You will be able to see all the reviews of real people like you who are consuming the services of McDonald\'s (Restaurant) in the state of Alabama.
At present the firm has a rating of 3.5 stars over 5 and that score was based on 673 reviews.
You may have noticed that it has an average rating is very good, and it's based on a very high number of opinions, so we may say that the assessment is very accurate. If people have bothered to value when they've done well, it works.
As you know, we do not usually stop to set opinions when they are good and we usually do it only if we have had a problem or incidence...
This Restaurant is included in the category of Fast food restaurant.
Food too salty for me but trapped are the best
I'm giving it a good score because the food is good and the employees are professional and courteous. Deducting one star for the terrible recent renovation. Used to have fun, comfortable interior decoration. They converted it into a Soviet gulag.
Double cheeseburger was good cheese wasn't melted thts all
Drive through needs to pay more attention to orders
Food is fine, service is prompt and friendly, but they play fox news on the TV and I don't support places that support propaganda.
Food was hot. It was on a Sunday around noon so a lil wait. To be expected.
Disrespectful workers and they really do take their time. Its fast food restaurant for a reason :)
The lady taling our order was very rude and acted like we were boyhering her by ordering food. After every item we ordered she was rude and interrupted and asked questions while we were talking. Felt rushed and attitudes when we paid and picked up our food. Will NOT be going back to thst location!!
Use the drive thru and was pretty fast
Fast and efficient
Mcgriddle my stuff right there
It was bad the fries was very cold and they also put a half cheese in my fish filet. Bad service.
Awesome service. Good people and good food
The staff are extremely friendly while I had breakfast. It's not too busy inside making it one of my favorite places to study and read at a affordable price.
It was a long line but it moved fast and everything was fresh
The only positive thing I can say is that they got my drink order correct through the drive through. At 6:40 AM I proceeded to the drive through ordered a Number 10 - Steak,egg,cheese bagel. There was one car ahead of me when I arrived and I waited about 5 minutes for that order to be filled. At my turn, I proceeded to the "2nd window", paid my $7.36 and received my soda. I was instructed to go to the double door entrance and my order would be out. I proceeded and after waiting 11 minutes, I turned off my car, walked in. Ok...still no-one to acknowledge my presence. Finally, I asked the woman who kept looking if my bagel was ready and she handed me a bag...You got it right. When I got to work, opened my breakfast - no steak, egg, and cheese...rather a bacon and egg. I hate bacon! Never again and I'm a local to this McDonalds in Gulf Shores, AL.
Some how my order is missing something or has the wrong item. Most the time too busy to go inside to fix.
Homeless people everywhere inside and out harassing you. Restaurant is filthy, employees are rude. Ordered the 8 strips meal for 9.69 and I'm told the total is 13.85 after tax. When I question the 40% tax I'm told by "the manager" if I want the food that's what I'm going to pay. So I left. Worst McDonald's around.
Good
Good fast food
The same old thing. Prices are higher than anywhere I've seen no 2 for 4 here..
Its McDonalnds. A good McDonalnds!
Great location
Anyway you look at it, kids cooking most the time. And food most the time is a heart attack waiting to happen.
Asked for a latte and I received something that tasted like coffee.
It was ok. Could be better
Short wait..delicious food..vert nice staff..
Quick service
Ordered four coffees, received one vanilla milkshake and two coffees after quite a wait. Waited a further minute for the third coffee and five more minutes for the last coffee. Never to return.
Not the best. Slow service.
Great food
I never get tired of the ice cream cone and Wi-Fi.
Fast friendly understanding but I wish they'd go back to the coupons on the app
Took 20 mins to get my food but...
I think McDonald restaurants are like the wal-Mary's in this world! Cheap but no customer service! Ugh
My fries were all soggy, no lettuce on my mc chicken and no pickles on my cheeseburger they couldn't do anything right today
Super busy store but service still fast as well as store being clean. Food is consistently McDonald's good food.
Horrible service, they never get a order correct. How hard is it to put lettuce in a bigmac, seriously?
Clean, fast foid and friendly service.
Well it's McDonald's what can you say something fast easy to eat on the go
Only one in drive thru, ended up having to park because none of the food was ready. But I thought great at least it will be hot. So wrong fries were very cold. I'm very disappointed.
I always great great food here. Probably one of the best McDonald's I've ever visited.
Great price for lunch we spend a lot of time at doctor so it's easy to get to
It's McDonald's what are you expecting a gourmet meal
The McDonalds on Tudor gets your orders down right and quick. I would reccomend this one if you're on a time limit.
Only One in town
Food was horrible. Service was horrible. Menu board didn't even work so that you could see what there was to order. Dined in and had to take food back because the order was wrong or poorly prepared.
Location is extremely convenient to the airporr
It was horrible!! The managment staff is very unprofessional, and rude.. I think training is required.
Fast service nice worker's.
Great service from employees. Always clean or see someone cleaning. Ready to quickly replace any mistake order.
Drive thru was fast
Rude people work there. I usually go out for a morning coffee before work. This location is horrible MRD LLC should be ashamed of them selves
Staff members we're fast and courteous had meal ready for me in 3 mins and the place was kept clean
Went there for breakfast the other day. They told me I'd have to take my food and go that i couldnt sit and enjoy my food just cus im native... Racist MF's and none of them speak like they're even from here
Slow service but the food was good.
Like dining in a landfill. We took or stuff and ate in the car. I actually feared those who ate the soft serve prepared in plain sight.
Love this place. My 5 month old baby had a appointment with her cardiologist at Women's and infants. I was driving a vehicle too large for parking in their lot or the parking decks. No one around would allow me to use their parking spaces. So, I went in this McDonalds and offered to pay for a parking place, even though I wasn't eating there. The lady behind the counter was really sweet and allowed me to park for no charge. Bless these people who still have a heart.
The facility itself is excellent but it's McDonald's. The Alaska variants of meals are neat!
It's McDonald's.lol
Rude person taking my order but when I arrived to the window the manager was very nice. Whom ever is taking orders specifically yesterday mornin. They need to work on respect and good customer service.
It got a parking lot
When the only thing you want is an ice cream... And they say, sorry but it's down for the night. Ugh. Courtesy and friendliness have room for improvement. Disappointing, but otherwise, usual fast food expectations apply.
I love when I have money that I can feed my family at a reasonable price
Lar, was the Manager on Duty, has a lot to learn about customer service. I get he was doing something but you look at the customer and smile and great them not point your finger. McDonald's seems to have left customer service out of it's training. Also McDonald's I'll stop visiting your stores before I use a machine to order.
Even the simple chesseburger was so delicious what a good family place
Like the new easy conscience upgrades. Foods great when hot
Will never return to this location . Had to go inside due to 5 cars in drive through all with there parking lights on due to long wait .while inside the one person taking orders told me to “hang on” after waiting in line. She then proceeded to get a water for someone behind me and then went to get a wipe for a table and then walked away with out even looking up again . Myself and two other customers walked right out . No need for you to be in business if you can to take orders ! Also this “employee” needs to be trained on what her job is ? I was unaware that McDonalds makes any profit on giving it water and wiping down tables over taking orders form paying customers !!!
Quick service
it's McDonald's. good for fast food and drinks. best sweet tea ever.
If you can actually get service, help or your food right... it’s a miracle. If someone picks the phone up your lucky. The store manager is rude. Other employees don’t seem to care. I mean even as a local all year round it’s a disappointment. After thirty minutes of calling and trying to revisit the store no one seems to care about quality or issues. It’s pretty pathetic. And ice cream is down at yet another location?! I mean, the internet reviews don’t seem to lie... disgrace.
Nice love the newly remodeled version
Clean and friendly. Fast service. Great staff. Clean bathrooms.
Service was good but they don't have the touch screen order thing that they have been converting to so there was a bit of confusion over the order not on there part
I got a hot caramel macchiato and it was terrible. It tasted like there was some sort of chemical in it.
Food is good and service is great. Only 3 stars because of the terrible Coke machine. We visit Juneau several times a year and always eat breakfast at McDonald's. The Diet Coke ALWAYS TASTE TERRIBLE. One would think that the Coke company would make them fix the ratio so it resembles the Coke you buy in a bottle.
Went to get some ice cream and shakes at 11 pm. They said the lobby was closed but we just made it in the back door. They said the shake machine was broken. When leaving noticed the open times on the door clearly stated that lobby was open from 5 am to 12am. Only getting a 2 star because a employee said the ice cream across the street was good.
Asked for sause shows on my receipt asked for 2 burritos gave me 1 not the first bad experience here the last time they chared my burger dont understand how but it had that burt taste and the fries were cold
They mess my order up every time I have ever been there. They are very ride when I bring it to their attention as well
Cashier was very patient as I tried to get my order straight, understanding and very helpful. Veryclean great management, mike light maintenance worker does a fantastic job! Cleanest mc donalds in Anchorage.The sandwiches were freshly prepared, eye appealing, and tasty and Fast food and friendly crew.
I'm loving it!
Its aite.
Incredibly good coffee. Homeless are in evidence.
Good place always clean and friendly
Always good
Not a clean healthy place to eat.
Vote Burger King not McDonald's
Food poisoning, enough said!
Poor service...food quality was typical of any McDonalds.
Horrible place to poop
Wow!! Never in my life have I been to a McDonald's where everybody is staying busy and not playing games, getting orders wrong and employees cursing each other out!! This was truly I mean truly an Amazing experience!! Wow
Service is horrible they never have fresh fries I don't even buy them anymore matter of fact me or my family will never go back to Foley McDonald's again
I don't hate the place, it's just the bugs you should invest in some outdoor fans then It would be much more nicer than swatting bugs all day
Could have been better
Junk food
Good breakfast sandwich! Yummy!!!
Great! McDonald's with a fresh look. Just remodeled and have an automated self serve menu. The tables and new look are VERY different but nice!!
Fresh, tasty -- c'mon, it's McDonald's
Food was as expected. Service was about average or just a little below. The dining room was filthy. There was food under a lot of the tables, and the drink fountain counter featured several gnats and dead flies.
There was a glitch using my McDonald's app Deal but the staff quickly solved the problem and I got the meal at the discount price!
Terrible experience. Went to drive thorough and waited several minutes for cars ahead of me to move on. When I finally got to ordering station I sat and sat waiting for someone to acknowledge me. Finally I called. Silence. Lastly I left without ordering, just like the several other cars ahead of me.
