Reviews of Jack's (Restaurant)

1903 Pepperell Pkwy, Opelika, AL 36801, United States

Average Rating:


You will be able to see the reviews of real people who are using the services and products of Jack\'s (Restaurant) in Alabama area.

Now this business has a rating of 4.1 out of 5 and this score was based on 504 reviews.

You must have seen that it has an average rating is very good, and it's founded on a high number of reviews, so we may conclude that the evaluation is quite accurate. If people have bothered to give their feddback when they've done well, is that it works.

As you know, we do not usually stop to write reviews when they are correct and we usually do it only if we've had a problem or incidence...

This Restaurant corresponds to the category of Fast food restaurant.

Where is Jack's?

REVIEWS OF Jack's IN Alabama

Ray L

Jacks has best fried chicken in my opinion.

Connie Yuna

Great breakfast for a great price. They give lots of food. Immaculate, clean, friendly. Everything I have had has been great.

Denise Moody

Great food. Sometimes the service is a little slow but they have a very friendly staff every morning.

Ashlee Greene

It took 20 minutes to get my food, there were 2 other people waiting also. There were only 2 workers & the manager working. I understand that it takes time to cook the food, especially when you are short of help. But 1 of the workers was on her cell phone constantly, while our food just sat there & got cold. Food was good, I don't live around here, so I want b back. But I do recommend this Krystal to travelers.

Sonya McCollum

I love this place! No matter what time I go, their food is always hot!!! Always great customer service!!!


Umm. It's good must of the time. Unless super busy. Than don't expect the order to be 100% right. Staff is really nice though.

Fred Williams

Fast and friendly service. There was a notable display of photographs, and a nice mural that paid tribute to the legacy and tradition of The University of Alabama Football Program. Roll Tide!

Russell DeLee

Poor service. They did not slow down to hear order correctly and then just dumped plate in bag . this place needs to hire people that can chew gum and walk at the same time.

Lillie Smith

Food was delicious, customer service could have been a little bit better, server got impatient with the folks I was with because they couldn't decide what they wanted.

Kristin Hill

Fast service. Friendly employee at the drive thru window.

Lesa Mears

Jack's on 43 is AWESOME!! Friendly folks, clean eating area, and the cleanest restrooms I've EVER seen! Way to go employees of Jacks!

Danny Neaves

It is as expected, good food, good service, fast convenient, fair priced. Nothing bad to say here. Will go back, and would recommend to anyone in the area.

ClaraJane Rainey

It's always great customer service. I'm just not crazy about the whole Krystal burger thing. And coffee is not kept on ready to serve although they are open 24/7. Coffee is made primarily of the later morning hours

Earl Turner sr

Great food great experience

Valerie Williams

Great service!!

michael black

Fast and good service. Shrimp in the menu though?

Mary Jane

The lady at the window was rude, my order was wrong so I had to circle around to get it it corrected and they must've ran out of the chik patties because one of mine had nuggets on them.

Ann McGuire

Very hard to find good fried chicken and Jack's fills the bill for me! Will be returning soon!!

Clyde Cheatham

Food was not hot, not fresh. Gave my food to another customer then realized mistake and tried to give me the same food they took back from other customers. Overall, just very unprofessional.

Buttetfly Freedom Forever

Awesome food , great service, and pleasant employees!!!

Charles Hogan

Was a good experience for a early dinner lunch was treated like royalty

Ford Firm

Chicken egg and cheese biscuit is good. Add grape jelly.

JMichael Taylor

Good food, fast service. Visited by working folks & students alike.

Keashonia Walker

Fast service.

Katrina Lewis

Good food

Bjorn Nilsson

It must have been a bantam my chicken strips came off of. Mcnuggets?

Pauline Goyette

Fast service, always friendly service. My favorite place for a quick lunch

james hall

Fan favorite

DjE 3000

Always good

eric monroe

The breakfast was awesome!

Renee Riley

I ordered 34 krystals and a small fry. Did not get the fry and only 4 of the krystals were made correct. My husband is disabled with seizures daily. I called the store to let them know and after 25 mins they called me back and told me that they would only replace the krystals that were not eatten yet.... What was my family supposed to do...LOOK AT THE KRYSTALS..... I WILL NEVER EAT HERE AGAIN!

Ebony Tropnas

Good hot food

Fred Wilson

Food was good but we got the wrong order. Ordered white meat chicken and got dark meat

We're talkin Multiples

Really tasty and makes your mouth water

Cynthia Walker-Dancy

Fried Chicken was superb! Excellent Customer Service!

Lois Adcock

I love this place good food and service.

Erin Frazier

The chicken is the best here. The restuarant is moderately clean but a little older. The service is hit or miss sometimes with how much they are paying attention to the counter and approaching customers. We stop everytime we are traveling from Texas to Georgia.

smash bros

Great service and great staff, great food

Jessica Mac Farlane

Found a hair on my biscuit.

doug parkman

Best fast food place around... best fast food fried chicken anywhere

Al Conners

Everything was great

Edna Firzlaff

Enjoyed our good breakfast But especially liked your hostess. I believe her name was Mary. Getting us extra cups of coffee. Picking up our plates and keeping the room cleaned up was much appreciated.

Michael Gough

Wonderful notch

Rita Coutant

Alsome friendly service

David Davidson

Decent food, good service.

Sequoyah Wilder

Fast service

Roddie Smiley

The tea had already soured no good


Jack's has great food and service for a fast food restaurant.

Steven Chamblee

It was good, even if they had a mix up on the order

Sapphire Dickerson

Drive thru people weren't friendly at all

Amanda Gooden

Their eggs taste like fake..the one in Valley,al

Keith Retherford

Good food (grits were great for fast food), good service, and clean store.

Donna Clackley

Good food good service

Lindsey Ward

Good food

Timothy Abney

Odenville has the best service in the area.

James Givens

They were busy, but service was good.

Julie Gibson

For a quick bite Jack's is good. I met my husband there for lunch and still got back to my office before the 1 hr lunch break was done. The food was tasty. I got a burger and fries and ge got a chicken dinner. The menu has a variety of food to please everybody. I will eat there again. Yes, I would recommend.

Dollicia Burks

The food was awesome, and the Staff was very sweet, and nice. Will return.. Can't beat that southern taste.

John Joseph

Cleanliness is peace of mind. I ended a long travel day by going to one of my favorite places to eat while out of town. Since it was the end of the day, I opted to dine-in at the establishment's dining room. There wasnt many customers in the establishment, so getting a table should have been a doozy but this wasn't the case today. 2 tables were occupied by other patrons but the remaining un-occupied tables were all dirty. After being seated at a table only to realize it was all sticky, I ended up going back to the service counter to ask for a carry out bag because I no longer had a desire to eat in the filthy dining area. I asked a young lady behind the counter for a bag and she handed it to me with attitude because I was complaining to management. I could care less if she was angry because as a paying customer, I have a right to eat and enjoy my meal in a comfortable and clean environment. The food was good but the dining area left a bad taste for me.

Tameka C

This was our first time ever visiting Jack's ( we don't have them in texas) wow these were the friendliest people I have ever met in a fast food restaurant. The place was clean the food was good and great customer service.

Ashley Johnson

Food is delicious and affordable

Adrian Sanders

Best fast food breakfast I've ever had

Daryl Bledsoe

Good food.

Chuck H

Food is good as far as taste, however I have yet to get the food that I ordered. Asked for the Big Bacon, got a burger with only meat, lettuce, mayo, and tomato.

Vanora Norvang

This was my first time trying Jack's and I loved it! I ordered the 2 piece chicken with a side salad. The ranch dressing for my salad was pretty good! And they had bogo ALL shakes 3-5pm! My bill was $12 & kept me full for a while.

William Pounders

Had good service with the people working there and love the little hamburgers

Conan Roberts

It was great!

Phil Ivey

Rude cashier will not return

Clay Elliott

Great food, prices, staff and very fast

Angelo Andrews

Biscuits kinda over cooked

Helen Gay

Just love it. Go time after time.

Elizabeth Pride

All ways good

ozz calton

Recently the South experienced snow, yes snow, even though we were for warned I was sick of soup. I started at one of town to the other, 90 percent of business were closed and enjoying a day off. Jacks on pepperall was open and a staff of 4 …


The good food and service

Trin P

Yum yum

Bridgette Walker

Order not prepared as given

Travis Terry

Decent late evening coffee.

Verner Chandler

Good food but most of their special deals don't come with a drink

Kendell Hooker

You need to try Krystal's hot wings you give me at 10 or 8 or 24 day is hot the real hot wings can you get your money work

Electrical Power and Control

Good food fast

Jan Walding

Best breakfast cooked to order. Good bacon!

