We've got all the information of people like you who consumed the products of Boston Market (Restaurant) around Delaware area.
At present the firm gets a score of 4.1 stars over 5 and this rating is based on 434 reviews.
As you can read, the average score it has is quite high, and it is based on a very large number of opinions, so we may be quite sure that the rating is quite accurate. If there are many people who bothered to rate when they are pleased, it works.
As you know, we don't usually stop to set reviews when they are correct and we usually do it only if we have had a problem or issue...
This Restaurant corresponds to the category of American restaurant.
I came to the Boston Market at Drum Hill in Chelmsford, MA on Saturday, September 28, 2019 for a whole chicken at 2:25 p.m. and the guy that work there told me that I have to wait at least 35 minutes for the whole chicken. Really. How are you going to run a fast food restaurant selling oven roasted chickens and make customers wait at least 35 minutes for it? They should make sure that there would always be whole chickens available for customers especially during the afternoon. Also, some of the people who work there are very unfriendly. Some of them don't even say "hi" when they see customers or they don't even say "thank you" or "have a nice day" to customers when the customers paid them and take their foods.
So me and my fiancee went here to get lunch before she had to go into work, there was only one other customer in the entire place. We walked directly to the counter and waited to at least be acknowledged, as the only guy behind the counter ignored us as we tried to get his attention. Then after we placed our order, which my fiancee ordered a southwest salad, he handed her a Cesar salad and didnt even say anything. They were also very rude when tried to get the issue corrected.
Quick service, food was fresh and hot. They were busy at dinner time when I went but they were very efficient & worked great as a Team.
The staff is amazing! Ordered the ribs so tender fell off the bone! Chicken was tender and delicious
When Looking for comfort food this is the place I go eat. With the staff being incredibly kind & helpful and resturant always clean. There's a great selection of food you could compare to a home cooked meal chicken , meatloaf , turkey , ribs , sandwiches & salads don't forget the sides which are wonderful also !! My favorite part the dessert selection. So if looking for a quick healthy meal pull in the drive through and pick one up and if looking for a nice place to sit down with the family the dinning is comfortable.
New to the area and wanted to try local restaurants. Parking lot full yet no customers inside restaurant. Food was prepared to order, the place was immaculate and all cases were full. Food was hot but chicken wings had a reddish tint. Taste was ok but left a strong aftertaste. Seasoning salt appeared to be in French Fries.
Very good service... I love the Meatloaf from Boston Market its delicious. The only issue that I'd like to point out is that people who don't need a wheelchair accessible table are not told to move.
There food is always hot and fresh. The staff was polite and friendly. The sweet potatoes with cinnamon and marshmallow are one of my personal favorites - not too sweet. Prices are reasonable and they have great coupons and specials.
Better than kfc. Great staff.
I will forever love Boston market, sometimes it’s overly crowded but for the most part my food is always hot and delicious
Perfect
AMAZING experience Bill is a amazing manager! He really makes sure the customer is 100% happy with his store! Will come back to this Boston Market
Delicious food, very good service. One of my favorite places to eat when I don't want junk food.
Was in a rush and the manager Rhonda took care of me like always #best manager ..food was fresh and tasted awesome !
I have eaten the food there for a few years. My work had catering at Thanksgiving Time and it was very good. The turkey breast is delicious. It was so good the facility ordered again the next year.
Decent food when it's available, but often common menu items are out. Their process is really broken, I am often asked again while waiting at the window about details of my order or they're lost and not done right. I know this is a personal pet peev, but they also give you a 2ft long recipe when you order 2 things.
Great food and amazing service!!
The ladies there are nice and the food was good!!
good food, good service
Really good.
The dining room was gross today. I counted 8 empty but dirty tables. While eating we all heard the employees argue about who was going to clean it up. Before the person who was chosen walked around visibly unhappily cleaning off tables she told other employees, " Do not rush me"... Another issue was they told me there was only white meat available. I seen legs and thighs at the cutting station area. Yes they were probably for a pick up order BUT please do not force me into an up sale and charge me more money because youre unprepared.
Drive thru is so SLOW! Half an hour to get my food ... What happened to FAST food service ?
The food is always great here but depending on who cooks it I love the brussel sprouts but they be too tough sometimes also the sweet carrots otherwise wonderful place to have a healthy like meal
The food tasted great and the service was wonderful..
I have been a regular Boston Market customer for years. I have generally been happy with their food, prices, and service....until I had the misfortune of visiting the location at Academy and Wyoming in Albuquerque. Food was not ready or looked unpresentable during the busy lunch hour. One cashier was left in front with five or six employees laughing and playing in back while customers waited. I finally left in frustration as did the couple behind me. I will take my business elsewhere. The franchise holder should send a "shopper" in to monitor the very poor product presentation and even worse customer service at this location. The corporate office should know that the Academy and Wyoming location in Albuquerque DOES NOT REPRESENT THE BOSTON MARKET BRAND WELL.
I enjoy there Turkey. But really all the food is delicious. Creamed spinach, fresh mashed potatoes are among my favorites.
That is some great fried chicken.
My kind of place .
Terffic place! The staff here are wonderful. Very polite, Very clean. My cashier was Angelica and she is awesome! Definitely will be returning.
Tasty and quick. Great for a lunch break from work.
Clean. Quick.
Used to be much better. The sides are still delicious, but the birds have gotten smaller and the did want very warm, let alone hot.
I always say I won't return and then I think well I'll give them another chance, slow, not very friendly ,not informative about meal choices, so that's it for us, we won't go back, they need to smile and act like your a customer not an enemy
Good and quick service. Fresh and Yummy food. It became a favorite dinner place.
Horrible prime rib. Not fit to eat.
A little pricey
Chicken was dry and it was a long wait.
Paid $50 in food and drinks. The food was good I must say. However, the drink dispenser had a fowl smell, mold built up, very dirty and unsanitary. I paid for a drinks and didnt even get to drink it. I wasn't going to let my family drink from there as well. Very disgusting. Not safe to drink. Please be advised.
It's like eating at home, if you knew what you were doing this is what it would look like. Keep it up!
Great food reasonable prices
First visit. Food was better than expected. Staff was friendly and attentive, though obviously overworked/ understaffed (as noted by the staff comments, and 3 employees leaving immediately after the lines cleared -- thankful they stayed beyond scheduled hours to serve the guests)
Pretty good food but too pricey for a sandwich and a few sides. Girl running the counter was kind, patient and apologetic when cornbread was forgotten.
Food is really good.
Haven't been there in awhile but I was pretty pleased this visit. Tried the new parmesan chicken, good flavor and food was fresh. Service was good as well.
I stop at this Boston Market, every time I am in MA. I'm from MI. Always good, quick, and no hassles. The inside dinning area is always clean, and the patio as well.
I love the food here. Whenever I'm working in the area i come here to eat. All i can say is when i leave I'm ready for a nap. Delicious! Hits the spot!
Good food and good service!
Friendly
Horrible!!! Food looked all dried out, where you can tell it has been sitting quite awhile. Cornbread was cold, the manager on board was so ghetto, yelling out to customers, "WHERE OUT OF CHICKEN for the next 20 min". Cashiers just totally horse playing around. My experience there
Ordered Thanksgiving turkey dinner for 4 turkey breast was not real breast was processed breast. Mashed potatoes were salty stuffing was salty gravy less salty cranberry sauce was great, the apple pie apples were crunchy and crust was dry. I don't understand because when you go to eat and Boston Market it's pretty good food. Will never order out Thanksgiving dinner again from Boston Market
Had never been here but went in to give it a try. Ordered a BLT offered on their feature menu and was told they “can’t make that today because we don’t have bacon”. How does that happen? Nothing else looked appealing so went elsewhere.
Love corn bread from there, and the chicken too
Service not to friendly. Order incomplete.
The port washington location is slooow and there is never any food up. The service sucks very rude staff super lazy.
