We've got the opinions of real people like you who have information of the products and services of Carl\'s Jr. (Restaurant) in the area close to the state of Alaska.
To this day the business receives a score of 3.0 out of 5 and the score has been calculated on 233 reviews.
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This Restaurant is classified in the category of Fast food restaurant.
Great little burger! Beyond burger cooked to package instructions. However we should have told them to cook well done. We like it crispy! Driving through on the way to Texas. First time at Carl Jr. Staff was top notch! Attentive and efficient. Fun experience.
Just not really impressed on how the patties looked. Seemed like they were just heated up in a microwave or something. Fries were hot and fresh and very clean.
The play place is great! My kids loved it. The service is also good. A little dirty but the play place makes up for that.
The food varies from time to time it's pretty good I like it I'll go back just give me a little bit of time
Got two roast beef sandwiches and fries very good and filling.
Great shakes! Big burgers for the price. You won't leave hungry.
Quick drive thru, good burger. Need a better menu.
This used to be my favorite carls jr and it was convenient too because it's close to my home but for the past few months the service has gone bad, the food is horrible and served old. The other carls jr are about 15 mins away, seems like I won't be eating here anymore
This particular Carl's Jr. was on par with others in the area. I have been to others where the food is prepared better, it looks more appetizing and tastes better. It wasn't bad, but it wasn't a great Carl's jr.
Food was great, restaurant was clean, employees courteous and friendly. Really good for fast food!
I was Good,My food is Always Hot and Fresh and the Staff is Always Friendly
Went through the drive thru and I got my food fast and the employees were professional and courteous.
Awesome, super high, and rather intense play place for kids. A bit too much for my cautious 3.5yo, though. He'll adore it when he's 5+. Also, there is no way to get into the playground except through these little slots between rollers, about 8 inches wide. So if you're not skinny you won't be able to climb in to fetch your kid who's scared of the slide. :) We'll definitely be back, though!
Great customer service, always recognize millitary and food is always correct.
Good was terrible. Hamburgers are sloppy with mayo and the lettuce is so boring and not fresh by any stretch of the imagination. Please get the burgers up to speed. Who still uses mayo on everything!!!
Pretty standard Carl's Jr; I happen to like their burgers so 4 stars. Tried the meatless "Beyond Famous Star with Cheese" and enjoyed it - not bad at all for a meat substitute.
Cook staff ate over the food, big chicken breast sandwich was 3 chicken tenders on a bun with no explanation to customer- but we did hear one employee holler to another that they were out of chicken after we were eating. To their credit, they were very friendly just missing a bit in basic restaurant skills.
It’s National Hamburger Day! I didn’t have time for lunch today so I decided to get a burger at Carl’s Jr. on my way home from work. Which really wasn’t on my way home but I took the detour with exactly what I wanted in mind. At the drive-thru I give my order, a six dollar burger with bacon, no lettuce, and make it a meal. The lady at the drive-thru asked how many patties I wanted. I said just one...???? She then asked if I wanted just the burger or something else. I said make it a meal? She asked what size. I said medium with a Sprite. She said, I sorry we are out of sprite is there any other drink you would like? I said, root beer. When I arrived at home with my meal, the burger was an extra-thick burger that did not have bacon on it and there was double the lettuce that I didn’t want After removing the lettuce the burger was still good but again no bacon. It was disappointing but I think it was just the fact that the lady wasn’t listening to what I ordered.
I loved the lowcarb option, with letuce wraps and no bun
Great customer service, yummy food, prices are a bit steep.
Great food but hair nets to wear would be good and more diverse staff also... Otherwise the food is great
It's great to have at least one fast food place down town. Very convenient that it's in the arena. Fast and easy when you are on a time crunch.
Burger not up to par. No Ranch Dressing available for onion rings. Gentlemen at drive thru was very polite and friendly.
I'm so happy that Karl Juniors finally opened a location in New Jersey! The food was very good. Fresh & Tasty and the customer service was excellent! The workers were very friendly, and attentive. In addition, the owner was their the day i went and made sure that i was satisfied with my meal. He greeted me and gave me recommendations on the menu. Overall Excellent customer service, and Food. I will definitely be back!
They had fast dine-in service and a great atmosphere. The lobby was clean and the food was great! We got the 2 for 6 deal and it's was worth it! Delicious! We were attending a business meeting in the area and stopped by a second time late that evening for dinner. We will definitely be visiting again.
Went through the drive through to try a new burger. Staff was friendly. Wait times were reasonable and good was fresh and delicious.
Best chicken tenders in the area. Large enough portions at good prices.
Carl's Jr needs to step up their interior game . I wouldn't go but I can't resist the convenience of a quick " Beyond Burger " . I order it with the lettuce bun .
Typically it's fresh and good. But unfortunately the six dollar thick burger was cold and sloppy. It's probably because they were busy.
2nd time here, I love their breakfast sandwiches. Customer service was awesome also
Both places closed. Even when stated open. What a waste of a drive
I love Carl's Jr fast food restaurant. The food is always fresh, cooked well and very tasty. I am only dissatisfied with the price. They're overpriced for the food. A specialty Burger for almost $8.00, this is outrageous. I can buy a chicken to feed a whole family for that price. So for that reason I am going back to McDonald's when I can get a meal for that price. This is still a good place to eat, just to expensive and I am residing on a retirement budget. Thank you
Always friendly service and hot fries whenever I order a large side of it!
Location was clean and food was fast. Ordered a chicken club combo and the sandwich was dry and sweeter than I expected. Fries were good. Drink was huge. I swear they asked if I wanted a medium or large and so I said medium but it was a 32 oz. drink!
Most realistic vegan burger!
Food was good, but they did not get the order right, forgetting a sandwhich, but did replace it after we went back.
twice I was given someone elses food
We were out of town and wanted to get a bite to eat. We always stop by this Carl's Jr.
Could use improvement
Got the slowest service ever. Several customers even before our order were waiting quite awhile. Most of the kitchen help walked out leaving one very stressed cashier who tried to handle it graciously and one guy in the kitchen.
Came here first thing in the morning on April 20th to try the limited time Rocky Mountain High CBD-infused burger and it was AMAZING! Only location in the country to serve these burgers and I'm so glad I got to try one. Didn't notice too much of an effect from the CBD but the burger tasted GREAT! Fast service and friendly workers here as well. Thanks.
Loaded burrito was anything but that
Tasty burget and great fries
Changed the buns on my favorite sandwich . Sante fe was the beat . Now a hard small bun that tastes dark like wheat or rye . Also cold and chicken was awfull. Got refund and wont go back . Staff didnt offer anything else although i would have declined . Tried to use customer service complaint form online is impossible . Ruined my favorite sandwich for fast food.
The food is really awful I've been to Carl's Jr on the mainland and was hoping this would be the same but even for fast food this place is not good.
The floors were so greasy they were slippery. The bathroom door was broken off. They messed up our order twice, then gave us an incomplete order. The malts we ordered were barely filled half way. Overpriced for such below average service.
Mephis burger is good
Clean store & friendly employees even though no sporting event made it look like a slow night.
Fast service, friendly staff, great food
Hey. It's a burger joint, ok? That said, the staff here are friendly and helpful and accommodate special requests on your order, as well as making helpful suggestions. Pretty good for a fast food burger chain!
Nice size burgers
Great burgers. Good, and friendly staff
Not friendly staff. 27.00 for 2 combos and extra order of fries..expensive..ridiculous prices.
Yummy food!
18$ for 2 chicken strips meals...nough said
Had the bacon guacamole burger and it was better than I expected.
Yummmmmmy burgers. Great selection for all times of day. They have great breakfast burritos, awesome lunch varieties, and plenty plenty of parking. Great service! And veryyyyyyyy clean!! Highly recommended indeed.
Food is freaking great, but I only ever get only cheese and lettuce on my burgers, and 9 times outta 10 they put everything. Don't know why I use the drive through when I have to go inside for them to fix my order every time
Kids had a blast
The service is too slow, poor customer service.
It's good food
Decent place to pick up some fast food
Food was good staff was awesome
Our order was simple 2 loaded breakfast burritos and an El Diablo burrito. They weren't terribly busy two cars in the Drive-Thru and two customers inside eating. The El Diablo burrito came out with a stone-cold tortilla unmelted cheese and it was just thrown together with the filling falling out of it. We very nicely brought that back and asked if they could heat up the burrito so it wasn't cold. Then I took a bite of my loaded breakfast burrito only to find out it was a big country burrito. I took it back up there and told them they had accidentally given me the wrong kind of burrito and I would like a loaded burrito. my husband then took a bite out of his and it also was a big country. So far out of three items none of them was correct. When our loaded breakfast burritos came the tortillas were cold and had not been warmed , the eggs were cooked obviously, but the items on the inside were still frozen, this was including the meat items. We decided we didn't want to try 3 for 3 so we brought it back up there and promptly asked for a refund . The cook in the back was giving us death stares which made us extremely uncomfortable. We teceived our refund and left. I wouldn't waste your time with this location even though it's conveniently off the freeway as they couldn't do anything right when we were there with no rush.
Good American comfort food with good service
Great hambergers. Nice people
They need a 1.00 menu
Beyond burgers are only sold here so they have our gratitude.
Asked for oreo shake and half filled with whipped cream
Long wait for the food, burgers were cold and the chicken tenders were uncooked both on my first and second visit. On top of that the kitchen is chaotic, the employees yell and are loud enough to constantly interrupt your dining experience. Really disappointed with the experience since the hype was pretty big for the first Carl’s Jr. around here and we were all pretty excited for it.
My husband and I felt like we had a boulder in our stomach for the rest of the evening after getting there. I didn't even finish mine. I got the famous star, my husband got a chicken sandwich
If they close at 12am why did no one answer at 11:30pm? Going to Wendy's!
Food was very good and made when ordered. Very clean as well. Lady behind the counter was very polite and professional. A little higher priced for the size of the sandwich I ordered but everything else made up for it and I will definitely be going back very soon.
Always gets something wrong ive been through their drive through three times in one visit cause they couldnt get our order right
Best place in Fairbanks for burgers
Slow service and mediocre food.
Good burgers, wish they would honor military discounts. Wish entire staff spoke English. Tufessa bus needs to stop parking in front of restaurant and use parking lot, management needs to enforce that. Good deals. Clean restrooms and dinning area. Courteous waitstaff.
As a New Yorker this was my first Carl's Jr. I loved it. It was just a quick bit before a flight home, but for fast food it was really good. I will make it a point to go to another one when out west next time.
Good. Place. Eat
A very nice fast food stop for both burgers, & burritos. This is one of my favorite stops!
Good food just come on, give fry sauce and ranch with the orders like the other ones.
Good cheap eats
Great milkshakes!
Drive thru was exceptionally slow & the food ordered was cool. Not a great visit.
Two of the employees are high on methamphetamine. And Dirty. Yuk!!
Store does not stay open to hours advertised and doesn't answer phone
Not on my list to return.
Mmmmmm
Almost a ten minute wait in the drive thru for food. COLD fries. No dessert on the bags.
They messed up my friends hamburger. He was very specific on how he wanted it take some pride in your job.
Went at 10:10 PM on a Saturday 4/7/18 and they were closed. The lobby lights were in and at least 4 workers were standing in the lobby watching us drive up to the closed window. Google says they close at 11 pm. Guess they really close at 10 and the workers party in the lobby until 11pm to the actual end of their shift. This brings milking the clock to the next level.
Carl's is always above other fast food. Tried the $5 box, chicken tenders. Great!
They took a long ass time on my order and they burnt my Grilled Chicken Club Sandwich. I didn't go back because I had gotten home and didn't want to drive.
Straight out of the oven biscuit and egg sandwich. Great
Great food and a amazing play center for the kiddos
Carl's jr. Was very good it was very nice and the co-workers were very friendly everything was great
Since they have cleaned up their respect of women in their advertising, one can enjoy their tasty food. Good food. Some good prices. Friendly service.
Tasty and worth eating
Great variations on the basic hamburger!
The main issue I have with this place is that they either CONSTANTLY shut off the UBER eats delivery app or intentionally narrow the delivery radius distance ( probably to 1/10th of a mile , so it will be on ..but still pointless ) . They do this when they get busy ALL THE TIME..but won't admit it. Then when you call and ask the manager to put it back on or widen the delivery distance to usual , so you can order , that $h1Thead has the nerve to boldly lie and say ... " I don't know what you're talking about ? We've been getting orders all day " There's probably an issue with the Uber APP"....blah blah blah..... Yeah right dIckhead. This happens waaaay too much and just for YOUR restaurant on the app. Then sometimes he has the nerve to tell me it might be my phone. Really @@sh0le? Then I guess it's my phone along with my other 5 family members too in the same location at the same time?... Sometimes I will even call to ask a friend , who lives a few miles away from this place , to see if it will come up on her app. And her app will say " delivery location too far " ( for when they narrow the distance ) OR ( for when they shut it off ) then it won't come up on hers either. Either have UBER eats or don't . Don't pick and choose when it's a good time for you. That's not how delivery works moron. AND STOP LYING . My families restaurant uses the app so I see how it works from the other side.
Good job
This place doesn’t know how to run a restaurant. There were people waiting everywhere for their food today. My first and last time I’ll ever go here. I just left and forgot the food. I couldn’t wait any longer. It’s fast food. I waited for 24 minutes from my receipt time. Worst service ever. Worst. Worst. Say away from this place. It’s run by a bunch of morons who just thought they could run a Carl’s Jr.’s. These people can’t run a laundry mat.
This is the best Carl’s Jr. ever! The staff is always so nice & accommodating. They do a great job on your food orders every time!
Food is meh, customer service is terrible.
Something different to eat taste wise.i say a bit better then Wendy's burgers
Drive through nice
Great breakfast sandwiches
I loved there CBD burger I hope it comes back
Drive thru takes a while. Food is good though
Service sucked they told me the fish was cat fish. Werent very knowledgeable about the menu
Fun place to take the kids. Kinda dirty I'm the plat land. But over all a good experience and yummy food. Kid meals are a descent price.
Food is great just a little bit high
Hair in my food!! And lots of it.
Closed for remodeling?, For how long?
Hamburgers were awesome. It had been awhile since I've been to Carl's Jr.
My daughter loves the play area. Have good food to. People are nice.
Lousy service. Poorly prepared food. Too much socializing behind the counter instead of giving me the correct order
Good food just need better management
This was in Wasilla and the service and food was great!
The lady running the front was rude and chewed out an off duty employee that came in to order food then I was trying to ask for something and got ignored for five minutes before I was able to get her attention to be given barely enough stuff to use
Great experience
VERY UNPROFESSIONAL STAFF!!! Lady at counter could barley take orders, and she was very flusterd and rude she also gave the people across from us our food and the place was absolutely flithy and the bathroom seemed like it wasn't cleaned in 2 years. Food was also not good, very bland.
I highly recommend the chicken strips with honey mustard sauce and the avocado bacon burger. Mmmm, Mmmm, Good.
Poor service, bad food!
Another best surprise
Caaaaaaarrrrlll
Awesome service, we had a crazy order and they pulled it off,
One of the few but proud places on academy Blvd that is actually open. The few, the faithful ✊
Service was a little slow but my burger was good.
Service was prompt, and the lady was very kind! Fries were fresh and hot!
Love it here food was a little cold this Tim e but still good
My experience at this location was great I usually don't eat Carl's jr and I'd loved it. The manager and the team were real nice good customer service . Great food ! Will sure be coming back . Best Carl's jr for sure !!!
Carl's jr. has really good food taste really good
Good
One of a kind experience. I truly felt as if I was given special treatment only to realize every customer was treated with special care.
Great burger.
This was far better than McDonald's or BK can be. I'd put it on par with Wendy's. Fast service and delicious food.
Not open 24 hours!!!
Good location. Good service. Their prices are pretty high. I think if they took greater care in preparing the burger it would be fantastic. Just seems like it was thrown together. Time to step up the burger game like others if you wanna stay in the top.
Its always good..
This location is amazing. They cook the food right and the service is quick and friendly.
For fast food was fresh....got the Beyond burger...very tasty
Food is really good that being said it takes forever to get service and get food there is no front cashier just the drive thru lady who ignores you for the first 5 minutes while they prioritize the drive thru only, good luck
Good service till midnigth
How hard is it to take an order and get it right!! It's only 2 meals smh
Food is good, but not like when it first opened!! Slow decline in customer service, yet they are still friendly!!
Always good food, but service is often slow
Standard fast food restaurant. HOWEVER, this location is almost always very expedient. Nearly every visit I've been there has been a 5 minute wait tops, usually around 3. Lakewood/Belmar location is God awful. This one is great however.
This is another Carl's Jr location, nothing special for fancy about it.
I really love how neat and clean it is! The food tastes really good. I recommend eating here if you are in a burger mood. Btw, even if it takes long to be served. It is worth waiting.
Rodrigo H, Great customer service. Very polite . Seems to me this guy is doing it all, taking orders, running food out . Hell I think he was cooking too. Good job!!
Good friendly service , clean bathroom, cheddar peppers really good, tv in the lob b y lighting good to read. Enjoyed
Very good. Fast service. Expensive for fast food
Good place to get some lunch, the employees were friendly and the food was always good. The coffe unfortunately is inconsistent which means we end up going to McDonald's for a quick lunch instead.
Excellent food
For a fast food establishment, they give five star service. Top that off with good food and real ice-cream shakes! You have a winning combination!
Excellent food and the biscuits are delicious
Clean good service
The kids area was very gross. None of the tables had been cleaned in a while. There was garbage and food everywhere the bathroom was just as bad. My 3 year old refused to use the restroom he said it was "icky"
Workers look bummed all the time here.
I went at about 6pm tonight the 13 of June 2019 the staff was too busy interacting with each other to get my order right I ordered 2 burgers and 2oreo shakes both burgers were wrong and I had to ask for the second shake and there I was sitting with my daughter and the staff starts getting loud talking with each other and cussing!! I realize they’re minimum wage employees but isn’t professionalism still a thing? I was so disgusted when I walked out that I won’t be back
Bada tooo 45min for my food...lettuce bar condition
Ok
Waited 30 minutes to get our order. 2 burgers and 2 french fries, how hard is it to make them? I'm not going back to this location. The other one by the sport store is much faster.
Nice team work, fast and the fod is amazing
Very clean establishment. The prices are a little high but the quality of the food makes it worth it.
Store is dirty. We weren't greeted and waited to order for a minute or two. Once Aaron asked us what we wanted he then questioned our order. I had to sit there and explain to him my daughter didn't eat mean and please remove it. We sit down and the food did come fast. My sons order was word and I had to get it fixed. Over all the food was good but the restaurant is dirty and poor customer service.
10 minute wait for a plain sandwich and fries. Only one at the drive thru. Ridiculous. Maybe plan out a good 15-20 minutes if you want a burger while they're moderately busy.
The place is still new so it's still very clean and nice inside. The menu could be placed a bit better. I found the meal I wanted was kind of hidden off to the side and I had to walk around the line area to look at it. Chicken tenders and tasty and crispy. Fries are ok, nothing special.
Nice and clean
The staff was pleasant, food was great and the milkshakes were amazing!
Not bad Food is good
good burger
Service is slow and food is cold. The chain might be good but this one gives the company a bad name.
Very average fast food,like all the other fast food joints essentially. Restaurant was clean. Ok for quick,convenient meal if in a hurry
It kind of went downhill and they over cook their burgers I like hockey pucks
The cashier was very helpful
Great milkshakes!!
Would give less if possible!!
Sometimes it is a little slow but good.
Carl's jr. On Colorado boulevard if you want to get a burger that's worth your money when the size of the burger and everything comes out hot and fresh Carl's jr. Is to place not like Burger Kings in McDonald's small inky Binky burgers you get your burger work at Carl's jr. Should be my slogan for a commercial please let them know that that's my slogan bye for now I recommended
Unanimously the WORST hamburger I've been served, Anywhere! Unwrapped a smashed, buns soggy with grease, holding a gray looking hamburger patty, topped with greasy, limp, overheld bacon and cold onion rings. Took it back to the counter and asked for a new burger to be made....might as well not have bothered as the new burger was just about as bad as the first. This location was near section 110. STAY AWAY!
Great service
First time here and the clerk was rude because I didn't understand the menu options and then they screwed up my whole order
Waited for a long time and got order wrong
I ordered a guacemole birger. In one word DISASTER. Burger was cold (I have been waiting for more than 10 min fpr burger!!!), bacon was ver hard (not crunchy) and tasteless, guacemole was store boughy and very cheap and even with this low quality they used mayne a tea spoon of that. The fries was cold and unpalatable and worse part was the staff. The person who brought the food of the customer was very sicl and he has been coughing directly on the customer's food all the time NOT RECOMMENDED AT ALL
Cold food
Worst burgers EVER Rating it one star is generous WATCH OUT..... Nice fries though
The food was hot and good. They have a lot of good deals on small meals.
Please fix close time on google maps. It says you’re open 24 hours but you’re not. Ruined my night. I’ll fix my review stars if you update your info.
Good hamburgers
Great place for kids
Awesome service the guy that help us was so nice!! Loved it!!
Food not good hair on the breakfast
This burger joint shares a building with the gas station convenience store. The location is a bit run down, including the bathrooms. The food was good, albeit a bit expensive for what you get.
Very good food, excellent service, and clean facilities.
Great shakes
Great burger,the best fast food burger that I have ever eaten!!!!
Always great food and service
Terrible at following directions, every time I order no cheese, they add cheese. But I guess that's what happens when you lower your standards so low, that your employees have pink hair.
Disappointed with the construction of burger. Bun was soggy and contents kept sliding out. It took the fun out stopping for a afternoon break.
Went on the busiest possible day, and still didn't wait more than 5 minutes in the Drive-Thru. Bravo!
Like it. Good fast Food Burgers. Was clean there.
Food is okay, customer service is awful.
This is the first time I just walked out of a restaurant. We came in and there was one family in the lobby and 3 people behind the counter. We waited for about 3-5 minutes with nobody even acknowledging we were there. By far the poorest service I've encountered and is why I walked out and went somewhere else.
Nice to have the salsa bar at this Carl's!
After coming back from interior Alaska for a few days the double Burger tasted great.
We normally love eating here. My wife, son and grand daughters went today to take advantage of the Happy Hour Sliders special, which is advertised as being available until 5:00. She was told that the cooks weren’t making them, it was too late. No amount of logic offered by my wife resulted in her getting the Sliders. If you are going to advertise that they are available, then you stop making them at 5:00, not 4:50. It’s this kind of treatment that causes us to look elsewhere the next time we are considering where to go to eat. We will choose establishments where we are treated as though we are valued over the convenience of the staff.
It's fast and hot. Plus it's at the Sun's arena
Looked like some one changed there oil at the Door, Carl's Jr in Alaska , failed due to the corporate Clowns
They seem to lack focus at this restaurant. They food is good and hot, but they are pretty slow and seem to forget at times that they have customers.
The best favorite restaurant
Really a better burger for the $. If you succumb to the urge and just want that glorious pile of fat and carbs... I suggest here is better!
Friendly service great food
Always great food and inexpensive, great customer service & very friendly staff
Map said 24 hours but closes at 10pm
Bunch of distracted children working there.
The food was fresh and the service was fast.
Listen, if you like Carl's Jr food in general, you'll like this one. The staff is a little aloof, though.
Meh
I enjoyed my breakfast and the gravy wasn't Watered down
What can I say? It's better than Hardees in the midwest, and its not McD's, but alas...it is still greasy fast food served mostly by Millenial teenagers. It is exactly what it is. Though, it is in the arena...thats cool.
Good food and they give a veterans discount every day
I have eaten at this location on numerous occasions I've never had bad service. I've gone to the drive-thru and I've gone inside and in either ordering location I've had polite courteous people helping me the fries and the food itself has always been hot and good
Good burgers
Excellent customer service. Friendly staff.
still have improvments to make nothing major friendly good food i always leave full
Always making the zucchini fresh. Nice people.
I love the French toast dips and a chocolate milkshake with extra whip cream! Always hits my sweet tooth and munchies just right!
Went through the drive thru and I got my food fast and the employees were professional and courteous.
Always fast and delicious. Staff is very friendly.
Burger's taste hot and fresh, not like they've been sitting under heat lamps.
Very nice very good value good service
Very friendly
Good deals
just not a fan of hardees but good
Not sure what's going on but very slow and unorganized staff. The food was decent though.
I can't speak on the quality of the food since I didn't eat here. I waited by the register for a couple of minutes with zero acknowledgement so I left. If this is how they treat all their customers I am surprised they have any business.
It's Carl's Jr man. Good chicken nuggets doe
I remember when Carl's Jr. Was extremely good. Not anymore sadly
Good fast food
Best service!! The best hamburgers!!
