You will see the reviews of real people who are purchasing the products and services of Chili\'s Grill & Bar (Restaurant) in the area close to the state of Arkansas.
At the present this business receives a score of 4.2 stars over 5 and that rating is based on 714 reviews.
As you can see it reaches an feddbacks average is good, and it is founded on a very high number of opinions, so we can conclude that the valuation is quite credible. If there are many people who bothered to rate when they are pleased with the service, is that it works.
As you know, we don't usually stop to put feddbacks when these are positive and we usually do it only if we've had a problem or incidence...
This Restaurant corresponds to the category of Tex-Mex restaurant.
Sat there for 10 mins with them not even being busy and did not have a single server come to our table to take our drink order. Disappointing.
They need to get their act together. It's the typical American restaurant chain, it states of good then goes down hill. Everything was mediocre and place needed a good overall cleaning.
I felt like a hot potato as the waitresses discussed who would serve me, waited 15 minutes to get water and have my order taken, and waited an additional 45 minutes for my burger. It was meh.. small burger, small portion of fries. The $1 extra to add avocado yielded literally 2 grams of it on my burger. I shoulda went to Chic-fil-A.
The staff was great and the food was good but would have been a whole lot better if they had go my to-go order right. I know they saw my customized order because they took the pickle off the burger but didn’t put it on the side. Their were other items that should have been taken out or add or put in the side and none of that happened. I didn’t realize our order was so off until once I was home and we were setting in for our dinner and a movie date at home. I guess I should have checked my order before leaving.
Took teenage grandaughters there, they really enjoyed it. Food was good, service fair, they forgot our appetizers, but didn't charge us when we did get it. A bit overpriced for the hamburger meal.
My fav salsa and queso!
I have eaten at Chillies for years while traveling as they are fairly priced, have a variety that suits.my tastes and they are consistent from place to place. If you have missed out on Chillies try a salad or the right side I suspect you'll enjoy the atmosphere and the food.
I visited this place for lunch. I ordered a lunch portion of fajitas. The portion was adequate and was made quickly in enough time to eat and finish in less than an hour. The food was average. It taste like chain TexMex food. The the hot molten cake was yummy and the best part of the meal.
Food and service were great.. but there was an awkward pungent smell. Usually isn't but idk what happened last time I went
Listen - I don’t know who was on the grill today at 6pm but my God ALL when I say ALL I mean ALL my food was excellent! The sirloin was a perfect grill with an ample amount of garlic butter, the loaded mash was fresh and had a great flavor, the street corn cook just right great sauce blend on it, and to top it off my skillet cookie was soft and chewy!!!
Great food. Great service. Too loud for my taste, but otherwise good experience!
Love the deals they have, budget friendly! Delicious food as well.
Never had a bad time. Food is great. Menu changes and it's all quite tasty. Servers are great. Drinks are cold and delicious - we come here for the margaritas! Only NEGATIVE... Girls bathroom seems to run out of toilet paper. Everytime I've gone one stall seems to be out. Not worth a discount
Thank you Jessica at Chili's for putting in my bunless Mushroom Swiss Burger, it was delish! The fries weren't up to par, but overall, we had a great experience.
Service was great! Exactly what we expected. I don't know how they could have done any better.
Always good food, they know how to dress a burger. Um good & juicy!
Food was on point, hot fresh and ready!
Everything is always fresh and delicious! Great customer service!
Excellent service, food quality, and price for a Sunday afternoon. Would recommend, but no idea how they handle a crowd.
Attentive staff, great service and great food. Really enjoyed our meal here and will definitely return when back in Orlando. Highly recommended.
I placed my order online then went to pickup. It was a Thursday at 7pm & the people dining there had a 23 minute wait. I went to the pickup area at the back...& waited..& waited..& waited. Finally someone came to take my payment. The food was small portions for the hefty price but tasty. Still could only give 3 stars because of the rest.
I have been here before and this Chili's always comes through! Had this funny waitress, but she was very nice as well. Food was nice and hot. I highly recommend this place. (Get the spicy ranch chicken sandwhich)
Great Margaritas and dinner specials!
Bargain food. Servers were generally nice, but I brought up the fact that the fried chipotle chicken was undercooked to the server and was ignored. Despite this clearly being the cook's fault and not the waitress, later on I asked if I could tip in cash, and was ignored. Food was cheap, but it looks here you get what you pay for: utensils in a paper bag and bar-style plastic mugs. I ended up stiffing the tip but paid via the machine since the waitress never returned. Would pass in the future.
Take out has disappointed on several occasions. Waited 15 minutes for cashier to figure out how to check my order out. Had to get manager myself for problem. Took another 10 minutes to convey the problem, get checked out, and get my now cold food!
Great place to eat. Very popular place. Wait time are not so bad. Food did take over 40 minutes to get on a Friday with full restaurant. Over not bad at all.
Good food, fast and friendly service.
Our server Hunter was great! We got in late but they didn't hesitate to provide us great service!
It took 10 minutes with of having our menus closed before order was taken. The waiter came to the table and let us know there was confusion about who would see us. Apart from that the food was delicious and service was good.
Our house caught on fire yesterday. We are staying at the Quality Inn here in Idaho Falls. We are exausted to say the least from the last two days stress. We went next door to get dinner and catch our breath We had the best server ever. We shared our experience with her. She made us feel at home when we don't have one anymore. Thank you Chili's. You did the impossible and we won't forget about it. The Fravels
Worst experience to date food took 45 mins to come out and then food is cold and no one seems to care
Our waitress was really nice and pleasant she made our experience really great.
I have gone to this Chili's quite a bit this summer with a young man I work with, who has autism. Every time we've gone, the servers have always been so kind and patient with him. Their attitude has made this restaurant his favorite lunch spot.
Great food. I loved it.
We ordered delivery from Chilis so my review will be off solely the food. The fries I ordered the seasoning was REALLY good...The issue however was the fries were barely warm and tasted like they were old, so that was disappointing. The nachos were on point and so good as well as the ribs and the onion petal things. Overall, everything was delicious except for the old fries.
Very nice. Like this place. My friend and I had a lovely visit here. Very nice staff. We just had a snack which was very pleasing to each of us.
Fantastic food. Portions were huge. We ordered the $25 meal deal for 2. Which is share starter, 2 mains and a share dessert. It could have easily fed three and food was banging. BUT they forgot one of our families orders so instead she got a HUGE starter and main at the same time
Good staff, friendly and helpful. Food and drinks great. Need more clean up staff, no wifi for out of town guests. Still good experience.
It's Chili's. Price is ok, food is ok. Don't get the beef enchiladas. Service was good however.
the bbq ribs are great
Always come here with large group and staff are very welcoming!
A disaster from the beginning! After 20 minutes we had to hunt down a server. Ordered drinks which didn't come for half an hour after the chips and salsa were gone and never refilled. We asked for manager who brought one of the drinks after the meal came but never identified herself. Two of the four orders of fajitas came and she said it was a double order so that was it. Five minutes later two more orders show up. Never received the soup or salad that was supposed to come with it. Waited another 20 minutes for the check to come. No kiosk on the table,bus boy found it on a ledge but it didn't work so he had to go find battery for it. Only one meal was comped. Bad experience from beginning to end. Won't be going back anytime soon if ever!!!
The 3 for $10 is the best deal at a sit down restaurant around. The staff here is awesome,the portions are great and the atmosphere is very relaxing. It is a welcome change from the other chain around that is..well just bad (looking at you Applebees).
Friendly workers in the business! Please with my waitress!
Went on Friday night after DPCC, no wait, slight delay in our server getting to us, but not bad. He took our order from memory, and only missed one thing, so pretty good. Got Alex's Santa Fe Burger, and it was most excellent - delicious jalapeno flavor without being too hot, and it was cooked perfectly medium, as requested. Fries were crisp but still moist, and well-seasoned. Would definitely go back for that burger if I'm in the area.
Best tasting chili I've had in a long time. No beans just very tasty meat and spices. Not to spicy, just right. The double meat double cheeseburger was one of the best I've ever eaten. Wait staff was very prompt and on top of our order. Very pleasent dining experience. We'll be back soon.
We had not been to Chili's in over a year and was so excited to be eating there on our Saturday night outing. Upon entering, we really felt good about being there. The atmosphere was real nice as we were escorted to our table. Then comes the waitress who gave us our menu. She was negative from the start. When asked did they serve lemonade there, she sarcastically and negatively responded that "the drinks are on the menu." We felt disrespected and unwanted. We told her that we were leaving and that our money would gladly spend elsewhere.....and it did!
Food is good and the service is always great
The waiter we had was amazing. She was very accommodating to our son who’s very active and bring out his food immediately. Came around to check on us a good amount of times. Refills were always brought out without asking. By far awesome! Just regret not getting her name. She was wonderful
Took 30 minutes to even get drinks, steak was overcooked, but somehow still cold. Mashed potatoes were cold. The food was also very bland, there was no seasoning on anything.
I ate lunch here and it was delicious. My server was Carly, she was very helpful and knew her menu and had a great attitude. The food was fast and very tasty. I was completely satisfied plus Carly helped me prepare my leftovers to take home. Wish I had taken a picture, your mouth would be watering right now.
The service was very good. Our server Cameron was attentive and made sure to ask if everything was prepared correctly.
Place was really slow. Empty. Still. Waited too be seated. Then. Guy seats us at booth. Table was dirty. He wiped it off with his hands. My daughter asked if he could clean with dish cloth.
My other half and I chose to go here for our 4 year anniversary... We had a great time and some awesome food! Our server was awseome!!!
The is much better than in the Past!!! Great Customer Service provided also! They have really stepped up their A-Game!!!
We rarely come to Chili's since everything my husband tries is junk...he finally found something good last time, but to no surprise, it was no longer on the menu...was excited to try the chicken n waffles but he was very disappointed with the waffles...at least the chicken was good...I'm easy to please, always get the triple dipper...burger bites, fries pickles n egg rolls...cant lose! Kiddo1 enjoyed her pizza, Kiddo2 wasn't feeling the mini cheeseburger...was a bit dry
Great place, always busy and we had a great server! I miss my chicken crispers in the UK so have to get my fix! You can also pay on a computer at your table which is even better! I'll be back next week :)
Food was good but the service was awful. Waited 5-10 for a waiter after being seated. He kept forgetting us and what we asked for.
The food and drinks were delicious. The waitress and staff were very friendly and attentive to our needs.
Love the food
Disappointed. Ordered food that was decent but my 8 dollar drink didn't taste like it had any booze in it. 40+ ticket and left bummed. Staff was relatively friendly though.
Everyone is courteous amd the food os delicious.
The food was wonderful and the service was great. The best Chili's I have been to. My husband had the full rack of ribs and I had the combo plate, ribs and chicken fajitas. Very, very good.
Great appetizer with thin warm chips an no onion cheese dip!
Have been a few times in the past year with over priced and horrible food and service.
Food was good, waiter was very friendly. They needed more staff for the time we were there. It took a little bit of time to have anyone acknowledge we were there. They also need to add air fresheners for the restrooms. The ladies room looked clean, but had a distinct odor.
Was sat in the restaurant and no one came to our table for 15 minutes. We left for another restaurant. Unacceptable. I won't ever return. SMH.
No good vegetarian options. Queso has beef in it, many other dishes made with animal broth/grease. Told by my carnivorous friends that it was good though.
Normally we enjoy our meals when we eat there, but for some reason the food wasn't up to par. I thought it was just me since I wasn't really hungry, but my wife was starving and she made the initial comment about the food just being ok. Our server was great. She let us know she was "all over the place" but she was on top of her game. The place was clean and there were multiple TVs covering most angles and seats. We'll give that particular location another chance, but it won't be any time soon since there are many other options in the area.
Love Chili's. Great food and employees. Seem to be above average in technology with their pay at the table. Like how kitchen helpers deliver food while waiter/waitress continue to take care of customers. Food is great and love their affordable deals and prices.
Great food and environment. Great service! Beautiful yard work. Always looks nice outside.
The food was great, service was amazing, our food came out very fast!! The manager here is absolutely amazing, very nice man! A thousand times better then the service we received at the Broadway location. And a much better managed restaurant. Way to go eagle location!
Great food and great service
Absolutely delicious!! We got the 2 Entrees for $22 and both our meals were the perfect portions. Not too little and not too much!! His sirloin was cooked just the way he asked and my 1/2 order of ribs was on point and not too dry!! Excellent dinner!!
Favorite place to eat. 3 for $10 always comes out fast and is an amazing deal
Love potato soyp with ceasar salad!
Great lunch specials the service is quick in the bar area.
Always great food!
Kind of disappointed. Usually like it but the burger was just ok. Fries are great
Friendly waiter...good service. Enjoyable meal.
Chelsey is great waiter. She is friendly and attentive. The food was delicious and it was fast. It was also fresh and hot. Enjoy it to the max.
Asked about the "free chips and salsa" upon entering the restaurant, was told how to sign up for the reward system to get them. Did that confirmed and was still charged for them. My son ordered the kids mac n cheese and it came out so dry it must have been sitting on a hot line for an hour. It was gross. I ordered a side salad, and never got it. I even asked the food runner for it and our server. Our server was more concerned with a large party than our smaller party.
We had a great loaded baked potato soup and sandwich for lunch! My go-to at Chili's is their fajitas but I tried something different since it was lunch.
Typical chain Tex Mex food. New menu is an upgrade. Granddaughter loves it though, so that's where we went
Sever was very un attentive. Food came out 2 hours after order.
Delicious food and good customer service !
Great service for as busy as it was. N wait time on a table was only about 15 minutes.
Good food, good service great drinks. Live music on saturdays.
Food was good, and there was plenty for everyone's serving, but it was VERY slow coming out. Side dishes came out long before main courses, salad meals were soggy and and the last to come to the table. We've had slow service there before; I doubt we'll be back again. Two stars are for the food.
Kinda pricey. Use to have more steak options
They keep it really cold. It's summer and I have to dress warm to go to Chili's.
The fried pickles are still. Bot salty for all you health nuts out tyere, but the service is great an can't fault them for the mess up
Love it.. kids friendly
We go to this location about once a month. The food has been consistent, I usually get wings or the appetizer sampler. Service is usually good, checking in, drink refills. However, the most recent time we went was a couple days ago and we had to keep our jackets on it was so cold in the restaurant - probably why it was next to empty on a weekend. Our server this time was basically non existent, I had to go to the bar to ask for a box because he was MIA. We paid our check on the Ziosk and left without having any interaction with staff, there wasn't anyone at the hostess stand either. We could have dine and dashed and I doubt they would have cared.
Amber my waitress was an excellent server
Great food and service. Try the 3 for $10.
I have eaten there a few times while I was working nearby, it's hit or miss. 1st time, great food and service from miss Margaret. 2nd time crappy food. 3rd time crappy service.
Love chilies great food and service
Always fast always nice
Have always had a good experience here! Food always hot. The 2 for $25 is by far the best deal out there. The servers have always been great. We go there at least once or twice a month. The burgers, chicken fajitas, salads and steak with steamed brocolli are our go to entrée items. My only suggestion would be to update and freshen up the decor. Everything is dated and well worn. But overall always good service and food for the price.
OMG!! The best grilled chicken fajitas ever. Came to our table sizzling on a hot plate. Food was great, but the waitress was even better. Mary went above & beyond to ensure we were well taken care of. Did not miss a beat. She had another table, but attended to both tables like a pro. I wish I could have tipped more, because her service was definitely worth it.
I use to frequent this place every Thursday night. I quit going because the service became poor. This evening I went with a couple friends to try it again after a few years of not eating here. I have to say I wasn't disappointed, the service was even more tasteless than I remember. Not to mention the food portions are half of what they use to be. The biggest determining factor for me to base poor vs good service, did you keep my beverage filled? Which never happened. Our bill was dropped at the table, without us asking for it, and even then we weren't asked if we wanted refills or dessert. I will not be returning to Chili's, which use to be my favorite place to eat.
It's Chili's, what can you say? They've been around for years and it's just ok. Food was decent, or waitress was just ok, and nothing overly enjoyable to speak of.
First Time I Had Eaten At This One. The Food Was Great And So Was The Service..
Nice place. Good food and I love the margarita
The food and service tonight was great
Management was rude. Never been to a worse Chili’s. We’ll gladly be taking our business elsewhere.
Good food. Appetizers great.
Had 5 star service on our most recent visit so I upped the rating from my previous review from 1 star to 3. The server we recently had was great, very attentive, good personality and changed my mind about not wanting to come back. Management does seem to want to earn business and provide good service. Had a visit where on another occasion where the service was non existent. We had to leave after 15 minutes of not being greeted at our table in the bar. Called the manager and they apologized and seemed to want to make amends so we will give it another try. Food is good. Hopefully service will improve.
The food there is delicious
Good food. Good service
Wonderful service and food
My server Ramona was perfect! The food and establishment.
We had the best service today!! I think her name was Alyssa and a guy was helping her because we had a big party. I usually dont leave reviews but the food and service was PERFECT!
Food was great and fast service
We went with my family there tonight. We have been patronizing your place for a very long time. It’s my family’s place for celebration but you made us felt bad with the experience we had tonight. We are willing to wait. The host told us that there is no table available and to wait for 10-20 min. We are aware that that there is family that reserved a table because 2 of them are waiting with us at front. It is unfair to hear that when a family of 6 came then we will hear the host just ask how many they are (6 people) and how many kids then ushered them to a table. I am shocked. We felt so bad that we need to leave. Sorry but this is poor customer service
The only thing good was the happy hour pricing. The burgers and chicken was not edible. The waitress asked if there was anything that she could do. She worked hard for her tip. I think she felt bad for us. Not looking at returning for a better review for a while.
Good food good price clean restaurant okay service:-)
Awful experience last night. Called order in for pick up..stated 20-25 minutes it would ready. 30 minutes later I went to pick it up...took them 30 minutes to locate the order. Yes..30 minutes we waited..WTH?? No apologies..nothing! She bought the food to me...COLD AND STALE... where had it been--definitley NOT under heat lamp or fresh prepared ...awful!! Will not eat there again...$50 wasted!! Sad!! And no apologies either
Fast moving even when there was a crowd and you had to wait for seating.. There was about 10 people waiting.. Didn't take more then 5 mins to be sat.. Food was good
Very pleasant staff, food was good quality but could have been warmer even though the plate was hot. Margaritas were great as usual.
Consistent service and quality of food. Love their chips and salsa and appreciate the variety of salads & entrees offered.
Had the boss burger. OMG. Best burger I have had in a long time. Service was great and food was fast.
The staff was great and the food was good but would have been a whole lot better if they had go my to-go order right. I know they saw my customized order because they took the pickle off the burger but didn’t put it on the side. Their were other items that should have been taken out or add or put in the side and none of that happened. I didn’t realize our order was so off until once I was home and we were setting in for our dinner and a movie date at home. I guess I should have checked my order before leaving.
We went to chili’s on Monday night and it was terrible!!!!!!!!!!!everything was too salty Service was so slow won’t ever go back don’t recommend.
Very friendly bartenders. Fried cheese nuggets were phenomenally phenomenal
The food was good, the right food temperature and the service was fast.
Excellent location good food & an awesome staff.
The workers are very friendly and they are fast its just a really nice place
Been loving the Old Timer with Cheese since 1975 cooked rare, with spicy fries, chip , salsa, and lots of GUAC! The bartender, known as "Handsome Jake" had a great personality and was very efficient servicing a full bar.
Had pick up and go to find out they forgot my toast for my shrimp pasta also forgot bread stick for my soup which was also cold. Also all my food was cold and pasta wasn't all the way done also barely any Alfredo sauce on my pasta #pregnantpissed
Lovely food and service
Our waitress was new, but awesome...
Just need more cookies cause I've been here twice and they run out of big cookies
Pretty nice place. I was pretty stoned when I went and the waitress was patient. For two people and dessert with tip we spent about $18 a person. Food was great.
Had a great time with my son. Meal was good and the service was great
Went in for dinner with my family. Not only was food cold, but service was slacking for a the time we went. Had to order something that wasn't microwaved and actually had to be prepared by the chefs.
The food is always consistently great. We usually get food from the takeout area. A lady by the name of Laurie always gets our order right. Thank you Chili's.
My absolute fav place to eat love love their Tito's Punch drink pina colada frozen strawberry Margaritas! There chips Guacamole& salsa are to die for
Had a really great waiter... he was extremely entertaining.
Pleasant, many people, busy spot, and cheese cake was delicious.
Service is poor. Ordered a to go order for a large party two hours in advance. Showed up 30 minutes after i told them I would be there to make sure it was ready. Walk in and they had forgot the order and lost the paper. I understand things like this happen but No apology made or anything. Disappointing service. I won’t be ordering from this chili’s again.
Great food, service and prices!
To start off we stood at the front for over 5 min with out a single employee even acknowledged us. Then we sat for 10 min before a server even came to drink orders. She made lame excuses for taking so long instead of just apologizing. So now we are at 15 min with not even water. Then another 30 min for food and then 10 min to get check. Food was descent. But service and cleanliness was below average. Extremely slow and overall a poor experience.
Yummy good service
manager Juan unprofessional never will go there again don’t know how to treat customers and Laughing of the customers hope they fired that unprofessional manager
Food was great! Had to wait a bit at the to-go area to pick it up although I was there 5 minutes after my order email advised. They seem to get a lot of curbside & take out orders. Ordered 3 for $10 - 1975 Tacos, chips & salsa, & diet coke. Never ate that before but pretty tasty.
It's normally a lot better than the last time. My husband and I was seated by a huge Alabama fan that asked if I'd take my sweat shirt off to be waited on. Lol. Uh... no. Proud GA fan all the way, baby!! Our service sucked Even though we did leave a pretty good tip. I guess you could say we paid extra for the hair she left us in our chips and salsa. Not sure what happened to this location, but something has to make it not as good as it was and it used to be one of the best. Could be the smart ass attitudes of the waitresses that are now calling themselves working in there. Sad that some of them actually are working and do care about their customers!!!
Wish all Chili's were as good as this one
Great food and our server was very personable!!
i love it! very friendly stuff and very polite kevin is very professional and polite and alwy makes things right love going here and I absolutely love all the servers
We got the south west chicken Cesar salad and boneless buffalo salad. The salads were great. Only problem was that the boneless buffalo chicken was over cooked and the quantity was lacking. As far as the ceasar...it was great.
I've always loved Chili's. Their gluten-free menu is great. However, they have cut way too much staffing! Not enough waiters or waitress! I believe the people making the big cuts & the big bucks need to put more thinking into the people that are making them the money!
Great as usual. Our waiter was best ever! ( Sat in bar area. ) Sometimes good service trumps the food !
Went for lunch today with our family of 7. The food was tasty, prompt and hot. Prices were very fair. Our waiter was Terry who was both absolutely hysterical, and amazing at keeping everything straight! We will return and ask for him. Only downside was that the place was sort of dirty. Tables were dirty and sticky, floor was a mess, however, when I asked the young lady who sat us if someone could wipe everything off she apologized and did it immediately. All in all, a great experience on a day that was a special occasion.
Love the food and the servers
Great food and service. Thank you Amanda!
Always a reliable night out on a budget. Chain, so you know what to expect, friendly staff (genuie not fake seeming)
Good service. Generous portions.
Very slow service. Food was a very long time in being delivered. Order received was incorrect, manager did fix this fairly. No offers of coffee or dessert. Perimeter of the building was littered with trash that had to walk around.
Pretty decent food. Not a lot to pick from if you’re trying to eat low carb. Really Not much at all to pick from if you’re eating Whole 30. Had the ribeye and shrimp, I’d rate that 5.5/10. Good iced tea.
Service was good and short wait on food orders...
I would give this Chili’s a ZERO if possible!! I arrived at 1:30pm and as of 3:30pm the food STILL hasn’t arrived at the table!! During the two hour wait our waitress was seen approx two times!! When the food did arrive finally it was NOTHING like the menu suggested! The chicken tenders were so greasy that my kids couldn’t even eat them! My medium well steak was still Mooing!!!! To top everything off! - there was about all of four people in the whole restaurant so they were not busy at ALL!!! All in all this is THE WORST restaurant that i have been to in my entire life!! Waste of money and time!!!! Also! - be careful when walking thru the establishment because there were two high puddles of water on ththe concrete floor that sat there the entire almost three hours we were there!!!! AWFUL!!!!
Love the ribs n chicken. The street corn is crazy good all year round.
Server Zabrinna was great. Food was great. Management awesome.
Took over a hour to get my food and when it came out it was COLD...very disappointed!!
I ordered the fajita trio and it was the worst thing I ever had, my dinner was burnt and when I told the server the manager came out and replaced the meal. The smell and taste of the burnt food ruined my desire to eat the replaced meal. My husband packed the meal to bring home, the shrimp and some of the vegetables were also burnt once again and ruined the rest of the food in the to go box I wasn't able to salvage the meal I had to throw it away. It was a big waste of food and money. What a disappointment.
Good food, good servers and good management. We walked in on a Saturday and sat at the bar no problem. The bartender took care of us right away and got our food to us in about 20 minutes. They gladly put on the Cubs game for us which was awesome. Our bartender did tell us our check was on the ziosk which didn't work at all and caused a lot of frustration. Honestly our only quarrel with the establishment.
Food is great, service is awesome. Catch the games if its game time.
Ordered to go online, only waited 5 minutes after getting there. All food orders were correct.
Nice location not too far away from the gas station or hotel
Service was really good even though it was late, food came out hot and delicious, plenty of drink refills. Nice place for a quick bit or to hang out for a while.
Great meal and service!
server was great love the drinks and food
5:30 on a Saturday night, was seated immediately. Our initial server didn't show for ten minutes so we got up our selves and moved to a different table. The manager came over and we explained the above, we received free chips & salsa and dessert! My gf ordered the mango chicken thing under the low calorie section, it was delicious! I ordered the California flat bread, it was pretty good. We chose to get the cookie in the skillet dessert, it was epic. I would highly recommend! If you don't like your server or don't get service, just move into a different 'section' to have different service. It was well worth it for us.
Good food. Close to the 16 street mall. great place to drop in and have a drink at the bar and watch the fight TV screens directly facing by.
Food was good, service was ok , however there was a bug in my water and to compensate the manager offered me a desert? Yeah thanks, for the bug juice, first and last trip .
Good value, friendly amosphere.
The staff here is very friendly. The service as far as the food goes was decent and the restaurant was clean which is a huge plus when dining somewhere.
Great food and excellent service.
Out of four orders, two of them were wrong, they got two burgers mixed up, and our complimentary tortilla chips we're crumbled little bits that look like they were from the bottom of the bag. The mango lemonade was delicious.
Hated the service.... servers were not quick appetizer was messed up. Left immediately. Didnt get to eat anything other than the appetizer.
Friendly staff, great food, prompt service :)
The food was cold when we got it
Oh... Well. We waited 45 minutes for a black bean burger that was crispy , but seasoned well with raw broccoli on the side (yuk) and a turkey burger that was harder than a hockey puck. The black bean burger had a generous amount of mushrooms and the turkey burger had a couple. They need some quality control and pick up the pace.
Awesome food and nice place.
Very friendly staff. Clean restaurant, fast service.food is good.
It's just like any other Chili's. Seems like your food comes out mediocre warm we got white spinach queso dip and it was barely warm wasn't that bad it comes in a little skillet so maybe I'm just a little off by thinking that it should be sizzling hot and at least melted.
I loved this place, but its went right down in service the last few times I have been there. I like the special offers are good (if they remember to bring you all that you order)! The cocktails are good too but again the service has now put me off going back
Salad seemed like a couple of days old. Meat was swimming in bbq sauce. Food was terrible. I won't eat at another chili's. Service was very slow.
It took 20 minutes for us to get water and our drinks without being acknowledged. After I approached a young man to tell him if there someone that could take our order he immediately went to get someone. They then came and stood next to our table, I overheard the young man tell them it’s table 5 who needs their order taken. One of the waitresses just looked and then looked away. The other looked and rolled her eyes. None approached us. I then asked to speak to their manager, she immediately came and took care of us.
Very good food and staff. Everything was cooked to perfection and seasoned perfectly.
Good food! I liked the trio platter and my husband like the enchiladas a lot.
Had a blast here with my loves. Yummy food and even yummier drinks! Will definitely come again. Drinks a lot cheaper than TGI Fridays!
Reasonable prices, quick Service, and easy access for parking.
The restaurant was clean, Food is good, hot and worth the price. ...Staff is nice and friendly....I would recommend my family and friends....I WILL BE BACK..
Food is always on point! Service is hit or miss. Our last visit was during the after lunch before dinner lull and surprisingly the service was sparse. Eating with two children and myself the table got pretty full...very fast. None of the empty plates were cleared throughout service making for a very un-navigable table ( we had gotten apps....whose empty plates remained throughout). Also took a very long time to finally get my waitress to take my payment method. All in all not an entirely happy visit. Although, I must say; the best service I have had was when it is busy.
Well I've been there on several occasions many for drinks at the bar however I have sat down with friends and had meals but unfortunately the last time I was in there the bartender where's ignoring my friend and myself and then when we finally got our drinks they weren't the right ones Joey up and left the place walked about a hundred feet to Diego's restaurant across the street the staff at Chili's are very arrogant and rude and phony I will never go there again and neither will lots of my friends the place needs to get it together or get new help maybe it's the management I don't know I don't recommend this place
The food and service was amazing!! It was a lot better than the first time we went. Glad I gave them a 2nd chance!
It's always a pleasure eating here. Great food and great service
Had great service and amazing food. What stood out were the mixed drinks. I had a margarita and a lemonade and both were very tasty and just the right amount of alcohol.
Ok, so, like I'm from Texas, and EVERY CHILI'S back home has POTATOE SKINS, FULLY LOADED TOO! I get to Denver, and being that I live around the corner, decided to hit em up for some, THEY ASKED ME WHAT WERE THOSE!
Alberto was just great best service attentive and knew about the food I was interested in,by far the best experience dinning there. Thank you Mr.Alberto.
Love it, prices are great..where can you get a beverage and app and meal for $10? nowhere but chillis!
Great food for a good price, took some home ate it the next day & it still tasted good.
The server was very attentive, my cajun chicken pasta, without the cajun, was very good.
Food was good and customer service was outstanding.
Never again.... My husband and I ordered food which had hair actually cooked in the cheese I talked to a manager and he had them make us another order to go since we had waited so long already and the manager offers to buy my husbands beer.... a beer ??? Are you serious we sat and waited over an hour and he takes off a beer.... the waitress even said she asked him if she could comp our meals and he replied no I’ll just buy his beer smh horrible service !!!!
Its chilis. Exactly what you expect...
Decent meal that was served quickly. Their prices are not too bad. They have a kiosk you can pay at the table with. That makes the process go smoothly. Sunday to Thursday the hours are 11am to 10pm. Friday and Saturday they are open 11am to 11pm. They have a happy hour although I'm not sure when the hours for that are.
Food is good and services is great
Can’t really give a good rating on rating on the food waited at the front for around 10 minutes and never got seated. At 2 in afternoon, with no rush.
Good food and quick service
Beef enchiladas, very delicious
Awesome servers and best food
Its pricey and crowed but good food
Great quality and even better value
great service! consisten food with a wide variety of tex mex influenced dishes!
Spicy shrimp tacos, so good.
Good food but pricey. The kids meal for mac and cheese is $5 and you get about 1.5 cups worth. Atmosphere is good and service is good.
Come here often since it's the only one near by but every time I order to go nobody seems to be working or paying any attention to the to go side of things. I sat waiting around for one person to come take my payment then just walked away did not look at the bags of food that were already sitting there. After about 15 mins someone finally came by and looked at the bags. They then grab a big bag of food then walk away then shortly return with a smaller bag and say my food is ready..... it's ridiculous that nobody in the staff even thought of checking before when I first paid. This happens damn near every time
Our server Pat was amazing, so nice and really caring about your needs. He made jokes with us and made sure we were well taken care of as well! We would definitely ask for him to be our server again!
Great place to dine or have a drink and watch the game!
Delicious and consistent as always! Great staff and great food, for a perfect price! Love Chili’s!
Can't make French fries crunchy to save life's... had them remade only to have the excuse of they were stolen by another server... and they are remaking them takes 20mins to make fries???
Best chips and salsa around!
I love the food
No beer prices. Waitress has to go ask someone for each individual beer price. Not a big deal though, but if they are not going to provide a price list, they should have their wait staff know them. The food was horrible though. I ordered Buffalo Chicken Sandwich. It arrived at my table 90 seconds later (No joke. After ordering, I immediately went to bathroom, washed my hands, and when I got back they were bringing me my food. I asked if it was a mistake and maybe they were bringing me someone elses order. They double checked and said it was mine). So it obviously was already precooked and it was cold. Took one bite and its texture was like it had been nuked and sitting around for 3 hours. Waitress offered to have a new one "cooked". The new one came out about 5 minutes later and was worse than the first. It was about half the size and there was more breading than chicken, and the texture again was like it was nuked. It obviously came out of a frozen bag. The fries were cold both times too.. If they do not want to cook this meal fresh they should just remove it from the menu. They obviously cook like a fast food joint here. If I wanted fast food I would have went to McDonalds or Burger King, which by the way are both better than what I experienced at this Chili's. At least at McDonalds or Burger King, if something is cold and has been sitting too long, they will cook new fries or sandwiches for you the second time around. Too bad, because the Chili's where I live is not like this.
Great food but the service tonight was lacking. Took 40 min to get a table even when there were empty tables around. No real explanation about why it took so long but with two little kids waiting that long was aweful.
45 min. to get food in half empty restaurant. Pricey for poor quality food (some cold, some over cooked, very fatty brisket, some items missing). Should have went to any fast food place instead.
Super great staff and food was delicious
Delicious food good price
Really good food and it came out fast
Always enjoyed food and service here. Went today,about 3:30, not busy. We had the 6oz steak dinner. Steak was under cooked, for medium, seamed much smaller, but they filled the plate with broccoli. We were supposed to get cheesecake for dessert, but after waiting 25 minutes, and they were not busy, it never arrived so we left. Don't think we will eat there anymore
One of my go to lunch places. Food is consistently good and service is always outstanding. Carly in the bar is amazing. She is always upbeat and helps me figure out substitutions etc. Barb is great as well. I have never had any issues here.
Chips and salsa always great and if you sign up for their rewards you get them free everytime
Good casual meal
Had the chicken tenders... they were good. Food was slow but worth the wait
Excellent service
Quesadillas were dry and overcooked. But they replaced my quesadillas eith margherita grilled chicken and it was excellent
really good food, a little spice and the the waitress was really nice
Me and my friend always pick Chili's when we go out to eat in Milledgeville and their food never disappoints! I love the service and the food. The waiters are always so attentive and nice they always check to see how you like the food and make sure your drinks are topped off. I highly recommend them if you're looking for friendly staff and good food!
Clean great food wait staff amazing
The servers were very nice. They were out of a few things on the menu and totally messed up on our replacement sides. The food was good but my lettuce was old and had a lot of brown on it. The one thing that really needs to be done is a good cleaning!! It is filthy and my shoes were sticking to the floor! Everywhere I looked was dirty.
I always enjoy coming to Chili's. What I really like is the fact that you can order a bunch of healthy side items together. The items pictured put together are about 610 calories. I especially like the asparagus and tomatoes.
Good deals like 3 for $10
Awesome service and food. Courtney was pleasant and attentive. She is an asset to your business!
Chain restaurants very rarely warrant a five star review. The food is good, but not exceptional and the service was on par with most visits. I tend to favor Chili’s to other similar chains, but my repeated business is based off of comfort and selection as opposed to excellent service or above average quality.
Unique veg quesadilla
Great drink great food need better customer service and quicker cooks because it took is a party of 12 two hours yo get our food but it was delicious and the drinks were right on point. I could tell the manager had a lil attitude because she had to cancel items because dont noone like cold food. But food very great
Server was great, food fast and good.
Good service clean restaurant very busy took a while to get our food but it was good
Thank you Jessica at Chili's for putting in my bunless Mushroom Swiss Burger, it was delish! The fries weren't up to par, but overall, we had a great experience.
We had an enjoyable dinner. It would be nice if the menu had more information/warning about which items are spicy. The Santa Fe salad was much more spicy than my wife was expecting.
We go a lot. They have a great deal now. $10 for a select app, soup, or salad, a drink and a select meal. Full portions. You can't beat it. The staff is always nice too.
Great service and good food. Waitress was very nice!
Food was very good
Food is tasty and Beer is served very cold
Food and service was great! Margaritas were perfect.
Very disappointed with my past two orders from Chili's to go. They were awful. I first order was nasty and soggy like it had been sitting awhile. This order was fresh however the burger I received was so burnt that all I could taste was the burnt flavor. The chili was very disappointing and the fried pickles we're good but there was barely any of them. The portion size from the first time I ordered to this time was about 1/4 of the size. I will not be returning since most of the food went in the trash.
Did not care for their food! Service was a bit shabby, probwbly wont be going back.
If you like this chain this location has always done a very good job with prompt service, fresh hot food and variety of beverages.
Found aluminum from the grill scrub in patty. Fast food is better that what we got as a group
Ribs were great along with service even though they were full.
Very very disappointed. We sat ourselves because everyone walked by us like we were invisible. Then after sitting a good 15 or 20 minutes. We ordered our drinks and food. Our server took her time bringing our drinks as though she'd forgotten. As a matter a fact we ask another server for our drinks. And our server didn't bring it. Then we ordered our food and portion size was very small and it was the $19.00 dollar plates. Then I asked well done and it wasn't. At this time eating I was with my throat full as once again she never checked our table and we never got a refill on our drinks and I left half my food because I couldn't swallow anymore. This location was on international drive this afternoon. I paid and no one noticed us. Sad part is, you never know who's eating at your restaurant and really need to be cautious on treatment of people being judge by there cover. I'm not sure if I'll eat at that location ever again. Most of your servers need re training or maybe be a little more friendly. To your paying customers were good really good tippers. She missed out on
Awesome desserts! Always an upbeat, friendly staff.
Very good service and food. I had a ribeye, one if the best I have had in a while, broccoli was fresh and not overcooked, and loaded baked mashed potatoes were great. The gent behind the bar was slammed when I walked in at 4p, but provided great service.
Place was slow!!! Chicken was served cold, the steak was over cooked. Bill was $22 waited and waited for the server to bring my change and 30 mins later I will go get your change?? Will be calling Corp. On this store they don't need to be open manager was no were to be found and staff from the back was walking around and going out side alot!!! We come through here a lot and Will not spend any more money there!!!
Great Spicy Shrimp Tacos
Good food service ok was happy with clean environment
They have 2 for $25.00 very good
The food was great and the presentation of the food has gotten better over the past few months!!
Awesome as always!! Best waiters & waitresses. Great food!
The restaurant was clean, the wait staff was so nice! The food was wonderful!!LOVE the chips and salsa!!!
Went for lunch today, food was good, service was OKAY. The waitress was training a new girl, the new girl provided better service then the trainer. She was quite rude, wouldn’t let me get a word in, talked to my company and blatantly ignored me. (Joke is on her, I paid) all in all, don’t think customer service was her cup of tea. Thus, 3 stars as I wouldn’t give one star based off of one person
It was okay. I am sad they got rid of the margherita flat bread. That was my favorite. Waiter was nice but wasn't attentive enough. Friend paid with cash and we waited a good while before he came back around.
Love Chili’s. All these guys that are mehing it are cray cray. My coworker, Ray Lane (pictured) makes like almost a million a year and it’s good enough for him so it’s good enough for me. Our waiter was very strong and fit too. If he’s strong and fit and works here, food must be somewhat healthy.
Must have been a bad night. Food took forever. Meat used for fajitas was Soo fatty you couldn't eat it. The ribs I got were cold. Manager credited us a meal. You could tell there was a problem in the kitchen. Wait staff was doing the best they could.
Good food & service, was some intresting bean bag throwing competition on TV which was intense
Excellent service at this location! Great food as always. :)
Great service with great staff. Only complaint is the food isn't top notch quality.
The bartender was never around had to wait 15 minutes to get a drink and the cajun pasta with chicken, the noodles were mush the chicken was burnt. She was not around to say a thing to. Go the the Chilli in Pocatello. 100 % better.
FOOD WASN'T SOOO GREAT....RIBS WERE BURNT, ASPARAGUS COLD & HARD....CHEESECAKE DESSERT WAS EXCELLENT
Noting to say. Its a good place to eat
Amazing. Alway visit here when in florida
Good service. Great atmosphere. Good food.
Great food and good staff!
delicious food and great customer service
Bad restaurant Very unfriendly service starting with front host to the manager. My kids like that place but every time we go we get rude servers. Never go back
this is the WORST service and food that i have had from a chili’s ever. not to mention our waitress barely came to check on us. if you want good service and warm food this is not the call.
Not my best experience. Waited an hour for a table and the fries were cold. The manager apologized and offered to make amends.
THE HOSTESS WAS SO RUDE WHEN WE WALKED IN. WE WERE GOING TO SIT AT THE BAR FOR HAPPY HOUR AND SHE JUST HAD A NASTY STARE ON HER FACE LIKE WHATEVER. THERE WERE OPEN TABLES ALL IN THE BAR AREA
yummy so good!! definitely recomend
I stopped in with my family over the weekend, it was kinda of busy so I was hesitant to wait and afraid of the service, but I was greeted and seated right away. Our waitress was very friendly and attentive with our food orders and especially with our drinks. The food was cooked right, the dessert was amazing. I would definitely recommend this location.
Our server was great!
I think ppl expect to much from a place to eat if it's clean the ppl are nice the food is good and priced well what else do u want ur not cleaning up ur not making it ppl really need to get off the couch and walk 10 feet to feed themselves instead of driving miles to expect perfection chili's in Tifton is top notch love it here when I can come
Had to wait for 30 to 45 min. Lots of empty tables available. Look like they were short staff...loved our waiter Matt. He rocked!
had a great experience one friday night at kahala when it was super super crowded, took us about an hour to get a table. service was very good, portions were good, food was served timely and hot. then we had a completely terrible experience the very next saturday at kahala and it was basically empty when we got there before 5pm. service was not great, food took what felt like forever (probably more than one hour for the main dishes, 3 people ate two whole trays of chips and salsa before we got our meals) and food was not even hot, room temperarure at best plus the portions for the same menu item were probably only 2/3 the size. not sure what happened but it felt like it was like a completely different restaurant just one week later.
Waitress was great!!! Needed more time between appetizers and main course. Food was okay it got cold while we finished our appetizer. Overall experience this time is a C.
Pretty good food for a little bit of money
Every. Single. Time. We order to-go the order is wrong. We gave them at least 5 chances within a year and not once has the order been right. The kicker is the people read the order back to you and that is 100% but they just can’t enter it into their system or bag it properly.
Ca5 beat the 8 dollar double burger lunch special
This started it as a great experience but took a turn for the worst as one of my worst Chili's experiences ever. At first our waiter was very in top of things, bringing drinks out very quick, and refills we're prompt, being refilled before drinks were even close to the bottom. Then... The food started to come out. I made a very specific point to the waiter that I could not have the garlic butter on my steak for health reasons. The waiter was very understanding, and was proactive about asking what other things I couldn't have with my meal. This communication somehow didn't make it to the kitchen. When the steak came it was dripping with garlic butter and the server was gone before I could even let them know, and only 5 out of 7 of us had our meals. Several minutes later I was able to flag down a server and they took my steak back and we informed them that we were also still missing some meals. They informed us they weren't quite done and they would be out in a few moments. Our waiter at no fault of his own came over and apologized that the kitchen was very busy and they missed the noting on my steak order and that they were cooking one now. Eventually our waiter himself personally served my steak to the table when we informed once again that we were missing 2 meals. He seemed unaware that we had STILL been missing 2 meals and promised he would have them out quickly. As we waited on the 2 missing meals I cut into my steak (ordered medium rare) only to find the inside of the steak to have a cold red center. In their rush to correct my order my steak was served just under rare. The only part of this steak that was done was the outside, and I felt that I was biting into a raw piece of meat. At this point I was frustrated and rather than send the plate back once again, I boxed the steak up to finish cooking it at home. The last 2 meals were served... However, the fajitas meal was missing the tortillas and the beans. It took 2 more trips to the table before these items were served (fajitas aren't enjoyed to the fullest without tortillas). The fajita meat was far from warm at this point. In this time I had observed in our 2-2.5 hours sitting here in the restaurant that there were constantly 2-3 hostesses the entire time doing almost nothing up front. I don't bring this up to critique these hostesses but rather to draw the line of one of 2 things being true. They are either overly staffed up front, and under staffed in the kitchen; or their kitchen staff pays little attention to large detail. Either way there was a disconnect in this restaurant experience. I'm not that hard to please but when you feel like you're constantly battling to get the meal you are paying for it's hard to walk away happy and satisfied. Ultimately they comped 2 of the meals, one of the drinks, and the chips and salsa. Its going to take some time before considering this Chili's for another family meal. (Picture shows being overly served with our drinks. The one good part that came from this meal.)
I always enjoy chilis, it's good food, good service, and fair prices
Great food but waiter never brought me my second drink. By the time he came back i was already done with my food. Prices are reasonable.
Excellent service from Mitchell. Very friendly and attentive. Answered all our questions and was very quick with service. Fajitas were great as well as the drinks.
Love chilis..
Went with small group and had a positive experience. Wait staff was very responsive, good attitude and attention to detail. Food was good and we were happy with the serving sizes.
It was a fun visit! The food and drinks were really good. Chili's is still a great destination!
Good food, nice ambience and staff was great. Will visit once again for sure.
Our server Mark was amazing. He took very good care of us, and the food was awesome
We had great food and our waitress was wonderful
It's Chili's. The staff is good, I usually do the pick up order and I have no problems..
Food was pretty good. I would go there again. Price was good.
Excellent server. Food was ok overall.the chili was cold and had more cheese and tortilla chips in the bowl than chili. Salad was delicious. My wife's plate came out with chocolate on it...it was a quesadilla. The person who delivered the food said "it's only chocolate." Oh, I see.
Great waitress and great lunch
My order was NOT good. Did Not enjoy my order. Shrimp Alfredo. Shrimp were cheap tasting. It just wasn't good this visit. Won't b bk none this year. Great waitress though!
Great food and service, ok prices
Good food, good service. What more do you want?
The service was great, but they were out of ribs that is the reason I chose chili's
As a retired veteran I have never taken advantage of comp meals for veterans day until today. Thank you Chili's for the wonderful bacon burger! 2 skinny margaritas and the glasses of wine were good too!
Atmosphere is very more kic friends
Average food. Seems everytime I find something I like on the menu. The next time I go it's no longer on the menu.
Amazing!! Donny the bartender is awesome!!
Waiter was really nice but it took them 15min before we even got our waters. It wasnt busy I think staff was short. Food ended up being good tho so it was worth the wait. All that being said i wouldnt go back. 47.00 bill for 2 ppl.
Great guy who was severing us very guy great food clean
Fajitas that are sizzling when they bring it out. Top shelf margarita.
Great service from Bethany. Good food. Fair price.
I go there every Monday for dinner and football. The wait staff is excellent. The food is great and fast. I look forward to Mondays now. The bartender Beth is awesome. She is very attentive.
I just got Chilis togo and the chili that I received was very dark and grinded up. It was like mush. There was no whole pieces of beans and it was just all grinded up. On top of that it was spicy.. I dont recommend getting this to go
Food lately tastes old. Not good like it used to be.
Very nice. Our waiter. Damm I totally forgot his name. Young men.. (Closing time)
It was a lot of fun and the food was delicious
Friendly staff and good food. My family was seated and served quickly despite it being a crowded Saturday night.
The food isn't amazing or anything but they have very good service and deals
Service was great. Good food. Great deserts
Great meal and great service.
Small chicken breast and no meat on ribs
The food was great but our server was not very friendly, kind of a put out attitude, not sure why she works here.
GREAT service. Wish I could remember his name. However they were out of multiple things "because of the Super Bowl" the day before. Then my wife's chicken had something terribly wrong with it. It was the texture of a fish fillet. They replaced it with a to go order but it ruined her meal. Overall not a good experience.
Beers cost is too high food looks good on TV but not so much when it hits your table.
Food delicious. Service faster than what I'd expected.
I will have to say my last experience at this restaurant was so horrible that even when they gave me free chili bucks to get me back on my way out the door I handed them to a couple that was sitting down eating because I had no plans on coming back that was 6 years ago that's how bad it was. My daughter wanted her birthday dinner there so I said its been a while we will see if they have improved and they had. The wait staff far exceeded their average standards she was awesome. The food was perfect temperature, flavor,and accuracy was completely on point. We had 13 people in our party 11 were teenagers and that says alot. Will be coming back soon.
The assistant manager Eric the manager is amazing how to make things right by you and he runs a tight Crew
had the 2 item bbq (chicken and brisket) the service was bad, waited over 40 minutes. the chicken was a single chicken breast that was hard, dry and salty, the brisket was three thin fatty slices that looked like bacon, the worst part of the meal was the ear of corn was plated prior on another dish because there was remnants of fish on the corn and re wrapped in foil. I should have returned both meals. but driving back would have cost even more (gas) unbelievable! will never go back again
Good restaurant / No problem.
Roselyn was our server, was tight up with lots of customers but manage 2 take care of us. Food was delicious.
Awesome food and service. Had the 2 for $25, chips & salsa, entrees were the chicken fajitas for both of us and the chocolate chip skillet cookie for dessert. Delicious and plenty of food!!! Joined the Chilis Reward Program, for free, too.
Food and service good.
Great service the little slider burgers were great corn was on point
Always great service. Excellent menu options. Great for the price.
