Here you will see the feddbacks of people who are buying the products of TGI Fridays (Restaurant) in the state of Alabama.
At the present this firm gets a rating of 3.6 stars out of 5 and this rating has been based on 1147 reviews.
You may have noticed that the average score it has is really high, and it is based on a very large number of opinions, so we can conclude that the evaluation is very accurate. If there are many people who bothered to evaluate when they are satisfied, is that it works.
As you know, we don't usually bother to place scores when they are good and we usually do it only if we've had a problem or incidence...
This Restaurant belongs to the category of Restaurant.
Olivia was amazing! She handled our rowdy crowd with a smile and great attitude! Olivia checked on us very often and made sure we were all happy! Shes the best! ❤
Stopped by with my husband and our best friend. Not only was the food amazing but the service was beyond fantastic. -Carlos- was our server and he is the absolute best!!! He was friendly, funny, well mannered, efficient and just the best!!! Chick-fil-a workers ain’t got nothing on this guy! We need more food and people like this out there.
I loved my waitress, Olivia The Mermaid Fairy. She was a beautiful young lady with the sweetest perky personality. Also, had the pleasure of being greeted by the Manager Todd.(not related)... He was very accommodating and a really nice person. I will return but only when those two are on duty.
Here with family for my son birthday. It’s seem that they care more about the gratuity charge than the actual quality of service and food. Our table was not waited properly no silverware. We waited over a hour before our order was even taken.I don’t mind paying gratuity if it’s well deserved but the food was horrible and the customer service was unacceptable. Tips are for the servers with a excellent service. Not a business just screaming it’s a 18% gratuity for a party of 8 or more infants or whoever. I will not be coming back and I will let everyone know about my experience here.
Olivia was our server today and she made our experience one to remember. She was every kind and attentive to our needs as guests. If you ever eat here, ask for her!
I love TGI fridays.. Such a great atmosphere to come to and unwind from my day. My server was Olivia always on her toes to make sure I am well taken care of I always order the Irish tea and cob salad. She even cards me her own mother. Come on down to fridays.. You won't be disappointed
This is a place for drinkers! Food is all fried I do like it on occasion but my heart just can’t take it
Olivia was amazing! She handled our rowdy crowd with a smile and great attitude! Olivia checked on us very often and made sure we were all happy! Shes the best! ❤
Carlos made my evening at TGIF amazing. Very pleased fun conversations kept me throughly entertained. very glad i came in and got to meet the team here!
I had a server this morning named Samantha real sweet girl she told us it would be just a moment before she came by again as she was cashing out a customer as soon as she came back she apologized even though it wasn’t a long wait one of my children tried to order and endless appitzer to share with the other and she let us know that we weren’t allowed to do that and explained why there was a good bit of us and she never once showed she was annoyed or frustrated WILL BE BACK SOON!
When we got there there was a 30 minute wait after getting our dinner we had the ribs they were tough and over-cooked talked with the manager he gave us more ribs they were slightly better but still to tough not as dry the manager did try but in my opinion Friday needs to get out of the rib business they were playing music Extremely Loud barely could hear the waitress she could barely hear me. Not a good experience with TGI Friday again the manager did try so it wasn't the worst
I worked here back in 2000 and the quality of food is just not the same. I know it was late on a Sunday night but still. Our server was a hoot and we enjoyed her. The place itself looks amazing. Very clean and well kept.
Carlos was an awesome server
Our waitress Olivia and her manager Austin took awesome care of me and my friend during our dinner tonight.
Our server worked her but off, experience would probably have been better had she had some help... chicken pasta and Alfredo not to my liking,but overall experience was ok
Olivia our bartender/waitress was so sweet and went out of her way to be accommodating to our needs we had been on the road for 8 hrs and she made our dinner very nice. Thanks Olivia!
I am Giving a 2 star only because I have had previous visits which were good. On this visit I realized how limited the menu is. It was discouraging to know that the only fish, which we ordered was out. They did have shrimp but no other seafood at all. So we went to Wintzell's. Really need to add to the menu. Waitresses were really nice.
We were very tired after a long day. The food was hot the drinks cold and the waitress very sweet. A much needed great end to our long day and night @11:45pm
Great food and an excellent server (Olivia) to boot.