Why are you guys always so greedy with your sauce? Your like the only mcdonald I never get any sauce or napkins from. Are you guys so conservative that your branch is cheap!!? I bought an eight piece chicken tender and at no point was I even asked what sauce I wanted. This happens all the time like last time. Like last time, I bought a mcflurry with no spoon, like really? No ketchup + no sauce = no coming back. STOP BEING GREEDY!
What can I say
Quick stop for a cup of coffee and breakfast
I love the fish sandwiches chocolate chip cookies especially the smoothies
Best show of incompetency i've ever witnessed by a fast food location! I stood and watched for 10 mins at the front counter while waiting on the cashier to check out the lady in front of me, then me. She could not check us out because she was too busy chasing a woman down in the parking lot who had not paid for her mcflurry. (The cashier never asked her for her money?!?) Over 8 employees/managers were crowded around counting a drawer down that apparently had come up short, all the while, not paying any attention to customers, waiting to have their orders taken. I even knew how much was in that drawer because the shift manager was yelling it across the store to the cashier who was using the drawer. Needless to say, I left because of the long wait and the bold incompetency that I was witnessing. I think a regional manager should babysit this store for awhile..
Check your order
Just what I needed at 7 am . Good coffee and solitude.
Best cones in town .
They recently remodeled. We went through the drive through. They no longer had the order confirming screens where you place your order. If the person taking your order has an accent it is hard to understand them. We missed the screens.
Standard McDonald's, but that's what I expect. This location was clean and staff were friendly and courteous. Food order has always been right and timely. Recommended for a quick bite to eat.
15 minute wait at drive through
Used the mobile app to get a free breakfast sandwich with the purchase of a McCafe drink. So i got a steak, egg, and cheese bagel and a smoothie for 3 bucks. Not a bad breakfast at all. They were a little slow on getting it ready, but i …
They got my order right and the play land was decent. Only complaint I had was that the only men's toilet was clogged.
It was good and hot
Its McDonald's. Good food fast
By FAR THEEEEEE SSSLLLOOOWWWEESSSTTT "FAST FOOD" RESTAURANT ON THE PLANET. Unfortunately this was the closest one that was open right... Waited 30 minutes for 1 (ONE) Happy meal for my daughter
McDonald's get your act together. I use the mobile app to order & pay for my food. Recently there has been some changes to the app & now when I order & pay for my food through the app I get to the restaurant and get told that it didn't go through & I have to pay again. Now before paying the 2nd time I have been able to check recent activity & I have seen where there is a charge & then a cancelation of the charge. I have been told by my credit card it is McDonald's that is doing this.
Its McDonald's its was fine
Dont eat their fake meat. Go vegan
They are very hit or miss at this McDs. They frequently mess up orders like giving the wrong kind of drink or they forget to put the dang chicken patty on your McChicken. It will fill your belly but don't go if you're looking for the quintessential McDonald's experience.
Josiah, the young man working hard and keeping an outstanding attitude behind the counter, is the ONLY reason I would return to this location
Fresh UNDERcooked when you order - Had to wait for them to cook a Quarter Pounder, not a problem except once I bit into it the inside was still bloody. When they told me to pull up and wait, I asked them to please throw some ketchup in the bag too. That also didn't happen.
Cuz it's McDonalds duh.
It's good service can stay in there and sit for a moment without getting kicked out only thing is when you ask for a water cup and finsh it there isn't water around to get more and they would reather you pay 1.10 if you are still thirsty after the water.....
It's a fast food chain so that's self explanatory.
Never had a problem in years. Thx for the good service guy's.
Service and wait time were terrible. Order was wrong. And the chicken snack wraps were very very messy and poorly wrapped.
Great service messed up but was quick to fix it with a smile super dog friendly
Very polite , helpful staff
Love it
The usual on McDonalds. Food as normal as the burgers texture feels like it is made from cardboard and a somewhat warm not hot burger. Hate the tiny fries!
It's not bad when your hungry. I'm not a fast food fan so I have to be in the right mood to grab something from there. Their fish sandwiches are good.
It's a hit or miss on the experience here. I am not fond of ordering through the drive through. More often than not my order gets messed up, and the food isn't fresh.
Good fast food
The employees and management's focus was on getting the lunch menu started I ordered from the breakfast menu at 1020am, didn't get my order until after 11am, if you know your going to be busy Have 1 or 2 extra people on hand to help out One person at the register and one bagging for both drive thru and dine in is going to slow things to a crawl I know I've been in the restaurant business for 32 years, when I know we are going to be busy I have at least 2 extra people on hand so everything go's smoothly Perhaps this mc Donalds should do the same
Slow food, but the staff is polite to kids and keeps play area clean.
Order it fresh every time
I hate this McDonald's. It is disgusting just like the staffs attitude. The place is run down and needs new management or demolition... The food is always cold and nasty. And if you ask for anything than someone always gets smart with you. I asked for a remake of my burger bc it was cold and the bun was burn. I got it bk cold but was scared to eat it. Didn't Know what they did to it... I'm really annoyed by this place bc it's right next to the children's hospital and my child is a frequent visitor to the hospital. So there isn't much other options.. they need to be closed and have the health department investigate..
My gdaughter Love's happy meals
Quarter pounder deluxe no ketchup are awesome with extra tomatoes extra pickles and extra onions silver, the bomb Burger almost like in and out
Whatever
went through the drive through at around 10pm. Ordered 2 apple pies. Got home opened the bag and opened the boxes to find two rock hard burnt pastry tubes filled with desicated apple leather. Also the drive through was covered in trash and smelled nasty. Will not be back
Customer service was good
Awful service, unfriendly employees..... Food was cold!!!
Woman that gave me my food was very rude it looked like she thought i didnt know english but i do .
Got to have senior coffee. Staff is friendly
Bring back the $1, $2, and $3 value menu items! They all disappeared!
Its fine when you get older your not going to like it
Fast breakfast - hot food
There goes my diet.
Ya know... It's McDonald's. You can't expect world class service or food but generally speaking you can expect the best the brand has to offer here. I eat here often enough because it's quick and easy and does not cost alot. I've got no specific reason to complain about or admire this location over any other however.
Friendlier staff than usual. Ordered at a kiosk, worked well.
My food was cold butt it was ok
Okay so I go through the drive-thru becauseI'm short on time for work and I sit there for about 10 minutes finally make it to the window repeat my order to the lady running the counter her name was Morgan and she realizes that she didn't mark extra onions when she had my sandwiches sitting in the window so what she did was still take my money still hand me my order and grabs my receipt crumbles it up throw it in the trash well I'm still there looking at her so I didn't notice that it said no onions I come around the building realize there is no extra onions she put no onions the whole order was wrong and the menu board outside the digital menu board did not even show my order as I was ringing it up as I was telling it to her so I am highly dissatisfied with her and the service that I experienced today and I'll probably be going to Foley McDonald's from now on this is ridiculous and she should have fixed my order when she noticed there was a mistake the unfortunate thing is is the manager on duty at the time was standing at the window you could replay the recording on the tapes and knew that I said extra onion still didn't do nothing about it I came inside she fix the problem without an issue whatsoever and was nice but she knew there was an issue in the beginning
Good service.
This mcdonalds is never properly staffed. Takes 20 minutes or so to get through the drivethru, and youre still asked to pull into the waiting spots out front.
The manger jacorerya (idk how to spell her name) cursed me out about the the girl at the drive thru getting smart wit me.... don't go to this McDonald's
Icecream machine is broken!!!
My orders were not right got some one else's food asked for no cheese got it anyway had to pay Lyft there and back to pick up the new order and all I got was apple pies and it cost me 55 dollars round trip so I played 135 for food that still wasn't worth it and it wasn't ready when I got there and they still got it wrong
Bad service and had to go get my order bc they told us to pull up and they would bring food out so we did and after 10 cars hot thier order I had to walk in and ask fory order that they was not even fixing
I understand the employees probably didn't want to be at work so hey they didn't care how the food was. We've waited for 10mins or maybe longer, but everything did not have to be cold. The cheese on the cheeseburgers wasn't even melted. The …
Time in the drive thru was over 5 min.
fast service
This is one of the worst locations in Birmingham. I ordered quite a few things in the drive-thru. Of course I had to pull up only to wait about 10 minutes on my food to be brought out. As soon as I checked the bag I noticed that some the gs were missing out of the bag. I went back in to get what was missing (so I thought). After leaving with what I thought was everyhting, I get half way down the street I ly to realize that I was still missing the 2 biscuits. Unfortunately when I went in my bag to look for the receipt to my surprise there was NO RECIEPT!!!!!! I just decided to charge it to the game because it was just too much to go back and ask for the biscuits. However, this is not the first time this has happened at this restaurant. It happened to me before a year ago and I vowed NEVER to return. I forgot. But this is so unfortunate to keep having this to keep happening. There is always something missing off of the order. Especially when its a larger order. And you qould think that with all of the managers on the floor they wouldnt make mistakes like this.
Had issues with getting sauce. Mag. Was very rude i order 5 combos and she told me she couldn't give me but 1 tub of sauce. Will never eat there again
Food is great but they get my orders wrong. Sometimes request special orders but are ignored. Couldnt even add oreos in my frappe. Overall average
There should be a zero rating for this one. I've waited up to 20 minutes at the menu before being acknowledged at least 3 times (I was stuck with cars in front and back of me, so I've been trapped), and every time I actually get my order, it's always wrong. I don't expect much, and you shouldn't expect anything at this store.
Not very happy with the service here got two drinks gave one straw got McGriddles and they didn’t even put everything on it not my favorite McDonald’s the service is always nice but they don’t always give you everything you order ❌
McDonald's is my go to place for good food at reasonable prices. I love that breakfast is served 24-7 and my favorite is McChicken & Biscuit. I often take it home, add mayo, tomato & onion for a delicious quick meal. Yum, yum!
Great burgers.
Very helpful and friendly staff, clean restaurant, and fast service. I live in Valdez so I have to come 350 miles to get McDonald's, this was great. I also love all the new updates and ways to order.
Good coffee for cheap.
Great staff and awsome service.
It was fast and friendly service
They got all our food right plus gave us extra free food
It's McDonald's nothing special okay food for an okay price. Nothing particular to ride home about food tastes like food and nothing else so that was good. The staff didn't yell at me also positive. I think they are remodeling inside of their store currently so hopefully that adds some decent amenities.
Good food
I experienced fast, courteous service. Always a delight.
Thay just gave me my food to go didn't even ask me if I was eating in like I was supposed to leave I eat there thay didn't even offer me a tray to eat on as I sate there and eat of my napkins
The food were good and fresh.
Love the double Mushroom and Swiss.