Great place to grab a burger!
Great tasting burgers
Slightly above-average fast food restaurant. Varied menu, clean dining area, prices are normal for an island fast-food. The only fast food, and for that matter gas station, between Kahului and Lahaina. Offers kamaaina. Never that busy, service is fairly immediate.
Awesome, super high, and rather intense play place for kids. A bit too much for my cautious 3.5yo, though. He'll adore it when he's 5+. Also, there is no way to get into the playground except through these little slots between rollers, about 8 inches wide. So if you're not skinny you won't be able to climb in to fetch your kid who's scared of the slide. :) We'll definitely be back, though!
Under staffing slow down services
Food is good but the service and time is ungodly slow
Nice
My hamburger looked like it had been sitting for a while, but otherwise it was ok.
Horrible...15 minute wait! There were no cars in line, then 6 cars behind mine. Never coming back again, young kids very unprofessional.
I live very near this location and go there at least twice a week, and I have never had a bad experience there. In fact, I mention it to whoever I'm with every time I'm there that this place typifies what perfect service is. They are friendly, polite, professional, and serve amazing food the right way. Carl's Jr is a class act and this location is possibly the best of them all.
Have always loved their Super Star :)
Forgive me for not revolving my life around Carl's Jr. breakfast/lunch/dinner serving schedule. Walked in at 10:32, ordered two bacon egg cheese biscuits. Carl's Jr.: "We don't serve breakfast after 10:30". A 10:30 cut-off for breakfast . . . So stupid and arbitrary. Even McDonalds serves their inferior breakfast all day. GET WITH THE PROGRAM HARDEES/CARLS JR! ...follow up It's the 3rd time that's happened this year, where I go to Carl's Jr./Hardees expecting biscuits and they refuse to serve breakfast. At this point, I'll just cut them out of my mind, never thinking of potentially going to Hardees / Carl's Jr. ever again... they don't exist and are dead to me (that way I won't make same mistake again).
Tasty fast food for people in a rush
Carl's Jr. at Chase Field is nice quiet place to relax and eat when there is no event at the ball field. The service is. fast and friendly, the food is Carl's Jr. good where you order at the counter and the staff will bring it to your table with a smile.
It was clean and the service was great. Even better, the food was delicious. Chicken sandwich was perfect. The friend zucchini is the best!
A little slow, but when you go on a day when the right cook is there, the food is great!
Super good. Although we somehow ended up with an entire extra burger on our ticket. Didnt notice till we got the tray. No biggie but we didn't eat it.
Customer service could improve
Dirty, meat over cooked
Food was mediocre, bathroom was gross.
Biscuits and gravy is great
The best burger that I have ever eaten. There are huges and very good taste. I really recommend this place.
Pretty good
Very good, a little spendy
Quick fast and easy. It what u call fast food!
Dirty restroom
Good food and ok staff that's all I will say but I do recommend it.
Good food inexpensive courteous employees
Ordered two Beyond Burgers and was served BEEF. WTF?
As far as fast food goes... It's abt as good as it gets! Great burgers, and if ya don't mind spending a few dollars more... Really great desserts also! I like to get the cup of ice
Good food and excellent service
Drive through takes forever. If you want to eat fast and quick, better to go to a dine-in restaurant. After several times driving through, we’ve realized it take longer to get food then to eat inside.
Absolutely awesome hamburgers! Actually tastes like beef instead of whatever mcdonalds puts in their burgers.
Fast service. Great food.
Fantastic service,little expensive for some,your served at your table if dining in
Very attentive and caring staff. Thanks for the good burger.
It was horrible ☹️ was almost out of everything, it was dirty and the food was nasty.
Mens bathrooms are nasty, garbage scattered throughout, toilets don't work as usual, food was subpar via the usual visit standards, we got icecream Sundays and one was 90% chocolate syrup, the other 80% chocolate syrup and had sever freezer burn. Overall this on is in the top 5 worst visits we've had, it keeps getting more and more frequent to be bad, I may just have to quit eating there, at least until they make some attempts at fixing the bathrooms which have been broken for the last 3 years. Internal surveys don't seem to work so now we'll see if a public post catches some attention!
Carls jr. Has the Best fast food if some punk isn't making your food. 90% good
Worst fastfood expereince, the employees are not professuonal, i know im not at a "restaurant" but this was horrible and unorganized and they have no idea what they are doing. i wont be back of course. be aware everyone. Just go to burger king near, or chick fila
Amazing
NOT open 24 hours.
Got the wrong sandwich..
Great prices for the amount of food. Fast service. Good food. Please put one in Texarkana Arkansas or Texarkana Texas... Please.....
I ordered jalapeno peppers.
Year, is nice inside. The employee is a bit "Nice"!
Great food friendly staff but forgot to put cheese on my burger that my receipts shows clearly.tjat I paid for it
Not even worth one star. Washrooms a mess, food semi warm\cool etc.
Horrible customer service food missing off the menu prices too high
Wanted a 1/2 Angus. They are out in the middle of the day. Our and price for Angus but got regular patties on burger. Ripped off....and got my order wrong. Where's the manager???
Great burgers
Good food, decent atmosphere. Can sometimes take an excessive amount of time when not busy.
Nice place to grab a quick lunch. Friendly servers and good sandwiches!
Friendly staff, clean place, good food.
Food was really good. Manager made my experience worth it all.
We went there twice. First time it was ok. Second time food was cold we waited 30 minutes after we ordered the food.. place wast busy. Person that took our order messed it all up. Not great experience
Fresh cooked everytime.
I didnt like my food ... 1 star is to much This place is Nasty
Average. Staff very helpful though. Top service from fast food. The server even offered to throw our trash away for us. Fries tasted a bit gross. Cook wasn't the smartest but overall no complaints aside from the regular fries
The manager is great
I don't know if they are short staffed right now but everytime a customer came to order they would have to wait for an employee to be available to take their order.
The lady at the intercom did not greet us, screwed up our order and then they forgot a burger had to go back in.
Low quality fast food, constantly get orders wrong
Arjun
Had the chicken with bacon sandwich. Not bad at all ! :-)
Quick service and tasty waffle fries!
No vegan options
My favorite Carl's Jr is at the Love's truck stop in Grand Junction, but this one is pretty good too.
Great! Best ever!
Cheese's Burger
Treated us very well , vanessa was very sweet need more workers like her :)!
Mildly slow service, mediocre food. As soon as Burger King rolls out their version of The Impossible Burger, I will literally have no reason to eat here anymore.
shame on you Carl's jr. We went in there in the middle of the afternoon it's 90° outside the air conditioner is broken in the store and you left those poor people in their baking their brains out shame on you
Great place
Burgers sooo good & fresh!!! AWESOME!!!
Awesome
Great food, warm friendly staff
LOOK AT YOUR FOOD BEFORE YOU EAT FROM HERE I have been a patron of this Carls Jr. location for almost 4 years now. The quality was always great at prices that can't be beat. In the last two weeks I have eaten here three times and the food has become disgusting. At first I noticed a piece of brown lettuce sticking out the side of a spicy chicken sandwich I was eating, upon lifting the bun I noticed the rest of the lettuce also slightly brown was papery thin and looked dehydrated. The next experience was similar to this and made me begin questioning the quality of ingredients used at this location. The last and final time I returned to this location (against my better judgement), looking under the bun revealed BLACK quarter sized spots on the lettuce with small holes in the center of the rot (how could someone even put this on a sandwich intended for someone to eat??). Then I looked at the chicken patty and was disgusted to see it too was black on one half and dry through and through. Although I only observed rotten lettuce/chicken being served to me, I can only imagine what happens to the other ingredients served here. After four years of patronage here I can no longer bring myself to eat their food. If you must eat here, maybe try crossing your fingers?
Great burger, I will have to ask for extra ice next time!
I've only eaten their breakfast, but the big country burrito is the bomb.
Everyone there is very friendly
Good food love ..
I love their biscuits
Mostly what you expect but I like the fact that they cook the chicken tenders fresh.
Food and drinks here Are So Good
I like carls
Food does not come fast at all. It was around 10 pm not many people inside dining and no one in drive through and still took long to get my food. Shake machine broken? This place is months old. Their food is awful, I’m sorry I had high hopes for this place, turned out to be a disappointment.
Very attractive crew of young men that are always ready to do whatever it takes to make certain the customers leave happy and return often
Polite friendly and great experience. As well fast.
Good food amazing crew the tables are kinda dirty along with the floor
Good location inside the stadium. Quick and easy service. Wi-Fi is available and nice to have if you are staying to eat
Takes too long
Jeremiah threatened to kick my a** when he messed up my order. Foods alright. Shame to pay for things you don't receive and be threatened with violence when you request it.
Left stuff out. Messed up what was in. Long wait. Just overall not good and doesn't meet the Carl's Jr standard.
Been around for so long and so good
It does what a drive thru does, it give you their brand of food in one's car.!!
Great
Typical fast food joint
Drive thru took me 20 minutes in line for 1 simpler sandwich. And I was the only one there..... staff was rude and unprofessional
2nd shift not so good but if you're gonna go wait till midnight or after, they are the best. Thanks you two for always giving me a great experience. Camren or Cameron either way deserves a fat raise.best customer service ever
I like Carl's new fresh taste but is small yo food is good shakes are great
They have great burgers
I can’t ever get a bite to eat from this location because all of the lobby doors are LOCKED after 9pm but the lobby hours say 10pm!!!!! The workers must be closing the lobby down a hour early. BAD FOR BUSINESS
Customer service was horrible we waited 20 minutes for our food and when it was ready the cashier whent to get our food but the manager told her not to but to take the order of other customers. Then as we were leaving the manager and her boyfriend got into a argument in the lobby with customers waiting to place orders.
Great Saugae and egg breakfast sandwich.
I love the cheese, bean & rice burrito. It's very filling.
Only had one fruit loops donuts when I wanted three.
I gave him a 2 star set of a one because how my have is the manager sitting in her car 11:00 at night and the whole restaurants been lock Downs before I got here which means they had to have started cleaning this restaurant out between 10 and 1030 minimum the hours are posted there opens of midnight and I basically cannot get any dinner and I'm hungry and it really sucks that a manager doesn't care enough about their business to keep it open for the operational hours listed and they're basically cheating their boss out of customer money like myself while collecting paycheck money because they're on the clock while they're sitting in their car playing on their cellphones I'm looking at a right now
Better burger than on USA side
Good specials
Another all time favorite. Carl's jr and Hardees.
I rarely patronize this restaurant, but when I do... it's delicious and fulfilling.
Worst drive thru turn around time ever! I waited for 15 mns in drive thru with only 2 cars in front of me..
Horrible food, customer service, ect.
My kids love there sausage egg and cheese biscuits. The bacon ones too! Great price on 2 for 1 deal.
Staff are really friendly
Love their food...just a bit pricey
For one prices are high at Carl's but I love the burgers.... Anyhow I bought dinner for the family to go and spent about 60 bucks and when I asked for extra ketchup the manager acted like I asked for his first born. Horrible I guess being so close to the border customer service goes out the window....
Always great quality of food and consistent. Staff is always friendly. Clean restrooms and lobby.
Carl's Junior consistently impresses me with their unabashed attitude towards their menu. If you're into kale or tofu, go elsewhere. America!
Bomb af and the customer service is great!
Great! We try 5he cbd burger on 420 day!!
Food was good. But they wouldn't make me a big country breakfast burrito even tho it's a regular item on their website!
First time visiting there. Food was awesome.
The food here is good the staff is friendly
Friday evening at 530, not busy but took about 20 minutes to get two three piece chicken tenders. Tenders were scrawny and fries were unsalted. Not the worst experience, but definately not the best, certainly not a Carl Jr's that I will to again.
Remember when the six dollar burger wasn't 6 dollars?
The 2 for 350 is the best deal in town!!!
I liked the big play house but they sell like 2 chicken nuggets there fries were really small I like it tho
Hamburgers were great!!!
They Sell good food 5$ For a Box of food that can fill you up
Ok service, rushes customers
Grear service food is served well
The Salad turned, you can literally smell it, the Ice tea is water, the bathroom is disgusting and the manager ignored me with a really bad actitud. Terrible.
Can never go wrong with a burger. I was especially surprised with a sweet pickle on my burger. Different is good.
Good food, decent staff, close to i25
Good place for kids to play. Staff was kinda rude at this location but overall I like the food.
Ok
Very nice staff. Beyond burger is amazing. Love Idaho Springs
Good food, reasonable prices, friendly service.
Good is always fresa and tastey.
Service was very slow and food was average at best. It was late when we went thru the drive thru. Service was pleasant however.
I don't like this place rude people bad servirce, every time need wait long time to get my food
The quality of the meat has gone down the last few years.
Something a bit different from the other fast food chains
Sir Carl trained his son well
Their service was amazing and their beyond burger was fantastic.
Great place to hang out. Music needs to be more danceable.
Not the best food for the best best price
Favorite fast food place
Greasy gross and cooled
Waited for breakfast hashbrowns because I was told they had to cook them. When I got them they were barely warm. I expected, after waiting, they would be steaming hot! Also, right after taking first bites of bacon, egg biscuit sitting out in parking lot behind Carl's, a truck to empty the grease out back of restaurant began emptying. The smell was so awful I almost barfed. Needless to say the food I purchased went uneaten. This was my first visit to Carl's and perhaps my last!
Nice place to eat.
It takes a while to get your food but still worth it the food is amazing service is good clean reasterant drive thru nice and there open for a good amount of time the drinks are good I recommend you should go there
Good breakfast biscuits! The coffee is excellent and you can have seconds from the lobby.
I love the food options at Carl"s Jr., I just wish the wait time was a little less. I did go at a semi-busy time so I give them 4 stars.
I keep trying to give them another chance, but everytime my bun is soggy on the outside with grease.. I ordered the Chicken and it was cold. COME ON GUYS! Spicy chickens get dropped when they're ordered. And Milkshakes shouldn't be completely melted when it's handed to you. 2 stars because I didn't end up sick. Do yourself a favor and drive across town to the one on Merhar.
Clean helpful and the lady was on her 1st day but she was nice and was trying her best. We're all new at some point in time. #localguide #foodlover
So we didn't actually buy any food while we were here but the atmosphere was excellent and it gave us a family-friendly place to stop during a long car ride with our 18 month old son.
If I could rate zero star I would, horrible experience. It started out with the order taker calling me sir. They burned our food and when we asked them to fix it, it was even worse. Needless to say I will never be eating here again
Simply love it
It was good and cheaper than other fast food joints
Great BURGERS
No Biscuits and Gravy served at this location during breakfast. Big let down. Drove there for the wifey due to her hankering for some biscuits and gravy and was told that they don't serve it at that location. Also upon arrival at 9:30am the breakfast menu was not visible in the drive thru and when I spoke to the cashier she told me I'd have to wait a few minutes for someone to come outside and turn the menu. It's a shame I had high expectations since this is the only one in Northern NJ. Sadly disappointed.
My wife and her dog love the zucchini. I like the 5 dollar meals,and the dog share both.
Very good hamburgers
Great Service, They brought us our order to us at the table
好吃,不貴,比taco Bell好
Good fast food.
Fast food prices
We had great service! The food was extremely hot, fresh and amazing!! I got the western bacon cheeseburger and zucchini! So fresh and hot! Will definitely return!!
I am so glade that they are now open on the east coast for years i was only able to get their food on the west coast! YaaaaaY me
Family tradition. Food is awesome
Great place to eat at. Some of the Carl's Jr's in North Las Vegas are pretty bad. But this one on Ann Road is great.
Its quick.
They've gone downhill. The employees are rude, got our order wrong 3 times. Food isn't tasty anymore.
This review isnt on the quality of the food because I never got it. I ordered a no.1 combo, got a number and was told that it would be brought over. 10 minutes pass, and nothing. I see people that where behind me with food so i walk back to ask and was told sorry it will be right out. Ok I sit back down and ANOTHER 15 minutes pass... I could kinda understand if it was very busy but it wasn't. Talked to a manager and he told me that my order was "bumped" whatever that means and said give him three more minutes. Declined and asked for a refund as i needed to get back to work. Didn't even offer a courtesy meal. I will not return and do not recommend. Not a good first start.
I’ve seen Carl’s Jr ads on tv from different parts of the country. I was driving by and it was lunch time so I though I would give it a try. In my opinion this place is no different than McDonald’s or Burger King. As a matter of fact, the menu is primarily burger type items whereas the other chains offer apple pies, nuggets, shakes etc.. I didn’t see any of that.
Not very pleased with biscuit and gravy. Biscuit wasn't baked long enough needed couple more minutes and gravy was too grainy. I was not impressed.
Fast service great people
So good! I’m a huge fan of Carl’s Jr. So I was so happy I didn’t have to drive an hour to get it anymore. My burger was so good, the meat was juicy, the lettuce was crisp, and the fries I got with it were just right. Also I got chicken tenders for my daughter which were so good crispy on the outside and moist on the inside. It was $28 for 3 combo meals but huge portions so I’m pretty happy with it. I definitely recommend trying this place!
Worst experience at any Carl's Jr. so far. Ordered at the drive through and it took a bit due to being busy (expected) Ordered foord for a friend and myself, got our food and drove away. While retrieving our food from the bag there was absolutely no Syrup for French toast sticks, nothing for the breakfast burrito and no ice for a large coke
Nice employees
Best fast food!
Extremely slow service this time... . 20 minutes to serve 2 hamburgers. In addition, my wife is allergic to dairy, she asked her's with no cheese, but they delivered it with cheese,... we had to wait additional time to have it served properly. Bathroom was not as clean as usual. Sorry, but Carl's did not delivered this time
I was so disappointed in their breakfast Sandwiches we had today. Carl's Jrs. In my hometown serves a good sandwich consistently. Today we were served dry, almost burnt and terrible tasting sandwiches. Definitely not up to Carl Jrs standards.
Great service.
This place has clean restrooms, great friendly service, remarkable fresh grilled burgers and other food like Chicken strips etc. I'd also recommend it because it's quiet and not full of noisy irritating kids loitering like at McDonald's.
Good food.
Only had two employees working, but they were able to give good service as best as they could. Food was fresh and made correctly.
The specialty fries were delicious.
Not bad for fast food. Same chain as hardys. Fast and affordable. Efficient staff.
Best chicken tenders. Hamds down. Burgers too really...
They had fast dine-in service and a great atmosphere. The lobby was clean and the food was great! We got the 2 for 6 deal and it's was worth it! Delicious! We were attending a business meeting in the area and stopped by a second time late that evening for dinner. We will definitely be visiting again.
Service and food is decent. Atmosphere is extremely dirty and smelly. Wish the owner and management lead by example of taking pride in mainting entire restaurant and play area.
It has food
I love Carl's Jr but this one in particular has awful service, they take for ever to make an order one item or twenty it's awful.
Very pricey, but great food
Utter disappointment!
Fast food good
Great beyond meat burger
This is one of the worst restaurant in usa .
Love everything they have
Went through the drive through to try a new burger. Staff was friendly. Wait times were reasonable and good was fresh and delicious.
The best burger in the area, the first time I tried this food was in California, my surprise came when I saw a Carl's Jr. Restaurant 10 minutes away from my house. #LoveAngusMeat.
Can't say enough. Just go try them out. You'll be happy you did
Enjoyed it.
The employees at the drive up window were efficient and polite. A wonderful experience and I will return
They were definitely new and trained well. Food was hot and good. Chicken tenders are off the hook. Really good. Difference choice for the area
Love the taquitos, staff is always friendly
It's fast food, what can u say?? A quick fix on ur way to lahaina or when ur craving mainland fare.
What amazing friendly people working tonight. The food came out so quickly. Jacob took our order and was very friendly and the food was fresh and delicious. Definitely going to visit again. Thank you night shift for being AMAZING!
Its fast food. My sandwich as okay, the fries were good, and my stomach regretted it a few hours later.
Good breakfast
Great place for a big burger
Good taste
Great fast food, cheap and good service.
(Translated by Google) Because my son is going to buy kids meals for toys and then they come out of there you have to be over (Original) Porque mí hijo va a comprar kids meals por los juguetes y luego salen de que hay que sé acabaron
It's alright nothing or a how about you love me some carls junior though
Editing my review. Wife just ordered a 1/2lb guacamole bacon thick burger and when she got home we discovered it was not a thick burger or a guacamole bacon burger. Ive subtracted 3 stars for this if there were a better option for lettuce wrapped burgers I would pursue it. I have also subtracted a star because they really are very expensive compared to similar options. Food is good service is friendly. Sometimes they have problems with their deliveries being on time so they run out of things. This has happend to me on 3 or 4 occasions.
Fast food what do you expect
Great prices for above average fast food.
Very good food. And pleasant staff!
I have always enjoyed going to Carl's Jr. Today my sister and I stopped in for lunch and we were very disappointed. Her fish sandwich was cold and didn't have much flavor. My double hamburger was cold, completely soggy with excess catsup, and the meat was dry and tasteless. Fries and onion rings were ice cold. I don't think we'll be back.
Ordered a breakfast sandwich, while inside used the services, and they were in quite disrepair. Received the item and something either my mouth or the sandwich didn't really agree. The sandwich was quite greasy. Will make a point to try this location again in the future to see if it earns any higher (or lower?) marks.....
Food was great service was fast and efficient I will be back
You can ending burgers in to a lettuce rap
The sandwich was huge, but the meat was lacking in taste. It was delivered fast and was affordably priced though. I'll try chicken next time I stop at a Carl's Jr.
Typically it's fresh and good. But unfortunately the six dollar thick burger was cold and sloppy. It's probably because they were busy.
It's a nice enough place, if you don't mind going through a security check upon entering the restaurant. Placed our orders, didn't get everything we paid for, and had to get back in line and wait to get back to the counter to review the order with the person who gathered our food. It was rectified, but by the time we got our complete meals assembled, our original order was quite cooled off. The ambiance was good, and it is conveniently located. One other good thing is it enables someone on a budget to grab a bite in downtown Phoenix without taking out a small bank loan.
Small burger but good
The fries was like I was doing at home. Good! My first day visiting it so I hope they keep it in that way!
Big Burger.
the tasty stuff
The food was good, but the service was lacking. A full hour before closing, all the chairs were up on the tables. We had to ask if they were still open. Though we handed them a coupon, they charged us full price until we called them on it. And they were not going to give us a receipt until we asked for it. Doesn't make me want to return....
Loved the app, but they crashed it :-(
Delicious finger-licking good!!
Been working construction across the street from these guys for quite some time now always been very respectable very clean and I mean come on any place that's willing to let a bunch of stinky men come into their place in waves and eat their food and clean up after them are some good people almost as if it's their own
Good food. Daughter had fun playing on toys. Very relaxing.
The burger was great! Juicy and delicious!
Best hamburger's in nogales
Best biscuits, hot and beautiful browned crust
Be
Not bad for the price...
If I could do half a star I would just because the fries are good. Ask for no onions, Onions on my burger my burgers were completely naked with hardly any sauce and was thrown together like a five-year-old did it. I will never eat at that Carl's Junior again. Completely unsatisfied.
They changed the menu to where it costs more for the things they used to call 5 dollar boxes. The drink machine was not fresh or clean. A lot of the drinks in there are flat and hot. The cookies taste like they're not fresh. They really need to improve things around here.
Rocky mountain high burger
Service is great ( Happy Valley location)
Absolute garbage used to be good. My food was wrong and old also the dirtiest restaurant I've ever been in.
Excellent
They have wonderful country burritos that are amazing! They never disappoint me!! Thank you
Both places closed. Even when stated open. What a waste of a drive
Nice easy place to eat downtown
Slowest fast food you can find. Just waited about 20 mins for my meal, including after someone that ordered behind me. And they offered people in front of me some free things for the wait...but not me for some reason. Today the screens went down but usually slow regardless of reason.
Good.
Don't forget to do the survey on your receipt so you can get bogo next time.
Had to leave (without ordering) after waiting for 20 minutes. They prefer to take drive through orders so maybe drive through is faster.
Slow but good food overall
Carl's Jr. has a surprisingly good chicken sandwich, it's reasonably priced and very well executed. A good choice for lunch.
Went to go get breakfast over an hour after they were soaked to have have opened, nobody was there to take my order
It's a hamburger place Great home made hamburgers of good quality and great taste.
Ok food
Good food and fast service Clean
In my opinion this is the best of the fast food chains
If you up for a burger n try something different give them a try.
Always good like Dwayne and Val
Fast service, waiter was super friendly and respectfull.
