth it.

D P

What can I say always consitant food....great stuff

Matt Bird

When Jon D. is done with his kitchen manager training, look out WDM this will be the place to go! This guy made Outback relevant when they haven’t been for a decade everywhere else. Hopefully the guests will have an opportunity to get to know him

seth j

I ordered Veg Fried Rice- with no Egg, Mushroom and Broccoli.. the order was made with Broccoli in it.. when I asked to replace to they removed the Broccoli from the existing order they made it.. instead of making it new and they handed to me and when I reached home, it had Broccoli pieces in it, i could see it.. it’s disgusting we are paying money for what we want, try to be good with customers don’t cheat people we trust in you guys.. will not visit again, highly not recommend at all..

Chuck Byers

First time I've been there, wow food was great service fantastic!!!

Ryan Terry

This place is consistently good, so you're unlikely to go wrong here. Food, service, drinks - I've yet to have a bad experience! Their street noodles in particular are excellent, and their red rice ale is a unique offering.

Lynnxxoo21

I was very disappointed with my service. I had to ask for a straw even though the person I was with got one for her drink. I didn't really feel welcomed into the restaurant by my waiter. I had to ask for to go boxes at least twice. The food was lackluster. When I asked to substitute my rice for noodles, my waiter said "The noodles aren't even that good." And on top of everything, my gift card didn't even work so that just added insult to injury. I will not be going back. The only reason that it's more than one star is because I enjoyed the aesthetic of the restaurant itself.

Lance Poling

Always good. Love the decor!

bulletswired

The food is always really good but the prices are a tad high. Really great location! Get here early because it gets crowded fast!

Timothy Henning

Food and service were very good.

K Kuo

We came on a busy Friday night for supper (waited 30min). Our server-Aaron, was super nice and courteous! Awesome service and delicious food! The only reason I gave four stars is because the bathroom floor had tons of napkins. Wished it was a little cleaner. Overall, I still recommend coming to this restaurant for Asian cuisine!

Karen DeLucia

.Very nice waitress. Highly recommend making a reservation

SurrealRager

The Mongolian beef was delicious, so so good. I tried three other chicken dishes and they did not compare to the beef dish. Prices are a bit steep but again the Mongolian beef was fantastic. Great service. Clean restaurant and bathroom.

Arunkumar Ramakrishnan

Food is good. You need to be lucky for good service. Everyone ain't good!!!

Terran Hattaway

Service was relatively quick, and food was good. There were some slowdowns in seating and drinks but I'd chock that up to Easter lunch time.

Annette Lee

Shoot out to West Des Moines store. Shayla and Chris made our night!!! Best service ever! Thanks! We will be back after this GREAT experience!

Jeff Smith

Great food, awesome staff.

Greg Shepherd

Another above-average visit to one of our favorite restaurants. The atmosphere, service and food we're right on par as expected. Well done.

Kaylene Williams

Been here a few times but tonight was one of the worst times. First the server Brendan was very rude he clearly did not want to serve us. Then our food comes out, we ordered the Crispy Honey Chicken (our normal) clearly something wasn’t right with the food. It was very spicy. We couldn’t find Brendan to tell him about it so we ended up telling the host which was super nice and agreed that the food didn’t look right. She was super welcoming and made the experience less annoying. I really hope others don’t have to experience the rudeness of Brendan.

Eileen Hams

Party of 2, on a very slow mid-afternoon and we sat for 10 minutes without being waited on. We flagged down the hostess, asking to get some service, but she blew us off, and we waited another 5 minutes without service. 2 other couples, who were seated AFTER US, were waited on and already served drinks by then. Finally just got up and left after 15 minutes. I’d give zero stars if I could.

James Jefferies

Love their food! Especially the lettuce wraps and pepper beef!

Kelly Rieks

Highly overpriced

Dawn Hall

The quality of food and service is always consistently good! The atmosphere is classy, modern, and comfortable middle class. The bartenders serve specialty house drinks that truly are special!

Brian Holly

Totally enjoyed the food, but the staff sealed the deal. Great experience. Lettuce wrap!

Tina Gurney

I ordered a salad and had to add 3.00 for chicken. Excessive, but I wouldn't have it would have been just lettuce and wonton croutons. Kind of ridiculous.

Zach Herr

Server was really nice, great food.

James Grandstaff

Today was my first visit to PF Chang's. Our favorite server, Jeremy (Chubbs) came here from Red Robin, so we decided to come here for Father's Day. As it so happened, it was a good choice! Also of note, they have a good gluten-free menu here, which we used. I had the hokkien street noodles, with the wife having chicken fried rice. Both of us had the egg drop soup. The hokkien street noodles were very tasty. Each flavor was distinct, yet not one ingredient overpowered the other. With having changed to gluten-free, it was nice to be able to have Asian food again. The egg drop soup was well-seasoned, while not being spicy at all. When I need some comfort food or when I (or the wife) are sick, we will have to order delivery via GrubHub. Because we know Jeremy from before, we knew that he would treat us right, and today was exceptional, par for the course. I think my wife and I have found a new favorite spot. Of note, PF Chang's is a couple notches above Red Robin, which I greatly enjoy. Makes the atmosphere much more enjoyable.

amanda finney

Always consistent...sat at the bar - good wine selection..had the sweet and sour chicken - good size portions

steve king

Great gluten free meal and service!

Mary Terry

Love this restaurant. Friendly, clean atmosphere and great food.

Whitney Mehsling

Ordered the Buddha Feast for pick up, got to my destination and there is no sauce. . just kinda sucks ya know? this place has been awesome each time i dine in, not a fan of the pick up.

C J Mat

A long time favorite. Good food and service. They have craft beers and a decent wine list.

dawn r

Great food. Great service. Friendly atmosphere. Great prices.

Wendy Robertson

Awesome food great wait staff. Are party had Vegan, Vegetarian and regular eaters in it.. they had something for everyone.. and made sure our orders were all correct..☺☺

sandeep chilukuri

Food is delicious

Rodney Sperry

Loved it

Jeff Logan

Not worth the money

aaron bone

It's to bad I have to give them a star. My girlfriend and I sat down and waited for 17 minutes before we had a waiter even come over to ask of what we wanted to drink. Not a good start in my book. I ordered the lemon chicken the old style and the guy came back telling me the no longer serve this item, I've got it several times and then one day they just cut it. I ended up not getting anything else because the rest of their food sucks. Our waiter came back only 2 more times to check on us the rest of the night. It was a real shame. I will not be going back again.

Sykes family

Beautiful place for a meal with great service. I enjoy eating here and have been back. I will return soon. Wonderful cuisine.

carrie Waldeier

Omg it's horrible food!!

Nancy W

Disappointed! Drove 100 miles just for great Chinese food -- drove away disappointed!! I have ate at P F Changs several times in Las Vegas and loved it. Guess I'll have to fly back to L V if I want great Chinese....

Mandy Kunert

This place had horrible & service. Plus it was my daughters bday & they forgot her food & didnt even discount it. Wouldnt recommend to anyone!

Brenda Reeder

Great atmosphere on the patio. Pomegranate lemonade was delicious. Wall of chocolate was sinfully decadent!

Meg Blair

Great food with some innovative selections.

La-Tica Paige

Sebastian wass the greatest server! The food was served promptly and delicious!

Deanna Vaval

The food was delicious and the portions were good. The egg rolls were excellent.