Good food. Although the last few times we've been here, the chicken pieces look like they're from a small pigeon. AND...There are chicken bones on the floor, that 2 staff members have walked past without bothering to pick up. Make that 3 staff now. They're in plain sight! You can't miss them! They're cleaning off the tables and ignoring the bones on the floor!!!
Boston market is a good place to eat if you're really in for a hot meal that's more than a sandwich. It's sad that Milwaukee doesn't have more than one. But it's a good location tad bit hard to get to if you're headed south because with all of the no left turns or u-turns in this Street Port Washington, you have to go all the way to Walgreens blot in the exit after going through the lot. Staff's not always friendly and the food sides are not always available and you have to wait but overall it's a hot meal that's more than a sandwich. However it does offer sandwiches in a pot pie and soup. Popeyes are good I don't remember if they're only chicken I believe they do only have chicken.they don't stock the chicken pot pies while they're not that many out so you have to catch him when they are otherwise it's a wait. We are tasty with chunks of meat to vegetables of carrots, potatoes. They changed their menu occasionally adding specials to see how they'llso but throws turkey is really good when you want a Thanksgiving meal, and the meatloaf is good true with a red sauce, but they took off Pam which I kind of disappointment because that was a good tasting main dish. Friendliness comes and goes at this restaurant but the place is always clean family friendly.
Food was simply awful
Drove all the way across town to eat there and the food was awful. Nothing tasted fresh or looked fresh. I will never eat there again. The person behind the counter took the pans out of the steamers with dripping water they been sitting in and put it on the cutting board and without wiping it cut my chicken on the board. Should of said something but didn’t. Tried to eat but couldn’t
Food was fresh.
Ok food, service fair, watch what sides you order making sure they look fresh. Chicken is the best you can get here, the ribs are only OK, Turkey is OK. It is not the best Boston Market I have been to but not horrible either. If you are in the mood for Chicken you could do worse. I eat here about once a month and it has always been fine.
I give them 5 stars because the food is perfection! The service was decent but it is always worth the wait!
Just came out of Boston Market very disappointed, everyone was friendly except for the manager. She has an attitude problem. Ruined my Thanks Giving.
The food is great...
Not impressed
Good side dishes
Excellent food, could be hotter, excellent service,clean,nice atmosphere
Love the spinach and macaroni sides
Boston market doesn't have a great variety on their menu in regards to main courses, although they do have plenty of options for the side dishes. The food is great and very consistent! I absolutely love the meatloaf and the people behind the counter are usually pretty friendly. The only reason I gave a four star rather than a five star rating is because the dining area has the feel of being at a fast food restaurant. Other than that, can't go wrong eating at this place. I would definitely recommend!
Love the chicken here.
Really go0d fo0d4the price u pay
Great service and food was tasty!
Good
Best cornbread in town!!
GREAT!
Rosa the manager runs a very professional operation I would highly recommend this location to everyone
Good food
Charged me for food i didnt order they seemed that didnt know what they were doing will never go there again!!!!!
(Translated by Google) I love it so much (Original) Me encanta mucho
I love meatloaf! Always the staff is friendly.
This restaurant has the most kid friendly menu I have ever seen!!
Great place for chicken, meatloaf, turkey and I guess now they serve prime rib (my bar on this is pretty high, so I don't want to be disappointed). It is nice that you have a selection of 15 - 20 sides to choose from. Their desserts are fairly first rate also.
Great food, new menu options. Havnt tried the prim rib but I heard it was good. All the meals I have had were delicious
Price is great for the amount of food you're getting, you would pay an average of 2- 3 times more in most restaurants, plus they offer coupons for your next visit.. you can't beat that.
Haven't been in a long while and decided to pick up To Go on the way home from work. While in line, I overheard the staff tell the customer in front of me they were out of 2 of the sides he wanted to order and it would be 10 mins. I then placed my order and was told it would be another 15 to 20 mins for the meatloaf. The young man working just offered an excuse of, "we can't serve raw meat." Poor planning and poor customer service. Very disappointed.
Good place for fast food
The place to go in Dover for comfort food AND you can see the meat roasting. Big plus. You can see what you are getting.
Awesome
Couldn't buy gift cards there.
Staff was pleasant, efficient, restaurant was clean and comfortable.
Food was ok, service wasn't good at all, lady at the counter was so rude and in a hurry. We will not be going back! Pricey for pre-cooked food!!
Good food when prepared right.
Busy most days but line moves fast. Good food too.
Make sure you get the price up front.
A chicken restaurant out of chicken at prime dinner time. Urgh
Cafeteria style serving line sometime it's crowded but moves fairly fast. Very good home style meals and very reasonable prices.
The food is always good
Food could be better, place should be clean at all times, some good people, some people just dont like their job
Place is convenient and the food is good. The restaurant needs some cleaning and upkeep.
I love the chicken and cornbread and lets mot forget all the different sides! I am a regular here!
The food is awesome the workers are great great attention can't complain who recommend to anybody
For the 2nd time, Boston Market did not have enough chicken to accomadate a large order. I will never again be ordering from any of their locations ever again. Order was put in and I was called 5 minutes later to be told they were not going to be able to accomadate our order. Then was told she wanted to refund me back into my card which would take the 3 to 5 business days. This order was for my daughters birthday dinner and I needed the money back immediately so that we could take her elsewhere. It wouldnt have been an issue if it was any other day. Regardless, I got my refund and will never return.
Love love love Dover Delaware Boston market
Good food. Fast and fresh
I did eat here alot years ago and chicken was always good, as were sides. So my bf and i took his parents to get prime ribs. What a waste of money. It definitely wasn't that great...tough. Also sides were as good as they were in past. Very disappointed.
Where I go when I want homemade food but don't wanna cook!
The chicken and sides are always hot. Love the chicken.
I've always had good service there. The staff are also pleasant.
Everything was pretty good
The food was mediocre. The staff was unprofessional, serving customers with a attitude. They need more training when it comes to working under pressure.
Allways good
Always great food and service.
Very good food at a fair price!
It was a while since I was here last. But still good.
Worst food I've ever tasted and it was highly overpriced.looked nothing like in the picture. Was very disappointing
Great food and friendly staff
Bill is the best. Wonderful experience at the store.
Food is good
Amazing food at a good price.
Took about 20 minutes to get my food, poor communication between cashier and prep team. Ended up having to rush eating instead of enjoying. While waiting at the counter for my food, another staff member almost threw away my drink and napkins on my table. Food was decent, standard for the restaurant, but the coordination left a bad taste.
Love the food
I have been going to this Boston Market for around 10 years now and every time I step in the door I feel comfortable like I am at home. The staff is friendly and the food is fantastic. They serve their food on real plates with actual utensils and even clean up after you are finished, which is different from most restaurants like this. The only problem I have is that the food is pricey for what it is but nothing absurd.
Next best thing for a quick meal if you don't want to slave over the stove.
2 words. roast chicken
The food was fresh and taste good. A great family restaurant. Staff is great.
Need to lower the prices for side orders. Good food,just to high
Awesome food and prime rib
Great food most of the time
Great service and food.
Love the food and great service all the way
Very good staff Kat Angelica Kayia Tyler Matt Freda sorry if I missed anyone. Great crew
The food was cold and I eat there all the time and this was my worst experience and the chicken was very dry
Really disappointing, poor experience.
Great turkey and quick I can have it on my lunch break
The best roasted chicken you can eat in town
Good but bland
I kinda like this food, delicious, but I downgraded them (as a chain) for taking away the good items from the menu for stupid reasons. They used to have loaded mashed potato, discontinued. They used to have better ingredients in the green beans, not any more. Shame.
We have eaten at other Boston Markets and this one just didn't keep up. There is a huge quality different, in a bad way. I wanted it to better, I really did.
Went here and got the pot pie and it was mostly cold. The crust wasn't cooked either. But the market bowls are the best way to go.
This place is busy but I understand why. It really is good old fashioned food.
Great food decent prices
Good selection and staff very friendly. Easy parking.
Nice place now that grumpy dude is gone. Food has always been good. Partial to the pot pies.