Fastfood
Ono worth da $$$$$
I would give this location a ZERO STAR rating if it were possible! The manager on duty was the ABSOLUTE WORST July 19th at 6:51 pm, unfortunately she declined to give me her name (go figure) she was a heavier set Latino lady with a lip ring. I had gone through the drive through due to being in a hurry, I waited for someone to answer on the intercom and had to say hello a few times before someone actually answered, I had ordered a beyond famous star burger with no cheese and NO sauce at all, as I pulled up to the window a gentleman had relayed the order back and said you want no special sauce? I said no I want absolutely no sauce in general (mayo ketchup etc.) just no sauce please. He then leaned over to the manager and relayed my message, the manager argued with the gentlemen and said “NO she said NO SPECIAL sauce so put the order in like I say”. Ok let’s get this straight, I don’t even know what the hell “special sauce” is I just didn’t want any sauce at all... I mean why is that so difficult? Anyways they made me pull forward I waited for another ten minutes until they brought me my burgers, and of course it was covered in mayonnaise.. my husband walked inside to return the burgers and get what we originally asked for “the absolutely no sauce burgers”. The manager argued with him and was extremely rude saying I asked for no special sauce (which I guess is ketchup? Again I didn’t say that but she was very adamant that she was right and everyone was wrong and to order correctly to begin with), they remade the burgers and she was yelling aggressively at her employees which I thought was extremely toxic and unprofessional!! my husband handed me my burger after they remade it and yet again covered in sauces?!?! I called back to get the name of the manager and she absolutely refused to expose herself. So instead we just won’t be returning to Carl’s JR. store #1101773 and definitely won’t be spending anymore with this corporation if that’s the type of managers they’re employing! Beyond Disgusted!!
It's Carl's Jr.. So food was good but it was really warm to eat inside. It would of been nice to be able to eat comfortably while getting away from the heat outside.
I love this Carl's junior. I've been 5 times. I travel 35 minutes just to get my fix. The food is never greasy and always taste the same. The restaurant and bathroom are cleaned well and the employees are wonderful.
Always fast service and good food at this location. Very nice people gave me a free drink a few times even.
Very clean and fast service. Food delicious like always. Friendly staff
Pulled up to the drive threw ask for a chicken sandwich guy says fresh out sir as I seen this running from the back door
I usually go to this Carl’s Jr.’s but today when I went there there was this one young Mexican girl who was really rude to me and she spoke like I was stupid. This place is usually good but this girl needs to change her attitude.
Service was excellent considering all the customers this place gets. Very patient super friendly
The ONLY Carl's Jr on island so gotta give em a good review. It's right with the gas station so you can get a lot at one area. Has a drive thru or you can dine inside. Never had problems coming to this location.
Disgusting place.. super dirty.. chicken sandwich was hard I ended up throwing it away.. play ground is great but filthy filthy.. no clean tables n even after I asked them to wipe a table it was sticky.. I will never come back.. honestly if I hadn't already oerderedy food I would have left n gone else where..
The food is the closest to restaurant quality that I've ever had from a fast food restaurant.
They hire people from the halfway house of course the food will be as good as the server's
Food was barely and I mean barely warm. Not hot French fries is not cool!!
Nice local place. Most if the time they get my order the way I want it. It is almost a locally owned restaurant aspect to this one as the management is like family
The one place that is hiding in plain sight in Shreveport on Market St. It has the best service I have witnessed in a long time. And there food is to good for it not to be crowded out the door. David Moomey
Fresh food and loved their chicken stars and a drink for only $3! Perfect for a light lunch and snack on the go.
Had a grilled chicken sandwich with lettuce tomato pickles and soda quick-service place was clean. At the time the atmosphere was very nice.
It's fast food. About what you'd expect. It was a quick lunch.
Real tasty combo meals! Hot and fresh.
My guacamole burger was good and my mom loved her chicken strips, but my diet Coke was flat and I asked for onion rings and got fries. Would have been five stars with good onion rings!
Frikken little Carl burgers. Cheap, great food on a budget.
Fast. Even when that were busy. Nice friendly service
The food is good, however they continue to get the order every single time
This was my first time at a Carl's Jr in years. The food was not great, although pretty much what I remember. But they got my order correct and it was fast enough.
You guys! They have beyond burgers here!! As someone who can't eat red meat and for those that don't want to, I have to tell you I've tasted the grossest veggie burgers, and I wasn't very hopeful about this beyond meat burger. But it was sooooo good!! It tastes like a hamburger. My child is a very picky eater. She's got tactile sensitivity, so her list of food is tiny. I gave her this burger without telling her it wasn't real meat, and she gobbled it up
Love my salads more than burgers
Great staff! Erick is so friendly and efficient
Abit More Expensive Then The Surrounding Carl Jr's.
Hot and fresh
The food is what you expect from fast food. The service was ok, but it took a while for the server to understand what we were odering.
Everything cooked to order so tastes fresh. Large portions for the price and they offer an unpubliczed Senoirs Discount
We are gluten free. The lettuce wrapped hamburger with everything was the best.
Burgers was fresh and delicious the strong fries were cold but ok
Good. They are frequently out of items and/or have broken machines though.
Food was good ...only thing is that it seems they forget about the lettuce in my famous star ..lol they always find the smallest piece of lettuce just for me and I forget to tell them.
Great staff and very good food
2nd time leaving the drive through, getting home and the sand which I ordered has something missing. Bacon egg and cheese only had bacon ....not worth the drive back
Very friendly and helpful. I'm giving you all a five star keep up the good work
Good food, but extremely slow! There is nothing fast about this fast food restaurant. I have not eaten here because I did not want to wait. The staff doesn't seem to care either. I would eat there more often if they had a motivated staff that wanted to do a good job and get the food out to the paying customer.
Good food, but the chicken tenders usually end up in you waiting in front. But still good, would recommend, unless in a rush. Keep in mind to check your bag of food, they sometimes forget something.
Waited over a half hour in the drive thru for chicken strips, was assured that the chicken we received 30 min after ordering was fresh, only to find half of it was the old stale chicken that had sat around for hours! Really horrible service, save your self and eat at the subway across the street!
Good customer service, a little slow, but okay.
Good 5 dollar deal
Hot coffee and warm bread
Always good food and fast service. But I did have a bad night one time trying to get fried zucchini on the bun instead of burger. They dont do it at this location. Kinda of weird. But everything else about this place is great.
Thank you Kanye, very cool
Pretty bad product. The burger was horrible, dry, overcooked, and cold. They slapped on a piece of cold cheese, some cold lettuce on a cold bun and you had a cold mess of a crappy burger. Avoid this place until it gets it's quality up to par with the west coast stores or is replaced by an Arby's. Right now lots of better choices in that area.
Good play area. Food is decent.
They have good food but most of the staff is really rude
I'm not a big fan of the burgers, but their breakfasts are good.
Great all natural burger and a hand spun shake for under 10 bucks.
Best breakfast burger ever.
The food is good. The fountain drink machine needs to be clean. The drinks taste like mold.
Best fast food on the island
Good service :) friendly cashier
Delicious burger wraps, can't say enough up the wraps they are amazing.
I love the $5 boxes and the fries are always fresh.
The chicken was not good at all
Clean, decent service and very friendly manager
Really good food and the best onion rings aroumd.
Amazing burger's friendly people amazing service.
Beyond Burger
Increased rating due to improved service recently.
Great food
April and Elisa are AWESOME friendly and excellent service great team! !
Bit pricey but the veggie burger hands down the best!
This is located off a highway junction and is the worst and slowest. The inside was packed full of people and trashed. 1 person at the counter, no managers. Food piled up on the counters waiting to be served for nearly 45 minutes before it was served. It took 2 girls 20 minutes more of staring at a flashing order screen hardly moving to get our 2 burgers on a tray. I've never seen such slow terrible service at this location until this Sunday June 8th but I only visit about once a month. The food is always made well which kinda makes up for the rude, slow employees and dirty state of this location.
Great food and service
Good service.
This place is horrible, they never get an order right and i have to repeat myself several times to get the order. Wish they would close this branch and open up something different.
Clean and welcoming.
Good food, nice polite staff.
Food was warm and would preferred it hot but know to request it next time. Shouldn't have to though
Pretty good~I get two hamburger for only $5
How much more lazy could a establishment be. Order to simple chicken salad to go cuz I was in my car. Went to eat it, no napkins no knife big chunks of lettuce slices of tomato and a big chunk of chicken right on the top two slices of onion and a couple sprinkles of cheese... Oh and my medium iced tea was 3/4 ice and a quarter water flavored I guess T I don't know. I won't be back thanks for nothing
This place will make you sick if your not careful, they will serve you raw burgers. Will not be going back here again! :(
Very slow drive thru and the food was cold
What else is there to say other than mmmmmmm
Good service and food quality, fast!
Service was accurate & friendly, store understaffed. Bit of a wait they Understand good service and fresh hot food is worth a wait...nice job.
Good food on the way..
Burgers are ok. Not as good as Hardee's but the cookies and cream shake was solid
The buns were a little soft for my liking other than that the price was ok and the selections were good
Good burgers!
Good food great service
Best fast food breakfast in town. Still a Hardee's breakfast.
You guys are great here. Keep up the good work. Take a look at my Cheesecakes on Google or Facebook at Cheesecake by Thomas Pueblo Colorado. Here are some pics.
Can be hit or miss
Good
Crowded parking. Service can be slow. But as fast food places go this location is ok.
Always a treat if ypu been on your feet , and cool place to sit and eat or meet with the family , God blessit
The service was great.
Great place great food and good service.
The best burgers in the fast food business. 1/2 pound #7 with fries and no pickles can't be beat.
Clean restaurant. Great customer service. Non-greasy food. Walk out stuffed on less than $10. Can't ask for more from fast food restaurant.
Good burgers!
Food is decent, but they took many items off the menu like the thick burger and now there is only 4 burgers on the menu, prices are also really high on the all Star meals, 10 or 11 dollars for one of them at the arena when if you go to one not at a sporting event they are all 5 dollars.
We always eat here after coming to the States!
Good food
Soo this is our first time here so for now it's a one star. We ordered simple burgers and fries. They came out super saggy and the burgers semi warm... sure ok its expected plus fast food sure but then the drinks were so flat it isn't even funny.. maybe next time it will be better? I dont know but even the cashier was rude so
The dirtiest fast food restaurant we have ever been in. Trash spilling out of the trash can right at the front door (should have been our first clue), large red drink spill under a front table, instead of cleaning it up they just put the chairs up on the table so no one could sit there. The fountain drink area has spills and straws stuck in it....there were 5 workers there, when my husband mentioned how unappealing all this was, he was told they were understaffed. There were only us in the place and only 2 cars in the drive through. But they certainly were a happy bunch of workers.
The food there was horrible do not eat there I want up throwing away everything but the cookie
BBQ Chicken Mmmm
Slow service. Mediocre food
they forget something just about every time
Ordered a double western bacon, I have had the burger many times at other locations. The one from here was terrible. The best way to describe it would be, It tasted like a burger you would get from a gas station that's been sitting under a heat lamp all day. I didn't even end up finishing the burger. I just threw it away
(Translated by Google) Hygienic is different. (Original) Hygienisch ist anders.
Started off horribley, sat in the drive threw for 10 mins (no one was ahead of me) just waiting to order. Then waited another 5 after i order got my food and got home and didnt receive anything i asked for. Worker had horrible customer service.
I come in the mornings and its always calm clean.
Love your easy it is to customize for keto
I like their burgers and I know them from Singapore. What they had in Singapore and highly missing here are the sauce, onion and salad that we could find in every Carl's Jr in Singapore next to the drinks
I bring in my own food to eat here. The kids don't seem to mind their chicken star nuggets and Playscape. If the Playscape want there, we would never go.
I ate there on 2-14-2019. I got food poisoning and have been so sick l never want to eat there again. It had to have been something I ate from there because the only other thing I ate that day was some toast.
We always come to this location, the customer service goes beyond what we expect. Dane was really professional and made time to ask if we needed anything else halfway through our meal. Definitely will be coming back.
Good food but overpriced.
1st time trying and loved it! And they where very fast about getting the meal to me.
(Translated by Google) Thanks for your attention (Original) Gracias por su atención
Awesome service and friendly people!
I frequent here a few times a week as close to my work. Always great service and the orders are never wrong. Very quick drive thru
Burgers be amazing
I think I'm going to stop eating this stuff
The place is nice and clean. Great service and its not too far away from Levi's Stadium. Good food!
Big and tasty meals!
Always delcious and this place has a nice view.
It took them ten mins to even take my order because there was no one to see or hear me. Very bad customer service
Amazing food but so so expensive
Went to drive through. They told me "our drive through system is broken". Went inside. Waited 10 minutes before they took my order. Ordered 2 large meals and she ignored me and put me down for 1 large and 1 small meal. At least she had a decent attitude though. Waited another 10 minutes for the food. Drink station looked like a grenade went off there. Drinks were all flat. All the trash cans were overflowing. Bathroom was destroyed. Would have been more worth while if the employees had just a little bit of hustle but they were all just moping around. It wasn't really that busy either!
Drive thru gave me wrong order, got home it was all wrong. Besides waiting 8 min in front.
One of the best “fast” food places in Wasilla. They make a pretty decent burger that is really good a filling for the prices they charge. Their combo deal are amazing and they give you the option of mixing it up to suit your needs. Their staff is really friendly and polite especially the young man (wears glasses, blond-ish hair) that work the drive thru, he’s always so helpful. Even though I have never been there and not have to wait, the food is worth it, probably why I my family lives on it.
We loved this place when we were driving through. The lady running the Drive thru was extremely nice and patient in helping us find what food we wanted to eat. The food came out fast and fresh!
I am all about those waffle fries.
Wow, that new guacamole burger is HOT
Good burgers. Excellent customer service
Among the better fast food restaurants in the area.
Hamburger was delicious and messy
They must be paying attention to the reviews. Our service was for 5 meals, had a milkshake, zucchini fries and every kind of special order on the burgers. Took 7 minutes tops. They did miss a fry order, but they just handed us an order of fries with apologies. Burgers we're great! I think people should calm down in these reviews.
Even though we live closer to another location, we always drive to this one because of excellent staff
Yum yum
Great food and extremely affordable.
Good food, good customer service and atmosphere is welcoming as a McD's with a play place. Ok, maybe more so then Mcdonald's actually.
Like any other Carl's Jr, nothing out of the ordinary.
Quick drive through service. Good food & delicious shakes.
Why you gotta frisk me bro I just wanted a burger
The food is fresh and the customer service is wonderful
Would of loved to give them five stars but due to no kids menu four is the best. The service was amazing for a fast food restaurant. The person that took my order was great and you can see that she actually cared.
Had #19, burger w mayo, extra pickle and extra onion only. Most fast food restaurants dont get it right. This store did. will be back for sure! Thanks for a great experience
Starting to get cheap on the fries there Carl's Jr....
How shall I count the ways...... we were the only customers there. We had to wait 15 mins for our food. We did not receive half of our order. We called to tell them we didn’t get our food, they said “oh” and hung up. We went back, they gave us our now cold food that they left out of our original order and nothing was offered........terrible service. It’s a no for me.
Burgers are good, breakfast sandwiches are on par with literal garbage.
I have been let down a lot in life. Little bits of despair. But this place, primarily in the mornings, helps change your morning. Located next to a Starbucks, this little piece of heaven is THE BEST FASTFOOD BREAKFAST IN DENVER, PERIOD. It's all about the order being correct and customer service, which to this point, is the only restaurant in Denver where i've eaten, time and time again, and have yet to be disappointed. Keep it up Carl and friends, keep. It. Up.
Fresh everytime
Great (seriously) burgers. Hideously bad manager. If they get your order wrong (which they frequently do), prepare to be berated by the belligerent and nasty manager if you have the audacity to ask them to correct it. I cannot recommend the Sunnyside location because the service is so bad. I expect the "Five Guys" opening up a few blocks East will take a lot of their business away when they open.
The kids loved the indoor playplace.
Friendly staff who hustle to get your food out. Food was great amd done correctly.
Always clean, neat & the most polite employees. Thumbs up!
Burger was fine. I usually love Carl's Jr burgers. The problem that day was a very long wait at the drive-thru and very overcooked fries. It is usually hit or miss with them. Other locations in the Springs have either been great or given me food poisoning (Stetson Hills near King Soopers.)
REAL onion rings instead of chopped mash in the onion rings which are breaded not battered. Western Burger was very good, but could have used more sauce. Service was fast, correct, and we'll mannered.
Good food and fast service.
Good deals. I like there prices I just eat a $5.41 meal two burgers, fries, a cookie and a soft drink.
service was slow food not as good under new management It has went down hill since they took over
Love the chicken tenders
Went inside and the cashier was helpful and took his time explaining things but was fast. The food is good quality but very good prices.
Same old carls
Fast food is right
The ladies bathroom was terribly messy and no toilet paper in the stall except what was on the floor.
Hamburger party was cold. Onion very strong.
Good food I love the burgers their
Fast device and great breakfast.
Fast service
Good
The slim Texan that works the drive thru window was very patient while my friend and I made our order. Food was fresh and hot.
Employees smoking on sidewalk, extremely slow service, made me wait 10 minutes for my change (cause they ran out of ones). Waited another 20 minutes after cleaning the least dirtiest table in the lobby. And last but not least my food came out cold.
Everything is great fast service.
They see super friendly and provode outstanding service
Horrible service and the food was stale. I normally love Carl's but this location is in desperate need of new management
Probably one of the worst Carl's Jr. locations. Slow service. The whole place feels grimy and dirty. If the kids play land is ever cleaned, it is done so in a very half-hearted way, because the whole thing stinks like a swamp. If you have other options consider taking them.
Typical Carl's Jr. Restaurant.
I see people say "sometimes they're slow" every time I've been here they take absolutely way too long and almost every time they forget something. Don't know if this is just the evening shift or what. Dinner time is the only time I go.
It's proper y'all
While the service is not fast by any means, it is way quicker more accurate with orders and hell of alot cleaner then the one by ATT off of johanson Express way
Guacamole Burger was fantastic. However my order was incorrect. I did not order a meal yet I was charged for and received fries. Didn't catch it until too late.
Took forever and got my order wrong twice. Found out after eating (sadly) that one of their male employees by the name of Jordan did not wash his hands after using the restroom.
Great place to get food before a game. It costs less than the inside Carl's Jr. You can take the food in. At halftime you can get a free soda refill. They also take the coupons that get handed out after games. Friendly staff.
Great place to eat and relax.
Great place to visit!!
My husband ordered me two spicy chicken sandwiches plain. The woman who took the order did not read the order back to him and when we recieved our food, it came out incorrect. He went back to the counter and asked for them to correct the order. While walking back up, I watched the employee (who appeared pregnant) roll her eyes at him and the rest of the employees gave him an attitude. The Male cook behind the counter was the only person who seemed to care that there was an issue. The staff also seemed to keep eyeing me at my table while we waited for the correct order, and again rolled their eyes when my husband walked away from the counter. I dont usually write bad reviews, but to watch an entire staff behave that way really upset me. I work in customer service management and understand the frustration that comes with it, but I felt this was not handled appropriately by most of the staff. My husband worked for Carl's Jr as his first job so I KNOW this is not typical behavior. The management of this establishment either needs to retrain the staff on handling their frustration at work, or address their own frustrations if they were present for the situation. The time was around 4:15 PM on may 27, 2019.
Their jalapenos poppers, fries, and tenders are the best around hands down I'm not much of a burger guy but everything on the menu is a 10/10.
Always a great place to eat.
I love the #1....yummy
Great food, fast and good service.
I ordered a Guacamole Bacon Thick Burger from the drive through (#6)... After my drive home I open this up!? So not happy right now to the point where it got me to write this review.
Food was good and service was fast.
Messed up both orders: Didn’t take out the condiments as requested on one burger and Missing jalapeños on a jalapeno burger. When we asked to add them on, the bottom bun was soaked and soggy with jalapeño juice. One of the guys acted irritated that I asked for a replacement bun, although the cashier was friendly about it. Gave me a broken bun. The inside of the restaurant is full of flies, all around the drink station and seating area... Bathrooms are dirty with empty toilet seat covers. Giving 2 stars instead of 1 due to the friendly female cashier.
Was ok. Dont have this restaurant back home but see all their commercials so had to try
Had a lettuce wrapped burger awesome
Disgusting place.. super dirty.. chicken sandwich was hard I ended up throwing it away.. play ground is great but filthy filthy.. no clean tables n even after I asked them to wipe a table it was sticky.. I will never come back.. honestly if I hadn't already oerderedy food I would have left n gone else where..
This place can be iffy customer service is always friendly but often at times they mess up on the order but they are quick to fix it so overall I gave them a 3 ♡♡
Carl's Jr did not disappoint. First time here, ordered the Original Six. Amazing burger!!
I had a great burger and fries, customer service was friendly and my food was fresh. Love Carl's Jr
Fast service
I was driving a route and I was running 7 minutes behind food I have about 7 minutes before I head to leave I was able to get in and get out within 3 minutes and still have time to eat my food before I have to leave.
Great rap,for those guys who like a 30 inch waist
Bad service most of the time
This location consistently dishes out great tasting food quickly and with smiles. The staff is always friendly and hard-working any time of day. Love this Carl's! No Green Burrito items. Parking can be sparce at lunch and dinner.
Clean, great service and great food!!
Not open 24 hours. We came by at 12am and it was not open.
Fast service
They now have a vegan burger
Pretty good plant based burger
Always good
Fast friendly but no food that I can eat. I used to go here for my ex when he was too ill to go.
Ah it was ah, very good, very good! I like it ah do much!
Amazing food and great treatment
They didn't take my order out until I went up and asked about it after like 10 min, my friends order was also messed up, and when they brought me my order it was wrong. They never apologized and had bad service
My son won $100 of gift cards so ten cards which added up to $100 well they don't work at any Carl's Jr restaurant n I been calling n calling no answer n talking Stick resort arena says they can't help why send gift cards that DNT work he won a contest n now these are no use called everybody but no answers so don't recommend this location
Good fast food. Right up there with Wendy's. Service can be a little slow but it's good food overall with minimal mistakes.
Good, hot fast food
They hire people from the halfway house of course the food will be as good as the server's
Get ready for a LONG WAIT! 15 minutes or more! Unorganized individuals running around yelling everywhere. Even the manager was asking his employees to help him with the register. The place is a disaster. Staff was not trained properly. Definitely wont be coming back.
Food is much better than it was a few months ago.
Where's the meat! Paid almost $11 for chicken sandwich with a small onion ring and medium drink. A lot of bread a quarter inch slab of chicken a slice of cheese and a piece of lettuce. The guy behind the counter after waiting for them to cook the onion rings drop them on the floor so I got an older batch back instead because I had to go.
Good food. A bit slow.
Good food I just feel you need to bring the prices down a bit way over prices for some burgers and fries...can almost get a steak dinner for what u pay here
Yum they serve many sandwiches, drinks, salads, and many more. I have celiac and they make me a sandwich in a lettuce wrap minus the cheese, tomato, lots of grilled onion and a wonderful sauce for my sweet potato fries.
They have the best chicken strips in Fairbanks.
Nice cashier.
Undercooked, cold meat, very little guacomole, forgot to give us ketchup but they were fast 30 seconds or less in drive thru.
Very clean place
Not terrible.
Pink fast food beef. Yikes.
Friendly staff, newer interior, food was quick and tasty. Lobby could use a good cleaning.
I've been excited to try this establishment since they opened. I just visited and had no issue with the food itself, just the female manager on the afternoon shift. She is unbelievably disrespectful, has an extremely short temper, a vulgar mouth, and I genuinely believe she has some deep-rooted mental issues. I witnessed her unprofessionally rude behavior with an employee as I was waiting in line, she spoke to him as if he was a child and completely degraded him in front of a customer he was assisting. I find it unfortunate and disheartening that kids who are trying to make ends meat have to take orders from a bitter and immature woman. Definitely made me boycott this location. Hopefully the owner can replace her position with someone who doesn't throw temper tantrums like an infant.
Good and Fast..
Great burger!
The food and the service is hit or miss.it's not consistent on either.
PlaceGood food for a fast food
Drive thru staff friendly and courteous, I like the #18 and found the chicken sandwich crispy to perfection.
Omg this is the biggest play house I ever seen
Loved it.
There was one person ahead of me in the drive throigh and it was empty inside, still took 30 minutes to get chicken strips, undercooked chicken strips. The old broad at the window is surly. Went there twice, never again. Gross.
Burgers are Almost as good as Hardees
Fresh to order and delicious I recommend this place
The burgers here are amazing.
Speedy service. Good food. Ok customer service.
Friendly
Loves Carl's Jr. It was a little sloppy though.