I met my soul mate there the first date and I always enjoy going back with her. Food and service was great.
Host confused (said no pub table take us to a pub table, said table take us to a both
Always a good time. The food is presented well and it's always tasty. The staff is friendly and very accomodating. The selections are many so that anyone's tastebuds should be satisfied.
Place is clean, friendly staff and good service
Had the Alex's santa fe burger and it was delicious.
The woman at the to go counter was on the phone when we walked in and didn’t acknowledge us for at least a minute. She could have at least mouthed something to us or acknowledged us in some way. Then out of nowhere someone in the kitchen screams “F***.” Then proceeds to complain about something. It was loud enough for us to hear it at the counter.
Good food good service
Best bottomless chips and salsa.
One of the best Chili’s I’ve ever been to! The waiter seemed to read our minds and offer what we wanted, the food was delicious and arrived at the table faster then I’ve ever had food brought out. The place was clean and well kept, I can’t say enough about this place it was great!
Text Max at its finest lots of choices on the menu fair prices good drinks happy employees recommended establishment
It's Chili's, nothing out of the ordinary or extreme about it. Clean, service is alright, food tasted like Chili's is supposed to. It is exactly what you're expecting it to be, assuming you've been to another normal Chili's.
Love taking my Grandaughter here for Tuesday kids eat free..it's a special time and great food
Our group of six had good meals on the 3 items for ten dollars menu. A little noisy, hard to hear everyone...
Food is good, decent selection, little pricey.
Decent food.
Three words, southwestern egg rolls. Soooo good. And the refillable chips and salsa. Can't go wrong.
Great place to sit with family and friends, prices are AWESOME, drinks, specials, happy hour, the works !
Always delicious and always something different.
Picked up dinner to go. Packaging was awesome and the food was still hot when I got home. They did an excellent job.
It took 10 minutes with of having our menus closed before order was taken. The waiter came to the table and let us know there was confusion about who would see us. Apart from that the food was delicious and service was good.
Great service every time and great food
They are usually delicious but the food was very bland this visit. Did not enjoy.
I had a great experience. I called in an order from the road, and it wasn’t ready when I got there. I didn’t even have to get out of my car. The burger was cooked to perfection, and exactly the way I ordered. Parking was good, access was a little difficult Due to local traffic patterns at the time. I am just traveling through, but if I were to come near here again I would definitely eat at this location.
Food and service was good
Ain't gonna lie food was really good and great service! Regardless, Our whole group had digestinal repercussions the following day. Would still recommend.
We've been attending this branch for a couple of years and I should say we never were disappointed. Starting off with an excellent customer service, everyone is very nice and thanks to our server "Daria" who was attentive, super nice, and went above and beyond in serving us! keep up that smile :) food is top notch and super delicious
Our house caught on fire yesterday. We are staying at the Quality Inn here in Idaho Falls. We are exausted to say the least from the last two days stress. We went next door to get dinner and catch our breath We had the best server ever. We shared our experience with her. She made us feel at home when we don't have one anymore. Thank you Chili's. You did the impossible and we won't forget about it. The Fravels
2 women eating alone...and forgotten, so we did get our sodas free. Took forever to get the appetizers. Then it never occurred to the server that we might want entrees. By then, we decided not to eat more. The food was good when we finally got it. Thursday should not be a crazy day. It got VERY noisy.
Margret is the best server, she deserves a raise.
To much salantro for me. I even ask them to leave it out, but it never happens.
Great restaurant for all ages. Very specious restuant with attentive service. I got the awesome blossom with extra awesome and it was awesome. You can also pay for your meal at the end with the gaming machine wich it pretty cool.
Service was good and drinks were delicious
Good food
Good food and great service
We had a super nice server! We were sat pretty quick too. The food was slow in coming but the service made up for it.
We visited 2 different Chillis during our recent trip to Florida. The better of the 2 was on International Drive,much better customer service and food. Unfortunately couldn't say the same for the one on West Irlo Bronson Way. Our burgers looked thrown together and we had a very inattentive server.
Food tasted good, but the service was very slow. The waiter never refilled our waters and was assigned a large amount of tables for one person. We only saw him occasionally. The wait to be seated was very long, which makes sense with how little staff was available. We waited almost thirty minutes to get our food, which showed signs of being in the warmer for awhile. The rice was not fresh and was probably sitting in the warmer all day.
Yummy food as always! The Paradise pie we had for dessert was to die for ❤️
It your average chilis have had good service there I go on a regular basis
We typically always have good experiences at the location on Windward Parkway. Our kids love it and it's definitely a go-to destination for us!
Always good! Never been disappointed.
Good service good food!
Having lunch with my daughter and granddaughter
I was enthusiastically greeted at the door, by Margaret. She was an energetic, awesome waitress. The grilled avacado steak I ordered was cooked to perfection. The desert, salted caramel molten, was shear heaven.
I ordered Togo and they took like 20 min and they where very slow
I didn't like it it got cheep the food isn't that good anymore
Server was fortunate enough to get 10% tip. Very unattentive to our needs. Had to ask another server for utensil and napkins.
Good food and good service.
Food wasn't very good
Haven't ate at Chilli's in forever. Wife and I decided to try it again. Well food, beer and tea was really good. The one complaint i would have was it took awhile to get our main dishes. Other than that worth going back.
My go to restaurant! I love the menu. The staff gives service with a smile and they are very accommodating. Usually pretty busy but the wait time isn't that bad. Great prices and food. I'd go there anytime. Love it!!
Food was great. Service was okay.
5th
Chilis great food anf staff
My husband and I come to this location often. We visit atleast 2, sometimes 3 times per month. We plan a date night once a week. We constantly receive outstanding service(main reason we keep coming back) and wonderful meals. We always sit in the bar area, as we have our favorite spot.
Great food and service!
Fast friendly service and the food was delicious.
We had zack (i believe that was his name, he looked like Bobby bones) he was amasing and funny.
I usually love Chili's. Had a terrible experience at this location (my first time here). Ordered chicken fajitas to go. The food was ready 15 minutes late. They ignored the customization on the order. When I finally got the food, the chicken was white (not visibly cooked) and was only slightly warm. That's especially concerning because the fajitas come out fully cooked and sizzling hot when you dine in. Proceed with caution.
Chili's to go...food was prepared perfectly. I would knock 1/4 star off because they forgot my ranch dressing but I had some at home.
Enjoyed dinner with my wife.
DO NOT EAT HERE! I went here for lunch yesterday and came down with food poisoning!
Nice and empty at 5pm on A Tuesday. Great for me :P Jolene was super nice and friendly behind the bar :)
Fresh food great service and Lively atmosphere made for a wonderful dinner tonight
Hostesses and Server were very nice! We enjoyed our family time.
We had Barb as a waitress today and she was the best! We had such a fun time! Definitely hope to get her again!
A fun place to spend an afternoon. The bartender, Sunny , is wonderful. Food is good.
Arrived a little after opening... Manager took order for appetizers and brought beverages. One appetizer totally not served and when asked about it it was served with our meals and was cold!! Will think about hard before I go back to that particular location of Chili's. Our server turned out to be bartender as well because other server(s) hadnt arrived.
Best one I've been too! Wonderful people work there
The food is fresh. I really do recommend getting the 3 for 10$ deal. The bacon burger is so tasty and delicious. But... for some reason I felt unwelcome?
Prompt seating and service on the Sunday afternoon I visited. Server took my order and served my cold salad and waited for me to finish it before bringing my hot food, which I appreciate because I hate when my hot food sits there getting cold while I finish my salad. I asked for my steak medium rare but it was served medium.
Great food and experience
Great place.
Good food at a reasonable price
The Cajun chicken pasta will always be one of my all-time favorite dishes. They also make a mean AMF. Service is always efficient and friendly.
First time I've left the restaurant feeling disappointed with my whole dining experience. From the order taking forever to arrive, to the wrong food arriving, to the cheese fries arriving cold and obviously had been done for awhile and reheated, to a very nice but not attentive waitress. Our glasses sat empty after numerous requests for refills. Very disappointed
Great place for good, but unremarkable, food. Staff was okay, not great. Its not expensive and if you sign up on their email list, you can get pretty good deals. Check out the single 3 course for 10 bucks or the 2 person special for 25. Super good deals.
Beautiful people and wonderful food.
Much better than in years past!! Food was done well, drinks were tasty.
Miss having one on Franklin road but the service here was the best part. Fewer menu options for happy hour than there used to be.
Not sure but it seems like they changed their margaritas they were so limey. They were awful
The service here has been consistent and on a better side of average. The food is typical for the place. The standard menu and we have not had any issues with the quality of the food. Would recommend if you are looking for a place like this to eat.
Love the food
People, food, and service are great. Friendly staff that make sure you know what you are ordering. I love it!!
Can’t beat Chili’s when you need to satisfy those savory cravings. This is a great place to grab dinner or even lunch because of their eclectic menu and creative cocktail options. The only trouble I have with Chili’s is the indecision I must face every time I open the menu! My go-to order is: Chips & Queso, Classic Chicken Crispers with a side of Fries and Pink Lemonade, and finish with a Molten Chocolate Lava Cake.
great place for doing a tip-a-cop for special Olympic
The staff was amazing and the food was delicious I would come back here again to eat and I love their bar
My all time favorite. Great food. Great beer. Great staff. Great prices. I go there over and over again.
Food was really good, staff were helpful and friendly
They make to many good things there and it is very hard to make a decision on what to order.
Very good went in for daughters birthday for appetizers. Asked waiter Matt if he could bring a special treat. He said absolutely on the house which just upped his tip. When I got the bill seems the dessert was on it not removed which is OK. So I handed him 60$ on a 41$ bill and told him to keep it. Next thing I know is our bill came up again at another 8$ off to which he made 100% in a tip.. not coshe. My disappointment .
Menu selection's, good service. Grrat tasting side of asparagus. On the minus side, my avocado steak was cooked past medium rare and much too thin to be taken seriously as a dinner steak. It probably would be better for a steak sandwich.
A step above fast food, pretty good overall
It was great we meet up with girls from work, food was very good.
Got here and the host started shaking her head the second I said 3 children were with me. One hostess looked at the other hostess (one was seating with the menus, the other was greeting and placing people on their system) and the seating hostess said “yeah it’s gonna be like 2 hours.” There wasn’t a line out the door or anything, it was just pure rudeness. Bad customer service. I repeated "2 hours?" because I have never heard of that long of a wait even at its busiest and the menu hostess just said "yup". I did have a couple of adults with me as well so I understand fitting a party of six is not ideal but like I said the wasn't a line and both girls looked more like they didn't want to deal with it so they were more comfortable quoting me some ridiculous time frame. This isn't the first bad experience i've had here, otherwise I wouldn't bother reviewing.
The food was great and the service pretty good considering we were a large group!
First time at chilis,i ddnt know what to order everything seemed really good,i ate the shrimp tacos ,bomb af.
One of our favorite places. Great service and food
We went out for a birthday dinner. Our party was rather large for that time of night. The food was very good. Our experience was amazing thanks to our server, Mona!!! She was amazing! She took everyone's order without writing any of it down. Didn't repeat it incorrectly. When our food was done, she gave everyone their correct plate! When you go ask for Mona's section. Tip her well! She's worth every penny!
Dining in is good - curb side pick up is AWFUL
Food was good..staff was friendly
Our waitress was wonderful. Great sense of humor and a delight to be around.
Service was prompt but the food was cold. The manager corrected the problem and sincerely apologised. Sometimes bad stuff happens and it's how it's handled which makes the difference.
Very good food and wonderful staff.
Spicy shrimp tacos are the best!
The food and the service was excellent! I will return very soon.
Great specials 3 for 10
Good food great service.
Great food friendly server
Every time i come here everything is just really good, the food is good and the servise is great.
Great tasting food. Awesome service.
The same was very friendly and helpful with my gluten free diet.
Food was yum and our waitress was very sweet. Great service!
I used to go here when I was younger. Visiting the area for the first time in a long time, I decided to stop in for a bite. Their Awesome Blossom, is far from awesome, with no onion inside the "chips". That was the one specific thing I was excited to introduce to my fiancee, since he'd never been to a Chili's; now he'll probably never return again. Thanks to the service received, I am giving 3 stars. Also, the mushroom Swiss burger was pretty darn good. But, all in all, next time I'm in my home area, I'll be driving through without stopping here.
Staff is kind and service quick. Food is delicious and fresh. However the mains are way too salty for our taste.
Server Ethan was excellent! He kept our (complicated) drink order straight for the duration of the visit through several refills. Very polite and professional!
I really love coming to Chili's their drinks were awesome I only had two and I got drunk off of them they're really strong but I can't even taste in the alcohol. The waitress was nice and helped with picking out really good food. It came out Fast and Fresh and overall it was just a good experience. I would recommend Chili's to anybody who hasn't gone there before
Good ol mom and pops
Great atmosphere to hang with friends and family food was good for all ages enjoyed the desserts molten lava cake amazing
Very busy, got us in and out quickly. Food was good.
I place my order online on August 16th and it said pick up asap which it had twenty minutes in parentheses. When I get at curbside nobody showed up so I pulled close to the door, nobody didn't come. I called next and spoke with Alexa. The kitchen was bagged up and I told her that wasn't my fault. So the other worker told me it would be a minute and I asked her will it take more than 20 minutes and she said no but it took more. I asked to speak to the manager it took her a minute to come see me and I ask for something to drink and didn't get it for the waiting but she came out with the ticket but no food. I'm so disappointed with Chilli and the way Alexa acted.
Food was not flavorful. Our server left alot to be desired. 3rd time I've dined there. Service is generally good however the food just is not desirable.
Service [Brandon] and food was awesome.
The best part of my meal was the corn on the cob and it was even overcooked. The ribs were a joke and the brisket looked like roast sliced for sandwiches. The server was nice though they forgot parts of our order multiple times. I'll never go back. And who likes watery salsa and guacamole that comes out of a bag anyways?
Usually I always pay attention to how a server treats their guests in a restaurant, maybe because I have worked customer service for over 10 years and honestly Sheena is one of THE BEST servers I have had. Extremely good attention to detail and very dedicated to pleasing her guests. I was here on vacation and I dined in two days in a row at this place just because I was extremely satisfied. 10/10 I would come back to this Chilis again.
Good food and good service.
This is a great chili's location. Good service good food reasonable prices.
Great food! And good service. The staff seemed to not coordinate their efforts well. Some looked like they were super busy and some seemed to be doing almost nothing. We ended up with great service though to it wasn't a problem
Great food, good prices, and amazing service.
Love their nachos and crispy chicken crisper!!
Chils never let me down. Always have something I like. Fast service and good customer service on Orchard rd. Aurora.
Loved it but we had a little mix up but the manager chrystel handled it really well. And I highly recommend this place
Worst service ever, stood at the door for 10 minutes without being greeted, host with young African American with beard and manager walked by me and my friends twice. Then finally Walked over without a greeting and said how many, I replied two and the gentleman said 15 minutes with over 15 open tables, my friends and I left and will never return. What a ruined experience from a restaurant we love, really sad how inhospitable a "host" can be #sad #theydontcare
Service isnt great. Food is ok. Pricey.
Fantastic service. Friendly atmosphere
The food was great, I had the ribs with street corn and fries and it was very flavorful. The waitress...there just order takers very lil human interaction like eye to eye contact would be nice.
Place had slow service for a slow day and the meals were a little over cooked. My other times eating there were good. Guess it was a bad night.
Food wise: great food Waiters/Seater: fantastic Management: A JOKE. I don’t understand how any of them were considered competent enough for these positions. None of them understand time management. None of them understand any type of management in general. I feel so bad for the workers below them. Corporate needs to reevaluate how they pick their managers.
My experience at this location during lunch was nothing short of horrible
I had bad experience on a different location and I was pretty dissatisfied...... but now I love Chilis again great service food was awesome. So this location definitely recommended
Nice family atmosphere. Good selection of different options. Great alcoholic drinks. Clean & courteous staff.
You get what you get at Chilis. The waitress was awesome
Got sick off the food, shrimp was not cooked enough.
Went there for lunch and it was very enjoyable. Service was very nice.
Great happy hour prices and service!
We stopped in to start the summer off right with the family there's a lot of interesting meals for a good price plus if you have the app you always getting a bunch of freebies for appetizers friendly smiling host in a clean friendly environment job well done Chili's keep up the good work
My family used to love to go here to eat but over the last year or so the food has been a real disappointment. The service was great, the issue was just the food. My wife loves the chicken crispers but this last time they were not crispy at all, more on the floppy side. I love to get the southern smokehouse burger but the onion rings were hard as rocks and they hardly gave me any fries.
The smells are interesting and the feedback reported is the main reason I haven't been back. It's either too much bleach or too much perfume it covers the room to a point where you can't eat. I do like the drinks and appetizers, the service has always been good here. Maybe it's a facility issue?
Chili's was an excellent stop for a great meal at a great price!
Consistent food quality and service.
First off, we waited an hour for food. Saw other people leave due to the wait. I ordered a smokehouse combo with brisket and chicken crispers. 15.99, the picture in the menu does not coincide AT ALL with you get. Brisket was two strips of bacon-thin, dried out meat no more than 4 inches long, smothered in bbq sauce and sitting on bread. The chicken was 3" nugget-like strips with some sort of flour and deep fried. This was most disappointing. The chicken was cool, the fries were lukewarm. We don't eat out much, and definitely never here again! Even heard the servers talking about issues with tables..
It is what you would expect from a chili's. They had one sweet waitress delivering cold food to a full section during the lunch rush. Order a cold salad and you'll be good;)
Fantastic ... Whatelse can I say
Long island ice tea and chicken wings. Prompt, courteous staff. Will visit next time I'm in town.
Great food great service. Please bring Chili's back to Oregon.!!!!!!!!!
Great drinks price atmosphere
Awesome!
Food was great and the server was even better!
2 stars cuz food was good. It started from walking into here and no baseball game on. Pitcher had perfect game thru 5. When it finally got switched it was the 6th. Then order took forever...noticed waitress telling another couple that it wouldn't be long. My order was soup and onion curls while my guest ordered fajitas without peppers. My soup obviously sat for awhile and the fajitas had a few peppers on it. So someone scrapped the rest off. Then when we wanted to pay using the machine at the table, it took 15 minutes to sort of complete it but the page went to the end rather then letting me add comments. The machine was stuck in games first, then after playing with it (probably 20 taps to move page) we finally paid. Then I took survey in which not 1 answer took only 1 tap to move forward. The waitress saw us there and never asked if something was wrong. This was so wrong on so many levels and I will Not go back again. I am staying in town for 6 weeks and will find other places for dinner every night.
Fast service. Excellent food. Good drinks. You have to pay for chips.
Food was good but service needs improvement.
Ask for Kat. You will not be disappointed!
Chili's is great place to meet for lunch or dinner. It is a casual atmosphere for dining with a separate bar side. They serve a wide selection of food...salads, burgers, fajitas. They tend to lean more toward Mexican food, very tasty. Very good!
First visit to Chili's and it was great! Had the Ancho Salmon Seared chile-rubbed Atlantic salmon, spicy citrus-chile sauce, cilantro, queso fresco. Served with Mexican rice & steamed broccoli. Being from PDX I'm always a little cautious about ordering salmon that I know isn't fresh. This tasted great and I really liked the seasonings and seared finish. Thanks!
If I could give them a ZERO stars, I would as this locations doesn't even deserve to be open for business. I was at this location on Sunday, January 13, 2018, and we had to wait a long time to get sat. When the hostess finally came to the front, we were promptly sat. It took a decent amount of time for the server to come over to take out drink order. When our drinks were placed on the table we were ready to order our food. My mother ordered hers and, when my stepdad went to order his, he could not quickly locate the ribeye he wanted on their menu, so my mother state, "You wanted the ribeye didn't you?". The server bypassed my stepdad, who is physically disabled but not mentally, and asked my mother, "How does he want it cooked.". My mother said, "I don't know dear, how do you want it cooked?", and that is only when the server started addressing him, but talked to him very childish. After the server left, I took a drink of my water and it tasted just like soap. When our food was dropped off by another server, I advised her that it tasted like soap, but did not want anything else to drink. For some reason, without prompt, she said she would get a manager to come to the table. The manager, which that is giving him too much credit, came to the table he had an attitude and another glass of water. I told him no thank you for the water and that is where it all began. My mother and I both had the crispy chicken crispers and they were cold. We told him and he took them back saying he would get us some more. When they were brought the food back out, my meal was short two tenders and they seemed overdone. My mother noticed one that looked to have been one she cut when we originally had our food brought out to us. The manager came back to check if the food was okay and I was just trying to decide if I was going to say something or not. He looked at me and said, "You want to say something, come on, say it!". I told him it looked like they had been recooked due to the one looking like the one my mother cooked. Well...he stated, "They are the same ones, I had them put them back in the fryer. And, for you information, they were 150 degrees when I took them back there.". I stated that chicken was supposed to served at 165 degrees, of which he only responded with, "well, the cool down over time.". I told him to take the food back, there was no way I was going to eat the food. My mother ate some of hers, but they were disgustingly salty. My stepdad's steak was so fatty that he couldn't even eat it. We were not charged anything for my meal, but had to pay full price for theirs. If we wouldn't have had the cops called on us for theft of services, we would have walked out without paying a dime. My mother contacted Chilis Corporate Office about the issue and they stated it would be addressed because it was not the Chilis way. I hope this gets addressed as the manager was VERY unprofessional and about got me in his face, and the server stopped coming to our table after the run in with the manager other than to drop off the check. We will NOT be going back to this location, or Chilis for that matter, ever again for them allowing someone so untrained to become a manager.
The waitress was great. Food was good.
We had some cocktails. I had a Margarita. It was probably the best I've had. Along with some corn chips and salsa.
I feel like it's a hit or miss here. The boneless honey chipotle wings were pretty tasty, the sauce had a great flavor, and they were pretty big. Mini burger, meh.. one bite and I was done. Dessert was my favorite part. Took forever to get our bill, as we didn't have the electronic payment option at our table, took us 3 times to ask for it. They have good happy hour deals.
It was Chili's what you would expect from a generic bar and grill
The server we had was excellent.
It is good
Good food
Service was awful, food was either over cooked or undercooked. One waitress was rude.. it took over an hour for our food to be ready and then it was lukewarm at best.
Great service. Excellent food!! Thank you Chili's!!!
Placed the order at 530 to be picked up at 630 was not ready until 650 this was not the first time but it will be the last.
Great nachos and cold beer
The bartender stood with his back to us chatting up an older couple of which made 5 of us in total at the bar counter. The gentleman next to me had been served by the previous bartender, I saw and heard the final tab being paid. So that left my friend & me.
Good and prompt service, great food!
Usually pretty good, but we have had a couple of visits where the service has just been terrible.
Waitress was a sweetie, good food
Good food
Chili's is a good place to grab a quick bite before a concert, movie, or shopping trip on the 16th Street Mall. Their food is uniformly tasty.
One of the better Chilis for sure. Usually pretty busy. Service was great.
Cool spot to grab a bite. I ordered to go. Got my food pretty quick
Food tasted horrible mango chili chicken tasted like pure suger and broccoli was covered in salt couldnt even eat it
Love going here. My family and I come her once or twice a month, Ut us enjoyable and has delicious food!
The restaurant could be worked on a little bit. The first time I came, some of my family members ordered something that required shrimp but they had none. The strawberry lemonade was a bit questionable but that might just be my taste buds. Pasta lacked flavor too. Other than that, everything else was great. From the fries to the burgers. This is my personal experience, so don't take it all too seriously.
chain restaurant. Friendly service. We ordered table side quacamole- server brought regular and missed to explain that it's no longer offered. Ordered burger without bun. Came without plate and without knife too.
It was great. Great food, great service.
Just gross. The service was okay, but the food is rubbery and bland. I vow to never return to a Chili’s again.
Horrible service and waiter kept forgetting to bring our food then said we didnt order it then didnt bring food all out at same time and waited 10mins between food brought out and was completely wrong .
Jorie was great. Food excellent as usual.
The worst Chili's I have visited in the states. Took about 1 hour to get a table, and about 45 mins before we were able to order drinks. The manager was walking around like an idiot, and didn't really do anything while the rest of the staff wasn't sure about which table they should go to. I highly recommend the other Chili's 5 mins from there, which was excellent.
Always a good one
Food is mediocre. Service wa poor, and watch out for the entertainment charge. We used the touch pad, but never got prompted for the charge up front. Was able to get this removed, but only after discussing with manager.
Food was good. Was told wait time was twenty to thirty minutes. Waited in car for almost forty minutes. Go back inside and waiting area is empty. Young lady at door says l sent you a notification. We got nothing. Waited another thirty five minutes for food.
The food was good; however, service was very slow.!
Great drinks, chips and salsa!
Excellent. Great service
Good service love the chips and salsa ribeye was delicious
Unfortunately we were sat at a waitress’ section right before she was getting off. We felt rushed & the check was wrong. Too bad we noticed after we went to our car. The manager was great! She fixed the check issue, but it was an inconvenience & something that should be addressed. The restaurants food was great like usual. Love chili’s but I’ll go to Valdosta next time.
They really need to hire better employees or actually drug test there employees because I came in with the family the other day, the waitress I had was either Bella or Brittany or Bethany some thing of that nature and she was high as a kite smelt like pot and when our orders came out wrong we asked her about it and she laughed and walked away had to grab another waitress for help
Love the 3 for $10 deal. You get an appetizer, drink & main entree for jujitsu $10.00 . The enchilada soup is delicious. The bacon burger was juicy& very tasty.
It was my 1st time at this location. Service was excelence and the food was good.
I enjoyed the atmosphere, service and the food! The prices are reasonable and the food portions are hefty.
When I water it was fine I was waiting on a friend what service was fine
Love chilli's! Excellent service
We sat fast waited on fast apps and drinks came fast food was great
Wish I would have tried this place long before now. The food was awesome and the service was even better!!!
Support Bowl Sunday so patronage was light. Our server friendly and prompt. She checked on us frequently to ensure we were doing well, so great job there. Food was excellent. We shared the fajita plate that included the shrimp. More than enough. Only complaint would be the electronic payment device was a bit beat up and we and the waitress had difficulty paying the bill. Please repair or replace.
Quality of food and service continues to go down with each new visit. I keep hoping it will get better (we loved Chili's), but sadly it just gets worse here. I shouldn't have to pray that my server comes back and that my food is hot...that should just be a given.
The server appeared to be fairly new and not completely into a routine. He was nice enough and did check back with us to see if we needed anything. The food was good and came in a large portion. I ordered the 3 for $10 which included an appetizer, meal and small dessert. I took a to go box home. Overall, I recommend this restaurant for a quick bite or a nice meal. Restaurant is clean and offers pay at your table.
Staff was amazing, food was good as well
Food was pretty good...burger was not bad, but looked nothing like menu. Fries we're dry and lukewarm. Service was very slow. Didnt get food for about 60 minutes after drinks and apps. Place was busy but by no means full.
Nice to see a Person TODAY, just do there job, THE OLDFASHEND WAY! And with a Smile and Personality! Keep up the Great work !
Not bad the tortillas were a little hard but otherwise I give it a six and a half
Nice restaurant with great tasty food and a good selection of beers, and staff very nice. Expect a wait as it's a popular place.
7x ca CDC wm.nj
My 5 year old son loves the food, service was really good. Clean bathrooms and eating area.
We get chilis regularly, usually carry out. Not happy that they raised the price on their 2 entree deal but still a good value for the money.
Service was good but I am most positive that I got food poison and missed a day of work it will take me a long long time before I go back
Food was good, the wait staff could have been more on top of things.
Sometimes a bit slow and could happen that someone forgets a thing or two that's ordered but that happens to the best
Great afternoon wine and dine place. Took the wife out for some drinks and a nice meal. Waitress near the bar was pretty good. She could have been a little more attentive, she was straight out quite a bit of the time.
Food and service is always high quality here!
My family had an amazing server who went or of her way to make us feel welcome. The food wad better than expected and affordable.
Very good food and drinks.. i love the fajitas mix
My husband's choice for his Birthday
So dissapointed the Chili's close by me is ran awful. I use to live in Bartlett and go to the one in Carol Stream and was great. Now this one the waitresses seem like they don't want to serve you. We ordered food for 4 of us, my wife and two kids...... First we got the two kids dinners. About 5 minutes later I got my dinner and then no joke 10 minutes later my wife got her's. I'm a fast eater so mine was basicallly gone by the time my wife even got to see her plate!
Good customer service and food
My experience was superb! I had the 3 for $10.00 that includes a sirloin steak and it was fantastic. The atmosphere is super family friendly. The service was super quick and very attentive. Definitely recommend it!
The service was fine. My while family was displeased with our food. The brisket was so dry and and places all around the edges like it had been sitting in a heat tray gor hours. The cheese sause in my daughters pasta tasted like it had spoiled. Will not be returning.
It's ok......and so are all of the 10,000 others
Enjoyed the food and the friendly service
Service was horrendously slow. It took forever to get drinks and food, and the waitress wasn’t very attentive.
We usually go late in the evening after a long day of work, but their servers are always great and attentive. Food never disappoints and you can always find a great deal. Spent $45 after tip for 2 people and had enough food for 3 meals. We will always go to this location due to their service.
Ordered online using curbside to go.... When I arrived they told me they didn't have the mango for the mango chicken. Lame. They gave me a free dessert, an epic cookie with fudge sauce and ice cream, which worked out well since I ordered the mango chicken off the "guiltless" healthier menu options. Got some free guilt. The chicken without mango was still good.
Food was awesome, service a bit slow
All of the staff are super nice and kind. The food comes at the right time and never comes out too late. And they have many good options food wise.
People are very pushy will not let you do things on your own I will not let you sit for a few minutes without rushing in
Great relaxing place for quick meal
Wasn't impressed with the price I ordered something for lunch that cost $8.00 And a drink and my bill was $15.89 and that's with a senior discount. Grrrr
I like their specials and the fact they are not overly crowded.
Our servers name was Andrew and he was very friendly and helpful. Despite having several tables occupied at once he still made sure to check on us and get what we needed. Excellent service!!!
the salads are fresh, good selection on food the sevice is always great
Love their Cajun pasta, the food was great our waitress was very friendly and polite to us, even the manger was a sweet heart, I will be eating here again ...!
Matty the bar tender and brittany was awesome very funny and fun to talk to the food was great and the drinks were even better will be back
My husband and I use to enjoy this place alot, but now it seems there is a new thing going on where none of the servers write down your orders. They go off memory...well, EVERY SINGLE TIME something comes out incorrect. Why are they not writing down orders? Other than that its an average place to eat for a quick bite. I just really wish something would be done about taking orders. Its frustrating.
Had fun walking around and fishing.
There's about 8 two seater tables open and there's a "10 to 15 minute wait" with a couple sitting and waiting, 2 six seater tables with a party of 6 waiting, and at least 5 four seater tables with 2 parties of four waiting. WTH!? (Picture doesn't do justice.) *update- smoke house combo/pick 2...picture shows platter. Closer picture shows brisket...its ONE slice on the garlic toast. This combo meal is NOT worth 17.99! SMH!
Love their food and drinks!
Talked my coworkers into doing a party platter lunch to share. Looked online and found that one platter feeds 6-8 people. So we ordered TWO platters. Say about 14 people this should be enough right? Wrong! The portions were barely enough for 4 people per tray. I felt bad to tell everyone I wasted their money. Well! Lesson learned. FYI large party platter only feeds 4. and definitely not 8.
Service was excellent. Love the $5 marg of the month.
Great lunch deal!
Second time in only a couple of months that an online order didn’t go through. You have to go through the usual song and dance of “did you fully submit it?” to “is it for this chili’s?” to “are you sure it’s under your name?” Each time they started the order as fast as they could, but still waited standing at the “to-go” desk for 20 minutes. Didn’t offer anything discounted or free due to their error.
Amazing, great family place
From the moment they opened their doors until the time we were leaving,the staff was so friendly and helpful. We were having our area's Christmas party..great choice of restaurant. Food was terrific and service outstanding. Thanks Chili's Kahala...you made it a memorable experience.!
This people don’t have coordinations. Bad bad bad
Good food fast service.
Food was good steak was a little tuff me and my wife felt the same way on that might of just been a off day for the cook I don't know
This place is always good never has let us down yet.
Friendly staff. great and speedy service. Chill and fresh atmosphere. Loved it
great service ..the people are wonderful. friendly .. having good people are important in this business..they can really make the place .
Was not happy. Everything came out. Salad, then the main meal, which was cool, before I finished my salad. I felt like I was on a conveyer belt. I ate my salad and took the main meal home for lunch the next day. It will be a long time before we go back there.
Awesome 3 for $10. Perfect for my wallet.
We rarely come to Chili's since everything my husband tries is junk...he finally found something good last time, but to no surprise, it was no longer on the menu...was excited to try the chicken n waffles but he was very disappointed with the waffles...at least the chicken was good...I'm easy to please, always get the triple dipper...burger bites, fries pickles n egg rolls...cant lose! Kiddo1 enjoyed her pizza, Kiddo2 wasn't feeling the mini cheeseburger...was a bit dry
Quick service great server. The salad could have been a lot better.
It tasted awesome the cheesy chicken pasta was ultra delicious my rating I can't fit it all BTW
The worst service I've ever experienced. The host wasn't very friendly for starters. Our waitress brought our drinks then walked off not even asking if we were ready to order which I told her we were when she took our drink orders. Finally came back plopped down her order book on the table and sighed for awhile that she forgot about another table. Said she was in a car accident (I'm sorry to hear that) and proceeded to pull her shirt off her shoulder to show us. VERY UNPROFESSIONAL!! Finally got around to taking our order. We both ordered side salad. Waited forever and thought about leaving when they finally brought out our dinner which was room temperature but forgot the salads so they went back and got our salad. She finally came back to the table to see how we were doing and asked if we wanted dessert I had to tell her that it came with our meal and then she didnt even know what desserts were offered. VERY DISAPPOINTED and will not be going back!!
Food good, service was great.
The servant was friendly and very prompt on getting the food it. Was very good
Sat at the bar and great conversation with the bartender. Food was delicious
DO NOT EAT HERE!!!!!!!!! My burger tasted like burnt dish soap! Dish soap! I hope I don't become voliolently ill. I love Chilli's burgers! Not anymore. Luke warm garbage.
Desiree was our waitress on Saturday, May 11th 2019. She was sweet and knowledgeable. Went for Mother's Day and our fourth wedding anniversary celebration. Nothing but good things to say, quick and friendly service at this Hinesville location, thank you! Sometimes it feels like you can't "get away" in Hinesville. That night, I did. Great job.
Ok, service slow for not having very many customers.
Service was great and the food was amazing. Their bartender's actually know how to make a good mixed drink!
Place was cold and the food was lukewarm, not sure if we'll go back to this one. Waiter was ok.
Waitress was friendly food was good jackberry. Margarita was on point ! Steak could have been better but everything else was good especialy the ribs and bacon cheese
Excellent food and service
Good food and customer service is on point
Was a lot of food, at a reasonable price
Wonderful food ...wonderful people.....ask for Anthony...he is great!
Great casual atmosphere and good food.
Great food, quick service
Our server was too notch. I only wish I recall his name. As he helped keep our hectic family lunch totally under control
We've been here twice and the food has been great! My husband and I havent been here in a few years and decided to come back and give it a try and we were super happy! Food and service was great! I recommend people to go try it, they upgraded there menu and I'm glad they did!
Chili's has very attractive lunch options with appetizer and entree combos. The price is pretty good for a quick lunch out and the options I have tried taste well. Overall the restaurant seems very clean and service is prompt and friendly. I deduct it one star because of the bathrooms. They need some work.
Very good food and service!
Food seems to be brought out straight from the freezer and warmed up, beans were shocking and the rice was terribly dry and hard!
Been here 3 times this year already, must say 2 out of the 3 were totally awesome, only once was it mediocre.. love the food here..
They don't put fresh chicken in the salads anymore. It was pre packaged.
The food was excellent and the service was great as well. It was my Husband's birthday on the 10th, and they sang to him and gave him a dessert.
Decent food but not as good as you can get at the many REAL Hispanic restaurants in Elgin.
I don't know why I still go here. My family likes it but I don't. Everything I've eaten just hasn't met my standards. They do have some good drinks though
Great food and service.
Great waiter, good service and good. Much improved from last visit 1 year ago
Was really busy for Valentine's day but food was good as usual, had a good Valentine's day with my family.
If I could give this place a negative score I would. All I could say is check your order because it’s not even close to being correct and a manager call to get picked up takes over 7 min
Paeden was our bar tender and she made sure we were good for diddy's bachelor kick off
Great food and service!!!
If you buy wings get the buffalo the spicy ones to like honey all and all pretty good
My girls said that the food wasn't as good as it normally is. Maybe there was a different cook?! My blue margarita was good and our waiter was nice eventhough he seemed to be juggling a lot.
I love they Cajun chicken pasta but also add shrimp delicious
About a month ago I got out of the hospital on crutches. I had been craving Chili's, so this is where my family and I came to. Usually when we come for a meal the staff is always very pleasant, but when I came on crutches they were extra helpful and all very nice. Ordered my usual, table side guac and a mex bowl. Both were very yummy
Friendly staff, great food. Portion sizes should be a little bigger but not bad for a casual meal.
Surprisingly good food and great service
Sunday early evening, not very busy, but service was slow. Missing their recent promotion $10 meal deal or the 2 for $25 deal. Food was basically good. Steak over-cooked.
The draft beer was served at the right temperature. Attentive bartender. The chicken nacho's were very good.
Great service, the food was good and the waiter was super nice.
There's a great deal 3/$10 on the back of the menu -drink, app, entre. The bacon burger is dynamite! Highly recommended.
So this particular chilis was good. They didnt have that employee Josh here so I give it like 2 thumbs up. The food at chilis is always awesome and the environment is pretty good. You just gotta deal with that outer city traffic to get here. Its located right next to mall so you can explore before or after if you would like.
Good tasting chicken wings. Nice and cozy ambiance. Will be great for a weekend date.
We usually have a good experience at this Chili's. Service is always fast and servers are friendly. They should be a little more strict on the employee dress code and facial piercings. My burger was undercooked in the past so I dont order …
I love their quesadillas, but some items on the menu could use sine refinement. Overall they are very good, but you might occasionally order something that makes you want to switch plates with your date.
Service was very slow. It took a long time for us to get our food.
Can't ever go wrong at Chili's
Not bad
Megan was very friendly and attentive, food was piping hot
Great food awesome service 5* +
Tonight my family and I dined in. The waiter was great even with my crying baby he was attentive and checked in on us. The food was delicious. I want to give many thankx to the staff and the manager amazing people. I lost my phone at their establishment with credit cards in the case an all it was returned to me. I am truely greateful that good people still exist. To the person who turned In my phone I would like to personally thank you, you have no idea how much you made my day.
Excellent food. Friendly staff. Will definitely recommend.
Chili's is always great! Family friendly.
Great food and great service
Food was decent. Can't believe how expensive it is to eat at Chili's.
The worst place ever. Soggy salads. That's all I have to say.
Bread was stale last Sunday around lunch..
Just left chili’s with my family. Best Chili’s we’ve ever been to. Host was very friendly, great server, our food came out hot and just perfect. If I can give this restaurant a 10 star, I would. Outstanding Service! Thank you!
Very helpful and patient. I had dropped my phone and couldn't find it but they worked with me to look for it and we finally found in between the booth and wall. I appriciate how friendly and patient they were.
Good service, food is exactly what you would expect from chilis.
Very nice atmosphere and our service was great
A coworker and I went Friday night. We chose to sit at the bar top. The bartender who waited on us, I don't know his name because he never introduced himself, was very brusque with us. More than once he walked away before I finished speaking. The first time it was when I was ordering food. I asked about the sides that came with my meal and he walked away. The second time he asked if I would like another drink and I said that I was going to switch to Sprite. He walked off while I was speaking and I never got a Sprite. When it came time to pay, I used the portable machine to pay with my card, but my coworker was using cash. He waited patiently for awhile and the ended up waving his money at the bartender every time he walked by. We waited quite a while before the bartender finally came over to cash him out. Our food wash great, and the gentleman who delivered our food was very helpful.
Food was delicious but the server acted like she didn't want to serve a black couple so she get a 2.00 tip based off how her service was she sent other ppl to our table while she just watched us from the bar.
Just had a great meal here! Eric was our server what a great guy will have to come back without question!
Good food, was there on a slow night and the staff didn't check back without flagging them down. Not the normal for Chili's.
Now improved a lot in cleanliness and good food.
Our server was excellent! She was attentive and fast. Food good, as always. Prefer this location over the pearl ridge location.
I was able to walk right in and grab a seat at the bar. The staff was nice and had 2 for 1 drinks. The version of a chicken Ceasar salad I opted for was really good and will be back for again.
Great food top atmosphere friendly staff
Service was great, the kitchen made a mistake and my family and I were offered a free desert on the house. Great food and atmosphere!
Chili's is usually one of my favorite places. Not anymore. This location had good food, but stale tortillas. Our server was not good at all - I think his name is Paul. He forgot one of our drinks, never offered refills (we had to ask for them), never checked on our food, messed up one of our orders, didn't bring plates for our appetizer or for my fajitas, forgot to charge us for a drink after we had already paid then caused a scene about it. Just awful. So disappointed.
Horrific Service. Servers are standing around in clusters playing with their cell phones and chatting other than doing their jobs. My wife and I visited this place at 4:25PM on 7/26/2019. I went to the restroom while my wife was sat at a table in the bar area. The men's bathroom was a mess. The floor had water all over it and none of the papertowl or soap dispensers worked. I walk up to group of 4 girl servers chatting in the alcove past the bathrooms. They not only ignored me trying, they walked away from me as soon as I said "excuse me". I then went to sit down. 10 minutes later, not a singler person came to check on us. The two women working the bar area were chatting in the corner and ignoring everyone. I tried 3 times to get their attention. Each time, they acknowledged me but continued chatting. We had placed down our menus ready to order but hadn't even had our drinks taken in 15 min. We finally got the attention of the hostess and said we haven't seen a server. She said "Sorry" and walked away. 5 minutes later, still nothing. So my wife and I just walked out. 25 minutes of getting ignored was all we could take.
Food was ice cold !!!! Steak was 50% fat and not 18 bucks worth in my opinion . Manager was not very helpful don't waste your money at this place !!
There was alot of ppl the night we went but our wait time for a party of 7 wasn't long at all. Their customer service skills are through the roof
Great service. We were seated promptly.
Another great place to eat on i-drive a very close second to millers butt still amazing. Super friendly and quick service was second to none. Not a bad thing to say
We don't come here much but when we do we are usually happy with the food and dessert. Their chocolate molten cake is one of the best. Their prices are also good for the amount of food you get.
The fried pickles are great and the bacon burger was amazing! Best I've had In a long time!
Food is great and you really can't beat their 3 for $10 deal. The server we had was amazing and super attentive even though it seemed like she was watching about half the tables in the whole restaurant! One of my favorite places!
I’m not sure what’s going on, but the customer service here truly sucks. The bartender acts like she hates her job. She doesn’t say thank you and gets an attitude when ask how much longer. A group of people came in and was waiting to be seated. I watch her look over at them and didn’t help. They waited about five minutes. I finally told her that the people needed help. Overall chili’s customer service use to be awesome. Seems like no one cares about their job or how they treat people. I’ll continue to eat here, but I’ll necer ever tip anymore.
I see that other people have had a bad experience at this Chili’s, but my experience was just fine. I wouldn’t call it a five-star experience by any means, but my mother and I came during the slow time between lunch and dinner, so our service was quick and efficient. Maybe others came during a rush hour crunch and the service was lacking. I ordered the original Chicken Crispers and honestly, the chicken looked a lot better than other Chili’s I’ve been to. They weren’t drenched in old oil that tastes like yesterday’s lunch. My mom and I love the chips and salsa at Chili’s and as always, they were the best starter! Our server was attentive and if he couldn’t get to us, the other server had his back and helped us out. Both were kind and accommodating! It’s a very nice Chili’s. It was clean and I love the setup! Overall, it was a nice experience. I would recommend coming between the lunch and dinner hours for a quiet, relaxed atmosphere and attentive staff.
My best place to go for ribs and the classic wings. Awesome staff too
AutoZone spinach dip didn't know I will be getting a bowl of leaves with a list sauce on top.
Friendly server but not a great location. Soda tasted off, corn on the cob came out ice cold and even our bill was wrong or meant for another table.
We have been to Chilis a number of times, but stopped going a few months back after a totally botched meal... But we decided to try again, since it is so close. Not a good idea. I ordered a steak medium rare, and it was served to me raw... And I really mean that, it wasn't a matter of preference or opinion... It was practically mooing. So I sent it back, they put the same steak back on the grill and brought it back burnt on one side... Seems to me you shouldn't put meat back on the grill that had already been served and could have very well been eaten off of and man handled. Just my opinion, I guess I'm weird.
The food took forever and the chicken crispers were more like chicken nuggets. The fries tasted like a day old. Disappointing
Great value suberb food
First off this was our first date night in quite a while ( Myself and my wife). We walked in the door, no employee in sight. We waited 10 min to be seated ( not very busy at the time we arrived). Once we were acknowledged we were seated and ordered drinks. We then ordered our appetizers and main courses. Our food came out at the same time as our appetizers. I ordered a medium rare burger. When i cut into the burger it was cooked closer to medium well. I sent it back and asked again for medium rare. The replacement burger came out cooked the same as the first. I refused the burger at which time the General Manager came out and spoke with us. To be honest she appereared to be a tad bit snooty. She informed me that Chili's requires burger to be cooked to a minimum internal temperature but she could have the steak cooked as requested. When i pointed oit the menu says burgers "may be cooked to order" she said that the way she "understands" Chili's policy is how she runs her restaurant. I again stated what the menu clearly says, the GM told me she will get with her boss but he is in Montana and it will have to wait. They comped my burger which i wasnt going to eat anyways. I ended up paying 30 dollars (after the tip to my waitress) and went away from the restaurant hungry. I will never eat at another chilis location based on the GMs "understanding" of policy, and the unacceptable behavior of said GM. Date Night was ruined, THANK YOU CHILI'S. I gave them 2 stars because our waitress Brandi was amazing and really did try her best. Other than Brandi this experience was completely and unequivocally horrible. P.S. My wife said the shrimp tacos were seasoned perfectly.
Country steak is best around
My waitress was very pleasant and the drink was made perfect
Went in for a birthday dinner. I’m only giving it one star because the food was good but other than that the experience with my hostess and the person that sat us was horrible. I just went to chili’s yesterday and the experience was well below average. When we walked in the hostess who sat us already seemed like he didn’t want to be there. He tried to sit us at a booth and I asked him for chairs instead because my mom has a bad leg. He then seated us in the middle of the room with an attitude although there were plenty other tables. Then our waitress , Mariana, had some sort of problem with our table in general and I’m not sure why because it was only three of us and we made no problems once so ever so I figured she was just in a bad mood until we noticed she was treating her other tables with kindness. She was very short with us, we could barely ask her anything without her rushing off while you was still talking. She barely came to our table we seen her a total of three times (when we were seated, when she took our order, and when she gave us the receipts; to which she told us just pay through the machine not knowing if we was paying with cash or card) other times it was just other workers bringing everything else to us. She was very rude and had a straight attitude. Every time she was working with another table, she continued to stare us down (even though she refused to come to our table)like she was racially profiling us and waiting for us to Dine and Ditch or something. Which boggles me because me and my mom are white mixed and my spouse is black. We had our money to pay like everyone else in there. I will not be returning to this location ever!!!!!! I have never had problems like this with their other location in Pittsburg on century ave. So that’s where I will continue to go. REMIND YOU IT WAS MY BIRTHDAY DINNER ! Oh yea and because she was so busy trying to rush us out she forgot my dessert to go and I had to remind her but yet she once again sent someone else to give it to us.
The food was hot and fresh although we had to wait about 5-10 minute for a table other than that they work quickly to sever us
Don't recomend online ordering. Had an online order experience that was just bad. Get there and takes a while for anyone to come up and ask what we are there for, think they have a communication issue because had multiple others come up to ask and no one told us if it was almost ready, or someone was working on it, or what was happening, and it didn't seem like they talked to each other much either. They almost forgot a mango tea I ordered and I didn't realize until we were home, but they forgot my asparagus side that was an extra $1 and our side salads from or meal deal for 2. I did look at the paper they had on the table for our order and it does look very confusing to read so I'm assuming that's a big chunk of the problem with to go orders. Food that we did get was still good though and the manager was very nice about it. Think they just need to get the to go system set up better and maybe work on communication skills.
Food was very enjoyable for the price
I am not impressed with this location. The food is cold and the service was not great.
Got there about 9:30pm no line few ppl and awesome waitress wish I could remember her name cause usually the waitress is okay great dinner!
I like this location primarily because the server we had was one of the best servers I've ever had in any restaurant. Older guy... Was really good. Food-wise, it's Chili's... Usually consistent and you know what you're getting g when you go there.
I drove 14 hours to experience Chili’s for the first time at this location. I was delightfully greeted by their most caring staff members, including a sweet young lady named Asia. Love this place!
My favorite place great service food is always good and hot and of course the best margaritas in town
Please get rid of your commercial. The singing is God-awful
Excellent price. Food was great
Great people-watching place, great baby back ribs.
I can always get a good meal here. I'm one to try something new every time I go out to eat. At Chili's it so easy to do. Good margaritas too. Lol. Always have good service.