I am a cook to my bones and customer service is also a major factor in my life. This Boston Market gets both. I will always go to this site, as long as it maintains its integrity. Truth be told, this location and Waltham changed my perception of Boston Market. My early experiences were always bland chicken and bland sides. However, these 2 sites know how to...as they say in the South: "Put Their Foot In It". The food and the customer service is top notch, every time. Hoorayyyy!!!!
Great
Good food at good prices
Family place at a great price
Good food so far
Service was great but the food was blah. I normally gobble it all up but I had quite a bit of leftovers....... that I didn't eat....... and threw away. I'll never get the meatloaf again. So much for being adventurous.
They ran out of chicken
Cam here for thanksgiving food and the line was almost at the door, but the staff was super firnedly nad helpful. Providing updates and announcements to keep us informed of the food that was coming out and what was going to run out. Good food for the cheap price!
I ordered our take out Christmas dinner at 9:30 am, to be picked up at 3:15 pm. When we arrived at 3:00 pm, SIX HOURS AFTER ORDERING, nothing was ready. The staff was constantly taking and filling orders from people just walking in off the street, WHILE MAKING US WAIT EVEN LONGER. We were given our order 30 minutes after waiting, and the gravy was missing. It's one thing to have to wait for an order, but it was placed over 6 hours before pickup, then made to wait another 30 minutes while walk-ins were out the door before us. Absolutely no excuses. Thank you Boston Market for making our Christmas dinner late, that was going to be shared with my mom in a nursing home.
Love love love their food
The food was very good
The food was hot and fresh. The wait staff was courteous and the restaurant was clean and well maintained
Great experience, the employees made a mobile order extremely quickly and the food tasted AMAZING!
Good food. The service was good and the store was clean. We went about an hour before closing and the food was still fresh.
Grossest location I’ve been to. The man who served us was touching the inside of the bowls with no gloves on. The man cutting chicken had long hair just dangling over the food (again no gloves). 3/6 of the fountain drinks were empty. The tables were dirty and wobbly. My shoes literally stuck to the floor it was so sticky and dirty. Will not go back.
The food is pretty good and the location is easy to find however the prices in my opinion are a little high you could in my opinion get more of the same food for less if you purchased it from a grocery store and made it yourself
Great people and the food is really good
I have been here before but this is the worst the food has been. It was all cold and didn't even look appealing. The chicken was bland, the mac was watery, the cornbread was mushy. The staff seemed lost and moving slow. Idk what's happened here but I've been coming here for some time as I stay quite a bit at the hotel across the street. I came in March and the food and service was good. Idk what has happened but I won't be back.
My first visit ever to a Boston Market . The food was fresh and hot. The employees were very helpful in suggesting a meal. I ordered the herb and garlic chicken. It was so juicy and moist. The cornbread was so good. Nice staff
Absolutely the best fried chicken in Middletown.! If you have not eaten here you were definitely missing out. Great customer service, awesome food, and they have a large menu. We come here about once every other week and have never regretted it. Highly recommend!
I love Boston Market. The employees are super friendly but when I went in last time they were out of corn. Not a super big deal but it's one of my choices every meal I have there because it's so good. I will continue to go and otherwise the visit was outstanding.
The chicken here is Good! Sides and cornbread also are good. Decent spot for a quick meal at a fair price. About $10 for a half chicken with 2 sides. Enough to satisfy the hunger of most people.
My gf and I came in at night and were the only customers. The staff was super friendly and funny. The food was good as well but the employees were what made it.
Good food
Great restaurant in an area where there is pretty much only fast food.
It was very clean and the food was hot this store is not like the other ones it was a nice change. Polite and quick staff even though it was busy. The chicken is still over cooked (I think they have a fear of moist chicken) but the sides are great as always.
Good food and fast Service and prices are very good
Good chicken
Staff is nice when I visit and the food is good. I was just upset that they don't take catering orders in store and that online you have to spend a lot to order for the holidays.it's disheartening because we are a small family who didn't need much food but had to buy it!
Staff and service were extremely friendly. The chicken was extremely mouth watering. This is a must eat place if you have the opportunity.
Food was not what where expected, expectations was not high once I entered the doors. Customer service was poor with cashiers and front end no smiles as if they hate their job.
I love their meals. They have good meats. Great sides. They are a fancier fast food place that gives you table service and actual plates when you dine-in. Their food is always consistent, and the corn bread is addicting. They have good coupons and specials and you can use them for catering as well.
Good food, good price. Slow on cleaning off tables.
The conversation I had with a supervisor or manager about gluten free food was very informative.However the food was not very tasty.Hoeever I've never been crazy about Boston Market anyway.
Ordered multiple dinners. Everything ready and hot when I got there. Staff great! Thank you!
delicious food
Ok
Very good food and service
This is the worse location to go to for your Thanksgiving dinner. They are not organized at all. The food is great though. The best thing is to get the food the night before and you can get more side dishes and meat choices. You only have a choice of chicken and turkey for Thanksgiving if you are ordering that day. Ripoff as well because what you pay for a family meal of 3 on Thanksgiving day you can get a family meal of 6 for just a couple bucks more on a daily basis.
Best ribs in town. Beware of a surprise up charge on some of the sides.
Except for the long lines and the fact that the Mac and cheese machine was broken this place is usually 1000 percent top notch amazing place to eat... the quality of the food and the professionalism of the staff is always at its best never have any complaints except when they run out of stuff but you can understand why with as busy as they are they are always on top of things...
It was a typical Boston Market. It was clean and the food was good. The people were pretty friendly so no complaints. Well, one minor complaint, one of the lights was pretty low and right in the way when you stand up. My son likes it and its simple.
@ 6:30 pm there was no chicken ready. 1/2 hour wait. Not to mention the unprofessionalism. Forgetting orders & cornbread. This is a normality for this location to either have no chicken ready or none @ all by 8:30 pm. Today it was two hours earlier than expected. Very disheartening.
Highly Overpriced! You're forced to buy package meal deals, if you order a la carte it's even more expensive. Bigger Bang for your Buck if you go to a supermarket and purchase one of their ready-made Birds... I have a feeling it wouldn't be as dry as the mummified carcass I had the pleasure of not enjoying the very last time I ever ate there. Sorry Boston Market, you dropped the ball on the quality of your customer service as well. I was the only one in queue, and waited as if I were tenth...? Supermarket Bird $4.69 here I Come!!!
It is what it is. Boston.Market was better 10years ago then it is now but it's still the best choice for a fast meal.
We placed an order online and it was to be ready at 5 pm. We got there at 5 pm. They had not even started to make it. They were making people's food who had just arrived. We ordered online and in plenty of time.
Great food and really fast service. The portion size is good and the staff is friendly. I would recommend this place to eat at. There is plenty of parking, even for large commercial vehicles and tour buses. I have had two trips here and have not had any kind of issue. I would dine here again with no reservation.
After leaving the Dept. Of Elections Early Voting Recount in Doral I spotted a Boston Market and knew I had to stop and get me dinner! I made the right choice, the food was hot, fresh and so delicious! I enjoyed my dinner!
Food satisfied my hunger.
Love the turkey♡
Their chicken tastes like its made from the heart.
They chicken is a real good
It an OK place for a quick bite is a they serve you buffet with no second. The main dish is pretty good size however the sides are child size. Service is fast and polite.
Fresh food fast service.
Good food but horrible customer service. Cashiers are mostly good but the guy preparing food will scowl at you - which worries me. Manager does not care or is not present.