Always good food at this store. Good service as well. Enjoyed staff tonight 2 Dec 2017 1800 hrs
They kept cutting me off when I was ordering and telling me my total I explained that I wasn't finished ordering and yet they kept to doing it I will never eat here again
Great food and friendly staff
Love this place! The staff is always nice and friendly and most importantly, fries are almost always fresh!
Love their super star burger. Better than any burger ive ever tasted
I live thier Bacon Guacamole burger. Delish!
This one is hard to describe to anyone who isn't from Maui. There was no Carl's Jr on maui, so when it opened it was a big deal. We would drive across the island to eat here even though it was in a gas station. Variety is always desired when you live on an island. However, it is just a Carl's Jr and it is in a gas station. It also is expensive, compared the the ones on the mainland.
Great sandwiches... Ono da food
This place takes too long to get your food to you and that's panics that work there are very freaking rude
Best breakfast deal in Alaska. Very quick service. Food is prepared only after you order it.
Good burgers and service. They need to give the children's playground a renovation because the plastics the children step on are broken.
We had a long wait however they were absolutely slamed!!! Glad for the Playland and for the kids. !!!! The staff was very efficient under the circumstances.!!!
Good
fast/friendly
Watch out. They get real backed up at lunch. Sometimes only one person working counter at 12 noon.
Great hamburger clean eating place
Slow, dirty and milk shake is emphasis on the milk! It was basically chocolate milk!
Accurate and fast service for a lunch rush
Good variety of food. Staff not too attentive or caring about customers
Fine charbroiled burgers
This location specifically removed the cheapest combo on the menu because there was a even happening close by. They plan on bringing it back after the event is over. This practice is why the youth of today are rejecting capitalism more and more.
Busy, but still friendly and quick.
Worst freaking fast food place I'm wasilla. I had to get my order fixed 3 times. Not the first time either. Even after going in and telling them what I needed, they still get it wrong. Every time. The meat is cold and so are the fries because they sit there and nothing is ever cooked fresh as much as they say! Tired of giving this place a chance! Just lost a customer
Fries were a little soggy and my shake was pretty melted.
Grab and go. What are you expecting, fine dining? It's predictable and good, best solution for a Maui wine induced hangover! the
Best cheese burger I ever ate.. but I can't remember which burger it was.. everyone was friendly.
Same great service as usual. But the soda machine wasn't working well, hence the four stars.
Tried the new fish sandwich and it wasn't very good at all. It said "beer battered" but it didn't have that consistency at all. It was dry and only had a small dab of tartar sauce. The fish to bun ratio wasn't very good either, so between the lack of sauce and the bun problem it made for a really dry sandwich. I also thought it was pretty tasteless. I was super disappointed to say the least. I normally enjoy most of the sandwiches at Carl's Jr. I also had the zucchini and it was yummy as usual, so at least I had that 1 item that was good. I really regret that I have to give this poor review but I was really looking forward to that sandwich from the commercial on TV. I was really hungry when I got my food and totally disappointed.
Very nice employee's
Food good, prices is high(like me rn), for small burger. Good if u have the money tho and r not fat.
Luke warm hamburger and fries
I love Carl's j.r
We were the only ones waiting for an order and we waited 10min for SIX sliders and they were dry.The fries had almost no salt and they were limp.
They get our orders correct
Love the veggie burger Beyond Burgers Rock
Love the western bacon cheese burger and in my little town of Ketchikan we don't have a Carl's Jr. It was great to get to have one.
It all started when I was 5, I took my first bite out a burger in America on 4th of July. I remember the soft buns and all the flavor which blew me away like a Tomahawk missile. I would stand there and watch the fireworks go off while chewing with my mouth open. The mayo and ketchup drop down and stain my shirt as my Labrador Retriever "Apollo" licked it off. I could say it tasted a lot like Freedom. I never thought I would relive a moment like this again. An experience so unimaginable you can only experience it in real life. Slowly the flavors and experience would fade out into the abyss of my memory. As I grew older I forgot all about the authentic taste of an American burger. I would just drive by past the burger joints after they have disappointed me; luring me in to eat their so called burgers. I'm not sure if I would feed a prisoner of war with that dog food. Then a special day came about, one that had to be noted on the calendar. On a nice hot summer day after a days work in the sun digging trenches, I felt a rumble in my stomach. My friend invited me to go out to eat. I was hesitant to go eat at a fast food joint, but after all the nagging, I said "very well." Here we roll up to a Carls Jr that was down the street of the Job site I working on. Stepping out of my Ol' American Diesel truck I could smell the grease and diesel mixing. I had a sudden tingle rush up my back. I knew this is going to be good. We walked up to the door and the my last thought was "this better be good or else." My experience with burgers changed once I stepped inside Carls Jr for the first time. There was a lovely server standing there to take an order. If I remember correctly, her name was Luiza, she had the greatest attitude with me and my bitter heart toward Fast food restaurants. With a smile on her face she took my order of a number 1 on the menu. With a lady like that I wouldn't be surprised if there would be a line out to the parking lot. She got my order out as soon as possible. Brought it up to me, "here's your number one, enjoy." Those words are still ringing in my ears. I opened up the bag and there it was. Looked just like the one I had when I was young chap. Biting into the sandwich was phenomenal. My friend asked me why I was tearing up, but I don't tear up; I was sweating from my eyes I told him. If I was there alone. I'd probably let them roll down though. I just want to say thank you Luiza and the staff that made my experience at Carls Jr so awesome and memorable. I recommend this place to anyone to relive a moment like mine.
Good prices .b
Nice and polite but employee had hickey on the side of his neck.
Very good experience with lady at 8pm 04/11/19 my card didnt work right off she was very patient with me
Nice , friendly staff , fast service
I'm not one for fast food as I have been slowly cutting it out of my and my family's diet. I will say Carl's jr. doesn't taste like the typical fast food chain. It actually tastes like freshly made burgers rather than cardboard on a bun. Fries have been improving but still not the best. The burgers are where it's at along with the chicken sandwiches.
Actually got our order correct. Food was good and staff was pleasant.
Ordered a biscuit and gravy to go. Apparently this location thinks it's a good idea to put the gravy on the biscuit so by the time you get to your destination it's soggy. No other Hardee's/Carls Jr does it this way.
Good food and get to take meal into arena for event
The last two times I've been there, the burgers were cold. Good but cold.
Good burger
Place was discussing, every table was dirty the area around the side machines were covered in ketchup and soda no one there cleaned anything the 30 minutes we were there
The young man who waited on me actually figured out the correct change in his head. Can't remember if I ever saw that in a fast food restaurant before.
If you are doing Keto, they do a great low carb lettuce wrapped burger.
Clean place
Ordered a burger opened it in front of staff showed them cold squashed burger asked if they were happy with this all three said that’s the way it is , I laughed set it on counter with the fries and drink and walked out quietly won’t return bummer deal, was hoping for a little more professionalism given the opportunity to fix the burger.
The worst of the worst. The place was discustingly filthy. There is no way this place could pass a health department test. Carl’s Jr. corporate should make them take down the sign. We arrived at about 6:30 on a Friday night. Waited in line for about 10 minutes. No one there to take orders. Looked around and saw 9 tables of people waiting for their food. Young man and young women just standing there with their backs to us. I finally asked them what was going on. The young man said they were short staffed and that they weren’t taking any more orders until they got what they already had out. He didn’t know how long that might take. Obviously there wasn’t any management on site. I will never stop here again. The four people in front of us left without ordering. So did we.
Added review by
We stopped in for a quick meal before going to the Museum and I was disappointed restraint was not clean and our food came out cold
Fresh well seasoned food
Ordered normal fries and got waffle fries. Service was decent. Food was good
Very nice workers ...refreshing since customer service is a thing of the past.
I like this Carls
It's fast food, not incredibly easy to get in or out of
Best experience of my burger eating career lol. Great service and great food. Couldn't beat it.
The best fast food burger that you can get. Seriously one of the few places I actually look forward to when busy. The staff is always quick and super nice. My son loves their food too and he usually only eats healthy things like vegetables and fruit. Never too busy. It is one of maybe two fast food locations I can recommend over restaurants.
They make wait about 15 minutes thru the drive thru before some one ask me what do I need and when the finally finished my order no even thanks for coming to the place
Good food don't ask for hotdogs though.
one of the bestest Carl Jr's in town, plus the employees are very nice
So far a always get the same customer service great attitude great service even though it's a custom order every time 5 cali classics lettuce wrap no classic sauce add mayo, x x red onions, x x white onions, x x grill onions and jalapeños i guess some times bacon
Drive thru employee didn't handle less than courteous customer very well.
Good deals on meals
I order a chicken sandwich which was prepared just the way I wanted it.
Order comes hot and fresh every time!
Fast and good drinks are high. Food fresh
Worst service EVER! Nobody speaks English I had to use a translator on my phone to order my food! They actually had the nerve to act irritated! How is this possible in America?
The service through the drive thru was spot on as usual. My order was simple and came to me hot and accurate. The staff here is always friendly and they seem to work together as a very cohesive unit.
Decent food and great service
Fast fresh &good.
Customer service is good
Good food but kinda pricey
TEN STARS IF I COULD. THE BURGERS ARE AMAZING.
This Carl's Jr. is the only one (of two) in town that has fish tacos. Just FYI.
Best fast food burgers!!!
Decent fare for fast food. Slow service
Cheap and tasty
Stopped here on my way to Echo lake. My two meals took ten minutes to prepare. Ugghh. Food was ok but I don't recommend it.
Good was good. Great portions
Good food and great prices! My kids and I enjoyed it!
They messed up my meals. the opening manager apologized over the phone and said she will replace meals. the shift lead when i got there said he would not replace my meals and only refund 1 sandwich even tho both meals were messed up. Very disappointed.
This was the best experience ive ever had at a fast food! I was greeted by Jesse the District Manager, He was so happy and had such a great attitude! His customer service was excellent! Me and my mom wanted to share a number 8 which he had it cut in half for us (other places dont do that) and when my daughter got her cheeseburger with no beacon as requested Jesse brought over a new burger and a small desert for the inconvenience☺ Jesse we all wanted to say thank you (my daughter, son, mom, and myself) for this amazing experience! its the little things that count and you definitely made all of it count and made our night! After so many places with rude customer service it was so refreshing to see that there are still some people that exceed when it comes to the word customer service! May god bless you!
Super slow drive through service. Waited 21 minutes, got a cold burger and only one other customer was ahead of me. Very disappointed.
Great service the best I seen in a very long time!!!
They are constantly understaffed I went into the dining room to order some chicken tenders and the only person behind the counter so that he was too busy to help me in that I'd have to wait a while
Very slow service and very poor attitudes. WILL NOT GO TO EITHER LOCATION AGAIN!!
Clean place.
God is god
Staff was slow
This is one of the greatest places ever the food is the best and very reasonable.
Always great food
Great food and service. Ir would even better if he or she were to ask, " are you an employee for Carl's Jr? " I would gladly give he or her my employee number for my employee discount.
Food was super fresh, staff was super friendly. This was definitely a great place to eat!
(Translated by Google) I like very much (Original) Me gusta mucho
When my family and I go there to eat it seems to always have flies flying around.
I ordered 4 burgers and got home 30 min away to find 3 tasted rotten. I called to talk to someone about it and they wouldn't take my name for a credit and hung up. Now they wont answer the phone. I go here all the time so I am bummed they would act like this.
it was 4Th of July, Getting ready to see Fireworks. Food was good.
The food was not very good !!!
Food was excellent once i received it. I sat in the drive-thru from 9:16 (I looked at my phone to get the time) to 9:35. 19 minutes to get my order and it was not correct. The person in front of me left the drive thru without getting their order. I ordered a steak and egg burrito and a monster biscuit. I received the steak burrito and an order of hash browns.I tried calling the store to let them know that I didn't get my biscuit and did not get an answer. I had to send the person I ordered the biscuit for back to the store to get it.
Staff is nice but be becareful with your belongings a customer stole my phone
Breakfast burrito is the best fast food burrito out there
It was ok my burger was dry and the fries were cold but everyone else's was ok they said
It was fine. Wouldn't define as otherworldly in contrast to some places I've been to in CO. Then again. I am not huge on burgers. :)
Very clean friendly staff will go back
Slow service. Nobody knows what they are doing. The food is alright. They only filled our large milkshakes 30% of the way. Not very clean inside the building.
The gal that worked at the drive thru tonight is super nice. However, it took 15 minutes to get two burgers and two fries.
Nice place. Great food.
1st time going here and eating at Carl's Jr. Actually, I found the burger to be quite delicious.
They were "out of shakes" and almost didn't have chicken tenders. But they did. And the food was hot and fresh. The staff was very nice. The burgers are amazing for a "fast food joint" We had a teriyaki burger and a western burger. Very good! Will definately go again.
Food was ok. They messed my order up.
Food comes out quick, always hot
Chicken not cooked all the way through
Tried their burger and it was good. Devoured that burger like it was nothing.
Girl had something in her nose and service was slow when there was nobody in the store
Was recently purchased I would guess since all the staff seem different and the service/food has suffered. The quality and care isn't up to their previous par with the 'new' staff they currently have in place.
Great
Order took longer than it should have in my opinion. Aside from that, great!
Still my favorite.
I think they deep fry the burgers.
Pick the patty/patties' size for your appetite.
Really nice Carl's Jr. Friendly staff.
Takes way too long to get food out and half the time they messed up the order. Drive thru is ridiculous, have to wait 5 minutes for them to finish someone else's order before even at least taking mine. Also, dirty as hell in there. Place needs a major remodel and new management
It's friendly and my order didn't get messed up.
Service good food average
The prices seem high, at least 20% higher than I would like to be paying. The food always tastes great and the place is usually pretty clean. The walk in service I guess that makes it all worth while. DOUBLE WESTERN BACON CHEESE BURGER PLEASE!
All im going to say is Taco salad...hold the beans
Wish the prices were a bit lower but honestly great food for fast food options
Great customer service, food was excellent
We love Carl's Jr.! They have the best biscuits to be had anywhere around, hands down
Not even worth a review
It was par for the course in terms of Carls Jr. Decent food and a nice inside seating area to grab a quick bite.
Loved the new ultimate burger
It's fast food. Beyond meat burger is worth it for vegans, or people looking to try more vegan foods in their lives. This place has good parking in back.
Ok no problem
Honest mistake to give me the wrong burger, went above and beyond to make it right without hesitation. Great burgers!!!
It's typical fast food... but lots of flies inside.
Customer service is virtually non existent. I go here only because of the Beyond burger.
Always good Service and love all the food. George always friendly and ready to help.
Clean and fresh food
In my honest opinion the food just wasn’t that great. It was my first time trying Carl’s Jr. maybe it was just this instance? I’d like to think it was, as I’ve heard better from others primarily out in Cali. The staff at this particular location were very friendly and the service was prompt. I just don’t see myself enjoying this as opposed to other places nearby. (Western Bacon Cheeseburger Combo)
Horrible horrible horrible service and food! Food was ice cold after 3 separate attempts to get it right they sadly failed so we ask for money back. The staff was more than unfriendly. Never will I go back to this location again!
excellent place to breakfast"...
This location is never open in the morning I try to get breakfast from them and they're never open their staff is never there they never say anything to you when they are there and they never have a sign posted whether they're operating whether their staff is short it's just a really badd location a lease for Early risers. Out of the 2 weeks and 5 times i tried only 1 time was someone available....very disappointed especially since its on my way to work.
Over the past year, I have been increasingly disappointed in this particular location’s service. I stopped taking the kids inside after repeatedly finding the play area, tables and the soda station filthy. The bathrooms were trashed and needing restocking every time we went in. We’ve been sticking with drive-through the last few months and the service is getting worse. The service is getting slower, our orders are ALWAYS incorrect even after having it repeated back. I have to say the woman who took my order tonight was much nicer than the previous workers, but it took a long time to get my order (which was wrong). I really hope to see this place pick back up. The kids ask to go play there quite often, but I won’t let them till it cleans up.
Terrible food & service
Great burgers and staff and ice cream
Slow drive thru, food is decent.
Great deal on meals.
Always excellent service and fresh food. A little bit of a wait but it's worth it.
Burgers are as usual at Carl's jr good sized and tasty. Staff at this location are friendly. Ample seating place. All in all one of th places I eat at frequently.
I loved the food and the style of the restaurant was amazing, but I only give it 4/5 stars because the bathrooms were pretty dirty and the floor had something sticky on it outside of the bathroom and in. That didn't really bother me too much because I've seen many WAY dirtier bathrooms and the stickiness didn't bother me either. The food was great, and so was customer service.
It's carls Jr
Wow the guy that took my order was very nice , great service food was good thanks 4 the great place ... see you next time ..
It is a good fact food restaurant. People who run the place are very considerate.
If you've got to eat fast food burgers, do Carl's. Some of the best for the convenience and price and this location is the best I've ever eaten at. Just wish they closer to home.
Very tasty burgers, double it, its double delicious
Slow untrained service. Goofed the same order twice
This place is runnlike a jail kitchen workers greeting you at the door smoking a cig. Took forever no one knew what order was what .... I dare the owner and or management to come there and eat it was my last time ...
So I just when in today after leaving Great America with my 18 month old and 4 year old niece. I ordered my food and the lady was kinda rude she looked mad not wanting to be there so I paid with a $50.00 bill and I got my change I put it in my wallet. We leave and cross the street to take the trolley home. As I go to buy my ticket home the machine wouldn’t take the $10.00 bill I just got in change from Carl’s Jr. confused I looked at it closely and it was fake!!! The trolley was 3 min away I couldn’t go back. It’s so upsetting I can’t believe they gave me counterfeit change. Never going back I rather spend a little more next time I go to Great America then eat there!!!!!!
I didn't like my experience tonight. I decided to come get food for my family. The chubby girl in the drive thru had a bad attitude. After ordering and paying, the girl asked me if I needed a drink carrier. I told her I did and she replied with "of course you do". Then, after waiting entirely way too long for a small order, she finally hands me my food and then asks if I need sauce. I politely asked for fry sauce and as she is grabbing it, I see her mouthing something to her manager, who was doing inventory. You're not invisible, I saw you. Not sure what I did to make her angry but I don't appreciate the rude service. Also, when she handed me the bag with the boxed meals, they were upside down. Screw this place and the rude customer service .
They put cheese on my sandwich when I specifically asked for no cheese. They also forgot frysause or ketchup when they usually give that out, and forgot to gibe me the water that I orderd. Customer service was lacking, the girl at the window was not very friendly.
Food was pretty good
We love the burgers here
Always good!! The manager working tonight was short staffed, just her and the cook. They both handled everything very professional never once looked stressed.
This franchise is clean and spacious.
Got our order wrong and said it was right
Good food good service a lil slow
Grilled cheese off the chain!! Great customer service. Very friendly employees.
Personally I was really looking forward for this Carl Jr. Overall, the wait was really short(less than a few minutes). As other reviews mentioned, the staff is trying to get into the groove in working so I waited as patiently as possible. Overall, the hamburger and fries were great. What might mislead you is others claiming its bad. Of course this is a Carls Jr in New Jersey so, you can't compare it too much to the others. Overall, for a Carl's Jr in New Jersey, it is good.(I will continue updating based off the more things I eat)
Fast service.
My sister was supposed to get a cheese burger with only ketchup, cheese, and meat, I was supposed to get a plain double cheese burger and my mom asked for a chicken sandwich with no tomato’s and instead we got a random burger that we didn’t order and for some reason it was loaded with mayonnaise, my moms burger was covered in tomato’s and my sister got a burger with no ketchup and extra meat and cheese added. So either they gave us the wrong meal or they need new workers.
I always liked the BBQ chicken sandwich and the criss cuts fries at Carl's as opposed to the standard burger and fries everywhere else. Not to mention the help yourself soda station. This combo used to be a lot less than the $10 it is now. The location on Tasman is usually not crowded so you can take your time here.
Awesome food, extremely underrated. Best fast food burgers hands down.
Excellent place to relax and get a bite while the kids play on the giant play center toy thingy. Not only is it massive but the kids never get bored of it. The only down side is that it's hard to get them to eat, or leave. The staff is friendly and helpful.
Frikken little Carl burgers. Cheap, great food on a budget.
S L O W ! The tots were fresh!
I expect fast food places to generally not have great service but the staff here is always rude.
This Carl's jr. is the best hands down by far the staff is the best!
The place could have been a little bit cleaner... Soda machine wasn't working correctly.....
They serve food.
Great burgers, very clean!
Work is just down the street. Come here every day. Awesome staff and great food! Fast service for the on the go easy in and out.
Delish
there food is ok
Soda fountain was soda water entire vist.. even after staff was informed of the issue
The play area is absolutely disgusting. Trash leaks all over the floor. Servers had dirty hands. Soda machines are the nastiest I've ever seen. Would never ever recommend this place. The food might be good but it's not worth the diseases.
Cant get enough of it.
I asked if they put sauce on their hamburgers. I requested no sauce. Manager (he) didn't say or think apparently to tell me that they serve it also with a runny white substance that he later referred to as mayo. The fries are heavy with oil. I requested extra pickles. Didnt get them. Had to go again to counter to wait for them while my hamburger getting cold. The condiment dispenser has dried ketchup on it. The counters and tables not clean even though the place is basically empty. Manager apparently isn't paid to be courteous. Won't come here again. I ate at Carl Junior's in Prescott Valley, Arizona while visiting a few weeks ago. It was great. friendly, busy, clean, and the food excellent.
Very clean
Great costumer service and very nice employee's. Highly recommend the smoothies but don't recommend the hotdogs. $5 boxes are an amazing idea!
Great food and the staff will cook it the way you want
First of all I just ordered 1 milkshake and it took awhile for me to get it but bruh dat strawberry milkshake was bomb... one of my fave place 2 go 2 get a strawberry milkshake lol
Staff was friendly and fast food was great
I always liked Carl's jr
Terrible customer service
Good, quick burger.
Their chicken strips are good but they're very inconsistent I wish it was high quality all the time since Im so close but hey some people just don't care but it's alright I guess I would recommend 60% of the time
Food was good very friendly great customer service
Over priced fast food but better quality. Could use better structural design. Play places are better than McDonalds but need to be cleaned.
Good, people were very friendly
Good food :)
Food was fresh and cashier was super nice and cute.
Great
Surprised in how well the team of employees worked keeping lines down and orders coming especially during this huge event.. took tgen about 5 mins to get our order out to us. The place was clean and orderly. Man im hard yo impress
The beyond meat burger was amazing. Messy and amazing.
I ordered three double cheeseburgers and all of them had only one patty
Drive through was clean and quick, intercom system seemed to be clear, food order was correct and I didn't have to ask for extra napkins, (they knew BBQ burger is extra Saucey!)
Always a good experience...food is good
It's just terrible Just when you forget how bad it is and go back, you realize how terrible it is again. Orders are usually incomplete or just plain wrong. High staff turnover and nobody really seems to know what they are doing McDonald's next door is a better option so how sad is that!
Burgers tasted like those disgusting gas station burgers that you need to microwave. I had some lemonade and it tasted moldy. I'll never ever ever have Carl's jr again
Great place to eat, the food is pretty good and the atmosphere is unique with what appears to be custom decorations, which is surprising for a fast food place. But the best part is the customer service, the people are very polite and helpful, and seem to be willing to go out of there way to serve you.
Love the place make some awesome burgers...
Food wasn't as good as I thought it would be, but the location was clean and staff was nice and knowledgeable about the menu.
Good burger little sloppy...
staff was great the food I'm sorry was not up to par, This was my 3rd time there and just didn't do it for me. the meat was cold and taste like meat with a filler in it. I understand cooking food ahead of time but that sat way to long
Great staff! Super friendly...clean always! Would hace given it higher grade if not for the store hours.
Great food definitely recommend the chicken tenders
You’re better off going somewhere else. Not worth the wait
Good food. What you would expect. Fast service, polite employees. One of the buns was a little squashed, but still tasted fine. Best of the fast food options that i saw in the area.
I had originally given this location a 5 star review because of their service over a year ago. A few nights back it has all changed. The nicest middle aged man no longer works there and instead me and my wife got the most rude worker of our lives. She over charged us for 2 bacon truffle burgers ($28.31 for 2 small combos single patty) and when we asked to speak with the manager about as to why the meal was so exorbitantly over what the menu stated she flipped out, threw our card back at us and called both me and my wife several vulgar terms and threatened to call the police. We ended up leaving with no food, and as a result of the chubby girls attitude and poor customer service, we will never be going back to this location again. Word to the wise, avoid this location and visit the one on either 17th street or North Yellowstone. You'll be much happier.
Beyond Belief!... 100% plant based and certified vegan by vegan. THANK YOU!!!
