Reviews of Romano's Macaroni Grill (Restaurant)

M Liu

Great service! Really good food! Melanie was an amazing server, we will be back and I might have to start with the chocolate gelato next time...

Kathy Bayne

Food and service is constantly good. While the menu is unchanging there are enough choices to make a meal here different each visit or enjoy a special favorite Good for families or perfect date night.

Lisa Ogburn

Very good. Great service

Mari R Villa

I always order the create your own pasta! Can't go wrong!

Alana Amunrud-Sharp

The food was tasty and the service was cheerful and friendly. They were out of one thing that we wanted, and they seemed to be having a rough night - maybe short staffed? -but they compensated well.

Chris Betche

A more expensive, pretentious version of Olive Garden. Decent food, small portions, good staff.

Paul Tamashiro

Going there today. Make sure you ask for Chaae at the bar area. He the best there is. Very cordial and makes great conversation.

A Phipps

Went in as a walk in , place was over half empty. Told there was a three hour wait with over 6 tables empty. Very disappointed, was excited to try to the food. May give them another chance but, need to learn to delicate with their …

Bobby Janes

We waited over 20 min at our table...finally a manager came out and said our waiter was in the restroom. Gave us some appetizers in the house as we were going to leave. Then dude comes out and takes the food order and the food was about a 3 out of 10. They gave me a discount on the food which was nice but we would have preferred good service and decent food.

Carol C

Food was good, but the atmosphere was undesirable. The carpet and high chair area smelt bad. Needs a good deep cleaning! The server was mediocre, the lady who brought our appetizers and meals gave us better service. And the first impression upon receiving the menu, I didn't want to touch it, it was filthy! Don't think I'll be going back, unless they clean up the place.

Kelly Delano

Great dinner, Austin our server was the best part of the meal.

Lis Daniel

Ruined evening. Went for a celebration but the food and service was terrible. Our meals got to us before our apitizers and my husband's meal was forgotten. The taste of the food was horrible, we literally couldn't wait to leave and go put something else in our mouths to get that nasty taste off our tongues. Will never go back, management is to blame according to the staff at this location. Worst place in town!!

Kevin Bornemann

Excellent service and atmosphere! We had the opportunity to try some of the New menu items, and really enjoyed everything. The Mocha Mud Pie and Carmela's Chicken were our favorites. The Ultimate Bellini was also really good, And had more alcohol in it than I expected which was awesome :-)

A P

Great service good food I would come back again

Sherwin N

This dinner was great as far as the food was concerned. The service was scattered at best. Our drinks came out sporadically and my Pino nior came out nearly after the appetizer was done. Then came the main entree...I'm accustomed to having ng the person who brings out your food to ask if you want crushed pepper with the salad or parmesan with the pasta. It was essentially just dropped off without them asking if there was anything else we needed before leaving us at the table. No one was rude but did feel like everyone was rushing away from us. It was full and satisfied with the flavors of the food. But the service...sis!

Troy Metzger

Ate here on a Tuesday evening. The place was slow and the service was excellent. I ordered the chicken parmesan, which was delicious, although a little over cooked on the edges. The pasta sauce was over spiced, and I found it to be not palatable. Otherwise it was a wonderful experience.

Reina you kyoung cho

Our server didn't want to come and go to the kitchen for our dishes. He waited until our whole dishes came out. Because of this, we could not eat HOT foods. And we waited for almost 1 hour. He tried to be kind to us, but we could feel his ignorance. I don't recommend this place.

Stephen Orr

Who comes to Hawaii and visits a chain restaurant over exploring local cuisine? Someone here on business and exhausted from the day. I had obviously visited this chain before, had always enjoyed my meal, and was in the mood for pasta. What I didn't expect was phenomenal service and fantastic food. I highly recommend this location. Very impressed.

Carol Robinson

Party of 7. Food was great. Waiter needed help. As in a busser. Otherwise a good time.

Preston Wong

A little expensive but to be expected for Ala Moana. Our server was really nice. And the food was very good too.

Loren Thomas

Excellent service, ambience very nice, great food. Love how it's more subdued than loud boisterous restaurants

RokZ Tanaka

It's in a convenient location! Being at Ala Moana and lots of parking, so glad that my boss made this his second office..lol Food is great, staff is friendly and patient with such a big group. They also have a private room that can seat about 10.

Tobias Reed

Went here for my birthday dinner with my wife very nice place the food was excellent

Julie Robinson

I hadn’t been to the macaroni grill in a long time. I suggested some friends and I meet there for dinner since I wanted Italian. It has really gone down since I was last there. I won’t be back, but I doubt it will survive much longer anyway. It was odd that there were not many other customers there but didn’t think too much of it since it was a Tuesday. Server was over quickly and poured the olive oil. The bread was never brought to the table, so after about 10 minutes, I asked if we could have some and we were told it should be ready shortly. I wanted lasagna but when I saw it was $17, I opted for pizza. About 30 min after orders were placed we started to think it was taking a while to get food, especially since it was so empty. Server comes to tell us it’s taking extra time because they don’t use gas grills for the pizzas and it takes a while to make the fire for them. 3 orders come out (2 pizzas and a salad) and we are told the pasta will be out soon. We were thinking she just needed to walk over and pick it up. No, it was definitely not ready. Call server over and she starts to explain that there are two kitchens, and... my friend cuts her off. The excuse for the wait was the pizzas, so pasta should be ready. Manager comes over with the pasta dish, apologizes and puts the dish down. My friend sees and shows the manager a hair in the dish. Manager says something like ‘are you serious’ and walks off with dish. Never comes back or says anything else. Friend tells server she doesn’t want her meal anymore. So, they comp her glass of wine and give others 20% off after some complaining. Our server was trying but didn’t have much to work with. Pizza was ok, not great. Other friends salad had wilted lettuce. Really disappointed in this place now. Sorry I suggested it.

Laurie Galovic

Love the Tuscan New York Strip on Happy Hour it's such great deal !

J&J ledo

So, it's February of 2019 and I've been coming here for over a decade. This place is exactly the same, except the music has changed and the menu has been revised. What is different, is the care that our server took, tonight, to make it a special experience. His name is Austin. He shines! Sometimes, you can actually find a diamond in the rough. Thanks Austin, for being fantastic and making our evening wonderful! First time, in over a decade, I've been amazed at how wonderful an experience can be at Macaroni's.

