We offer you all the reviews of people who purchased the services and products of Big City Grill & Lemonade (Restaurant) in the area close to the state of Indiana.
As of day this firm gets a score of 4.4 over 5 and that rating is based on 231 reviews.
As you can read, its rating is very good, and it's based on a very high number of reviews, so we can conclude that the valuation is very faithful. If there are many people who bothered to rate when they've done well with the business, it works.
As you know, we don't usually bother to set scores when these are correct and we usually do it only if we have had a problem or incidence...
This Restaurant is classified in the category of Restaurant.
Good food
If youre looking for a good Philly Cheese Steak, Wings, Gyro look no further. I always look forward to eating here. They have some of the best food around. I cant get enough. The lemonade shake-ups are delicious.
Prices high as hell
Great customer service and no wait
Delicious. We visited Big City Grill & Lemonade before the Butler basketball game this Saturday. Food was great and service was quick. I had the gyro with fries. It was great and the fries were nice and hot. My wife enjoyed the catfish and my teen sons both were impressed with the hamburger and the cheese steak. We dined in although seating is limited. I think most people do delivery or carryout.
Best coleslaw I've ever had, coming from Wisconsin land of the Friday night fish fry, best I've ever had. Everything was super good, Philly, tacos, and that "chess pie" so good.
Great food
I love this place!! One of the best restaurants in the Indy area but especially in the Mapleton-Falls Creek neighborhood where there really aren't very many options!! Very reasonable prices, large portions, and the food is absolutely delicious!! My favorites are the Philly Cheesesteak and the Gyro but honestly everything is good here!l Their lemonade is hands down the best I've ever had, anywhere!! They can add in flavors for you too, I recommend the strawberry lemonade. Even their deserts are good! I don't think they're made at the restaurant but they're really good pieces of cake, cheesecake, and banana pudding in Mason jars. I come here at least 1 a month if not more because it really is that good!
Food is Bomb!! I was hesitant to try some Chicago food from here because other places just can't seem to get it right....Man! They food is delicious as hell!! I've had the Gyro, The Italian beef, Nachos, Pizza puff... I'm a repeat offender, I must admit. I almost always get the Italian Beef...dipped, white cheese and peppers. Ask for him to season the fries and add mild sauce! Omfg! To die for! Lemonade...A BOMB! Nice staff too. Probably one of the best street food restaurants I've had in years, outside Chicago.
I ordered off of the grub hub App. The food was on time and delicious. However the driver told me I needed to pay in cash. It didn't make sense because I entered my card information during the order. I had to step away from my desk to get the food so I couldn't see if my card had been charged so I just took the man at his word. I have him $30 to cover meal and tip. I got back to my desk to see I was charged on my card as well. I called the restaurant and the person who answered knew the driver was not to take cash. He sent the driver back to refund my money quickly. When the driver came back he tried to play a change scam with me. I had been up and at work from 3am and didn't sleep well last night. I took back most of my money but know he got way more of a tip than he deserved. Probably not the restaurants fault but just a fair warning to watch out.
Horrible customer service. Some sassy chick named Cierra got an attitude on the phone when we called back to notify them we were missing food in our order. She yelled and hung up on me. What happened to the customer is always right? We paid for food that we did not receive. And the delivery guy was gone before we realized it. The food was mediocre at best. I work in a busy office building and we all agree we will not be back.
I have been going there for years. I moved out of the neighborhood and I still travel out of my way for there Philly. Love them
From the very 1st time I walked into the resturaunt I felt like family. The owner makes you feel at home. Food is always delicious and prepared fast and as requested. Love this place.
This place is BOMB! Good service.. AMAZING Philly cheesesteak.. and a fire lemon shake-up to top it off!!
This is were you need to go when you want good food
food is good and service is good
I've tried a number of their burgers and sandwiches; nothing that I wouldn't recommend. The lemonade is fantastic. I wish it was a bit cheaper, but I'm usually willing to pay a bit more for it.
Great food, and great service. The lemonade is amazing!
The Lemonade is the best I have ever had!
This place has incredible food, terrific service and the owner is a great guy. I've been eating there several times a week since moving to the neighborhood. A real local gem.
A fluke find when leaving the children's museum. Excellent Philly & pineapple lemonade!
Great food, decently priced. Quick service and lemonade was fantastic.
Today, a few coworkers and I decided to order from Big City as we have done several times. First thing the young lady on the phone told us an incorrect total amount. Once the food came it was corrected. Second thing she put in the system the wrong order. When the food came and we noticed it was incorrect, we immediately contacted the establishment. The same young lady answered and we advised her one of our orders was incorrect. She tried to unsuccessfully state that the order was given to her that way. Once we jogged her memory on what she said she stated she would have to contact the owner to see what he wanted to do since it wasn't her fault. She then contacted us back and stated we could switch the order out but that it couldn't be delivered. The way the young lady handled herself over the phone was beyond rude and distasteful. She really needs a class in customer service. Due to the unprofessional manner of the cashier our company will not be ordering again.