Kris Fish Kuhlmann

Always great food!

Jim A. Wilson Sr

Food was Good. With Large Portions. But The Restrooms were Very Dirty.

Elan Morin Tedronai

From the employees at the Jordan Creek Store: We don't appreciate corporate changing the employee pay system in order to compensate for management's inability to properly run a store.

Alana Mitchell

The food was amazing! Even though it was super busy the server never rushed us and checked on us and was very friendly!

William Arrington

I had lunch for the first time at a P.F. Chang's. Nice peaceful atmosphere. The lunch menu prices were reasonable. The food was good. I had the Mongolian Beef Bowl with fried rice. The bill was $12.95. Linda, my server was very nice, and actually recommend the Crispy Honey Chicken Bowl.

James Williams

Great food and service will go back again.

Tony Graham

Good food with nice Gluten Free options!

Jo Bone

I've eaten here a couple of times & haven't been impressed by the food or service. The last time I was there the food was so spicy I couldn't eat it and it wasn't supposed to be a spicy dish. My boyfriend ordered his meal & 10 mins later they told him they didn't make that dish anymore. It took 20 minutes from when we sat down to get service and we only got 1 refill for water in the 1 hr & 20 minutes we were there.

Ralph Schlaefle

Very disappointed with my last order of the Hot & Sour soup. This serving was watery, not spicy and arrived at the table luke warm. Previously this was always a great treat but not this time. 5 July 18

Uz. I

Very good, thanks.

Abbie Weber

They weren't that busy and it took 25 min to get the check and another 10 to get it back.

Debbie Cheek

Our waiter James was awesome and the food was awesome!

Thill Channel

Amazing food, great service too. And they take reservations

Steve Thompson

Love this place great customer service great food

Colton Carlson

July 2nd, 2019 - It was a lonely Friday night and then it hit me.. BAM I needed some chinese food in my life! Heard great things about PF Changs so figured I'd give them a try. I'm usually an orange chicken type of guy but when I saw the spicy chicken I couldn't resist. Fast forward to 10 minutes after drooling over the menu it was time to call and place my order. I was feeling good so I ordered the spicy chicken and 4 extra crab rangoons. Didn't eat anything since breakfast so it's safe to say I was HANGRY. Sped my little car up to PF Changs just to be told that my order never came in.. I had to show them my phone call history just for them to believe I actually called in to place an order. I was told by the manager that they have a "call center" who takes orders for them and most of the time they won't send the order to them. So I asked if they could make my order since I was super hungry and I was denied 40 minutes before they closed since they were "cleaning up for the night". Such a shame I was so excited to try this place out but it's safe to safe this was my first and last trip to PF Changs until they go to PF CHANGES. Ended up having a Mcdonalds burger with extra cheese and it sucked. Thanks PF Changs

Devon Greer

Service was slow. I understand today was mother's day and they were busy. However, it took 30 minutes to get seated, 30 minutes to get our appetizers and another 30 minutes for our food. I dont expect to be at a restaurant for a total of 2 hours. The waitress didnt communicate very well and she only came to our table 3 times. We were not asked how our food was. When your paying hundreds for food and 22w× you should feel satisfied with your service when your only expectation is good food in a decent amount of time with polite and helpful staff. This resteraunt has good food and they are usually polite. Most of my experiences at P.F. Changs have been 5 stars, but today was not one of those times. I would have to say I would have been satisfied had my bill been half of what we paid. Which leads me to my last point. I noticed the price of some of the menu items has also increased since my last visit granted that was in December of 2018.

Kevin Wright

PFChang at Jordan Creek Mall. The "ambiance" was loud from people talking and the overhead music was even worse. Hard to hear people talking at my table. After we ordered, we had to wait a long 30 minutes for ordinary Chinese food.

Carla Smith

Love PF Chang’s. Always great quality fresh dishes and great service.

Leann Mosqueda

Great food great service!

CM V

Always a great experience! Portions are now smaller than I remember. Yet, still great food!

Chris Norris

Garbage.

Sara Hasenfuss

Great food and service. Waiter was very helpful with suggestions. Clean restaurant as well as bathroom. I opted for the spicy chicken lunch portion and it was more than I could eat! The Mai Thai drink however was too strong, but for $11 I MADE myself finish it, but I wouldn't get it again.

Melissa

Ask for Chubbs for your waiter. We have followed him from restaurant to restaurant, and he's the reason we tried PF Chang's after a 17-year hiatus. He gives the best service of nearly any waiter ever. Things have definitely changed for the better since I first ate at the one in Columbia, MD, all those years ago. Freshly prepared food, huge portions, and an entirely separate gluten-free menu with plenty of choices. We had the egg drop soup, fried rice with chicken, and Hokkien street noodles...all tasty and reasonably priced. Sadly, there are no gluten-free desserts. But we hope that changes in time.

Paulina Ávalos

We ordered several things to share, my expectations were low but ohhh surprise !! Everything was delicious, good size and price. The attention was very nice. Don't forget to try the coconut mojito.

Don Potter

AWESOME food was very tasty Service was excellent

Gary Kujawa

Have never had bad food or service there. Great place to go for any special occasions.

Jack Q

We have always loved PF Chang's! We come here about once a month. This time our food wasn't very good, service was okay but not great. We'll give them another try but might take them off the rotation.

Susan Holle

It was ok just pricey

Jeremy Schneider

Delicious food and fantastic service

Father Guthrie Dolan

Disappointed at slow service, even when the restaurant was at most 1/4 full. Manager came with food, but didn't apologize or comp us.

Ashlee Flores

This place was not good. Service was slow. Food lukewarm. There are many places around Fallen Timbers that would be worth the visit.

Scott Bennett

The food and service was phenominal! Super fresh and cooked to perfection!

singhiowa

Holy crap I can't believe I'm writing this about my favorite restaurant. I got here 50 minutes ago no tables available that's OK I will definitely wait.... as soon as we got the table they said 45-50 minutes on the food we ordered??? this is totally unacceptable. it's now been 1 hours 20 minutes and I'm writing this review still no food.

Kevin M.

I was going to give 4 stars, because it was happy hour and everything was great. The special push, what put the experience over the top was Makenna, our server. She made my bad mood 8 year old smile and changed her mood by making her feel special.

Grace O

I really enjoyed my visit here. Great quality. Amazing people. My waiter was very very nice to me and my mom. I got amazing food here and the food btw was incredible. Highly recommended.

Daniel 436b

Excellent experience here. Requested a booth and manager immediately asked someone to clean it and prepare it for us. The drinks and food were served fast, and the meal itself was excellent. The staff I interacted with were very helpful with explaining the menu options and filling our drinks BEFORE they were gone. I highly recommend this establishment!

Ethan Freimark

Extremely friendly staff. If you have any problems with your order, any special requests, anything, they will do everything they can to accommodate. Food is amazing too, I absolutely love their sushi. Would recommend to anyone.

jessica samson

Made when you order...from scratch

Tim Hager

Great food. Temperature hot, and quality excllent. Unfortunately the waiter was wrapped up giving attentive service to a si gle large group. Our water went dry twice. I'm sitting here now with empty water glass (again) and no bill. We've been sitting here a long time. The restaurant is not busy.

Kelly Gray

Food and service is always amazing!

Sir-Charles -Willing Magogonite

Need to spray out their trash. That's all you smell as you get near. But inside people are great, foods is amazing.

