Here you will see all the feddbacks of real people who are using the services and products of Boston Market (Restaurant) in the state of Arizona.
Now the business receives a score of 4.1 stars over 5 and that rating is based on 343 reviews.
You must have seen that it has an average rating is very good, and it's based on a very high number of reviews, so we may think that the evaluation is quite reliable. If people have bothered to evaluate when they've done well, is that it works.
As you know, we don't usually stop to put tatings when they are correct and we usually do it only if we have had a problem or issue...
This Restaurant is included in the category of American restaurant.
The pick two option was not successfully trained before it was on the menu. The sandwich/salad was okay but I think Boston Market should stick to what they are good at, comfort food. I will eat here again but not order that. The sweet potato casserole is the best!
Very helpful staff. My first time experiencing Boston market and it was an enjoyable experience.
Wow good food
Great service and food, as always
Love this place! Its been a family tradition to order from Boston Market every Thanksgiving! Food is always consistent.
The best food in town
I recently went to this location to have a 'pulled pork' meal. I ordered a combination of pulled pork and chicken. The pulled pork was AWFUL! It was mostly connective tissue and allot of fat. I was only able to eat about 1/2 of it by picking through it. The chicken was terrific as was the rest of the meal. I sent a complaint into the Boston Market corporate website. I got a response back that someone from the local management team-(store management) would call me about my experience. I never heard from anyone. Very dis-appointing! I will go back but only because I have some 'gift cards'....can't let those go to waste.
Awesome food and great service. Thanks.
A lot has changed.. The Mac n cheese is not the same; and not as good.. Also the Dill Potatoes have changed to something else and are not as good.. There are a good amount of other changes I wasn't able to try but that alone through me off.
Best Boston Market I've been to in Phoenix. The others seem to always over salt the chicken. Try the premium potatoes they are delicious.
Always hot great food. The staff at this particular store was over n beyond excellent. My only complaint is its a bit pricey but you pay for the product. Way to go....coming from a former restaurant mgr.
We came here for a quick dinner, had chicken pot pie, meatloaf, spinach, sweet potato, and stuffing for dinner. It was so much we took most of it home. The pie is good and cake is very rich. Don't come here order bad and expect to loose weight. They have healthy options but the wife likes traditional food. Staff is friendly, they keep it relatively clean. Give it a try.
Wow the drive thru.... Make sure you have like 20 minutes because you will sit for 5-10 before the even take your order, they said I'll be right with you and after 5 minutes I asked ready yet? Still no... There was only one car in front of me one car in line, you can't multitask at all? They would finish with one customer before they started the next! With a good 6 employees inside minimum... The worst service I have ever had at a Boston market. The employees there should be ashamed of themselves, and I don't say that often.
Always good, fresh, and tasty food.
Boston Market on 3rd Street and Bell Road is one of the best stores in Phoenix
Absolutely the friendliest, most professional and courteous staff at a fast food non fast food place. Food smells amazing and a taste to match. With so many options in the area make sure you consider this one with a HUGE menu of options and styles.
Boston market is always a great place to go for a hot home cooked meal to go!
My wife loves the chicken noodle soup
good food and nice people.
Friendly staff, was doing postmates delivery and they were fast and accurate with everything. Very clean building, and staff. Not a bad place to grab lunch or dinner. Would suggest.
Was just ok seems to be Boston market quality has gone downhill over the years. They have way less sides then they use to and charge a premium side fee now for certain sides like the cream spinach and sweet potatoes.
Great food! Love the chicken bowls!
Great place for food and live music almost every Saturday
The service was awesome. The food was very tasty. Clayton was working both the front and drive thru. The regular person for drive thru came a few minutes into our order Clayton seemed to be very relaxed and on task as he paid attention to our orders. He checked on us and even cleared our table. Very personable and task oriented. Thank you J
Good alternative when I want to grab a fast meal. Clean store and nice employees.
Not enough turkey. The one in Kissimmee is better.
Just love Boston Market never have I been disappointed but their food
Great service
Best catering meal setup I've paid for in years. Totally recommend!!!
Very friendly employees. Clean store. Good food.
The foods good
Boston market has a wide variety of delicious foods and many healty choices. It is also very affordably priced. Staff was courteous and friendly.
Their ceasar salad is super fresh! And I love their chicken.
Good food. Clean. Didn't care for their unsweetened tea so must. Again food was good. They son loved their Turkey sandwich.
food and service are consistantly good...pleasant, relaxed dining experience...