Service is bad But. Food is great and place is clean
Service is a hit or miss but my kids love Chili's so only reason we stop by here and there.
Three sub par experiences. Found it insulting that my wife found a piece of plastic in her Cajun chicken pasta and the manager told her she was wrong, that it was gristle. Eating in we had poor service, waitress walked past us 4 times before asking what we would like to drink and the women’s bathrooms were terrible. Only one of the toilets was not clogged and the bathroom was not clean. Taking out we had to scavenge our own utensils once we got back to our hotel because they forgot them. They also did not put avocado or pico in our salad. I’ll be exploring Applebee’s menu next time we’re in the mood to eat out. The one across the street from this chili’s had a full parking lot and chili’s parking lot was nearly empty. Must be a reason for that.
Took 45 minutes to get our appetizer and that’s all we ordered.... I walked around and counted only 7 other tables being served in the whole restaurant. Our waiter only had two tables and he was extremely inattentive. I don’t see myself going back ever again.
Ordered to go and food was still delicious. That's key
Mango margarita was awesome. Chips and dip we're good. Chips we're crisp and fresh. Dip didn't have too much nasty cilantro. Appetizer trio was good with hot food served. Waitress was super nice and very helpful. Manager was very friendly and polite. Came and checked on us about as much as waitress did. Very impressed with service. A+++
Our visit was a great visit!!! Our server Tyeria had impeccable customer service and made us feel at home!!!
I went to this Chili’s and I ordered my items. It took 30 minutes after our order, still was not served with soup or drinks. After went to front desk and requested for soup, we received soup without silverware or paper napkins. Went to front desk again to collect those myself. The fajitas were just warm and not hot when served. The sides we ordered was mixed up, when asked to replace with the correct sides, still was not served with the right side. The waiter came to our table only twice during the entire time we were there.
Service & server was great
Had the Old Timer burger. It was very good. Elezabeth, our server was excellent.
Good menu and very nice wait staff.
Great French fries. Good waitstaff in Kayla.
Can't ever good wrong with Chili's. Great food.
Same place, good new food and beer options. Return of good desert options. Try the smoked cheddar cheese sausage.
Love the pick two and pick three options because I can never decide. Fun games to play on the new digital table displays. Price is in the middle.
This was one of the best dining experiences that we have had in a long time. My daughter has Celiac Disease and gluten ingestion can be harmful. Most restaurants do not take this seriously or act as if it is an aggravation. This can make eating out a miserable experience. The employees and manager at this Chili's were more than willing to accommodate and even assured us that the food was prepared separately. Will absolutely be back.
Good food and good service. The bartender was also out waitress as we sat at the bar.
Nice atmoshere staff was friwndy serve was great.
Worst Chili's I've at at... not recommend
Food and service were top-notch. And the lunch crowd was not that busy for a very enjoyable lunch break.
I have gotten curb side of takeout st several different restaurants and they all are the same food is better inside , food to go is mediocre at best
Good service, good food and cozy atmosphere. Would reccomend others to dine here. Changed a great deal over the years and I feel that the experience here has become much better.
Two for 25 $ what a great deal !!!
Great food and great service!
Really great food. Waitress was spot on for having to deal with 6 different orders.
Food was great. I've eaten here b/4. Recommed to anyone in or traveling thru Milledgeville Georgia. Waitress seemed a bit distraced at a not too busy 3 p m time.
I always visit the local Chili’s no matter what town I’m in. For the most part the staff is friendly in spite of being very busy. This Glenwood Springs Chili’s is the slowest one I’ve ever been in and it is probably because of the service. I have had two different bar tenders during my visits and both have been the worst ever. The female I’ve had twice and have never seen smile. Everything is an inconvenience to her. I’m not just assuming this I have literally heard her swear about customers and the fact that she has to work. The male I have had once and he was also a gem. He also sweared our loud about the tables in the restaurant side and there high demands. Sorry for the long dialogue, but I am hoping someone with some authority reads this and sees how rude and inhospitable these people are. The absolute worst bartenders I’ve ever seen!!!!
Everything was going well until we finish our dinner and walk into the car to find out that someone broke in to my car and another car as well. Call the manager to ask for vedeo and he didn't have anything. File a report with local police. This is a major target attention for people to do this. Overall good food. Be careful driving into this place especially if out of town, you can ended up with some expensive repairs on you car.
3 for 10$ combo is a great value with a ton of menu options to choose from!
Good food selections, reasonably fair prices, friendly wait service, and lots of TV monitors broadcasting a variety of news or sporting events.
Food was decent. Like all other chili's, fresh may not be their aim. But most was edible.
Was the worst food
Not a Chili's that we will go back to, service was good, but quality of food was very poor.
Kids picked everyone eat everything so we could get the delicious chocolate chip cookie in the skillet
If I was asked to write a review at the beginning of my dinner experience here, it would have been 1 star, but our server Tori, the manager, and the cook definitely made our experience so much better that I truly appreciate their work ethic and manners. I tried to send a compliment on their site directly, but for some reason it wouldn't load. Anyways, more specifically on why Tori, the manager, and the cook were so awesome. When we first arrived to Chili's, the hostess asked us how many was in our party and we stated "only 2". She then took our menus, ran to our table, threw our menus on the table and then ran off. Didn't even tell us who our server would be or say "have a great meal!". We sat down and my menu had some sort of sauce on it, but I didn't get worked up over this. It happens. With a minute or 2, our first server Lauren, took our drink order and that was the last we spoke to her. She went out of her way to not take our order, to not go near our table unless she had to, and when I made eye contact with her to have her take our order, she would run off to the next errand. After 20 minutes of this, I got fed up. I went up to the hostess stand and had to wait a few minutes there. She then goes up to me and asks how many was in my party. I stated "we have a table and we haven't had our order taken, I wanted to speak with a manager". She then asked where we were sitting and I showed her to which she went to get the manager. Tori, came to our table and asked if we needed anything. I advised we have yet to order and we were waiting for the manager. She stated "oh yes he will be here very soon". She walked away but walked back within maybe 30 seconds and took our order. She was incredibly helpful with taking our orders, knew the menu like the back of her hand, and was apologetic of the previous server's bad service. The manager then, and I apologize I didn't get his name, came up to us and apologized for "them dropping the ball". It wasn't them, it was Lauren, but I really appreciated the gesture and how quick he was. They were very caring and knew we just wanted food. We ordered the 2 dine for $25 meal and our first order was chips and salsa. The cook came out, and I apologize but I also didn't get his name, and apologized again for the service. He made sure we knew he was going to bring the food out promptly and tasty. He was so nice. After a wee bit, not too long, our entrees came out. I got the half rack of ribs with black beans and cole slaw. My husband got the 10 oz sirloin. Everything tasted great, Tori kept our drinks full, and was very sweet the whole time. By the time it came for dessert, I was too full and she very nicely put our cheesecake in a to-go container. I appreciate all the work Tori, the manager, and the cook put into turning our experience around. It truly stuck with me with how nice and apologetic they were, even though they had nothing to apologize for! As for Lauren, if she didn't want the table and tip, don't take our drink order! I would have rather just waited for Tori in the first place. I truly appreciate how much this crew, minus Lauren and the hostess, went our of their way to turn my night around. I got to enjoy a wonderful dinner with my husband because of these lovely people. Thank you so much!
Food was good. It came out in a timely matter.
Great food wait staff amazing hostess a little rude and condescending . Overall awesome experience
My daughter and I took her friend to Chili's for a cute a little birthday dinner. Her friends food was good but my daughter and I got burgers. We both got our burgers, but they were pink inside. Some people like pink but my family doesn't. They made us new ones and they were still pink. They made them for the third time and FINALLY got it not PINK. The booth we sat in was ripped, but they were still comfortable. Thats why I give it a 3.
When we walked in there were many of the tables covered in dirty dishes, they had run out of what I ordered, it took about 1/2 hr to get our food (they weren't even busy) & it was barely warm. We had to ask someone to get our check so we could pay. We were there for over an hour: ridiculous! We were on our way home from MT; we were hungry & didn't want to be stuck there for ever!
The fresh chips and salsa start the meal off right. The backyard porch is the tastiest margherita for a summer dinner and the southwest egg rolls have always been my favorite thing on the menu!
Not so fantastic, but was okay
I give them one star because I can't give zero. Hostess kept trying to seat us at a high top even though we refused 3 times. Tried stuffing 6 of us into a booth, and acted offended when we asked her to have a table cleaned off. We left when the waitress whined about a "large" party. We took our business elsewhere. Poor service. Go anyplace else.
Have gone here several times on Wednesday for the 6 dollar burger and unlimited fries. Great burger and fries and also excellent service. I also love the fact that they have a ziosk so you can pay at the table. Go there for lunch you will not be disappointed.
The waiter was super slow. I don't know if he had too many tables that he could handle or if he was new but he asked us if we wanted a refill on our drinks and we said yes. But it seems like he waited until the table next to us wanted their drinks and then he was bringing them all out at the same time which made us wait even longer. I got the penny chicken pasta. It was decent.
Great food. Casual atmosphere.
It was super busy but the waitresses worked together as a team to help one another out....Our waitress was very attentive and nice...The food was amazing...
Host gave our table to another party after we had waited much longer. I mean they called our name and the other people just got up and took it despite the guy just taking their names moments before and it not being mine. They were very busy so we ended up having to wait longer and with a much worse table and a server who never came. We ended up just leaving.
Very good food and service.
We sat outside when only one other couple were there. By the time we departed, two additional tables outside were in use. Egg roll-styled appetizers were delicious. Forks provided were those that appear to be real metal but somehow are light as plastic. Maybe sitting indoors we'd have received real utensils. Drinks had a flashing plastic ice cube. GF thought it was great. I had a salad which was uninspired. Forgot what GF had, but she ate all of it.
1⭐ star for host area. 4 ⭐⭐⭐⭐stars for the waiter & food. We waited to be seated 25-30 min!! They had plenty of employees (3-4 hanging out at reception area & 2-3 on the floor.) It wasn't busy at all. It was 3-4pm on a sat. Our table was dirty & the menu had food stuck on the pages. We almost left but we waited so long & we were hungry. We ordered small (just in case svc got worse) & so we could leave asap. The waiter & the food was good, the only pleasant experience. The waiter was very nice, helpful and informed about the menu. Thank you for that. I just don't get why it took so long to clear all these dirty tables when clearly it was slow & there were plenty of employees (or whoever) up front talking hanging out.
Leah was my server and she was full of life. Very knowledgeable about the menu. We didn't know what to get she guided us! If ever we go back we will be asking for her section. Thanks Leah for a great experience!
I am a very frequent customer of this chili’s, my boyfriend and I love the the food. We stopped sitting the restaurant so frequently because the service is not great, we order crubside quite a bit to avoid that. Tonight we decided to try to sit in the restaurant and enjoy the meal, but again we had issues. Positive side the appetizer was delicious as always, and the Tito punch first time we tried that were excellent, when we finally got them and our waters. Our server seemed a bit new so I can understand his struggle. The food was my biggest issue the app came out then not even a minute later our food came out. The Cajun pasta was terrible the past was hard and seemed like it either died in the window or it was microwaved with no sauce. Our server was extremely apologetic, but it seems like everytime we sit in this restaurant the service is terrible and the food isn’t right. Sadly we live down the street and this is usually our go to when we don’t feel like cooking, I don’t want to say I won’t come back but I will not sit in this restaurant again.
Great rolls. The owner is very nice. Excellent customer service. Highly recommend this place. Delicious food, great hospitality and wonderful service.
We were seated right away and then forgotten even though there were plenty of employees standing around chatting with one another. Everything was just dark, dirty and dingy. The food was not worth the wait or the filth.
I submitted an on line order. When I arrived to pick up order I asked for a side of ranch. The young lady rang it up and brought out my order. Got it home and no appetizer and no ranch. How hard is it to read off a piece of paper and put items in bag?
Friendly staff, our waiter Anthony was amazing and has a great attitude!
Great service, good lunch!!
Came for dinner and placed a to go order waited over a half out then asked where our food was to hear that the “to go” gal was busy. After another 20 min had to ask again and someone came out with cold food. Absolutely horrible service. This was after I asked how long it would be for a to go order from the manager so I knew when to order appropriately. No apologies...nothing. Have been coming for years. Won’t be coming back again..
Very good hour lunch experience. Me & co worker had a delicious lunch in .45 min. The 3 combo fajita's were Awesome!
Two family members and I all got ill and the only thing we had in common was the Queso. Called to discuss, and was promptly blown off by the kitchen manager who said that was highly unlikely a food issue could surface within an hour, but that he'd "inspect the Queso". How do you do that? 2 of the 3 of us had to use the restroom when we left and went across the lot to go shopping, the third after we got home. Not planning on returning.
Great place to eat, go there or carry out often. Always the best!!!
Food was excellent! Bartender provided superb service! Will return.
The people who cook the steaks don't seem to know that Medium is different than Well Done.
The food wasn't so hot neither was the service
Had this sour cream sauce just slothered over everything. Both picture and description said nothing about this and I ordered it with no cheese. Had i known, i would have skipped the excessive sauce as well. My husband's food was dry and the texture was off. We won't ever go back here, one of the worst dinners ever.
Large menu. $.99 kids meals on Tuesday nights.
Service was horrible since I requested a booth... Never again. If the bartender would've been our server today then it would've been a whole lot better. Even the bartender checked on us more than our actual server did. We were in there for over 1 1/2 hour and we didn't even get our food. We had to go to work so we took most of our food home
One of my favorite restaurants was always like that, there has not been one time they have not treated me well here they are always very kind and consequent here I am very happy when I write about chilis I really enjoy it if it were for me I gave it 1000
Love it but service wasn't great in East haven
The best margarita in the world❤️❤️❤️❤️
Sitting at the bar is your best bet. I've sat at tables before and never been happy. Also on occasion the beer is flat from the tap.
Food was acceptable, tables and chairs were really dirty... Even after they wiped them down again , they were still sticky like a collection of syrup all along the edge of the table
This review is more of a reflection of the Chilli's franchise in general. So disappointed to see their food standards drop so drastically with their menu changes. Food looks good, textures are fine but absolutely NO flavour. The cooks at this location were kinda sloppy and the manager did all she could to try to change our experience. We really appreciated her. We won't dine at any Chilli's again. The old Chilli's food styles will be missed!
Came here on Margarita day probably an hour before closing time, and I swear the bartender was the sweetest woman I have ever met. I apologized for coming in so late because we didn't realize that they were closing around 10 or 11. She told us no worries and gave us amazing service!! I can't remember her name, but she is definitely somebody that chilis wants to keep around.
Went on a Saturday night. Our ribs were ice cold in the middle and came out before our appetizers. We saw our waiter only once after placing our order...
Great food. Service last night wasn't the best. But mostly great service. Good selection of food and we'll prepared. Their steak is not the best.
We go here alot! This location is much better than the Christiana mall location, and we only live 5 mins from Christiana! Service is always quick and friendly. $5 margarita of the month is always excellent. Menu is pretty basic, but we are happy with what we order each time. Southwestern eggrolls appetizer is yummy and the fajitas are hot and delicious. Hubby gets the Chili's chili burger every time we go now since they've added some new menu items last year, and he loves it. This is probably the restaurant we frequent the most, if you want decent food and drinks with friendly quick service for the family, choose this Chili's
Had a great meal today at Chili’s in Conway, AR. Our waitress was very good. She kept our drinks full and was very polite.
We love Chili's because the food is always prepared well and the 2 for 25 meal is a real bargain and hot chocolate chip pan cookie with ice cream, there is nothing else to say. Music could be a little softer but oh well we're seniors.
Excellent service
Very good service , perfect steak temp. Good job
Absolutely amazing food and the waitress was outstanding and very polite and friendly!!
In a word, nasty. I have been here several times desperately trying to find something decent to eat. I did have some luck on one occasion with a turkey club sandwich. However, tried a burger and fries today which was a mistake. Ordered the burger with no cheese. Of course it arrived with cheese and stone cold fries. Tasted terrible. If you really look at the fittings and decor in the place you will notice the caked on dust and grease. I will not ever go back to this Chilis.
Excellent place for your comfort food experience
Ok food and ok service. They were pretty busy though
I enjoy Chili's, I used to work at the one in Applewood so I know that their service could be a lot better. I had a female server she was amazing she did come and check up on me often. Although I did not enjoy my food this time around but I will be back because I know that each time it might be a little different my ribs were just a little overcooked
The service was not good. Took our order and brought our drinks and food and then didn't come back to check on us. We had to hunt down our ticket to pay.
Uhhh. Amazing
Had to wait like 15 min to even see anyone. Food came out over cooked and tasted like it sat in the window. Cheese on fries was hard unlike the others we have had. I normally don't visit this one and definitely won't be back
Our server, Daria, was excellent. She provided quick service and was on point with our water refills (we didn't have to ask). The food was delicious and very filling for lunch sized servings. I ordered the monthly special $5 margarita and it came with Halloween fangs lol. Very nice experience.
The fajitas didn't sizzle when it arrived on my table.
The place was extremely busy at 6 pm on a Friday, and service was a little slow. But we had the best waitress in the place. Gabby did an amazing job taking care of us. The food arrived hot and was delicious. Great experience! Nice job, Gabby!
Good experience. Our host and server (it wasn't very busy at the time) was Denver. He is very high energy and attentive.
Chilis is always good.
Clean, prompt service, friendly staff, and standard Chili's fare. Never any issues!
It was a great quick lunch. The waitress who seated us was amazing. Actually stopped what she was doing to seat us and made sure we were seated at a table because my husband was in a wheelchair. Our actual waitress was training but did amazing. My sandwich was the best I've had for over 2 years. Came in to give it one more shot and your team scored. Thank you so much!!!!!
Great food,margaritas and service!
A pretty typical Chilli's experience. Decent food at a decent price. It's not bad, but definitely not the most amazing food either. We usually get the 2 for $25 deal which is nice because you get an appetizer and dessert. However the cookie was a bit dry.
Service was so very bad. The last 2 times we visited this location we stood at the entrance for 5 minutes or more without even a greeting or acknowledgement. The waitress was trying her best, but I don't know if they over stacked her tables or what. She seemed swamped. Our food obviously sat under food lamp for too long. My husband's steak was over cooked. He asked for steak sauce. It took her ten minutes to bring it. We'd already gotten it from another employee. Another family seated near us, but in a different servers section, was so frustrated with the wait time for drink refills that they ended up getting up and going to the bar to get one. Despite my husband's steak being slightly over cooked, the food was okay. It was close to standard. I hope they get more help soon.
Hot and Fresh food. Really nice staff.
Great place to celebrate a birthday or just coming together as a family/friends meeting. The food is tasty. Service was excellent! I would definitely recommend this place to everyone I know.
Love this service! Ordering online is easy! Paying online a breeze. Texts tell you how long before your order will be ready. They bring your order to the vehicle. Sooo awesome!
A bit pricey, but the food makes up for it.
Great food, tend to be a regular here. Always smiling faces however the service time can be a bit much. They understaff on slower days, so be prepared to wait if it's not a "popular" day.
I saw a lady exchange her spoon. There was something dried on it. But mine was all good
It had been awhile since I had been here but was quickly reminded why. I ordered the 6oz sirloin with a half order of shrimp. What I got was a very undercooked portion of meat with a side of cold shrimp. At least the other side items were decently warmed. The saving grace was the waitress who appeared to be juggling too many tables and still managed to stay positive. Just go to Applebee's or Texas Roadhouse and save yourself the disappointment.
My waitress was wearing an overt amount of an over powering perfume and I was unable to smell my lunch or much else for that matter. Also our drinks weren't tended to and she wasn't helpful at all really.
Hey, Braydon Turner here; I just wanted to say I had an amazing time tonight and I wanted to thank our waitress and the entire chili’s staff for helping us tonight. I mean if I had to pick 3 words to describe tonight they would be terrific, exalent, and fantastic. This was a night to remember.
The waiter was nice. Crispy chicken salad is good. The dressing is spicy.
Great appetizers, and fast service during the evening rush. Our waiter Lucus was quick a and prompt and very knowledgeable about the menu.
Our waiter Blake was so nice he made sure our orders were exactly how we wanted it. He even took the time to talk to us about our day. Best service I have had in a long time.
Came here a month back with 5 friends and a baby on a Saturday! That being said we were put in a small space. Very Busy. But our server was Fantastic. I normally never have problems with this restaurant. Food was great.
I really like Chili's...however, I may be reaching the end of my rope on the Idaho Falls location.... 3 times now I have showed up at 11:00 am and upon entering the restaurant I have noticed how dirty everything is...apparently the night crew does not clean up at closing....I've been here 10 minutes and the bar is still trashed from the night before...can someone please get this addressed so I can enjoy my lunch without the slime...omg...the football game is getting all the attention from the employees....get a rag!
Love the skillet cookie! BRENDA WAS AN AMAZING SERVER. AUSTIN ALSO A GREAT MANAGER. I Love coming to Chili's!
First time in Orlando in 5 years & never tried Chilli's before. I thought to try it & I have never been so amazed at the quality of service & food. Honestly would recommend to anyone, plus they have a take-out area, which I will be trying soon!
Always friendly and my order is always correct
Last visit there were hardly any customers. We stood at the hostess desk waiting to be seated for 20 minutes while a waitress stood two tables away from us flirting with 2 young men and ignoring our attempts to get her attention. Then once seated waited another 15 before a server ever came to our table.
Terrible experience. My table didn’t receive our appetizer until after we got our entrees.. and only because we ASKED for it. Two sets of silverware were not clean, and the waitress, Katie, was unimaginably AWFUL. Katie was not friendly, and lied to us about why our dessert ice cream was melted.. saying, ‘our ice cream maker hasn’t been freezing well’.. knowing that the reason the ice cream was melted was because it had been done for a long time. Food was average. Go at your own risk. :/
The food was good and enjoyed being with the grandkids.
Great salsa!
Great service and great food.
21st birthday for my daughter. Great drinks, great food, not to expensive. Great atmosphere. I'd go again.
Family gathering for my grandson. Our waiter was excellent! He made sure we were well taken care of. The shrimp tacos...delicious!
My family and I love Chili's! Reasonable price and you leave full.
Food was excellent. On point. Our waiter was actually the bartender on duty also but he kept all running just fine. We'll definitely be back!
Miss Brenda. Exceeded our expectations. Service was great. Towards the end of my my (serlion dinner) I found a hair in my food. The mgmt team came to the table and questioned the said hair. Very unprofessional! Good job Miss Brenda. It's a shame your mangmt team isnt on the same page as you. If they lived on tips, I'm sure their service would be better.
The .eat was tough on the fajitas tonight
One of my favorite get-out joints.
Jessa is an amazing server!!! I always ask for her when I come to eat. She is funny, good at what she does, and always has a great attitude!
I always enjoyed the Chili's meal no matter which location. Friendly staff, great food, drinks & place. Highly recommended this place
We had a good overall experience eating at Chili's. The food was great, however the wait time to receive our food was quite long. To be fair we did go on a Sunday afternoon where the restaurant is generally fairly crowded. Our waiter was very kind and did let us know several times when we could expect our food. I had a mushroom burger with fries that was great albeit a little greasy. My wife had a chicken sandwich that was also very good however it was too much for her to eat so I helped her with it.
Drinks are a lil expensive. But oh so good!
Fajitas were great, as well as the service.
Consistent great food for good price
Service was ok ... I've had better steaks
Great food and service
We like to sit at the bar, drink a Bluewing from Flyway Brewing and have some good food. Great place!
Food good as always. Service was not bad at all either! If you get the mango tea. 10 pumps of mango syrup!!. Your welcome lol
As much as I love the food I honestly hate coming in to eat. In the last year I’ve been here probably once a month and 11/12 I’ve had horrible service. From cold food, not being greeted, or being completely forgotten about. There have been many times I just leave cash and leave because I had to wait 40 minutes after I got my food to see my sever again. DEFINITELY DO TO-GO not dine-in.
We were on the road traveling long distance and having our truck fixed at the Ford dealership nearby. We couldn't believe our ears when we were told we were being towed to a Dry Town. It was so nice to be able to go to Chili's and still order a margarita with our meal. They even have happy hour! We sat at the bar and bartender was wonderful. The food was all decent as you'd expect from any Chili's across the country. Decent pricing. Definitely the place to go in that town!
Visiting in Denver. Hadn't been to a Chili's in years. Food and drinks were as I would expect. Perfectly good for the price.
Great food, but pricey & the service fair
Food was good but the service in the bar area sucked!!
We love Chili's. Great food and service! Not to mention the yummy drinks!!
I went in Chilis at 2:20 pm. I was seated immediately. The problem was: No one even acknowledged I was there. Servers waited on the table across from me and next to me, and never even said"I'll be with you in a minute." I have been a server for a number of years. You don't ignore people for over 5 minutes!!!
Honestly the worst experience I've ever had at a restaurant. Waited 5 minutes for a host. Then waited an additional 15 mins for a waiter who never showed up. Food showed up and one of the dishes was wrong. Had to wait another 15 for the next dish. While waiting, the people next to us got up and left. They too had to wait 15 min for a waiter to never show up. While the couple walked out, a waitress said have a good day and shook her head at them...like they were wrong for walking out after nobody even came to say, " I'll be with you as soon as I can." Bill showed up, was completely wrong. Second bill came out, was still completely wrong. Obviously, they don't know how to use their own register system. Not to mention, one dish was never picked up. We had to get our own napkins and silverware for the dessert. At this point, the manager had walked by 10 times and never approached us once for any of the 10 mistakes made. When we finally approached him, we were told to have a good day, followed by an eye roll. What a manager...
Great food never had an issue whether I was in the restaurant or ordering take out.
Yummy food, sevice good this last visit but it is all according to what waiter/waitress you get.
Fast service, we were quickly seated and got our drinks fast. We shared an appitizer platter for afternoon snack which came rather quickly. The place was neat and clean.
This is my chill place. My daughters and I enjoy a girls night here. Always nice people and servers. Great environment for family outings.
Add steak fajitas that were great and good service
Very good food and great service.
Food and service was great
Sat in the bar area at a table and waited 10 minutes without even someone to offer drinks. We walked out the front door without anybody even saying goodbye
Our waitress brought us our food without any silverware or napkins. My fiance and I ordered our steaks medium-well and after 3 attend stay still weren't cooked correctly but we were too hungry to wait any longer so we just took what we had gotten (half of the ribeye was rare and the other half was well done on both). In my opinion when you work in a high-paced high stress job environment you should stay professional and greet customers or patrons with a smile and provide friendly service which our waitress did not. Overall our experience at the Chili's in Elkton was not a pleasant one and, with my fiance being as picky as he is when it comes to his food, I highly doubt we'll be return or repeat patrons of this specific location.
Great food & service
Okay food, okay service
Once again they did a good job, chips were stall and the salsa was runny but the Bahama momma was good.
Awesome staff. Ordered items were served quickly. Thanks Chili’s
I love chilis great place to relax and have good grinds
Food wasn't good, bad cut of meat and over cooked veggies.
Triple dipper was good, service was great. The southwest caesar is boring and the shrimp on it was undercooked. I've had this same issue when I ordered shrimp on the cajun pasta.
Ribs were great. Service was slow. Only obe server for full bar area. Ordered coffee with my dessert. Dessert came, never got coffee. Management was no where to be found.
Food was good.. service was not
I had the California Turkey Club and it was very good yes
Local favorite always great service
One of my favorites. Love the south western eggrolls.
Service was good, but food not so much. Soup was old, entree not hot, chips salty & greasy...disappointing experience overall
Great food and very affordable!
Sad when this is the best place to get Tex-Mex in Hawaii... need a Chuy's so badly!!!
Good service. Great food.
Good food for price 3 for 10 is good
Good drinks, bad service. The waitress had a bad attitude from the start and rolled her eyes. The only reason I would go back is happy hour.
Pros - good prices for OKAY food. Cheap prices. Clean. Organized Cons - The waiter we got was awful. Very slow, didn't really talk to us. Seemed like he was use to handling bar customers. He didn't come around much, he wasn't keeping an eye on our table. We often had to flag him down or call someone else. Just super poor service. Chili's if you're reading this, put in a secret dining person who can review each of your staff and get rid of the ones that are driving down your service. I won't be back any time soon. Oh, and for Chili's sake he forgot to charge us for several items. Yes that was nice for us however I don't think it was even intentional. I think he simply wasn't trained or didn't care.
Always great service.
By far the best chilli's I've been too. The food is always cooked perfectly and brought in a timely manner, and the customer service is excellent.
This was very good. Great drinks, appetizers, and main course.
The first time I went was really y, but I went yesterday and the chips and salsa was way to salty, then my fries cake and they were very salty to,then I went to pick my burger up that the bun was so greasy that grease was dripping off the bun. I have mixed feelings about going back. Because the chef they had yesterday was salt and grease happy. My so that had the triple deal and the breading on his chicken was so soggy and greasy. I do hope they get a better chef though.
Always good food at Chili's with the new menu. Friendly staff and overall very clean.
Great place to have appetizers and a beer or cocktail! I go there with my sister and have a blast! Service is awesome!
good food nice atmosphere
Love the food and services!!! We got every Friday;)
Really like their southwestern egg rolls.
Was very busy there but I don't feel like I waited terribly long for our food. The waitress was very pleasant and endearing, checking on us regularly. We were able to get our grandma who was in a wheelchair, in and out ok, except for the bathroom was a bit cramped said my wife. Overall good experience.
Great selection of food, attentive servers and excellent service.
Good deals for kids
The sliders and honey chipotle chicken crisper were absolutely delicious. So fresh!!! That corn!!!!!! Omg! The combo with sausage and ribs were fantastic ! Our waiter was super nice!
Christopher our server at Winward Parkway location was right on time with everything very informative and very helpful and very courteous. An awesome experience today. Jesus is Lord
With the right group of people, this is always a fun place to come and hang out. Our waitress was very sweet and responsive tonight so that made it even better. Recommend.
Good service, deece waiting time
Me my girlfriend had an amazing time with an amazing meal and decadent dessert we had a chance to meet the new kitchen manager has made the food and his team excellent our server was new and try his best but everyone else picked up for him it was an amazing experience
Ribs were great. Everything else fell way short. Update: went back in today at around 2:30pm for a bite before my movie. I wanted to sit at the bar but EVERY seat was dirty. Old dishes and crumbs everywhere. When the bartender finally came over he didn't even wipe our area down. It took 25 minutes for someone to come clean up the bar. There were 3 guys who worked there hanging out and talking about cars. Dirty place even for Chili's :(
Great service... Good food
I have visited this Chili's twice. Our first visit was good, but our second time wasn't that great. On our first visit we dined in. We had to wait a few minutes for the host to show up before we were seated, the restaurant had only a couple of tables with customers. Once seated it took a bit for our server to help us. We ordered and our food was good which somewhat made up for the spotty service we received during our meal. My 2nd visit was for a to go. We received it in a timely manner, but all of our food was cold and our meals seemed to have been reheated. Overall our to go meal was terrible and we ended up throwing it away and eating something else. In the end I'd go at least one more time before I write it off of my places to eat in Twin Falls.
Always good and great service
Good chain restaurant with decent food. Menu was better 20 years ago when they stuck to classics but still enough variety now where everyone can find something that like. Mexican food (except fajitas) is awful..especially the rice & black beans. Being back the broccoli cheese soup!
Reliably good food. Fair prices and special offers. Join the rewards program for a no fuss appetizer or drink for free.
Gr8 food friendly staff lovely place
Service was friendly, order was correct and done as promised upon pick up
Ate here with my kids. The waitress could have been more attentive. The food could have been hotter. My experience could have been better. But I had a great visit with my kid.
Various choices on menu
Date night was great the quesadilla salad was the Bomb for sure. Margarita
Great food staff was great when I asked to make sure of allergies for me thanks so much
Food was good, great service and affordable prices!
Great food and great service. It's weird but we always get the same waiter when we come here. He's a joy to have serve us though so I don't mind it one bit.
I have to say every time I order from the Oswego,IL location the food is not ready and they can never seem to get their act together. I have ordered numerous times with catering parties. Super frustrating. This time around all I ordered was the catering size of chips and salsa x2. And that was not even ready. But I continue to go back.
Steadily declining in both food quality and service, we've been coming here for 15 years and today's was the worst yet. It will take quite a bit to get us back here. Now changing this to a one star review after reply by the owner with a phone number that directs you through automated prompts then ends the call because no staff are available instead of the option to leave a message. Just pathetic.
I have been really disappointed with the service I've gotten here the last 3 visits, food has been off, on my recent visit, both of our Cajun chicken pastas came without Cajun seasoning, we waited for refills 2 times and waited for our desert for 30 minutes... I called the store to speak with the manager just to be left on hold for 15 minutes before I hung up. I then sent an email to corporate which promised to get back to me within 48 hours, which has become 4 days now with no response.
Great meal with excellent service. Thank you Hunter. Will be back again.
Fun and lively Saturday night date, and Madelyn was our delightful waitress! Thank you
Good burgers! Clean restaurant! Fast service
Food was fresh and waitress was very attentive.
I love this place when it comes to their Smokehouse Burgers and the chicken fajita. But last month I don't know what happened but I do know that the chef that was there is gone. This chef actually put jalapeno peppers on the rice, sauteed bell peppers and onions, chicken, beans, oh did I leave out anything. Mess my stomach up and my butt for three days. It will be awhile before I go back again. Thank you very much!
Really really great food quick service but they did forget my fries and soup but they were quick to fix it. I used the online ordering and pick up.
Actually very delicious.. service was good and fast. Great place to take the family
Good food and even better margaritas
Checked menu before going so knew what I wanted. Items were part of an in house special which the waitress made is aware. Used mileageplusx gift card and found the minimum was $15, so the waitress got a nice tip. The steak, potatoes and broccoli were tasty.
The waiter was very attentive and the Drinks were very good.
They've changed their fajita recipe. Big disappointment. They were my favorite.
My girlfriend and I have been going to chili’s for a while now, but these past two times we’ve had the rudest waitresses.
Great food and service..bathrooms could be cleaner though. Steak and shrimp was delicious.
Good food and service a little pricey
You know what quality of items you get here but the weekend night bar service is what makes this place good
It was horrible....never got seated...we were never told how long more it was going to be from the initial 20 mins we were told...we waited 45 mins...so we decided to leave...will not be returning back...
Ok. Not the best
Average across the board. Not bad but not exceptional either. Every Chili's has the same menu so no surprises there. However this particular location is busier the most.
I love their south west eggroll thing and mini burgers! Yyuumm I get them every time now and the employees are always excellent and make for a positive experience
The service was good. I was disappointed the queso skillet did not have ground beef like it is to. And my steak was overcooked. Despite this my wife really enjoyed her quesadilla salad explosion.
The food was good but we waited awhile for it. The worse part was waiting an additional 20 minutes for the check.
It's a typical chillies but the wait staff here is great. Food is good but nothing special just what you'd find at any other chillies. My bartender was Nicolle very friendly and good conversation, you guys should really look into giving her a raise she definitely deserves it.
Good place to watch a game.
Great for birthdays
It was good service and food
If the waiter had bothered to ask how we wanted our food cooked or perhaps even write our orders down, then they might have been correct and maybe I wouldn't have to deliver this crushing blow to you, Chili's. You might think you look cool trying to remember 5 different orders, but it's not charming. It wasn't even busy. I suggest you ask your employees to invest in that new future-age technology: pen and paper. This is really be about your server and not Chili's as a franchise. I get that the food industry is hard and no matter what you do, customers will never appreciate or deserve it, but come on.
Great service. Our waiter D was amazing.
Great menu offering for everyone- meat lovers, vegetarians, and kids. Senichi was attentive, polite, and an overall excellent bartender. Appetizer came out quickly and food was served exactly how we ordered it. I would definitely return!
Food is typical and service in the main room at lunch is slow. I suggest sitting in the bar area and have Beth as your server, she's the best.
Went in with a party of 6 at 10pm on a Saturday and was seated immediately with no problems, all of us ordered a burger of some sort and they all came out quick and cooked perfectly!
I placed a to-go order online at 2:00 PM. Food was suppose to pickup at 2:18 and I didn’t leave the restaurant until 2:30. Staff was not very well trained on how to ring out order that requires redeeming the free drink offer with the rewards program. Fries were cold and sort of mushy. They put some kind of green, cilantro sauce on my sandwich that isn’t even suppose to come on the sandwhich. I went back and checked on the website to make sure it wasn’t my mistake, and it wasn’t. I added mustard but the only other thing that should of been on it sauce wise was regular mayo. The turkey on the sandwhich had hard, rubbery edges, which was so gross and unappetizing and the tomato slice was mushy and cut from the top, so it had a big, hard brown spot in the center. They should of discarded that slice when they cut the tomato. The restaurant was so dirty and just looked nasty. I had never been the the location, but I was awarded a gift card so I figured I would grab a quick lunch before picking my kids up from school. The only thing I ate was my side of potato soup and I really didn’t have an appetite to eat that after seeing the restaurant and the issues with the other food but I was very hungry and needed something to hold me over until I could get some proper food from somewhere else.
Good place to go after a hard day of work.
Saw Southern Rock Woodstock show. The performance as ok I guess. Deceptive advertising, I saw through it but decided to go anyway because I like aouthern rock music. They try to fool you to beleive top bands are there. Wouldnt go again, price was ok but not worth the wasted day.
We Always come back. Look out Street Corn, here I come !" ❤️❤️❤️
Food and service good for a chain restaurant
Extremely sarcastically rude comments and service I have ever recieved. James was our server @ 207pm on the lounge side of the restaurant. Some of his comments to us were and I quote "...thanks for the fake laugh.", "I never saw anyone eat it like that, they're fries and your treating them like something they're not.". To another table as they paid, "Wow guys, cheer up. It's like the table of the dead over here.". I seriously could not believe what we were hearing and experienced. Absolutely will not be back. Unfortunate because of the wonderful food and service we have received many times in the past.
Went to get lunch. Food was good. Service good . Food was on time
Great food! Clean restaurant. Really good lunch deals!
Awesome time. Took some food to go and everything went perfectly.
Server and food was great
Menus and decor has changed. Still a cool place for hanging out with friends and family.
My home away from home. I seem to always have a Chili s near me no matter where I travel. Steaks aren't bad either. Whether you are alone or with a friend. Dessert funnel cake with a scoop of vanilla ice cream !!!!!
Great customer service friendly and great food. Clean restaurant as well. Speedy and perfet service.
I do not recommend.... Service sucks and the food isn't great either
Great customer service, great deals, great food and very clean place
First time here. Food was great
Just ok. Dessert cake is super
Service is slow, but food was great.
Everytime we go there the service is great
Great people great service and great food. AG General Assembly 2019
The food was delicious and service was spot on! After getting subpar service and rotten food after another location, we discovered that if we sat in the bar area the food and service was fabulous.
Great server food quality never dissapoints.
Food was cold, sirloin was hard and chewy.
Love the salsa and President e Margaritas!
Went 2 nights ago, the waitress was too busy catering to a lg group and an officer's table, we asked for a bowl of ranch with our chips and salsa, she brought us a very small dip cup. We had to ask for refills, which we never got until we were leaving, and she actually asked us if we wanted a lg after us waiting over 15 min with no refills, we shared a 3 for $10 like we usually do, she didnt even give us plates. The food, we got original chicken crispers, only 5, not the usual 6. Over the yrs the size of these has gotten smaller and smaller, they were over cooked in old grease and tasted nasty, but we couldn't say anything bc our waitress never came back to check on us . We are very disappointed in the quality of the food in this location and the poor service . I doubt we will go back.
Here we go. January 18, 2019 my wife and I went to Chili's in hinesville and they need help. It was around lunch time before the wave arrived. I got the lunch special, the chilli as an appetizer and the burger and fries. The chilli wasn't great, to be honest it wasn't good. It was more cold than warm and it tasted like it was from the day before. The burger was fast food quality, however the fries were good. The problem was there was only 8 fries on the plate. The waitress needs some training. Once we declined dessert, she had no problem showing us how to pay on the table tablet. If she wanted us to hurry up and leave, she should've said so. Boy I tell you. I should've went to Wendy's.
A good franchise restaurant. Has view of the Idaho Falls.
Great place to go to eat
Hit or miss. One time my steak was delicious and WAY better than Outback steak house. The next time it was just okay. Our salads are always good though and it's a good value. The service has always been great
Its pretty good service at this chillis
Had alittle wait, but it was New Year's DAY. SERVER WAS OUTSTANDING! Food was hot and very good. We eat here every time we are in town. Would recommend this Chili's!
Great location, solid food, good service, especially considering how busy it is.
The customer service was awful. We were sat down and then we waited for over half an hour before we got even water. Even the people around us did not get tables. We left soon after. Not good. 0 stars
Food was good, not great. Service was above average. Would come back again but not in a hurry to return...
Food could not get any better. Service was awful.
Great food!! affordable and great tasting!! Great family place!
Awesome food, and cool people
I love that place, the food is perfect and the service is excellent!!
Sheena our server did a great job the food was delicious.
Love the service.
Our waitress was the best. With 6 kids in tow she was kind, patient and attentive to them also. Normally I don't rate this Chili's since the service and food is never that great. Huge improvement today. Rated a 4 as Boneless Buffalo Wings had no Buffalo Sauce.
Great service, the workers are very nice.
The food was ok but the place was filthy. The table and the salt and pepper was very tacky and the bathrooms were filthy also with paper towels all over the floor. Plus one of the employees was sneezing without cover up his mouth or washing his hands afterwards. This was my second time there and will be my last.
Reasonably priced food and good service for a chain.
Good service and very reasonable prices_staff brill
Friendly, Kind and Courtesy
I visited Chili's Grill & Bar on April 20, 2019 around noon. I had a taste for a burger and figured this was a safe bet. The burger turned out to be, lets just say it wasn't good at all. I informed the waiter and he was cool about it and offered me a chance to reorder. I thought about it and chucked it up to it just being a bad burger nothing more nothing less. I ordered it, tried to eat it, I'd pay it. The saving grace for me was the bartender recommending a couple of nice local brews which helped me forget about the burger ordeal. This was a cool place to chill and escape the crowds if anything.
The service is amazing but the food is okay. I got half rack of ribs replaced because the original rub ribs so dry and hard to chew.
texmex and service here is better than most. got there about one, it wasn't busy. i had a brother come into town and he asked me to go back here.
Friendly service and good food!
Food was not good, we were not impressed. Cheese fries and chicken quesadilla mostly just cheese. Chic fajitas would have been good but all I could taste was metal from the pan they serve it on.
Very good service. Had an easy fun experience
So disappointed... I got completely ignored by two waitress that was serving name Cee - Ceroma whatever her name is and another Spanish waitress stephanie with black glasses was unprofessional, I waited to eat 45min and had to wait additional 15 minutes for additional adds on. They look at me multiple times and Never ask if I was okay... or needed anything NO TYPE OF CUSTOMER SERVICE! SAD NEVER again will I go here and that's too bad because I love taking my kids to chillis The place was dirty.... small... packed... and understaff... Overrall the only Watress that help me was nice.
Friendly staff and good food ...
Fries were cold and stale. Food was way overpriced for the quality.
Great Food
It was a pretty average Chili's experience. My server forgot portions of my order at least three different times. The menu choices aren't that appealing.
I love the chicken ranch quesadillas! Clean restaurant and decent service.
I had the most horrifying experience at this facility today. If I could give them 0 stars I would. I have been coming to this chili’s for as long as I can remember but recently had stayed away due to the few bad experiences I’ve had in recent times. I witnessed at least 5 groups of customers walk out. I actually had to inform what looked like a manager that these customers had been waiting for a while before they were finally seated. I am a customer watching this all unfold while waiting for my food to come out which came after 3 tables had been served with more people at their tables and who had been seated after me and my boyfriend. Not to mention I had to ask for a rag and clean off my own table because it was covered in food. I called the restaurant to let them know of my experience and had an even more horrifying experience. I asked to speak with a manager, Flavia I believe she said her name was. Who I assumed would be able to assist me but she didn’t know how to handle an upset customer and continued to ask me what she should do. How this women is a manager is beyond me. I will be bringing this to corporate because this is not how a business should be run or be handled when dealing with an upset customer.
Not all the CHILLI'S are bad. Every time we come to this location, the food seems like it was left under the heat lamp too long. The Pico is dry and the cheese is stiff from sitting out too long.
I have been to this Chili's in South Elgin twice and had negative experiences both times. The first time the waitress got out orders wrong and was rude towards some of my friends. The second time I went out with some co-workers and my boss. The man who served us was pushy and rude. He referred to our boss as "your homeboy" and rushed us into ordering without him because "he was late". He ended up getting most of our orders wrong.
Consistently good. Great place for a burger.
The service was Amazing. The food was excellent, and it was served so quickly! I am very impressed all around. It was clean as well, as were the bathrooms!
Good experience at this restaurant. Our server was very nice and friendly.
Very friendly and helpful greeter and waitress! They were great with every customer. Food was just right in amount and flavor. We do recommend this Chili's.
I love the tortilla soup and the waitstaff are incredible!
Okay food menu and prices and the customer service is okay also.
Had boss burger. Stuffed with all kind of meats but would be better if reduced some meat.
Took my girlfriend Anna out to dinner had an amazing time live music Cool Breeze
Good food, good service, fun atmosphere..friendly staff...
Seems to be under staffed other than slow service and over worked wait staff pleasant experience
Great food and services FAMILY dinners
Service was a little slow but everyone was very friendly. Food was great and they made My paste dish extra spicy as I requested. I would recommend this place.
It's ok keep changung their menu kinda expensive
Good food
I had the brisket tacos. There was too much sauce on them that it over powered all other tastes. I also think the meat was just shredded beef not brisket. Inedible.
Service was slow & that included from the moment we walked in. But they weren't that busy. Food was ok. I hear lunchtime goes better.
We went this last Sunday and literally everything we wanted to order they were out of!! It was crazy: No: Fries, no chips & salsa, no boneless wings, no mini's (hamburgers) regular buns you could tell were cut in half from a hoagie bun, no raspberries for the blue fizz drink! When we finally ordered instead of telling us what else they were out of they took it upon themselves to serve us whatever substitute they had!! VERY DISAPPOINTING!! Driving all the way to Grand Junction would have been better!! Come on Chili's!!
Home away from home when we don't cook. Service is always excellent, and the food never let's you down.
Great place to eat at, never a huge crowd. Can be hard to get wait staff if eating in the bar area
They did not meet their pickup time for our Togo order
We walked in and walked right out. Too busy nowhere to sit or stand.
Wasn't disappointed bout service or food...
Good food, good service.
This visit was ok. The food was correct and but did not come as fast.
It was very good and fairly priced. 5$ margaritas were actually really good.
Great, some chili’s ate better than others. This one is just ok.
Great food and friendly staff. Have never been disappointed after visiting Chili's.
Chili's to go is fast and convenient
Look for Kaitlyn to serve. She’s amazing, gentle, patient, fast and always serving you smiling. She concerned every time to don’t leave us unattended. Probably the best experience I have at Chili’s. Keep doing good.
Always good with the 2 for $20
Great service and good food
Fantastic food great service Excellent experience
We enjoy the our time here. We always have nice service and good food
Mmmmmmm great food
Our server, Armani, was great! Best experience at Chili's thanks to Armani enjoying his job and caring about his customers experience.
Excellent service! Good specials that include an appetizer and main dish.
No host on to seat people during 5 pm dinner rush and server was all by herself and let everyone know she was. Me and my wife are both servers but would never act the way r server did. Took about 15 min to get two alcoholic beverages and when r food came out the plates were so hot cause they were in the window for so long. Our food didn't all come out together which we both understood but my daughter's fry took 15 min to come out and that's after we ask 3 times. Very unsatisfied sorry
My server made sure my drink was full always, even brought an extra one out for me so I Didn't have to wait at all. Checked to make sure the food was good, changed an item for me no problem. I've always liked this chili's!
Pretty darned good.
Margaret is the best wait staff
Terrible! We were ignored to the point we walked out. Lousiest service ever!!!!
Always good - chili cheese fries
Was a dismal experience at Chili's tonight not the norm. Had a very loud kitchen staff that seemed unmanaged. Server was not keeping in touch with us after order taken. Food was ok but my steak fajitas were very chewy and cut with grain of muscle instead of against. Ordered guacamole and it never came. Gave up on asking.
Good food .Very good service. We will be coming here again.
Food was good, The waitress was friendly.
Always good EVERYTHING
This is a great place to settle in to watch a game on the many tvs or just get a bit to eat, service is fast and curtious always keep your drink full.
We watched Austin Powers and you know the rest baby back ribs
Nice place good food
In a word: overpriced. The waiter didnt know what vegan meant, which is fine. I asked for a salad with no ranch and to mark it as vegan for the chef. It came with ranch im pretty sure the other sauce on it had dairy also.
We stopped in for lunch and we're pleasantly surprised! The staff is super friendly and knowledgeable of menu items. Their create your own combo is fantastic! The fajitas had an amazing portion and their California flat bread pizza was the best I've ever had!! Highly recommend this place!
As always great food and drink selection. Fair price and almost always great service.
I loved the three for ten deal, but the staff at that location decided not give me what I paid for. With that said,I'll still eat there, because I like the food and location.
I love Chili's this one is great too. Was busy when we came but once we got a table the food and service was excellent.
Ordered to go and was NOT satisfied. The food tasted horrible. I ordered a burger and it looked like a mayo burger (the bun was LOADED) with mayonnaise...too much. The food does not taste fresh at all.
Nice place to have lunch with your family
Yet another chain which caters to the uniform mediocrity.
Food was good service was good I'd def go back !
