You will see all the feddbacks of people who know the products and services of Hard Rock Cafe (Restaurant) in Delaware.
To this day the business has a rating of 4.1 stars out of 5 and that score is based on 2614 reviews.
You may have noticed that it has an average rating is very good, and it is founded on a very high number of reviews, so we may say that the rating is very faithful. If many people have bothered to leave their opinion when they've done well, is that it works.
As you know, we don't usually bother to set scores when they are good and we usually do it only if we have had a problem or issue...
This Restaurant belongs to the category of American restaurant.
Good food, service was a little on the slow side because they so busy I presume
Largest Hard Rock Cafe in the world! They took multiple song requests from our table even tho they aren't really suppose too! Such nice staff. The waitress talked to us about the Beatles for like 5 minutes and we all had the best experience. We tipped really big. One con was our bill was huge
Food was delicious (photo doesn't do it justice), so was the service. Just be wary that a pint of beer automatically includes a "signature" glass. If you're not interested in the glass, you'll have to get a small beer.
My server Rick gave me an excellent Service super social made us laugh and I enjoyed my time at HardRock definitely would go back. I recommend you ask for him when you go. You will love it.
We only had dessert and drinks here. I will say this, the food looked great. The brownie sundae is large enough for 2 and is delicious. I also had the ultimate long island iced tea, it was perfect.
Excellent customer service but the food is really not that good. The Toothsome Chocolate next door is a lot cheaper and better.
The food is overpriced and you don't get your money's worth You're simply paying for the name
Always great food here, unfortunately my eyes are bigger than my stomach
It was a great dinner after a long day at the park. They were packed and the service was somewhat slow. The food took a while to get there. The food was actually very good for a chain restaurant. Try to get a table before 7 PM when most people get out of the parks.
Waiter was awesome so friendly and food was so delicious!
We went to Hard Rock Café for the experience and we could smell the amazing food as we walked by. We had the chicken avocado flatbread and southwestern egg rolls for appetizers and they were amazing. The kids both had steak and I had the signature burger with onion rings on it. The food was great but the kids favorite part was the specialty fruity drinks.
My then girlfriend took me there as part of a celebration of achievement I accomplished and she told the server and they did something special for me! Very kind of them to do so. Definitely will go back on occasions.
Was there 30 year ago. Whole new restaurant but the food and service is still super. Nice initiative Freddie week. It costs the manager blood, sweat and tears to start the movie Bohemian Rhapsody but managing the restaurant he is doing very well!
Great time, good food, good price and great view inside. They have guitars from famous musicians, pictures, letters, clothes they wore during performances and so much more. They encourage you to take pictures. This was on City Walk inside Universal, Orlando, FL.
Went on a Friday and there was no wait. It was my second option as the chocolate factory was ONE hour wait. Food wasn’t that good. Service felt way too rushed. Wasn’t even able to open the menu before they asked us what we wanted to drink. Will I give it another try? Maybe not. Prices are high. Yet it is universal. Not worth it.
Came highly recommended but I left disappointed. Ordered a drink before dinner. It was strong but flavorless and didn’t come until after my food order came out. Ordered the Cobb Salad. Tasty except for the pomegranate seeds which had a strong chemical taste. Our overall service was very poor. Waiter didn’t make another appearance until he brought the check. Choked down the Rock N Rita since we couldn’t get a refill on water. No thanks.
Food was very good, the service was somewhat disappointing. Apparently we were seated before shift change so the server leaving ignored us for almost 20 minutes before stopping and told us she was finishing her table, the one immediately next to us, and didn't know how long she would be responsible for us but she would at least take our drink order. The server who replaced her did her job well but I was already upset about the whole situation and probably wont be back for quite some time.
The service was excellent! Our waiter was on top of everything and really did a great job. The food is fine-just good ole American bar food. Nothing special, but very much on par with other Hard Rocks. The menu seemed a bit smaller than other HR’s we’ve been to, but there was a good selection.
Amazing place. We had a good time and listened to some great music. The food is really good and the prices are reasonable. There is something here for everyone. The server was fantastic too. If you are visiting it's worth a stop.
Food was good, our waitress was pregnant and due in two weeks and done a phenomenal job! Other waitresses were very nice and helpful as well, our group was singing along and occasionally dancing to the songs which some of we requested, we asked for the manager before we left just to thank her for her teams wonderful job, needless to say the food was top notch, excellent place and highly recommended.
I love this place so much. The hard rock is such a beautiful restaurant. I love the music, the memorabilia, and the food. The food is delicious and they make it perfect every time. I got the salmon and it was very well prepared as well as flavorful. Even the mashed potatoes on the side were perfect. I like that they play the music videos on the TV's to the music they play around the restaurant. Last but not least the staff is absolutely phenomenal. They always make the experience special. We recently went for my dad's birthday and they created an unforgettable experience that made my dad feel very special.
Three reasons: 1. Fabulous food!! The local signature burger I had was probably the best burger I've had for ages! So tasty, juicy & filling. And the onion rings.. wow!! Proper thick slices of onion and crunchy batter. 2. A great location with some fantastic decorations and rock memorabilia on the walls. 3. Fabulous staff!! We were with our 11 month old and they couldn't have been more friendly and engaging with her and to us! Overall: Definitely worth a visit in your in Waikiki!!
if you go make a reservation, I gotnluck and grabbed a seat at the bar. Like all hard rock cafes it is what you expect for the surrounding. The staff is great but they do need to add some help for the poor girl behind the bar, she is awesome but she needs help for how busy it is.
I ordered a strawberry cheesecake milkshake at the same time we ordered drinks. Then when everyone at my table had their food and was almost done eating. I had to wait for over a hour and a half for a strawberry cheesecake milkshake. That all I ordered! The survey was nice but all I want was my food then my group had to want 10 more min to get are checks.
Nice venue to see a show but unfortunately you have to walk through the tourist trap that is city walk to enjoy it. Great for people that are into that scene but an inconvenience for those of us that like to avoid tourist activities.
Love the wide choices in the menu.. recommend to those looking to be in an enlightened environment
Decent overall experience. Seating and atmosphere are great. Service was professional and prompt. The food was delicious but was not as hot as I prefer. This was the same for fries. Overall it was a fun experience.
Hard Rock Cafe never disappoints no matter what city you're in!
Lost our order but gave us a great discount.
Andy is an excellent waiter. He made our Christmas Day experience a great one. We thoroughly enjoyed our time. The meals were cooked to perfection. Many thanks to all the staff.
Please don’t visit this place to eat if you are handicapped. They turned us away at dinner time because they couldn’t accommodate a handicapped individual with a scooter.
Worst experience ever. Not only did they loose our food order to some ghostly waiter they could never find, after an hour we got our food. At the end we were treated to a palmeto bug under our table. We were assured he was the only cockroach, my a.... where there is one cockroach there are many more. The place stunk like spoiled food upstairs and near the serving area. Gone way down hill. Spend your money elsewhere.
You can never go wrong at Hard Rock Cafe! Orlando is home to the world’s largest Hard Rock restaurant and with good reason - they’re always busy! My personal definition of “busy” and the restaurant world’s version of busy are not one in the same, but I’ve never seen this place empty! Anthony C is my favorite server/Supervisor. He always makes sure my party and I have a great time whether I’m just popping in for a tasty beverage, a quick bite, or a full dinner. Did you know Hard Rock serves breakfast too? I didn’t! Sign up for Hard Rock Rewards and accumulate points in the merch shop and restaurant! They send out surprises and freebies via email.
Sons Burger was very dry.... Asked for my steak medium and it was definitely not.... Very bloody.... Husbands ceasar salad was lovely.... Such a disappointment... Wont go back
Great atmosphere, the food and service were good. My kids loved it.
Ordered steak salad my steak was rare and left blood all over my salad the crispy onions were soggy, my husband ordered New York strip steak was poor also and mash was cold and tasteless. I would of complained in the restaurant had the server given us the time to he wax rushed and not really giving us any attention at all.. very disappointing trip we have been here many times before but this time it was a let down waste of money...
We’d originally booked for a different night, which was cancelled by the venue. However, we rearranged the booking and the ops manager, Michael, went out of his way to make up for this. We were seated in the best seats, given a complimentary hoodie and selected the soundtrack for the evening. Our waiter, Hunter, was also fantastic and made an excellent host! I was very disappointed following the surprise cancellation but all in all, they really made up for it. And the food was delicious!!!
Horrible food and horrible service. Our waiter was absolutely terrible. He was incredibly cross and acted like every question or request was an inconvenience. We were also ignored for the majority of our meal. We never got refills on a couple of drinks and he never checked to see if our food was correct. My family and I have never experienced a waiter quite so rude. The food was also terrible. For the price you pay, I’d have thought the food would not resemble something out of the freezer section of a grocery store. I would never recommend eating at this location. If it were possible to give under 1 star, I would.
Wow. If I could give this location zero stars I would. First off, Burt is the absolute worst manager I have ever encountered. Not only was Burt rude, but he wouldn’t take accountability for his staff! We visited this location this past Saturday and waited almost 2 hours for our food.....when the food did arrive three out of the six orders were WRONG and COLD. When speaking with Burt he simply said “nothing I can do about it. We’re busy today. Have a great night.” Super cold hearted and RUDE. Awful.
The food was great, the atmosphere fun, and the waiter made our birthday girl feel extra special. Great place! I recommend the salmon!
We surprised our DD couple weekends ago on her 8th birthday with a dining experience at this HRCafe and Quinton our server not only was knowledgeable about the restaurant history and menu but also very entertaining. We were seated in the magnificent Dome room and at the end Quinton called our DD and announced her birthday in style, she got best wishes from everyone and was all smiles. Food was nice. Drinks, ambience, memorabilia and specially the service were fantastic. This restaurant is huge and offers a great atmosphere. Thank you Quinton!
Great service every visit. Staff friendly and chatty and great with the kids.
Came yesterday night around 10pm. All the fries at my table were over cooked. We order extra fries on the side seen we all love fries. The fries was hard. My husband burger didn't have any flavor and the nachos were nasty. Great service but the food was horrible. Paid so much money on a dinner for a party of 8. And no one like the food.
Food was great, this one seemed just a little better than other hard rock cafes I have visited. Our waitress was fantastic. She took the time to really chat about the parks and update us on when our food was coming. But she did this without intruding. Very enjoyable lunch, and large portions to boot!
If the prices weren't so steep, I'd give it 5 stars. Definitely not a place where you eat out on a regular basis. Service was good, drinks were keeping filled, and good was decent but process did not reflect the quality.
Great service, but don’t go for the steak. After a day at the park, I craved MEAT! What I got was a steak that had barely been seasoned with salt and pepper. You can’t claim to be a purist and only grill your beef unless it has been aged or at leased marinated. My recommendation is go for a burger in stead of the steak.
My self and the others three members of my family had be waiting in lines all morning and having fun. We all got to the point where we were hangry. I was able to make a reservation while we were walking there to guarantee us a table, even though we didn't need it. We walked in and were seated right away. Our server's name was Crystal and she was amazing. We all ordered alcoholic drinks and she checked our ids and she noticed it was my birthday a couple of days ago. The food was amazing and just what we needed to keep our great day going. At the end of our meal Crystal walked over and got the entire restaurant to wish me a happy birthday and she sang to me herself. She truly made our experience eating at the Hard Rock Cafe amazing. Even later when we were discussing our favorite parts of the day we discuss how amazing the food and service was. 12/10 would go again.
Fantastic place. Love going to see concerts here. The food is always good and the staff is nice.
Good food, service was a little on the slow side because they so busy I presume
Largest Hard Rock Cafe in the world! They took multiple song requests from our table even tho they aren't really suppose too! Such nice staff. The waitress talked to us about the Beatles for like 5 minutes and we all had the best experience. We tipped really big. One con was our bill was huge
Horrible we didnt even get drinks 20 mins in. Choices are horrible only like a couple things to choose from. Steak, burgers, or fajitas as entree....that's it. Service was horrible. Same with the seating. So we left... never again. Fair warning.
Food was delicious (photo doesn't do it justice), so was the service. Just be wary that a pint of beer automatically includes a "signature" glass. If you're not interested in the glass, you'll have to get a small beer.
Mother's day Mimosas and bloody Mary's to start the day. Both on point! Really like the bloody Mary as it wasn't overly spicy. Eggs Benedict and Southwest Omelet were also good. Guava jelly we've never had before. Nice touch and good. We always visit Hard Rocks where we go.
My server Rick gave me an excellent Service super social made us laugh and I enjoyed my time at HardRock definitely would go back. I recommend you ask for him when you go. You will love it.
From call ahead order service to gift shop employees it was excellent service! Manager noticed me @ bar for carryout order and was totally on top of it! Great food, great service!
Got seated at a greasy, sticky table twice but luckily the 3rd was clean. Service was slow, i think it was shift change. Food was ok but the large ice cream brownie dessert was missing the ice cream part and whip cream melted in a minute.
Kenny Wayne Sheppard was great, casino was full of smoking losers.
We only had dessert and drinks here. I will say this, the food looked great. The brownie sundae is large enough for 2 and is delicious. I also had the ultimate long island iced tea, it was perfect.
Good food and a nice atmosphere if you are into the Hard Rock lyfe. It is a little pricey but what can you do. I had the Impossible Burger and it was delicious everyone should come here and try it.
Every time I go to Hard Rock Casino they take my money. I've been there 12 times and have lost everything each time. Does hard rock ever let you win?
I went to hard rock cafe during my vacation to Miami. The chicken tenders were delicious. The service was stellar. I wanted a table for one by the water and instead of directing me to the bar and providing me with mediocre service, they did no such thing. I was able to sit right by the water. The server John was very helpful and polite.
The food and service are great.
2 beers cost $12.. Walked in with $100 last all about 30min playing $1 slots. Dont know what happened here used to be able to play for awhile just on $20. Save your money.
Clean fast and friendly. Good music as well
My future daughter in law, myself and her aunt. Enjoyed a girls supper together. Macaroni and cheese was filling, flat bread was good and the burger was delicious. The staff were very attentive. Came and refilled drinks, asked how our meal was. Good service.
The tipical American burgers and fast food that you can eat everywhere. For me nothing special, a bit expensive and definitely not the place I will go if I have other options.
Ordered the pulled pork sandwich. They gave me a cubed pork sandwich and was pretty tough. Suggest they don't call it a pulled pork sandwich if it's not pulled/shredded pork. Not sure who would want to eat a chunky pork sandwich. Waitress (Shanika) was awesome, bartender was not very friendly.
Excellent customer service but the food is really not that good. The Toothsome Chocolate next door is a lot cheaper and better.
Good place to hangout with friends and family. Only problem was I got asked for ID couple of times even though I’m way over 21!
Everything was good experience for us. Food. Drinks. Speedy service. Will come again.
Very nice the atmosphere was great
Awesome place all entertaining! The best cool spot in Tampa!
Wonderful staff full of stories and history great place for some amazing food and rich rock and roll history
Good food good service good music
The food is overpriced and you don't get your money's worth You're simply paying for the name
Expensive, but that’s kind of par for the course. Pretty good service, good food, had live music.
It's a hard rock cafe so can't be bad, but it is the worst one I've ever been. Understaffed maybe and not lots of memorabilia.
Love coming here, friendly people, lots of cool stuff to buy. Highly recommend.
I went with a group of four yesterday. The food was good and the lady at the shop was really friendly. Our waitress was a different story. We asked to split the check and she gave us a look like she really didn't want to. One of us paid with a card, while the other four paid in cash which visibly cause her more dismay. When it came time to leave a tip, we left the cash on the table, while the one person who paid with card tipped that way. We handed her our books and headed to the shop. A few seconds later, she found us asking who paid with the card and said "Thank you for being the only one in the entire group to leave a tip." She glared at everyone else, turned around before any of us could say a word, and walking away right past our table with the cash clearly still sitting there. I suppose it is partly our fault for not putting it in the book, but if she took a second to look or let us say it is on the table, I don't think I would be having such a problem.
Always love HR but manager and servers were above and beyond today. Nothing beats great food that came with excellent service.
This is your typical hard rock café and tourist attraction. Nothing significant to see at this location. Everything was well run and there was a good atmosphere. Service was great, the food tasted good, nothing bad to say about our visit.
Great service, great food and drink, fun environment.
Had to grab another guitar pin. Good selection of various Hawaiian pins.
Great Café next to the water and the shopping mall. Super nice and friendly stuff. Can't wait to come again.
Nice and kindly staff, delicious food, funny environment...
Hard Rock Cafe is always a very good experience, with amazing food and nice music. But Hard Rock Cafe Chicago exceeded my expectations with the incredible memorabilia, with things from famous artists who plays inumerous styles. Loved it!
When we got there almost no one else was there. Slow service was polite but slow. We ordered the trio fajitas. For the most part they were good, but the shells were hard. Asked for more, server forgot to bring them out and when we got the second 3 they we also hard. I suggest you go for a drink grab a souvenir and eat elsewhere. Super disappointed
Josh was our waiter and he was beyond 5 stars! Friendly, helpful suggestions that made the entire visit perfect! The memorabilia was fascinating!!
My burger was really delicious and our waitress was great. I can't get over the fact that after spending $85 on lunch for four we had to pay $15 just to park in their parking lot. They allow others who aren't eating at their restaurant to park there for a fee, so they make some extra income that way. Why not validate parking for customers who do eat at your restaurant? It was a very expensive lunch. We went for the ambiance and thought it would be a fun experience for the kids. They weren't impressed though.
Restaurante was closed, but the staff were so friendly and let us walk around to see and take pictures.
We didn't book and the friendly staff organised a table for us really quickly. After some shopping at the gift store we headed up and ordered (hard decision, amazing menu) and decided to share a burger. They brought it out neatly halved on two plates. I was chuffed :-) Great drinks, service and live music! Do recommend.
It was a great dinner after a long day at the park. They were packed and the service was somewhat slow. The food took a while to get there. The food was actually very good for a chain restaurant. Try to get a table before 7 PM when most people get out of the parks.
Very nice. Waiter and store staff awesome. Food very good. Recommend to go here in Honolulu, Hawaii.
Tried the burger that started it all, minus the bacon and it was surprisingly good. Son had the kids pasta with marinara and loved it. Prices for memorabilia is high, but that's to be expected. Service was average, I had to keep looking for the serve, she was chit chatting. It was 11 am on a Sunday and it was dead.
We had a great waiter... a very large party to deal with on a Saturday and he did well. We even took a picture with him. Thank you for the memorable lunch!
Beautiful clean environment.. friendly staff, very historic and iconic also
Philadelphia room smells old. Nachos were half warm. Kind of gross. Salad was wilted and tasted dirty. Service was good.
Service was ok but the food was terrible and missing main elements when served. The oats porrage came without walnuts and blueberries and brown sugar advertised, tasted like wall paper paste. The eggs Benedict slider came without bacon advertised. The manager comes the food which was good but too little too late. Go to tommy Bahamas next door and avoid the drama.
Made it a point to go to a Hard Rock Cafe everywhere we travel. This one was very nice and food was great. Large portions and atmosphere as nice with the open air area. Facilities were clean too.
My first time eating here, the food was delicious! The waitress was phenomenal! I wish I knew her name but she gave us awesome service.
Always a fun experience. The Casino is beautiful and all the dealers and pit bosses are friendly. And the buffet is amazing. The shops are wonderful and there is more Rock n Roll memorabilia than the Hall of fame in Cleveland. A must go for everyone, even if you're not a gambler.
Never a dull moment here, but could do without the clouds of smoke in the main areas...
went here while i was on trip, and it was amazing. the cafe looks very nice and the food tastes sooo good. i had the legendary burger, and it was the best burger i’ve ever had. the waitress was also very kind and always made sure to check my table. it does take a while for your food to come out, but it is definitely worth the wait. loved this place!
Great fun. Excellent Casino.
My then girlfriend took me there as part of a celebration of achievement I accomplished and she told the server and they did something special for me! Very kind of them to do so. Definitely will go back on occasions.
Was there 30 year ago. Whole new restaurant but the food and service is still super. Nice initiative Freddie week. It costs the manager blood, sweat and tears to start the movie Bohemian Rhapsody but managing the restaurant he is doing very well!
I like a lot, good music!
be careful they will over serve you then the tribal cops get you - it's a scam of some sort it's happend to lots of people calling me drunk after you sold someone $125 worth of patrone is outrageous how you think i got that way. ..
Part of the food was cold. Coffee also. The service was good
Great environment. Great food. Great staff
I would love a discount on room
Best burger and AWESOME onion rings!!
Usual set up for hard rock. Burgers and fries signature dishes and cocktails and memorabilia all over the walls. Staff very attentive and friendly
NICE PLACE TOOOOOOOO EAT, AND LISTEN TOOOOOOOO MUSIC, AMENNNNNNN.
Awesome staff. They were engaging. Drinks were good. Food was good. Had a great time!
Food was delicious from a deli location had great bowl of chili, but I am mad cause none this year I won anything from the machine
I came here with my family during a road trip. We were very excited to visit Hard Rock cafe, as it is a tradition of ours when my family visits the States. We walked into the restaurant which was empty except for one or two tables, and the bar area which, while not completely full, didn't have many open stools. As soon as we walked in, one of the hosts walked away from the host stand and didn't greet us. We waited for a few moments, and a second host, who was now chatting with the original host, came over and told us they were booked up with a large party (despite not a single table being dressed for such), and we could go find a stool at the bar if we wanted to stay. We left since it was painfully obvious we were not wanted there. We went to a restaurant nearby and a couple of other places in the vicinity - our hotel was on that street. Hard Rock never got busier, and the 'large party' never materialized during the two hours we were in the area. Ridiculous and frankly shocking experience from such a well regarded chain.
Very good! Rock-'n'-roll
Great time, good food, good price and great view inside. They have guitars from famous musicians, pictures, letters, clothes they wore during performances and so much more. They encourage you to take pictures. This was on City Walk inside Universal, Orlando, FL.
Went on a Friday and there was no wait. It was my second option as the chocolate factory was ONE hour wait. Food wasn’t that good. Service felt way too rushed. Wasn’t even able to open the menu before they asked us what we wanted to drink. Will I give it another try? Maybe not. Prices are high. Yet it is universal. Not worth it.
Cool place, food not so much.
Probably the best damn hamburger I've ever had in my life! And the appetizers are our of this World!
Good food and service. You know what yoy get with a good standard.
Hard Rock is perfect anywhere, but out waiter went the extra mile and gave us a welcome desert. I’ve been to several Hard Rocks across the world and the service is always great, but yesterday was the best so far. They have a John Lennon bag and an Elvis Presley music box that are awesome.
Good food and nice people
We are having a great night at the "Hard Rock Casino" in Tampa. Been waiting a long time to play here. It's a nice crowd and the music sounds great, from what we're hearing. Hope to come back and maybe do some show's around the country. I believe that would be a great experience. If you're with in driving distance, come up and catch the show some time. We would love to see you. Till the next time.
Not great not bad. I've been to some great ones so by comparison this one did nothing for me.
Food was good, service was a little slow but I think the guy was new. He was nice though
Food was very good, the service was somewhat disappointing. Apparently we were seated before shift change so the server leaving ignored us for almost 20 minutes before stopping and told us she was finishing her table, the one immediately next to us, and didn't know how long she would be responsible for us but she would at least take our drink order. The server who replaced her did her job well but I was already upset about the whole situation and probably wont be back for quite some time.
excellent burger, cool souvenirs, great service in both gift shop and bar.
Hard Rock Cafe never disappoints. Whichever branch you try, you will most definitely have a good experience. Food is great, staff were very friendly, place is amazing, etc.
One of my preferred places to eat. excellent location, neat, and excellent service. Highly recommended!
The service was excellent! Our waiter was on top of everything and really did a great job. The food is fine-just good ole American bar food. Nothing special, but very much on par with other Hard Rocks. The menu seemed a bit smaller than other HR’s we’ve been to, but there was a good selection.
Been here 1 hour now, still no food. 1/2 the restaurant is empty but still putting on a wait. Hostess said "we just dont have people". Pathetic. What a lame excuse for service. HIRE MORE PEOPLE AND TAKE CARE OF YOUR GUESTS!!!! Be honest do not argue with your guests.Our text times from the hostess clearly show us being seated at 144 and our good not coming till 250. If someone would have said, " we messed up. Your order will be out in a minute...or something" but no check backs, no communication nothing. A real mess here!!! I will say those by the time we did get our food it was very good of my steak salad was cooked perfectly
Best Ribeye ever, like ever!!! Food really worth it, loved a few of the drinks I tried, great baked beans and coleslaw!
We were greeted shown to our table and given a menu. That was the beginning and the end of my only hard rock experience. We left after a half hour without even being visited by wait staff for drink orders. I was so disappointed since there were a few things I wanted to try. I tried to be patient we even went back the greeter for help but to watch those seated after us get served wasn't worth us missing the train.
Had great time. Went with sister's. Atmosphere was good. Dealers was good explaining the games. First time there . Would go back again.
Good food and excellent service. Visited twice during our 9 days. First visit served by Brooklyn, extremely friendly, next visit served by Lynn, once again excellent service. Also, congratulations on 10 years of service at the Hard Rock Cafe. Make sure you hold on to these brilliant ladies. Cheers from Melbourne, Australia. Chris & Tina...
It was very good. Loved the band. Bought a T shirt as well. Friendly staff.
Great place for dinner and entertainment with your wife or family
The paraphernalia of eighties bands was pretty darn cool
Hard Rock Cafe is located inside of the Four Winds Casino. A nice place to eat other than the Timber's restaurant or the expensive steak house located inside the casino. Give it a try if you're there and you decide how to rate it. I give it five stars. What do you give it?
It is the 1st hard rock café we were able to see the scene. It was full of light. Enjoyable experience
What an amazing outdoor bar!!
Twisted mac and cheese was good, would of been better without the rock hard bread and cooked to death chicken. The pasta would of been fabulous just on its own. More was less. Drinks were good. Server was clearly overwhelmed.
This is probably one of the best resturaunts you could ever go to! The food is great and it doesn't take long for you to actually get your food. Its even better if you love music! MTV is playing on all the TVs, and a bunch of other music related items on the walls.
Excellent, food drinks and service were very good
It's exactly what you would expect of a "Hard Rock" bar and restaurant. Good food, a bit expensive, but not extortionate.
Staff is kind and helpful. Tried their NY steak and it was superb, well cooked and seasoning done right. Would definitely come back again!
I went here for dinner with a school trip. They gave us a limited menu of meals to choose from (which I totally understand with the number of people.) All of the menu items were a variety of cheesy or butter filled foods, including Caesar salad. I asked for the Caesar salad, but asked if I could have it just with some other simple dressing such as oil and vinegar. (I have a dairy allergy) The waitress literally brought me a plate of lettuce. Only lettuce, not even a dressing. I guess I would not recommend coming here if you have any sort of dietary restriction as they were not very accommodating with mine.
Food was good, our waitress was pregnant and due in two weeks and done a phenomenal job! Other waitresses were very nice and helpful as well, our group was singing along and occasionally dancing to the songs which some of we requested, we asked for the manager before we left just to thank her for her teams wonderful job, needless to say the food was top notch, excellent place and highly recommended.
