Reviews of Frank & Albert's (Restaurant)

2400 E Missouri Ave, Phoenix, AZ 85016, United States Located in: Arizona Biltmore, A Waldorf Astoria Resort

Average Rating:


You will be able to see all the reviews of real people like you who are buying the products of Frank & Albert\'s (Restaurant) in the state of Arizona.

Nowadays the firm has a rating of 4.3 out of 5 and that rating has been based on 302 reviews.

As you can read, the average of ratings is quite high, and it's founded on a high number of opinions, so we can conclude that the score is quite reliable. If people have bothered to rate when they've done well with the service, it works.

As you know, we don't usually bother to set tatings when these are positive and we usually do it only if we've had a problem or issue...

This Restaurant belongs to the category of American restaurant.

Where is Frank & Albert's?

REVIEWS OF Frank & Albert's IN Arizona

Jan Elliott

What a delightful place to eat a delicious meal. We we fortunate to be able to eat outside in a cool evening and enjoy the full moon as it came up over the gardens. My meal of seared scallops ranks as one of the top 10 meals I've ever had. Our server was an absolute treat and provided wonderful service as well as conversation. I only wish I lived closer so I could visit this restaurant more frequently. Don't forget that you are at the Arizona Biltmore and take advantage of the tour the hotel offers.

Bruce Jewett

We had a special opportunity to visit an incredible place today - the Arizona Biltmore! While there, we had a delightful early dinner at Frank and Albert's. We shared a Southwest Traditional pizza, and enjoyed getting to know our wonderful server Valeria. I can't wait for breakfast in the morning!

Steven Amador

Great little place, nice atmosphere in the bar area, comfortable. Service is great thanks to Bre for the great menu suggestions. Steak is very delicious , juicy and full of flavor. It was actually cooked to my liking. Drinks and dessert were no let down either. Definitely worth a check out!

Jeff Winter

Great food, service and ambience.

Ghiane Jones

Enjoyed the breakfast buffet

Justine Lujan

Absolutely AMAZING!

William E. Gonzalez Loreto

Breakfast was great and there were many options to choose from.

Leah Marshall


Ira Goldstein

Good food. Excellent and friendly service.

Chad Burcham

Chef Jason was very thoughtful to me and my team while we where there, making sure we where taken care of! Thank you chef Jason!

Newton Neto

(Translated by Google) This is a good restaurant plus it has few menu selections mainly for the kids. located inside a beautiful hotel and restaurant can really be a good option for those who are looking for typical American food. (Original) Esse é um restaurante bom mais possui poucas opções de menu principalmente para as crianças. localizado dentro de um belíssimo hotel e restaurante realmente pode ser uma boa opção para quem tá buscando comida americana típica.

N Johnson

A beer and pizza, nice stop. Staff friendly

Grace Timken

Absolutely amazing food. I had dinner here one night and breakfast the next. The French toast was some of the best I've ever had. Would recommend to anyone in the area.

Daniel Robinson

Cool archeticture, but pretty expensive. $8 draft beers.

Leigh Abril Bosworth

Good food. A little pricey, but it's in a resort so that's to be expected. Chocolate pot de creme was amazing!

Wil Northup

Happy hour was good one good bar tender.personable the other younger one no personality!! You have to have personality to be a bar tender period.

Chris Levin

This place is amazing, a must see


Mediocre at best

Branden Womble

My family and I come here on special occasions and it's never disappointing. They used to have a bird problem at their outdoor patio but have since resolved the issue by employing the services of falconeers. We saw a man walking around today with a Harris Hawk on his arm keeping the birds at bay. Very fascinating. The food, of course, was also very delicious.

Tanner Goodman

This place is amazing. Came here for an anniversary dinner and our server Josh, was the best! Spoiled the heck out of us, and the food was on point. Will definitely be coming back.

Michael Piekarski

Food was great...service was lacking although much better for breakfast than dinner

Jeff Anderson

Great service at the bar top. Southwestern Chicken salad was fantastic and filling.