Excellent staff, beautiful atmosphere!
3 stars for Christie and her managerial skills in diffusing the situation. For that alone I'll be back food was really good! My mother enjoyed her food(mother's day) I did as well. My server was horrible but Christie handled the situation.
Awesome food and service
Enjoyed the two-for-one happy hour and the friendly service
The boss burger was really good
Food always good, our waitress was great :)
Awful food!
Always so.ething good to eat here and full service bar. Good prices and service.
Server was amazing if this were only rating her it would be five stars. Food was just okay.
First food presentation does not even remotely look like any of the pictures showing in menu. Ribs appeared to be from an old pig never seen such large rib bones. Burger looked like they had 6 year olds put them together. Service was good. Come on Chili's step it up. At least try.
That the service is good
Having just arrived on hols was a quick check in and time for food, what a disaster this was as orders wrong on 4/5 mains, sent back and still 2 were wrong. Definitely not a happy family.
Better than I remembered. Food and service was good.
Pretty much like every chilis I've been to. Tasty and reliable.
The food was good. Service was slow and they were not busy.
Good food reasonable price. Service average
It was a busy night but my waitress was excellent and always had a great smile!
This Chilis always does a great job. The servers are usually very good and on top of things.
We went for a reasonably priced lunch and we were very satisfied.
Amber is the best and always makes sure our experience is wonderful
Chicken tacos were awesome so was the service
We came in and were seated immediately but then we sat as we watched server after server walk by and no one waited our table. We sat for fifteen minutes and I finally heard a waiter say, “I’ll be with you in a minute” as he rushed by, never even looking at us. The table next to us told us they had waited almost as long and their orders came out wrong. I was really disappointed in the service tonight. I normally order lunch to go and rarely dine in, so I think I’ll stick to that.
It was okay staff wasn't great
Great place to eat. In the end it was twice what we expected to pay but food was really good. The only thing we didn't like was that it wasn't spicy at all, we expected more spiciness from a place called Chili's
Great atmosphere. Kids friendly. Variety menu. Great margaritas!
Great food and prices. Very good and attentive staff.
Definite one of the best bacon cheeseburgers I have tried, anywhere. The fries I can compare to Portillos, which are delicious. The service there is definitely friendly and quick to act.
Typical chili's food, but excellent service. I dont go to Chili's any more, but was craving chips and salsa and this was the first place I saw. Since it had been awhile I figured I'd give it a go, and I'm glad I did. What made this location stand out to me was my excellent server! He checked on me frequently, made sure my water and chips & salsa were topped off, he smiled a lot, had good knowledge of the menu, and appeared to be genuinely concerned about my experience. He made me feel valued.
Was great had a good time with friends, food was good , staff was very entertaining
SMALL PORTIONS and over priced
Very unhappy I've sat over 20 minutes after we were done eating our horrible food without a waiter or staff to ask if we needed anything. some guest were greeted and taken care of differently. I will not be returning
The time for our food was a little long and some of my food was cold. This is the first time I've experienced this. No idea what was going on in the back but other then this the food tasted great and the service couldn't have been better.
Normal visit expecting extraordinary tips when the waitress only came by when needed.
Typical Chilis, but I must say that the manager was great.
Last night, I needed somewhere I could watch the Giants game and get some work done at the same time. They were closing in 2 hours and my waiter was awesome enough to sit me somewhere I could plug in my laptop. He went above and beyond to make sure my time spent there was both enjoyable and productive. Unfortunately, I can't remember his name but I hope he gets a chance to read this review so he is aware how much I appreciated the excellent service.
Great food, great customer service
Disappointing. The low calorie entree we usually get was cut back. 6 oz steak, garlic tomatoes (about 13 grape tomatoes) and a salad was changed to 6 oz steak, 5 asparagus, and about 1/2 oz chopped tomatoes (served in a tiny condiment cup).No salad at all. Price about the same, probably more? Chili's has lost 2 customers. I can get what I want at a steakhouse for the same price, salad included.
Love the food and the drinks. A little loud at times but as a restaurant I expect that. Always ready to stop in for a bite, and we have never had to wait long to be seated. Drinks are refilled quickly, and you don't have to sit around for half an hour to wait for your food. Also great location, you can stop and catch a movie after dinner!
Excellent customer service! Charlie is an excellent server, very attentive. Manager Juan goes out of his way and makes sure everyone is comfortable and happy while dining!
My husband and I had a wonderful dinner. The food and service was excellent. Thank you for delightful evening.
Gift card! Only reason we visited Chili’s. Never a big fan of their food. But my steak was cooked to order. Food was hot. Waitress was friendly and helpful.
Waited for almost 30 mins.... Still waiting....
Best place for happy hours and sports viewing!
Great food 9.99 for 3 drink appetizer entree
This particular chillis was the best one i have ever been 2 the serive here was great tge sever was very helpful even the manager did random stops just to make sure we didnt need anything
Service was excellent. Food was great. I will try it a couple more times, but in general it was a 5 star experience.
Good food but found even mild food was to spicy for me due to health problems. I could not finish because of spiciness but food was good
Friendly workers, good service and great food.
Kno wonder this place is always busy?! The food is great n service is awesome!
We have been to this Chilis location many times and have never had a bad experience. Friendly staff who will have q conversation with you which is nice. Even when it is busy we haven't had to wait a long time for food or drinks. Excellent selection of mixed drinks and beer.
Meal great( chicken and mushroom with Jack faitia). Server wonderful. Why 1 star? Greater leaned against her counter, didn't even offer to hold door while I am struggling to help my handicapped wife in. Set in clear sight of her. Never once saw her move as she played around with something. Same when leaving she never budged.
THE FOOD AND THE WORKER'S ARE GREAT
The food was great, the waiter/bartender sucked
delicious margaritas during happy hour. I personally would recommend the jalapeno margarita. They do not skimp on the alcohol either
Nice place I had the fajitas and it was more than I could eat, and it was nice and fresh
Chili's on Lonetree is always a fun, great place to go!! I've never had a bad experience there and the employees are awesome as well as the food.
Was there for happy hour. The bar tender was friendly. Great atmosphere. People at the bar were friendly as well. We had a good time.
Always get the fajitas. Always good. Service was great.
The service was great. Me and my family had a great time there.
Awesome food awesome atmosphere
Our waitress was AWFUL and the greeter Alex was Waisted!!!!!! We had to ask "any" Chilli's worker that went by to please ask our waitress to come to our table because she never was around! We had 3 different people, besides our waitress, helping us! It took forever to get our food and we were paying our bill by the time our waitress came to refill our drinks.
Always good eats and service.
Great atmosphere, great food at decent prices and drinks are well made.
I love the food and good prices
It's was okay. They have changed a lot including the staff. It was kind of a hit and miss with the staff. The hostess didnt even say anything just to off walking and no one in our party knew if to follow her or not until she looked back at us. Other than that the new burgers are good, the alcohol was good, and our waitress was super friendly and on top if everything. If it wasnt for that hostess. Just not the first thing I'd like to experience when I go out.
Every restaurant has its good and dad days. This Chili's is on a BAD roll. Well all i can say is i did like to eat lunch and dinner 4 Times or more a month. Thanks to the Absolute undeniable disregard to the "local" clients and students who have made "Chili's what its known for officially " Boycott" the Waialae location ! After getting food poisoning ther more than once( I have the toxicology reports). Definitely will make it apoint to discourage all my friends,family and business Associates to "Not patronize " Chili's Waialae!!!
Chad the bartender he is the best his care to made all clients feels good in clean and familiar environment and having the best margaritas priceless
Take my daughter's here almost every week for kids eat free Tuesday. Burgers are excellent and we leave full. It's nice to have free kids meals and extra money left over to leave a larger tip.
Our entire table of 5 had every plate come out cold. It has been like this for a while now.
Food was good(the food I received), Went to pickup my order, got it, went home and and checked the bag and it was missing one side of the order. pretty disappointing.
Really bad service! More than half the time I couldn't find our waitress. I had to ask other people where I waitress was and even then they had to look... Never again...
Love the service...especially Margaret...she treats us like family. Most meals are great, but this time the Caribbean Chicken Salad was totally off. I was very dissatisfied!
I had steak here which was delicious and the waiter was ok.
Service was okay food was okay but the margaritas was the bomb
Super slow service at lunch today. It took 45 minutes to take our order. I had to ask for water thrice. Food was good, when we finally got it.
very good excellent customer service
Service accomadtions were weak and the food served cold. Not at the level of other Chili's restaurants.
No need to go back here, Bad service and food was not good at all.
Great help at this one, good food too!
GREAT BOSS BUGER!!!
Slow service. Poor food quality. Billing issues on the greasy payment tower. I did enjoy my IBC root beer.
The place it's berry good and some servers are good but some servers don't have idea of what they doing
Food was great! Our waitress was amazing!
Terrible service and food! Our food was cold and our dumpy waitress was very rude. When they brought back our food from being redone it was undercooked when it was supposed to be well done. Wish we had gone somewhere else, the staff and management should be replaced.
This Chili’s has to be the worse one I’ve have been to. I did have a special order of half order ribs with salt and pepper and changed my side to broccoli with cheese and bacon like the loaded fries appetizer. I’ve done this order at multiple chili’s locations but this was the worse. My server was very nice; however I waited an hour for my half rack of ribs and loaded broccoli! The ribs had no flavor at all and was dry. The broccoli was the most terrible of all. They literally put raw broccoli on a plate (not the cast iron skillet like usual) and barely melted the cheese and just topped with bacon. I asked to have it cooked more which took about 20 more minutes. By the time the broccoli got back to me I had finished what I could eat of the ribs. The wait for food was horrible. I tried to complete a survey on the table kiosk but if you take to long to complete it just disappears and you are unable to complete. Sadly, I will not be going to this Chili’s establishment. Please do better!
Good enough. Fair bloody mary. Surprisingly good burger. Good fries.
We were immediately seated and greeted by a hostess. Fifteen minutes with ZERO service went by before I finally located a host and asked who is our server. His reply, “How do they look?” My reply, “That’s a good question as I have no idea how they look because no one has stopped by!” We waited another ten minutes. This time the host disappeared. So, after a total of twenty five minutes of my life wasted. We decided to leave as it was overwhelmingly decided that service was none existent at this particular restaurant. The sad thing is that the waiters and waitresses all looked overwhelmed. I would have worked with either one of them only if they had just acknowledged our presence. However, I find no excuse to have someone seated for twenty five minutes with zero acknowledgement. Therefore, this location has earned the one star that I will happily provide for inept service. Additionally, I have no intention on returning to this location.
Very nice restaurant good food
Food is good. There isn't really that much of a larger variety of dishes available. The service was good and they were friendly.
Kahala Chili's is great from service to food. Great way to end a day of senior theatre day!
Alcoholic drinks are strong and delicious. Many brain freezes but all are worth it. An order of fish tacos and unlimited fruity drinks just hits the spot when your whole day is free and looking to kill time. (Or just to have a great time)
Excellent experience. Service couldn't have been any better.
Love the food. I often times take it to go and they always check it for accuracy.
Great food
I did the all you can eat salad and soup with chips and salsa. I am not sure why but the chips were a little bit greasy. Otherwise, everything else was very good.
Today I ordered online. I always get the sirloin well done, and it was medium. I had to eat it like that because I wasn’t already there. Also, did you guys changed the salad on this menu? (Guiltless sirloin). I had a different type of salad it was lettuce. Very disappointed today
Great food and our waitress was awesome. They brought my mother the wrong kind of fajitas the first time though, and then when they brought her the right ones 10 minutes later, they forgot to give her tortillas. Eventually everything was fixed. Not our server's fault.
Everythin is amazing, service, food, music!! All
One of my favorite places to eat.
It's not fair to be harsh to a chain restraint on one visit, because it could have been a bad night. That said the restrooms were a mess. The mixed-drinks we ordered were very sugary, my burger was way over done. Some positives the host, servers/staff were all friendly, attentive and curtious.
Food was surprisingly good even for a late night and the service was still admirable.
Great people and service
The drink are good and food was good soup and half sandwich
The best food for the lowest price!
Food is good.. service is fast
Matt was the person who served us at chili's oswego. He was simply the best. He refilled our drinks before we asked. Brought us 2 chips and salsa for our family of 7. Took extra time to describe food items since some items didn't have pictures. Tuesday was kids eat at discount . I'm so glad we didn't eat at the Naperville location cause that's were we originally went. But they wanted to fit all 7 of us in a both. So we left.
Excellent food and good service and good prices- we'll be back!!
Chocolate lava cake is the best!
Chili's to go is the slowest I've ever experienced. It would be quicker to sit down, order a meal and then have them box it up to go than call ahead. Lonestar steakhouse is nearby, and much faster
Burger was f*^~¥
Great food and service love to eat out at Chili s
Chili's was pretty dead when I met a colleague there for lunch recently. The food was OK, good variety, but nothing special. We didn't know about needing to use the tableside terminal to get and pay the check so we waited quite awhile to be told we needed to do that. I currently use a cane and really appreciated the really close handicap parking and the overall accessibility.
Always ok. Bartender was friendly and quick
Cold and food wasn't what I wanted
Omg the food in kahala was salty and left a bad flavour in my mouth. I guess it depends on the location you go to cause I hate at chili's in the past and it was good. Stay away from kahala mall chili's.
Horrible service. My waitress sat down for 40 minutes with her friends. Another waitress had to pick up her slack. She came to our table 2 times .We waited for our food for over an hour and a half. I have never had bad service with them before. I will likely not go back again. When I spoke to the manager she acted though she wasn't really concerned.
In a word "Awful". Didn't get our food for over an hour and our grandchildren's food came about a half hour later. Had to find the manager to get it then. Gave us the kids meals free, but it was a awful experience over all!
Atmosphere, Food, Service....always a great experiencd
I went with some of my co-workers for her birthday. Really enjoyed myself, our waitress was super nice.
This was my 3rd visit and Service was slow and food was horrible all 3 occasions.
Rice was cooked in chicken broth even when order was veg
Took 20 minutes for a host to great us. My salad was yellow, no pico doesn't mean no tomatoes or cheese, and the quesadillas someone else ordered were hardly stuffed. Very frustrated.
I was not impressed. The wait staff didn't seem that interested. I never was offered to refill my beverage or any additional items. We waited awhile for our food and it seems that our food was waiting for us too because it was close to room temperature. I ate here while traveling but after this experience it's highly unlikely that I will return to another Chilli"s.
Excellent service. Thanks Juan!
Love this place great service
Great meal and service.
Great service from the waitress to Andy who delivered our food.
Don't ever order a hamburger here...greasy nasty tasteless.. The chicken enchiladas are awesome though...
Excellent service!! Portion was huge! The wait staff has been nice and good.
This location is one of the best ones for this chain; quick, never had a bad steak and the staff is always friendly.
Went to this Chili's after church with another couple. It wasn't very busy so we were waited on as soon as we got in the door. The service from John, our waiter was excellent and the food was very good. I would recommend this restaurant.
Morning Mona and Evening Mona are always awesome
Kyle and Raymond have excellent customer service and the food was delicious!
Food is awesome. Great 2 for $25 selections. Chips with guac could of been more fresher. Nice fresh warm chips would of been great. Cajun chicken was delicious chicken was soft. Ranch quesadillas are awesome. Love it here.
I initially thought it was just me that felt the restaurant is horrible, but doesn't seem to be so . Should have read the reviews before I went there Really bad management and service. The staff was pretty rude from when I entered. I am not going back to this place ever again
Good food and fast service.
The service was amazing! Would definitely recommend
Good food good service even when busy building could use a little updating
Restrooms dirty. Server didn't bring silverware and napkins until asked. Server didn't clean off table of dirty dishes.
Obviously the Menu and Food is the same anywhere you go, but this location the waiting time is long, service not the greatest, out waiter took 10 min after taking our order to bring 1 Corona and blamed the time to the bartender. No refills, no napkins, we had to asked other waiters. Not happy
The Server was Awesome.
The 10 for 3 special is more food than I. could eat..I say if you would like to have a nice lunch .. you can't beat chilis
Awesome meal!! Our server was fantastic ( Casey) was great and very good at taking care of us
This Chili's located at Higgins & Barrington Roads is great, employee's are great especially Kim (waitress). Food is always served piping hot...highly recommend.
Typical Chili's. Good service and good food during our visit.
Cold chicken on my Boneless Buffalo Chicen Salad salad. Told the server and was told a manager would come talk to me. Never happened. Very disappointed!
Worst chili's I've ever been to. The food is good but the service is bad. The waitresses are rude and make it clear they dont care about customer service. Will not be going back.
Unfortunately the soup was only warm and the salad with spicy chicken, the chicken was very tough. We have got better food from Chili's.
Chili's downtown Denver is not as good as the other Chili's. Unpleasant smell
Very good customer service. Excellent place & atmosphere to be with the family & friends .. drinks are on point,food & also appetizers are awesome. Have fun guys.
Great friendly atmosphere fantastic service
I love going to Chili's because I always get the three appetizers for $13. Which for me becomes a meal! That way I get to sample 3 different types of food in one sitting. Without paying a high price!
I really like Chili's...however, I may be reaching the end of my rope on the Idaho Falls location.... 3 times now I have showed up at 11:00 am and upon entering the restaurant I have noticed how dirty everything is...apparently the night crew does not clean up at closing....I've been here 10 minutes and the bar is still trashed from the night before...can someone please get this addressed so I can enjoy my lunch without the slime...omg...the football game is getting all the attention from the employees....get a rag!
Janice is our Favorite Great Food Great Service Great Price
Our server Candace made the whole experience wonderful.
I'm usually very understanding and I don't like leaving negative reviews, but when we visited last week, our server was horrible. She didn't know how to interact with customers (was very awkward) and kept forgetting stuff we asked for. The food was okay for the price, but I definitely wouldn't go back.
Took way too long at lunch to get our ToGo order
Had a burger and frys; my date had the ribs with dry rub. Food was good, but service was lacking a bit. Did not like the payment tablet on the table as it is not obvious how to pay properly. The attraction to me while eating out is the company, not some silly tablet, so the tablet was intrusive.
Kelly was a wonderful bartender and all around amazing person to talk too. Thank you will be coming back to see you soon.
The menu included some healthy, low calorie options which were quite good.
Food was great so was the service and atmosphere
It might just be this location because I have been to others with no complaints but at this location tables where dirty the entire time. The server seemed like she didn't want to be there and you could see it clearly. Overall I would recommend this restaurant but go to a different location.
Love Chili's....fast, affordable, and great tasting items for everyone!
My server was the BEST! He was so attentive! I never had to open my mouth for anything! As soon as I thought it he had it at the table!
Same old fast food
I wish I could remember our servers name, shame on me, but he was fantastic! There was 8 of us there after kids graduation. He never missed a beat.
It's lit like El Niño.
I am beginning to like chili's less and lesser. The menus are bloated comfort food to say the least. I asked for a bunless burger and they said they can't do it as they don't have a full lettuce. Service was just about Ok and the fancy device on the table ran out of paper to print the receipts. And when the receipt arrived, it was an unholy wait.
Good food reasonable prices, friendly staff
yummy and there is something for everyone. the staff is super nice too
I Love this place and their customer service, so Great!
It was good
Had a great waitress! Lively for football! Food was amazing, not disappointed!
Always great food and service.
Food was good and fresh. The place is clean and service was exceptional and friendly.
Its a nice place, parking was horrid at the time we went. 5 minute walk when we finally found a spot. Service was ok albeit they were busy. Prices we average for that type of restaurant.
Blake is the best...
Really enjoyed the food and good service.
The drinks were awesome. The service was amazing and the atmosphere is accommodating. Recommended.
Very good food. Meat was moist and delicious. Had 6 oz steak and grilled chicken salad
Chili's Kahala is the BEST Chili's on the Island!! We love coming here for consistently good food and our favorite waitress, Keli! Love that! This is what we had today, chili burger, and Mango-Chili Chicken! My new favorite!!
The food is always nice and hot and the service is good
We had a great waiter who handled our party of 10 awesomely! Food was great and delivered with smiles. Can't wait to go back!
Busy restaurant. Food came out slow. And it was horrible. Dry. Hard. My wife and I were starving!! The manager however, John Manning made it right. Kudos. Thank you !! A huge shout out to John Manning. Very professional.
Great service, great food.
Nice restaurant. Usally get it to go. 90% of time order is right.
Clerk's friendly. Restrooms clean. Tables clean. Ordered quesadillas, somewhat dry. Other than that food was good.
Great food. Typical service. Wasn't too crowded.
Food was good, once we GB it it correctly. Service seemed to be off a bit.
Me and my gf used to go more often and sat in the same location to get the waiters that we dealt with.food is usually good with good service...last visit due to alot if customer my order was mixed up..I order the same "chicken"!!! I got salmon???? Go figure it was good...
The food was hot and fresh. And waitress was great!!
Nice quick lunch break!!! It's good too get their south western chicken quesdalia with a side of corn & some potatoes soup. Was really good. Again hum it seems rather funny. Doesn't it how I'm always going here but there's something drawing me in the food hopefully. Ha,ha,ha. I know I eat here quite frequently. But it's just that good.
Service was bad, the food was not good at all.
Very pleasant staff
Good food and good service
Pretty good chips not good ribs
Oh my goodness food was cold and tasted spoiled. Service was extremely slow and not very presentable. Restaurant was filthy. Will not be going back.
ALWAYS a great experience here!
Great food and good prices, service was excellent and I would definitely go again
Nothing stands out about the food and service here. The salad I had seemed to have been put through a food grinder with every ingredient chopped into small, no tiny, pieces.
Had to send part of my meal back and it still wasn't right the second time
Absolute worst experience I’ve ever had a Chili’s. Waiter did not check on our table (restaurant was not busy), we had to flag down another waiter for drink refills. Appetizers came out the same time as entrees. Food was very bland and burgers were dry. Waiter had incorrect charges on bill at the end. Overall it seems there was poor expediting/execution in the kitchen and inattentive wait staff. Will not be returning to this location.
Had chicken crispers... original..old batter..hard didnt coat chicken. Asked for a napkin..waitress never brought any.. hostess got some.. not the best Chilis I've been too
Best food we have had while being out here and a fair price also 1st time i have left a 20% tip
Last two times we've came waitresses have been lacking . Today the waitress kept asking other tables if everything was ok consistently and literally came to our table 3 times only . Also, she took too long that another waitress brought our appetizer AFTER the Entree
Ashley is the hottest bartender I ever seen. This is why t-payne sang I like the BARTENDER!! True meaning of a Georgia Peach. Thanks for your services
I always get the botomless soup and salad, the service is always great me and my pal are regulars
The chicken fajitas. Are excellent tonight on Valentine's night had a very great time
Waiting time great, services was great and food was excellent
Anthony provided fast and friendly service, and food was great...
Pretty disappointed at this experience. My husband and I came here on a date night and left unhappy and had a lot of complaints. Starting with our server he wasn’t friendly, he forgot about us more than once and went to get me a refill that I waited 30 minutes for to have to tell someone else about it. After our food was brought we were completely ignored not checked on the food was a bit cold seemed like it had sat in the window for some time. When our check came there was an issue getting our reward taken off. I gave the server the amount on the tablet screen due to not getting a new recipient and was then argued with about the total. All in all this turned into a nightmare I’m just glad the company of my husband was good that’s the only that was enjoyed here I wish they had a do over.
Service quality has definitely improved over the past few months. Decent place to go if you need a quick bite during your lunch hour.
It was ok. The food was fine. The staff not so much. Had to ask 3 seperate times for a booster. When our appetizer came out it was cold, but we couldn't find our waitress to let her know. We got our meals and it was ok. (Still no waitress.) I ran out of drink right after the meal was delivered and my husband shortly after and we both ended up finishing our entire dinner with no drink, because, you guessed it no waitress. Oh she walked by and we even called her, but she never stopped. We finally got refills when she gave us the check.
Took a while for server to ask for drink order. Finally had to ask for drink as she forgot. Brought out food. My meal was hot my dinning partners food was cold. Finally waived down another server. He took food to back then brought it back out about 10 minutes later. What they did is they threw it in microwave and reheated and really should have re-plated as the juices from the meal burned to to plate in the microwave looked nasty. Server was pretty much non existent throughout the meal.
We love this place! We got at least monthly. They are consistent and even the bad experiences are not horrible and usually caused by crowds.
Love Chili's. Presidente Margarita the best!! Still love the Fajitas! Can't eat all of it since they give u alot!! I eat it the next day for lunch. Good food!
Amazing servic, awsome food, and lots of great food
Bar tender was had a terrible attitude. Everything else was great. They got a complicated yo go order correct.
Slow service with lukewarm, mediocre food. Got told we'd receive silverware when, "they're done washing it in the back." Never received steak knives, just a handful of forks upon request. Was told we were still waiting on steak knives to be washed.
Good food. Friendly service. Great experience.
Food is good. Service is good depending on who waits on you. Bathroom wasn't very clean my last visit.
We had a large party. Excellent service.
Good ole chilis
Poor service, repeatedly and food
Some dude who was clearly on his work break was behind the building smoking about 3 cigarettes and doing a smoker cough really loud. Completely killed the mood, because he was probably the guy who was going to prepare our food.
Well Food was excellent We enjoy every little bite.
JVaughn (sp) easily our best server ever at any Chili's!!
This restaurant is slowly going downhill. The management team has run off all of the great servers. Also, most of the times we have been there we walk in and have to wait because there is no dedicated host/hostess. We have spoken with the manager several times but he usually says they don't keep a host on duty all the time in order to save money.
The burger was really good and the service was amazing.
Good food we stop here once a year on way to Milledgeville Bike rally.
Enjoyed my lunch. My waitress was very nice.
Nice place, spacy, in a good area, food is good, and they serve a lot for a decent price
When a restaurant cannot even prepare a decent salad what kind of a restaurant is it?
Our family had a great experience. Kimberly our waitress was attentive to our needs. Our food was delicious. We enjoyed the 2 for 25 specials along with the 3 for 10 special. Overall a great experience.
Good food, great service.
Food is greasy and not worth the money
It's surprising good since the last time I was there.
Very horrible service. My wife couldn't eat her food. Server was the worst I ever seen
Been a while since I've been here. They changed the menu and made some nice improvements! Thing I like about this place is there are many items you can split with someone else for a good price. Wife and I split fajitas that had steak, chicken, and shrimp. All for $20. Can never go wrong with the bottomless chips and salsa plus if you ask they will give you an order to take home!
If you want something convenient and flavorful while around Kahala mall Chilis is great. Their food is salty, perfect to compliment their margaritas or a lemonade. The service is average but they hustle pretty hard for the most part. I just get the feeling they're not very efficient. If you have little ones they are pretty friendly and patient. There's lots of choices for everyone. This particular location isn't my favorite on Oahu because it feels the least upkept. We went on a humid evening and there were tons of drips coming from the ceiling that landed on our table. If we hadn't noticed and moved our drinks...It looks like a regular occurrence since there were stains on the ceiling. So if our server or manager addressed it or something I think it would have been more understandable. Our server didn't check on us once we had our entrees. Our drinks arrived after our food via a runner who didn't even check whose drink belonged to whom. But we will probably be back in the future expecting a somewhat mediocre experience. I'd be happily surprised if they exceede my expectations in the future and would gladly bump them up a star.
We're sitting in the restaurant now. Jody is our waitress and while she is nice and somewhat friendly she seems more interested in cleaning the tables than serving guests. I am a waitress and I know standards and this is sub par. We had to send fries back because they were cold- which I hardly ever do especially over fries and when we did send them back we had to flag jody down because she never came back to the table to ask how anything was. Our was out extremely fast but I was perfectly fine waiting 15 minutes more to have all my food fresh at the same time. I know cleaning and bussing tables is very important if you pre-bus a little more there is less to do at the end saving trips and allowing you to better serve your tables. I've been disappointed in the service the last few times so probably won't return. As a server I am usually super understanding and I was today it's just frustrating when there are literally 4 tables which includes us (a total of 8 people I just counted ) that's when your service should really stand out because you have that extra time to stop and talk to us and really take care of the guests.
Food and drinks were awful. Hope they can improve the quality of the food they serve.
Very good food!
Waited 1 1/2 hours for cold food, missing an appitizer, and missing half an entree. First and last time going here.
A very convenient place to order pick-up
Not a very clean place when you find a fingernail floating in your drink. Lost my appetite. Told the waitress she was very apologetic. The manager comes out with another drink here you go another drink in a clean glass. No thank you totally was done. she did discount my meal half off. Never again
They food oa good and the price are good
One of my favorite place to eat. Food, service and atmosphere was superb. Highly recommended.
So service was awesome no issue with the server. But tell why as a guest the server has to have a hard time getting some cajun seasoning on the side for my ribs minded you it's on the menu. The server comes back and says give me few more minutes cause the cook in the back is giving her a hard time about giving to me. Ridiculous I told if he giving you a hard time I'll be more than glad to go over there myself in the kitchen and get it from him see what the big deal is with this guy. If this cook is doing this to the server just imagine what else he is getting away with think it's time somebody in management sets this guys straight cause one day you will have that guest that will go back there and see what the problem is.
Neutral. Service wasn't that bad but service wasn't that good either. 2 in the afternoon on a Sunday wasn't too busy but is pretty slow to get service. Drinks and salsa came out right away with the meal and Main Course scene to take way too long. Saw this table next to me seat shortly after I did and they didn't even get their drinks for about 20 minutes after sitting. Food was good but I'd recommend coming back another time hopefully this is just an isolated incident.
went here and was told the wait was about 15mins for a table for 2 so we said we'll wait and left my name. about 15mins later noticed people coming in after us were being seated so i asked if our table was ready. waitress told us they have lots of tables for 2 so we told her we were waiting for about 15mins. she said she'll check then came back to us saying she didn't have our name on the list. we just walked out.
Good service, good food. The ribs weren't cooked enough, and by the time we got them back, we were done eating. Otherwise, Chili's is pretty reliable!
Love the less spicy food! I like flavor not heat.
Terrible. Food was awful.. I will never stop here again.. ever
Nice diner. The burger's bun and source was great. The meat was fine.
This Chili's has great service in the bar. The service is so-so in the dining area, depends on which server you get.
Good food great waitress
Great food,massive portions and reasonably priced . Would recommend
A party of ten, for the surprised birthday man. Great company, Great Food. Amber is great, very cheerful.
The most delicious chilli I've ever eaten out of a shot glass.
Table top device was out of paper. The food was ok.
Good food, great customer service from our waitress.
Great service but better margaritas lol
Great service, food, and value for money
Why? Why? WHY?! do I keep going back. Tonight was the last straw. No one to greet us on entering. Waiter was not seen for 5 minutes. He (Tyler Du) did not bring us our drinks for 15 minutes--he waited to bring chips and salsa and salad at same time. Why?! Then he did not reappear for 15 minutes with food. There was not a manager to be seen in the entire place. Might have been 3-4 servers at best. I could see other tables with empty drinks. Which reminds me... my son asked for a refill of coke and Tyler FORGOT. So I asked for it in a to-go cup and it was child-sized. (my son is 18 y.o.) Chips and salsa were blah. Bacon burger was blah. Strawberry lemonade tasted like chemicals. VERY disappointed. I hope the manager contacts me via this google review. I am just soooooo done.******UPDATE: MANAGER CALLED ME AND APOLOGIZED AND TOOK CARE OF THE SITUATION IN A PROFESSIONAL MANNER. I APPRECIATE THIS VERY MUCH!! THAT IS GOOD CUSTOMER SERVICE! THANK YOU!
Typical chilis. Not great, not bad.
Food OK, slow service, place could use a good cleaning
This place is always busy because there is nothing around. The staff is usually friendly but from the numeous times there they are slow. Food is good they just cant maintain the needs of all the guests consistently. Drinks run empty alot. And napkins are sanctioned as if they make them by hand lol
This place is disgusting. Me and my family went here and they gave us day old fries (left side in picture) that tasted like a runned-over chancla. We did talk to the manager and they gave us new fries (right side in picture) but it tasted like they spit in it. Also our waiter showed up to our table once and left never to be seen again. 100% do NOT recommend!
Good service, tasty food.. a good experience... Server was super sweet and checked with our table often... Was pretty busy and manager came over and apologized that things were a bit slow... Very personable staff here.....
My daughter's favorite place to eat, we come just about every weekend for our Ma & Daughter lunch date. The service is always great, Ashley is my daughter's favorite server,and the food is always perfect.
No complaints so far the few times I have been here to hang with friends. Good food and prices to match. Better values for the money out there, but to be expected... Table service decent but there's some room for improvement there as well.
Good Food and Drink.
Friendly service but we constantly had to ask for everything: forks, spoons, napkins, & drinks. They completely forgot to bring a mixed drink and charged me for it after they said they would remove it.
Always a great experience when visiting here. Depending on the time of day or night, the wait can be ridiculous, but if you go at the right time, there's no wait and no problems and the food is paid more attention to so it's cooked better. The servers are great. I haven't experienced a negative server there at all, and my family goes a lot; once per month.
Love Heather!!! She's amazing!!!
Excellent food and service!
Generally prompt service & decent prices. Although Friday’s & weekends can have a wait.
Good food but really slow service
Great place to take the kids!
Sat at the bar and had good service and good food. Not expensive as other places.
I would not definitely recommend this Chili's Store located in International Drive there is a terrible customer service. waiters were very rude and when I arrived there they just ignored me. So I decided move to another location cuz I really love Chili's but not that location.
The last 2 visits...I threw my to-go order in trash. Nasty. No more...
Food and service was very good as was our server .Enjoyed and would come back anytime !
This is just sad. I love Chili's, I really do. But this one is just not worth going to. The service was ok but one of our steaks came out way over cooked. When we told the waitress she said that they would have to make one to go for us because it would take a long time. (For a medium rare steak.) The place was no where near full and we were having an intimate bridal shower for a friend. We were there quite some time and would have waited for a steak to come out properly. Instead when it finally arrived in a to go container it was still over cooked. Like Well done. It was disappointing, but I got the feeling this was not unvommon here.
Never ever had a bad experience there. Fun atmosphere, great food.
Great food, vegetarian choices, alcohol served, bar on site
I love this chain restaurant. I enjoyed the new waffle chicken dish. Excellent service and price is great. We will be back.
Let me first say that I have been frequently visiting this same Chilli's for over 2 yrs. In the winter I would go at least 3 times a week and always get the same 2 dishes but today I decided to order something new (quesadilla) and it was burnt. I called and talk to the manager Alan who refused to refund my money and hung up on me. I will be following through with this, it's not about the money at this point, it's how I was treated.
This place is so underrated. The food is delicious and the service is spot on everytime I go.
Jesse is a great bartender and server. Had so much fun here several times.
It was great even though it was packed they got us in
Food was ok, but not very hot
Great place for a quick lunch, very friendly and helpful staff.
Nice and comfy
Forgot part of order and service was ridiculously slow. Our server barely came by.
Food was okay, Service, not so much. Bartender, worst of all.
Large servings and great service.
Seems like everytime we come here the service gets worse and the meal time gets longer which is too bad as they have always been our go th o place after a massage and soak at the hotsprings. Sad to say but after many years of going we won't be back to the Chillies in Glenwood springs!!!
Other reviews were right. I should have listened. I ordered a to go meal with 4 items. Three of the four items were bad. This location is a joke. The chicken I ordered was chewy and nasty. My drink was completely wrong. Ordered a blackberry tea and just got old nasty plain tea. Worst my $8 dessert was just a chewy bar. They gave me no ice cream or even the chocolate, caramel, and nuts toppings. They only thing they got right was the chips and salsa.. never again
Our food and waitress were both great!
Food was excellent. And our server (Matthew) was personable and attentive.
Always good
Great food and atmosphere. We ran into an old friend and had an awesome young waited named Milan.
Food is awful, staff is awful, manager is awful. I'd give negative stars if possible.
Absolutely love chillies!!!
Great service. Great food.
Usually this chilis location is okay. Occasional messed up order but today the line was crossed when we brough home our to-go order and our gallon of strawberry lemonade had A MOTH floating at the top. I called the manager but he seemed to be fishing for an easy solution. Come pick up another gallon or a Gift card? Yeah...I don't think so.... my two year old was about to drink that and I'm pregnant. I don't think that cuts it. He agreed to a refund. If I were manager I would have immediately compensated the meal, offered a fresh replacement meal and gift cards. This was not a simple case of cold food or a missing side- THERE WAS A LARGE BUG IN MY DRINK! It's just gross and makes me wonder what other critters are hanging out in their kitchen. Never! Coming! Back!
Very slow service.People walking out with their kids because no waiter ever came.Staff were fighting and swearing in the back kitchen.Not a pleasant experience
Excellent customer service from the young lady at the to-go counter . Her name was Desseraigh.
Terrible! ...unorganized, seating took entirely too long others had been seated that arrived after us. Did not bother to ask if we wanted an appetizers ! Food came under cooked, an just thrown on the plates, mostly raw an undercooked brisket was more gristle than actual meat... 3 for 10 deal they gave me only 2 chicken crispers ! No sauce for dip! Seasoning on my corn was literally clumped on one side it an for some reason my garlic toast was under the wet meat so it was soggy..smh! no one bothered to ask if we needed napkins or even give us enough straws for drinks..even after we ask they still had not brought us the more straws or napkins and parts of the order that . Ordered a take out plate to go an even that was cold. Cheese was not on the burger most of it was on the bottom of the container. I try to factor in that it was busy but even then...i witnessed other tables getting checked on repeatedly the only time they came back to our table was to see if we where done!..trying to flag someone down to ask for nakins or straws or to ask where the other part of the food was is rediculous.
Food good. Kitchen very slow. They gave us our entire meal for free since they were so slow. I didn't understand why people that came after us ordered and received their food before us. We didn't order anything complicated. Maybe they forgot to put the order in?
quick efficient service.
Sierra was great. The food was excellent
Great service and great Southwestern egg rolls!
Great night for casual food
Not very accommodating for my group over 10 people. Pretty disappointing especially since the manager was contacted ahead of time. Employees didn't care to help the situation.
Service and food were excellent, thank you
Great place to eat
The food was fine. The service was slow considering that it was only 20% full.
Terrible service! We were seated, we were chatting about the menu. as time went by (15-20) minutes, we started thinking " where is our waitress"? Others were receiving their orders. The manager noticed that we were looking around and came over. He inquired if a waitress had taken our order? After finding out, he apologized and said he'd get someone for us. There wasn't many customers so why hadn't we seen our waitress? Low and behold, she was rushing towards our table. She placed the blame on the previous watress, stating that she hadn't told her that this was her side to service. So, what had she been doing all that time instead of finding out what side she'd be working on? After that, she kept disappearing on us! We had to get her attention, when we wanted something. At the end of our meal, once again, it was the manager that took our payment for the meal. The manager was kind and professional. We all agreed that the waitress's behavior had been despicable. We came there as part of a celebration but wished we hadn't.
Our last 3 visits have been great. The service has been very good and food as good as it gets.
Left waitress a tip of just under 18% for average-at-best service, even after forgetting part of the meal - It happens sometimes, maybe she was just having a bad night. We get it. A few days later I checked my online credit card activity and see the final 'sale' from Chili's in Meridian, the problem is, the secondary amount for the waitress' tip was increased from what we offered. Perhaps an honest mistake somehow..? Although, the writing on the receipt was undeniably crisp and legible... Or maybe she just didn't think I would notice. Either way, not cool. Watch your wallet.
Delicious and great service.
It's a good place. I loved it.
Great food and beer.
Staff was unorganized, slow, and unprofessional. Took around an hour to get our food, and even then, it did not come as ordered. Had to remind our server of the simplest of things, such as silverware and what types of drinks we had (for refills). In regard to the wait time, we were told that the kitchen was just really backed up, when there were only maybe four other tables with people. Would not recommend at all.
The people working here is super attentive, thank you very much!, the food is great and also the margaritas =)
Went in at 4p on a Saturday. Wasn’t very busy. Got seated right away and then sat there for more than 10 minutes. Other tables being waited on (even those who came after us). At the 15 min mark we got up and left as not one person came to our table. The host opened the door and said good bye to us... hmmm.... he just sat us. Would have thought he would be possibly curious as to why we left? But nope. Bad service
Good food but it took a while to get to us.
Went on a Saturday night and the place was packed. Great food and no wait time.
Food is generally tasty but the barbecue sauce tastes so bad. Asked for another BBQ sauce flavor and they brought the same thing twice. Had everyone at the table try the sauce to see if it was just me and the general consensus was that the sauce didn't taste like BBQ sauce. Besides that the food was decent.
Been to chili's before back home but this one gave me a total different experience my first day there! My server, Jesse was terrific! My favorite dish, Cajun pasta was awesome! Could taste the seasonings and the margarita was the best I ever had! Went back again the next day and still was not disappointed with the food and drinks. Next trip, I'll be back to this chili's, its so much better than the ones in my town.
My family and I Waited about 10 minutes and no one came in to treat our table. This location needs better or more staffing. I was next to the waiter and the person didn't even realize that our wait time was taking too long. I had to stand up and request a new server. The new server that we got, after 20 minutes of wait time, was great. I am giving a 1 review not because of the server and not even the wait time, but because there was no manager that greeted us and mentioned an apology because of what had happened. I will not come to this chilli again and it's beginning to ruin the reputation from Chili's.
All in all, a good restuarant. We never wait long, the service is always good and there is usually always a manager there is make sure eveything is going well.
Always great place for food. Great for the family. It's also pretty cheap.
Great food and drinks. The staff is wonderful.
We love their fajitas. In particular the steak. So delicious. We always come here when we’re in town. Service is great. It’s clean. Yummy too. Wish Australia had places like this (and I’m not counting the Sporting Globe it is the worst!). The other bonus, it’s next to Kahala Mall and Whole Foods. Thanks Chili’s for being so wonderfully consistent - every year (when we can make it).
Chili's is reliable. Food is always good. Beer is always good. Loved the Sunset Margarita. Caribbean Shrimp Salad was delicious. Wait staff is amazing. Very attentive. We had a 20 min wait - not bad for a Friday nite. No pressure to eat & go. We had a really nice evening.
The quality of food you get (at very reasonable prices) is outstanding. I was there during a fairly busy timeframe, and still the server I had was excellent!! He was on top of refilling my soda and water. Very attentive in general. I highly recommend this particular location.
Seated right away. Quick refills on drinks. Clean. Friendly waitress.
Our waiter was rude. We asked for sweet tea, not unsweetened. When stated that sweet tea was unsweetened. "Well i got it from the same glass." On a better note the food was "good".
The food was great! Everyone was really nice and I just really enjoyed coming here.
Food is really good but service is very slow. Definitely not enough waitstaff.
Worse service ever....no one at reception for 10 minutes finally was seated and no one even spoke to us for yet another 10 minutes...we gave up and left
Food was good as usual... Hostess needs to play diner dash.
I've had Chilis in the past but this particular one it's not the best the cleanliness could be better and so could the service it is the downtown Denver location so my recommendation is they need to step it up a notch the bar smells like dirty old tallow's and the floors and tables are never clean
Great food great service had the baby back ribs they were spot-on
Great atmosphere and great food, was one of the best Chilis I have eaten at.
I have been a Chili's customer for almost 30 years. I have seen the decor and layout change but not the quality of the food. #chickentenders4life
I usually love this place, but the night we attended this specific franchise my chicken came back over cooked, hard, and inedible along the edges.
Nice atmosphere,great service,an I had an overall nice time.
Very nice Chili’s, the usual good service and quality food!
Food was great. I do not recommend ordering the Texas Cheese Fries togo, however. The flavor was fantastic, but they completely stuck to the aluminum foil. Had to peel it off, and lost the bottom layer of my fries. Everything else was amazing as usual.
This chain is slowly going downhill. Took an hour to get our food and the fajitas consisted of raw onion and bell pepper with a sprinkle of meat in there somewhere. And their chicken crispers used to be amazing in the old days, now you get half as much and it's way over breaded. Plus seems like it's pre breaded and frozen before they cook it. Really not the old chilis of the good days.
Great service , waiter was very accommodating, food was very good
Service was fine but food was low grade dog food. What happened to Chili's?? They used to fantastic!!! My fajitas were suppose to sizzzzzzzzle (so the menu says) but they weren't, they just smelled burnt. The chicken was rubbery and the shrimp slimy. My husband's steak was tasteless and thin. And his asparagus was rubbery. The whole thing was nasty. Thank goodness I used my last gift card. Won't need to go back.
Good food, good drinks. Great atmosphere, loud at times but a good place to sit down and eat. Service is either really good or really bad, there's no in between.
I really enjoyed the visit. Waiter was attentive, and was also an x-Coastguardsman. Fast clean service. I always enjoy Chili's cooking, and this was no exception. A really nice visit.
Food was great. Service could have been better, but it was quite busy!
The food is delicious and the prices are reasonable. The inside of the restaurant is a different story however. This place is begging for a remodel and on one occasion they had a sewage backup and I had to take my family elsewhere. It was many months before we attempted to go back.
Best customer service I ve experienced awesome prices, food quantity and flavor are great
Luv'd their $10.99 special... enjoyed every bite ☺
Great food! Awesome service!
Great atmosphere, but three out of six of us we're left with food poisoning and one of us ended in the ER after puking all night. Good atmosphere, but the waiter was way too touchy, and slid his hands across my butt as well as another female shoulders several times. I should have spoken up, but left me extremely uncomfortable. Sadly, I won't be back.
It's ok. I love the chips and salsa. It's why I go .
Waited for an hour to be seated, there were multiple tables opened when we got there and still took a long time to be seated. Only reason I gave it 2 stars is because the waiter had a great attitude.
Great waiter today. The 3 for 10 is a great value. Was a great lunch.
Food is ok. Bar service is terrible. Was told to get my own menu. Bartender waited for other people to do his work. He was upset with a 35% tip. Really bad attitude.
Very rude staff members. The waiter threw our chips and salsa bowl on the table and was making rude comments
A nice family place to get decent food.
Chicken was hard as a rock and sliders we're almost burnt. Disappointed to say the least
This is the ABSOLUTE WORST LOCATION EVER. The menu description didn’t match what I was served, (classic nachos), and they ended up putting beef on my nachos. I haven’t had beef in 11 years, and it made me VIOLENTLY ILL. Do NOT EAT AT THIS LOCATION. When I call back, the young lady on the phone was dismissive and rude
As always its chilis
Birthday dinner was jus right! Local girl server was fun was a good night!
Good food reasonable prices
The food was GREAT! Service a little slow but will worth it.
Worst food ever.... Both steaks were rare. Fajitas were over done and cocktails were like a shot of vodka rather than a cocktail. After we told the waitress (awesome person) she took it back to her manager where he/she denied it's being rare... like wow its purple and cold as ice.... pretty sad. Took 20 bucks off of a 100 tab. Wow 20 bucks. The only thing good was the server. Never again.
Great service great food
Great service & good food. Bathrooms need work.
My husband and I went to chili's last night. To have a dinner date. It was around 8:20pm .It was a horrible experience. The food was cold. I ordered the rib and chicken dinner. The chicken was rubbery. The ribs was cold. Not even steam was off of them. My husband steak was just as bad. The prices are not cheap for the food to be this messed up. I told the lady. She took the food to the back and put it in the microwave. Then she gave it back 2 mins later and it was even worst. I will be contacting their corporate office.
Food was okay, my biggest complaint is the seating is extremely close. We're all squished in like sardines trying to have a meal and conversation but we're basically sitting at the next table over because we're so close.
I didn't like that bbq chicken quesadilla too salty for my taste
everyone was nice there
Service was fairly slow, ordered fried pickles that were undercooked and burnt at the same time. The food was good but half way through the meal I find a roach on the ledge next to me... I named him Bruce
Great prices, Friendly staff.
Hostess said he would clear a table for us yet continued to mess with menus for 8 minutes. Food took 55 min from time we ordered. Then only received half of the order , ( which was cold ) . 12 minutes later the rest of our food came. To make matters worse parties of the same size came and went while we continued to wait. AFTER WE went to manager he did come and apologize and offered to remake cold food, NOT we couldn't wait that long as we had hungry kids with us. He did comp 25% of meal. I feel he should have comp. At least the meals. We paying for drinks appetizer.
Actually a really nice chilis. Ate here twice while on vacation. Great staff and quick service. Great food. Across the street from the hotel we were staying at. Would have given 5 stars but the last time we were there the hostess forgot about us until we reminded her we were there waiting.
Had lunch..great menu with everything for everyone one in the family...including the little ones...that was a plus for me...
Salty food. Chips salsa and soup all had too much salt. Service was horrible. Food took a long time. But the place was clean
This visit to this location was the biggest joke of my life. The staff was laughing loud in the kitchen, for the entire period of our visit, i understand when people are happy, i like when people are happy, creating a happy atmosphere around, but a restaurant staff can not act like they are in vacation around clients. I order 2 smoked sausage links and i was specific to don't cut the links in pieces, the waiter seams to understand my demand , she said "ok", but guess what...the links came in pieces. They told me that's the way they serve that dish. The rest is history... For me was a bad experience with this CHILI's location. Anyway, nobody seams to care ,in here, about i came hungry and i left ...hungrier.
Perfect in every way possible
Like drinking a class of White Zepandal and they quit carrying it. Usually went once a week now we don't go as often.
Excellent chip and salsa
Well I have to say, My favorite restaurant around the area very good servicing an delicious margaritas. Highly recommended!
Service was terribly slow. I'm not picky either. It was just really bad.
Solid service and great atmosphere
Good food with professional presentation and kind staff
Two for 25$ special was not bad at all, service was more faster than I cynically believed would be. Stakes are cooked to perfection , I could hesitantly admit , it took this location a decade to get this location right. Keep up the good job guys.