Carolyn Nichols

Well for the most part the food is really great!!!! But Wednesday the 1st of August to be precise.. breakfast was awful

Tonia Wilson

I purchased a two piece and biscuit around 3 been calling back since bc I had doc appointment and didn't have time to turn around as I pulled my chicken out of the bag it had been sitting for a while it was horrible!!!! I still have not talked to anyone and it is 4:46...I work too hard to just get anything. The chicken was hot but it was dried out i just want to share BC I don't have money to throw away.


I have visited this Jack's location several times and I have had not one complaint. The Employees are always friendly, courteous, and professional. The place is very clean and food is great every time. In my opinion this is the best place to eat in Demopolis, Al. Thank you all and keep up the good work.

Steven Graham

They have food ranging from fried chicken and biscuits and delicious hamburgers to an amazing breakfest of pancakes,steak and chickenbiscuits, and much more.

Chris Buehler Sr

Good fried chicken!

Cheryl McCloud

Best fries and burgers of any fast food establishment ever.

Audrey Kennedy

The food was delicious, customer service was great and the restaurant was decent. Could've been cleaner.

Baimon Lynn

Great place and nice people


Very dirty and unorganized. Won't go back.

Margaret Chambers

Tasty food. Nice folks.

Sarah Carroll

Two stars for fast service; negative three stars for greasy, cold food.

Jessi G.

This particular jack's is always very quick and I have never had bad service in it either!

Joshua Kesling

A staple for my boy and I Sundays flowing the games in Tuscaloosa. Fast and friendly, consistent and fair! Dine-in!! Huge TVs and fun people watching!

Lee Taylor

Very busy during our first visit due to Pensacon. And they were still friendly. We ate the sausage and ricotta pizza. Seriously some of the best pizza I have ever had. Ready to travel 5 hours for more!

Patricia Church

I love Jack's their food bhot and on point expecially their fries my fries are always hot

Karla Karlen

Jacks was wonderful this morning , great food ,little wait time, great service.

Laura Grayson

Love Jacks they have great food and great service. The staff is friendly and always have a smile for you.

Selena Harland

Clean, friendly staff. Great dining experience!

Lee Dycus Dycus

It's Jack's

Hannah Pursley

We ordered breakfast and lunch. They told us 10 minute wait because of cooking lunch. Which was fine. 25 mins later, we had to go in asking what the wait was... And then were told we were waiting on the sunrisers (breakfast) all and all 34 minutes of waiting. Horrible customer service. Employee was on the phone and only one other working. She then got upset bc we were complaining and she was interrupted on her phone that was oh so important. Why be at work if your on the phone?

Donna Emfinger

Great food at a decent price and friendly staff

Joanna Robinson

I did like it because of the workers are very rude

Chris Aplin

Great breakfast just check your order before leaving.

Stephanie Clayton

Hmmmmm not so good!

Les Rogers

Person waiting on me ignored me talking with other help. RUDE! Chicken wasn't warm. Probably won't be back. Was looking forward to Jack's being in Linden. Not real excited now.

Linda Alford

The service was fast and workers friendly.

Crystal Milner

You have to really check to make sure that your food is fresh because sometimes it be old

Amy Chalk

The food. Was good.

Diane Wittenauer

BLT was great, fries was hot

Deilia Hodgman

Love the fries!

Jay Lehman aka JAG

Great food, and people on shift very friendly!!!

Cagney Newton

Waited 4 ever 2 order than food wasn't right spent abt $25 and was missing half of my order

Deborah Young

Jack's for lunch today one of my favorite places to get a good buger, today about 12:15 pm I I ordered from drive thru , so when I got my food , I opened my bag a the first thing that I saw was a long hair ,so I sent the bag back and pull down like the cashier ask , but I decided to quickly go inside the store or and watch. The lady that was making the buger unwrapped the buger that was sent back and proceeded to put the same buger in a different wrapped to send it back in the same bag. I was standing at the front counter watching and I told her that I didn't want that buger I wanted a fresh buger and fries. The thing that gets me is that the on duty manager Jessica S. never apologized , never said a word until I ask for a manager . I was already irritated about the situation and she mad it worse when she got loud and walked off.

Knotheads Fishing

Great breakfast lunch ok ehhhh


Great prices great food

Pam Everidge

The food and service was good

True southern Accent

We ate there when my son goes to Nick Saban Camp. We love jacks.

Katrina Flournoy

Service was ok at drive thru window

Tina Averette

Good food an nice an cold in there!

becca webb

Long wait. Very dirty restrooms. No paper towels in restrooms. Employee that waited on me freaked me out

Virginia Taylor


Paul Sellers

Fast and friendly in drive thru

Carl Jackson

Pretty good

Charles Long

drive through slow every morning when I go throw drive have to ask for jelly for my beasket

kim giles

Good burger.

Ruth E. Davis

Slow service

Scott Greg

Good food. A little pricey but worth it vs fast food. Wide variety of items. Breakfast biscuits are very good.

Jason Matkin


Lynda Dodson Gray

Fast service! Food Hot, Juicy! Big Jack Combo delicious, love those Jack's Fries!

Kristi Bardon

Best Chicken in town

Cosita Richards

Every thing was fresh.. Very good burgers

The Proud Mississippian

This was my first time visiting, but it certainly won't be my last! The kids ask to eat there every time from now on...

Marion Bennett

Cheap fast food. How much can you really expect

Michelle Brooks

"love those cute little burgers"

Brian Strong

Good fresh food, excellent staff. Very good customer service! Highly recommend.

Deanalyn Reing

Love that chicken Strength77

Great food

Lexie Todd

Very busy in morning but yummy

Sissy Daniels

Love Krystals

Belinda Leigh

I had a 2 pc chicken combo with mashed potatoes and biscuit... it was prettty good but not the best I've had. The cashier that took our order was kind of rude but the girl who was cleaning dining area was nice.

Cornelius Little

Good experience as always fast,friendly service

G; Wayne Graydon

Drive way for breakfast time on a one! Get to the sign and says cash only. Seriously? In 2018? I wrestle to find money, I order and they are out of everything....before 10:30 am. Argghhh!

Wendy James

It was ok...yep, just ok. Drive through needs to be friendlier and the mornings biscuits should not be served cold.

Steve Sherrod

I've been to Jack's on several occasions and the food is good. This location though has the worst customer service and the food was not prepared up to company standards. If this was my only experience with a "Jack's", I would not be coming back again. Fortunately, I believe this is isolated to just this location.

Susan Lloyd

This is a nice restaurant although I only went through the drive thru. I have to admit though it's not a very easy place to get to

Douglas Gibson

A good breakfast! And good customer service was provided.

Katelynn Smith

They were pretty short staffed when we went in but wow were they friendly and accommodating! They made sure to continue interacting with us to let us know our fairly large order was being made, they were very kind and hard working.

Christopher Harley

Still a good place to eat, but the burgers have gotten smaller.

Joshua Polk

Since I am moving out of town, I am really going to miss this place. Great burgers, full dinners, and wings. I love the Roll Tide spirit and I love the food.

Lamar Barrington

ALWAYS good food, good service and GREAT prices.

Greg Patterson

Y'all have to try their country fried steak with 2 sides for under 5 bucks!! It's delicious and hot and fresh!!

Mike Hamilton

Always good food. Starting to get a little pricey. Still leave chicken in warmer too long.

Ann Croom

Dead man walking

Samantha Montgomery

Still love this place, cheap and delicious

KennyP's Country Catfishing

Great location with friendly staff, good service and very delicious food.

Wesley Southerland

Jack's is good food. Good food just takes a little longer.

Devon Adams

I used to eat their breakfast a lot when I lived off campus. It's very good for the price. The managers and employees there rose about the rest of their nearby competitors. I can just speak about the breakfast. I rarely went there during the day or evening. I didn't go much after they built their new building, so I can't comment now. I just ate at the new Jack's on 69 South a few minutes ago. All was good.

William White

Wrong food , if I had not been so far down the road I would have gave it back ,

Timothy Brown


Gene Dockery

Nope nope nope

Debbie Allen

Service was fine but chicken was so so. Just thought a chicken place would have better chicken.

Raiken Baiken

Slow service but great food

Jennifer r Barley

They are slow, it is always atleast 20 minutes when we order our 10 pack of regular krystals. And then it isn't even hot when they bring it to where you are parked.

Mary Smith

Good, kind, courteous service. Love to eat there!!!

JP Travis

Food was hot, tasted good

Ernestine Tanner

Ordered the fried chicken it was hot and delicious, the s cashier was very nice and the service was great

Jasper Johnson

Went in day after work, placed my order and observed an employee making my sandwich without protective latex gloves. Moreover, the was talking on his cell phone while making my with his naked hand. I say hand because the other had his cell …

Lisa G

Delicious, hot and fresh with quick service even on a GAME DAY! Clean restrooms too.