Gene Leiberman

Good food at a very nice resort

Joey Cassalia

Get the pizza

Mark Giefer

C Harrigan


Rene Carwile

Wait staff was very attentive and the pizza was excellent

Terry Harris

We had dinner and breakfast here. Both were good. Dinner service was much better than breakfast. Recs for dinner: Brussel sprout salad, smashed avocado app, salmon entree, definitely save room for s'mores dessert. For breakfast - egg white frittata is egg-cellent! The blueberry pancakes, despite being gluten free, are pretty heavy and sweet - and huge. Rec potentially sharing that...

Olivier W.

Quality dropped a lot. New chef? French fries were cold and soft, had to ask new batch. Took a Turkey pastor, which is a sandwich but nowhere on the menu it is listed as a sandwich. In addition it comes with french fries but nowhere on the menu it says it comes with French fries. When i ordered the Turkey Pastor + French fries from the side dishes, the waitress (Adrienne) did not mention it came with French fries, when I told her after receiving the order that she should have told me when I ordered that it came with French Fries, she did not even offer to take extra fries away and not charge for it. I was disappointed because i always loved that place and it had been perfect every time up to now.

Bob Berns


Jose Negrin

Amazing building with fantastic food!

Mike Travis

Duck wings, and the Fish and Chips added the F & A sauce. Glad I did.

Andy Clements

Food is really good but expensive. They were going under renovations when we visited but everything was still working. Service was a little slow but workable. Nicely decorated, decent ambiance.

Judith Bowles

I have had 2 different service experiences in 2 days. The food was tasty, though.

Lester Higgins

Great breakfast

Marianne Giblin

Great lunch - the best fish and chips. They used a very light tempura type batter. French fries were freshly cut potatoes with the skin on. I special ordered the exquisite aioli garlic truffle sauce. It was truly a memorable meal in an unforgettable architectural gem. My lunch companion raved about the buttermilk soaked chicken sandwich. Terrific service too! They're getting only 4 stars because the property is so difficult to access. Signage is terrible. The restaurant is equally challenging to locate.

Janice Marley

Excellent food and service! The restaurant was very open but not loud. We went for breakfast and for lunch. Enjoyed all our meals.

Horace Nabers

Good food, friendly servers!

Steve Scheffel

Went on last Saturday, late afternoon. Had reservations and they placed us in the back area next to fireplace. Nice. However many tables were dirty. We were by ourselves. Rest of restaurant was quite. Waitress was slow, with menus, drinks etc. The online menu is not the same as in restaurant. Very limited. Slow delivery of food. . Had 2 burgers both overcooked, and a turkey sandwich which was dry and overcooked as well. It pared well with the like warm fries. 1:40 minutes for lunch and $110. Super disappointing

Gary Gardner

Good food, a little slow and pricy.

Margo McInnis

Excellent craft beer & supper pairing!

Jolene Metcalf

The prickly pear cheesecake is unique and delicious. Great service too.

James Christensen

Great food and atmosphere, service OK but overall great experience. 2nd experience this weekend and service was excellent

Dan cocco

rewarded a beautiful view after a tough climb.

Yvette Griffin

Fantastic service

Bob Crants

Nice friendly service and good food

Robyn Martinez

We came here to celebrate our anniversary, and the staff all went above and beyond to make us feel special. Best experience I’ve ever had at a restaurant! Highly recommend.

Shelby Kube

They were very caring. I am allergic to different foods. They were very helpful.

Olga T

Nice place. Food was ok. So was the service.

3 Day Blinds

Expensive restaurants but worth it.. The foods served late but worth the wait..I love the way they present foods, it was classy and presentable..

Laci Szabo

Excellent service!!

Thom Mathis

Decent food at reasonable prices

Mike Zirbel


Ben Murillo Jr.

Good food....service fine although a little slow.

Karen Ellington

Food was delicious

Faye Verska

Delicious food.