Its just a normal McDonald's.
Surprisingly quick and polite staff
Terrible place, they charged me once at the first window, then once I got the the second window they needed my debit card again, which I was worried about for fraud reasons, then they charged me again, which was hard to understand because the woman at the window spoke extremely broken English, once I drove away with my food I looked in my bag and they didn't put in the second Mcgriddle I ordered, but they did charge me for it. I left because the loss of money wasn't even worth going in and trying to get my correct order.
Food was old
Meat old mc chicken sandwich hard and taste like it was redroped in fryer
Service is good could use some good cleaning inside and out side!
It was okay
it was basic McDonald's. service wasn't bad. It was quick and food was freshly made, so it was still hot when we got it.
THIS McDonald's has NEVER gotten my son's specialty order wrong so I recommend this one for parents with picky kids. No playland however.
This place had our food ready fast, even though the line was long,we were out of there in just a few mins..
Great service this visit. They were very quick making my order. Like, right after I bought an sausage egg Mcmuffin using the promo code deal, I just had to wait 15 seconds. For my order to immediately come in. That Was awesome.
Cashiers at East South Blvd are so RUDE.
I love McDonald's always!
Friendly staff, fast service today. Not as clean as I prefer, over all it was a pleasant experience.
Service was extremely slow and food was cold. Went through the drive through.
Service is the worse of any McDonald's I ever been anywhere.
They always screw up orders, even something so simple.
Awesome customer service!!! The food was good and hot!
Poor poor unfriendly customer service.. no smiles and long wait for food to be nasty
The only reason we went to McDonald's is because our son likes the chicken nuggets. The food was horrible and cold with the stale French fries. I ordered the Big Mac with bacon. It had 1 half of a piece of bacon on it, NO Mac sauce.....and the 2 burnt day old meat patties were smaller and thinner than my nieces cheese burger happy meal patty. I took one bite and threw it away. We will NEVER eat at Sylacauga McDonald's again.
Nice staff
half the menu screens were down and staff unaware or 2 for $5 special
very nice place
I ordered two kids meals and they forgot to put a yogurt and one and the apple slices in the other one.
Typical fastfood, slow, dirty and they get the order wrong!
Just a fast way to gets some food for cheaper.
Slow service and malfunctioning equipment or personal aren't sure how to operate headsets correctly
I don't line the food
Good atmosphere and customer service a very clean facility didn't have to wait long for my order
The service and the food was cold
Service was very fast. Employees were friendly and were eager to take your order
Love the fries! Delicious sausage burritos. Need to give two pack's of spicy sauce for each burrito. The meat in the burgers are delicious to! Wonderful childhood memories!
Good food and good service. I especially like their coffee.
Probably the fastest McDonalds breakfast I've ever received. I think they had on the counter hot and ready before I had the receipt in my pocket. They have sweet tea and iced tea beside the fountain drink dispenser and that was very cool. The service lady was being trained by another employee and they were doing a very good job, the eatery was very clean and had ample seating. The bathrooms were very clean as well.
I like this restaurant. It's near my job. Food is good.
This place is so good, i especially love their fries and nuggets, but their tbeir sre days that you have to wait forever on ur fokd cause of the long car line
The drive thru order taker was amazing! Love that energy and smile. Good hire Managers!
It would be better if they had a couple more people expediting instead of one guy with a smart mouth.
I only had one experience at this store. Facility was updated but not clean. The time we were there was not a very busy time so there was plenty of time to catch-up if they had just been slammed so it seems like they just don't care a lot about cleanliness. Service wasn't rude but not friendly either. I like Mickey Ds food and it was that here.
Just arrived at Beach yesterday, starving after 8 hour drive so a quick meal at McDonald's, Thought I was gonna die my 1st night here! Fish sandwiche gave me severe food poisoning, either was old fish or not properly cooked!
Don't go between the hours of of midnight and 4am, they are going to say their system is down. I don't know why they even advertise as 24 hours. If you ask when they will have the system back up they will cut the speaker off on you.
I would give this place negative stars if I could. Night shift lies and says only take cash credit card machine down every night. I worked 60 hours this week and it's been 'down' everynight. I saw the man pocket my money one night. Everything is always broken after a certain time. It's ridiculous.
Always nice to go get ice cream
This place is horrible, my mother in law is in the hospital at UAB, my sis in law and I walked here for early supper yesterday, she ordered 3Mcchikens only ketchup, large fries and 2large drinks, the other half of our order was 2 cheeseburger meals, two plain, and the other two only ketchup and pickles, the cashier didn't ring it up right, and then said they couldn't make them plain, and she tried to give us two large cokes, and left off the two that came with meal, had to tell her again we had 4, then she charged me for another large drink, and kept my change, then they left out a cheeseburger, and said they didn't, and it was still wrong, none were plain and only one was pickle and ketchup, the manager did that she was told 4times how it was supposed to be fixed, and they were rude to both of us, another worker got mad because another customer asked for sweet tea, because it was out in the lobby, she says well thats not my job! Oh but it is! I have worked for McDonalds before, and that's not how you treat people, and the place was nasty! I hope your corporate office sees this! I think they all need fired!
Foods not bad but the prices are going up
I like there egg cheese and sausage biscuits.
Not a good franchise here. I say we need to shut it down and, get a Wendy’s instead!!!!
Very friendly staff, working fast food sucks and it can be hard to keep a positive attitude but they always do
It's a McDonald's. But the staff was friendly and the food was quick. This one's located by a hospital and is opened 24 hrs.
Only came here for a spoon
They never get your order correct. And the presentation of the food is poor
Staff is nice, food is good, lots of sketchy types loitering in and around the store/bathroom. For this visit I had the pleasure of discovering a used mini sex doll in the men's room! What a delight! Notified staff and they blocked off the stall. Get your food to go from this location folks!
Better managed for a McDonald's restaurant, friendly staff and a working ice cream machine!
Only the ice cream. Please only the I e cre
They mess up the order here and there but other than that it's pretty good.
If I could give less than 1 star I would. Consistently for almost a year I have been going to this McDonalds because it's by my place but every. Single. Time. They forget something I have made sure to very explicitly ask for. Consistently they have not once given me what I've asked for. Please don't ever think you'll get good service here. They're indifferent to customers and something is always wrong.
Beat icecream eva!!!
This place doesn't even DESERVE a review.. First, we go through the drive through and we order our food. The line was running a bit slow so we were like "Oh yeah, we're getting fresh food and hot fries!" WRONG. We get to the window and the guy could barely speak english. He asks us to pull around to the other side. We waited.. and waited.. and waited.. noone came out so we sat there for 30 minutes for nothing. So I walk in to get our food and come back with frozen food.. NEVER AGAIN am I going to that McDonalds.
Drive thru is very slow
Mcgriddle, hashbrowns, orange juice. Best breakfast.
The staff is great but McDonald's needs to step up their quality big time if they expect to stick around
McDonalds is great if you are in a major hurry, ff are always my favorite.
I went there recently and I had a very difficult day and was very frustrated. The lady at the window I think could tell I was having a bad day and was very nice to me the whole time and kept a smile. She was very professional and the food was quick and fresh.
Clean .... friendly staff... orders are always correct the first time... the food is hot and fresh... gòod coffee and treats for my dog in the drive thru..
The drive thru was extremely quick. The staff was very friendly and our order was correct.
Great for a fast breakfast. A lot of food for the money.
Food came out fast and fresh
Cheese is made from plastic. My roommate works there...
Simple and reliable. Always know what to expect here. Juneau's McD serves us well.
The oatmeal was not hot.
I use to love McDonald's as a kid but now i see more the customer service side. Everytime ive ever walked up to the receiving counter to ask for something i get completely ignored by the staff for a good five six minutes sometimes long. I understand they are very busy but they should at least acknowledge the customer to reassure them there going to be waited momentarily. I asked my other half if he has had this same issue and said no that he gets great service so maybe its a hit or miss.
My caramel frappe was delicious, as well as my sausage egg mcmuffin...
I consider this McDonald's the worst customer service of any McDonald's I have been to in the country. It is clean but treated like cattle.
Quick and friendly. Always good. Best fries.
Good food, fast service (80% of the time).
Good service and chicken nuggets.
Service was good. The staff was friendly and helpful.
They all say they don't hire according to race but you check for yourselfs locations on northern lights and blacks on 36 the and philipenos in Walmart McDonald's , sorry America just calling it as I see it
Long wait, less than enthusiastic customer service..all the time
Great
Great service and the food was hot and delicious.
My experience this time was not bad. But customer service was not good at all during this visit. It seems like the staff was ignoring everyone until they felt like they wanted to do their job and provide customer service.
Exquisite! The Scots are not known for their cuisine, but this Ronald fellow has quite the way with greasy comestibles.
the service was good, but hey the bathrooms were unclean and hobo joe was ni the bathroom smoking weed, so i accendetally second hand smoked and had weed turds
Just got ☕
health score is 88 and they are pretty reliable to get the order right
Great, friendly service! Accurate with my order. I'm not a fast food person; stopping here was an anomaly for me. The sandwiches were freshly prepared, eye appealing, and tasty. Place was clean. I was surprised; not what I expected from McDonald's!
Very clean great management, mike light maintenance worker does a fantastic job! Cleanest mc donalds in Anchorage.
Always out of apple pies and forgets something that I paid for without fail. Infuriating
It's micky Dzz
The food is worthy of eating. Lol
Service SUCKS and food is not all that great but it is somewhat cheap.
Always have friendly faces here. 3 stars because the fries were not fresh and they forgot my granddaughter's chocolate milk.
Got my order incorrect after I waited in the drive thru for 15 mins.
20 dollars for a burger meal, chicken nuggets, & a smoothie, That's fine but I still felt like I hadn't eaten anything. I don't have that problem when I spend 20 dollars at other restaurants
Good location, nice and clean. A worthy representative of the Golden Arches.
Like mcdonalds fries
Food order is wrong 8 out of 10 times, run out of basic items often and the fries are different every time you go. Sometimes they're too done, sometimes not enough and the salt is either too much or none at all.
Everyone Has Bad Attitudes. Food Not Good.
Clean, fast and friendly
Ordered a Double Quarter Pounder with cheese, and was surprised that when I opened the box that it looked like a hamburger worthy of an advertisement photo. It also tasted better than any other McDonald's that I have ordered from. I don't normally leave reviews for fast food, but this place is an exception.
All the employees provide less than suitable standards of customer service.
I just wish that the cookies were warm
Great place
Very fast service...hasnt messed up my order like the other mc donalds.