Autumn Coxwell

Love it

Shameria Mcshan

Love everything on the menu

Cynthia Lockhart


Charlie Pleasant

I like the new menu items since my last visit which has been over a year.

Jeffrey Lindsey

Food was good. Customer service needs to improve. Counter person unfriendly .

John Felch

Great customer service Everytime

Doug Winters

Food is awesome


Chicken Fingers were really good, Restaurant was not very clean

Dede Harding

good food after hours

Isaac Massey

Everything was on point hot and wasn't a long wait at all great customer service

Mickey Mitchell

Good food at a cheap price

Fredrick Franklin


Christopher Daniels

Great customer service food is always fresh staff is very friendly.

Joanne Sanders

Love their breakfast menu.

Billy Shaw

Breakfast is good.after that the service sux

Holly Melton

Jack's always has quality food. The prices can be a bit high on some items, but for the most part, the food is worth it. They do have the BEST shakes in town, though!

Linda Matthews

The food is very good

Mark Moreman

Once again, pretty good breakfast for the price.

Orenta Odum

We usually love Jack's! Today we had a terrible experience! The cashier was distracted. The manager was instructing an apparantly new cashier, not kindly. She seemed confused as the manager rambled on. Our buns were hard and the meat was overcooked and dry. The bathrooms, both male and female were dirty. I had to ask for paper towels to replenish the ladies room. This was our WORST experience at Jack's ever and it's one of our favorite restaurants! We were at 1200 Hackberry Lane Tuscaloosa Al 35401. General Manager Demetrius Harris. Sun July 28 2029 @ 11:15AM.

Melody L

This place has a freshly cooked breakfast. This shocked the

Jerry A Walker

Ordered 50 chicken fingers and dozen biscuits. From the Odenville Jack's location. Awesome night manager made my late night order go smoothly over the telephone and in store. Prompt, courteous service.

Dirty Ginger74

Jacks Trussville the service and quality of food has plummeted as of the last few months. Better check your bag before you pull away! Oh and the health rating sucks!

Brett Arnold

Very friendly staff. Made our order fresh even an hour before closing. Now that's professionalism!

ronda winslow-kindred

Worst service ever. morning service great. just dont go by there for dinner thinking you will pick something up in a hurry.. order was still wrong

Gwendolyn Turner

Always fresh I love there big bacon burgers and fries!! And there fried chicken as well

phyllis keys

Had a grilled chicken sandwich. They were fast. It tasted okay.


The fries were good and hot. The buns on the Krystal burgers were extremely soggy that I couldn't eat them. Unfortunately I got them to go and was on my lunch break. I didn't have time to go back there. The cashier went from handling cash to touching the food with no gloves.

inpayne69 .

New big blt tasted good but needed more mayo

Jatana Hood

This Jack's was clean and the staff welcomed us. The food was delicious. The atmosphere was fantastic. This Jack's was a whole lot better than the one in Woodstock. We will definitely come back to this Jack's.

Cecil Littleton

Hamburgers were pretty good but they can keep their fries.

Pedro Garcia

Friendly service good food nice and hot that's why I like Jacks

Lakesha Buchanon

Rude staff but food was decent

Kelley Brown

Never disappointed, shift manager was awesome, very nice and polite. Food always hot and fresh plus delicious

Daniel Tindol

Little burgers that satisfies a big appetite.

David Sosebee

Great Food and Price!

Jake Apperson

Burgers here are good but the chicken fingers are amazing!

Joshua Whitson

Love the food. .

Sherry Cross

Truck parking good food

Andy Pless

Good food, good service i eat a lot so I'm not fond of the breakfast portions.

Patrick Banks

nicest jacks I have been to.

Matilda Little

Loved the service the cashier was on point today. Kymberly was so friendly and greeted me with a smile

Joe Keeney

Again, I like Jack's whether it's on Prattville, or Clanton, or Demopolis. The Jack's in Demopolis did a very good job. I had pancakes w/sausage and coffee. The employees were gracious, especially the dear woman sweeping the floor. Great job!

Ricky Rick

Not bad! Great deal. Great price. I will return again.... It's my fishing food up spot!

Chris Deyerle

First time I have even been in Jack's and got crappy service. The store was not busy at all, one person was ordering when I walked in, after his order I was never acknowledged and the employee walked off. I stood there for almost four minutes before someone came and took my order. At this point I had to wait seven minutes to get my bigger jack combo. Atleast my order was correct but the poor lady that ordered after me was still there waiting for her order, I had time to sit down, eat, and put my tray back up and was leaving and she was still standing there at the counter. Also while I was sitting down eating, several employees were fussing over what needed to be done and cooked. Overall this was my first bad experience with any Jack's but this will will keep me away from this location

Shannon Dean

We were treated well and our orders arrived quickly.

Jacob Reeves

Very quick and staff is very friendly

Matthew Peoples

Clean environment and good fresh food

Ruso Minnifield

Great place to eat.

Mike Wright

Fast service Good breakfast

nancy minor demuro-silver fox black

Hahaha i love krystal

terence brown

Great food, clean.

Johnnie Gregory

People are so nice and always see them with gloves on in back.

Teleka Edwards

Great food!

Ryan Schoonover

Standard fast food, but definitely a step up from a few of the fast food icons.

Ramon Rite

Good food clean place

Mary Tipton

Good food service helpful employees.

Scipio Tolbert

It's great food I like to eat but I'm picky I don't like trying new things but I think I'll end up trying the whole menu or close to it lol

Kismette G

Loved this location for early morning coffee and breakfast!

Craig Comstock

Don’t expect them to have anything you want. I’ve been to jacks many times (only because it’s right next door) and they are always out of food, milkshakes, etc. Today I went and they told me they can’t make food that requires GREESE. It’s fast food that’s like everything on the menu. On top of always being out of food, the staff is extremely rude. They act annoyed when you have to ask for something new because they are sold out of what you want. I’ve ordered food before that came with mold on it. The food always tastes old and leftout or is just bad.

K1LLAX96 Gaming

Fast and delicious

Elizabeth Hill

Good food selection.. Just need food to be hotter when served

Ed Shreffler

Great food, great value

Nathan Wohleb

Had a really great bacon sandwich

Sheila Moon

Drink tasted like cleaning products Had to pour out Restroom was clean

Charles Montgomery

Had was good, hot, and fast.

Beth Stathers

The service was fast. However, the lady at the window was not kind, my sons food was wrong and my food didnt taste like it was completely cooked.

Jessica Lewis

Drive thru pull us, walked in after 10 mins. Our food was sitting up there. Drive thru ignored. Still shorted us on food. Not going back.

jc frederick

Have gotten wings 4 times and never received ranch. They’ve said for 3 months they’re out.

V Johnson

Good service, nice staff. Delicious breakfast

Donnie McKenzie


Brenda Hughes


Janice Clay

I dare you to try the chicken sandwich! I always add cheese and bacon to mine. Try it, I promise you will like it.

Cathaleen Underwood

Their burgers is good.

Ally Rene

Worker throwing chairs around

Stephanie Wilson

Amazing staff and service. I visit at least once a week and it never faila. Absolutely amazing.

cedric welch

People are quick and fast

Mary Madison


Gin Coun

Great good, good service, clean!! Love this place !

jacqueline presswood

First my tenders were so small I ask to cook me some more and The Manager get a attitude

Melanie Pearson

It's was terrible

Mary Crew

Great food!

Deborah Thornton

Excellent service

Honesty Mcmillian

If I could rate a 0 I would. The chicken was terrible hard as a brick I couldn't eat it just a waste of money. Smh

Holly f.m.

Krystal burgers were cold

Eric Smith

Food was over cooked.

Kristen Sharpe

Friendly people, great service. They always make to order when I go and I don't even have to ask. Wi-Fi available as well.

John Bridges

this place is newly open and I have eaten there three times just to give them a chance but all trips foods was awful service awful so no more trips worried about food poisoning.

Brandon Quarrels

Not the best, but far from the worst.

Michael Bryant

Great food

Iisha Jones

I love there chicken

James Love

Jack's was great I love there attitude unlike McDonald's they treat you with respect...

Naomi Anderson

There chicken fingers are the best

vetty P

Great service and food.

Darrell W. Redding

My breakfast and lunch stop whether it's close to home or on the road! Best breakfast and burgers on the planet!

Connie Brewer

Very friendly drive thru service & breakfast is always good. Not a fan of their bologna sandwich:(

LaFaye Mickens

First time for us and the burgers were very good. And so were the French Fries!! They have crinkle fries.... My husband is not a fry eater and he said they were good. We will visit again. And the service was good too...