Food was good and the burger is what you expect from a nice place like this. Also they have smores soooo

Kevin Searcy

The service was excellent, however the food was not that great considering the price we paid. We found there are many other choices nearby in the same price range that served very delicious food. Our recommendation is to explore the area and see what you discover.

Karen Kroschel

Wonderful service and beautiful food. The meatloaf was to die for.

Stanalee Wright

We've eaten here 3 times in 2 days, Different servers, different food. Consistently good all the way around.

Katrine Cesario

Great food and service

Mind RAGE Music Recording Studio

Really good food but not the best. Mixed drinks were perfect! I received great service. The atmosphere is nice. Valet parking anyone? Valet parking here is FREE!! I loved that. It's a high class place that doesn't feel stuffy or pretentious. I would go there again for a special occasion.

jeff drabicki

Amazing food, atmosphere, service and staff! Everything item on the dinner menu is always on point!

Robert Guarino

John Stone

Good restaurant for breakfast.

Teddy Sanchez

Not the best food for these high prices... Was disappointed several times.. had several billing issues .. I recommend leaving the property to eat as there is plenty of great places withing 5 min

Stephenie Nash

Great place to lunch. The few days the weather is bearable outside, the terrace dining is quaint and refreshing. The food and service, excellent.

Nessa S

Beautiful Hotel with Outstanding Friendly Customer service

Odd Stock Trader

High Quality Fine Dining. Enjoyed a wonder Thanksgiving Feast here and the service was impressive

Joseph Kavanagh

Great food nice atmosphere.

Brian Spivey

Different but good. Staff was very nice and friendly

Octavio Patino

Great place! Had lunch and dinner there. Food is delicious and service outstanding. Definitely recommend

mona shah

Superb food.. superb presentation.. amzing staff.. they tweaked every dish easily... to meet my vegetarian needs. Loved the place.. the resort was very average though...

Dolores Segovia

Hmmm. Will visit again soon!

Jeff Abbott

Was staying at the Arizona Biltmore and went there for Happy Hour. Great Happy hour, very good value, Chicken bytes are wonderful. Service was great and recommend a great restaurant for dinner.

Dennis Kohan

Nice place for breakfast and lunch

Perry Needham

Great sports bar with very good food in a nice setting at a superb resort!

Janet Samuelian

Fresh and delicious

Roseann Lacey

Great food, excellent service!

Roy Tucker

Nice atmosphere and the server Megan was very nice, helpful and friendly. I had the fish and chips, chips were good but the fish was a bit over cooked. I'd eat there again but probably not the fish and chips.

Allison Weiss

Good food and service. Try the brussel sprout salad and add shrimp or a protein of your choice. It was delicious and ask for Maria our server at lunch. She has waited on us and in the past and is very good.

Lynda Bleichroth

For the price I expected better. The service was great, the food was as expected.

Fancy Housey

Great lunch choice for after the spa! Great soups and salads. Recommend the Gazpacho!

Matthew Topher

The environment is great. The breakfast was amazing. If you get a chance to sit on the patio on a cooler night it is the best! The huevos rancheros are perfect. The prices are bit higher but worth it.

Charles Via

Fancy! Get the original tequila Sun rise

Raquel Chan

Great Service and food was amazing!!

Training Proven Winners

Me and my guys had lunch.

Katie Hogan

Ate here for lunch. The Southwest Traditional pizza is excellent, the grilled shrimp has a slight hint of yummy smokiness to it, and Zach was polite and efficient.

Lionel Mausberg

Good food but very expensive for sm all portions..soup, fries, bottled water. With tip $32.

Kristin Ruesch

This restaurant was not impressive. The food was below average and overpriced. I was very disappointed.

Derick Fluellen

Great American breakfast in a nicely natural lit open restaurant. Coffee was great, too! A bit pricey but we are at the Biltmore.