Good food but need a little less carb
Food was cold, took forever for someone to help me. Then they acted like I was taking their time away. Food had no flavor either and the noodles in Mac and cheese weren't done
Always run out of product why be busy if not able to keep up
Delicious food and always lovely employees. Prime rib Thursdays
I love this place im only sad i didnt get any cornbread. I took it home so i didnt notice, thays one of the parts i look forward to!
Awesome food for awesome price
Nice people who work there, good food at a reasonable price!
Good home style food fast.
Food is always tasty and fresh.
Food is always good and great customer service
Oh how I miss this BM! Food always tasted so fresh!
Outstanding food there should be more locations this was an enjoyable experience I will return
Had the best brussel sprouts I've had in a long time everything was good, people were great, service was great, and it was very clean.
Prince rib always fatty
Quick and easy lunch place
Pretty good food. This is a training center so it is nice to see how it is all run. Excellent
Very pricey for lunch but the food is good.
Not too bad better than Kentucky
Excellent prime rib
We stop in here on Friday's for the $16 prime rib.
BM's Rotisserie chicken is the best! Food and service never disappoint.
Husband's half chicken was tiny and his mixed veggies were raw. Very disappointing ☹️.
Absolutely delicious
You. Gotta. Try. Their. Chicken. Pot. Pie. Love. Their. Sweet potatoes, and. The. Chicken. Is. Delicious.
An easy alternative to good home cooked meals.
Very nice staff. Nice and clean place
Food was fresh and delicious, dining room was tidy, and the staff was friendly and helpful.
This location always has good food and easy to find location.
Had the brisket ...and was better than Dickey's!!!
Nice clean facility. Food was great
Stuff is very friendly and fast. The food is also very tasty. Like a home made meal!
Mac cheese isn't as cheesy as I remember back when I was young but its still quite delicious. Corn bread its crisp on the edges and quite tastey. Chicken was juicy and cooked perfectly. Friendly staff at this location.
Delicious food...cold cornbread
Good baked rotisserie chicken with all the fixings and side dishes you need for a good fresh meal. Nice place to sit and eat or bring home have a drive thru.
Delivering with postmates. Kid tells me they have a rule that all couriers have to come inside after I already let them know I was picking up a postmates order at the speakerphone and waited 5 minutes at the drive thru. Some powertripping manager made the call to make me pull out, park, and come inside. The kid was about to give it to me... what the hell are you on? Not 1 star cause it's not a huge deal but Ive delivered 50+ times from boston market drive thru and walk in. This isnt a long standing rule and I dont get paid enough for you to f$*! with me. I'll return the favor though. edit: the kid was nice
I love how my sides are filled to the top for To Go!
Great prime rib with all the fixings!!!
I don't usually rate fast food locations, however, I love this Boston Market. The food is always great and Elly, a girl who works there is super friendly!
Absolutely love this place! It's my go to for sure!
The spinach and corn bread are my favourite.
The chicken is delicious, but the pieces can seem like they are cut small. I do like the side dishes they offer, and the cornbread is awesome. Downside - a little pricey for the food you get.
The service was great but the food quality was not worth the price!
Very friendly and helpful, food to die for,very delicious and they even sang Happy Birthday to my grand daughter who just turned 1 yr on 1-12-19 I will definitely be going back thank you Boston Market..:-)
Good food
Very pleasant. Friendly, customer service minded staff. Food was delicious.
Excellent food... excellent service. Love this place.
Great food, love their creamed spinach.
Good service, Prime Rib wasnt good.
Chick parm was good
The stuffing was mush and the Brussel sprouts were way to greasy. The cornbread wasn't baked all the way. My chicken was ok. Big disappointment. Boston market is one of my fave places and are hard to come by. I gave it 3 stars instead of 2 because staff was nice and I have faith they could be better. Maybe it was just an off day for this location.
Mmmmmmmmmmmmmm
Management seems to have a sense of urgency. Other employees, not as much.
Kinda expensive but good.
I wish they would overhaul their menu. The food is pretty good but I have been eating there for years a change would be nice.