Elaine Renee Shepherd

Food is cooked FRESH

Donna Carroll

Steak and cheese biscuit is the best

Jonathan Deel

Breakfast is always great and they cook it fresh to order. Few fast food places will cook your eggs the way you want them.

Gillian Cramer

Best Jack's ever! Love them! Great fresh food, fast friendly service! We come here every morning.

Robert Mayben

Fast and good food!

Sabrina Williams

Love me some Krystal

Carlee Holcomb

One of my favorite places in Demopolis for good fast food!

James Wallace

Good food

sam turner

Good food good service.

Sue HN

Very dirty. Toilet seat broke off and terrible service

angela rose

Always fresh and delicious!!!

Joffery Robertson

Best hamburger by far of any fast food chain

Jean Fishbaugh

Got a great milkshake.

Loretta Smith

The breakfast tastes just like home. I only got a Sausage Biscuit and was happy.

Corinthians Wells

The best hamburgers in town breakfast is incredible

F. David Gonsoulin

Good breakfast at a great price.

Stephanie Skelton

Even though there have been times when I was missing an item on my order the employees have always been very kind and quick to remedy any mistakes that were made. Overall the customer service is very good, the employees are are very hard working and polite, provides a family friendly, and clean environment.

Gladys Washington

The food was good but the servers was awful.

Maya Verros

Probably the most unassuming location for a great restaurant - in an industrial park, but definitely worth finding. The dining room is limited in seating and reservations are a must. We started with the Bistro salad and the crab & corn chowder...both great and the chowder is a specialty of the house. Our waiter, Ashton,was knowledgeable about the menu and recommended a good wine for dinner.

Robert M Duckworth

Decent food, clean

Zy Zy

I love Jack's ❣️ excellent food

shane white

Had the feel of raisin canes but food not close to quality of canes!

Jdoe Lo

Ordered a shake. They guy literally gave it to us running over the side. It got all in my car and we had to throw it out. Didn't get to eat any of it. Usually the sweet tea is good. But whoever has been making it recently IT TASTE LIKE WATER!! EITHER USE A DIFFERNT TEA BAG PER YURN OR USE TWO! AND I CANT STRESS THIS ENOUGH!!!! USE SUGARRRR. Nobody wants to walk in the restaurant to get their order fixed and ain't NO ONE GONNA WANT TO SIT IN THE LINE AGAIN. PLEASE FOR ODENVILLES SAKE YOUR THE ONLY FAST FOOD RESTRAUNT. GET IT TOGETHER.

jim dial

Slow service, but food was hot and good

Charles Beams

Always a great choice for a hamburger and fries

Renee Peters

Dining room was very clean and friendly environment. Food was great and speedy service. ALL employees was so very friendly. They all went above and beyond their job to make us feel like their number 1 priority. All of them interacted with our 4 year old in such a positive loving way. It brought joy to my heart. I have never been any where that I felt like family. Here.... We were treated like close family. I LOVE THIS PLACE... I WOULD GIVE 10 STARS IF I COULD. Thank you to everyone at Krystals for making our day that much more awesome..

Big EL

Great service!! Brought 27 girls in after a softball game. They we're very appreciative of the business, unlike other restaurants we have taken the team to.

Joe Kekoanui

Best Jewish hoagie

Kristy Pennington

I love Jacks food! The breakfast is always great! I love their biscuit and gravy and bacon, egg, and cheese biscuits! The fried chicken sandwich is awesome and so are the chicken fingers! I'm not a big ice-cream eater but the blueberry cream pie ice-cream is amazing...plain or as a shake!

John Tyler

Visited around noon today. I’ve never been to a jack’s before, but I was visiting a friend in the hospital and it was right down the road. So I figured I give it a try. I got 2 pieces of chicken and a biscuit, and let me tell ya, it was the best chicken I’ve ever had. The biscuit was moist and tasted fresh out of the oven. Jack’s chicken put KFC’s chicken to shame. The staff was very helpful in suggesting what to try, and explaining different menu items to me. This establishment had an almost Chick-fil-a customer service atmosphere to it. Keep up the good work jack’s in Opelika.

Denise Albritton

Great food

Chris Murphy

Went to Jack's for breakfast I order 2 steak biscuit And it took over 10 minutes for me get my food that That is BS. Going down road eating my food (I was late for work.) Both biscuits were nasty they weren't worth the 10 minutes of waiting. Also I order Coca-Cola. The Coke did not take site Coke And a drink area water was over spilling it onto the floor big mess. And the manager was talking badd about the night shift She said " Those kids work at night shift are lazy a** They can't do sh** right". And she was on the front counter.Jacks in ODENVILLE Is not worth to go to.

Clyde Nevels

The Pattie melt bread wasn't toasted

Will Prothro


Kyle Chestnut

Fast and friendly


Good experience, our order was hot and fresh and fairly fast.

Austin Dycus

Whoever the manager was on shift at 1245 shouldnt be one because she was rude and the food was old and burnt. I come here because it is convenient but ill drive to pell city from now on. I am completely disgusted.

Wanda Monti

Was good food and fast service

Grace Yancy

Friendly atmosphere. Good food. Especially, the fried chicken.

Valerie Mccrory

Love love love this place

LaDerrick Upchurch

Great burgers and chicken fingers. Better than most of the drive in burger chains in the area

Angela Byrd

Love it!

kristi willis

Staff is friendly.We always make this a stop on our way out of town.

terrence Johnson

Great Place Friendly Atmosphere!!!

Toriano Jackson

Great staff Great food!!!

Turntable Genius

It Was Okay Got Good Fries Tho.

Geneva finken

Food was good place was kinda dirty though t.v wasn't working or even turned on and chicken was crispy and hard

ghost raider

Food was plain. Didn't have much flavor at all. Very rude service.

shawna messer

Good food

Frog Price

Another great meal. As usual, the service was great. The selection of meals available is pretty darn good.

Gary Nelson

We eat there all the time

Simone Cornett

The service here was great. I'm assuming he was the Manager as he was walking around checking on tables, but what stood out to me was that an elderly man was having trouble carrying his coffee to his tables, without hesitation, the manager hurried over to assist. We need more people like this man in the world. Especially in the customer service industry. It's not what it used to be.


Hate that Jack's has changed their should at least be an option, to get the old ones they used to use or the new hard ones, because i have quit going here simply because i dont like the new buns, & i used to eat Jack's at least 4 times a month..if not more..smh!

Ryan Roessler

It was good but not very clean and the workers are nice, but do not listen very well.

Donna Shrewsbury

Big SHOUT OUT to the morning crew! On January 12 we took 12 basketball players to Jacks in Odenville. (We were playing in a tournament at SCCHS.) We were greeted with smiles, great food and wonderful service! Thank you to all of you that contributed to make it a great experience! We appreciate you!!! *Leeds High School Freshmen Team Class of 2022

Elizabeth Moore

Awsome hot and good

Eva Harris

My Big Jack and fries were just "Okay." It had been years since I had eaten at Jack's. I probably won't be going back.

Katrina Jordan

Went to the Krystal’s by Medical Center was told they were closed by a female employee then called and a guy answered I asked what time they closed and he said they are opened 24hrs

Patricia Jackson

Friendly environment

Vernon Moore

Great food

Angela McLain

Get deals, but snobby staff.

Tracey Horton

Loved it

Darrell Oden

There were signs all over for the 4.99 dinners yet we were charged more. Green beans were extremely salty and all biscuits were hard. Just stick to breakfast and burgers i guess.

GiGi V

The cashier was new and didn't get much help from anyone. The cashier was very nice.

Curtis Davis

Good service

Jerry Brown

Love the Fried Chicken when it hasn't been under the heat lamps too long.. Best way to check that is to never order Fried Chicken from the Drive Thru Windows. Get out and walk in so you can ask the counter help and also view what's under the heat lamps.

Jeri Muir

1st time fast service. Went back this past Sunday. Awful service. Place was empty but took forever in the drive thru to get our order taken. Got to the window where they took our order. Had to repeat it 3 times. We won't be back in the evening around 5.

James McGalliard

Wonderful food and lovely service!

Tashelga Parrott

Good Food with a menu like your own kitchen.

1 mewtwo

I could not tell you how wonderful this lady was. Recommendations for weary travelers. Also those burgers are the best.

Peggy England

Ho.e town favorite for shakes

K James

The one on 69 needs to change there oil more often. This is my third time eating there and the chicken tastes burnt..

Tina Brown

I love to eat here the food is so good and the people are so friendly the place is always clean

Kenneth Raby

Great service

Jolene Bethke

Great food. Great service.