Fresh and hot
Everything was deeeeeeeeelicious
What a disaster! If I could rate 0 stars I would. This was my first visit to Boston Market in years. I was craving a "home cooked" meal, but didn't have the energy to cook and thought about how it was always a treat as a kid when my mom got us Boston Market. My fiancé and I ordered online - one 1/4 chicken all white meat plate, one 3 piece dark meat plate, 1 side of corn and 1 large side of mac and cheese. Supposedly it would be ready in 40 minutes. So we waited 20 mins, then headed out for our 20 minute drive to the restaurant. My fiancé headed inside to pick up our online, pre-paid order 5 minutes AFTER the pick up time. He proceeded to the "online pick up' area and was ignored by all staff members for about 7-8 minutes as they served people in the regular line and drive thru. How hard is it to hand a bag of pre-made, pre-paid for food to someone? Apparently very difficult! We soon found out it was so difficult and he was being ignored due to the fact that our food had not even been made yet! DESPITE PLACING THE ORDER OVER 50 MINUTES PRIOR AT THIS POINT!!!! Not long after, I was out of the car and in the restaurant with my partner trying to figure out what was going on. After asking WTF where's our food?! Our order was hastily thrown together without even a hint of an apology from the manager, who completely ignored us and left a young, teenaged casher to deal with things. (BTW no apology from him either) We got home to "enjoy" our food, and it was practically inedible. The chicken on the White Meat plate was bone dry and tasteless. The size of the chicken on the 3 piece dark plate was laughable, the meat fatty and the skin soggy and limp. The mac and cheese (which we ordered extra of, remembering how amazing it used to be!) was watery, the sweet potato casserole was sickeningly sweet and as a result inedible. Both the mashed potatoes and corn lacked any real flavor or spice. And to top it all off, there was NO GRAVY. So we had dry chicken and flavorless mashed potatoes, with not even gravy to redeem it. Thankfully I had a can of gravy in the pantry so that I could at least eat my dinner, although even that couldn't redeem my fiancé's meal, which ended up in the trash. We went back and forth between here and Five Guys with Boston Market winning out. WHAT A MISTAKE!!!! We spent over $30 on inedible food and disgusting "customer service" (if you can even pretend to call what we experienced "service"). Going to Five Guys would have saved us $10 and about an hour of driving/waiting/dealing with nonsense time. I now understand why Boston Market is fighting for its life in the marketplace and will personally never be going back. If what we experienced is normal, then honestly they deserve to go out of business. It's just a shame that this has managed to also ruin my childhood memories of family chicken dinners.
Delicious and friendly staff!
The Food is delicious, they have healthy alternatives. I bough our family Christmas dinner with them, was total success.
The prime rib tastes good.
Good food
Food is always great and the staff very friendly and helpful.
Food and service great
Very busy on Sunday vegetables are always fresh
I think the place was under staff the day I went there. It seems to be overworked. The food was good.
Didn't go here
Meal for 3 with rotisserie chicken and three sides was a great deal! Staff was fast and friendly
Great quick roasted chicken and sides for a decent price.
I love this place! I wish we had one in Santa Fe. CAN WE PLEASE HAVE A BOSTON MARKET IN SANTA FE?!! PLEASE!!!
Food had no taste. Scared to give you your mobey worth.
Ten dollars half chicken, full chicken at Walmart 5 bucks.
Food was bland and a little pricey for what I got
Awesome food and awesome customer service!
Boston Market is a great place to go for a quick meal. The food is always fresh and delicious. I always tend to gravitate to the 1/2 chicken with 2 sides. The mashed potatoes taste like my mother's and the corn is good. I also enjoy the Mac n cheese, always cheesy. Definitely recommend Boston Market to any who wants a filling meal.
Fast service and good healthy food
Food was very good and staff helpful!
Get the chicken at Costco, much better and certainly less expensive. Sides, green beans were awful and "new" potatoes were undercooked. Too bad the food wasn't as good as the employees, they were wonderful.
Food was ok. Wasn't great. Not worth the money or time. Will probably trash leftovers.
Love it
I don't like it
Food is always hot fresh and good
Popped in late on a Saturday night and everything was great. Still had a full food selection out, dinning room was super clean and the staff was really nice. Haven't been here in a while and was pleasantly surprised by the interior, location and food.
Well its official The Old Boston market, is gone an with it Taste, an Price. RIP to this version
Fast servers no need to wait to long.. Excellent food.
Good food, good price. The store could be snazzed up a bit on the outside.
I love this place. very clean and food is great
The food is delicious. But the place was dirty and service was very slow.
Staff wasn't welcoming (maybe she was having a bad day
I love that there are plenty of both meat and side dish options. The food is always fresh and delicious.
I love going there for lunch because it's always clean and quite and the food is very good
The people here are very polite 5 star to the people that work here
Service was slow. An entire section of booths was blocked off. All the available seating was in the HOT sun light coming in from the giant windows. This was very uncomfortable, I could not enjoy my food.
Good service and food.
I ordered the meatloaf meal with the two sides and when I got the food, one of the sides was cold. The employees needs to keep checking the sides and to make sure that they are hot to serve. Other than that it was ok. It's been years since I have been to a Boston Market.
Great food and great service. First time we have ate at a Boston Market.
Good stick to your ribs food.
Not bad portions were okay and the brisket was nice and tender store was neat and clean and the people who work there where friendly.
Had a horrible experience here. My order was made incorrectly so I called and spoke with management. He offered to replace my entire meal for free. I asked would there be an issue and was told know. But when I came in the manager said that I couldn't get it. I felt completely embarrassed and I didn't ask for the entire meal to be replaced. It did ruin dinner for my family because the kids didn't like or eat the sides that we received. The management staff seems to want to embarrass the customer when there is an issue. I buy a lot of food here and would think that regular customers would be treated better.
The driest chicken I ever had. Employees didn't wash his hands after unloading truck to cut the dry chicken. Could be so much better.
Great food, but bad service. The manager didn't give me a coupon for Free cookie. Time to get a new manager.
The food is exactly what I needed. Good comfort food! The staff at this location are great, they work fast and are so friendly to the patrons.
Enjoyed my meal roasted turkey breast mixed veggies roasted potatoes cornbread and a root beer soda customer service was excellent they even checked on us as we were eating to make sure everything was okay
Chicken kabab plate is great and a large size.
They served us cold ribs at open after telling us the 100 chickens behind them were sold already. I love Boston Market but this terrible experience has left a bad taste in my mouth.
Food does not taste good. The staff are rachet
Fast and delicious
Great service and food. Even when we changed from dibe I to take out...goingvto two seoerate pkaces... they didn't miss a beat. Put each order in a separate bag so we wouldn't have to stress over what with what
I love this place, i really recomend it !!
Food was really good people were really awesome they took really good care of us.
Food is always fresh. Friendly service. Smiling faces.
I visited this restaurant after a long trip from Nashua, at 6:30 PM they were out of chicken and fish. They demanded we wait another hour for the food! What chicken restaurant runs out of chicken (their main course) in the middle of dinner time. Bad management! No apologies given, simply "you have to wait"
Chicken is excellent.
Great food loved it
The food was delicious the ribs and vegetables and the chicken..keep the good work..bless you all..
I order my Thanksgiving dinners from these people it's a great way to get a Thanksgiving dinner if you don't want to cook the dinners are really good turkeys are made great food is good a little expensive that's why they didn't get a five star rating
It's a Boston market. I mean there's not much to say. It's faux comfort food. I go here when I crave meat loaf. That's about it, it's a fast food experience.
Great thanks so much
Enjoy the green beans in the meatloaf they're the turkey
Food was good
Food was good and quick, friendly service. Might be a good idea to have a sign or something letting people know that we don't throw our own things away when finished. It was kind of awkward not knowing what to do.
30 minute wait after designated pickup time, followed by a big black hair in the potatoes.
Always clean and kept up. Love the dining!
BEWARE!!!!! I ordered delivery from Uber eats and my experience was horrible, All the food was undercooked and went in the trash
Ok
For a fast " In &Out " luncheon, To Go, it's exceptional....it's, buffet style, take out is beautifully unique....It's almost as fast as a drive through....And, only a little bit more expensive...You get a 3 course meal, with corn bread, and sauces and gravy, and soups, with choices of deserts...If you're not to lazy, to get out of the car, a walk inside and pickout your choices....I think you'll agree it's exceptional... And almost as fast as a drive through....You can eat inside....but I always pickup lunch for my coworkers...they love it, and its so easy....please thumbs up if you like this review....