Very good as usual! Waitress very good with my sister that have celiac problem, ask directly the cooker what she can eat.
I love this place so much. The hard rock is such a beautiful restaurant. I love the music, the memorabilia, and the food. The food is delicious and they make it perfect every time. I got the salmon and it was very well prepared as well as flavorful. Even the mashed potatoes on the side were perfect. I like that they play the music videos on the TV's to the music they play around the restaurant. Last but not least the staff is absolutely phenomenal. They always make the experience special. We recently went for my dad's birthday and they created an unforgettable experience that made my dad feel very special.
We went as a group of 40+ and had little options as food, burgers were undercooked, food was cooked wrong, waiters too at least 10 mins to get things done. I asked for a refill and he said "One Min" he never came back, I asked another waiter and she rudely replied "Thats not my job, its your waiters". When we left our table of 4 to go visit the bathroom they cleared our table! Absolutely rude staff and nasty food.
Amazing food great service
Always have a good meal when I go here. Great service.
Bought a guitar ladies in the gift shop were super helpful.
Ok. Needs more hard rock energy. Otherwise a bar and grill with music.
Wonderful service!!! We had the best server named Shelbry!!
Lovely look of the place, delicious food, and great service. Aside from a slightly confusing menu the cafe is a fantastic place to go.
Awesome food great service my suggestion would be to have french dressing for your salads. The best nachos I have ever eaten
The atmosphere was awesome! The food was delightful
The place is growing right before our eyes. Great place to hang out, grab a meal, meet up with friends, and if u are lucky, win some money.
It took 20 minutes to get a few drinks and it was not busy. Atmosphere was good. Overall a long wait for a drink, I would understand if it was busy.
Three reasons: 1. Fabulous food!! The local signature burger I had was probably the best burger I've had for ages! So tasty, juicy & filling. And the onion rings.. wow!! Proper thick slices of onion and crunchy batter. 2. A great location with some fantastic decorations and rock memorabilia on the walls. 3. Fabulous staff!! We were with our 11 month old and they couldn't have been more friendly and engaging with her and to us! Overall: Definitely worth a visit in your in Waikiki!!
Great fun
Always a nice place visit. Service was excellent, food was great. I simply can't stay away from hard rock when visiting the states..
Just wandering around as usual when in Taiwan i found out about this famous resturant. 2nd look them up in Chicago then heard about there might be one in Detroit. Like the memorabilia when you walk-in. Famous musicians signatures on instruments ECT. If I remember right they have burgers. So dig in you won't be disappointed.
The best staff with best quality food. Superb places to hangout. A bit costly but worth spending on the food. Parking here is a bit tough.
Nice place and I enjoy how all Hard Rock Cafe are decorated differently, attentive staff, ty
Restaurant was warm, bartender not worried about a channel change request for Miami game, didn't get greeted with a drink request. Sat for 6 minutes watching as he showed no urgency for my requests; mixing drinks instead.
Food was awesome. They need to turn the volume on the music down a bit for a great dining experience.
Jackie was our server and he provided us THE BEST service! He was friendly, patient and helped up make our decisions on drinks. The service was fast and he was very efficient and made our time at the Hard Rock memorable! We will be coming back and requesting his table!
I ordered a strawberry cheesecake milkshake at the same time we ordered drinks. Then when everyone at my table had their food and was almost done eating. I had to wait for over a hour and a half for a strawberry cheesecake milkshake. That all I ordered! The survey was nice but all I want was my food then my group had to want 10 more min to get are checks.
Nice venue to see a show but unfortunately you have to walk through the tourist trap that is city walk to enjoy it. Great for people that are into that scene but an inconvenience for those of us that like to avoid tourist activities.
Love the wide choices in the menu.. recommend to those looking to be in an enlightened environment
The food was great. It just took 40 minutes to get our food even though there was only a few tables filled ( it was close to closing). We didn't feel welcome when we came in either. The guy who sat us was visibly annoying when we walked in. Besides that. It was good food oh and they actually played rock music the entire time. Which was nice.
Always a good time and great food!!
Decent overall experience. Seating and atmosphere are great. Service was professional and prompt. The food was delicious but was not as hot as I prefer. This was the same for fries. Overall it was a fun experience.
Food was good and service was great. Big selection on drinks and appetizers. Music was a bit loud as it made it hard to converse with friends.
Nice variety of activities, food, casino.great day trip......
The breeze blowing off of the ocean was wonderful sitting at Hard Rock Cafe in Hawaii the food was delicious.
Beer was great next time ill check there food out and review agian. Bartenders were friendly.
We go every time Actual Bank Robbers is playing! It's our favorite venue to see them at. Drink prices aren't insane and the food is very good! Enjoy how they add production value to any artists who is playing. While the restaurant is huge you can sit close to the stage and because it's lowered it feels like a really intimate venue.
Had fun, good food- drinks! Music is always good
Great food good variety something for everyone. The atmosphere is very upbeat as are the serving staff. I recommend it for larger parties as well. Live music is usually very good.
We were there today for lunch. We e we were waited 20 minutes for our server to even ask about drinks and of course we were ready to order and we waited 30 minutes for our lunch. The fish in the fish and chips was tooooooo greasy and the hamburger was soooooo overdone it had no taste. I didn’t say anything because we were with others. I only tipped the waitress 15 percent because she was so slow. We probably won’t be back , the timbers has better sandwiches and service.
Why aren't there more people here. Great venue.
I visited this location while on vacation with my family and why HIGHLY insulted to have received a check with the gratuity added to a check for a party of 5. When I looked for the policy stating that it is automatically added to parties of 4-5 or more, I couldn’t find it. I asked to speak to the manager and he informed me that he just wanted to be sure his server was taken care of. How nice. I asked him to remove it and told him how presumptuous it was for him to assume that we would not tip, especially on a bill of over $200. We left a tip, as the waiter was not to blame for the manager’s ignorance. People should be treated fairly, especially according to the business’ policy. There are plenty of other places within walking distance of this restaurant. Go elsewhere!
Great food, A1 service!
Pretty basic food, good drinks, fun decor but only fair (at best) customer service from our waiter. We felt very rushed.
Always great food. Nice variety.
Went in with high expectations but left feeling disappointed. - Service was insanely slow. We had a table of 6 and we each had an entree. It took 90mins to get in and out with one course. Servers we slow to ask for drink orders as well. - Food was pretty basic. If you’re looking for a high calorie fried food this is the place to be. - The music was so random. They had a DJ who would swap between playing rock anthems from Nirvana and Queen and then just randomly drop in some Hip Hop & Rap music? Its the Hard Rock Cafe not a Post Malone concert. Overall, pretty average. You’re better off heading to Bills next door and getting a decent meal for a little bit extra.
The wife and I had a superb tyme.
Yeooooo this shrimp is bangin!!!!!!! I was shocked by the amount of flavor and perfectly executed crispiness. The southwest rolls were good but not my favorite from the major chains. Nice and light option for an appetizer. The steak salad was amazing. I usually add extra dressing to salads but again perfectly executed. The bartender was a cool dude, as engaging as you wanted him to be if you know what I mean. Finished of the meal with the brownie dessert and it wasnt bad. Huge. You can definitely share it.
A super cool hotel with a history prior to the hard Rock. Right off of Michigan Ave. We stayed there for part of our honeymoon and they were very accommodating and bumped us up to a suite. My only complaint is the price for parking, but hey its chicago!
Great times at a classic location. Remembering times at Hard Rock in London in the early 80’s. The same but better weather and better wait staff.
I was very disappointed,the food was soso, asked for smoked Turkey with stone ground mustard and soup. The soup was blah and warm not hot the Turkey was not smoked and the mustard was bright yellow mustard. They need to do a better job in the kitchen. The servers were excellent!
Food and service was great!
Good food and service.
The food was good and large portions. The waitress was
Lost our order but gave us a great discount.
The food was good. The menu was limited because of the shows. I got a burger.
Great food! Staff was awesome! Loved the music videos playing all around!
Please don’t visit this place to eat if you are handicapped. They turned us away at dinner time because they couldn’t accommodate a handicapped individual with a scooter.
Staff was wonderful! So nice, so friendly. Salad was good, appetizer was great. Entrees...not so great. Shrimp fajitas were not seasoned nearly enough and salmon was so salty that I would have returned it if I was the one who ordered it. My fiance felt he could salvage all it if he just boxed it up and took it home. We'll see!
Walked long way to get here was well worth it
Always great food. Staff very tourist friendly
Great place to spend some quality time. Dj David played a great variety of music. I had so much fun!
Saw Chris McCarty perform, OMG!!!! HE WAS AMAZING!!
Beautiful place as many Hard Rock cafes. Room was a little too noisy but staff was friendly and food was great. Average prices for this type of restaurant.
Very roomy with a stage for live entertainment. The food was good and the wait staff was patient.
The food leaves much to be desired but if you go on Sunday mornings the guy singing there is amazing. Even if you just get a coffee, it's worth stopping in.
Fantastic food and atmosphere.
Worst experience ever. Not only did they loose our food order to some ghostly waiter they could never find, after an hour we got our food. At the end we were treated to a palmeto bug under our table. We were assured he was the only cockroach, my a.... where there is one cockroach there are many more. The place stunk like spoiled food upstairs and near the serving area. Gone way down hill. Spend your money elsewhere.
You can never go wrong at Hard Rock Cafe! Orlando is home to the world’s largest Hard Rock restaurant and with good reason - they’re always busy! My personal definition of “busy” and the restaurant world’s version of busy are not one in the same, but I’ve never seen this place empty! Anthony C is my favorite server/Supervisor. He always makes sure my party and I have a great time whether I’m just popping in for a tasty beverage, a quick bite, or a full dinner. Did you know Hard Rock serves breakfast too? I didn’t! Sign up for Hard Rock Rewards and accumulate points in the merch shop and restaurant! They send out surprises and freebies via email.
I got the Prime Rib -to go- well they stuck in five Mexican flat tortillas, suppose to be bread or at least rolls. The plastic knife couldn't cut meat, juice soaked through bottom of paper container, bad experience, food was 4 stars though. Update: Was contacted by Four Winds management, offered to pay for my next meal there. I will update my stars if the meal and experience is better.
Great staff especially Brent with my grandkids. Lovely food
Sons Burger was very dry.... Asked for my steak medium and it was definitely not.... Very bloody.... Husbands ceasar salad was lovely.... Such a disappointment... Wont go back
Good spot, but can't wait for y'all to have the Band, "Smarty Pants" here in a couple weeks! Y'all should have a bigger dance floor because this band will make everyone get up and dance! Really wish the band was playing longer that night though. This band helped me break a medical breakthrough and I will travel as much as I can to see them! You won't be disappointed!
Great atmosphere, the food and service were good. My kids loved it.
One hour waiting for 3 burgers and still have not received
My wife and i had the salmon with mashed potatoes and broccoli and let me tell you ...it was delicious.I highly recommend it.Our server was very courteous and knowledgeable about the menu. A fantastic waiter.He made our experience there pleasurable.After dinner...it was off to pick up some of there great clothing gear.
Ordered steak salad my steak was rare and left blood all over my salad the crispy onions were soggy, my husband ordered New York strip steak was poor also and mash was cold and tasteless. I would of complained in the restaurant had the server given us the time to he wax rushed and not really giving us any attention at all.. very disappointing trip we have been here many times before but this time it was a let down waste of money...
Good food but overpriced for what you get. When there is love music this would become five stars. The ribeye tastes decent because they spice it we'll however the quality of the meat is low. It is stringy and chewy. Tried on two occasions to be sure.
Good service. Clean restaurant. Fish/chips too greasy
One of Tampa’s most unique establishment providing people the ability to take big risks for bigger rewards. The atmosphere is always high end, drinks that are poured heavy and a high roller room that does not disappoint!! A must check out for the those risky enthusiasts
Our waitress Jaz was super accommodating with our large group. The food and drinks were good and my baby loved her Hard Rock guitar plate.
A very cool place to visit. Parking is difficult at best and it is not cheep. But it is a fun place.
Would like it more if service was faster
Loud atmosphere, food good
Service was ok, turkey burger was great but my husband's ribs tasted like rubber, very hard.
I love the light the sounds the excitement, I get lost in it all like for real it took me 45 min to find my car so when I got back I'll put a tracking device on it and me lol, but all in all I'd had a great time
good music from the dj Great food Greg music and food
Great food. Friendly staff. Highly recommend.
This place never disappoints! A little overpriced but you pay for the experience
Our server, Jordan, and the bartender, Gabz, on the patio "rocked" it out. They sang and danced with us. Jordan even had a dance off with my 9yr old. So much fun and great memories. Special shot out to Sarah for hooking us up with the best seats in the house. And of course. One time for the management team for running floor without getting in the staff's way.
I loved the food, service, and memoriabilia! We had a great waitress! The manager stopped by and gave us some fun Miami ideas too!
Best place
Manager the rudest ever. She tried to blame us for her staffs screw up. No apologies, no warmth and no accountability. She apparently has no clue what the HOSPITALITY business is about! I guess this explains why so many employees are unhappy and food quality is hit or miss. This could be a great place if they got a decent manager. So beware of the short bad dye hair female manager if u have a problem ...she neither cares nor will treat you like a human.
Hot wings was poppin and the atmosphere was kool... Definitely a place to chill
Food, drinks and service was outstanding!! The nachos amazing, Mac and cheese yummy! And Fruitopia was the best beverage ever!!
If you love music and good food this is the place for you. Juciey burger and tasty fries are a must try. The staff was friendly and helpful.
Nice food, good ambiance and amazing service.
The service was great, nice atmosphere.. we had a nice meal with friends. hard rock cafe have the strawberry shake
Decor is cool service was great and nachos were H U G E
Enjoyed our lunch and drinks here while visiting Miami. Mark this one off my list.
It was just ok ... Food was only so so for the price ...
Absolutely love this place. The staff were amazing and made all recent visits memorable. The meals were big, great quality and good prices. Honestly can't wait for my next visit.
The atmosphere was amazing, our waitress made the experience not so great though.
No stars actually. It was my daughters birthday and we met there... gave our names only to be old almost 2 hours later that we would not be seated. Very deceiving.
Horrible food and horrible service. Our waiter was absolutely terrible. He was incredibly cross and acted like every question or request was an inconvenience. We were also ignored for the majority of our meal. We never got refills on a couple of drinks and he never checked to see if our food was correct. My family and I have never experienced a waiter quite so rude. The food was also terrible. For the price you pay, I’d have thought the food would not resemble something out of the freezer section of a grocery store. I would never recommend eating at this location. If it were possible to give under 1 star, I would.
Fabulous breakfast and we loved our server, Stepanie. The food was cooked as we asked. The Passion Fruit Mimosas were excellent!
Great place to enjoy a meal
Another great tournament tonight. Very professionally ran. Enjoyed the food and drinks as well.
Good was ok, a bit pricey
Wow. If I could give this location zero stars I would. First off, Burt is the absolute worst manager I have ever encountered. Not only was Burt rude, but he wouldn’t take accountability for his staff! We visited this location this past Saturday and waited almost 2 hours for our food.....when the food did arrive three out of the six orders were WRONG and COLD. When speaking with Burt he simply said “nothing I can do about it. We’re busy today. Have a great night.” Super cold hearted and RUDE. Awful.
Service very, very slow. And we both ordered salads! Two couples seated after us received their food and were almost done eating by the time our salads arrived.
Very courteous service from the host to the waitress. Super delicious food and drinks. Great decor! Beatles and Johnny Cash-need I say more?
The array of tables and machines larger then expected. Recommend getting a players card. Received over $100. In free play and comp dollars. This enables you to try new machines and raise your normal betting amount without dipping into your own wallet. Wide array of good food restaurant/cafes. Looking forward to return trip
The food was great, the atmosphere fun, and the waiter made our birthday girl feel extra special. Great place! I recommend the salmon!
Great venue! Best hard rock I've visited so far.
AWESOME. been too hard rock in Sydney but this was much better. Went a couple of times great service and loved the drinks.
I went there for the first time and it was the best time I had in a while
It's Hard Rock Cafe ladies and gentlemen. Great place to go and sit down and have a good meal. Great atmosphere, love the music. And the waiters & waitress were really friendly.
Amazing food. Great atmosphere. Friendly staff who answered any questions we had
We surprised our DD couple weekends ago on her 8th birthday with a dining experience at this HRCafe and Quinton our server not only was knowledgeable about the restaurant history and menu but also very entertaining. We were seated in the magnificent Dome room and at the end Quinton called our DD and announced her birthday in style, she got best wishes from everyone and was all smiles. Food was nice. Drinks, ambience, memorabilia and specially the service were fantastic. This restaurant is huge and offers a great atmosphere. Thank you Quinton!
Well, the ambiance is pretty cool but the food was served almost cold. The flatbread wasn't too bad. The burger wasn't too bad. It was just meh. I would probably go here to listen to a band and drink some prior to eating. Then, the food will probably taste better. Nothing real memorable to be honest..but casino!
Great experience, the food was exellent
Decent centralized location. Plenty of memorabilia on the walls, friendly staff. But $4 for a soda??? Seriously?
The servers were very nice and friendly but food was terrible. Do not order the cauliflower wings. Huge chunks of cauliflower were used that didn't have any flavor. Steak also didn't have much flavor.
Very good food, nice people!!!!!!!! But worse casino I have been too, I can't ever win over 500.00 in 4 yrs wow.
Excellent fish dinner.
Service was good and the atmosphere was typical of a Hard Rock Cafe. Food however was poorly prepared. My grilled chicken sandwich was dry and the only aspect that was warm was the bun. My wife's Waldorf chicken salad was over dressed and served with cold chicken. Maybe if you want hot food stick with the burger. Get a drink here, buy a souvenir but Pgilly has many more fine restaurants at a better price.
The worst place I ever been for last 20 years waiting for food around 1 hour and the brought cold steak empty bottle of ketchup. Manager try resolve problem and worm up the stake food come disaster destroy all evening charge me $110 Defenetly worst place and management. Highly recommend say a way from this place Left hungry and disappointed
Yesterday we went to the Hard Rock Cafe for dinner and I must say it was the most disappointing meal I have had in a long time. - Took over an hour to get food and it wasn’t even that busy -The food was dry and tasteless I would not go back or recommended anyone to go to this location.
Excellent counseling staff.
The food was ok, the service was "ok"
Fabulous! We came, we lost, but had such a great time! Many more changes coming.
I'm probably the last person who should review chain restaurants. Hard Rock Cafe is typical, loud, over priced, and forgettable. The food is the same as Cheesecake Factory, Friday's, or any other you can think of. The service was great until we needed to split the check at the end but that was not really the servers fault. If you are in Philadelphia and you are hungry please forget that you ever saw Hard Rock Cafe and go any of the hundreds of great places dining establishments this city can offer.
Good apps. Crowded & noisy. New bartender (1st day). He was excellent.
Came yesterday night around 10pm. All the fries at my table were over cooked. We order extra fries on the side seen we all love fries. The fries was hard. My husband burger didn't have any flavor and the nachos were nasty. Great service but the food was horrible. Paid so much money on a dinner for a party of 8. And no one like the food.
Great quick service! The staff was super nice and attentive
I wanted to order the Hickory smoked combo. The menu stated your choice of pulled pork, Brisket or ribs. I wanted two Brisket and pulled pork. The waitress refused stating I had to get one of each. I asked for a manager and showed her the menu stated customer choice. I was very disappointed in the way I was treated Hard Rock Cafe in Four Winds Casio in Michigan.
Chicago store - Nice place to visit with family, fun staff and delicious food
Was here this past Sunday heard that the burgers were a plus , well I will tell you NO way dry, little flavor and no way the size . The fries were good and the wings were very good . If we were to go back I would stick with the wings or try something else.
Great place to eat and enjoy live entertainment.
Love it. The staff are wonderful
Nice place. I got Impossible burger
Super awesome! Highly recommend!
Super nice service. Good cafe. Music just was too loud.
It's hard rock, you know what to expect
If the prices weren't so steep, I'd give it 5 stars. Definitely not a place where you eat out on a regular basis. Service was good, drinks were keeping filled, and good was decent but process did not reflect the quality.
Very nice place and good food. Dessert are awesome.
Did not go in, the outside was nice
Wait staff was as good as I remembered. Both my wife and I enjoyed both food and drinks too!
Great service, amazing food , awesome all around can't wait to go back
It was my first time visiting Hard Rock Cafe What can I say, Miami nights eating by the water with the wind in your hair and good food and drinks! Definitely the place to go. A must for culture and legends. Great atmosphere!. Lovely decorated. Staff and food great. Reasonable price. You are enjoying the vídeos along the music. At the end you can buy items in the gift shop. I’ve got a beer glass
Great service, but don’t go for the steak. After a day at the park, I craved MEAT! What I got was a steak that had barely been seasoned with salt and pepper. You can’t claim to be a purist and only grill your beef unless it has been aged or at leased marinated. My recommendation is go for a burger in stead of the steak.
For entertainment establishment, this place is a waste of time, the slots are tight, and time spent was minutes.. I hoped to at least spend more time playing, I actually have more fun on my phone casino than this place..
Amazing place to eat! The historical rock decor makes it such and interesting and fun place to eat! Another perk is that the food actually tastes amazing as well. Our server was super nice and funny. Great place to visit in Chicago!
I ordered ribs, she ordered burger. Ribs were tougher than jerky with sauce that tasted like ketchup, burger came out raw in middle, ordered to be recooked but 35 min later (they were slow at time) still no burger so we left. Basically we paid $50 for few bones of tough ribs, coleslaw and fries.
Great place to stop for a cold beer on a hot day
Great food and good service. They were able to get us in when the buffet was full and we were happy we went to Hard Rock instead. Same delicious food as the buffet....if not better!!!
Awsom place to eat and the service and food was out Standing . We love Four winds and you Both get 5 plus Stars in our Book Thanks Mr & Mrs. Charnetzky
The food is amazing! You can never go wrong with the steak salad! I'd suggest getting it! The wait is SOO long! I waited 45 mins for food, if it wasn't for the company I would have left. I'd go but go when it's not busy and plan to spend on avg. 2 hrs just to get food and eat before leaving.
The place and ambiance was very pleasant. Food took a while to come out and even though the food tasted good, the chicken in my salad was raw. The server and manager were very applogetic and didn't hesitate to accommodate me with a different dish. However, the incident dampered my overall image of the restaurant.
Food was terrible, service was worse, only 3 table took us 2.5 hours for burgers and salad. Would not go back
We go to Hard Rock's all over the country. By far this one had the best amd fastest service! Moses was friendly. I ordered the Bannock Shrimp and they were soooo yummy! Just wish the prices weren't so high!
Awesome food and the staff was very professional. I took my son and he was very impressed with the ambiance.
Prices a little high for portion sizes but you go for the atmosphere and the iconography. A bit too much pop music and not enough rock for my taste (Olly Murs? Really?)
Went with wife and it was extremely busy. With that being said we only waited 20 minutes for a table. Food was what we expected. Service was awesome. Management was well informed on what was going on and there to help anyone who had a problem. Would love to go again.
Fantastic place. Love going to see concerts here. The food is always good and the staff is nice.
The service was great! Super friendly and efficient staff, the food however was pretty bland. I had the mac and cheese with chicken.
Great food & service. Hostess was a little snippy when we asked for a table closer to some air. Fans weren't working inside and it was unseasonably warm. Couldn't take the heat so we let our server know and he was very understanding and gracious to get us moved to a table with some air flow. Overall great experience!
Noah was an excellent waitress! Food was delicious!
Cool decor, great service and a fun place to eat when coming to the city of Chicago!
Delicious hamburgers in a lively atmosphere. Polite and friendly
As with most of these stores, the food is pretty consistently tasty! The main rock display in this location is a "wave" of guitars, and the eating area is half inside half outside (kind of like a covered patio). Wait staff was pleasant and came multiple times to the table to refill drinks.
Great burgers and a friendly service. Recommended.
Good food and drinks and reasonable prices. Usually fast service Always enjoy walking around and looking at all the memorabilia. Clean rest rooms. Gift shop as you walk in.
This is a good place to eat with good food and the staff was fairly friendly
Hard rock has really good fajitas. But they have the WORST offering for the impossible burger - the bun is not vegan; the cheese is not vegan; the onion ring is not vegan; the condiment they offer is not vegan. So why offer an impossible burger at all? They are only offering it for publicity. They need to offer a truly vegan impossible burger.
This is the best place around. The atmosphere is just right, considering you have universal city walk right outside. They have the best music playing here. I highly recommend coming here often, like I do. You will not be disappointed!
Hard Rock Cafe was fantastic, of course! I loved the decor and the food was amazing! The waiting is to be expected, especially since it's on the premises of Universal Studios, but they constantly play music videos to keep people entertained and the walls are covered with rock and roll memorabilia. Overall an awesome experience, and the food was fantastic! I got the Texan sandwich.
Hard rock cafe rocks! Food was excellent and so was my margarita. Love all of the memorabilia.
Service was amazing but the food was subpar. I ordered the Twisted Mac and cheese.. but it was terrible. The kids chicken tenders were too peppery for my son to eat but came on an awesome plate. Great place for an experience just not food.
Excellent place to see a concert. Food is a little price but very good place if you want a great experience
My boyfriend and I were at Universal for his birthday a couple of weeks ago, and we decided to eat at the Hard Rock one day. It was my first time, and it was incredible. The best part was our server that evening, Ericka. When we had been seated, we were told by another server that she’d be with us in a moment, but she either ended her shift or got caught up with her other tables (it happens, no judgement, I worked in a restaurant for three years), so Ericka had come over to our table to let us know she’d be taking care of us. She was fun, sweet, very personable. We ended up getting sliders, the impossible burger, and a mac and cheese dish. It took a bit of time, but it was a Saturday evening, it’s expected. When another server (or food runner) came out, she had our entree’s. Ericka asked why those were out when our appetizer never came out and apologized to us multiple times about it. We told her it was fine, we didn’t care. She was kind enough to take 15% off of our bill over it, and it was appreciated. She didn’t have to do it, but she did. First times at restaurants are always better when your server rocks, and Ericka definitely was great. :)
Great venue. Typical tourist prices. Also, be aware, they don't take meal tickets if you bought a Universal package (or at least they didn't when we were there).
Fun place to eat! Went right in without a reservation, the kids loved it! Go, go now!
Had a great time here celebrating our anniversary with our family of 5, the kids loved their food too and we toured around checking out the amazing memorabilia, so cool!!
Very large place with lots of music museum type attractions to see. Very friendly staff and good menu choices. Good for kids or for just hanging out at the bar.
This is my all time place to visit when I am in Orlando...this is one of the most awesome Hard Rocks I have visited over the years. The food, drinks, and service is always the best! The Rock Shop is big and has a huge selection of Hard Rock Merchandise for any ones taste. This Hard Rock is worth the visit just to walk around see all the beautiful memorabilia displayed and 3 different bars for fast service.
Love it. It's awesome there. Can I go back again?