Kayla Post

Never had Jacks before and absolutely loved it. Love the fact that it’s fresh eggs and not just liquid or frozen eggs.

Jackie McMillan

food was amazing Staff was not friendly or courteous. poor customer service. lost 2 stars on customer service.


Very good, one of the best fast food burgers I've had

P.s.T B

Great place

J.D. Barnes

Jack's is the best fast food restaurant in town. Their food is hot and fresh, and prepared quickly. Customer service is nice and attentive. They participate in fundraisers supporting the local public school systen, which shows they are community minded. Their restaurant is usually clean.

Cynthia Hill

Very slow service, the bread felt undercooked. Very mushy .

Eric Smith

Good food poor service!!!

Bobby Pursley

If I could go below one star it would be my vote. Absolutely horrible from the first words uttered by the drive through attendant to the 27 minute wait for the food. Only one person was working in the back while the other individual had a lovely conversation on her phone. Then when told to help she carelessly throws her phone onto the food preparation area. I will never go back to this establishment.

John Henry Childree

Man I love those little mini burgers. Aside from my favorite mini burgers that started Krystal restaurants many years ago they have great chili cheese fries, chicken Krystal's, and great sweat tea. Its just good food. Give them a try if you haven't, you will enjoy it.

Alan Jones

Took over 30 minutes to get order. Only 1 person working. Felt bad for her. If I would have known would not have stopped. Should have closed if they could not get anyone else to come in

Tipsy Toyota

Jacks is always great! Smiling employees that greet you upon emterimg the establishment, clean lobby and restrooms as there is always someone out there cleaning! Great food! Highly recommend

Charity Enfinger

The rudest front counter person ever! She messed up orders and took food off another guests tray and put it on ours, then got mad when I said can I please have something that didn't come off someone else's tray that they touched!? She got mad and said "all these customers have attitudes today." And continued to cuss and talk about guests out loud for the whole restaurant to here over and over. Won't be back. The manager didn't even say anything just agreed with her and continued to talk about guests with her. These people should be fired! This was around 12:30-1:18pm Tuesday October 1st. The crystals by the medical center.

Courtney Noblitt

I love Jack's! I would've given 5 stars if they would've been a little faster and didnt have us pull into a parking space even with another customer already pulled forward in front of us. Overall, the food was fresh. Fries were hot and so was the burger. The women who brought out our food was super friendly!

D Jeanette

Broken equipment made order placement impossible, place needs more parking, and food was mediocre.

stumpjumper16 Myers

Had a good breakfast. A few of the workers did not need a job. If you go to the university of Alabama then this is a awesome place within walking distance of campus.

Scott Williams

Good food and one of the few places left that believes in great customer service.

Sesha Gentry

Service is always great and staff are friendly

Helen Gallups

Have no idea what took 20 minutes for our food and they weren't busy at all to many people just standing around

Joyce Segers

I love Jack's, I love their food especially their chicken and shakes.

Gail Bowman

I love Jack's Hamburgers the closest one to me is in Opelika Alabama every time I go to Opelika that's where we eat at

Betty Blanchard

Our church usually goes to the Odenville Jack's on Sunday night. We went in ordered and got our food within a reasonable time, however our pastor stood in line approximately 15-20 minutes with no services others in line left because line did not move at all, another member left went thru drive window came back in to set at table and the line inside was still at same people while member left went through drive thru and came back in. The older gentleman said he would not be back. I also ate there after morning church . when I know it's a lot more people eating and the crew does a good job, but this is ridiculous at night when it's not so crowded. I think the manager (Ms.Looney)has an attitude of not caring if she serves her customers. Also, want to give a shout out to Ms. MARY. She is so sweet! You've got a gem of an employee there if everyone did their job like her you would have the most successful Jack's in Alabama!

Tony Loe

If they had one near us we would go there but the ones go to is great for breakfast and all day grest food

Sarah Bridgman

As long as the get your order right

Judy Phelps

Delicious food, clean restaurant and bathroom, friendly staff.

gerald campbell

it was good like the 399 deal.from jabbo

Donnie Madison

Good food

J. Wm. Roberts

Great value. Great food. Their chicken is fantastic! !@

Latonya Smiley

I went for lunch today, dined in. Fast, nice, clean atmosphere. There were 3 senior citizens couples there. I think jacks has a special for senior citizens- thats nice.

kristopher D Raisor

The burgers were amazing as always....but the staff and customer service was lacking.....word of advice.....if you dont like your job....please by all means go find another one!!!

Chad Hughes

Friendly staff and good service.

Ron Hamilton

Always good, especially for a crowd.

Ford Elise Host

Delicious food and the sweet tea is amazing!

Amanda Siggers

Fast and hot food!

Geneva Wright

Good breakfast for a great price

James Edmondson

Best breakfast anywhere

Lorraine Price

I was greeted as I walked in. The service was great and so was the food. The restroom was clean.

Steven Sykes

Friendly staff but my order was wrong

Jonathan Offthat

Love the food here

Shari Williams

Employees were very polite and nice .And I just got milkshakes. Thanks , Shari

Destiny Collins

Nasty nasty nasty twenty year old hamburgers is what we got and it took 30 min to get it and it had hair in it. Will never be back here!

Gary Weaver

Food and service was very good. They made the dining experience very nice, making you feel welcome and like they wanted to take care of your "hunger" needs.

Mary Hood

Chicken not fresh, very hard, fish not fresh and hot, very disappointed

Cyrenthia Thompson

The staff does their very best to please each and every customer who comes through to a great experience.


Great location...always seem adequately busy, even considering the competition nearby .. i.e. Sonic, McDonald's ect

Malinda Mcmiller

More for your money and food was wonderful

D.C.J. News Media

Love this place...nice friendly...fair price and quick

Corey Johnson

Good burgers

Carsina Burks

Wow! To our surprise, the chick nuggets and chicken sandwiches are very tasty. We never eat at Krystal's, mybhusband received coupons in the mail and decided to try the nuggets. O tried them as well and they have a really good taste; different from any other nuggets we've tried. We went back again today to try the chick sandwich and got 4 nuggets. My husband thought the sandwiches were tasty amd filling. He loved the vanilla milkshake as well. He is planning to use the other coupons.

Kelli Anderson

Great food

Sly Hampton

The Big Jack is the bomb!

Kelvin Carpenter

good food reasonable price


The burgers were OK. BUT went through the drive through and neglected to check the order. You guys RIPPED ME OFF two large fries and two apple pies. So check your orders people! Pfft. Don't feed me lip services with your empty apology and promises. Make it right. YOU RIPPED ME OFF! I seriously doubt you'd be so blase' if l went to your store and stole $7 from you. No. You'd call the cops on me.

Johnnie Dowdell

Biscuit not cooked all the way done!

Debra Ann

Jack hamburgers are good! Also, love the chicken. Good service and good food.

Kristi Drake

I love the new hamburger buns! Milkshakes are good!


My favirite

Kevin Johnston

Awesome value breakfast

Gina A

Ok so I had to rewrite this review because of a horrible experience today. So, we sat in the drive through for 30 mins, but I guess that can be attributed to crowds. However, the customers waited 10 or so minutes to be served at the drive through but it gets worse. We ordered 2 large combos and got small fries, we came back to point this out where the woman INSISTED these were "large" (they weren't, picture attached!) And swapped them for a noticeably colder (like ice cold) more stale order of the same small fries. Went to Moody location and got fries there, the pic comparison was of the small (red) fries we got in Odenville vs ACTUAL lg fries we got in Moody. We still got charged for (pic of receipt attatched also) large combos though. Service inside was also super slow and the employees didn't seem to care or listen. Won't be back for a while, awful.

William Harrell

A good place to eat at a decent price.

Nadia Parsons

Poor service

robert stults

Fast and convenient

Essie Sherer

The lemon shake is a little expensive but sooo good.

J Miner

Good fresh food. Decent staff on the shift we visited.

Bossychic35 Priceless

I do love jacks the food is so good. The chicken have a taste and my favorite is the biscuits omg so buttery good

Logan Kirkland

Never eats here service sucks this is the worst krystal I've ever eaten at

Kenneth Smith

Awesome Price's, awesome food,I recommend everyone visit a jacks restaurant

Verta Oneal

The food is always hot

Tommy Bellflower

Great breakfast quick friendly service

Rena Quick

Great burger for fast food place.

Jimmy Stinson

Great breakfast great service family enjoyed

Jt's Destiny

Good place for breakfast. Your nuts would freeze in there though.

Keith Rodney

Jack in n Dempolis was great.Service is great.

Steven Dailey

Good breakfast and friendly service.

John Foreman

Love the People.

