Here you will be able to see all the information of people like you who know the services of P.F. Chang\'s (Restaurant) in Alabama area.
Now the business has a score of 4.4 stars over 5 and the rating was based on 736 reviews.
As you can read, it has an average rating is high, and it's founded on a large number of feddbacks, so we may conclude that the score is very faithful. If there are many people who bothered to leave their score when they've done well with the business, is that it works.
As you know, we don't usually bother to set reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Restaurant is classified in the category of Chinese restaurant.
Good Asian food and friendly service. They have a gluten free menu available. Now if they would not start pouring horrible smelling vinegar laden sauces on your table as soon as you are seated without asking. The shrimp dishes are part enjoyable and well prepared, my favorite by far. I like the way that they combine shrimp with fruit flavors such as orange peel etc. Good beer selections too including a few essentially gluten free beers.
Awesome Lettuce Wraps. Loved the friendly and helpful staff. Nice atmosphere and classy surroundings.
Enjoyed the honey shrimp. This dish has a slight vinegary taste that keeps the honey in check. I chose to eat it with white rice so there wouldn't be any competing flavors. The shrimp were perfectly cooked in a golden brown shell that was crunchy and lite. The rice was plain, but cooked well. Dessert was a blueberry cheesecake mini, that has a hint of a lemon taste. Yummy and just enough to finish the meal. If you like sweet drinks, try the BlackBerry martini. Delicious, although I let mine get warm. Great service and food. Can't go wrong for a date night or friendly get together.
Food was overpriced Waitress was so rude!!! Definitely will not be back. It's a shame the one in austin Texas was amazing!!!!
Some dishes are pretty good. I like their Mongolian beef
So good, food and service. Highly recommend! I had the sesame chicken, and it was delicious. Very nice atmosphere -- it's upscale, but comfortable and relaxed.
Great food, price is a little high, although you do get a lot of food. So I'll say it's worth it.
This has always been a go to restaurant when in Birmingham, they have my business, have been visiting this restaurant for about 15 years now. They have a full menu that’s Gluten Free. The waiter actually knew what Celiac is. Highly recommended.
Ordered take out and to my surprise when I got home 2hrs away, got ready to eat my food tasted everything and it was dry and over cooked. Looked like leftovers, very disappointed. If I did not live 2hrs away I would have RETURNED everything, that was a total waste of time and money. I have had better quality food there before.
Ribeye stir fry was surprisingly good
Nice variety of exemplary Chinese dishes. Even something as ordinary as fried rice is extraordinary! Cocktails are original, made with fresh ingredients, and exquisite! Prices are reasonable considering the high quality and large portions. Atmosphere is cozy. Great place to take a date. Friendly service.
It was okay. Quality of food has decreased over the last five years. Nice atmosphere though.
Excellent food and service! We'll be back!
Good was great but the service was really poor
I'll waiter was to buzy entertaining other to we basically had to call him for everything
Never a bad meal. Service is always impeccable. Food is phenomenal. Lettuce wraps and Crab Wontons is a must.
This was our first experience, and it was outstanding, the service was excellent and the employees were extremely nice. We had the best seats in the house in my opinion, it was a cozy Big booth. I'd recommend P.F. CHANG'S to everyone. Great service.
Abigail did a great job for us tonight. Very attentive to our needs as well as kind and sociable. The dumplings were awesome and enjoyed the sesame chicken but wouldn’t recommend the egg drop soup (used an interesting broth). Overall good experience.
The service was decent and it didn’t take long for them to prepare our food... The staff was attentive to the customers... the food is horrible! I order egg drop soup and it was not egg drop soup! It tasted of dish water and it had a horrible smell. It made me nauseous to the point I could not bare to sit at the table with the cup of soup. I also ordered dumplings and they were not good. The inside had pork and they were slightly cold... they even had a eweord smell to them. My friend ordered egg rolls and they were burnt! You could tatste it... I paid no more than $15.00 for sour lemonade water, egg drop soup, and dumplings. This place was very pretty but it was not tasteful... I will more than likely not return to this establishment... highly disappointed!
I got the Tempura bowl for lunch and it was amazing!! At a great prise as well. Keri was my server and did an amasing job explaining the menu to me and what comes on the dishes. I will definitely be back and would certainly tell a friend to come here!
Great staff and food. Love the coupons!!!
Good food
Firecracker shrimp ordered off menu was amazing as always.
Excellent food. Impeccable customer service. Great atmosphere. Family friendly.
Goood
Exceptional food and the staff was also amazing!!
Wonderful workers and overall pleasant experience. I wish I lived in the area so I could visit all the time
Awesome food, but can get slow when busy!! Worth the wait! The walnut, melon and shrimp is the bomb!!
Awesome Lettuce Wraps. Loved the friendly and helpful staff. Nice atmosphere and classy surroundings.
1st time going here. The food was amazing and the service was great.
The service was excellent but the food was a little bland. I don't fault this location, we tried a PF Chang's in Dallas about a month ago and it just seems like they have gone down hill on the whole the past few years. The chicken lettuce wraps aren't what they used to be and the menu feels like they put more effort into being able to recycle / assembly line dishes more than create distinct flavorful dishes. I used to consider Chang's a higher end chain but I have to put them in league with an Applebee's or Chillies anymore.
Usually love Chang's but very disappointed today when I drove to the one in mobile. They were out of a very popular appetizer. Also for the amount of money you pay the amount of food is getting smaller especially for dinner. Huge dissapointment! Too bad this chain is going down hill.
Always a 5-star experience! I would suggest starting with the dynamite shrimp. Then, I always order the Kung Pao beef, which isn't on the menu, but is always available. My boyfriend usually has the Kung Pao chicken, which is always …
Great food and service. Sesame chicken has became my favorite. Thank you.
Waiter was awesome but the cook sucked food wasn't cooked all the way.
Food Great and Service was Better than the food
My 2 daughters and I just left PF Chang's in Bel-Air mall Mobile, AL. First off our waitress Mel (Melissa) was awesome. Our food was delicious and served in a timely manner. We all ordered something different and tasted each other's. All three meals was exceptional.
This was the worst experience we have ever had at a PF Chang's. We were not greeted for over 5 minutes and had to wait 45 minutes to get our meal. And it was wrong! The lettuce wraps tasted so gross! The server talked bad about the kitchen staff. Just an over all bad experience. They were not even busy.