Food was cool but the service not so good. A few other patrons complained about things. Tables were dirty. It wasn't busy so the tables should have been cleaned. Another waitress assisted us more than "our" waitress did. The place has gone downhill
Stopped by with my husband and our best friend. Not only was the food amazing but the service was beyond fantastic. -Carlos- was our server and he is the absolute best!!! He was friendly, funny, well mannered, efficient and just the best!!! Chick-fil-a workers ain’t got nothing on this guy! We need more food and people like this out there.
The manager on Wed night was amazing! He refilled our drinks and gave us coupons to use for next time! Will definitely be back just because of him!
Aye Carlos was a delight, I come here a lot and this dude was so friendly and attentive that my already good mood was elevated further. Not to mention the Carolina reaper wings are amazing.
Absolutely awful night. Service was fine. The waitress seemed a little over saturated with a 6 person table. She couldn't handle more than one order at a time. When trying to order a beer no one knew the sections on hand. Even we got up to look what was available and they ended up being out of about everything. Once we got a beer the smell of sourness like vinegar was in the cup and the beer had a tinge. Kinda nervous about getting the Hershey squirt's today. Took almost an hour and a half to get our meals. Cant complain too much about them expect the meat was almost cold. But everything on top was scorched. So all in all a waste of night last night. Hope they tighten it up for the future but I will not be back.
Exceeded our expectations. We had not been in several years. They have specials to suite your fancy. You can't go wrong.
I met some friends for a late dinner last Saturday night. We sat at the bar and Anna took very good care of us. She was super attentive and had such a great personality. My friends and I will definitely be back to see her again. Good food...great drinks...excellent service!!
Excellent service was given by Carlos. He made the visit enjoyable. Food was great. I'll be back again.
great food, great time, great service! If you go to this location you have to try the desserts!! We have been here many times and the service and food is always really good. One of the best looking restaurants in West Mobile. Keep up the great work guys
Went to BDubs at the beginning of our night and we were ignored by our waitress the whole time aside from getting our drinks. We decided to leave to come here where we met Olivia which was by far my one the best waitresses in Mobile thank you for making the night better.
Carlos and Olivia were fantastic! Food was out of this world, drinks were amazing, and affordable
Carlos was consistent and well mannered
Waited 20 minutes for a server after being seated. Food took just as long to come out. Barely warm. Won't make the mistake of going again.
Great place to people watch
If I could give zero stars I would. Uncaring staff and non-existent service. They lied about what they didn't have when it was clearly advertised. People who had just arrived received their food and we were still waiting almost at the hour mark. We left and patronized another restaurant who were more than welcome and treated all of their customers wonderfully. First and last time EVER going to a TGI Fridays!
Food was great and server Carlos was excellent!
Super good deal! With all you can eat shrimp it was delicious. We literally took home like two containers full of food we couldn't eat anymore. Awesome waitress very attentive.
I loved my waitress, Olivia The Mermaid Fairy. She was a beautiful young lady with the sweetest perky personality. Also, had the pleasure of being greeted by the Manager Todd.(not related)... He was very accommodating and a really nice person. I will return but only when those two are on duty.
Those long island ice teas were so good and Olivia really did her thing.her personally is so welcoming and bubbly.
Had the best service from Anna. Will definitely go back during her shift again!
We had a great meal with our awesome waitress, Olivia!! She had prompt service and our food was wonderful.
I placed an order was told give them 10 to 15 minutes before my order would be ready I left 15 minutes after I placed the order and it took me another 15 minutes to make it to them totaling 30 minutes and my order still wasn't ready. The guy at the bar was rude and to top it off the ribs were just bones no meat on them and burnt!!!!! I was very disappointed I normally have a great experience with them.
Cook and manager served as the waitress described a rare steak that should have been medium rare. Then insisted it was acceptable. Terrible response from manager - Austin.
Waitress great! Food bad! Overcooked
I dine here sooo frequently and love the atmosphere. It is sooo relatable and relaxed. If you are with your girls it is appropriate. If you are on a date it's a fit! EVEN if you have the kids, STILL an ok atmosphere
Our server Jaz was great. Customer service was on point and she was very attentive to our group. The menus, however, were not pleasing, they were torn and taderd.
Food is aways great, service is well over done and dry. Waited 45 plus mins for a hamburger and didnt get drink refill for another 30mins after the waitress passed the table multiple times and saw the cups stacked up on the edge of the table. Dont even get me started on waiting for the togo boxes. Came in at 5:45 still here at 8:09 server name: Jaylan/769
Service was freaking amazing, Carlos is literally the best, and I have done my fair share of eating and reviewing and honestly I have to say this gave me a little more faith TGIF. Also never really had many friends to eat with but now I do, and I felt the service and food seriously got so much better all because of my mans! So thanks, queen!!! And stay fabulous, need more positive people like this!