Rechung Fujihira

Best freshest poke. Period

Stephanie Barclay

Food was good but it did not seem like there were enough servers for the tables so it looked pretty empty but had to wait for seat.

suzanne dashzeveg

Delicious food...pricey, but excellent quality

tangi logue

The closest macaroni grill to us is an hour and 15 minute drive, so it’s special to get to go. My husband first took me to this same location about 24 years ago. My go to meal is the chicken scallopini, and it’s always been delicious. Today’s meal was edible but not what I have come to expect. The sauce is usually on the bottom of the pasta and over the chicken cutlets with capers. Today the sauce was all mixed in the pasta (and it wasn’t light, more heavy like Alfredo). There were no mushrooms, 2 artichoke leaves and the prosciutto was tiny like bacon bits. To me, why this has always been so good, is that you have all the flavors with this light lemony butter sauce. For $17.50 it was disappointing. If i ever go again, i probably won’t get my favorite meal. :(

Tammy Eubank

Definitely not a place to go for a quick meal or an inexpensive one. The menu was filled with high-end Italian food, with a price to match. The interior decor was very nice. I felt under-dressed, but this was my first time here so I didn't know what to expect. The staff were very nice, and knowledgeable about the foods and wines. It's definitely not a place I will go to frequently, as the prices were very high, but it is definitely a nice place to go for a special occasion.

Rebecca M Rodriguez

Beware... place had good ratings and we decided to try last weekend while shopping. Terrible! Firt impressions the place looks like it needs a deep cleaning.This was our 1st time (and last) at Macaroni Grill here or anywhere. I am not sure if at other MG establishments the server writes their name on the table, here they do. That should have been our first clue to walk out! We order appetizers and half of these came in less than 2 minutes, completely frozen. The rest, I had to ask the server if he remembered to place the order. These were brought in after the dinner was served stating "kitchen is moving faster than expected." Our complete food order came within 10 minutes of ordering and we ordered a lot, so we knew our food was definitely not fresh. We look at each other on the table, all thinking the same thing... this is odd! No one wanting to dig in. And so it was, when we attempted to put knife and fork into our plates we confirmed our suspicions. Food was so hard (especially the chicken parmesan) that we couldn't even cut it! The other plates were equally as bad. These were old items that they re-plated and served to us. We asked for the check and left without eating... no sense in sending it back. Our entire time in the restaurant from check-in to walk-out was 18 minutes, as you could tell there was no coming back from that. I did leave a tip to my server as I understand is not his/her fault the kitchen is so bad ... definitely will never be back.

I Love Colorado

Things started off a little shaky and there were a couple of other hiccups along the way, but the server and management worked hard to get things right. The crispy Brussels Sprouts with Balsamic Glaze and the Lemon Passion dessert were …

Patricia Troutman

Good food, could be better service especially for the price.

Adam Brewer

Great service!!!.... when she was present. With many, actually, most..... no....99% of the restaurant was empty, it almost felt like a private event just for our group! And our server was incredibly friendly! But where was she? Was Romano's so short staffed this afternoon that she was stretched impossibly thin, and unable to match her smile with an attentive and engaging experience? No... service was just.... slow.... I know we all understand island time, and that's totally cool.... but this was like, the island of islands' island time... bread, nope, although our server took the time to pour and prepare the olive oil and black pepper at our table, intended for the bread which failed to ever present itself. But what really matters, kind of

Carol Braga

All plates are delicious, we tried appetizer, salad and pasta, and all were delicious. Highly recommend and plan to return soon to try other plates.

David Ilaoa

Decent service, good food, pleasant atmosphere. Would go again, even if its a bit pricey.

Shannon Shannon

Changed their menu. Food was ok. Nothing great

Sanford Ching

Wonderful place to celebrate your anniversary!

May Lani

The food was alright might be better for others but what really made my experience was the waiter. Such an amazing work ethic and he had an amazing personality to top it off. And because of that, I'd go back again

Nicholas Alcorn

First off, wait is terrible! We waited around 45 minutes to be seated at 7:30 pm on a Saturday night; there were a plethora of open seats but no one was bussing tables. Tables sat dirty from the time we got there until we left, almost 2 hours later. Secondly, the service was some of the worst I've experienced. The management was a joke; they were walking around trying to look busy while employees stood around doing nothing. In addition, they served me a cracked glass. Not only a safety concern but it made a mess on the table. This place was not busy at all and yet the wait was atrocious. The food was pretty good to be fair, BUT not good enough to make up for the negative experience. I honestly can't believe I paid for that! EDIT: I forgot to mention in the original post the server never even brought us our starter bread! I worked in restaurants for over five years and I would never treat a guest so poorly and charge them for it.

Mitchell T

First time we have visited this place in 15 years. Delicious!! Loved the stuffed mushrooms! The pizza was wonderful as well as their pastas

Ami Chen

The service was great. The waiter was very friendly. The food were delish.

Stan Kruse

Great service. I can tell they train the servers very well. Food was very good. Definitely would recommend this restaurant.

Chris Stevens

Steak was nice, waiter was great it's pretty basic fare but done very well

Delia Kent

Had reservations for party of 6. Excellent waithelp - Jerry. Very on top of things. All ordered various items on menu, each dish served was flavorful and filling. I had the the grilled salmon with risotto. Yum. At end of luncheon, Jerry sang Happy Birthday in ITALIAN to one of our party. Thank you Romano's for a great luncheon.

Steven Uy

Dishes were fine, but nothing special

Joey Wigley

They ran out of pasta... it was empty and waited 45 minutes to be seated. It appeared to be understaffed. When the food finally came it was warmed up. We did not have silverware. But the wine was good. Will not be back. Sad

Gia Johnson

The ONLY reason I gave 4 stars instead of 5 is because my husband's shrimp was overcooked. Outside of that, the food was excellent and everything i'd expect for what i paid. Matthew was our server and he was wonderful. He had a BUNCH of tables, & he was still rockin' it. I counted 5 at the peak, including a six top. I was super impressed by his service. The food took a little while to come out, but it was visibly busy, so I don't hold it against the restaurant. I ordered the catch of the day and it was delicious. We will definitely be back!

Jimmy Hudson

enjoyed the chicken marsala and bruschetta along with the bar....

Brian Gackenbach

Service was horribly slow for a slow day... Not usually this bad, but the food was delicious regardless of the service.

TJ Wong

Great food and service!

Steven B

The food was very good. We had excellent service!

Kari Karshner

Restaurant was nearly empty. Could not get anyone to seat us. The poor man waiting on us was running all over the place. Other staff was standing around. Ordered salads and never got them. Our bill was 72.00 before tip! No salads and we drank water! Food wasn’t even that good. Don’t bother!

Christy Sundling

The staff were friendly and the food was amazing.

LuvHawaii 96762

Server forgot out appetizers and food was ok

Evonna Risinger

Food was good. Slow day..

Rose Sharp

Very nice chicken marsala was real good. Service could have been better.