Great place, first time going there, won't me my last
My experience at PF Chang’s was great! Some friends and I went for lunch on a workday, and the service was excellent and speedy. Our waitress was very friendly and worked diligently to ensure we had a great time and helped us avoid food allergies. I ordered one of the noodle bowls and was surprised at just how delicious it was. It was also a large serving. I had enough for lunch and took some home for dinner. Splitting the check was no problem and my water glass was always full.
Good tofu dishes and small seats. If taller than 6-foot don't sit in a booth.
We had dinner at this location today, everything was just okay. This is a chain restaurant and it really shows. The quality and quantity of food is not worth the price. They upcharge $3 for fried rice which is fine but the fried rice looks and tasted like regular rice straight out of the freezer.
I had the Honey Chicken and the pan fried dumplings and it was really good..Can't wait to go back.
Great food good service
Wonderful as usual. Their barbeque ribs are the best and, as always, the lettuce wraps@
Drinks were good. Food was made with “wrong” ingredients. Tasted bad. Sent stuff back. Be careful if you have any food allergies. Wait staff was great and manager was very helpful. The kitchen though....
The food was definitely worth the wait. Shy, my server, was so sweet and helpful.
We had a wonderful date night here recently. It's a large restaurant, so we didn't have to wait long even though they were busy and were promptly greeted by a friendly server. We enjoyed some wine and soup while we waited for our food, I ordered a veggie bowl of sorts and he ordered Ginger Salmon. Even though my husband's meal was a bit delayed, they immediately came to explain the trouble and told us it would only be a moment. Once he received his food, it was piping hot and delicious and the manager even made us an extra side and took care of his meal even though we weren't upset. We haven't had service this excellent at a sit-down restaurant in Birmingham in a little while, so it was really nice to feel as though a restaurant still cares what their customers think. Thanks for a great night!
Clean, Fast, Delicious, and great service!
This is one of my favorite restaurants
Great food choices for all. I had the tofu and it was delicious. Could have been fried longer. Staff was okay. Manager was cool.
Hello , I just recently dined in at your Summit location and spent 80$ , the price isn’t the problem but me and my family are extremely sick after our meals and I am pregnant and expierencing something similar to food poisoning. This was my first time dinning with PF Chang’s .
I loved it! Service and food was fabulous!
This is one of my favorite places to eat. Their Asian Pear Mojito is amazing! Service was fast and restaurant was clean. They have really nice restrooms as well.
My favorite place to eat! The Sesame chicken and fried rice are out of this world! Carson was our waiter. He was awesome! Looking forward to going back.
1st time at the location seems pretty nice. Out celebrating my Birthday
Ava, our server, was excellent and the new menu is interesting with our old favorites as well as a couple of new dishes.
I love it, best food & best crew
Awsome service
A great place for a date, family night or going out with friends.
Always a pleasure, great atmosphere, superb service, outstanding and delicious selections one of the high points of the day!
The food was high quality. Our server made us feel special. We had plenty of food. The ice cream was phenomenal.
Fast service decent food
The hostee was celebrating her birthday...friendly good service and our waiter was great too...highly recommend this place...
All of the food was so fresh and amazing!
This is one of my favorite places to eat. Great food, great atmosphere and reasonable prices.
Excellent Food. Fast Service. Perfect! Thanks
This was our first time dining @ PF’s, and our experience was phenomenal. Our server and the manager were very involved and made sure we were good to go. A sushi order got skewed but they fixed it immediately, and our main meal was perfect. Definitely will be back with my family.
Great experience. Food was good and staff was great
After picking up my nephew from the airport we went to PF Chang's because we were in Birmingham. Will never go back to that location. The hostesses did great and had us seated within 10 minutes as well as 2 other parties. Our waiter failed big time, he was very overwhelmed with a busy dinning room so he didn't even acknowledge us or take out drink order for 10 minutes. At which time I was sure to give him our complete order this is the 20 minute mark. An appetizer and 3 main courses, since he was very busy I thought this would help him out and we were on a time crunch and had to a 3 hour drive home. 10 more minutes go by and then he comes with our drinks. We tried to be very understanding but it has been over 30 minutes since we walked into the restaurant and our waiter was no where to be found. Groups we were sat with now have their meals and we didn't even have our starter. 45 minutes into dinner we finally got our appetizer. The waiter notices we need refills he says I will be right back with those.....he passes us several times. I flag him down and ask for refills. He says sure I will be right back with those...... several times he passes us taking checks to other tables hands completely empty while asking other tables if they are okay or need anything and finally I'm like hey I'm sorry but this is not okay. 1 hour into this and no main course and no refills. Others that were seated with us are now done and left. More people get sat next to us had the same appetizer as us with 10 minutes of being seated. I finally said I need a manager. The manager comes over and tells us the kitchen only had our order 20 minutes, that he thinks the waiter was staggering our order because most people don't want all their food at the same time. I told him we order everything at the same time so we could eat it all at the same time. We have a 3 hour drive and it is now 8pm. He said they can box our food and give us an employee discount, I thought that he was trying to make it right.... this was not making it right! Their employee discount was pathetic, we ended up paying $65 for 3 entrees to take home to eat. They didn't even put utensils in the bag or soy sauce. We will never go back, I really hope that the waiter was not purposefully giving us bad service cause my husband is in the military. I really think that the waiter forgot to put the order in when we gave it to him and then he went on break and found it at some point and put it in when he did remember. NOT COOL!!!!!
Would definitely eat there again
Good food but high priced.
Fried green beans are the best on the menu. Both of the entrees today were dry and the beef was less than perfectly tender. But I still love coming here.
This was my first time going to a P.F Chang's and I was extremely excited since the review is amazingly good but this will probably be my first and last time going. I only graded this place a three due to it's atmosphere, which was quite nice. But the service was ok, but they were busy so I didn't mind the wait. The two main reasons I did not care for them was the food and cleanliness. The honey chicken was bland and pretty dry; the rice tasted extremely cheap and poorly made. The cleanliness of the restaurant was poor. I had to ask for a new plate due to crusty residue and food particles left on it. The floors were littered with leftovers from the previous people who sat at the table, the entire time I kept examining my tableware to make sure it was clean. with that said I will not be going back to P.F Chang's, and I usually give every restaurant a second chance but I can't with this one. I strongly believe that I could've received better tasting food, service, and a cleaner environment from my local Chinese food restaurant for more than half the cost
I, absolutely love P.F. Chang's. I know, no matter where I am at, I am going to to have a great meal. Great food and good sized portions mean you can share with others at the .