Service was okayish. Took forever to get the food even though we were 1 of 3 people seated. Bar was deserted and one of the cooks was chatting up the hostess when we walked in. Food portion is SO NOT WORTH the price! A piece of salmon not even the size of a credit card and the size of the over cooked steak was disappointing. The food was cold when it hit the table too. First and last time eating here.
Great, wonderful, terrific, and awesome the staff was very friendly we didn't dine in we ordered to go but while there it was a nice and quaint lil place nice music playing and they even gave me a free ink pen I'm a pen a thief but an honest one I will ask first anyways like I said we ordered to go we made plans to go back and dine in when we don't have Zoe with us she goes everywhere we go.
Chelsea is an attentive and diligent server. She always provides friendly and professional service. Also, Devon, Olivia, Momma Monica, and Anna behind the bar make some of the best cocktails in town. My favorite dirty martini in Mobile!
The service was so terrible we never even managed to order food before we gave up and left. And the restaurant wasn't super busy. There were open tables all over the place.
Olivia Olivia Olivia y'all need more like her shes so kind and sweet and you can tell she loves her job and working with ppl, she's was a grate waitress
Olivia, Anna, and Monica gave amazing, attentive service at the bar! GREAT drinks, GREAT VIBES!
The friendly atmosphere and the food
Chelsea is an attentive and diligent server. She always provides friendly and professional service. Also, Devon, Olivia, Momma Monica, and Anna behind the bar make some of the best cocktails in town. My favorite dirty martini in Mobile!
Brooke was extremely nice.. Quality service with a great attitude. Thanks for being wonderful.
blonde hostess was friendly and helpful, not a bad wait for Saturday night. Our server opel was very attentive!!! food was great .we'll be back
Our waiter was very friendly his name is Russ as he reminded us, "with the ponytail". The food came out in a timely fashion and the presentation was wonderful. The food was really good and the music helped set the tone for the atmosphere. It wasn't crowded at all. We hit it at the perfect time lunch on the Friday afternoon. I would definitely go back again.
Good food at reasonable prices, great drinks also
Food was good. Service for food took forever to come out. Server was good.
Me and some friends came in yesterday and we sat outside to our surprise the table was already put together and set up the host was sweet but our waitress she was amazing her name was Samantha if I remember correctly she did everything in her power to make us happy she even stood outside taking our pictures she let us know about the gratuity as soon as we sat down we loved her honesty I knew we had her run around like crazy but I just wanted to let y’all know how wonderful she was and the bartender Devin was amazing as well brought our drinks for her as she was getting our order we will be back!
Went in for a drink earlier today and Anna was behind the bar. Best day drinking experience I’ve ever had. Great bartender, great service, I will definitely be back for more!
Literally the worst service and food/drinks I've had in the last 10 years, in 10 different countries. 45 mins to receive a first drink, 1.5hr for an appetizer, and 2 hours for food..aka the nexus of failure. Avoid at all costs.
The drinks were amazing and so was Carlos our server at the Airport Blvd location in Mobile
Olivia was awesome! Great service :)
My friends just reminded me about putting in a review for the young lady who was our waitress last night her name was Samantha and she’s outstanding service was definitely 100% she stayed focused on us completely took pictures catered to our needs anything we asked for we got will definitely be back tonight if she’s at work!
Service way to slow. Food ok. Ran out of drink. Only half of cup of sauce with fried green beans is a joke. . Overcharged due to server not letting us know up charge on sides. Manager nice but still got charged minus a 20% discount
I have been here several times only to be disappointed in the lack of service, unprofessionalism and no sense of urgency from the staff here. Tonight, I have to say after not being greeted I was ready to walk out again...but to my rescue came the lovely OLIVIA
Fries were cold at first, but Todd made sure we were taken care of and brought out an entire plate of fresh hot fries for us.
When we sat down we had no silverware or napkins. We noticed several tables hadn’t been cleaned (5+ tables with dirty dishes). Our food took 30-40 minutes to arrive. Someone at my table ordered the “all you can eat shrimp” and received 6 shrimp. I’m giving 3 stars because almost all of these things could be fixed with more employees. I don’t think I want to go back.
Carlos provided excellent service!!