Magnus De La Cruz

Absolutely disgusting. My meat balls were no better than Walmart already cooked meat something from the frozen food section. My wife eggplant parmesan was burnt and actually caused acute food poisoning. My children barely wanted to take more than 3 bites of their food. Service forgot to provide bread while we waited 50 minutes for our orders to be taken in a restaurant with a total of 5 patrons on a Saturday night. No wonder the place wasn't buzzing.

Ryan Sapp

We walk in at 7pm on Wednesday. They had a spattering of people seated in this cavernous building with no one waiting for a table. I thought we would be seated fairly easily, but nope, we waited and waited and waited. Thirty minutes went by and they said they are working on getting a table. Meanwhile, there were open tables all over the place, but yet if you look just a little deeper, a little over half the tables were dirty all over the restaurant. They explained they didn't have a person to bus the tables and there would be more of wait. I still held my tongue and hung in there, thinking maybe I was being too gruff. In this situation, you would figure it would be all hands on deck to get the place straightened up, but nope. The staff spent a ton of time standing around talking to what I would guess was an employee in on her off day with her children, instead of cleaning up. To top it off, we had to listen to those children running around yelling, getting yelled at and knocking over bottles while were were in this seemingly endless holding pattern. We were finally seated after what seemed like forever, which turned out to be about 45 minutes. Then after we finally sat down and took a look at the menu. I was hit with the realization that this place is basically a more expensive, bad customer service version of Olive Garden. Maybe they think because they have a niche thing with honor system wine carafes and writing on the table paper with crayons, that this is enough justification for overpaying for pasta based food. Not to oversimplify, but I will anyway, they are essentially boiling water and pouring cheap wine for the most part it is not that difficult. Totally my fault for going there in the first place just to get the $15 back promotion that American Express was running. I had not been in to this particular restaurant in years and it was fine back then, lesson learned. I should read the GOOGLE and YELP! reviews before going anywhere. I am shocked with all the bad reviews that corporate hasn't come down on them to pick it up or better yet, just close the place. This restaurant was really a bad joke. For the prices they are charging for food, they have a long way to go to make it worth the horrible customer service. Don’t bother with this place, the staff obviously doesn't care anymore.

Patricia C

Awesome service from Jensen! I never realized meatballs could be moist on the inside. Must be the ricotta that made the spicy meatballs so good. The Brussel sprouts were so crispy and delicious. Not bitter at all. Best of all was the rosemary bread with pesto dip. First time I really enjoyed pesto. Very nice lunch overall.

Arleen Piscusa

Service was wonderful. Ask for a server named Blake. He was great

Eugene espinda

Good food good service. Food came out quick.

Jim Topinka

Short wait, good size portions, price typicall for honolulu area.

Ronald E Iwamoto

Nice friendly service food not bad

Fernando Rico

First wife and I love the food at this place we always go on valentine's or special occasions like this time was her birthday I told the girl hosting so the waitress you know bring a small dessert or at least sing happy birthday but none of that happens waitress poor service on table at the end we were walking out another waiter just say happy birthday by the way! And laughed I just walk out really mad they ruined the occasion , the food good ..

Sally Clemens

Moderately priced, well prepared, large portions, good happy service, very convenient location at Ala Moana Mall, 4th floor. We will return!

Koonfai Young

Food was good . I got grill chicken salad. Wife got meat ball and pasta. But was very slow. For Sunday lunch . Only about 7 tables. 2 people at bar. They were sending workers home. 3 went home when we were there. Food was good. Waiter talk too much. But everything were good.

JimmyDLepping

The server was GREAT. (Trejan). The breakfast plates we ordered arrived like warm. We only received 1 egg for each order instead of two. The toast was COLD and burnt. The ladies room was NASTY. The chairs and table needed deep cleaning. Won't be going back. We were a party of 10. The cook was very rude and mouthy.

Nicole Yamashiro

Yummy food. Super great service! He even gave us great suggestions!

Ashlee Wheeler

This place has great classic and homestyle meals. I'm not a fanatic for Italian food but my husband is and swears a need to go back to try a few more things.

Peyton Randulf

A nice place to eat at a fair price. I like this place and drop by when I'm in the area.

Amanda Radcliffe

Not a bad place at all, but some of the seasonings on the pastas can be changed and a few updates to the building would not hurt.

Angelina H

We arrived around 7:20 tonight and were told there was a 10-15 min wait. For the 30 + minutes we waited, we watched the servers argue over who would wait on us, joke around with each other and cooking staff flip the bird at servers. The final straw was when a young male server protested loudly over "losing the argument".... When then walked out and next door to Chili's where they were happy to serve us. The unprofessionalism displayed lost our business from today forth.

Debra Adams

I love the food and the ambiance. The bartender is awesome. Where they lost points is in the service. The servers are really great, HOWEVER--we had reservations at 8:15 and wasn't seated until 9:45. After about 20 people left. And no one even bothered to discuss the delay with us I do believe they were understaffed or poorly staffed. The breakdown seemed to be something that management should have foreseen (it was Valentine's day, of course they will be busy). So, overall, I really do recommend this place, but not if you are in a hurry or on a special occasion.

Sam Smith

Chicken parmesan was overcooked pasta tasted like it had sat in water for an hour, service was slow, they forgot a dish and it took 15 mins to provide it and then didn't offer to take it off, we had to ask which felt wrong. The canned tomatoes we're not even flavorful and tasted like tin. Finally, their sweet tea bar had rotting lemons (brown mooshy ones). Did I mention the circle of gnats? Don't go here, you'd have better luck with Panera across the street.

Steven Pisacrita

Waited for over an hour for reservations and then they ran out of fettuccine noodles for the chicken alfredo. The staff had to stay past closing and while they were not a fault they were frustrated and it showed. The Hostess at the end was upbeat, relaxed and our waitress Courtney was excellent despite being there serving on Valentine's day. It was my date's first time there and she was disappointed and wrote this review. We were only offered an apology when it was clearly a management issue to overbook on Valentine's Day.

Rebecca Hancorne

Friendly staff and good service

Trevor Powell

Great food overall, but the capellini was garbage; soft, watery, and no flavor.

Lorena Thiel

Great food and good service.

Verona Carter

It was our first time to visit. The food was excellent and our server , Katie was great ! We will definitely be back.