It is what you would expect a Carls Jr. to be like. The food is good for the price you pay. The people were decent. I didn't have to wait to long in line. The food was ready pretty quickly. I had the fish sandwich that they offer sometimes and it was really good.
One of my favorite places to have a burger
Always good food and service
Fast good and overall awsome
Last time eating there I had a mouse or rat dropping in my tea. Its was quiet a bad experience.
The people is very nice there, and the food is good...
Always great taste beef burgers, all so juicy
Best carls jr on the island
Food was dry service was poor but I guess that's what you get when eating fast food even if its suppose to be a better alt
Food was great as well as the service! My girls loved the play area very much!
Waiting in drive thru for 30 minutes after being asked to wait a moment. Tried going in and was told they were poorly understaffed and no food. There was only a cashier and drive thru asst. No manager on site.... I honestly didn't know what to say to that
Fast service at Rattlers games!
Good over priced
My favorite smiling star chain friendly manager and great staff all the time
I like their $5 Chicken Box! Yum!
Me see up my order and refused to fix it
The fotos is great and the service!
Good food at a great price
Jalapeno burger is
All, please be patient, the restaurant will greatly appreciate it. More hiring is ongoing with the needed necessary training. Food-they have always corrected any errors, which always does happen with a new place with such high response and good customer turn out. Apart from those handful of errors, most have LOVED the food! California's top burger place, food is undoubtly yummy. Not a large corporation owned, but family owned and operated, the personal touch has been great! Restaurant is hiring. Been told that highest priority is being given to local North Bergen residents, local Hudson county residents. Please do apply - applications in the store.
Good chicken tenders
5 dollar Box Lunch almost perfect.
Good hamburgers and clean place to enjoy
Better than McDonald's
Its ok
Horrible! 20 minutes to get our food. It was cold. Soda was flat. Restaurant was dirty. No lids for soda. Awful experience!
Great service! Tasty food! Just what you should expect from Carl's
Its Carls Jr ....come on. It's good food. Everyone knows that.
We were the only ones in the drive-thru and it took 20 minutes to drive off with our order.. 2 adult burgers with fries and 3 kids burgers. My husband and I both couldn't finish our burgers because they tasted so off, and our kids refused to eat theirs. The fries were good... Dont waste your time or money here.
My favorite fast food kind of place! Taste is amazing!
Waited 15 minutes for someone to take my order. Found two hairs in my food. When I went to exchange it, there was no one in the back. After another 5 minutes of waiting, 3 workers walked into the kitchen after smoking pot. Lost my appetite. They offered me a free drink though. lol How can i give it 0 stars?
It was alright. I always enjoy their burger and fries but the non specialty items are usually terrible. This last time I tried the jalapeno poppers and they were awful. They are made cheap with a gross, American-cheese like filling.
Stop here often after playing in the mountains. Today I rode my bicycle up and down Mt. Evans and the burger was sent from heaven! I was so hungry and it tasted so good. Everything was fresh. Awesome for fast food. Normally don't do fast food, but will only choose Carl's Jr. when I do. Thanks for making this hungry man happy!
If I could give less than one star I would the people here do not care for their customers when I came to the manager with the problem with my order she said well it is what it is and offered no further help I called in to speak with customer care and the team told me that the people and play there have been getting complaints for quite some time and they are doing their best to replace the staff completely hopefully sometime possibly after the winter season we will have some decent crew members in there and it'll be back to the regular awesome burger place they Carl's Junior is
Manager is always great and helpful as soon as you walk in they are on it. Its always feels good getting noticed right away
Sign on the door says they are closed for remodeling, but the building has been locked up for months with no sign of activity whatsoever day or night. I've never seen a restaurant magically remodel itself without people working on it. They appear to be closed for good or at least for reasons other than a remodel.
I eat at this location all the time and have never had a bad experience. The employees are always friendly and the restaurant is always clean. It does take a little longer to get your food, but that is why Carl's Jr. is better than their competitors.
Everything was great. friendly employees, fast service, and great food. The one issue was my burger was drenched in sauces
Best serves i have ever gotten at a fast food restaurant and to be honest even better them some regular restaurant the staff is polite and happy to serve you
Nice vegan option on the way coming home from the mountains
Juicy burgers with great sauce. Tastes oh so good.
Amazing! Tried for the first time with friends. Its a fast food place with a diner themed twist. Food was awesome, place was clean, and the staff were so nice! A+
It was great! I got the Beyond Burger (veggie) combo meal. I asked them to cook the Patty well done and they did it perfectly. In my opinion a veggie patty must be cooked well done. Fries were cooked to perfection, as well, nice & crispy not soggy. I will be back for the exact same order soon. I love being able to get a veggie burger at a fast food restaurant. It's about time. Thank You! ( they cooked it so perfectly for me that I called and left them a message at the restaurant to tell them so.)
Breakfast was good. It was fresh and quick.
Good food, fast service. Friendly, they knew all the locals by name.
Tried the biscuits and gravy with low expectations. It's fast food, but I was in a rush to get on the road. A steak burrito is great for sopping up whatevers left of the gravy. 8/10 for the combo. 6/10 by themselves.
Great breakfast menu. Only fast food place with biscuits and gravy. Oh and the grilled cheese is the best
I ordered the chicken club with crisp fries n no cheese. Fries were good, but when I got to the sandwich. IT WAS FREAKING UNDERCOOKED! The outer layer was fine, but the VERY CENTER was RAW. thats a major health risk, don't eat here they are a liability to your health and life if they aren't going to make sure their food is cooked COMPLETELY.
Went to drive through. Was greeted by a very unpleasant worker... I Asked for two cheeseburgers and the barrage of disgust and contempt laden questions (to be clear: the questions were asked in a manner of speaking loaded, nay oozing with contempt and disgust such that I felt unwelcome) and as I waited in line the notion that my food would somehow reflect or taste of this unpleasant flavor made me ultimately decide to wait in line to cancel the order and tell the attendant why I canceled and that I hope her day improved. This too was a mistake. The response was exactly what I should have expected. "Ok...Whatever." It will be a long while before I consider returning here for anything.
I really liked the Beyond Meat burger! Hope they keep it on the menu but everything here is pretty good. Probably the best fast food burgers in Nogales.
Cokes had almost no ice, just enough to have melted and caused the drink to taste watered down and no carbonation by the time we got it. Chicken sandwich was a slop held together by a paper wrapper that completely fell apart and had to be eaten with a fork, which also did not come with the onions we asked for and we're on the receipt. I wouldn't suggest going to this place, I know my family won't be anymore.
I'm usually not a Carl's Jr fan, BUT! if i lived in this area, i would rethink this Carls Jr. The staff was so nice and pleasant , and was knowledgeable about their food offerings. The ice tea was excellent, food was hot and well prepared. However the final key for me was how clean the place was. Not just the entrance, but the prep area, the waste cans, plus the bathrooms were equally as clean.on top of all that, i left a tip got a nice written thank you. How about that.
Some damn good food. Good people too
new veggie burger was amazing (think name is Ultimate Burger)...
Great place to go . The food is great the staff was awesome . the manager super funny and nice (:
First time ever eating there. Food was great as week as the service
Service was good
I waited in the drive thru for 11 minutes since I was told to wait by the staff. I gave up with the drive thru and went inside to see if I could actually order something. Waited 5 more minutes and was completely ignored while 2 men gossiped in the back. Seriously? What a waste of space.
Delicious food, great place and good atmosphere
Terrible service. It took 30 minutes plus to git our food. And the manager was a major douche bag to the lady running the register. The other carls junior is way better.
its fast food
Food was great and service was
Biscuits and gravy were hot and tasted wonderful. Store was clean and employees were very friendly
I don't know, how was Carl's jrs. I haven't been there. I got a review how's Carl's jr. Haven't been there.
It's expensive and you've got to have a bad experience with the food to know never to buy that item again like most of the chicken sandwiches... The good experiences are the ones you want to go for when you're not sure what to get. Mostly their burgers are great. Their chicken tenders are great as well as their breakfast items. Anything salad or chicken sandwiches though have been bad experiences in my opinion.
Good beyond meat burger
its 10:45 And I got no service at the drive-through it says that you guys close at 12 and the lights are on and I got no help at the drive-thru. I won't be coming here anymore. This isn't the first time I've ran into this at the Carl's Jr.
Slow service otherwise good
Great burgers and service. You gotta try their Fruit Loop donuts! Yeah, that's a thing.
Carl's Jr. is my go to drive thru and this one is pretty good.
Place has cheap food and a pretty friendly staff. The reason for the dislike and 2 stars is the fact that most of the time we order something not that complicated, i.e. no mayo, add ketchup and mustard, we have to take it back because it is wrong. Then when they remake it, it's like they are mad at me and double the amount of ketchup that should be on there.
Food was delicious. Soda machine was down, and they messed up my order :/ Luckily I caught it before I was too far from there!
They took 25 minutes to prepare 3 birgers and in the end forgot one of them. Do not go here.
We Love the happy hour double cheese burger sliders for a $1 my kids eat 2 each and fries. Our lunch for today taken care of. Thank you Carl's Jr. Clean location .Very friendly staff.
The location in downtown Phoenix is near Chase Field and is clean and always busy. The staff goes out of their way to make your meal exactly how you want it. They don't make you wait even when they're terribly busy. Some of their best trained employees can be found here.
Quick, efficient and friendly service
Right by my job an fast service
Consistently good breakfast sandwiches and good service, will be returning
We eat here a couple times a month. Usually good service, but sometimes they are slow.
Staff very friendly, service is fast, food is good. I recommend.
Love my Super Stars!
Best cjs there is
I ordered two spicy chicken sandwiches from Carl's Jr and asked for extra mayo. I was charged a whole extra dollar for the extra mayo and this is what I got. Really? I am highly unsatisfied and feel like I got ripped off.
they have to be on crack or something.
Food was good. Service was great
Nice and polite staff, the food is ok.
It's an okay place. I've been here twice since it opened and ordered the Super Star with only cheese on it both times. On my first visit I had no problems. On my second visit, I received the burger with everything on it. Not really a big deal though. That happens everywhere. They remade it and sent it back, but this time there was only one patty instead of two...so back it went. So far I've only had the burgers and fries here, and an Oreo Milkshake. I've enjoyed the burgers but I wouldn't say they're the best I've ever had. The milkshake though, that was another story. I personally like milkshakes to be nice and thick. This milkshake was completely liquid. I'm not sure if it was this way because the staff was/is still learning or if that's just the way Carl's Jr makes them, but it could have been better. Food aside, I have to say that the bulding is extremely small. It was very busy the first time I went and it was a total clusterf***. There was no organized line, and most people decided to crowd over by the soda machine, making it difficult to navigate through that area. It wasn't as busy during my second visit. All in all I wouldn't say Carl's Jr is a bad place, and I give them the benefit of the doubt since it's still new, but there is room for improvement.
We were the only ones in the drive-thru and it took 20 minutes to drive off with our order.. 2 adult burgers with fries and 3 kids burgers. My husband and I both couldn't finish our burgers because they tasted so off, and our kids refused to eat theirs. The fries were good... Dont waste your time or money here.
Super friendly employees. Nice clean place where I trust my kids to play an have a decent meal! Food is so good and not badly priced either! Thank you guys keep up the good work!
We went through the drive thru. The service was incredible. They got us in and out in no time. The order was correct and fresh off the grill
Very anticipated first experience with the first attempt of expanding this franchises influence to north east Jersey. Had high hopes for quality and still think there is a chance for its success. This establishment has been open for about a week or two. Staff is young and prone to error; burger was alright, quite sloppy and thrown together, onion rings cold, and chicken tenders lacking in quantity. Three good pieces of chicken and a copious amount of breading without substance. Biggest complaint was an empty container of french fries with nothing more than a pinch of fries. Not sure if this was the error of the workers or if there was spite involved. The success of this new establishment is contingent on the performance of the staff.
Good food.... Fast service!!
Love their tenderloins very good. Great location
Its alright
Fast service, clean for the most part. The California burger was not so good
Today and two days ago... drive thru service was fast, but less than friendly. Not a smile to be had. Also used to be my favorite biscuit and gravy in town, sadly the last two times the gravy has been like water. Very disappointing.
Great food, speedy service
Absolutely wonderful staff, very welcoming and family like.amazin food and good service too. I will be eating here more often.
Not a bad Carl's Jr
Rude management un happy with my un crispy rubbery bacon
Food is pretty good but cashier did not take my order. The cashier recognized the order was not correct but supervisor did not want to do the changes.
Nice place, good food, good pricing, no bad customer service, just make sure you get everything you ordered. They forget sometimes.
Good tasting American food. Drive up is fast and accurate. Prices in line for any fast food joint.
3 times thru drive thru, still never got the correct order
Outstanding service. Consistent amongst all employees. Whoever did the hiring did a great job. All of the employees seem passionate about creating a great eating experience. It’s a pleasure to dine in . The manager is amazing she takes the time to get to know her clients. Love this place.
Best fast food I've had. Real chicken tenders
I love Carl's and wanted a tasty burger after working all night. Wasn't open 24hrs today
Filthy bathroom, and when I talked to the manager, Gustavo, and showed him the bathroom, he just shrugged his shoulders, said he didn't see it, and told me the bathrooms are cleaned every morning and evening. The sink and toilet looked like they hadn't been cleaned in several days. I didn't purchase anything, in fear of how bad the kitchen must be if the bathroom was in that condition.
Good frys good food
Food was stale place was dirty the soda was flat on the dr. Pepper and the people there didn't act like they know what they're doing
Prices are a bit high but food is well worth it.
Good breakfast sandwiches.
Western bacon yum
Yummy food, fast service! Although I dont feel like their playland is very clean
Ok place got 2 bunless burgers right on. They made them perfect
They were understaffed it seemed and it wasn't even that busy. Lots of room for improvement in the cleaning area. Staff was friendly. Food was fine.
Service is slow. But that's understandable with a short staff. Food is always hot and fresh.
The best fast food burgers in Fairbanks.
Was disappointed with this location they say they had beyond meat but they pulled it from the menu. Oh well.
Awesome Big play ground. How they can clean them... But kids Love it
It was alright. I always enjoy their burger and fries but the non specialty items are usually terrible. This last time I tried the jalapeno poppers and they were awful. They are made cheap with a gross, American-cheese like filling.
Food was cold. Not impressed.
Great food. Fast service.
Famous for the famous star.
OMG
8am and every table dirty gone down hill lately. Will visit others in town till they get it together
This Carl's Jr had the most helpful and friendly employees I've ever met while having fast food. It's not in my neighborhood but I'd go out of my way to eat here because of the great service I got. The food was good. Who ever is doing the training here should be in charge of the whole company. Great job to boss and we'll trained employees.
Tried the Beyond burger. Loved it. Great choice for flexitarian like myself. Good service, clean location.
Jalapeno poppers and fried zucchini! What more could u possibly ask for?
Good food clean place good price!
Food was cold and after a long drive I expected more.
Always i eating FastFood in McDonald's. I'm visited Carls Jr. - This os a best FastFood restaurant ever!
Food was good, manager was great. She went out of her way to make sure everything was correct.
Good specials
Fantastic value and food.
fast service and polite very clean
Not bad need more people on shift. This was Sunday night only 2 people working need minimum of 4. The lobby was suffering cluttered up and out ketchup and other things. The manager said he had no control over hiring and firing. They need to give him power it's just hurts business and reputation.
Great deals
The food was hot and fresh. The staff was outstanding and extremely friendly!
The food is just ok... It's fast food. But, the play place is nice and keeps my grandson happy for hours.
DO NOT STOP HERE. Blonde grungy guy behind counter was rude to anyone needing help. I let him know the girls bathroom needed assitance. He ignored me. My Carl's Star had old lettuce on it. When I showed him and told him to show his guys in the back he just looked at me. This place hardly had customers and was filthy. Horrible representation of Carl's Jr.
Everything is 2-3x the price at other locations. I would've left before ordering if Julio wasn't so nice.
Great food but poor services
Always great food never disappointed
Food was fine bathroom was BAD! No TP in one of the stalls soap dispenser broken and very dirty!
Drive thru bad service.
Good quick hamburger and fries. Friendly service.
Fast and tasty food
Needs a good scrubbing with soap.
Cashier was not helpful. Food was not a positive representation of Carl's Jr.
Great, but expensive
Fast frendly clean service
Usually pretty good food for a decent price, sometimes it takes 20+ minutes to get a couple burgers, and they put about half a red onion on the guac bacon burger so it's overwhelming. Overall not bad though
Since this opened about 2 weeks ago I've been there almost everyday trying out the different things on the menu. Because this is a "new" site and opened later then expected the staff only had a short time to learn the equipment and as with any business (or home) there are always things that are just not right. The Fries when I get them have always been good (never soggy or cold). My burgers have been fresh and well made. The chicken tenders are great. I didn't like the onion rings and they gave me another order, I also talked to the manager about it I told him I know how hard it is to get onion rings right he apologized and said that the staff is still learning the equipment which I can understand. As far as the staff yelling - I've never seen it during any of my visits. I was there the 1st day the opened an yes it was a long wait. Several other times there has been a wait but combined with the drive-thru and people that order ahead of me I wasn't surprised. One final note: Several hamburger places only need about 40 seconds to cook your burger, some longer. The thicker the burger the longer it takes. If you want a good burger this is the place.
Great food
So it's like 3:00 am, and the amount of options of places that are open are limited. We decide on Carl's Jr. ... when we pull up to the drive through the friendliest voice welcomes us, and is so kind while answering our unreasonable number of questions, and order accommodations. I don't know many people who possess that level of patience, especially at 3:00 am, but Kudos her, I wish I caught her name so that I could include it in This review. Anyways so we received our food, and it tasted like Carl's Jr. But everything was freshly made, and there weren't and onions or tomatoes anywhere (which, I had requested to be withheld) so I was very happy with our after midnight run for a bite to eat :-)
Must be new leaders. Past couple trips have been bad. Foods been wrong as well. Sad.
Good food and friendly staff but they take a little long to make your food.
Food was great service was very good and friendly.
Not good
Good food, a little too salty of the fries
Terrific food, low carb lettuce wrapped guacamole bacon burgers were delicious , friendly staff
Not open 24 hours!! Lies!!!
Always a good breakfast sandwich.
My order was timely, attendant was courteous and efficient.
Love the burgers they are real meat beats McDonald n burgerking my children love it.
Been a long time for fast food in my book, servers were great, food UMmmmm.
Good food fast and great workers
Disgusting they should close them all
Great lettice wrspped burger. Fast and easy
Nice, clean, service was a bit slow and unfriendly. But, no big issues here.
out if chicken pollo
Sold me on a combo, waited 10 minutes in drive-thru, was told they didn't have all of the ingredients for the combo they advertised to me... Asked if I wanted to add random ingredients to make up for the onion strings. Said no, but if you have a cookie or something or want to give me a discount that would be great. 4 cars behind me waiting. Kid sneered at me, got me my bag of food, told me to have a nice day. No receipt came with the order, so I can't call to fix it so here I am to donate my 1 star. Also, while in drive-thru, an employee burst out the back door having a heated argument with someone on her phone. Yelling, swearing... maybe she just found out they were out of onion strings.
Great food and awesome drinks
One of the better Carl's Jr. I've been to, the lobby is always clean and my order is always right.
Great place to grab a quick bite, and customer service that goes beyond the normal level.
Hamburger was good and order was out in minutes.
Slow service. Food is not prepared as well as any other Carl's I have been too. Carl's Jr is my favorite place in Tucson. Not here thougg
Over priced bargain meals on Windows not represented on menu board inside. Food was good though.
I can't believe this was the only drive thru that I could find that actually had cold bottled water on a hot summer day. It was stupid-hot that day too. Other wise I enjoyed the girl I ate and the food was friendly.
Great hamburgers and they will serve alettuce wrap
Biscut was over cooked
I love the food and the workers are great Rob is a wonderful manager and helped out a lot with choosing the best sandwich and sides I should get I quite enjoy this place definitely will come back again and again thanks for the delicious food
Their fake meat burgers are Meh.
First time, person who took my order was awesome & burgers are GREAT!
Painfully slow service. Unprofessional.
Restaurant was slow, order was incorrect and manager yelled at employees. Paid $33 for 3 meals. That's a bit high for food quality. All that said, manager fixed incorrect order and the food was good enough, so I still gave 3 stars.
Burger was great! Fries...eh.
Burgers are so big and good with seems like a fresh baked bun that I usually have trouble finishing it all.......yum!
Great food and service, the facilities can be improved.
Please... I wouldn't eat here at all. First you got mostly dopers that work there, they can't even get order out correctly, place is a dump. Most of the stuff is hidden out of public view. Rude staff, nasty, no gloves at times. And let's not forget the 2 employees having "relations" in a car, in broad daylight... but like a true Carl's associate... they came back clocked in and made you a sandwich. Eat at own risk.
We only went through the drive through, but the order came up quick and the staff we interfaced with was polite. Food is awesome, as expected.
The service was good, and the bathrooms where subpar. Too bad the food was bad and it was too expensive anyways. I could get a better bet for my buck getting McDonalds across the street.
Never disappoints
Went to try the 100% plant based burger - I think its called the beyond famous burger. Really a great option for someone like me who doesn't eat meat. Especially, when you are looking for an option late night - most of the restaurants are closed. This tastes a lot better than the soy burgers or bean burgers I have tried so far. I would recommend trying it .
Usually get the 5$ meal with chicken tenders frys and cookie and soda,got a surprise last time $9.48 and no cookie no more $5 meal I'll only go for the milk shake now
First time ever having Carl's Jr. Really tasty burger for a fast food spot and the raspberry iced tea is wort the trip all by itself.
Love the burgers
Quick and easy food. Polite service. Thank you Wasilla.
For a big fast food chain Carl's Jr is one of the best ones. Glad we finally got one in my town so it probably won't be just a one a year thing. Although we don't eat put a lot but the jalapeno burger is good. Service was also good.
Great food
So we (a lot of us) came to eat at Carl’s Jr. happy valley and was met with the best customer service, Even though 11 of us came in five minutes before closing we were still welcomed with open arms… Thanks Devon for your patience and your great customer service because of you we will be returning! Thanks again Judy’s daughter
Very good
Good food
I am pleased to have a Carl's Jr close to my home.
There was a small mix up on our order bit they made right as soon as we noticed and gave us many exyrasbto male up for the wait Wich was only about 4 minutes
Fast service and friendly staff
Not very nice people cash scratched his junk in front of me with his hand in his pocket thinking I didn't notice
Came in and got a $5 meal box, told me they were out of cookies and I asked if they could compensate me another way. They said they could not compensate me how I asked, however they could give me extra fries. Gave me no extra fries or anything else. Poor management, wait till you get to denver to get somthing, food was not great either.
Sign on the door says they are closed for remodeling, but the building has been locked up for months with no sign of activity whatsoever day or night. I've never seen a restaurant magically remodel itself without people working on it. They appear to be closed for good or at least for reasons other than a remodel.
11 minutes waiting in the drive thru. If a persons order is going to take that long have then go over to the side.
It's ok
I freaking love this place
Ice tasted like dirt....chicken was undercooked ..not pleased at all
Friendly and fast
Great service and excellent food, and really that's an understatement. The food was fixed fresh right after ordering and the employees were all so kind and helpful. The guacamole burger was awesome as was the chicken bacon swiss sandwich. It helps that the meat was amazing on both and the bacon was perfect on the sandwich! Always love the fried zucchini and onion rings here too! I have been here many times before and will definitely return to this Carl's Jr.
I had a really bad experience eating at this place. The food has a lot of oil and people who work there have no experience how to treat customers.
Devon your are the best. Thanks for helping us this evening after the huge order you took right before us when you were supposed to be closed. You always have a smiling face and an awesome attitude. Thank you for always making us feel welcome. We love you!!!
Excellent service especially on utah ave in Idaho falls
Pretty good...I stopped in for fried zuchinni. They forgot to put any dipping sauce for my sons chicken strips though....bummer.
Good for a quick bite to eat
Bbq burger
The night shift is horrible ,they clisc the store at 9:30 when it suppose to close at 11:00 and never answer the drive thru and I just think that's bad for a business
Great place to get a low carb burger!
Very slow to get food
It's always good service & food
Nice place
Amazing stoner food.
best first experience wiah i had one in wisconsin
Messiest giant burgers ever. Two hands and alot of napkins required. I always add avacado just cause I can.
Went for the Beyond Meat burger. Wow, tastes just like Angus beef. Good mouth feel. Yummy. Got 2 meals out of 1 giant burger. Does it come in a Jr. size?