Andy Reid

Delicious food and good service at reasonable prices at the Biltmore

Misty Smith

Just ate the most delicious dinner I’ve tasted in many years. I had the Pablano and Cheese Arepa. It was so full of flavor it burst in my mouth! John, my fiancé had the Ribeye Steak. Both of us enjoyed their food so much. We highly recommend Frank and Albert’s.

Marc Pershin

Meat loaf was perfect, don't change a thing with that recipe. Sea Bass not very good, would not recommend this dish, no sides, no butter, no lemon, just a peice of sub par fish, plopped on a plate, well never order that again. Servious was steady and attentive. Dining room date as with the rest of the hotel. Windows in cabana rooms actually had a gap between the glass and the window frame. Bugs allowed to enter the room thru these openings plus there is a slight cooling loss due to this condition. Not sure I would stay at this hotel, spread out pretty far from lobby areas. It takes a certain clientele to enjoy this facility. I was not that clientele.

John Douldouras

Breakfast was amazing - really enjoyed this. Even if i did not stay at Hotel I would come back just for this menu offering.

John Oneill

Excellent food and a good Market

Jon Rosdahl

Not feeling well....ordered Tortilla was awesome...and they take care of you like family.

Kate O'Hara

Excellent food

Wayne Barnes

Head a great breakfast and lunch there.

Ramu Radhakrishnan

Nice place

Drew Mittelstaedt

Nice breakfast place for our Christmas Tradition. Always busy and a slower pace, hut whose in a hurry on Christmas.

Chris Norton

Outstanding dinner food. Service in my three visits has always been excellent. It may not be the cheapest restaurant but it is worth the price. And really, contrary to other reviewers, this is not the sort of restaurant you look for cheap eats

Jim Corbin

The pizza was fantastic

Peter Neumaier

Schönes Restaurant im Arizona Biltmore. Preislich bewegen sich die Hauptgerichte zwischen 16 Dollar (Pizza) und 45 Dollar (Fleischgerichte) und sowohl den Cheeseburger als auch die Pizza kann ich sehr empfehlen. Nettes Personal. Auch gut als Frühstückslokal.

Kristina Valenzuela

Underwhelmed. Food was mediocre especially for the price. Wait staff and chef were pleasant. Will not consider this place for future meals.

jean Mcdonough

Perfect. Place to stop

Anthony Johnson

Love it, the food was great. Its was a good atmosphere, and they had great drinks. Went outside the resturant, and they had live music. It was a great experience....

Jamiey Rizor

Frank and Alberts had the best guacamole we have ever had, and we love guacamole so that's saying a lot. We also ordered the New York steak as well as the Sorona caesar salad. Everything we ate was so delicious that we actually cancelled our dinner reservations for the following night to go back. We ordered the guacamole, steak, as well as the meatloaf and we were definitely not disappointed! Our Server Josh was very nice and accommodating. We requested him again the second night as well. We tried to go back for a quick dessert tonight but it was already closed...bummer. I can't stress how fantastic the food is at Frank and Alberts, or how wonderful Josh was our server... genuinely nice guy and went out of his way for us. PS you start with a little tasting for the chef..a nice touch!

Bobby and Sally Bobby and Sally

I ordered the salad with flat iron steak, my wife ordered the Trout. Both dishes were delicious and our server was super nice. They have a full bar with several beers on tap.

Beau Matousek

Surrounded by beautiful architecture.

Pamela Berfet

Awesome food great staff wonderful customer service

Joie Gibson

I couldn't get any service at the bar for quite some time. The french fries were undercooked.

Robert Burns


Andrew Salchenberg

Your roof is fixed

D Greenberg

Good food good service this is the better choice if u r eating n at the hotel

Tou Emma

Friendly staff, nice ambience

Stephen bright

Breakfast buffet was excellent! Service was friendly and courteous

Scott Hanham

Dinner and breakfast were both great. Good friendly service.