Good eggrolls and sweetnsour chicken!
Great Martini's. Family loved the visit
Food is always good. I always get take out and everything I ordered is always there. Really friendly people work there.
I have been to PF Chang restaurants in many different cities, this is by far the worst I have been to. The service is good, but the food is not. Disappointed.
Delicious food and consistently, quick service. We were seated quickly during lunch hour. We always enjoy the chicken lettuce wraps as an appetizer. We highly recommend P.F. Chang's!
Just had lunch there with my parents, brother, and 2 year old niece. The food was fairly good, but the reason I am giving it a 5 star review is because of our server, Ava (I hope I spelled her name right). To preface this, I have to say I am a chef at a local fine dining restaurant, and Ava wasn't aware of that fact nor did I let her know. Her attitude was fantastic, I could feel her enthusiasm for her job and the restaurant. She was very knowledgeable and attentive to details, great personality, and really made us feel welcome. If you go there, ask for her by name. Trust me, you will get a fantastic server! Management better keep her around, she's a little jewel!
Awesome food & great service!
Enjoy this place. Service was fairly quick, server was friendly and helpful(been here many times, service has ranged from spectacular to absolutely awful). Food is always good, they offer a varied selection, including a decent amount of vegan choices. Prices seem a bit high to me, but the food seems to ne prepared with quality, fresh ingredients and the portions sizes are substantial.
Food was delicious.. i got the beef w broccoli / extra broccoli .. excellent.. love the ice cream as well..
Good, quality food. Just don't be in a hurry, it takes a minute to get your food. The service is also good.
Waited 15 minutes for our drinks, the restaurant wasn't busy at all. The food and drink are overpriced for the quality.
Great place. Food was really good, love the lettuce wraps.Always have to wait because they are so great.
Crowded, waited a little longer than normal, but food hot and fresh. Beef tender!
we left because no one seemed to care to serve us!
I went on a Thursday night. Very few people there, so I enjoyed it not being crowded.
They are located in bel air / colonial mall. They close at 9 on weekdays, which we found out as we ordered an on-slaught of apps, wine, and dinners. They were very accommodating and sweet ab this. We did order too much. Everything is served family style. W white or brown rice....
Stopped by to pick up takeout on my way to visit my MIL at a Birminham assisted living facility. They were nice enough to let us in a few minutes early and take our to-go order. We were back on the road within 20 minutes! It smells amazing and I am sure it will be delicious as it has been every other time we have eaten there!
Robin and Steven are great
The lettuce wraps alone are worth going for but the food is really good too!!!
Very nice food. The waiting staff was very exceptional. A nice older couple paid for my meal.
Absolutely wonderful. I had the Miso Glazed Salmon and it's a fine dish. I also had brown rice and added spicey sweet and sweet and sour sauce to it. Oh, delicious. My server was Kendall and she was excellent! I sat at the bar since I was alone.
Food is consistently good. Oddly, they were out of many hot tea selections.
Nothing to complain about. Near perfect.
Good was great, service quick and nice
Very pleasant as always very friendly
I never had a problem with my order
We are never disappointed when we go here. Like any restaurant, the wait can get long depending on what time of the day you go or if there is some kind of event going on nearby if you don’t have a reservation—We just walk over to the Barnes and Noble across the parking lot to kill time. The food is always good so it’s worth the 20 minute average wait time. Our usual order consists of Kung Pao Chicken (with no peanuts), Chang’s Spicy Chicken (which is the closest thing they have to orange chicken—the kids love it and it’s really not that spicy), Combo Rice (no pork), Lettuce Wraps, and Kung Poa Chicken or Dragon roll (if you like sushi). The service once you get to the table is great. The staff/management is consistently friendly and accommodating—Great job guys! I would like to see them bring out their “special sauce” without having to ask (like they used to) but that’s not enough of a reason to take a star off. All in all, go here for good fresh and flavorful food.
Great food the service was awesome would recomend
Wonderfully unique resturant. Chinese style but not ur avarage chinese joint. The food is a bit pricey. But it was worth it. Every bite was delicoous. No real sushi, just that tastey americanized sushi so many ppl like. Atmosphere was great. Bathroom was clean and had high end fixtures.
Food was great!! Service was great!! I thought Adam was our server but the receipt says William Lol!
Great service and good
The atmosphere is very nice, but i dont like the food too much. It doesnt taste very good i me, even though I was told by the waitress that all the ingredients are fresh and nothing is from a can. The mango that came in the bowl i ordered was super mushy and didnt taste like a mango.
Great service!! Food is always great too!! Great Manager!!
The food is pretty good but the prices are a little high.
Awesome Service!
The food is always great here, so is the service!
I have been to PF Chang restaurants in many different cities, this is by far the worst I have been to. The service is good, but the food is not. Disappointed.
Great food and excellent service!
This was my first time eating here and I thoroughly enjoyed it.
Great food & excellent service!
I wanted PF Chang”s pretty bad, arrived greeter stated let me check to see is they still accepting orders it was 20 minutes to closing, I drove 27 miles to and from only to get home and opened a plate of old food. I ordered x-shrimp received old chicken and shrimp, chicken was so old it looked like dog food. My total was 16.45, I received a gift card for 15.00 so my time, travel and going to bed hungry didn’t mean nothing to David Mullins. I still waiting on my other gift card for all my inconvenience.
Great food and great service
Food was to expensive and servings were small
Food is good here on par to a few steps above Chinese food from a local place. Ideal for a first date, night out, or just eating out alone. The service was good, but they clean wine glasses with chemical cleaner. The cocktails are great!!!
Very nice wait staff and delicious food.
The quality of service and food seemed to have diminished! I was treating guests to P.F. Chang's as a special meal...a couple of our plates weren't clean, the waitress was not very inviting...she helped but no enthusiasm. She struggled to get the drink order correct; not "alcoholic drinks" but, tea, water and sprite. I still believe in P.F. Chang's, but may not visit this location again.