Herkey1

Just grabbed some take-out this time, it was ready when they said, girl was nice. Food was good. Have a hit or miss service and food at this location several of both. Like the food at Chang's have visited several locations.

Janet Phipps

Came in after a ballet performance with large group, no reservations. What amazing service we received and of course the food was fabulous!!!

Ashok vaddireddy

Great food... Awesome ambience... Little crowded (must be because of the quality of the food) but still serving is much faster. Even the location of the restaurant is very good. It is in west roads mall... very near to the Bus transfer point. High chairs are available for the kids... Overall it's a very good place to hangout...

Raoul Kowalewski

Great service and great food.

Harley Middleton

Excellent service and food hands down the best restaurant!

Clinton Grantham

My wife and I have been to P.F. Chang's many times, but this time felt different. From our service, waiter and the food...it was completely fantastic. Everyone was on their game that day! 5+ Stars

thomas kaminski

was ok . Too much cilantro in their food one question why are they using cilantro ? Cilantro is not an Asian Spice it's a Mexican spice! If I wanted all my food to taste like cilantro I would have went to a shity Mexican restaurant.. there was so much cilantro in my dish my wife could smell on the other side the table..

chelsea korth

First time I have ever had it and I loved it. It was so good

christine morrison

Amazing food and service.

Kenzlie Zaccarah

My fiance and I went for the first time on Sunday & had a great experience. April was an AMAZING waitress & very helpful with helping us understand the menu & the best selection of what we were looking for. She's probably one of the best waitresses I've ever had. Not to mention the food was delicious ! Will definitely be back to eat and sit in April's section (:

Liv Jones

The food portions in this restaurant has been very inconsistent.

Linda F.

Fast and friendly.great food.

Tabitha Hockett

Great service!

Marc Reid

Good service, good food. Not unreasonable prices.

Dave Parrish

The food was fine, but way not worth the money. My wife and I each got a mid-price entree, we got one appetizer to share, and two waters, and it came to over $60. I'd rather go to Dragon Cafe for about $30 total. Save your money. A buddy of mine put it quite nicely. "PF Chang's is the Cheesecake Factory of Chinese food. Way overpriced mediocre food." Except PF Chang's doesn't have cheesecake to redeem itself...

Navpreet Kaur

Good food, great ambience. It was not too busy during lunch hour. Portion size are pretty good. The food tastes good. The host and serving staff were great as well. I recommend it!

Wolfgang Schulze

This is our special occasion place. Food or Service never disappoints, it's just a little pricey but it's worth it. Avoid sitting next to the doors during colder weather as there will be a chilly breeze every time someone opens them.

Tom Thornton

The atmosphere was great but food was so-so. 5 stars for atmosphere and service but only 3 stars for the food. I had the Long Life Noodles. Garlicky noodles with crispy fried shrimp, black beans, and hot peppers. Dish was just okay. Some of the peppers were very hot, and I like spicy food. Also shared spring rolls and egg rolls which were okay but nothing special.

Bonnie Berger

Great food and service. Restaurant in fallen timbers Is a bit noisy.

Thatcher Bell

Great food

Janet Marie

The Hot and Sour soup had been watered down and had a strange flavor. Service was lacking.

Curt Smith

Good food and service

Joyce Schneider

The family took me there for a birthday luncheon. The food is always wonderful and our waitresses made our visit memorable

Mladen Simovic

It wasn't terrible but it wasn't special as all. Food was even worse than average, not warm enough. Flavour was poor and service was below average. I asked for chopsticks and server brought them to me without being wrapped into napkin or something like that. 2 and half stars would be more appropriate but since there is no option for that I'm giving them 3 stars. I would no go there again anytime soon simply because some local Chinese buffet food is most of the time better than food in this restaurant.

Cody Freeman

It's always really good. However after each time eating there I always question if it was worth the $. Portions are kind of small too. The staff had always been fantastic.

Marlon Weiss

Very fresh tasty food. Lots of good choices. Enough for leftovers if not hungry.

Jay Swanson

The drinks are a bit on the strong side. The food is good but a bit over priced for the amount that you get.

Teri Sykes

Disappointed. Pf changs has changed the Asian street noodles. This gluten free dish will no longer draw me in the door. The reduction in dessert size but not price puts this once list topper at the bottom of the list.

Tanja Shelton

I love coming here. It has a very homey atmosphere and the food is really good. The prices can be a bit high but if you know what's good it's worth it.

Grant Peterson

Love this place every time. All staff and managers are very professional and friendly. Food comes out steaming hot and full of flavor. Will go back many more times.

John Timmerman

Great food excellent service

Gustavo Ernesto

Good food

Andrea Schnitkey

Our waiter was awesome and so was the food and sangria, as always!

Michael Blair

Great food and service

julianne loiuse

I had an outer body experience, (I ignored my own rule: to never eat P.F Chang's) and ordered PF's for dinner. An hour later I wasn't sure if the rumbling I was hearing was from the approach of thunderstorms or my stomach.

Dawn Reisdorf

Normally we enjoy our trip to Des Moines and a dinner out here. This time not so much

Kenneth Peterson

I would like to recommend this place to everyone,the restaurant is clean and staff are friendly,the Restrooms are clean, THE Prices ARE REASONABLE, and they are with in walking distance. YOU CAN Google P.F.Chang's. ON GOOGLE MAPS

Char Massey

ABSOLUTELY DELICIOUS Walnut shrimp with melon and lettuce wraps.

Peter Haze Haring

Nice staff, good menu items for lunch. Always a good option to go for a meal. Price point is fair.

Joe Orosz

First time I ever been to one and it was spectacular! Our server Tony was very friendly and the food was amazing. Going back soon!!!

Sheila Carpenter

This restaurant was disgustingly dirty. Plates, tables and slow service. Over priced. Horrible horrible horrible experience. Incorrect food brought to the table. Fortune cookies were stale. I was so embrassed because i begged my sister to try Chinese. Well this didn't help her to enjoy Chinese that's for sure! Never will return! Clean that nasty place up!!

Sally Wright

Fast and friendly service. This was my second visit here. Both of my visits turned out to be delightful. The food was delicious. The service was amazing.

Derrick Dickey

Great atmosphere, accommodating staff, and fantastic food!

Stephanie Gubser

We love to eat here....Very good food every time..Made with fresh ingredients..Staff is always helpful and friendly....If u r looking for great food heres the spot!

Ryan Whitehead

Love the orange chicken.

Tom Derby

The food is good, but it's overpriced. There are a number of local places with better food at better prices.

Kenn Thompson

Service was wonderful, meals were tasty but not my particular style... For instance, if you just wanted a steak, it's not the right fare.

Christine Frederick

We LOVE PF Chang's!!

Janet Shafer

Service was a little slow. Food was good!

Nathaniel Lund

Nothing like consistent chain Chinese food.

Ron Bergman

Disgusting - start out with cold Eggrolls silver ware filthy- had not been there in 8 years. Now I know why.

Buddy Cat

Always a fantastic experience when we come to P.F.Chang restaurant. Great food and service.

Greg M

Took off several gluten free options from the menu a few years ago. Not as much to choose from now.

michelle Tunney

I really like it here. The food was fantastic and the staff was great! The atmosphere was perfect and you can see the water which is a bonus.

Diane Mitchell

Nice atmosphere, good food

Shantel Hernandez

Love this place and the atmosphere.

