We offer you the information of people who know the products of Wendy\'s (Restaurant) near Arkansas.
To this day this firm has a score of 4.0 out of 5 and this rating has been based on 414 reviews.
You must have seen that the average of ratings is really high, and it's founded on a high number of feddbacks, so we can think that the valuation is quite faithful. If many people have bothered to evaluate when they are happy with the service, it works.
As you know, we don't usually bother to place opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Restaurant belongs to the category of Fast food restaurant.
25 minute wait and left with no food. This was the worst drive thru experience we've ever experienced. How is this place still in business? The guy working the window's rudeness was only slightly eclipsed by this locations overall incompetency. It's times like these I wish a store would be visited by an "undercover boss" so they'd see how abysmal their branch really is. I wish I didn't have to give a star at all.
Excellent burger (tried the Breakfast All Day) with a tremendous Porter beer! Great atmosphere with outstanding service. Shall return!
I love 4 for $4.44 menu and choose among the menu for different sandwiches.
My husband and I come here in the evening, and they are almost always busy, so sometimes we don't receive our order right or it takes some time to finally get our order. But the food is good.
This has by far been the worst Wendy's we have ever been to. It's absolutely slow. It's taken nearly 30 minutes for drive through. Regardless of if theres a line of 10 cars or your are the only one its absurdly slow.
Good food. Clean place. Staff has gotten my orders wrong the last few times I've been there but they are quick to fix it.
Unsatisfied with the burger. Their sauce is very sweet. The fries were soggy.
Messed up and put lettuce and tomatoes when asked for none on the sandwich. They made it up to us though so 2 Star
I always love eating here. This one was especially well managed during their busy lunch hour.
Good service
We got some one else's order good thing that they noticed the mistake, we finally got OUR Order, it looked like the person trying to expedite the order's was a little harried, the cashier got are Order
Drive through took almost an hour at 8 PM
My hubby likes Wendy's alot but I pass
This lady doesn't know how to make a sandwich if her life depended on it. She plastered all the onions in one spot as well as the other toppings. Making a sandwiches in hard it's a complete no-brainer. Why would I only want to eat onions in the middle?? But she did really good laying out the meat in the cheese but forget the rest.
They suck customer service. The crew before they remodeled was 200% better. Bad customer service and drive thru line is a nightmare.
The staff was kinda grumpy
Good fast food
Always a good value and taste
Was friendly, clean and hot fast food.
They really work like a team behind the counter. Courteous to customers as well as each other! Short ticket times. I had the apple pecan salad which is always good - even though my true love is the Baconator!
Food is alot better than other locations. Employees are very nice.
Very dirty lavatories
Best food
Food freshly prepared
Food was served quickly and was delicious
Burgers and nuggets are really flavorful, 4 for $4 deals are decent, good service with a smile!!
Same as always.
Friendly service. Food was prepared quickly and was done well.
Wendys is always a safe bet. Recently remodeled.
I love Wendy's. But not this one. It took forever in the drive thru, like I mean FOR EVER. I got my order and the fries had like no salt, and I went to get a drink of my soda, and it SPILT! All over! The lid was not on tight. The only reason it got three stars is because the fact that I love Wendy's. If you want good Wendy's, go to East Windsor near Walmart. That place is good. But not impressed.☹️
slow service
Fast food. It came fast.
I'm not sure what all the hype is about. First time here and the burger lacked any seasoning and was flavorless. Wouldn't waste my money here again.
Food was fresh and tasted pretty good!
Food was good , only thing is the cleaning part , one of the employee was using one rag to clean tables,chairs, stools,and floors ,after cleaning she use same rag to clean door handles and walls after she did that she went to clean trash cans with same cloth , that's not sanitation or way of cleaning that's call transferring germs all over eating area , I asked her , do you know how to clean and she said no I do what they tell me , WOW THATS A MAJOR GROSS
I did not get my correct burger.
Expect a line in drive through, but it's always been worth it.
Great food and service
Went late at night and they were staffed good enough to not have a long wait time.
The slowest "fast food" experience I've ever had. I waited over 20 minutes for my food. Three people left the line waiting and I almost did too but I was way too hungry to go somewhere else so late at night. The woman just said thank you for your patience and never once made eye contact or made it seem like she was trying to get things done any fatser. She stood in front on the register for a good five minutes after I had paid and it didn't appear that many other people were helping her to speed things up. Never going back again.
Order was wrong and angry people work there
Better than most other Wendy's I've been to.
A star for great customer service but no stars for the food. Fries are soggy and bland. Burger is just okay. Burgers are bland. Way better burger spots out there.
Had the Beyond Burger on lettuce, and fries topped "urban style" (aioli, garlic, parmesan). It was delicious!
super slow location no matter what time of the day you come.
Friendly staff, great service. Had 2 salads there and they were great!
Quick-service warm food and the managers real nice
How do you run out of duping sauce at 12 in the afternoon! This is the second time this has happened, someone needs to take a good hard look at who ever is in charge of ordering product for this location and send them back to retraining! I'll never return back to this location again.
It's Wendy's it's good
They Get your orders right and fast
Very very good customer service!! Done me a HUGE HUGE favor the other day. It seems like I had left my wallet back at the house when I had left for work in the morning so, I ask them if they took payments via Google, Android, Samsung Pay and they informed me that they couldn't ever get either of the phone/nfc services to work consistently enough to claim that they did in fact take payments by phone, Once this very very attractive female manager took notice to what was happening or not happening and let me get my meal and intrusted me to bring my payment back whenever I could. I was thinking that type of trust had died out in the 80s.
The food was amazing
Doors locked and closed at around 8 despite people eating inside. Been waiting in the drive through line for almost 40 min now and havent even gotten to order. I've moved maybe 10 feet.
Awesome service from Elliot. Tasty, hot food with supersonic prep. My new favorite in Denver!
Good food. Sometimes a little slow
Good salad.
Good
Giving a one star because this is the second time I’ve gone through drive through at night (it’s just before 11pm), and it seems like no one is there since nobody is answering, even though all the lights are on, there are cars in the lot that I’m assuming are the employee’s and google says they don’t close till 1 am. This is the second time I’ve had to go elsewhere; usually a different Wendy’s on Tower.
It was good love the food
I love the apple salad from here and the
If your visit here is at a peak time be prepared to wait. Seems the cooks are more worried about football than customer service.
Fast and friendly service. Ordered the chili like always and it was great like always.
Fast, courteous service. Hot and tasty. They have one of those coke machines with a zillion flavors.
It's Wendy's my dude. You know what it is
They are always friendly, and have super fast service, 10/10 would eat here agian
Good place for burgers. Beer selection is slim. Large portions of French fries
Got cold cheeseburger s We ask if they wouldn't mind fixing some fresh ones instead send another so cold the bacon had cold grease on it and the hamburger was cold so cold the cheese wouldn't even melt
The meat is not grass fed. Too many additives.
Good food fast drive thru service
Average, but their sign has a grammar error :/
Haven't eaten there much in last few years, but I got an excellent salad. Clean facility and pleasant staff.
The green hair girl at the drive through is very rude... Other than that the food was hot and fresh.
I gave them way too many stars; they only deserved a 3 . . . The Bacon at or that I got was Luke warm & dry. Looks smaller than before & just not as good as I remember, all the tables were dirty also!
good service... filthy bathrooms.
I order through the drive-thru and their drive-thru customer service is fantastic fast and I always get what I ordered
I understand users want there food faster but understand that if theres only like 4 people working they cant get things done faster so chill out
Clean and quick. Staff is friendly
Its wendys
Actually it is newly remodeled,has w-fi access. They have substitutions for fries such as baked potatoe or salad
Paid close to 40$ for my family to eat out here the place on the inside was pretty clean why you get 1 star. The food was gross under cooked be warn, got an attitude from the manager which will starting to piss me off I'll never eat here came here with my family every week to spend money on uncooked food not happy
It's a fast food joint, but the drive thru needs improvement. Not exactly the swiftest but slow enough to annoy you. Food is consistent and relatively inexpensive. If you dine-in, the establishment was very clean the time we ate here.
At Wendy’s they have pictures of their food on their menu board I order one of their temporary type of sandwiches that were for sale for taste only it had no lettuce tomato or onion on it in in the picture it does and even on the television is says the same thing just get it right Wendy’s is always going to have great burgers you just make sure you get what you pay for before you leave the drive-through
Fast and Friendly thanks again
Awesome as always
My baconater was great
It's ok the workers is bit slow, but I guess they're making sure it's prepare right.