We went to Hard Rock Café for the experience and we could smell the amazing food as we walked by. We had the chicken avocado flatbread and southwestern egg rolls for appetizers and they were amazing. The kids both had steak and I had the signature burger with onion rings on it. The food was great but the kids favorite part was the specialty fruity drinks.
I’m not much of a complainer, but I wouldn’t spend my money here again. We had a party of 7, appetizers took forever, of the 3 appetizers, nachos, shrimp, and wings, the nachos were cold, shrimp was nasty, and our wings were charred. I felt the main meals were over priced and about average on taste. Not to mention our waitress was sub par and took 15-20 minutes to fill our drinks and came around a few times for 2 hours. We called ahead for reservations, and the place wasn’t that packed, so not sure what the deal was. The “experience” of the memorabilia was great, But if you’re on ANY kind of budget, and want quality service, I would not recommend this restaurant.
the staff was really friendly. + we were in a hurry, so we only ordered their sample of appetizers and it was excellent! the hot wings really had a major kick...went through a lot of napkins and water.
The Hard Rock Cafe is always a great place to eat. Our waitress was friendly and attentive. Our food was hot and served relatively quickly. They take a photo of your party at this location in case you want a souvenir.
Excellent food and drinks the best customer service ever
I have gone here 6 times in the past 3 years. So this is based on multiple visits. There is one server that does stink more than others, but I will not mention her name. Just note if she is wearing a wrist strap, you are going to wait much longer for food to come out. My most recent visit finally triggered a negative review. Of the 6 times I have been here, only 2 have been plesant experiences. The last one my wife and I were having trouble keeping the kids occupied and they always place us near the kitchen which is by far the worst place to sit with an infant! Next we waited for over 30 minutes for nachos, a kids meal (chicken tenders), and a strawberry mojito. However, the mojito took about 20 mins to get out. The food after 30 minutes we asked to make it togo, waited 10 minutes for the check and cleared it and another 15 minutes for the food. Then she forgot the kids drink, or so I thought. I got to the car finally, to fine soggy chips, no salsa, dried up cheese and some pinto beans. Sorry to say but a 3 year old could make better nachos than that! The kids meal had I kid you not 5 fries and 3 chicken tenders. Sorry but Hard Rock the other bad visits plus this has made me want to no longer come here! Thanks On a positive note some of the bartenders are really live and awesome. Like on august 8, 2019 there was one dancing around which was pretty awesome!
Memorabilia galore! One of a kind articles hang on their walls from all your favorite Rock Stars!!! Even a Pink Cadillac spins above the bar.. The lights, the grandeur, are breathtaking! The hostess escorts you to your table you're excited !!! The menu is awesome ! You select your dish... Within minutes your waitress brings your plate.... The food is mouthwatering ... delicious ! A bit pricey on the check but remember you get what you pay for .... which in this case is a memory to last a lifetime !!! I had the best time at Orlando Florida ... Eating at the Hard Rock Cafe was definitely a highpoint for my mom and me !!!!
We live in Wisconsin, so coming down to Chicago is a nice treat. We spent a lot of money today, so we weren't in the best of moods. We wanted to have a better time, so we came here. It was the best decision we made all day. The atmosphere was comforting, the smell was amazing, and the food was phenomenal! They even treated someone who was having their birthday super greatly! Our server, Hunter, was super upbeat, funny, and had an overall nice attitude. I hope someone else gets him tonight. After we ate, we went to the gift shop to get some stuff. The clerk, Hester, was super nice, really cool, and chill. They made us feel super comfortable.
The facility was beautiful, it had some of the most recent artists and coolest memorabilia. Chris was our server. She was INCREDIBLE! She actually knew what we wanted, before we asked. She’s definitely an asset to Hard Rock Cafe. She knows her stuff. She kept our coffee full and hot (even without being able to find a coffee pot) the coffee was the best I’ve had in a long time. They gave me a MASSIVE amount of cream cheese with my bagel, I was in heaven. I love cream cheese! We went for breakfast and it was the perfect start to our day. I was hesitant about coming here for breakfast, but I’m so glad we did. I will definitely be back!
Our bartender Shawn was amazing tonight. We went to celebrate a friend finally having a cancer free diagnosis and the service just made our night even better. This place is already awesome, but the bartender really made our night perfect ❤️
I'm rating the Hard Rock Live from a performer's perspective, as I've spent more time in the back of the house than I have in the front. While relatively little of my performance work is done in traditional proscenium venues, I've seen enough of a range across enough borders to have an idea of how good and how bad they can be. This is my favorite. From the techs who've been there year after year, to the history of a house that's hosted legend upon legend, to LED stage lighting so cool that you can do two hours without intermission and never break a sweat, to the nicest green room I've ever stolen five minutes alone in when I'm supposed to be waiting in the wings, there's just a wonderful energy to this house that makes you feel like a star. And I felt that way the first time I performed there; now, in addition, it feels like home. Long Live Hard Rock!
A lot of music
We popped in quickly to eat before we began our adventure inside the park. Nothing to crazy a typical Hard Rock Cafe. I asked if they had a panthers section but she didn’t know who they were. The specialty drinks were overly sweet. The wait staff was nice but not to attentive. I would probably skip it next time.
Best food and service in City Walk with a rocking atmosphere and tons of memorabilia. Biggest Hard Rock Cafe on the planet! A piece of the Berlin Wall out back on the way to the secret entrance to Universal Studios, but don't tell them I told you.
My name is Eric I was there last Saturday afternoon to celebrate my 50th birthday with my family the best experience the crews and the manager are excellent . I've been to high end restaurants there service is bad . Hard rock Cafe you rock. Best place in the planet.
Jason (Steve) is great! If you're looking for a drink or 10, Jason is the guy for you! He makes my drinks how I like my men, strong and stiff.
The Hard Rock Cafe at Universal Orlando Resort was awesome as usual. Great atmosphere, staff, and food. Prices were pretty reasonable, especially compared to some of the places at Disney Springs. We spent around $90 for three meals, drinks, and an appetizer. Definitely visiting again!
Our server T Bo was great! Burgers were pretty good. Fries and lemonades just weren’t there for us.
Had a good first time experience, they could add a bit more food options though. We had the jumbo combo and it was pretty good. I definitely enjoyed the wings, and the onion rings that came with it. The mango tango drink is pretty awesome as well.
Service was amazing and Ash was a fantastic and really fun server! I wish I lived closer so I could go more often but I still had a great time with my family regardless.
Dont bother. Went tonight on Citywalk, would never go back, glad I've been to a Hard Rock for the music memorabilia but found the food mediocre at best, onion ring tower was cold, waitress didn't know which burger had cheddar or American cheese (wasn't the same waitress we started with), forgot the bacon side with my burger, didn't really feel we were looked after by Pam either, had far far better food and service at Millers Ale House everytime, all in all, hugely underwhelmed and disappointed with Hard Rock, don't believe the hype, get yourself to a Millers. 2 stars for the decor, nothing else.
sup par food but staff was a bit lackluster, it was extremely busy but when we has started to see people who had sat down after us getting our food I had a problem , "I am not one to write bad reviews but I personally was unhappy" when me and a few friends had saw a few groups of 4 people who sat down after us getting their burgers before us, we had a table of 5 people and we did not order anything besides burgers ourselves. As soon our burgers had arrived we were famished , i took a bite out of my burger only to discover along with one of my buddies burgers were cold/ barely warm and the fries were old, i was told that the manager was busy at the moment and that we would have to wait , but the manager had never came to our table, we had paid for our food and had to go see our show sadly, i wish that the manager would have came, there is a great atmosphere here though, i wish i can come again and experience a great service with great food and staff the next visit i have in Orlando
Great food, great service, great time. Everything was fantastic, the manager even came by to make sure we were being taken care off. If you can bear through the wait time and pay the prices, it's a great experience.
This venue is good for an intimate concert. We saw Ron White and all of the seats made you feel as though you were right there with the star. I was not a fan of the cost of the valet parking. $40 foe 2 1/2 hours was pretty steep.
Who has anything to say about this place! It is huge and the place is jaw droppingly awesome
Great staff! Great food! Stopped in before a show at the Hard Rock. Had a great time with the staff and enjoyed all of the memorabilia on the walls. It keeps every part of the brain busy.
Great place, Great place and a great atmosphere. A must when visiting citywalk
Great burgers and a friendly service. Recommended.
I wasn't really thrilled here. The food was expensive but i didn't feel like it was worth it. At least what i had, i had a burger, it didnt taste seasoned. The staff was friendly. The music and ambience was great. I just didnt feel the food was worth the experience.
Great atmosphere, outstanding service, excellent food, well designed and decorated. Great gluten free options as well for anyone who also has celiac.
One of the best classic Cheeseburgers on the planet.
Great late night eats an d drinks was crowded but service was fast great and friendly
My girlfriend and I have been there several times and it's been great except for our visit today. We drive an hour plus to eat there and the service was very unfriendly and slow. We went at a day and time where it was not busy. We will continue to go in Hope's of better service next time
Very friendly staff and great food. Better than other Hard Rock locations. Seat outside if the weather permits.
Visit the harvest buffet they have awesome food selection and make sure to take your casino card for a $5.00 discouunt
This is a good place to eat with good food and the staff was fairly friendly
Great food! Good service! Awesome atmosphere!
Hard rock has really good fajitas. But they have the WORST offering for the impossible burger - the bun is not vegan; the cheese is not vegan; the onion ring is not vegan; the condiment they offer is not vegan. So why offer an impossible burger at all? They are only offering it for publicity. They need to offer a truly vegan impossible burger.
Great service. Great location. Easy to find. They are in the process of a remodel, but it did not interfere with the memorabilia or the service. The ground level is the shop and upstairs is the restaurant. There is an elevator for convenience. Great views of the boats and water taxi from the outside seatting.
It was my first time ever in a Hard Rock Cafe. I was feeling adventurous so I decided to go for the mango-berry cooler and the strawberry basil lemonade as opposed to the regular coke and sprite. The mango berry cooler was too sweet and the strawberry basil smoothie was too tangy. So much that we couldnt really drink any and opted for a water instead. The burgers though were great. Both burgers were cooked to perfection and had just the right amount of cheesiness without being overwhelming. The double decker is definitely huge. Too big to fit in your mouth and definitely filling. I was full after maybe 1/4 of it. The fries are also great. We got the twisted mac and cheese which is basically mac and queso. I mean, it probably wouldve been good for anyone looking for that sort of thing but for us it was kind of an unpleasant surprise. Again more of a personal opinion so would still go again and just get something else. The burgers definitely were the highlight and the service and whole aesthetic was great. We even got the take home mason jar which is great. Would recommend definitely.
This is the best place around. The atmosphere is just right, considering you have universal city walk right outside. They have the best music playing here. I highly recommend coming here often, like I do. You will not be disappointed!
Sarah was great! Food was fantastic & you can't beat the drinks & atmosphere at any of the locations.
Over priced food and too loud to carry on a conversation
Zachary is the best waiter!!!! Dude is on point.
Very nice place and fits the theme of hard rock (not really a cafe). However the menu is very unhealthy with the caloric amounts it is very easy to achieve your daily calorie limit with just one meal here.
Had good service
My server was very pleasant. The strawberry & lemonade with basil was GREAT!!
The Rise restuarant was amazing, our waiter was very pleasant to interact with. Our food was made to perfection and quickly. The casino itself was ok, weird that the non-smoking section was on the 2nd floor.
The grilled chicken sandwich was excellent, the server was awesome, and very attentive to our needs!
Great place for good food. Awesome decor. Great atmosphere.
I can't explain how amazing experience I had with my family there .. amazing food ,service anything I need it. They help ! I would definitely go back to this great experience again.. even my baby girl loved it .. :) I love Hard Rock Cafe Miami!
Hard Rock Cafe was fantastic, of course! I loved the decor and the food was amazing! The waiting is to be expected, especially since it's on the premises of Universal Studios, but they constantly play music videos to keep people entertained and the walls are covered with rock and roll memorabilia. Overall an awesome experience, and the food was fantastic! I got the Texan sandwich.
Loud inside but they have decent food and a fun atmosphere.
Hard rock cafe rocks! Food was excellent and so was my margarita. Love all of the memorabilia.
One of the best HRC I have travelled to ;-) The bouncer at the entrance is a legend!
Great food, service, atmosphere
Service was amazing but the food was subpar. I ordered the Twisted Mac and cheese.. but it was terrible. The kids chicken tenders were too peppery for my son to eat but came on an awesome plate. Great place for an experience just not food.
This was the first time I went to the Hard Rock Cafe, and it was a really fun experience. Definitely was one of the main things I was looking forward to doing in Philadelphia and I hope to visit the Hard Rock Cafe in Orlando in my home state of Florida soon. Great food.
We were disappointed that they didn't have cauliflower wings on the menu but there were plenty of other options. The servers were great as usual.
Excellent place to see a concert. Food is a little price but very good place if you want a great experience
Great food and service for our date night
A weekday early lunch turned out to be a great time to visit the restaurant with kids. We enjoyed perusing the memorabilia and snapping photos!
Service was terrible- bartender only paid attention to the males. Literally rolled her eyes at me during our first transaction together because I asked for a dinner plate to split Food instead of an appetizer plate. Food was okay, club had too much turkey and the burger was a frozen patty. Go outside to the patio bar and you'll receive much better service.
Just sat for drinks at the bar. Good atmosphere. Loved the throwback to the 70s and 80s music videos.
Best night out in Waikiki hands down. Great food, fantastic staff and brilliant opportunity to hear my daughter Julia rocking out with Johnny Valentine and his band on stage on a karaoke night. Memorable night for me.and my family.
My server Troy A was excellent and food was delicious
Always love coming back here. Great atmosphere. Goes without saying at any Hard Rock.
Jacob B totally awesome! Thank you. The Cowboy steak was awesome. Only have one complaint, the salad was loaded w cranberries Boo! lol other than that a great meal. Thank you Hard Rock Cafe $10 dollar bottle of wine Rocks as well We shall return
The waiter I had was very enthusiastic and quick, and the food, while pricy, is extremely good, you get what you pay for, at least my burger was very good, I don't know what more you could ask for.
The service was good and the food was great.
Hard rock in a casino..... need I say more!?
Good little hard rock cafe. The food is v. Good and v. Well priced drinks especially if you go during happy hour. The only thing that stopped me giving it 5 stars is that the musicn isnt typical hard rock cafe, needs to have more rock / classic rock on the loop.
Great experience, friendly employees, clean and efficient
We ordered appetizer super combo bc we liked the variety.
We've dined at Hard Rock Cafes all over the world. When you've had enough of the local variation of your favourite food, or even just the way they prepare it, you can always rely on the Hard Rock Cafe. Their standards, presentation, staff and even the layout can be relied on. Excellent menu choice, first class service and compitively priced.
My visit was awesome thanks to the manager which I forgot her name but me and my sister ordered some burgers and already took a very long time to get them out and when they did come out they were not well done like we asked more like rare so I after talking to the manager she made everything right and took care of our check and even gave us dessert. So the reason why am giving five stars is because the manager made everything better!
Great food and service.
When I visited here, they had live music, which is a very cool thing to have. The food is good! Its similar to food you'll find served at bars. They had a mixture of alcoholic drinks, although I didn't like them very much. They service is great and the staff are nice!
My boyfriend and I were at Universal for his birthday a couple of weeks ago, and we decided to eat at the Hard Rock one day. It was my first time, and it was incredible. The best part was our server that evening, Ericka. When we had been seated, we were told by another server that she’d be with us in a moment, but she either ended her shift or got caught up with her other tables (it happens, no judgement, I worked in a restaurant for three years), so Ericka had come over to our table to let us know she’d be taking care of us. She was fun, sweet, very personable. We ended up getting sliders, the impossible burger, and a mac and cheese dish. It took a bit of time, but it was a Saturday evening, it’s expected. When another server (or food runner) came out, she had our entree’s. Ericka asked why those were out when our appetizer never came out and apologized to us multiple times about it. We told her it was fine, we didn’t care. She was kind enough to take 15% off of our bill over it, and it was appreciated. She didn’t have to do it, but she did. First times at restaurants are always better when your server rocks, and Ericka definitely was great. :)
Had a great time with a great DJ DAVID Venue . E. I know I'm getting older but I love to dance that wonderful music love you don’t find that to much in Miami in today dates . I would definitely go back for the right show in the next weeks and by the way great food and people so humble and nice
it’s a BLAST to go on thursdays for live band karaoke. But the food is overpriced and more often than not, bad. Even the chicken fingers are nasty
Food is good, prices are good, vibe is great. All you need.
Great venue. Typical tourist prices. Also, be aware, they don't take meal tickets if you bought a Universal package (or at least they didn't when we were there).
Good food, great service, and prices you would honestly expect to pay at a chain restaurant inside of a casino.
Really good food, even for gluten free foods, reasonable prices. Very friendly staff.
Food and staff plus restaurant were fantastic
Fun place to eat! Went right in without a reservation, the kids loved it! Go, go now!
Had a great time here celebrating our anniversary with our family of 5, the kids loved their food too and we toured around checking out the amazing memorabilia, so cool!!
Love this place. Best one I have been to.
The Hard Rock Cafe is a great place to eat, regardless of zip code but the Hard Rock on O'ahu is a cut above the rest. The food is excellent, the service is top notch and the scenery... well, it's Hawaii and what else can you can I say?! We frequented The Hard Rock in Honolulu on a regular basis when we were on vacation and always came away happy and satisfied! Stop in and say hi, you won't be disappointed!
Get place to enjoy your food and then get your gamble on
Very large place with lots of music museum type attractions to see. Very friendly staff and good menu choices. Good for kids or for just hanging out at the bar.
This is my all time place to visit when I am in Orlando...this is one of the most awesome Hard Rocks I have visited over the years. The food, drinks, and service is always the best! The Rock Shop is big and has a huge selection of Hard Rock Merchandise for any ones taste. This Hard Rock is worth the visit just to walk around see all the beautiful memorabilia displayed and 3 different bars for fast service.
good food but our waiter Alan was greater
Love it. It's awesome there. Can I go back again?
Excellent food and friendly staff
Great place to be, nice service.
Fabulous atmosphere and good drinks, good selection of merchandise
We went to Hard Rock Café for the experience and we could smell the amazing food as we walked by. We had the chicken avocado flatbread and southwestern egg rolls for appetizers and they were amazing. The kids both had steak and I had the signature burger with onion rings on it. The food was great but the kids favorite part was the specialty fruity drinks.
I'm kind of a regular here.I love it.
Good food & place
Excellent service and good food.
Great place! Good conversation with the bartender this afternoon. Good food. I will return!
Nice place
I didn't really know where to eat, but than saw this place and decided to try it out. Service was amazing, very fast, people where very kind. I highly reccomend the Strawberry Basil Lemonade. Super chill place, loved it!
King Darius was an amazing waiter!!! I ordered the baby back ribs, and I must’ve gotten the Benjamin Button if pigs because that rack was F-U-L-L!! Darius was super energetic and very quick on getting everything to my table. Drink recommendations- on point! A+++
Great food. Great waitress
We were at the Hard Rock Cafe this week and it was great! Delicious food and awesome drinks.. The service was great
Seated relatively fast and food didn’t take to long, no complaints on the friendly staff. Also prices didn’t seem to be hiked up like other chain restraunts in the area.
I’m not much of a complainer, but I wouldn’t spend my money here again. We had a party of 7, appetizers took forever, of the 3 appetizers, nachos, shrimp, and wings, the nachos were cold, shrimp was nasty, and our wings were charred. I felt the main meals were over priced and about average on taste. Not to mention our waitress was sub par and took 15-20 minutes to fill our drinks and came around a few times for 2 hours. We called ahead for reservations, and the place wasn’t that packed, so not sure what the deal was. The “experience” of the memorabilia was great, But if you’re on ANY kind of budget, and want quality service, I would not recommend this restaurant.
Great service! We were one of the first ones in for the day. Manager came and talk to us. Asked for our music choices and played them for us. We were in for our honeymoon and he gave us a free ice cream. Our waiter was perfect. He didn’t over talk but checked in on us at the right times. We were pleased!
the staff was really friendly. + we were in a hurry, so we only ordered their sample of appetizers and it was excellent! the hot wings really had a major kick...went through a lot of napkins and water.
Management is amazing. Good location. Good memorabilia.
Attended a private party there and couldn't complain about a thing! Great experience, friendly staff, good enertainment, great venue. Although the next day has lunch there and while good, it took forever! Strongly suggest if you want to hold an awesome event and rent the whole place out.
Great atmosphere and staff. Keith is fantastic. Made us feel welcome the second we came in.
Loved it. Great food.
Nice sitting outside. No local legendary burger.
Food and service great
The Hard Rock Cafe is always a great place to eat. Our waitress was friendly and attentive. Our food was hot and served relatively quickly. They take a photo of your party at this location in case you want a souvenir.
Excellent food and drinks the best customer service ever
Too Smokey!!!! Home of first and second hand smoke....even in the eating areas!
Love eating here. Food is great
Staff was very friendly and atmosphere was nice. The manager spoke to us personally and was very friendly and accommodating.
Overrated over priced but great service
Was there last week, in the mood for a juicy burger and they didn't disappoint.
I love all hard rock cafes, and this one did not disappoint! Will definitely be returning
Great place to relax and have fun
The BBQ Bacon Burger was delicious. Except the last time I ordered this it was last month. The fries were less than half of what they previously had given me. It is now in a metal cup. Nice cup but I would have rather spent money on the other half of fries. Service was slower than usual. Most likely new staff. Needs improvement. I'll be back.
Good music and amazing food, quality costumer service.
Had a really poor visit here. Had to wait for a table. That was no worries. We were told to wait at the bar. Went to the bar, here where 3 bar staff. These guys looked busy as they were having a good chat. Asked us to take a seat opposite and someone would come to us. 10 minutes later, a member of your staff noticed we weren't being served and took our drink order. He gave us a bill and said we could pay with our meal. He was great. When we were called to the desk our waitress first and last words were " have you paid for your drinks" I explained her colleague said we could pay for it with our meal. She seated us. Didnt say a word. We waited at least half an hour, and she didn't return. We had our two young children with us. She seemed happy as she was having an in depth conversation with a colleague who was manning the front of house. It must of been important. Again the guy who noticed no one had served us came over to see if we were all good. We left as time was getting on, hungry and really gutted as we had been looking forward to our meal with you all day.
No complaints. It's what you'd expect from a hard Rock.
I have gone here 6 times in the past 3 years. So this is based on multiple visits. There is one server that does stink more than others, but I will not mention her name. Just note if she is wearing a wrist strap, you are going to wait much longer for food to come out. My most recent visit finally triggered a negative review. Of the 6 times I have been here, only 2 have been plesant experiences. The last one my wife and I were having trouble keeping the kids occupied and they always place us near the kitchen which is by far the worst place to sit with an infant! Next we waited for over 30 minutes for nachos, a kids meal (chicken tenders), and a strawberry mojito. However, the mojito took about 20 mins to get out. The food after 30 minutes we asked to make it togo, waited 10 minutes for the check and cleared it and another 15 minutes for the food. Then she forgot the kids drink, or so I thought. I got to the car finally, to fine soggy chips, no salsa, dried up cheese and some pinto beans. Sorry to say but a 3 year old could make better nachos than that! The kids meal had I kid you not 5 fries and 3 chicken tenders. Sorry but Hard Rock the other bad visits plus this has made me want to no longer come here! Thanks On a positive note some of the bartenders are really live and awesome. Like on august 8, 2019 there was one dancing around which was pretty awesome!
Alan was the best waiter I’ve had he killed it!!
Great time and the band was awesome( final say)
Amazing atmosphere, good food, great location, great service. I believe a must do in every Hawaiian vacation. The local burger is amazing!!! Souvenir (rock shop) shop has everything you need under one roof! Even opened for breakfast!
Great wings and decent outside seating. They are renovating, but still a great place.
Nice atmosphere, great service and the food was delicious.
A chain restaurant offering nice food at a fair price. Selection of cocktails and drinks available. A selection of rock and roll memorabilia on the walls to look at including guitars from the Beatles. Nice place to grab a meal / drink, listen to some music and take in the ambiance.
Great food and drinks- and incredible service!!
As always, good food, friendly people and amazing memorabilia.
Breakfast is great and very big portions. Atmosphere is killer
Really fun place. Despite the times too many tourist trap, we got in really quick. I think if you are okay with sitting in the bar area outside that will get you in quicker. The appetizer was delicious but the main entertainment was the Dj .he was so profesional playing any music any request stay with hard rock music classic culture and ohhhh boyyy what a great performance on the drums I wish they open until more late on weekends the music was unique thanks to that dj hard rock Miami has congratulations great staff great drinks great place to star your vacation on Miami
Nice place i thought it was very $$$ restaurant upstairs.
Great food in downtown Honolulu, right in the middle of all the action and only a short walk to the beach.
Good place to grab a glass of wine while I wait for train.
Good drinks great music
Great atmosphere. Fun time
Love the layout of the restaurant. Food was good staff was exceptional.
It was a pretty good happy hour...enjoyed the buffalo wing style cauliflower...yummy with a cold blue moon.
Today was the best experience I've ever had at hard Rock Bayside. Went there for drinks with ex coworkers; long time Reunion. There m manager Greg and the server Dante we're more than helpful. Advice: of you have a big group call in advance to make sure the manager can prepare the staff you need. It worked wonders this time ‼️
The place is super dirty and service was really bad. You can find better food and better service close to this place.
Had a really nice meal and drinks while I was here. The staff were very friendly and attentive. The burger was great and the drinks were just what I needed. The atmosphere is also nice with all of the Rock memorabilia. The music playing was really good too. Definitely a place you should visit if you are in Chicago.
Great food and atmosphere. Great space for banquets and fun times.
The server was very sweet and made every attempt to make our dining experience pleasant. However, the music was ridiculously loud and the food sucked. Burger was salty and the guacamole had no flavor. I definitely will never dine here again
Good food, perfect service!! Thank you.
My food was delicious and our server was great and super attentive. Loved it
A wonderful atmosphere. One of the better Hard Rocks I've been to. Good food and staff.
Pai Gow was on fire ....
Over priced and over hyped. Food was good but dont think it was worth $16.
well its hard rock cafe!! .. good sevice and great view
Clean, great service, great food, good price.
The atmosphere is very relaxing and the food is plentiful and delicious. This is the first time we actually sat in the restaurant and I'm glad we did. Our waitress was a delight and we all really enjoyed ourselves.
Enjoyed all the time I was there / Food outstanding
Fun and Great time there.
Went to three different places to have pina coladas and mojitos and this was the best.
Always have a great time here and it is always changing so it seems like a new experience Everytime we're there!
Loved this place. There are several Hard Rock Cafes in South Florida and all three live up to the reputation. The food, staff, and environment / decor are exactly what I expect from a HRC. This place won't disappoint.
First time at the Hard Rock Liked the Rib and Brisket combo,Wife had Fish and chips Fish was perfect ,and also enjoyed the Mulligatawny soup. Staff was friendly and service was perfect, will be back when at the casino.
