Reviews of 352 Delivery (Restaurant)

204 W University Ave #10, Gainesville, FL 32601, United States

Average Rating:

DESCRIPTION

We have all the reviews of people who are consuming the products and services of 352 Delivery (Restaurant) in Florida.

To this day the business has a rating of 4.1 over 5 and this score has been calculated on 133 reviews.

You must have seen that the average score it has is good, and it's founded on a very large number of feddbacks, so we can say that the evaluation is quite accurate. If many people have bothered to leave their review when they've done well with the business, is that it works.

As you know, we do not usually bother to write tatings when these are good and we usually do it only if we've had a problem or issue...

This Restaurant corresponds to the category of Delivery service.

Where is 352 Delivery?

REVIEWS OF 352 Delivery IN Florida

Christina Tyrholm

just straight up great service and no mistakes. I haven't had one yet but if it happened it would be one in those few chances. I'm glad to support local and better.

Detroyn Henley

Fast delivery

Rachel Molloy

Ordering is easy. They typically arrive quickly and with the order correct. Occasionally of course, things do happen.My issue lately is with some of the drivers. They often look very dirty and unprofessional. The last straw was last night when my driver arrived in a skimpy tank top. I don't know why the owner is allowing this to happen, maybe they are transitioning over to a different type of business these days if Bite Squad is impacting the business. If you want your food delivered by a stripper, look no further.

Blackkitty21

They didn’t get my order right. I ordered from Momoyaki but the sushi was not what I expected. I ordered the rainbow roll and it did NOT match the menu description?!?! They also forgot to add misago and a lot of other things I specified. Will not be ordering from them again.

Karina A

Ordered from here twice. The first time was reasonable, second time was terrible. My order took 1 hr and 30 mins to arrive so the food was not worth the $$ that I paid for it. My bf warned me about using this service and said he didn't like it etc...Should have listened!

ipwnyoface1

great service deliver to where others won't

Nadine Galbraith

Really fast, really courteous, and really professional, EASY ordering online - order, add extras in comments, pay and tip online - This was an all around great experience. The website offers a simple 3 step process: 1, pick the restaurant, which automatically takes you to that menu, 2- pick the menu items and easily modify, 3- pay and tip, cash or CC. Not only were the extra comments/additions to the order provided to the "T" but the order arrived more than 10 minutes before predicted. Also, very fair pricing, and the delivery person even reminded me that I had already included the tip. Super impressed.

Evelyn J

Very professional and always wikling to solve any problems with your order. Excellent Delivery company. Thanks

Applepro

I love this place. I work at a hospital and they always deliver my food on time. Fast friendly service. Go with them over Bite Squad.

Ian Seabrook O'Connor

kristen little

My food orders have been correct, and delivered timely. Love this service!

Nacuya Rucker

I ordered my food (8/25/16) at 1:08 p.m. and the estimated delivery time was 1:58. At 2:37 p.m., I asked to speak to the manager. Someone by the name of Jeremiah, who said he was the owner, answered the phone. I explained to him the situation and he was very short and snippy with me. He then asked me what I would like him to do about it, in which I then asked to cancel my order. He did not provide an apology or an explanation as to what the hold up was, but did agree to cancel the order and not charge me. No type of apology whatsoever. Yes, I'm glad that I won't be charged and that my order was canceled, but the way that I was treated by the owner was horrible. His tone and the way he spoke to me was unprofessional and did not reflect that of someone who should be running any business at all. If the owner treats their customers in such a manner, I can only imagine how that trickles down to the staff members and 352 Delivery's work culture. I have ordered from 352 delivery in the past, and have had no problems, but this one encounter has caused me to move my business elsewhere and I will suggest to my colleagues that they do the same. Customer service is a significant pillar of a great business, and I hope that you all strive for that in the future with your customers.

Charis Barnard

Online order was quick and painless! Put my order in from Tampa, and got my girlfriend surprise lunch in Gainesville! They called to confirm the address and payment information. The app lets you track the order and keeps you perfectly in the loop. Even during the lunch rush they got my order picked up and delivered right on time. They sent a text once food was delivered. Highly recommend! No hiccups.

naildesigns4eva

Brooke Webster

Don’t use this service because if you have an issue they will not help you fix it.