Food was Delish...loved the Brussels sprouts! Will be back soon!
Boston Market was not up to its normal standards tonight. The sweet potatoes were cold and had no flavor. Turkey was good and corn was luke warm
Everything tasted like pepper even the sweet potatoes terrible will not be going back and that's my favorite place to eat guess I'll find a different one when I'm in Deleware
A decentand quick place to grab a "homestyle" meal. The service at this specific location is wonderful also. If you need a fast meal, not a bad option. I approve.
Place was clean. Food was really good.
I went there because I wanted to try their prime rib. It was ok. We don't have this chain in SC where we live.
Great location, fast service and very friendly staff
Great traditional cooked meals. Take out or dine in lunch or dinner. Also deserts available.
I miss the days of stuffing. Whomever took it off the list should be fired.
The best chicken that money can buy.
There was a wait for my chicken so they apologized for the inconvenience,comp'd my drink and discounted my meal.
Great happy friendly place to enjoy a meal. Their meats are fine and their pecan pies are out of this world. Handicap accessible. The only thing is bathroom not too fresh.
I've never been here before, but yesterday I wemt and it was so delicious, they have a new parmesan corn that's the best. Their chicken is really good. Don't forget to ask for your smashed potatoes with their dressing. And you can't miss the macaroni and cheese that they have!
Wish we had one here
Always good but am noticing the chicken portions looking smaller.
Chicken was not fully cook.Stay away
No vegan options.
My wife likes Boston Market, I find it too bland. Anyway, we've been to others and know what to expect. Stopped to get a pot pie. "Would you like a Chicken or Turkey pot pie?" - "Turkey" - "We don't have any turkey" - "Well, I guess chicken then." Crust has been changed, and not for the better. Pie internals were fine to my wife, but won't win me over. Not bad, but not good. Like eating at a friend's house whose Mom isn't a great cook.
I Like this Fast Food Restaurant, and the Chicken Salad is to Die for...
Yummie
Manager was grumpy and seemed very unhappy with himself
I would never recommend it. I had to ask for plastic silverware due to the silverware bin having fuzz growing in the bottom of it. The floor was not vacuumed. I paid $15 to be disgusted.
Food was great
Food was ok but the customer service leaves a lot to be desired
Went there for Thanksgiving dinner. Greatly dissapointed with the food and amenities. Didn't even have cranberry sauce. The brine was all you could taste in the turkey. On the other hand, their chicken dinners are good.
I love the turkey and the creamed spinach. They make semi homemade very fashionable.
Boston Market is one of my favorite places to eat. The rotisserie chicken could be a little juicier. My boyfriend and I weren't fans of the garlic seasoning they added to the rotisserie chicken either
In the mood for rotisserie chicken, but the B M near me in Manchester NH closed , so me and my wife needed to travel to Chelmsford MA ... To satisfy our need for B M chicken ... very satisfying , hope they bring back there stuffing and yes they have the best chicken noodle soup by far over all restaurants, it is a must try for everyone, all home made down to the noodles....
Yummy fast delicious good prices friendly staff. Got my vote yes
Food was good but I had to wait a lot to get my food
Really gone down hill. The staff was very nice but the 3 piece rotisserie was more of a dry 2 1/4 piece. Very unfortunate
Amazing food, very kid friendly and very reasonable prices. Don't miss the chance to eat here if you are visiting the area, it is the best kabob we have eaten in the US. Delicious!
Ordered 1 simple meal to go. Gave me creamed spinach instead of the other veggies I ordered. She said she was out of the one I ordered up front so had to go to the back to get it. Since it was in a to go box, I didn't see it till I was gone. Meatloaf didn't have much flavor. Employees were nice and polite but shouldn't have been hard to get a very simple order correct. Not impressed!
AWESOME AWESOME AWESOME!
Delicious. They got rid of load mash potatoes so that was disappointing:/
Always good service and food!
Very clean great place to eat
The food was very fresh and was delicious
To walk into a restaurant, and be greeted with smiles, and hello how can I help you is Awesome. The whole crew working great together, are food was on point. And are lil firecracker Michelle made are drive from brown deer to Boston Market a nice one. Thank you team Boston Market.❤
Food was excellent,served on a real plate. Where else can you get a full meal for 10 bucks? Highly recommended.
No introduction, no utensils, no customer service.
I used to love Boston Market. Not sure if I caught them on a bad day or what. The good was not worth the high price.
I had the best experience with Bill he is a amazing manager which took his time to call his RST department to fix a error another manager from Coral way was not willing to do. A++++++ It is very hard to find a manager that actually cares about the company he represents!
worst customer service, employees joke around and forget about quality service
Amazing catered Thanksgiving dinner. We picked it up on Thanksgiving day nice and hot. So easy and delicious.
Couldn't wait in line outside in the cold at furrs and golden corral because our baby was with us. So glad we came here.
The chicken was tasty. The premium charge for some of the vegetables is ridiculous.
Service and cleanliness was good, my only complaint is their chicken are small
Love, love, love the food! The staff are either fine or great, depending on who is working and how busy they are. Really wish Boston Market would reopen in Utah.
I've had great food here and I've had food here that has given me food poisoning maybe a one time thing but wouldn't feel right not mentioning that
Good
Great wholesome American food at a reasonable price.
Food was not great, the sweet potatos did not have the marshmallows in it, and the mac &cheese tasted funny.
Amazing they have the best Mac n cheese and mash potatoes and gravy
Great food and service.
It's cold but love the food and people Big portion
Food was ok, not great.
Got take out. Food was great and ready when they stated it would be.
Love this place ❤️
Food always lukewarm/cold.
Good food and big portions
Food was very good. Only they forgot my green beans and gave me an extra sweet potatoes but it was my first time and the food was delicious. Thank you.
I love the macaroni and spinich and well.... Everything I recommend it.
The workers was unpleasant with attitudes.
I ordered my food and couldn't find a table to sit on because all the tables have dirty plates on. I asked employee if she can clean up one table for me she said she has to serve customers so we ended up cleaning up our own table. I decided not to go to that restaurant again.
Good food for a decent price
Good eating, excellent customer service
Everything looked and smelled great. I had a pot pie. I will go back again
Food was good, inside of building needs to be updated
Good food. Friendly staff. Decent hours. Fast service.
Pretty good chicken. Not bad for a quick to go family dinner.
Fresh food, great staff What more needs to be said?
The food here is consistently delicious and affordable
You really can't beat the buy one get one free deal. The roast turkey is my go-to. It's always delicious, especially with some mashed potatoes and mac n cheese. The meat loaf is also decent. I like that you can order online and pick it up in 10 - 15 mins. They're always really fast.
Good food, not as many choices as they used to have
Pleasant experience. Juicy and flavorful chicken with delicious mac & cheese.
A higher quality place. Not a lot to say. I go to Boston Markets, not just this location, for the chicken. While I wish they had more lower carb sides (the vegetables aren't well done enough for me), it's still overall great quality.
I had the prime rib, yams, and broccoli with bacon. Service was fast and the food was good. I felt that $16 was a bit expensive for the rib portion and this style of dining. That being said I would get this again if that is what I am in the mood for.
Went there, we wanted meatloaf, they were out. So we asked for turkey instead, they were out. So we got chicken. They had that. Then we ordered soft drinks, they sold it to us and there was none left. Food was pretty good though.
I love the food, but this location has issues, short staffed they seem overworked because their minds are every where, I was in the middle of the line at around 8pm today, took my order didnt get it, i was told 3 times they were going to make my food but for some reason everyone behind got served, i was there for a half hour i just walked out, i spend too much money at places like this to get that kind of treatment, i mean this is food not mechanics! I went to a different location, got what i wanted and i got it in 5 minutes this location needs to get it together! So don't mind that 1 star because in my book you should get none
Overall a good 1st time experience great customer service very satisfied Follow me TWITTER: @MACAPINION IG: MAC_APINION
It was ok.