Lisa Elchert

Nice place. Good food. Good service. Too much money!

Aunt Spray

The menu is improving with more smaller portion finger type foods. The drink menu (adult) has broadened as well with some really yummy, though expensive, choices.... around $10 per mixed drink.

Candice Burgess

Loved going here it was our first time the service was awesome. The gluten options where amazing. The manger was very awesome. We will going here again. I give A+ rating.

Nicholas DeBord

The food is good. Service is good. The price though. Value wise, I think there are choices with same or better quality eats for less.

Bonnie Bellner

Great fresh food. Excellent drinks. Fast friendly service. Good price.

Alen Eckhardt

Very good food and service. Will definitely visit this place again. Entire meal and experience was good.

Chad Anderson

Familiar place to many but love it for lunch. Fast service so you can expect to get served quickly and the food is always good. Great lunch menu.

Annali Leach

Typical PFChangs franchise. Staff is always friendly and lunch usually doesn't have a wait. The chicken lettuce wraps are so good!

Howie Nhi

excellent food,nice services, we recommend mongolian beef, orange ck, eggplant stir fry

Area_Surveyor_K

Standard PF Chang's. Great to have this option in West Des Moines.

Steve Alspaugh

Can be pricey for a family of 4 or more. Staff & service have never been an issue for any of our visits. Good menu & good tasting food.

Jacob Brodman

Their food is tastefully spicy, not overly hot like some places. Classy looking restaurant and good service.

Noelle Miscinski

Store was clean, organized, and had a wonderful atmosphere. What really wowed me though was our server Aaron. Wonderful all around. Treated myself and my mother like old friends and did a spectacular job not only taking care of us, but other customers as well. Very detail oriented, hospitable, and caring. You should give that man a raise, he deserves it! Will definately be back and asking for Aaron to serve us again. Very impressed.

Dwayne Christensen

Wonderful Sweet & Sour Chicken. Crab wonton Go experience it. Good Food.

Bev Bender

Never again, duck sauce yuck

Taylor Crew

I love this place so good and clean. They just need faster service.

Andrew Shippy

Always delicious. The patio was wonderful with a beautiful breeze and nice view.

Mary Ashley

Good food, typical for a chain restaurant with Chinese food.

Doug Blunck

Good food

Helene Turnis

Great food

M Cuckie

P.F. Chang’s is a great chain, but this location does not put in the effort to be as good as other Changs in other cities. Despite being assured every single time by the take-out person that our order is correct, it almost never is. It’s gotten to the point where we probably won’t go again—just silly. Also the food here seems to be pretty greasy compared to other PF Chang’s. Not sure why that would be, but we’ve both noticed it over time.

Sarah Vickland

Always great food and great service! One of my favorite places to dine!

yukari mat

Every time the flavor is awesome! This is a place where Chinese restaurant owners come,, so it's so good! I can't say how authentic but we like it. You have to try chicken wraps.

Joe Andrews

Great food, but a little pricey! Don't forget you can make reservations for Friday and Saturday nights. They can get busy.

Paul Schauer

Good American Chinese food good service

Lazelle Bailey

Horrible food and expensive.

Utkarsh Mahajan

Very poor service. This place used to be nice but now it becomes a third class restaurant.

Callie Jacobs

Husband and I went here for lunch the other day. The service was quick and friendly. I enjoyed our food alot. We had the calamari appetizer, my husband got the tempura shrimp, and I got the udon noodle bowl. Yum!

Neil A.

I've never had a bad time here. Always quick to seat us and fast to bring us our order. I will always come back here.

Eddie Sempek

It was a disappointing dinner. Our lettuce wraps were the very inside of the lettuce so we just had to basically eat it like a salad and our entrées were flavorless and the sauce was runny. Not our best experience at P. F. Chang's

Max Ann Castater

It's okay. Not much different than a regular Asian restaurant as far as menu goes. Slightly better quality as far as the food goes. Staff is friendly and timely. Nice ambiance and a clean facility.

Emily Collins

Food is pricey for mediocre flavors.

Rebecca Heth

One of the best patios in the DSM area for relaxation! Excellent food. Consistent. Never had a bad meal here Don't usually like chains but PFC is unique! Try the new refreshing boba drinks. YUMMM!!! Great service, too. Waiter (Jerry) never fails!

Scott Vencil

Food was good. Service was the worst we have ever had. The manager brought out half of our meal, our waiter brought out the other half 15minutes later! We wouldn't go back if it were free!! This is the second time this kind of thing has happened!!!

James Semes

I sat at a table at the bar for at least 15 minutes a girl came by 4 times and didn't ask me anything. I left.

Jeanie Buck

Mallori is the best server ever and food was amazing as always!!

Zac Kuehl

Always great food and service.

Brennan Wycoff

Got food poisoning last night I will never be eating here again. Also they barely will do anything about it. They was rude on the phone didn't care that I was throwing up didn't even say sorry. I recommend nobody go to this location

Kris Heintz

Great service!! And food is so fresh!!!!

Karen Hartman

Catered to families . Food shared off the center dolly susan. Celebrating granddaughter with birthday lunch. 0

Jim Thiessen Jr

Went for anniversary wife had never been both had great meals

Ronald Gase

By sheer coincidence I had the chance to visit two locations of P. F. Chang's in three days, one in Dublin OH and one in Sylvania OH. On both occasions I had a great meal. P.F. Chang's only uses high quality meat and has some of the best recipes the Asian cuisine has to offer. Combined with an excellent selection of white wine, what can possibly go wrong?

Rachel Carter

Love the food here

Vinny Lumpkin

Chicken is really good. Fried rice is not worth the extra $3

Debbie Strevey

It was a birthday reward for the bbq spare ribs we enjoyed tonight!

Ann Grant

Good food, good wine. Good server

Indy Torda

OMG, love this place and the convenience of it's location! Pricey, but worth the money. Food taste great, every single time we go. Took our friends and family and they all loved it too. Last time we visited we got a free appetizer as soon as we sat down and it was our all time favorite, lettuce wraps, and it was nice. Service is always great. We visit often!

eric barnes

Excellent deals! Will be going back.

Nisrin Jaara

Great food and service

Eric Greubel

Worst experience at a PF Changs. Terrible server. Another, who I wish we had, had to locate him before we got up. Overdone pan seared dumplings, sent back, after being told that's how they are done. Not my first time ordering those. Saved a star with the entree. Just all around disappointing after driving out of our way to go there. Would normally give this place a 4 or 5.

Brooke Koller

I love P. F. Chang's! Their food is great. The customer service is always wonderful. It's a little on the pricey side, so I can't go as much as I'd like to. It's one of those special occasion or once a year places.

Diane Therkildsen

I love this place...the food is delicious & the service is awesome!

Brittany Veldkamp

A group of friends and I are all allergic to gluten. We ordered everything gluten-free, mentioning multiple times that it was GF. The restaurant was pretty empty, so it's not like they were rushing our order. The waiter brought out egg noodles and kept saying they were gluten-free. We asked for rice noodles 3 times before he finally brought out the right noodles, because the first 2 plates weren't GF. My friends took a few bites before we found out because the server assured us they were fine and asked the cook. As we spoke to a manager, he told us that he looked on our receipt and saw that the rice we ordered wasn't GF because the server didn't care to change how he rang it up and it was cooked normally. We all went to the bathroom and threw up, in tears. We're so sick and will be for weeks. They told us they would pay for our medical care but my friend called and they haven't responded.