Sherri S

We had our daughter's 3rd birthday party at the Biltmore resort yesterday (At Frank & Albert's restaurant). I never write reviews about any hotels or restaurant, but my husband and I, along with all of our guests were SO disappointed with the poor service we received at this restaurant that I thought I must share our experience with other people. If you have a medium size to a big party, I don't recommend having your party here! They only signed up ONE server for a party of 20! They had our party date wrong, our guests count wrong and so much more wrong things! They were all confused and NOT prepared at all!!!! My husband and I had to serve wine for our guests as there were NO server coming back to check on us! It left such a bad taste in our mouth! This is supposed to be a luxury brand hotel (Waldorf Astoria) but the service was so poor that we’ll never go back (at least for hosting any parties).

Mark Vladuchick

Passing through on the canal bike ride and the hostess let me sit and drink a lemonade. Cool mad men kind of feel, but I wouldn't go dressed In cycling gear again lol

Brandon Figge

For hotel restaurant food, it was incredible. Great portion sizes and flavor was on point. Excellent service. Great experience!

nick mccullough

Great service and traditionally good food. I wouldn't be surprised if the tortilla soup is internationally known and awarded. Nice patio area with an open door/enclosed patio area as well

Angelique Mechel

It's Frank Lloyd Wright in a Biltmore setting. What's not to love?


This Arizona Biltmore property restaurant offers some gluten free dishes which is a plus. The mixed greens salad is well executed, as is the lemon tart dessert. The other dishes we've ordered there are fair but not fantastic, including the meatloaf (dry) and the prime rib eye (underseasoned). A standouts were server Hofa (think sofa with an 'H'), who is a great conversationalist and attentive. The manager is friendly with a wonderful smile and remembered me two days later. Do try the house made pepper infused vodka either as part of a bloody Mary or to sip. Spicy and delicious ( see infusion picture).

Sam Barcelona

This was great. .just like the old Houston's on Camelback... will return!.

Ced Delaney

Food was good, service...needs diversity training or some help

Martha Van Winkle

The food was wonderful and the waiter was excellent.

Ursula Staar

Christmas day couldn't have been more disappointing. Four of us opted for the $65 buffet and every single dish was room temperature. Selection was very poor. Brussel sprouts, vegetable medley, potatoes, salmon, prime rib and ham. That's it. The salmon was actually cold. Ham was dry. Prime rib served by a carver. Very thin slices and somehow lukewarm despite a heat lamp. We told the manager who brought a bowl of hot brussel sprouts but all the food needed to be replaced with dishes that were at the proper temp. Having restaurant experience, I knew a health inspector would shut it down for improper temperature. So we chucked the buffet food and ordered off the menu. That food was hot but not great for the price. The service was awful. Had to keep asking people to find our server. Then our check was incorrect. This was a horrible dining experience and other diners we spoke with while waiting for the valet conveyed their disappointment as well. Expected better from the Biltmore for those prices. For any prices, actually.

Shona Adirah Williams

Love the food and the service at this beautiful restaurant. I applaud the visionary who designed the layout as well. The outer patio is amazing with a toasty firepit and beautiful gardens. The experience at the breakfast buffet is a must! The fragrance, the presentation, the fresh food ! Ahhh! And did I say service? The GM himself stopped to help me resolve a browser problem on my cell phone! Hats off to him! Amazing dining experience... did I tell you the food was delicious??? Just go!

Beth C

Enjpyre our meal. Pizza and avacado dip 1st night. Meatloaf and mashed potatoes second night. Food was delicious! Great management and staff. We will definitely be back.

Eric Reyes

Great food but a little over priced, we were here on a local get away deal for Arizona resident's. Just a little heads up THEY DO NOT HAVE BUFFET DURING THE WEEK. They don't mention that online as well as other things here and there.

Linda Scheimann-Bobst

K Strickland

Ordered breakfast at bar - eggs over easy and toast. Toast was not toasted. Bartender/server was inattentive and has made more noise than a New Year's party behind the bar, clanging dishes, cups, etc. No jam offered with dry toast . Asked server to bring no luck. Bartender finally returned and brought.