Lori Mason

A friend and I dined in the restaurant Friday March 8th. We arrived early for our 6:15 reservation time. We were seated immediately and was offered a plastic covering for a dripping umbrella however, it never appeared. We sat and started going over the menu and after 20 minutes had to ask for our server. A family was seated next to our table who also voiced that they would like their server as well. At this point the restaurant was by no means full. Maybe diners at 10-15 tables. Our server was at our table within 5 minutes and pleasant and promptly took our drink order and delivered water, bread and our bar order within a reasonable amount of time. A few moments later our food order was taken and then another wait of about 30 minutes for our food. When it arrived my dish was mediocre warm but my friends was piping hot as I could see the steam rising. I didn’t dare send it back in fear that it would be even longer as now the restaurant was full. The food was delicious in flavor. The server returned close to the end of our meal to check on our food preparation which, as a former server, was a little late. There was no offer for dessert, just how we would like the check (1 or 2). After we had paid our bill and about to leave, another loaf of bread was brought to our table and we advised that we had not ordered it as we were leaving. Management needs to get a handle on service here or there will be many more complaints. Friday and Saturday should be staffed accordingly.

Dalton Chesher

This place was terrible, this is the first review I have ever wrote. I ordered the mommas ricotta meatball spaghetti. First, it did not come with ricotta cheese. The meatballs were supposed to have 5-6 different meats and tasted like frozen Italian sausage. The meat sauce was watered down. I could find better pasta sauce at the gatti’s land buffet. Waiter was good but everything else was not. I will not be back probably ever.

David Pierson

Macaroni grill is struggling under new management. Lunch took an hour and half to arrive after ordering. The meals were bland and barely warm. Several basics were not available like bread, soup and basalmic dressing. Hopefully they'll get things figured out soon.

Diane Simpson

Really enjoyed my lunch here server Steven was great, Food was very good, better than Carrabas, & of course Olive Garden! Atmosphere is very Italian, Lol!

Vance Akinaka

The waiter and service was excellant and professional. The food was great.

Alex Montgomery

Terrible service terrible food....no wonder no one was there...I use to love that place and it was always full

Evan Bearden

What’s up peeps! I just got here and this place is sooo good! The food is great and the server Katie is very nice and brought us crayons what asked

Martin Collins

This was our first visit here and it was a great experience. What seemed to be quite high prices were soon justified by the unlimited supply of delicious italian bread before and during the meal. Delicious pasta devoured in a wonderful environment on tables bedekked with white table cloths! We'll be back.

Sydnie Matteson

Waiter took 30 minutes to tell us his name and get our order!! The restaurant was not packed only one elderly couple. Got our food in 10 minutes meatballs were frozen. The waiter has not come back in 30 minutes we asked for two drinks never got them.

Michael Onzuka

Great service and the food is good, but it is a bit pricey.

Aaron Ferrell

Dirty restaurant, slow service, unattentive server, food was not very good (not fresh, and low quality). Will not go again. Dishes were dirty, gnats flying around. Last 2 times we've been it's the same. Not going back.

Michelle Murphy

We have dined here many times and have always enjoyed the food and service. Last night our visit was extremely disappointing. The restaurant was practically empty, and we were seated immediately. Our waitress was very attentive and friendly. The food was okay, but not as flavorful as usual here. What was disturbing was how dirty the seating areas were. There were multiple staff standing around and they should have been cleaning the dining area. Dining in a noisy restaurant full of people enjoying their meal together is normal. We did not have this, as it was practically empty at 730pm, you would have expected quiet. The entire hour we were there, we had to listen to a cook using a metal mallet beating chicken nonstop. It was literally so distracting that we hurried to finish so we could leave. Management needs to supervise cleaning and discuss customer experience is the key to success in hospitality. I doubt seriously we will come back.

Scott Abajian

Macaroni Grill is a nice Italian chain that is a great choice if you want lots of good food. The helpings are always generous, with most dinner options designed for more than one person - so-called family style. We were there for lunch, and they only brought us the lunch specials after specifically asking for the lunch menu. You pay extra for the bread, but it was delicious. I had the two items lunch special, and my choices were sausage rigatoni and a bowl of clam chowder. It was the perfect size for lunch, and it cost about $13. The service was excellent and Sean took great care of us. I would recommend Macaroni Grill!

Joshua Green

Decent prices good food

Paralegalpod Pod

Absolutely love this place. Menu is awesome. My go to dish is the (fresh catch of the day - Ahi) I usually call first to inquire if that's on menu. Also love their brussel sprouts and bacon. Pretty much everything on menu is fantastic, and consistent whether dining in or take out. We usually like to order on our way to see the Friday night fireworks or dine in on the weekend. Staff is friendly and just a warm atmosphere. I strongly recommend visiting Ala Moana Macaroni Grill.

Dean oneil

Food was around 4 stars but the service definitely brought the overall experience up to 5

Tyler Downey

Literally the worst service I've ever had. And for no reason I can figure out? There were 6 people in the resteraunt. My wife had to get her food to go because it took so long to get her food. Really disappointed because the food is usually decent.

Lori eagle

Very nice atmosphere. The food was very good and our server was fabulous

St. King

Brahda, dah place was baouss!!

Thomas Fritz

Good place for the price, standard Italian comfort food.

ricarda rich

Good food. Only decent service

Carol Sakai

Great service! Tasty food!

Kelli Moffitt

Forgot our salad and bread. Dinner came out very cold. Horrible service. If there was a zero star I would give it. Never going back. Asked for the dinner to be removed from bill!!!

Bob Gilstrap

0 stars. Having eaten here many times in the past, I tried to book the private room for an event. Multiple attempts to get someone on the phone (even in person) to spend a lot of money with them resulted in ZERO response.....

Joe Ressler

Our server Jesse was amazing and the food was very tasty. The build your own pasta was amazing. Ask for Jesse as your waiter and ask him gor the full Mac grill expierence. You will love it.

Mary Reid

Had a 5pm reservation for two birthdays and arrangements for Happy Birthday to be sung in Italian. After sitting for 20 min had to twice ask for a server. Meals were not good. Barely warm. The chicken in my chicken scallopini had no color. We did receive many apologies and apps were comped. The apps were really small, guessing because they were comped. Server never brought up the birthdays and we were eager to leave so let it drop. We chose Macaroni Grill because it was child friendly and they could handle large groups. There are too many great restaurants in Louisville to make this mistake again.

Sandy Miller

Waited an Hour and 25 minutes and never got our dinner. Service has seriously declined in the past 2 years. This is my 3rd try where the service was bad. It's usually the kitchen having trouble getting orders out. Management was rude as well. No attempt to try to make us happy....we paid for the appetizer and left....there was a line of table complaints behind us.

Barbara Rountree

It was Wonderful!! Delicious food and great service!

ISF aster

Service and food was ok nothing spectacular sorry wont go back

Michael Malak

We loved the pasta's here (the mushroom one was amazing). Kid friendly and the prices are quite reasonable with decent sized portions. Would definitely go again .