At the Hard Rock Cafe for our dinner anniversary!! Absolute Queen is playing...yes...
Beautiful place too bad is very stinky like mildew
Awesome displays. Awesome location. Food was pretty good but expected a bit higher quality/more flavor for the price.
Great food and staff
The facility was beautiful, it had some of the most recent artists and coolest memorabilia. Chris was our server. She was INCREDIBLE! She actually knew what we wanted, before we asked. She’s definitely an asset to Hard Rock Cafe. She knows her stuff. She kept our coffee full and hot (even without being able to find a coffee pot) the coffee was the best I’ve had in a long time. They gave me a MASSIVE amount of cream cheese with my bagel, I was in heaven. I love cream cheese! We went for breakfast and it was the perfect start to our day. I was hesitant about coming here for breakfast, but I’m so glad we did. I will definitely be back!
Excellent service and well worth the price tag!
The portions are generous and it's quite filling, it can get busy on weekends, but during the day it's nice and quiet. It is a bit old and could be cleaner, service is good as well.
I love the Hard Rock Cafe. Everywhere I go and where they have one, we visit. The nachos are still big enough to share. The food is great. Staff is friendly. It was very busy though when we were there. Looks like more people are a fan
Our bartender Shawn was amazing tonight. We went to celebrate a friend finally having a cancer free diagnosis and the service just made our night even better. This place is already awesome, but the bartender really made our night perfect ❤️
Went to a Christmas party function on the second floor. The waitstaff and food were very good. The drinks were quick for the volume of people to serve. Definitely a venue to check out for large scale functions. Parking was the only drag as the parks garage is not close. But parking in Miami tends to be difficult anywhere.
Nice waiter, Michael, but food didn't come the way I ordered. Someone else came out later and acknowledged that it was not correct and assured me he was coming back to check on me later. Yeah right my brain said, and my brain was right. Not a terrible experience Food was passable. Would I return? No Look people, Be sincere at the very least. Look elsewhere.
Great place to have some drinks and food! Usually there's live music playing. They also host karaoke nights when you can sing as a real band plays with you.
1st time at HRC Honolulu and it was a good.impression. We visited during st. Patrick's day .and it was busy but nonetheless service was on point. Barbara our server was friendly, fast and super attentive. The cafe itself or was a bit small compared to others I have visited before but well kept.
The food was trash. Not seasoned and cold. We waited forever for our food and the shrimp was overcooked and cold. Our burgers were cold. These prices are too high for this bs. Turn around and try something else.
Awesome and delightful food, I liked the vibes this place has, and the cashiers were very friendly. I will definitely visit here again.
Had a delicious burger. The j-Bo. Service was amazing. Our server was Daniel and he was on point and personable. I would definitely ask for him next time I come back
I had a burger and fries and it was very delicious! Environment was nice too.
Ordered chicken fajitas. Worst I have ever tried. Chicken was absolutely cold , could not even chew . Cannot order anything since kitchen is closed . Never ever again go here
I love going to the Hard Rock Cafe and I love their t-shirts too. I always go to the nearest one when I am traveling, which is a lot.
I'm rating the Hard Rock Live from a performer's perspective, as I've spent more time in the back of the house than I have in the front. While relatively little of my performance work is done in traditional proscenium venues, I've seen enough of a range across enough borders to have an idea of how good and how bad they can be. This is my favorite. From the techs who've been there year after year, to the history of a house that's hosted legend upon legend, to LED stage lighting so cool that you can do two hours without intermission and never break a sweat, to the nicest green room I've ever stolen five minutes alone in when I'm supposed to be waiting in the wings, there's just a wonderful energy to this house that makes you feel like a star. And I felt that way the first time I performed there; now, in addition, it feels like home. Long Live Hard Rock!
A lot of music
That night we had plenty time and decided to visit Hard Rock Cafe in Honolulu. And what a surprise how fast and nice the service was. And when they brought those huge meals they looked so tasty :) And the steak was really perfect. Just excellent. But when they brought dessert we could say only 'WOW' :) It was really big and looked absolutely beautiful! My son was happy :) Nice live music. Thank you guys! Great experience.
We popped in quickly to eat before we began our adventure inside the park. Nothing to crazy a typical Hard Rock Cafe. I asked if they had a panthers section but she didn’t know who they were. The specialty drinks were overly sweet. The wait staff was nice but not to attentive. I would probably skip it next time.
Went to Hard Rock Cafe Miami right after getting off the plain on my week excursion to miami for some fun. The food was at best a 3 out of 10 stars and it took literally 40 minutes to get food and I went at a slow time, no wait and 1/2 tables were empty. Took additional 20 minutes to get ticket and only got it due to fact manager saw that myself and accompanying party were getting upset. Chicken was rubbery and just very low par for a famous restaurant such as this one. The french fries were good but that was it. Step up your game Hard Rock, just cause you have a famous name doesn't mean you can have bad food and service.
The best place to go to on vacation Hard rock Cafe they are committed to Serve customer!!!
Great sausages. It is difficult to find good places that serve good hot dogs in San Francisco. I was glad to find this place. The place is cheap, small, and tasty. I recommend the bear sausage. It was delicious.
Delicious food - so much choice. Polite and friendly service. Great option for souviners as well.
Best food and service in City Walk with a rocking atmosphere and tons of memorabilia. Biggest Hard Rock Cafe on the planet! A piece of the Berlin Wall out back on the way to the secret entrance to Universal Studios, but don't tell them I told you.
As always, great service and great food! Been there, done that, and got a t-shirt.
Amazing music, amazing food and amazing crew! They were fast, kind and very helpful...
The cafe was great. The food was really good. The band was great but it overpowered the restaurant and you couldn"t have a conversation with anyone. I tried the chicken quesadilla special with corn salsa. It was really good but I would suggest they put the salsa into a small bowl or cup because it was on the plate and made my quesadillas soggy underneath. The firecracker shrimp appetizer is really good too . I also tried a hurricane drink in a take home glass. The drink was very tasty with just the right amount of alcohol. I am looking forward to going back and trying some other menu items. Overall a fun night out.
The food and service are always great here. Service is quick and friendly. Great spot to visit.
Interesting games and architecture. Definitely worth trying when your in the Tampa bay area. Some games have good win ratios but several don't. You'll need to test multiple games to find a good one. Don't stay at a machine if you're not winning. Avoid losing your wildcards because replacement will take around an hour.
Food is amazing. The decorum is interesting, great music.
We thoroughly enjoyed our entire time. Thanks!
Beautiful place good food
My name is Eric I was there last Saturday afternoon to celebrate my 50th birthday with my family the best experience the crews and the manager are excellent . I've been to high end restaurants there service is bad . Hard rock Cafe you rock. Best place in the planet.
Good food, nice place
Great spot. It's all good.
A little late getting this review from early this year. We had great service from Twon, Nickie, and Greg. We were allowed to sit in an area with no server outside and obtained our own beverages. The bar was very busy and the keg ended up needing replacement when getting our drinks. All three did a great job getting our beverages and comped a round due to the delays. Very polite, courteous and helpful. Thank you.
Delicious food! Service was reasonably good. Atmosphere is very cool if you're into rock and roll.
Fun place! Great food and service!!
The band was great the service was good the food was average
Best St Patrick’s day party in the entire city of Chicago. No lines, good prices, live band and bagpipes. And no cover! I love going here. They have a big tent set up and bags and jenga in the back.
Nice service and the food was decent.
Food was good, but we had to wait a long time to be seated. Smoking in the restaurant was a big turnoff.
Loved it! as usual... HR is always great and fun, food so delicious and a lot of it.
Party if 10 for a birthday dinner, after paying we were told it would be over 2 hours before we could be seated and that would leave only 20 minute to dine. In the end they split the party up into groups of 2 and scattered them throughout the dinning room...not much of a group dinner this way. Please let people know what the wait time is BEFORE they pay! Must say the food was great as usual.
Clean, good food, excellent staff. It is child friendly but it is in the casino. Keep on the flower looking carpet unless they are over 21. Just wish the smoking didn't wander in time to time. My 4 year old kept picking up on it.
Awesome service, excellent food. Definitely worth the visit!
We love Hard Rock anyway, but the open air 2nd floor balcony with a view of the Waikiki area was wonderful. The restaurant is about a block from the beach, and is located right in the center of the hottest spot in Waikiki.
Fun place, great eats and libations.
Loved the Hard Rock Cafe. Great, friendly, helpfully yet timely staff. Food was delicious, and filling. Place was very clean including the restrooms
It's a Hard Rock Cafe--what more is tjere to say?
Great food and service, relaxing atmosphere.
Our waiter wasn't that great. Empty cups quite often and long time between ordering appetizers and our meal.
The food was good. Nothing super special but good.
The atmosphere, the live shows, the food and memorabilia is just fantastic.
Great meals to share. Make sure you leave room for the hot fudge brownie, it's amazing!!
Terrible service. Wife’s steak came out raw after asking for we’ll done. The table was done eating before it was brought back out, while the waitress talked and played on her phone. DO NOT EAT HERE!
Got the vegetarian Impossible Burger, with the basil strawberry lemonade. Fun atmosphere, goods options, but that veggie burger patty was just okay. Give me a good spicy bean based patty, add some jalapenos with cheese... now that's good. Still recommend going here. Picked up that Hard Rock glass as a souvenir.
The Hard Rock Cafe at Universal Orlando Resort was awesome as usual. Great atmosphere, staff, and food. Prices were pretty reasonable, especially compared to some of the places at Disney Springs. We spent around $90 for three meals, drinks, and an appetizer. Definitely visiting again!
GOOD food and fun atmosphere
I didn't have any food, we only stopped for a drink and shopping so we could say we have been to the HR in Hawaii. The Bartender was cool and made an awesome Tropical Margarita!
Be responsible in all that u do and youll always have a great time.
Excellent wings and service
Hard Rock Cafe never ceases to amaze me. I've been to this one and the one in Atlantic City, the food is delicious everytime. Staff is always very accommodating. Our waiter even understood that I was trying to get my 11 year old to order for herself. I always feel comfortable and it's great being able to look at all of the rock and roll memorabilia while you eat, makes for great conversation.
Love the free concerts of cover bands. The crowd is always fun and into it by singing along. Food is always good and the staff is always friendly. I look forward to going here in the future. Might have to take my chances on the slot machines to see if I can hit it big!
Best place to try your luck, and come out ahead.
Not as nice as most of the Hard Rocks I have been to, and I've been to a lot. The location is somewhat neat, overlooking the water, but the area seems somewhat sketchy. Thought the food was somewhat lacking, and I really wanted to love the bottomless sangria, but I won't be doing that ever again...
Our server T Bo was great! Burgers were pretty good. Fries and lemonades just weren’t there for us.
Great food, great service, great atmosphere
Had a good first time experience, they could add a bit more food options though. We had the jumbo combo and it was pretty good. I definitely enjoyed the wings, and the onion rings that came with it. The mango tango drink is pretty awesome as well.
Service was amazing and Ash was a fantastic and really fun server! I wish I lived closer so I could go more often but I still had a great time with my family regardless.
Great food, excellent service by staff and super Rock n Roll setting! Thank you!
Honestly saying, it was an awful experience. It took more than hour to be served. The burger was tasteless, both the beef and the chicken. I gave 2 starts as the waitress was kind and kept updating us on our orders.
Waited less than 5 mins for a table with a reservation made minutes in advance, Stefani provided great service and was very accommodating of my father's dietary requirements. The live music provides a great ambiance, and there's a store downstairs for all your Hard Rock merch needs. Parking is very close by too, would recommend going at least once while you're in the Honolulu area
Dont bother. Went tonight on Citywalk, would never go back, glad I've been to a Hard Rock for the music memorabilia but found the food mediocre at best, onion ring tower was cold, waitress didn't know which burger had cheddar or American cheese (wasn't the same waitress we started with), forgot the bacon side with my burger, didn't really feel we were looked after by Pam either, had far far better food and service at Millers Ale House everytime, all in all, hugely underwhelmed and disappointed with Hard Rock, don't believe the hype, get yourself to a Millers. 2 stars for the decor, nothing else.
Actually had an amazing burger and we ordered the chicken strips as an app and had them toss them in buffalo sauce and those were great!!
Went there for my birthday (Dec 25) and we waited 15mins for wait staff to acknowledge us after we were seated and another 30+ mins for food. The manager wound up being our waitress because our assigned waitress was just too busy. It appeared that they had minimal staffing when they opened up at 4pm. But on a day where everything else is closed and you are only a few places that are going to be open on xmas, should have been better prepared especially when your business is in a casino
Food is just ok. No big deal
sup par food but staff was a bit lackluster, it was extremely busy but when we has started to see people who had sat down after us getting our food I had a problem , "I am not one to write bad reviews but I personally was unhappy" when me and a few friends had saw a few groups of 4 people who sat down after us getting their burgers before us, we had a table of 5 people and we did not order anything besides burgers ourselves. As soon our burgers had arrived we were famished , i took a bite out of my burger only to discover along with one of my buddies burgers were cold/ barely warm and the fries were old, i was told that the manager was busy at the moment and that we would have to wait , but the manager had never came to our table, we had paid for our food and had to go see our show sadly, i wish that the manager would have came, there is a great atmosphere here though, i wish i can come again and experience a great service with great food and staff the next visit i have in Orlando
Didn't have the same feel as other Hard Rock Cafes... no rock music playing or music videos on the TVs. It was different sports channels playing...I could get that at a sports bar. Bartender was new, so the drinks weren't that good.
The server was nice (Marcie) as he came to our table sweating like he ran a mile to assist us. We asked about the AC, as it was toastie warm. He nicely stated that the hotel (Marriott) controls it and has take the thermostat hostage. Crazy for a company like Hard Rock to allow that to happen. We will not be returning until the cooler weather (although I bet the heater is controlled by the same ridiculousness. 2 thumbs down for this place. #hardrockphilly
Great restaurant! It was our second trip, first trip food and service were outstanding! We we've had a table near the open windows and it was raining but it was awesome! Sadly this time around (a year later) service was still awesome but food fell flat. We really were excited to eat there again but left disappointed. Who knows third time may be a charm!
My 1st time at any Hard Rock. I thought it was great, the bartender was very friendly. I only had wings a d beer, but both were great, will stop there again my next trip to Chicago.
Greet place and good food and drinks
Have great $5 apps for the football season on Sunday. Parmesan garlic wings, nachos, pork pulled quesadillas. Great place to watch a game. Closes at 9:30 eastern no matter what game is on.
Just go and u will fall in love
Service was awesome! Food wasn't great but it wasn't terrible. We just ordered burgers. They were overcooked. My drink was delicious. A Blue Hawaiian or something. Saw a steak that the table next to us got, didn't look to tasty but can't say for sure as I didn't actually try it.
Great food, great service, great time. Everything was fantastic, the manager even came by to make sure we were being taken care off. If you can bear through the wait time and pay the prices, it's a great experience.
Good food and spot to drink and eat with amazing view in Bayside Blvd.
Drinks were amazing as usual. Jumbo sampler was great and tons of food. Entees we got were awful and atrocious. I got club and was disgusting, very bland and char was only flavor-sourdough bread was dried up from toasting to much, could not bite through it side caesar was good but a lot of dressing. Friends chicken mac was dried up sauce on noodles and again bland dry chicken. Wife got original burger and was ok, however all the cheese melted and was on plate when received it. Never complained either just paid and left.
Fun stratosphere, good food and drinks
Food, service and music out by the pool Sunday, June 2nd were AWESOME, especially the music! Wow! Who was that?
Food is ok. Staff is uninterested, but get the job done. The best part is the decor.
This venue is good for an intimate concert. We saw Ron White and all of the seats made you feel as though you were right there with the star. I was not a fan of the cost of the valet parking. $40 foe 2 1/2 hours was pretty steep.
Food is ok, my kid loves the children's guitar plate so much he requested to have one at home. We bought a cup and plate at the store $12 for the two (not bad).
Who has anything to say about this place! It is huge and the place is jaw droppingly awesome
Went on a fri and the place was dead and clearly so was our waitress because she barely came around. The service sucked, the food was decent and the drinks were good.
Nice place away from hom food is great staff wonderful
Well it certainly pays to know people. When we put our name in we were told it was a 35 minute wait. Not bad considering it was a Saturday night in Phillie. We watched as several people that were not there before us got sat, including someone that was talking to the manager like they were good friends. Over an hour later we went to ask if we had been forgotten and were told "oh sorry, we just had a big party come in" YOU SAT FOUR TABLES THAT WERE NOT HERE BEFORE US. Service was not great. Our waitress never checked on us. My burger was not cooked medium well like I asked. It was very pink on the inside, my husband's food was good. We were in the Philadelphia room, so basically all we got to see was sports. If we had wanted to watch sports we would have gone to a sports bar.
Really nice place, food and staff was wonderful. Would definitely visit again when I'm in the area.
The sliders are delicious and great atmosphere
Ever since ive been coming here I've always have had a good time, great food, excellent service and servers.So i suggest that if you want to go to a casino to have a excellent time come to New buffalo Mi . Where you will have the time of your life. No other casino come close
Great food love the atmosphere
Over priced food, drinks and slow service! Skip this one for sure!
Good is too expensive for general meals. I shouldn't have to pay $14 for a premade protein sandwich. If it were more cost efficient I would rate it higher. The live entertainment was good.
Very typical. It's okay for a quick meet up or a quick bite to eat
Service and the food was ok. What l selected on the menu I wasn't a fan of but doesn't mean others wong enjoy.
Cant ever seem to come out ahead here. Fun anyway.
Amazing place. Great drinks good bands and amazing food
Great staff! Great food! Stopped in before a show at the Hard Rock. Had a great time with the staff and enjoyed all of the memorabilia on the walls. It keeps every part of the brain busy.
I have been to a few other Hard Rock's around the world and they never seem to disappoint. Great food, lively environment, the staff are really nice and good at their jobs. Parking is across the street in the parking garage at the bank. You do have to pay for parking. If you're right in front of the Hard Rock then you should be on that one way road. The building to your left is going to be the bank along with other stores. Keep going down that road and stop before you get to the end of the building and the entrance to the parking garage is to your left going down. If you're in Waikiki already the Hard Rock is with in walking distance of most of the hotels.
The local burger was amazing. Drinks were pretty great. Paid for the name so a little too expensive for what you get.
Best hardrock! Good hamburgers. Nice service
Bartender service could be better or maybe add another on band nights! The bands are awesome never heard a bad one yet!
The waiter did pretty good keeping up with our group of 14 people. I would give 4.5 if there were half stars, all the food was good except my club sandwich - tasted ok but was extremely dry, had to add more dressing and some mustard to make it edible. The ice cream was fabulous!
God's food and ambiance
The whisky bacon jam sliders were absolutely amazing. The best burgers I've ever had. The server, although i didnt catch his name, always made sure we were beyond happy. Excellent place to eat.
No problems. Food was good. Cocktails were good! Not a Philly resident. It was nice to see a restaurant that wasn't all about cheesesteaks.
Good food. Nice bay view, great staff.
Love this place but we waited on the prime steak dinner for hour no refills no sever refilled water from bar speechless in disappointment steak was dry cold didnt eat but small piece. They offered to recook but who has another hour to wait staff just playing on there phone not people friendly for $65 in food im mad
This is our favourite place to go. Very friendly attentive staff great cocktails and good music. The food is amazing too.
They were smart to put us crazy gals in the back corner! Live music, wonderful servers full of spunk! Loved it!! Will def come back next time I make it to Hawaii!
Some people say it's a Hard Rock Life but its tasty and cheap in my eyes. That was an awful pun and this should be deleted for it. However the place has a great view, awesome staff and amazing live entertainment
Regular bar food done in regular Hard Rock way.
The Wings Are Fi
Great atmosphere. Food was really good and consistently as good as other hard rocks that I've been to. Enjoyed the fact that they had a Saint Patrick's Day singer for us to enjoy in the evening. Everyone was very festive to celebrate the holiday. Location rocks..... no pun intended
Great atmosphere, good service, ok food
The service was good but the food was a little greasy.
They sell beautiful leather jackets.
Upon looking at the menu, my friend and I did not realize how many calories all of the entrees were. Everything on the menu was at least 1200 calories. Even some salads were close to 2000 calories! My Nana told me later on that there is a menu for people watching their carbs/calories, although I did not see such a menu.
Had a very delicious meal there, and some lovely drinks. Great service and very kind waitresess...
Great place, Great place and a great atmosphere. A must when visiting citywalk
Drinks at the bar were good but the live music was far from something I would expect at a hard rock cafe.
Great food and drinks at reasonable prices. Have always had great service there as well
Just what i remembered . only nice place to eat by the terminal market. No goons allowed inside so there are just normal patrons. Worth the price. And the wings were amazing. Thanks!!!!
Will not come here again especially because of crew walking in front of row d in balcony area. Made it impossible to enjoy the show without them walking through. Not only that there was a no videoing, if your going to enforce that you need to do it for everybody especially on the floor area!!! Will not come again.
This Hard Rock Cafe at Universal Orlando is brilliant. Our server was Anne and she was very attentive and fun. The food was delicious, including the Impossible Burger which we tried for the first time. Very impressed! Only part we didn’t like was having to pose for a photo in front of a green screen before getting shown to our table and then saying we didn’t want to purchase it after they had printed it and brought it to our table. Since they had already printed it, we’d have loved to have kept it as a souvenir considering the price of the food! Overall, the food, service, and atmosphere were excellent. I would recommend going on special occasions.
The place was awesome I like the location many things to see. Nice friendly staff. Ricki I think our waiters name was awesome. The New York strip was amazing best steak I've had in a long time I think it was the garlic butter that made it so delicious. I had a couple of ribs too those were tender and the sauce was sweet and spicy.
If you love rock and legend music culture this is the right place for you. Every corner holds a piece of memorabilia full of history, with a story behind so it’s really cool to take the tour and enjoy all the things they have to say about them. Keep in mind you are basically eating inside of a museum so I think prices are fair plus, you get a decent amount of food. The menu has different options with some interesting twists, so is not the typical American Food presentation. All ages are welcome! All the times that I’ve been there, servers have been very helpful and friendly. Definitely coming back!
Definitely a must for hard rock aficionados. Had a quick bite, wings and a few drinks. Parking available at the City Walk, go through security line and check out their all the stores.
Had a great night! We had live music from too many great artists to name. Drinks were served up quick and spot on. From the dance floor to the outside balconey overlooking the walk below everything was great. Only downside was that the bathroom was on the bottom floor and the stairs got steeper as the night got longer.
Great place, good service, reasonable food
undecided on a show, I called and spoke to two wonderful women who assured me that accessible seating was available for my service dog and I. accommodations we easy to make and made the experience wonderful. I'm extremely grateful for how easy our first show was in Orlando. We will definitely be coming back to future shows. A definite recommend for all, staff is well trained and its a great experience.
Awesome food. And a gluten free menu!! Loved the classic burger with the GF bun... The green beans were garden fresh and perfect. The boys (22 & 24) got their beers and each received a free hard Rock Cafe beer glass. Good music, good time, great memories.
The food was quit good but the thing that brought the quality of the restaurant down was a waitress of the name Jill. She was constantly running from one table to another in a methodical manner, and when we turned in our cards to pay for our food one was missing, at this time we had a different waitress come over to work on the table instead. She only came by the table to say that we must have misplaced it and for us to not say she took it, I am not accusing her of stealing it I’m just saying she was so soon to accuse us of misplacing it instead of thinking were she misplaced it. In conclusion, she did quit a pore job waiting on the table and ruined the eating experience for me.
Another amazing Hard Rock, this is probably my second favourite Hard Rock, second only to Tenerife. Fantastic building inside and out. There was a group of 10 of us, staff easily coped with big groups., quick and friendly service as always!
So today was my birthday and for my dinner, my friend and I decided to go to the Hard Rock. All we wanted to do was get the jumbo combo and the brownie sundae for my birthday. Our waitress Thamara was not very attentive to our table even though the restaurant itself was maybe moderately busy at best. We went in at 7:30ish and we didn't get out until 9 pm. We saw our waitress all of two times during the entire visit. We waited on her to come by us so we could get a to go box and order my dessert. We waited for about 20-25 minutes until I had to go ask for a manager to assist us. The manager Steve also wasn't very helpful. He just apologized and I told them it was my birthday. They came back out probably 15-20 minutes later with some ice cream for my birthday and that was about it. It took about another 30 minutes from the time we spoke to a manager to the time we finally got out of the cafe. It was the worst service I have ever had a Hard Rock and I won't be going back to this location.
Great experience. Food was above average. Wait staff were excellent, very attentive. Prices are reasonable for location. Atmosphere was great.
Yummy! I always worry about these kind of tourist attractions but our visit was great! From the get go our waiter/bartender (Rocco in the rock room) was amazing. He had recommendations from drinks to add ons. My husband had the fajitas with the blackened seasoning on it, definitely kicked the flavor up. I had the twisted mac and cheese with chicken, they definitely give you plenty and the grilled chicken wasn't dry. Drinks were great also! Definitely recommend!
OMG! Breakfast was amazing! Our service was great. Our waitress never let out drinks get empty. It was my son's first time eating at a Hard Rock. He is into that whole vibe, as he is an avid guitar player. Thanks for the wonderful breakfast and impressing my 15 year old son (that's hard to do).
Nice looking place, nice people, good food, slow service. The place had lots of cool memorabilia, which was sweet. From stuff from Elvis, to stuff from Elton John, you had an array of pieces of keepsakes from times past. The waiters and staff were nice and had a kind attitude, developing a warm, cool, and friendly atmosphere. This was a nice touch to the place and helped the overall mood. The food was good, with most of it being cooked well. However, half of my sister's chicken strips were somewhat hard and wound up hurting her teeth once she bit into them. Also, my mother, who has a mild intolerance to onions, asked for no onions on her food. She wound up with onions on half her food, which was strange seeing as I had ordered my food without butter and got no butter. The service was also somewhat slow, which I'm not complaining about, as it looked like they were understaffed a bit. All in all, 7/10. Good food, OK service. Might eat here again if I wanted to showcase this to someone else. Would recommend to those who like rock memorabilia and collectibles and want to get pictures or pose in front of them.
This is my favorite restaurant. The staff is amazing, which makes the customer service wonderful. They actually seem happy to be working there and I love that about it. The food menu has become smaller over the years - I do wish they would fix that part. However, the food is still always fresh and yummy. The rock shop is the best! I always find amazing goodies when I visit.
It's the world's largest Hard Rock. It's in the shape of a guitar!! Delicious drinks, and amazing food. These folks go out of their way to cater to different food requirements/restrictions. If there is something particular you are tryi g to avoid, let them know. They will do everything they can to make you happy. Being that it's at City Walk, it is busy. Always. Reservations are recommended but not required. When we walk in, we rarely have to wait very long for a seat. Three bars also mean that if you're just looking for a generous libation, you will have your drink in short order. And, if you're in a hurry, they do their best to get you in and out as quickly as possible. When in the parks, this is our favorite place to grab some grub and wash it down with HUGE margaritas!!