Elle Fraz

To start, the entire hotel is under construction, and signage directing guests anywhere is non-existent. But with a staff member's help, we got to the restaurant. Five of six in our party checked the website/menu to see that the weekend Buffet is served until 4pm. So getting there at 2? Plenty of time... Nope, buffet is only served until Noon! Our server was the worst ever; our drinks sat empty for 15 minutes, even though she kept filling the water glasses of her two other nearby tables. Food was good, but not good enough to make up for the service or atmosphere. Not what I was expecting from a Hilton/Waldorf-Astoria branded venue, an embarrassment to the memory/name of Frank Lloyd Wright.

Sonia Forlini

My husband and I celebrated Thanksgiving dinner here for the first time and we were so pleased with our experience. The food was delicious and fresh. Sorry no pics of the food we were too busy eating! I would definitely recommend this dining experience for the holiday.

Yvonne Barton

Shaul levi

Nice place, we had good service

JoDonn Griffin

Went for drinks... They were pretty good, but surprised they were using commercial mixers....

alex chino

good food good taste good atmosphere

Paul Brailey

Nice restaurant.

Bill Seitzler

Brussels Spout salad was terrific

george h

Nice place for lunch at Arizona Biltmore hotel. Courteous staff. Reasonable pricing. But on the tables outside pigeons were seen walking around on the table of departed diners, cleaning up their plates. That was disgusting.

Josh Bruce

Great food and service.

Brandon Dwyer

I ordered the Tomahawk Pork chops w/ Barley. I was not dissapointed. It was well cooked and the sauce was perfectly paired. The barley was also well cooked and was just the right amount. I can't wait to return.

mark steinmetz

Food was ok

Ben McPhaull

The food and service was great

Roos van Hemert

Tequila Sunrise !!

Ross Arnold

Both food and service were excellent. Prices are a bit high but it is in the Biltmore.

jan carney

Good But Previous Visit Was Better. Had To Ask 4 Extra Dressing Ceasar Was So Lighty Dressed & No Parmesan Cheese At All ?? Romaine Lettuce With Caesar Dressing After Getting Entree We Remember A Bread Was Served On Previous Visit So We Asked For it Why Wasn't It Offered??? With Soup Or Salad & A $40 Entree ? Little Things Matter. My Ribeye Was in 2 Pieces And While It Was Tasty It Was Not As Appealing As It Could Have Been. Also The Desert Shrunk Last Visit Was A Piece Of Cheesecake This Time A Small Mason Jar My Husband's In A Expresspo Glass Slightly Disappointed...All Said & Done. Should Have Picked Somewhere Else For Birthday Celebration.

Yonas Beyene

Not large selection but I like the pizza


Food was average breakfast food but very pricey for what you get. $20 for an omelette and slice of bread. Next time will go somewhere else for breakfast. Service was good though got it to go and didnt wait long.

Erik Hovland

We had Easter Brunch here on a trip to Spring Training. The food was very good and the breakfast buffet had some great items. Great option. Not cheap, but cheaper then the other restaurant in the Biltmore. Our main server was very inattentive. Strangely we received such great help from everyone else on the wait staff, it didn't matter at all. This is a case where everyone took responsibility and it worked out smoothly.

Neil S

Bad burger, bun was stale and for 20 bucks I expect much higher quality.

Joe Cunningham

Tip - Happy Hour is only available in the first area next to the bar and the host stand. The pretzel bites are really good, and the house margarita is great for $7! The pizzas were both pretty good and probably more than one person should be eating, but we didn’t try, is the s’mores that three tables around us got! Missed opportunity there! The other food looks good, we didn’t need all that food though!

Herb Nat

Not inexpensive but not the most expensive restaurant here. Good food.

Clean Elections

Had a good lunch thanks to Tim the chef. Good service with a "can do" attitude, will go back.

Greg Elsner

Great food

Sky Zerlak


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