We waited 15 - 20min after being seated and no one came to take our order or even greet us. There were 4 waitresses on duty but neither one of them acknowledged us. We finally left after another couple told us "good luck" as they were leaving.
Carlos is the GOAT!!!! He made TGIF the best place to be. Highly recommend sitting in his section. Will be back just for him.
Olivia an Carlos waited on is Tonite . Service was amazimg. Atmosphere will be back
My waitress Olivia was excellent. She was very professional and full of energy. Thank you Olivia
Great Deal on appetizers. I'm gonna get fat eating here.
Oliva was the best friendly waitress I ever had. I would love to come back only if Olivia could be my waitress. Until next time... Olivia Rocks...
Service was nice. Unprofessional exchange between servers and table behind was super tacky.
Not enough servers for a Friday night. A whole section was closed, with wait times over 20 minutes and people leaving right after walking in the door. Food was fantastic though, and service was great once we got a table.
I am a regular at tgif but this time I decided to order online so i wouldnt have to wait long. My attire was lounge clothing but still suitable for the public and I realized on the way they didn't have curbside pickup. So I didn't want to wait long. Well of course my wait was extensive. I waited 20 minutes past the time the order was ready for pickup. In addition, the order was incorrect. I requested chicken pasta but no shrimp. Instead I received shrimp pasta but no chicken! The receipt from the cashier stated NO SHRIMP exactly as I ordered it!!! By then it was too late & I was home. Pasta noodles were not completely done. I was very dissapointed with the overall service. If u ever go there to pickup just call it in.... don't order online!!!
Great Food and friendly service
Everytime I come in the bartenders are smiling, well informed on the menu, and prompt. I genuinely feel welcomed and never leave without being eager for the next visit. Attentive, collected, and personal, even management is outgoing and concerned for our satisfaction. Todd is normally managing when my coworkers and I stop by to destress after work, and we truly feel at home. Working in the service industry, it's second nature to pinpoint true charm and personality, and they're constantly serving it up! 10/10 recommend.
My server was named Carlos and he was absolutely amazing!! Very friendly, super fast with our requests and always on top of his game with a big smile on his face! One of the best servers i’ve had in a while! Great job!
15 minute wait. There were 20+ open tables where you could sit so my guess is they were horribly understaffed. Didnt stick around to find out
Carlos is the best! He made our experience awesome. Food was good, came out hot, and in decent time.
Walking distance from my house...nice neighborhood, friendly staff. This is my new go to wjen i dont feel like cooking.
Anna was my bartender on Saturday night and has been on several occasions. I would like to say that she was awesome. Her service was excellent and I did not have to wait on a drink at all. I enjoyed chatting with her. I will definitely return and hope she will be the bartender on duty. Thanks for providing great service and an enjoyable evening.
Trevor? bar service polite despite obvious stomach ache. After driving almost 22 hours stopped in my old stomping grounds. The area has certainly changed over the past five years. Kind manager personally cooked chicken quesadillas as first batch burnt on the bottom.
The time spent with my mother was lovely! I can say the waitress was nice in the beginning, til we had to pay and he forgot to take our money,so we had to go to the front and ask how do we pay,apparently he ran off to back and got upset that he had to come back.. but the food was good! And the scenery was cool!
Party of 2. We were seated and told someone would be with us shortly. We waited for over a half hour. Within that span of time, a party of 4 was seated, given drinks, and had their order taken. We still didn't even have a menu.
Usually I love this place especially because you get points for eating there SEE photo I attached to this review. The steak was the size of a salt shaker.
Great food and service. Love the chicken and shrimp pasta and the whiskey glazed boneless wings.
Against city ordinance, this restaurant permits smoking on its property, in its outdoor dining area. When this was mentioned to the manager she was rude and stated that it was private property and they could allow it. They allowed what seemed to be a non customer (friend of someone, maybe the manager) sit out near our family and smoke while we were eating.
Olivia was my server and she did a great job and wish to come bck and eat here again and have her as my server
I came in with 10 other people today and Samantha was our waitresss and let me tell you she was amazing she walked with us to our table as we got sat it was set up before we got to the table which was outside she has such a sweet personality I’ve had awful experiences any other time food was wonderful but I will only come back if Samantha can be our waitress everytime because of how focused she is with our needs CAN SOMEBODY GIVE ME HER WORK SCHEDULE PLEASEEEEEE THANK YOU!