Great place to eat indyjars boom
Nice food for the local people that live around there
Big City is by far one of my favorite eating spots! The menu is tasty and the customer service is first class. Big City, you are the best!
PLEASE check your food prior to leaving. Ordered 20 wings got 17 drums and only 3 flats. When I called to ask why I only got 3 flats and can I return the order for 7 more flats I was told "we can't control what part of chicken we get" you need to call the manager tomorrow. Moreover, the buffalo chicken was NOT good!!! Never never ever will I return and will ensure I tell everyone I know not to eat at this place!!!
THEY ALWAYS TREAT ME RIGHT N FOOD IS ALWAYS ON POINT...I EAT HERE REGULARLY...
Serving sizes are fair for the price. The gyros are amazing but the steak tacos could use a little more flavor. Still decent though. Nice place.
The catfish and garden salad was perfect. The red velvet cake was a bit dry and their lemonade is always delicious
Love this place.
The food is great but the rude man on the phone will cut there business. I was placing and order for deliver. I have no way to get there. He says yea you can place an order and come get because it's going to take 90 minutes. I said that's fine his reply was no place order and pick it up I said 90 minutes so pick it up. This second time being a smart@$$ won't be going back. It says up to 90 minutes for delivery
We love ordering from here! We haven't had anything that we didn't enjoy. Recently it was suggested that I try the Chicken Philly and I was a little hesitant after having a bad experience at a different restaurant. I have to say I was very pleased! Greatly appreciate the customer service, delivery and quality of food!
The owners are very nice and very good with their customers! We eat there frequently!
Delicious food and the owner is a great dude. Get the philly trust me
The fries were over done! (So close to being burned I almost couldn't stand to look wit'em.) I ordered the Italian Beef and it was obvious that whoever fixed this sandwich didn't care what it looked like...and the taste was subpar.... Sorta disappointed until I tasted the watermelon lemonade! The Best thing I ordered$
The best place for Chicago style food. The Philly Buster is thee bomb!! Frozen flavored lemonade..The owners are awesome. The staff always friendly. I highly recommend Big City Grill!!
The food was delicious! I ordered the Philly Buster combo with cheese fries. It was very reasonably priced for the amount of food I got. The service was great they were very helpful and prompt. I will definitely be going back.
Food is always FRESH and made correctly friendly staff
Honestly I was not expecting too much but I will admit when I'm wrong. The food was great and the owner seems like a really good guy. We had the Italian beef and gyro, will be back to try many more things.
Love the grill cook❤
Fast, easy...
I’ve never had a bad experience here the owner and employees are some of the friendliest ppl you’ll ever meet everything on the menu is GREAT I’ve had all of the lemonades and most of the desserts I recommend this plus with 100 Stars
Good food, good people. The owner is a great guy. A benefit to the community.
The food is always fresh(seriously no joke). They have good desserts and lemonades plus food. Simple but delicious. Even the small things are good because it fills you up and all you need is just a drink and finish with a satisfied belly. They also have great service.
An OK place to eat. We live closer to a Jordan's though and would much rather go there as opposed to here but it's a nice change coming here.
We are a school for children on the Autism Spectrum and every week on Tuesdays we order out for some of our students. Big City Grill is on our list at least once a month. Unfortunately they have been taken off of our list as of today. Today was one of our worse experiences when ordering for our students. We received a wrong order, fish instead of chicken. When I called back to let them know my concern the lady on the phone immediately transferred me to a manger who told me that he would have his driver come pick up the fish and refund me for the fish. When I asked if I could get the correct order he said they did not have any chicken left. I explained to him my situation as that student has to eat lunch. He said that was tough and hung up the phone. We now have to drive to go pick up a lunch for this one student. This is the worse service that I have ever had!
Serve old food and very rude manager
You guys lie your supposed to be open on Sundays and I was here at 3pm and you was closed. It made me very disappointed
4 wings fried hard and mild sauce on the fries.
One of my favorite places to get food I been coming here for yrs and never had a bad meal for real most people don't like the high prices
Always great food, very clean and pleasant atmosphere!
I love this place the people are friendly And the food is delicious
Great food as always
The employees were extremely pleasant and carried on good friendly conversation. Main point go get one of thier flavored lemonade's, I recommend the pineapple. . . A-mazing!!!
Love the owner and Love their food! The Catfish dinner and Chicken Nachos are the best! Highly Recommend!
The food is great. It's a great place to grab a lunch sandwich, lemonade, and dessert. The staff is friendly
I like the chicken gyro with fries and a green apple lemonade. Friendly owners
I love their bbq wings
Yasss!! The spicy wings are great. Can't ever go to indy and not order them.
Family run take-out, delivery, lunch and dinner place operated by two brothers from NYC . I got hooked on the Philly cheesesteak with fries so haven't tried anything else...for 5 years. Personal, personable service.
Best gyros
Good eats!
We loved the food here... after a long day at the children's museum, we were ready for a good meal... this did not disappoint! Highly recommend the Philly cheese steak and a strawberry lemonade!
