We offer you the reviews of people like you who are buying the products of Americana Buffet & Grill (Restaurant) around California area.
Right now this firm gets a rating of 3.8 stars over 5 and the rating was based on 428 reviews.
You may have noticed that it reaches an reviews average is really good, and it is founded on a very large number of reviews, so we may say that the evaluation is very reliable. If many people have bothered to value when they've done well with the service, is that it works.
You know that we do not usually bother to write reviews when they are positive and we usually do it only if we've had a problem or issue...
This Restaurant is included in the category of Buffet restaurant.
Food and the prices are awesome!!! They even have a chef where you can fry even more the food.
Good site for delicious buffet food. Cool location to meet with coworkers. I'll return with my relatives. The bill was fair.
Some of the Chinese food and meat options were too salty but had good selection of cut fruit
Came here once during dinner food was amazing I came today 2/13 on a date and as I’m eating I find a Bristol from the scrub brush which I know only comes from the kitchen I went to tell the male manager because I’m pregnant and that could have been a hell of lawsuit if I would of got sick or and thing was to happen to my baby . When I told him he was nonchalant about it shrug his shoulders and say okay .. as a businessman he should know that customer service is everything satisfied customer is a successful business but they have definitely lost a customer because of his professionalism. After I stated that I was going to leave my review the lady waitress told me to make another plate but I couldn’t eat anymore appetite was ruined and I want that certain food the Bristol was in..
The service was pretty bad and there's not that much variaty. But at least the food was ok.
The food was stail and the food was cold athere was verey bad customer service the.
Rude, not a very good costumer service. Food is alright.
No one actually spoke English and weren't able to really direct you at different bars. I wouldn't go back to this location.
buffet food, mmm, very satisfying. Great place to meet and catch up with friends. I will be back with my friends. Prices were decent.
Love the chicken n the chow mei
Food is not that good. The place is dirty. Coke taste like mineral water.
Sushi is good
My shrimp was quite silcy. I have a dry noodle and waiters spoke gibberish. I left a pizxa slice next to broccoli for people
Buffet food at this place - very tasty. Food with real quality ingredients. The staff was friendly and sociable.
The. Food. Is. Good. But. The. Service. Is not
I went with my family of 5 and I will never be back. The food looked like it had been out for quite some time and even when we complained and they agreed they did not remove the food and replace it. Even my raspberries iced tea tasted watered down. We were there on a Friday at 8pm and it was not busy. We were lucky to at least get half of our money back. Edited in, the soup containers were left open and looked nasty and had grew a nasty film in the containers.
Amazing place. Great customer service!
Dirty restrooms, and messy serving area. They also charge you before you have your meal. At the entrance you are first greeted with the bill. The food is also not so good.
Two weeks ago awesome
Exelent
My family really enjoys the food. It never disappoints
Good place to eat I'm love it
I like buffets but this one isn't one I will join again.food was cold when should be hot or at least warm.when I asked for items like soda they didn't understand me.and their is allot to choose from but eat at your own risk
Buffet food is fridge cold, simple and limited options. Waste of money.
Really Good Buffet
Great food and wonderful times shared with loved ones!!!
Disgusting Food and bad Customer Service
It was our 1st time there & it was almost closing time but the food was still good we will be back when we have more time
Fine location for tasty buffet food. The service was very helpful and welcoming. It has a good atmosphere.
Food is a 6/10, Customer Service 5/10, Clean 8/10.
A nice place to eat
The food is magnificent!
Its ok
It amazing service for the people.
The food is bomb and very good service and looks really elegent
Dinner buffet .thirty dollars.food was nasty.looked like it had been sitting for hours. Cold and greasy. Ladies bathroom was dirty. Had to pay first.only eat here if you are starving.deserve less than one star.will never come back here
Nasty place, I'm even sad for giving it a star. Been here a couple of times but after today's visit it will be my last. The soup had a black insects and the lady said it was a veggie worm. Yeah right!! What a veggie worm is going to do in a soup.. nasty!!!!