Poor Service. Waitress never checked on us again. Steak was good but shrimp was old and tasted like it had been under the heat lamp.
Worst managed restaurant I've ever seen and I worked in the industry for 10 yrs. Service was horrible all the way around and half the tables were covered glasses and dishes. Then they were out of their "signature" burgers. I watched the manager get called to two different tables and he seem not to care. Would not recommend.
FOOD WAS DELICIOUS! SERVICE WAS DELIGHTFUL! WILL RETURN!
Carlos was an excellent server and I was very pleased
My party was introduced to Todd at the bar and I believe he was new to the location because we haven't seen him there before. Todd was super friendly and very knowledgeable..Not only was the food good but Todd was spot on with his suggestions.
We came in a few weeeks ago, Olivia is hands the best waitress I've ever had. We ordered the spinach dip, delicious, and the salsa that came with was awesome! One of the managers (I believe his name was Todd) was even seen going by and speaking to tables and guest at the bar. He invited us to come back and enjoy the new specials that would be starting soon including our favorite chicken sandwich!
We went at 11pm and had Olivia as our server. She was amazing. Absolutely wonderful!!! Great conversationalist, wonderful bubbly personality! Hands down best server I've ever had! :)
The food is good and the service is great. They are very nice.
Friendly staff and nice environment. Great place for food and happy hour. Request Monica at the bar, she's awesome
We decided to have dinner here during our vacation. Service was slow. Took a long time for someone to come and take our orders. Keep in mind there wasn't many people there. I ordered a burger with jalapenos. When it came out the burger only had (3) of the smallest jalapenos. We ordered a specialty drink that was supposed to come with a shaker on the side. It didn't. When my sister asked about it the waitress was unsure and had the Manager come to the table. He explained that State of Alabama doesn't allow anyone under 21 to serve a shaker cup with alcohol. Legal age under 21 to serve alcohol is 19 & 20. If she was under that age or even if law was no one under 21...she shouldn't have been serving us drinks at all. That's concerning. When it was time to pay our checks the waitress never came back to pick it up. We sat there for a while and eventually had to wave done the Manager for him to take our payments. My food was delicious, but service was slow. I gave it 3 stars because of the food...but it should have been 2 stars or even 1.5 for the service. It totally could have been a one off.
Long wait for food. Waiter failed to follow instructions on how I wanted my meal
Great dinner this evening at TGIF, Mobile, Al!! The food was delicious and the best service! Thanks Olivia we appreciate you!!
Really good food and our waiter was GREAT!! He was very entertaining and kept us laughing!! Who knew.....Dinner, with a Show??
Went here for dinner and drinks last night the staff is lazy and very unprofessional, everyone’s appearance was sloppy and disheveled. We were sat in an area that no one told the hostess was closed. We waited over 15mins just for them to decide who was going to take the table it wasn’t even busy we could’ve just been sat somewhere else. Waited another 15mins for drinks and 20 mins to place our order no one could properly wait on us however someone could come over and tell my husband whom was laying on me that he wouldn’t be able to have another drink because he wasn’t sitting up which was funny because he hadn’t drank his 1st and only drink yet... Long story short we did not eat, because either the cook forgot about our order or he went out the side door to smoke with rest of the employees who were out instead of working .. so we paid for our drinks and left. Waste of time and money I have 0 plans on ever returning
Went here for dessert and just expected it to be a quick bite but Carlos made it special with his friendly service and great attitude - and the brownie was awesome!
Awesome dessert selection and drinks! I always come here for girls night and are never disappointed
Olivia and Carlos are AMAZING! We will definitely be back and will definitely be seeing them again. You should come see them, too!
I wish I could give 0 stars! Service is terrible every time we go! Manager was rude and the server wouldn’t even come to the table. They said they were “busy” when there were only 3 tables in the whole building. Truly the worst!
Mozzarella sticks on point... Great time, love having Olivia serve us!
Awesome service and good food
Our waittress was really good, but our food took forever, and my husband's was cooked wrong, we ended up sharing mine, I ordered a new drink the price was not shown, it ended up being $10.49, I think they should poast the drink prices, but I will say the drink and my food was very good, our friend got the sameas my husband, her's was cooked wrong also.
Pleasant atmosphere. Delicious food. Bartender friendly and professional. Great deals. Prompt service. Clean environment.
The food was fantastic. My server, Carlos, was a really cool dude. He kept our glasses full and our faces grinning cheek to cheek.