Sondra Sings

The food is excellent with appetizers and entrees that are fresh, enticing delights. Although the room can have a cacophony of background noise, the ambiance still allows for a very pleasant dinner conversation. If you like fresh, delicious Chinese food, you can't go wrong!

GCM-spicsushi

Great food! A bit upscale, but had a great experience. Food is really tasty.

The Mailman

Great take out menu

Ben Longmore

Good service. The sweet and sour chicken was the best I've had.

Aleena Lee

We all had a great time, the food was amazing, and the service was incredible!

Kevin McBride

Greasy asian food

Kurt Kurt

Not sure about all the negative reviews, maybe people can’t be content with anything. This was an amazing experience! Our first time. We can see where this place gets busy quick we were first in for lunch. Waitress was amazing, and we let the manager know at the end how great she was. Food is amazing! Once you eat here, all the frozen junk and “fast food”, will be a second thought. Roomy, clean, lemonade was even excellent! Chicken lo mein, spicy Chang’s chicken and wontons with plum sauce were beyond our expectations. Rewards program too. Pond outback for walk as well that all connects with mall

Mohamad Aslani

It took 15 mins for our orders to get ready. If you make it to the lunch you will have more options. The food is good and the place is nice. Highly recommended!! The waiters are nice as well.

Cindy Evans

Disappointing! Lettuce wraps were very good but both entrees were bland. My dish was described as being spicy on the menu. It was not spicy at all and was very bland. I had to put soy sauce on it for some flavor. My husband got the surf and turf. Very little steak, one piece of lobster and no sauce at all to go with the rice.

Louis Wagner

Went last night for the first time. Will definitely be going back.

Nichole Smidi

Food taste more like fast food and service was slow.

Evan Rains

Food is fantastic, service is fantastic. Did I mention its fantastic? I did? Good...

Johnathan Silva

I know I've left a review before, but this place is AMAZING. With 3 kids, we rarely get the chance go enjoy sitting inside and eating at the restuarant, but we take full advantage of the curbside pickup option that is available. Food is delicious, staff is friendly, and curbside pickup is convenient and easy.

dexter Brown

Food is good some items are very pricey but worth it

Sheri Cory

What can I say. New waitress. Didn't hold my reservation twice so we got the wrong table. Drinks were awful. Food wasn't that good either. Freezing cold in there, everyone had to wear coats. Need I say more. Cuz I could go on and on.

Barbara Gardner

What can you not say about PF CHANGS. Not a bad item on the menu.

Chen Jan

The food is good but has nothing with authentic Chinese food.

Emily Tweedy

I went with a group of 8 people from work. I got the Tokyo udon bowl, it was pretty good. Another part of my party had ordered fried rice which didn't come out until much later, they brought out brown rice in the mean time. Our host was nice and kept us updated. The place was clean and presentable.

Rob Manley

We had issues with the food. The staff was amazing. Atmosphere is also good. It was well handled.

Marilyn Moore

Food was excellent! We had a nice Valentine's Day Dinner!!!

Jon Ferguson

Gabriella was an amazing server! Best experience at any restaurant hands down.

Loretta Green

Great food all the time. Shrimp fried rice my favorite and the bares pork and wings the shrimp steamed dumplings.

Denice Dunigan

Before ordering please note: If you oder below $70 don’t expect much AT ALL. Food was cold (my husband picked up on time), sauces were missing, half the order was wrong or not in the bag at all (still got charged for it) and lastly no flavor to the food. And this happened now for the 3rd time if we don’t order above the $70 mark. So if you want a nice dinner to go for you and maybe one other person, PLEASE MAKE SURE TOU EAT AT THE RESTAURANT because pick up orders will be a BIG disappointment (if you don’t spend over $70) Not sure what happened over the years but it’s really disappointing since this was our favorite restaurant.

Bob Khanna

I used to be a fan of this chain, but the food quality and service has declined a lot. I would not recommend.

Tyler Fisher

The food here is always amazing. Lettuce wraps, spring rolls, and kung pow chicken was the best I've ever had!

Loaded Glock

Great food as usual, but to have the same person bus tables and then turn right around to accept the kitchen-delivered food is UNACCEPTABLE. Manager needs to fix this. Server was Kali and she was very nice.

Cindy Hanby

Always like PF Chang's. We stop in at least once a month. Service is good it can be busy but not a long wait. Restrooms are well taken care of. Food is consistently good.

Robert Thies

Good food but nothing to get overly excited about

Anthony Chavez

Great place the staff is friendly

Angela Ireland

Food was excellent

Karla Jenkins

Waitress and Manager were Wonderful

Dale Gearke

Always a great experience. Wait staff is exceptional. Food is great.

kathryn marie

Very sloooooow service. The place wasn't even that busy. They got my order WRONG . I asked for the platter for 2 to split and they gave me the regular. It looked small, and it wasn't until the bill that it showed that it was the regular platter for one. The kids meals are huge though- so that's good.

Warren Kroontje

Nice atmosphere, good food

Patricia Charron

Excellent food, consistently good quality. Large menu that includes bowls, wraps, dim sum, and various Asian cuisines. Impressive wine and cocktail menu. Special date place, for sure! P Charron.

Matt Gottsch

Good food and decent pricing. Service as always been great

John Daley

The meal was excellent and the service was top notch. Always enjoy dining here.

Sean Pollock

We ordered our food to go as we sat at the bar and had a few drinks. Once back with our food we were unfortunately very disappointed. Food was mediocre at best. Portion size was not comparable to the price whatsoever and in fact it was almost as if they had ripped us off. One of our entree’s was missing half of the ingredients. Seems this establishment does not care at all about their customers and will skimp on everything to improve their profits. I would not recommend this place to anyone at all.

Ann Heacock

Great food. Gluten free menu is awesome

Paulette Smith

Ordered broccoli beef. Too salty for me. Like eating pure salt

Jake Schuette

First time and great service and food

Ben Kolar

The service was great but the food was not. What used to be my go to restaurant when traveling is no longer an option. My last several visits to various locations have all been dissatisfying.

Mark Cottrell

Always great food here. A little more expensive than other Chinese restaurants but worth the price.

Corey Handley

After enjoying a great meal on the evening of 7/23/18, we forgot to grab the leftover sack from our table when we left. After realizing this about 20 minutes later during the drive home, I turned the car around and called the restaurant to see if the leftovers had been thrown away. As I expected, they had already cleared the table and thrown the leftover sack away. The manager not only apologized but insisted on preparing 2 new dishes for me. I was completely overjoyed as I didn’t expect that at all (after all, it was my fault for forgetting them in the first place)! I can’t recall ever experiencing that level of customer service at a restaurant in the past. I want to thank the manager and the wonderful staff at PF Chang’s for going above and beyond my expectations and making our dining experience one of the best I’ve ever had! Not only is the food delicious, the wait staff and management are top notch as well!

james christopher

Can’t go wrong with the lettuce wraps.

Russell Ortkiese

Great experience. Came for early dinner. They weren't seating on the patio, but made special arrangements when I asked. Waiter was great and enthusiastic. Food was great. Thanks!

Jennifer Ross

Nothing positive

Draven Sanctus

Since the last visit things have really turned around. I had originally given it 3 stars based off service but this time the service we received was great and the food was perfect. Courses were spread out by our waiter perfectly so everything flowed nicely but didn't interrupt our conversation. Will be back and will suggest.