It's Wendy's 4 for $4 what more can I say
Lunch rush is very busy and chaotic.
Food has good taste
Delicious burgers! Awesome onion rings. Fast service. Beer on tap. Coke products.
Best burger in town. Meat is fresh and perfectly prepared.
Quick lunch with my mom and a bowl of chili
Good flavor
Unbelievable place. Dirty bathroom, dirty floors , dirty tables !!! Slow service !!! Loyal Wendy’s customer but you need to stay away from this place.
Was the only one in line and stood there for 10 minutes without anyone helping me or saying anything. Terrible service. I left without ordering anything
Kyle was really sweet. I'm doing a Vegan Challenge & she made the Strawberry & Mango Salad without the chicken & feta for me. That's Awesome Service! I go here often & everyone is really kind.
Great fast food
Always giving the wrong order, cold food or melted frosty. This place is trash.
I wish I had read the ratings before coming here. I still haven’t gotten my food and it’s been over 20 minutes. This is the SLOWEST drive thru I’ve ever been in. I could’ve gone to a sit down restaurant at this rate. But I wanted FAST food. If you don’t have enough staff, don’t stay open late. Will never come back here.
Nice and busy not used to the over sized touch screens.
Fresh
Recently remodeled so it's nice.
Waited 35 minutes for my food. It sat on the back counter for 10 minutes before anyone bagged it up. They weren't busy they were Hurst lazy and standing around.
Drive through was painfully slow
Burgers are delicious but the parking situation can be frustrating. Fries could be better as well but this is a great place for a quick burger bite.
Good food and selection for the price. Clerk was very helpful and friendly.
Everytime you come here expect to wait 5~10 mins in drive through, besides that the food is good for the price and the nuggets are better than Burger King and McDonald's. The price is on par with other fast food restaurants so no complaint there. Best thing there is the nuggies.
It was PACKED! They a nice job of getting everybody out of there in a timely fashion. The cashier misunderstood my friend when she was ordering, but the manager quickly resolved the issue even though they had already made what the cashier thought she had ordered.
Got here at 10:45 am. Ordered 2 homestyle chicken sandwiches. We were told we'd have to wait a min because they need to be made fresh. Ok, cool. One came out piping hot (awesome) and one came out over done a barely warm. We asked about the sandwiches and they maintained that they were both fresh.
This is one of the best burgers I've had in a long time. I didn't expect much since they had a to go option, but I was proven wrong. The burgers flavor rivaled most sit down restaurants I have been to. The fries are cooked to perfection, and the staff was very friendly, best burger joint I have been to in a long time!
We got sick after eating here. Should have known when we walked in and noone else was eating.
The last three times I went, the burgers were cold and tasted old.
Consistently good!
The baconator is all i order!!
Not much to say other than it's a Wendy's. The manager, however, was phenomenal. Excellent attitude and customer service.
We love their juicy burgers! The fries are amazing too.
Always a long wait when you see a line here.
I've been to this Wendy's twice in the last few weeks. both times I've had to wait 15 or 20 minutes for my food. Something is not working right there. The food is good, but service is very slow.
Good food in a pinch. Discount menu has okay tasting options to kill the hunger
Not as good as it used to be
Fast and friendly service...great food..
Took a long time just to place my order. Plus it was not that many customers inside.
It wasn't too bad I had to go back through the drive-through to get hot fries which upset the staff, but that was not intentional I would just like to have my food hot. But overall everything was fine
Cashier had trouble knowing what day it was.
Food was good
Staff was knowledgeable about ingredients and allergens. The environment is very welcoming and the food was very flavorful.
Chill is the best
Food is good and the staff is very friendly and nice
Great baked potato.
Classic drive through pain: getting cheated out of fries. This was NOT the case and I am thoroughly pleased!
Good
Not bad
Just another fast food place.
The best veggie burger in the country, and great fries and custard too.
Got the CEO, very disappointing for being the most expensive, they put the least amount of bacon on there to be able to claim it has bacon.
The burger was pretty good but the guys could be nicer in my opinion
Love the free burger on the application. Food was great.
Great place and nice people
Not!
I love their nuggets. By far the best over McDonald's. And their chesse baked potato is awesome.
Great food
This place really needs to be restaffed. Takes 15 minutes to clear 2 cars in front of me in the drive through. If there was any other Wendy's location nearby I would never visit this place again.
This Wendy's location does not salt their fries anymore. Like, as policy. Who eats salt-less fries?
Love the baconator
Best Frosty ever, always firm never melted!
Still have those great burgers
Johnys the best!
This is THE WORST Wendys. The service is SUPER DUPER slow. Corporate needs to make some changes...this is ridiculous. I can NEVER get thru the drive thru, or inside, fast. They are consistently SLOW! I love the salads tho...yummy!!
You can't go wrong with Dave's Double.
Food was good, however all the tables where dirty. The person behind the counter was not busy and should of checked the lobby to make sure that there where places to sit.
To many flyes
Staff was unusually friendly and helpful. I like the large selection in the new drink machine.
Wendy's is Wendy's, not much can be said. However there are times at this location that seem to take forever to get an order completed. That being said, I believe it depends solely on who is working that day at any given time. If you are in a rush it might be smart to avoid this location. At least they keep it nice and clean inside the dining area, and usually are pretty friendly.
staff was too nice
Almost everytime I come here, they forget something. This last time was my chili. Burger was cold but at least the fries were warm.... ish. Oh and they forgot my straw too.
It's been 50 Years since Wendy's has been open and running. I love Wendy's a lot. But there is one more thing i always hate about. Is i hate McDonald's. Especially i hate my family who took me to Wendy's and buy us a supper and shakes. I am a customer of Wendy's since the 90s. I been watching Wendy's Commercial all the time. But i remember that man name Dave Thomas who was a very nice businessman. A very nice Cooker. And a very nice Father. When Dave Thomas was alive. He was a founder of Wendy's when he begins cooking a Squared Burger instead of a round burger. He also cooks a Squared Chicken too. And of course he makes Milk Shake. I really like Dave Thomas a lot. But back then i never met him since when he was alive. And yes he has a daughter name Melinda who is Wendy. Yes her dad likes to call her Wendy instead of Wenda. But he made that Fast Food place as Wendy's. He keeps on going until 2002. Dave Thomas passed away when i was 16. I missed him a lot every year. But i been watching Wendy's Commercial with Dave Thomas all the time before his death. And yes after his death. His Daughter was there on a commercial also. And as i am a customer. I missed Wendy's for years. And i haven't come buy to Wendy's for years as well. I may save Wendy's just in case I may eat my own lunch, sodas and shake in my own apartment whenever i separate away from my family. I give it 5 Stars for Wendy's after 50 Years. And yes i may fell in love with Wendy's for the next 50 Years. Love you Wendy's.
Food was out to me quickly and was even able to relax A lil bit
one of the better fast food places in this town... polite staff... easy going.... quiet... very cool place for a Sunday afternoon meal...
I got a taco salad with no tortilla chips and a spoon to eat with. Also tried calling and the phone number says there not accepting calls. With kinda of chain is this. Very sad.
This Wendy's drive thru moves about as fast as cars in a parking lot. I had to get out of the drive through lane it was so slow. I proceed to enter the building and Its obvious why the drive through was not moving. Alarms are going off left and right, employees were scattering all over the kitchen, fries and nuggets all over the ground; it was a disaster to say the least. After waiting to order for a good 5 minutes without anybody acknowledging me I left the store. Will not be going back to this franchise.
The one star with no comments earlier suggests work interrupted my comment. Good food,good employees,almost always very busy so be patient. A quiet place to enjoy fresh good food ,friends ,family and even conduct business. I am the busiest person in America so I do not get here often enough. I enjoy it every time I can.
I tried this place for the first time; I haven't had such a friendly and helpful cashier in a long while. Katlin was great! Five stars just for the positive vibes, it brightened my day.
OCD kicked off with the lid dispenser and 45 wasted lids next to it. Had to clean them up. It dispenses 2 every time you pull a lid. Service, food and drinks great as usual.
Bacon cheese burger & urban style fries tasted great. The guy who took my order helped me get the daily special price for exactly what I wanted by modifying the order. Saved me a couple bucks. Thanks, BurgerFi! Great food, friendly & helpful staff.
