A bad experience! I order from Dover extremely often and never have a problem. This is the third time I went to the Milford location. The first time a middle aged guy was there; I didn't experience any problems. The next time I had called my order in, because I had very little time between work and school. My order was not made correctly and I didn't have time to wait. Tonight, as usual in a hurry; I called up to place my order to save time. I was told 10-15 minutes. At eight minutes I had arrived and could see only one couple in the establishment. I called to see if it was really going to take 10-15. This person told me 5-10 minutes. It was already 8 minutes, so I asked if it was done, she said almost. I went in at 10 minutes, at which she asked me my name, then we walked away, came back asked me my name again and cashed me out. At which point, I waited more than 10 minutes more before asking her how much longer. She said, it's almost done, as I watched the cook put cheese on one burger after another, so I knew none of these were mine. When I asked the third time how much longer, because I was going to have to leave if I didn't get my burger, I got a very rude response saying that if I didn't like it I should go to a fast food place (ah hello, maybe you should realize Wayback is a fast food place) and she said I should go to McDonalds, that they were busy. Meanwhile, I watched the four other orders get packed up and they got their food while I still waited and had to deal with the rude young girl. Finally, I asked the taller dark haired girl about my order and who the manager was. She was very nice, apologetic and got my order. I asked the rude girl her name, but I am not even trusting that she gave her correct name, so I will omit it. If she worked for me; she'd be getting fired. I don't eat McDonalds, but I don't think their managers would allow such a rude person taking to their customers like this. It should not take 25 minutes to make a burger, especially if I'm told 5-15 minutes and no one should have to deal with arrogant cashiers. I am now wondering if she didn't put my order in until I arrived, but I was there awhile before she told the cook that I was there.