The original great American Burger
Not bad at all. I asked for no ketchup on my burger but it was on there anyway. Otherwise no complaints. This was my first time but I'll for sure come back.
Fast, friendly service every time I go. Only joint close to my work that serves a low carb burger
The food tasted good but was expensive for fast food. The Beyond Famous combo cost over $10. The men's bathroom was in pretty bad shape.
Great burger!
Do not eat at this place. I walked in on a Monday afternoon no busy at all only 4 customers total. Went to use the bathroom it was complete dirty. No soap or paper towels in the dispensers, customers started using roll of tp to wash hands. Clearly bathroom was not taken care of all day. Ok went to order food, only one person in front of me and during the waiting two other customers brought there orders back because it was wrong or it was old. Walked out never coming back. Too bad I love this Carl Jr after a day on the slopes.
It's just fast food but better than the rest of the fast food places
A horrible experience! Everyone in front of me should have gotten their orders for free, because they were all done wrong and all done poorly. After waiting 30 minutes, I demanded a refund, and no one in the building even knew how to do this simple task. I left without a refund, I hope the owner knows how to do a refund because his managers don't...
Way better than McDonald's
I requested to get a beyond burger and the cashier said they haven’t carried it in a while. I waited in line for nothing, even though there was huge advertisements for it. Please fix this!
Poor service. The orders are always wrong and to get one burger takes at least 12 minutes. They always give you an attitude and roll their eyes when you tell them that the order is wrong.
Bacon not cooked enough. to much fat Sandwich really dry wasnt that busy but service wasnt that good Cashier was friendly though
Love their sasuage biscuit.
Mmmmm zucchini
Should have better outdoor lighting but fast friendly service
Slow service, no customer service, or sense of customer service. Management needs training.
My my experience happened to go wonderfully the young lady who was working at the counter was she's an older lady. Yet young in spirit. She had the most welcoming smile. It's been a long time since I have felt that wanted as a Patron while out having you fun. But this LADY TRULY MADE MY DAY!
Fresh and yummy
Good service and great food super variety
It was good!
The nachos were like so good :)
Classic burgers, new favorites, awesome shakes
Great food and clean
This particular Carl's location has better food than most. They're a bit slower on the food than other nearby fast food places, but the results are quite reasonable. Their California Classic actually tastes like it should (like an imitation In-N-Out double double with grilled onions but with a Carl's-style patty) and the cashiers don't talk to you in Utah English (i.e. they say "for here or to go" instead of "to stay or to go"), and that makes me happy.
The service was good the food was good but the price was a little on the high side.
Great food sets 8dee was a little slow
Our traditional lunch on our way down from camping in the mountains. It's expensive for fast food, but always a treat for the kids.
How about you guys showed exactly why fast food workers don't deserve 15 bucks an hour. My wife came thru 20 minutes ago and had to wait an additional 25 minutes for a 3 meal order. Not to mention she ordered one thing plain and got it with no onions instead, not plain. Add to that they forgot one of the fries for the order. Let's add the fact they forgot the sauce for the chicken strips but boy were you generous and gave a small piece of cheese cake. You guys are top of the line. We won't be back. I wish you could give negative stars.
It's fast food. In a good location for travelers.
So great every time. This particular location is always perfectly consistent. Always tasty and fresh.
First time eating here. They prepared my sandwich to my specifications. It was delicious.
Loved the burger and fries. The soda was kind of stale but I would still recommend it any day.!!!
Very fast very friendly and very good food
Breakfast sliders were just the thing.
It was good. I went thru the drive thru was fairly fast. I haven't eaten much meat lately but was tempted to try Carl Jr's since its new but it kinda taste like a better Burger King.
Great food, decent prices
Poor customer service and slow service also this is the 3rd time i go and they are only serving half of the menue for some ODD reason dont know why but it sucks
Great food
Tastes great
Fries were not crisp and fish sandwich was neh but nice people
They really need to change how there open 24 hours came at 5 in the morning and theyre not open false advertising
The salad was great, but there is more Flys inside the customers grossed me out they kept landing in my salad and drink just gave up and tossed it what a waste
Not terrible
extremely impressed by Colton over there, He is a top notch customer service provider. I travel for work and have to expense all of my meals. Colton went above and beyond to get me a receipt that i had lost in a car wreck last time i was in town. Keep up the good work.
Friendly staff, excellent service
staff forgot fries
Famous Burgers $1.49 on Friday's after 5pm.
My kids enjoy it
Great Food Job Guys Ladies. Manny
Amazing milkshake. Spicy chicken sandwich was awesome with fries too.
Very fast, Very polite staff, good location for light rail, always clean, order always correct, long time repeat. Great job guys
This is a good Carl's Jr. The best one is in Moore on 19th and Telephone Road. This one in Edmond is fairly fast, but people forget - they do not have food sitting out, once you order then they make it, that's why it's always hot and fresh and oh so delicious.
So far I have tried about four items off the menu very good hot warm no line in the Drive-Thru very respectful. I asked the person what do they recommend, one person said "try the pork chop sandwich" pork chop sandwich at Carl's Junior It wasn't that bad...
Drive thru was on point this morning. Thanks
Good food but way overpriced a new style burger might only be 7 bucks the first week it comes out but will go up a buck a week and that's not the meal deal. Overpriced fast food.
The food was prepared well and the service was excellent. Very nice visit thank you!
Great food reasonable prices
Not happy. As usual they are such short staffed they rairly complete the order.
Seems to have new management much more efficient and competent.
Good deals with coupons.
Ordered. 1/3. lb Jalapeno burger and was totally dissatisfied in both the quantity of the portion and the attendants assurance that it was what I had purchased. There is no way that was 1/3 lb, nor 1/2 lb either. The fries were for a kiddie meal. You have just lost a customer.
Was a well cooked meal, friendly greeting and friendly service upon arrival. A star in the Carl's Jr. line for sure. I'd definitely go back to this locations specifically.
Service was awesome!!!! Manager checked in during my meal, very nice lady. Food was hot and fresh. Burger was sloppy and thrown together with little attention, only knock. Id go back for sure!
A little pricey but good
The food was pretty good but one sandwich was dry. Also, they took a long time for it being fast food but the person at the window was nice.
I hate rate this place so low, but the food quality has been worse each time l come here. The service is great, but I don't think I'll be coming back.
Good food for fast food.
Carl's Jr at El Camino real and Henderson St. Sunnyvale, California is the best, specialy after 11p.m. with a Salvadorian mature lady cooking. Cooking like Mamá. Good food, excellent taste, meat well done, hamburger to perfection, made with care. Try the hamburgers, you will be coming back. Remember, if you can not come, the will deliver to you, 24 hours a day.
So this is a tough one to review. On one hand I like Carl's Jr. On the other hand it's in a gas station, which make the food experience harder to enjoy. It has the advantage of being near the Aquarium and the Minigolf entertainment park, which is why it gets the four stars because it becomes the most affordable food option of the three.
The food was excellent. I actually visit this location once every year while visiting family. This is a good place to bring kids, simce there's a huge playroom. This is also a good place to stop to eat after passing the border at Nogales. A worthy five stars.
Would have given a 5 star, except we got cheese after ordering NO cheese. Love this place. Our orders are usually right and very delicious!!! A favorite place to eat.
Love this place. Good service and store is clean and employee very respectful. Store manager . Will take care of any problem!
The hamburger was wonderful !
The operator of the store is very lucky to have Ingrid as a manager. I was waiting in line to place my order and I kept hearing her compliment the other employees on how fast they were working and doing a good job. It is not often I go places where they have an extraordinary team leader.
This fast food joint isn't one of the best, and it doesn't help that they keep the building dirty and disorderly. The food although is decent enough, just don't expect too much here.
Do not order the chicken salad because the chicken is dry, burnt and hard. The onion rings were also really bad. The bacon was not worth the extra buck. I do not recommend choosing this location if you want a good meal.
Felt dirty and not one person even in uniform. Food looked slapped together bit ordered was accurate.
Friendly service. Clean environment. Food was very good but a bit pricey. I am glad I had coupons to help with the cost. The ladies bathroom was clean and had a diaper changing station.
Why a 1??? They were so slow!!! And I only ordered a cheeseburger and small fries!! And it was the little burger!!! Not going back@
It was super grimmy and dirty. Not a single clean highchair for my baby. Service and food was good
Great food and great service. I had only one visit be mediocre where the burger was hot, it was warm. Otherwise this place is awesome!
Great service
The food here is good. Service however could be a little better. The place is very well maintained and clean.
The lady taking our order was rude.. Must have been because we were visitors to the island (paying her salary) but whateva it is what it is. Keep your island.
Very good breakfast burger
Great place to take you kids
They were very busy before a game and understaffed, but very pleasant. The food was pretty good, but seating was really limited
They will substitute a lettuce wrap on any of their sandwiches for the bun.
Typical Fast Food restaurant. Not too far from the Light Rail Station (VTA). There's a mini-strip mall of places to eat, adjacent to this location.
Wasnt all that. My first time eating there. It was clean and the staff were polite. No tissue in the bathrooms though
Carl's Jr so much better than Hardee's. I don't care what anyone says. Great burgers and chicken sandwiches.
Drive thru can be slow, but food is good
Wow. There was like 2 people working the WHOLE place. Messed up everything and were very slow. We also had to remind them to get our drinks and they STILL didnt get that right. Also, I ordered a double cheeseburger and the patties were 2 inches big. I'm very dissatisfied. I dont reccomend. To people who work there: WORK HARDER. Even just try harder.
Excellent service, it is very busy due to all the construction going on around it but if you work at the site you get a discount on your order, very kind and friendly of them to do that.
Great atmosphere and foods always hot.
Friendly staff fast and helpful food is yummy and sliders are a must try. Burgers are great fries are delicious and oreo shake is a winner
I was pleased with the freshness!
Too expensive to eat there
Rude employee. Under cooked fries.
This is one of the last places to eat after leaving Denver going west on I-70. Their selection of hamburgers were refreshing, and I loved the ski decor!
Very good comfort food and great prices if you want something different from Wendys or McDonalds or Burger King go here !
It was a very good experience. However there fry sauce and milkshakes were not mixed up well. Very family friendly with good food.
Rude.
Avacodo Buger was good
This location has the dumbest hours! Just tried to get something and they were closed at 4:45 as I just saw somebody exit with a bag of food. I'm guessing they were supposed to close at 5 but decided to close early.
Fantastic burgers and I even got an extra by mistake so that was a pleasant surprise.
Okay but why are they so expensive?
We were super excited to try a new place so we went in at 3pm on a Sunday. Lady and her daughter is walking around behind the counter in street clothing filling up bags with food, I am guessing this lady either owns or is a manager of the shop. She keeps the cashier from coming over to take our order. Also the Cashier is doing everything but taking orders, there are three people waiting on the line for a bit before he comes over. We ordered two burgers, mini fruitloop donuts and one order of onion rings. As soon as we got our order we went in to try the onion rings, COLD and HARD!!! Burgers were sub-par! Mini donuts tasted like fruit loops and were good. Service and food was horrible. I rather drive down a block and get 5 Guys or even burger king. never again
One of the best burgers in town!
Messy, unkept and under stocked. No napkins or ketchup cups and most importantly our grilled chicken club sandwiches were deplorable.
I would say the service was great, the store was clean and the food was good! The employees stayed busy which for me is a positive experience. The staff was friendly.
Quality is less than desirable. Would have gone elsewhere if I had the time.
For fast food, they are great. Love there moonshine burger
They take left over pesos lol
Kinda slow.
Worst place to go. Ordered hamburger and fries, fries came pure oil and the bread was completely smashed. See pictures. I asked my money back.
Wayyyyyy too pricey yet, I go back for the BEYOND MEAT BURGER EVERY WEEK!!! OMG, meat lovers, I dare you not to LOVE it!
Son likes their fries with no salt. They get everyone's order right. Hot, fast and fresh.
Stood at the counter for 10 mins and no one came out so I left and went to McDonald's as I walk by every employee was standing out back smokimg
They could save some confusion by adding the all-star menue to the combination meal deal. Having the customer say "I'll have a #4" is better than saying (or not saying)"I'll have a #4...allstar". Just make your all-star menue (meals) a different (11,12 etc.) Number than your regular menue items. When I order I simply say the # representing the meal I decide on having. I don't particularly look or say "all-star", I just say the #. If a customer (which I'm sure there are many) orders #4 are you going to know what meal item he has chosen?
A litter better than most fast food
Staff is rally nice, food is ok but this location does not have the breakfast platters that other locations offer, that explains why is almost empty in the morning.
Nice clean friendly
I like the menu and the restaurant is clean and the service fast
Very friendly staff and delicious fresh food at midnight! What more could you ask for?
Good service for a Carl's Jr.
Better than most fast food joints
Customer service sucks
Great customer service in the mornings when I stop in, great food.
Tried the biscuits and gravy with low expectations. It's fast food, but I was in a rush to get on the road. A steak burrito is great for sopping up whatevers left of the gravy. 8/10 for the combo. 6/10 by themselves.
Good food, but small and crowded
Good food and service is ok
Food is great and delicious! Staff is really friendly and kind to customers. Really recommend this place!
The night shift has 2 absolutely amazing helpful women working for them they deserve a raise I wish I knew there names but I am absolutely sure that I will go back then when I do I'll edit this post with their names cuz they make that experience awesome
Friendly professional service
We were able to bring coupons so the price was comfortable.
Descent food nice play yard for kids if other parents will mind their children
Great place for kids and has great kept up toys.
They have really good burger deals. The #18 and #19 are my favorite $6 for 2 burgers, fries, drink and 2 cookies (Not Bad)
Horrible customer service; especially for an empty restaurant. TERRIBLE!
I ordered the chicken club with crisp fries n no cheese. Fries were good, but when I got to the sandwich. IT WAS FREAKING UNDERCOOKED! The outer layer was fine, but the VERY CENTER was RAW. thats a major health risk, don't eat here they are a liability to your health and life if they aren't going to make sure their food is cooked COMPLETELY.
Food is always hot and fresh. Usually go through drive thru but ate inside this time. Staff is friendly but I was the only person in the restaurant at the time I was eating and the staff kept talking about getting high and saying n***** every other word. Felt uncomfortable.
Great people great food
Airport Way store is so unbelievably slow and food is almost always wrong and cold. Just go to Taco Bell.
N need more workers bhai slow
How are you gonna run out of chicken tenders before 9oclock I WANNA KNOW
Best ice cream
Excellent service! One thing I would change is the paperbags the food comes in. They are not strong enough to hold the food.
always very great service as usual I normally go through the drive
Excellent Service.
Anytime I use my debit card at any place I can press either the enter button or the yellow button and bypass using my pin. At this restaurant they want to play FBI and police officer and tell you that you can't bypass your PIN. So tonight was the last night that I attempt to eat at this place. They have lost my business for good due to the lack of convenience and my security standards
Friendly service, great food
Delicious...friendly staff.
Good burgers, nice and warm,fresh lettuce and firm tomatoes
Granted it is fast-food but better than most. Employees were friendly and helpful.
Traveling from Montana to California. The young lady cashier was so sweet, the food came fast and was really good!
Absolutely the most unprofessional customer service. First of all the drive through speaker is so quiet you can barely hear anything secondly when my order was wrong they immediately blamed my husband umm where I come from the customer is always right! Never will my family waste our time or money at any other Carl’s Jr. establishments EVER again!!!! Truly a disgusting experience!!!!!
The service at this Carl's Junior is horrible
Customer service is horrible. Wait on line in the drive thru for at least 15 min then the manager Tina was rude when she took my order. Also, when we go to the window still had to wait another 10 min to get our food. Also, food was missing from the order. Will never ever come here again. Only reason why I waited was because my children wanted to try.
Awesome customer service, food is hot 98% of the time and is always delicious. Bathrooms are clean most of the time as well. Good place to take kiddos as well.
Just like Hardees at home in Virginia.
The food was not bad
As a former shift leader I unfortunately experienced slower service and my burger was not only made incorrectly but it was very messy as well. Sad to see a place I spent so much time working for go down the drain like that
It was decent
Good service and amazing staff.
I had high hopes for this place but after the 3rd bad visit I decided to leave a review. All three times I’ve spent 20 mins in the drive thru line with no one in front of me or behind me and maybe 1 person inside at counter. Really do not understand what in the world takes so long for three sliders! My last visit I ordered 2 sliders plain and a milkshake when the girl started to hand me the milkshake she held it up and shook it saying is this ok? Look like chalky water! I said no milkshake should have some consistency to it be somewhat thick, she got an attitude slammed the window shut and went to TRY and make it thicker she brought it back it was exactly the same so I told her forget it I don’t want it. She then went to the back to get her manager all the while my burgers are sitting at the window in a bag getting cold. After another 10 mins the manager came to window asking for explanation? At this point I’m just ready for a refund ! She makes the shake correctly while the other one cutting her eyes at me as if I did something wrong. Service was horrible food cold and not worth the aggravation!
Great burger for a great deal.
Fresh & Hit
Nice place friendly swift service
Good service.
Awesome friendly service, clean, good food and prices
I enjoy there low carb
Great to have a good burger place with quick drive through.
Good service
The usual food, but in a bad location.
Good friendly people who are ready to serve you.
A little bit more expensive but your food is a lot more substantial and not flat like McDonald's
Great deals for good food
Store is conveniently located to our daughters home. Staff was very friendly and got our food very quickly. Our food was very hot and delicious.
Wish I could give less stars!!! Why should I have to listen to all the employees drama and cursing?? Always this way here! Won't be back!!!
I can't give 5 stars, because ya know... It's fast food, not the best for you. Buuut, when we do eat fast food, we usually go to Carl's Jr. Mostly because they'll wrap your burger in lettuce. I love that option. Also, they discontinued the Teriyaki burger. It was my favorite. What's up with that? I still prefer them over other places though
The night shift is the best time to eat. Rob the manager is funny friendly and makes you feel at home. The food served to you looks just like picture. They are a little slow but good food takes time. Cost a little more but well worth it.
The place is not bad but that day they didn't have fresh iced tea but I already told them I'll be back and this is the second time I've been there. That's telling you something
Best deals in town, and their special coupon deals are superior to anyone. I'd rather eat at Carl Jr. than Whataburger as they are chincy
Love it soo much good food
Excellent customer service!!! Wishing the food quality would go with it as well.. shame.
Pretty good burger for fast food but they sometimes put on too much condiments.
Liked the tacos
5 stars for Carl's junior. 1 star for this one being REEAALLLYYYY slow.
Burgers have more to offer then they do from other basic fast food chains. The portion sizes are actually filling and their presentation and atmosphere is pleasing.
It's a long wait rather u go inside or through the drive through.
Nice
Customer service is great, food is always hot and they do great job when making my sons (who has aspergers) burger the way he asks and they treat him with respect.
Closest reminder to the fast food back in California. Sadly they dont offer the crisscut fries but everything else is pretty consitent.
Great food for price
I have been to this place several times, good service. I don't remember how many times I have had hamburgers in my life, so maybe it's just that I have had too many burgers in my life. I'm too used to having a burger. It is alittle better than you average fast food, bigger portion, taste good, alittle bit higher priced, you get what you pay for.
Good service, sandwhich and shake... nasty onion rings.
Great food
Awesome great place to to enjoy a good lunch
This is my favorite Carl's Jr. Always great service and good food.
Carl's is like Jack in the box. Better than McD, BK, and Wendy's, but not as good as higher end burger places like Five Guys. BUT., if you're looking for a bargain, they're $5 boxes are the best fast food deal around.
The past five visits have consisted of 4 wrong burgers, 3 forgotten milkshakes, and 5 forgotten criss cut fries...
My dad had to pay 3 times because they had messed up the order
Get drunk!
Great service and food. I would return.
Because I was so tired after work that I was able to take a nap waiting for my food. Took 10 minutes.
The burgers were great
Good but takes for ever to get your food.
The new 1/5lb avocado burger is massive and absolutely delicious!
Best place to get a homemade biscuit
Went through the drive thru- service was quick and the burger was delicious.
Place was nice, comfortable. However I had combo #6 which tasted as normal as burger king is..so, I didn't see the difference between them. I thought I was gonna have something really special and delicious but I didn't.
Love the burger with guac spicy and all yum
Discusting
I love the chkn bacon swiss sandwhich. The food is always good
Fast and friendly
Great service,breakfast was very good price
3rd time got my order wrong
I recently discovered this restaurant just a few days ago. I found the restaurant itself to be of equivalent quality to a Wendy's or a McDonald's. The food was better than either of those locations though, and the service was as quick, but more personable - the employees of the establishment knew how to smile, and where quite polite. A great place to get a quick bite, and their lettuce wrapped 1/2 burger is wonderful! My first two visits where quite enjoyable. I'll be returning.
The french fries are amazing and so is the meat. If you go there sometime soon you can buy a Fruit Loops donut!
Very poor service food prep area and floors dirty young lady on the register had no experience and no one to show her
Great food and service.
Pretty good food....lots of food and large portions for your money. Dreyers ice cream... yum. They missed a few things on my slider order like onions and pickles and another slice of cheese, and they forgot the cookie. Whoops! When I mentioned it to the girl at the counter she acted like she didn't care and didn't bother apologizing. When we came back after our meal to buy ice cream they acted like we weren't part of the line to order and kept trying to skip us instead of asking if we had been helped. Then the girl scooping ice cream acted put out when I kept reminding her of the mistake she was making on our double scoops.... After all we did order 7 and it's quite easy to get overwhelmed and annoyed at the customer. I'm sure we'll be back since they have the coolest indoor play yard and good food. I hope they offer more training for their employees and a dedicated manager on the floor that can keep them going strong.
So unfortunately, we ordered from this place via the post mate service. The online menu was false (false advertisement in my book) and we paid for an incomplete order. If this is the service that they proud themselves in, we will not go here anymore and we will tell others to avoid it. I know it's a fast food place, but that doesn't count for simplicity in mind.
I ordered a guacamole burger with a side of zucchini fries, and an oreo milkshake to eat in the dining area. The gentlemen at the register mistakenly charged me for three burgers, and had to track me down in the dining area so we could adjust the charges. While I was at the register, an employee admitted to making a salad order wrong and having to remake it. When my burger arrived it was incredibly bland and my oreo milkshake tasted more like milk than oreos. Overall I am dissapointed in the lack of proffessionalism, the food, and the entire experience. I will not be coming back.
Food was cold and the service was terrible. Won’t be back.
Fast good service
Good burgers
Amazing staff with great restaurant hospitality. If I were a manager, I'd hire these guys to work a restaurant
Fast, Cheapish, and Good. That's all there is to it.
45 nins for food
Best Carl's ever, anywhere
Great and friendly customer service
Pleasant staff, good food.
Great food excellent service
The boxes are affordable and not gross
Seems like the staff isn't interested in working. Every time I come by here at night all the lights are off on the signs, including the menu which makes it VERY hard to read. The food is ok but the service is terrible. It's like they would rather you not come here. Could be a great little stop on the way to the mountains, but I guess not.
Picked the chicken salad. Delicioso! :)
Table service inside of a gas station. That was a first time for me. And they were very professional, quick and facility is well maintained.
History and beauty!
Good food, fast service and friendly service.
Good food !!
Forget the competitors this place actually has real flame broiled beef best burgers around at a fast food place
Love it waffle fries
"Love the Burgers"
Male employee in front counter was REALLY great & helpful when we placed our order. Food was delicious & prepared fresh.
They are quick and very friendly and the manager does an amazing job making sure everyone is doing okay
Love those fried zucchini
Good service
No longer a green burrito
2 for $4 breakfast sandwiches and burritos made a very affordable breakfast for a family of 6. These were not the cheap little value menu items either. They were very filling.
Drinks are almost all ice wait is a little longer for fast food but the food is better than average for fast food
If you love Hardee's you'll love Carl's Jr
Carl's Jr. probably has the best burgers in town as far as fast food goes. They will get you exactly what you ordered nine times out of ten and have excellent customer service. Just be prepared to wait a little longer than normal, because they often take longer than most places.
BEYOND burger is the best.
I personally tried to work here and it was the worst experience. Lovely customers but absolutely horrible employees,cold food, and poor cleaning. The tables are never wiped and the bathrooms are always dirty or out of something. I wonder if the workers still stand around on their phones or chatting. Everyone who works here are liars and theifs and felons that work here. WOULD NOT RECOMMEND.
Incredible to be able to get a Beyond Meat burger at a fast food restaurant! Flame grilled, special sauce, and no animals harmed in the process. I will definitely be returning for the delicious food and thoughtful, antique ski decor.