Worst Wendy's that I've ever been. Bathroom was disgusting, urine all over the floor and sink looked like it hadn't been cleaned in months. Order taker messed up my order then proceeded to argue with me about it. Ice machine was broken, ok but it also had some sort of crud caked up in the shoot where the ice would have come out. My salad had green mold on the cheese. When I told the manager he said I'll look into it. No apology, no can I make you another salad, just I'll look into it. Tables were dirty with soda and ketchup dried onto them like they hadn't been cleaned in 2-3 days. Pitiful and lazy. Restaurant is mismanaged at best. Avoid.
Be sure to check your bag & the sandwiches to make sure they made it right. Even the simplest orders they still forget to put it in the bag or gave the wrong items. Happened to me the two times I've been to this location. On the upside management was happy to fix my order after driving back there from home.
Wendy's is about a 15-minute drive from where I live in Santa Clara. When I got there there were a few cars in the Drive-Thru Lane but for some reason from the time I ordered my food to the time I got it took almost over 45 minutes. Taking the 15-minute trip to get there and having an appetite for Wendy's I sure wasn't going to leave the line and head all the way back home empty-handed. From what they told me was they were busy and out of receipt paper didn't really make much sense to me but I stayed as polite as possible.
Don't go to Bloomfield the new construction built is awful
It was pretty good I wouldn't say the best but it was good. There meat isn't frozen like other places which is nice for a change. Employees are really nice and not snotty or anything. takes a bit for the food but it's better than 15 minutes. Not bad I would recommend it
As a loyal Burger Fi customer I ordered from Uber Eats the conflicted burger and fries. The fries were the worst I ever had! No crispiness. completely limp. These fries simply were not cooked right. It's as if you rushed the order or just they gave me old fries. If I had been at the restaurant, I would have returned them or gotten my money back. A premium burger place should keep premium quality standards. This clearly was lacking in this order!
It was a little busy and seemed short handed, but I didn't mind. I believe America took my order. She was very nice and sweet.
I work construction on the building near here go in here more often for lunch the employees are great and friendly food is always good. No complaints
Very, very, very, very slow. Over an hour wait for 4 people to eat. Expired salad dressings. No napkins, no lids, overflowing trash, dirty environment. Missing ingredients in the meals. They need to get their act together. Don't come here.
Good new food choices
Good food great service
Good staff, really fast, like the new menu.
Gets the job done. #OneTwenty15Media #Combinations
This location is perfect since it’s right next to San Jose City college and across from Santa Clara valley Medical. I like that they have a self serve kiosk BUT I spent 5 mins putting in my order only to get a connection error message. I went to the counter am they were like “ Oh, yes that thing doesn’t work, we know.” Is it too much to ask for a sign so people can avoid the hassle and just go straight to the counter? The ladies at the counter were nice and made a fresh batch of chicken tenders for me but the tables and floors were quite dirty so I took my food to go.
The homestyle chicken wasn't cooked to death this time. It was enjoyable.
Hey it's great fast food. You know what you are getting. I love their baked potato.
Convenient place for small business meeting.
Great burgers, but weirdly, their milkshakes were even better.
Wendys good so far except for the arrogant woman..the next time she mess up im gonna reveal her name
Great atmosphere lol
Good upscale fast food. The quality of the product is great, but doesn't offer anything distinct from places like Park Burger, Crave, and Shake Shack.
Love the triple burger. Good beef
The food was made fresh and everything was hot. It was busy but the line moved quickly. Drive through employee was friendly too.
They usually quick but lately is been longer to take orders. And for me they got my order wrong by not listening my order and nor giving me my receipt. From drive thru for a reason I don't get off and I still have to get off. At least the manager fix my problem 9/11/18 7:20
Never in 12 years have I gotten what I've ordered. Still tasty but not mine.
Love their food!!
Horrible service. Only wait on Drive thru. Waited 1 minutes before ordering.
No bake potato during lunch time has happen a few times
Excellent service. Only complaint is the slight untimeliness.
My favorite and you cant beat a large fry for $1.00.
THIS BURGER WAS SOOOOOO SALTY, MY TONGUE WENT NUMB
We discovered this awesome veggie burger at BurgerFi! The fries are the best. We don't mind driving downtown for this lunch treat! If you're a vegetarian, you've got to try it!
loves wendys .. always a good meal
Short staffed, but service was kind with a smile.
It's great.
Don't check their orders before handing them out.
Baconator on croissant bun with sawesome bacon fries and a vanilla berry root beer! Fetch
Haven't been to a Wendy's in a long time. Was thinking that Jr bacon cheese were just a dollar or close to. Wrong!!
Used mobile order and love it. Skip the order line and just wait for food.
Good food
Good place to eat
I They had good hot food. Ladies restroom was clean. My husband said the mens was dirty n smelly.
Went at lunch time so it was a bit crowded, still service was good, got what I wanted timely.
15 minute wait and got my order wrong
Love Wendy, been going there since it opened.
Good food and ok price
Ok
It was okay. They forgot to give me my ranch haha
Friendly staff, quick service. Food was pretty good.
Hard fries, wrong order, long wait
Waited 30 min in the drive thru
Decent food compared to other Wendys.
Good food
Excellent burger and the service is good
The food was hot and fresh. Customer Service was great. I've been eating at Wendy's for 40 years and the food I had from here took me back to my childhood. Thanks guys!
Rude Employee Named IRMA. Just had a horrible attitude , gave me 4 sauces for 6 4for4s , then when I press her she dont want to say anything just look at her manager! Horrible management!!! Dirty af! NEVER GOT ANY DRANK! IRMA if you feeling bold still bitch drop the location w your ignorant ass
It was the worst place I've eaten at in a long time.
Nice, clean Wendy's
The service is super super slow. The food isnt hot and u ask for certain things not to be on ur food and they put the stuff u asked for.
Food is fine and on par with other Wendy's. The staff is a little below the same line.
Lovely food and very pleasant staff.
Its the best place to eat. And that need to make sure tables are clean thanks..
Good salad
Quick and easy. Always clean
Food could have been fresher but still love this place
Excellent burgers and chicken sandwitches
They were fast and the food was good and fresh. Wait staff very polite.
Good
Friendly and helpful service. Enjoyed the food and atmosphere. Outdoor seating is available.
Great food menu. Great value choice. Great Employees. Senior discount. They take of their customers. Tuesday nite there is a trio of musicians 5:30 -7pm playing old great country tunes. Ted Hobbs & his son Tim along with young Alex who plays a mean fiddle!
Damn I should have took a picture but I did the fried chicken sandwich and it was delicious
Wonderful service, clean, and good food
Customer service is on point here to which the qaulity of the food follows right after.
I went through the drive-thru and got two chocolate frosties to go. They were both so thick and so nice and cold. I really love it when I have to use the spoon to eat my frosty.
they have gone so far down hill with their employees. Everytime I go there now the drive thru is wrapped around the building and I had to wait multiple times for more than 20 minutes just to get my order taken. Then after all the wait they always mess up my order too. Plus I just went here the other night and the inside was supposed to be open until 10pm and it was 9pm and they were already closed. So I went thru the drive thru and tried to order a baked potato and she tells me I would have to wait a half an hour to get one. Why wouldnt this establishment be prepared for a popular menu item?? Oh and one other time I was there the manager got into a fight with the front counter employee in front of a line of customers and left everyone sitting there waiting while she argued rudely and obnoxiously. If I could give them no stars i would.
Went for the yummy frosty! Just wish they'd bring back the Monterey Ranch Chicken Sandwich.
Always get my order right!
Rudest experience ever. Employees only say one word to you. Got my totally non - customized order completely wrong. It takes a lot for me to leave a bad review of a FAST FOOD joint, but they managed it.
The food was good the service was good.
Can't get order right
Always good food and staff at lunchtime.
I am in lovveee with their service as well as their food
I came here for the beyond meat burger. My boyfriend got a regular burger and both were delicious. We ordered onion rings and fries. The onion rings are massive, beer battered and delicious. The fries were eh compared to the onion rings.
Pretty ok IMO, the lady behind the counter was friendly and they were overall speedy in taking and fulfilling my order.
The burger was ok. Kind of like a five guys. Plenty of options for toppings, plenty of options for fries. The burger-fi sauce was kind of sweet and not at all appealing. Pricey for a fast casual joint. There was a sign advertising how eco friendly the furniture is. They said they used recycled bottles to make their chairs. The chairs were definitely made out of metal. So was the table. They also have straws and plastic cutlery. Did not appear to be eco-friendly.
It's a hit or miss with this wendy's. Sometimes its fast other times they take forever
Slowest fast food restaurant I have ever been to.
Quite tasty this time!