I used to like coming here to eat, it was a good buffet for a fair price but now quality has completely worsened and it is now rated a B from the health dept. Food like sushi is hard from being out too long, fried foods are not crunchy as they should be, fish tasted super fishy (old fish?), Chicken (wings) tasted really gamey and bbq ribs looked super old and dry but looked as if someone recently re-slathered bbq sauce on them.. Waiter was attentive in coming around to pick up the plates for the most part. Soda was extremely watered down and not carbonated. The waitress at the end was so sweet, when she dropped off pieces of candy (at the end) she saw 2 were same flavors, and she just swapped one out. Something which can be considered so trivial but i found so sweet. Unfortunately food made me and my SO's tummy hurt. So i think it will be the last time i will be dining here..
I don't know if the cashier was having a bad day or what..he was rude When we were seated the table was nasty we had to ask twice for the table to be cleaned. And the sad part is we went at 10:50a they were just opening. As we finished eating and went to get another plate the dirty dishes were still sitting on my table so I politely moved the dirty dishes to a clean table and you should have seen how quickly the girl picked those dishes up..lol I can understand if they had a full house they didn't in fact there were only 6 people eating.. This is not a good way to do business and this was my first and last time visiting. If the owner happens to read this review, just know that my green money spends just as good as any one else's. Your staff needs to be retrained!!!! That is all.
Nice food seleccion, and you can't beat the price.
The buffet inside the mall is a pretty good find. The food taste good, lots of seafood options, sushi, a section where they cook it in front of you too. Not like hometown buffet. I'd recommend it. Service is ok, nothing to write home about.
You may want to question the price, but once You realize you're in your 3rd plate... You understand why! There is a good assortment of Asian cuisine. The Mongolian cook is the best and that option makes the visit worth it. The sushi is updated regularly and the ribs are fantastic. The vegetable and meat dishes are tender and the vegetables are cooked to damn near perfection. There are baked and fried fish options, and all of them are a good choice. Don't worry about a salad, go straight to the heavy stuff!
If you want a buffet after shopping in the mall stop in you would enjoy yourself
I loved the food it was great however I can sense the buzz girl didn’t wanna be there at work but overall the food was great and the employees are cool
Last stop in USA before go back home..nice
The food was horrible it was cold and disgusting I would not recommend this place to any one never coming back here again
Not once did they clear our table or give us refills our drinks and i asked twice and they wasnt even busy let me say rude rude rude never again
Great place to visit i love the food collection
All you can eat $11 Lunch
The food is great but the beef in broccoli is a hard to swallow because it like gum and the mens bathroom smell like fish
The food was a bit raw and most of the food was cold and reheated and service was awful cuz they all have an attitude
Have been going there for about 2 years now, good customer service.
Their service was terrible. Rude waiter with rude manager. I found a hair in my food and wanted a refund and their was no manager. We were told the hair could have come from the customers even though as the table next to us is listening in , they explain to their waiter thier food also had hair in it . Once i go to the counter for a refund, im met by a older family that was getting a refund because. A WORM/MAGGOT CRAWLED OUT THEIR FOOD. None of the food was even hot which is a big food safe nono. Food was Cleary left out and was served at room temperture. I still want a full fefund for my party if 3 i paid for .. Only got a 20 % refund for 1 meal 3 bucks.This was at Americana Buffet and Grill. Picture is supposed to be fresh gravy!!
This place has the worst customer service I’ve came across. Food is not good. I put up a plate so they can make Mongolian and they took almost 10 minutes to send somebody up to cook it and on top of that, it was doused in oil. If you payed lunch than you can’t eat the crab legs, only dinner, and if you accidentally grab the legs without knowing, they will try and make you pay for the legs you grabbed.
New and improved for sure!! They move people in and out so fast that everything is fresh. Love the seafood selection.. crab cakes and sushi being my favs. They don't rush or pressure you to hurry in any way either. Dessert menu is a little smaller on than before but definitely more selection on foods. I'm already feeling my waist expanding.. lol!!
Good while lasted
The food was horrible!
Always. A good Spot when u want some of EVERYTHING
Honestly a great place to bring a date . Bring a sweater because it is a bit chilly in here . Loved the food 10/10 great prices I thought I would be spending atleast $50 . I don't get the bad reviews that are left here customer service was nice .
Mar say this place no good
Love it because they have a grill place to cook your food.and it is very cheap
Service not to great, food is okay crablegs were not to good
Great place, even better food. Far superior to any other buffet. Staff was there when you needed them and then left you alone to enjoy your food.