Email Hacked

Just wish communication with the driver was more convenient

Adithya Gopinath

fast delivery, pleasant drivers. but if you ever have to call them for customer service or questions regarding anything, be prepared for terrible customer service.

Cathy West

Daniel H

The driver complained about not receiving a better tip on an order that took lingering to deliver. Unprofessional and low quality for the fees you pay. There are better services that offer proper customer service in the area. Steer clear.

Robert Alberts

d fridkin

Many of the negative reviews here are about the food, not the delivery service. Y'all, 352 Delivery is not responsible for making the food. They just bring it to you. They're good at that.

Jason France

Great service!

Tiffany Porcelli

Marc Harris

Steph Matthews

Caspian MK1

Waited half of my lunch break for them to deliver only to be told "Oops that restuarant is closed today". Now I get nothing for lunch thanks to this terrible service

Paul Hanna

Lots of restaurants to select from. Only place that delivers to me way out east besides Five Star. Speedy drivers.

Susan O 'Brien

Very fast delivery by a very friendly and kind driver!

Jacob Case

I don't think I would survive without them, by far the best and fastest delivery in town. I would definitely recommend giving them a try!

Wendy Robertson

I LOVE this delivery service! It is truly the best in town. i can't tell you how many times they have saved me from hunger at while I am at work! They are super fast and very reasonably priced and I really like that I am supporting a local business. :-)

Melody Gladders

Took an HOUR to get two ice cream blasts delivered. (30 mins past the expected delivery time) with no explanation of why. Update: 352 was INCREDIBLY fast at fixing my problem! Almost as soon as I posted a review I received a call. Thanks guys for your willingness to fix a problem! Most places wouldn’t have gone above and beyond like y’all just did!

Valentino Lanier

Terrible will never use a again the customer support lady was extremely rude when i was explaining the situation

Danielle Drake

Sommer O'Dwyer

Food was late. The driver didn't take the time to double check our order to make sure we had everything we needed. Mind you, I work for a company similar to this that delivers from all different restaurants - we are alerted when cutlery is needed or anything extra via email. This was pure laziness on the driver's part. So, thank you. As if our food wasn't already cold enough from the wait, we had to go buy silverware due to us staying at a hotel. To make things worse, I prepaid a 20% tip. I'd suggest not tipping up front because it doesn't help the service. If you want your food late, expensive, and missing things. Order here Response to owner: we requested plastic ware. That is directly your driver's/dispatch's fault for not double checking the customizations. It has nothing to do with the restaurant. That was your driver's/dispatch's carelessness. As a matter of fact, the food was almost a half an hour late. Your driver must have dooped you, and told you she dropped when she didn't. The fact that she showed up looking like she was under the influence of something didn't help. You guys really need to get this straightened out, your reviews are all the same. There also will be no ordering from you again, I'd rather pick it up and enjoy my food HOT, and not have someone deliver to me who appeared to be under the influence. Also, the fact that the food didn't arrive in a thermal and just bagged is also a problem, I'd suggest investing in some of those to keep you're customer's food warm/cold. Somethings gotta give.

Mariano Doble

Ive ordered from this company on multiple occasions and they have been approximately an hour late on their deliveries every time. They also have very bad customer service when asked why the food is delayed.

Yumiko

Definitely better than uber eats or bite squad. They didn't sell out, and rarely mess up and when they do, they address it perfectly.

Lucas Reis

Great price and delivery is always in time or earlier.

Jessica Doty

This is best option out of the food delivery services available in Gainesville. Rarely are they late. Quite a bit of time they arrive earlier than expected. While they don't have some the restaurants that the others do, they have a good selection of them. Their fees are reasonable and their drivers are very friendly.

陳小琪

Super fast delivery, very friendly driver and amazing service! Got my food in 20 minutes after I ordered.

Davika Ellanna

Desiree Price

Sharon James

My burger was a bit too red on the inside, and not hot. Not sure if I want to give them another try.