Kd here and the place is great. Great attention to detail. Homely service And the owner is a super guy..... prime rib no bun
I really did enjoy the food. I told my daughter as well as her friends if they needed to go.
Great service. Love the food.
A great little find on our trip to the Children's Museum of Indianapolis. I enjoyed the 1/4 cheeseburger with fries and a strawberry lemonade. My husband had the Italian beef and enjoyed it. My picky 9 year said the hotdog and lemonade was unexpectedly good! Don't miss out on good food and a friendly staff!
I got a late lunch at Bic City today. Granted, it wasn’t crowded but service was exceptionally fast. As usual, the food was FANTASTIC! I paid a LITTLE more than I would have at the local “un-named” fast food joints, but the food was ENORMOUSLY better. The service was personal, courteous and friendly. You don’t find that a block away at Illinois and 38th. It took me at least 15 minutes to get home and eat. The food was still very HOT. You can’t say that a minute from the drive through at those fast food joints. Congratulations to Big City! Keep up the good work (service with a smile)!
Pretty good wings, Italian beef, Philly, and famous slushies I only had one problem they burnt my fries and the store owner saved my number so the next time I called I would get a free large fry
Great!
Large variety of items - wings, burgers, fish, sausages, sandwiches, and desserts. Combos come with different flavored "slushies". Everything is good here
BEEN ORDERING HERE FOR A COUPLE OF MONTHS AND I HAVE TO SAY COMING FROM CHICAGO THESE ARE THE BEST WINGS I'VE EVER ATE DEFINITELY A PERMANENT CUSTOMER!!! GREAT FOOD AND THE OWNER IS AWESOME!!! A MUST TRY IF YOU ARE IN THE INDIANAPOLIS AREA :)
Had the gyro dinner...that was great! Also got my hands on the nachos, catfish nuggets, and the Philly-Buster..all of which i can vouch for. Great food. Decent prices. Good portioning.
The food is great. The customer service is terrible. With a restaurant I think you should stand behind the customers that frequent the establishment. We order from here 2-3 a month. The delivery guy was a good guy.
Ordered the other day online and service was good... driver arrived quicker then the expected time! Keep up the good work!
Good food and good prices
I love this place great food great service love the philly cheese steaks the Lemonade's are the bomb
Food was very good
Food is hot, delicious & you get your monies worth.
First time eating here today. Great food and even better service. Thank you.
Fantastic food and service. The only place in Indy that I don't mind paying the extra 2% tax. You definitely get your moneys worth!
best
Went here because of the reviews and did not disappoint, owner was super friendly and awesome too! 10 out 10 would recommend!
Their food is definitely amazing. They lied when they said they deliver. Their order online process is a joke. It just sent a regular email to the owner. I ordered a catfish dinner last night around 9:45 and my food never showed up at my house. The prices are great the food is worth it
Great food great people
Chicken wings are wonderful. Not the wings on steroid. Wide variety of your food favorites - everything is good!!!! I highly recommend. Owner and staff are great people too!!! I highly recommend.
Had a really wonderful spicy fried chicken sandwhich and the lemonade is delightful
Gud food. Gud service. I go thr all the time. I'd recommend it
Love the sandwiches and the staff are vary nice
Always have the best music playing REAL MUSIC, good food, great service, Steve an his brother those guys are the greatest... cooks on point, delivery on point, a great place to come to...
Food is awesome, people are awesome! A must stop for great made to order, fresh food
Being from out of town, I was a little nervous about ordering from here but I'm so glad I did! They have a lot on their menu that sounds delicious, but you have to have their wings!!! Traditional or boneless; they're super saucey and meaty. Deffinetley a must have in Indy, plus they deliver!
I.m always treated like family and so will you
Fit Sheriff hot dogs and Philly cheesesteaks pretty much anything you can think of that's made on a grill.
These guys really hustle to get the orders out. The burger was thin and overcooked so it was a bit hard. The fries, large and crinkle cut, were cooked in a weird oil and looked bad. They tasted just OK. The lemonade was out of this world great! I would talk to her again if I was really hungry and didn’t have a lot of time.
First visit and I plan on coming back again. I don't live with the city but this is a great place to eat if you're in town for the day. Fantastic service!
Love the food and people. This is a treat since we moved
A must go. Food is great and fresh. Staff were very helpful and the owner insures you have a great meal. Italian beef was great and i am picky with my beef but this place passes the test. For sure ill go back
Being new to the neighborhood, I had to give this place a shot. I will definitely be back! I had the Cheesesteak sandwich combo with fries and a lemonade. It was very good and reasonably priced.
Big city great food
Great Food.
Good and fast. Great lunch spot
The food was good. But a quarter pounder was the same size as my grand daughters cheese burger.
Nice to shop there
Food isAMAZING. And quick and friendly service. Love going here. Not in a great area and parking is difficult. TV is a little too loud.
There food is great and the services is always awesome
Extremely rude and unfriendly and you might as well say racist, and don't try to call and have a question about the product if you're going to order delivery because they will just rudely hang up on you. I will never support this establishment again