I have been to several shows here. It nice but poorly designed. There is one bar and its location is directly by the entrance doors causing a jam of people entering and getting to the bar. Its always hot in there even at night and they pack you in like sardines. The staff is great though and very helpful and polite
Nice experience with an interesting decor and memorabilia. Burger was tasty and I loved the beet salad. The host, Mr. Keith was beyond amazing. Mr. Keith cheerfully welcomed us and escorted to our table. It turned out he was from DC area where my daughter and I currently live. Mr. Keith was very personable and made us feel like home. Thank you for exceptional service.
This Hard Rock Cafe proves to be on par with the best themed restaurants around. The food was well-prepared, the pictures and memorabilia were strategically placed throughout the venue to add to the cool vibe and ambiance and to engage the patrons in an unforgettable, enticing way that provides for an awesome dining and entertainment experience all around. The service was prompt, efficient, and on-point..and that's saying a lot because it was extremely busy when my party arrived. The front of house staff were all smiles, providing great customer service skills while my party waited upon arrival. Clean tables and bathroom sanitation was top-notch!
I know some people may that you've been to one Hard Rock Cafe, you've been to all of them. I would say this is not the case at the Orlando's Hard Rock Cafe. For being located in Universal Studio's City Walk, this place was packed, so do expect a wait, but the staff is very friendly and well trained. Went with a large group and there was something for everybody even people in our group that were vegetarians.
So much love for this restaurant. Very friendly personal and good instructions about the hard rock Cafe and the bands. The guys (we had Peter I think) are very competent and having fun at the job. I love the food and the atmosphere there. Thanks for a nice job guys. Love from south Germany ❤️
Great food and atmosphere! Was immediately seated, no wait time on a Monday at 6:00pm. We asked for a tour. Ian was our guide. He was very informative and knew the memorabilia very well. Karlie was our waitress, she was prompt and attentive. Excellent experience overall. Will definitely visit again next time we are in the Orlando area.
Such a great experience!! We had a great waiter (Eman) and the food was fantastic. There was no wait for a table at prime dinner time and everything came out in a reasonable amount of time. Highly recommend!
nice place with friendly staff and very friendly serve, i definitely would recommend this place to hungry people at Universal.
Waited an hour for food to come out...rediculous given two kids Mac and cheese dishes. My husband ordered a salad and me chicken tenders. Never go back!!!!
Terrible night Was told on first visit that if I return and sign up with rewards would be able to redeem a 1 for 1 reward Came tonight and didn’t want to honour the promised reward. They did eventually but I had to argue for it which is not a good way to end a nice vacation day. Hard rock ruined my holiday evening and dinner this evening To make matters worse the retail assistant CHRIS refused to help me understand the rewards app. He was arrogant and very very rude. Both restaurant and retail was terrible and I won’t be returning Shame on you Hard Rock - and CHRIS should get out of customer service - he was terrible and openly rude
Nice food and good rock memorabilia to look at
Kids meal (pizza) was very small—flatflat bread with a small handful of fries; chicken Caesar salad had dried out grilled chicken. I had to send it back. Food allergy (peanuts) was mentioned at order for a hot dog kids’ meal and meal arrived without the bun without advanced notice that there would be no bun. Server allowed us to order a different kids meal (pizza). Twisted Mac and cheese was good and slider cheeseburgers were good. Our server was super sweet and helped out to fix issues but I’m disappointed that for the high prices that there were issues at all!!
Celebrated Freddie Mercury week! Was commissioned to provide birthday cake & cupcakes. .fun atmosphere. Great service..Brandon was awesome! Bernadette Dau their Sales & Marketing Director did an awesome job
This is a great hard rock cafe located in city walk at universal. This is the largest hard rock cafe in the world. They have a rock shop inside. There is also a theather located next door. The service was good and food was great.
The restaurant was pretty full during this visit. I ordered a Cesar salad with grilled shrimp instead of chicken, it was pretty good. The waiter was responsive and worked quickly. The manager stopped by our table to see if everything was good, which it was. I knocked a star off because of where the hostess thought she was going to seat us...at a very dirty small booth in the very back of the restaurant. Then she seemed a bit snippy when I asked for another seat. Her tone changed swiftly when I didn't back down...we ended up with a different seat with a better view. Overall good atmosphere, good food.
The food was amazing and the service was stellar! Thank you Kim V. for making our anniversary lunch absolutely incredible.
Food is pretty standard for a hard Rock Cafe..guitars are cool. And in general most staff are nice. Stuff running on TVs is usually really mainstream annoying popular music, and nothing to do with rock. ( but that may also be a corporate thing).
They take a very long timefor the food but the rest is great
Very rich food. The place is beautiful and the atmosphere comfortable. The food is delicious. Congratulations!
Short wait to get a table and friendly folks to greet and seat us. It was downhill from there. Extremely long wait for our food even after asking our wait staff to check on it. Food eventually came and was dry and cold. The fries were warm and edible but $30.00 plus ribs were dry cold and horrible. We asked for our check and the waitress noticed the ribs were uneaten she asked if needed a to go box. We described the inedible condition of the food and her response was I’m sorry. We ran into the manager and described our experience. His response was “I’m sorry” and kept going. Would not recommend this place to anyone. We were a party of five and they couldn’t handle our simple lunch order or seemed to care.
Our server Joe was fantastic. He was attentive and personable. The New York strip and rib eye that we ordered was cooked perfectly, and everything was delicious. I highly recommend Hard Rock Cafe for great service and quality food.
Great food, fun atmosphere!
Will not come here again especially because of crew walking in front of row d in balcony area. Made it impossible to enjoy the show without them walking through. Not only that there was a no videoing, if your going to enforce that you need to do it for everybody especially on the floor area!!! Will not come again.
This Hard Rock Cafe at Universal Orlando is brilliant. Our server was Anne and she was very attentive and fun. The food was delicious, including the Impossible Burger which we tried for the first time. Very impressed! Only part we didn’t like was having to pose for a photo in front of a green screen before getting shown to our table and then saying we didn’t want to purchase it after they had printed it and brought it to our table. Since they had already printed it, we’d have loved to have kept it as a souvenir considering the price of the food! Overall, the food, service, and atmosphere were excellent. I would recommend going on special occasions.
The service and the food was good but I found a hair in my burger. Also the music was pleasant but I would have wished for more Queen music.
Me and husband went last Sat there were outside music people dancing so much fun and a great view The food was delicious and the Dj play a request for us great costumer services I recommend HRC Miami bayside
Nice, relaxed and fantastic interior and decoration! Of those I've seen one of the top Café's on the Planet!
Enjoyed dinner at the Hard Rock Cafe with live music on stage by L.O.T.P. (Life of the Party). A great couple performing 80s and 90s hits. Just vocals and keyboard. Dinner was rum-marinated chicken kabobs and coconut rice sided by grilled tomato and lemon. Yum! Then off to the casino.
Good food but slow service
If you love rock and legend music culture this is the right place for you. Every corner holds a piece of memorabilia full of history, with a story behind so it’s really cool to take the tour and enjoy all the things they have to say about them. Keep in mind you are basically eating inside of a museum so I think prices are fair plus, you get a decent amount of food. The menu has different options with some interesting twists, so is not the typical American Food presentation. All ages are welcome! All the times that I’ve been there, servers have been very helpful and friendly. Definitely coming back!
People were smoking while we ate. Just kind of grossed me out.
Had a great time, money goes fast got to pay for that new building I guess!
I enjoyed my meal at Hard Rock Cafe! I loved the service that I was given with my group and I am not from Miami and when we told our waitress about where we were from she came to our table and gave a "Welcome to Miami" surprise. Whenever I come to Miami, I plan to go to Hard Rock first. Thank you guys for the great service and thanks for the awesome music!
Good food, open space looking out into the street.
Love it great foods lots to see and lots of fun
Good food and great memorabilia to look at
Loved the bbq pork sandwich
Arrived at 6 pm of which we were seated immediately.........received a glass of water 5 min. later and told that Ashley will be our server. Ashley came to our table 10 min. after that to take our order. We ordered a drink from the bar and received that after waiting 10 more minutes. Finally after 1 hr. we received our food. The restaurant was by no means crowded with plenty of tables available for other patrons. Not sure what was happening in the kitchen but the food was very good - but service stunk big time!!!
Always great food and a fun atmosphere
Great service. A little pricey where we are from. We did the original burger and it was $16.00. it was a good burger.
Giving this one four stars because the food is good, prices are fair and the ambiance is really nice. The service was not good at all. We went on a fairly light day as far as customers are concerned and it took forever to get our initial drink order. We had one entree arrive before the appetizers though it was taken away promptly after discovery of the error. Slow drink service continued as did the lack of really seeing our server period. Would I go back? Maybe, perhaps it was just our server. Surprisingly you don’t smell the smoke from the casino while dining though so that’s a big plus!
Great service and yummy food! Staff is always friendly. This is always My favorite place to grab dinner when at the casino.
The a/c seemed to be off. It was cooler outside! The waiter was very absent. Our order was missing certain requests. There are so many other restaurants in the area that are better!
Server had bad attitude. Although the place was empty, service was slow. Food was good
I was treated to lunch for my 48th birthday. Food was prepared to my liking and the alcoholic drink was very good. I had two
This Hard Rock might be a smaller one, but it is a really cool visit. Some top rock history memorabilia here - Elvis Presley, Elton John, Aerosmith, Jerry Lee Lewis, Johnny Cash. Food is great - the Norwegian Salmon dinner was excellent. All dinners are between $12-$24. Weekend bands are great regional bands, if the weather is nice they play on an outside stage. This outside area is beautiful - pergolas, cushy seating, fire features, and a big pool bar.
Had a great night! We had live music from too many great artists to name. Drinks were served up quick and spot on. From the dance floor to the outside balconey overlooking the walk below everything was great. Only downside was that the bathroom was on the bottom floor and the stairs got steeper as the night got longer.
Great place, good service, reasonable food
The most expensive drinks in Honolulu. I kid, but probably not. $20 for a glass of Captain Morgan. I probably should have disputed it, but the review will speak for itself. Classic name here... They've got some nice things hanging around and it's got an "open" bar that over looks the streets. Staff was friendly enough. Service - 4 Prices - 1 Comfort - 3 There are plenty of other places that serve the same drinks for far less and you can even get some good company at the lesser hole in the walls.
I love looking at all the memorabilia and soaking up the nostalgia. The food is delicious, the cocktails are superb, and the staff is amazing!
Great staff - good food. First time having the "impossible burger" which was awesome!
Great food while playing some poker..
Great if you like to gamble and eat good food
First and foremost. Staff was great, our waiter was wonderful however the food was absolutely terrible and I'm pretty sure it gave my daughter and son food posioning. My daughter had chicken wings, my son had a burger. Afterward my daughter had a stomach ache and was in and out the bathroom for the next 2 hours. On our way home from universal (2 hour ride) she then throws up. Middle of the night my son threw up for the first time then 2 more times later on. I hate to give this review as as I said, staff and waiter was great but clearly the cooks are not! Will never go here again
Great food. Excellent atmosphere. Our waiter was a little quirky but fun and service was good. Spent alot of money in gift shop.
The drinks and food was great. I give them 4 out of 5 because the service seemed a little slow. Great location.
The food was really bad. And when the animals and things inside of the cafe were going off you couldnt even hear yourself think. The food was very bland (I had hamburgers, mac and cheese, pizza, chicken, and salad (we were a big group))and all of the drinks were flat. Everyone there with me (we had around 100 people) said it was bland too.
Waitress was wonderful and we tipped her well she could not help our experience!! Hostess was ok she did not want us sitting by the railing of the balcony when there was an opening but we requested nicely she paused and did it anyway though it was obvious she did not want to seat us there. Mediocre food for the price. Obviously this caters to the non American tourists. Asked for medium rare and got rare. Plain burger with cheese and some fries was $17.00 without a drink. You really go for the atmosphere and the drinks. The live music the night we were there this week was far from "rock". It was strange, the house music was heavy hitting rock then the live performer came in with some kind of Rap/ easy listening. He really was not good. He attempted old school rap ( actually my generation) and failed miserably by making it easy listening. Strange experience. Oh, and a plus is when I went into the ladies restroom and a homeless lady was taking a full on bath in the sink. Staff was aware of what she was doing because they were emptying trash and saw her. Nothing was said nothing was done. Really happy my kids were not with us. There was also a homeless guy on one of the benches you wait on outside the front of the building.
I go to HRC every time I visit a city with one. It was not busy at all when we arrived and our food came very fast. It was actually the best prepared food of any HRC I've been to although it's kind of weird they don't serve sweet tea at this location, but maybe that's just because I'm Southern and we drink so much sweet tea it's probably running through our veins. It's $15 for valet parking on the lot but that's about average for the area based on the parking I paid throughout our trip. Our server was very nice and efficient and there's a lot of space for walking around at this location which is nice because I hate when you have to somewhat intrude on people to see the memorabilia at some of the other locations. The bathrooms for clean. The gift shop is on the small side but still had nice stuff.
Our server Krista was great. Fantastic service.
Not impressed. Service was okay, food was okay, prices were high - but it was in a Casino, so no surprise there.
Not that great. We went there for cocktails just because nothing was open so late. I was surprised to see that the cocktails were not even garnished.
Poor quality food and expensive. They need new management.
Food is good but was expecting more, live music, etc...
Been here many times, this place never fails to deliver, great food and atmosphere.
undecided on a show, I called and spoke to two wonderful women who assured me that accessible seating was available for my service dog and I. accommodations we easy to make and made the experience wonderful. I'm extremely grateful for how easy our first show was in Orlando. We will definitely be coming back to future shows. A definite recommend for all, staff is well trained and its a great experience.
It's all you could hope for. Friendly. Skilled staff. Great balcony view. Steak salad filling. And then the hot fudge brownie. Done.
Good food, fast and friendly service.
Went for the first time and it was great. "The 1985s" band was playing and they were awesome. Me and my fiancee enjoyed the entire night.
Came here to watch Sushi Roll Band .. Everyone is so friendly.. Great food and wonderful drinks . Love the band .. Great sound ! I'll definitely be back!
This was my first time being there we had a nice time
Awesome food. And a gluten free menu!! Loved the classic burger with the GF bun... The green beans were garden fresh and perfect. The boys (22 & 24) got their beers and each received a free hard Rock Cafe beer glass. Good music, good time, great memories.
Nice not as decorative as most hard rocks
Delicious food. Great service and atmosphere.
The food was quit good but the thing that brought the quality of the restaurant down was a waitress of the name Jill. She was constantly running from one table to another in a methodical manner, and when we turned in our cards to pay for our food one was missing, at this time we had a different waitress come over to work on the table instead. She only came by the table to say that we must have misplaced it and for us to not say she took it, I am not accusing her of stealing it I’m just saying she was so soon to accuse us of misplacing it instead of thinking were she misplaced it. In conclusion, she did quit a pore job waiting on the table and ruined the eating experience for me.
Another amazing Hard Rock, this is probably my second favourite Hard Rock, second only to Tenerife. Fantastic building inside and out. There was a group of 10 of us, staff easily coped with big groups., quick and friendly service as always!
Friendly staff. Great atmosphere and the food is always tasty.
A huge and exciting place, if you love gambling, live music, and a good time. Good eats, too, but the place can get crowded at times. Be nice to your servers- they're working their butts off- and just enjoy the experience. It's not Las Vegas, but you can have a darn good time. Keep your expectations low, and this place will probably exceed them.
It's The Hard Rock Cafe. It's legendary!
Service was slow and horrible! Completely unacceptable for a chain such as the Hard Rock. The manager comped us our dessert and 1 out of 3 meals but spending almost 2 hours in a HOT restaurant is completely unacceptable
HRC
I’ve been waiting for super long and our table ordered first. I would put 0 stars, but that is not an option. And they still didn’t give me a refill. I’m gonna die before I get food. I’m still here!!!!! As in writing this, they are still being lazy and have not given us the food.
No expense spared food at Council Oaks. Jubao Noodle House is legitimate Chinese food. Jasmine and Alexa are super cool bartenders at Center Bar. Excellent collection of pop culture memerobilia. Best casino in Florida, by far. Flagship location for all things Hard Rock. Best place I know of for poker in Florida. Your money benefits the Seminole Tribe, a cool bunch of native Floridians who got a raw deal in the past. Best casino I've seen in US or Mexico. Better than anything I saw in Vegas. (Full disclosure: I work there.)
Great music and location for this American classic. Food average though for the price. But good service and fun place.
Lively place...GORGEOUS dealers!!
This location has incredibly knowledgeable and personable staff, plus the food was phemomenal. Love the setup and the pins that they had were perfect additions to my loves collection. Can't wait to come back!
Loved their mushroom and swiss burger only complaint not enough mushrooms lol( i really love mushrooms and there cant be enough lol) Seriously though, the wait staff was awesome
Have some good food and play the slots
Great atmosphere, with friendly staff. Hard Rock Cafe Miami has a fun environment and lots of energy. Though service was friendly, we had to wait for small plates and silverware for the appetizers which resulted in the flatbread being cold by the time we had appropriate place settings. Food was good and so were the drinks. I would give them a second chance of we are back in town again.
Live music and great shopping. Frozen drinks were delicious.
So today was my birthday and for my dinner, my friend and I decided to go to the Hard Rock. All we wanted to do was get the jumbo combo and the brownie sundae for my birthday. Our waitress Thamara was not very attentive to our table even though the restaurant itself was maybe moderately busy at best. We went in at 7:30ish and we didn't get out until 9 pm. We saw our waitress all of two times during the entire visit. We waited on her to come by us so we could get a to go box and order my dessert. We waited for about 20-25 minutes until I had to go ask for a manager to assist us. The manager Steve also wasn't very helpful. He just apologized and I told them it was my birthday. They came back out probably 15-20 minutes later with some ice cream for my birthday and that was about it. It took about another 30 minutes from the time we spoke to a manager to the time we finally got out of the cafe. It was the worst service I have ever had a Hard Rock and I won't be going back to this location.
Always love HRC... and our server was wayyy beyond awesome.. He surprised me with a birthday sundae!
Great experience. Food was above average. Wait staff were excellent, very attentive. Prices are reasonable for location. Atmosphere was great.
I had the chicken Mac and cheese and the spinach artichoke dip. The chips were like rubber. Actually chewy. The food was always mediocre but adequate, now I would call it unacceptable. Just a few interesting artifacts. Next time, I'll walk on by.
Nice atmosphere, and great service. The food is nice but also really heavy so be careful to not order too much
Great food love the burger GreAt music for all ages and great selection of tracks from DJ he even play live some track with pailas and Poot the music in another level It’s good that you change the style and the way on the weekends and outside now is more nice to go to hard rock and enjoy a great dinner with great music to dance great Dj great food great atmosphere keep it like that I’m Happy to be your costumer for years now
Great atmosphere, music, food, and drinks. And very friendly staff =)
Great burger
Great place to have dinner with nice waterfront view in Miami. Great services as well by their staffs.
Open air Base restaurant , basic menu , nice view of strip..many Beer choices.........great place for afternoon bite & Beer.......
Great atmosphere. Lots of memorabilia. My server Matthew was an excellent server and constantly was waiting our table. Give this man a raise.
Yummy! I always worry about these kind of tourist attractions but our visit was great! From the get go our waiter/bartender (Rocco in the rock room) was amazing. He had recommendations from drinks to add ons. My husband had the fajitas with the blackened seasoning on it, definitely kicked the flavor up. I had the twisted mac and cheese with chicken, they definitely give you plenty and the grilled chicken wasn't dry. Drinks were great also! Definitely recommend!
Pleasant breakfast food. Polite staff. Interesting venue.
This place is BEAUTIFUL but the food sucks ! The waitress was slow ( had too many tables ) my husband and I got burgers and they were dry no taste at all the piece of lettuce they put on there was as big as a couple quarters the tomatoe was very small too ! I was not worth writing home about for the price you would think it would be put together nicely !
We went yesterday to hard rock Miami What phenomenal place there were music live so many people dancing outside oh to much fun and happiness ,the drink was outstanding and refresh the main focus the dj play so well that we definitely will coming next month again
Great environment, great food. The service was excellent, and we walked around while we waited for our food. The place is literally a rock n roll museum. They have Billie Joe Armstrong's (Green Day singer) guitar!
Excellent day here. Be back soon!
Just outstanding food and service. CJ
Great food. The fajitas were the best and I love going and looking for all the pictures
The food was delicious thank hard Rock Cafe. David Hill
I always love stopping into Hard Rock Cafe when I travel. I love all the memorabilia and of course I have to buy pins and a tshirt in the Rock Shop. I this location at the perfect time before the evening rush and managed to have an unhurried beer t the bar.
Food was pretty good. Had the worst waitress. Very rude. Never came to table.
OMG! Breakfast was amazing! Our service was great. Our waitress never let out drinks get empty. It was my son's first time eating at a Hard Rock. He is into that whole vibe, as he is an avid guitar player. Thanks for the wonderful breakfast and impressing my 15 year old son (that's hard to do).
Good though a little pricey as always from hard rock
Great service and great good
Always get great service and fabulous food.
Great drinks.. Ok food.. Like any other chain.. You know what you are going tk get before you even walk in the door
This is a very large restaurant located right by the bay in Downtown Miami. There are outdoor seating and indoor seating with a gift shop on the first floor. Food was delicious and service was good. Highly recommend!
We had to order off a "group rate" menu which limited us to choose only the cheeseburger as my family has to eat gluten free. This was a bit disappointing but it was tasty and they had a gluten free bun which was nice. The staff was amazingly helpful and friendly.
Great place to eat with the family and good service
We went for the casino, not the restaurant... it was fun, there are a lot of machines that offer penny or 2 cent per play, but there are also a bunch of $1 - $10 machines too. The major draw back for me was all the smoking! On tribal properties, they make their own laws, and this one still allows smoking inside. The smoke (and smell) from all the cigarettes was stifling. They DO, however, have a non- smoking area, which is a room by itself, and it's much easier to breath in there.
After visiting several hard rock cafés in Europe and US this has been by far my worst Hard Rock experience. Seating of my bench ripped, Legendary Burger taste not up to Hard Rock standards, many free tables on a Friday evening... I gave it a star extra because the manager came to the table to have a chat, listen and apologise.
The food was delicious I had a great time.
Good service and food at a very busy time for the restaurant. Also assistant manager Bob came to check we were ok and had a nice chat with him about local history etc
Anytime I travel, I look to see if there is a Hard Rock Cafe. This one is small, but I still bought merch and had fun looking around. Our waiter was great too.
Nice looking place, nice people, good food, slow service. The place had lots of cool memorabilia, which was sweet. From stuff from Elvis, to stuff from Elton John, you had an array of pieces of keepsakes from times past. The waiters and staff were nice and had a kind attitude, developing a warm, cool, and friendly atmosphere. This was a nice touch to the place and helped the overall mood. The food was good, with most of it being cooked well. However, half of my sister's chicken strips were somewhat hard and wound up hurting her teeth once she bit into them. Also, my mother, who has a mild intolerance to onions, asked for no onions on her food. She wound up with onions on half her food, which was strange seeing as I had ordered my food without butter and got no butter. The service was also somewhat slow, which I'm not complaining about, as it looked like they were understaffed a bit. All in all, 7/10. Good food, OK service. Might eat here again if I wanted to showcase this to someone else. Would recommend to those who like rock memorabilia and collectibles and want to get pictures or pose in front of them.
I love the atmosphere but the food is just okay. Very lively on the weekend nights but again the drinks are pricey and weak. If you want to go for the music and a place to hang out with friends for a couple of hours it's a great time.
Amazing experience, so lovely place and people right here ... It's was a beautiful memories which i'll take with me in France !
Good food and waitresses was nice
Friendly staff, good food, good drinks, nice decor. We order burgers and they where very yummy.. love the kids meal that comes in a serving guitar plate..
Great food and the atmosphere the best. Service always great
This is the best Hard rock hotel of all. Ariel at the front desk is awesome!!!!!!! Thank you Charles Huttoe
It is always good every time we go
This is my favorite restaurant. The staff is amazing, which makes the customer service wonderful. They actually seem happy to be working there and I love that about it. The food menu has become smaller over the years - I do wish they would fix that part. However, the food is still always fresh and yummy. The rock shop is the best! I always find amazing goodies when I visit.
Bartenders are always friendly and fun! Food is fresh!
Hard Rock lovers know the excitement of finding a new stop during a weekend trip! Despite being mostly empty, our service was less than epic and we had to ask for someone to find our waitress twice. Same great food and fun atmosphere you expect from this chain. Hoping someone just had an off day.
I only stopped to eat the "golden" burger just to say I did it. Nice and clean on the inside but not any different from other Hard Rock restaurants. Customer service was perfect!
Great customer service and thank you!
We decided to skip breakfast and have a very early lunch -- cowboy ribeye was very tender (a bit fatty but melted in your mouth type of steak). We enjoyed that meal with the oreo shake that was advertised on the table - too die for. My daughter talked about this meal the entire vacation. Will definitely go again.
It's the world's largest Hard Rock. It's in the shape of a guitar!! Delicious drinks, and amazing food. These folks go out of their way to cater to different food requirements/restrictions. If there is something particular you are tryi g to avoid, let them know. They will do everything they can to make you happy. Being that it's at City Walk, it is busy. Always. Reservations are recommended but not required. When we walk in, we rarely have to wait very long for a seat. Three bars also mean that if you're just looking for a generous libation, you will have your drink in short order. And, if you're in a hurry, they do their best to get you in and out as quickly as possible. When in the parks, this is our favorite place to grab some grub and wash it down with HUGE margaritas!!
Good food and great atmosphere.
Was great loved the set up inside food was great and the drinks were fantastic, the way they used to be at our Hard Rock, then after about 2 years before they closed got bad,it was the Detroit one.
Took a while to get service and get our food. They are always busy. The whiskey sliders were fantastic!
We have just been at the Hard Rock Cafe, it was our first time. I can only say: it was great!! Greg and his team are so warm hearted and kind. We also could give some music wishes and they always took some time to have a talk. By us they sometimes also wanted to bring the wrong food but that was cleared in seconds so i dont understand why some complain here. We had to wait around 35min for the food, this is absolutly ok, we didnt have any hurry. The ambient in & outside is great and we feeled very comfortable. The food was also very good, we had the starter Nachos, Burger, Steaksalad and some drinks for 65$ so the price is fair. All in all: anytime again!! @Greg: thx a million for the book, love it! :)
Sorry I didn't write a review but I am now been there three times and every thing that we order was great we make it a point to go there every time we go to Hawaii love your place and thanks again
Three times we visited and each time we walked away full and happy! The food was good and service exceptional. Highly recommended for families! Ribs are awesome! Hot Fudge brownie is not to be missed!
Great place very good music and Dj it’s fantastic great food and great everything highly recommend hard rock Miami
last week i visited here with my cousin for lunch. The management was really osm and they take care of their customer's demand. The food was delicious and the price was genuine as per quality. I like Burger and pork. Must recommended place
Nice steak and HUGE slab of ribs
Food was. Better than expected.. didnt know what I was expecting but like.. wow.. amazing..