Great
Not very fresh this round
Cum is yum
Fresh and fast
Was in line for 15 minutes before I could order. They were not busy in the drive thru before me not sure what the problem was.
Placed a company order needed it by 11:15 I got here and I didn't get the order till 11:55 I had called a whole hour ahead and still wasn't ready. This is ridiculous they need a new Manager. I have order here before and it was never this bad NEVER.
Most of the time the fast food line is slow but the food is always delicious as always.
Dirty
Cheap good food and friendly service.
It's nice to find a Wendy's that is well taken care of and not all run down. Like most in the area. Love the fry's
Always love their chilli!
Just a regular old Wendy's! But what I like is that the food is consistently. The fries were a little salty, but the .50 cent frosty was nice!
Went to get me a baconator and got all the way Home with a son of baconator
Such an exceptional place to sit with family and enjoy a good meal! Everyone is prompt and courteous! Well recommended! Thank you Wendy's of Mountain Home, Arkansas!
Good fresh food. The help is very efficient today.
Goid fast food. Service is painfully slow
This has got to be the slowest drive thru in the county.
The younger lady at the register act really rude or maybe she don’t like me or her job, I spell my name correctly slow and still she acting very rude and wrote it wrong. My fries cold and the older lady very nice replaced it. Sincerely,
The four for four is the best!!!
Good food lots of parking and great space for seating
Great for a quick bite
Food was hot food was fresh everything was good
Real nice place. At par with McDonald's
Always clean and great fast food
Had the Spices Asiago Chicken sandwich and it was delicious.
Games are often determined at the very end. We arrived at 12:40 AM for a midnight meal and had our hearts set on a burger and fries. Unfortunately we had to circle back because they served fries past the holding time, but they were ridiculously salty. On my return trip I requested fries without salt and they were fresh and hot like I had longed for the first trip, when my burger was equally fresh. Remember guys, your day ends an hour after the last customer is served.
Pretty decent burger joint. I like the consistency and you can score a good deal if you keep your order simple. Otherwise, pay up. I'm the type of dude who doesn't want a double cheeseburger w/ bacon, cheese fries w/ special sauce and a giant drink to wash it down unless I'm in a certain state of mind. You do you, just know that there's no value menu. All things considered, a great place to get a burger.
Excellent as always.... crystal is the best!
It's hit or miss. But on a good note they usually get your order right. Unlike countless other fast food joints that cannot get a simple burger and fries order right.
Avoid this place. 30+ minutes for a simple order - then they gave my order to another customer.
Amazingly delicious burger, fries accompanied but great customer service and atmosphere. Can’t wait to come back again! Please open another Superior CO!
The Food order needs better Temperature. ..and the Wait is very Long. Customer Service needs Improvement....
It was horrible! Messed up on the order plus didn't give me all my order. I spent $43 dollars there and at the window I told them all my order wasn't there and they rudely said yes it is... Was very unsatisfied.
Nice remodel! Counter staff needs to be mindful of customers waiting in line. When there is was single line, staff was too busy while addressing a demanding customer. Other staff just stood there watching - should have opened another line..... else staff was willing to accommodate.
My new favorite burger and I've tried them all. Great fresh burger and toppings. Not a messy burger, easy to hold it together with everything. Great fries. The bun was like fresh from the oven (but not warm), quick service, good value. I will definitely come back here again.
Good was flavourful, beer was great, staff were so friendly. Had quite an enjoyable lunch.
They need people BADLY. I went inside and it took almost 15 mins to take my order then another 15 to make the order. Horrible. No one working there's fault, it's gotta be scheduling or labor control from higher up.
Good for the late night purpose, but the grease, salt, and fat are definitely points of contention
Price is a little steep, but the food is really good. Good service, clean bathrooms.
Neat and clean, courteous clerks and food was good.
its usually clean and service is quick here. the food is always as expected in quality and taste.
Awesome food!
Worst customer service experience ever
Very clean. Very good food. Customer service was great.
Quick and great food in out in a matter of minutes if needed and great service and a proud supporter of the Mountain Home Bombers football team
This Wendy's is the WORST! Awful service. Order is wrong 95% of time, fries cold and 90% out of Chili & Baked Potatoes after 5. Do yourself a favor and go to Wendy's off exit 44 across from Wal-Mart in East Windsor. Extremely friendly, everything hot A+++
Amazing
Average place for food for the type of restaurant. Meets expectations. The only problem is when ordering take out check you bags. How many times can they forget my fries??
Takes a little longer than other drive-thrus but food is delicious. Good selection of salads and non burger items too.
I like the restaurant but too many homeless people hanging around inside and out side the restaurant...not good for eating peacefully. Sorry
Drive thru window, I was handed my change and asked to pull forward and wait until the fries finished cooking. I didn't count my change until I pulled forward. Five dollars short. When my food was brought to me I handed the change back and said I was five dollars short. He took the money back in. Few minutes later he returned and said they were counting the money drawer to see if I had kept the five dollars myself. I told him my food was getting cold. Few more minutes he returned to tell me to go ahead and eat my food. I replied that my husband was waiting at home for dinner. Finally he returned and apologized that the clerk had shorted me five dollars. Upon arrival at home the burgers were like warm, fries cold and the frosty was melted. I am thinking of complaining about the incident to the manager.
Good food and very clean
Very good burgers & fries. Their CEO burger is my favorite. Decent prices for the quality.
Sometimes stuff just seems like it's been left under a lamp and is dry. Sometimes fresh lol. Never can be sure what you will get.
Love they're fresh never Frozen burgers actually real meat so figure. Love the Baconator fries. And definitely love the coupons I get on there app. Love the new look as well.
Real bad attitudes not real attentive but the food was okay
Always messes up orders
Love their salads wish they could get orders correct.
the salad I ordered the chicken Caesar salad it doesn't have the same taste to it anymore I don't know what it is and it's the same package is the same container I mean it's from Wendy's that's what I order when I go to Wendy's but for some reason it just tastes so different so I don't know what it is but maybe it's just this Wendy's that maybe the food taste different but it's like a different yeah different flavor I'm still same concept with the Caesar but not the same flavor that I remember as I've been ordering this for like the last year
Yah.. whoever gave this place a 5 star must not have had a burger. The burgers here are NOT GOOD AT ALL!! The potato was way over cooked and slimy too. I may come back if I want some chili maybe.. I'm a little nervous to try it but I'll update if I ever do!
Super slow and surly crew but the food is usually hot and tasty.
This is the only fast food restaurant that still have potatoes on the menu, thank goodness for that.
Great service, even during rush hour for lunch.
Always hot and fresh food served with experience staff.
They gave me a liquefied chocolate frosty through the drive-thru
Waited so long in the drive thru got pissed of and left with no food
Nice service and has great food. Just a warning keep you milkshake away from napkin dispensers. It tens to fall over.
We went through the drivethru at this location and it unfortunately took almost 15 minutes to get our small order completed. I believe the staff may have been new, but when you're in a hurry and need to get moving this kind f things really jams you up. The food was actually very fresh and tasted great, but I can't recommend going here for a quick bite to eat, based on my experience.
The staff is friendly. The food is a bit overpriced, but delicious!! The vege burger on lettuce instead of a bun is to die for as well as the onion rings.
I like coming to this location because it's quick it's easy. I love getting their spicy chicken sandwich and regular chicken sandwiches it always seems to fill me up and I appreciate Wendy's for being at this location.
Ick! Double stack was the worst fast food hamburger I have EVER been served. Completely overcooked. Hard to chew. Cashier was friendly.
Does the job
Great
Great service and great food I've never been disappointed
Good customer service and a nice selection of drinks to chose from.
There slow and nasty people..
It has a drive through option as well as many choices for diet drinks.
Service was great but burger was sub par. Too much lettuce, condiments and the bun and patty tasted so sweet.
I did not think such a place was in existence yet. Actual genuine top quality beef. Free-range, humanely-treated, raised on vegetarian diets. Never exposed to steroids, antibiotics, growth hormones, chemicals, or additives. Tastes …
If you want fresh food this isn't the place for you.
The wait time at this particular location is horrendous, wether it's dining in or the drive thru. Staff seems courteous, order is always right.
The staff was very friendly.
Fast frendly
Ordered a bacon burger and the bacon was well. BURN T... unhappy
Food is good just tend to be slow
Food is good, place is clean.
Great service nice employees
Solid value priced quick burgers, they also have great chilli.
It was good food and wonderful service.
Food is good and they are fairly quick to get your food.
Love the taste and the service! Hate the pickles.