Sebrina Bergmeier

Great service and yummy food!! Love the chicken lettuce wraps!

AccuSharp

While it is a bit pricey, it's about what I expect for the area. Food came out hot and timely. Overall, it was tasty, but I feel like the fried rice could use some work. It had a sweet flavor that seemed weird to me. Not bad, just not to my liking. Pork steamed dumplings are really good, as well as the crispy honey chicken. Our server, Sean, was the perfect balance of being attentive but not overly so. Job well done on his part. My friend loved his Mongolian Beef.

John Davis

Liked lettuce wraps and mongolian beef

David Updike

Had several items from Street Fare and Dim Sum; all outstanding, calamari my favorite. Liked very much the Hokkien street noodles, not so much the Beef Broccoli; was too sweet for my liking.

Skullsies s

My girlfriend and I wanted to have a nice dinner so we went here only to have them seat us in a corner and forget about us. It took the manager 30 minutes to realize that nobody even came to ask what we wanted to drink. We were not provided silverware, napkins, or even sit sauce. When we finally got our food it was cold AND overcooked. The manager only gave us a free appetizer.. After having an increasingly horrible experience and nobody owning up to it, that will be our first and last time at the restaurant.

Ideal Heating & Air Omaha

Food was excellent and the service was great. They were very accommodating with our order so we could cut out the extra calories in our dish that we ordered. I will definitely be going there again and recommend that if you like Chinese food this is the place to go!

Chloe Bergman

S Chandani

Good ambiance, great food. Lettuce Wraps are awesome.

Patricia Tingle

It was alright

Marlanea Moreland

Had a wonderful birthday dinner with my family. The food was amazing and the service was superb. Was even nice that they give you a free small desert for your birthday.

Karen Livingood

I like that they have gluten free. It is hard to find Chinese gluten free

Jeff Johnson

Overrated food , great service , friendly staff. I have eaten better food at other Chinese restaurants their eggdrop soup was the best thing I had . Prices were high for the quality of food . Kind of disappointed

Meagan Hafkemeyer

Just visited P.F. Chang's in West Des Moines for the first time. The atmosphere was great and unlike any Chinese restaurant I've seen. We were seated and waited for about 10 minutes for a server before my mom asked a server nearby if ours was coming. There must have been an error in seating, but he was very apologetic and said that he would take care of us. The food was amazing and extremely reasonably priced. I would recommend the Wall of Chocolate for dessert! At the end of our meal, our sever brought our check and gift cards for our wait, it was so thoughtful and I applaud them for their amazing customer service. We'll absolutely visit again soon and make sure to request Cedrick(spelling?) for our server!!

BLT Clark

Upscale Chinese, great atmosphere, with gluten free options. The best part of our visit was Gerry our waiter! He took such great care of our table and made our night special.

Susana Fasad

Food was ok not like it used to be. Their lettuce wraps were to die for now not really. Their honeydew shrimp is still good though.

Liz Tarr

Overrated. Not authentic Chinese.

Gary Poindexter

BEST EGG ROLLS I'VE EVER EATEN!

Deb H

I liked they had the calories posted. Food too salty for my liking.

Quentin Plate

Great atmosphere and delicious food.

hELEN hOER

I have dined in before and it was great. I have never written a review but I feel very compelled to do so. I ordered sesame chicken and crab rolls at 1:30 (not during busy time)and I am extremely dissatisfied. I asked for NO ONIONS( due to allergy) and got them anyway. I also asked for chopsticks and sauce on the side and got nothing. Total waste of $38.00

Luv Bird

Very friendly staff. Food is very tasty. My kids also love it. Great place

debjyoti das

Though a little bit on the more expensive side, the food is very good and the service is awesome. The ambience is perfect for a family or couples dining.

Joe Vigdal

Service was good but the food was not. I'd rather go to panda express. Panda has better quality of food for a fraction of the price.

Milinda Andrews

Not what I it use to be. Quality has gone way downhill. Could use a good cleaning as well. The manager is nice tho

josh wiggins

Good food and people, didn't understand seating, restaurant was empty and they sat us next to the waiter stand, but besides that good!!

Mindy Johnson

Good food and a good atmosphere. They have chopsticks!

Chad Nagel

Absolutely love this place. The wait staff is friendly and helpful and the food rocks!!

EMSAR Midwest

Way to pricey for the portion size. Food is good for sure but for the price I was expecting to have it for lunch the next day.

Deborah Clark

The food and service are great. Love it.

Timea Szentkiralyi

We were here with fiends on a Friday the 13th! Good times & great atmosphere! The Thai red curry dish was a new feature on the menu so I tried it with chicken - loved the curry flavor! It was my first visit & was happy to be with folks who knew what to order! We shared Chang's Lettuce Wraps and Crispy Green Beans! Lots of gluten-free, vegan & spicy food options!

Karen Thomas

We were there to celebrate a dear friend's birthday. Gluten free menu puts this place at the top of our list. BTW.... my birthday friend was given a free dessert to celebrate her birthday. Thank you P.F. Chang's for doing that.

Sarah Eppard

Great place to eat if you have food allergies. They have one person handle your food and will make you a wonderful meal that you will love. This is more expensive then most restaurants, but food is worth it. Portions are large enough for 2 meals or to share. Also, you can make reservations anytime.

Brandy Everly

I love this restaurant! This was my first time, everything was delicious, wait staff were superb! We had a great time!!!

Kim Hardman

Great food,service, and environment. One of my favorite places to eat.

Kathy Gee

The restaurant has really gone down hill, it used to be our celebration place but now it is dirty, overpriced, and loud (multiple tables with kids playing videos at full volume). I ordered my favorite tea, white tangerine, only to be told they were "moving away" from teas and the only hot tea they had was green. Very sad, this used to be may favorite restaurant.

Sheila moreno

I'm here with my daughter having dinner. We were handed appetizer plates. Both sets were dirty. First set had a thick brown crust on the bottom of one and smears of brown crust on the other. The second set feel rough and has orange specks in them.

Jonathan Shramek

Great food! Good service! The price was a little high but the food quality was good so I'm definitely not complaining.

Liz Maddineni

I had the lettuce teriyaki and chicken wraps here, so good. Their lettuce is always so soft and easy to roll. I have to ask what kind they use next time. This is a wonderful location, beautiful inside.

Kaleigh L

Great food! Friendly waiters with lots of personality.

Michael VS

Didn't get our full order at pickup, but the food is outstanding!

Alyce R Nall

Average PF Chang's food but this time we were seated with no wait but it was an insanely long time before someone took our order and then another crazy looking time to get the food.

Thor Schrock

Good food and service. Take out curbside option is very handy!

Heather Hyatt

Server was prompt and friendly, food good (though high for what you get compared with other Chinese restaurants). Both water glass and plate were dirty and had to be replaced.

s s

Good food and service!!! Wish they has more than one location in the area.

Heather Ward

Great service a little slow start but the food was phenomenal.

Kevin McCash

Very accommodating of us for one of our party's allergy needs and weren't phased by our questions. Made for a very enjoyable experience.

laura flores

My boyfriend and I absolute favorite place to eat. Every waiter or waitress we get go above and beyond for us. We love the honey chicken, Mongolian beef or the wok fired filet, fried rice and the banana spring rolls

Reyes Reyes

Becoming my favorite place for happy hour. Love the appetizer choices and drink specials.