L T was our server, she did a great job. As usual the food was delicious. Our group of 7 was taken care and everyone enjoyed our dinner.
Great service
Great location in the Summit for those who love to shop or enjoy lots of options. Can get a little jam-packed, especially the traffic off 280. If you’re not local and unaware, getting to this location can be a total nightmare! This PF Chang’s was wonderful though - great service, clean, and good food!
Great experience! This P.F. Chang's location has raised the bar for customer service. I ordered an item that is apparently no longer on the menu (I seen it at another table and it looked good) and they willingly prepared it. When I received it, it was decent, but not quite as good as I had hoped. Although I didn't complain, the dish obviously didn't meet the manager's expectation either. Not only did he personally came to our table to explain he was having another dish prepared, he also told me he was having the plate taken off the ticket. Talk about having pride in good work! Great customer service is hard to find, but this P.F. Chang's has it figured out. Bravo! P.S. The banana spring rolls were amazing!
First and last time. We waited about 45 just for the appetizer. The food took about an hour and if was one of the first things I've had. I've been to other P.F. Chang's and this place definitely doesn't follow the recipe, it was awful.
Best Chinese in the country, been eating there all over the country for years # Great for Bussines, family and all around Upscale locale Anywhere.. You make a Statement to yourself and for yourself
Stopped by the bar for a quick rest break after work. Christian was a delight, and the Good Fortune Cheesecake was awesome! Highly recommended!
The food is great, but be ready to spend some money.
I have always had a great meal and a great time at PF Changs.
Nice place. Don’t spend too much time chatting in the parking lot however. The Mall Gestapo frowns upon that.
Very good haven't been there in a while but That's going to change..
Food was really good. Our Server, Katie, was exceptional and delightful. She provided a good description of several entrees that were helpful in making our choices, and was very attentive. We have found it to always be a good dining experience at P. F. Chang's.
The food is great and the service is amazing.
The dishes are good but the rice that comes with you entree taste like sticky glue the fried rice is better. The lettuce wraps are. Excellent
Delicious food and excellent customer service
Just a big bag of OK. It's sufficiently upscale inside to make you think you're at somewhere much fancier than a mall restaurant, but that's where the mirage ends. The food is middle of the road Chinese fusion, suitable for the most picky of palates. For better or worse.
P.F. Chang’s always has EXCEPTIONAL service. Even when I order takeout I’m always impressed with how quick and friendly they are and they always have my precious order saved in the system. I highly recommend this restaurant!
okay . Atlanta locations are better.
They are very welcoming I felt very good plus the food is A+
The service was great, the food was amazing, and with their Rewards program we got everything at a great price!
Not the best PF Changs I have been to. Their Pad Thai Chicken was so Al Dente it was crunchy......and no scallops.
Good food and cocktails. Be careful though, the floors are slippery
The manager kept us notified per timing of seating. Our waitress was welcoming, friendly, went above and beyond to meet our party of 8 needs expeditiously. The overall presence of our meals on the natural toned plates were delightful. When I took the first bite of my meal, my palette sang a soothing song. The salmons intense pink color, mushrooms like tiny trees, semi crunchy celery, brown rice bowl and seasonings was magnificent. P F Changs isnt a chop, this is a restaurant that sticks at the top.
Chinese food excellent
Great food. A little pricey
Did not care for this place at all. Good service but the food wasn't to my liking.
Service was great and our waitress was extremely nice:)
The staff member had a horrible attitude and threw a hissy fit in the middle of the restaruant in front of several customers as if she were a 2 year old
Great food and atmosphere!
We don't go here often enough, it really is a great restaurant. Food is always outstanding and the service is great. Only complaint is it is a little loud.
Great food great experience
Lettuce.wraps are so good
Just had lunch there with my parents, brother, and 2 year old niece. The food was fairly good, but the reason I am giving it a 5 star review is because of our server, Ava (I hope I spelled her name right). To preface this, I have to say I am a chef at a local fine dining restaurant, and Ava wasn't aware of that fact nor did I let her know. Her attitude was fantastic, I could feel her enthusiasm for her job and the restaurant. She was very knowledgeable and attentive to details, great personality, and really made us feel welcome. If you go there, ask for her by name. Trust me, you will get a fantastic server! Management better keep her around, she's a little jewel!
Not very good mexican food. Too commercial
Loved the spare ribs !!
1st time going & I really enjoyed my food
I have eaten at other p.f. changs and they are good but this location sucks the food has no flavor what so ever. Its super bland as if it wasent even seasoned dont bother spending your money to eat here
Absolute favorite family friendly place to eat!! Excellent food and services! Quite atmosphere with beautiful scenery!
I love eating Chinese food. I know it ain't much, but it's all I got. That said, only one word can describe my experience at P.F. Chang's, soulless. They need someone to pray for them.
Overpriced mediocre food. I gave 3 stars only because the staff was friendly
So I have been to a PF Changs in another state too and had the same result... the food has no flavor. It needs seasoning badly. My server was pleasant. Not sure if I will ever give PF Changs another try.
The new Operating Partner is doing a masterful job! From Jason Murphy!
Nice maneger and good food we definitly gona repeat it
I will always love their food and drinks! However, last time I was in, it took 20 minutes to get a table, when the whole restaurant was open. Thank goodness we got a good server, he kind of made up for it.
A great place to grab a quick, healthy, lunch or have an intimate dinner. One of the few restaurants suitable for any occasion. It’s upscale enough for business meetings yet casual enough for the entire family. The menu offers a wide variety of Asian inspired dishes that appeal to both adults and children. The food quality is consistently great and the portions are huge. The front of the house staff are always friendly and professional. Wesley, makes a point to touch every table to ensure his guests are happy. Love this place! Try it!
Food was not as good as other PF Chang's. Servings were also smaller. Upside, staff was friendly with good service.
