Reviews of Sarku Japan (Restaurant)

Monica Edwards

Great service! Food was hot and delicious!

Cowsworld !!!

They take forever to bring your food to you then they start getting an attitude if you tell them to be a little faster if you want service be more polite or don't work there

Audrey Murray

The few times I've gone the staff were very friendly! I also love that the spicy nuggets are back!

Sonia Santamaria

I got a grilled chicken avocado BLT. IT was really good

Crazied R

Great

Mike S

Sometimes you just need a triple

Jimmy Boone

Excellent... Hot food...friendly staff...clean building

terryleen kephas

Always good . Love sarku japan. Best food in town.

Red Roses

Hot hamburgers...good food.

Jasmine Williams

This Wendy’s is the worst in the city. Do not eat here under any circumstances! Your order will be wrong 100% of the time. The customer service is horrible. I thought once they remodeled the place that things will improve, but I was wrong.

kathy Thompson

Prices went up and it don't taste good like it use too....its to sticky

Pam Lewis

The food was great as always and the worker in the drive thru was really nice

Cody Nichole Dallas

Wendys is Wendys anywhere you go, it is quick, easy and convenient. If you want a quick cheap burger, it is a good place to go.

Marcus Galbreath

Excellent experience

Chris Woolsey

Completly dirty with terrible service

Byron Maldon

Ok

Guy Gainer

Friendly staff and good selection

kileya robinson

Food is cooked all the way, but they do have long lines.

Paul Faulkner

4 for 4

April McGhar

Some of the employees are very rude and don't smile or say anything other than the total.

Lorraine Hill

Their customers service was very nice and my order were quick and my food was hot

Carol Arnold

Friendly employees, restaursnt not so clean though

Ricardo Aikens

Meal was fresh, hot and well done! My meal was delicious.

Billy Roberts

Love their burgers and frosties

Audrey Kennedy

Great

Terrie Teufel

Person taking order was very rude an short with us store was dirty I love Wendys this was my first time here an my last...

Carolyn harris

Politeness

Ray Cantley

Place is not clean and run down

Billy Simpson

The lady taking my order was rude and short with me while ordering. Did say thank you, poor customer service and who ever was working inside was shouting obscenities and trying to make a scene. I ignored them, got my food and drove off. Poor place to bring your business to.

Anthony Thomas

Best Japanese food in town. Don't let the price fool you. They don't have a huge variety but what they have is better than any other place. Better than Shogun, Mikata, wayyyy better than Mongos. I go to the mall just to eat here.

Beauty Geek

Delicious

Helen Seymore

Clean and the food is good

Roga Dean

Not what I'm use to

Nick Toms

Amazing chicken teriyaki!

tonys transportation service Antonio young

Didn't wait long at all

Bettina Stoutmire McGhee

Love that fruit tea...tried the 4 for 4 I like everything but them nuggets...

Thomas m

Cold food

whyatt playz

I tried to call and they ignored and the employees are sasy

Jessica Simpson

Fast service!

Amy Miller

Great food and great service

Philip Roberson

Good food and service

Goldberie

We were traveling on our way back to Florida through Alabama and stopped here. The employees were nice but the place was dirty. Floors were sticky and gross. I didn't order anything to eat but did order a coke. Got back on the road and discovered it was tea.

Jacob Lunsford

Always great

Quanda Crosskey

The drive thru line didn't move smoothly. I ordered 1 kid's meal that order was incorrect. And due to the fact they have the doors locked I had to walk up on another customer in the drive thru getting his food to get the burger for the kid's meal. I ordered the $5 JBC meal. The burger wasn't the right one( should've checked that before I left) the fries was cold and the nuggets. Very disappointing experience at this Wendy's location.

Kendra Johnson

Customer service is extremely poor. It took the cashier 5+ minutes to take my order. I pulled up to the window and waited an extra 5 minutes for someone to come to the window. My chicken nuggets were halfway cooked. Won't be visiting for a while...hopefully they hire more attentive & friendly employees (especially cashiers)

Jessye B.

Went through the drive thru after midnight...typical Saturday night crowd but good service and fresh food...just wish I didn't have to ask for FRESH fries EVERY single time I visited but that's typical for a fast food place...all in all great place

Ryan M

Amazing Sushi. I recommend anyone to try this restaurant out.