Tasty and accurate order. Nice setup for drive through and a lot of parking.
The drive-thru sux. The staff doesn't care. I waited 20 min to place order, 10 min to pay and get my drink, sat another 6 min to be told to pull up to the reserve parking cause my food was cooking, REALLY.......so I called the corporate number on the receipt, guess what, they don't care either.....undercover boss needs to visit this place badly
Missing a fry order but got an extra 10 count nugget... got an iced coffee when we ordered a frappuccino...oh well its McDonald's.
They made my coffee exactly how I ordered it. May not seem like much but my coffee is big deal so I'll definitely visit more for that.
Food was hot, friendly service restaurant was a little dirty but, employee was working on that over all very good experience
I thought this was fast food
Ordered large fries, large ice cream cones, and large coke. Fries hot, lots of ice cream on the cones, and the coke was just right!!
There was nobody in the lobby to clean it so there was spilled drinks and trash around to step over, 2 tea dispensers were available but both were empty one had enough to almost fill one cup and forgot my baby's juice from her happy meal but the food was fresh and good so kudos to the cook no need to worry about bad food
Ordered a grilled chicken sandwich and got home to discover I received a fried one. French fries were not fresh. Cashier was friendly though.
Used drive through! Transaction went smooth & I got everything I ordered, could have been a little friendlier but overall was good
Quick and convenient breakfast.
Rude cashiers, especially in drive thru! They act as though it is an inconvenience to take your order. But if you ask for food "well done", they'll make it fresh. You'll get stank face, and have to wait 567 minutes, but it is worth it!
Not good. Found bandage in a sandwich
I go through the drive-thru no one else is in line I asked for an Egg McMuffin and orange juice I was told to pull forward the order finally came out a sausage McMuffin I went inside watching your employees throw away food that they got the orders wrong will never be back
Ordered ice coffee and got water with syrup. This location also is frequent with the homeless. I didn't get pan handled . I won't be back.
Very patience with my order. Even thou I had to call home and retrieve info, they never rushed me and the chocolate chip cookies where freash out the oven.
Frapacinno !!! That's all I gotta say
good place to get your diabeetus on
I have 4 children and take them to McDonald's sparingly using our visits there as a special treat; because of this, we always enjoy our visits and leave happy. We most often utilize the drive thru; however, whether inside the establishment or out, the service we've received has been polite, quick, efficient, and accurate. Also, the interior, and exterior, of this McDonald's is clean and well cared for. Well deserving of a 5-star rating. Of note: For those visiting McDonald's, with children, the indoor play place for kiddos is mainly for smalls. Any child, of average height and weight, who is 7 years old or younger would find the play equipment fun and enjoyable; however, kiddos aged 8 and up would most likely find it to be a bit boring/too small for them to play on.
Just another fast food restaurant!!! Food was good, coffee was burnt.
Not so good.
Grand daughter has to her her weekly happy meal.
Just love they sweet tea
Terrible, went through drive up. Changed a 14.00 item into a $15.50 dollar item for extras didn't provide the correct order. Small fries when ordered large. No bacon when asked for it and was charged for a meal that was not ordered. Place sucks!
It was ok food was at a great value employees were great
In a recent visit on May 19 ,2018 , we visited this location after a spring football game with Lanier high school. Food was supposed to be cooked at a specific time but was cooked much earlier. When we arrived the food was cold because it …
Good for the type of food it is.
Food good
Great food but slow service
Fast service. Nice people at the windows.
They got our order right this time, but there were flies flying around inside which is gross.
It was early morning, and the staff that was working was great. The manager was Great. This Mickey D's deserves a Gold Star.
Good customer service, greeted as soon as I walked in.Thank You McDonald's
For a busy place like Orange Beach. The floor was sticky and greasy. Service could be better. THESE ARE BEACH FOLKS. THEY SPEND MONEY. GET ON IT!!!
Great customer service, not too long of a wait time, and sometimes orders aren't correct
Had to be the rudest employees I have ever met at a McDonald's and we all know just how rude and inconsiderate McDonald's employees can be!! The restrooms were absolutely disgusting!! The 10 dollar big mac bacon meal was not made well had to eat it with a fork!! The sandwich also looked as if someone took it and smashed it !! I will never go to this McDonald's when we are at children's hospital!!!
Quick service
Food was ok but put together messily. Price was ok though.
Came in in a rush trying with unruly kids and frazzled nerves while waiting to hear about my sister in the hospital. Cashier was very patient as I tried to get my order straight, understanding and very helpful. I don't make a habit of going to McDonald's due to trying to make healthier choices. But I really really appreciate the patient and quick service given here. These workers really deserve a higher wage.
Its McDonald's... Pretty much the same at every location...
It's ok....just another fast food joint....they do have a play structure for young kids....alwaus been a clean place when I have gone inside.
Now I am not big on fast food however the service by the young men and woman here was an extremely positive atmosphere even at 2am when I ordered on the way to the hospital to see my daughter.
Clean, fast, normal McDonald's
Best customer service in Juneau
Drive thu order taker rushed us and did not get our order correct.
Take my lunch break everynight same time nice place to eat
I'm lovin It
Frequently patronize this location. I order alot of coffee as well which is maybe every 1 out of 5 is made incorrectly. Never had a problem with the food and service is good.
Always got what I needed mild mannered people
It was pleasant. The food was good.
Food was good
Nice. clean. friendly staff. Not as bad as all the other McDonalds around town
Most expensive mcd in the country.
Bomb
Your bathroom always smell like someone died n it's clogged in the toilets, very unclean, cold food.
It was much better than it has been in the past . I enjoyed the food as I was in a hurry and they took care of me expeditiously.
Friendly people, swift service, use your McDonald's app!!!
I'm a regular
After a long 12 hour day i was looking forward to a nice greasy burger from mcdonalds but when i had called uber eats and got only 1/5 of my order the parts that i got were either to cold, to small, and to make matters worse my GREASY CHEESEBURGER had nooooo burger THEY GAVE ME CHEESE BREAD!!! But they dressed it with mayo and ketchup i went to bed hungry and sad that i didn't have my burger patty with my cheese bread. Let me set the scene for you i was finna eat my greasy cheeseburger but when i sat down licking my lips ready to destroy this burger i look and see that they had just thrown a slice of chemically soaked cheese on a soggy soaked mayo filled bun and they just wrapped it up and gave it to me with no patty these people have problems they learn how to pursue excellence Your hungry friend is still hungry
I was hungry and needed food fast.
Well its fast food not fresh but ok
The food quality, service and cleanliness have declined greatly over the past couple of years. It seems that McDonald's is just not what it used to be.
Good place quick and friendly service the food is pretty good
Pretty cool that they bring the food to your table now
My favorite location in town. The staff is always nice. The store is always clean & the French fries are always hot!
Found spit on top of my French fries at the Debarr and Boniface location in Anchorage Alaska. I will be escalating this.
Always love mc Donald's. Carmel frappes the best
Award a double cheeseburger meal and they never get my order right because I get without onions and it's always got onions on it. So I have decided to stop eating there.
Been going to this location for years. Service is always fast and the staff has always been the most respectful.
Bathrooms were filthy and nats flew around the ketchup dispenser, it was gross! Service was very slow! We won't be back!
They never fill your box up with fries when you get a lrge. Their dr.pepper taste like carbonated water.
Great food try there cheesy bacon fries
I love going to McDonalds. They are always very clean, the service is prompt, and usually a smile is included. Today was no exception! The young man who took care of me made sure the chocolate chip cookies were just as I asked. It took a couple minutes to warm them as I asked, but he still apologized for the wait and put something extra in for the wait. Fantastic attention to detail. The new renovation looks great as well.
Brought food to my table.
It was delicious wait time and all I loved it
Bacon smokehouse was good
Dependable menu, but the quality and service varies by the hour and staff. Best to grin and don't question. Not a good choice for quiet or peace, nor for good food. But sometimes a quick burger is all you want. Best fries when they are hot than any other fast food. Hands down.
Tastey but not healthy
I will always love mc donalds...great food and great customer service. Even working for mc donalds its a Golden opportunity
This location has earned 3 stars because the food was hot and the gentleman at the delivery/food window (if that's what it's called). However, the person taking the payments wasn't friendly at all. It was almost as if they were mad to be at work, or they were pissed they had to work the window. However, on the bright side as aformentioned the woman at the payment window was a pain to deal with. The line was extremely long, but I have no complaints there because it was lunch time in a busy city. All-in-all I would refer friends to this location because the food was hot and the service was partially friendly but I would NOT brag about this location.
Order was not right but food was super delicious.
Food was fresh and hot.Good staff and excellent service.
It Was Good!
The entire lobby was nasty. Trash all on floor. Garbage cans filled to capacity. Tables dirty. Bathrooms were worse than the lobby. Terrible management and staff. Will not return to that location
A great place for eat hamburgers, but i prefer the local ones.
Cold fries, slow service, soda's were out. Not a pleasant visit. Hoping the next is better, otherwise I will not be reloading my card.
Always friendly and comfortable atmosphere
The place was filthy. Everything from the counters to the tables and booths. We were there for about a half hour and no one came out once from behind the counter to clean anything. They were perhaps short staffed so I can't get too upset over that. What my wife and I were upset about though was the manager yelling at his employees. Every customer in the place could hear him. He was talking down to them and treating them poorly. He should not be a manager because he does not know how to act like one. I am surprised that this young girl he was talking down to didn't quit. He was very unprofessional.
A little slow to answer the box but service was good; food was hot.
Nobody that worked there had a smile on their face. When taking a order, no eye contact. I ordered a sausage McMuffin meal with coffee, I asked for 5 creams and 4 sugars. When I got to the place where I was getting ready to get a oil change …
Classic.
Great see ice and Pa cakes for kiddos
Waited over 15 minutes in drive through. Never took my order.
Typical Macdonald's
Exelect
Took too long to approach me @ counter
Crowded & my order came out wrong
Forgot a few things that I ordered, also the bag I received smelled like perfume.
The staff was nice. The food is not consistent. Good one time, but not the next.
Quick service with a smile.
It's McDonald's people, what more can you say? They do offer a military discount so there's your bonus.
I've been going to this one for over 20 years. Food is always good. The timeliness depends on how busy they are, but I always walk in. The wait is usually pretty quick for the amount of the crowd. Most of them are not very knowledgeable about the app, but I try to explain it so I can keep things flowing. I would recommend this one a bit more than most of the others.