I will never as long as I live order anything from this restaurant again!! I placed a large online order for pork egg rolls and a few minutes later received a call from Calvin stating that they were all out. We decided to just cancel the order and go somewhere else. I was advised by Calvin that they would just void out the purchase. Unsurprisingly, the next day I was charged. I called the location several times and was told that a manager would call me back; it NEVER HAPPENED. On my final call I spoke to a gentleman who told me that online orders are processed through a call center in Denver,CO . He said that he would contact them and I would receive my refund within 72 hours. It has been OVER A MONTH and nothing has happened. I ended up reporting them to the BBB and my next steps will be to write a letter to corporate. This is so ridiculous!! They actually stole money from me and will not do anything about it. DO NOT ORDER ONLINE FROM THIS RESTAURANT!!!!!!!!
My wife and I went to PF Changs last night because we had gift cards. We rarely go but have liked the restaurant. My wife ordered Pepper steak which was not marked as being hot. The pepper steak was so how she could barely eat it. It was even to hot for me. This morning her mouth still hurts. When we mentioned it to the server the response was "I guess they were a little heavy handed" and offered a glass of water. Will we go back? Yes, but only because we have another gift card.
I usually have a great experience here but this time was different. First, they told us they ran out of lettuce wraps so we got a different appetizer and ten minutes later all the tables around us had lettuce wraps. Mongolian beef was very thin and had no juice, rice was extremely dry. Everything else was alright. Not the best experience but will probably be back.
Was with a group of 6 during which time there was a fire in the kitchen which prompted the fire department to arrive with the smoke we were told that they would be closing so we quickly finished our meal and we paid the bill but asked to speak to the manager... our experience was Tolly inconvenienced by having to rush to our food due to the fire ....the manager reluctantly responded by giving us 2 coupons for free appetizers to split among 6 people... absolutely terrible and unacceptable hence it will be a long time before I return and while I'm writing this I'm literally sitting at a PF Changs in New Jersey but refuse to go to the one that I live less than 10 minutes away from in mobile Alabama...
Very accommodating, very friendly service. There were times our drinks were empty. To give credit where its due...our waitress was serving several (7 ish) tables by herself. All in all a good experience
Its usually nice and easy to get my take out orders
This is an amazing little bistro. I havr enjoyed going here and they have some amazing food. They employees are nice and they seem to care alot about the guest. Definitly worth at least one visit but I recommend more.
It was good.service was good. Food took forever..
I frequent P.f Chang's in any and every city I visit, definitely one of my favorite places. However they received this rating because I ordered a take out order same food I typically get it wasn't well done & seemed rushed. The manager Nicole was extremely understanding and accommodating.
A great place to grab a quick, healthy, lunch or have an intimate dinner. One of the few restaurants suitable for any occasion. It’s upscale enough for business meetings yet casual enough for the entire family. The menu offers a wide variety of Asian inspired dishes that appeal to both adults and children. The food quality is consistently great and the portions are huge. The front of the house staff are always friendly and professional. Wesley, makes a point to touch every table to ensure his guests are happy. Love this place! Try it!
Love it! Their gluten free menu is the bomb. Thanks
Something good for almost every dietary preference, including my vegan friend. Dependable service. Love the sauteed spinach!
Food was not as good as other PF Chang's. Servings were also smaller. Upside, staff was friendly with good service.
Nice place, was surprised they don't have more customers, good food descent prices. I would recommend to others and will be back.
Delicious food, perfect for date-night! I still can't quite do Szechuan dishes like them, so when I need that upscale-Chinese urge satiated I usually come here.
Really enjoy the food here, server was very helpfull, I would recommend a visit
Excellent server and food was delicious and cooked as requested
Best pepper steak around!
Food was good. Wait staff was a little slow. Tea was "mislabeled" and we got unsweetened tea several times when ordered sweet. No wonton soup... Party of 7. 3 got food first. 5-7 mins later, 3 more got food. But was a solid 35 mins before the 7th got theirs.
Great server. This was a quick trip to Birmingham and I enjoyed the food. Still overpriced but that has no bearing on this location.
I will never as long as I live order anything from this restaurant again!! I placed a large online order for pork egg rolls and a few minutes later received a call from Calvin stating that they were all out. We decided to just cancel the order and go somewhere else. I was advised by Calvin that they would just void out the purchase. Unsurprisingly, the next day I was charged. I called the location several times and was told that a manager would call me back; it NEVER HAPPENED. On my final call I spoke to a gentleman who told me that online orders are processed through a call center in Denver,CO . He said that he would contact them and I would receive my refund within 72 hours. It has been OVER A MONTH and nothing has happened. I ended up reporting them to the BBB and my next steps will be to write a letter to corporate. This is so ridiculous!! They actually stole money from me and will not do anything about it. DO NOT ORDER ONLINE FROM THIS RESTAURANT!!!!!!!!
Loved the food waitress very knowledgeable, very nice
Food was good. Reasonably priced.
Upscale Asian food. Great dumpling and sauce.
Great atmosphere. Excellent food. Had not been here in a while. Forgot how good the food was.
I must give it five stars because this is really good food. I had the Chicken Pad Thai and my boyfriend had the Orange Peel Chicken with brown rice. They encourage family style dining where they bring you extra plates and you can get the food from any dish. I told him he was probably going to eat all the orange peel chicken because I am not a fan of oranges. The Chicken Pad Thai was my favorite, but I would definitely order the orange peel chicken if it came down to it. There is only a hint of an orange taste and mostly you taste the chili sauce. But wow! The chicken pad thai is awesome. Rice noodles with crushed peanuts, green onions, tofu, and julienned carrots all mixed with a little spice. I feel like I could eat that every day. I cannot wait to make it back to PF Chang's.
Excellent food
I'm usually a fan but I was disappointed at the Mobile P.F. Chang's. Service was good but the lo mein and spicey chicken were terrible...more like something from Panda Express than Changs. Probably won't go again anytime soon but as they always say, results may vary.
Waitress was good bass wasnt good dont order sushi was good
Very delicious meal. Very reasonable pricing considering you get enough food in your entre to feed you for at least two meals!!. Pleasant atmosphere and great service. I plan to return and invite others.
was treated so kindly and food was delicious
Always fresh and tasty!!! I took my family there for their first time and they said it was the best Chinese food they've had.
Excellent service great food.