Nick Harrell

MaryRose Spinelli

Renee Morrissette

Delivery free is astronomical and they expect you tip hugely as well despite the fact that the driver gets to keep most of that delivery fee

Insta Gvl

My first choice for delivery in Gainesville. They are almost always right on time and haven't messed up my food yet. Wish they had more choices for restaurants.

John Wallace

Fast delivery service from many local restaurants.

Rick Anderson

Awesome service, locally owned and operated right here in Gainesville, Fl...

Linnea McCarty

Mark Strickland

Zen Ferno

Easy to use, local ordering platform. They also have a sweet check-splitting feature.

Jill Kirby

Cassie Flower

I have ordered from here frequently, and sadly I am done giving them my buisness. My last two orders were again missing items. I tip well and expect the drivers to check that the order is correct. My last order from Sweetberries was missing a side. The order before that from falafel king was missing two sides and my taziki sauce. The sides they did give were just dumped full of humus (normally I'd love, but I'd already ordered an extra side of hummus and was looking forward to the tabuli). I reached out to the company via their chat service and never received a reply. It's a shame. I'll miss the convenience of ordering online and home delivery. Update: I spoke with 352 and I guess there was some technical glitch with the chat service.... cause I waited and never saw a reply. But, I was really surprised when they took the time to find my information and reach out to me after they saw my review. I spoke with Victoria and she was VERY understanding and had done all the work to reach out to me. She refunded the cost my missing items and was very kind. Because of her awesome service, I'm definitely going to give them another try! From one star to four in my book for being so good to me.

winton roschach

one star for effort, missing the other 4 due to horrible service and nasty delivery drivers.

Carmine Sanders

I love this restaurant! Always fast, friendly and fantastic service!

Kimarie McLaren

Chris Rathbun

Lashawn Harrison

Thw delivery person was onpoint but reggae shack restaurant was bit good at all. I had the curry goat which was twnder cut not enough flavor. The oxtail was salty and not tender. The rice was old and watery. Just not good food at all. I come from new york and Jamaican food is awesome there...thus gave me the feel of fake and straight nasty. Never again will i eat from here. Food was wasted and money too

Sheldon Waugh

Bendorain carr

Alex Thompson

Alex Khokhlov

Daniel Dombrowski

I may be biased as I generally get the same 2 people, however they have been amazing every time! My food has always been on time and once when the resturant forgot stuff, the driver went back and got it no charge!

Lela Johnson

I have used this service twice, my first experience was good. The food arrived on time, and all my items were included in my order. The driver was friendly. I placed my second order today, and for some reason it didn’t apply the $1 off from posting a picture last time. It was checked on my ordering, but didn’t appear on my email confirmation. It’s not totally a big deal and maybe I did something wrong – but I am a girl who likes a discount and so I’ll give it another try on a different day! My order today was right on time and still hot. Had a different driver this time, but he was very friendly and even met me at the door-not his car.

Mauricio Lazzo

Excellent food and speedy delivery by Elton. Thank you!

Megan Worth

Montana joseph Peltzer

Best delivery service in Gainesville! Fast, and all the drivers serve with a smile! Such a big variety of restaurants to chose from makes it hard to make a decision ;)

angel tidwell

Spot on everytime! On the very rare occasion that I've had an issue with an order, the office corrects it immediately. Best delivery service in town, bar none!

Raymond Finley

fast and painless ordering. driver was a bigger guy and was friendly. food was on time. pleasantly surprised to find out there is a great local alternative to the bigger corps. will use again!

Sarah Ramirez

service is always nice even when they have a full house. looking forward to coming back with my coworkers. the bill won't break you. feels similar to a cafe in chicago i liked.

Chris Morgan

Caution on using this site when filling out info. You may be charged before you make the decision to complete the process. The customer service at the home office is extremely poor. They were very rude and offer no resolution to glitch in their system. They do not listen to you as a customer and act as if you have no idea what your talking about. Extremely rude and unprofessional.

Mystic Sky

Excellent service. Very fast and friendly. And they found me at work without any trouble. Extra Points!