Always good food. One of our favorite places to take our kids.
Good food. The waitress we had was one of the best I have ever had in any restaurant. She was very friendly and prompt on any needs we had.
Food was amazing!! Server gave us bad service. Took long time to give us straws and silverware. We had to ask multiple servers for items. Once she brought our refills she never returned just different serves or us stopping a server.
Wonderful customer service and atmosphere. My waiter was absolutely amazing! Joked around with us and everything. I will be returning.
Not bad at all , I got the chicken and waffles it was suprising good without syrup, why they don't have syrup I couldn't tell you. But it was good .
Food was good, but we felt neglected by our server. Honestly don't even know who our server was to this moment. We just had to flag down passing servers because ours was a ghost who never introduced herself. I don't know who got the tip we left; we almost didn't leave one, but I hope it was at least the girl who refilled our drinks. She was the only one we saw smile. But Chili's is usually my favorite restaurant.
My Margarita was good, but the food was a little bland
Horrible service, seems that the servers at this place are pretty much racists. And it’s pretty funny because they are working at a place where a jalapeño is a logo, where fajitas and tortilla chips are served with guacamole. I really don’t like to go to this place because what is served here I can cook it at home with a better taste without all the over spicy condiments but my daughter chose this horrible place to have dinner for her birthday. Well we got there we waited over five minutes for the hostess, as soon we were sat I felt like if I were in a can of sardines, they have the tables almost one after other, we were sitting there several minutes, all the servers went to sang their happy song two tables away from us, the family sitting next to us finished their dinner got up and leave, hostess cleaned table and a server wiped the table latter on a family were sit, the Afroamerican server quickly told them that she’ll be shortly with them, while she was serving the table across them, five minutes later a male server approached to the family and tells them that he will not be their server but if there’s anything that he could bring in to drink. Wow, wow REALLY??? We have been sitting there for over 15 minutes getting completely ignored for all this bunch of incompetent racist servers, or are they just lazy to do their job? Well, before all this we already were thinking to leave because we never have to have waited for so long. but definitely after we heard that, we got up and walked away. The hostess kindly said something like thanks for coming have a great night and I kindly replied to her Thank you for the service, we didn’t get any. We’ll never try again this place the managers were just walking around like their incompetent servers and they are not caring about how their lazy servers are doing their job. We leave this place and went to LongHorn Steakhouse and WOOAAH! HUGE difference the restaurant is CLEAN, the hostess is KIND, the servers are fast and super kind, and the food very delicious like nowhere else and the desserts are unique exquisite.
Service was great. The waitress was very friendly and managed to keep conversation very well. The food, as always, was very delicious as well. The wait on food is never too long and I find it very rare that seating is hard to obtain as well.
We got a dirty spoon and the food was average. Chili's has really gone down hill.
Nice service while we were visiting with a baby..
Service was great I will definitely come back.
Good food and good vibes!
Spend over 45 minutes not served other people have been served that came in later. Not even a drink was offered. Got up and left with my family and went somewhere else. The waiter was too busy looking for something and never helped us today at 4:00 PM. Sunday.
Slow servic. Terrible attitude when you get flustered over the wait time.
Great food. Helping st Jude in process
It's Chili's. There's something for everyone here and it's all pretty good. Not great. Rarely bad.
Good food. Slow service
It was very good and the service was great and the chicken enchilada soup is to die for
The bartender ignored me for a good ten minutes before even giving me a menu: an he looked directly at me when I arrived. Need to improve customer service...
Service was great. The menu has many choices to pick from and the food was very good. Reasonable prices.
Our waitress was wonderful and super nice! I had ordered steamed broccoli as my side, and the broccoli was green as it should be, but it also had brown spots and my burger tasted burnt as well. It was not good.
The food was excellent and the waitress brought out hot food to the table. Me and my babe also enjoyed the electronic game on the table. Very nice casual night out.
Great service. Delicious food. Nice place
Decided to leave before we ordered... greeter was very difficult to understand, despite empty tables there was no tables available in the restaurant, so asked us to sit in the bar area, which was grubby....
Best potato soup I've ever eaten, fajitas were excellent.
Good food.. Fair price.. Sat in the bar area and got excellent service...
Great food and great service
Horrible to go service. They all stare you down very unwelcoming and not to mention the food isn’t even good. The food tasted old & not worth it go somewhere else! Seriously.
Good food and nice staff. Crispers were salty.
Love Chilli's late night. Good drinks, good service and the Ribs were awesome and I had a 6oz steak done just right. And that's not always the case when your sitting down to eat late late night. Thanks Chilli's felt welcomed and left full.
Not as good as the other place, but the service and the food are good
Excellent service, delicious food, will go back again.
Great happy hour good food
Service was fast and good. The food was good, but the table where we sat at, there was food on the floor.
Horrible wait staff service. Seated with no silverware. 17 minutes after seated before we received our drinks. Half of our food came out, waited 10 minutes before second half. People around us who ordered after us received their total order before the rest of our food arrived. Totally not what I am used to from Chili.
Nachos didn't taste good. Waitress was having a bad day. Arguing with boss in middle of dining area.
Disappointed at this location whether it is new management or what. Food was so cold & grated cheese on top, nothing melted. And chicken portion , i may have gotton more on the kids menu. CHILIS IS USUALLY a favorite place, but experience today was AWFUL
The food was great but the service could've been better. Our waitress did not check on us until she saw us paying using the kiosk. We were also seated at the smallest 2 person booth when clearly there were an abundance of empty tables and regular sized booths. We ended up making room for our meal using the ledge.
Chili's is usually very consistent, however, this one was the exception. All we had was soup and salad. The soup was fine, but the salad was old and wet. Chips were under done and chewy. I love Chili's because it's quick and consistent, but this one needs to review their cooking instructions. Additionally, the server was not great at all. She forgot to come back and check on us, so our drinks were never refilled.
I love working for this company!
Nothing special. Decent bar food. Decent prices.
Food was ok - never had eaten at a Chili's before ... kind of like your typical "bar food" kind of place ...
I like the buffalo chicken salad with blue cheese dressing on the side. I also love the baby back ribs. Difficult choice.
Usually good but not tonight. Table dirty, server SLOW. Not what I expect from this Chili's. It's been a year since I had the opportunity to dine here. In the past, I have enjoyed great food, good service, and the place was clean. This time the gentleman helping the hostess brought us to a table that needed to be wiped down and had a few pieces of papers from the straws littering the table. The gentleman brushed his hand across the table then walked away. My husband ended up cleaning the surface. Our server took our drink order but walked away as we asked a menu question. Two other employees to ask her to come back to our table and she still took 20 minutes. Once answering, we asked her to come back in one minute so we could decide what to purchase with the additional information she finally provided. It was at least 15 minutes before we saw her again. At least the food was good and still hot when it arrived. After another 15 minutes, we were given the check. The server walked away before we could ask for boxes for the uneaten food (who can eat that quickly?) She came back a bit later to see if we were ready to pay. Did we need help with the quiosk? Getting boxes after that was quick. I guess she wanted to turn the table for more tips. In total, we were in the restaurant a little over 3 hours and were given 15 minutes between the arrival of the food and the arrival of the check. I will go back because of previous good service, but if I have a similar experience, I'm done with Chili's for good.
Took two hours to start serving food, some dust from the ceiling fell onto my food, drunk idiots ruining the experience for other families.
Service good but chicken strips not much in the strip and pretty hard. Everything else good
Great food great service affordable prices. Atmosphere is good and the wait staff is attentive and friendly. We got the 2 for $25 deal -appetizer,2 entree and dessert for $25. Can’t beat it.
Excellent food and service
Our waiter was the nicest person and made sure we had everything we needed.
Food was not up to standard. Maybe they were just having a bad day. Waiter forgot side dish and the food was on the plates very sloppily.
$5 margaritas! Fast and friendly service. Food is always good.
The food is usually good and the staff is usually very helpful. Occasionally when you go in there is an exception but for the most part there is enough to recommend to continue to return.
The food is great when it's made properly. The servers are rude. You can tell they just want to get you out of there. Management does go out of its way to make sure they don't get any bad reviews or leave a bad taste in your mouth.
Was extremely cold inside. Server was nice. Food is pretty consistent at these places. Some of us enjoyed food more than others. I'm pretty tired of mainstream restaurants but went along with this because the birthday boy wanted it. It was okay.
Was slightly disappointed.. but waitress did good job
Staff were great at this restaurant and couldn't do enough for you. Didn't really like the main course getting served as we were half way through the starter (maybe this is how they do things in th US) so only 3 stars.
I have eaten here twice in the last month and it was absurdly busy each time. Food came out fresh and fast and servers were working hard. Keep up the good work.
The food is consistently good here and the staff treats you well. The restaurant can be busy on weekends, but that should be expected anywhere good.
We had 2 visits here. Our 1st visit was awesome with Sheena as our server. She done such a good job, we went back again. 2nd visit was terrible....shown to our table and forgot about for 15 minutes, then drinks took another 20 minutes after that, and that theme continued. Wont be back.
Very good food and service!
Food took 45 min, sad for a place not even close to packed
Happy hour is decent. Margaritas aren't too bad but need to be stronger : )
Went to this location to eat with my family and the waitress came to our table once and the next time I saw her was when the other server brought out our food.She did not even come to see if we needed refills on our drinks and the food was cold because she was worried about the other tables that were not seated yet. I love to tip when service is great just want to go out of my way, but sad to say there was no service And the food cold this was the second time not going to let this happen again good bye chilis I'll spend my money elsewhere
Good food and the server was very nice.
Great friendly atmosphere and great food!
Good was great
Hit or miss. Sometimes great service like today with minimal wait other times you wait and have a server with attitude
Grrat service, great food. Good Place to watch a game or eat with family.
Awesome service and food
Great food and friendly service
It's a chain restaurant. I get that. But the service is hit or miss at this location. My order is usually tasty, but we don't go here often.
Good regular and promotional priced food. Good location with plenty of stores nearby.
The food is scrumptious
Our eyes are always bigger than our stomachs. Great lunch burger was cooked perfectly and the cookie dessert was super chocolatey just the way i like it
The last few times I was there it didn't seem so busy but we had to wait quite a while before the waitress returned with our food. We had ordered our meal and specifically requested that are salad came before the meal was brought to the table. I'm the last couple visits it was all brought together which was disappointing.
Good foods
Out side appearance. Is clean convenient. They offer orders for pick up. And honor an employee for a month!. They have happy hour specials!! They are so kind here. Food is great. Thank you guys for all you do!!
Love Chilis, never disappointed.
Very good food and atmosphere at this restaraunt. The service was top notch as well. Highly recommend going here for a victory drink after a high school football game against the Blue Devils.
Nice place. Nice server. Good times.
How can you go wrong with Chili's?
Good food and staff
The food wasnt very good but the service was exceptional, and the server discounted my meal since I wasnt happy with it.
Pretty good food. Decent customer service
Horrible experience every time we come. From waitress forgetting about us to never getting seated and ignored. Manager was rude after we complained we were missing the shrimp on the Cajun pasta.
Not a dive but not fancy either. Food was pretty good, staff could use some hygiene lessons. Note to servers, don't handle my drink by the top lip. I dont want to touch my lips on something something your hands directly touched. Gross.
Food was super good. I ordered the enchiladas which were amazing. I did order the blueberry and pineapple margarita which wasnt at all good. And for 8.99 I was hoping for something a lot better. Also Pete was a great server super energetic and very helpful.
We order 2 appetizers. Got our queso, but she forgot our other app. When our actual good came out we had to ask another server why we got our BEFORE the other appetizer. She went and asked our waitress and our waitress brought us out our appetizer and said she forgot about it. Not only was it cold, but the cheese was hard on the fries. She didn't even offer to replace them or offer to not charge us for them. She wasn't very active with our table and when we needed her she couldn't be found. I've never had a problem at this location before and we go every other week, but we will no longer be coming to Conway to eat Chili's.
Excellent service. Food was good as well. Got there before it got busy. Overall, very good experience. Located next to a Royal Farms and across from a Walmart.
Service was very good and the food came fast and the employees were very nice and respectful! And most of the food was good but the burgers are not the best. The atmosphere was very nice and the restaurant is nicely themed and decorated! The food is also reasonably priced and seating is comfortable and flexible! Overall the place is good and I would highly recommend it!
Great food served fast! Ask for Cody if you go. He's the best waiter we've had in a while.
Usually I love eating here, but the last three times I’ve gone the service has been absolutely awful, so about a week ago I went in with my sister and boyfriend, we get seated after waiting 20 minutes and there were only two other families in front of us waiting. After we get seated the waitress (which i wanna say her name was Brandi? We were sitting on the bar side) takes our drink orders, it took them 15 minutes to bring us our drinks...we went ahead and ordered our appetizer and meals all at the same time because we were sitting there long enough to figure out what we wanted. We put our order in and it took them about another 20 minutes to bring us our fried pickles and Texas cheese fries, by the time we had all our Texas fries eaten our food came out, the waitress then grabs our fried pickles off the table and walks away (WITH all of our fried pickles in it) !! I said “I’m excuse me ma’am we weren’t done with those” I’m guessing she didn’t hear me because she kept on walking, she sat our friend pickles on the bar so my boyfriend walked over there and grabbed them. Totally rude. We didn’t get a single refill our entire time there, I asked the waitress twice but I guess she kept forgetting? By the time we paid, I ask her if she’d bring us three to go drinks, and listed the drinks we wanted and she brought us all peach teas back
Good service. I left my purse accidentally. I called and they said they found it and had it ready to pick up at their pick-up area. Everything was accounted for. Very happy with the employees there!
Tonight was a train wreck! Ice machine was broken, had the worst steak I have ever had and service was super slow. Server tried to make things better but it was a lost cause.
My son and I went to dinner last night. My dinner was mediocre, and the waitress was horrible. She ould not answer simple questions about what draft beer they offered or the prices. During our meal my son ran out of his drink and she never returned for refills. I actually has to find her and ask her myself. If there had of been another waitress or waiter to call on I would have. There was also a waiter in our same section that tries to blame not being able to see the drink level of a child's cup for his not returning for a refill. What happened to stopping by the table to see if your customers are enjoying their dinner or if they need anything. Now, as this was on a Saturday night I could see this lack of attention if they were busy, however, they did not even have a steady flow of customers. Needless to say, we will not be returning.
Sit 2 me bar Tonight Had A Wonderful time Everything was great
What is there to really share about restaurants born out of corporate America? They’re cookie cut offerings with only individual servers making any difference. This one was slightly above average. Good location
Above average Chilis. Only one time I ever got bad service, and that was over a year ago.
Always a great experience at Chili’s! The waiter was amazing tonight and extremely attentive. There was a minor kitchen mistake on my order, but the manager promptly corrected it and made the experience even better! I am always willing to spend my money at Chili’s because I know I’ll get amazing food, an awesome waiter, and have a great meal altogether!
Chili's Grill & Bar is an American casual dining restaurant chain ..cool place..Taste of food was very good.. Excellent food.. very cleaned..staffs were friendly.. Good and fast service.. Reasonable price.. kids meal was good and tasty.. Fajitas were awesome..Free car parking..
Service was top notch food was hot and fresh loved it.
This is where its at. A fantastic place to eat. The service was excellent. And our waitress Mechelle was such a great sport always smilling and she made sure we was well taken care of!!!!! If your ever in the area stop in and check them out.
Service and food good. Music far too loud. Could barely hear my husband speaking.
Our server was also amazing
When I come to Chili's, it's because its a safe option for my friends. It has a good variety of Tex-Mex type of food that everyone would enjoy. The country fried steak is something that I get whenever I come. It's a nice and filling dish for an alright price. It usually comes with corn with I like to opt it out for broccoli instead.
Great meal. I had the $10 deal and it was great! Drink, soup and entree. Service was great with no wait.
We ordered the burger on the lunch special with chili as our side. The “chili” was very greasy as if they made no attempt to drain the ground beef. Also it had no beans and tasted like taco meat. The double burger consisted of two over salted patties that were cooked till they were dry and hard. The fries were good and we paid for our iced tea. The waitress was sweet and the manager comped all the food.
Wonderful Food and service Crystal done a wonderful job on 5/4/19
Great food, staff is always very helpful. Very accommodating for a larger party.
Great Customer from beginning to start! I ordered a medium rare sirloin and it was well done instead. The waitress took the plate back and replaced it with a medium rare sirloin. I wasn't going to refuse the well done plate but she was more concerned than I was. I especially love how you can just pay by credit card at your table than waiting for someone to pick it up to complete the payment. More restaurants should have that feature available.
I usually come here for the appetizers.
3 stars because the food is good, but the rations are soo small and it's expensive for what you actually get. I had a burger and fries and polished it off and was still hungry (and I'm a tiny person). If you want a good big burger go to red robins, yall.
Our food and service was excellent! We ordered a burger and soup and both were good. Our server was Monica S and she was stupendous!
Good food good prices. Free chips is always good. Need more selection of non carbonated beverages
It's Chili's... But the place was slam packed. Chains are not my thing. And let's be honest the southwestern egg rolls were their thing and then they changed them... I'll go back to only going to Chili's if a customer wants to eat there which is exactly why I was here today...
First time we have ever had great service at a Chili's. Ask for Spencer. You won't regret it. Tip him well. He is worth it.
What can I say? Chili's has been my favorite restaurant for years and there is a good reason for that. They earn my repeat business every time I go there. Excellent service, delicious food, lots of variety, reasonable prices. What's not to …
Ordered a chicken sandwich with corn and an order of southwestern egg rolls. I ordered an EXTRA side of ranch for .95. When I actually got my order I got a chicken sandwich NO side of corn, NO side at all. The southwestern egg rolls came with ranch when it should have come with avocado ranch and I received NO EXTRA side of ranch. Definitely not ordering from here again nor do I recommend ordering from here.
Food was good, but Angelica made the night. She was very attentive and joked around with our 4yr old. Great service!
absolutely perfect soup
Service was great but food was terrible. The steak tastes like it has been frozen. And is not seasoned at all. Ordered medium, was well done. The only thing good about the meal was the mashed potatoes and the chips and salsa.
Really good with good service
Worst Chili's experience ever....we didn't get greeted for 10 minutes and the restaurant was only 1/3 full, ordered Fajitas and a kids quesadilla once greeted to try and save time to get some food into our little one. Well that took 45 minutes to come out, Even after the server walked by 3 times saying your meal with be right out. The kids quesadilla came out soaked in oil and barely warm. Both orders of Fajitas were tasteless, luckily the skillet was hot to heat them back up. We tried to leave and pay on their electronic Zoosk thing but it was switched with another table, so it took another 15 minutes to leave since our server was busy singing Happy Birthday to three different tables, where afterward he would scurry away to the back. Never going to Chili's again after this experience, unfortunately they don't have zero or half star review options.
The server was attentive and informative even though he was very busy. The food though, turned up cold, so we sent it back (only for them to reheat it), it also tasted overcooked (having been re heated in a microwave). The food repeated on me for hours after. I'd definitely not eat there again.
Sat at a high top in the bar tonight. Place was slammed. 45 min wait plus. The bar tenders name was Donny and he didn’t miss a beat. My family and I were all amazed at the exceptional service
Our reservation for our family dinner for 11 was messed up. Ended up sitting back to back to back and not able to speak to half of our party. Ordered a burger with extra BBQ sauce, didn't get extra sauce when food was brought out. Asked waitress for extra napkins and she comes back with 2 and says they have a napkin shortage. Now I ask for the extra BBQ sauce, she walks by numerous times, no BBQ sauce. Another employee comes by so I ask him for the extra BBQ sauce, never comes back. Our waitress comes back so I ask her again, by the time she comes back with the BBQ sauce I've already had my burger for 20 minutes and it's now cold and dry. Definitely would not recommend this place to anyone, I just can't believe that they would only bring 2 extra napkins for a party of 11 that includes 2 children and a 2 year old and how many times do you need to ask for sauce before you get it.
Waited 25 minutes for a table. 15 minutes to order. One hour and 5 minutes after we arrived food was ready and one order was wrong. Server did his best but the place, especially the kitchen is a disaster. Was definitely not a good experience.
The place was packed but we were seated almost immediately. I ordered a sweet tea and was given unsweetened twice in a row because somebody didn't label the tea. Other than that everything was great! My Chipotle Crispers were perfectly crispy and the loaded mashed potatoes were fantastic. The rest of our party enjoyed their food as well. If I was ever in Conway again, I would definitely visit.
The food was good. My order was correct and ready upon arrival (for the most part). The customer service was good. Overall, I'd recommend this location for personal or business outtings.
Very small salad, no condiments with the order.
This location is RACIST !!!!!! I REPEAT RACIST. I barely come here but this event made me write a review. I came in and I wasn’t greeted after waiting for 15-20 minutes.....literally. I was also at the bar that wasn’t busy so it was pretty …
Nice and clean. Very nice wait staff. Looks like it has recently been remodeled. Bathroom was clean. Food was good and we were in and out pretty quickly. My 9 year old daughter loves the pepperoni pizza with mandarin oranges on the side.
I have always had friendly service from this location. The food is good. I enjoy being able to relax while I am in there.
Had a nice time. Food was good and the service was good.
I had the bacon chicken avacado club sandwich which was quite good. The chips and salsa are also very good, however I only gave it 4 stars because it was not amazing. I liked the food, but did not love it. There is a difference between a restaurant that you would stop at on the way to some place because you know it is decent, and a restaurant that you would travel to just to eat there because you love the food. Chili's is the former. Therefore I feel as though I should only give it 4 stars.
Love its a great family friendly place.
Chilis
Chili's [generally speaking] is a restuarant I have personally enjoyed for years. I have only stepped into a couple of different locations that did not meet with the usual standard or felt short of it. This particular location unfortunately was one of them. While the food was good and after the "rush" the staff was able to turn it around. Clean and well kept down to the washrooms. It's just I sat for about 20 - 30 minutes (@ the bar) before even being acknowledged. No bar keep in sight, angry patrons, and a phone that wouldnt stop ringing - with no one to answer it. While I personally understanding to understaffed establishment and managers that are working hard (alongside their staff) of which, when given the opportunity were kind & tentative ... which is a few of the [only] reasons why I provided three stars rather than two. The food was done well. I throughly enjoyed that aspect of the experience. Maybe next time Chili's ... You have a kind staff, clean establishment, and good food. Just need to either hire more kind_minded individuals or schedule more appropriately for your rush time periods.
The chips and salsa were absolutely delicious.They were one of the best I have had. The The Barbecue Ribs with fries and corn where also very delicious. I definitely recommend this place, and the service was great as well.
Enjoy this Chili's have been a patron for a good while.. Food is adequately priced for portion size.. typically not overcrowded or busy unless its peak hours... Nice place to watch Thursday night Football.. pickle chips on the tripler was the Bomb..!!!
The food wasn't to bad, but the fact that my waitress left without ever saying a word sucked. I sat there for some time waiting for her to come back so I could place an order of food to go, but she never came back or notified anyone else to take over the table. A manager never even came to my table after I voiced my displeasure to the bartender.
Love their Happy Hour! ❤️ You can eat in the bar and watch sports at the same time. There's also room for groups if you get there early enough. But the best thing about Chili's is their delicious food, no matter what you order. Awesome margaritas, too!
The French fries were not fresh, taste like they re-cooked them
Incredible service. Friendly staff. Didnt wait to look for our food to come out
Great food.. and our waitress was amazing.. to soon find out it was her 3rd day on the floor!! U go girl!!!
Good service and food is great
We had a great lunch here! Except the manager forgot my extra tortillas. It worked out though, I had plenty
This particular Chili's location is absolutely awful. We've said this is the last time many times. Yet we remember our experiences in other states and talk ourselves into giving this one another chance. This time we ordered a curbside pick up. I ordered the exact same salad that I always order. Yet again I make it all the way home only to realize that they forgot my salad dressing. So I get to eat an overpriced salad completely dry. Their customer service is always awful. "No ma'am, it comes with dressing", is what I get told when I call to complain. So this time it is in writing... I will never return to this location.
Great atmosphere and staff are very nice. Food is delicious and looks very appetizing. Clean restaurant.
The service was slow. The food was not that great. The appetizer was cold and served almost the same time as the meal. I have always lived Chili's but this was not z good trip.
the food is decent, the waitstaff is also attentive. i would give them 5 stars if they hadn't of taken away the chips and salsa. that was always one of the main reasons i used to love chilis, now i have to fiddle with an app to get them? no thanks, it's not my job to earn business but a business' job to earn their customers.
Chili's should be a no-brainer kind of dinner, as are most big box restaurants. What should I order? Probably the same thing I ordered the last time I went there. Tonight, however, I broke out of my order-the-same-thing-as-always rut. I chose the Pasilla Chile Chicken. Something new! It was delicious. Light, tasty, and full of flavor. As well, our server was amenable, the place was packed, and the manager in the orange shirt (sorry that I didn't get his name) was fantastic and super cheerful. As far as Chili's in the Metro area go, this one's a keeper.
This was in Conway At. Under staffed, kitchen staff unable to cook a med steak after two attempts. My husband ate his dinner while I was waiting for my retired steak. Meanwhile, I was left with potatoes and broccoli getting cold. Won't go back.
Yo this man Blake that works here. He is a dope waiter you should really give my homie a raise or something he deserves to be owner
Food waa really good and the waitress was nice.
Fast and good service almost made me feel like i was getting rushed out ,but cool overall
Bathrooms are always dirty. My husband and I got the same thing. His chicken tenders were the way they should be - dipped in batter, fried then coated with the sauce. Mine weren't dipped in batter. Service was good and they were all friendly.
My family and I were seated on the patio. After about 10 minutes of waiting with no acknowledgement, the hostess came and sat another party outside, asked us how long we had been waiting, and then said she would get our server. Another ten minutes go by, everyone around us has been helped, even those who came later than us. So I stopped a server, asked her if someone could help us because we had been waiting 20 minutes already. She, of course, couldn't take the initiative and take our drink order or bring us silverware, but nope. Nothing. So after 30 minutes of no service, no acknowledgement, we left. We told the manager of our experience on our way out and she said, "Sorry." NOT IMPRESSED!!!
Excellent food and service
We was seated as soon as we went in waitress was good potatoe soup was not hot barely warm but everything else was good.
They don't have very good service but the food is usually good
Extremely rude. Walked in to ask the wait time on a friday night. And was told I'm going to have to wait. Seriously.....I think not. Not worth 1 star cause my other visits were delightful.
I was going to Burger and I tried the queso Burger which was like the best burger I've ever had at Chili's. The only really bad complaint I have is at the El Presidente Margarita has cheaped out. The margarita glasses are half the size that they used to be. The Shaker glasses are so full of eyes that they can barely put a drink in there. So you're not paying for 3 regular Margaritas anymore at their high price for the presidente. Now you are paying for one high price drink and maybe a little bit more. Those who know this drink and who go there to drink this drink will be very sorely disappointed. I only come here once every 4 months because I'm not able to come by myself. But I really did like their queso Burger.I really hope they keep this around for a long time because it's the most tastiest burger I've had from anywhere in a very long time!. Even their nachos and salsa that you get as an appetizer are very small now. This is going downhill. I hate TGIF's and I really don't want to hate Chili's. And it's not like they're not crowded because they are so crowded they don't even have enough help to cover the tables if you come in for an early dinner or lunch. Come on guys get your act together!!!!Repeat the whooping coming to this place for 25-30 years. Appreciate your customers and stop appreciating your Presidents pocketbook!!!! Your staff is not going to get good tips because it's very depressing now to get things that once were great are now only Fair. make this a place I want to come for dinner with my husband every other Saturday. Let's get with it and make it better instead of letting it go down the hill.
There was a miscommunication with an order I paid for, and the manager was nice enough to compensate the item in question. Great experience, friendly people
Great service, good food, friendly atmosphere.
The food and the service was great! but my soup could have been a lot hotter but it was delicious so I did not complain. Overall wonderful service and great place to dine!
This is one of my favorite restraints has handicap access and seating arrangement comes with restrusnt and bar also the main thing to me is their service and of course good is alsobexcellant I've never had bad meal in any locations one of the best
Great place to eat. Our waiter, Anthony, was awesome! Food was amazing. If you looking for a good time while eating, request him!
Amazing! Great food and service! highly recommend the nachos chicken and cheese on every chip its genius! Maria was awesome never let my h2o get empty, so hydrated
It seems like they revamped the menu!!
Started out a little rocky but once we sat down, our waiter, Ryan, was AMAZING! So on top of things. The kitchen was short on people and while he was waiting to do stuff he went back to the kitchen to help so that way we could get our food. Very impressed. He was also helping to train someone (I believe) and the trainee was so kind and kept checking up on us and he wasn’t even our waiter. Very impressed and will definitely come again! And our food was SUPER good!
Always a great place to eat. Had lunch, food was great, service was great, loved the 5$ margaritas. Will be returning next time I'm in Denver.
If you are looking for some good Tex-Mex and you happen to be close to Chili's I wouldn't hesitate going inside and see for yourself how amazing place is it. Visit Chili's especially during happy hours. Margaritas are must have they are just amazing and go well with almost everything.
Mine and my husband favorite place to eat . Friendly staff and great food .
Very good food. I enjoyed it but my mom... her stomach didnt accept it very well. Great place though
Friendly service with reliable food.
Sat at the bar for happy hour and the food and drinks were good for a good price. The bartender made sure our orders were as we ordered. Overall great service.
Good service aims good food
Food is always great!!!
Food was ok but definitely have a homeless people entering the resteraunt begging for food issue. It took multiple people and times to get the homeless person to leave our table.
The food was ok. I ordered TexMex chicken Bowl. Chicken was overcooked dry and extremely salty. Hubby was lucky though. His order of ribs was good, falling of the bone tender. Service wasnt the greatest. Restaurant wasnt full, but we still had to wait very long time for food to arrive, or for our waitress to come around.
Good food and good service.
Had issues with my food twice the male manager is rude and doesn't know how to take care of customers the female manager was amazing and made things right. My waitress was also amazing and so sweet and compassionate..
Chili's is the best place ever. And this one is pretty good too.
The food is always well prepared and delicious, workers gives fantastic service. I loved the cleanliness and vibes. Will come back again.
Second review: I ordered fajitas to go. They left off the rice and black beans completely. When I got home to eat, I opened the container and the onions are raw. Who eats raw onions on their fajitas?? So now I am having to cook the onions myself and reheat my food. This is insane that I am having to cook my own food from here. Most likely will not be returning to Milledgeville Chili’s again. It is really hit or miss with this location. Usually service inside is decent but tonight I did curb side. Schedules pickup at 7:25 and after waiting for 10 minutes with no service what so ever I decided to call. The girl that answered was helpful but it took another 10 minutes to get my food. Food is always good though
Hamburger was great, but to greasy!!
Very friendly staff, but they were very busy and couldn't keep up.
A beautiful waitress who helped my visit, made me feel inportant.
Food was good and the service was fast.
Sunny was our bartender/waitress. She was as sunny as the name implies. Wonderful service. Amazing food.
Food was good but service was pretty slow, even when restaurant wasn't busy. Hadn't been here in a long text to eat and won't rush back.
There was a piece of plastic in the tacos. They remade them but never offered to remove them from our bill. The food didn't come out together so we had to take one person's food home in a Togo box. Also the Togo dri nhi k container has a hole in it leaked all over the interior of our car. Thanks wont be returning
Southwest egg rolls were good but he rest of the food was almost inedible. Meat was microwaved and not seasoned.
We had a great time. . We're from Mag2 Utah
The wings were too good. I was a little disappointed that the computer on the table didn't work but I was able to sign up and get a free plate of chips and dip. I was expecting a little plate with a little dip.....BUT NO... they brought a huge plate of chips. Enough for 4 of us to munch on till our meal got there . I will definitely be back.
It's a great place for chain food. Good atmosphere, always great service.
Like always, great food and service.
Darnia is the chick to see. Skinny rocker looking chick. Awesome as can be when I go I ONLY go if she is there.
Experience was just okay. The french fries were good, the onion petals were good. I ordered the boss Burger, too much going on, couldn't even taste the burger, very salty. My wife ordered a half slab of ribs oh, they were very dry, and there were only 4 ribs. We order ribs often from many different establishments, we usually always gets a minimum of six ribs. A full slab of baby back ribs consists of 11 to 13 ribs.
Food was awesome and the price was perfect for my budget. Had a soda, chips and salsa plus chicken fajitas for ten bucks. Couldn't pass up that special. Waitress was amazing
Chili's is a great place if you want good food good service
For fast food prices, you can't beat the fajitas here. Got the grilled chicken and shrimp combo and both were very good. Also had a couple of Presidente margaritas, which weren't that large, but were very tasty.
Great service, waitresses are on top of their game
Service was great but I dont understand how a restraunt chain with this type of food stays alive. It's too expensive to be a cheap place to eat and the food feels extremely cheap. Just me and my girlfriend eating here costed me almost 40 dollars and the food tasted extremely microwaved. The chips are great but that is the only redeeming factor
Food was delicious and filling! Never a disappointment when I eat there.
Chicken n waffles are good
The three for 10 deal was awesome good food good service
Good steak, very good service. No problems
The food was mediocre, however the service was very good.
Great service and food was decent.
Chile's is the one chain restaurant of its kind that has never let me down. Even when they change up their menu, the food still stays good to me and the prices haven't ever skyrocketed unlike some of their competitors.
Service was ok. Food was dry as the desert!
This is my absolute favorite restaurant! Chili's in Idrive had been my go to Chili's due to their excellent service! Jesse was my bartender today and he was so kind, knowledgeable and fast! He even convinced me to try the new Paradise pie even though I was iffy on the coconut but I loved it! 10/10 would recommend this Chili's and Jesse will be my new server request anytime I go!
Service was great despite them being short handed. The food took a bit to get to us but was fine.
Service was horrible.. First I couldn't get Ribeye steak, I had to settle for a sirloin steak. Yhen the waiter kept bringing us the wrong drinks. We order a appetizer they came minutes before our meal and they were ice cold. The waiter kept blaming everything on the fact that we switch tables,he even lied to us saying someone brought our food out, but we wasn't at the original table. We only more to the table next to us, so if that were true we would have stop them. My second time going to Chili's in 30 days having a bad experience. Haven't been in over year because the time before these last two the waiter swiped my wife card and paid for someone else meal. He only told us after he brought our receipt back. If I could give them a zero I would. Really like their food but their customer service SUCKS‼
Tonight was a train wreck! Ice machine was broken, had the worst steak I have ever had and service was super slow. Server tried to make things better but it was a lost cause.
Always great food ,drinks, waiters or waitresses great vibe but only one thing caught my eye it was very dusty behind the food trays
Trash and dust throughout dining area. Got seated under a vent that was covered in a layer of dust. Child ordered apple juice and pineapples and they were out of both. Barbeque cheeseburger didn't even have BBQ sauce. Fries were soggy and unseasoned. Will not be returning or recommending.
I hate to leave a bad review, so I'll start on a positive note... the food is always great... when we get our whole order. We've been going to this chili's for a year now since we moved and every single time (not exaggerating this) we have ordered from the TO GO, something has been wrong. Either forgotten or completley opposite to how we ordered something. This evening I opened my Cajun CHICKEN pasta . . To just Cajun pasta. I appreciate the effort of refunding my payment method, but in reality I'd like to come home from a long day at work, to the food I actually ordered and had a taste for. Poor attention to detail.
Great selection on the menu. I have never gotten a bad meal here. Lots of parking and a nice atmosphere.
Horrible service we got seated then left un-attended for 16 mins they didn't bring us water and didn't ask what do you want to drink. This was absurd and dumb that we were left unattended for 16 minutes Are you not recommend going to this Chili's. Yeah
The food is really good and good service
Excellent management! Our hostess noticed we didn’t get our appetizer when our food came out and asked if we still wanted it. We asked for it to go since we already paid for it, and then the manager came out and explained to us what happened and told that he had taken off the appetizer off of our bill. We were fine with having it to go, but the fact that he had taken his time to make things right was great! I love this chili’s. Always great food, quick service and attentive waitresses!
Good chips and salsa. Great chicken tortilla soup.
Havent even had a chance to eat my food yet and this is what I just scrubbed off my table because it was sticky.
They are a nice place to go ?sit and be with your family
Service so-so. Brought order out with incorrect sides, food quality good. Excellent buffalo chicken salad....
Always enjoy this chili’s, like to sit at the bar, but have not recently since last time I saw the Hispanic girl bartender sneaking free drinks to her guy buddy. Why can’t we all get free drinks?? At least two very full shots that I noticed.
Eat there often. Paul and Pat are favorite servers, but Lauren is awesome as well. Tonight's burger was the best I've had in a long time from any where.
Best Chili's in the area. Great food and probably the best waitress I've ever had. Thin and heavily tattooed and absolutely amazing. She made the lunch an experience
For the second time that we come to this location and the same Bad customer services for the skinny tall guy who is attending the customers when they come in, with attitude and you can see his face expression , if he doesn't like what he is doing, look for another job, the restaurant we getting full and only one person was taking care the line of customers by her self Tanika who was always attentive with us trying to get us a table as soon as possible. We wait an hour and when we finally get to order they didn't have ribs, the waitress was kind of lost. I won't come back again
Good as usual. Nice to eat at a Chili's across the country knowing what to expect.
Menu has changed and not for the better. Everything is so spicy. I was going to order from the guiltless menu, but there were no options that weren't spicy. So I settled for chicken enchilada soup, guess what? It was so spicy, I couldn't eat it. The waitress said oh, it must be the tortilla strips we put on. They have a southwest seasoning, I'll bring you a cup to try without them. That wasn't spicy, it was also flavorless. Very disappointing.
Staff were attentive, proactively took care of problems, and the food was great!
Fast service, and good food
Good food and good service
The food was OK and the service was decent. The wait time for our food was ridiculously long. Almost an hour on a Wednesday night. I'd understand if it were packed but that wasn't the case.
Avoid at all costs. Better off getting frozen food from target.
I went in for lunch today with my 8 year son and a friend. We were seated right away in the lounge. Our waitress was so attentive to our needs. My son had wanted more tortilla chips just before our lunch came, so I told him, no. Just before she brought the check, out waitress brought my son a to-go bag of chips and a container of salsa. She was so incredibly thoughtful! He was so excited and kept taking a lot how lucky he was to get chips to go from our super nice waitress!
The choclate malt cake is really good. The service here is excellent!
Waited in line at the to go entrance was not welcomed when i arrived and stood there for 10 min before i was spoken to. Will go somewhere more welcoming in the future.
Fantastic service, food was quick and delicious!
Slow service. High fat foods. A few options under 1,000 calories.
Love the chicken and waffles!
Waiter hardly checked on us. The food was not good or done the way we asked for it to be done.
Great time grate waiter
3 for $10 makes this place worth it.
Good food. Service fast and friendly. Dine in or Take out.
This Chili's almost never gets our order correct. The food is what you would expect from a Chili's but a little worse.
This place is always a great getaway for a girls night out. Great food and great drinks. The servers know us now and automatically bring us what we want.
Excellent food. Loved
This place is very dirty (there is food and crumbs everywhere) and it’s not cleaned nicely. Also, the food is not great—just decent.
The waitress was cheerful and helpful
The food is great
Sick of chain restaurants
I'm stuffed.
Delicious
Food was good, but service was great!
We went to dinner & sat in the bar. The poor little bartender Brandy was in charge of the whole area and was running her butt off. She did a really good job. We had the 2 for $25 and it's a lot of food. It was very good. I highly recommend the chicken crispers.
Food was not good. Chips and salsa taste old. No good.
Ordered Sirloin steak that was very grimy, It was cooked well but the quality of the meat was horrible, a manager walked by to ask about our meal and I honestly told him, his response, oh okay, no form if recovery no apology... Was disappointed in my visit.
Great food. Great server...wish I had got his name. Good value.
Good food, possible wait, friendly
Good salads ,very one was polite,enjoyed our meal
Great service! What happened to my all-time favorite fajitas??? Take it back! Take it back!!! I didn’t return them(bc the server was so awesome and didn’t want to bother him in game night) but won’t order them again.
Always great food and service
Different spices pretty good
Little slow but good waitstaff and food.
Good food always
Awsome service even during busy rush of father's day
Food was great and the service
This is one of my favorite places to eat! The food and service is excellent and the atmosphere is relaxed and inviting. The honey Chipotle chicken fingers are awesome, and the BlackBerry lemonade is a treat!
Great sales going on, food was as expected. Service wasn’t the best, as we’ve had much better experiences there
Good food,portions were great,and the service was excellent.
The service was fine, place was clean. I do not recommend the chicken Caesar salad, it was unseasoned chicken on iceberg lettuce drowning in tomatoes and tortilla strips.
Wonderful waitress she actually look after us. We always a very good waitress. We happened to be working the to go desk What a pleasant waitress. Paeden
This place is top notch! Came at the peak dinner period and service was above and beyond. Our waitress Alicia left nothing to be desired and never lost sight of what's most important...CUSTOMER SERVICE!!
This place is really going downhill fast. It was once a great Chili's but now you can tell nobody cares. The food is awful if it ever comes to the table and, when it does you will wish you didn't let your wife pick the place tonight.
Great food great service
Very good food! Always nice and quite! Service is good Allround good place to eat or get take out!
Great service. The meals my famiky had were warm and really good. The drinks i had were awesome. I will definitely go there again.
Good food & Good prices
The To Go order Staff was drama and unprofessional in front of customer. Food order wasnt accurate. The correct food we ate was good.
Poor quality food the cooks have know idea what the concept of fresh food is. Chicken strips were old and the steak quesadilla looked like ground beef.
I dont know what happend to the menu but its not the same and the change is not appealing
Have had better experiences. We were seated close to the kitchen and the employees were swearing and yelling, not very relaxing. Food not very tasty just blahhhhh.
Great experience. I've been to many chili's and this one stood out the most. My server name was Nicci, and she was outstanding. She went above and beyond without hesitation or displeasure to make sure me and my boyfriend had everything we needed. If you ever go here and she's your server, just know you're going to get the best experience possible. Great job Nicci!!
Horrible service. Took 1 hour to get our sodas out to the table. After an hour and a half not even appetizers were out nor our complete order of drinks. Manager didnt care about her customers wait time and horrible service. Terrible management and service
Had to wait a hour and a half for burnt food, and only got offered 1 drink. Understaffed and bad management tonight.
The staff is very friendly, but the food always makes me ill. It is not good for sensitive stomachs. My daughter has never gotten ill from the food, but those with a sensitive stomach will.
Very well nice put together
Food is great. I tried there new brisket and their onion peddles (replaced onion rings), both are excellent. Look forward to going back.
Service and food were great!! If your not a big drinker, DO NOT GET THE MARGARITA..UNLESS YOU LOVE SOUTHERN COMFORT AND TEQUILA☺.. STAFF WAS SO NICE ALSO!!
Great Food & Staff!
Very nice great staff this is the Chili's you want to go too
Beautiful place I recommend delicious
I have eaten at many Chili's locations over the years, and the Windward location is consistently slow and food is not hot. It is a shame as we have always liked the chain, but after this last experience, we will not be returning.
Service was excellent, and the food was delicious.
They have a little bit of everything and the service is great
Been here before on several occasions but service was improved this time by attentive staff and payment at the table instead of waiting to pay at the entrance which was a bit disorganised if it became busy. Lovely meal and Margaritas which were on special at $5 so happy.
Good was good but yo spicy got my taste
The shrimp and chicken fajitas were oh so good.
Good food, great service.
I like the spicy shrimp tacos although they are not spicy. I like that they have lunch specials and deals. They might want to work on their to go service, there's been a few times where my order didn't have everything it was supposed too have.
When I come to Chili's, it's because its a safe option for my friends. It has a good variety of Tex-Mex type of food that everyone would enjoy. The country fried steak is something that I get whenever I come. It's a nice and filling dish for an alright price. It usually comes with corn with I like to opt it out for broccoli instead.
They offer a wide variety of menu selections. I ordered the sirloin steak, medium rare...delish! Low lights but not too low, cozy seating. A nice atmosphere. The service was great. Waitress was friendly but not intrusive.
Signed up for the app, so got free chips & salsa. It was Tuesday, so my grandson ate free. My husband & I each had a meal from the 3/$10 menu so we had soup, a beverage & an entree. Seemed like a great deal! Just have to review the charge when the bill comes. She forgot to charge for 1 of the beverages, so the full charge for the soup & entree were charged. Would have been $15 instead of $10! The food was all good!!
I had the Cajun Pasta w/shrimp, it was delicious as always. Wife had the salmon, also delicious. I had a realization tonite, in my many visits to Chili's, I've never had their chili. Go figure...
Good restaurant. Pay without waiting for the waitress ;-)
I ordered triple dipper to go! Original chicken crispers, southwestern egg rolls and boneless chicken wings...the menu shows no sauce on the boneless wings and the sauce they put on was awful. I threw them away. Waste of my money. The on line menu needs to show what sauce is used. Or don't put any on them.
Great place for family and friends! They have a great selection for many different tastes, and they are all delicious. We love the 2 for $25, and the skillet chocolate chip cookie with vanilla ice cream is the best. Also don't miss the $5 …
Ordered fajitas, came out ice cold literally, sent it back for it to be microwaved and just thrown on the plate as if I irritated the cook for ask for hot food! It went straight to the garbage. Never return food and expect it not to be tampered with! WORSE CHILIS EVER! YUCK!
Reasonable prices and consistently good food
Appetizers were good. Waitress never took the rest of our order though.
Wings were swimming in hot sauce, I could not eat them, and they offered no substitute or partial refund. Very unsympathetic.
A/C was out on 5/24/19. And the svc started out slow.
Great two piece band, great food. Relaxing Honolulu night.
I had a great steak, perfectly cooked, and our waitress was very nice! My family and I loved our food.
We received horrible service.
My Wife and I were seated promptly. Our server was very attentive and polite. He noticed the glare from outside bothered my Wife and he pulled the shadedown. The food was prompt and excellent. We shared a chicken fajita dinner and bottomless tortilla chips.
Amazing service. Steak was overcooked so I told server and he replaced it, offered me more sides, offered me a soup or salad, and a free dessert. I will be back here again. Best experience ever.
Great food and good prices
Good food
The service sucked. I didn't get any refills on my drinks and she checked on us twice! The food was good. Service sucked
Food and service was great! Had the ribs... soooooo good! We would definitely be back.
Always good food and drink
Would have gotten 5 but it took a little bit long to get the food, which was excellent.
New Years eve dinner hear was really good! We set at a booth but struck up a conversation with the Bartender. We did not order anything alcoholic. So cant reciew the drinks but She was a sweet lady! Chilis lucky to have this personality in there restaurant working. Our waitress was also nice. Food was delicious. Took us about 25mins to get food. Not bad. Order was correct and food was hot and fresh. Clean restaurant and restrooms were impressively clean. Mens was super clean and my wife said the womens restroom was really clean. That adds to my liking of a restaurant. Makes you think Kitchen must be given good attention.
Good food, good service. Great cocktails
Great service. Nice atmosphere. Really good food, but I miss the tuna steak sandwich.
Oh great server and food
Its not bad place. Their menu has something for everyone. Service was good but not always the case. They run a small crew in my opinion.
A delicious lunch enjoyed with family. Some of our table Favs were cold Corona w/ a lime wedge, chips and salsa... Yum yum.
It was good. Not impressive but good food.
The food was really nice and not overpriced
Very Disappointed...More Customer Service Trainings Or Guest Engagements
Was a nice visit. We went in for something of an appetizer. When we saw the 3 for $10.00.We shared nachoes and salsa and quesadilla. We were surprise how large the portion was. It was perfect for our quick meal.Everthing was tasty and glad we stopped in.I was happy you had flavored tea one of my favorite. I will defenetly let others know about your special menu.I would like to know when you have specials. Nice day and a surprise. We got just what we wanted and more.
Good food for decent prices, and the free chips and queso with a Yelp check-in is what keeps me coming back.
They have absolut no ideal about Beer Frozen Margaritas are OK But frozen Beer is terrible
Perfect Old Timer's burger...great service!!!
Had to wait 30 minutes but the food and service was amazing
Overall good...the 3 for $10 is a good deal. Great burger!
For a chain restaurant, the food is good as expected. What makes the difference is the service. We eat here about once a week and they have been very consistent. We have done takeout and dine-in and the servers are always friendly and fun to talk to.
We are enjoying the Mango Margarita & appetizer
Fun causal food per usual
Good ribs and salmon; broccoli and cole slaw too!
Always room at the bar. Great place to unwind.
This is the worst Chili's I have ever been to and I have been to a lot of them. Usually this chain is quite reliable for service and the quality of the food preparation and presentation. I would have given a negative 5 stars if that were possible.
Chilis is a great place to have a quick bite to eat. The many salads are my favorite.
The service was horrible. It was a hot day and we didn't get any water refilled, besides the server not acknowledging us and taking forever to come back to the table and they weren't busy at all. The food was below average, and the check was wrong, however I noticed only when I left. Wouldn't recommend.
Server was nice but food was not up to par. Chicken strips were dried, ribs were dried, and they took forever to come it. On top of that the dessert took even longer to come out. Was ready to leave without them
So we had to evacuate our home due to hurricane florence and the staff here allowed us to eat here with our dogs. Great service and was a kife saver. Fist family dinner outside of hotel room in a week.
I love this place. Great for lunch, particularly as right opposite the office. Friendly staff. Recommended.