Paris Vapaille-Watson

Great place to celebrate a birthday or anniversary. Great food and strong drinks.

Kelly Williams

Walked in carry out door and bar tender asked if he could help me and I said had a carry out so he told me the lady at the desk would help . Went to her and she said someone else would help me . I never got any help never seen anyone cooking any food n one ever came to help me SO I LEFT WITH NO FOOD . It was a 35.00 dollar order and no one came outside to see if I was waiting for my food. They were cleaning and no worries about the customer won't be back. Going to the come back inn .heard the foods better any way.

guy domett

We had a lovely meal here. I had the lasagna and it tasted great. The meal was honest tasting, and the service was relaxed and fun. It was nice not to have a greasy meal.

Franklin Portillo

We had the catch of the day which was grilled ahi. It had a very good flavor and my wife and I both enjoyed it. We ordered the brussel sprouts which were a bit more bitter than usual. Our girls always get the Mac and cheese, which they love. Always easy to get them to eat their food here!

Larry Johnston

Had a 6:00pm reservation. We arrived st 5:55 There were two tables occupied in the entire restaurant. The greeter was snotty and would not seat us without a wait. We left and walked next door to Chili’s where were were greeted with open arms and seated immediately. Last trip to Macaroni Grill!!! Too many choices to deal with nasty people ! . 5d6d91561aea27157466c15a

Bobbi Sheridan

UPDATE: I've been sent a gift card as an apology. I'll follow up after I use it. Thank you. Original Review: Terrible service, incredibly slow food… Took over an hour! Half of my party had to take their food to-go because it had taken so long. And when it finally did come out it was cold and not good. The manager came out to apologize but offered us nothing for the inconvenience. I waited tables for seven years, so I know how it works; sometimes things happen that are outside of our control… But you compensate accordingly. I will never be back! There is no excuse for such a terrible experience!

Ivan Montealegre

I've come to eat at this place in numerous ocassions with a special friend, and coming to celebrate her birthday (or day before) was no exception. As always; great food & service.

Januna H. Skinner

Excellent Customer Service Thank You

Cyber624

Stomach started hurting after eating here. Food is really bad quality.

Jamie Go

Service was good. Happy hour prices were decent.

Kathy Lane

If I could give zero Stars I would! Had a reservation Valentine's evening for 6 pm. Finally got to a table at 6:20 p.m. ordered drinks appetizers and dinner. Drinks, appetizer, and bread was delivered to the table somewhere around 7 p.m. Our dinner arrived at our table at 8:45 p.m. two of the three dishes ordered we're cold. We onsidered sending the food back but did not want to wait another hour for probably cold food again. We had considered leaving earlier but we knew that we might not be seated somewhere else because we did not have a reservation. The waitress made sure that water and bread consistently was brought to the table. There was one large table that actually complained so much that they got their food before we did. We were seated before they were seated. My friends meal was so cold that she did not eat very much of it. My husband's steak was very cold and I am sure it had been sitting for a while in the kitchen. We paid our $102.00 bill. On the way out of the restaurant asked to speak with the manager. She came over, I told her we understood they were very busy. I also I knew it would be crowded on this evening. But I asked why was the restaurant not prepared for the onslaught. She mumbled I am sorry. I suggested there should be some compensation for this horrible evening . She asked if we had paid our bill. I said yes and she just looked at us like we're done here. We walked out never to return because of the way that we were treated. We have eaten at this restaurant many times and sometimes they're very busy but we have never waited for a meal for 1 hour and 45 minutes. If this restaurant was no more prepared for this Valentine's evening then this manager should be let go. Having been in the restaurant business myself for 15 years I cannot understand this problem that this restaurant had. It was my friend's first time there and she said she will never return. My husband and I probably will not either. it was very frustrating and expensive for such a horrible meal that we could not complain about at the time of the delivery of our food. While waiting for our food we so many diners leaving without having had dinner.

Sandra G

Loved the Italian sausage biscuits and gravy..... Yummy!

Terry Frendo

the service is outstanding the food even better

Kenneth Day

First of all Kelly was delightful and a very accommodating.. This was our 1st and last visit. The food was not worth the price. It needs a revamping.

Bonnie Ressler

ASK FOR JESSIE and ask for a SONG!!! Holy smokes, not only is he FANTASTIC, the food is great (build your own pasta is an amazing deal!!!), and wow CAN he sing...goosebumps and teared up!! Thank you so much Jessie! It was an AMAZING evening!

David Dickman

Great food, great atmosphere and friendly service!

Robin Schilke

Food is about what you'd expect from an Italian restaurant in Hawaii but the service and atmosphere was great.

Maija Kemper

New menu, more food on you plate, but quality??. My favorite Eggplant Parmesan, not crisply but soggy. We need to order hot bread 4. Used to be free

michael Snell

Food was only decent this time and family had 3 separate entrees plus appetizers and tea. Bruschetta good, tea excellent but chicken scallopine had chicken slices too thin, Pasta Milano with limited flavor and bread spice oversalted. Service slow and waitress not attentive. Expressed urgency to leave after an hour for concert but unable to get her. Finally had to bother multiple other to pay the check. Something service-wise is missing at this restaurant. Won't be back to this one. FYI that restrooms decor not in any way matching with dining area.

Thomas Joseph

Had a great birthday dinner for my daughter. Food was great and friendly service.

Sandy Gottesman

We had the best waiter ever! He took care of five old, "special-needs" folks, two of whom were celebrating birthdays with great aplomb and good cheer. My Prosecco came tepid and he immediately whisked it away and brought me a properly chilled glass. We ordered food to come in a particular order, bread without garlic butter, fish with no oil, salad with dressing on the side, diced fried potatoes instead of pasta and sorbet instead of their usual complimentary dessert. He got our order 100% correct and without giving anyone attitude about all the substitutions. We were enjoying a leisure meal. He checked back with us to see if we needed anything and was attentive without being intrusive. We spent almost two hours dining. We never felt rushed The food was good, the prices are moderate and it is our "go to" place for our group to get together to celebrate or just hang out.

Bella Ventimiglia

Nice ambience but food is not delicious.

Preston Swann

It was good, but not impressive. Friendly and attentive staff. I would go back again.

Lindsey Hughes

One of the worst dinner experiences of my life. My mom requested Mother's Day dinner and I made a reservation. We arrived 5 minutes early and it took over 15 minutes to get seated and then another 10 minutes for a server to come to our table. Another 10 minutes before we got water and placed our order. The food took 30 minutes and both of our orders were wrong. 25 minutes later we received their 2nd attempt at our simple orders and they were both still wrong. We ended up getting our entrees compensated but we will never be back. The comedy of errors never ended.