If you want slow service and dried chicken this is the place for you I wish there was and arby's around Windsor
Always great prices
There was a little 3 man group of Ozark musicians that play every Tuesday from 5:30 till 7pm.. just to get a little practice time in front of a loyal audience, who tend to follow their performances. I enjoyed their music and they welcomed me in, when they asked me to play with them. I only played one song, tho. Their audience was a bit older than I was, and just didn't know many tines from the 60's, and 70's, which is what I like to play. The songs they played that were from the era before my time were well received, though... Funny, no one knew "UP ON CRIPPLE CREEK." A song that came from the Ozarks.
Spicy cheese fries have my heart, no matter how they serve them..
Usually come to or order from this Wendy's because it's the closest one to work, but they've recently started to mess up my food more often than not. Two times this week, first most of my fries were totally raw (white, floppy, oily potato sticks..) and when I drove all back to get cooked fries I didn't even receive an apology. I give them another chance two days later, only to find my burger wasn't made plain as I had requested and when I went to complain one of the workers (I think the name was Astril? Not entirely sure) was incredibly rude about it. If they at least apologized for their mistakes it would be nice, but I won't be returning to this Wendy's ever.
I was there for 30 minutes and never got my food. The screen said it was ready, and I waited at the counter for 5 minutes before anyone asked what I needed. By then, 4 other orders were waiting with me because the screen said they were done. When they brought food to the counter, they remade someone's food that was already eating. I asked for a refund, and they did so. No apology, no coupons, no nothing. I see how badly they want my service.
Awesome burger. Awesome fries. Can't wait to go back and try the onion rings! #cheatday
Always Wendy
At the time we arrived, everything was clean and organized. The folk's operating this store were curtious, and nice to us. We are from Texas, and note people here do not like americans from other states to even visit.
Super slow to take order. Many people just left. May be it was one time deal. I don't know. Food was ok
Great, even busy lunch time, in,food,out, gteat staff, hot manager ! Lol
The food was good like always. The drive thru just takes forever. Fast food isn't fast food I guess.
Having eaten at other locations in this chain, we knew what we were in for. The food was fresh and delicious. We were very happy with our meal! The food was good. I couldn’t believe the portion size on the onion rings. The regular size can be shared. The grilled cheese was very filling. It came with fries and a juice. This location does offer alcohol, which other locations we have been to do not, but we did not have the mettle to have alcohol with the meal.
I enjoy everyth9ng about Wendy's but the machines were a little bit difficult for me but you did a great job otherwise.
Good quick desserts... a little pricey though
Great fast food and the go.
Make sure you check your order before leaving, they don't always get them right.
Really clean amazing burgers and chicken sandwiches. I love the fact that I they don't salt the fries but give you the option to do so if desired.
I'm a fan of the baconator!
Best fast food to get in Colorado hands down.If there was anything to improve on would be prices.
Gets two stars because I still like Wendy's, but this is a TERRIBLE location. The service through the drive thru is thirty minutes long and they lost my order taking one car every ten minutes. I told them what I had again and they still messed it up!
Fast service and great food
Amazing burgers with a modern downtown vibe. Fries were fresh but not the best tasting. Overall good place to chill.
One of the best burgers, for fast food!
Good place pretty quick food is as ordered.
It is a pretty standard Wendy's with friendly staff and good food!
Horrible service, long wait, and cold food. The employees could care less, I will NEVER eat here again.
Love the chilli!
Never any issues here quick drive through good food
While I was visiting Denver I came across this place and I'm glad I checked it out! Their menu looks delicious; I want to try it all! I went with the Fi'd chicken sandwich and chili-cheese fries. They were both pretty delicious, I must say. The chili tastes amazing, it had a kick! I thought they held back on the chili because there wasn't any on the bottom fries. Too bad, so sad. The IPA I had was also delicious. The service was excellent. The person at the counter was very helpful in describing the food. Great job!
Long wait for drive thru, then order messed up.
This is actually where I came when I quit eating Wendy’s for good.
Delicious Food!
Service today was very fast
Quick convenient lunch close to Bradley Airport. The chicken salad options are a decent alternative to burgers or chicken sandwich.
I came here at 10:00 PM and went through the drive thru. The wait was about 30 -40 minutes and there weren't even many people in front of me. There were 2. Won't be coming back for a while
It was delicious food and they were quick at lunch hour.
Good food great staff
Bloody bacon cheese burger.. I hate bloody meat..NEVER AGAIN WILL I EAT WENDYS!!!!
The people there had a happyness to them
There was a hair in my frosty
This place has had a complete makeover and I LOVE it!!! The staff is SO friendly!!! Food is so fresh & hot!!! I am so happy & pleased!!! This is a complete transformation!!! Great job! Keep it up
Good service
Wendy's in Mtn. Home is the best!
The service and food here is always great! I recently went with my brother who uses a wheelchair and the employees there were very accommodating. An employee brought his food to him at his table. I have to say that I haven't seen service like that in a fast food restaurant in a long time.
This location has been a Wendy's for years, but recently was closed and renovated. The new building is nice, location is still conveniently near the freeway and city college, and the service is a good as any fast food place.
Frosty time of year!
I love the frosties
Great service every time I go
The potatoes fries were very salty, I request another one but still salty
Good burger. The fries were ok. Very busy and noisy at lunch. Parking is a challenge.
Quick and French fries good
Too expensive!
Great burgers and fries. Love the CEO burger! They use 100% peanut oil in their fryer.
Waited in drive thru line for 15 minutes with just 2 cars ahead of me left with no food place is a joke
Well I was going inside I had an experience there was water on the ground and I slipped and and twist my right ankle I stood there and asked for someone to get over here and get it cleaned up before someone else falls and hurts their South I talk to the manager and she got someone there right away
Best fries ever
The food was fresh and delicious. The staff was friendly and service was fast!
This place had the best daytime service and staff but they made a mistake and got rid of my Gorgeous, favorite drive-through server with the Pretty Pink hair! Noooo!
The food was great
Seems to be a change in owner or management. Food was cold, order wasn't correct and chili not the usual we love. Employees new and very confused.
It's a Wendy's, always consistent
tasty food and those frosties are so good
Great service. Always fresh and clean. Best place for a quick bite in town.
Came in just before they closed the guy behind the counter was friendly and telling jokes
Fun watching couple cute guys kissing and laughing
Fast fresh friendly
Great service and food. The girl at the drive throw was very nice and fast. I'll be back I give them a 5
Not bad. Fries were a little over fried so I didn't eat them all, but burger was great and staff was friendly!
Always seems to be out of baked potatoes and workers seemed scattered and confused
The place has gone downhill considerably. The entire restaurant reeks of mildew in the carpets and the tables and chairs were sticky. Tough to eat my food..
Check your order as they always mess up something. Frys are always cold.
Catherine was great - friendly, knowledgeable and efficient! She was even patient and polite to her extremely rude cashier coworker.
Just recently remodeled this store. And they have added more help. The value for your money is hard to beat.
Great staff and food! We ordered regular AND the new Beyond Burger - my carnivore cousins could not tell Beyond is VEGAN!! I'm a meat eater from Alaska, and believe me when I tell you, try this amazing burger. It's a great option to mix into your regular food routine, and better for your health and the planet.
Have great fries. Service is a little slow but other than that the food was good.
Wendys is my go to fast food
Speed of service during the day is terrible and very unorganized
Just kids being kids...
Good, fresh and fast!
It was alright, nothing fancy. Went through the drive thru.
Food is what you expect. However, the service is incredibly slow. Be prepared to wait at least 10 minutes for your order even if you're the only one in line.
Service was exceptional, food was ok.
I just love burgerfi and I'm so glad they have the beyond burger and the lettuce buns. Their fries are also fantastic. They were more fantastic the old way, but still fantastic now. It's quick and fast casual.
Super friendly staff. Great for a quick bite and clean!
Constantly messes up orders. Wrong food, wrong drink, wrong amount... you name it they'll mess it up here
Great fries and onion rings. But lots of better burgers out there
Love Wendy's burgers and Frosty
All Wendy's have the same problem they are too expensive but the quality of their food is excellent, although it is fast-food!
Good food's
Love their food! Always clean and food is always fresh. Fast service.
The food was yummy, but the dining room was a little dirty. They were working on cleaning, so I'm sure it's much better now, but if you can wait until after a lunch or dinner rush, I would.