Sarah Greif

The BEST in town. I've tried every other delivery service and they've ALL screwed up my orders and were a nightmare (if even possible) to get a hold of for customer service. 352 delivery always gets it right. I once called to ask if I could give the driver a bigger tip because they were so great...and got ahold of a HUMAN customer service member immediately (unheard of!). Look carefully at most online delivery menu prices compared to the restaurants' listed prices...notice a difference? 352 Delivery never deceptively jacks up the prices. They email out coupons regularly and have fair, transparent delivery fees. Try them out for yourself!

Caressa Hutchinson

Food is great but the online only ordering is HORRIBLE!! Not everyone can stop and order online if they are in a vehicle

Michael J Sainato

Awful delivery service. Order never came. They never said anything until I called 90 minutes later. Use any other service

Albert Reed

Ilana Lauren

Really awesome and quick service, accidentally put wrong address and they were really helpful and nice about fixing the issue

Tharon Moore

Johker boi kell BGDM

Great food great delivery

John Gregg

Jon Mason

The best food delivery place in town by far. Support local businesses not corporate scumbags

Rachel Hale

Simple. Efficient. Consistent. Cash money accepted. Amusing customer service people. Best delivery in town, which doesn't take much to be fair in comparison to the corporate entities that bowl you over with free French fries and credits within their poorly managed system. What first drew me to 352 six or so years ago was they had the most intuitive straightforward interface with up front fees that were reasonable for the convenience. Since then, it has only continued to improve despite the flashy competitors eating up most of the other delivery services in Gainesville. It feels less manufactured, in a way that promotes trust that the business is fighting to remain a preferred service for the reasons that are not financially driven. It's been wonderful to see it progress and exceed competition. I don't feel blown off when I ask them about an order and they communicate if there's an issue, and make every effort to ensure your driver can find you. This had been far from my experience with others (wanting half an hour to find out it's canceled after reaching out with no notice, completely disconnected drivers trying to deliver food from dispatchers who have never been in Gainesville... It makes a difference) Gaineacille thrives from its local companies. 352 is the one to go with. Also, the acceptance of cash is a notable convenience.

Dwayne Howard

Jeremiah was awesome! Handled my additional requests with no problems.

Steve Stevenson

I used to work at a local business that uses 352 delivery. One night I brought some food out to a driver ( chubby guy, glasses, bald.) I hand him the guests drinks one by one. After receiving the last drink it had some risidual soda on top, so instead of asking for a napkin he decides to slurp it off the lid. I freaked out and he told me it wasn't a big deal. After running inside and calling my boss I find out that the employee won't be losing his job and they didn't take it seriously at all. Not to mention this was all caught on camera. Long story short don't use 352 delivery, it's an unregulated business that doesn't make their employees sign ANY food tampering paperwork. The delivery driver is still working here from my understanding, and this has been brought to the attention of the owner he doesn't seem to care either. Also google doesn't offer less than 1 star, in my opinion there should be negative stars.

Chris S

They Always have the order correct and the drivers are really nice, I order a lot through here and no complaints

Nicole Arment

Patricia Thompson

Roy Whitehurst

I always have a great experience with 352 Delivery. Fast friendly delivery.

Kathi Shotwell

Quick, well packed, not bounced around. Very nice!

Victoria N

I've been using 352 for years, and they impress me every time. Last night my food arrived before the estimated time and, as always, the driver was super friendly. Remember to shop local!

Lexa Skrivanek

We have ordered from our favorite GNV restaurant via 352 Delivery twice. Both times, the driver was polite, positive and kind, and arrived with our order earlier then expected. We appreciate that 352 delivery is attentive to notes about food allergies, and value the selection of local restaurants to choose from.

Angel Garcia

Will NEVER use this service. 352 delivery car nearly slammed into me (it's on video - w/4 witnesses) had that idiot struck me I WOULD HAVE SUCCESSFULLY SUED NOT ONLY THE COMPANY BUT THE PARTY HE WAS DELIVERING TO UTILIZING SUCH WRECKLESS DRIVING BEHAVIOR.

Alyssa Ciaccio

It just takes forever for food to get to you. Order before you're hungry.

Jeff Shelton

Easy to use website, fast and accurate service.

Rachel Smith

Too many orders were late. Food was cold by the time it arrived. Not worth it.