Like any Hard Rock I have been too, great food and so exciting to see all of the many musical memorabilia from well know artists. We split the baby back ribs and was almost too much for my wife. Would recommend to anyone!
The wait for our server was ridiculous. She threw waters down on our table after about 5 minutes. Then we watched her stand and talk to her friends at the table next to us for the next 10 minutes. There was only two of us and it took over an hour for us to wait for our server, order and get our food. We had to ask a server walking by to get us water because we had not seen our waiter since we put the food in. Once our food came out, it was wrong but it would have been too much of a hassle to ask for another so we ate it anyway. Overall, will not be returning here.
Nice food. And good environment.
The food was great and the waitress was awesome.
The food was delicious, service great.
A group of my friends and I went to this Hard Rock on a school trip. The food was good but the customer service was abysmal. The would not let us split the bill between the 10 of us, and we ended up paying way too much. When we left what change we had for the tip, our waitress came to us and complained that we hadnt left a large enough for a tip. They wouldnt let us leave until we paid more money for the tip. Not coming back
Won some money this time. I dont always win. Hit 4 jackpots tonight but lowest best was $8.00.
Best place to have a great evening.. good ambiance with great music!.
Our waitress was amazing very helpful and nice at all times the breakfast buffet was pretty good quite few choices it was pretty crowded but they still found us seating right away
the waiter Cindy is terrible, she had a nasty face as soon as we got walked in and was bothered with every question we had. My friend spilled a little mountain due and Cindy decides to spread the entire spill all over the table making puddles on the floor and the table sticky, she asked us if some random person was done with their food WHO WE DONT EVEN KNOW and got angry when we said it wasn’t our food. Cindy is a horrible waitress, on the other hand, the man working there (I don’t know his name) (he was a little heavy and had a nice beard) he was a wonderful waiter, he was super helpful and nice, helped us out fast, and told us lots about what we were eating. He is good Cindy is bad
Two words -tourist trap. We went here for breakfast today and it was so bad that I had to write a review. The service was laughable and what ever you do -do not get the Eggs Benedict. That’s just the start of a long list of things. Not a nice start to my sister’s 40th birthday. I hope people read this and decide to go elsewhere.
Hubby and I shared the ribs the serving was so huge! Very good. The seasoning was nice with a little spicy kick. Coleslaw and beans that came were terrible. Ceaser salad was fine. Interior decor was entertaining. The male wait staff we had was quite helpful and congenial.
Welcoming staff. We didn't have great food, but the service was fast and the experience nice. Lovely music.
Had a great dinner date with my wife on her birthday! Good service and food. A great option for anyone visiting the casino.
Great food, great service. Second story, open air dinning. Loved looking at all the memorabilia..
Great atmosphere. Great service. A lot of fun great people had a good time I will be back
This Hard Rock Cafe proves to be on par with the best themed restaurants around. The food was well-prepared, the pictures and memorabilia were strategically placed throughout the venue to add to the cool vibe and ambiance and to engage the patrons in an unforgettable, enticing way that provides for an awesome dining and entertainment experience all around. The service was prompt, efficient, and on-point..and that's saying a lot because it was extremely busy when my party arrived. The front of house staff were all smiles, providing great customer service skills while my party waited upon arrival. Clean tables and bathroom sanitation was top-notch!
Had a very spicy burger and it was amazing! The server was beyond friendly, got to know us, helped us with our order and gave us a cheesecake on the house for being good customers! Loved the decor and the rock museum component. Couldn't resist bringing some souvenirs gear back home too! Overall a fantastic experience!
Everything about this place is awesome. Definitely recommend it for a date night.
I know some people may that you've been to one Hard Rock Cafe, you've been to all of them. I would say this is not the case at the Orlando's Hard Rock Cafe. For being located in Universal Studio's City Walk, this place was packed, so do expect a wait, but the staff is very friendly and well trained. Went with a large group and there was something for everybody even people in our group that were vegetarians.
Absolutely loved it. The atmosphere is great. Great food places to eat there. The waitress I had was simply the best. Always smiling and never passed me without asking if I needed anything. I am sorry I didn't get her name.
Our food was cold and we had to wait for what seemed like forever even though there wasn't many people there...We ordered drinks and we're not sure what we actually got.. they didn't even closely resemble what was pictured... Both drinks looked exactly the same... Dirty dish water.. I do not recommend ever dinning at this location..
So much love for this restaurant. Very friendly personal and good instructions about the hard rock Cafe and the bands. The guys (we had Peter I think) are very competent and having fun at the job. I love the food and the atmosphere there. Thanks for a nice job guys. Love from south Germany ❤️
Jason is the best bartender! Do not miss out if you’re in Chicago.
Great food and fun
Well, the Ribbye wasn't as I had for taste expected it to be for the price. It was too fatty, I asked for medium and it came rare. I didn't want to be that guy and send it back. However our waitress Stacie made the evening delightful. That place need about 10 more of her personality and spunk. All and all it was less than average. Scenery was amazing. Great for a romantic night just do appetizers and you will be satisfied. The female bartender tonight was horrible. She needs to go learn how to make drinks. Just go with bottled beer again you will be fine.
Wonderful rendition of what I've always thought it to be. Had a blast
Great food options, friendly staff, and nice ambience.
It's Hard Rock allright, but by far the least enjoyable. SF better, Vegas better, a Amsterdam better, Cracow much better. No ambiance or friendly staff. Sorry.... that's it. Centrale Station was better.
Our service was great but others I see waiting a long time to get there food, and bathrooms are clean.
The food was really good. The service was a little slow and it took a while to get food. I still like eating there
Great food and atmosphere! Was immediately seated, no wait time on a Monday at 6:00pm. We asked for a tour. Ian was our guide. He was very informative and knew the memorabilia very well. Karlie was our waitress, she was prompt and attentive. Excellent experience overall. Will definitely visit again next time we are in the Orlando area.
Great place, to get out for the night, Or day, Restaurants are fantastic, they're doing a lot of construction, so you might have to bear with making a few detours walking through the casino. Have a drink at the lounge, or sit poolside, when it's nice out during the day.
Crowded. Expensive food ok
Great location and excellent food. We ordered the classic burger and a rack of ribs with fries. Delicious and mouthwatering. Front hosts we nice enough to recommend that we sit at the bar in the back that had just opened. Service at the bar was very good.
Prices were decent for a restaurant in Philadelphia. The music was loud almost to where you couldn't talk to the people at your table.
Such a great experience!! We had a great waiter (Eman) and the food was fantastic. There was no wait for a table at prime dinner time and everything came out in a reasonable amount of time. Highly recommend!
Brunch is soooooo tasty!!! Must visit Hard Rock in any country, the fan of Hard Rock.
nice place with friendly staff and very friendly serve, i definitely would recommend this place to hungry people at Universal.
A classic dinner place. Service was good - nothing stood out. Wide variety of tasty foods
My boyfriend and I visited the Honolulu restaurant on our vacation, we had never been to a hard rock before so we were excited to try. That excitement quickly diminished, it took quite a while for a server to come over to us. We ordered a couple of Drinks which took a while to come out and we ordered nachos which came out with refried beans which we asked not to have, no biggie but our waitress never came over to check on us so we had to tell 2 or 3 different employees before we saw our waitress, she was apologetic and brought them back but then informed us the kitchen was backed up so our mains would come out before our appetizers which was not ideal but what could we do then our mains came and my burger was extremely dry and my boyfriend's chicken fingers were just plain awful. Our overall experience was way less then what we had hoped for which is too bad. It was busy there but I've been at places that were busier and recieved much better service.
Great music, food and service!
It was a casino. What else can I say?
The strawberry basil lemonade was really good. The twisted mac and cheese with chicken and red peppers was good but a spicey(without warning) It took a while to get our bill and change.
The Hard Rock is always my first dinner stop on any trip love it
Staff was friendly I’ll definitely visit again
I didn't go in there.
Iconic spot, you'll have a great time here
Great food,great service, beautiful lights,friendly people,great entertainment, I always have a good time there.
I came here as opppsed to the one in Baltimore (I live right in between them) because a very dear friend of mine visited often while his wife was in the hospital. The staff and manager took excellent care of him which makes me want to spend my money here. I came for my birthday with my family...service was excellent. Cowboy ribeye is always good and the parmesan fries are fantastic. We will be back. Thank you for taking care of Jordan...he needed a pick me up.
We were extremely lucky to have Sher as our waitress. Good service and a real smile is EXTREMELY hard to find these days but this server blew me and my family away. Very attentive and very friendly! The food was amazing too!!
Wonderful service, our waiter was so helpful and kind. Interior also wonderful and very interesting. Our group ate many kinds of meals and all of them were delicious and colorful. My third Hard Rock Cafe and I give it ten points!
It's a nice looking hard rock. We went in the evening it wasn't too busy but the waiter we had was very friendly and recommend us the ribs with the cob salad. The coffee with alcohol was amazing. The presentation was nice. This one is better than the hard rock in New York.
Waited an hour for food to come out...rediculous given two kids Mac and cheese dishes. My husband ordered a salad and me chicken tenders. Never go back!!!!
Good service, good beer, good music
Average at best smoke all over iam not fan of that ,machines badly maintained other than that great saying that with tongue in cheek
Happy hour... Bartenders are friendly. Drinks are strong. Appetizers are substantially less than regular price during happy hour. Try the cauliflower wings!!!! Awesomeness!!!
Terrible night Was told on first visit that if I return and sign up with rewards would be able to redeem a 1 for 1 reward Came tonight and didn’t want to honour the promised reward. They did eventually but I had to argue for it which is not a good way to end a nice vacation day. Hard rock ruined my holiday evening and dinner this evening To make matters worse the retail assistant CHRIS refused to help me understand the rewards app. He was arrogant and very very rude. Both restaurant and retail was terrible and I won’t be returning Shame on you Hard Rock - and CHRIS should get out of customer service - he was terrible and openly rude
Neat restaurant. Lots of things to look at. Food was good too+
Be aware of the "limited menu" when HRC is having a show. The pulled pork sandwich was terrible. The "packaged meat" was old and to cover it up, they dumped a ton of BBQ sauce on top. Had to use a knife to cut through some of that meat which I couldn't eat. Extremely disappointed and did not want to address our disappointment in front of friends who joined us for dinner. Don't waste your hard earned money in this place.
My two daughters have celiac disease and are very sensitive to any gluten cross-contamination. Hard Rock Cafe is very very good about avoiding all possible gluten cross-contamination. They haven't had french fries in a very long time, and get very sad whenever they see someone else eating french fries. They finally got to have french fries here for the first time in a very long time, and they were absolutely delicious! It's staff was incredibly accommodating and sent manager over to assure us all the steps they take to avoid any gluten cross-contamination. We very much appreciate Hard Rock Cafe in their efforts to include people celiac disease in their customer base. Gluten stuff aside, the food was absolutely amazing, and we will be coming back here Time After Time Again!
A must go to Chicago staple. Excellent staff. Quick service. Classic food choices and yummy! Bar tender was knowable too!
The service was great, the food looked great, the place is nice and organized to look old style. Although after i ate a cheeseburger,my stomach began to hurt. Overall,a good place
Service was great. Food was delicious. Staff was awesome. I will be coming back again
Just as much the same as any other Hard Rock Cafe but better views
Drinks are good but pricey. My mojito only had half of a mint leave in it. The next customer had the chance to get many leaves. The drinks choices available during happy hour are very limited (ie rhum and coke) so don't bother.
It was cool atmosphere, nice collection of signed guitars, it was open. Staff was very friendly. Service was pretty quick.The food was good, just wished there was more of a variety to choose from. Liked the gift shop as well.
I love this place..very clean...very friendly...great food choices...vented very well to absorb smoke...i even won now and then. My favorite casino
Food was good, atmosphere was fun, service was lack luster at best. Server was nice enough, but took a very long time to get our drinks, I had to ask for a glass with my beer, and by the end of our meal almost 45 minutes went by without her checking in on us. It was a Monday night too, with an empty dining room, so there is no excuse for poor service.
Waiter was taking our drink order and stopped in the middle because the guys at another table were more important .we walked out
They we're under renovations and their bar and seating area was very small. We decided to leave. It was a shame. The staff was also kind of rude. I hope they improve after renovations
This review is long overdue but absolutely needs to be shared. My partner and I arrived in Chicago from Toronto for the long weekend over Easter and after just getting to our hotel, we realized how absolutely starving we were and after eliminating what we were and not in the mood for, we found ourselves in this Hard Rock Cafe. I will do my best to put into words the best I can here, but I can't say enough how incredible the customer experience was this night. From all your staff but especially to the fabulous woman working our table , Noa - amazing personality, fun, interactive, available... she made our night and quite literally set the tone for our entire experience in Chicago. She even got me up on stage for your karaoke night! A night we will never forget and we just want to say a huge huge THANK you! All your staff, and especially our favourite, Noa, are a credit to your organization. Noa, you're the best!
Great food but service could have been better. Lots of neat things to look at.
Good place for a drink. Family friendly.
Never a disappointment when I come here..can not wait to see the expansion that is taking place as far as the whole casino. Always a great experience.
Good service, delicious food, fantastic decorations and only good songs playing.
Fin entertaining friendly people and great staff
Food was great, experience was amazing. Staff went out of their way to make it a great night. ABOVE AND BEYOND.!
Amazing restaurant! I love it ❤️ Nice “rock theme” atmosphere. Great food. Great music! Best place to spend time with friends or have a birthday party! Last time I visited there my check was $25 for: - Dish - Milk shake - Tips
Great cocktails especailly long island ice t.
Authentic food! Wonderful place And excellent service.
Great food everything I've tried is delicious
Nice food and good rock memorabilia to look at
Great food and great service. We were helped right away and got everything super quick. The twisted Mac and cheese was awesome!
Saw Dick Diamond and the Dusters there, they were great.. .. The drinks were good all we had were Pepsi's and water.. Update went last week We saw the Crawpuppies the band was amazing, food was amazing we had the Bruschetta..we had a lot of leftovers I ended up forgetting them, so sad .. The staff was great as always..
Awesome food and service. Ask for Jen upstairs!
The people that works there love your kids and you can jock with them and they are just nice...
Great food and really nice atmosphere. Also great customer service.
Kids meal (pizza) was very small—flatflat bread with a small handful of fries; chicken Caesar salad had dried out grilled chicken. I had to send it back. Food allergy (peanuts) was mentioned at order for a hot dog kids’ meal and meal arrived without the bun without advanced notice that there would be no bun. Server allowed us to order a different kids meal (pizza). Twisted Mac and cheese was good and slider cheeseburgers were good. Our server was super sweet and helped out to fix issues but I’m disappointed that for the high prices that there were issues at all!!
Celebrated Freddie Mercury week! Was commissioned to provide birthday cake & cupcakes. .fun atmosphere. Great service..Brandon was awesome! Bernadette Dau their Sales & Marketing Director did an awesome job
First time there for my 50th Birthday didn't eat anything. My sister did it was ok.
Great Music, Great Food, Good Times. Jorel is a great bartender.
Had a pleasant lunch here on a gorgeous sunny Honolulu day. Table out on the balcony - great for watching the world go by. Food was nice and service attentive.
Fun atmosphere, food is decent. Our bartender was pleasant. Tons of memorabilia to look at
Not what I expected. Thought food and service would have been better.
Stayed at the Hotel for the first time. Very comfortable
Nice one, food delicious, waitress very polite. Just toilets should be monitored more often, the rest is good
The staff is all very friendly! The environment is upbeat and enjoyable! I would say the food was okay....not the best, but it certainly not bad. Only thing we noticed, that keeps from giving a 5 star is the lack of variety on the menu. Otherwise, we enjoyed our visit.
This is a great hard rock cafe located in city walk at universal. This is the largest hard rock cafe in the world. They have a rock shop inside. There is also a theather located next door. The service was good and food was great.
The restaurant was pretty full during this visit. I ordered a Cesar salad with grilled shrimp instead of chicken, it was pretty good. The waiter was responsive and worked quickly. The manager stopped by our table to see if everything was good, which it was. I knocked a star off because of where the hostess thought she was going to seat us...at a very dirty small booth in the very back of the restaurant. Then she seemed a bit snippy when I asked for another seat. Her tone changed swiftly when I didn't back down...we ended up with a different seat with a better view. Overall good atmosphere, good food.
The food was amazing and the service was stellar! Thank you Kim V. for making our anniversary lunch absolutely incredible.
It was awesome and the service and food was excellent aswell?
Had a good time. Lost, but fun. The food was fantastic.
Michelle was great. I’m so thankful for having run into her tonight. She single handedly saved my night and helped me create my vacation itinerary.
Awesome atmosphere and good food
They take a very long timefor the food but the rest is great
Nice place friendly staff, good food. Will go back
Arrived at 945pm and was hardly busy - maybe 6-7 tables and around 10 floor staff. Got our food after 45min. Got our bottled beer after 25min. Burger arrived soggy - meaning it was sitting out there for long time. Just really poor service from non-attentive staff. Even had to wait 10min after trying to go up to pay cos the waitress wasn't around.
Second Hard Rock Cafe I've been to and I can say they are consistent. Food was awful. Placed an order to go and foolishly didn't check it till I got back to my hotel. A 5 minute Uber ride away. Ordered the steak and chicken fajitas. Opened container to find 3 pieces of chicken and 2 pieces of steak about the size of your finger sitting on top on a pile of uncooked onions and peppers, it was all cold. Not luke warm, refrigerator cold. Same with the flour tortilla, ice cold. Second container held the guacamole, sour cream, cheese and shredded lettuce that had huge chunks in it. Also ordered the wings, they were not fresh and the carrots were dried out and celery ends were starting to turn. Insult to injury they just threw my cheese cake in a container.
This place was awful! We had to send back my wife's ribs because they were like rubber. Instead of falling off of the bone, she had to yank them apart and sauce squirted all over the place and coated the front of our shirts and my glasses. There was hardly any customers dining and we still waited close to an hour just for the food to come out. If your on vacation in downtown Chicago, skip this place and go for something else...
Was given a wait time while a little more than half of the restaurant at the time was empty as previous reviews have said. Food options plain and simple and not enough variety for the type of restaurant atmosphere. 2 of the “strongest” drinks in did no good. Small portions of food, over priced. Servers very inattentive to not just our table. Left a decent tip. Wouldn’t come back. Underwhelming, over priced.
Very pleasant restaurant to have dinner with nice scenery and enjoyable music. Friendly serving people who will assist you making a decision what you want to have to eat or drink.
What an amazing place to have delicious food with amazing presentation . The place was superb with beautiful location. The staff was friendly and hardworking. If i talk about the price was also reasonable for such an amazing food and quick services. Recommended place for food lovers
Lots of fun
Great waitress! Great drinks and food!
This hard rock cafe, is a place that we like to bring friends, that are visiting from out of town. We live in the chicagoland area. So its a pretty short ride, and we get to visit a few stated along the way. The food is a little pricey. But keep in mind. Its in the four winds casino. The food is good, and tastey. But, i dont think you get what you pay for. The one bad thing to this hard rock. Is the casino allows smoking. And even though hard rock dont allow it. You cant mask the smell, no matter how hard you try. But, if you want to see some cool memorabilia, and grab a quick bite. Hard rock will fit your needs.
I don't gamble but I love to eat and
It’s located inside the Four Winds Casino, I’ve always enjoyed going there for my free comp courtesy of the casino managers after playing for few hours. During the weekdays it’s ok for seating, but the weekends is a different story (I place my order to go sometimes). The burgers are great, ribeye steaks and appetizers are phenomenal and very generous portions.
Decent food overpriced
Love everything except the limited show night menu
Great location for the conference attended. Good food. Good service.
Food is Absolutely Fresh, what a dining experience. No matter which food bar you went to there was always fresh food in each bin. The waiters and waitresses kept up with our plates and drinks. I recommend that anybody coming to the Hard Rock should go to the cafe.
One of the best Hard Rock Cafe I've ever been to. Wonderful staff, super friendly and knowledgeable, great collection of memorabilia, and fantastic food. The local legendary burger paired pulled pork and their signature steak burger patty perfectly.
Friendly atmosphere however the wait experience was a mess they had live music going and could not hear the hostess she tried a megaphone even and that didn’t help. By now an established restaurant like Hard Rock would have one of those wait buzzers. Tables and chairs seem a bit cheap. Wasn’t asked about waters and with burgers being extra messy they should have a wrap around it. It’s minor details but the bill amount should reflect how high their services should be.
Food quality could easily be better. Wings were weirdly spiced and vinegary. Cobb salad was ho hum. Kids meals looked like frozen food. Service was quick and friendly. Expensive for what you get.
Dayelin our server was AWESOME! The entire staff was wonderful and made us feel extremely welcomed. This location is one of the best we have visited. Keep up the great work in MIA. KUDOS to the team there.
The initial welcome was promising and warm and the burger was very good, as was my dining companion's fajitas. Unfortunately, the fries were far, far, too salty for my taste, so much so that I felt quite uncomfortable afterwards; however, this is due to my personal taste and preference. I felt a little rushed to finish and pay but again, maybe this is normal practice here and considered efficient service. Payment was very 20th century, with no Google or Apple Pay or portable PDQ machines; it was back to the old days of taking your card away and actually signing a receipt. Great music, beer and decor though, along with the food, excepting the fries, in my case.
My son and I both enjoyed it. The food was good and the atmosphere nice. We had been at an event at the convention center and went here for a break. It was an easy walk and gave us the break we needed.
Whoa...you have to ask...really...Ok... It's great, ambience, staff, cuisine. Exemplar!
Ate outside it was so nice.They had some deal 2 for $40 we couldn't even eat it all.Food was great.The server was excellent.Kind of felt sorry for her customers just seat themselves and then they are rude to her.Not fair.We tried to make up with it with our tip and conversation.Treat people like you want to be treated.I don't care if they are waiting on you or not
Very rich food. The place is beautiful and the atmosphere comfortable. The food is delicious. Congratulations!
This was my first time eating at the Hard Rock and I loved it. The food was delicious, the service was great and the atmosphere was so rock and roll. Loved walking around checking out the memorabilia it was really interesting and fun. I enjoyed it very much.
The food was pretty good however the service was awful. We hardly ever saw our server. Never was able to get a drink refill and when the check finally came, it was completely messed up! There were other parties that were being served better and when we said something to our waiter it was basically brushed off....We have visited many different Hard Rocks around the globe and sadly this was the most disappointing. Not sure if I will ever dine here again...
I have been to a few other Hard Rock's around the world and they never seem to disappoint. Great food, lively environment, the staff are really nice and good at their jobs. Parking is across the street in the parking garage at the bank. You do have to pay for parking. If you're right in front of the Hard Rock then you should be on that one way road. The building to your left is going to be the bank along with other stores. Keep going down that road and stop before you get to the end of the building and the entrance to the parking garage is to your left going down. If you're in Waikiki already the Hard Rock is with in walking distance of most of the hotels. Mr. Carlyle
The food is good.!! The service is even better.!!
Hard Rock Café is always a fun place to hang fir a while. They tolerated my friend's service dog quite well (though it helps that he's an amazingly well behaved dog and very cute). A place like Hard Rock Café is very large, so it can take a little while to get a server's attention. But overall, the service and food were both good.
Our server Joe was fantastic. He was attentive and personable. The New York strip and rib eye that we ordered was cooked perfectly, and everything was delicious. I highly recommend Hard Rock Cafe for great service and quality food.
It took forever to get into the place. We walked into the bar just to watch our table set empty for 20 min before being sat at it. A 9 top
Saw Bone Thugs & Harmony. Nice venue aside from them showing up 2 hours late.
Spa is amazing. Very clean place
Zack is an awesome waiter!!! Went two nights in a row! Food is amazing!!! Hope to be back again soon!!
Best Gluten Free burger I’ve tried. The atmosphere and service was great.
Excellent food and drinks. Great atmosphere and good service. A bit $$ but expected on the city walk.
The menu needs to indicate the use of kale instead of lettuce in a "classic" Cobb salad. Besides that, food was well prepared and quick. Great service, but none of the workers seem to know anything about the amazing artifacts of rock and roll history at this location. Check out Jake's (Blues Brothers) hat and glasses by the bathroom, the "wall" of Pink Floyd and Led Zeppelin, a Bob Dylan Stratocaster, Prince's purple.... This is the biggest Hard Rock, there should be a guide for interested visitors.
The food and service were amazing and love all the rock memorabilia. We had Dani as our server and she was the best. She was so patient while we decided what to order and had everything we needed at the table before our food came out. She was great at keeping our glasses filled too. The food was perfect, best chicken club and the kids meal portions were great our daughter lived her mac n cheese and she fell in love with the guitar plate which we had to purchase before we left. He had a sirloin the was cooked perfect. We will definitely be returning very soon. Also love the pictures you take before you get seated.
BEST CHICKEN CAESAR SALAD EVER!! Our server, Tatiana was also the best ever! She was extremely attentive to us and made sure we had a great experience!! Would highly recommend for all Universal visitors.
Good food and drinks. Just loud and hard to have a conversation. If you are seated at a table in the middle of the dining area also be prepared to have many people bump in to you as they are walking by.
Very friendly service in the morning hours. We came for breakfast most days. No lines!!!!They have live music everyday and it’s just wonderful. Great atmosphere and very nice staff. They made us laugh and feel very special.
This place was great to eat at. Everywhere you looked there was great memorabilia. Was concerned before that being such a large venue the service may suffer but that wasnt the case at all. In fact think the service here was the best we have experienced.
Whenever we were first sat, the waitress never came up to the table, I approached who I thought was just one of the employees actually ended up being the supervisor. Her name is Maria. She got us started with drinks & Maria was AWESOME! She apologize for our inconvenience & got our first round of drinks on her, once she handed us off to our server, Jade she was also AWESOME!! Great food, great drinks, and really great music!! 5 outta 5 stars! Highly recommend! :)
Loved it, great selection on the food and drinks menus. What a place, the memorabilia is awesome, so much to see. Highly recommended.
The biggest hard Rock Cafe in the world. Delicious food and vibrant atmosphere with amazing songs. Ordered giant Nachos, Fajitas and Gin. The service given to us was top notch with prompt service even when the crowd was at the Apex.
Great food awesome people amazing atmosphere loved it
Anywhere in the world, Hard Rock Cafe is consistently great. Great food, service, music and Ambiance. We love this place, whenever we travel, if there is a Hard Rock, we go there at least once. Always good to grab a new T-Shirt or hat.
Good non-alcoholic drinks, food food, we’ve ordered nachos and salad. They delayed too much to bring the food and compensate given a discount for us. I can come back.
Overall a fine experience. I had received reservations before hand and was assured that I’d have a table and complimentary parking. Both were lies as I had to pay $25 to park and then when I got to the front desk was told that we weren’t in the system. We were able to get seated but not before I requested a seat against a wall (I have anxiety and get very nervous sitting out in the open) and was told “We have a 200 top coming in, sorry.” We were later moved but I was already upset over the reservation and parking that it didn’t matter. Once we got our food, things were fine. The music is good and the artifacts on the wall were cool but I don’t see us going back since most of it was a hassle.