PEOPLE REMEMBER : TO CHECK YOUR BAG BEFORE DRIVING AWAY FROM THE DRIVE THRU WINDOW.(TO BE SURE YOU HAVE EVERYTHING YOU PAID FOR). I WOULD HAVE RETURN BUT I LIVE 35 MILES AWAY WHEN I GOT HOME I REALIZED THEY DID NOT PUT THE COMPLETE ORDER IN MY BAG.
Best service very clean most of all nice people
By far the worst Carl's jr. I've ever been to. I got food there mistakenly three separate times all three times my wife and I got sick. You know what they say you got to try something more than once well that was a horrible idea! If you're looking for a quick bite to eat do not go there!
Wish I could give zero stars.. I was in love with carls jr where I moved from I was so willing to pay the extra amount charged but the worst part was I couldn't leave my bathroom for the rest of the day aftering eating at this one. Worst expirence ever if rather fly back home than go back.
Great very Clean place
LOVE you guys. The western bacon cheese burger is AMAZING!!!! And 24 hours is great. Thank you guys for all the hard work and keep it up!! You are appreciated by burger lovers everywhere!!!!
Dry butgers
Love their chicken tenders. And I you go there for a burger their thick burgers are much better and worth the price than their regular ones.
Mmmmmmm
Great food good service!...........
Horrible food and horrible everything
Always good burgers. Workers are always friendly.
Just as good as Hardies
I had to divorce Burger King and marry Carls Jr. ...sorry King...Jr was better
The Loaded Breakfast Burrito is my favorite. Usually I need to put salsa or hot sauce on my burrito for that extra taste but on the Loaded burrito I don't have to. It's very tasty and it has that Aloha spirit touch to it unlike the mainland!
Clean restaurant. Friendly staff. The GM is a wonderful woman, truly exceptional! Food was hot fresh and accurate. This Carl's Jr takes pride in what they do! The Tucson locations could learn a thing or two.
Regular taste, is not good at all, the restaurant looks old and descuidated
I drink enough coors light to the point I can say I can do without this poison. Good luck getting your order right, food fast and hot fries in one swoop
Good burgers but slow drive thru. Both locations in town have this problem.
Awesome burger is all I can say. I had a quarter pounder from McDonald’s and had my wife pick up a burger from Carl’s Jr. on her way home so I could taste test . We don’t have this chain where I’m from. Anyway, burger was awesome. Tasted like a regular restaurant burger but a heck of a lot cheaper and more convenient.
It used to be good and fresh now just stale ..the place needs a good cleaning
A friend wanted to stop here on our way back from camping. I don't usually eat at fast food places and this is my first time at a Carl's Jr's. When I have fast food, at best I hope the flavor makes up for the dirtiness of eating garbage. The meat was cold and the sandwich (#1) itself seemed to be at least 5 hours old. I had to open the milk I'd just gotten from the grocery story to cleanse my mouth. There were 2 people communicating at once through the speakers. They didn't include napkins. Almost $11 seems expensive for 2 non-meal basic fast food orders. I blame myself for deciding to eat there. I blame them serving customers cold old food.
Loved the double Char-Broil jalapeno burger best burger had in a long time and I was in and out enough time get back to work from lunch
Good Carl's Jr. with quick service and consistent food quality. The restaurant is very clean and easy to get from anywhere in downtown Phoenix. It gets packed during the Suns and Cardinals games through. Burgers are always tasty and appear fresh. No complaints about the location.
Seriously the first time ever for this 55 year old. Much better than expected. The jalapeno poppers were excellent. Nice staff here too.
Delicious food and they were busy but had very quick service.
Food was good but the bathroom was dirty and the door would not shut.
I like their charbroiled hamburgers and I like there french fries damn good friendly service usually cheerful
Carl's Jr as a whole, could not be happier. The consideration they take into making sure my "Beyond Meat" burger is made correctly each and every time. Most fast food places get your order wrong frequently especially if its meat free. They never fail me. This Carl's Jr, great service. Tight parking and awkward parking lot. Double drive through is a plus!
I went through the drive through and ordered three burgers for my family one Friday evening. I asked for and paid for cheese to be added to each burger. When we got home and started eating, we noticed that there wasn't cheese on any of the burgers. I tried to call the restaurant immediately, but they didn't pick up the phone. After three attempts, they decided to answer their phone. They said there was nothing they could do for me and them hung up on me. Apparently, they charge people for cheese or other extras and then don't add them to their items. It's a pretty good racket, upcharge several people a day for items they don't add and them hang up on those that call them to complain. Avoid this restaurant!
Good place for quick food. I was very surprised to find that they cam make a top rate lettuce burger. So all the paleo keto crowd can have another place to grab a quick bite
Good fast friendly service love this place I love my fish
Great food but hamburger was like warm. Cashier forgot our cups but her mind was on something else. I made her laugh so she didn't feel bad. Very nice gal.
quick service. clean dining room. always a pleasure
I love Carl's Jr. Breakfast. They make their biscuits from scratch every morning. I ordered biscuits and gravy and it was delicious. I forgot how great their breakfast was. This was the first time I had eaten there in several years. I can't wait to go back and try something different. Maybe next time I'll try their Frisco sandwich. I used to love that one
I'm so happy Carl's Jr. is finally in NJ! The food is just how I remember it at this location. Just like out west. This location also has a modern dining area and they keep it clean. I definitely recommend.
It was pretty good I hadn't eaten there in years last time was bad bad but they seem to be much improved at this location
Always a great place to stop for a burger and fries. They have a grilled chicken sandwich that is really good too. The customer service is always very fast and friendly.
On a couple trips through here we have stopped for something to eat. A quick meal with calories for the Highway. The Place was Clean, Service okay. The Meal was fine. A Double means the Girls get their own Burger.
We just left Carl’s Jr. on 40th and Colorado Blvd. Shay was working she is new but she knows her burgers she told us her favorite is the #4 oh my my it so delicious. Really good food and great customer service.
Very friendly and helpful staff. The food is good and they also open up an inner entryway to get into Talking Stick Arena during basketball game and concerts.
Waited forever for service depsite workers walking right past the front desk time and time again. After waiting for too long for the food, I found my large fry contained only contained 5 or 6 fries. After calling they assured me thats the how many a large fry comes with. Are you kidding me? Customer service non-existent. Dude who answered the phone sounded clueless. Laughable establishment.
Not bad at all
Planning to come back. Good burger
Just like most Carl jrs nothing special :) but still good
Not the worst service
Good food and fast service
Don't like this place or their commercial
Great food for a good price. I love the $2.50 doubles.
Very friendly, fresh, clean and every team member are great. Customer service excellent. Even the manager Erick checking how's my food and if any else is needed. I refer this location to everyone no waiting in line and I enjoyed my day in this location.
Great
The food was cold and especially the hashbrowns therefore that lets me know that management is not making sure that food that has been sitting at the appropriate temperatures are not being discarded
Most part pretty good, but they forgot my daughter's kids meal then they charged me for waffle fries when I spoke to them they said it was on the recipe, play area was nice and clean
So yumm
Worst bacon in Fairbanks
Good fast food
Very tasty an fulfilling
Good place for a quick bite. They are not open 24 hours. See pic of times. Best french fries they use real potatoes
Good attention on this place
Carl's jr. New Beyond famous burger is amazing
Nice,clean and friendly
Not bad for fast food
Nothing special..just another fast food place
Newer Carl's Jr., good food, order was right even with special order, and people are nice.
There is no other place you get coffee eggs bacon sausage and hash browns with a smile and brought to the table.the bomb baby
OMG, this placed just opened in North Bergen, NJ and my family and I love it! The food is so yummy. Whenever I want a real cheeseburger I'll go to Carls' Jr. Their taff is so friendly. I give it a 5 star!!!!!
Friendly and fast service.
Delicious food. Fresh tasting. Went on 2 occasions and was not dissapointed with my meal
Excellent food and service.
Very poor sliders. Dry sat to long in the pan. Prefer freshly cooked.
But can you ever really go wrong with Carl's jr?
Got my order wrong at the drive-thru. When I went inside to get what I wanted, they told me they were out. They gave me a hard time about getting my money back when they didn't have what I wanted.
Alright food but terriable slow service
Tried the new Western Bacon fries, definitely was happy with the whole experience. Double Western Bacon cheeseburger with extra sauce has always been my favorite burger so it was nice to experience that in there fries. I don't know if it's offered in the crisscut I should have asked because that usually is the only fry I like at Carl's Jr. But 4 out if 5 stars for the fries.
Good service and food. Reduced prices available by signing up for texts.
The service was friendly and fast. The food was really good though my husband's burger was a bit dry. I recommend going here.
Fast service, good burger better than the others fast foods restaurants.
Good burgers decent price. Happy they opened a location in my town about a year ago.
Wow really just know u cant cook if this spot taste good....
Stopped by to get food about 2:30 am and all my for was very well packed and presented
Nice taste, Polite staff
Good food for fast food, some things are better than others! I always get grilled chicken minus any sauces..... VERY clean & fast service!!!
Very rude people
(Translated by Google) Thank you (Original) Danke
Fast and yummy
I really liked it. I'm from Georgia and we don't have these. I do miss my Hardee's Frisco but love the poppers.
I enjoyed eatin there,i give the business
Worst turkey burger and mediocre burgers
Love carls jr and hardees.great food with sr discounts
Good food but expensive for fast food
Expedient and tasty burgers But very slow bathroom service. Customers very slow with using the facilities.
Service is slow, but food was good.
Great excellent service Thank U
The employees were friendly and very helpful!
I stop here on my way home when it's too late to cook, much more often than I should. In my defense the Double Western Bacon Cheeseburger is one of the finest creations of the 20th century and they have Strawberry Fanta on tap. Forgive me, but nothing this good is entirely bad
Fresh
New vegetarian burger is just okay needs more flavor
Carl Jr on northmarket is the best speed is awesome sauce will be back !! Love the morning crew
I don't give four stars that often but Carl's Jr was at such a crucial time and right place in my life. Combine that with a manager so sweet as to include love and care with my order as to brighten my day like no other. The specially made French fries, made special for me gave me comfort and warmth through the frigid cold of a January night.
Food is disgusting. Ordered chicken fingers and they were half cooked and salty!
Cuase there is no big mac
I loved this place they let me sit there charging me my phone and gave me chicken tenders for free
They have improved greatly since Alfredo took over, along with Victoria giving great service. Previous management was really bad. The old management especially were nad keeping the bathrooms clean.
Says they are open until midnight, but the workers told me they were closed when I tried to get a late night snack at 915
Best The Big Carl ...Yammi
I enjoy the sliders especially during "happy hour", the staff are pleasant and friendly. Don't forget the cheesecake
Apparently upper management doesn't allow yo upgrade their all star combos.whats this tell you,they aren't about making money,let alone no one was even in the store or drive thru.first time I've been there.bad service I had B.K instead
I like the taste of the burger
Cheap and good fill you up for 5$
Got to have the big carl
The food was great with fast and friendly service
Loved it, best fruit loops dounuts
One of the best charbroiled burgers I've had!
Mediocre dining experience. Cashier was an idiot. Restrooms outdated but relatively clean. Food was pre made and not that great. Flys in the lobby kept landing on my head. I really like the ski country decorations. Probably won’t ever stop at this location again.
The orders are usually correct and the wait is a little longer than most. The employees need more training on putting meals together. They are messy and smashed down. I have returned a sandwich because it so smashed. I ask for no lettuce or tomatoes because they usually are wilted beyond what I would eat. Not the friendliest employees. You are treated very poorly if you point out an error with your meal. They are always fighting amongst themselves. I do not go inside anymore because I don't want to hear it. All in all not a great place to grab lunch.
Ok good ice cream 2day had great time there
Got there at 4pm all male staff why? They run around like chickens without a head wrong orders. Once they get it right the food is good. After 5pm its a three ring circus 45 minute wait to eat, tables dirty those guys do more yelling and arguing then serving. This place is too small for that location. After 5pm have to go back to McDonalds! PS the drive through is a horror story and the order is not right. I know its new but they need more training and put a few females to prepare and it will improve!!! I predict when the novelty and bad service continues people from target only will go.
Been liking this as of late, dont care much for the fries...
Old cold food. Was wonderful when they first opened, but quickly went downhill.
It's okay not bad but too expensive
Food has been cold the last few times we've been there.
Food is always hot, customer service is good, and the food is always consistent. Tastes great every time.
Good burgers but slow drive thru. Both locations in town have this problem.
Unfortunately, this was a bad experience for a first time ordering here. I ordered four items. Two were chicken sandwiches. I was asked to pull forward because ONE chicken sandwich needed to be freshly cooked. Why was one not being freshly cooked, because it was old and had been sitting around for a while. Dry, chewy chicken is not for me.
I eat here at least one time a week. Great customer service. Always friendly.
Great burgers.
Their burgers were wonderful as always. We were the only ones in the dining area so I was surprised to see so many dirty tables though.
Staff is always friendly bu t they commonly mess up my order.
The guy corrected us and really rude and dismissed part of our order and was flat out rude and they people working had long hair not put up
I stop here almost daily or nightly should I say..after works its the only place besides mcdonalds thats open. The drive through window lady is friggin AWESOME!!! She is always in a good mood and has yet to mess up an order. I must add that Im one of those ppl who come through a drive through and order a 2 fer special and damn near change every ingredient on a sandwhich except the patty. So thanks a bunch night window lady u rock!
Love the food. It is always good.
Great burritos!
Best number 9 every lol
No roast beef
Delicious!!
Good service Devon a employee was very helpful and patient helping me navigate new menus
Always friendly and consistent good quality
Always good food
It was very nasty, the tables were dirty, the bathrooms were disgusting, I have worked in restaurants before, and understand when it's busy, but this place wasn't
Its alright for burgers place
They were decent on customer service but the window seals were a bit messy. The largest issue I had was they were selling the 5 dollar boxes that you can get for 10 bucks, which is alittle upsetting.
I like the low carb burger there I can only eat 1/2 of it it is so big and juicy. It is my favorite place for burgers.
I only came here for the donuts. They were amazing! Staff was very friendly.
The food is always great.
Famous star burger and chocolate ice cream milkshakes
A Good Place To Take A Hamburger When You Are On a Hurry, And Those Breakfast, Um I'm!
Good for fast food
This is our first time eating Carl’s Jr! We went to the drive-thru. The man who took our order was very polite. We ordered one Famous Star burger with cheese, and one Beyond Famous Star burger with cheese and no condiments. The man who took our order gave us exactly what we ordered. The Beyond burgers are plant-based, so the patty is not made from meat. Both burgers are delicious. I told my vegan friends to try the Beyond burger. I strongly recommend it!
I feel bad for the people who don't have carl's jr...them biscuits!
Always great service with a smile and food that stays consistently yummy.
The dining room is nice and the food is okay but we ate in the playground area with the kids and it was kinda icky
Stopped in here over the years since it opened. Always been tasty and quick. A little short staffed tonight on Sunday. Long line at the drive thru. The fries taste like fish. Tables and chairs were clean. Bathroom was clean. Ice machine was broken.
Western bacon was good , It was worth it for waiting . The Chicken salad was not that good. Chicken was dry, Hard , And burnt. Oreo Milkshake was great ,nice taste! Im glad to say that the combo of Western Bacon was amazing! (This is just for you guys to improve ) thank you so much!
It was good! They had to make the chicken fresh but it was worth it!
They're always fast, friendly & clean
Excellent
Good
Used to love this place. Needs a good cleaning.
Food was great! and friendly service as well. And the playground area was spotless. Very pleased with my visit at Carl's Jr.
Newer Carl's Jr, food was better than average. Will definitely be back.
Wasnt packed around the time I got there.
Me and my guest arrived around noon and were just behind a couple other customers. We had time to observe the cashier before we got up there. It seemed like she was new and the customers ahead of us presented a coupon which she couldn't work out herself, so she had to wait for the manager. The manager seemed fairly annoyed when helping these guys and bothered by the lack of what little assistance the cashier could give before he could step in and provide whatever markdowns he begrudgingly gave to these guys. They left, and then it was our turn. When ordering, we asked a couple questions about what was on some of the sandwiches, most of which the cashier was unable to answer (further affirming my assumption that she was new [can't fault someone for a lack of knowledge if they're still learning the job]). Somewhat satisfied with what she could answer for us, my guest ordered first, with a couple substitutions to accommodate her diet, and then I ordered. I ordered the crispy chicken, bacon and swiss no tomatoes and I finished by asking for a coffee and natural cut fries. The cashier stated crisscut fries, at which time I corrected her by saying natural cut again. She (incorrectly) affirmed that they were the same thing. Not wanting to argue, especially since she was new and the manager seemed to be in a foul mood, i dropped it and took the crisscut fries. She was unaware of where the coffee cups were and even presumed that they were available in the lobby. Once we paid and I received my cup, i made my coffee and my guest proceeded to our table. When I arrived, the table was clean and we didn't end up waiting very long for our food. It seemed the cashier had a difficult time finding us in the lobby (only four tables were occupied), but hopefully that'll improve with practice. Overall, considering the weather was bad outside and the parking lot was covered in black slush, the floors didn't look too bad and none of the tables seemed to be dirty. Both my guest and I were surprised to find that our sandwiches were somewhat sweet (possibly the "southern spices" on the chicken, but definitely sweeter than any one of the side ingredients eaten by itself). Additionally, my bun was dry and rather difficult to eat, and honestly I ended up scraping off the extra mayo that was oozing out of my sandwich because the amount was unappetizing. Lastly, my guest had to use the restroom and upon her return she said that "this place is disgusting", to which I asked her to clarify. She told me that the restroom was filthy and before I had made it to our table she had cleaned it herself. 2/5 because I can't totally fault the new cashier, but there was a lot lacking from our experience and at the very least, if a customer argues with you about an item on the menu, you might consider asking another worker to see who's right.
Great food
The food was pretty good and the people were very nice, but the whole restaurant was DIRTY. The bathrooms were disgusting. They smelled and looked terrible. They need repairs as well as a thorough cleaning. The toilet was separating from the wall. The sinks spray high pressure water so you get wet trying to use them. The playground looks as though it's never been cleaned in the inside (I climbed in with the kids). It was just GROSS.
Good restroom stop between Kahului and Lahaina.
They messed up my order. The staff polite though
Its fast.food. they got my order correct and its was nice and hot so I was happy
An older store in a redeveloping area. Service and food have been good. I visit about once a week at odd times. They cook fries up fresh without me having to ask. Mens room usually needs attention. Restrooms seem to be an issue with all the Carls Jr.s in area, no mirrors, usually out of one of these-seat liners, tp, soap or towels. No cleaned by _____ time ____ on door. Not mandatory but restraunts with these in the restrooms average 9/10 and ones that dont average 6/10.
Delicious Angus beef burgers The fries were a little bit too cold
I go with the big Carl Everytime. Such a good Sandy.
Drive thru guy was great
Fresh food, awesome service! First time coming to this location and I have to say it was great! Definitely will come back
It was pretty good. I was pleasantly surprised! I had one of their chicken sandwiches with jalapeno pepper on it. It was good, and I don't like jalapenos!
Went this morning the tator tots was Extremely Greasy. Oil was old but if you like it I love it .
The woman there was very rude and snobby. Don’t recommend going. She didn’t make any of the food right and when we asked her to fix it she made it worse.
I always come here to have my last American Burger
Great Burger
We are in love with the Beyond Burger and the staff at the Broadway location is fantastic!!!
2 times in a row i have asked for cheese on big burgers and two times in a row they have charged me and not given me any cheese.if you try their number you get a fax tone. Avoid if possible for reliable orders. Drive thru lady was pushy and in such a rush that i felt like cattle being hurded.
Nasty. Burgers were flattened, forgot my child's milk. Ordered onions got soggy fries
Went there this morning and order a superstar and got a famous star .
The food it's alright
The young white woman at the drive thru during the closing shift has a little bit of attitude. The service was fast. Their food is average, nothing special.
I love this place. Big burgers 6 dollar is the best.
Good burgers and fries. The fries are similar to McDonald's. This location is at a gas station but they have a nice dining area inside. They also have a drive thru. They bring your food out to the table.
Love the western
Hot food, great service, kids love the play area
great ppl working they help you with a big smile . the star with its better
Their beyond burger is amazing but expensive
Good food good service
Worst Carls Jr. Burger I have ever been served. Must have sat there a lot longer than SOP to be that dried up.
Love the new $5 boxes and the staff is so nice every time. Food always fresh
Great food!
Love the size of food!
It’s hit or miss at Wasilla Carl’s Jr. The burgers are usually tasty and I would say overall price and quality are consistent. However, the other night I took my kid there and they forgot his fries, and his chicken strips were more like over-cooked nuggets Sometimes they are friendly, sometimes they act annoyed.
Standard fast food if that's what you want. Granted, it's way cheaper than arena options.
Service with a smile. i ate it as fast as i got it.
Great burgers
Following a Keto lifestyle and still treating yourself to fast food is hard, but Carl’s makes it easy! You can make any sandwich or burger into a lettuce wrap, and they’re SO good! Not to mention they have the best fast food breakfast ever.
Food tasted good, workers were friendly, and order was perfect.
Always has good burgers
Food was great but instead of two sliders I got a chicken and a double cheese burger
I had bbq chicken burger. Not bad
Great food and great service. Not much else to say.
The chicken strips are always gooood.
Good food, good price. Quick service.
Sometimes it's a little slow, but the food is good. And if they're too slow or have another issue with you're order, they compensate with extra cookies!
Wasnt bad, but kid's order wasnt exactly right and the burgers were a bit over sauced but would try this store again.
Manager is so nice and always friendly! She's a very good trainer to the new employee's. The new people always have something good to say about her. Food is a bit on the misleading side though. Never looks like the delicious pictures up on the menu screens behind the counter. Oh well, for the most part it always tastes ok. Sometimes a little too much grease though... Ohh and only half the time have my fries ever been warmly room temperature...
Food always cold no matter what branch i visit.
Ran out of chicken but it was fye last time
Tried the California burger for first time. Pretty dissatisfied it was lacking taste with small beef patties.
Every time call up there wanting to talk to a manager cause the out onions on my food when I'm allergic a lady hangs up on me I want to know why your customer service is so poor
Didn't like anything poor customer service they need to start learning how to warn the people that are ordering they be a few seconds instead of ignoring us and just make us sit there and wonder if the speaker is broken never ever again well be showing up here again!!!
And shakes. Great bergers and fries
Went yesterday afternoon around 2:00. My burger was old (soggy bun, droopy lettuce, luke warm temp, etc.) and everyone's fries were soaked in oil, limp and completely inedible. We also ended up with major stomach distress that evening.
Its great for downtown.
What you expect
If it doesn't get all over the place, it doesn't belong in your face.
Love carl Jr's
Good burger great shake but a little pricey
CREDIT CARD SCAM! I went to the drive thru at this Carls Jr today, and the cashier took my card and ran it. I saw it run through the window, but the lady said that the computer wasn't working and that she would have to take cash. This looked like a pretty obvious scam where the cashier runs your card and then pockets the cash, so I checked my credit card account on my phone real quick and saw the charge from Carls Jr. I asked to speak to the manager and while I was talking to him, the same cashier grabbed my bag of food from the counter and disappeared for 30 seconds before bringing it back. After showing the manager the charge on my phone, he said I could have the food for "free" and tried to hand me the bag. There's no way I was going to take that spit sandwich, so I just left. I'll be filing a complaint with the Better Business Bureau.
Got my food wrong and old fries
even the coffee is bad today . the food really sucks here. everything tasted like stale grease and over processed food . I hope I remember to not come back
Umm. Same average service. Same average good.
Best Beyond Burger. Great service and clean restaurant!
Not 24 hours doesnt honor promotions rude staff
Awesome
You probably know what to expect before you get there. Fast food. A less than clean play area for kids.
Ok place.fast food. Dirty bathrooms
Always good food, sometimes the drive thru can be slow.
The burgers are delicious but the service is slow. Also the prices are a bit higher than the standard McDonalds or Burger King.
Customer service was nice but the beverage center was a mess if it would have been clean I would have given it 5 stars
Garbage customer service, I'm not expecting 5 star treatment, But damn. Pulled up in the drive through When was time to pay, No greetings,no hello Nothing. Took the money Handed me the food. That was that. All I'm asking is for a "hello" Or a "thank you". I was not rude one bit, That's why I'm very puzzled!
Didn't have the greatest of experience at this location. We visited around 2pm on a Sunday. We initially visited the drive thru. We waited four minutes but no one answered so we visited the lobby. There an employee standing in the lobby and conversing with someone greeted us and proceeded to take our order. He didn't know how to use the POS so he called for someone and advanced to make the order. The fries were removed from the hot hold and dropped back into fryer, thus they were lacking in quality. The burgers were okay. When our food was ready, the employee that took our order had to go to the office and ask again for someone to come out to key in the order. Best of luck to the establishment.