Great
Perfect fast food restaurant. Would go
Horrible they're slow mics on drive through barely work just overall poor service
It was late but the customer service was great! Drive thru cashiers were so friendly!
The New and remodeled McDonald's is amazing...
Sweet tea had bubbles. Old
Convenient location. Newly remodeled interior.
The speaker wasn't working well had to almost shout my order. The cashier was a super nice guy.
A great place to take the kids. Friendly service.
The food came quick like it always doesn't when there is only 2 people in front of you when you walk in,and the first one in line was finishing up and paying by time you reached the back of the line. And the food...well it is what it is. I wish they would go.backcto the way they used to make food, but that was such a long time ago..
I like new order boreds computeriesed
Want a good McDonald's? This is the place to go. I went here to grab a quick ice cream with my gal and we had exceptional service! I wish I knew the womans name, but she was great! Highly reccomend this McDonalds!
Extremely Slow rude manager waited for 30 minutes at the window for only two cokes
Ehh food
Good
It looks like they have new management or something because the last few times I've come here the service has been really slow and the tables needed cleaning. They still have the best prices for McDonald's on the East Side though and the food comes out right.
This place is awesome
I like there service but recently I bought buttermilk chicken burger n it's was 4 bucks more than Mac chicken n I didn't understand y.. Just because chicken breast?
Everyone was nice and food was hot and good
McDonald's donated to the Trump re-election fund. #BOYCOTT
Great service
One time I ordered a sausage egg muffin and they had me pull to a reserved spot and forgot the muffin and another time I ordered a double quarter ponder and only got a single quarter pounder, but they're nice and speedy so that's good
McDonald's is #1 especially the breakfast meals. Really McDonald's has good prices for the amount of food items you buy
It was ok. Just what you would expect
We are some breakfast, is faster than others one
Usually has fast, accurate service. Occasional slip-ups and delays cost it one star but I'm definitely a return customer
If there's a long line at the drive through, there's hardly ever a line inside.
To be so busy at lunchtime they do really well. It's hard to find a fast food restaurant in Birmingham with good workers. Very satisfied and I eat here often.
Terrible service!
Worker not friendly
Burger was a little over cooked and crunchy.
This place is terrible. Both drive ways to order sign said open but that was untrue. We had to back up and go to the other drive way. We started saying hello after no one said anything for 2-3 minutes. Then worker comes on stating that they ate only doing cash. I said okay and she just stated to pull up. Never took my order. Two cars were ahead of me in line. Waited 10 minutes then a worker comes out talking loud to someone and stated someone put there hands on her so I guess she was quitting since she left. I just backed up and went home. Bad business to be down town!
McDonald's advertises that you can receive a fresh grilled quarterpounder on request. Most locations behave as if they do not understand my request for a fresh grilled sandwich... include this location reacting to my request in the same perplexing manner .When I asked for grilled onions it is as if I asked for prosciutto on my burger, or they state they no longer serve crispy onions or they put more raw onions on my sandwich. Yes I've contacted corporate. The response from McDonald's was inadequate no reason to go into details. However, what set me on fire is after telling me that they don't grill my onions I was served a pink burger.... really
Not great, not horrible. Usually pretty busy but still get out pretty quickly which is my main reason for using this one.
I’ve been going to this McDonalds for a while now and this by far has been the worst experience hands down. After dealing with this girl at the drive through part who could not take my order to save her life, she got the main things we asked for wrong. Both of our quarter pounder burgers were still fairly pink on the inside, yet the buns were covered in grease. One of the burgers were supposed to have no onions, we found it covered with them. After confirming we want cheese on our burgers we get home and find no cheese on them. The fries were soggy and lukewarm after a 5 minute drive home. I’m baffled by this experience and utterly disappointed. Will not be going to the Gulf Shores McDonald’s ever again after this.
I asked for fresh meat and fries, yet I get the opposite. Third time in a row.
Drive thru was fast, food was hot, thanks!
It is fairly well run. But if I order something from the menu with no modifications.....Please DO NOT ask me to pull around to the front and wait. It's a menu that literally millions of 16yo's can produce....you guys should be able to also.
Clean courteous people food tasted like it sat around to long
I had the McGriddles they were very good and hot. Customer service was great.
The 5 stars isn't because I love McD's food. We all know what to expect. But the place was clean, the service fast and efficient, and the food was alright.
Located on hi-way 59in Gulf Shores, Alabama. Fast friendly service. Can be busy during season. Very clean, ( recently updated) plenty of parking and handicapped accessible. indoor and outdoor seating, no playground at this location. And always, they have the best fries! If this helped click like!
Great McDonalds!! It is busy in their drive-thru most of the time but stay in it they move fast!!
It's a place for the whole family to enjoy, while the kids play the parents can use the WiFi for free..
Stay away at all costs. The staff have the worst attitudes. Get angry when you ask for just the food you paid for. Also seemed race related. Avoid!
Very good place
Good food
McDonald's constantly proves to be the best fast food restaurant out there.
Slow service. Not very clean. Servers were nice. Sometimes got a lot of good deals.
It's a fast food place
Great services always a smiling face very clean one of the better McDonalds I've visited!
Good fast food and great friendly people.
Be respectful to employees. They work their butts off.
I just went to this McDonald's. I ordered. I received a bag. When I got home and opened it, it had less than half of what I ordered in the bag. I went back, gave them my receipt and explained what happened. The hag at the front then proceeded to tell me that I was mistaken, and I didn't just open an almost completely empty bag. I spent 10 minutes arguing with this moron, and by the time I got my damn food, I was furious. It's now obvious why these people make minimum wage. Don't ever go here. For the rest of my life, I will never come to this McDonald's again.
This is the fastest and friendliest McDonald's I've ever been to. Orders are always correct. Far exceeds the expectations of fast food.
Cold food. Cashier Forgot to place order for a burger ended up having to reorder and wait. It’s ok kids loved the happy meal.
My Bigmac didn't have enough sauce and wasn't even hot.
Great cheap food.
I am satisfied with the service.a school day at noon hour moved quickly through the line.
The quarter pounders are so much better since they switched to fresh beef
They have a new order system. It was different
Great service...very considerate
Ordered from kiosk and wasn't correct
Went to McDonald's for strawberry milkshake for a friend at providence extended care. Was told machine was broken. We t to another McDonalds close by. They also had a broken milkshake machine. Next week went back to first McDonald's. Asked for strawberry shake again. Don't have strawberry. Settled for chocolate. Disappointed in McDonald's service. Guess ill have to start going to Wendy's or Carl's juniors.
Definitely not the best McDonald's I've ever been to
McDonald's Isle of the egg and cheese McMuffin lunch time I tried a new baking on our original Burgers
Staff are very helpful
Great service
I got our order wrong but we can go back and try to change it cuz I would be easy but they can pay a little closer attention but the food was good and the place was clean the bathroom is clean so it makes all the standard but they should have pay a little closer attention to the order
Nice place for a quick bite to eat occasionally. Would love for them to bring back their frozen strawberry lemonade.
Only been through the drive thru however the service, speed, and accuracy of the orders have always on par.
McDonalds
Breakfast 3 sausage burritos and a medium black coffee. Very fresh
Food is really fresh n hot. Very clean and the workers are very helpful and work hard. They rock!!!
Who don't love McDonald's
Everyone loves Mcdonalds
Its McDonald's ok but I can eat a steak for what they charge
It's a nice clean location. Foos is always hot and freshly made.
Denali mac is epic
Probably the best McDonald's I've ever been to
Hungry
What can I say, more often than not the drive thru is littered with employees that have never worked in their life. More training is needed for these high turn over staff members. But even if this store had 0.1 stars on google, I doubt their business would be affected. It's a standard McDonald's, except this specific one seems to mix up orders and give you unpaid for food more often than not so 2/5 from me.
Clean and speedy facility. Only biggest complaint is the drive-through can be confusing due to its design
would give 5 stars but order was all wrong. Was traveling or would have taken it back. Cashier was very polite
Better than average mcdonalda.
They didn't get our order right even after repeating it back to us. The most disgusting stale fries I've ever had. Tasted like they've been sitting in the heater for longer than 2 hours. I've worked fast food.. it should not be that hard to make fresh food and listen to the customers order. Won't be coming back to this McDonald's.
Never ate there but looked busy
This McDonald's actually has good food and I make it good
Great breakfast lunch or dinner
They discontinued the snack wrap!! The other McDonald’s in town still offer it. and the order taker can’t even speak English!!
Good clean fast
The customer Service was amazing. The food was delicious.
Drove through for ice cream and drinks. Staff was quick
Horrible fast food, horrible place.
Honestly we all know the food is gross but this location truly has some of the nicest employees, they are super polite and always smiling and are pretty funny when you engage in small talk with them
It's fast food not change everything in that order then whine when you don't get extra pickles or something XD. You could literally come in and tell them the order is wrong and they will change it immediately. If you want it your way, go to Subway. I haven't had a problem with this McDonald's or any in general because I order whats on the screen.
Sweet staff fun for talking without being serious and healthy can happen at mickeydees
Fries taste like pickles for some reason cant explain it
Burger was cold, lettuce was sad, cheese had been laid on bun not melted, fries were cold and hard.
Drive through service good.
Service was horrible, and drive thru window a nightmare
The food is good half the time if your order is correct.
Chicken mcgriddle was fresh and delicious
It's a McDonalds, whaddaya want. It makes the same food as every other McDonalds. Go here if you want McDonalds. If you don't go somewhere else. It's not rocket science.
Amazing customer service at this location! The workers smile here, and genuinely seem happy. That's difficult to say about working in fast food. All other fast food places need to use the customer service found here as a model. I used to say that this location's customer service was just ok. But they've upped their game!
The crew at this location is the best!!! Quintin,Miguel, and Cheyenne are great. I start my morning with them offering great service and fresh food.
Mac D's always bomb
Fast food
Quick service love the caramel frappe
It was asome
It's pretty much the same as every other McDonald's I've been to
I emailed the owner once about trash in the drive through and parking lot, instead of addressing the issue they told me it was due to a concert in Orange Beach, "rough crowd" was the term they used. Left a bad feeling that lingers still, everyone that owns a business here should do their part to make the island the best place in Alabama to visit, or they should leave. The restaurant itself is ok, we eat here occasionally, but I will never forget how the owner responded to a report of trash at their business. The owners name phone and email is posted at the drive through
Some snobby employees
Just coffee, very good
The food was good they didn't put the sauce in my baby's happy meal and they gave him water instead of sprite
Fast and friendly service
Cheap and tasty happy meals and some breakfast
Their app never works.