Kristin Lloyd

I currently am training for the new store in phenix city and the crew here in opelika is awesome. They are friendly and are on point with there customers and the food is excellent

Freddie Scott

Great food for fast food

Angelo Caraballo

I want to marry the little blonde cashier

Johnny Kay

Great prices, Good food , Friendly Service.

Jennifer Flocoleman


Dale Laney

Best biscuits in Opelika.


The employees are great!


I have eaten here a couple of times. I've never really had a great experience. Something always seems wrong or missing or just not good. I like Jack's but this place is a hit or a Miss in opinion

Debbie Collins

Great food every time we have been!

Sharita Shika

Quick service good food great attitude from service people.

Stacy Knowles

I had wings they was so spicy u couldn't hardly eat them fries was rewarmed I wish bread was not socky

Allen Rockwell

East side Krystals is great always friendly great staff!

Edgar Wilson

Fresh and fast

michael anderson

Pretty Good

Big Bopper

Burgers much better than other fast food chains and employees were nice

Abbie Burrell


Jo-P Milner

I mean it was hot but its just fast food. Used the drive thru. Lady was really friendly.

Deena Eblin

Love the fried strawberry cream cheese pies.


I think this is the best chicken in town!

Steven Sorrell

I drop by Jack's every now and then when I'm in town and need a quick but good burger. Jack's burgers are the best around. Service was courteous and friendly. Restaurant was clean. For me...that's 5 stars.

Mary Lyles

Love the place

Kenya Hinton

I love eating there

Lisa Marie Gray

Absolutely love them burgers!

Michelle Furkin

Cheap and really good food.

Celia Hay

Ashville Jack's is Awesome any meal

Paris Mixon

They are good. Slow but good

myrtice hutchinson

Jacks has the BEST breakfast its always hot and fresh and Great customer service

Kerry Griffith

Eat it every day.

Angi Shirley

Jack's is a great place to pick up a quick drive thru breakfast. Love the biscuits & gravy!

Shanna Lae

Got food poisoning from a side salad

De'Andre Barnes

Bad service....even worse food. Open late though...

Sarah Losey

Went this evening to grab a quick dinner for the kids..... Ended up sitting in the parking lot for 20 minutes after being told it was only a 5 minute wait for "fresh" krystal burgers.... Welp those fresh burgers felt like they had been on ice a while. Extremely disappointed. Not to mention that there was one person there before me waiting longer than I had... And one behind me that waited with me.. No more krystals for us.

Tiffany Coleman

Good food

Edita Hamzabegovic

Delicious food

Bama Becca

Clean, fresh hot food. Good service.

Scott Hughes

No fried chicken.service wasn't very friendly.

Nick Riley

Great place Jacks. Excellent Chicken super Milk shakes Enjoy

Mike Holcombe

Great service

Walter Graben

Good Food Outstanding Service.

Dora Lee Eirby

Great food with friendly staff

C. Moshier

Can not beat the chocolate milkshakes at Jack's or the very quick drive-thru which is always appreciated.

Ray Ford

Very good customer service

Denise Jordan

Grease is old. Made the hash browns nasty. 3 orders of them thrown away

Nichole Hand

Just not a big fan of their food.

Rebekah Gage

I dream of these chicken biscuits.


I ain't never tasted a chiken like dis here checken. da taters are good as a peach during a hot summer. i was full as a tick on a june bugs belly. Da front door is ugly as a mangey dog though. Yee yee


Lobby was not as clean as it should have been

Kathy Hofstadter

Great food!


Great place to eat. Restrooms are clean. The prices aren't high. Where can you buy two meals for under $20.00? JACK's!!

Hazel Turner

good food but customer service need working on

Christina Hill-Lapsley

Fast and friendly service

Dorothy McIntosh

Burger, fries & shake

Grant Varner

Loved it

Jasmine Rampey

The 1st shift workers are so rude at the drive thru.

Equillia Hoskins

Great food!! Fast service!

Terrance Wilson

Nice location that has different options to eat. Friendly staff

Lakeisha Stokes

Food was good...but any one time you see an employee blow her nose and then take her hand and rub the side of It; , Is a major no no... employees must remember, when serving food to the public, be mindful of certain things you do! Keep a bottle of hand sanitizer In your pocket or somewhere close by, just in case an Incident like this occurs.... accidents happen, but you never know who's who!

YuWanda Mines


Nelson Byars

Love the fries, & ice cream & more!

Josh A

This place is straight trash, place is filthy. Currently waiting 30 minutes inside dine in. Tables are dirty, and the fat manager behind the counter will overload your sandwich with mayonnaise, need to hire some real help.

Wayne Bonner

Great time

jerry humphrey

Not very good sliders tasted weird

Tina L Marquez Sellers

I love different seasonings on my food I really enjoy Jack's fries but the one thing that's better than any thing in this whole world is there double scoop lemonade shake got to try I'm addicted to it

timmixon mixon

Fast food fast service

Tammy Banzaca

Just got a grilling cheese and fries was good !

Linda Mann

If you like biscuits this is the place to go !

Robert Childers

Something different

Ben Miller

Chicken was dry and did not have pieces available we wanted. This is the second time we have gotten there for dinner at 5:30 pm and had this happen. It seemed they were to busy trying to do other things and dining area floors slick like from greasey mop being used

Candice Richards

Got my order wrong ...I wanted regular chili cheese fries... they gave me junkyard

Berlinda Taylor

It's was good the worker was nice the food was good.

Eric Schuler

It's Ok just eat it fast

Cheryl Robertson

The food is always hot and fresh. Fast service as usual.

Perlena Jane Blount

Wonderful food and excellent service

Amanda Walls

Order was right! Service was a little slow but was a decent meal!

Becky Gonsoulin

Food is always tasty, employees friendly and clean including restrooms.

Erika Looney

Good place to take your family!

Brooks B

Cashier was speechless. No thanks, no smile, nothing.

Rustee Bolin

Lady running drive thru was rude when ordering, even ruder when I told her she had overcharged me by putting a xtra 12 pack on my order. We waited over 20 min for our order then she basically threw the bags in the car and didn’t give us any straws or napkins.

Justin Maxwell

Great breakfast, great friend chicken restaurant is clean and staff is friendly

Chelsea Howton

Food is great but customer service sucked. No very social nor smiled when greeted. Went thru drive thru and they got my drink wrong along with not giving extra sauce though I asked. I love their ranch and was disappointed to only get one little bitty cup ,

Bill Mackey


Audrey Haskin

Good food nice atmosphere

Brandon Butler

Long wait time and chiks wasn't cooked thru all the way

Marilyn Mclendon

We love this place great breakfast

Jeannie Hickman

So very silly, if all you want to do is feed the Chevron group then close yours doors. Oh wait that's what you all do.

Terrie Houston

Breakfast, was very nasty but their dinners and chicken is pretty good

Jacquelyn Madison

Great service

red H

Had the patty melt sandwich it wasn’t good at all it was real dry

James Ernst

Great fried chicken. Need to lower thier prices

Nena Grace

Convenient because it's close to my job. The food is good too. Lol

jenn bohannon

My girls and I went to Jack's for lunch before their cheer camp. Their service was great!!! Food was great and very hot! I was getting all of our drinks and Mrs. Betty seen I was struggling and came to help me, also she checked on every table to make sure the food was good and to see if anyone needed sauces or a drink refill. She had the most positive attitude and really helped calmed me down bc I was worried about leaving my girls for cheer camp for a week in a different town. All the staff ware very friendly and quick to get our orders out. The place was packed with cheerleaders, moms, coaches, and regular customers but the staff handled it beautifully. Mrs. Betty deserves a raise and some kind of award for being so sweet, kind, and her positivity spread on to everyone else. The other moms with me noticed as well and we all agreed shes a very special lady and needs to be recognized for her great attitude and great customer service! Thank you Mrs. Betty!!!

Ina Ousley

Visiting my son and his family and that was the breakfast place to be. Will definitely Italy go again.

ollie tzar

The staff at this location were very courteous and kind. The service was fast and prompt. Items on their morning menu, for what they are, tasted good, though they unsurprisingly felt a tad oily. This specific location has an easily navigable parking lot, and the entrance and exit to the premise is ample large.

Carol Stewart

Delicious Big Jack and fries. The strawberry cream cheese pie was yummy. Plus they serve Diet Dr. Pepper!

Tonetta Hill

Great food. Fast service.

Afra Williams

Jack's has tasty meal options at pretty cheap prices. You can get an entire meal including grits, eggs, gravy, bacon and biscuits all for under 5 bucks. I've had a few instances where my food was not in the bag and I had to either return or forfeit it. And when I tried to call them (about 6 times) no one would answer. Its not enough for me to give up on it but it was just frustrating. But the prices and heartyness is why they are getting 4 stars

Age of the Geek

It's the southern version of White Castle and the chili cheese fries are amazing. The miniature onions on the burgers melt in your mouth and if you show up wasted and puke on the floor in the middle of the night you don't even get a second look from the employees because it happens at least 3 times before sunrise.