The entrees and the majority of the side dishes are awesome. Forget about the mixed greens or at least sample of taste before you get them I was not pleasantly surprised. The prime rib they've been serving recently I has been very good actually it's been better than very good it's been excellent. Which is really surprising off the rotisserie pleasantly surprising. The chicken is always been awesome my next venture is going to be to try the ribs and the brisket. I have the meatloaf this evening I am pleased with that and I took an entire pan of Meatloaf home with me for 8.99. The people have always been friendly and helpful and the place always appears to be clean
Was very good
My order was wrong, and the food wasn't even good. Overpriced food that tastes bad.
Always good chicken
The waitress was real nice. But the cook was RUDE, that is why I won't be going back
Food was great staff was nice
Pricey but great food
The food is warm and fresh. The employees are friendly and attentive.
Always yummy food and no waiting but it isn't junk food. Very good family dinner. Love it
Too pricey for what you get
I use to really like Boston Market meatloaf with red sauce however they have taken the sauce away and replaced it with a gravy which doesn't taste good on meatloaf. Meatloaf was under cooked. My only good portion of food was the corn bread, cream spinach and the rice.
Great food
Their employee named Elly was quite unprofessional. She messed up my order and claimed it was my fault.
Ribs and chicken was very good, veggies Al dente and atmosphere great.
Brisket is the best
Love the prime rib! And they offer it several times a week now. Staff is quick and efficient.
Delicious! And I had a BOGO coupon!!!
Customer service as soon as u walk in the for was amazing! Everyone was so happy and welcoming! I just love Boston Market! Would definitely be going back with my family!
Yo boston market is great! Great food everrrr. And Alexis is AMAZING. Everyone needs to try this place!
A family restaurant. ... we always enjoy eating here. ...
Always good
Food as always - good. Employees there tonight 10-28-18 idiots!!!!
Love this place! Free-range organic chicken is delicious. Great venue and good delivery too.
I asked her for better and plates and forks I didn't get napkins I didn't get plates and I didn't get forks and unfortunately it's Mother's Day and I was too tired to go back and complain but they need to pay attention to their customers
Ordered a holiday meal online. Went in to the store to pick it up and everyone was super friendly. The meal was outstanding. The turkey was perfect and so flavorful. All the sides were delicious and more than ample portions. Came with two pies as well and both were delicious. Overall it was really great and will definitely be doing their holiday meal again. So convenient!
Awesome food, atmosphere, & service.
Love the food. Prices are a bit high
I love Boston market
Basic restaurant with great rotisserie chicken and excellent sides. Mac and cheese, sweet potato casserole, and creamed spinach are amaze-sauce.
Very friendly and good food
This location is fast and always gets my order correct. They are very helpful when it comes to catering and especially helpful during the holidays when I need an extra side dish. The food is always on point.
Friendly staff, good food, well maintained
Too many whites
Food was great. The employee named Roxanne was really rude. I'll never go back to this location as long as she is employeed here. She rolled her eye's at me when i said i had exact change. She also closed the drive threw widow on me and ignored me when i tried to get her attention. Oscar noticed me. He helped me out. Very polite young man. Roxanne is not worth $10 a hour. Roxanne us customers are the reason why you get a paycheck. You are not worth my hard earned money.
Great food
Went to one location they was out of chicken at 7pm!!really .. than second location made me the new pineapple Bbq Chicken lmao what a joke .. see picture be hahah i got 2 pineapple put on top of chicken definitely not was pictured
AMAAAAAAZING FOOD!!!
Love it and drive theu to
Good food fast. Friendly staff. Nothing special we'll be back whenever we need a quick meal for the family.
I love boston market, however this location has a tough time with getting your order correct, and if they do get it correct the food is usually cold. This is solely based on drive through experience.
Not able to enter order on mobile app to be picked up. Discount not able to be used. Expensive for what we got.
Was overcharged, the food was way overcooked and the employees could/would do nothing about either. Will never go back.
Good food. Chicken was amazing. The inside is open from 11:00am - 9:00pm. Drive through is open from 11:00am - 10:00pm.
Pretty good, I tried the new Prime Rib and thought it was a very small portion.
Still good after all these years .just have to dig a little deeper to pay for it
Great food, fresh home made taste
On point. I didn't catch the sweet lady's name that delivered my curbside, but thank you for being efficient, amazing and quick!!!!
Just had our Thanksgiving dinner here and the whole crew was amazing especially Sadie. The restaurant was clean and the food was very delicious.
This is the cleanest, freshest and friendliest Boston Market I have been to in years. We were visiting from Texas and decided to stop here for lunch and were so glad we did.