Ron Sanders

Good food and fast and reasonable!

Barbi Miller

Customer service was awesome despite a patron yelling obscenities at her child. That woman was my only bad experience here

Kenham charley

Teriyaki chicken awesom

Warren Whitlock

Frosty

saundra stewart

Rude drive thru teller

Mary T Williams

Loved it..

Melinda Starrberry

Nice clean and fast . Not wild about a lot of fast food places . But it was hot and tasted freshly made ...

angela johnson

This is the second time in the past two weeks that I have come here after 9p and you have to sit in drive thru and wait 10-15min before anyone takes your order even after we saw someone stick their head out of the drive thru window. While we waited at least 5 car drove off during the time it took us to get our food. Once someone finally came on the drive thru intercom, they said the system had to reboot and it would be another 15-20 min, right after he gets off the intercom a lady said can I take your order. They are always out of something, tonight it was chocolate frosty and last time it was baked potatoes. The the manager was the person taking our order and serving us, guess what. No hospitality what so ever just rudeness. The only reason I come here is because it is the closest one to my house, ugh. Very disappointed!

Tanya Franklin

Slow service, but staff was polite

Jacqueline Stinson

They have problems with there co worker's

Genuinely DIVINE

I love the food and service, the staff is efficient and courteous.

Eddie Edwards

It is close to my house and is not crowded. But hard to get in and out of.

Jerry Taylor

Great food

Levado Lawson

Great food

darryl Stokes

Great food

carl hudson

Always good

Pierre Howard

I enjoyed the food so much and Stacy was incredible would definitely be back really good and clean atmosphere

Lisa Buford

Awesome! This is the only teriyaki place my family and I eat at. Hope they grow outside of the mall. Food is always good!

Erica Danner

The food is ok

James Parrish

Fast service, but lobby seems to always be hot to sit

Larry G Daniel

Food cold, white rice lumpy and cold

Keera Fountain

The absolute worse, slow and on top of being slow they still give you the wrong food and my burger had a dead fly on it

Miss Kesha

Great service

Brandon Thomas

I come to this Wendy’s often and they are always closing extremely early, like Around 1220 AM and the hours of operation end at 1 am

Carolyn Foster

Very poor service extremely long wait inside and drive thru and only two customers when i walked in and they had been waiting for awhile...i ordered chili and no beans or meat only onions and peppers as if water was added to stretch it. JUST AWEFUL!!!

Chasity Brown

Was out of everything I tried to order

Valerie Langford

My order was wrong.

Kevin Ingram

Love this place in the peachtree mall! Tons of food at affordable pricing.b

Eboney James

Bland

Juliette S

It took a long time in the drive thru and took a minute to get my food.

James Walker

Love this place

Tina Currier

Good food

Shnique Nettles

I waited in the drive thru line for 17 minutes. I saw more people drive way than placed orders. I should have done the same, because my baconator fries we're not even done.

Marie Harris

Delicious! I wish they had a drive thru!

Hannah Marie

Great noodles

Stephanie McLemore

Lines are too long in drive thru

Tamreca Cochran

It was Delicious I had the chicken Terry aki with shrimp with extra sauce it was great!!

Brittany gilbert

waited in line 16 minutes for someone to come to microphone and take my order.

Nykesha Kindrick

Love the big bag

Eric Lewis

The Wendy's in Montgomery might have had an update to the store but the food was just bad

Luisa Paredes

(Translated by Google) I love your food (Original) Me encanta su comida

Amelia Blackwood

50 cents Frosty's (small size)....'nuf said!!!!!

Cynthia Huffman

Good deals

Kennroberts2 3928263

Average Wendy's. Nothing stands out s good or bad.

100 Real

Drive through cashier's tone was a little rough. I dont think that she was intentionally rude just not intentionally polite either

Jo Smyth

This particular location was in a seedy part of Montgomery which by definition is a seedy city to begin with. However staff was nice and food was fast.

Deborah Atwell

Food was hot and fresh. Was at hospital and needed a break for food. Didn't really want fast food but need it fast. Wasn't expecting fresh fries but that's exactly what we got thank God! The hamburger was fresh also!