Great
Went in about 12:45pm during my work lunch, waited in line for 20 minutes only to find out in my turn they were all out of chicken. I went in for the T-Mobile deal and was gonna place an order for an extra meal, but chicken wasnt going to be ready for 30 mins. They should've really planned for an influx of people w/ TMO deal and the man working needs to realize the way you treat your customers is very important to your business. The food is good there but with service like that...i will not go back.
Good food. Service was friendly. This time it was fresh as I went during g lunch time when they are busy and replenish food constantly.
Boston Market is a good place to go for comfort food served fast. The roasted chicken is delightful and very tasty. Other meat options are available. Tons of options for sides and you can get a plate of three sides and a cornbread. Drinks are endless and large and good options on iced tea. Prices are very reasonable.
Who doesn't love the famous mac and cheese from Boston market? Well if you do, then don't come near this place their mac and cheese is a disappointment! I'm sure they water down their cheese sauce, is not the cheesy and gooey mac and cheese Boston market is known for is just watery, pale and flavorless pasta!
Love the Rotisserie chicken and now they have Prime rib.
Great. food always fresh.
Good family atmosphere.
Great food,Great place, Employees where nicethank you!
Don't worry about it
Staff very helpful and food delicious.
Better than any market that is actually really in Boston! Everybody treats you like family.
I like the food at the place. Not overly expense. Clean eating space. Nice staff.
Love their food. We used to have one in Rio Rancho several years ago and I miss it a lot. Only get to this one of when I'm on that side is town.
I place my order online, since they keep boosting it.. Just to come and wait like if I have to place the order at the restaurant. What's the point of online order so?
Food was k not the best
Very excellent customer service Representative's. The food is amazing.
It's really gone downhill since all the people left that were there for years Either theres no corn bread or its burnt Food sometimes is cold They dont wipe the tables
It was very very tasty.
I had the chicken ceasar salad & it was very good. The chicken was so tender & flavorful.
Full meal. Meat and 2 sides coffe reasonable price.
Enjoyed every bite!
Wholesome eats
Great food and taste awesome
This location is still very good. Can't say the same for other ones
Amazing, still full about to sleep well
Always stop here when in Dover or Anne Arundel. Great food and nice quiet places to eat and rest from travels.
Has Great food for everyone
Good food Thanks
Super friendly and energetic staff. Pleasant experience. Unexpectedly happy
Food is always great and fresh :). And Bill is doing a great job with his staff everyone always respectful.
If I could give them negative stars I would! Awful awful service!
We had a great lunch and the manager Bill took awesome care of us!
The food is always good and priced reasonably.
Restaurant was clean & employees were efficient. Ordered a chicken pot pie. Nothing to write home about.
Had to ask them to warm up my sandwich. The food is a decent quality but the price is always a bit high. Gotta remember to always use the BOGO offer on your receipt the following Sat for the best overall value.
Food not hot enough being served.
Quality service at this location each time I visit!
Got 2 pot pies there for pi day... I was disappointed by them. KFC has better pot pies. Also made me had to use the bathroom... Ran thru my stomach.
The food was
The chicken dinner and prime rib was really good but the pull chicken sandwich was below average.
Best and great selection. Quick service
Excellent food. Good prices
Great herb chicken!
I had not been to BM in a long time. Much better than I remember.
Pretty bad. Loads of fruit flies all around the soda machine
Good food and very friendly staff. The rotisserie chicken was very tasty and tender.
Love Boston Market but they seem to be up-charging all the sides I usually choose. The dinner use to come with those sides and the extras were drinks and deserts. Not any more.
Great food and friendly service. Chicken, potatoes, and mac and cheese makes for a good meal.
Great food and good service
The workers were nice. My son loved the food, it was fine for me. The corn was dry, the chicken was just ok and I didn't get corn bread (isn't that an automatic side?).
Good place for rotisserie chicken and homestyle sides. Mac n cheese is amazing, red skin potatoes are delicious and the cornbread is tasty. A little pricey so try and find deals or coupons. Good location in the NE heights.
Great food for a good price. The staff are a bit on the rude side.
The place was ok.. Chicken was cold when I got it
The place is nice. We went around 10 so they were out of chicken and some side dishes. Good customers service.
Nice food. Fast service. Only no more loaded potatoes that are my favorites. But it is ok as always. Nice persons.
Pretty Good considering they were short staffed
Great food, although they were all out of every other meat then chicken. Knocking one star for this. Food was fantastic though!
Boston Market fits in the middle ground between fast food and casual dining. Everything I ordered tasted good.
Courteous, Helpful Staff and the food was spot on!!
They changed their Mac n cheese. Boo!
Very delicious food and clean place.
Their food is always delicious and reasonably priced.
Mac was watery and tasteless. Long line and wait.
Great food
Clean and friendly environment. The food is very good as well!
Good experience, nice employees who served me. Not so busy on my visit, it was a Sunday and quite. No problem parking, food is
I love the dark meat rotisserie and 2 sides of rice really love it...
People at boston market is always serving with a smile, quick and efficient is my best words to describe. Couldnt really ask for more.
Food was good but these restaurants seem to be declining.
Not a huge fan but for a take out window type of place, it beats other fast food joints.
Perfect keto .... Prime rib and creamed spinach
The food was so good and had a very nice favor
After several mistakes I got my order...45 minutes later...no gravy on meatloaf dry corn, tasteless mashed potatoes, just a bad experience all around!
The new garlic sauce is awesome
Food was delicious.
Awesome service and food here.
Very good chicken almost cooked perfect. Almost
Excellent food!
Great food Super nice employees!!
Great food and service!
I am so unhappy first-time ordering a heat and serve meal website says you need to place the order 2 hours in advance and I place the order 5 days in advance because I didn't want anything to go wrong I arrive to pick up my order and there no spiral ham for my order on Christmas Eve very nice then they refund the ham and after they do the refund she tells me it be a couple of days before the credit shows up I paid with debit card she could have just gave me back cash again on Christmas Eve like I didn't have last minute things to get and I said that to her and she says to me it was only $60. ONLY $60 DOLLARS HOW DARE HER LIKE IF MONEY GREW ON TREES. ANY WAY NEVER NEVER EVER WILL BOSTON MARKET COME BE A PART OF MY HOUSEHOLD AGAIN. Which by the way was a dinner party for 16 people that would have spread the word if it would have turned out to be a good experience.
Nice place for inexpensive American comfort food.
Every time I go in here for prime rib it is always cooked well done. I ordered it medium-rare at one time and I was told after they made the meal they didn't have medium rare. So I decided just to get meatloaf. All the pictures they show in the restaurant of the prime rib I cooked medium rare. They just don't cook it that way for some reason.
Delicious food...good price friendly service. Depending on who answers if you call for delivery, the person does not always understand so I just go in to order In person much better.
I love Boston market but this location has an erratic record. Lately the food quality and portion size is low. I'm holding a thigh. It looks like a won't. This is a 3 piece dark meal.
First we went there for the Prime Rib arrived at 6:15 the prime rib starts at 5 p.m. they were already out of it the price is 1795 which we thought was a little pricey for Boston market we had to settle for chicken the chicken was dry the vegetables luke warm the cornbread so so after a bad experience a few years back I swore I would never go to Boston market again. The tables were all sticky there was no place to put your dirty dishes all the tables had dirty dishes stacked on them went to use the restroom the handle was broken on the restroom door it was just a very bad experience
Very good service food and price
Very poor customer service. Upon entering the restaurant I asked "why was it so cold" a women from behind the counter responded that's because 'Im trying to keep the people away ' After placing my order, which I asked for a 3 piece dark, what turned out to be some very small ends of the chicken. The same women twisted her neck while speaking saying "that's what you ordered. That's what you get!" I was very shocked! I have been a customer of Boston Market since I was a Child, and I have never received that level of unprofessionalism. Ok I calmly stood there as she finished my order and asked for the check to be split, and that the carrot cake on the counter has no frosting, she continued in the same manner as she has prior, responding short and very unprofessionally. I had to walk away and let my co worker continue with the transaction. I must say I was worried that if I asked for he manager she would say she is.. I don't think I will be back to that location. I would encourage others to not visit as well.