Great food and delicious milkshakes and burgers, and appies. Expensive ($150 USD for 5 people eating burgers). Service was by a wonderful server, accommodating, helpful, and prompt. Hostesses were indifferent. Great decor and ambience. Would’ve been a five star burger joint review if it was less pricey.
2nd time to this Hard Rock but started off badly when welcomed by the most miserable member of staff in the world who muttered “go wait over there”. Was then escorted to our table where our waitress served us. Food was slightly disappointing compared to previous Hard Rock visits and despite knowing it was my wife’s birthday there was no mention of this - Not even a “Happy Birthday”. Overall a very forgettable evening meal for a Birthday celebration
We went to Hard Rock Café for the experience and we could smell the amazing food as we walked by. We had the chicken avocado flatbread and southwestern egg rolls for appetizers and they were amazing. The kids both had steak and I had the signature burger with onion rings on it. The food was great but the kids favorite part was the specialty fruity drinks.
This was by far our biggest let down in Orlando!!! We've been to several around the US and love the Hard Rock franchise. However, this particular location has a terrible menu, basically a few burgers, sandwiches and chicken wings and tenders... service was extremely slow and food was NOT good. The celery and carrots that were served w/the wings were brown and dried out. When we complained, it took 25 minutes to even get a manager to come talk to us. It took almost 2.5 hours to get our meal, very sad!!
Amazing and so beautiful. We had a few dinner issues but the manager took care of the issues immediately so we could enjoy our evening. They know hospitality!
We always stop at Hard Rock Cafe when we have a chance while travelling for the fun atmosphere, delicious burgers, tasty drinks, and a rockin' good time. We've even got our kids eating the Legendary Burgers now too, since they are so good. The Universal City Walk location does not disappoint on any of these points, although the gluten-free bun was a bit dry. There is always so much fun music decor to look around at and a good selection of music videos blaring the whole time you are there. The full bar is extravagant and they always have delicious alcoholic drinks to fill up your souvenir glass with.
This is the largest Hard Rock Cafe in the world! Service is phenomenal! Food is delicious and atmosphere is amazing! You must visit the Hard Rock Cafe
It was wonderful. Good food and the best service I ever had. Waitress was attentive, communicated clearly, and came back well enough to make sure we had what we needed. For a full house, we got our food pretty quickly.
The service wasn't the best, and eveything felt like a much lower quality than most Hard Rock cafes. The ambiance was also less satisfactory than I've come to expect at a Hard Rock Cafe. The menu was also very small and limited. However, the bacon burger we ordered was pretty good!
We got the sampler. Onion rings were awesome; chicken pieces rubbery and salsa on bread pieces did not suit my taste. Strawberry lemonade with mint was very good and refreshing. My personal opinion is the food is overpriced. $25 for sampler and $9 for lemonade??
Yikes, yikes, yikes. PLEASE do not come here for breakfast. If you want three options and HORRIBLE customer service then you’ll love it! Waiter was rude then took me asking three different employees to find the bathroom. With so many great options on city walk, please save yourself and visit any of the other restaurants.
We had our corporate event here a few months ago and were blown away! Such a fun venue - all the musicians mementos were amazing to look at and the music was awesome (the videos were so cool). Food and staff were spot on!
Seated promptly. Our server, Rocco, was very chatty... took our order and recalled it back without writing it down. Food came back correct! 2 grilled chicken sandwiches. One special order and one traditional, both came out great. The steak salad was cooked right and was also a special order. Everyone had cheesy fries, and they were pretty amazing, had a cheese sauce instead of just melted cheese. Overall good food and pretty quiet for the time we went, 4pm.
The food is amazing!!! Not really a wide variety on the menu but the food I got was delicious. I think they should update their bathrooms because they were a little funky. I like that you take pictures when you first walk in but they should be free for the amount of money you pay for dinner. Glad I got the experience to dine here.
My Wife and I visit Hard Rocks the world over, and to date we have visited 42 locations. This is a huge Hard Rock, and it has everything you would expect. The famous menu, memorabilia and great service, all located in the Universal City Walk area. All was good, as the food tasted delicious and our server was friendly and fast. Sadly I got terrible food poisoning at this location. Had the Pulled BBQ Chicken sandwich, fries and Unsweet Tea. Really put a dent in our trip and unfortunately I am not terribly keen to return.
Awesome atmosphere and good food with friendly service. Great family experience!
Very good place to eat. I had The Legendary Burger. Yummy! Waitress was very on top of her game answering any questions we had. She explained the menu from front to back and gave us recommendations! Huge huge burgers!
On our final leg of our family US vacation we booked to eat at the Chicago Hard Rock Cafe as we have eaten at many others over the world do a kind of tradition. This was by far the best in terms of service our waitress Noah was awesome a true ambassador our Hard Rock. Noah you made our visit memorable and are the upmost professional. Other Hard Rocks, Hollywood, Universal Hollywood, Washington DC, Universal Orlando, Madrid, London, Johannesburg, Cape Town, take note this is the bench mark of service you should be striving for. Food awesome go for the local legendary burger. It's a pizza burger!
Waited an hour to get our food. Tables near us that were seated 10 minutes after us got food well before us. They were paying and leaving when we finally got our food. The manager did give us 50% off. But we were so annoyed that we did not enjoy our food much. They did not do enough to raise this from 1 star review. And to top it off they made us wait to get our check when we finished eating. I do not recommend. I will not return.
Has a really good time at the Hard Rock. We had a function with 40 people and the service was really good. Dinner was excellent and served to everyone in a timely manner. One of the better mass servings I have seen done. Is recommended this location to anyone thinking of hosting a gathering.
This was the first Hard Rock Cafe we'd ever visited, and the atmosphere was pretty cool for a fan of rock and roll. Our burgers were good and came out in a decent amount of time, but both of our fries were very stale. Our waitress was great, though, and helped us out immediately! The service overall was great.
For being the biggest Hard Rock Cafe, it's the worst I've been to. Food came out cold, Manager never came by to speak with us as our server indicated he would, and the remake, or should I say rewarmed food since it was just a Mac and cheese dinner for our kids, never showed up. Our server was very apologetic, but unfortunately we were left to find other food during peak dinner hours and over an hour in traffic away from our hotel.
went a couple of years ago i still talk how amazing food was now,
A very nice restaurant. Very friendly service. Enjoyed the experience. The food was excellent. The hard rock is such a beautiful restaurant. I love the music, the memorabilia, and the food.
Been to several Hard Rock Cafe's... this one is just as fantastic as the others. Greeted quickly and by friendly staff. Seated quickly on a weekend too! Server was good, got our order correct, was attentive all the way thru! A party of 5 of us, we stuck to mostly burgers and sandwiches. All cooked perfectly with a large portion.
Updated: About a month ago, I tried to visit the Hard Rock Store as I collect Hard Rock hats. Unfortunately I wasn’t able to find my way to the store easily and I wasn’t able to make it in to get a hat. Although it was disappointing, I left a review talking of that experience. Kyle quickly replied to my review and addressed my issue. He even ended up hooking me up with a hat and shipped it halfway across the country! Kyle was very professional and showed masterful customer service skills. Although it wasn’t a “traditional” way of getting a hat, it makes for a great story. Thank you for everything! Original review below: Disappointing experience to try and get to the shop as I collect Hard Rock hats. There was no great direction on how to get to the cafe/shop. Tried to call the cafe for direction and nobody answered. Sad face :/
For the price, the food here was very underwhelming. We were a group of 31 seated in a busy walk path(right in between the entrance and the kitchen) while other groups (dance teams from the competition) were seated in the rear or in a more private room. The service took a long time. One half of our group were served and completed their meals plus had dessert before the other half of our group ever got food. The restrooms were not even on the restaurant level, and we could hear the original server for the section complaining about our arrival in her section. For this first experience to have gone the way it did, it may be my last. One a positive note, Doris, who served one half our group was an absolute peach and gave great service! The warm towelettes were a very nice touch.
Great location - in terms of all the cool rock memorabilia, and the food was good too. Park of Universal Citywalk complex -- but across the canal and in between the entrances of Universal Studios and Islands of Adventure. Loved the pink convertible caddy rotating above the circular bar. Very burger focused, but in the expensive side -- I guess the foot traffic is mainly travelers creating (priceless) memories? The food inside the parks is actually a better deal and better.
Great burgers and deserts. Our Server Bull was great. We couldn't ask for better service along with the great Hard Rock atmosphere.
We’ve gone to Orlando 4 times this year and even during layovers we make sure we stop by and grab one of there Guinness burgers. Not even gonna lie, we once flew there and back just so we could get one. The staff is always fun and friendly. The atmosphere is incredible and the food isn’t outrageously priced like most “city walk locations. You really get what you pay for here. I am sad they took our burger off the menu though, there other food just doesn’t hit home for us the same way.
Very Very cool. We sat near the spinning pink Cadillac, which was awesome. They brought out a special vegetarian menu for me, which everything on it sounded appetizing and my veggie wrap was very good. Veggie friends, you can eat here! (and Hardrock's in general, usually offer a veggie burger option, I believe they may even have the Impossible Burger. However, this is the only location that I've been to that offers a separate, full veggie menu)
The sever was AWESOME. I can't remember her name. She was a older lady. She needs recognizing. She kept our drinks full and was super funny. This was our first time to any Hard Rock so for now on they have a massive shoe to fill.
How do you explain a chain as large as the hard rock. It's a large space with a very small beer selection.
Wonderful place in Miami. Nice people, Nice Food, great drinks. A place like no other.
Food was decent. Took an extra long time for meal to come. Server keep apologizing for the delays, but they got no better.
Good food, good service.
Zack is an awesome waiter!!! Went two nights in a row! Food is amazing!!! Hope to be back again soon!!
Never any seating
Great food, excellent service. Got drinks order wrong but we still got charged full price even though it was their fault.
My wife loves visiting hard rock cafes wherever we go. First and foremost, she loves buying the iconic t-shirts. In addition, food is always reasonably good and not too expensive. Service is usually awesome. So is the music and the whole ambiance. You can find one of these in most touristic destinations worldwide
Best place at miami beach
Great place good drinks and hey I walked away a winner got to like that
Always a good place for some food and drinks, good service at this particular one
The birds flying around the eating area gave me pause..but food is decent
Nice location and good food. 15$ parking was not so nice but well its Chicago!
Staff is very friendly and has a great sense of humor. Was happy to be a part of an inside joke with them. Highly recommend this place for their food and welcoming attitudes. By far, top three of everywhere I've been in Oahu
Best Gluten Free burger I’ve tried. The atmosphere and service was great.
Excellent food and drinks. Great atmosphere and good service. A bit $$ but expected on the city walk.
The menu needs to indicate the use of kale instead of lettuce in a "classic" Cobb salad. Besides that, food was well prepared and quick. Great service, but none of the workers seem to know anything about the amazing artifacts of rock and roll history at this location. Check out Jake's (Blues Brothers) hat and glasses by the bathroom, the "wall" of Pink Floyd and Led Zeppelin, a Bob Dylan Stratocaster, Prince's purple.... This is the biggest Hard Rock, there should be a guide for interested visitors.
Great music selections Great DJ and food delicious I love the music and outside last Saturday the only thing is was raining but the music was great
Keep your money at home just go to eat. Lost 1.5k in four trips and I am done. No wins but the normal five and dime return. Really keep your money at home only eat..
Always great Mongolian grill and crab legs
I went yesterday to Hard Rock Cafe Miami The music outside the dj was playing amazing lounge music I even sing a song we have so much fun the bartender her name nick she was absolutely y beautiful with us The dj even play a song from TEXAS and my mom sang a song live outside ohh lord we had fun his name is david he such adorable and play some good music also to dance we had a great night thank for sick a great attention and music is a plus the food delicious the weather perfect what’s else I can say you rock
The food and service were amazing and love all the rock memorabilia. We had Dani as our server and she was the best. She was so patient while we decided what to order and had everything we needed at the table before our food came out. She was great at keeping our glasses filled too. The food was perfect, best chicken club and the kids meal portions were great our daughter lived her mac n cheese and she fell in love with the guitar plate which we had to purchase before we left. He had a sirloin the was cooked perfect. We will definitely be returning very soon. Also love the pictures you take before you get seated.
Always fun walking around inside. Food is good, consistent. Maybe a bit overpriced, but what isn't in Waikiki?
Wow....this is going to be Beautiful. .... With a total new Entrance makeover. !!!
BEST CHICKEN CAESAR SALAD EVER!! Our server, Tatiana was also the best ever! She was extremely attentive to us and made sure we had a great experience!! Would highly recommend for all Universal visitors.
First time going to Miami and first time going to a Hard Rock Cafe and let me just say it was underwhelming. The air in the building smelled horrible. Smelled like some kind of sweet berry fragrance but it was quite the opposite. I had to wait 15 minutes to be seated, when I was by myself and half the tables were open and the bar was empty. Couldn't even sit at the bar. Didn't understand that at all. Then once I got my food (Cowboy Ribeye) it was almost raw. To rare for me, and I usually get medium rare. So I asked them to make it a medium and it turned out like a medium rare but it was crunchy burnt on the outside of the steak. Very disappointed. It's sad when the fries were better than the steak. But one good thing about my visit was Jordan, my waiter. The only reason I even gave this place a three and not a one. He was such a great server and made tons of recommendations. You can tell he likes his job and wants to advance further. He deserves mad props. Thank you Jordan for being such a good waiter. If it wasn't for you I would have walked out.
Delicious food and good customer service.
* Word to the wise, Saturday nights are crazy! Almost every machine is taken and there are lines for the atm machines have lines of 10 people deep. Ever since they started opening the closed spaces that was being renovated, people were squashed into smaller spaces. The remodeled areas are nice. The only thing I've noticed is the slot machines that used to be 1,5,10 cents have now been changed to $1, 2 and $5! It looks like the high roller room threw up ALL over the place. I'll have to limit coming here every week to once a month due to the change in slots!
The burger was really good that I had. My husband enjoyed his salad a lot. The kids food has a different taste and my daughter thought the chicken tenders were a little spicy for her. The mac and cheese was good with the seasoning but I don't think the kids really enjoyed it too much.
Good food ate there several times
My son came to have dinner as a wish kid. He had never been to a Hard Rock before. Not only did the staff treat us wonderful, they gave him an ice cream sundae and at shirt autographed by the staff. Thank you all so much for the wonderful experience. Deakyn will never forget it.
The atmosphere and location are nice. It's just off the main shopping district and central to many hotels. We visited for dinner and then breakfast a few days later. The staff were great on each visit, but the food was soon slow to come out during dinner we were given a discount by the management. (We hadn't asked about the food at all). I figured this was due to the busy tourist season, but on our breakfast visit the experience was the same even though there were only 4 tables occupied it took over 30 min for food to arrive.
Rock and Roll atmosphere, We had a Full slab of ribs, pork chop with apple chutney, and steak plate - absolutely delicious! Great service and super friendly staff. Tons of Rock and Roll memorabilia - check out Johnny Cash guitar
The service was excellent. The food was delicious. I had Caesar salad with salmon well done. Family had chicken fingers and fries. Fun to look and listen to old school music and videos
Good drinks great music
A star was taken for service. We were the only ones at the bar yet didn't get silverware until we were halfway thru the appetizers. Another star taken because the spinach dip was lukewarm (although good) and the bruschetta was soggy. We were never asked if we wanted another drink either so money list by them. Go if there's no other choice but there's too many options there to sit by the water before you get to them.
Amazing atmosphere great food just a little high price
Good food and drinks. Just loud and hard to have a conversation. If you are seated at a table in the middle of the dining area also be prepared to have many people bump in to you as they are walking by.
Very friendly service in the morning hours. We came for breakfast most days. No lines!!!!They have live music everyday and it’s just wonderful. Great atmosphere and very nice staff. They made us laugh and feel very special.
Went to the casino and had breakfast here. I ordered a breakfast sandwich with eggs over easy. The eggs were rock hard and the piece of cheese was like a piece of kraft square cheese from the supermarket. For $12 I expected a much better breakfast sandwich.
This place was great to eat at. Everywhere you looked there was great memorabilia. Was concerned before that being such a large venue the service may suffer but that wasnt the case at all. In fact think the service here was the best we have experienced.
A place with a nice view.
The place where I lost money.... But got to catch some good live music. What's not to love about this place... Except for the losing money thing.
Very nice location with a big central… atrium? Idk what to call it, but it’s nice and open! Y’all did fantastic handling a big group of over 100 people. Everything was served promptly, and was delicious.
Hard Rock Cafe Honolulu is pretty awesome. I like Hard Rock Cafés because they are all similar but different. The one here in Honolulu has nice staff members, good food and seems to care about their costumers. Worth a visit!
Our experience at this location was horrible. My husband and I went on a Tuesday evening after 8pm. The service was the worst I have ever experienced in all the years of dining out. There was 11 patrons in the restaurant and 9 visible employees but yet had to pay our bill at the bar before walking out because our waitress was too busy talking with friends at another booth. The food was warm and took too long. We were not given silverware that I had to take from another table after waiting about 10 minutes. Lots more to add but I would not recommend this establishment to anyone.
We had a rather interesting experience. My group of 10 called in a reservation and we were seated right away! Our waitress, Caroline, was a little snippy, but she was with quite a few tables so it was understandable at first. She continued to be rude to us for the rest of the meal, even after things slowed down. She brought out our food and it was fantastic! Then the bill came. As a group of 10 high school students we expected to have our bill split 10 ways, and informed our waitress before we ordered. She told us after the bill came that they were not able to split the bill with big groups, which contradicted anything we had experienced in the past at Hard Rock Cafe. The bill was about $230 and we were all prepared to pay and tip our share, but when we were told it couldn't be split we panicked a little bit! We used all the cash on us to pay off the bill but we didn't have enough for a 18% tip as is expected in Chicago. Caroline came over and lectured us when she saw the tip percentage and told us to stay at the table, and that she would be right back, she walked away for 25 minutes. We had to call a friend to bring cash to cover part of the tip, which ended up being $40. Our waitress still had the nerve to complain about the amount we tipped her and approached two people from my group in the gift shop to ask for a larger tip! We had an overall negative experience all because of the last 30 minutes in the restaurant. The food was fantastic, and the other waiters looked like fantastic people, but our experience left a very negative taste. We're severely disappointed that something like this happened, and we hope that any experience like this can be avoided for other customers. We will not be returning.
A nice place to have fun entertain friends, family or business associates and a great place to gamble. The different restaurants are top notch and they all have above average food. It is a bit pricey but it is a casino. The rock and roll memorabilia they have around this place is worth the trip itself. A lot to see.
Whenever we were first sat, the waitress never came up to the table, I approached who I thought was just one of the employees actually ended up being the supervisor. Her name is Maria. She got us started with drinks & Maria was AWESOME! She apologize for our inconvenience & got our first round of drinks on her, once she handed us off to our server, Jade she was also AWESOME!! Great food, great drinks, and really great music!! 5 outta 5 stars! Highly recommend! :)
Awesome view
Yesterday, my family and I went to the Hard Rock Cafe in Philadelphia for lunch; it was a little after 1h45, so the restaurant was not so busy. We were seated and were ready to order - I was ordering the same meal as my boyfriend and had detailed my order to the waiter, asking for the side choices, etc. We received our appetizer, which was delicious, but our experience was ruined when it came to the main courses. My parents had received their salades and my boyfriend had his burger. I was told that my meal would be coming out shortly. Five minutes go by and my family was waiting on my meal to start eating...then, another 5 minutes go by. I tell them to all start eating and that I was sure that they were doing the finishing touches. Yet, still nothing. Our waiter passes by and sees that my meal was still missing. More minutes go by before he comes over and tells me that he thought that I was sharing a burger with my boyfriend. Which was never the case from the start due to the fact that I specifically said,"I'll order the same as him" and had asked for the side options. And I would have asked for an extra plate. Anyways, he tells us that he ordered it and that it should be out very soon. Well, turns out we had very different definitions for "soon". Everyone had finished their plates and I still had no food! My plate finally had arrived and was served by another waiter. The food was good, but the burger was well-done and not medium-rare, which is what I had asked for. Overall, the food was good, mostly because I was starving due to the passing time! He brought us the receipt for our orders and I asked him if we could get a discount for the mistake which was made by someone. That little mistake affected our entire plan to continue our tour of the city, because things close mostly at 5h00. He never smiled the entire time he served us and was surely not smiling or empathetic about me asking for a discount for having to eat my food a little faster to try and make it on time to places. He said he would ask his manager - which I found his tone to be a little rude. Why would we pay the full amount when I was clearly not satisfied? He came back and picked up the bill thinking God knows what and asked how we would pay. We said we wanted the discount first - was he thinking that we had forgotten? You can't forget to ask your boss something when the restaurant is mostly empty of customers. So, he disappeared for a while and came back with the discounted food item. He took off 15$ and charged us .95$ for my burger - they could have charged us nothing to be honest. We had looked on the original receipt, which had been printed at 2h14... two burgers where on there written clear as a whistle. Please don't ever lie or try to cover up some "dirt" if you can't hide it. We're tourists, not idiots. He never apologized again for what had happened. I was never rude or impatient towards the situation - I just wish he would have been a little more empathetic towards the situation. If the manager is reading this, please have a word with William about proper customer service - it wouldn't hurt him. ***UPDATE: I contacted the management team and they were very professional about the situation and how to fix this mistake. I appreciated their dedication towards providing good customer service!
Staff is wonderful we had a great time playing the machines and gambling! Can't wait to revisit!
Loved it, great selection on the food and drinks menus. What a place, the memorabilia is awesome, so much to see. Highly recommended.
Great place for some good live music
Food was good but the restaurant seemed to be under staffed with servers. After being seated we didn't have a server. The bartender took the responsibility for being our acting server. *Thank you Gabby* She did go above and beyond for taking care of us while manning the bar at the same time. Once again, thank you Gabby.....
My boyfriend and I ended up here on Valentines day after another plan fell through. It was honestly a blast, at first I was iffy but it definitely had great food and a great environment. I would just not reccomend this place if you are not a fan of loud noises!
Attention first and the food spectacular!
Just the environment of this place is awesome food and rock, really expensive but really good food too!
The biggest hard Rock Cafe in the world. Delicious food and vibrant atmosphere with amazing songs. Ordered giant Nachos, Fajitas and Gin. The service given to us was top notch with prompt service even when the crowd was at the Apex.
The big guitar reminds me of the one in Universal Studio in Los Angeles. In a very busy location. Very nice restaurant. Food is always decent. Service is great as well.
I have been to many Hard Rock Café locations around the world, but this is one of my favorites. The restaurant itself looks great, they have a friendly staff, and possibly one of the best prop collections out there. And most importantly, the food here is great!
Great Hard Rock with open air seating throughout. Good schedule of local bands and artists.
Great food and waiters are very friendly
Great late night meal n food was Excellent
Amazing service and very friendly staff. The manager came to our table and took song requests and even hand wrote a thank you card for coming in today. Open table made it very easy to made a reservation. The salmon was amazing if you are wondering what to order.
Great food awesome people amazing atmosphere loved it
A little pricey considering the service. They can do it better, just like before, back in the day.
I've had better meals for less money.
As a fan, I visited many Hard Rock Cafes for food and souvenirs and never got disappointed... So far. The first, minor disappointment was at the entrance, where we were ignored for a couple of minutes before I called a waitress and asked for a table. But that's ok. We got a burger and a steak. The first was ok, but the steak was very tough, which was a great disappointed considering the price. Staff kind enough at least.
Awesome environment. The souvenir glasses are pretty nice as well. The only downside was a decently long wait for the server to make it to my table but other than that things were great. I had the fajitas, they were delicious and they were ready pretty quickly. Look forward to coming back and trying more of their food.
Great food in a unique and fun atmosphere.
Been coming here for years and it use to always be our favorite place to dine and enjoy a night out with our family. In the last year the back of the house have gotten so lazy and sloppy with their work ethic. I’ve had to send my steak back every single time because they cannot ever cook it right. The appetizers are some of the best food on the menu but if you’re going out for a nice steak you’re better going to copper rock and spending the extra money. They do have a killer Oreo cheesecake if you have a sweet tooth.
Not bad, I think Hollywood is nicer
Happy New Year to the person who stole our bag today at the bar . I hope they can use the item's. We will not be coming back to the Hard Rock Philly anytime soon !! The service was poor!! And far to many strange shady people at the bar area !! Enjoy our bag of memories we came in with and left the Hard Rock Philly with nothing!! Thank you for starting our new year out not so good !!! Never had a problem with any other Hard Rocks we have been to ! Happy New Year
Favorite spot eat at casino great food great employees all around great atmosphere
Great place. They were very kind to my wife, 9months pregnant
It was a nice quick visit -needed my shotglass and a drink!
The food is amazing and the cocktails strong and delicious!
What a shame, after big construction the slots are keeping our money, do not waste your money, make a trip to Vegas is worth it
Rock on!! Old school Hard Rock where the staff treat you like a rock star! Ian was fantastic! We recently celebrated our 20th wedding anniversary there, and couldn’t be happier with the crew, food, or experience. The only thing a didn’t have was 50000 screaming fans and a record label wanting to sign me. Great job guys.
Thursday night Karaoke
I had the Classic Club sandwich. That is a good sandwich and good service.
Anywhere in the world, Hard Rock Cafe is consistently great. Great food, service, music and Ambiance. We love this place, whenever we travel, if there is a Hard Rock, we go there at least once. Always good to grab a new T-Shirt or hat.
Love this location of Hard Rock Cafe, Nice outside diner, with a little view of the Waikiki boulevard. Food is nice,
Nice place, great atmosphere. Food is mostly very good, but club sandwich meat and bread was very dry. Food and apparel is of course way overpriced, typical of any Hard Rock Cafe.
Cool place to visit. Girlfriend collects their memorabilia. So we go to all of them :). Love doing it for her.
Under construction, but the new areas are very cool.
Good non-alcoholic drinks, food food, we’ve ordered nachos and salad. They delayed too much to bring the food and compensate given a discount for us. I can come back.
Overall a fine experience. I had received reservations before hand and was assured that I’d have a table and complimentary parking. Both were lies as I had to pay $25 to park and then when I got to the front desk was told that we weren’t in the system. We were able to get seated but not before I requested a seat against a wall (I have anxiety and get very nervous sitting out in the open) and was told “We have a 200 top coming in, sorry.” We were later moved but I was already upset over the reservation and parking that it didn’t matter. Once we got our food, things were fine. The music is good and the artifacts on the wall were cool but I don’t see us going back since most of it was a hassle.
Love all the hard rock cafes but this one is especially great! Amazing decor and great drinks!
Good service excellent food
My table and I have been waiting for a good while for our food now, and we haven’t even gotten it yet. If I can leave 0 stars, but google won’t let me. Bad service, and bad employees. We are currently still waiting for our food because they don’t know how to hurry up with killing the cows and pigs in this establishment.
Always the best one for us. A lot to see and do. A ton to buy and great service.
The brand already translates everything, the best hamburger I have ever tasted, a nice place to enjoy a happy today and eat. recommend to all!