Eddie Harris

Nice place to get a quick meal and pleasant food

MYRIO HILL

Goodfood

Thomas Pouncey

Usually fast but something must be going on tonight cause was asked to pull up to wait for 10 minutes.

ashley brink

Horrible serivce. I got belittled by the cashier when I asked her to remake my food because the girl stuck her hand in my frosty. I'd go hungry before I take my worst enemy here

Carol Vance

.50 FROSTIES!!!

Edward Nigma

If people don't know, this place is horrible with handling food. I used to work at the mall and saw inside the hallway behind this side of the food court and this place will just let their meats sit out in the hall way

Tiffany Young

Good

Rozay Tha Chief

Its ok not the best Wendy's

Antrenntla Coleman

Best food

Karen Guillory

Everything fresh and cooked to order. Take advantage of the free samples to be certain before ordering.

Juanita King

The air isn't working so it feels like an oven in the lobby area; other way that the service was great.

Joy C

Horrible service. Poor customer service. Was served a greasy burger. The cook fried the burger in grease.

jeremy williams

Its okay nun bad too say

Charles Holt

Service needs improvement

Yolanda Jones

Ok food

Robert McGhee

Long wait after 10 pm. The food was fresh.

Valecia Anderson

Need better service

Wendy Brown

Rude employees! They really don't want to work

Mary Elliott

The service is not good

Latasha Williams

Customer Service was good

Deborah Cardwell

Just meant for us to stop there

LisA Byrd

Great

Jadie Parker2

OMG the food is so good it's just delicious

Shawnita Jones

The service was not besit's best. Cashier took one order at a time and there wasnt even any costumers in the store.

Scott Gentry

This has got to be the worst Wendy's I have ever been to. The service was atrocious, and the slowest ever.

Joseph Harris

This location was hot and full of flies. Flies filled the lobby. Not a good look.

Tabetha Bynum

Store was open. All doors were locked with customers inside

Tracy Frederick

Terrible service at the drive thru. We waited 10 minutes while watching employees smoking and playing at the back door. No one bothered to tell us the drive thru was out of order. We finally pulled forward and the cashier told us it was out of order. She was very unapologetic and acted like she didn't care that we had waited so long. Where was the manager ? How can you run a shift like that ?

Curtis Goldsmith

Floor dirty

Cynthia Morrell

Great food and service

John Crawford

A great a** atmosphere

Janay Ashley

The drive thru speaker was very low and I couldn't hear the cashier but the food was hot. I requested a Lg drink and she charged me for a large combo. I didn't realize it until I drove off. Not kool but at least the food was hot.

Aundrey Lewis

Work next door, so you thinking you can run in right quick and get something. Nooooooo slow, nasty, rude,

Andrea Temple

The best food I ever tasted

Melissa Willis

The food here is fantastic. The food is good every time and so convenient to stop in and pick up lunch. The staff is friendly and all the chefs gives each customer a great customer Service experience.

terrance green

There are good candidates for fast food good services and all on time

Mary Jones

Very good food

Tiffany Flynn

I ordered a spicy chicken sandwich and it wasn't freshly cooked it looked dry and overcooked I asked for a refund and it was granted

Federico Niekrasas

Good place to eat

Kate Mchugh

Fast service

Vanessas Vlogs

The customer service was cool I guess . I ordered the cod , but come to find out it was old so I ordered a spicy chicken sandwich only to get home and see they got the order wrong completely. ...

Wanda Pittman

They paid no attention to people in the store Was 2 busy with drive thru. Didn't speak or care about people in front of them

felicia gray

Love it

Elizabeth Moses

Good place to eat.

Wade Goggin

Slow, clearly they dont like their job

William Henderson

Friendly and quick and accuracy was a plus

Kia Walker

Slow service.

Ruby Thomas

Lovely experience. When your order is ready for pickup they call your NAME not some number. I got the Jr. Bacon Cheeseburgers. I love them and when you bite into them the lettuce and tomato cool and not wrinkly from heat and the burger and cheese is warm you get to taste the best of the hot and cold at the same time.

Latisha Brown

Yuck

Arjayelin Sumbry

How much for regular one?

Lau Kenny

fast and hot ,best japan food in town ~!

Isiah Taylor

Okay

Kelly Hall

The girl is very rude. She has to talk to her Mexican boyfriend about something about me!

Calanda Marks

Great customer services. Good environment.

Edward Maze

The A/C was not working. They say it will take a week before the broken part come in.