I love there frapaies
Stopped by to grab a quick lunch, service was good and the holiday pies are back.
Fast and tasty but I will like it to be a little less expensive or make the food bigger at the rate it is now.
Very quick. Didn't have to wait long
Always love Mcdonalds
Not a bad place for a good old gut bomb
The service sucks and the Manager today got an attitude with me because I didn’t pick up my order when she called out the wrong ticket number! She called out 311 and my ticket said 111, so I hesitated and stayed that it wasn’t my ticket number. She argued with me that I ordered the same thing and should have known that was my order! Obviously, she doesn’t make mistakes, or she just can’t apologize and be civil about it.
I’ve gone to this Mc Donald’s easily 50 times in the last two years l, and unlike other Mcdonalds locations that are inconsistent in their services and food quality. This locations crew is ALWAYS on top of their game!! The ability to make good food and offer Amazing Customer Service every time restores my faith in the youth of today’s work ethic! Keep up the amazing work team Debarr!!
High volume and three layer Denali big Mac special sometimes.
Nice n fast
So rude! It felt like the lady taking our order at drive thru was rushing us. I repeated our entire order THREE times and when we got our food, got home, we were missing 3 items. This is not the first time this mcdonalds has forgotten two or more of our orders.
Always out of parfaits, out of bbq sauce, stale fries, out of Oreos, hash brown FULL of grease... etc....
I understand its fast food but even grown folks that work there take no pride in their job, I'm so disappointed in this place it will be a long while before I spend money there again SMH!!!
Dinner tonight
Fast and friendly service
The sweet gal who waited on us via the drive through was so super NICE and FRIENDLY. Would definitely go back!
Very recently, this McDonalds has gone very downhill. Through the last few visits, I have had drinks left off of my order, special requests forgotten, and poor craftsmanship on my burgers. I normally dont like to leave negative reviews, but this restaurant deserves it.
I felt sorry for the poor employees. They were obviously overwhelmed and understaffed . Only one lane open which explained low staff. If the the OWNER had been there picking up the slack I wouldn't be writing this. Spent 54 minutes in line.
Frya are always cold.
They gave me a free milkshake when I pulled up. They said it was an extra one. Unfortunately, it was a McDonald's milkshake...
Great little fast food place
The manager on duty was a scrooge. Not friendly at all. However, the employee that waited on us at the register was super nice. The manager put our trays of food together. We had 2 separate orders. Pancakes on each. I got 1 syrup. The next tray got 2. He asked for another one. The manager pointed at his tray and started " There's 2 on there." He told her he wanted another one. She huffed and have him one. The one employee came by our table and asked if we were fine. That's when I asked for another syrup. I got one without hesitation.
They have crack heads pretty often. One time when I was in there the cashier told one of the crackheads hey your card didn't go through and he was that's what I'm trying to say yo my people and then started smiling. Show me the next morning there was also a crackhead on her phone talking about this one girl be lying about how she was born and raising
It's like your every other McDonalds, but with nice workers.
Wack Arnold's the bee's knee's
Most friendly McDonalds in Birmingham.
Best Coffee in Town!!
Drive thru Team Very Friendly And Helpful Happy Thanksgiving
Had to park and wait for two happy meals
My mother and a friend and I went to this location to have breakfast this Morning, I failed to note the young man's name but he was polite, he delivered us our coffee to us early snd later our meals. He was very young, probably his first job, but he was cheerful, respectful, accommodating and it was refreshing to see such a good work attitude from such a young man eager to be so happy in his work and happy to serve us. This young man really stood out with his cheerful attitude. This young man will go far in his working life with a work ethic like that. Whatever he does, where ever he goes, I just know he'll be a success. I'm going to phone up the location tomorrow because I believe he deserves to know how McDonald's made a right choice in hiring him and how he has done his job so joyfully and sincerely. He truly cared about the people he served. It made the whole day take on a nice note because of him. I wanted to edit this because I forgot to add that a person like this is Management material. This young man will go far, he knows how to work, he knows how to treat people, he's just a people person. I never met this young man before, but If I owned a company, I'd pay him three times as much to work for me! I was that impressed.
I'm loving it.
The staff is always friendly courteous and fast. This McDonald's is always sparkling clean. I would recommend this restaurant to my closest friends for sure.
Not that good inside, but very fast on drive through
Worst McDonald’s I’ve ever been to. The drive through takes forever. Allow for 40 minutes if you’re planning on using the drive through. It doesn’t matter if there is only three cars in the line, it still takes way too long. The management and customer service are horrible. They are hateful to their customers. I would say my order is wrong 75% of the time. If I could give zero stars, I would.
The managers have nastier attitudes the customer service from the cashier was better and their establishment was not cleaned in the lobby and I had to remind them to stock up and had to pass my cup to drive through to get sweet tea.
There is no such thing as customer service in this place.
Chicken nuggets was hard other Then that service fast and Friendly
It was just ok but then I get almost home and my burgers werent in the bag but the other 10 we ordered were so.............
Love the hot fries!! Great fast service.
Friendly and fast. This McDonald is convenient when you need something to eat as early as 5am when you have a morning flight.
Food remains good however sometimes staff is lacking in customer service skills. Seems to depend upon whether I go thru drive through or inside the restaurant. It's obvious who's working for fun and pay versus who'd rather be someplace else besides at work.
Fresh cooked food and faat service!
Nice crew and service
Had large Vanilla Latte was excellent
The only McDonald's in Juneau.
Food was good . Wait time was reasonable. Cashier was friendly. Tables were clean and restroom was clean. I enjoyed my visit and woul recommend this McDonald's to friends. The location is near UAB Medical Center.
Old stand by...good place.
I eat here often & staff is always very friendly and polite.
They talk way to fast and this was the 3rd time they messed my order up...had to go In and complete my order...
Hey guys whats up subscribe to Jarcrafted Stuff lol please don't stab me
I grew up loving this restaurant and I still do. Never stop loving it.
Didn’t answer my calls after I called a contectuve amount of time. Very unprofessional. Will be speaking to the manager. Sad. Definitely would not spend my money at this place.
It was clean. The service was fine but not attentive. No greeting or pleasantries from the cashier. Not a place to do work. The have 30 minute signs up.
Bacon smokehouse /frappecaramwt delicious
What can you say? It's McDonald's...I once heard a renowned chef opine that "McDonald's is not food, it is a texture..." If so, they are a remarkably consistent and popular texture....
McDonalds discrimnates against people who are diabetics by not supplying them with sugar free items such as syrup or no added sugar ketchup
Hit or miss here..drive through is fast but inside is usually pretty slow
Micky D's, or sometimes Em-Dee's, is a fast place to get food products. Most are hot and some are cold but are engineered to taste delicious.
Had Hamburger on value menu for a $1 , but was charged $1.39. When asked about it was told menu board was wrong the price rang up was correct. Even the Manager wanted to argue about it. She then Left the front . I took a picture of the menu board. Guess one of the associates told her. When she came back up front she refunded me the difference . SMH
Dirty and loud. I mean it is a fast food place so what do you expect.
It was too slow for just a shake to get to the window for the wrong one.
Quick food
Good food to Eat.
It's McDonald's. Fast good food.
Nice place out of apple pies.
No matter how busy, they ALWAYS have my order fresh. I'm loving it.
Always great service
McD's on Debarr&Boniface has the best Crew n Town "They All Rock" from Top to Bottom.
Horrible took forever to get my food waited 30 minutes. They messed my order up it.
I mean it's McDonald's and it didn't stand out from any other McDonald's
As McDonald's go, this is as good as they get.
Better than the Spenard location.
Drive thru took forever but wasn't that busy. Food was good
Fasr service
Juneau's McD's is a great place for littles to play. The customer service team is great and patient :)
Forgot my 10 piece and didn't put toys in the Happy Meal, was all the way home before I realized it. Whoever answered the phone was a little standoff-ish but let us come back at another time to get the things we were shorted.
This is a very good place and should be nominated to get a lot of money
My Food is always hot and fresh and the workers are really nice. The only complaint i have is the drive thru is slow
Strawberry milkshakes...so good!
The lady in the mic is really rude.. she said the system is down. And she said go to hell.. when I said I will go to other Mc. Would not recommend.
Bad attitude from almost every employee
Chesney nicest McDonald's ever!
Always a nice crew and this one just got a major face lift
At approximately 6:25 a.m today at the drive through window in Gulf Shores, Alabama (only one window was open) & ordering and paying, it took over 12 minutes to get my order which was only a sausage burrito and coke. This was not a busy time at McDonald's so I stopped there. When I said to the lady that I was disappointed in the length of time it took, she said she was working by herself. I asked if the manager was there She said she was the manager and was doing the best she could. This is not to fault this lady; however, it is to fault the ownership of this McDonald's for not having sufficient help to serve the public in a timely manner. Janice Mills
Cool and popular
Can't beat the kids meal pricing
Cold fries and rude!
Didnt have anything i wanted no ice cream
Wonderful person took my order. She likes 5 minutes away from work. She was so friendly and welcoming!!
Hit or miss. Sometimes the food is great other times it taste like plastic.
Food reheated in microwave. Bread was hard and meat was lukewarm.
My kids love it
Great McDonalds! Good food and fast friendly service.
My food was delicious and fresh and hot!
Great hamburgers, fast service. Friendly staff
Unlike some locations this one was very good all the food was fresh and hot , fries were so good and fresh out of the fryer
My order is never right. I always go in to order b\c I order my burger and fries well done and plain. About 4 out of 5 times my burger isn't well done(and I can tell my looking at it even before I taste it) and the fries are never, never well done(crispy).
Need to get it together! I don’t know why McDonald’s has gone so far down hill! The food is so bad now it’s almost inedible. It’s really really bad!
Great staff
Always get good service and polite people working
Quick service, correct order, double drive thru, no napkins in the bag though.
Same old thing. Wish fries could have cooked longer.
Fast fast service didn't have to wait in a mile long line! Good job to your employees
It's a McDonald's what do you expect?
McDonald's used to be a safe haven for me when I drove long distances or needed a quick bite, but it has quickly degraded over the past couple of years. The food has never really been great to begin with, but with the increase in prices it's not even worth what you get at this point. The homeless consistently enter the restaurant and pester customers more and more which makes drive-through the only comfortable way to eat here now. On the flip side, the breakfast 2 for $4 is a great deal and the quality of their breakfast items (before 11am) stays consistent. Overall the staff is friendly and helpful and even when swamped with work at peak hours always manage to do a great job.
Same same
Friendly and fast service, clean seating area!