David Nelson

For starters my wife and I love going out to eat and do so often. We love Macaroni Grill in general ~ We even enjoy tipping 20+ % to our servers. We are visiting Kentucky drove 1 hour to come here. I read some of the poor reviews before we went and said to myself maybe they just were short staffed and such. I don’t typically write reviews but there was nothing good at this establishment from the poor tasting food, the rude service from the waitress , the list could go on and on, it was 6pm on a Tuesday night there were about 10 parties max in the entire restaurant. The way every aspect of this business is run is just horrible. Definitely will never return.

Chelsi

First let me start by saying I did not have poor customer service, the servers were pretty good, I came in on a Wednesday at almost 3, however it took 20 minutes to get this little plate of spaghetti with two-and-a-half meatballs ( one appeared to have a bite out of it, probably just fell apart but that's what it looked like) there were only three other customers.... I was so disappointed at the taste of the spaghetti because I've anticipated eating here for some time, and unfortunately, I could have probably gotten around the same quality across the street at Fazoli's

Wangcai Gao

best italian food i ever had

B Rob

The food has gone so far downhill

Thelma Teal

Very yummy food and great service

Theron Ernesto

Food is good. Service trends to be a bit slow. On the plus side kids 12 and under eat free on Mondays during September and October 2018

Robert Hangai

I was very happy with my lunch time experience. The service was great and the atmosphere was more intimate than those other loud restaurants like CPK. The food quality and presentation was delightful. I will definitely remember to return for another meal.

Mary Jo

Very friendly staff. Clean, although the bathroom needed some attention. Our server seemed attentive enough. We ordered an appetizer of cheese and crackers,but when the app came there was no cheese. We also ordered bottomless soup and salad. Both soups were cold. Mine was replaced,but not right away. After eating mine I ordered another bowl of soup... never came at all. That's okay, I didn't really need another one.

Mark Deaton

Excellent service food is hit and miss but mushroom ravioli is a star!

Janet Jordan

4 pm fairly slow. 3 servers that we could see serving different areas. Greeted by someone who was not our server. She gave us bread & olive oil dip. We ate the whole round bread with nothing to drink. Our server then arrived. Food took unusually long time to arrive at table. Food was luke warm at best. We were patrons years ago before the fire. Unfortunately, I am afraid this establishment will never be the same.

Tamara McGill

Food and service was great. Just had to wait longer than anticipated.

Blain Crofcheck

Only had one chef i felt bad for the gentleman. 7 waiters with a total of 8 tables dining but some how our waitress was overwhelmed (if anything the chef was) She forgot some of our food items on the hot plate and blammed the chef. It took us 10 mins just to get to go boxes. You could tell management was absent.. Well i hope it was because it was bad. Get more kitchen staff and train your waiters and waitresses time management and team work.

Duncan Hui

Tasty Italian crusine. Good dining atmosphere.

Steven Ingledue

great Happy hour at the bar ...great Appetizers at great prices

Douglas Rogers

On mother's day, these people were very rude. Would not seat my family. We attempted to reserve a table and was told on the phone, in a nasty make, that it was not going to happen. Went to the restaurant and was turned away, stating that they were fill. Looked and seen at least 15 tables open. Asked to speak with Management, refused to appear. Went next door to Chili's and the restaurant immediately seated us. Awful experience.

Linda Fitts

I went with a group for a celebration dinner. The best part of this experience was that the large dining room has a nice nook for groups. Windows behind us and off set from main area. This gave us some privacy for the party. Service was average and it seemed to take a long time to get our food out even though the restaurant did not seem crowded. Food (pasta, pizza, apps) we're what you expect from a chain- average. $13 for a glass of Riesling seemed high. Good thing was there we're offerings for the 2 vegans in the group. They really liked the ratatouille with polenta. All in all a nice evening.

Diana Hughes

We were seated right away. The booth we sat at was big and the server arrived immediately. The food was Awesome, just as I expected!!

adriane ramos

Food was terrible and cold. Poorly staffed. We were looking forward to the bellinis and even those were terrible. What a disappointment.

Andy Mahkovtz

Had the wood fired pizza and warm bread. Warm and cozy atmosphere.

David Murphy

It's always been a delightful place, but this time many signature items that I remember were unkempt. The table cloth, which used to be a beautiful display of the servers artistic abilities, was folded up and tucked unceremoniously around many tables. There used to be caramelized garlic in the dipping oil for the bread on your table. Not this time. The appetizers and entree's were delicious and the cheesecake is some of the best in the area. Go on the weekend and brave the crowd for better service.

Michael R

Bad experience. Waited 10 minutes just to speak to host and get sat (the restaurant was nearly empty). First thing the server tells us is that are understaffed. We ordered wine and appetizer. 45 minutes passed and we still haven't recieved appetizer, nor had an opportunity to order our meal. Then I walked to find the manager, and told him we'd like our check. He blamed the wait on malfunctioning systems. Not sure which it was, but either way, Carrabas is right down the street and 100% better.

Allen Leong

Great menu. Not crowded for late lunch. Good service.

Barb Allan

We like to take our family here because of the professional service, friendly atmosphere and good food. Today I did carry out for my husband and I. I waited on line for over five minutes for my order to be taken. I waited longer than the tine was given for me to pick up my food. It was not ready, the restaurant was almost empty. The two people that waited on me - on the phone and in the restaurant were courteous to me - but it was obvious there were issues going on. Neither really wanted to take care of me. It looked as though a power struggle was taking place. I hope things like this get cleared up. It has an affect on the restaurant’s reputation. Looking at the recent reviews it appears there is are management/service issues going on. We’ll give it time to get resolved before we return.

Alex Parkes

Macaroni Grill is a great restaurant for a low light dinner date. Meals and drinks do run a bit on the pricy side but are delicious. The wait staff always seems to be happy to serve and are very charismatic.

Mrs Robert Hood-Madamba

Always love it there this time felt like I was a princess with the stuff

Kiersten Bauer

Oh man! Where do I start? My husband and I and a couple of our friends drove across the bridge from Indiana to eat here because I've eaten there before and it was amazing! But this time the service was slow, it took the waitress 45 minutes …

Boris Sztorch

Only order the Farmhouse pizza which comes with Buffalo mozzarella and bacon. I order with extra mozzarella and bacon. So good!

Marleina Sirkin

The bartender ignored us for 6minutes. We called on him but he drank his drink and walked away. In our gruop we had 3 bartenders. All which work in gast pace Irish bars. But the we enjoyed the people sirting next to us

Kenneth Burt

Great food good service

David W. Stout

Great service, great food.