I booked a table for my mothers birthday. We arrived at the time of our reservation and preceded to wait for another half hour before we were seated. There were people who had arrived just before me, that I was behind in line, and they were told about the wait as they had no reservations and were seated before us. Isn't the point of having a reservation so I don't have to wait and can be seated BEFORE the people who are walk-ins? When I spoke to the hostess about it, her excuse was that they had no polished silverware and therefore could not seat us.... In a very angry frustrated tone told me "we're doing the best we can" and this was said with no apology afterwards. That doesn't mean you can't seat me, let me order drinks, and perhaps get an order for appetizers in with the kitchen. It was a poor excuse and I was very angry about the situation. The only saving grace was the waiter who was very nice and funny. I spent 200$ on this trip alone but will not be back.
Absolutely the worst P.F. Chang's we have ever been to. The place was not busy at all and the appetizers we ordered were cold when we finally got them after waiting a half hour to get them. All of our food was burnt. And to top it all off, the waitress asked me why I didn't leave her a bigger tip. Rude.
Always enjoy it here.
I love that they have some tasty gluten-free options. However, the food and drinks are overpriced and the service is mediocre. I got 2 bloody marys and a noodle bowl and I paid 40$.I'd rather go to Carrabbas or Outback to get larger portions, great food and great service.
I didn't go in p.f. Chang's.
Delicious as usual and super fast service. This is a wonderful place for a date or a business dinner. We went for a family function and it was great!
I always receive service and yummy food. I keep coming back for Cecilia's dumplings. They are irresistible whether steamed or fried.
Good quality Chinese restaurant, wide variety of choices including several vegetarian choices. Lately quality of rice is a hit or miss, sometimes it's not at all cooked.
Good food. Beautiful surroundings. Too pricey.
Getting better but still needs some improvement on the franchise's standards.
Great food n service. Classy Chinese restaurant
Best buffet yet
Food as always Is great. This is the place my wife and I loved coming too. Always great service.
Fast friendly service and excellent food, most definitely will be going back.
Great food but a little pricey
Best Chinese restaurant in mobile!
Service was GREAT
Came in at 9:15 waited for 10 min for someone to even talk to me to seat me. Even with employees walking by and the place hardly having any customers. When I was seated service was terrible. Just don't understand this when you have no customers and tons of staff. Food was ok but that's about the good thing that came from the night. If it's going to be this bad it's better for the chain to shut it down.
Love the sushi has the best sushi
I will never go back....Over priced. and the food was horrible
Good service. Acoustics are good, you can hear your table even when it is busy. Artisan cocktails are DELICIOUS!
They do pretty well overall. I've never had any major issue at this location.
Great food. A modern take on Asian cuisine. Friendly staff. Brandon was the best server
Real service Love clean restaurants
I usually have a great experience here but this time was different. First, they told us they ran out of lettuce wraps so we got a different appetizer and ten minutes later all the tables around us had lettuce wraps. Mongolian beef was very thin and had no juice, rice was extremely dry. Everything else was alright. Not the best experience but will probably be back.
I secured a reservation at 7pm on a Friday. We got there at five 'til. We weren't seated until 7:30, which was about 10 minutes sooner than someone who just showed up at the door at the same time we did, and parties our size who were on the waiting list (not with reservations) were given tables while we waited. It was irritating--the whole point of making a reservation is to ensure there's a table for you so you don't stand around for half an hour. I'm pretty sure we were only seated after a 35-minute wait because we asked why it was taking so long. The response was an excuse, but not a minute later, we were led to our table. I suspect we were punished for our insolence because they seated us with a waiter who was either high or one of their most incompetent. Orders were wrong, she was easily confused and made a scene about ripping off a page of her notepad when she messed up our drinks and appetizers (there were only five of us, too, so it's not like we were a crazy loud party of 10 making complicated and fussy orders), and she seemed out of it the entire evening. We won't be back to this location. The food was fantastic, but it wasn't worth the lackluster treatment we received. An extra star than they really deserve for the food and for one of the hostesses being nice about taking a photo of us before we left.
Love the people who are there
The lettuce wraps here are very very good. They have juicy meat but not so juicy it takes over. The manager was very nice and we called him over to the table just to tell him how good the service was. For what the food is it’s well priced.
P.F. Chang's has been around a while, and I'm guessing most people who eat here know what they're getting. The problem I have is that the prices keep going up, up, up. I know prices change, but wow, P.F. Chang's seems to think it's a bit fancier than it really is. The service was good, but I had to ask for everything (sauces, etc.). So, the service is more like casual dining, but the prices are headed toward upscale.
Was with a group of 6 during which time there was a fire in the kitchen which prompted the fire department to arrive with the smoke we were told that they would be closing so we quickly finished our meal and we paid the bill but asked to speak to the manager... our experience was Tolly inconvenienced by having to rush to our food due to the fire ....the manager reluctantly responded by giving us 2 coupons for free appetizers to split among 6 people... absolutely terrible and unacceptable hence it will be a long time before I return and while I'm writing this I'm literally sitting at a PF Changs in New Jersey but refuse to go to the one that I live less than 10 minutes away from in mobile Alabama...
Great food awesome service...
Excellent food and excellent service
I’ve been here quite many times, I visit my mom every other month here in Alabama and when I get a chance this is where I take here. I live in Florida and usually go to the one there. I’ve even had rented the whole restaurant at the PF Chang’s in our area for my wedding reception. It’s hard to find a good Chinese (American) restaurant, the only place I find that does a good job is Pf Chang’s. So yesterday I went here with my mom and brother who happens to be here for his Army reserve drill week. We ordered Mongolian beef, shrimp fried and crab wonton. Crab wonton was a little dried like usual but with the sauce it was perfect. Our beef came out good but our fried rice looks a little unusual, I always take pictures of what eat, to show off on social media lol, the rice looked plain, I couldn’t pin point what I was missing, it was bean sprouts lol. I asked our server really nice server if they ran out or they forgot. He said they did run out but should have it in stock by now. He said hang on he’ll bring us out a new one, we said it was okay no worries, we’re full anyways. He went ahead and made us one and put it in a to go box for us for the drive home. He was so sweet and apologetic. Overall wonderful service and delicious Chinese American restaurant.
Everything was amazing! Must try lettuce wraps!
Had a great lunch here; the manager, Ken, was absolutely amazing.
Amazing!! First time and we will definitely be back! And our waiter was amazing his name is Will. Thank you so much will for the great experience!
Food is good if a bit expensive.