Came here because i was in the mall but Bad service waitress with bad attitude i rather recomend everyone diamond buffet in downtown LA.. BETTER FOOD AND GREAT SERVICE wont regret it....
I like chinesse food, this place offer a variety of food for a resonable price, but, sometimes the fruit was spoiled, last time I took a plate but it was full of grease, asian people whp works there are serious and the waitress is litle bit rude, they can be slow if you ask for refill, and yes, all the place is dirty, tables and floors and more important, the restroom is so dirty, smell really bad, they most improve in these areas, the buffet most maintain a cleaning standar
This place has great food but the management before was horrible to a man that had feel on the floor, hurt himself, and yet didn't do anything about it which is so wrong. Like seriously their sushi is great.
Perfect for the family
Dinner time is good timing and theirs a happy hour
I never thought I'd get to eat at a buffet of this calibre outside of being a tourist in Florida last summer but as with so many things in my life... I stand corrected. I was KO'ed quick, barely making it halfway through my second plate and half lying down in the booth watching my girlfriend tear through plate number I lost count of crab legs. Come ready to eat and have a place close by to call it a night right after because I was out for the count!
The food was great and the service was very good I'll be back.
American Buffet & Grill Is Your Kind Of Place
Good food.
I always come to eat here with my sister. Love the food.
The food was alright, surprisingly varied. However, most of the time the food is greasy and/or cold. At the least, the buffet itself is atmospheric.
There is a complete section of sushi is clean all the time good customer service good food the guy on the grill is awesome
Good food. Great price. Variety of seafood and Korean food. Good selection of fresh salad a d fruits. Cake and ice cream a d large eating lounge.
The food is really good. And they place is clean. The staff is not all over you which it is fine for me
Monogram grill was the best thing in t the buffet. Horrible service tho
Had better
I used to like this place but after today's visit it's like they lost a good chef because the food wasn't well cooked the crab legs tasted like rubber and the honey walnut shrimp tasted like it's been sitting there for hours. When I ordered another coke the cup had this slime around it and I was surprised how they didn't feel or see it before they gave me my drink.
First of all they were RUDE where you order and pay your money. Then vegetables had some sort of wax on them. Which we told the waitress who act like she was concern and never came back. Only thing was good was the potatoes which were greases as hell.
Yummy
This is my second time coming here and I must say I'm disappointed. The first time I came it was good. This time almost everything was old as I was sitting there all day
Good food
Not to bad but need more flavors
Good food rude and inattentive waitresses
that was a very nice place to go to I would recommend it to anyone if you're out in that area because it's a long ways from where I live and the people are very nice
Very good place.
We loved the variety of food something for all.
Went on Friday night, usually best quality is offered at buffets on this day; Saturday and Sunday as well. Went there hungry AF post workout with high hopes and was disappointed with everything. Everything looked like it was from the Lunch buffet and was dry or overly oily, the fresh BBQ was serving rancid meat--you know that taste when beef is semi-ok but has the spoiled taste and smell to it. I will never be back here. New Panda Buffet a mile or so West is much better and cheaper, this place just looks nice.
Keeps me coming back for more!
This place used to be good many years ago. Me and my children went yesterday. I paid with a credit card and told the cashier I would pay the tip in cash. The crab was cold the waiter nor waitresses picked up the used plates we had finished they never offered us any refills. The only person in that restaurant who was accommodating that I did tip was the man who worked the grill. I would NOT recommend this place to anyone. After we finished I told the cashier that she must have told them I didnt tip after I told her I was tipping in cash. She never apologized or anything. The food definitely isnt good either
I've been to a lot of Buffets this month that had nothing but a real spread Seafood immaculate
I would not go here for the seafood items. Not exactly fresh or the best quality. But their hot food and Mongolian bbq is good. Service can be slow depending on when you go.
Really good
So good
So so
This is very expensive. For example 2 adults and a 10 yo was $31. But other than that the meal is amazing. My family is obsessed with the crab legs and the sushi. They have many food selections such as every sushi, crab legs(fried too),orange chicken,Chowmain, shrimp,etc.