Expensive but good food
We went to this restaurant on Saturday afternoon. I spoke to the greeter and waiter neither spoke back. We were seated immediately but no one ever came to take our drink order or food. The people that came after us had their waitress immediately. Poor customer service. On the way out the waiter with the man bun that was present at the door when we arrived... just looked at us strangely as we left. Not even how was the service or what happened or have a nice afternoon, nothing ? Place is horrible. Very poor management . Zero customer service. Not even a simple greeting. food was to much to hope for. Back
Greasy bland food and not so good service.
Good food and good service
I love this place. You wait a little longer because it's a smaller place but worth every penny. They speak multiple languages and always have a smile
Love this place
Great Customer from beginning to start! I ordered a medium rare sirloin and it was well done instead. The waitress took the plate back and replaced it with a medium rare sirloin. I wasn't going to refuse the well done plate but she was more concerned than I was. I especially love how you can just pay by credit card at your table than waiting for someone to pick it up to complete the payment. More restaurants should have that feature available.
Food was fresh and amazing! Customer service was great too! I enjoyed my triple dipper with the fajita meal. I recommend!!
Straight awesome
Great service. Chili was what was only 4 stars
Good food; Great Service
Best place for chips and queso
Good service, good food.
Visited 2, 1 in Topeka, Kansas other in Georgia service was good in both places. Food was good. Prices were reasonable.
Very friendly staff and speedy service - even on Saturday lunch time.
Very good food and the lady that gave us are food was very nice
The food was good as always. Server was ok. Still left him a good tip. There was a lady at the bar that kept staring at us. Dirty looks. She worked there. I wasn't in the mood to start otherwise I would have said something.
The waitress faith only checked on us a few times. She only came to the table when I looked at her. When refilled our tea, didn’t even give us ice. It was straight hot tea in a cup. Left all plates and cups on table for a whole 1 1/2 will we were there. When looked up to get our check because we didn’t see her for a while she was in a booth on her cell phone. 1st horrible experience at this restaurant and we come here all the time. Justin should consider this review and take actions.
I cannot explain with words how many times they've f'd up our order. In store and carry out. I was offered s free meal on them, which was never received, and tonight specifically i placed an order that just never got to there system... It's almost 9pm and I'm not waiting for food from them this time. Avoid at all costs. The Oswego Chili's is pretty bad at getting orders right, but this place takes the cake.
Staff not personable enough for me. They take your order and are done with you. Food was good not great.
Good food for the price.
Always delicious and beautifully presented food at Chili’s! The staff here are friendly and polite, very relaxing environment. Chef’s here really know their stuff. -1 star due to limited range of cocktail selection.
The food is almost always great here, but obviously if you want somewhere cheaper then this wouldn't be your #1 pick...
Love this place. Good food good prices good servers . Everything good.
If there could be a no star, this would be it. Stopped at this location to take my 4yr old grandson to lunch. As soon as we approached the takeout door we were met with a disgusting outside and inside entrance. Filthy walkway, filthy door, then upon entering dirty floors and tables. The odor was horrible. Smelled like it hadn't been cleaned since the day it opened. We turned around and walked out.
Good food at good prices.
The food was great! Chili's has alot of specials so you can take the family out and it won't cost a fortune.
Nice place to eat.
Have not been to Chilis in a while, and decided to walk here tonight and glad we did. This Chilis had a very fun atmosphere, we were seated quickly despite being very busy. We had a great server Amanda who made the evening more enjoyable. Our food was out quickly, it was fresh, hot, and delicious. I had a burger w/ fries my wife had a steak and both were great. Overall very happy with this Chilis and if you are in this aree in Orlando you need to give this Chilis a try.
Had to wait about 10 min just for someone to come and seat me and my mother. After that out server was very attentive and food was great.
Went over here at 1:30pm with my family and they had an entire side of the restaurant closed due to lack of servers. I asked the hostess if they had enough servers to attend the only side they had open, she said yes. Sat down and 10 min later server came by and said we are extremely busy. Looking around saw people looking miserable waiting for their server to come around the packed section. Got up and walked out and told the people coming in to the restaurant to expect a long wait on service. This is unacceptable and I won't be going back to this location. Oh and BTW I live in Orlando, not a tourist.
Great food, service, prices
Great food....Great service. Our waitress Sarah was tentative, extremely friendly and knowledgeable about the menu and choices!! She made our experience great!!
I had hyped up what Chili's should have tasted like in my head based on the commercials but was somewhat disappointed when it was different. It was still pretty ok. I felt the price was a little high for the quality of food served.
The service was super excellent. Thanks
Typical Chilis experience, however the waiter was awesome. Great food on the road.
Good food and nice atmosphere. They even had a live band. Server was friendly and quick.
Good food and service
Great food and service!!
Great service,Great food
Sometimes a little slow but I think it’s because they’re always busy. Chili’s always has great food and the servers and hosts are very friendly at this location. Margaret definitely deserves employee of the year she’s awesome!!
Haven't been here in a while, but food is still good.
Great memu great staff priced right
Even during a huge rush it was fast and delicious
Our food and service was excellent! We ordered a burger and soup and both were good. Our server was Monica S and she was stupendous!
Great time!!
Excellent. They helped pay for my meal when I realized that I didnt have enough money. Would definitely come again. (With more money this time). Thank you to the server who paid off some of my meal for me I really appreciate it!
Exelente servicios in the food is really good
The food was very delicious but who does not too their mash potatoes with gravy... and sell regular chicken noodle soup!
It's Chili's, you know what you're gonna get when you get it. The thing that sets this one apart is the service. The people tend to be very quick with orders and serve with a good attitude.
Our hostess was super friendly! Really good food. Paul was our server, Very fun and friendly guy and he Recommended items.
No complaints. Honestly. Good food, good service.
No waiting, great service and good food. This is the second time I have been here and it is still good. Great selection of food, no matter what you are craving.
Food was good but service was messed up. They soffit to bring tortilla shells with my fajitas and I had to wait ten minutes to get someone over to even ask for them. Then we waited 20 minutes for her to show up with the check. I wanted to get dessert but everything took so long that I wasn't able to. My partner, who finished eating 15 minutes before me because he could start much earlier than me, was ready to go, and so was I. Food was good, wait wasn't long, but service staff needs to communicate or perform better
Good food, good service.
Seriously just watched the manager 5 minutes ago take food from a plate on its way to a customer and eat it. Guy should seriously consider a new line of work.
I love Chili's for a place to go when you either don't know what you want or can't agree with whoever you're going with. The menu is varied enough to where something is bound to make you happy. I've always had good service here and the prices are really reasonable. I'm from Texas and they actually have some Tex Mex items on the menu which thrills me as there isn't any other place that has anything even resembling Tex Mex
Hamburger was so over cooked it crunched. Taco egg rolls we're seriously dry. President Margarita good.
Food was great drink was right service was excellent
Great staff and your food comes out fast and great drink specials
Food was good, service was slow
Great food
Simply great food and a great waitress. I love their food and the ambiance is very good.
I have been to many chili’s but this place is the worst because of service is bad and also there is just 1 or 2 people working all the time ... they are not active and food taste is horrible here...
We had a server that was on his 2nd or 3rd week of serving. He was so attentive and very friendly. Chips were fresh and warm. All the food was brought out quickly and it all tasted great. Mush jack fajitas are my favorite and I have never had a complaint about them. Chicken is not dry, loaded with mushrooms and cheese, just how I like it! Definitely worth going back again and again.
Went there for dinner after they reworked their menu. They took off my favorite meal, so I decided to try their classic ribs. When I got them they were overcooked and tough with barely any sauce. They only thing that saved it from getting 1 star is the waitress was awesome.
Horrible service . Took forever to get r drinks and appetizers. Even longer to get r meal. Plan on spending a long time there to get your food . Will not go back
Food is pretty good and my bartender was awesome.
I ordered to go the bartender was nice and polite I will give 3 stars for that... However I ordered a steak medium rare it was way overcooked I was already home by the time I got ready to eat it so there wasn't much I could do and I didn't feel like going all the way back so I cant speak on the food I dont like my meat overcooked so it was a waste for me.
Good food, chicken pasta excellent. Service slow but adequate
Great casual dining. Their soda is the best with lots of fizz!!! Love their triple dipper and their burgers!!
Terrible service, waitress didnt check on us, just walked by several times and didnt greet us. Other staff noticed our drinks empty and assisted. We waited 20min for our food only to have half the order on my plate and was told would get later. After waiting 20 min received food raw, to the point that a well trained veterinarian could have saved its life. Horrible.
I was very disappointed to say the least. The waitress forgot our order and we had been sitting in there for about 40minutes. She offered us some chips and promised to get our order done quick. I get people have bad days, but our waitress kept disappearing. Other customers were discussing it and had noticed the same thing. She promised to get us additional drinks and she was gone for another 15 minutes. Finally we waive down another waiter who promptly got our drinks for us. We had our drinks and finished our food and didn't see our waitress until we were walking out of the restaurant. Management did not have a good handle on what was happening inside the restaurant.
Food was excellent as was our server.
We had a great time with great food and service celebrating our son's graduation tonight.
I ordered the fajitas trio with chicken and 2x steak. It was great. Make sure you get it with the extra cheese, WORTH IT.
Waitress only came to our table 3 times. Waited almost an hour for our food. We gave up and left. Sat next to a pile of dirty dishes on the bar. A "daquri" that tasted like toilet water. Waitress that played on their phones with drinks in hand. When we asked where our food was we were given nothing but attitude.Thing is, it wasn't even busy.
Amazing service and food on a busy Friday night! And Mona was an excellent waitress!
Awesome food and service! Best in Cecil County!
Very nice place to have dinner with your family... The staff always pleasant
We got our food fast and fresh
Delicious food. Good service
It good and I enjoy it. I would suggest sitting in the bar if you can. Every time I have gone there, the service in the bar is spot on, but the service in the rest of the restaurant tend to always be extremely slow and not as good.
Fries came out cold..that's to be exspected for a sports bar anyway..service was great...the personal made up the difference with there professionalism, and there cheerful smiles and atmosphere....good job all around...thanks
Super friendly staff. Fast service. Great food at reasonable prices.
Came here with my family, and received great and fast service. Food was excellent, I ordered the Boss Burger, and all I gotta sat is the cook knows what he was doing. Brisket and rib meat just melted in your mouth, and the sausage had cheese in the middle, plus the bacon and the burger itself complimented each other. I highly recommend this burger to anyone willing to try it. It's not for the light hearted with the amount of meat. I used some bbq sauce as well and makes it taste even better. Hands down my favorite burger from now on.
Fantastic meal
I loved the veggie fajitas..
Special thanks to our waiter Will. He was so friendly and pleasant. Our food was really good and the service was fast. Will has excellent customer service!! Keep up the good work Will.
Food was cooked and service was good. 2 stars if it wasn't for the good waitress.
Upgraded fast food. 2 star service. Clean, but not exceptional.
Had so much fun for my Birthday!! DRINKS AND SERVICE A+
Shrimp and steak fajitas were good. Server was nice and attentive.. Can not ask for much more from one of the chain restaurants.
Their beer selections were ridiculously limited and the food was edible. Was disappointed.
My margarita tasted like it had no tequila. Even though I asked for a pink center on my burger it came out well done. There is a computer/tablet on the table that I didn't let my child look at until the last few minutes while packing up and waiting to pay. There are no deterrents to my child choosing to pay $4 to play a game. You'd think there would be something that the parent has to ok with like a math problem or something. I would much rather pay money for a game on my phone, at least we can take it with us. They did remove the charge when I complained. The bill was wrong a few times but the server got it all worked out. But while waiting for the bill to be fixed is a lifetime with a 2 year old and baby.
Really good food and service at a reasonable price.
Food was delicious, fresh cold drinks friendly staff
One of my favorites
Good place to eat
Food is okay. Portions are really small compare to what it was before. They promote bigger portions now but they are small.
It's Chilis.Overpriced but decent
The food was good, the service was good but my cocktail was too sweet. Over all not a bad place for dinner.
I had a great experience at this restaurant! The waiter was super friendly, and checked in frequently to make sure that we had everything that we needed or even wanted. The food was great as well! I would definitely recommend this to anyone, and will be back again soon.
Very nice service and experience. Our server was very attentive and polite. Would definitely recommend for a quick bite to eat
We went to pick our food and the guy who gave us the food was really nice and helpful, we were really pleased not only by the food but with the service staff, great job you guys!
Always great food
Food could have been hotter.
I had a party of five even though we got there a few minutes b4 close they still seated us and we got the best customer service waitress was exceptionally courteous
Great food good service can't beat it I don't think I was ever a big chili's fan growing up but in Elkton there's not really a lot to choose from so on a whim I stopped in and was quite surprised with both the service I received and the food. I was told by my waitress that they had recently changed their menu and we're offering new things I was completely blown away at how good everything was from the appetizer to the entree. In my opinion it was a all-around good experience
Service is always excellent. Lunch deal is nice, though the food is all super salty. Not sure if they could do anything about it though.
The staff was really slow but kind. We had to wait a very long time for our food, drinks, appetizer, and dessert.
Service was great but the food was of horrible quality
Great food ...good staff
The food was great just waiting for the time for the food to come to us was a little long other than that everything was great .
Excellent meal and service!
I eat here every couple months. The food is always good, the service is always good, even when they have been busy. I have never had to wait, they always get me right in. Maybe I have just been lucky. I recently signed up for their rewards program, and get free chips and salsa when I go in. Payment is easy with the table top touch-screen setup. You can pay with plastic or cash. You don't have to wait on someone to take your card, disappear for while and come back. You do it all yourself at they table, it prints out a receipt or you can have it sent electronically, and you are on your way. I highly recommend this Chilli's location if you find yourself in the area.
They were out of several items on the menu and the food when it came had way too much salt.
We had the cajun chicken pasta and the burger with chili on it... i believe our server's name was Ashley. Food was fantastic and service was great. Ashley was quick and attentive, was a boss on refilling drinks, and had perfect timing when it came to visiting the table to check on us. Thanks for a great experience!
Food was amazing and adult beverages were great who ever is bartending tonight did an awesome Job! I highly recommend this place!
Nice atmosphere ... great for football game viewing
Casual, family restaurant with good food. Got a large quantity for the price. Friendly, attentive, staff. Restaurant could use some updating and could get noisy. But overall good place to stop and cool off.
If you're in the mood to just go hang out and have a couple great $5 drinks and listen to some Awesome music Chili's bar area is the best place to go!!
I love that the steaks are on the 10 dollar menu now. It's a very friendly environment and I like the people that work there.
Bar staff was awesome! Ordered the 30% more meat Texas ribs with the dry rub. Seriously, 6 ribs...not gonna find that in Texas or any other rib joint. Dry rub simply means no sauce or rubbed while cooking to a soft, juicy outcome. Nope dry rubbed meant dry to the bone, very over cooked.
Had 1 of my grandsons who loves Chili's along with my better Half. They both love the chips and casio.
Sub par service during the day. Food was good
We had a great time celebrating my uncle's birthday. :)
I ordered for to go thru the app and it was very fast. And everything was packed separated and in a good container. Love it!!!
I loved the food but the host are always trying to put people at the tables by the bar. You have to fight to get a booth.
Something for everyone. Very enjoyable birthday celebration. Waitress was awesome.
Love they were so friendly
Good food, decent service but a little slow
Not sure if crispers should be served cold, but I'm sure that should be tasty. Waitress had not enough time to talk. Corn and fries were really good.
Great food as usual but there was only one server for the whole restaurant at lunchtime.
My family and I dined at the Naperville Chili's this evening and experienced one problem after another. We called ahead for seating and were told that it was not necessary because there be no wait. I had them put us on the list nevertheless to insure that we would be seated promptly as we were heading to a movie after dinner. When we arrived there was nobody waiting for a table but they still made us wait and seated 3 parties that came in after us. It then took a long time for a server to wait on us and when she did bring the appetizers one of them was wrong. We had the manager, Ryan, come over and he agreed to swap the appetizer for a dessert. That was fine with us as we just shared the one appetizer and didn't have time to wait for them to make it right. After that it still took another 10-15 minutes to get our orders. Of course one of the orders was incorrect and at that point I just told them to keep it. The manager offered to make me something to go but I didn't have time to wait so I called in my order on the way home from the movie. I should have known better to check my order before I left as when I got home and opened it, it was wrong! They gave me chicken instead of shrimp fajitas and the tortillas were rock hard and dry. Terrible service all around! I will be contacting the district manager tomorrow to hopefully deal with the situation properly.
Service was very poor lady rushed her self so much ordered quesadillas and she asked if I was doing the 2 for 10, or the 3 for 25 and I asked what that was that I dIdnt see that on the menu and she said “ok” wrote it down and asked the next person what they wanted I asked her again and she didn’t respond she barley noticed she was our waitress when she seen us she replyed “I guess I’m your waitress for tonight “ poor service for sure she lost her tip in the matter of 5 minutes , 45 minutes waiting on my mix drinks don’t recommend this place at all
Very good food, the service was great, thank you.
good food - bartender has zero personality and in fact made me feel unwelcome.. never said hi, hello, welcome.. nothing.. just waited for us to put down the menus and asked what we wanted.. i believe in always tipping a minimum of 20% .. so i gave it to him but he did not earn it.
Excellent service.
I love the food and drinks
Took my family for dinner and the place wasn't busy like the rest of the chili's locations. They have a tablet to play with for 1.99 while you wait though I didn't purchase that. The waitress we had was awesome and I wish I got her name. Totally missed that. All in all service was great and the food was too!
Robin was our server and she was awesome—anticipated what we wanted, smart and quick! Dinner was great!
I like pasta here.
Excellent food though wait times can be a bit long.
Havent been there in a long time, i forgot how good the food was
I know it is called chili's but I wish there were more non spicy options.
Gotta love Chili's! I was jealous of moms salmon it was very satisfying! Even my 11 year old son enjoyed it!
I had never been to this particular restaurant, but it was great. We were greeted and seated very quickly. The food was very good, even though l ordered the wrong type of boneless wings (they were way to spicy) the waiter brought me some bb-q wings to go. Was very happy with my visit there today, and will make another trip there soon.
Had a great meal there the other day.
Best food on earth so far.
Our waiter Chris was great! He was attentive and quick! Our meals were served hot and looked just the menu photos! Will be back again!
We had gift cards. This was our first time in a Chili's and we will have to do it again! Very good food and service. Plenty of options on the menu.
Stopped in for dinner tonight. Hostess said she had a few tables to wipe down and would get us seated. She then walked to the back and never came back out. We waited fifteen minutes and the only staff I saw were the bartender and 2 waitresses. I counted 10 empty tables in the one dining area. After another 10 minutes, us and 3 other groups waiting at the front all left to eat dinner other places. Not worth the wait. Lazy, apathetic staff. Terrible management for a Saturday night.
Very good all the way around
This place gets crowded at a certain time. So go early. ALL of the employess were great. They had lots of respect. And treated my family and I really kind. Most importantly the food was great and on time.
The cooks seem to do whatever they want to your meals so I was very disappointed. The waitress was great and made the meal bearable.
Awesome place to eat friendly staff great food
It was real good!
My family and I took our mom out for Mother's Day dinner and we had a great time!! Our waitress was excellent and very professional. She attended to our table frequently and provided us great customer service. Additionally, our meal was delicious. We greatly enjoyed ourself and look forward to visiting again!
There food is super good and is worth getting
Great! Had bone in wings for the first time at Chili's and they were some of the best I have ever had! Margaret was our waitress and she is the bomb serving with love and happiness!
Fast service l, excellent food
Southwest Chicken salad with shrimp awesome
Love the chips and salsa! Wait staff is great. Music was too loud to have a comfortable conversation.
Amazing service, our waitress was Dannielle she was on point and serviced us above and beyond expectations. Our food was excellent and atmosphere was great.
Great place to hangout. Great service.
Enjoyed my salad. Enjoyed having dinner with my sister and brother-in-law.
Food was fresh service was fast but the booster seat was dirty and sticky needs a good cleaning.
Michelle and the manager was very nice I really enjoying my food
Better than most others we've been in. Good service and food.
Always great food and service!
Service was great.food not good.
The bartender was awesome but alone. He did his best to get us everything quickly. They are just understaffed.
Great food and great service. I've never been disappointed at Chili's.
We enjoyed tap beer, bar pours and boneless wings. It was fine, nothing to brag about.
I though the device was great, but I found the chili mediocre. Of all things to be not the best when the place is named "Chili's"?
The bartender was so nice and friendly
Food was good. Server and staff where outstanding. Menu is a little hard to navagate. We had to ask the server if they had chili. He found it on the menu. He admitted it was kinda hidden, but then was nice enough to bring a sample to try. We'll come back.
Our reservation for our family dinner for 11 was messed up. Ended up sitting back to back to back and not able to speak to half of our party. Ordered a burger with extra BBQ sauce, didn't get extra sauce when food was brought out. Asked waitress for extra napkins and she comes back with 2 and says they have a napkin shortage. Now I ask for the extra BBQ sauce, she walks by numerous times, no BBQ sauce. Another employee comes by so I ask him for the extra BBQ sauce, never comes back. Our waitress comes back so I ask her again, by the time she comes back with the BBQ sauce I've already had my burger for 20 minutes and it's now cold and dry. Definitely would not recommend this place to anyone, I just can't believe that they would only bring 2 extra napkins for a party of 11 that includes 2 children and a 2 year old and how many times do you need to ask for sauce before you get it.
What a terrible experience, thank goodness I didn’t stay to eat. You’ve got 1 poor soul running herself ragged to serve people, 6 people playing on their phones in the kitchen, and a bunch of customers looking for help. I arrived when the email said to, I only live five minutes away and by the time I got helped and on my way my food was ice cold. I will NEVER go to this location again. A waste of my time and my money.
Everywhere I go, Chili's never disappoints. Always good food & great friendly service.
Food and service is good, been coming here for years. Only thing we find is that everything is extremely overly salted, from the chips to soups. We have asked for it to be held back, and they say things are pre-measured, but the chefs will be told. Desserts are good but overkill at times. Overall a decent bite.
Good food quick and easy
The Jameson margarita was delicious! Love the triple dipper appetizer plate.
Most of the staff is friendly. Asked for medium burger came out well done, fries were cold. Next time burger came out as ordered but manager stands guard at table to make sure it's what you want but almost in an intimidating way. Do appreciate a great cocktail and they had that
sad to see the 2 for $35 go. 3 for 10 is alright but limited options. strawberry tea there is delicious though
Good 'ol comfort food. Plenty of variety so everyone can get what they want.
Food is always great and priced very reasonable. The staff is great too, always going above and beyond to make sure everything is perfect!
You can't beat the chips and guac followed by an El Nino drink - if you can handle it!
Great food n full bar, also very clean... our server Becca was a lot of fun too ...
Goofy server, but the food was good
Great food great customer service. A little expensive but they do have healthy options and 20 for 20 options.
Great customer service really nice people
Me and my other military friends go here on a daily for lunch cause they serve us so quick and fast we're in and out and still have 30+ min left for lunch.
Would be a wonderful restaurant if we actually ever got a tension there. And they really need to clean their sticky menus and they’re nasty restaurant. The food is good if you get it on a nice day
Great eats Good waitress
Great food .pleasant service .food came in less than 10 minutes and was cooked as asked . First time here but enjoyed much more than other chilis I've visited.
Our server was amazing. Food and drinks very good. Clean. Very enjoyable
Steak was cooked to perfection.
Never impressed! I keep expecting healthier when they advertise a new menu
Always fun eating at the bar and watching sports. Not a vegetarian but I love the black bean burger ❤️
The sliders were so flavorful to my amazement.
Cleaned, and good customer service
The appetizer was fine, but the entree (ribs) was really dry. The service was very good though
We enjoyed the sampler and the ribs are great!
They have really updated there menu and went back to basics. There food has improved as well. Very pleased both times I've been in 2019
Good food, drinks, ,& service. Similar to other restaurants in this category. Good Mexican choices.
Chili's has become one of our regular places to eat- with or without the kids. They are able to accommodate large parties and you can even call ahead for reservations! The servers have been consistently attentive and helpful. I often measure service levels by how many times my coke is refilled... and they always are ahead of the game. Thanks!
Food was good. They brought back some old favorites. They allow you to customize and create your own meal off the menu. Waitstaff are friendly and attentive.
I definitely was not disappointed with my ribs. Probably some of the most satisfying ribs I've had. Thank you Michael Scott and Chili's
Love the spicy food,and free chips and salsa.
Excellent service and food ....but i don't like the chips...they could use a better quality oil to cook...
I was pleasantly surprised by the amount of food and the great service recieved. I will visit again. I had the 3 for ten dollar deal. I was very impressed, and I had enough leftovers for and additional meal.
TexMex and the feeling here is great. This place has a nice design.
Good food, friendly staff
I've been here two times since I've lived in Idaho falls. The first time, there were literally only 10 customers in the entire restaurant that i saw (including my party of 4). It took about 10 minutes for someone to come by and take our order then we literally waited a times 1 hour 10 minutes before we got our food, and it was mediocre at best. I waited about a year before trying again and while the wait time was much less despite there being a full house, the food still wasn't as great as I know it could be.
Excellent food and service: definitely a repeat possibility!
We stopped because my friend said they had a really good flatbread, when we looked at the menu they didn't serve it anymore. The have some lunch combos decided on that. I chose ceaser salad and boneless chicken wings. They came with fries, the chicken was tender, they gave you about 10 fries that weren't very good, the salad was fine.
Boring burger. It wasn't cooked to my desire, also lacking flavor and the egg was overcooked. My friend enjoyed the Chilaquiles. I didn't like my Bloody Mary and had a difficult time finishing it. Others talked highly about their burger so I was disappointed. Granted I didn't have cheese or a bun but I've still had better elsewhere.
Service was pretty bad our food was cold told our waitress and nothing was done about it pretty sad when her phone was more important than her customers
Great choices for beer and cocktails. Drink deals. Good prices. Friendly service.
Very good food and cheap
This place is just awesome hands down staff food and atmosphere love it!!
Them chicken crispers be hittin
Ready when I arrived for To go meal and no problem getting discount completed at restaurant. Try multiple items with Ultimate Smokehouse Combo! Enjoy 3 for $10 when dining in!
I usually love this place. The last time I visited our server was not great. However, they were busy and I believe she was new. So keep that in mind before you flip your lid. Be nice to your severs and be patient with them. The food was top notch and the environment was great. Will go back soon :)
Amber was great. Thank you again
Finally got excellent service there.
Always feel welcomed wait staff fun management excellent food best ever
Absolutely the worst service I've ever had. There was three of us, one order came out right, one came out wrong, one wasn't even entered do we had to wait. We also ordered chips and salsa that at every other chilies have been complimentary, but here we had to order them, but guess what, we never got them either. Then we get the bill, we were charged for four meals and the chips. All we wanted to do was get the heck out of there and it took another ten minutes to get our bill correct. Total disaster in every way.
I love Monica, every day I go in to get my lunch to go,some how she already knows what I want. That's what I call customer service skills to the max. Try to get that to go order from Monica you will love her
Food was good, service was great. Would have given 5 stars if the chairs were clean.
We enjoyed our visit and the fajitas were great. We sat in the bar area and service was good even though there was only server for the area.
Extremely disorganized staff. Brought out wrong entree 2 different times. Finally got order correct 3rd time. Little effort displayed to apologize for horrific experience
I enjoyed a very nice salad here!
Always one of our default locations. The kids love it and my wife chose it yesterday for her birthday lunch. Avoid going at popular lunch/dinner hours. It gets pretty busy. Service is always adequate or better, it's not fine dining and these servers are getting slammed. Food is satisfactory, lots of good choices. Prices seem to creep up slowly, but that's everywhere. It's a chain restaurant. If you understand that when you go, I think it's an above average experience.
We ordered online. It was an easy experience. We walked in and were greeted right away. The lady told us she just finished bagging up the order. Went grabbed it and we were on the way! Food was delicious!
Good food! Their special of 2 for $25 is an awesome deal. Sorry already ate the main course, but here is a picture of desert! Had a good waitress who kept our glasses filled and made our tummies very happy!
Ordered from here via GrubHub while in Denver on an outing with friends at the Grand Hyatt. Food was amazing, but they forgot our appetizer and would not send someone out to deliver it nor refund the amount on the order. After calling in and being passed around on the phone, Manager took down my info to send a gift card to my home address, and the card never arrived. Greatly reconsidering ever going to another location and not giving recommendations to Chili's anymore.
Food was good service was great I would recommend this place yes
Sooo many years of being my favorite place has now turned into a place I won't return to. I've given it three tries over the last 6 months and it's not working for this chilies. Horrible service, food quality is just awful each time. Even the drinks (alcohol) I order are terrible. It makes me sad :( I'm not saying every service person is bad or every bartender needs more experience, but I will not be recommending anyone to this Chilies anymore.
Good food awesome waiter.
Good food and cold beer, we hit happy hour so price was affordable.
Great place to eat.
Just LOVE those Chilli's burgers. Tried to loaded potato soup this time and was not disappointed at all
Ok service, great food
Great buffet
This Chili's was a go to spot in college. The staff were usually attentive and the food was consistently good.
Food was great but service was slow. Manager was nice.
Good food and service
It's typical chain food. Not bad, not gourmet. Good for a quick bite with a consistent flavor. Clean restaurant, good service.
Good quality food
The service was good, but it took forever for us to get our food... and once it finally arrived, it wasn't any good. We both got salads that were totally limp and completely saturated in dressing. My husband ordered hot tea and it came out cold. The manager was really nice though and our server was very good. Just not thrilled with the food.
I absolutely love this place. My favorite server is Michelle. Very fast service and great food and especially love the drinks
Went for lunch with a friend. Service and food was good.
Excellent service and great food
food is beautiful. staff and service was excellent faultless highly recommend
The hostest had a Terrible Attitude we had a Party of 25 for my Birthday and she was VERY RUDE!! We All Were gonna walk out but they managed to seat all of us down,and the Food took FOREVER then it was cold ,so Disappointing for me needless to say will Not Recommend Them to Anyone
To die for and great food! Very noisy environment
Waitress was pleasent. Ribeye steak was mostly fat and was overcooked. Also, one of the workers was sweeping the floor in the dining area while everyone was eating which is very rude. It wasn't like there was a big spill or something, they were just sweeping.
The food was great and the atmosphere was pleasent.
Service was good. Atmosphere okay. Food on the other hand not so good. Norman you gave better options. Have the chili and the salad combo. Solid Chris and very full of flavor. Chili on the other hand they stood like a can of Hormel chili no overwhelming flavors. My guest had the ribs which look very good. But very thinly cut close to the Bone not overwhelming with meat.
Fast food and great customer service. Would recommend hitting them up before the big rush of dinner
Love this place! Going there tomorrow for my kids 21st birthday! Get the appetizer plate as a dinner? A little bit of everything! People are always friendly!
Very good, I didn't like the salad dressing but over all very good
Always a great experience. Manager and staff are polite and attentive.
Chilli's is one of my favorite restaurants. The El Nini Margarita is amazing and all their food is.good. I always eat the Ancho Salmon with Rice and Broccoli
Drink was good. Server was adorable, but she thinks her memory as a server is impeccable. I digress. She forgot stuff. Took 10 minutes for us to get our drinks. I told her how I wanted my order and it was not right from the kitchen. Drink wasn't in a margarita glass it came in a mug. That had hair on it. And it was the same color as the bar tender. So I had her remake it and i watched and no hair. Then waited forever for a side of ranch.
The food was fresh and the service was good as well. This is a great place for a nice evening lunch or night out with the family.
Usually pretty good food and service but tonight the server's all seemed lost and service wasn't great...
Great deal good food
The servers were nice, but I had to wait an extra 40min on my to go order that I had put in ahead of time. I might as well had come in and sat down for the wait time
Excellent food and service!
I ordered online and was there to pick it up. I was greeted by an employee name Ronnie she was super nice and great ! Wish i could have left a big tip for her because she was awesome !! While waiting for my food the cook there Alex was VERY rude to Ronnie and didnt even care that i was there waiting !!! She was treating Ronnie wrong and I as a customer i did not appricate it !! Alex said she didnt care about the togo order which was me!!! Working as a franchise like i do i would not appricate that!! Ronnie was awesome and she is a asset to the company!!! She is the reason why i give chillies 5 stars !! Alex needs to be checked !!!
When it's just my husband and I we tend to eat in the bar. The number of TVs showing sports means we both can see just about any game or event we're interested in. We usually sit at a table and the service is amazing. However, this time we sat at the actual bar. Sadly, service and attention was next to non-existent. Not sure if it was a fluke, but we hope so. The food was typical Chili's food, so no complaint there. Heck, I could simply have water and order their chips and salsa and be a very happy girl. If not for the lack of service, five stars would be in order.
Great food and service!
Quick good price. Food was good.
Always a great meal
Even though it was busy the server managed to keep our drinks topped off and the appetizers to our table pretty darn quickly in a packed house. Sometimes when you go to places like this it feels like you're being rushed in and out and my wife and I didn't feel like that at all. The food was prepared well and tasted great. You have to love Chili's it's pretty much spot-on all the time.
My plate was extremely dirty and the staff were very rude. seemed like they didn't want to work
Love the $3.99 daily margarita with the extra shot of liquor for less than $2. Food is amazing/loaded potato soup/ honey chipotle chicken tenders/ loaded mashed potatoes and the freshly steamed broccoli with the butter...this meal right here keeps me coming back again and again. Thank you for excellent customer service too.
I love this place. Great for groups and Happy Hour. I love the El Presidente margaritas! Food is excellent for meals and sharing pupu style.
Everything we ate was really good. Service was great, food quality was good.
Awful service. Eww2
We were a moderately large group of 7 adults. We were seated near the window, away from everyone else, when there was plenty of open seating. On this cold day, evidently their heat was broken as well since it was quite cold in there. When asked if they could raise the heat, we were told the heat had been broken for a while and they were using some workarounds to heat the building. They were not overly busy, yet somehow we spent over 4 hours there, most of the time waiting for staff to bring things. Multiple cups had scum from the wash, lipstick on the rim, etc. We continually had warm drinks (tea and hot water) requested, and most of the time we were waiting longer for refills than the time it took to drink it initially. One person found a hair in their food. We were waiting for appetizers, food, or some other item constantly, and while they didn't seem short staffed, our waiter in particular seemed to never be around, so we had to keep asking other staff for things. Honestly the other staff did more to serve our table than our waiter. Then to top it off despite splitting the bill into a few checks, there were issues applying our discounts, even though we mentioned both (the splits and the discounts) when placing our order. The manager nicely helped out by being flexible and allowing us to get the small discounts we expected, but the rules should have been mentioned when placing the order, not surprising us after the fact. This failure falls squarely on our waiter. Overall, I don't eat at Chili's often, and it wasn't our first choice for this night either, but I will be very reluctant to eat here again in the near future.
This is a cozy place that we always enjoyed. However, recent experience with their carryout service makes it obvious that there's still a lot to work on. With the restaurant nearly empty at 5:40 PM Wednesday evening, there was a near complete chaos in the back! Orders picked up by others in front of me were a complete mess with some of the food waiting for nearly 10 minutes until all was sorted out! Well, this was also 10 minutes added to my waiting time which I didn't appreciate much! My carryout experience with the Bolingbrook branch on Boughton and Weber is a lot better. So far, orders there were always ready a few minutes before the estimated pickup time even on busy Friday nights! Nonetheless, I would still come here to dine inside the restaurant as my family and I do enjoy their food and service.
Came here tonight with my family and service was wonderful, food was awesome, and I will return!
I like the promo of food, the place and the service. They’ve always asked how was their service and as always service is excellent.
Good fajitas
We were there for a quick lunch since I was 8 months pregnant and needed some food we decided Chili's one of our servers were vere rude when it came time to pay the tip was 4.75 as showed on the receipt so we gave 10 and told him we need change he continues to say no he's not giving our money back and to take it up with corporate then insults my husband and said "stop being cheap be a baller like me" you guys think this is good customer service? I'm no longer going to this Chili's ever again thanks to the manager for giving our money back and we still tipped the boy!
Good place and food
Love it
I like to go here right at opening. The greeters are prompt and friendly. The food is hot and made correctly. Getting the check can take some time. Getting your change back even longer, use the self pay kiosk if you pay by card. The chicken enchilada soup is by far my favorite on the menu. And 7.99 for unlimited with salad, chips and salsa is a great value.
Food was mediocre. I ordered the spicy shrimp tacos. The flavor was good but the flour tortillas were cold. Cold like refrigerator cold. Staff was friendly.
Had salad and chili. The Luke warm meat "chili" came out before the wilted pathetic salad. The chili had no beans in it? Weird. You would think a place named Chili's would have decent chili, this would not win a chili cook-off anywhere.
The service has gotten to the point that my family will not ever be back to this location, after waiting an hour past the online pickup time, cold food and a manager who ignores customers. Very poorly ran location.
Good food and excellent service
Outstanding service and very well attended.. food was excellent!!
Usually a big Chili's fan - waited a long time to get in which is normal but they must have misplaced our order because the food took over a half hour to come. Steak fajitas was very rubbery and quesadilla salad was not up to par. Love Chili's - just not this one
Shady looking only because of the age of the building and location - Downtown Denver. Food and service were very good.
Food is usually good, music in the background ok, but when our food isnt cooked right our server maked the difference she always has a smile on real chipper and was super kind now every time we come in we request her by name thanks Jess B.
The food and service was great
Grub hubed Chili's for dinner. Ordered WELL done burger as I can not stomach undercooked meat. What do I get but a rare burger...
Food was very good and the service was excellent. Reasonably priced
Front of house could use a lot of work. Waiters and waitresses are usually really good though, and the food is good and quick for sit down.
Good food was hot
The food was really good and so was the service. Great margaritas...
Service has been declining lately.
Love the 3 for $10.00, food was great and so was the service.
Enjoyed the food and service, but took forever to pay to get back to work!
Fab food reasonably priced n chris was excellent as our server.
Right next to our hotel. Quick service, good food, nice waitress.
I just picked up my food that I had ordered online. I had ordered the triple dipper and in that I chose the mini burgers and requested to not have cheese (since I am lactose intolerant) on them and they came with cheese. Also, as a side to the wings, I ordered a side of ranch and was given bleu cheese (which I am allergic to), so it was a good thing I looked before I ate. I would highly recommend that anyone that orders from here be VERY careful since they have a blatant disregard in paying attention to detail in food allergies.
This was by far the worst experience I have ever had.. in all my LIFE. It took 35 minutes to be asked what I wanted to drink. MATTHEW the server was so annoyed stressed out he physically threw our receipt at us. The manager was kind and was the only person who greeted us after the thirty minute wait, and got our drinks started, also he came to apologize later on. With a discount on one small item. But that does not excuse the fact that we saw three different faces dropping off food, interacting with us, none that were our waiter and the unacceptable wait time. ALSOO ONE placed two alchohalic beverages in front of children three and under. Huge red flag. ILLEGAL.
Nice place, good food.
Good food good service ask for John he is really good
Excellent food. Best service ever
Great meal deals! Big portions and the food is great.
Food was sooo good and the margaritas were bomb. They have a few flavors but my favorite was the original flavored.
I like the mix of food choices and most is pretty tasty
Kind of dirty.
Ordered ribeye medium well and it was medium rare and surprisingly it was very tough. It’s a hit or miss with the quality of food but lately it’s been pretty bad
Decent quality food
Good service good food bad parking
Disappointed in the quality of food. No wonder millennials don't go here.
Pretty good. I like the bartenders, food is average for a traditional restaurant, but nothing too outstanding. Food is pretty good though.
Took my daughter out for a meal. Chilis is one of there favorites. For me the food is over salted tastes ok but not great. My daughter love the chips and salsa and cajun pasta.
Incredible service. Friendly staff. Didnt wait to look for our food to come out
Great food, wonderful service and very well maintained ambiance
There is almost always a wait to get a table so we prefer to sit at the bar. Our bartender was very attentive & made good food & drink suggestions. We would definitely go back for his great service & the yummy chips & salsa!
Trenese the waitress was terrible in milford near the mall..poor attitude
There's a bunch for brunch!
Good service,good food
I will never eat at this place again the food was Disgusting. I would not suggest ordering the Jalapeno cheddar sausage or the brisket unless you want to eat Microwaved meat! management sucks here! The waitresses are very nice!!!
There is always great service here. The food is amazing. It's a little pricier, but it's worth it. The lemonades are really good. One of my favorite places to dine. The food does come out slow, but that's expected at busy restaurants. Not a hug fan of the chips, but the salsa is great. Overall very happy with all of my visits here.
I always enjoy going to Chilli's. Almost every time I go I order the Chicken Crispers and Chips and Salsa. This time they changed up the Chicken Crispers by using what looked like a beer batter and I'll have to say that I am not a fan of the change. I hope this was a one time thing because Hurricane Michael slowed down delivery and they had to make due with what they had. Otherwise, I would have assigned 5 stars.
Always like their chili.yesterday they gave me a dry bowl of taco meat, said they changed their recipe. Had the margarita chicken..totally tasteless.
Waiter was great. The management must be poor. No celery with chicken wings as listed on menu. We asked 2 servers, the first was going to take care of it, the second one told us they had been out of celery for a few days. In my opinion, this reflects poor management.... who cares about the customer. There are grocery stores on every corner around here to pick up celery .... and fresh limes (I tried to squeeze some lime on my chicken margarita, and not a drop came out of the lime on my plate).
Good fast and friendly service and my meal was gluten free..
Great food and great waitress.
It was just wonderful. Their Margarita’s were so delicious, big in size and so good.
Always awesome food!
South Elgin location... Atmosphere was awesome...food was fabulous! Baby back ribs with original sauce were moist and tender. Really enjoyed them with mashed potatoes and corn on the cob. Did not order dessert but have had them in the past...they are all scrumptious! Server was very attentive...we will definitely go back.
WARNING...GO SOMEWHERE ELSE!!! McDonalds is better! I’m not sure which is worse, the food or the service. It’s amazing how a place that has a decent name in food and service can suck so bad. It seems to be a theme with most chili’s. Ever since they changed their menu for the 50th time they don’t really know how to cook things that they serve. On top of that, they don’t know how to bring all of the meal out at the same time! I travel to all kinds of places and eat out a lot...and the chili’s in Idaho Falls seems to be the worst. Last time you get any of my hard earned money!
My girlfriend and I stop by at the Bloomingdale IL location,we had bad bad service,the nachos for the salsa and guac,the look like flakes,all crumble and broken,bad bad bad place
I've read some of the other negative reviews, and I'm not sure if they came to Chili's with their minds already made up that they were going to have a disastrous experience. I've never had one, we were seated almost immediately, the time you come is also important. I wouldn't arrive any later than 600pm. If you come after 700pm expect to wait, you really do have to plan. If coming early is not an option, such is life. I digress, the endless chips with salsa, we ordered came quickly, hot and crispy, no waiting and the rest of the meal was very tasty and not overly salty. We enjoyed every part of our experience there, and in addition our server was very friendly and accomodating, definitely a
Fairly basic facility, and service was not very quick, even at lunch. But my food was hot and tasty, AND lo cal!
Food was delicious, as always! Serve was very friendly and helpful.
The food was delicious and our server was wonderful
Service was a little slow; especially since, it was not busy. Our fries were not fresh, but our burgers were very good.
Really enjoyed my visit. Food was delicious! Our server, Mona, was top notch. She really has the five star service and then some! Someone give her a raise! I have not had such personable service as top notch as her!
This place is always a good pick! Get the three for 10 and enjoy the Presidente margarita while it lasts. You can walk right into the bar based on availability, or go ahead and call to reserve your booth in the dining area for expedited service.
I honestly will NEVER be back to this place...I dont even want to give it a 1 star!!! Walked in at 4:30 on a sat afternoon, Restaurant wasnt busy yet. Sat there for 30 mins, not one person came by to take our drink order or even acknowledge we were there. I was furious! Its one thing if a place is busy, and the server acknowledges you, but for nobody to even look in your direction.... oh heck no. I finally flagged the hostess down, asked her if she forgot to tell the server she had a table? She looked terrified, I told her just to get the manager, I reamed him out and walked out tthe door....Aweful!!!!
Very fresh and tasty food, friendly staff
One of my favorite Chili’s to go to in Georgia.
Good food, Great app selections and lots of delicious drinks!!
Good service & food every time i come here. My partner & I came 45 mins to closing time & they still had a smile on & treated us with the same hospitality. They weren't rushing us or anything.
Chili was way too salty and way too much cumin
Always a wait to be seated at lunch when the place is empty, grounds in the coffee, food is not the best but at the end of the day it's still a Chili's
Excellent food and atmosphere... The service was exceptional
Excellent service for pick up. Veronica was great
Great food and service
The food was all deep fried and dipped into cold sauces so when food showed up it was also cold, service was extremely slow and a server that was a air head .
Good food. GREAT MARGARITA specials...Service was a little slow considering there was only our table and 1 other. People that sat after us got up and left because of this.
Chain restaurant, food decent, quick lunch service
Staff super friendly
Very good food bit of a wait but the delicious chips held us over. Good service and the place seemed well kept.
As always great food and service. The waiter in the bar top notch! Love the chips and salsa.
Good food, average prices, excellent service on this trip!
Good service
Friendly, hospitable, and delicious. Great waiter kept it real.
Giod Chili's. Good food with fast service and very good server's.
It was awesome as usual I will go back.
Great place, great service and great food
Food was great, service was good, prices fair.
The food, like always, was great. They had a bit of an issue with speed though. Took a while to get our food. Luckily we weren't in a rush and we got a really funny story out of it. The waitress apologized for the delay and said her manager was lighting a fire under the cooks. My wife misunderstood this. Later when I said I wondered what caused the delay, she said: The waitress already told you that. The kitchen was on fire.
Pretty good for a National chain. Consistently good food and drinks in a fun family atmosphere with reasonable service and fairly good prices.
It's good when you want some variety, but if you're looking for authentic this isn't the place to go. I knew this ahead of time so i wasn't disappointed. The waitress was great!
Good for quick lunch ... Food is good, has variety of choices .
Worst service I have ever experienced. Over an hour wait with tables empty and dirty dishes on them. Finally sat after an hour and another hour waiting for food, well for half of the table. The other half received it's food about 20 mins after the first plates came out. Then settling the receipts was a disaster. The receipts were so messed up the manager could not figure out how to fix it. Overall staff was rude and disengage from the customers. Dine at your own risk.
We did have a larger group but it was only 8 around 5 pm and we seemed to be a bit of a bother. In total we sat there for an hour and a half. The food was good but I would not rank the service very high. She seemed a bit bothered by us.
Consistently excellent food. Our waiter, Anthony, was fabulous!
We had good service. My wife did not like her meal and they were very easy and quick to work with us. The manager stopped by and apologized and took it off our check. We will be back
Our server went out of his way for us, but they were very short on servers.
The menus and table were dirty and the floor was filthy. The soup was salty and so was the staff.
I was very disappointed in chilies tonight. The food was very good but when we went to pay for our meal we gave the server a gift card that was given to me and she returned saying there was nothing on the card. It has never been used and was still in the gift sleeve I received it in. Chilies did not honor the gift card that was purchased for me as a gift. I wonder how many others have had the same experience. A lesson learned do not buy gift cards from chilies.
excellent food, excellent service,just be aware of game box on table it will charge you $1.99 even if not used check your bill
Food is mediocre and the service is not very good. You can tell the don't care about your "happiness". Would not reccomend.
Good Food
Food was great, service was fantastic!!
Wait staff is great...last visit we were seat near a threesome who were very excited about house hunting and also very loud. Our waitress ask if we were uncomfortable, moved us away. Food takes a long time getting out of the kitchen. Drinks are just so so!
Was not happy with their service
One of my favorite places to eat when I don'y want to cook. I always leave happy and full
Love the food here but so frustrated at the phone that was ringing at the desk every 2 mins. It was the loudest most obnoxious noise. I couldn’t focus and everyone I was with could notice I was annoyed. You would think a noise like that wouldn’t go unnoticed. But the staff ignored it.
My family and i ate here this afternoon. I ordered the spicy shrimp tacos. When I took a bite I found a giant piece of plastic in my meal. They brought out new ones that had maybe 4 pieces of shrimp in them and had barely anything in them. To add insult to injury, they then charged us full price for the meal. I would have been fine with it had I recieved a simple apology from a manager or even the server. They also brought all of our food out at different times and by the time my son got his food, everyone else had finished their meal. We probably won't be back in the future after this experience.
We loved it... Food was great, and the staff was amazing!
Place was nice, the waitress was awesome. Food was good.
Friendly staff. Good food and atmosphere is family friendly.
The greeter welcomed us with a smile, and was very cordial. Our server, Catlow, was a personable young man who was very attentive, but that's where it ended. The bowl of chili was very salty, the crispy buffalo chicken sandwich was salty and greasy and to add insult to injury the Margaritas had an odd aftertaste...perhaps it was premixed. Nonetheless we will not return to the Chili's located in the Kahala Mall area.
I’ve been at Chili’s in South Elgin for about 20 minutes and haven’t been able to enjoy my food or drinks because the manager keeps watching our table. Every since she checked our ID’s to make sure we were old enough to purchase a drink. Myself and the people I came with aren’t able to eat without looking around to see if the manager is still staring at us. It’s very uncomfortable when you can’t even eat your food because someone is watching you the entire time.