For an Asian fusion restaurant, this one really left me scratching my head. Appetisers were great (lettuce wraps, tempura green beans), but it was downhill from there. I ordered Ma Po Tofu since it was the only authentic Chinese dish, but it came out neither spicy nor authentic; more like teriyaki grilled tofu with steamed broccoli. Others in my party ordered other entrees, which were better. The dumplings and walnut shrimp were better, but the “Asian Mac n cheese” had ginger or something in it? Strange combination, and ultimately not to my taste. The staff and management were very friendly. However, on a Tuesday evening our food took very long to prepare, which indicates to me that they were understaffed. Furthermore, the wait to be seated was also around 30 minutes. Cocktails were good, but very expensive. My final judgment is that if you have enjoyed PF Chang’s in the past, you’ll like it here. But for myself, I can’t justify waiting so long and paying so much for such mediocre recipes.
Experience is always great! Food is so good! Gotta try the banana with coconut ice cream dessert!
Kung Pow Shrimp amazing.
Our server Susan was amazing, she went out of her way to make sure we were comfortable with our 1 year old son. The food was fantastic and great portions and!
Crispy honey shrimp hot and sour soup and pork egg rolls were fantastic
First, our server Keri had great customer service! I was on a client lunch for 2 1/2 hours and she was attentive yet allowed us to have time to speak. Then when I called back to get a copy of my receipt, Wesley Wright (operations partner) was extremely helpful and quick in his response to me. I would highly recommend this location!
I visited P F Chang's in Ft. Lauderdale, FL Galeria location, on 02/02/19. Let me start by saying P F Chang's is one of my favorite places to eat, but not so much this time! It was NOT the food, it was the poor service. Mike definitely did not live up the standards I'm accustomed to receiving when dining at this restaurant. He made several mistakes early on, (I'll use the word mistakes for lack of a better word), he missed an appetizer order, even though it was verbally given to him, one person he just completely overlooked her, never asked her directly if she wanted to order an appetizer. He never read the orders back to us for clarification, just walked away. There were 10 of us in our party. We asked for extra lemon, he brought six slices, when I asked for more, he said "there's lots of lemon in there, but if you want more", I simply said "yes please". He took our dinner orders after our appetizers were brought to us. The meal came out timely and was good. Mike later returned with our bill, all orders on one ticket (we were never asked how we wanted our checks). That's when the fight started! I asked if he could separate the orders, he said he could, but it would take a long time because of separating it in the computer. I said, we'll wait and I said that we could help him by letting him know who had what. He replied, "I know what you had, it'll just take a while to get it separated". I still said we'd prefer to wait. Needless to say, he made a mess of the orders, taking four times to get two of the orders corrected. By now he's very short and tired of us! Almost all of us in the group are seasoned travelers, accustomed to tipping well. Not this time, some in the group left 10%, others left no tip. He took his tip away by providing such poor service and his not so good attitude! I spoke with the manager on duty after we had taken care of our bill, he apologised for the poor service and said he'd speak with Mike, i certainly hope he did. If I'm ever in this restaurant again, I will definitely not want Mike as my servant
Exceptional service and food.If you have ever enjoyed the frozen food from your local grocery,you need too experience it cooked fresh.You will enjoy the experience.
When I got there, we got seated pretty quickly during lunch time. I ordered the Poke Bowl as my entre. It wasn't what I expected. I didn't know you had to eat it with fried wonton like chips. It wasn't too bad but wish the portions were a little bit bigger. I think everything here has smaller portions. The quality of service isn't too bad and the food taste good.
Super sweet service. The hostess was very accommodating to the special needs we had and the waitress was very friendly
This place is hot garbage. There was food all over the floor and the service was terrible don't eat here Ive had better experiences at local Chinese restaurants for less the price and better quality food. I would put no stars if google would let me.
Each time we go to this PF Chang’s location the service and the food are excellent, never less than excellent. The young lady server Rachel Ray is especially good. I ask for here each visit. Good, great service is rare almost everywhere now. She gives great service! The manager is also top notch which is why this location is so great !
The server was super-nice. But... they ran out of a lot of food items.
I LOVE PF Changs. If this was located anywhere else. May want to rethink mall locations.
Nice place to eat.
Best food
Always too quality food
Delicious meal for a late Mother's Day!!
The best thing about this place was the super nice staff. I got two pork egg rolls and chicken lo mein. They absolutely were not worth the price taste-wise. There were literal puddles of oil under each thing. I'm not one to shy away from greasy food, but I wouldn't take a straw to the deep fryer either. I will not be returning and will not recommend. There is better chinese cuisine elsewhere.
Love this place. Upscale Chinese
Food was great. Our waiter Will went above and beyond
I showed up late on a Sunday night almost 15 minutes before closing time for a carryout order. Brian was very patient, helpful and energetic like he woke up fresh in the morning. He even tried to offer some complimentary stuff during the wait but we were OK. I decided to write this review mainly for Brian's gesture. The phone orders seem to be through a third party so they can be improved.
Delicious food, great portions and excellent service!
Mongolian beef was good but wish that the rice was not so dry....I love the sticky rice! The tempura green beans are delicious!
Food was good. We had the pad thia and orange chicken. Had a few hiccups, but management and our server more than made up for it. I reccomend the tempura green beans for an appetizer.
It's not your usual Chinese, far better than most. Love their lettuce wraps, soups, and meals. Their plates are plenty to share.
Food was nothing spectacular, and honestly wouldn't interest me enough to return. Prices are also a little much. However our server was fantastic.
Awesome place to eat I'm a meat lovers an was loving all the different types they had to eat. Best place around to eat to me.
Best Chinese food ever! Always wonderful service! Management is top notch! Always get the best service and they treat you like family! Everything on the menu is made to perfection and is always hot and fresh. A huge favorite for my family and myself.
Delicious food, great service and a sleek environment.
The food and service were good. The prices were in line for a somewhat upscale place. It also has gluten-free menu, and, I'm told, an entire gluten-free kitchen. However, the tables were very close together. The ceilings are high, but all of the structures are large expanses of hard surfaces that reflect sound instead of absorbing it. The combination of being squeezed together and reflected sound made it difficult to have a conversation.
Love their shrimp fried rice
It was good the wait staff was awesome.
High priced Chinese Food. Meh.