Alvin Rivera

Our server Blake took really good care of us. Food was excellent and we all left with full bellies.

Katherine Liu

Went here to celebrate a couple birthdays, and the experiences were very memorable and fun. The food was fabulous and flavorful, and the staff was very friendly, patient, and helpful catering to all our needs. The inside is very spacious and well maintained. Overall pretty satisfied with the experience.

Christine Carvalho

Service was superb! Thanks Mel for giving us a great first experience. I loved my dish, Carmela's Chicken but being that my husband is a chef he didnt particularly enjoy the "chicken Under a Brick" and the risotto. But best service we had in a while!

Cya Landings

Service took longer than preferred. The food was definitely worth the wait.

Vivian Ruth Sawyer

Sad decline in this once-wonderful restaurant. We ate here early last Friday evening, when the restaurant was not very crowded. We ordered cocktails, appetizers, salads, wine, and entrees. Our bourbon sours were the worst I've ever had from a bar. Just some bourbon thrown into some prefab sour mix with a few ice cubes, and no garnish at all. I would call it cynical. The apps were okay, although the spicy meatballs were 80% marinara with only three meatballs. The salads -- one mixed greens, one Caesar -- were made with brown and wilted lettuce, overly saturated in watery dressing, and no anchovies for the Caesar. One entree was described as roasted chicken with a side of pasta. It was listed under the chicken entrees, instead of under the pastas. I did not want to eat pasta, but was in the mood for chicken, so I ordered it, figuring I could ignore the pasta that came with the chicken. Imagine my surprise when a big plate of pasta arrived with just a few small pieces of chicken mixed in it! Why was that dish not listed under the pasta dishes? I complained, and asked to speak to the manager. The server went away for ten minutes, and returned to say that both managers were cooking and didn't have time to come to our table. She handed me a piece of paper and told me to go online when I got home, and I could register my reaction there. I said no thank you, that I would register my unhappiness where others can benefit from knowing about it. We won't return to Macaroni Grill again. It's a shame, because for years it was an acceptable place to have a casual dinner. This is the problem with chains. They are inconsistent, and it's hard to find managers who care. Obviously the managers at this "store" do not. On a 1-10 scale I'd give it a 3.

John Williams

We love their eggplant parmesan. The bread (although it costs $2 now) is yummy too.

Ron Burckes

Meh, food was not great. Everyone had slightly overcooked meals that seemed to have sat in a warmer too long.

Nate91Dawg !!!

Food was great. Severice was excellent and over all the apmespher was great. Waitress were always checking in and helped with everything on the menu.

B Jenkins

Not great. Food is way over priced for the quality. Not sure what was in our stuffed mushrooms but they tasted nasty and cost $10. Soup was ok. Pasta was a bland and cost $17. Even the bread was not great. Floors under our table were sticky. Hard to get service. Place was empty at dinner time. Should have been our first clue. Will not be back.

Kristin Motcheck

They get to keep this 1* for these brussel sprouts and that's about it. The dishes got turned back TWICE because they were dirty, the menus were disgustingly dirty with food, oil and hand prints all over them and once the server (Matthew) took our appetizer order, he completely forgot to come back and take our entree order. It was so dead in the place so there was no real reason for this and he didn't even bring out our food or appetizers. Not sure if he is new or just was having an off day, but we were not impressed at all. Also, when he explained things....it was like he didn't really know how to explain it himself so he explained it as written in the menu or by script...which irritated me when I ask for an honest opinion. I used to be a server and always gave honest opinions and what I tasted in the food. Just my 2¢ for this place.

TOBIAS REED

Went for my birthday food was excellent and the server was helpfuland efficient

Kimo Pollock

It's been a long time since I ate at any of this chain's restaurants. I thought it was very good. Very good Italian restaurant.

Cassie Burks

Food was bland and warm at best.

Michael

Real fancy restaurant and great service

BforBidness

Food was great! Try the loaded mushrooms

Bert Igawa

Best steamed manapua around. Pork hash, mai tai su, white rice cake too...

neenee keen

Macaroni Grill

Darrah Brown

Delicious, but getting to be a bit pricey for the portions that are offered. With the purchase if an entree kids eat free once a week, but it can vary depending on the season, so call the restaurant prior to arriving. The bread is amazingly delicious and is the perennial favorite of many patrons, old and young.

David G Lewis

Tha steak salad was just okay...kinda boring!

Debbie Sims

Nice, friendly service. Bread served had nice flavor but was tough. Had a chopped salad that was good. Tiramisu was very good.

Happy Furtado

Good is always good...no matter what you order...it is good..service is good, too..pleasant service..

LaToya Bryant

Food was terrible and service was slow. Had to wait 45 mins from the time our order was placed with the server and waited 15 minutes for a $14 mimosa that tasted like pure orange juice. Three other tables in our area all received their food before our table and we ordered before them. Not a good experience. Plus, let me not forget, they have a B rating from the Health Dept and one of the dishes that was served to our table had a strand of hair in it and the manager literally had to go to Kroger and buy an avocado for the avocado toast. I predict this restaurant will be closed in 6 months or less.

Yes Man

What happened to this place? The last time we went there was hardly anyone there and we were quoted a 35 minute wait. Tonight we waited over 45 minutes for our entrees and finally just left without eating. Again, there was hardly any customers in the place. This used to be a pretty nice Italian restaurant we loved going to, but it’s obvious when you walk in now that something is just off. I’ll eat in an empty restaurant, that’s fine, but one cook is apparently not enough.

K Thompson

Staff was friendly and got me in and out quickly. Everyone was kind. Restaurant was clean and the food smelled and looked amazing!!!

Patrick Williams

Things that I enjoyed about dining at this particular location: The food was good. Things that I did not enjoy about this particular location: We waited for 45 minutes even though most tables throughout the restaurant were empty. They had 3 large parties (of 17-26 each) which were obviously scheduled way in advance, but for some reason didn't have enough wait staff to deal with a typical Saturday night crowd. The men's restroom was in TERRIBLE shape. There was water all over the floor, almost no toilet paper in either of the stalls, no soap in one of the dispensers, and when I went in the first time no paper towels either. The little replaceable splash-guards in the urinals looked old and weren't white any more. I mentioned the restroom to the hostess and went again much later. Still water everywhere, still almost no toilet paper (1 stall had run out by this point) and still only 1 soap dispenser working BUT at least there were paper towels. Honestly my shoes were making that sticky sound as I walked out as if it was a hole in the wall gas station bathroom in the middle of nowhere. If I were them I would be completely embarrassed by how dirty that bathroom was. Perhaps if you go at a time where they have less business things would be less crazy but I don't recommend doing this to yourself on a busy night.

dennis nagai

Onolicious dinner and excellent customer service !!!