The food has and always will be good. The service has been great. The only complaint I have is how expensive the drinks are and I couldn't even taste any alcohol in them. I even asked to make sure they didn't forget to add alcohol because it seriously didn't taste like a drop was put in the drink. That being said though I now know not to get drinks here but will still come back many more times :)
We visited with our two toddlers on a busy weekend night. Their food came out in a timely manner but ours had taken much longer and we also noticed that items we did not order were listed on our ziosk at our table. We simply inquired but did not complain by any means. It was mainly because we knew the little ones would be losing their patience very soon! The manager came over to our table and I was so impressed with how he had acknowledged the delay and much to our surprise he had adjusted the bill for us for any inconvenience. The staff were also very pleasant and its definitely a family friendly atmosphere. I would definitely go back again.
Very good food. Very friendly and helpful staff.
The food was delicious as always just way too much to finish. Which really is a good thing. But, the service took forever. Get seated ... Wait to order drinks was extremely long ! Then food didn't take long at all. But the electronic pay terminal was not working & again we had an extremely long wait for our server. And couldn't log into our Chili's account !
The hostess told me it was going to be an hour to sit down, even though the app had texted me to let me know the table was ready and there were open tables at the bar. The manager Randy and server Olivia were great once we got seated, but I shouldn't have had to insist on taking the table.
We had a great lunch here! Except the manager forgot my extra tortillas. It worked out though, I had plenty
Always a great place to go. Staff is always friendly and the food is always good.
Chili's is always a good spot to have a good meal at a fair price. Sometimes the service is great sometimes it isn't but definitely will be going back.
Good TexMex food, fast, friendly service.
Amazing service, food, and overall Restaraunt. All the staff were extremely kind and helpful.
Great food and friendly service
Good food. Good cust service. What you would expect and appropriate for the price...
Service was so slow, went for a quick work day lunch, 1 hour and 40 minutes,
Great service fast seated does get very busy on Saturday very friendly
Portions could have been a bit bigger but other then that was good
Loved it! I work right off of 16th and with all the wonderful places to eat I hadn't really given Chili's a chance. Today I did and I'm so glad! Its not only delicious, its affordable for this area! They have a great $7 lunch deal that comes with an entree, fries, and your choice of app. I ordered to-go and Miles helped me. What a nice person! Really helped me understand how to order and get the best bang for my buck. My coworker and I were out the door in a little over 10 minutes. Highly recommend it.
Boyfriend and I both got out of work late, but had agreed on Chili’s as our restaurant for date night. Stood at the door for seven minutes. Had two waitresses look right at us, and just walk away and ignored us standing at the entrance. There was no line. It was really upsetting, haven’t ever been just flat out ignored in the past. Just a couple wanting an enjoyable meal, but guess that was too much to ask for.
Happy Hour 2pm-5pm GREAT LUNCHEON PRICES UNTIL 4PM.. THE BEST BURGERS, FRIES, OR ONION RINGS, & COLESLAW, OR APPLESAUCE..BIG TV'S TO WATCH THE GAMES.
Food was okay, staff was nice.
Ordered from carry out and I had a question about the price of my salad since it seemed more expensive than the last time. I was not rude and was not fishing for a discount I was just curious. She was very nice in explaining to me why my salad was the price it was and I paid and all was completely fine. Till I forgot my drink and came back to get it and the lady who was helping was back in the kitchen bad mouthing me telling people I was rude and trying to get a discount and nasty and continued till I yelled back “excuse I’m still here ma’am” and then she came back all bright and ready to help me with what I needed. It was very uncalled for and I was very heated. Needless to say I won’t be going back.
Food was very good and service was fast. Only minor drawback is that the noise level was a little high.
I use to come here a lot and I use to love it but than I noticed every time we would come more than likely our order would be wrong, food wasn't cooked how we ordered it, food was undercooked, or server was so busy that they really didn't have time for our table (which I don't blame the server). So we have decided to stop coming here. I will say for people who do want to give this place a try go during slower times you'll get better service, the chips and salsa and guacamole are delicious, and the meal deals that they have are actually pretty good for the price.
Typical. Arrived just after a rush & they were out of quite few items but kept the margaritas coming so who can complain??? Was new years eve so not unexpected. Overall pleasant experience & our server was fantastic!
Delicious food and affordable drinks
Excellent customer service, clean, great food!
I don't get to Chili's often, but its always very good. Everything is reasonably priced and I've always had a good experience. The free chips and salsa to-go is a good bonus.
Great food... great service.
We love this place. They offer a kids eat free Tuesday special where 1 adult entree will net you 2 kids meals, which is the biggest draw. Food is good, but a recent menu change has diminished our love a bit. Service is usually good, some servers are better than others, but overall good.
My family and I went for dinner and the waitress Awesome
Always a great time at Happy Hour. Staff super helpful, friendly, and fast. Try the blackberry lemonade Margarita!!
Waitress was great. Food ok. Slow from back of kitchen
This particular Chili's location is absolutely awful. We've said this is the last time many times. Yet we remember our experiences in other states and talk ourselves into giving this one another chance. This time we ordered a curbside pick up. I ordered the exact same salad that I always order. Yet again I make it all the way home only to realize that they forgot my salad dressing. So I get to eat an overpriced salad completely dry. Their customer service is always awful. "No ma'am, it comes with dressing", is what I get told when I call to complain. So this time it is in writing... I will never return to this location.
Food is typically good, the service not so good.
It's okay. Ashley at the bar was great!
Meah...not as good as they used to be. The food was mediocre, the service was good and the atmosphere is a mishmash between Applebees, TGI Friday's and Red Rodin. Value of the food not worth the price given the quality of the food. The best part of the whole meal were the won ton tacos, and that's not saying much.
The classic nachos are delicious, and tex Mex loaded fries also very yummy!! Chillis don't change your food it's delicious!!
The SUPREME BURRITO WILL KEEP ME CUM'N BACK !
Always enjoy their food. To go service is great.
Food is standard fare. One of the better chains I think. Our server was attentive and restaurant was clean.
Awesome atmosphere Awesome food ❤️
I don't like to give negative reviews but Chilis is one step above McDonald's. All I can say is if you are looking for healthy food this is not the place.
Great food at a great value. Service was friendly and fast.
Super awesome staff. Great managers! We went on Saturday April 21st around 10 pm and they were so great. They even congratulated our anniversary. We did not catch the names of our server or the manager on duty unfortunately. Will definitely be back! The food was delicious as well.
Usually good. But this time slow slow slow and food was not cooked well. Under cooked burger soggy bun and burnt tasting fajitas.
very good service..delicious food..atmosphere was great..will return..
Good food, good service
Great dining atmosphere. Awesome service
Food and staff is always great.
Kids in the bar area really made for lousy night! I didn't think kids were supposed to be in a bar. Screaming and crying nonstop. Terrible! Not going back for sitting at the bar. Will take business elsewhere.
This was so great. The food and drinks were amazing as well as the service. We sat at the bar
great service and delicious food. waitress was very nice and informative..
Legit food! Best Chili's I've visited!
Awesome server. Emily really went above and beyond
Food and service was great!
Everything was great
This place was recommended as being really good but not quite how I would describe it. Yes they were busy when we were in but forgetting part of a food order and the chef needs to learn how to cook a steak properly! I asked for medium rare and it was closer to well done, was disappointed to be honest.
Food was pretty good. Wait time was average. Service though was excellent. They were attentive. But not overly attentive where it becomes creepy. Our waiter never let my drink get empty, and was in a generally good mood.
Showed up at 11am. Chose to sit in the bar area. The Bartender was amazing!! Not only did he take care if all our needs but he also was a huge multitasker! He seated guests that also sat in ither parts of the restaurant as well. We did not go without anything the entire 3 hours we were there! Keep up the great work! Wish we recalled his name but he worked the early shift on Tuesday August 27th. Thank you =)
Great food
Favorite place to go after work, the cajun pasta and love honey chipotle on anything.
I need to stop coming to this location. The servers are terrible here. My last visit was the end for me. Our servers name was Emily. Very incompetent and useless. Messed up our order, smelled of marijuana, and could care less about us. She was clearly stoned. Our drinks were empty but she was too busy talking with other servers who all stand by the carry out counter on their cell phones. Clearly this location will hire anyone, hence the lack of common sense our server had. The only good thing was our margaritas. Will go out of our way to avoid this location. Hire new competent servers and maybe you’ll have customers again.
The food was very good (cooked to the right temperature). Terry, our waiter, was excellent. I look forward to my next trip.
I like chilis food. But the service at this location was horrible! Waiter was very inattentive. I had to keep reminding him to bring the food I ordered. I never got my drinks I ordered. I could go on and on but I'm not. I just won't go to this location ever again.
The food is amazing
I love the blended margarita here. They also have a pretty great Happy Hour. We come here to watch the games
Its a chili's you get what you pay for, our waiter was pretty busy and we had to wait but like big deal we have patience. The food tastes exactly the same as it has at every other chilis I've ever eaten at . This location is on 16th street so if you dont want to see someone peeing while you enjoy your fajitas I recommend asking for a seat not near the window.
Nice place to eat.
Most of the time they are super quick and have awesome service. But when they have neither, it's not good at all. It seems like they go from hero to zero real quick. Still awesome food and great happy hour deals too.
The food and quick service was excellent. A perfect place to celebrate my husband's birthday.
So yeah one of the favorite places I love to go especially their 3 for 10 when you just want just a little bit to eat it's great
Always great food
Very slow unprofessional service. Server just dropped the glasses on the table. Didnt come back to check if we needed more to drink or how the food was. Server just walked by the table several times without stopping. Had to ask server for the bill and we had to ask for boxes. Tries to take the plates before we were done.
Love their triple fajitas!! They are the BEST!!!
Went there for lunch. Waiter attentive, seated quickly, clean, and the kids love the trivia game and I love the payment terminals at the table. My burger was cooked to order and was delicious. Everyone eles in party enjoyed their food as well.
Yuck! Was going to order food but where me and my friend we're sitting, there was tons of those 'hoover' flys
The food was great and the service was phenomenal will definitely come back
Enjoyed lunch
Great food, very good specials
It was ok. It's a chain restaurant, you get what you pay for.
Excellent service and atmosphere. Thier new burger with all the meat on it is amazing. Plus it's huge! My husband and I split the meal and walked away full.
We have tried going here a couple of times and every time has fell short of expectations. This weekend has officially been our last visit to this location. The wait to get our drinks and then also our food was ridiculously long and when we expressed concern our server talked down to me like i was overreacting. Then when our friend finally got their alcoholic drink 1hr 30min into our meal the server gave it to us in a to go cup. An alcoholic drink in a to go cup. Im done.
Active price gauging taking place at this location Do not touch the display panel on your table or you will pay. our bill needed two 'adjustments'/corrections.
It was good. The waitress was very nice also.
Enjoyed
Ordered pick up! It was a little more expensive than the total on the app but the woman helping me was very pleasant.
Great food. Bar tender is awesome as always
Great deals good food and awesome service. Perfect for family dinner. You get a free dessert on your Birthday
Good Food, Friendly People
The BOGO app is per table not per check, the service and food good.
Food was excellent, server very nice but painfully slow on a bit so busy day.
I love Chili’s salsa and cheese dip. The tortilla chips are crispy and airy, just perfect. Great table-side quacamole too, where they make it right at your table in front of you. So many good entrees on the menu to choose from too, everything is good, not just their appetizers. Great margaritas, can’t wait to be able to have them again with my husband after my baby girl is born. I love stopping at this location on my way home from Denver after shopping in the mall with the kids.
Our waitress was great and so was the food.
Food was good, service and speed not so good. And while we're on the subject, why when you order a margarita on the rocks with salt does the bartender fill the glass so full that by the time you get it, at least half of the salt is gone?
Good food and great wait staff!
I was at the restaurant for son BD dinner. Everyone was happy.the service was fast at this time.
Food was great
Great service and food
I've only ordered chili's to go from here twice and tonight was the second time and my order was messed up. The first time was messed up too. I don't know why its so hard to get chicken tacos right when last time they gave me shrimp. This time I ordered two appetizers one egg roll and a flat bread. I get there and they told me they are no longer offering flat breads because the menu changed. ok.... but the website still had it on the menu. They didn't call me to tell me this or offer a discount for my inconvenience so I had to wait for chicken nachos instead only to get my order and realize some of the nachos are beef. So I paid $25 for some egg rolls and nachos with the wrong meat. Ridiculous. This place is a mess and I gave them another chance but I won't be returning here unless management makes it right.
Great food, drinks and wait staff
I love Chili's and I go to every single one of them just so I can test and see if they're all alike. They all have different vibes but their food is definitely always delicious and the staff is always nice
Quickly seated, quickly ordered. Apps came right on time but were more seasoned (salty) than I prefer. Entree (Cajun Pasta) perfect flavors and volume. Not too much or too little. Entree (Seasoned Chili Tacos) while an experience in great flavors, a bit unruly to eat. Tilt it one way on another and juice is rolling out on your hands and plate (if you are lucky). Try to hold level and bite down, taco bits roll out either end. Luckily it was in a steamed flour tortilla so we laid them on the plate, cut them into pieces, and had to shovel them in with the fork.
Kacey has been my waitres twice inna row, shes amazing. Hope they realize her worth.
The food is always good! We went for Mother’s Day and got seated fairly quickly! My only issue was the server was very disrespectful and just very inattentive. I used to work at a time restaurant so I completely understand how overwhelming it can be working a holiday. But the way she was towards us was just unacceptable. Our food was delivered cold and untimely. Parties that came after us, received food before us. She would forget simple things like sauce and refills on drinks. In a noisy restaurant with children forgetting the simple things makes it a challenge to keep each child settled. The restaurant it self is great!! There staff, NEED customer service TRAINING!!
Love this place. Except tonight our friend got the kids meal grilled chicken and it was not cooked well. They did take it and bring her some more.
We ordered the Fajitas and extra queso and extra tortillas but didn't get the extra queso or tortillas. We ordered it through Bite Squad and Chili's said it was the delivery driver who screwed up and Bite Squad said that Chili's dropped the ball. Never again...
Cant best the $8.00 lunch specials.
Food is pretty good - bartender ( blonde girl) is not friendly -other servers are friendly and ditzy, not as good as other Chili’s that I’ve been to- I won’t be returning there.
Place was grubby. Forgot food. Some food was cold. Bathrooms were gross. Place used to be nice. Total S...hole now. Newer ownership? A big boo
Service was excellent. Food was perfect. I'll be going back.
It was good and the to-go guy was cool.
Fantastic as always. Glenwood springs Chili's is a weekend hub for the wife and I. The staff are friendly and do their best to make sure you're content.
The service was awesome. I had a cheese burger and my burger was good but it was so greasy I needed 3 napkins to clean my hands in the 30 mins it took me to eat. My daughter's boyfriend got the Big Mouth Bites and he had the same problem. They were good but the grease was horrible. I love Chili's and will definitely eat there again but I hope they.do something about the greasy food.
April was a Great Server! Very personable and friendly! She took good care of us!!
Walked in and felt it was going good as I was automatically greeted by the hostess. Asked to go directly to sit at the bar. I guess worst mistake ever!!! I watched as the manager went to greet people she knew. Had multiple waitresses look my way at the bar and no one even seemed concerned to even greet me. Sat over 15 min and decided it was time to walk out. Sad that no one even realized anything until I mentioned it to the hostess. Horrible disappointed
I ordered a 6 oz. Sirloin and ended up with a button for meat. The manager tried to make it better. He had another piece of a steak cooked as well as the same sides that I had with my dinner. I give them an A for effort but will never order that meal again
Stopped in for Veterans Day, after being out of town for the weekend. Food was hot, but our server Jordan was awesome. Very friendly and polite young man. You have a ringer on your staff.
Excellent service. Food was great. Ordered the lunch double cheeseburger which came with fries and side salad.
We pulled up to this restaurant this evening at 5:45 and thought we'd lucked out because the parking lot was very empty. Walked in and were greeted by a smell that was just awful! It smelled like old dirty carpet and filth. We were shown to our table and the first thing I noticed was the back of the booths were covered in crumbs, the tables were disgusting and the smell got worse as we traveled to our booth. We sat down and I picked up a menu that was so sticky it stuck to my hand. We immediately got up and left, walking past a small group of 4 women who worked there all standing around chatting when they could have been cleaning this nasty place. After reading the other reviews here I see that this has been brought to management's attention before and nothing changes. This place is just gross, it is literally filthy. Now we know why it was empty on a Saturday night.
Love their food!
This restaurant had great tasting food. We both had the sirloin steak and it was really good. I just wished that I could have had a full sized napkin to put across my lap instead of the little napkin squares.
Hostess that seated us didn't speak. No greeting , nothing!! Our meals took forever. Our server was awesome, Ana was her name. Very sweet girl.
Used to be good. They never give me the margarita I ask for. The last few times I came here have been the worst service. Not coming back. Went downhill completely
Chips were cold and chewy. That was the last of the chips for the day. Server missed the appetizer ordered. Asked for no onion on salads and it came with onions.
My family attempted to visit the Elkton Chili's at 6:25pm on Sunday 9/15 for my husband's birthday. We were told it was a 45 min wait with no explanation. The restaurant was half empty. We thought to wait and maybe it would be sooner. After 25 minutes I asked the manager who just said sorry we're trying to catch up. One waiter said one person called out. I told the manager that that should be communicated at the front. It was still really absurd. No one was wearing name tags either but when u asked the hostess told me her name was Madison. I saw no one else waiting during this time and at least three families leave when they were told the wait. After we left my son with autism had a meltdown and my one year old was also close.
Good food and timely service at an affordable price.
always good food and the best service. they are always accommodating to me and service dog. on our first visit they did ask the questions, and havent since (i do go there like once a month with a friend and she goes like once a week so they know us). it is great. i feel like i am respected there.
The bar tender working Sunday December 23rd 2018 was the absolute sweetest girl ever! Remembered all of my husband and my drink orders and was very attentive. She was able to keep up with a very busy bar and keep everyone entertained. Was celebrating a little that day and she made it extra special. Way to go! The food was fast and absolutely delicious! I will definitely be back with more people on the days she works just for her service. A+++++ for hiring her.
My go-to in Conway, even when they’re busy, the service is great and the food is even better.
Amazing food and impeccable service!! I had the combination fajitas and they were amazing! We were visiting from England and I wish we had places like this!
Perfect! I did an online order and did the curbside pickup. Excellent service was provided. I got to the restaurant 5 minutes before my order was completed and the young lady acknowledged me by bring out my drink and letting me know that my order would be out soon. My food was packaged great and food was still hot when I got back to my destination to eat. Thank you so much!
A place we never forget when we miss southern cuisine. Friendly staff. Good service. Not pricy at all. My kids love this place. Will always come back here..
Didn't like the menu. The old one was best. Use to go there all the time but won't any more.
Food was good. But we waited to be seated for a while and after being seated. We knew what we wanted. But it took another 45 minutes to get the food. Normally it wouldn't have mattered. But we had 3 7year kids with us so they were really hungry. It seemed like after 7pm they cut back staff which held us up
Food was excellent! Even though very busy, server was attentive. Great experience!
The best for service and food. Love their 3 for $10.00
We had a great lunch out. The food was good but the service was amazing. Every member of the staff was very friendly and worked together to ensure our experience was the besr possible. I highly recommend this Chili's! A+++
The waiter was great. The burgers were good. The chicken tortilla soup and the cajun chicken alfredo was not good.
This is the CHILI'S! OMG...the food, service, and experience was beyond great! I recommend this Chili's to everyone. I had the Margarita Chicken and it was so good and then some! Yummy! Yummy! The $5 Marg was beyond amazing and it paired fabulously with the Margarita Chicken. I really can't say anything bad about this restaurant. The cheesecake was the best I have had ever! My date doesn't like cheesecake and he liked it! So good!
Food was great and the service was good. Nice atmosphere!
Always a good experience, good service and for some reason food quality and flavor is better than their other locations.
The salad was poor! Not fresh at all, lettuce was kinda saggy. The place wasn’t clean. I expected more. Tho the service was great and I gave the restaurant two star just for the service. Food is zero.
20yrs and I still love it. Favorite place!
Very nice young men and women. My food was hot and ready on time ! I will be going back soon!!
Great food, my order came fast and as I ordered it. Will definitely be back again soon!!! And the prices aren't too outrageously high, the Just Bacon Burger I had ordered was only $10.49 and the whole bill for 2 was less than $50.00. O er all a very nice place, and a nice atmosphere, and friendly waiters who are quick... Thank you Chili's for the experience!!!!
First time going to this location. Well I will say it wasnt a pleasant visit. The manager did make it better and accommodate for the neglect of the staff. But to be really honest I have been a waitress for 18 years and I could never imagine making my costumers feel like they are an inconvenience or a problem to make them happy and comfortable . Let alone not do my job.
They couldn't seat us in a booth due to section closed, within 5 minutes they seated people in that section. I realize she may have just arrived at work, then tell us. I'm 5'2 high chairs in bar can be difficult.
Good food and good service thank you
We had a good time here and the food was good but calorie rich and I wouldn't consider it healthy. But their master burger stacked with a variety of smoked meats just looked to good to pass on. The service was quick and friendly, although the place and table assignment looked a bit disorganized.
Visiting for the week... awesome food and atmosphere...Ashley my server was the reason I would keep coming back when I’m in town... great personality and awesome service.
Good food, wide variety menu, average prices, good courteous service. Plenty of parking. A few big TV screens. Food is very tasty and, served warm. Only drawback is wait time for food to come out after you order. I waited about 30 minutes plus on Saturday around 5pm.
I’ve been here a couple of times already. The food is always good and service is the same. Being as I’m an infantryman here at Fort Stewart, the only thing I’d recommend for management is to offer a “military discount”. At least when the service member is in uniform. Most places offer it around here and it’s usually a 10% discount. I can’t see that hurt their pockets too badly I’m sorry, I know all too well about enlisted pay. It says a lot about an establishment though to offer small things like that to their customers, especially the ones who stand ready to defend this nation.
Great service and food is exactly what you expect. Fairly priced. No complaints, I'll be back.
Just ate at the Elkton MD location. Had the worst sever. It took a while for her to bring our drinks. Then mine was wrong. Then when the food came, my wife’s was wrong. We had also gotten chips and salsa. We finished them a bit before the food came. We would have liked more but there was no sign of the waitress. After the waitress had brought the food, she never stopped by to see if we needed anything else. We won’t be going back there!
I've never waited so long for someone to take a drink order, she took our food order at the same time. Then we waited forever for cold food.
I called the chili’s on Route34 to place a order the girl told it would be ready in 20-30mins I get all the way up there in they tell me I did not place an order & they do not know who answer the phone I ask to speak with the manager because I traveled & the rain so far all I can say is very poor customer service not very friendly and horrible service this is not the 1st time somethin happen to my order I will never eat here again you guys lost a loyal customer
Not that great. Very expensive. Long wait for food. Food was not great at all.
Margaritas are really tasty! Busy place but service is good.
Amazing Service. Appetizers Were Great. Food Was Ready Not too Long After. My Server Kept Our Drinks Refilled the Whole Time
My husband and my 4 year old son love, love, love Chill's. Even though it's a grill and bar, Chilli's is very kid friendly. Good staff and service, which is always a plus in my book.
Oooh man. I loveeee this place! Food is always good, great service!! Me and my bf have been going here every year so far for the past 4 years. Celebrations, birthday dinners, anniversaries, or just a simple dinner and a movie
Every time we have gone the service has been great, food is great and very filling. Everyone is respectful and attentive to our needs. Overall great place with friendly people.
Like any good chain restaurant, the food should be consistent from one store to the next. The big difference comes in the service. Kudos to the Alpharetta, Ga #891 store. I took my wife for a Monday late lunch. Our server, Alix did a GREAT …
More food than you can finish.
Lively atmosphere. Fried pickles are fantastic! Love that they offer their Guiltless Grill. The Mango-Chile Chicken is good and under 500 calories. BlackBerry Tea was also a hit.
Good as usual. Busy Friday night!
As a rule I don’t care for Chili’s BUT this location is great! The food is good (esp the dry rub ribs and chips/salsa) most of all... their Customer Service is unparalleled. There was a small mistake in my order and they went above and beyond to correct it. It’s not the mistake, it’s how you fix it. Amazing staff.
The main dishes came out hot and delicious but the sides were just a waste. It took quite some time to get our food even though they were not busy. But our server Ocean was fantastic. He made sure we had everything we needed the entire time we were there. Great food and service!
Service is trash and too expensive for quality of food
Food was good but could have been better. Our waiter Hailey was great! Checking on us to make sure we were good! She pushed the rating up to 4 stars!
I had a great experience! Went there and got the 3 for 10$ special bacon ranch chicken quesadilla, chili for the side and a large sweet tea. Food was hot and fresh! Definitely will return
Great food & service. So family friendly!
Our waitress was very friendly and always made sure we had what we needed and our drinks were never empty. But the fajitas were not seasoned at all and the onions were not cooked and I counted 3 bell peppers in mine. For the price the food needs to be alot better.
Jennifer best waitress
Share the steak fajita it was delicious Li Hing Mui margarita was very good 22 oz Coors Light draft super cold excellent service by Molly lots of TVs different things football baseball tennis I don't get to the Kahala side of the island too often but I was really happy to be in town today
Haven't beên in a while but the food has always been good and waiting staff very attentive.
While service can sometimes be slow, oftentimes it appears that it is due to the establishment being short-staffed (as are many entities in the valley). I have found that open seating in the bar when Liz is the bartender meets my expectations. She does very well keeping up with patrons' needs and juggling bar-tender duties all at once.
Quickly seated, quickly ordered. Apps came right on time but were more seasoned (salty) than I prefer. Entree (Cajun Pasta) perfect flavors and volume. Not too much or too little. Entree (Seasoned Chili Tacos) while an experience in great flavors, a bit unruly to eat. Tilt it one way on another and juice is rolling out on your hands and plate (if you are lucky). Try to hold level and bite down, taco bits roll out either end. Luckily it was in a steamed flour tortilla so we laid them on the plate, cut them into pieces, and had to shovel them in with the fork.
Always a treat
great food and service
Excellent service and food
Service poor. Food worse. Not going back. Not even worth a star.
Nice menu selection. Good quality food.
Josh is extremely rude. He got mad because I did not tip him and he confronted me about it. I tip based on service and he was unprofessional. Do not walk away from customers as they are talking to you. I will not be going here again. When he saw we did not tip, he walked away from us as we were talking to him. Unbelievably rude server.
My kid was sick so we order food to go. Our food was just as good at home as I would have been if we had it in the restaurant
Good food and fun restaurant!
Let me just start with an omg. We were on our honeymoon, btw...Our server couldn't have acted any less interested in her job. She nearly forgot my husband's order, never refilled drinks, and our salads looked like they had sat in the sun all day...wilted and dark, just plain gross. My avocado was brown. We go to Chili's at home all the time, and it's never this bad.
Great service from our waitress named Amber.
I love Chili's.. The food is good and the Presidente margaritas are amazing.
Very good
So I am giving this two stars for these reasons non of which is the waiter he was good the issue was the time to get the food it took around 45 mins to get out food and yet the table next to us got food when they sat down at the same time, they did not have mushrooms for the mushroom burger...and when we got the food it made my partner I'll and my quesadillas where just slapped together and not very well cooked accept for the burn cheese all around it.
Ordered a caesar salad got a chicken salad didn't complain because they didn't have Romaine and we said to make the Caesar salad out of iceberg no parmesan no croutons so just paid and left.
IT WAS GREAT THEY WERE VERY NICE N QUICK WITH THE FOOD.
I went there on Thursday and spent all Friday and into Saturday with food poisoning. I will not be going there again. Do not order the chicken from there.
Chipotle chicken crisper!!
This time service was poor. Inattentive and rude.
My husband and I came in for drinks and appetizers and our server Jordan just had the best vibe! She possessed the perfect amount of attentiveness and genuine personality. After suggesting a way for us to get free chips and salsa, and the chips were warm and fresh. Our food arrived timely, tasted great. I had a citrus margarita and it was delicious. Comfortable atmosphere, great location. We would absolutely be open to returning!
The food was excellent in the service was great enjoyed my meal and would recommend to a friend.
Showed up to this place 3:20. Looked on google app before going and it said it wasn’t busy. Waited 10 minutes with no acknowledgement from anyone at the front. My husband called the restaurant and asked if we could get seated. They said sure no problem waited another minute and no one came.. Good luck getting service we decided to go elsewhere. May your luck be better than ours was.
Seated fast, waited 10 min for waitress. Asked for my member complimentary chips and salsa and was told they were out but making some. Ordered soup and salad. Brought the soup first and never brought salad. When asked she said she forgot. Asked for manager. Then it took 15 min to get it and it was awful. Besides who wanted it then. Waitress kept disappearing. Whole experience was a fiasco.
It's hard to beat three for $10.
Shocked to be charged $1.99 for games on table device. Need to post charge & not assume.
The food was really good. The service was a really slow. Anytime we needed something we had to wave our waitress down.
Love this place. They have excellent bartenders and servers. The food is always perfect never had a complaint about the place. Only one complaint, I was so full and stuffed by the time I left I was uncomfortable. Lol
It's Chili's so it's ok. The food here just gets worse with each visit. Not sure I will be going back.
we had a great meal.....
Good fajitas, can't go wrong with chili's!!!
Great place. Staff were very friendly
I didn't care for the burger. Service could improve.
Went for a family event and the service was great! They now serve goose island next coast on tap! It you like beer, try it!
Like all my experiences at Chili's not worth the time money and effort
Good place to get drunk
Honey Chipotle chicken crispers are wonderful
In our area decent food to go is sparse. So we end up picking up food here. I can’t tell you how many times are order has been screwed up. Shame on us for going back I know, but the food is decent enough. I’d just be sure to check before leaving. They are batting about 5/10 for getting it right with our order.
Good food as always, but service was below average. Had to ask for refills and orders got messed up
Called and hour ahead for a party of 6 and was told that we would be fine and be put on the top of the list. Got there and waited another 30 minutes and was then given a table. Server came over quickly and after that it all went down hill. Top it off we were WAY OVER CHARGED!! Order. 2 for 22 and 2 for 35 and two kids meals at was charged 90 dollars. Server was clueless about what we ordered when we talked to home about the prices. Last time going to chili’s in Oswego.
05.14.2019 - Poor handwritten note on the door at 8pm, “Closed Early - Management”
Great food and service
Always friendly staff, great food and good times
Our server, Teejay, was wonderful! He was friendly and despite being busy he was always right there when we needed him. Loved it!
Great food and grat customer service.
Service was good. Food was average. I ordered ribeye steak. It was terrible. Traded it for a burger. Angel was our server. She was very good.
Decent food. Decent service.
Great good and great customer service
Very friendly, helpful staff . cheerful clean Resturant. Great Margarita. I had the combo fajitas more than plenty to eat the deserts looked great
They don't have more than one selection of salad and the pasta is just as rare. Other than that, I GUESS the food is actually good. Costumer service is quality and efficient.
Very good
Shrimp tacos yum
Food tastes good. service friendly but slow
I had the Spicy Shrimp fajitas, black beans and rice....Superb !!! Highly recommend !!!
Great staff but recently just not the greatest food
Exceptional customer service.
Love there food and service
The atmosphere and service was great. The food was great and the portions weren't overwhelming. I had a great time overall.
Very good as usual. Food always good service better here then Other locations Our server was Todd
Great food for the price. Yolanda our server was great.
I just "dropped in" to order take out, 10 minutes late I was on my way home with a great steak & garlic mashed potatoes plus a free soda - Thane Chili's!
Grab a Fajitas. They grilled those meat to perfection.
Everytime we have ordered online from this restaurant our order has been both wrong and late. Congratulations, your approval rating is now lower than Congress.
Very nice place and good food.
It's a nice restaurant, but they dont have ANY STRING BEANS ON THE MENU.
My wife's steak was very undercooked and when they took it back we thought we'd get a new steak. No, they put the same steak back on the grill on only one side and this of course dried out her steak.
There was lipstick on my cocktail glass.
Location is good. Clean regular atmosphere. quality went down. Food was ok.
This was my first time going to Chilis and the food was incredible! Apart from the amazing food, the kind service from Anastasia really made the experience beyond perfect. She was more than attentive even with a busy dining room and she had a wonderful smile! Will definitely be back ❤️
The service was terrible. We waited 5 minutes to be greeted and waited over 30 minutes for the food when it wasn't busy. On top of that my food wasn't even hot when I got it, it was lukewarm. Our server Robyn was not very kind, and definitely not helpful. She walked by and didn't clear off dirty plates and didn't ask really ask us if we needed anything... we had to call out to her as she rushed past our table for napkins and refills. But most of all it was her attitude, she seemed upset that she was serving us and was not friendly. This was told to the GM who was very kind and apologetic (I think his name was Brian), although I had to ask a host to talk to him because I didn't see him for the whole time i was there (almost two hours).
The place was fantastic, the waiter was really nice, I will definitely eat there again.
I love the steaks, and great service
Food took forever but good service
Best food in the area, never had a bad experience. The rewards program is great
Nice lunch when you have a 3 year old.
Slow service, food was just ok.
Hope you don't have any other plans. It took them 15 min after seating us for our server to come take drink orders. Long story short we were here for 2 hours then had to get our servers attention to ask for a Togo box and check. It took so long for her to get that we ebden up finishing the rest of our food before she brought it too us we ordered drink refills that never came we told her to cancel them she said the bar already had them made the just needed to go get them 15 min later still no drink. So we just paid and left..
Chillis is awesome I love the chicken fajitas
Restuarant was clean and the service was great, so no complaints there. Giving three stars simply because it is plain unimaginative Chili's food. You know what you're going to get, it never changes, and it is what it is: not bad, not great. Good location in Hinesville, and great service. The three stars is certainly NOT because of the service.
The food is good, but nothing special! I went to Chili's with my 10 classmates. They messed some orders and we waited a long time for payment because they were very confused with so much people.
Bad chain restaurant. Low quality overpriced food. Don't bother wasting your money here
Very nice selection and really good selection and quality for margaritas .
Great food and service. Enjoy a family atmosphere and fun playing games.
It was decent my daughter's enjoyed there meals. I wasn't a fan of the salad I got.
Their healthy menu is economical and has some very tasty options.
Food and service were great! Got a gin and tonic and the quesadilla salad.
Good service, but food is just okay. Salmon was dry and broccoli was salty. Not my first choice, but menu has lots of options.
I always love Chili's restaurants and they are pretty consistent from restaurant to restaurant. The only downfall of this restaurant is that it is on a corner of a very busy intersection and hard to get into parking lot.
Great food and chill atmosphere... service could have been better.
Never disappoints me from the service to the food!
Servers are friendly and helpful, the food was fresh and hot, this place consistently gives us a good meal for a decent price!
Excellent as always. Great service, great food.
Food was great. Waiter was charming
Chili's has good food
Its okay... there are less selection on the menu...
The food was terrible. There are many other places in Milledgeville much better than this.
Food is priced well and service is good. Convenient location.
Great prices great food
Rebecca is a very respectful n awesome waitress. She needs a raise.
I love it. I always get canjun chicken pasta. It's my favorite. The servers are always very nice. I like going to Chili's.
Waitress kelly only came twice to our table including the time to ask what we wanted and hardly got us refills just overall bad experience. The floors were dirty and mfs be loud asl
You can't beat these lunch deals!
Get ready to wait. This chilies is always understaffed so their service is slow. I know it's probably not their fault, but compared to other fully staffed chilies, this one is not the best. Food is just as good as others and they have a great selection of seating.
Waitress was nice and we had a traine. The food ok wish they served Baked potatoes
Quieter than most. Service was good and food was tasty.
Took a long time to get food. When came, wasn’t prepared to order. They need re-training. I go to chili’s all the time in different venues
The food always meets the expectations. Great and friendly environment.
Changing the menu around again??? I want my rice and beans!!!
I feel as if I could replicate their menu at home if I ever had the time and they don't keep the plates warm. The Twin Falls location is nice. I liked the our server. The food kept me full until the next day..lunch fajitas and Cajun Penne
Always delicious. Great manager came to check on us twice.
Loved the 2 for $25 menu! Steak and ribs melted in your mouth. Going back tomorrow! The bar had great music and comfortable.
went here last week while on vacation on Saturday night at it was a mess. Vagrants outside attempting scams to start with. We go inside and no hostess....we waited 10 minutes then tracked down a manager who said she would be right back but that never happened so we sat ourselves in the bar area at a table. The table was filthy....waitress cleaned off after I asked her for a towel to do it myself. she was weeded with tables and we ended up staying there 2 hours,,,,this only because we were too tired to try another place. The server and most of the staff was unkempt and very unclean looking. One food-runner had her t-shirt pulled up so that SHE could show off her masculine looking arms. This place was a Zoo.45 minute wait for food....cashed ourselves out at table. Will not Be back!
Great food and service !
Two for $22 can't be beat. My wife got the sirloin and I got the ribs. We each got the side salad. The side salads were great and a lot bigger than expected. My wife's sirloin was thick and juicy. My ribs were over cooked but still good. I do like jerky, but ribs should be tender and juicy also. I did not complain to waiter.
Corporate restaurant but the staff is amazing.
It's pretty good... Expensive though.
Clean. Nice environment
Just had dinner here, the food was great, but the waitress we had (Kayla) was WONDERFUL. Hands down the best waitress I’ve ever had at a chili’s. Thanks for the fantastic service!
If they are really busy I would stear away, service suffers quite a bit.
Only had drinks. Tasty drinks and great bartender. Friendly & attentive.
We go here frequently. Great menu choices and good food. Not expensive.
First time eat at thatlocation, love the service, waitress was very nice and the lunch was good $25 for 2.
Always loved chillies great food atmosphere
Had lunch here on 3/3. Food was very good, we had a great waiter (Justin). Service was exceptional.
By far the worst Chili's experience ever. The GF menu contains items that are mostly items cross contaminated with gluten. So why have them on the GF menu. Ordered the queso. It was served ice cold, returned it. Brought it back burnt. That was $8.00. Hummm. Server was awful. Mostly concerned with the lack of concern for people with food allergies. If it's cross contaminated it is NOT gluten free.
We just visited a few days ago for lunch. We happened to get there right when they opened, and it was our first time eating at any chili's. I got the sirloin and it was honestly one of the best steaks I've ever had! (And I'm a steak snob) our waitress was incredible, the food was delicious and it cane out very fast!
Good food, slow service though. When it wasn’t that busy
Best service! They treat you like family
Food was good but our waitress had an attitude....
Food was delicious. The service was speedy. Our server was friendly, knowledgeable and very helpful. Great place to eat. They also have gluten free options. Menus are on line and on the Ziosk.
I never leave one star reviews. This used to be one of the best Chili's around. Stay clear at all costs. Three times in a row we have sat around for 1+ hours with no food. Servers are nice, but are overworked. Management problems evident left and right. Go to the downtown location if you want a good experience Update: Although they didn't charge us, for the second time wewe left without reading anything but our appetizers and one round of drinks. Manager says they have a lot of new staff because everyone left. I wonder why...
The cook there really knows what their doing, best steak cooked perfectly, even the broccoli taste like steak. Waiter was awesome as well. Great experience
Good value for money with tasty quality and sizable quantity of authentic food items. Good venue to visit with family and friends
Great place to fill up at..
great service at this location
Great food but seemed understaffed.
The waiter took our order for our drinks and never came back to take our food order, but he walked passed us 5+ times but never stopped to check if we were ordering more. Only good thing is that one of our entrees were taken off the bill and we got a lava cake on the house. Other than that it wasn't so great.
Lousy food and service....won't go back anytime soon
The food is what you get at any Chili's, Fridays, etc. A descent meal for a descent price. This rating is for the service, and you won't get much better than the Bartender, Sam. Friendly, attentive, and remembers what you like and how you like it. My girlfriend and I will only eat in the bar area just so we get her. The other staff is pretty good too, no complaints all the way around, but she's a stand-out.
If there was a zero I would have selected it
The food is better than most chain food restaurants. I enjoyed the wings and the cheese fries were good too. My friend enjoyed her steam veggies.
Excellent service! There was a wait but they were able to seat us in less than 10 minutes. The food was great and the $10 meal was well worth it. Our waitress, though clearly very busy, was very attentive and quick.
Always happy with there sevice and food was great
Pretty consistent when it comes to food quality and service.
Absolutely great service and personality from Chris at the bar!
comfort food.. Tex-Mex style
Great nachos!
Food was ok, but the service was below par. Seemed way understaffed. Walked by the kitchen and it looked like a tornado hit it. We were there almost 2 hours.
Absolutely loved. The food...great flavor..fun atmosphere
This restaurant had great tasting food. We both had the sirloin steak and it was really good. I just wished that I could have had a full sized napkin to put across my lap instead of the little napkin squares.
We were pleasantly surprised with the taste and quality of the food. Service but Rachel at the Kahala store was above and beyond- friendly, helpful, cheerful and efficient. GM Alicia was equally friendly and helpful. Will definitely be coming back often.
The salmon I order was absolutely delish!!!! I'd recommend the food to anyone... Visited on several occasions and was never disappointed. The staff/waiters very courteous and prompt... A+ in my book
Inconsistent service reasonable prices and food is decent
Great service n friendly staff
Idaho Falls 620 N. Utah Ave. Idaho Falls, ID 83402 We attended here for supper as we were travelling through this location, I was very unsatisfied with the services at this Chilli's, waitresses were dressed in a sloppy manner, tattoos, service was bad, ordered a coffee and water, she brought the coffee which was cold, no water, than another waiter came by and I asked him to get me another coffee which was hot not cold, he replied that's the way we serve it. Than when I got the hot coffee there was lipstick on the rim of the cup. When I brought this up with the waitress , she seemed upset with me. Also the restaurant was very untidy, food and napkins under the tables. I will be hesitate to attend another Chilli's for a meal.
Excellent service! All for Jenny if you get the chance! Always a friendly staff and the food is good. Buddy runs a good team here!
Decent place. Took a while for someone to notice us and seat us. Food was a bit pricey but really good and waiter was great just slow service at first and an off hand comment by the gal who sat us. Might of just been a paticular day or time that was off. Otherwise really was good food and my waiter was one of the best ive ever had.
Everything we order was excellent. This entire restaurant they have no hot sauce only Tabasco sauce...yuck yuck
Chicken crispers
Perfect place Delicious food good staff
Kind of disappointed in the food and service to be honest
Food was good as usual but service was horrible! Waited a good 15 minutes after being seated for our son to get a kids menu. Waited another 20 when we were done just to get the bill to pay and never once had out drinks refilled. Won't be returning.
Cool good and service
Service is excellent. I had a sirloin steak with mash potatoes and fries and it tasted very good.
Food was great they may have been a little under staff for our server was excellent considering the condition
good place to get a quick bite with friends! good service
Didnt get my appetizer until after 15 min into the meal (because it wasn't made). Undercooked broccoli, bitter tasting tea, loaded mash potatoes that were more watery than ever. However, the steak was on point! So, kudos to whoever's made that! The waitress was also very attentive even though she was busy with quite a few tables. The manager discounted the meal to compensate for the errors in the kitchen. I appreciated that, but also realized that this brought down the percentage calculation for the tip. This did not seem fair to the waitress since the appetizer that was missed by the kitchen staff nor any of the undercooked food was her fault at all. So, she was tipped accordingly and verbally recognized for her good work.
Highly recommended, excellent food and kind waiter
Great place to hang out service is okay food is pretty good
Nice food
Our server was great no complaints there. However the front end was a different story. A little girl got sick while waiting for her table and the hostess went to get someone. When she returned with I assume a Waitress I heard her say we can't touch that we are not trained to clean it up. And began to walk off but then stopped and said lets cover it with towels and put a wet floor sign on it until someone can clean it. Didn't see if the little girl needed towels or if she was even ok. Perhaps I should start looking for a new place to eat.
Excellent service, especially considering we walked in 20 min till closing. Food is always good and wait times are reasonable.
Server was a little testy, food was good, but really greasy. Also, games showed up on our tab even though we didn't play.
Great chili’s really nice customer service and great food
The food made all of us sick and the Cajun chicken pasta noodles were plain barely had enough sauce. This was the worst chili’s I’ve been to.
Good food but the dining room could be more neat
Food was cooked well and was sitted very quickly
Kool staff, good food, great service
Not enough employees. Not met at the door and greeted. Soup was cold. Rice was seasoned so heavily spicy, was not able to eat it. Order the margarita grilled chicken, just received a grilled chicken no seasoning on it. The queso we ordered was runny and not warm. Do not think we will go back again we have had this type of service before here but since we really enjoyed Chili's we tried it again. Better to stay home or go to another restaurant
Great service good food
service was very slow to get drinks and food.
Not a lot on the menu. I went in to unwind from a long day and to read a bit while I ate, the staff was helpful at first then made it clear they wanted the table. I won't be returning!!
Not bad, haven't been to chili's since I was like 12 years old.31 now. Food was good and hot.
The staff at this location is outstanding. All the waiters were helpful, not just our own. The food was fabulous, everything was right and arrived promptly
The restaurant was clean, atmosphere is fun but portions were small at lunchtime and not very busy. Food was okay.
Great as always. Good prices and friendly staff.
Good service and consitant food
Always good food and service.
Food is always good service can be a little slow at times worth the trip
Chicken has wierd stuff inside lately at all Chili's on West coast and Denver. Love me some Chili's tho!
It is an affordable sit down restaurant that the food tastes great. Service is not always prompt but still a good place to go to not break your wallet.
Good food good people
Stop to eat on our way to NJ. The food was absolutely amazing. Our waitress was very and I mean very attentive. Thank you Chelsey!
This was my first time going to Chilli's. I was very impressed with the speed of service. I would recommend the queso dip. It was very good. Also, the Cajun Chicken Pasta I had was excellent.
Excellent food and drinks
Waiter was great, very friendly and always checking up on us if we're alright. Got the grilled chicken pasta and it was very good.
Very good
Wait was really long but we eventually got our food and it was pretty good
Great food and service kapolei
Good food. Take out was great. Called 25 mins before closing and the waitress got us everything and was very helpful
Went there for lunch with my grandson last week. Food and service were great. I have been to the Chili's in Bloomingdale many times, but this was my first time in Elgin (Randall Rd). We had a quick bite. Delicious
The food is great but you guys need to clean the tables better before seating your customers.
Food was good service was great. Gf and I had a great unrushed time together til they closed.
Best service and fresh hot food. My tea glass was never empty.
I mean, it's good, but I don't think I'll ever have more to say about Applebee's than that...or wait...am I reviewing Chili's? I can't remember... but I guess the same goes for both. Great for brewskis with the brochachos. Whatever that means.
Chillis has great drinks and food. Sometimes the service sucks but mostly it is good.
We came for dessert and had just that. The staff was friendly and welcoming. It wasn't too busy around 8 PM which was great especially being on 16th St.
Been here numerous times never had a bad experience.
My family and I love going to Chili's. I've been up some that weren't great, but luckily all the ones around us are amazing! The staff is so helpful and supportive, food is delicious, and the prices are reasonable.
Sat us right next to a large family in an empty restaurant, the waitress was rude and I received my meal about 10 mins after my boyfriend just a super awkward unpleasant meal
Love the chicken enchilada soup!
Wife likes. Not bad food. 10 oz sirloin was correctly cooked as ordered, although the cut wasn't very impressive. 3.75 for iced tea, even though it was bottomless, was a bit much.
One of the worst customer service I've ever seen in my life
Good food, good service. Nothing outstanding but solid 4 star.
Is good but not my favorite.
Messed up my daughter's burger TWICE. Messed up my burger. Didn't offer a bag to carry out 3 to-go boxes. Slow service.
Really disappointed! The only one working there was the hostess, she was cleaning tables, greeting people and giving silverware to tables, while some serves hang out by the register. Our server came to our table 15 minutes later, and we have to tell the hostess that we hadn't seen or talked to our server...
Waited to be seated while not one staff member even acknowledged we were there. Your loss. We will go elsewhere.
Food was amazing, but it was greatly under-staffed for a Saturday afternoon and it wasn't exceedingly clean. Waitresses were very polite and humorous regardless of working hard to handle all the people!
Good drinks and the food is delicious.
Excellent food. Excellent service
Before this, I hadn't been to a Chili's in ten years. I'm all for comfort texmex food, but someone needs to go out and see what that is really supposed to taste like. Because it doesn't taste like eating 100 Kraft Singles. I was enticed by the menu items, and let down by the execution. Prime rib burrito lacked substance. Just a ton of mayo(?), Tortilla, and CHEESE. I know it says cheese in the menu, but man... Chili was salty and lacked standard chili seasoning? The margaritas were weak and in an insultingly small portion, although they are appropriately priced. We had kids in our party (@2yrs old) and they started playing with the table top game just being occupied by touching the screen. The device has a card swipe, so I figure no harm just letting them fiddle with it. I was quite surprised at finding the $2 charge for this on the bill. I never agreed to anything. I don't even care about a measly $2, but it just seemed underhanded. Next time I find one of those things on the table somewhere, I'll just throw it in the corner. Service was good, and I suppose the back did the best they could with what they were provided to serve. I would have rather cooked a Hot Pocket at home. Won't be back to a Chili's as they don't seem to see a problem with their food, or they simply seek to cater to people with a different taste.
Usually have a great visit. Unfortunately, last visit did not "WOW" me. Appetizers came late, and incorrect. Fries were over seasoned and cold. Server was too chummy and kept patting my back and smacking my shoulder. Overall, bad night for our visit to Chili's. Better luck next time
It was a very nice place to sit down and eat and the service was great
Friendly staff, food standard Chili's
This is probably the best chili’s I’ve been to. Had a great waiter who connected personally with my family. Dropped him a 100% tip. He deserved it. They did recently get rid of free kids tuesdays though. I won’t be returning as often. Kids are expensive and tons of restaurants have deals on Tuesday’s. New experience, I have to add that the pickup department sucks though.