Food is delicious as always
Best lettuce wraps in America are served here. Staff are always friendly and helpful. Wish they had more seating cause it can get crowded on weekends but well worth the wait!
I have always heard of this restaurant and was excited to try it. The staff at the door was very friendly and quickly seated. Our waitress was not the friendliest and were there longer than should of been as the restaurant was not overly busy. Food quality was okay, nothing to rant and rave about. Will try again and order different items. Great that new restaurants are coming
Food is great dine in portions are more than enough. A little disappointed on the carry out portions. I will eat there again
Great food and drinks. Pleased with the service, it is economical when you do not want cheap Chinese food.
I ordered Kung Pao Shrimp which should be a spicy dish but it was bland without much flavor. I've gotten this dish many times at other PF Changs & it was spicy & flavorful. My friend ordered a spicy chicken entree which was also bland without flavor, which lead us to believe the Cook is not good & not following the recipes properly. Disappointing! Service was very good though.
I love this place the atmosphere and the food are amazing. I order something different and am always surprised. The wait staff are very friendly for how busy they all are.
Great Food.. Love it
This place is hot garbage. There was food all over the floor and the service was terrible don't eat here Ive had better experiences at local Chinese restaurants for less the price and better quality food. I would put no stars if google would let me.
The service and food is always top rate and the atmosphere is never disappointing. I was impressed the manager noticed us looking up at the lights and questioned if the music was too loud and it wasn't. We were just admiring the lighting but his attentiveness was refreshing.
Great food...great service...highly recommend
The manager is horrible and our dumplings took 2 hours
Very good, hot and spicy.
Pork fried rice delicious
Nom nom nom. Kids and wife loved it. Staff super helpful and accommodating!
There's been some changes to the menu, however everything is still fresh and delicious.
Great food and amazing service.
It had been a long time since I had been there and I was excited about going back for my birthday. How disappointing. The service was good and flavor of the Mongolian Beef was good, but the meat itself was like leather. It was so hard to chew. I don't know if they had a different supplier or what, but it was definitely sub standard. Very disappointed.
Bartender JC was amazing she was very delightful .. Food was outstanding
Great food. Hot and fresh. Ate in and got extras to go. Quick service for both
had lunch here last week and it was divine! I had the 'Ginger Chicken with Broccoli' and Crab Wontons....yummy! They were very busy but my order was delivered in a timely manner. I definitely recommend you to try them out.
The staff is very friendly and the food is always good
Great service but a little pricey. I'd recommend this place as a place to go on a date if you're wanting to impress them.
They have the best food, we drive an hour and half just to come here, service has always been excellent and food is always fresh, we had a problem one time but they took great care of us here thank you for the excellent dining experience
It's not like it is since they were taken over by the other company
Delicious, creative recipes! Great birthday offer. Sign up!
Nice place and great service
Had to wait an extra 20 minutes on an already hour long wait time due to issues with the kitchen but it was well worth the wait! The host and wait staff were very kind and accommodating. The food was incredibly good!
The food was great and the server was awesome
sorry I just dont like this place.
I had a great birthday happy hour! The drinks and appetizers were amazing! The blushing geisha, blackberry, and kettle one martinis were perfect! Don't forget to try the lettuce wraps or calamari as appetizers!
Food was great ,great service for daughter Birthday dinner.Even the managers rolled up their sleeves and worked with the workers great teamwork.....
Victoria at takeout was exceptional thank you
Excellent service, great food, loved the new calamari appetizer!
The Rewards Program SUCK! I have added points to my account and they are not updating. I even emailed them and they have not responded. PF CHANG..stop telling people that they can get points towards a free meal when we really cannot. I spend too much money here, not to get my rewards. You need to check with Zoe's because their reward program is AWESOME!
Had a wonderful meal with friends and our waiter was A1
2 incorrect food orders and a long time for order
Egg rolls were really good!
Quality nutritional dinner at a reasonable price, PFC is on to the right track. Thank you
Ordered beef and broccoli, egg rolls. To go. Food delicious great customer service!
Very nice decorum Decent people and prices
Excellent food. Excellent service. Will definitely go back.
I was not impressed but my companions were..
My food was pretty good. Another diner in my party only received 7 pieces of chicken in her sweet and sour chicken and our server was not very attentive to us at all. All of our complaints were fixable but she never came by to check on us, neither could we flag down the manager. Overall the experience was sub par and I don't see myself returning soon
I had the Ma Po Tofu and my friend substituted tofu in their chicken Pad Thai. Both dishes were excellent and arrived in a timely fashion. The waiter was courteous and took good care of my friend and myself. I left my debit card behind on accident and the waiter took it to the manager who held it in a safe for me until I was able to come back the next evening and pick it back up. Great food and hospitality.
Food was not that great service sucked and prices were to high want be back first and last time
Service was great. Shot out to our waitress LT.
The food took a little longer than usual to be served but it was very fresh and well worth the wait! Our server was very delightful and informative!
Food was great. Service was amazing.
I love going there for special occasions. We usually get great service and the food is really delish.
Good food. Good price. Excellent service and servers.
We always enjoy our food here. We order three or four items off the menu and share.
Go visit this clean, beautiful place and realize what it is. Farm to wok, high quality, no cutting corners and Mobile is lucky to have it. Consistent, fresh food and very good service. They do a focused menu very well and not 1000 diversified offerings. Waitress on our holiday visit was sensitive to letting a friend and I talk and dine at a leisurely pace (even if she left w/out saying goodbye and we're not sure if she got the tip). Kitchen got order wrong again on vegetarian lettuce wraps instead of chicken, and there was a hassle bc their special on these required special permission from a manager, even though the emailed offer does not exclude the vegetarian version, but it worked out fine. This is a corporate issue that needs to be fixed, and not the customer's problem. There is a Zen vibe here, with these stunning red-orange flowers paintings on glass panels and nagouchi-inspired lighting. Nice outdoor seating out front.
Good place to chat and share some amazing food
Manager David went over, above, and beyond anything we could have expected. We merely asked our server why the lettuce wraps seemed smaller than in the past. We didn't complain or ask for anything, but Manager David sent us a replacement etruce wrap appetizer with larger lettuce pieces and then personally came to our table to make sure it met our expectations. That is amazing aervice!