Very nice staff. Always good meals. 5 star service
The food is great, the prices a little over the top.
Disappointed with their lack of customer service. Ordered for delivery and received incomplete order as well as an incorrect sandwich. Upon calling them was promptly told that I ordered via a third party and that order must have been sent to the restaurant incorrectly . Note: did not receive a receipt and was told by man on phone that he did not have one either, but could text me on my phone. When you order online it automatically directs you to Hungry Rhodi to place the order. Food was "o.k." But the blame game and lack of attempt to remedy the order was disappointing. Will not be ordering there again.
Great chicken and potato wedges. Almost Chicken City
I always love their meals. I had turkey with broccoli and mixed vegetables. Friendly , helpful staff. Prices are good.
I had the meatloaf. Good flavor and nice texture. It came with choice of brown gravy and not the red sauce on top.The staff was very quick to serve without rushing the customers in the least.
One of the few places in town that I go eat and and feel that I'm not getting ripped off. Doesn't hurt that the food is pretty good. Love the Turkey with Mac n Cheese and Sweet Mashed Potatoes.
Subpar food with subpar costumer service. Will not be going back
The heavy set girl that was serving the food was very rude and very unhelpful told her it was our first time there and she had no suggestions on what to try. Face was bent up like she hated her job.hubby veggies were undercooked chicken was way to salty BBQ ribs were.bold and smothered in BBQ sauce. Not a good experience at all best thing was the fountain drinks. We will not be visiting a Boston market again oh cornbread cold and dry. Awful restaurant!!!!!
Great food
Customer service is always so great! And the food has not changed...still so good. I just feel like the place needs new furniture, new bathrooms, clean the windows. It feels old.
Tasty.
Tasty
They can do alot better than what they are doing
For a fast food place you couldn't do any better than this place in terms of service. The staff is quite accommodating and extremely friendly, courteous, knowledgeable and have some of the sweetest dispositions that I have come across in some time!
People are very nice food what's good
Great place to catch a quick meal.
Poor service.. Mediocre food. Dry meat loaf, salty Mac and cheese.
Consistently good food and customer service. Love their food.
The food not as good as before won't go back
We show up at 8:15 they close at 9. First off the food display had almost nothing and the food that was there was dried up and nasty, the lady tells us that all they have is chicken and meatloaf, she seemed bothered that we were there, and when we asked for mashed potatoes she made it known that they would have to warm it up and it will take 5 min, then she asked"so do you wanna wait?" And we said ya there isnt anything else to choose from. I find it awful that they are displeased if anyone shows up 45min before they close, i would never show up 10min before i work in food industry. All the employees were unfriendly and put off that we were there. We will never come back. They could at least have presentable food for thier guests and not be put off that we ask for a fresh side, the food was gross and dry btw...
Great food if you miss mom's cooking. Love the Turkey pot pies during the fall
Great food
Excellent service and great food
Tried this place for the first time and was pleased. It's about what you'd expect. Better than KFC but it's still fast food of sorts. We had chicken, meatloaf, mixed veggies, sweet potato casserole and Mac and cheese. It was all pretty good. The chicken and sweet potatoes were especially good. The rest was just decent. Probably won't come here often but I could see an occasional craving for it's food.
Great food, fast service!
best kids portion for a senior stomach
Came to get the 2 for 1 coupon special but they are completely out of all meats for at least 30 minutes. You're a restaurant, how do you not know to cook enough food for a coupon day? Bad management.
Well terrible Service food was lukewarm
great food
Love the chicken and sweet potatoes.
Delicious. Great staff
Boston Market it's not bad it's a nice place to sit in and eat and there employees is very nice in very unique
CS outstanding.
Great food. Friendly staff.
Our first time eating there .. impressed
#greatfood #greatstaff = #gohere why? Their consistent w/ cleanliness and food prep. #theend
They were having a sale so the line was a bit long but love the food and worth the wait!
Ordered online. "Skip the line. Order online." It should be "Order online and watch the line skip you!" I showed up to pick up my order and waited another 10 minutes. Not less than 4 people came in, ordered and then left while I was waiting. And, what happened to the beef gravy? Poultry gravy and meatloaf just doesn't do it for me. I think my yearly visit to Boston Market isn't going well this time.
The food and service was good.
Delicious chicken and helpful servers.
Very good food and polite people
Good food , great service
Food is never fresh. They leave it in the hotcase for hours upon hours. When i asked the gentlemen how long the sides have been in the hotcase he said he didn't know they left them until they're gone. Disgusting! Where is the health department when you need them.
Normally this place is excellent. But I got the prime rib and it was cold, very disappointing. Other wise cant complain.
Try to us a RetailMeNot coupon they would not accept it stating that you had use the Boston Market to place an order but the coupon does not state that and when I showed the manager the coupon she told me to go to any website for coupon really
The corn
I ordered white meat chicken with 2 sides. Chicken was very dry and almost tasteless. I've eaten at Boston Market across the country. Always order same thing... white meat with 2 sides. Usually the chicken is moist and delicious. Not this time. What went Wrong? Huh.
Service was friendly and food was good. Food options all remind me of Thanksgiving dinner which is always amazing
Excellent the Thanksgiving dinner A+
Food was cold and they didn't have nothing green beans for sides and the cook or the rest of the crew didn't care to fix the issue wow what a first time experience
Loved the BOGO pot pie special on pie day, 3-14-2018
Bomb food always fresh.tried this location because I was tired of the other location I usually go to. Some locations are just better service, better meals, and process here is quick.
we stayed at the Hilton Express inn on the 8400 block of 36th Street in Doral Florida we arrived late the staff recommended the Boston market down the street for a quick bite. We walked to the door we were greeted everything that we requested was met with a smile and we were even treated to couple of extra desserts after we told him we had driven 400 miles to get there nice people great food highly recommended.
Tasty food not normally available at a take out joint. Never had issues with the staff, they were always friendly.
Really good!
Not the best place to sit down and eat. The interior is in disrepair and disgusting. Not to mention, customer service isn't the best either. Had my entire order taken without a single word from the employee. No hi. Nothing. Best to get your food and run. Now the food. Meatloaf tasted like leftovers. Gritty and cold. Couldn't even finish it. Been coming here for years, and had positive experiences before. But the last couple of times has been hard. Cashier was cool. And cake was good.
New apple, spocy chicken tastes very good but the southwest rice was under cooked. Staff are friendly an place is clean
Higher priced for lunch
One of my favorite lunch places..
Good good, staff remembers their regulars
The best Boston Market in Miami. The staff here are the sweetest most pleasant/ down to earth people you'll ever meet, thank you very much for your kind service and delicious food.
My family and I have been to this restaurant on three occasions and each time someone has gotten sick. The first two times the only person to get sick was the one who had eaten turkey but this last time we all got sick (two of us had chicken and one of us had turkey). The last time we were there I noticed that the surface of the table were the meat is cut was dirty with pieces of what was previously cut on it and that the floor in the area where food is prepared was also very dirty.
Very good rotisserie chicken, mac and cheese, and sweet potatoes! The cashier took a little long to acknowledge us, but at least she was very kind.
I've had some pretty good turkey from this place which is usually my go-to. I haven't had a chance to catch the prime rib yet, which I'm hopefully looking forward to. The mac and cheese could use a little bit of freshening up though. Overall, decent meal and love the corn bread.
Sweet potato pie is a great dessert or side
Totally cool staff that was working in the evening.