This Wendy's was remodeled and it has less room than before. No parking, and it's always busy because of valley medical center and San Jose city college. I went to get a git card and I had to wait 10 mind to park nearly 20 minutes to get to the 1 cashier for a line of 24 people not including the drive through, yes I had plenty of time to count. They are woefully undetstaffed. Efficient, but just not a large enough location to handle the volume. Another 25 mind to get out of my parking space b/c the drive thru line had me trapped. So much for fast food.
Good burger fast service good band playing live
Great food. Good atmosphere. Customer serivce was good too. The parking is ok. Street parking is available at meters. I will revisit again.
I love the service and the food is always hot and delicious
Good food lol
I had the brisket burger, probably the best burger I've ever put I my mouth! The price is rather high but worth the fantastic flavor!
Has always had good food !
I love their chicken nuggets
the customer service was bad the order was wrong could not understand the person taking my order if I could give a no star i would. also waited 10mins at the speaker to order and can't even get it right
Wendy We like going their.Great Hamburgers and food
The baconator fries are not great. Frosties amazing as always
Best of fast food establishments
I stopped by my local area Wendy's today. I got a double stack and a sugar cookie. When I got the order, the burger was right and wasn't over cooked! Not only that, the guy said the one cookie was kind of broke so he have me an extra cookie. Everything was great! Thanks again guys for the wonderful job!
Left and the was not complete. Had to go back. The one dollar fries deal was horrible, fries were all old and burnt.
Good service, friendly staff. We ordered 10 frosties at 10:30am and they took it in stride.
I ordered on the app and order food 11 mins ahead of time. 8 mins before my lunch break which I thought be enough time I was not ordering for an army just me. I get there they are not busy and I get to the drive thru menu and I tell them mobile order, they proceed to time me to wait. For like 3 mins I am at the menu then they tell me to drive up where is is like another 7 plus mins when they cook the food. I thought the purpose of the app is order ahead and just swoop thru the window to pick it up. Time i got back to my job which is down the street I had less than 9 mins to eat and did not finish because I had to get back to the time clock to punch back in. It wasn't packed but insure had a line behind me with people leaving so they could fulfill my order I placed 21 mins before hand at the time.
Fast & efficient...good polite employees
Food was good and good customer service is very satisfied.
Nice place
Nice fast food place
One of the best a Wendy's I've tried. Fresh made and good service. Great drink selection.
They are always very friendly here, go there especially for the sugar cookies lol they are delicious!
It's fast food, well it's food your order at a drive thru. To say it's fast would be a stretch.
Hot and fresh. Order always correct.
Delicious burgers with great service. The friendly cashier made sure our veggie burger was vegan and my beef burger was just to order. The only issue I had was with the second cashier. I told her that some of the French fries were green and that it wasn't very healthy to eat. Instead of saying thank you, she questioned me and said she had never heard of that... You are welcome, I taught you something. Stop serving green potatoes.
Great service and the food was fantastic
Always enjoy the menu, but the service needs to be a little more attentive
The cashier's handling money then turn around without washing their hands before handling the food. I have to ask them to wash their hands. And give them a little lessons about bacteria
So, went in with high hopes but ultimately disappointed, service wasn't great as they just couldn't get my partners burger right with multiple attempts. Topped off with me getting violently ill about 2 hours later. I'm not sure if we'll give them another chance.
Best fast food spicy chicken sandwich!
Eveytime i come threw the drive threw i get an extremely rude employee at the window an my order is completely wrong everytime. You would think id check my bag before leaving but with the glaring woman in the window makes it very uncomfortable. An after you have to go back in with the wrong order you get a manager that isnt even apologetic about her incompitent staff or the fact that you just spent 20$ on the wrong order. Very unsatisfied
Wowser priced for not so wowser eats. Paid a good up charge to have chili cheese fries that came with enough chili and cheese for about 1/4 of my fries. I'm eating there clearly looking perturbed at my fry situation the employee who took my order is watching me eat and have no concern over my agitation nor even a question as to why I was not finishing a large amount of my food just watches with a blank stare. Customer service #1 not even close. Save your money and go to any number of nearby establishments that care about their food quality and service.
Can't beat Wendy's Chili
Love the salads! Grade of meat tastes great!
Hot fries, the best in town
Small selection of delicious, fresh-tasting burgers. Very nice staff. Reasonably comfortable fast-food setting.
Very tasty fare. Esp chili w/cheese sprinkled on top. Burgers have a good chew/texture..
I absolutely love the frostys..both chocolate and vanilla... Great service,and the food actually looked like food,..not like it was run over by an 18 wheeler..
Had the veggie burger and a family sized fries too share. The fries were way too much!
Clean. Reliable. Order was accurate.
A favorite!!
Good food new remodel
Chocolate FrostEEEEE 4 LYFE
This Wendy doesn't deserve any stars. Ain't nothing fast about this slow food joint. Service sucks. When you pull up to the drive thru they just leave you sitting there for a good 3-4 mins. Until you say hello. Then you get a one moment. Hell its been several moments. I won't be back to this Wendy's.
Service was awesome!
I had the chilli, it had the right amount of spice heat to it. Not every location does, they did it right.
It was great I would go again
I like their low-cost combo meals they always seem to have a good special that I get
This is the slowest fast food I have ever tried. I waited in the drive thru today for about 30 minutes. Unfortunately not out of the norm for this location. The food is standard Wendy's. If you don't mind your fast food slow it's fine.
I didn't even go here! Why is Google asking me to rate it? I guess I will give three stars since I didn't have to eat their food.
The Burgerfi Bacon Cheeseburger was very good. My son had the Breakfast All Day Burger and was in heaven. Maple syrup. The chocolate shake was tasty, buy way too thick to suck through a straw. Kinda like a frosty. Beers were good, but server knew not much about any of them, thus a one star knock. But all in all enjoyed my second visit.
F Great experience
Fast service
My double baconator came out fast, hot and juicy made exactly how i ordered it. The bacon ranch fries looked just like the picture. Not to mention the cute incredibly friendly young man at the counter made my whole day better just by smiling. I come here are least twice a week. If you want a fast, friendly, fun lunch break i would go to Wendy's. Plus with the 4 for $4 you won't break your wallet.
Good salads. And Vanilla frosty.
Good restaurant
Great menú first time eating there and I looooved the fries n burger i ate!!! Im sooo going back for more.
Very slow service. Took my order 30 min for a 6 piece and baked potato. Need more staffing or something geeessh
Slow window service. But servers were kind.
My sister and I stopped at Wendy's for a quick lunch and ordered kids meals and was delighted that we got to have fresh strawberries and blueberries instead of fries!!!
A quick bite, nothing more, nothing less.
Drive through works efficiently
Quick service, friendly staff depending on who you get taking your order today had the drive thru guy tell me to repeat my order before I had said anything ........nnot like I said some nicer than others
After the remodel they started strong but service has been declining. Routinely get the wrong order or missing items from drive thru or at the counter.
Fast service and great food
Chili dog was good, burgers looked good too. Good and friendly service.
Wendy's crew were very kind and quick with our food order. The lobby was clean and enjoyable.
AwesAwe food and service. Keep upup thetgood work !!
Hot food good portion can't go wrong with 4/$4
Enjoyed my meal here
Place was smelly and not very clean,but the lady at the counter was awesome!
Love this place and FYI if you are looking for something light try the veggie burger green style it is sooo good.
I like the food and they a senior discount which is great
Wasn’t really impressed I’ve seen great reviews about the company but it’s over rated to me honestly. And too expensive for them to get my order wrong. The parmesan cheese fries were over cooked and had not much flavor they look better than they taste so it was a NO for me! I’ve never wanted t my $20 bucks back so bad I’m not lien. Im a foodie and this ain’t it save your money and stick to a burger place you know they too expensive to be nasty
Me encanto la papa con chili, I loved the chili cheese potato, yummy.
How hard is it to make a sandwich? Seriously!
I got their new barbeque burger, it was...lackluster. Wendy's burgers just don't do it for me when I'm really craving THE BEEF. I think it's cause they don't pump it full of sodium or something but even the Baconator just falls flat a little bit every time I get it. There's not much taste and I have to douse it in ketchup to even be able to make it...like, less dry. A little dog food-ish. Frosty's are always good of course. Baconator fries are good when you can get them. But overall I'm just usually unimpressed with the splurge on a treat whenever I go.
When I go through drive through they always always screw up the Oder. The food is always so and so.
Clean and neat restaurant nice people
Prepare to wait.
Good salads, burgers,
Only one cashier and a line out the door
It was closed when it was supposed to be open for 2 more hours. And the employees were just hanging out inside.