Cedella and Rhea are amazing!!!
Slow services drive thru was not moving
Very good
Place is well kept and the prices are good. The customer service is alright, but I guess they are a bit under staffed so that makes sense.
Costumer Service is good
Great experience.
Who isn't addicted to Mc. Donald fries?!
Fantastic customer service at this location! I've been through drive-thru many times, but today we went inside and I was amazed at how hardworking and respectful the employees were. Very quick and helpful. The manager was also quick to help any employee that needed it. I couldn't get the app to work (and haven't been able to the last 3 times at this location), but I'm glad I had a more personal experience. Thank you and keep up the good work.
Easy access unlike other locations around Skankorage
There is always good service, Riley was cool and helped with getting my food fast. It was delicious. This is one of the best I've visited. Seeing that they have good customer help and fast service constantly.
Clean, courteous employees, fast service
They take their time at night.
Very busy but I didn't have to wait long for my food. It was served hot and fresh.
"McDonald's" has always beenvfc the place to eat for anyone with kids. My kids enjoy the Chicken Nuggets usually. They serve Breakfast as well whether biscuits/gravy or just sausage/biscuits,i'm sure you'll enjoy "McDonald's".
I asked for extra extra pickles on my burger and that's what I got for the very first time in my life they loaded it down with Pickles I was so happy not only that but the manager kept reminding the people in the back because they had so many orders going in to make sure that I had those extra extra pickles on my burgers the service was wonderful they were fast everybody was working together as a team it was clean just all in all great place for a McDonald's I was very surprised
Best place to eat
It's okay if you like fast food
Great place for breakfast, lunch Dinner or just a snack . Clean restrooms and friendly employees.
Service was slow need more than one cash register open
It was fine
Love the quarter pound..
The food is always great. The staff is very friendly and the add-ons will fill you up
Eat filiet o fish. Support alaska fisheries
WiFi amazing on this business trip and coffee always good
I ordered a 10 piece Chicken Nuggets Meal ,and When I got home,I opened my Chicken Nuggets Box ,And in there was a bitten off Chicken Nugget ,I was very disappointed ,And I wasted my money because I had to throw all of my Chicken Nuggets.
Imagine having good service This post was made by
Nice remodeling and quick service. But I'll give 4 stars.
I'm just went to McDonald's and getting a hot cakes a fruit and yogurt parfait and small frappes on my coupons this morning.
The staff was confrontational, argued that we didn't order correctly, while verifying the order in the 1st window. We then get to the 2nd window thinking everything should now be correct... checked the bag, and only one burger was correct out of 7. Mind you the only changes were no onion or no ketchup to any of the 7 burgers, 1 was supposed to be atw and that one wasnt correct either. The manager took food back over the counter, and 3 trys later we had our correct food. This was a total failure on the entire staff, except who ever was running the fry station, the fries were excellent and super salty.
I'm loving it!
Fries be too dry and old for me I just completely stop going. Then the burgers be thrown together and dry as well. Smh they got to do better than what they're doing
Always pleasant to visit, but I always wondered about the two ordering lanes, because people tries hard to be the first to pull up to the window which always result in orders not being correct. I don't see a real productive reason for two lanes. It actually slows down customer service in a timely matter.
The food was off, the people were obviously more interested laughing with each other than taking my order. It tasted like they put coffee grounds in the smoothie.
I’m so confused about what just happened the people are great foods good, but the lady just handed me my sandwich and fries with out a bag. She tells me it’s 10 cents if u want a bag well first off I thinks it’s very tacky handing food with out it being covered out the window. And second I’ve never got a plastic bag from McDonald’s so why would u start changing 10cents a bag if you’ve always used the paper bags
My kids favorite place for inner n lunch. Icecream is good too
It was nice and clean and fast I usually have to ask for more sauce I didn't it had a great amount on the fish.
Ordered 1 sausage,egg,cheese biscuit and 1 sausage egg cheese mcmuffin and received 2 sausage,egg,cheese mcmuffin with burnt edges.
Slow service and management ignored customers complaints
Not a great experience. Our order was missing multiple items. Simplistic items like fries and apple slices and "cheese" on my blatantly obvious sandwich called the "New tomato and Mozzarella chicken sandwich." My husband drove around and went into the establishment and showed the receipt for the missing items that we noticed before leaving the parking lot. Two lady Managers wearing Gray fixed the missing items. The Young girl taking our order to begin with was standoffish and giggling the whole time taking our order saying that it will take 12 mins for pies and laughing and was obviously having a bad night. Guess she didn't expect us to notice all our missing items and that my husband would go inside to see hot apple pies in the warmer lol ready to be served. It's summer time they will hire anyone and it shows.
Need more AC way too hot in their
Surface was fast food was right and hot better than normal
YOU'RE SOMEBODY ELSE IS CAUSING A DISTURBANCE THEY KICK YOU BOTH OUT OF MCDONALD'S EVEN WHEN ONE IS NOT CAUSING A PROBLEM
Good service bot to many people inside lobby
Great food as always.They have some good deals going on right now. Service was great!!
Always good for a midnight snack
Awsome
It was fresh and quick
For McDonald's.. it's good.
Waited in drive through line for 15 minutes without being able to order and finally pulled away.
Order was wrong. Fries were cold and undercooked. Kids working there could not care less... just an all around horrible experience.
Their food is really good and a great place to go for a fast visit
The worst place I’ve ever eaten! Customer service was terrible, they got out order wrong 3 times and they were yelling at the poor girl taking our order!
Good food and service , good location. Easy to get into the parking lot but difficult to get back onto Foley Express, no left turning only right turn then you had to make a Uturn to get back on the road.
Rude staff will not be returning to this location.
The food was ok. Normally the food is hot and fresh but today it was not. Maybe it was because of how busy they were. Holiday business.
They were lazy rude and I felt judged. I wore my backpack to carry my school supplies and my experience was so much more negative. I felt as if the cashier was treating me like i was begging him for food and not ordering. Telling me i can not afford what I was ordering. I walked out.
Service slow and unprofessional.
Service is great and so is the food. Hot, fresh and delicious!
Quick service and it was decent food. I've only been here once in 15 years though.
Love it
It's McDonalds what more is there to say other than that the one inside Walmart on A St is pretty fast and friendly
Love it but needs to be a little faster
Only taco bell goes through me faster
What can you really say, its McDonalds :) Always gotta go for the sausage muffin, its my addiction. But the staff was cool, clean restaurant. Just your classic McDonald's is all I can really write!
Good food.
Nice n clean , fast services love it
Good food here.
So fast they are basically throwing the food at you in window 2.
Great kids meals
I don't typically eat from McDonald's. I'm just not a fan.
My mom, dad and kidz love here but I love there COFFEE!!
Clean, friendly McDonalds
Tasty and Hit the spot.
Like their pies n caramel sundaes
The fries were stale and cold. The chicken was not cooked completely
Longest wait ever in the drive thru. Employees too busy playing on their phones to take our money. Finally waiting at window for food and 3 chicken nugget happy meals took more than twenty minutes and they BARELY got that right. Cold fries no cup holder and wrong toys even though the ticket was correct. Don't waste your time.
Hardworking night shift crew. I hope they are shown appreciation, cause they do a good job in a timely manner.
They have best/fast ice cream.
good
Good
Very clean restaurant and food was fresh...
They got my order wrong then didn't want to fix it or refund my money wont be going back
Food was fresh and hot but restaurant needed some cleaning done in dining and bathroom. Lack of cleanliness is unacceptable.
Alway's Good Service and the Food is Consistent.
They left a chicken sandwich off my order an i was allready at the house before I realised there mistake.
Fast service, but the fries and hash browns are always undercooked and cold. Also, I had a big chunk of egg shell on top of my mc muffin this morning. :(
I was disappointed as my fries where undercooked
This place has fast Food
Delicious!
The food is amazing. Huge portions. Great customer service and quick!
Their service is horrible the store is dirty. I won't go back.
This place is unsafe at night!! Don't go there!! They gave us soggy burgers with a piece of lettuce.
Need frendily employees
We had to clean off the table ourselves. Previous patron left their garbage behind. The Aire of "don't care" still exists.
McDonald's needs to re- invent itself...
Love it eat it alot
very quick services
Should get shut down o something because we order 2 McChicken and a large sweet tea and the lady didn't give me a large sweet and I'm missing one McChicken! Terrible drive thru
McDonald's need to do more training, the associate are not good listeners, and they are not team players.
Ate breakfast fast service but for four people they only gave 2 napkins...ask for more
While the prices are surely alaskan, the service is good and quick and the food is hot and normal for mcd so, all in all, good stuff
Food hack: you can mobile order and pick up with a bike, while they have a policy of not serving patrons on foot, I haven't been refused on my two wheels especially since it's prepaid and there's no cashier handling. Also the service is fast and convenient in many locations
Ice cream cone
Got the same item of food wrong 3 times in a row. Everyone else had finished eating.
Love it, quick fast service.
Went at 4:50 am drive tru wasnt opened and neither was the lobby that says on door open 24 hours .
workers are rude.
Need to clean and sanitize. Nats were flying everywhere. Just unacceptable.
Staff has very bad attitudes, think the food and condiments belong to them. Not a good experience, at least at this one. They need more training in customer service
Employees have a bad attitude. Building is pretty dirty, condiments are not accessible
Place was nice was the ice cream was delicious
This McDonald's always seems to be poorly managed. As far as the quality of the product, it's about what you expect when going to McDonald's.
Went inside to get only a cappuccino and it was barely warm . Unfortunately, I was miles down the road headed home and didn't turn around to go complain! Sad! SMH
Worst service we've ever experienced. They need help and personality
I went through the drive thru lane. Ordered a plain iced latte. Had to repeat my order several times. Stressed the word plain. The young lady that took my order was very nice. The next window, not so. I tasted the drink and it was sweet. They had made a caramel instead of plain. I handed it back to her and said I asked for plain, she was so rude. Another lady said throw it away and tell her to pull up, . There was a car parked in front of me and 1 behind me. At this point the cashier at the window started to yell at me to get out of her line, while the lady behind me was blowing her horn . The girl in the window said she don't know how to drive. I have never seen such a total lack of customer service and disrespect. They never brought my drink out .
Best drive threw service.
Ordered coffee, was just like I needed, and service was excellent. Thank-you.
Never good just quick and kids like it.
Always have to check the bag or something is always missing in it.
Good deals from the McDonald's app. Service has been quick and accurate.
It's mcdonalds, fast service and exactly what you would expect from mcdonalds.