Anna was my bartender on Saturday night and has been on several occasions. I would like to say that she was awesome. Her service was excellent and I did not have to wait on a drink at all. I enjoyed chatting with her. I will definitely return and hope she will be the bartender on duty. Thanks for providing great service and an enjoyable evening.
Olivia was my server and she made the dining experience a great one! Service was prompt, food was fantastic and the environment was enjoyable! Already looking forward to the next time!! Olivia and Austin, thank you for your time and effort in adding to a memorable night!
Thanks Olivia for the great service! She is very bubbly and attentive.
Have not been in a while but always a great time! Tried the Omlet and it was very good! Service was very good too.
Wonderful staff. Wonderful food. Very accommodating to my dietary needs due to allergies. Thanks to everyone there. Keep up the good work
Me and my husband had a fantastic time at TGIF. The drinks were great. The food was great. Fast turn around time. When you come, ask for Kyndil!!!! She was great. Her recommendations were spot on! We will definitely return.
Olivia was awesome! She was very attentive and great customer service! She is the best sever I’ve ever had in all the 10X of going to TGI Friday’s!!! Would 11/10 recommend TGI Friday’s because of OLIVIA!!!
The absolute worst experience ever. My pasta had melted plastic mixed in it. My husband ordered a rare steak which came out over cooked so his remake was cold as ice. We had to ask another sever for napkins, didn’t receive silverware until after our food came out. And the chicken nachos appetizer was a joke, nearly $12 for an appetizer that didn’t even have but a little meat on it. First and last time ever visiting a TGI Friday’s.
Worst experience ever. I was so excited to take my significant other here. We were sat at 1:15 and left at 2. For 45 mins our presence wasn’t acknowledged. Our drink order wasn’t even taken. The service was awful. I can only imagine we were discriminated against based on our sexual orientation.
I loved my experience tonight it was good and also the drinks were awesome.... Olivia hooked me up with the drinks the pomegranate long island ice tea was bomb.... Her and Austin are the awesome and will get you right
Food was great! Server was incredible (Opal) and very friendly. Thoroughly enjoyed the experience.
First time eating there and I thought it was really good. I noticed they had a young lady working there with Down syndrome and she was super sweet. I applaud company’s that hire special people like that it means a lot.
Ordered an order through waitr which was delivered in a timely manner, the only problem was my chicken tenders were completely raw in the middle. Will never order from them again.
Anna made our drinks Friday night and she was such a doll to be around! Great personality and great bartender! We will be back to see her for sure!
It was crazy busy tonight, especially with it being Saturday night and the endless app promotion, but our server, Olivia, kept it so calm and we never went without refills on food or drinks!! Good job!!
Service is horrible, my food was lukewarm, and my friends chicken came out raw. Do not waste your time or money coming here. Disgusting!!!
TGIFridays use to be my favorite restaurant but their service has went down hill. I was there for a baby shower and the server was very polite. However, it took forever for the appetizers to come out and over an hour for the main courses. Our orders were incorrect and we had to wait long periods of time to get the correct dish. The food was tasty but the service wasn't up to pare. And I don't understand why we only had one server for a large party.
Food was good. Service was poor, the server at the bar seem as he was in a bad mood.
Olivia is an awesome server! Very good and patient. Great job!!!!
Filay minion is the best stake there I say it's the best around ..
Came in with my family the other night and I had a waitress named Samantha it was me my husband and son and to my surprise when she got our drink order she offered that if I needed my bottle cleaned out and some warm water she’d be more than willing to help out although I had my own water she went and cleaned out the bottle for me I’ve never had such a sweet waitress she truly cares about her customers more than just getting a tip WILL BE BACK!
Had a great meal great time with the family an our server Olivia was awesome!
My husband and I took our 10 year old daughter to lunch and it was horrible. We were not greated when we walked in. The hostess simply got menus and seated us. The "iced tea" hardly cool as there was very little ice in it. They brought out my husband's and daughter's meals but they burnt part of mine so the waitress had them do it over. She was great. But they both had shrimp and it was no good. He said it tasted like they threw frozen shrimp in hot water to thaw it then cooked it. We left and went to O'Charley's.
The managers and bartenders run a smooth ship. Todd, Monica and Chase know how to keep good food in your belly, libations on your lips and a smile on your face!