Jeannie Pickrel

Always very good food and excellent service. My Mother had passed a few days earlier and this was a nice diversion.

Brad Bair

One star is really pushing it. Dirtiest restaurant I've ever been in....

Scott Sutter

So good!

Caleb Dudley

Always have great service. Food is excellent. Try the chicken lettuce wraps!

Sean Abel

Fast friendly service, quality food at a good price.

Jenni Chapman

Great adult menu. Just wish they had a better kids menu.

Christine Oberlin

Our waiter Brendan did a fabulous job taking care of us tonight! Food was just great, too

Omen Stone

The atmosphere was amazing, the customer service was stellar, and the food was rockin'! B-)

Hunter2129

Average really long wait honey chicken was good, but high calorie.

Renee Stegall

The food was soooooo tasty

Kathleen Shonkwiler

Awesome food and great service.

michael thompson

Man I have given Chang my last nickel, I do not care for the food there regardless

ortrilla johnson

I loved the food and service

Sarah Wright

We went in for our anniversary dinner last night 12-1-18 and we arrived around 6:15 and gave our name for 2 people. The hostess’s indicated in would be between 25-30 minute wait and suggested we eat at the bar I said we can wait but will go to bar for an appetizer and we still wanted a table. 35 minutes go by and we are still waiting so we ask what the time will be when the table is ready and the hostess says we do not know now people aren’t leaving they are staying longer than 2 hours. So we wait another 30 min and then over hear the hostess tell another guest that just arrived it will only be 15 minutes. We go up and say we have been waiting over an hour and they finally sit us. We waited another 10 minutes before anyone came over and greeted us or took our drink order. We ordered and a different person brought us the wrong food and didn’t even bring us half of it and the guy said I’ll see what I can do. The waitress said it wasn’t her fault since the white rice wasn’t made and asked if we still wanted the white rice and fried rice and we said we did and she said well it’s going to be another 15 minute wait on it. We waited. Why no one told us this when they brought us our food we have no idea. They said nothing we had to mention it. We had to waive our waitress down several times because not one server asked us everything ok? How is everything? Or do you need anything else? They just put the stuff down and walk away. I realize it’s busy but be more realistic with customers on wait time Etc. what a horrible experience for my anniversary. I will never go back unless it’s take out.

Julie Krieg

Our waitress is a longtime employee and she was superb! Dinner was relaxing on the patio

DAVID SHORT

Our waitress was Horrible, I've never had such bad and slow service anywhere like we had a PF Chang's Saturday night, The food and atmosphere was decent I had to order two

Cindy Andreessen

Our server Daniel was top notch! Food was excellent. Would definitely recommend the lettuce wrap appetizer! Good mixed drinks!

Liliana Frederic

Mediocre food, highly overpriced and small portions.

Krista Kielty

My favorite restaurant - they have the best lettuce wraps and spicy chicken!!

Paul H.

It's fine. You'll pay a bit more for good service and a great atmosphere, but the food is just okay.

Josh E.

This place was pretty good but still overhyped. I'd go here again but not as a first option.

Celina Beatty

Delicious food and nice atmosphere!! Kent did a wonderful job!! Our drinks were never empty, he made zero mistakes (we had a few different requests), and went out of his way to accommodate our picky toddler. The California roll sushi with seared Ahi tuna (I don't remember the name of it on the menu) was delicious, and P.F. Chang's has, by far, the best hot and sour soup I've ever had!! Thanks Kent for a great job!! We've been to various locations in multiple states. This was definitely our best experience. We will be back!!

Nakoa Gnosis

Pretty good always when I go, they messed up changing menu items, why take away great food I have no clue. Nice cute waitresses too

Chris Totusek

No complaints about the food it was great, the service was very slow it took a long time for our food to be brought out.

Connie Haver

Although our drinks were late as was our appetizer, everything came at the same time, the the food was amazing as always!

Chris Mattson

Our server Marissa was great. She was friendly and attentive. Services was 5 star. Food is mediocre at best. Prices are incredibly high for what you get. Food was 2 stars.

Chelsea Rowe

As always excellent food excellent drinks and excellent service I have yet to have a bad experience at P.F. Chang's. By far one of my favorite places in the area!

Jayda Harris

P.F. Chang's is a great place to go. I say that everyone should at least try something from their once in their life time. I expecially recommend the chicken lettuce wraps. They are awesome and delicious. There is also other great thing their too! Also if you have a peanut allergy than you are ok because most of their thing are actually not made form peanuts, which is very good for our family because my baby brother has a peanut allergy. When we told our waitress that he had that she was very caution about it and even gave us a list of all the non-peanut meals. That was very helpful and nice of her to do that for our family. I recommend this restaurant to any of you people who love great service, tasteful food, and great drink too!! I rate this 100 stars out of 5! This is a lovely place. Now after reading this you should want to have this wonderful food and drinks in your mouth!!

Michelle Watts

I ordered through Doordash. Want pickled chicken? Order the sweet and sour chicken. It tasted like vinegar. It was the most unpleasant 'chinese' food I've ever eaten. New cook? New recipe? I just know I got a little serving, complete with 8 pieces of chicken with vinegar sauce. What a dismal experience.

John Steven

Foods always cold. Meats are undercooked. Staff is nice.

Tyler Durden

Took the wife here for a late lunch on her birthday. Since we have been to China this is a close second. No MSG or Gluten in the foods. For $55 excluding tip we purchased the changs for 2 and a side of chicken lemongrass dumplings. The choices we had were Mahi Mahi, Kung Pao Chicken, and a chicken lettuce wrap. Then the dessert. We were very surprised at the great quality of food and service. Definitely will eat there again! Thanks for reading.

Sue M

Very good food. Prices are high.

Rebecca Remer

Food was good. I had Mongolian beef i would have liked more sauce it was a little dry. Also thought it was a little pricey for what i got but over all good food

Larry Bergan

Love this place

Michelle Carson-Knott

Service was less than desirable. Food was good...although would've been better had the server followed through by having food prepared as ordered.

Chris Swigart

Lettuce wraps are out ho to favorite and they didn't disappoint! Tempura cauliflower and fried green beans and we were full! Bar staff was great.

Ali Kunkle

I've been here a handful of times. Some things are good, nothing amazing. The staff and the restaurant decor are GREAT, but don't see myself returning. My husband doesn't like it a d last time I ordered a salad, it tasted like they sprayed it with Pinesol. Disgusting. Don't know what it was, but I couldn't finish it.

Misty Nelson

Great place to enjoy dinner. We are never rushed here and the food is always wonderful. Thank you.

Terri Horn

It's a great place for lunch or dinner. It's a great place for handicapped accessibility I went in a wheelchair.

Nadine Hoffman

Just an FYI, you may sit next to or around dirty seats if eating a late lunch early dinner and if you point it out you will find out if they have no wine glasses on the table it is a hint the table is not ready for guests. Before my waitress mentioned this hint to me when I wanted to be nice and point out the dirty seats in my view I witnessed a person of the management staff trying to sit a family with 2 young kids here. Everyone needs to be on the same page as dirty seats were present and in view for my 1 + hours for an early dinner. Like the hint but dirty seats that long is not acceptable. Waitress and food outstanding. Outs

Kesha Drew

I would not be putting any stars if i could. The soy sauce had live maggots in it and my friend drenched her food in it and ate some before she saw them. Very nasty

Lynx Armstrong

Delicious as always.