It was like any other mcds
For the first time ever, excellent. Perfect service and my order was correct. Thank you Gulf Shores.
Every McDonald's on the world should have chicken tenders! Delicious!
Very nice and clean, friendly staff, fresh food.
Biscuits were good
Mess my order up. Overcharged me and she had an attitude because I had to remind her.
Real clean and friendly and the prices are right
Normally I dont have too bad of a time with this one, but after waiting in front of the other screen in drive-thru for 20 minutes to be told "shes in there right now" I finally had to pull away yo attempt to let the two cats behind me order. It seems like there might be certain people who don't want to do their job.
Friendly employees and fast service
This was the only McDonald's on the Eastside of Anchorage when I was in high school. It was the place my siblings and I would clamor for when my folks asked,on the rare occasion, were we wanted to eat out. Now, many years later, it is a sleek and modern restaurant with considerate employees that continues to serve.
Poor customer service
Food was good and quick service
Overall pretty good. Except for the dude in the drive thru cutting me off and driving like a maniac
Foods good. I dnt eat there much anymore!
Worst McDonalds in Alaska!! DO NOT EAT at this store. Awful management and employees. Zero value, poor quality, bad service and not clean. As a customer I left offended and disappointed. Waste of time and money.
Good is great , servicing customers too slow only one check out. Was there for breakfast 9:30 am
New ordering machines. Very nice, easy to use. Employees bring you your food. Best mickys ive been to.
McDonalds is McDonalds. It'd be nice to have a taco bell in juneau...
I went down the road to DQ because your staff wouldn’t make my 2 year old a hamburger at 10:48. I understand not serving lunch at like 7am but turn me away over 12 min...Really? DQ was only $0.50 more and it actually tasted a lot better. Plus there was no line. I go to McDonalds several times a week for lunch since I work all over town and it’s convenient but I might be rethinking that since you don’t really seem to be customer focused.
Nicer McDonalds. Food was good and fresh tasting
Not my taste for burgers
Update play area
It's Mickey Ds, but the kids working this location were professional, efficient and well-mannered.
It is a very clean McDonalds, the coffee is good for just a dollar.
Have not been inside, but the drive-thru moved quickly and the staff was very friendly. The food was very fresh and hot. No complaints.
It's your typical McDonalds.
Fast service and good food.
Got a big mack
Aweful! How hard is it to make 2 fish burgers? I waited in the drive through for over 15 min. for the food. The buns were hard like 2 day old bread! People were honking and yelling. Had to wait again when I finally got to the window. I saw 1 employee busting her butt. The others were standing around doing nothing.
Just went for a hot fudge sundae.
Stood in line for 34 minutes! Then the order was wrong then the food was cold!
My smoothy cup was only 2/3 full!!! But i should be thankfully just down the road a 16 year old was shot and killed today.
We only have 1, the only reason why we have it is cause it's fast, easy, but though it is a fast food, I hate it. Nasty. Either cooked not done or almost done. And they don't fill the soda all the way, so now it makes drive-thru a inconvenience, and everytime we go, almost 1/4 we get a messed up order. Truth be told I don't work there, I don't know how it works, but they do work there. Most customer service isn't all there either.
They we're pretty quick for lunch time
Great burger's
McDonald's has a lot to offer. I'm trying to eat a bit more healthier.
Friendly and quick. if order is incorrect, typically have no problem correcting the problem. The ice cream machine usually works too.
Too slow. Fries cold.
Food is ok but the drive thru is awful
Free WiFi bathroom 1$ tea
I love McDonald's they have things for grown ups and things for kids they have cookies
Just remodeled it one of the better MC Donalds
Good service
Coffee for a dollar. Local paper for a quarter. A warm place to go.
Kept getting the order wrong.
Food was good for fast food
To great place to go and get a bite to eat and plus you get free wifey and you have a kids playground inside
Newly renovated. Automated ordering. Cool
We went thru drive-they here. Outside was clean. Was gone in 6 minutes
Its delicious!
Fries yes... ice cream also...
A nice place to take your kid's. Hangout,eat have fun.
The food was good but the service was lacking. Went there on my lunch hour and they gave my order to someone else and had to rush back to work once I got my food. I don't like being in a rush for lunch and eating.
Good price
Great customer service was excuted plus fast and friendly service with a smile!
Your typical McDonald's fare. Fast and cheap. Fries!
I mean its McDonalds lol
Polite workers and clean restroom
Food is alright gives me heartburn after words
Fast service, nice employees, well organized.
Two big Macs
I went to McDonald's Ordered some food And when I order a sandwich with no catch up with mayo Cause I'm allergic to catch up but they put it on the sandwich anyways I will not go back
Not good didn't even have any quarter pounder sandwiches
Traditional mceedeez
Great smoothies when available! Best value in town.
Clean restaurant great food however no quality control checking is being done
Great fast food. Service was fine.
It's Mc Donalds
The customer service was super great the food was good!
Very friendly crew & crowd here, fast service and great food too. Being from Oregon, we enjoyed the resident ravens too! We'll be back next year!
Super fast
It was cold and the service was rude. There are too many fast food restaurants to bother with bad service.
Justcmc donalds
The line was long and the people at the window were friendly but they acted as of they were confused about who got what order. The one lady was trying to find out what was going on. The others were just standing there.
Very clean.. but also.. staff is friendly
My child's favorite place to eat
Service was polite & friendly. However the floors were wet at entry due to rain & there were no floor mats. Very dangerous.
Pretty awesome McDonald's honestly. Clean and modern looking. Service could be a bit faster but other than that a good place to go.
It was good.
Newly renovated
Made my sister thought up
The service is record fast.
The ice cream machine wasn't down, so I was able to enjoy a nice caramel sundae
McDonald's male worker walking through customers in line, yelling out comments to co-workers and other customers. So unprofessional! Slow service and dry courtesy. Could be more organized.
The service was fast food was hot,
Great HOT breakfast. I ordered the triple stacker combo with a mcgriddle. The sausage was very juicy and the bacon was crisp.
They need a better Ice Cream machine. That things is always not working.
burger was frosen in the middle but got to admit it was the best darn frozen coke ive ever had
I'll tell you how my visit was. The mas walking thru restaurant complaining about "no help" from employees, the lady taking my order was complaining to coworker about having not had a break, only not as politely as I described. Last, a scrawny male employee with ear buds in his ears and pants down below is butt was walking thru the exit lane of the parking lot, while looking at his phone, refusing to move. After being patient, I honked. He looked back and glared, not moving. Best bet, bulldoze this place and turn it in to a chic fil a. A place where employees treat customers as if they're not a bother.
Good every time I've been here. Friendly and fast. It's fast food, good enough.
Too slow and rude customer service
Typical McDonald's, good service, fast food.
The food here is DELICIOUS, you can order food, sit down,& relax,& or let your kid's play in the play area, or just eat, or you can take out,& they have a drive through too. They have a friendly staff,& they are very patient. This is a good place to kick back, relax, put up your feet, (so to speak),& just eat, have a conversation, or whatever.
Best fast food in America's last Frontier!
Love breakfast at McDonalds
This was recently remodeled. It’s an absolute weird environment that has touch screens to make your order with one register. The cooking area seems to appear covered, tucked away in a corner. The seating on the side is also strange to me. Although, the service seems fine. Relatively prompt. You can tell this particular store is geared around the drive through. So it’s expected that the indoor experience would be a bit less timely. Food has always been hot & fresh. Also, the McFlurrys are wack. What’s the point of one if it’s not mixed?
Really great experience! The really tall young man who was behind the counter was very courteus, pleasant and helpful. He was the most pleasant MCD Employee ever.
Great Fish-o-Filet
Fast and friendly customer service!
Food was triffling .Fish was cold and burgers was recooked and burning
This McDonald's doesn't even deserve one star! Ordered a quarter pounder.. the bread was so stale and hard as a rock. It looked like it had been sitting ALL day, not only the bun, but the ketchup and cheese were dried up! Seriously?? So gross, I can't imagine how many microbes had grown all over that thing! Never going to this location again!!
always what I expect as far as food is concerned. But the staff was really nice at this location.
Love the chicken nuggets. It good food for when you need a quick snack.
this McDonalds is clean they sick to fast food you get your food fast
Yuck, but so tasty.
They had breakfast bagels and that was all we cared about.
It's Mc Donalds, nothing more need be said.
Customer service could be a little better but overall not bad
Could be cleaner, but the ice cream machine works
Cashier after handling money pulled two cups for our coffee order. In both cups she inserted four fingers knuckle deep into.the cups. Ick. Just left our coffee at the counter.
Wonderful experience! Food was very hot and fresh..staff was a little rough around the edges but it was fine. Food quilty made up for it
Parked to go eat. Saw the sign said 24hrs. Both doors were locked and wasn’t even that late. So decided to go through the drive through and sat for almost 30 minutes before decided to just leave. Didn’t look like anyone was working from the outside. Absolutely terrible establishment, do not recommend at all
EXCELLENT customer service, fast service and good food (a pleasant surprise for McDonald's). By far the best McDonald's restaurant in Anchorage.
Three times we have got burgers that were raw . Lost our receipts so couldn't say anything. We didn't eat it and will not be eating at the gulf shores location again . Staff was rude and manager said they can't do anything about it so I they was very rude to us . Even went up to the counter with our raw burgers . Three if them to be exact. Very poor customer service skills!
Good looks great service was great basically the best place 4 fast food in Juneau would recommend it.
Ordered the #4 with the buttermilk chicken sandwich. Bun and chicken exceptionally greasy. Disappointing.
Always correct fast and fresh order
The only McDonald's that I have ever been to that charges extra for peanuts to go on your sundays- also didn't give any napkins and the kids weren't on properly
Our order was wrong i called to have it fixed and they told me i had to bring the food back which would have been fine but i was all the in montgomery and couldnt come all the back. They told me they couldnt help me if i didnt bring back the 4 piece nuggets that had nuggets missing and the choc milk missing. And the grlled chicken sandwich the bread was super soggy and it had so much mayo on it it squished out everywhere and was very unplesant.. prob wont come back to this mcdonalds again.
Good
Food was mediocre. Service was okay. Everything shuts down at 10pm sharp
It waa nasty my frys had no salt a hair in my cheeseburger ans I aaked for voke and I hot Dr pepper and I hate dr pepper
Bought one coffee. Took about 20-25 min.
It was a enjoyable day.The workers was very friendly and polite
Clean store
Service okay. Good okay.
They are super slow a d always get your order mixed up
Drive through took over 30 minutes.