Sarah Partin-Laws

This location has always been unkempt, bordering on rude service, and always takes triple time to get "warm" food. Although I did appreciate the fresh fries, the overall experience of this location hasnt improved in over 5 years. I'm not going back.

christine allen

The staff was great

Jackie Harris

They have the best fried chicken when it's fresh. I get the 8 piece and its very common to get 7 fresh and 1 old dried up piece


Friendly staff, had to wait on chicken to cook, but I'd ordered a lot of it

Maggie Holmes

Good food at good quality! The cheeseburger was fresh. Coleslaw was perfect and so was the chicken. Wasn't dried out and very juicy and the batter was amazing. Reminded me of good home cooked fried chicken strips. The shakes we're to die for. Greated with smiled and we'll taken care of! Great atmosphere, also.

Nyke Came

Great quality and fresh food. Customer service needs a little improvement.

randal hunt

Great place for a quick bite when you dont want to drive to moody, service is great extremely rare that they mess up an order.

KMiller 1181

This place has awesome food but when I was at the drive thru I saw a cockroach crawl into the window. I was a little grossed out about it.

Christine Austin

It was very nice on the inside

English Farms

We buy lunch there about once a week, and occasionally breakfast if we are passing through. I like the breakfast special, lot of food for cheap. Good side parking lots if you have a RV big truck or pick up with trailer. Small restroom. This store is very busy on Sunday morning, traffic wrapped around the building and sometimes backed up into hwy 411. Also a lot of churches buy large orders in the afternoon and evening, so if you want chicken in the evening on Sunday call ahead and order or you will have to wait. This store usually is well staffed . And seems to have pretty good management. The ranch dressing is awesome here .

Sean Hines

The 2chicken sandwiches was old not happy.

corbin king


Alison Anthony

Talking great food love it all

Erica Means

The food is good

Jimmy McAlpine

Good double burger

glorious archibald

Jacks is over priced but the food is good, although the service wasnt very good.

Debbie Jones

The food was nasty and employees could have cared less about being there.

Cissy McIlwain

I ordered a grilled chicken salad which was delicious, but took forever to come, way after everyone else got their food mine came.

Chris McCullough

Great service!!!and the food was hot and fresh

Winford Andrews

Good breakfast for the price.

Genesis J & K Management

Service was amazing...I had to wait on tenders. But the young man Josh brought my food out apologize and was very polite. I ask him was he a manager he said yes sir. I told him to keep up the good work. He stated our number goal is to please our customer. He is truly a people person an he really made my day. He ask How was our day? We told him great. I ask him how long have he been in management he told me over 15+ years total not with Jacks. I told him to keep up the good work here and we will see him next season for football. Thanks Josh.... Sandy & Jim Love you! You are super!

Ruth Ward

Krystals are always good. Service is good but French fries are cold. Twice this week.

Gina Godby

Food was ok. Burgers were soggy.

James Minor

Great. staff during day shift. Food was perfect Night shift isn't as well versed. In the art of caring what the food looks

Gary Wilder

Great place to eat, some of the church people and I went there Sunday after service. The food is cooked fresh the people are friendly but, the University Traffic is ruff getting out other than that Go eat !

Helen Hyche

Love eating out. Also love to cook.

audrey haskin

Food was great, service, not so much

Alisha Lewis

This Jack's is in a convenient location for both locals & travelers to stop in for a quick bite to eat. During our most recent drive thru visit we experienced a problem with our order. The menu item was replaced quickly, however, we were not refunded for the additional charge that was incorrectly added to our bill. I would recommend that you are sure to check your order & promptly bring any issues to the attention of the staff.

Butch Bunn

Service was good as well as their 3 peice chicken dinner*****

Eddie Fincher

The food was awesome the service were right on point.

john vick

Great breakfast and service

steve cooke

Wish we had a couple around Savannah Ga

Lisa Thompson

I didn't get my full order


Always good

Jordan Slade

Good food.

James Estes

Tried the new smoked sausage breakfast sandwich. The sandwich is huge and delicious!

CJ Singleton

I eat here all the time. Great food, great service, & very clean.

robbie or brian malone

Good food in Friendly staff

Dagan Kramer

It was excessively busy when we came in just a little after 8pm, so we expected a bit of a wait for our order. While we were waiting in line, we couldn't help but notice the irate, angry stares from the cooks in the back that clearly said they didn't want us there. Our server, Paige, tried her best to get our order right but was very quiet and obviously flustered by the rush. Ericka the manager seemed to be the only one moving with any real purpose, which is why we didn't have to wait terribly long... but when we received our two large iced coffees, one mocha, one caramel, they tasted basically the same: like brown ice water. The chicken sandwiches that we had were fine, but the two big jacks (both pictured) were filled with hatred and malice. Puddles of mayo and ketchup everywhere, a tiny strip of lettuce, onions flopping everywhere, and pickles crushed into a tiny pile. So, out of everything we paid for (four sandwiches altogether, large fry and two large iced coffees) only two sandwiches and the fries were actually edible... pretty steep for $22, which they failed to give us a receipt for.

denisha jones


Harry Knight

Good place to eat

Robert Campbell

Food Average for a Jacks, when its correct to order....

Dannielle Steele

I am SOOOOOO GLAD boneless wings are back!! Keep them a permanent menu item, please!!

Jakia Mcknight

Favorite spot to eat

Marie J

Always a 20 min wait

Shannon caldwell

Great late night snack

Sherree Creekmore

Always love their chicken fingers and fries. Meaty, moist, lightly breaded. And popcorn salt on the fries. Also great honey mustard.

Bradley Powers

Jacks breakfast has always been my favorite, ever since I was a little kid.

William Dean

Very fast.. and very fresh!

Wanda Sebastian

Good service good food

John Mccord

Fav fast food joint

Shelby Barbee

Ate inside and had a nice lady check on us and our food to make sure it was good. Never had that happen at a fast food place. The food was bomb. Can't go wrong with Jack's for breakfast!!!

dean peoples

They hardly ever get your order right .then you get home and half your order isn't there.i could tell you more but I don't have time.

Ashley Phelan

They took 30 mins to get my meal ready. We ordered 12 krystals and 2 fries. Then after the order got to me, the fries were cold. I would recommend driving across to the other krystals in town.

Kevin Jester

Okay service. Maybe they need trained more.

Denise Culpepper

Love me some Jack's!!!

Judy Herndon

Great food and serves


Greatly appreciated

Benjamin Phillips

Great fast food restaurant. Only reason I can't give it 5 stars is because the drive through window messes my order up every 3rd or 4th time.

Alex Wimberly

Manager is very rude need to put a stop to talking bad about customers the manager should respect customers very rude customer service never eat here.

Sean Foster

If you are looking for an inexpensive meal they are a good option. The burgers and breakfast sandwiches are your normal fast food items but the staff there are normally very helpful and nice.

Sawyer Waldrep

Great biscuits but very greasy

akemi alexander

Chicken was good!

Jennifer Campbell

Great place to get meal the catfish is great

Ethel Waller

Very clean, great customer service, good food. ☆☆☆☆☆

Cobalt Iron

Delicious food, fast service, and food variety. The Restaurant was nice and clean. I had chicken tenders and fries. They were amazing and nice and hot when I got them

Allison Duramax

I’ve been here many times before. I pulled up to place my order and asked the guy how he was doing and he said “I’m here to take your order” in the most rude delivery ever. Once I purchased my coffee and biscuit I didn’t realize it but the coffee is cold literally like room temperature water. It’s not worth it to drive back and complain because they’re already incredibly busy. Any food service establishment is only as good as its employees and this is why places like Chick Fil a beat you at everything.

Beth Scott

Great service and good food!

Savana Rosales

Mocha Carmel Frost

Chris Baker

Awesome place to eat. Restaurant was very clean. Customer service was outstanding. Great location. Food was hot and delicious. Will be back many more times. Highly recommended

Deborah L C

Have great burgers an fries.

Deon Tucker

Food was hot and drive thru service was fast!

jacob barry

Decent chicken, good breakfast.

Carl Jenkins

Great my place to eat.

Mayakka Hales

Manager vey rude. Threw the ketchup at us

Goddess Anjanee

Good experience. The chicken sandwich was delicious.

Jason Drozdik

Was a horrible experience will not go back

Lisa Tanner

Friendly service

Sg T

Food is always good and hot!! Love their comeback sauce.

Mark Trawick

Eat here here at least once a week due to working night shift.