Great food great staff
Love the food. It is confort food
Best mashed potatoes :)
Usually Boston Market's food is hot and fresh. This time when we got home to enjoy their fixins the chicken was left over. I know how day old chicken taste and this was leftover and the meat was dry...yuk
Best Mac n cheese hands down
Love their food
Decent home cooked meal
They have done a lot of good changes in haven't been there in along time I like all they have done and the food is out standing ✌️
I bought 2 chicken pot pies from Boston market. While waiting almost 20mins because the line was so backed up. Food was not made, staff running around not taking orders. With all the chaos I set through to go home a taste my dry, nast pot pie. To say the least I was pissed. I went back to exchange for something else and was told without my receipt I was unable to get my money back let alone exchange. I looked everywhere for my receipt and remembered they were rushing so much they forgot to give me a receipt. Not only am I out of money and food, I drove all the way home and back. Worse customer service ever. Don't go there
Asked for 3 sides, was refused. Only choices were Turkey or Chicken. Ten minutes later, they ran out of Turkey, and told everyone they had to get Thanksgiving chicken. The table was dirty, we were not offered anything to drink, my son asked for gravy he didn't get. I think the workers just didn't want to be there. I'm not sure I could blame them.
Always awesome.
I love there food and staff are great and helpful as well
The food was cold and everyone working acted as if it was an inconvenience to wait on us. The place was dirty and it was just miserable
Slower than molasses drive through service Can timed with a sun dial Awfully bad attention
Nice Healthy foods
Quick service, friendly staff, good food
Tables needed cleaned off and out of poppies
For me it's a fast food place that's not fast food you can get a nice dinner fast be able to eat and go. No waiting for waiters and waitresses no tips go in and get a real meal that's not between two slices of bread or in a bun
closed an hour earlier than posted. very rude and sprayed cleaning fluid without covering the food. also saw a fly land on the broccoli.
Always good food and friendly employees
The food was good and light will visit again
Great food!! Big portions, love their sweet mashed potatoes!!!
Wish the side items were fresh. Prime Rib was tough and undercooked.
Very good food,clean and pleasant people
Good food and great friendly service
I will fine soon!
The food is always good. It is a tad small and it seems they would prefer you to take out instead of eating in and the reason I say that is I had to take my empty tray up to the counter because I could not find a garbage.
I love boston market, so I would reccomend 100% Gets busy during lunch hours so get there early or expect a little wait!
I got their prime rib with two sides for myself and my wife. Delicious!! I get the pink and my wife gets brown. Aalll gooood!
I had an excellent experience today at Boston market. Staff was attentive and courteous and service was crisp. Food looks fabulous. We will enjoy the meals tonight.
About as good as you can expect from a chain restaurant.
Its not as good as it use to be. The sides are so small when you are getting a family meal.
Good fast service. Tastes like Tgiving dinner. I recommend getting the half chicken plus sides for a better value than the one-entree plate.
I placed an order online with pickup at 1:30. Get there and a sign on the door says it wont open until noon. Come back after noon and the sign says 1:30. Someone was out front said we’ll open at one. I mentioned I placed an order online. They said they had it. They tried to give it to me until I ask how long it’s been there. They offered to remake it. Just a bad experience. Don’t bother coming here. To top it off the food was cold.
Nothing was ready, a customer was telling them how to run the line
Found a damn long piece of hair in my chicken!
Well, Boston Market seems to be getting old. No drive through like it did years back. Place is clean but just starting to age, like the bathrooms. Food is as good as it ever was.
Very good place for eating
Staff was respectful and cordial. The chicken was amazing and the sides were tasty.
Nice food choices for fast food, the brussel sprouts and bacon were very good, as were the dill roasted potatoes. Chicken was very juicy and delicious! Will definitely be returning. Oh, and they have this iced citrus white tea that was reeeally light and yummy!
Nice variety of very tasty food. Efficient and welcoming staff. Clean and comfortable restaurant.
Many tables dirty with plates of food atill on them. This has not changed for years despite multiple managers on duty.
Friendly workers. Clean restaurant. Faster service than expected.
Very warm welcome from employees. Impressed how patient the young woman behind counter was. I noticed the ladies ahead of me seemed increasingly flustered as they were ordering. Apologizing to her, then to me. I was in no rush, nor was the girl behindthe counter. No eye rolling, teeth sucking, hip popping AND no repeated deep heavy sighs! I took note because it was so refreshingly different from the attitude that some give. I wish I could remember her name, but it was almost two weeks ago. It was 7pmish and she had dark hair and glasses.
Food Is Great! Customer Service Was Excellent !
I had a good quality meal last nite. Place was very clean and nice. Good service
Ya good... Pressure deep fryer..chicken is good.. All the sides All ready good to go...
Always good food, great service!!!
Nice complement of gluten free and LCHF choices.
This location had every item fresh
Great food that's perfect for a day where you truly dont feel like cooking! Come on! We all have those days lol
Food was great and the customer service was good as well too
This was the first time I've ever tried Boston market... I got the ribs meal, with the cream of spinach, rice, and an extra side for $1.60. Came with corn bread and I am so full I can't even get up. My mom also got some. Which to me is a five star for amount of food, four and a half star for quality of food and customer service was great! I've never had a better first time experience. The cashier even gave my mom and I a discount without asking! The environment wasn't dirty or run down (on the inside) either. The outside appearance and cleanliness needs work though
Food was good but cashier had a bit of an attitude.
Love the potpie
1st time there.... excellent dinner!
Great place.
Good food at a reasonable price.
Fast service very friendly customer service
I love it, the people that work there are really great.
Used the T-Mobile Tuesday $3 meal deal. Staff was nice but the portions were tiny & once I looked at the receipt and saw this is normally $8 I was in shock. The food had the quality of a higher end tv dinner but the cost of lower end restaurant meal. Food was cold. Chicken was mostly bones and the skin was dry leather. Thank god it was $3 with the promotion. Won't ever pay full price and we miss you Kenny Rogers Roasters.
I like there but I heard it was closing I hope not
Really polite workers and staff, excellent food for the money. I recommend it.
Thought the chicken would be cooked with the glaze on it. The glaze was poured on already cooked chicken
First time visiting The Boston Market. The food was good.
fast efficient service... good food
Got a T-Mobile Tuesday bonus and thought I would give them a try. Delicious and tender chicken, great mashed potatoes with gravy and a side of green beans . Oh, don't want to forget the sweet corn bread!!!! A great filling meal. My T-Mobile pass got me a $8.00 meal for $3. Thank you Boston Market
Came here Thanksgiving day at 2pm and while the place was crazy busy the manager and staff were very well composed and friendly. I had dinner for 10 people in under 30 minutes. Excellent experience, first class staff and crew. Thank you for your hard work on this holiday! I would give 10 stars if I could
Excellent food ... very crowded Easter Sunday around 5:00 pm.
Tasty food, family friendly
Always my go to place for a chicken pot pie. Always good with plenty of meat in it. Nice staff to help you and awesome sides.
Very Friendly staff & tasty food
Its always a good experience to eat at this fine Chicken restaurant.As soon one goes through the door there s always a warm greeting from an employee.One in particular is a gentleman that goes by the name of Big John his attitude is always something to apreice, makes me feel real welcome. Big John's personality is as tall as he is. But all server are great. My favorite meal is the Meat loaf. The chicken is real tasty. I like the large variety of side dishes they have. The cream spinach and mashed potatoes are superb and my favorites.So go ahead and crossed the road for chicken....not the other way around.
Been a while since I had neednto Boston Market. I forgot how good the food was.
The Chicken is so delicious
Fabulous food. Great prices. Very pleasant experience always
The food was good ,and hot ,also ready when I arrived. Good customer service.
Red potatoes were hard and dry...past the optimum serving point!
Everything was fresh and flavorful.
Great alternative to fast food
Great food! Great staff.
Short handed and constuction going on but manager went out of his way to compensate for the inconvenience.
Excellent service and delicious food
Fast service, employees could be friendly with some customer service.
i use to eat here almost everyday at lunch time but the prices went up and honestly the new staff they have are not really customer friendly, kinda rude whenever ask them question about the products. not sure why
Pretty poor experience here. A lot of staff behind the counter for pretty slow service. Many of the sodas and the raspberry lemonade were out of syrup.
I was not happy with the service. The crew was talking about personal business and missing my order. The serve was dropping food on the counter and placing it back in with the hot food.
Good
Boston Market is kind of like upscale fast food.
IT WAS MORE THAN GREAT. I LOVED IT