Seriously bad customer service. Little girl on the register today 8/4/2019 around 6:00 PM had the worst attitude arguing with me about an item that wasn’t on my tray. Then rolling her eyes and giving it to me like I’m trying to get something for free. At least 2 missing items In my order and one wrong one. Sad to see how this Wendy’s has come down so bad. It used to be good. But I guess great customer service is only when it opens.
Wendy's in New London is a good spot for a quick meal. It was remodeled a few years ago and is in good shape. The dining area is like a pub. The drive thru is fairly quick.
I love how you can mix drinks with different flavors the service is pretty decent and the lobby was clean
This establishment of Wendy’s is lousy.. don’t seem to understand how to remember small things such as to make a burger plain or to put honey mustard in your bag.. kids working the counter think they’re funny but really add on to the impatience of waiting on slow minded individuals to throw together a wrecked burger
My girlfriend and I stopped in to get something to eat after being on the road all day long and Let’s just say it was the worst customer service ever. The gentleman helping us walked away from the counter multiple times while taking our order and he didn’t let us know he was stepping away he just disappeared then came back. Then when we had asked to speak with a manager about the terrible customer service we had received he told us that he was in fact the manager. He didn’t do anything to correct his mistake except a quick sorry he seemed to care more about other things going on then providing us good customer servicer
I don't 'dislike' this Wendy's, just don't be in a hurry when you come here. I'm a regular here, but more likely because it's the only one near me. The employees are nice enough but everything, including the taking of orders, comes slowly around here. Especially in the drive-thru. No complaints regarding the Food. Everything I've ordered tastes like its supposed to, and is good! I have been coming here quite often for about 5-6 years now.
Why you would expect. Inside was nice, clean, and bright. Staff friendly.
It's unfortunate this day in age that it seems as though customer service is looked upon as obsolete. But the thing about these big chain fast food eateries is that each one is different and it boils down to one thing. THE PEOPLE! The people at this Wendy's were amazing! Thank you!
I don't go here regular enough to know the managers names but this Wendy's can be GREAT when the right manager is on duty. There is a manager that will let you sit at the menu for quite a while before you're asked for your order. Also, this manager completley ignores simple request like "no tomato." This is why i gave this location 3 stars. Just a suggestion to the franchisee, periodically stop in to be sure the managers are keeping the quality top notch!
I had the All Day Breakfast Burger, it was a good burger, the egg was cooked perfectly. The garlic Parmesan fries were really good. The huge onion rings were very crispy. It was a solid burger, but nothing special. I would come back for the fries definitely.
First time eating Wendy's in a while. It was good just a bit more salty than I'm accustomed to eating. I'd definitely visit again and maybe ask for fries without salt.
I’ve never had a bad experience with any of the employees and here and I’m in here at least twice a week. And the girl who works the register, Kaitlyn (hope I spelled it right) is never anything short of bubbly to everyone I’ve ever seen her interact with. She remembers my name and order too. She just goes above and beyond. Give these people a bonus or something! They are killing it.
It was cool!
Convenient for a quick meal before or after a flight.
Love their salads. Had to try the berry burst. Delicious.
Better than McDonald to me
I love Wendy's but I'm rating this particular location low because we sat in the drive through for 28 minutes. The 2 stars were given only because the food was good. After that long wait, the employee at the window didn't even offer a reason or apology.
Add repeat my order several times for the attendant to get it correct. And they restaurant including the restroom and the dining area seem to be fairly unkept
hamburger was not flavorful.
Good food
Usually busy, but the food is consistently well-made.
A typical Wendy's experience: clean, inviting, nice selection--better than its "golden arches" competitor, imo.
At lunchtime had to wait several minutes for the drink machine to be ready to dispense .
This facility in Bushnell is very clean bathrooms are great food is great and customer service is so happy to serve. Great Wendys
Favorite Wendy's rn.
Food was good however orderi g was a pain. The lady was rushing me in my order and messing up and assuming what i was goi g to want. Irratating. And it was almost like she was drunk. You couldnt understand her to save your life and she was even slurring a little.
Dave's double with bacon!
Expect to wait forever (30 mins or more) in line if you're at the drive through at this place. It's supposed to be FAST Food!
Love Wendy's...just wish they had the power Mediterranean salad again . The teas are out of this world . Suggest the apple - Kiwi and green tropical.
Always get a good 4 for 4 or some type of deal here
I loved it and the food too. Not trying to be mean to the McDonald's lovers but this is kinda better.
Wait too long for my order
They were a bit understaffed when I went in on a Monday but the food was fresh and the soda was stocked. The restaurant seemed nice and clean as well
Food was ok
Typical fast food experience. Good drive-through service. Nice folks.
Didn't really eat anything there so can't really say any thing about the food
Quick Service. Great fries!
The food was warm and everything on my order was correct but they definitely take a long time. Slow staff? Short on employees?
They have always messed up my order. Today I had to drive back because they didn't give me my large fry OR my receipt. The manager didn't care though the staff was apologetic.
Great late night snacks
Friendly, fast service. Goid food. Clean restrooms. Restaurant was clean.
Great pricing, low quality and service
Very frustrating when you look up the closing time and on the website and the email employees decide to close 2 hours earlier. If your changing your hours, update your website.
Strawberry lemonade is the best right here
That place needs more staffing
I received the WORST SERVICE EVER HERE.!! Went thru drive thru waited 20 mins heard the attendant say it would be a long wait due to large order in drive thru so we went inside which I was already reluctant to do but because I have a 2 yr old to feed we stood at the counter while the cashier Byron talked about being a sex phone operator with a customer. Mind you nobody took our order as we stood at the counter for 15 mins while multiple employees stared at us. I was talking to my son the entire time telling him we were waiting to order because he was getting ansy as more employees starred. Once we decided to leave my son started crying because he couldn't receive any food, upon leaving then restraunt the drive thru attendant yells out the window and asks if anyone helped us I then responded "No, nobody helped us" got in my vehicle and left because I was so upset I was in tears especially seeing my son so upset and crying about not eating his favorite food, French fries.
Clean and good food
Food is always good. Could use more condiments in to go bag.
I ordered the biggie bag!The only thing i noticed was the buns were dry somewhat!
Fast and friendly.
This place is always good for a hot and fresh juicy burger and a cold frosty! Food quality here is the best I have ever found in a Wendy's. The facility is clean. The customer service is great.
Best customer service ever! Great quality food. Easily the fastest and most efficient Wendy's in the Midwest.
The elderly cashier lady was really nice. This place really needs help. From running out of things, to the nasty dining room.
Great place ,employees good peoples
Best fast food in town
Good food, great value for your money, prompt service.
It's good.
Always have a good meal here and their beer selection is nice. The floor had some ketchup on it this time and we had to wipe our table down. Also, I will pay a dollar extra to be greeted at the register by some that has worked there for over a year.
Fast Food Dave Thomas USA
Yummy food and friendly staff
Even when asking for mayo, and no mayo stated on the record, still got mayo, almost double the amount. Is what it is do we really expect 5 stars from a fast food place?
I just ordered food here. The wait is always long in the drive thru, but I don't mind bc my fries are always hot and employees are really friendly. I'm willing to wait a few extra minutes for good service.
Had a CEO burger and large fries with parmesan and garlic aioli. Fries were some of the best but the garlic aioli was not worth it. The burger was good but so are others. The sides were the star of the show.
It's a Wendy's. It's fast food. That being said, it was good fast food and the staff was efficient and courteous.
Typical fast food joint. . .clean and fast. Good location.
I don't know what the problem is here but in my 3 visits to the drive thru at this location is as if their computer system crashed or their cook walked out in the middle of his shot or some other malfunction brought this restraunt to it's knees. Get in this drive thru and spend 30 minutes waiting in line every time.
Staff was awesome and really fun. Food was great and filled me to the brim. Super impressed with how good their burger was while still cutting down the grease.
Kiosk was hard to navigate. Touch screen didnt respond well. It took me 15min to get my order. I had to summon someone to complete the order. When I got order it was incomplete. Again, I had to try to get someone to look at me and respond to correct the order. Not a good experience at all.
Fast service. Loved it! New remodel too!
Review for Midnite wkend crew only. No customer but myself yet got old fries. Old as I. Those you find in bag after eating sandwich. Took them back to drove thru and these little -%$#!s made me wait and gave me fries they simply dropped back in hit grease. Back in G9a. we called people like tbos not to be trusted nor further than you can see.who says these were not fries from the trash. Use of adults or refugees who have pride I. Their. Work should be explore In Food chains shifts that today's youth don't want. Seniors and non la. Raza don't give your money to this ave after midnight.