Thomas Vobornik

I was there to pick up a carryout order. Every single staff member was very friendly. The food I am unsure about, but I am assuming it was good. My bottomless pit (my 15 year old child) devoured all in what seemed like a single gulp. Nice job guys!!

Monica De La Vega

P.F Chang's has my business. Good amount of food. Can be pricey but well worth it. The sesame chicken is my favorite. Always a great variety of drinks (alcoholic and not) on the menu. Ordered today and food was beyond delicious. Anything I needed the manager went above and beyond all expectations. I love this chain since day one. I have been a loyal customer and they have always been a loyal company.

Andrew Arthur

After waiting over an hour for the entree, ended up getting food poisoning from the very under cooked chicken. Worst Sweet Sour chicken I've ever had. Thank you for the late night ER visit...

Jackie Petrak

Yum!

Josh Whiteman

Everything was great!

JP MozMan

Great food, great service and nice ambience!!

amy engel

Food is good...takeout is slow

Rich Habernigg

Food was really disgusting, will never go back. Was my first experience and hated it and will keep as many people away from there as possible.

taco rita

I never see any food specials. Nor do I see or hear of a new menu. Lets face it, people like to see change to the menu when it comes to great restaurants. Why not show off the skill by presenting new great foods once in awhile? The food is good but for the high end price consider a menu change or a dinner special once in awhile.

Pamela Lux

Lettuce wraps were amazing as usual. The drinks were good as well. We were up at the bar so we were able to order right away. Got our lettuce right away. The cream cheese wontons were barely filled however. I like a lot of filling in mine.... especially for that price. Also the noodles were dry and lacked sauce. Finally when we were finished, it took a long time to get our bill and then settle up.

Wave Marcsisak

Wish they were in Lincoln. Love the food

Zach Borst

royal china in plesant hill offers chinese fondue which u can only get in china lol

debbiewade1

I love PF Chang's

Shelly Smith

We've ordered food from here many times. We usually do not have a problem but the poor customer service tonight was very unfortunate. After waiting in line for 20 minutes to pick up a to-go order, we were told that they never got our order at all (although we had just heard him check for our order items specifically in the back amidst the noise in the kitchen). Disorganized and disappointing.

Mark Hoffman

Went for dinner on a whim last night and was not disappointed. Everything from start to finish was phenomenal. Our waitress, Apryl, was so attentive and helpful. First time there and we will definitely be back. Even spoke to the manager, James, and he was polite even asking what we had for dinner. We had the spring rolls, the lettuce wraps, shrimp with lobster sauce, walnut shrimp, and some sort of banana dessert. Prices are a little high but overall it was totally worth it!

Ed Leahy

Attentive staff who go above and beyond to welcome guests. The French Onion is a heartwarming favorite and great specials for lunch.

Denise porter

Food tasted odd

kevin wise

Surf and turf was great dish and plenty of quantity.

Anthony Liggett

Made reservations online for my girl friends and my 2nd year Anniversary. Upon arrival we were seated immediately, this was my first time to P.F. Chang’s, the atmosphere was very welcoming. What really made the night was the great service from our waiter and the absolutely fantastic food. Drinks, appetizers, and our entrees came out in a timely manner. The staff also made a kind jester to us on account if it being our Anniversary. Definitely deserving of the 5 stars.

Sharon Schaffer

Always amazing food; great atmosphere. A little pricey but our server discounted my (birthday) son's sushi roll. REALLY nice surprise!

Alicia Fraley

Server excellent. Appetizers excellent. Mixed drinks were good. Food took super long time, it was cold, soaking in oil and tasted charred.( Sesame chicken). The mongolian beef dish was also cold. For the amount we spent, we were very disappointed. 5 adult entrees, 2 appetizers and mixed drinks.

Steve Maxson

In the mood for over priced, mediocre Chinese food? Then you will love PF Chang's! You can find better food at reasonable places at a number of other locations. The only reason to come here is for the atmosphere and it's proximity to the Jordan Creek Mall and movie theater. That said, I would suggest Bravo next door or even Cheesecake Factory for a good date night. Both of which match the atmosphere but offer superior food.

Rob Firkins

I have never liked this place, but my wife keeps insisting that I give it "one more chance". The host sits at the front on her phone, servers rarely come by, food is bland or just tastes bad, and it's overpriced.

Cynthia Steltmann

Great bartender....

Michael Rowland

Great food and service plus willing to accommodate food allergies!

Jackie Hughed

Awesome food and service

Patrick Flaherty

Place was clean and airy. Service was a little slow. My wife's order was very different from what we had received at other pf chang's. Had to return it.

Sam Oberender

Not sure what the hype is about this place. The service is mediocre at best, the portion (for price) is mediocre at best, and for what I got taste-wise was mediocre at best. It's supposed to be a pretty nice place, count on spending about $15 a person.

Megan L. Roth

Great service considering it was NYE. They kept everything rolling smoothly.

Jared Pinkham

Honey chicken with a side of the sauce from the kong pow chicken is amazing, try it.

Nicole Stiles

I ordered the spicy tuna roll sushi plate as an appetizer, and when it came out I was rather shocked to see that the tuna is chopped, like what you would find in canned tuna. The flavor wasn't bad, but I feel a place as pricey and 'high profile' as P.F. Chang's should have a clue and know that sushi is made with whole, raw, high grade tuna. When asked, the server told me that the tuna "kinda comes like that, so we just chop it up." This makes me question the quality of the tuna they're choosing to purchase.

Tricia Thompson

Awesome food!

Scott Hartman

Good food. Pricey though.

David Davis

Gail Schachtschabel

Service was excellent. Food was lukewarm at best. Brown rice was dry, kind of lumpy too, and not hot either. Plates were cold therefore food cooled off very quickly. Portions are a bit skimpy for price point, can't really share much. (Thought we would get soup, salad, or fortune cookie). Didn't voice my concerns to waiter cause in bit of hurry and thought about the dining experience later. Haven't eaten there in quite sometime but felt it wasn't as good as I remember. Food did taste good and flavorful. Only giving 3 stars, not 5.

Jason Mrachina

Love the lettuce wraps. Great place during the summer - eat outside!

RocciYamilet Sanchez

(Translated by Google) Fast service (Original) Servicio Rápido

Alicia Andrews

Great large gluten free options. Be sure you able to spend a pretty penny but PF Chang's is worth it.

John Pina

Of all places there appetizer dry rub ribs are off the chain with a ice cold beer nothing better try it for yourself and tell me I'm lying.

Ottis Bunning

First time there. Always wondered what the big deal was about this place. It was nice! Very clean, well decorated & presentation from start to finish was great. Food options were good but everything on their menu was different than what you would normally order somewhere else. Their general chicken & orange were named something completely different so it was a little confusing. I could see how a new customer may have hesitations about eating there when they don't know what things are. My meal was excellent, good-sized lunch portions & the price was very good as well.

Kyle B.

A good PF Changs. Friendly staff and good food!

Business Hours of P.F. Chang's in Iowa

SUNDAY
11AM–10PM
MONDAY
11AM–10PM
TUESDAY
11AM–10PM
WEDNESDAY
11AM–10PM
THURSDAY
11AM–10PM
FRIDAY
11AM–11PM
SATURDAY
11AM–11PM

PHONE & WEBPAGE

P.F. Chang's en Iowa
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