Soynia Goodwin

They need to work on having menu items in store.

Larry Y

Inconvenient location to enter and exit. My order was correct and the burgers were hot and juicy but my fries were cold. This establishment is very old and the parking lot needs repaving.

Candi Jackson

Great food love the convience

Marcus James

Good fast food here!!

tomas dejesusperez

It was amazing

Flex Zone

The food is great here

Skylynn87 Staffney

Has a very stupid no refund policy...i just gave you my money not happy with the service...& you telling me i can't get my money back...ENTER AT YOUR OWN RISK

Austin Stansel

DON'T EAT HERE. ROTTEN KETCHUP TERRIBLE SERVICE DONT

Kevin Allen

Speedy service courteous associates and fresh Food!

Carol Crawford

Love their chicken and shrimp terraiky

Sonya Jones

Seem more friendly now that's a good thing. The new ones are nice people

pittman john

The food was over cooked

Maxine Bailey

Even though this bldg received a full remodel- the staff should have received a make over also.

Kim Runyon

The food was fresh

Jay Carmichael

Went there a week ago and the staff was friendly and the food was a little over priced but it was good.

Rita Pauli

Drive thru person was unfriendly. She messed up the order and was not happy about having to fix it. Food was messy.

Rodney Washington

Good service and food

Hosea Jose

No chicken strips

Gail Hines

Service was slow. Requested extra salt but did not get when food was finally brought to vehicle. Nothing stood out to make me want to return. Fries were limp and bland.

Janet Chappell

Love it

Timothy Williams

Horrible customer service...This Wendy's has got to be the worst of them all. I've been to this Wendy's twice within one week and there frosty machine is down so I ask why? She gets rude and tell me she turned it off for the night, so I asked her what time you guys close ; cause it's only 11:15.she tells the lady who is speaking threw the microphone to turn it off.

Janice Stevenson

I love Wendy food great service. Quick drive through had to wait for my food a little bit but it wasn't long so service was good.

Dawason Sherpa

Very good food :)

Christopher Holt

Service was terrible empolyees was using profanity

Jay Hall

Love it n it's my favorite

Juan Marquez

Great food with smiles

Thermyn King-Jones

I should have know when the lady told me they didn't have strawberry lemonade at 6:30pm I should have driven off then. I decided to get a sprite. Then she yells out" we ain't got no bbq sauce " customer service was shot out the window. The food was cold and disappointing. I will not be returning ever again.

Jenpo Jenpo

Great value

Dominique Lee

My food was hot, fresh and DELICIOUS!!!!

Erica Davis

Very professional and order was accurate and fresh!

Ruth Stark

Japanese food, very satisfying. the food was super appetizing. the service here is outstanding. bring your hunger - portions are large.

Donny Hatcher

For fast food it is pretty good, their frosty's and fries are great.

T-L Carter

It's slow

Brittany Walker

Completely love them

Mr. 334 Alabama

Worst Wendy's in Montgomery... I haven't been to this Wendy's in several months and now I know why first I pull in the drive thru and the lady and I use that term loosely is extremely unprofessional once I place my order they proceed to tell me they don't have any ice never the less I proceed with my order bad mistake once I get my food and proceed to pull off I check my back and see they gave me what's supposed to be a large fry 1/3 of the way full of cold fries I go inside and at this point I'm pissed keep in mind I never asked to be comped for the lack of ice paid full price for the meal and still received horrible service and that's being kind... Long story short after a few choice cuss words I got my money back and I caution you save your money and time and visit any other Wendy's or restaurant of your choice but do not and I repeat do not patronize this restaurant they need to close it down and bull doze it

Brittany Kittrell

Great food great price

Deshawn Williams

Great service

L M Bickham

We ordered a take out.very good Chilli. Need Better intelligent personal.there to watch over them in times they had to deal with.Someone to look out for employees

Shalonda Davis

Great customer service !!

Highclass Gaming

Team members were rude. Food was decent.

Nancy Kelly

awful. fries were stale. burger and chickens sandwich were cold. Got refund and went on our way.

K Vidro

Just keep driving....

Claude Hammac

Food was average at best.

Melody Murphy

My grandbabies like to eat here

Kesetta Sanders

Chicken teriyaki is awesome

Elouise Thomas

Quick lunch

You Ru2

Very very poor customer service