Great food and delicious milkshakes and burgers, and appies. Expensive ($150 USD for 5 people eating burgers). Service was by a wonderful server, accommodating, helpful, and prompt. Hostesses were indifferent. Great decor and ambience. Would’ve been a five star burger joint review if it was less pricey.
The food was excellent. Service was great. They have the best cheese fries with bacon pieces and great alcoholic drinks.
Best rib eye steak in the area. Staff is friendly and professional. Definitely worth the time to seat relax and enjoy.
Great food great staff
Food was pretty good, but they come at a price
Amazing food and the childrens plate was super cute
Very neat seating area friendly staff
Good food..drinks are a bit pricey
Good service good food good drink selections
Staff was polite, an courteous, our food was hot an absolutely fabtabulous! Scenery was great, sounds (music) was awesome. First time here, an we will return!!!
I always love this place
Expensive table games. Lot of funky slots that don't pay anything. I visit a lot of casinos, and this is my least favorite.
Huge roach and rodent problem. Food sits at room temperature all day. Horrible tasting food for outrageous high prices. Do yourself a favor and pick another spot. Only thing good about this place is the cool rock memorabilia they have on the wall
This was my first time being there and I enjoyed myself. Was here to pass time and picked the right place. Enjoyed some of the music, the happy birthday shout outs, drinks and the food. Service was on point and they were so attentive. I learned that I also cannot get any drink with ginger beer in it because its too strong and over powers the drink. I paid for the drinks in the hard rock glass and was able to take the glass home which I loved
I came here on a school trip with a large group with 100+ people. The service was good, especially considering the number of people but the food quality was AWFUL. Because of the group’s size, we had about 5 meal options to choose from, which was fine, but about half the people who ordered the hamburger got food poisoning around 4-24 hours after we ate. I personally got sick and, to add insult to injury, was thrown up on during the bus ride back to our hotel. The group was my school’s marching band, and we were a part of the Magnificent Mile parade around Thanksgiving. I was so sick that I had to miss this parade, which was very disappointing to me. One burger managed to ruin my entire trip to Chicago. I will never be eating at a Hard Rock establishment again.
The food was okay. The pulled pork didn’t have any taste to it. The grilled chicken sandwich was okay. The service was good.
They were able to accommodate a large-ish party which included a wheelchair, children, and food allergies. Our waitress, Meg (also, haha), was bomb AF
2nd time to this Hard Rock but started off badly when welcomed by the most miserable member of staff in the world who muttered “go wait over there”. Was then escorted to our table where our waitress served us. Food was slightly disappointing compared to previous Hard Rock visits and despite knowing it was my wife’s birthday there was no mention of this - Not even a “Happy Birthday”. Overall a very forgettable evening meal for a Birthday celebration
Came in for a bite after a day of travel and getting settled at the bar. Place wasn’t very busy but the guy working reception was pushing to sit at the bar so he didn’t have to leave and actually seat someone. I asked for a table but couldn’t have one of the 8 empty ones - instead I was directed to a high top which was in the way of all the servers coming through. The three other wait staff were great, very nice and polite but the food was bad - even for a chain restaurant. The burger was luke warm at best and not cooked as I asked, fries cold (and apparently “seasoned” means a boat load of salt), bar pop was flat. Not super expensive but could have gotten more for the money - Walhburgers was up the road about a block. If you’ve never been to one of these - it’s a novelty the first time - if you want good service and good food - go elsewhere.
Great food and beer as always
Great wait staff and management, food was as good as the aforementioned.
Dante was an amazing server. Superb!
The atmosphere outside by the pool area was beutifull , bar tender was very helpful , you almost thought you were off on vacation somewhere , while the food was good , the selection was very limited to basically bar food ,
We went to Hard Rock Café for the experience and we could smell the amazing food as we walked by. We had the chicken avocado flatbread and southwestern egg rolls for appetizers and they were amazing. The kids both had steak and I had the signature burger with onion rings on it. The food was great but the kids favorite part was the specialty fruity drinks.
The food was horrible but the server was very nice
Good staff and fun atmosphere offsets the banal food. Avoid the salsa which makes Pace picante sauce taste gourmet by comparison. Live music was solid as well.
Great place to have a drink and listen to some good music little tough for parking but it's worth it
Very very very slow service food just ok but should have been great for how long they had to make it
This was by far our biggest let down in Orlando!!! We've been to several around the US and love the Hard Rock franchise. However, this particular location has a terrible menu, basically a few burgers, sandwiches and chicken wings and tenders... service was extremely slow and food was NOT good. The celery and carrots that were served w/the wings were brown and dried out. When we complained, it took 25 minutes to even get a manager to come talk to us. It took almost 2.5 hours to get our meal, very sad!!
As something of a Hard Rock fanatic, I was beyond excited to cross the Miami location off my list a few weeks ago. However, I was extremely disappointed with my experience. The food was good (as always) but there were major issues with the staff. My server Rossana seemed more interested in talking to her coworkers than providing a “rocking” experience. Although I tried to keep positive throughout the meal, I overheard her ask another table why they didn’t tip her and then proceeded to go to the bar and talk badly about the table with the bartender. The bartender (whose name I never got) seemed to join in with the poor behavior, and the whole exchange made me uncomfortable. I will not be returning to this location.
It was a beautiful day to be in Miami. Enjoying the Hard Rock Cafe where I had excellent service with a smile from my server and the gift shop staff!
My experience at this restaurant was awesome because they provide amazing services. I like they Way they treat their customers and take care of their needs. The staff was very friendly and helping. Finally i would like to recommend this place .
Good hard rock. Lots of collected items. Food was about what you expect from a Hard Rock and service was good. All around solid. Had lots of seating inside and out. Washrooms were a it small however .
Layout and food are great. Service was a bit slow.
Great costumer service. We had a great birthday celebration
Great Time with family and the enlargement is amazing. The new L Bar is the place to have a great Libation
Amazing and so beautiful. We had a few dinner issues but the manager took care of the issues immediately so we could enjoy our evening. They know hospitality!
We always stop at Hard Rock Cafe when we have a chance while travelling for the fun atmosphere, delicious burgers, tasty drinks, and a rockin' good time. We've even got our kids eating the Legendary Burgers now too, since they are so good. The Universal City Walk location does not disappoint on any of these points, although the gluten-free bun was a bit dry. There is always so much fun music decor to look around at and a good selection of music videos blaring the whole time you are there. The full bar is extravagant and they always have delicious alcoholic drinks to fill up your souvenir glass with.
If you want burgers in a rock diner atmosphere, then this is a grat place to eat at.
Whenever we were on Friday we went outside .the waitress . She got us started with drinks & was AWESOME! Keni or kenibeth she was also AWESOME!! Great food, great drinks, and really great music!! The music was our decision to stay there up to the end .what a great talent the DJ THE MUSIC WAS SO INCREDIBLE AND A GOOD VARIETY WE GIVE 5 outta 5 stars! Highly recommend! :)HARD ROCK CAFE MIAMI THANK YOU WE decide to comeback soon to listen to the dj and spent another great time congratulation Miami you guys have great staff
Something for everyone. Food options abound
Nice workers nice food
It's very huge and we'll maintain casino I have ever been to. Best casino for poker lovers
Atmosphere was awesome. The band was great. But that Impossible burger was to die for. Hard Rock has definitely mastered their vegetarian menu. From their cauliflower wings, to the Cauliflower burger and now this Impossible burger!! Thanks Hard Rock for what you're doing for all the vegetarians. #HardrockHawaii
Our bartender looked like Tom Hardy and made my friends last day in the USA a great one. Thanks, bud!
It's ok the manager is a lil crazy foods decent not for the price though
It’s only getting 3 stars for the fact that one of the managers was rude to my group and because water was spilt and he came up to assist in cleaning he stated that the person who spilled the water was not allowed to have anymore. The server was amazing and the food was good. But the manager was disrespectful.
Wonderful environment overlooking the shopping district. Food is decent but staff go a great job to take care of you.
This is the largest Hard Rock Cafe in the world! Service is phenomenal! Food is delicious and atmosphere is amazing! You must visit the Hard Rock Cafe
Go here for the music and the local legendary burger. Skip this place if you're looking for low calorie dishes and are on a health food regimen. Big food portions, arrive with an appetite.
The wait might be long, but the food is worth it. Plus while you wait, you can go gamble. My kids love going to the casino and playing in the daycare area. The adults drop the kids off and then head to dinner with no screaming kids! Win win! Lol
It was wonderful. Good food and the best service I ever had. Waitress was attentive, communicated clearly, and came back well enough to make sure we had what we needed. For a full house, we got our food pretty quickly.
Service was great. Good vibes but do not like the smoke smell. As long as you can survive second hand smoke a lot to do here besides gamble!
Had to wait a long time for out food... Just saw waitress when we ordered... Never saw her again!! Was never checked on to see if food was OK or needed refills on our drinks. Very disappointing.
Great burgers and very good drinks! Realy nice place in Miami. I recommend
Great experience alot to see love it!
Great food and amazing choices. I went their with my school for HPCMS trip. The waiters were nice but one of them was kinda rude. My friend who was dumb, left running to another table after being told to stay at their tables by both our teachers and the waiters. Because of that the waiter was very rude and not holding back her criticism of children in front of us which I thought was very unprofessional. When she came to take our orders she talked to us in a very demanding way and then never came back to our table for drinks again. in fact she even told the kitchen to get our food last just because one of my friends who was not even sitting with us anymore made our waiter so mad. Besides that big issue the food was amazing and so was the restaurants atmosphere.
Love the atmosphere. Food is to die for. Waitresses are friggin awesome. Great music later in the evening. Music during always rock
I love this place the food is amazing and expensive but it is Soo good love the dessert and the drinks are so cool they always hard good music and something new to try
Always great service and food!
The service wasn't the best, and eveything felt like a much lower quality than most Hard Rock cafes. The ambiance was also less satisfactory than I've come to expect at a Hard Rock Cafe. The menu was also very small and limited. However, the bacon burger we ordered was pretty good!
The prices are crazy. The service was slow even at 5 pm. Happy hour my tuckus! Order wasn't correct and it was a one person order. Didn't give them a second chance during my stay.
Terrible chicken sandwich. Not a busy restaurant. Appears to be out of place for the area. Passing through. Won't be back.
Came in for a quick beer. Service was nice and for my birthday they gave me a beer on the house. Appreciate it.
Love this place! Service is usually friendly, food is always great! I love the hurricane drinks! Beware of the brownie desert, 2 of us couldn't finish it after such a big dinner! Love the atmosphere inside the restaurant. Down side is walking all the way through the casino to get to it. Will definitely be back!
We got the sampler. Onion rings were awesome; chicken pieces rubbery and salsa on bread pieces did not suit my taste. Strawberry lemonade with mint was very good and refreshing. My personal opinion is the food is overpriced. $25 for sampler and $9 for lemonade??
Awesome place to do a dinner and amazing people around. Liked the Ambience and the collections...
Liked it. Nice vibe.
Yikes, yikes, yikes. PLEASE do not come here for breakfast. If you want three options and HORRIBLE customer service then you’ll love it! Waiter was rude then took me asking three different employees to find the bathroom. With so many great options on city walk, please save yourself and visit any of the other restaurants.
Went on a great night the live entertainment was off the hook! Wish I could remember their two guys names that performed so I could shout the out though.
Delicious hamburgers and cocktails. Nice break place in between Willis towers and the silver bean.
Good place, good food, the service was great
Convenient location. Average food.
Really good atmosphere and great service. No problem to have a meal dairy-free (BBQ combo). Meat perfectly cooked as requested. We had a great evening and will be back!
Seated promptly. Our server, Rocco, was very chatty... took our order and recalled it back without writing it down. Food came back correct! 2 grilled chicken sandwiches. One special order and one traditional, both came out great. The steak salad was cooked right and was also a special order. Everyone had cheesy fries, and they were pretty amazing, had a cheese sauce instead of just melted cheese. Overall good food and pretty quiet for the time we went, 4pm.
Menu not the greatest. Outside of burgers and steaks, not much to write home about. Only one seafood option if I'm not mistaken (salmon). They also offer ribs and a bunch of pork. They do have a twenty dollar appetizer that should fill up one person easily. Almost forgot, the fajitas are good. Hard Rock TV plays a variety of music videos.
Good was decent not the service was mediocre.
I love coming here to eat and watch the live performances...great atmosphere!
Room in East Tower was nice but VERY tight slots. I think they are trying to pay for all the upgrades too quickly. Will probably not be back for a while.
Standard chain restaurant food. Service is good. Decor is always cool to see.
We have been to dozens of Hard Rock's worldwide, so we actually took a detour to visit this location in Philly. We were not disappointed! Great service and the menu you love. We actually only came in for desert but it was great anyhow! You pay more for the atmosphere than the food in these kind of places, but its great to be at the Hard Rock!
If allowed, I would of gave our experience no stars, Just Terrible! The waiter try to make jokes and upgrade sales from the very beginning. We understand part of the job but so is getting the order right???My wings were bbq instead of hot like I ask and my Husband burger was rare and not medium well. At this point, we are done with the overall experience and ready to go so we ask for remade food be packed to go. Why after checking the take out my husband has the same uncooked burger? Like Really??? In Short, waste of time, money and energy. We will not be back!
Great food and portions. Decent pricing. Very nice ambience with the guitar train on the roof.
The server, Hunter, was one of the best servers I have ever had. He was friendly, cheerful & straight-up just AWESOME!!
Drove 39 min to hard rock and they weren't serving food at 9pm...would not seat anyone at 9pm on a tuesday??? They said they had a large party and were too busy.We went to Hollywood hard rock for a great dinner!
I spend time in Hard Rock Cafe in every place I go
Awesome atmosphere and good food with friendly service. Great family experience!
Awesome service - from the reservation confirmation call and extra work to accommodate a party of 17 to the hostess' joyful, excited welcome when we arrived, to the fantastic, helpful, friendly waitstaff. And the food was delicious! I had one of the juiciest burgers I had tasted in a long time! A wonderful way to start our family's Christmas weekend! I highly recommend!
Very good place to eat. I had The Legendary Burger. Yummy! Waitress was very on top of her game answering any questions we had. She explained the menu from front to back and gave us recommendations! Huge huge burgers!
It was a nice dinner - good cocktails but an average food The bend was awesome!
Always good food and a rock and roll atmosphere. I try to hit the Hard Rock in any city I visit that has one so I can get a hat. My collection grows...
amazing place with having wide variety of food. The place was beautiful and highly decorated. If i talk about the staff was friendly and hardworking. I like the way they treat their customer and understand their need. The price was also decent for such a delicious food.
Sat at the bar to order food to go. Very nice atmosphere inside. Friendly staff. The steak salad was fantastic! Would definitely go back.
They have great food, a little pricey. they play videos of classic rock and pop songs, which is entertaining, it makes you want to get up and jam. They sell t-shirts and other swag at the cash register.
Waited an hour to get our food. Tables near us that were seated 10 minutes after us got food well before us. They were paying and leaving when we finally got our food. The manager did give us 50% off. But we were so annoyed that we did not enjoy our food much. They did not do enough to raise this from 1 star review. And to top it off they made us wait to get our check when we finished eating. I do not recommend. I will not return.
We ate here after the Eagles/Panthers game, and we were disappointed. It was 10/21 Sunday night and there was no one there. It was around 6p. The service was slow, despite this, and our server forgot stuff we requested 3 times. The food was poorly prepared. My burger was mushy, lukewarm, and entirely too overwhelmed with whatever sauce was on it. There are much better choices in the city to go eat. Take advantage of a restaurant you can't find anywhere else, instead of putting money into a corporation. Philly has a lot to offer; don't waste it on a cookie-cutter restaurant. (Edit: Corrected a typo. Wrong date was listed)
The food is great here, and so are the drinks.
Great food great atmosphere great place
Has a really good time at the Hard Rock. We had a function with 40 people and the service was really good. Dinner was excellent and served to everyone in a timely manner. One of the better mass servings I have seen done. Is recommended this location to anyone thinking of hosting a gathering.
One of the best restaurants on the west side of Michigan! Nachopalozza was awesome with beef brisket!
Good drinks. Fun. Band I'm waiting on. This Is the most fun I've had in a long time
Food was ok; we sat for 20 before anyone came to our table!
It's hard rock Cafe. What more can I say. I come here often as I like the franchise. Food here is great as well
This was the first Hard Rock Cafe we'd ever visited, and the atmosphere was pretty cool for a fan of rock and roll. Our burgers were good and came out in a decent amount of time, but both of our fries were very stale. Our waitress was great, though, and helped us out immediately! The service overall was great.
Great staff good quantity of food for the money
It was ok I suppose. The memorabilia was cool. But the menu just kind of sucked..waited. Nearly an hour for a disappointing selection. Not really worth the hype.
Great staff, amazing music and good drinks!
We went on Saturday and decide to stay outside there were music and a dj but the music was not that loud I came to talk to the dj he told me that someone want to put the music not too loud I really want to dance it was 11 pm on Saturday I give 5 stars because at the end dj play some music that we enjoy but to have a dj outside is to dance that’s the time for the music we didn’t buy any food just some drinks we recommended this place just for the verity of music this is Miami not Nebraska I LOVE THE MUSIC AND REALLY GREAT VARIETY THANK YOU 5 star for the dj
Location is priceless, right on the marine, the view is amazing. The tables were half empty when we arrived however we had to be on a waiting list and wait for 30 minutes to actually get a table. Staff was very friendly except they were not honest about the drinks cup souvenir price, the service was good but you have to pay for it separately, food quality was excellent.
Great staff and food!
Great service from Melody. Food was good.
My wife and I absolutely loved our experience at this cafe!! This was our 25th different cafe to visit. Jessie, in the Rock Shop, was Awesome!! She was so outgoing and friendly!! Danielle, our server, was Amazing. She has an out of this world smile and attutude!!! She was so much fun to talk with!! And finally, Jasmin, the Operations Manager found out what fans we are of HRC, and presented us with a personalized, special surprise that left us speechless!!!!!! Hard Rock Miami.... this has been our greatest visit to a HRC ever!! YOU GUYS ROCK!!!!!!
For being the biggest Hard Rock Cafe, it's the worst I've been to. Food came out cold, Manager never came by to speak with us as our server indicated he would, and the remake, or should I say rewarmed food since it was just a Mac and cheese dinner for our kids, never showed up. Our server was very apologetic, but unfortunately we were left to find other food during peak dinner hours and over an hour in traffic away from our hotel.
Great food and great service, with a great atmosphere to boot! The servers were super friendly, bringing by drink refills before I even needed to ask. Prices are very reasonable (although I would like to see a slightly larger serve of fries with the burgers). The restaurant itself is on the second floor, which has elevator access, and the merchandise store is on the ground level. Even if you're not dining, the store is worth a look.
Love it. Great friendly Service Great friendly people great products they hold up everything is great that they sell in their store!
went a couple of years ago i still talk how amazing food was now,
Food was good. They have a great drink selection too
A very nice restaurant. Very friendly service. Enjoyed the experience. The food was excellent. The hard rock is such a beautiful restaurant. I love the music, the memorabilia, and the food.
Overpriced! Hard Rock is doing renovations they are making their money on every corner.
Been to several Hard Rock Cafe's... this one is just as fantastic as the others. Greeted quickly and by friendly staff. Seated quickly on a weekend too! Server was good, got our order correct, was attentive all the way thru! A party of 5 of us, we stuck to mostly burgers and sandwiches. All cooked perfectly with a large portion.
One of the largest and coolest hard rocks I've been to. Great atmosphere and space. Good food and drinks.
Ok HRC...not the best experience, but still worth it...if you like hard rock Cafe
Wow!! A really wonderful place to hangout with friends...
Make sure you reserve a table!!!!!! They create a waiting list at the main door and when you eventually get into the restaurant 50% of the tables are empty bit of a joke to be honest. When we sat we were greated by the GM very nice man and gave us a nice card and treat for booking a table. Nice touch. For whatever reason our server wanted to rush us out asap, we ordered food and drinks no problem, got our starter and before we were finished they were pushing our main course onto the table we still had our starter which wasn't finished this didn't stop them filling the table with extra plates. Just as we had our fork down from the dinner we were asked did we want desert we didn't and the cheque landed on the table within 60 seconds everything was such a rush even after the long wait outside. Not impressed at all. Food overall was OK, the usual from HRC. Overall experience not so good. Won't be back to HRC Miami.
Eating outside and having awesome foods, well it is hard to beat. Great experience. Just so expensive, but all of Waikiki Beach is expensive. It is worth going.
Great place to have a good snacks and drinks and great music outside from Dj I will come back soon
I was only here for a show on Friday night. Did not try any of the menu items but it was a cool place for an intimate concert (no more than 50 people in attendance). Bartenders and people at the front door were nice. Cool decor, typical of a Hard Rock. The food looked good from what I saw other people ordering. Not a late night bar (closes at 12) so you won't get a rowdy crowd. Overall, enjoyed my experience here.
Nice staff, good food, hot and relatively fast. What money you didn't spend you can lose at the casino.
Their burgers are very good. I really like looking at all the memorabilia.
Hard Rock, is a nice day out, with good music and atmosphere. Even nicer, when you are winning. You never know. I have won a little here and there on slot machines. But I have always left with more money, then I walked in with.
Excellent food, great entertainment but server was very to me and my company.
Always love going to Hard Rock Cafe when I visit any city that has one. Atmosphere is electric and is always a great time from entering to exiting. Food is good and the rooms are very nice for the hotel side.
I'm a Local and hadn't been here in a while. Must say, the food is still great and atmosphere even better. Bartender could use a class or two though ;)
Service was not that great. Had to ask for item twice before receiving, sons med/rare was well done.. Dry.. Couldn't eat after the second try.. Cook needs to go back to school.. Manager was helpful, Sorry four winds your closed
Updated: About a month ago, I tried to visit the Hard Rock Store as I collect Hard Rock hats. Unfortunately I wasn’t able to find my way to the store easily and I wasn’t able to make it in to get a hat. Although it was disappointing, I left a review talking of that experience. Kyle quickly replied to my review and addressed my issue. He even ended up hooking me up with a hat and shipped it halfway across the country! Kyle was very professional and showed masterful customer service skills. Although it wasn’t a “traditional” way of getting a hat, it makes for a great story. Thank you for everything! Original review below: Disappointing experience to try and get to the shop as I collect Hard Rock hats. There was no great direction on how to get to the cafe/shop. Tried to call the cafe for direction and nobody answered. Sad face :/
Very kool place great music videos and our server Mandy was very good and nice
Great Hard Rock location in downtown Philly. Atmosphere was great, staff were helpful and very friendly and the food was great. I always aim for the local legendary burgers and their version was tasty!
7 up cake is great
Took a while for service at 4:30pm. Enjoyed their classic burger and music!
Great location - in terms of all the cool rock memorabilia, and the food was good too. Park of Universal Citywalk complex -- but across the canal and in between the entrances of Universal Studios and Islands of Adventure. Loved the pink convertible caddy rotating above the circular bar. Very burger focused, but in the expensive side -- I guess the foot traffic is mainly travelers creating (priceless) memories? The food inside the parks is actually a better deal and better.
First time at the Hard Rock in Chicago! We had a chance to play tourist in our own city this weekend and it was awesome. The restaurant is like a mini museum full of iconic memorabilia from great musicians. Highly recommend just checking out the cafe to see the walls...lol. The food was decent, it's your standard high end chain restaurant food. You are paying for the ambiance and experience. My group LOVED the ribs and salmon. More importantly than the food, was the staff, they were wonderful! Welcoming and friendly from the moment we walked in. Our waitress was soooo nice and accommodating, she helped make our dining experience great. If you drive down , there is valet right on premises for 15 bucks! 4 stars simply because the food was good, but not necessarily worth the price. Overall I would definitely recommend checking out the Hard Rock Cafe.
There wasnt much variety for food, it was really really loud, and i bought shot glasses and a hand wallet. The stuff I bought fell apart, my wallet fell apart the next day and the shot glasses accidentally got put in the dishwasher so all the stuff on the side came off
Love it better then the IP in Bloxi, Ms
Been coming here for the last three years... service bartenders never smile, bad attitude. food is OK... you really want to go there for the bands! it’s hard to pass that up. Excellent entertainment
Great food, atmosphere & music
We are the greatest fan ever of you! The lady on the frontdesk with blue hair(Bex?) just the best!!! We love her! Greatings from Switzerland
Good food. Service good. Boozy milkshake amazing!
Great burgers and deserts. Our Server Bull was great. We couldn't ask for better service along with the great Hard Rock atmosphere.
A few good things but way too many bad things. First and foremost it is a nightmare to get to this place the parking is a rip-off and far away which forces you to walk through a bunch of people selling chickens Hawking dirty Birds and a crowd of homeless people Meandering around. Once you get to the restaurant it's nice although with 105 degrees outside it would be nice if they turn the air conditioning on. The gold Burger was very very good though expensive. the service was okay seems like they're getting used to their settings. Unfortunately they can't do anything about the parking and traping through a bunch of people doing nothing but consuming air.
We’ve gone to Orlando 4 times this year and even during layovers we make sure we stop by and grab one of there Guinness burgers. Not even gonna lie, we once flew there and back just so we could get one. The staff is always fun and friendly. The atmosphere is incredible and the food isn’t outrageously priced like most “city walk locations. You really get what you pay for here. I am sad they took our burger off the menu though, there other food just doesn’t hit home for us the same way.
Nice place to eat.
Did not eat and drank a little while watching a UFC fight. It's Hard Rock though the ambiance outside of the music was dead, for a Saturday night yet I hung out with good friends and it was all good.
If you are someone who enjoys visiting various Hard Rock Cafes, I feel like you could probably skip this one and be alright... The inside isn't as nicely decorated as many of the others. The seats in the booth probably haven't been revamped in years, as you sink all the way to the bottom and are sitting relatively low. The gift shop is basically some shirts hanging on the wall at the register. Every other Hard Rock that I've been to has handed me a special vegetarian menu and that wasn't done here, luckily, the saving grace they have the impossible burger. (Veggie friends, if you haven't tried an impossible burger yet, please, stop what you're doing and go try one. They have the consistency of ground meat and taste pretty darn close to what I remember ground meat tasking like). This location did a good job at cooking the burger and the fries were hot and delicious. The wait staff was friendly and attentive, the impossible burger was cooked well, however the ambiance was a tad lack luster.
Awesome service! Amazing food! We came to have dinner for our anniversary and the waitress brought us a hot fudge sundae on her for our anniversary. Thanks again!
Great fun, great food
Go here and enjoy life
When we first arrived, Alex was the person who was at the entrance and because of him we almost go to another restaurant, he was rude and with bad attitude, but thankfully La'shay Conner arrived and saved all the day, she was so nice, kind and she gave us a table right away. These five stars are for her and for the othee person (Alex) zero or minus.
Only went to the gift shop in order to get some Chicago themed Hard Rock Cafe souvenirs so we didn’t stay for food or whatever. This location was good with a friendly staff.
Excellent service and the food is Mauh