Food is pretty good. Wish there was one closer to South San Jose area. They have this new ordering system where you can order and pay on a computer type system, but when I've tried to order this way the machine never works and I'll have to redo the whole order at the counter. Annoying!
My order took a little bit longer but I did order 10 things and they almost forgot a burger.
I love this place only when I'm first in line in the drive threw. This place is usually fast the orders are always right
No chocolate frosty's
Great food
Slowest Wendy's I've ever been in there always understaffed
They have salad and I find them the least objectionable of the fast food lot.
Great burger and wonderful customer service. I would go again.
Very good food and drinks
Not good customer service. Cashier did not know what was going on. Asked for cookies she said they were baking but found out they werent baking any more. Mgr on duty was rude. No eye contact smile or anything. Very disappointed
Was so full
Nice quiet place in the morning and well appreciated after a hospital visit which is directly across the street.
Best Wendy's in Colorado, hands down.
Asiago grilled chicken Sandwich
Our first BurgerFi experience was two years ago on Padre Island, TX...so we loved knowing about Denver’s! But how about bringing one to the southern burbs...somewhere not too far off I-25? We need down here what you do so exceptionally well!!!
Love the menu and the food is great
Drive thru service wasn't great, not friendly or helpful. Food was ready quickly.
Tasty burgers, probably the best of the fast food group
Love the 4 for $4!
Best Tuesday in town and the best music.
Wait time in the drive through has improved greatly. They now seem to be in the groove. You don't need me to tell you how good the burgers are. Came hungy. Left full. Would come again.
You know when you are starving late at night, well this is the place to go to satisfy that late tummy growl. Employees were very nice and friendly.I had to go back with cold fries in exchange for some hot ones but not a big deal.
Great food
I definitely enjoyed my food but all I got was a 4 for 4 and they made me wait like 5 to 10mins
Good burgers, good shakes, good decor, clean, a little loud to hold a conversation, burgers are often room temp when we get them. Fries are good as well. Really like the shakes except they put sprinkles on them when I ask for none, I have to keep catching them each time. Not a deal breaker but room temp burgers and sprinkles are not what I prefer. I still go back but just not that often.
Never had a bad meal here. Always hot and fresh. The crew are kind and attentive and really seem to like their job.
Convenient location, located just off the interstate. The line was ridiculously long both inside and in the Drive-Thru. Your best bet is to order from the kiosk inside the restaurant.
Always good burgers
I love the value meal 4 for $4
Horrible horrible horrible horrible. The drinks were HOT, the burger was COLD, and the food is Disgusting.
Once they got our order correct
Food is fine otherwise it's the poorest running Wendy's I've ever been to.
Food was good but not clearly marked
Great burgers and the chili is just the best!
The best burgers and the Frosty....out of this world good
Usually takes a bit to get the food and hate that I always have to ask for more sauces because they only put one sauce for 3 meals.
Great place and welcoming staff! Burgers, chicken, and craft beer.
Good food!
THIS PLACE IS ALWAYS SLOW, AVOID GOING THERE
The cashier lady at the drive thru rude as heck. So I paid 2 dollars in change she has the nerve to scoff at me you can't handle change you need to find some other job cause a lot of cashiers have to deal with customers and scoffing cause they have you change is not good customer service I'd be glad to train her
Food takes forever to be made and they take forever to take your order. Been here 2x and nothing has changed. Come on guys. Get it together! I’ve worked in fast food before so I know what’s up.
This is the closest to my house but they always take forever and sometimes mess up my order, I wish they add more people to expedite the service.
We tried the one in Ft Lauderdale and loved the Burgers , unfortunately the one in Denver is to far away from our home in SE Arapahoe County
Usually Wendy's has the best burgers between its competitors. But this visit I had the worst double stack I've ever eaten. Hopefully it was just a one off.
Haven’t had a good burger like this one in a long while!!!! And the chili cheese fries are also a must. Definitely excited to come again. Also the food was ready super quick. We went to go get our drink and found a table. We sat down and 4 min later the food was ready. Great service!
chili has changed
Good food, good service, friendly aptnosphere
Pulled up after a long drive near closing time and the staff couldn’t have been nicer/more accommodating! Since it was late, they asked if I minded waiting a few minutes and when I said I didn’t, Roger went ahead and made all my food fresh. He even went so far as to make sure fresh French fries came out right at the same time as the rest of my food so everything would be hot and fresh! Above and beyond
Ordered 2 happy meals when i got home they forgot to put a juice in one and a milk in the other
Fast and fresh
Great burgers!
Delicious! The burgers are always fresh and the fries are seasoned perfectly!
Good food and fast service
Love Wendy's! Great chili great burgers!
Wish the fries were crispier but cheese burgers and baked potatoe,was great.Frostey was good.I like being able to get vanilla.4 for 4 is a,great deal and potatoe is a goid price!Friendly and fast service.
Order was made fast. Staff friendly. Great food.
Great location if you're in the area to grab a quick, fairly priced burger. Plus, the burgers are pretty good!!
Expensive but ok
Always good, as well as friendly cute accurate service
The service was amazingly fast and everything was right. Great clean place to eat.
All summer long wendys famous frosty are $50 cents ... yes only 50 pennies ...my total was $1.09 for two ... i was pleased!
Go here when I want to get a Burger that comes close to one's like I got at home back in the day, they are good too!
Kind of pricey for fast food but the chili and burgers are better quality than some other fast food restaurants.
The fancy soda machine is fun to play with. Usual good Wendy's food.
Pretty good service. Clean restaurant
Ordered the BurgerFi Bacon Burger and I've gotta say it was deliche!!! Got a free regular order of fries for downloading the app (bonus) and ordered more fries Urban Style (scrumptious). Overall we had a good time and a good meal. Treat yo self sometimes and go to BurgerFi!
Manager was very rude
Good food. Clean facility.
Wendy's is Wendy's, nothing can go wrong
Staying at hotel close by was wanting something to eat for a late dinner. Took 45 minuets in the drive through for cold food, and service where they were just standing by the window talking to one another instead of providing warm food. Worst service I have ever had.
Customer service at counter very unprofessional, the food didn't taste fresh what so ever, also dirty tables.
Typical Wendy's but the counter lady was very good
The food is just okay.
Good service lots of customers
Fast and they always get my order right when I go through the drive through .
A nice burger. A nice beer.
What can be said about another chain fast food joint? It is quick, cheap, and usually to-the-point service. This location in particular is good to keep the lobby/dinning room clean, and has a quick drive-thru; however, it does tend to get very busy at lunch and dinner time.
This location is great.. The manager lil. Has her team 2gthr.. Ive never had a problem with my order... Thank u team.. Keep up the great work..
Service was slow, dining room was filthy
The lady was having problems with the credit card matchine and I understand it's not her problem but I just wanted my food. I didmt have cash amd she had me waiting about 20 minutes while she was in the phone with someone and she finally decided to give me my food which was a four for four and it was freezing cold. I dont understand why she just couldn't give it to me 5 mn after she couldnt fix the matchine. I was very upset.
Great place to eat as always!
Salads really good. Good service at this Wendy's.
Came in and the place was absolutely freezing. The self serve kiosks never work, and the place was extremely filthy, food left on tables, overflowing garbage cans and sticky floors. An employee came out and just looked around then went back in never taking care of anything that needed taking care of in the dining area.
Good service great people
It was lunch time , so I stop by to have lunch, still going I have 2 more appoitment to go
Wendy's is not my favorite restaurant, but my chicken sandwich was really good and so was my frosty.
The burger and fires were cold.
Pretty good for fast food.
Hot fries
Very clean. Very spacious. They even have a faux fireplace with faux leather chairs. Different seating areas with charging stations and self-service kiosk ordering. Star deduction because kiosk or mobile app did not work when ordering. They insisted it worked or their network might be down. Um, fix it; but otherwise very nice, plastic utensils and full condiment station.
Good burgers my fries were cold
Not good got real sick like food poisoning rite after eating a cheeseburger
Food was about average but not truely fresh. Normal fast food.
Best burgers ever. Love this hip little joint. Fresh ingredients, great customer service, clean dining and very comfortable. Will definitely be back!
One person working the front in lunch rush.. come on now.
Good food
Awesome food
Got my order wrong
Went to the drive thru window at Wendy's during the lunch hour. Very busy, yet the worker was fast, courteous, and accommodating.
Great food
This place is horrible...terrible service
Chili beans nice