Good food, service little bit rude
Good food
The food was nasty and cold
Bad food
I really like it
Good food and service
This buffet is located in the mall.lunch was ten dollars.grill had beef chicken and pork.no knife in silverware set must get your own knife.soup containers were not covered which to me seems like a health hazard. Anybody coughing saliva goes in the soup.fruit was delicious.sushi ok.good selection variety.fish available was shrimp and others but no crablegs.good parking.plenty of security cameras in restaurant. Lunch deal is a good price for lunch.they need to replace their knives.they looked like they had been run over by a truck.nothing you want to eat with.i would return here with guests for lunch and i would bring my own knife.music was very relaxing.no words.
Idk what happened the food and service was good in the pass I just came in today it took them long to give us a table n the food was old like is been their for days restroom are just bad
The service was horrible they didn't give a straw and to get a refill they took about 30 minutes , was going a give tip but they didn't earned , the food was to grease the worst buffet ever and ve see almost all the buffets in L.A. and this one sucks
DO NOT EAT HERE!!!!!!!They server small fruit fly with their meal and when I bought it to the manager attention that I had bugs on my food his response was oh that happens sometimes. I videos the bug on my food and the response from the manager and put it on yelp. DO NOT EAT HERE!!!!!!!.
Ok place for delicious Buffet food. Next time I'll be back with my coworkers. Like a restaurant in Washington I loved.
Asians could be more friendly
Tasty buffet, lots of choices, price was good for lunch!
Fine place for Buffet food. Service is awesome even when they are busy. Prices are decent for the quality. Kinda of like a restaurant in Los Angeles I loved to visit.
Good food nice workers
Food ok customer service bad dirty baths and no hvac to eat comfortable
DO NOT go here when it's 7 or later pm. The food is bad and cold. They put everything away before even getting the option to choose. Terrible service too. I would not reccomend and never come back.
My preferred place for quality buffet food. Got there about one, it wasn't busy. There was fast, efficient, and courteous service. It has a good feel to it.
Aazing buffet but I just thing that the people were a bit rude they ignored us but overall a good experience
Great buffet
The food needs to be more fresh
Food was ok, customer service was horrible very rude waitress my mother asked for a refill and the waitress came back with a lemonade and my mom said “I had sprite” and she smacked her lips and walked away. And came back and kinda slammed the sprite on the table and didn’t even fill it all the way up. And then I asked a waiter do they have crab legs and he replied and said “I don’t know look” with an attitude. Restrooms were dirty & wet I almost slipped going in there. I will not return any time soon.
Great place. Great staff. Great eats.
Went yesterday, most of the hot food was cold, trying to get a refill on my drink was next to impossible, and the staff act like they don't want to be there
good taste & various menu, including the crab/ sashimi
buffet food and the setting at this place is excellent. Nice place to relax, people watch, eat good, etc. The service here is attentive. Prices were appropriate.
Very Great Tasting Foood...Choose ur own Chow Mein Flavs
YESSSSSS
They have good food here and is inside the mall so u can go shopping afterwards.
Tasty
The buffet is not worth the price at all. The entire place smells like a bathroom and there is a major lack of hospitality. The quality of the food was subpar, especially the sushi. It looked like was sitting out all day. The place really needs a makeover! Staff, food, and service included
Worst restaurant i know..
food isn't cooked right
Very good!!
It was okay.
They where on point with everything and the food was fresh and good, not that expensive and waiters were making sure you had your drink filled. They also have a section where you pick your ingredients and they grill them for you.
Good food
All you can eat crab...
Bad food bad customer service not coming here anymore....sorryyyyy
I love this place so many different things go eat
The food was amazing! You had a lot to chose from! Costumer service was really good. The bathrooms where quiet dirty but after that everything was amazing!
Really bad service. After 7:00 pm. They close at 9:00 PM. They clean everything at 8:00 PM. you answer x drinks. They don't hear you
I Love the food here but the customers and employees seem a bit funny business and weird here. I got very sick in the mall today and was very concerned about it. The government should definitely step in and regulate in this mall because my experience today was not great at all. I am very dissatisfied from getting sick in here.
It looks like a nice place but when we were about to be seated our table wasn't clean at first before we sat but at least they cleaned it. But i noticed some of tables dont get clean right when the people leave, they clean it when you about to be seated
Very nice experience
Me and my girl went there it was amazing she we had a great time going back sunday
just watching this on youtube made me want to vomit
The food was ok and it very nice inside, they bathrooms are nasty tho sorry to ruin your appetite
The food is pretty good
I was disappointed with taste