Jeff Chism

Waited for a couple ahead of me to finally decide what to order. Then ambulance drivers came in 10 minutes behind me and got their order before me and right away. This is beginning to be typical with Jack's customer service. No courtesy at all. Things like this will hurt their business. I am a paying customer too.

Dorothy Wilborn

I love it

Corey Mccormack

Quick and friendly service


Delicious - as always!...One of the things I love about Jack's is the fact that on 2 occasions, I have pulled up to order within 10 minutes of closing time. Each time, my order was politely taken, and my food was brought out to me hot and fresh! #NothingLikeFreshHotFries #OrderedInSelma #OrderedInAuburn #WayToGoJacks

Tom Smith

Hamburger was dry good fries! Need more condiments on burger if you're going to over cook the meat.

Samuel Sanders II

Terrible wait times Sunday afternoon and sad thing is, the store was empty of customers.

Charles Creech

Had to wait in line a minute but after I got my food order in I was getting my drink at the fountain and the guy brought my food to me I was really surprised!

Mary McCrory

Great breakfast and chicken tenders are amazing!

Samuel Pate

Always good.

david kimsey

They did not have a full menu posted .. only the combo meals....

Jennifer Grooms

Pretty good.

Debbie Bethune

Great buffet

Bryan Dawkins

Good food for lest

Joseph Cannon


Mike Fontenot

Food and service was great. I just wish there wasnt a worker eating her lunch behind the teas and lemonade...

crystal wynn


Robert Kimbrough

Good burgers and friendly service. I like their chicken also.

Jennifer Denholm

I get a diet coke in the drive through here...that's all it is good for.

James F Thompson

Jae was very nice, and friendly. The food was good. I tried the bacon chesse Krystal; very good.

Glenda Peters

Nice place, good food.

Randall Hyde

Fast and good

Todd Dragovich

Every Krystal's I have ever visited have served an outstanding breakfast. Service has been fantastic, and orders have been a lot more accurate than other fast food restaurants in the area. WARNING: they have always been under staffed and service has been slower than other locations. I believe this is not a manager issue but either district or corporate.

Will Liles

Tasty and cheap. Love the fries

Jeannette Daughtry

Food was cooked fresh. People were very nice.

shayne hoffman

It was good and hot

Betty Overstreet

Food was good an d service was good.

Rick Howell

Always mass confusion and inexperienced help but the best grilled chicken in town.

Casey Kitchens

We arrived at about 6 pm on a Tuesday. We were told that it would be about 10 minutes for any Krystal burgers. We ordered Chiks instead. When we arrived at the window we were told that it would be about 5 minutes for the Chiks to cook. When we got our food the bread was stale and brick hard (I literally knocked on the bread). The chicken was the size of a quarter, overcooked (dry) and had 2 pieces per sandwich. Overall it was a very unpleasant experience especially since it was prime dinner time.

Valarie Deloach

Jacks is always very consistent with delivering a hot fresh delicious breakfast.

Walter Collins

Service was excellent and personnel very friendly

Patricia Lewis

Food was good. Employees were friendly and efficient.

Curtis Hall

I didnt like the food

Steve H.

I actually drove quite a way off of the the Interstate to visit Mrs. Storys Dairy Bar, but it was closed for a week or so, due to the folks being on vacation. So I popped across the road and got some grub at Jack's. The regular "double cheeseburger", ain't. It's a double burger with a single slice of cheese. Yes, I see what y'all did there, Jack's. On the plus side, the fries were crinkle cut and massive. No lie, some of those things were upwards of 5"-6" long. I've never seen fries that size at other fast food joints. I think I posted a pic of this Bigfoot-like phenomenon. Clean men's room, very nice staff. A pleasant experience, overall. Ah. The ketchup is very thin and tasteless. Dang near tasteless. But still very thin. Like it barely coats a fry and still drips all over you. Minus a star for that cheap nonsense. There's no reason for this, today. Fix it, Jack's. Your ketchup sucks. And fix that "double cheeseburger" that isn't actually a double cheeseburger.

Carrie Smith

Clean store and staff. Great place to eat. Reasonably priced.

Bruce Joiner

Hard and the fries were hard

Barbara Griffin

Nice meeting place

Joua Mua

Never order a salad from here. They use iceberg lettuce which caused the salad to be watery.

JoAnna Thompson

Best chicken dinner ever!

matthew davis

I used the bathroom and it smelt like lemons yay

Sandria Tyson

Hi everyone

Thomas Smith

Great place to eat

Jennifer Golden

Great place

Arlene Adcock

Love Jack's good food and service

Sam Hudson

Very rude employees. Slow service and cold food.

Misty Cason

Good food and decent prices. Love the Krystal chic and chili cheese fries!

Vellera Cole

Service was good Steve was okay

Nikki Fair

For fast food, they are pretty good.

Lamaro wiłl Williams

Good place too eat like atmosphere

Judy hudmon

It was good!

Mohammad Akbar Mangal

Very nice place with very good crew.

John Hill

Service was very slow waited 15 min to get order workers wanted to stand around and talk instead of working


Can they please shut this mess down, the food is hideous especially those po boy sandwiches they offer for a buck

Shirley Anthony

My daily hangout for breakfast food is very reasonable

marcus kennedy

The young lady Lucky James was excellent with customer service. The property was was very clean and well maintained. The food was AWESOME!!!!! I will definitely be coming back.....

Julius Thomas

I always eat here, the service is excellent and the food is outstanding. Eat Jack's

Karl Sodergren

For what it is I give it 5 stars. A fast food restaurant on a major college campus. We were in town for Homecoming. It was a few hours before game time. Jack's was not our first choice but we knew anything on the strip was going to be packed with wait times. My family of four (two teens) ate for under $30. Everyone commented that the burger and fries was better than expected (Maybe we've become spoiled to think we had to spend $50 plus). I wanted to try their chicken but another day. My kids have never been to Jack's. The staff was very friendly and seemed attentive to details evem though it was a heavy crowd and probably had been for a while. TV for football watching and clean tables.

Justin Lewis

Very good

David Mott

It could be better. I miss the food like it was when I was a kid and teenager

REISEL Alphord

Easy to get in and out fast friendly service very clean place, very good food.

Jean Fishbough

The food is delious, and reasonably priced. Always the service is awesome.

Rob Trujillo

open all night, made fresh, expensive cheese!

D. Ida Wilson

Visiting from Miami. AWESOME!!!!

Michael Spitzley

Slow and fresh

Ann Smith


Debbie Cummings

Great food

Amandar Jones

Great food always hot fries....

Edith Brooks

Tasty treats.

Allen Worsley

Great food

Christina Anderson

Lots of calories with no low calorie selections. Service was acceptably friendly and not too slow.

S NeeNee

Real nice customer service, even offered coupons. The only negative thing was The margarine had a weird taste on the toast we received for breakfast.

Becky Pepper Hopkins

I've never seen a more friendly staff! Order was fast & delicious! Clean environment.

Randy Gibbs

Fast service...

Darla Wheat

Good soft bun little Krystals. Fries too hard

Tabatha Williams

They messed up my order last 2 time I have been

Jerome Milner

It was good


I didn't eat here my co-worker did. While I sat in the truck the outside of the restaurant and parking lot appears to be well maintained.

moe miller

Yummy Burger, delicious milkshake!

Scott Jeter

It was great and even cats and dogs came out of wherever they were too! Seriously it was perfect and cashier was extremely nice!

Jackie Lawler

Great food at a great price. Hot and fresh food great service.

G Vigal

no seasoning on my fries please

Kathy Parker

I love their chicken its the best

Dixie Bishop

Excellent food and customer servicr

Michael Lynch

It was good

patrick mckee

Good food.... Great burgers, fries.... Great biscuits...

Daniel Kennon

Nicest staff I was just going during during a entire week becauae my spouse was in the hospital and they always ask about him amazing folks

Regina White

The food was good & reasonable! The workers were very nice, too.

Alex Barnette

Good food get stuffed

Ron Kent

Good food and the staff was really friendly.

Danielle Andrews

They have the best burgers. I wish more these were in GA.

Matt Bowdoin

Fast food...pretty slow though

leslie crawford

Usually very good. Today it sucks.

Suzanne Woodall

I have never had a bad meal from this location. Hardee's could learn a thing or two from Jack's biscuits.

Rebecca Stapleton

Best biscuits in the world.

Michael Moss

I have been to 2 different Jack's. One in Moody Alabama. One in downtown Birmingham. Both the same problems. Fried suck cause they are cooking them in same oil as they do for the chicken. Fries always taste like burnt oil. They need to change it more often or cook them in other oil they don't use for chicken. Chicken is good and so are the milk shakes. Fries NASTY!

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