Food was good but felt it was a bit high price
My favorite restaurant! The food and service always excellent
Friendly service.
Good food. Lunch specials have reasonable prices.
I've always loved chilis. The food their is great and the wait is worth it
Paul is a great server. Good food and great, unique margaritas of the month.
The only Chilly's in town, is good, good service and food, ribs are delicious.
Food was perfect and timing was excellent.
By the looks of the comments would understand the frustration. Awful place wouldn’t recommend go to Red Robin or ihop
The best place to be no matter what time of day. Food is great, bartenders are awesome.
This Chili’s has great service!! Food taste great and the beer is cold and fresh!! Kid friendly with game pads available. We will return
Good food
Sizzling fajitas, what more needs said?
We went here for dinner last night. Ther only thing positive about our visit was that we were seated very promptly. We were not impressed with the menu choices. We ordered Presidente maragaritas that were incredibly watered down. When we informed our server he did offer to get us 2 new drinks. The new drinks were not any better. They tasted like overwhelming tequila with really bad, watered down margarita mix. The service and food was mediocre at best. Overall not impressed and unfortunately won't be returning.
Love the foos and service!
It was good. Hot food service was good. No complaints
Unfortunately I can't write a review without giving a star. Dirty place, the plastic cups for our drinks is disgustingly dirty, thank God for the invitation of the straw. I ordered grilled chicken salad my mistake is not taking pictures, I wouldn't serve it to my dog. I ate a few bites just because A. where I come from we dont like to waste food and should be thankful,, and B. We where driving for a good 8 hours. It's really sad to see what became of food service and well known places. Management should be ashamed of themselves and the tittle they hold running this place.
AHH tasty, great food.
It's a great place to eat in a great location with Walmart across the street. Large variety of lunch and dinner combos. Cooks put pride in the food they cook. And the servers are great. Plus their are TV to watch the games and news. Very popular among the locals. Very friendly estavlishment.
Been here twice in the last year... sorry to say I don't think we will be returning. The service is lacking and the food is bland and underwhelming. It makes me a bit sad as in other states Chili's has always been a personal favorite. Here I would recommend spending your money elsewhere....
Great Service! Best Chili's I have ever visited hands down.
The food was good but the service Within the bar area was not.
Nice restaurant. Great food. Especially love the baby back ribs. Service is excellent.
Chicken tasted like fish
We enjoyed our meal and the service couldn't have been better!
Quick service, good food, and friendly employee's
It was delicious there jucie burgers
If you sit in the bar area they don't wait on you.
Great the best I love Chilis
Service was good, food was ok.
They have a lot of great choices on the 3 for 10 menu. Food is always good quality staff is friendly.
Great food and great service. Michelle is a great bartender. My margarita was delicious.
Triple Dipper my favorite meal here...
Nice lunch today, clean place, respectfuland prompt staff. Great visit!
Food was good, waiter was aweful. He served food on my husband's left side which was by the wall, so he was over his shoulder the whole time. He mixed up the steaks, didnt clear the table. We wont be back to this one.
Food was subpar and service was terrible. Server kept walking past and not checking in and food tasted like it came from a microwaveable meal box. Very disappointing.
The service is great. The food is ok little cold
Menu is simpler which is not so good in that the things I like were removed. Service is fine. Food is generally good. Do not like selections.
A great place for sports, drinks and that never disappointing Chili's menu. With many regular customers and a great happy hour I always have a good time whether I'm stopping by after work or going out with friends. The friendly service and convenient location make it a must stop when in the downtown area.
Food was awesome like always no extra sauce that we requested tho
We had a new girl waiting our table and she did so awesome! Customer service was excellent and she was fun to talk to!
Great food! Great service! And just dog gone great!
I would like to rate the Hennessy Harvest drink. It is to die for. OMG!!!! Everyone in Hinesville needs to try. The drinks are only $5 for a limited time. Hurry hurry hurry. Please give me your feedback on the drinks
This is our go-to date night location. Conveniently located. Standard food, decent price, and always great wait staff. Heck we have been married for a while so a wild date night generally ends up dinner and shopping at Lowes or Wal-Mart so while not exciting, gives us a place to hang out together from time to time without the kids.
Never had a bad meal. Very friendly staff.
Horrible service! Waiter got offended because I was teasing him. Management was just as pathetic! Don't worry, we won't return!
The bar was filthy! There was not 1 clean place to sit but no one was at the bar. Looked like it had been trashed for hours. Unclean and no one cared about it. Gross
Good service, nice staff
What can I say that hasn’t been said... food is decent. Service is fine. Pondering life’s questions ...
Horrible food. Slopped on plate and microwaved. I chipped cilantro off my plate.
Had small problem. Managers we're amazing and fixed problem and we're so kind in their way of dealing with my family. Thanks Zak and Carmelo!
Love love love those Texas cheese fries! You can't go to this particular location on lone tree and not get this coils Texas cheese fries because they are to die for after a long hard day. The mango ice tea us very good too!
Bad food and bad service
We visited this location on 6/11 and had a nice dinner with our four year old. As we were leaving, I inquired about bringing in a party of twelve. I asked if they accepted reservations or call aheads. The hostess at the time said all I had to do was call and give them the date and time. I called the next day and spoke to very nice young man and gave him all our information. He did say that there may be a short wait while tables were cleared to accomodate our party. Our party was at 7pm. One of our guests(from out of town) arrived early(6:35pm) and saw tables pushed together and assumed they were ours. She waited ten minutes at the bar for a drink.(too long) Still no one was seated at the large tables. The rest of our party (coming from a graduation) arrived at about 6:50pm. The large table was still empty at this time. I asked the hostess(not the same one I spoke to a few days earlier) if that was our table and she said no, that was for another party. The only other tables that would accomodate a party of our size were being used and it was obvious that they had just been served their dinners. She offered to split up our party. We said no. We waited a few minutes and realized they were going to try to squeeze our party of 12 into a table for 8. We left. I called another restaurant and asked if they could accomodate us and we were happy to spend our money elsewhere. Your loss Chili's.
I'm a Chilis Regular, and I always visit Chilis on Lonetree every time I can. When I do RYAN always seems to not only get the job done at a timely manner when he is BUSY, but he always makes me feel as if it's just me at the bar. Thank you Ryan for always being attentive, professional, and great service to me. Always good convos when I'm there. THANK YOU RYAN.
Great food and great customer service
Great service ! Melissa was very helpful and friendly, the food was hot and delicious. Would not hesitate to return .
Service is always good... Food can be hit and miss
Food was good. Got seated right away even though they were busy.
Service was good. Spicy Shrimp Tacos were cold.
We had great service. Beyond what we expected. Waitstaff was quick and kind. She was even good with our two kids.
Great food and wonderful service!
Our waitress was great! She kept us filled with drinks and chips. The food was delicious too.
Very nice place. Wait staff are super friendly and you can get really good meal for 10$. And they will kindly offer to refill your drink. You can get a soup and enteree plus drink. :) been here twice and both times it was very nice. :) ah . And also you can checkout and pay yourself using their pos terminal on the table. :) just tap pay now and insert your card... easy.
Burnt meat, mac and cheese very poor tasted like old old old leftovers.
Its was dirty food was not good and ut was a wast
Nice place staff was awesome
Food was very good and hot
This location always messes up take out orders and gave me mushed up pico de gallo.
Always nice. Food is mostly ok. Service great. Very clean. Fast orders . Not to bad. Little pricey but ok.
Wanted a slow leisurely lunch with my husband. The server didn't hover and gave us time. It was really nice!
Harley was awesome waitress was spot in by our special requests and needs. Great food.
Service was good and food was tasty
Stopped by for lunch with family while we were passing through. Overall we had a nice lunch and enjoyed the rest from our trip. The waitress was friendly and checked in on us occasionally. I think the only thing that really stood out on the visit was the chips and salsa. We had to pick through about half of it, as the chips were extremely oily and some seemed really off white colored and didn’t look right at all. I wouldn’t order them again from here. It’s strange to see such a staple appetizer for Chili’s come out so poorly. While we love Chili’s, I doubt we’d come back to this one again.
Good service. Great menu.
The five stars are for our server tonight named Forrest. He was so personable, nice, and attentive, even though it appeared he had had a crazy busy night. Chili's is what it is, a chain restaurant with decent food. We don't usually expect much from these kind of places, which is why we were so pleasantly surprised by the excellent service we got from this young man. Thank you Forrest for helping us tonight, it made our dinner that much more enjoyable!
Good food, great service, good times. Great place for family, friends, or colleagues. Bottomless chips and salsa to beat the band. Wondsrfulcz dual atmosphere with full bar, sports Tv's and kid's shows.
I enjoy eating at the one in Antioch more than the one in Concord. The food seems fresher. The food in Concord tastes like can food. It should be the same right? Somehow is not.- In Antioch you enter and the hostess is in the center in front of you with the bar to the left and the family sitting on your right. In concord the bart is right in front at the entrance with the fam sitting all around.
Not very good service tonight. Was charged for chips and salsa. Told it would be taken off. It wasn't. Sorry but I was disappointed.
The food is always fast and just as advertised. The staff is efficient and fast. The restaurant is frequently busy on the weekends due to being one of the only places to eat within distance of the mall and movie theater. The bar is always available for people needing faster service.
Ordered ahead still waited .. Total of call and arrival 50 mins. Awesome Blossom is not an actual style blooming onion it's onion petals, brisket is very thin and mostly fat, my toast was actually squiched under my meat covered in sauce, sauces were not tha best, my husband's steak was pretty pink for well done ...AFTER ALL THIS I STILL MADE SURE I TIPPED THA WAITRESS IN CARHOP :)
Great place to take your wife and kids if you have a few extra bucks
The meal was amazing, service sucked
Ran out of tea waited 11 min for refill. Food got cold waiting on the tea. Never again!!!!!
I just really like chips and salsa and margaritas
I love vegetarian pasta here, the staff is very friendly
Bar has changed a bit...Still great service and Great Food...& DRINKS!
Bad service. Waited for an hour to get our food and after talking to the hostess and then the manager we finally did get our food right away after asking to speak to the manager. Our server was not very knowledgeable about the menu and messed our food orders as well. We got our meal comped. The manager was very kind to make sure everything else was taken care of properly. Thank you to the Manger and the hostess for making things turn out good.
Fantastic Caribbean shrimp salad. The salad is a party in your mouth!
Love the Presidente Marguerita's
The food was cooked and edible. We did not receive the chicken nor chocolate milk. other than that the burger was straight
Food was awesome. The staff was friendly and polite. Atmosphere is kind of mellow. Great place to eat. Definitely worth checking out.
Enjoy the big screens. Sad to see how people leave their food all over floor, seats, etc.
Avoid at all costs. The 3 star is an over statement. Waited 15+ minutes for RANCH. I had to reset the ziosks myself to even pay my bill. Server was MIA half the time. This is not the experience I know from other Chili's. Y'all need help.
Favorite place to eat
Favorite of ours. Can't beat the 3 for $10! Like the staff. Close to our house. Oh, food is good.
I've tried to eat here several times while in orlando and there is always a queue of around 45 mins! Despite this we persisted and got in early. The food is to die for. Servers are very attentive and the 2 for 1 beers were a bonus! Will definitely be back
Good food an drinks
AWESOME food and chea
Terrible!!!! I was waiting to be seated for 20 min. I understand when is very busy but that day was not at all. All the employees were just walking around in the back of the restaurant and none of them walk to me to ask if a was helped. Such a shame I was a regular. Thanks Chillis!
Food and drinks was fantastic waitress help accommodated big party of 12
Food was great and Dana was a super terrific waitress!!
I like it . The hamburger it's good. I love the chips with salsa and every time I ordered "El patron" margarita ... it's the best here in Antioch.
Great place to eat. Food was very good. Staff was very friendly and helpful. Clean restaurant. Good location. Recommended.
No problems nor complaints during my last visit.
Excellent service.. Food was great.. Will go back again
Nice place, really good food and very pleasant bartenders.
I like there food alot and mostly the burgers there one thing was the Sprite was starting to taste like the hose it came out of and water down it may have been they forgot to change out
Really good service and amazing food
Food is always delicious and the Margaritas were awesome!!
Can't cook a burger medium to save their lives. Jeez
It's a hit or miss with this location. I came here the first time slightly tipsy with a big group of friends and they were great. A week ago however and they were just sloppy. My silverware was dirty. The waitress basically avoided our table too.
Kyle the bartender was very helpful and put sports on the television for me. Also Caesar salad is back! The bottomless lunch soup and salad is a great deal.
Food is good, service was OK but don't understand this trend of keeping the coin part of my change. Would have given the waiter a much bigger tip but since my forty-two cents was so important to him, that's all he got!
We went on mother's day. So it was packed and a bit of a wait. The food was OK! The service was mediocre
Good food, clean establishment.
The best food and service
Server was great. However service was slow. Discount give for the slowness.
Horrible service horrible wait time worst applebee's between Hinesville and Savannah Waited 30 minutes just for drinks never go back
The food quality and the service has gone down big time here.
Good people
Service was ok but food wasn't good. Meat was overcooked on mines and my son's entree
I thought there lunch was very good Looking forward to going back
Half the time it is good and half the time pitiful... You never know if it's your lucky day when you visit. They recently changed the menu and I miss several items they use to have on the old menu.
So good don't change a thing.
Kyle is a great waiter! Very helpful with my daughter food sensitivity.
Great food and freindy service
Always a happy place. Bartenders and servers most pleasant.
I love this place. Great service, great food and fast service. Ask for Kim she's the best!
Really enjoyed the food and the service was exceptional!
Closest to my house, this Chili's has never failed us for service and food quality. One occasion where they got a little roust by the bar and we were relocated to a better quieter seating. Great service.
Quick, friendly lunch stop.
Very good food. Very friendly
Always the best service and great food w/the nicest people ...
Very good food! Always nice and quite!
The food and service is great. Love to sit in the bar for TV sports and El Presidente margaritas. They change the menu often enough that it doesn't get boring. Great for pupus and they have an awesome Happy Hour. Oh and the BBQ ribs are yum.
Very good food and good waterers
I give my 3 stars to the waiter Luke! as for food my soup was cold very cold my husband's fajitas the only thing warm on there was the chicken rest straight out of fridge the young girl at the front with the crazy hair does not know how to do a job at see places in a place where we would have to keep moving so they can get by but three stars to luke he came to our table about four times if not more #brokenglass
Bad service, hostess didn’t really care to be courteous, server never came to our table even after calling him, we walked out they didn’t even bother to ask why
Offers free WiFi, gets your phone number first then tells you that you have to fill out a form and join the club to get the password. Not a good way to greet a costumer. edit The food and the service was great.
The food is good, not amazing. The staff can be fair to good, depending on who you get. It's a good go to if you want to take someone out. They should have some music or live entertainment imo
My wife and I got the fajitas with steak chicken and shrimp, the steak was a little chewy. But other than that everything was good.
Great Buffalo wings and mamma loves the enchilada soup.
No bad for a quick bite. There are better options in town
The food was great as well as the server. However my wife as for no cilantro with her fajitas, the server wrote it on the ticket but it came with it.
Awesome food and people
This place has really turned around. The food and service are much much better!
Service is terrible. Went to the bar and ordered a drink the bartender said ok and disappeared in the back. After 7 mins of waiting I finally left. How long does it take to pour a coke from the soda gun that is literally right next to where she was standing? Apparently over 7 mins. So disappointed
The normal visit
We had passed on Chili's for quite a while due to continue bad service in the past. After seeing some advertisements lately with some new menu items we thought we would give it another try. I have to say this was our third visit recently and it's much improved. Excellent service, great food, great drinks. Highly recommend the shrimp tacos.
Love love love the food So many choices.
Used to come here once a week or so, even though I usually had to send overcooked steak back. Or the potato soup topped with burned bacon bits. Final straw was when real butter was no longer available for potatoes and vegetables. I don't eat margarine, at their prices real butter should be an option!
Great food and got helped right before closing which was nice.
The wait staff are very nice, food is good, long wait for tables
Great service and food
Never had anything bad from here.
Usually pretty good now. Has gotten much better over the last 6 months. I think they were getting complaints about the poor quality of staff.
Food and service were great.
Normal Chili's experience. I like that they are willing to let largish groups sit together (I think we've had up to 10). Restaurant seemed clean and service was good. No complaints.
Food was excellent!
The chips we're unusually greasy today at this restaurant; other than that, the food was good.
The food is good. The manager and waitress are very nice.
For downtown this Chili's is top notch. Had a great lunch with Cesar Salad and a double cheese. Kind and attentive wait staff. However i was surprised the bar didnt have USB ports for charging like just about every other bar out there.
Great location, good staff. Helpful.
Worst service in denver waited for drinks for a half hour never came said the manager was coming too see us never came charged us for wings that i had too go find silerware and napkins for and our son ate them with no drink for another ten minutes worst experience at a chilis i have ever had or anywhere for that matter.
People writing these bad reviews are insane. Place is great, amazing food, service, etc everything about this place is great never had bad service or food the 10+ times we have been here in our life.
Good food and service. Ribs are delicious. Loaded potato soup is good too
I'm pretty sure the server forgot we were there. Took forever to get our food and drinks. Food came out cold the group behind us came in after us and was able to eat their food and was leaving when our food finally made it to our table. Could of been a fluke deal but I'll be going to applebees the next time I want ribs
It’s a warm and friendly environment with great food and friendly staff
Great service and food! Server was awesome!
Food was great and the staff was helpful and friendly
Food was great no complaints on that. Idk if every chilis has metal plates and dishes, but im not a fan of those. The interior decor, layout and coloring are not impressive.
The bathroom is undergoing remolding, could be a lot cleaner...a lot. The food however was great and our server was excellent. They told us itll be 30mins wait took over an hr then 30mins to get drinks so perhaps they can work on time management and wait time accuracy. Our server was very friendly and accommodating so satisfied experience.
Service was fast, food was delicious. Friendly waitstaff.
Somebody needs to try the chili out waitress was in real nice way she let me try a little bit of the chili out first Lil Chucky tasting but edible
This was the worst Chili's we have ever been to. Fried pickles in 3 day old grease and nasty. Well done steak still pink and rubbery
Food was good, but as a later Sunday evening patron, I felt like I was a distraction to the staff who seemed mostly interested in prepping to close the place at 10 pm.
Great service and great food!
Very friendly and hot food
Food was good as usual. I felt bad for the staff and other patrons because my toddler was being loud but everyone was really kind and nice to deal with. Matt was our server and he was exceptionally good to work with.
Nice place
Nice environment
We sat down to a bare table. As we were reading our menus, we were given chips and water. The runner asked who had the lemon in the water. , We said neither of us we had just sat down. The runner left the food anyway. No one then came to take our order, so we couldn't say...again...that we hadn't ordered the food provided. We left. No real service ans what we were given was wrong. I miss good custome service.
While the wings I got were decent, they came out cold. And I ordered fries with my wings and never got them
Potato soup was good but the rest was not
Great service and better food
Good service, good food.
It was clean and the service was good! Food was good
The service is great and the food is great for a very reasonable price.
It took 20 mins to get chips and 35 for sour cream and queso. When the shrimp tacos came 45 mins into our dining experience they were cold and thrown together with no fries added. Terrible experience and we were VERY disappointed!
Nice place, good food and great service. The only thing that was off is their wash. It was TERRIBLE. Dirty and smelly and looked like it wasn't been cleaned for a while. Wish I didn't have to use the restroom.
Service was good I had the cajun pasta and it was awesome the reason it didn't get 5 is my son had the old timers burger and it was so bland had to get something else
Staff were friendly and professional. Rooms were cleaned everyday and made sure you well taken care of. I recommend this hotep
The atmosphere was great my waitress was the cutest lil red head she was personable attentive and kind...go there and ask for Aly
The food was very good! Hot and fresh also the menu update was great. Our server was attentive but not too much! The drinks took too long to get to our table but the food was great!
It was really great! The food the atmosphere and our server Destiny was wonderful! I and my family recommend it! Ask for Destiny!
Foods okay. Average chain restaurant
Excellent Tex-mex food with vegetarian options available. I had the Cajun pasta with Shrimp and it was delicious!
Excellent food, excellent company, and a quick and courteous waiter. Thanks so much Paul
It was sticky nasty tables ,slow waitress and really bad old salad! Why is this place still open! They will never get my business it's just gross
The server was friendly and attentive. We each ordered the veggie fajitas. Not only was it delicious, the portions were quite large! Lots of asparagus. Yum!
The food was good and the staff friendly.it was a good experience
Excellent food. Jarod is a goood bartender. I gave him 5 on a 20. Nice job.
Good food and quick service!
Good appetizers, fast service, good happy hour.
Me and husband went their last night about 1030pm everyone was nice but they forgot my honey mustard, Cole slaw was bad my husband couldn't eat it . They barely gave us any fries. Very dissatisfying and disappointing. They we not busy.
The only complaint I have with this Chilli's is that portions are unnecessary small. Servers& overall service was absolutely wonderful
Really great restaurant and amazing service, I'll be going back.
Had a gift card to use so we decided to stop by for lunch. Food was tasty but we had to wait awhile for crackers to go with soup and chili. Finally decided to go ahead and eat.
Great food great service
The last two visits were very disappointing. The waitstaff were slow and not very attentive and the food took a long time to be delivered.
Love it here the customer service is great and they are very friendly
Love their ribs our waiter was great
Great service and great food.
No many vegetarian options
Great service and food
Ribs are great but half a rack is only four ribs. Fortunately we found a BOGO coupon so we got two halves for $15.00
Not clean. 1st time here at this location. My son and I had date night during my visit to see him
One of the servers dropped my dinner, the manager saw what happened and NEVER stopped by the table. Very disappointing !! I had my dinner finally boxed up due to the rest of my dinner party had almost finished their entrees. The drinks were backed up, the appetizers were slow getting to our table, then another server dropped my entree. And not once did the manager stop by. Very disappointed!
Went after the dinner rush on Friday and got seated right away. Despite the place being fairly quiet it still took a while to get our appetizer and entrees. Our server was good and the food was okay. It didn't really hit any high points.
Waited over an hour for our food, aside from ordering drinks she didnt come back til almost 15 minutes later to get our order. When our food did come out she also brought to go plates along. Felt very rushed even though we waited forever for our food. Food was mediocre. Asked for condiments she never brought them. But she was quick to come see if we left a tip when we were heading out.
My waiter was excellent.and the sever was out of this world.
Good food and waitress was good
Good food and service
Service was really poor from the start. We waited forever for queso, and even longer for our food. The whole time, theres a table of 3 behind us being extremely loud, cussing and yelling. My husband finally got his food first, and we decided when we got my food, we would ask for boxes. The waitress came back about 10 minutes later with my food and i politely asked for boxes because "it took way too long to get our food and im tired of listening to the table behind us yell and curse". I also asked the waitress to take my plate back and have someone in the kitchen box it up because the plate was too hot for me to handle. So apparently the woman at the table of 3 heard me (i dont know how because i wasnt talking very loudly) and started yelling at me, calling me a racist, etc. The manager stepped in and they decided they were gonna leave. I told the manager what happened and he said he heard them prior and he understood what happened. Didnt offer to make it up to us in any way. We got our boxes, paid, and left. I get home and see my fajitas. And wow. Not impressed. Service was horrible, food looks horrible, and we will NOT be coming back. Applebees is so much better.
Kind of slow service but good food.
The fajitas was really good and the staff was very pleasant.
Our favorite spot for 3 for $10, Great burgers, fries and salad
Thanks to Sergio., the manager Sunday evening, my little boy get cut with the table knife but the manager took care us in not time cleaning his wound....thank to Sergio accion.
A standard Chili's restaurant. The menu is diverse with great options. The atmosphere is live. The service is excellent. A great restaurant manged effectively. The food was delicious and received timely. Great job to the Kahala group.
Was here just the other night, had the Prime Rib Tacos, they were awesome highly recommended. I had him about 6 months and they're still great. Service was great, Everything was good had a good time. Great place, Charlie Cruz
Good was ok, service is consistently poor and menu doesn't match the advertisements
Very good food. Very friendly and helpful staff. Nice attmosphier. Good for a healthy lunch too! Reasonably priced.
Went there on a road trip back from Boise. They place was good, the people were friendly. I thought the margarita chicken was bland. Everyone else seemed to enjoy their meal. The waiter was quite friendly, and took care of us well. If you are passing though, and you need a quick meal that you know of consistently good, you can’t go wrong.
I had a good experience but other tables had several complaints regarding cleanliness
Better service than I have had before
The food was good and the staff were very nice
Very delicious food
Took nearly an hour to get our meal. Only explaination from the manager was that they were busy and short staffed. Not a good dining experience at all
The food was good and cooked as wanted. The service was friendly and helpful.
Chicken tenders were moist and yummy. But menu changes and seems narrow for variety.
Overpriced, mediocre food and terrible service!
Great service and good food
Good place for lunch. Been there several
Great food great service loved going there
Food and service ok nothing to write home about
Our server, Drake, was the best. Please get more Drakes!! LOL
My family & I,had our *Memorial Day* Dinner here,very good food,and our*Waiter*, was very *Professional*!!
My food was fine, but the timing could have been better, and my colleague's lunch was burnt to a crisp
Great staff and service. I didn't realizeyou get free chips and salsa when you sit on the bar side of the restaurant
Always go there b4 dinner 3-4 good time
Great Food and service the beers are cold
The food was delicious as Chili's always is! The service was awesome and my waitress went of her way to help with an issue I had! Very pleased with my meal!
Took an hour and a half to get out of there and it wasent busy placed a to go order half way through my meal .Took 15 min after we got the check to get it. Not to mention she got our my order wrong. I ordered the big bites with avacodo instead of cheese and that was literally all i got on them was 1 little slice of avacodo.
Good food but the margaritas were weak
Not impressed with the service here. The food was delicious, but the waitress lacked knowledge and got our orders confused. Other employees tried to help make it better, but it wasn't good. I didnt get her name either.
Typical Chili’s. Very busy. Staff usually very attentive
Tried the chili. Mediocre at best. Their ribs are better.
Love your fajita's and Cajun chicken and or shrimp pasta dinners !
Even though it is a chain restaurant, I can always count on Chili's to be a crowd pleaser. You really need to try their baked potato soup! It is the best of any place I have ever tried!
I ordered the boss burger and had to rearrange the burger because when they brought it out all the meat and tomato and lettuce was half way off the burger, other than that the service was great
They have a new deal where you get free soda with chips with any meal
Great food and great service!
The food here is exceptional, a great menu with plenty to choose from, our server was very pleasant.
Really good food atmosphere, we watched the college world series. Got 5 stars because our waitress gave us fresh chips and salsa to go instead of what was left at the table.
Well, I had successfully made it through more than 48 hours on my diet and chose to celebrate at Chili's.
Great food good service..fun environment
This is in regards to a to go order that was placed. I called in an order to pickup for my fiancé and I. We have eaten at this chili’s multiple times and have only had a good visit once. This to go order was really the icing on the cake for bad service. I come in to pick up the food and everything went smoothly. Once I come home and unpack everything I realize there is no silverware or napkins. Also, I’m missing a side that I had chosen for my meal. I’m already disappointed. I called to speak to someone at the restaurant and spoke to Maria. She told me that we have to ask for silverware and napkins and that they don’t just hand those out. When I told her about the missing side she asked me, “what would you like me to do about it?” This is really the last straw for us. The service for us the previous times hasn’t been great but the food was good and there were no other issues. After this latest visit it may be the last time we order from here. Not sure what can be done to fix this. I really believe the wait staff at this location could benefit from new training in customer service.
Standard fare, food and service were good.
Chili's has REALLY upped their game in recent years. Much better quality food, good service, price that's fair for the portions. Unique spins on American favorites. The South Elgin location in particular has always been my favorite. The staff is insanely friendly, the seating is comfortably spaced, and there isn't ridiculously loud music drowning out your conversation.
I went in loner and decided to sit at bar, everyone was staring at me like this dude is a loner ahhaahahahahabababababah get some friends you dweeb hahaha loner loner loner
They let you get crayons even if you're not a kid. 10/10
They pay really good! They also have really good food! I know employee wise, i have 2 friends that have left another restaurant that's also in Idaho falls which they both worked at, and came to work for chili's because they pay better and they treat their employees so much better then this other place! Food wise they have amazing food! They are worth the visit!
Great food & service. Short wait
Took to long to get food. It was at least 30 minute wait every time we ordered something. They were not busy when we got there.
Love their burgers and fries. Can't go wrong!
It was ok my steak was to rare had to send it back and the loaded mash were like old and dry but our server was good !!
The food was tasty, and the restaurant including bathrooms was very clean. The staff is always very pleasant, and even during happy hour on the bar side, service is relatively fast and very attentive. Prices are very good on bar side during happy hour and all day on Sundays. Parking lot is very easy to get in and out of.
Always a great experience. The staff is always friendly, and my order is always right.
Awesome place to dine with lots of meal choices , offer two for one on some drinks.They are very family friendly. I also got a Thank you for my service with a military discount.
You pretty much know what to expect when you're going to Chili's. This is a well run establishment with good service. The good is good and the service is great.
Great food, friendly servers. Didn't have to wait long for our food. Will visit again soon.
I had a curbside order and text letting them I was there at the pick up time. 12 minutes later I walked inside, only to wait another 5 minutes, because they were "bagging it up". No reason for the delay. Food was obviously cold when I got it back home. Terrible service with no one who really cared
No offense, but Chili's has never been on of my favorite local restaurants due to poor customer service. In addition, my salad cost for lunch was $12.95 and the serving was in a large plate, yet the portion was the size of a saucer. My salad included 4 shrimp????
I'd like to take awasy stars worse service ever will never go there. The wait staff is horrible. I get better service at McDonald's.
Great server, always checked in on us. The bacon burger was fantastic, nice and greasy. Time for a nap!
The food and staff are excellent
Please save yourself the time do not stop at this Chili’s location! We where on our way up to Tennessee on business and decided to stop. Food was terrible and service was even worse. Took to long for food to come out and when it did it was cold. There is plenty of other places in the area to spend your money. McDonalds at this point would be better. This location is off of I75 exit 62 in Tifton Georgia.
A friend & I went for late lunch. We ordered from the 3 for $10 menu. She had the cajun chicken pasta & said it was excellent. I had beef enchiladas & boy were they good! JR was our waitress. She always does a great job. Very attentive & helpful if we need it. We love when she is our waitress! She comes around to check, but at the same time is not annoying by coming every 5 or 10 minutes. We definitely will go back.
Good food, good menu options
El Presidente Margaritas fit for sn Emperor of the moment. Creative soups five-star quality. Onolicious ribs!
Staff was courteous and efficient. Food was delicious. Kept our beverages filled.
Great service by Haley and great food.
The appetizer portiins reduced to half! Bummer! The bean burger too is average. It used to be better before when they did not burn it. Kids menue portions are good for up to 7-8 yr olds.
This place is great! The food is good, the service is excellent. We stop here on out way south for the winter & again on our way north for the summer. They never fail to make it a good experience. The server we had this trip should have a " Wonder Woman" cape to wear! Thanks Twin Falls Chillis for making our day!
Good eats. Good service. Wish they would have spread us out a bit more but it worked
Food has always been good, they're always tinkering with the menu, I guess to get what's best.
Excellent service. Food is great
Pretty good food and friendly wait staff. They had things nice and clean and organized.
P turtle Rock ds
Great for but t sometimes takes a while to be served
Food was excellent, friendly staff & manager (he took our order). Very clean. We were impressed!
Average bar food. Service is good
The food is pretty good the prices are reasonable. The service is excellent Samantha ,Kristen and Elizabeth. The service is one of the main reasons I keep going back. The place is also clean
Food was Awesome
Good food waitress was great.
Worse chilis I've ever been in, i wouldn't give it 1 star
The food here was nice (but pricey) the service on the other hand was not good at all. Waitress was rude, order was wrong because when you order they dont write it down . They just try and remember it . Starter came AFTER the main meal . And because we didn't tip the waitress the 25% she set the tip to , I scrolled alllllllll the way down to $6 (if she wasnt stood over me watching like a hawk it would have been $0) she slammed the machine down on the table and walked off.
Love Chili's. Always affordable and delicious.
Not happy with the Prime rib bowl. Should have been called grilled onion bowl with an ounce of prime rib!!! Lately Chilis is NOT the place to eat.
Great food options, good atmosphere, good location.
Food was disappointing. Honestly goodtimes had better burgers and most family Mexican restaurants have better fajitas.
Very good food, had a great waitress, very attentive!
Great time. Good food. Great server. Will be back. BUT no truck parking so coming back to make a parking space will be a challenge. Awesome place though.
A quick bit to eat? This is definitely one of my favorite spots. The staff is so quick and I don't have a great deal of time during lunch to sit and wait. I am always amazed with how busy this place is and how quickly they turn around orders. Great staff, service and food!
I Always Enjoy Chili's Great food & friendly Staff. Order the Watermelon splash if you plan on having a mixed drink
I love their food and service.
Great place for a Sunday Happy Hour.
Fabulous menu ... friendly staff. ... very busy restaurant
Well Google was at Arby's so you didn't find me this time. Hahahaha
We love it here! The staff is always so great and helpful. And the food has always been for us.
We had difficulties from the start with the tea not being sweet and on to our orders taking forever then coming out wrong. However the manager made it right and other servers jumped in to help. Left pleased with the outcome.
Love they still have the buffalo chicken salad!!!!!! it was my birthday they treated me like royalty! Best lunch ever ;-)
Food was really good as well as the service. I like this place.
Everything was good. Service was excellent. But costly
Good lunch specials.
Great burgers. Loved the food & service
Good casual food and space!
Good food and staff are friendly and helpful.
Great food and yummy El presidente margaritas
Clean, nice atmosphere. Service was good a little slow but very nice. Food was great. Restrooms where clean.
Happy birthday babe/ cinco de mayo. Food was AWESOME
Our server was awesome. I haven't had service this great for a long time. Our server was very attentive and polite. She told us the best ways to order to get the most for our money. She made very useful suggestions. I love this waitress!
Also great food and Service.
Good food good service.
I like goin there for alot of Reasons. Prices, employees and overall atmosphere. Can't beat the 3 for 10 especially on the Cajun pasta or the happy hour boneless wings and eggrolls. Everyone I've had serve me there is always friendly and good attitudes. Pat Morgan Paul Kristen Ashley and many more. Love this place.
Good food consistent with Chili’s. Service was good..
My wife and I hadn't been to Chili's in quite some time. Since they've been advertising on television recently we decided to go. We had a wonderfully priced meal but the star of the show was our server whose name was Taylor she did a spectacular job and I do mean spectacular. The food was good but her service was great and we'll be back soon.
My husband and I are extremely disappointed after we received our curb side order this evening. Typically this location never disappoints. However, tonight was a different story. We scheduled our order to be picked up at 6:45pm. We arrived shortly after that time. A server came out and said he was waiting for a piece of our order and then we should be set. We waited 15 minutes for another server to bring our full order to our car. I am not complaining on having to wait a few extra minutes, however when the food they deliver is cold except for that last piece of our order, I am very disappointed. My salad was soggy and the tortilla strips already soft, and my husband’s tacos looked like they were literally thrown into the box to go. We will not be going back to this location.
Mid afternoon visit. Great service and excellent food. A lot different than what we were expecting.
Always great staff and a variety of tasty meals.
Smokehouse brisket was not my favorite
Love the food.. everything is so fresh and delicious..! Cheers to the team!!
Great establishment, host, manager and our waitress were awesome! Especially our waitress Miss Crystal, she was very good and professional.
Awesome lunch with a super nice server.
Was cool the waitress was nice food good
Service and drinks were alright, but I only received part of what I ordered off the menu.
Love the service, the food is always fresh. We will always come back
Great southwest eggrolls
Had an amazing meal and made two new friends Pat ( my cabana boy) and Paul who made it a point to come out and tell me they had ran out of meat the night before. But that he will defrost some and gave me free food just for waiting... All in All the best ever ... definitely coming back
It was good. Small wait but expected on a SAT. Night
A new one, very open spaced,you can see across the whole restaurant inside, reminds me of a new Dennys. Bartenders were great.
My meal included an ear of Sweet Corn that had so much spice on it that it was not edible. Same spice was on the Texas Toast, same result. I was not a satisfied customer.
Bad customer service food wasn’t fresh wait time long even on weekdays
Great service and hospitality. I forgot a bag of takeout food here and they gave me a small gift card after they cleared it off when I came back 15 minutes after I left. Great drinks for good prices, food is decent enough. I try to avoid chains but I enjoyed my experience here and would recommend this chili's to anyone looking for a simple affordable and enjoyable meal in Denver.
I really love their food and their wait staff is great
Excellent food , fast service nice staff good experience
Great family restaurant place to go for Mexican food and family time.
Fast, friendly service. The food was great. A great value.
Staff was excellent. Food was delicious too.
Very friendly server good food what more can you expect from Chili's?
Awesome everybody knows!
Decent. What you'd expect
They have great fried pickles and are service dog friendly!
Great food! Very clean and friendly staff-enjoy every visit
Good experience. Great food and good service.
Great margaritas! 2 for 1 too
Terrible service. Terrible food. Expensive.
Not super busy and reasonably priced, super quick service
6/8/19 Love The Boss! Had mine KETO style (no bun/sauce & broccoli side). Nice choice for us LCHF'ers. Good service but little slow getting food to table. 8/24/19 Just lowered rating due to 30 minute waste of time. Sat for over 20 minutes waiting to order, then saw waitress go take order of people who arrived after us. Talked to manager, 3 people called out sick. Oh well. Drove down the road to IHOP, order taken within 5 minutes of arriving.
Was in the milford location. Food was cooked to perfection and out in a timely manor. Anytime i go to the mall near by i will be visiting.
Awesome experience. Extremely friendly and fast service. Waiter was very prompt and checked on us very often to make sure we had everything we needed. Manager also checked on us multiple times to ensure we were happy with our meals. I Will always return to this location. I have never had anything less than amazing service everytime I go.
Service was a little snow but good food
Always great food, excellent and speedy service.
Chili's appetizer are always good! Great place to watch sports too..
Poor, felling alone on my table. Came to drink n in 2 hour only drink one beer, first one. Never come back again!! Trust me I drink a lot... but I'll find another place
Great service, friendly waitress of course great food
Great food and service
Dog friendly patio and staff.
Great food. Awesome service
Great food and friendly service!!
Great food!Friendly servers and wait wasn't long.
Great family atmosphere!!! The food was delicious and the dessert is still great
Always Good!
Had a great dinner with my daughter and my grandson. The food is always great. Our server was exceptionally professional and very friendly. We had a great and fun dinner!
Excellent food, good service!
Really bad service, really bad employees, all the tables are still not cleaned up and people has to wait because no one cleans up the tables Worst chilis i ever been to in my life!
Fantastic service, per usual. I had a slight mix up with my order but as soon as I let my server know, she was right on it! Always enjoy myself at this location.
Ms Margaret is the best server. The kitchen has been somewhat slow the last 3 times we were there.
Hello welcome to chili's may I start your night off with, staring into a mirror put lipstick on yourself and say tonight you will have sex with Tom Cruise. It's a standard chili's there all over the US I amagine thou are here to judge this place that is good for memes.
Good food as expected. Usually good service.
Fast service, reasonable pricing and good food.
Chili's is one of my families go to restaurants. We normally frequent the same location, however this afternoon our food was undesirable. Our waiter Jose was excellent with his customer service despite being short staffed. The food on the other hand was not edible. My mom's quesadilla tasted as if the meat were spoiled and my bacon cheeseburger that I requested well done was on the medium side. We plan to take a break from the franchise for a while in hopes of returning to a great kitchen staff. Thank you for your time
Excellent TexMex food. Good prices!
Took 10 minutes to get greeted once sat. Only saw our waitress 3 times during the course of the meal. other servers and bartenders were not doing anything and they could have been helping the waitress out but chose not to. I'm assuming that management has something to do with how they trained their employees at this location.
Came in about 7ish after a long road trip looking for some good food. The restaurant had tons of open tables and we were hungry. The young man at the door told us it would be a 15 minute wait to be seated. Road weary, I asked if we could sit in the bar. He told us it would be 15 min before we could even sit in the bar. I looked around at all the empty tables in astonishment. He said the.kitchen was backed up so he wasn't seating people. We asked to speak to a manager. He left and returned to tell us she was too busy to come talk to us. I honestly do not know if he really went to talk to her as I cannot imagine a manger refusing to come talk to a patron. Another couple approached us and said he told them it would be 25 minutes before they could be seated. The young man was rude and had a devil may care attitude. He could have handled it in so many better ways, even seating us and offering a free ap while we waited or some other nicety. When we told him we were leaving, all he said was ok. He I did not care. We left and drove to another restaurant nearby where we were treated like valued customers! We will not be stopping in again, and we urge others to think twice about stopping in. If the front of the house is that bad, I shudder to see what comes out of the kitchen.
The food was overcooked and it came out really late. Last time we went here they got 3 out of 4 of the order wrong as well.
Service was slow, food was mediocre. However, the staff were very nice considering the location and customer base they had to deal with. Very professional.
Went in with the family and the service was outstanding! The server and the management were very friendly and will take care of you.
Very good food nice staff
Excellent, friendly service.
It's always good food, very clean, nice servers. I've been going here for years and they have never let me down.
Very very very BAD BAD BAD BAD BAD BAD BAD --- Stay away - don't waste money and time -- waited for 38 min. No menu, no waiter, --- before I left, I informed the Manager, Brandon, and he only said one word, "sorry", did not even try to stop us from leaving, they don't need business
Excellent service great food wonderful server. All around great experience!!!
Exelent food and service
Love the potatoes soup and the atmosphere and great customer service
October burger was good. Great waitresses.
Had a nice lunch with my family during the 2018 Zombie Crawl. Very good pick 3 appetizer and an awesome burger. They had a very nice kids menu that was fun for my granddaughter to draw on as well as had a large collection of choices for her. Sitting on the patio streetside was great because of all of the exciting zombies walking up and down the street. Service was pretty good and the server was fun and friendly.
They now nuke their fajitas. No more grilling. No more sizzle. The chicken strips had the consistency of warm rubber. I had to send my food back. The restaurant manager readily admitted the food was microwaved but also readily took my meal off the partys bill.
Chili's Grill & Bar - the food was great & service was quick.
Waitress walked off before we finished our order. Dirty table
Now that they've gone back to their original menu, they've also gone back to the large portions. It's very much worth the , still, affordable prices. In doing so,
Food was good. We enjoyed the meals and the service and speed was top notch.
It's really good, good customer service and wish there were more locations in the city of valdosta
I love their Cajun shrimp pasta . I always order it when we eat here
Consistently nice dining experience. I just wish they upgraded to HD television. It's 2017, guys!
We are not very happy because we order our food at 5:30 and we didnt get it until 6:25 almost a hour and they was not that busy and having kids asking where is the food we are hungry it make us so mad when are waitress comes out and said that she forgot to put in our order after we ask to see the manager its like really they cant even come and tell use that like half hour ago come on even when you guys wasnt busy that is no excuse!!
I've tried this location a few times, there's never anything really bad, its just all kind of mediocre. Last time we had dry salmon and undercooked onions. Definitely my least favorite of the treasure valley locations.
Food very salty!!! But! The manager took care of it!!!
The service and food we're both great. I am a type 1 diabetic and when I told the waitress my BS was too low she brought our chips right out.
Bad service, they were in a hurry to get us out, I didn’t like how the employees were looking at us. My server did a poor job
Great Service, good food and delicious drinks. I had the Presidente Margarita and it was great!
The food was great. The service needs improvement.
It was great
They have some of the best lava cake
Service is very friendly we got to seated right away and our server was there within a minute food was great
The Bartender is horrible. We spent between the 6 of us over $60 and the Bar tender made a comment we are Campers. It is no wonder why n Friday night when it should be packed it was dead: This kind of service drives people away. Firing him is a good start!! His negative Attitude is contagious!!
Love the service, love the music (it's only on the speakers), love the food, but wish prices were cheaper. Those lemonade tea drinks are delicious, with strawberry or mango, and we got free refills, so drink up! It's usually filling to eat here.
Great atmosphere, great staff and food choices
Service was good. Chili's changed its menu a few years back. Haven't found anything special there since.
I get that it is downtown but I feel like the food was rushed and the servers were over worked, which is not their fault, but it made the experience rushed
Service is ok , could be more friendly and attentive. they need to clean their silverware and dishes better.
Share the steak fajita it was delicious Li Hing Mui margarita was very good 22 oz Coors Light draft super cold excellent service by Molly lots of TVs different things football baseball tennis I don't get to the Kahala side of the island too often but I was really happy to be in town today
Must have been a busy day. Ordered the Combo with Ribs and Chicken Crispers. It comes with Corn on the Cob, Fries, Texas Toast and Pickles. Came out... and it was Ribs and Brisket. Had to return it. Came back and I noticed my plate was too bare. Didnt have my Fries and Corn so I had to return it a 2nd time around. By the time it came back, I had already finished my basket of Chips and Salsa and 2 Margaritas. Took a bite and just took it to go.
Service was horrible! Waiter blamed the kitchen staff and his manager for the wait time and lack of prompt service. I didn't receive the dessert I ordered, but was charged for it. Food tasted great though!
The service was good, the food was excellent and prices were reasonable.
Good food but the server is little rude.
Great food, drinks and service
Three of us came in for dinner and we had a very nice, very hard working server. His name was Keenan and other than being a total "stud" as my ant said, he gave us great service. He was very attentive to our needs and he was pretty much the only server working. He did a great job. We are all three in the service industry, one in hotel F&B, one in restaurants, and the other in retail, and we were quite impressed with mr Keenan! My aunt and I fought over him! It was valentines eve so love was in the air. Thanks Keenan for such great service
Great food and drinks
I love their food, but they can't get our order correct for anything. Now I ask them to open the bag and show me everything in my order. I usually catch something that isn't in there, but they quickly at it to my bag. Just be sure to verify that you have everything before you leave and you will enjoy.
Good freshly made food and great service.
It has very well seasoned food
Great food and service
Awesome food & atmosphere! The employees are on the ball to make sure you're well taken care of!
Average food. Good service.
Food was excellent but the service could have been better.
Not my best experience.
The food is good for this level of dining. However the staff have been awesome the last couple of times we've gone. They've been particularly aware of the needs of children, and what they're likely to eat. We had one waiter that just knew what the other moms i was with needed, and even made suggestions to make it easier for them.
For what it is (a chain restaurant with the same fare at all its locations), it's pretty good.
I am sorry to say but,what the heck happened to good food? I ordered margarita chicken, i took it home and gave it to my girls (dogs). I think they enjoyed tho. As well as my partners hamburger.....Raw! Not going back.
Always good. Love different foods there.
Food was good, hardly saw the staff. Is it turning into a 'do it yourself' restaurant? Menues on the table, pay at the table... Next, I guess we go to put our own order in with the kitchen staff.
The server didn’t pay attention to detail, so we had to ask her to correct our meal over and over. It’s as if she insisted on giving my party what we didn’t want. Then she got an attitude and blew real hard. The food was okay, but the service was awful. It been almost 2 years since me and my family have gone to Chili’s. I believe that management needs to ensure that their personnel are properly trained, and take time to perfect their brand. The server is a reflection of poor management.
Terrible food and service. We will not be back. Waiting forever to be waited on. No refills on water. Order was messed up. Took forever to get the food.
Ok
Horrible. .no Beans in Chili...water tasted terrible..Ceasar salad was horrible...more croutons than salad...Tacos very very average..will never return.....The service was good..
I normally wouldn't leave a 5 star review but there is one employee who is the most amazing server. Her name is Dharia I think... Please excuse me if I misspelled it. She runs circles around everyone else . She is always pleasant and smiling and if there is ever a problem she solves it really quick. There is a guy server as well who is just as good I think his name is Jay. I only go to chilis when these two are on otherwise its a gamble with poor service and cold food .
We were there at around midnight, after the 4th of July celebrations. The food was as good as could be expected from a Chilli's. The burger was huge and tasty and the salad was fresh. I added avocado to the salad and they charged an extra $1.20 for it. It was maybe a quarter of a small avocado... The service was great. Probably because the night manager was our server. We would definitely come here again if we're hungry late at night.
Had a great experience, our waitress was very knowledgeable of the menu and she was very attentive to all of our needs...
Steak fajitas are my favorite here. Not to much of a fan on the other items listed on the menu. Service is good no complaints there over a good experience!
Can't go wrong with chilli's
It's a very nice place to eat and foods always good. Service was fast. We were able to relax and enjoy our meals.
Great food. Great atmosphere. Great service
It's Chili's! I had the chicken tenders. They were good but I missed that they were batter dipped.
Just picked up wings to go!! YUK
Great food specials, drinks &friendly servers!
We had a friendly hostess greet us (Mary). We asked about available tables in the bar for happy hour. Family of 5 needing a highchair. We where told the only table for high chairs is the last table and it needs cleaning. So we went to wait next to the table because it was the only one we could use a highchair. After waiting for the table to be cleaned and fetching my own highchair we where told by management,Jose, that there are no highchair allowed in the bar area. He did nothing to accommodate our family. We wanted to enjoy appetizers for the happy hour price and the wait time for a table exceeded 30 minutes. We left not because of the hostess but because the management is extremely unprofessional . Not at all Family friendly. We also like to add that with your new decor I could see employees undressing and standing around in a group while waiting for my table to be cleaned. Not up to health code in my option dressing in the service area.
Great staff and food came quick