Been to this location while traveling several times. I’ve always gotten good service, great food and great adult beverages. They keep it clean and tidy which is nice. Staff is super friendly and conversational. It can get busy with the amount of people flowing through the airport but they usually find you a seat in a jiffy. I definitely recommend this location.
My friend and I stopped by for dinner, we ordered the rib special and it was delicious, the manager Todd stopped by to speak with us about the daily specials, he was super nice and very professional, we will definitely be coming back for the great food and to see Todd RTR
Great deal and great service
This is the WORST Friday’s in the United States. I kid you not they are slower than 2 left shoes. My friends and I sat for 56 minutes before we got our food (on a slow night). To make matters worse the food was colder than the Arctic Ocean. The server messed up our drinks and then the manager had the audacity to demand that we pay for them (even though they were not what we ordered). I wouldn’t DARE step foot in this place again.
Getting together with friends is always fun...when one adds appetizers and drinks...it's a party! Anna (our bartender) was a welcome addition to our fun with her wit and personality! She's the cat's meow! We will definitely be back!
Food and spirits were good. Had a whiskey glazed cheeseburger and strawberry Hennessy.
Placed a to go order and I asked the waitress for plastic utensils and her response was we ran out. I thought to myself no big deal the hotel will have some! I walk back over to my hotel and ask kindly for a fork to which the front desk receptionist responded TGI Fridays didn't have any did they? I responded with no they didn't and the front desk was telling me this has been going on for months. A lady who was also staying in the hotel overheard our conversation and said she asked for a to go lid for her drink which they didn't have either. It's clear to see management doesn't care either with all the negative reviews also left unaddressed.
Wonderful staff. Wonderful food. Very accommodating to my dietary needs due to allergies. Thanks to everyone there. Keep up the good work
We just sat at the table for fifteen minutes and three waitresses made eye contact with me and no one not one person came to our table to take our order. They didn't even take our drink order. Smh I've never been so disappointed in my life.
Me and my husband had a fantastic time at TGIF. The drinks were great. The food was great. Fast turn around time. When you come, ask for Kyndil!!!! She was great. Her recommendations were spot on! We will definitely return.
Olivia wonderful server will be back more often
Monday April 22nd, my airflight was cancelled so I was offered a meal voucher. Once i arrived the manager who assisted me was helpful but the seafood pasta I ordered looked dry so I asked for more Alfredo sauce once we made it home and I ate it I was glad I put in for more sauce because now it taste dry.. wish had gone with the ribs
He was good , very nice , loving & his name was carlos
Haven't been in a while. Service was so so just like the food. Beer was cold! Probably be a while until we go back.
Samantha is the best waitress I've had in a long time. Her service was excellent and our food was perfect!!
Great service, good happy hour deals and nicely located.
Carlos was a very good server and was very pleased
I have patronized at Friday’s in Mobile AL before but today the service was AMAZING!!! 5 Stars!!! Great fresh, hot and flavorful food❤️Our server Carlos was fast, courteous , attentive and paid attention to every detail even the wacky requests lol Thank you Friday’s for an All star experience!
Came here with my family and felt sooooo welcomed. Jasmine was our server and she was excellent!! If you go here please please please ask for jasmine. She will make sure you pick all the right items!! Thank you jasmine you rock enough for me to leave a comment and I NEVER leave comments!
They're kinda bad at making drinks, but there are lots of options! The food is great almost no matter what you get, although they tend to burn their beyond meat burger. It is a bit pricier than I'd like but overall it's pretty worth it. The servers have always been kind and courteous too.
Samantha was out waitress about a week ago had outstanding service and kept a smile the whole time food was out fast and tasted amazing!
Olivia was awesome! She was very attentive and great customer service! She is the best sever I’ve ever had in all the 10X of going to TGI Friday’s!!! Would 11/10 recommend TGI Friday’s because of OLIVIA!!!
My husband and I used to love coming here. It's sad that their menu has changed. Also, their management is not very helpful. We came to dine and someone in our party couldn't eat something and asked to substitute and the response was managmebt doesn't allow us to do it. It made it really hard for that person to enjoy the rest of our time there.
I called in a order to I think Hana it took me 30 minutes to get there because I had to call back because I thought it was before Hillcrest but when I go there I waited 10 minutes before a team lead came out and ask what I ordered that the phone person didn't call it out or write it but my cheese cake was ready but she was expoditing it? I waited 40 minutes for a call in order if I was lighter meaning white this would have never happened u can't judge who's on the phone they new they were wrong and gave the meal free .I was so late for a church function