Ramon Natal

Trey Porcelli

Amazing service! Great timing!

Robert Mack

The best delivery service in Gainesville and locally owned to boot!

Jeremiah Loper

The best delivery service in Gainesville. Locally owned and operated too.

Roberta Camacho

Don't appreciate staff stating they only get paid in tips. Or the fact that they changed the prices. I will never order through them against

rachel hale

James Brenton

352delivery is the best delivery company in Gainesville food is always Fast and Fresh and they have the cheapest prices of any of the companies go ahead and check it out I'll wait. Any of the negative reviews you see on here are from a rival company who is trying to drag them down. If you want to go ahead and pay 5 bucks just for delivery before you even tip the driver go ahead and order from another company if you want to pay a dollar and a quarter of Mile which usually works out to two bucks order from 352delivery!

Danielle Marsh

Jimmy Fountain

Kaylie Finley

The only locally operated food delivery in town as well as the only one that’s trustworthy and accurate. The staff is friendly and if you have any questions there is an actual human you can speak to over the phone! Bitesquad/doordash/postmates are near impossible to get ahold of if you have any issue and don’t always give you a full refund. 352 is always the best!

Dawn Lee

I ordered eggplant parm from my favorite restaurant, Amelia's. The driver, Michael, was really fast and my perfect dinner arrived nice and hot.

Meghan Alty

I ordered through 352Delivery for a company lunch (first time) and I'm very pleased we did- they showed up 10 minutes earlier than the requested delivery time and the order wasn't missing a thing, quite a feat considering how large it was. They also went above and beyond when I placed the order originally- we're located in Alachua and they don't normally deliver in this area, but since it was a large order and a restaurant they were familiar with, they were able to make it happen. My employees loved the lunch and I will certainly use 352 again!

Dalanda Glasper

The food is usually fresh and on time. However when it comes to customer services this company is horrible. They simply do not value their customer at all. Wont be ordering with them again!

Christine Johnson

Heather Armitage

Absolutely delicious food and smoothies.

TSC Channel

Fast delivery

Jonathan Benson

Terra Middleton

L P

We have ordered from 352 Delivery at work a few times now and have never had any problems, despite the fact that their drivers have to park in a weird spot and follow our instructions to find us in the hospital. We always have problems with other delivery services. Thank you for serving area hospitals!

Moises Rodan

Good service

Kaity Fairbank

Andy Torres

Caleb German

Kimberly Bradley

Thanks i was hungry

Zari Zai

Chocolate Angel

Trenton Brown

kristy belmares

Glo Rob

JohnRussell Salon

Angie Harrington

Emerald Ferguson

This is my GO to delivery service. The staff is always wonderful and polite, while the food is always HOT and Fresh!! Any place I have lived in Gainesville, they have been able to deliver to me. I highly recommend using this service. Especially since it has so many options!!! Don't pay other places to deliver you, cold, expensive food...when you can have a LOCALLY owned delivery service at your tips. They ACTUALLY care about the quality we receive. They even have a place where you can take a photo of your food, and submit it for them to review!! I got $1 off my order just for doing that. May not be much but, aye...ever penny counts.

Carlos Leon Alviar Restrepo

Horrible, horrible, horrible experience with these guys. They are late and rude, it was really a completely useless service. I highly recommend to use the other services in the city. They were late by an additional 30 minutes and when I asked them why, the response I received was "We are very busy. What is your address?" then after that they started giving excuses and when I told them that they should improve their service this was the answer "You were the 20th person in a row to place an order from Bolay. But thank you. I hope you find what you are looking for with the other companies". I am attaching the screen shots below. This seems to be a company that has no idea about costumer service. DON'T USE THIS SERVICE AT ALL!

Business Hours of 352 Delivery in Florida

SUNDAY
11AM–10:30PM
MONDAY
11AM–10:30PM
TUESDAY
11AM–10:30PM
WEDNESDAY
11AM–10:30PM
THURSDAY
11AM–10:30PM
FRIDAY
11AM–10:30PM
SATURDAY
11AM–10:30PM

PHONE & WEBPAGE

352 Delivery en Florida
View Phone Number
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