Sam V

Good food and great staff.

Bryan Weber

You done messed up a-aron, whoever told you bout the Italian butter lied to you. That was straight up oil .. but that porterhouse steak was legit .

michelle hartline

Food was great, but our waiter wasn't the greatest. Would recommend.

Damon Naber

Great service delicious food will return

Kainoa King

I'll never have a issue with the service..Romano Macaroni Grill Honolulu Hawaii..has made sure to make a great impression on the servtitude (that's a new word I just made up)..the quality and point of preference to provide comfort in your own home kine of feeling is what we experience. Oh! and John our waiter and (young man, sorry I didn't get his name) the food runner. thank you for my Sunday brunch all-around very satisfied. It was my guest's first time. She e joues as much.

Dylan and Evelyn

Great selections. Great atmosphere

Alex Duarte

Had a great time here. Fresh fish was great, and service was good too. I thought the prices were more than reasonable.

josh clark

Can tell the restaurant is on the way out. Had a list of things they were out of off the menu, including being out of at least 3 bourbons, this was at 6:45pm Saturday! Half the table was done eating before the rest got their food. The manager was of no help. I will say the waiter and waitress did their very best, would have been a 1 star if not for their efforts.

Scott Koller

It is always odd when travelling to "exotic" locations only to find the familiar chains from which one wants to escape somehow thriving. Mac Grill is what it is; very good food presented and prepared well in a slick space. This location was well staffed, clean and had a good vibe. Service on point; all food courses tasted great.

Joanny Cunningham

Making predictions this place will close within a year or less time. Understaffed, long wait, poor service, cold food and high prices. No apology and a link to a website is going to correct it (see previous reviews) The restaurant market is plenty here in Louisville. Customers have lots of options to take there business elsewhere.

Cheri Lein

The parmesan crusted chicken salad and the steak salad with crispy onion rings were superb. The dressing truly completed the salads without over powering the flavors of the meats. Our waiter was excellent. We were given plenty of time to enjoy our meal without being rushed.

Jacob Manning

The service at the macaroni grill is excellent. From the greeter to the server, was very professional, friendly, attentive. The food amd drink was all made well, and tastes just right. Great experience from the moment we walked in till tye moment we left.

Gary Hickerson

Excellent food and service.

T S

This is our Valentines Day dinner from Taco Bell. We had reservations at Macaroni Grill for 6:45, were not seated until 8:00. By 9, our order hadn’t been submitted to the kitchen. Gave up, paid for our drinks and left. Waiters and customers were completely screwed by short staff on bussers, waiters, kitchen and bar. Complete and total failure by management. Fire the GM and the Kitchen Manager. They deserve it. I’ll never darken your doorstep again, I’ll never recommend you again. I hope you close and have a painful bankruptcy that was well deserved.

Megan McNew

My husband and I love it! Went back many times!!

Jerry Weller

It was disappointing. Usually they do a great job. It was Father’s Day and we were looking forward to a nice evening out. They were understaffed, it was as if they were surprised that people would actually eat out on Father’s Day. Their bartender, I don’t think, was the regular person that served drinks. I ordered an old fashion and it was not at all how they usually produce it. My second drink was a Makers Mark on the rocks. But it wasn’t Makers Mark that came in the glass! I don’t know what it was but it was definitely not a top shelf liquor. The meal I ordered, was Fruti de Mare. It claimed it had scallops in it. But there was only one scallop that was cut in the three pieces. I have to say that the best thing about the whole meal was the Caesar salad. We were very disappointed with our dining experience this time.

Amy Mckibben Mayo

This was the worst experience I have ever had at a restaurant. The service was absolutely terrible there were five of us and the first two mess arrived. Then the third which didn’t have the meatballs had to be taken back then got it back. The forth meal arrived, the first two were done eating, the salad was ordered with chicken which it did not come out with. Had to be taken back. The last meal still hasn’t arrived the chicken was put on the salad and finally brought back. There was never cheese or pepper offer, had to as for cheese which the grater couldn’t be found. So when the spaghetti and meatballs was done being eaten cheese was offered. For what I don’t know,mind you everyone is done and the last meal has yet to arrive. When it finally does it is wrong which it was only an appetizer and a side salad. The side salad was never brought. The server was a complete joke. I at the end of the meal went to speak to the manger. Which took him forever to come the back. Didn’t really seem to concerned that the whole experience was a nightmare. This used to be our favorite place when we traveled to Louisville. I promise you I will never go back or recommend it to anyone. I wonder how they are still in business???

Lisa CALAMAYAN

Thank you Troy. For the best service receive st your restaurant. The food was great and service was awesome. I will definitely tell my friends and family. Keep your hard work. Aloha Lisa and Paul.

Tish Jordan

Today is February 20,2019! I walk in to pick up a go go order and not 1, not 2, but 3 people walk past me and say nothing! One of them is sitting at the bar and says nothing. I was wanting a drink from the bar while I waited...... whoever the lady is making my cosmopolitan proceeds to pull out her phone to find a recipe for my drink! Yaw better do better! This is so disappointing and unprofessional. I’m a General Manager for a fast food chain and my employees speak to everyone that crosses their path!!! Shame shame shame on yaw You don’t have an option to give 0 stars so i had to give a 1 but......... COME ON

Chris Aprile

Waitress was rude from the start to finish of our dining experience. The kicker is that she forgot to place our main order. Yes...the main reason you go to a restaurant is for the main course, not salads. After waiting 30 mins without the main course we were approached by another server to us. So, the waitress screwed up but was now ashamed to come tell us. Management finally reordered our main course and couped it, but this last experience of trying this restaurant after other bad experiences. Lost us for good.

Scott Stewart

Great, friendly service and the food was amazing. Reasonably priced.

Kelli Williams

First and last time there!! Waited for 10 min and was never greeted by a server. The hostess took our order.Manager came to apologize wanted to buy our di ner..that was not what we wanted we wanted service. Didn't do the free thing not our intention..server that finally came was rude and unfriendly..never will be back!!

Klarisa Stoudemire

would rate a zero but not am option. trying to celebrate birthday. awful time. waited over hour and half for food. was told several times food was on way but then kept being told they were out of food or it was frozen. food was cold when eventually came out and incorrect. was brought food that we did not order and expected to just eat it. asked for the manager several times and he hid in the kitchen and would not come out. terrible. never again

Isaiah Mattingly

The service was horrific. Pasta was cold and hard appetizer was cold also. No sauce on the pasta. Wait 20 min for additional sauce.

Bryana Agarpao

Great for kids. They put paper on the tables for the kids to draw. Really good food too.