I went thru the drive up and my order was totally wrong. They left off one of the burgers and made the other burger wrong. I went into the store and talked to the manager. She was more interested in something she was doing in the back than helping resolve my issue. They remade the burger and it was STILL wrong. They added the fixings we wanted left off and left off the fixings we wanted on the burger. The manager said that they do the best they can and went to the back of the store AGAIN. I will NEVER go back to that store again.
The food great and affordable
Awsome employees.
The food is good but the service sucks I waited over 30 minutes for just two sandwiches with only two people ahead of me for people behind me got their order before mine. And this was not the first time this happened like I said the food is awesome but the service sucks big time
Great hot food!
My fav fast food burgers. Hands down.
Grumpy at drive thru and extremely slow. Never waited 30 minutes to order my food and another 15 for someone else to get their food!
asked for a burger during breakfast it was so good and fresh
I had the Beyond Burger and wooooow this s**t taste just like a real. AMAZING
Good fast food, consistent quality and service. Made my to go order as an eat in on a tray.
I'm very disappointed with fast food up here in Colorado Springs. It all seems to be lacking.
They once was great but got horrible over the years soda machine always broke and leaking they need help before it goes into the ground
Very good breakfast!
Carl's Jr in the east!!??! so excited! I loved it! Great experience, they were all so kind to me. Thank you Andy! I will be back again!
It's exactly what it is
Only food around for miles so pricey..but good. Plus they serve lunch all day which is great
Service was very friendly & he recommended a new pastrami burger that was amazing! Its huge, though, & plenty for hubby & I to split. Hope they keep this one around for a while.
Very dirty. But can not blame employees short staffed .. food was fresh
We came in to get food and there was a wait for 20 minutes for them to deliver food. The whole place was waiting for food and they were just walking around not looking like they cared. I've had this problem before at this Carl's jr. it's a good place to avoid
Cool
Food was delicious and made new friends in playland and enjoyed my rootbeer -8yr old daughter
Always delicious
Good breakfast burritos.
I’m at person that is really sick and I brought my grandson that is 10 years old we went their at 3:30 after my grandson finish school we went with coupons and the manager Took care of us very horrible and I will NEVER go there again
Quick dinner before Mercury game!
Quality food, excellent service, friendly people, and clean bathrooms
Cheapest fastfood in Alaska. Snd its so good
Very dirty and disorganized
Kind of slow, food isnt very impressive
Love these Burgers!
The best burger ever
If you have a Hawaii drivers license you are eligible for a 10percent discount.
I love the bacon Western
Great char grilled burger!
I don't like Carl's but they do do the beyond meat burger for my wife which was a major clever step
Great Food and prices. You get your money's worth
Love the food!
There 2 for 2.50 sausage and egg biscuits sandwich was good love there food
The Western Bacon Burgers are tha Bomb!!!!! Bomb, bomb, bomb.........
Love the burgers!
Great folks working here. The food was fresh and very good. The lady's working there gave my kids free cookies. The store was super clean also
Pretty good food, same as most other Carl's Jr. They also have a green burrito attached, so the have some more options. Although if you a tourist, I would suggest eating someplace they don't have on the main land.
Good hot food, hot coffee, clean, and great counter staff this morning! Thank you!
Good service. Did have to repeat order 3 times, speaker problem?? Order was correct.
Really good but, little pricey. And don't ever pay with a debit or credit card. You might get charged more than once if you do like mý daughter was!!
Bad service in food not going back
Love the big burger w/ cheese
Friendly service.
This place is seriously the best fast food place in the bay. Always super friendly and the food is always fresh. Shout out to Jose for holdin' me down with those sausage biscuits!
Always quick and service is good.
It's 7:40am sitting out in front of Carls Jr. They are supposed to open at 6am but doors are locked lights are out! I call them and employee answers.... he apologizes and tells me cashier isn't here yet so they cannot open! Wth it's almost 8am! Very disappointing....
Food was fresh, customer service was amazing. The playroom was huge and full of fun climbing and slides. I recommend the double Western. Oh, and THEY SELL SINGLE CHICKEN NUGGETS!
Love this place. When it's fresh...it's always great! Sometimes it's not so good. Here's a message for the owners of all restaurants.....people don't mind waiting if the food is hot and fresh! And like we order it!
Love the fact I can have a lettuce wrap. Good is great
Cool place, quick food, could turn up the AC a bit though
Manager was in a hurry to take wet florr sign and didn't pay attention to my order
Ok
I like their charbroiled hamburgers and I like there french fries damn good friendly service usually cheerful
Fast service
It's burgers n thies
I went and it says breakfast burger is served all day... well their charbroiler is down so they said but yet the man two tables over had a bid ol.burger.. I'm white he was black. Guess I was the wrong color to get a burger. The lady that had Green hair was horrible with customer service.
They are getting small details of my orders wrong almost all of the time, but they are all super friendly and i actually enjoy going there
Good place to take a breakfast or lunch on a drive to or from mountains.
Had to wait at the counter for 15 min break to be over. The dining area was very dirty and the men's restroom was a disaster with a horrid smell. Also miss the bacon western deal. Not sure it's worth $8.00...
Worst customer service ever!!!
Great place with great food.
Very kindness!
I go there every week and need gluten free. They call it low carb, but it works for me. Always willing and they get it right. I like their menu and will low card anything that I find I want.
Quesadilla tasted like dog food.
Great service.
Great food, but not the fastest or cheapest. Staff is friendly. I love the Western Bacon Cheeseburger and their shakes are delicious.
Emily and the morning crew are great! Love their biscuits!!
Make sure you tell them well done on your burger.
Friendly service, clean, but that Cali burger got my stomach up set.
The food was not very good. Frys were soggy
Service was great and the food was delicious
Guac bacon burger. NOT advertised as spicy. Guac AND cheese hot. Horrible. Didn't say so on menu.
They were really fast, and the food was even better if your going to Carl's jr. In the future go to this one
Can't get something as simple as no ketchup right. 3rd time. I'm done
Excellent burgers and fries.
Good food, will go there again
Zucchini fries blazing hot 10 min later; jalapeno thick burger (no more CBD burger) truly tasted like it was wiped under a person with body odor's arm. It tasted like body odor. I ordered no tomatoes and they gave me tomatoes. If I get sick, I will follow up.
Burgers are fine, but this restaurant was pretty dirty.
My favorite
Good food, and super messy
Good food
Food is fresh and amazing. Staff is friendly and helpful
No green borritos. No Hawaiian chicken. French fries were nasty.
Good jalapeno poppers. They were hot and not over cooked. The burger was nothing to write home about.
Excellent service thank you for the great experience!
Oil for frying needs to be changed.
Love their charbroiled burgers. Always have been fresh.
Grate customer service and wounderful food
Wow's good
Didn't like the prices. I think they are a bit expensive for fast food. The value menu is ok, the $5 chicken value meal is very good. Staff is very friendly.
Staff here is rude this is the second time I come here and they are disrespectful. I waited for about 2 minutes for someone to answer on the drive thru speaker to order then I drove up to the window and they told me they were busy taking someone else's order. Finally when they took my order they gave me attitude and told me they didn't take American Express. So I paid cash after they took my payment they asked if I wanted jelly's with my breakfast order I said sure and the young lady said what kind? I told her idk what kinds are there she then rolled her eyes and closed the window. She had another gentleman bring me out the food and he was nice. When I get to work with the food I check the bag and no ketchup or jelly were in the bag. Worst service at a Carl's Jr ever.
Good burgers
It's right by Chase Field and Talking Stick Arena.. so convenient! Fast service, wasn't super crowded an hour or so before game time!
Eat it like you mean it
I went to this location to get a water cup but apon entry had to let security search me and my bag just to be told by the cashier that they dont give out water cups... seriously?
I like Carl's Jr hamburgers, nice people, good service
They were great! All our food was fresh and hot, they were patient with us while we looked at the menu and we had no problems getting the food we ordered. :)
The playland is huge; our 1 year old grandson loved it. Food was good.
Taste really good. Friendly customer service, and they open early as 7 am. Fries are amazing when hot and really bad when warm or cold
This is my new favorite fast food place.
Expensive (yes I know everything in hawaii is expensive). Food was not that great at all and pretty sure my husband and I both ended up with food poisoning after eating here.
It was ok it just took forever
Stopped by on the way home from snowboarding at Loveland Ski Area. Ordered, paid, got my food and was out of there within 3 minutes. My friend and I ordered different burgers and they were
Very disappointed. The eating area was filthy. Trash cans overflowing,table tops dirty. The soda area and ketchup was so sticky from soda spills and ketchup puddled up. There was only us an one other family there. It took almost half an hour to get our food. Which was prepared wrong. Won't be going back.
Food came out pretty fast
Excellent. Got it right the first tim and management was amazing.
We came in and it was slow there was one car in the drive thru and a couple in the dining room. they didnt greet us and it took a few minutes for someone to come help us, the other girl just stared at us. We just ordered ice cream and it took 10 minutes to get and were very runny once we did get them cause it took so long to make. The playroom was disgusting I couldnt find a clean table the garbage was over flowing and it was disgusting. Honestly dont think I'll be back I didnt even want to sit in the playroom because it obviously isn't being cleaned and kids are dirty.
They were nice and polite had to wait a little due to it being a little early in the morning but the food was great.
Great service
They are very good
It's only the jr tho..
Good prizes for the size of their portions
The western bacon burger is the only way
I accidentally dropped my burger while unwrapping. The young man behind the counter immediately came out to help clean the mess and made sure I got a fresh burger.
This location is awful! I quit going to it because I always sit at the speaker several minutes before being acknowledged. Customer service is horrible. If I could I would give no stars!
Great chicken burger!!!
Slow service
Waited forever
Good fast food at a good price. And the place was nice and clean.
Good food. fast.
New beyond burger was great!
Incredible Food!
Nice Very nice!!!
We had a big order at the drive thru, and I realize that can make things more difficult. With that said, there's no good reason for the staff to be rude. When asked what is in the sausage, egg and cheese burrito the answer was "Sausage.... egg........... and cheese...." and her tone suggested we were idiots to even ask such a stupid question. After receiving our order we checked to make sure everything was there. They had the correct number of items, but two things were wrong. We didn't want to deal with them again so we left. On the plus side, the food was nice and hot.
A little bit of California made it to North Jersey! Good food at more than reasoble prices. Awesome!
Foods good and has an affordable price!
I ordered a low carb and asked for certain stuff not to be added. Added anyway. Manager was a prick about getting it switched out. Point of story don't go there for the service.
No complaints. Nothing over the top either. Just another fast food place
Decent prices and good food Friendly staff.
After almost dying in the mount Evans wilderness, this was the best tasting thing EVER!!!
Great burgers
Best customer service in town. No joke!! They're always cordial!!
Slow drive thru service but good burgers!
Cane in for breakfast, no customers in store and it was just before 10:30. They did not wait on me until after 10:30 when the menu changed. So was not able to order breakfast. Will not be back.
Good Food
Love their food
Every time I go here they get our food wrong. If I order something plain I get it covered in sauce, if I ask for fresh fries or onion rings I've gotten partly frozen and cooked so little the rings were a pile of mush. Unfortunately my son likes their chicken stars. Call and complaining your experience was like mine.
Fast service, yummy food, both adults and kids enjoyed it.
I love it
Love the fried zucchini
Great service, good people, happy customer
It was okay, typical fast food. Items were missing from the order, the pop machine wasn't dispensing the proper mixture of drinks.
Service was not great and my drink was awful
Typical fast food restaurant. Burgers and chicken sandwiches.
Good food. However the cashier appeared to be very busy and the soda tasted a bit off.
Waited 30 minutes for biscuits and gravy, and bruitto and two biscuits, the biscuits were rock hard and absolutely disgusting. Also paid for meals and didn't even get our hash browns.
Great burgers but the price is a little steep!
Call it Carl's Junior all you want we all know its Hardee's! That's why CKE bought it from the original owner in Greenville NC. In the 90s. To make Carl's Jr. Profitable in the south. They might have thick burgers but they will never beat the original Hardees cheese burger, pickle, ketchup, mustard and meat and bun and order of fries.
It was okay...nice people service was okay. The manager Elvira is amazing
Great employees and service
Fast and nowhere near as busy as Jenny's.
Not that good
Fast, friendly service! Every time we come here I'm amazed and pleased at the level of care service we recieve.
Fast but not the best
Damn what a burger
Had to wait a long time in the drive thru for tenders, so long that my fries came out cold. Looked empty inside so IDK what was going on, guy in front of me had to pull into a parking spot to wait for his order. Like is this a place that serves food? Food is OK, service can be greatly improved on. The other times I visited i went inside and it did not take too long. So maybe skip the drive thru, or drive up the road a little for Five Guys. (Which has better food IMO)
Great choice of burgers to choose from
Great Food
Extremely unprofessional drive through worker, and slow. Very rude on the microphone and at the window. Looked very dirty and kept appearance. Older man guessing mid 30s, No name tag. Wife got the #17 box (3 chicken tenders) undercooked and tasted horrible. Ingot #18box (spicy chicken and a double cheeseburger) both buns were stale and hard, burger tastes funny, through both meals away. I would give a lower rating but google doesnt have that option. We just got to fairbanks and we will never be coming back here for as long as we are in the area.
Says they open 6am. Several times i have gone at 615 and the place is still closes.
Would rate a zero but made me pick one. Horrible food
Its fast food you get what u pay for
I have been craving for Carl's jr. Since I left California. I was surprised when I saw one here in Jersey. Burgers are always awesome! Makes me feel like im back in cali. This will be my weekend destination.
It's a bit expensive but the food is great.
Foods really good great staff
Friendly service but the play area was so cold
The $1 sliders are a great deal! Great for a quick bit, although it can take a while to turn into the parking lot from the street due to long traffic lights.
Great food and cheat prices
Excellent burgers.
ice cream orders of the same size were handed out with HUGE, significant differences IN the sizes, when asked about the size differences, they replied that it depends on hands scooping each order instead of making the orders equally sized which causes a problem with certain people who want the bigger amount. they weren't very friendly when we inquired about scoop sizes overall. seemed to deliberately make sure one person's order seemed to be more desirable than other's in the group.
Yummy biscuit n gravy
Horrible wouldn't recommend anyone stepping foot inside! First off, the staff should be well trained and ready, which they aren't they didn't know how to use the register, also they were screaming at each other, and the manager was giving attitudes to his staff infront of the customers, they also took 30 minutes for 3 burgers! This is my first time ever walking into Carl's JR and it will definitely be my last! Extremely disappointed
This is my favorite restaurant. I have eaten at least one of each item. It's all great. The only thing that sucks is the bathrooms there.
Great fries
Service and food has been horrible lately staff is rude. Got a salad yesterday it was like they threw a piece of whole chicken on top of a bed of lettuce.. won't be back for a while
Found service & freshness here but patty dry. I don't eat cheeseburgers so I believe many chains rely on the cheese to make up for this. Location appeared clean with exception of restroom.
Absolutely love this place, not really the fastest fast food in town but it's good fast food
Good but spendy
Average fast food drive-thru experience.
Ate at the location in angleton didn't care much for their side salads they don't taste fresh
Always out of things
Good but expensive
Only fast food between Wailuku, Lahaina, and Kihei.
The sandwich is good but crews are not smiling!!!!!!they should be smiling and happy services .
Had great service. Good food. Staff were very polite!
4th time now my order was completely botched. Daughter can't have dairy or gluten. Ordered and PAID for a famous star burger lettuce wrap. Got a plain burger patty between 2 buns....???? What? How do you really mess it up that bad? No veggies on it no nothing?
The guy getting the orders is very kind and was so nice so kind
Ate here several times a week for about a year because it was close to work. Never had problems with customer service it the food, drive through was always quick even when they were busy, and the interior was always clean
My favourite play to order or eat at.
Food good quality and tasty 5 stars to the burger and my 3 stars is because there weren't paper towels in men's restroom
It’s fast food... what do you expect?
Chicken tenders are awesome, and loved that they fried them fresh, awesome just wish they had sauce for the onion rings, but they were awesome to
Greatttgg prices greatttgg dealsss
Very good bacon hamburger
Dirty place 10-13-19
It's ok and the most affordable place to eat at Talking Stick Arena.
A good place for fast food
Carl'l jr have great burgers.want you try the burgers?
Good food faat service
Platte Ave location is better...
Their food is really excellent and the service is great and professional.
Its no wonder this place was empty except one table - i waited 5 minutes for someone to come take my order. Nobody came to halp me! Neever again! UIf they aren't there to serve people food, then they ought to just close the doors . . . with that crew i'm amazed they can afford to make payroll! Two thumbs down for their lazy and incompetent staff. If you have no place to be this is the place for you, as they don't care when or if they serve you!
Unusually clean! Fast service
The best Hamburger
Good fast food.
Got our order wrong. Asked for no sauce, I swear they doubled it.
To be honest they barely even deserve a Star. After working 6 to 7 months at Carl's jr. I had put in my all to turn that place around. But there were many issues that place has. If they have expired product.. They decide if it's good enough and throw an extra day date on it, they have people running the store mostly convicts and most don't have food worker cards. They barely wash hands or change gloves, and sometimes even don't wear gloves whatsoever. They even lie on their cooking temperatures and forge documents consistently. Most of their managers do not have a certificate from the parent company. They really need to just get their act together before they get people in this town sick.
Chris didn't wear gloves while cooking and kept itching his sweaty head and then touching our food, food took 45 minutes. Then he scolded his employee loudly for taking a 30 minute poop (diaherrea) I watched the lady eating at her table set her food down hearing that. Fries were unsalted, and weren't right size boxes. But we didn't have our receipt because printer wasn't working. Couldn't get myself to eat the burger.
Ok
Not that good. there is a better choices elsewhere
The worst chicken salad I have ever bought at a fast food place. I threw it out. Nasty!! I will never go there again
Food was delicious but the restrooms needed cleaning very badly
My recent visit proves u can't listen to oblige food is really good extremely clean, complete 100 turn around polite and fast service and no convicts that could see. I suggest dinner at this place
Coffee wasnt the greatest but staff and food was good
First time to try Carl's Jr. and I was pleasantly surprised. The burgers are really good for fast food as they had a nice selection too. The fries were crisp and the cokes were cold. I'll sure go back!
Amazing place super fast, great service. Clean and respectful
420 day was very organized.
Slow, dirty, half the sodas were out of order
Love the taco salad here only reason I go there.
This Carl's Jr was one of the worse I've ever seen. The staff took no pride in the work they did the food was. I definitely wouldn't recommend this restaurant to anyone
We drove up at 9:49 (they close at 10) and made our order, they told us they were closed even though they had 11 minutes left so we complained and said we would call a manager about closing 11 minutes early tomorrow, the lady then proceeded to flip us off through the window and make a crying face with her hands, VERY unprofessional
Funny I,really go there for,the blue burrito Mexican,food . but I,do,enjoy there egg on a burger .
Fantastic Burgers and meals were Fulfilling. I love this and always visit this place with my friends and enjoy my Food.
My fav burger!
I've had a bad drive-thru experience there before & am always weary going thru the drive-thru again. Kind of pricey, but I usually get the special.
What can I say...fast food burgers. However, Carl's Jr. Does give me a sense of nostalgia of my childhood and summers road tripping with my dad and eating Carl's Jr. On long road trips to California and Arizona.
Just a good fast food burger
Food was great. Service was great. Thanks
A good Carl's. Very good service inside, and staff is very nice too.
2nd time in a row they got the order wrong. Won't be going back until they get someone to better run the drive-thru, such as repeat back the order and give an actual total.
Tried Beyond Burger (plant based) which tasted like a beef Burger, very good.
Service here is never slow. Friendly staff. They go out of their way to make sure you're happy with their service.
The burgers are soooooo good! The staff at this location was awesome. It felt like we were dining with family all around us. I recomend the chocolate chip cookies if you have a sweet tooth. They taste like homemade.
They got our order wrong then got mad that we brought it to there attention. The place was dirty
Fast service, and they have always gotten my order correct.
I usually do a quick stop there for lunch Drive through and buy the number one star medium and get a senior discount. Tasty hamburger fries are pretty good too I usually order lemonade which is really pretty good. So I can get a lunch with a discount for under $8 without the discount it's $8.65
Decent quality, prices have gone up, regular small mistakes with preferences on how I ask for my food. Ie no onion on a hamburger. DON'T GO HERE IF YOU HAVE ANY FOOD ALLERGIES, I would not feel confident with that.
Food was good and service fast.
BEWARE! Do not Trust them with your food. First, one of our burgers came with bacon when we asked for no bacon and we were missing a fry. We understand that mistakes happen so this was no big deal until one of the cooks started speaking insults in spanish. At this point we did not feel comfortable with them making our food so we asked for a refund. We previously handed our receipt to the cashier who claimed he never had it. We were told to leave and that we would get a refund since our receipt was missing. We had to call the corporate office then "miraculously" our receipt was found in the trash can by the cashier. The Manager Morgan was RUDE and DISRESPECTFUL and even threatened to not give our refund even after the receipt was found if we didn't give her our names so she could ban us. Do not TRUST them to cook your food. They are spiteful and unprofessional.
Good , fast and friendly service
It's AMAZING CANT EVEN EXPLAIN
Many times when you are looking for a place to grab a quick bite (mainly at night), you will decide between the two or three big names. McDonald's, Burger King or Taco Bell. But Carl's Jr. actually came up with a pretty good idea to satisfy a car filled with people who might be fighting between getting a burger or a burrito. This location might not have the "best" of both worlds, but at least they offer something from each. Carl's Jr. / Green Burrito offers Jr's classic hamburgers, turkey burgers as well as chicken sandwiches, but also they offer pretty good burritos that rival anything Taco Bell has to offer. The burritos are pretty big and are filled fairly for the prices you pay. And hamburgers are my personal favorite out of all the fast food places.
Very clean and professional and courteous poised the best fast food restaurant in Fairbanks
Very sloppy and good
Fast friendly service where they actually serve you what's on the menu,and that's saying a lot cause a lot of places good looks nothing like the menu....you know who you are.
The employee greater is with a smile anything hello.
Beyond meat burger is fantastic!
Fast service at Talking Stick Arena
Nice, friendly staff. Good food. Good prices.
For fast food, it isn't bad. For food, it's not
Really yummy, buh trust me , you'll have to poop after eating.
Good burger
This place has the poor/worstes/horrible/ garbage service since the old Mexican guy with grill an the short hair Mexican Lady. They talk about customer In Spanish while the customer s eating, every prejudice and racist in worstes way. If someone s like this IDK what they would do to your food. Bathroom disgusting. Action should be taken before harm s done. This started around 11/01/2018 today s 03/2/2019 n still going on. Thank you so much God bless
The best food
Slow as heck and the lady at the window was not nice in any kinda way!! Food was great but that lady got to go!
Good breakfast!
The food was good and the service was fast. Place was pretty clean too.
Place was clean and I enjoyed a good meal there
Sign said drive thru closes at 11 but i was sitting in the drive thru 20 minutes before with no service then when i got tired of waiting i pulled up to the window and they said they were closed and all i wanted was a drink... dont recommend this location.
Love the food service was amazing my kids enjoyed everything they ate definitely coming back again best burgers I've had in a long time
I had a coupon for a sandwich today, which clearly states it is active as if today. Manager would not honor the coupon because "it was not in their system yet." Being an IT consultant i know there is ALWAYS an overide, but for some reason brushed me and my coupon off. Horrible customer service! :( Well no more need for coupons if I have the mobile APP. Since then have visited a few more times and more happy with the service as well as the management. Kudos for making improvements. 4 stars now instead of the initial 1.
Food is great
Always great customer service and very good food, Myriam, Nohemí and Juanita are the best!!!
Very very overpriced for the quality and the service is incredibly slow. Staff are still nice though
Fast, good service
Did'nt know their burgers were this good!
I'm shocked and happy that I got my order taken when I was on my bike in the drive thru at 11pm lol
Depends on who works last two times was horrible I had to throw away my food after one bite.
Great breakfast sandwiches
Good Burger's?
Always good I get lo carb
Can stand up with the best. People friendly and accommodating
I love the double slider box with a strawberry shake for $8.00
Waited forever for service depsite workers walking right past the front desk time and time again. After waiting for too long for the food, I found my large fry contained only contained 5 or 6 fries. After calling they assured me thats the how many a large fry comes with. Are you kidding me? Customer service non-existent. Dude who answered the phone sounded clueless. Laughable establishment.
Its just like on the commercial BIG & GREASY lol. Service's are good and bad, check your meat sometimes it's raw or burnt.